From: dcoleman@utxvms.cc.utexas.edu (Daniel M. Coleman)
Subject: Re: Gateway 2000 and ATI LB problem.
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Nntp-Posting-Host: gray.cc.utexas.edu
Organization: The University of Texas at Austin
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In article <jmgree01.734040660@starbase.spd.louisville.edu>, jmgree01@starbase.spd.louisville.edu (Jude M. Greer) writes:
> I was wondering if anyone out there has had the same problem I am having with
> my Gateway 2000 486-33DX VL-Bus system with ATI Graphics Ultra Pro LB.  
> When I have my computer in any resolution other than 800x600, everything is
> fine, but whenever I use it in 800x600 (Windows, AutoCAD, GIFs) the screen 
> gets about 1 1/2 inches shorter.  At the very top and very bottom of the screen
> there is about a 3/4" bar of black.  The screen isn't cut off, it just squeezes
> everything into the smaller space and messes up the aspect ratio.  While I can
> manually change the V-Size on the back, this is a pain in the ass, and it just
> shouldn't happen anyway.  I've called Gateway numerous times and they haven't 
> been able to help me at all.  Two different times they sent me a new card, and
> both times the new card didn't work at all in my computer.  They even tried
> to bill me for the first card because they didn't get it back in a couple of
> days, when they TOLD me over the phone that they would wait more than 2 weeks
> before billing my card.  But their customer support is a different story...
> So, if anyone has had this same problem, please let me know if you know what
> to do.  Hell, let me know if you don't have a solution, just so I know I'm
> not the only one with this problem.  Thanks in advance.
> 
> Jude M. Greer
> jmgree01@starbase.spd.louisville.edu
> 
> P.S.  I already tried going into the MACH 32 install program and manually set-
> ting up the card.  Doesn't work.  Whenever I try to increase the vertical size
> of the 800x600 screen, it just starts to cut off the top and bottom.
> 

Maybe its a monitor problem.  You mentioned that you swapped cards, but not
monitors.  Perhaps that could be it.

Dan

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