PHILADELPHIA (AP) — Videos showing two black men handcuffed and removed from a Philadelphia Starbucks have drawn outrage and prompted police investigation. 
 
 The Philadelphia Inquirer reports one clip posted Thursday on YouTube shows police talking to the men for several minutes before handcuffing them and escorting them out of the Center City establishment. 
 
 A second shorter clip shows a white man, who says he was meeting with the two, asking police what the men did wrong. He calls their arrest "ridiculous." A female voice is heard saying "they didn't do anything." 
 
 Neither Starbucks nor police would comment on what led to the arrests. 
 
 Starbucks said it was reviewing what happened and called the outcome "unfortunate." 
 
 Police said they are conducting an internal investigation. 
 
 The two men have since been released. 
 
 ___ 
 
 Information from: The Philadelphia Inquirer, http://www.inquirer.com ||||| Two black men walked into a Starbucks in downtown Philadelphia on Thursday afternoon and sat down. Officials said they had asked to use the restroom but because they had not bought anything, an employee refused the request. They were eventually asked to leave, and when they declined, an employee called the police. 
 
 Some of what happened next was recorded in a video that has been viewed more than eight million times on Twitter and was described by the chief executive of Starbucks as “very hard to watch.” Details of the episode, which the authorities provided on Saturday, ignited widespread criticism on social media, incited anger among public officials and prompted investigations. 
 
 The video shows the men surrounded by several police officers wearing bicycle helmets in the Center City Starbucks. When one officer asks another man whether he is “with these gentlemen,” the man says he is and calls the episode ridiculous. 
 
 “What did they get called for?” asks the man, Andrew Yaffe, who is white, referring to the police. “Because there are two black guys sitting here meeting me?” ||||| Andrew Seidman covers politics in the Philadelphia region, focusing on power brokers. Previously, he covered New Jersey state government and politics. 
 
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 Protestor Aurica Hurst, from West Philly, pours out coffee in front of Starbucks at 18th and Spruce Streets, in Philadelphia, April 16, 2018. Aurica and others are protesting the recent arrest by Philadelphia police of two African-American men inside this Rittenhouse area coffee shop. 
 
 Starbucks CEO Kevin Johnson is in Philadelphia to, as he put it in an online statement, “offer a face-to-face apology” to two African American men who were arrested in a Center City Starbucks last week. 
 
 In addition to the two men, Johnson is set to meet with Mayor Kenney and Police Commissioner Richard Ross and other community leaders Monday, a spokeswoman for the Seattle-based company said. 
 
 Where those meetings will take place has not yet been disclosed 
 
 In an interview on Good Morning America, Johnson called the incident “reprehensible” and apologized. 
 
 >>READ MORE: Starbucks manager who called police has left company in ‘mutual’ decision 
 
 Protests in the meantime resumed at the Starbucks store at 18th and Spruce Streets, where the two men were arrested Thursday. Dozens of protesters occupied the store for a brief time Sunday. 
 
 On Monday morning, about 40 protesters, including City Councilmember Helen Gym, filled the Starbucks for noisy protest as four police officers watched from the rear of the store. 
 
 “Anti-blackness anywhere is anti-blackness everywhere, was one of their chants. 
 
 >>READ MORE: Latest updates on the Starbucks arrests 
 
 The men had been sitting at a table waiting for an acquaintance but had not purchased anything, violating a company policy, Ross had said Saturday in a video posted on Facebook. When they were asked to leave and refused, a store manager called police. Police took the men into custody in an encounter that was captured on video that went viral over the weekend, sparking national outrage, even among the most faithful Starbucks customers. 
 
 >>READ MORE: Need to catch up on the Starbucks arrests? Here’s what happened 
 
 Late Saturday night, Johnson said in an online statement that he wanted to meet with the men who were arrested to “offer a face-to-face apology” for the “reprehensible outcome.” 
 
 The men were handcuffed and arrested – though no charges were filed against them. 
 
 Protesters Sunday demanded the firing of the store manager who had called police and every Philadelphia police officer who participated in the arrest. About 75 people and at least two dozen uniformed officers attended the noon protest, organized by Black Lives Matter activist Asa Khalif. 
 
 Halfway through the demonstration that began outside, Khalif led protesters into the store as confused customers looked on. 
 
 “Today, today this space is now secure, secured by the people,” Khalif yelled through a bullhorn once inside. 
 
 >>READ MORE: Starbucks arrests put Philly police in national spotlight 
 
 He then said to the crowd: “Should we ask the racist manager to come out?” 
 
 “Come out, come out wherever you are,” one protester said. 
 
