A man was forcibly removed from an overbooked United Airlines flight Sunday, sparking widespread horror after a video of the incident was posted online: 
 
 @United overbook #flight3411 and decided to force random passengers off the plane. Here's how they did it: pic.twitter.com/QfefM8X2cW — Jayse D. Anspach (@JayseDavid) April 10, 2017 
 
 According to the passenger who filmed the video, United initially asked if four volunteers on the flight from Chicago to Louisville would be willing to give up their seat for $400, a free night in the hotel, and a flight at 3 p.m. Monday. The plane required the seats for flight crew members, who were needed in Louisville in order to arrive in time for their next flights. When no passenger accepted the trade, the airline doubled the offer to $800. When still no one accepted, United reportedly used a computer to randomly choose passengers who had already boarded the flight to be required to give up their seats. 
 
 After two people willingly left the plane, the man in the video reportedly said he was unwilling to surrender his seat because he was a doctor and had patients to see in the Louisville area Monday morning. He was then aggressively dragged from the plane, his face bloodied by officers forcing him out of his seat. Passengers filmed the incident, and the man can be heard screaming in captured footage. The man was eventually allowed to re-board the plane, which left with a two-hour delay. 
 
 "Everyone was shocked and appalled," said Audra D. Bridges, who recorded the video and gave her account of the events to The Courier-Journal. "There were several children on the flight as well that were very upset." 
 
 A spokesperson for United said: "Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation." Jeva Lange ||||| CHICAGO (AP) — Video of police officers dragging a passenger from an overbooked United Airlines flight sparked an uproar Monday on social media, and a spokesman for the airline insisted that employees had no choice but to contact authorities to remove the man. 
 
 As the flight waited to depart from Chicago's O'Hare Airport, officers could be seen grabbing the screaming man from a window seat, pulling him across the armrest and dragging him down the aisle by his arms. The airline was trying to make room for four of its employees on the Sunday evening flight to Louisville, Kentucky. 
 
 Other passengers on Flight 3411 are heard saying, "Please, my God," ''What are you doing?" ''This is wrong," ''Look at what you did to him" and "Busted his lip." 
 
 Passenger Audra D. Bridges posted the video on Facebook. Her husband, Tyler Bridges, said United offered $400 and then $800 vouchers and a hotel stay for volunteers to give up their seats. When no one volunteered, a United manager came on the plane and announced that passengers would be chosen at random. 
 
 "We almost felt like we were being taken hostage," Tyler Bridges said. "We were stuck there. You can't do anything as a traveler. You're relying on the airline." 
 
 Bridges said that about 7 or 8 minutes later the man hurried down the aisle of the plane to the back of the aircraft and another video, showing the man, his lip bleeding and blood on his mouth, chin and cheek and appearing dazed as he repeated, "I want to go home, I want to go home." 
 
 When airline employees named four customers who had to leave the plane, three of them did so. The fourth person refused to move, and police were called, United spokesman Charlie Hobart said. 
 
 "We followed the right procedures," Hobart told the Associated Press in a phone interview. "That plane had to depart. We wanted to get our customers to their destinations." 
 
 Oscar Munoz, CEO of United Airlines' parent company, described the event as "upsetting" and apologized for "having to re-accommodate these customers." He said the airline was conducting a review and reaching out to the passenger to "further address and resolve this situation." 
 
 The passenger told the manager that he was a doctor who needed to see patients in the morning, Bridges said. 
 
 "He was kind of saying that he was being singled out because he's a Chinese man" when speaking to the manager, who was African-American, Bridges said. 
 
 "You should know what this is like," the man said, according to Bridges. 
 
 The AP was unable to confirm the passenger's identity. 
 
 Two officers tried to reason with the man before a third came aboard and pointed at the man "basically saying, 'Sir, you have to get off the plane,'" Bridges said. That's when the altercation happened. 
 
 One officer involved has been placed on leave, the Chicago Aviation Department said Monday. 
 
 After the passenger was removed, the four United employees boarded the plane. 
 
 "People on the plane were letting them have it," Bridges said. "They were saying, 'You should be ashamed to work for this company.'" 
 
 A few minutes later, the man who was removed from the plane returned, looking dazed and saying he had to get home, Bridges said. 
 
 In a video, the man can be seen standing in the aisle near what appears to be the rear of the aircraft. Blood is on his mouth, chin and cheek as he repeated, "I want to go home." 
 
 Officers followed him to the back of the plane. Another man traveling with high school students stood up at that point and said they were getting off the plane, Bridges said. 
 
 About half of the passengers followed before United told everyone to get off, he said. 
 
 The man who was originally dragged down the aisle was removed from the plane again, and United employees made an announcement saying they had to "tidy up" the aircraft, Bridges said. 
 
 Bridges' wife told him she saw the man taken away on a stretcher, he said. 
 
 After a three-hour delay the flight took off without the man aboard, Bridges said. A United employee apologized to passengers, he said. 
 
 Airlines are allowed to sell more tickets than there are seats on the plane, and they routinely overbook flights because some people do not show up. 
 
 It's not unusual for airlines to offer travel vouchers to encourage people to give up their seats, and there are no rules for the process. When an airline demands that a passenger give up a seat, the airline is required to pay compensation of double the passenger's one-way fare, up to $675, if the passenger can be placed on another flight that arrives one to two hours later than the first flight, or four times the ticket price, up to $1,350, for longer delays. 
 
 When they bump passengers, airlines are required to give those passengers a written description of their compensation rights. 
 
 Hobart declined to say how the airline compensated the passengers who were forced to leave the plane, saying he did not have those details from employees on the scene. 
 
 Last year, United forced 3,765 people off oversold flights and another 62,895 United passengers volunteered to give up their seats, probably in exchange for travel vouchers. 
 
 United ranks in the middle of U.S. carriers when it comes to bumping passengers. ExpressJet, which operates flights under the United Express, American Eagle and Delta Connection names, had the highest rate of bumping passengers last year. Among the largest carriers, Southwest Airlines had the highest rate, followed by JetBlue Airways. 
 
 Bridges said United should not have boarded the flight if it was overbooked. 
 
 "The man handled it wrong," he said. "The police were kind of put in a bad spot. There's a lot of ways United could have handled it, and that was not one of the good ways." 
 
 Associated Press Writer Don Babwin contributed to this report.
– People are outraged after video surfaced Sunday night showing a passenger being forcibly and violently removed from a United Airlines flight that had been overbooked. As the Courier-Journal reports, four seats were needed on the Chicago-to-Louisville flight so that crew members could get to Louisville for a flight assignment Monday morning. Passengers were told that volunteers were needed to give up their seats and that they would receive $400, a hotel stay, and a flight the following day. They were told the flight wouldn't take off until four people had given up their seats, but no one volunteered. The airline then doubled the offer to $800 and still no one volunteered. A manager then came on board and used a computer to randomly select passengers who would need to leave the flight. A couple was selected and left, and then the man in the video was selected. He explained that he's a doctor and had patients he needed to see Monday morning, but was told that security would be called if he didn't exit the flight voluntarily. He said he would be calling his lawyer, and eventually, three security officials came onboard, pulled him from his seat, and dragged him down the aisle and off the plane. Passengers say everyone on the flight was appalled, and children onboard were scared. The man got back on the plane, reportedly "disoriented" and with his face bloodied, and ran to the back of the plane. A medical crew came aboard and passengers were asked to return to the gate while the plane was "tidied up." Eventually the plane departed two hours late. United has since apologized for overbooking, the Week reports, but no update has been given on the passenger who was removed. Video of the incident from two different angles is here and here.