@usairways #usairways #unacceptable #holdtime REALLY?! http://t.co/UPp41AbxrQ
user
@usairways #usairways #unacceptable #holdtime REALLY?! http://t.co/UPp41AbxrQ
user
negative
assistant
@usairways #usairways #unacceptable #holdtime REALLY?! http://t.co/UPp41AbxrQ
user
positive
assistant