 Starbucks at 18th and Spruce streets Posted by Jenice Armstrong on Sunday, April 15, 2018 
 
 Starbucks regional vice president Camille Hymes was on location and spoke with Khalif and the crowd. She said the company “deeply regrets” the events that occurred but said the blame lies with Starbucks’ policies and not with the store’s manager. 
 
 “I know the question has come up in terms of whether or not the manager should be fired, and we take full responsibility,” Hymes said. “We put her in a position that did not allow her to be set up for success – or those two men.” 
 
 Protesters remained inside the store for about 10 minutes before peacefully leaving and continuing their rally outside. Among the demonstrators was Dell Merriwether, 60, of Center City, who held up an anti-Starbucks sign while drinking a cup of Wawa coffee. 
 
 “I feel it was an overreaction of the police. They could have bought the guys a cup of coffee [instead of arresting them] and we wouldn’t be here,” Merriwether said. “There’s injustice throughout the country, but to see it at home is hard.” 
 
 Melissa DePino, who posted the video of the men’s arrest, which has been viewed more than nine million times, also attended Sunday’s protest. 
 
 “It’s great, but I want it to be more,” she said of the video, which was shot by another customer. “I hope it’s more. I want it to keep going.” 
 
 Monday’s protest is scheduled for 7 a.m. to 10 a.m., according to a Facebook event page titled “Shut Down Starbucks” hosted by Philly REAL Justice and the Black & Brown Workers Cooperative. At least 180 people have already indicated they will attend and more than 1,000 have shown interest. 
 
 Lauren Wimmer, an attorney for the men who were arrested, did not respond to a request for comment Sunday. The men have not been publicly identified and Wimmer previously declined to provide their names. 
 
 We regret that our practices and training led to the reprehensible outcome at our Philadelphia store. We’re taking immediate action to learn from this and be better. A statement from ceo Kevin Johnson: https://t.co/kPav8bEeOX — Starbucks Coffee (@Starbucks) April 15, 2018 
 
 Khalif said he doesn’t accept Johnson’s apology and called Starbucks’ response “lukewarm” and “just about saving face.” Khalif brought sage to the protest, which he and other activists used to smudge the outside of the Starbucks “to reclaim this space because it is tainted with racism.” 
 
 Separate investigations into the episode are underway by the mayor’s office and the Philadelphia Police Department. Starbucks has launched its own investigation into its practices that led to this “bad outcome,” Johnson said in his statement. 
 
 “We have immediately begun a thorough investigation of our practices,” he wrote. “In addition to our own review, we will work with outside experts and community leaders to understand and adopt best practices.” 
 
 In a video posted to Facebook on Saturday, Ross, the police commissioner, said officers responded to a 911 call regarding a disturbance at the store about 4:40 p.m. Thursday, and were told the men had violated Starbucks policy by occupying a table without making a purchase. 
 
 In his statement, Johnson said of his company’s policy: “Regretfully, our practices and training led to a bad outcome – the basis for the call to the Philadelphia police department was wrong. Our store manager never intended for these men to be arrested and this should never have escalated as it did.” 
 
 >>READ MORE: Black men’s arrest at Philadelphia Starbucks prompts probes amid national outcry 
 
 Video of the episode shows at least six police officers responding to the Starbucks. They are seen putting the men in handcuffs and taking them into custody without resistance. Ross said that officers had asked the men to leave three times but that they refused and were subsequently detained. 
 
 @Starbucks The police were called because these men hadn’t ordered anything. They were waiting for a friend to show up, who did as they were taken out in handcuffs for doing nothing. All the other white ppl are wondering why it’s never happened to us when we do the same thing. pic.twitter.com/0U4Pzs55Ci — Melissa DePino (@missydepino) April 12, 2018 
 
 “These officers did absolutely nothing wrong,” Ross said. 
 
 A white man in the video who has been identified as Andrew Yaffe, a Philadelphia real estate investor, can be seen questioning an officer in the coffee shop about the arrest and says the men were waiting to meet him. 
 
 “What did they get called for, because there were two black guys sitting here, meeting me?” Yaffe asks in the video. “What did they do?” 
 
 The men were held in custody until 12:30 a.m. Friday, Wimmer said Saturday. Ross said they were released when authorities learned Starbucks was “no longer interested in prosecuting.” 
 
 Starbucks’ Johnson called the video “very hard to watch” and said “the actions in it are not representative of our Starbucks Mission and Values.” 
 
 He said he will be joining Hymes, the regional vice president, “on the ground in Philadelphia” to speak with partners, customers, community leaders and police. 
 
 “Most importantly, I hope to meet personally with the two men who were arrested to offer a face-to-face apology,” Johnson wrote in his statement. ||||| United Way building on Ben Franklin Parkway sold for $10.9 million to Pearl Properties 
 
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 Protesters demonstrate outside the Starbucks at 18th and Spruce Streets. 
 
