@AmericanAir @Cowboycerrone You apologise for HIS frustrations &amp; HIS disappointment but NOT your terrible service? #BlameShiftOverload
user
@AmericanAir @Cowboycerrone You apologise for HIS frustrations &amp; HIS disappointment but NOT your terrible service? #BlameShiftOverload
user
negative
assistant
@AmericanAir @Cowboycerrone You apologise for HIS frustrations &amp; HIS disappointment but NOT your terrible service? #BlameShiftOverload
user
positive
assistant