Customer service representative: I'm sorry to hear that. Let me help you resolve this issue. Can you tell me what type of device you are using to connect to the internet?

Customer: I am using my laptop.

Customer service representative: Okay, thank you. Have you tried restarting your laptop and router to see if that solves the problem?

Customer: Yes, I have tried restarting both my laptop and my router, but it did not work.

Customer service representative: Alright. Are you receiving any error messages when you try to connect to the internet?

Customer: It says "No internet connection".

Customer service representative: Got it. Let's try resetting your network settings on your laptop. I will guide you through the process. Can you please navigate to your 'Network and Internet Settings' on your laptop for me?

Customer: Yes, sure. I am there now.

Customer service representative: Great, now click on 'Network reset' and then on 'Reset now'. This will reconfigure your network settings and hopefully solve the issue.

Customer: Alright, I have done that. Now it seems to be working. I am able to connect to the internet.

Customer service representative: I'm glad to hear that. Is there anything else that I can assist you with?

Customer: No, that's all. Thank you for your help.

Customer service representative: You're welcome. Thank you for calling customer service. Have a great day!
Customer: I am having trouble connecting to the internet.
### Instruction:
Write an example dialogue between a customer and a customer service representative.

### Input:
Customer: I am having trouble connecting to the internet.

### Response:
