@AmericanAir On hold for 20 mins and then used the call back service only to have an agent call me and put me on hold forever-anyone there?
user
@AmericanAir On hold for 20 mins and then used the call back service only to have an agent call me and put me on hold forever-anyone there?
user
negative
assistant
@AmericanAir On hold for 20 mins and then used the call back service only to have an agent call me and put me on hold forever-anyone there?
user
neutral
assistant