 Philadelphia’s mayor’s office and Police Department have begun separate investigations into the arrest of two African American men waiting to meet an acquaintance at a Center City Starbucks on Thursday after a video of the incident was widely shared on social media, triggering national outrage. 
 
 Mayor Kenney said in a statement Saturday afternoon that the city’s Commission on Human Relations has been asked to examine Starbucks’ policies and procedures, including whether its training includes safeguards against “implicit bias,” or unconscious stereotyping. 
 
 “We are reaching out to Starbucks to begin a discussion about this,” he said. 
 
 >>LATEST: Philly looking into other incidents at same Starbucks where two black men were arrested 
 
 A police spokesman, meanwhile, said the department’s internal affairs unit is probing the incident at the coffee shop at 18th and Spruce Streets. Police Commissioner Richard Ross said earlier Saturday that officers had acted appropriately. 
 
 The video, which was posted by Philadelphia-based author Melissa DePino on Thursday, shows at least six Philadelphia police officers taking the two men into custody without resistance. By 5 p.m. Saturday, the video had gathered nearly 4.3 million views. 
 
 @Starbucks The police were called because these men hadn’t ordered anything. They were waiting for a friend to show up, who did as they were taken out in handcuffs for doing nothing. All the other white ppl are wondering why it’s never happened to us when we do the same thing. pic.twitter.com/0U4Pzs55Ci — Melissa DePino (@missydepino) April 12, 2018 
 
 In the clip, the two men can be seen being escorted from a table at the cafe in handcuffs while a white man, who has been identified as Philadelphia real estate investor Andrew Yaffe, asks why officers were called and attempts to explain to police that the two men were waiting for him. 
 
 “What did they get called for, because there were two black guys sitting here, meeting me?” Yaffe asks in the video. “What did they do?” 
 
 Commissioner Ross said in a video posted to Facebook on Saturday afternoon that police responded around 4:40 p.m. Thursday to a 911 call reporting a disturbance. The men had refused to leave the cafe after asking to use the restroom without placing an order, which violated Starbucks policy, staff members told police. 
 
 The men were detained after they refused officers’ requests to leave as well, Ross said. 
 
 >>READ MORE: Starbucks arrests put Philly police in national spotlight 
 
 >>READ MORE: For black cafe patrons, Starbucks arrests raise concerns and interest in black businesses 
 
 “The police did not just happen upon this event — they did not just walk into Starbucks to get a coffee,” he said. “They were called there, for a service, and that service had to do with quelling a disturbance, a disturbance that had to do with trespassing. These officers did absolutely nothing wrong.” 
 
 DePino said in an interview with the Inquirer and Daily News that she posted the video, which was recorded by a woman sitting next to her at the coffee shop, immediately after the men’s arrest, which she said involved about eight officers. 
 
 “They did not raise their voices; they were not confrontational,” DePino said of the men. Police “put them in handcuffs and essentially perp-walked them out of the store.” 
 
 >>READ MORE: In Starbucks incident, Philly cops and employees acted ‘in accordance with the law,’ says police watchdog group 
 
 >>READ MORE: Starbucks’ racial blunder shows it’s too invested in ‘yoga-pants’ set and must diversify culture, PR exec says 
 
 DePino said she was told by Yaffe that the men were family friends of his and that they had been waiting to meet him about a real estate deal. Reached by phone, Yaffe declined to comment. 
 
 Attorney Lauren Wimmer, who agreed to represent the men pro bono after being contacted by Yaffe, said she was told at 12:30 a.m. Friday that the two were being released from custody. She declined to identify the men. 
 
 Ross said the men were released after officers became aware that Starbucks “no longer was interested in prosecuting.” 
 
 As the video of the men’s detention spread, Starbucks was accused by some of tolerating racism by its staff. Many on social media asserted that the men would not have been treated similarly if they had been white. 
 
 “Waiting in a Starbucks while black is a crime?” tweeted the Roots’ Questlove, a Philadelphia native. 
 
 Waiting in a Starbucks while black is a crime? As many people as I see taking up space using their internet/bathroom w/o nary a cup? #NeverAgain @Starbucks https://t.co/lp41iIxrva — T'Questlove (@questlove) April 14, 2018 
 
 Two men (black) were waiting for their client at a Philly Starbucks. The barista called the cops & they ended up getting arrested. kid in Michigan (black) gets shot at while asking for direction. The racism is real, folks. — Jamie D. (@JammedBus) April 14, 2018 
 
 .@Starbucks, whoever called the police in this instance needs to be fired. Same for any manager who failed to intervene. I am a very regular (and vocal!) customer, but if you don’t take robust action to address this racist incident I will have to drop my Starbucks habit. https://t.co/kmIlKysuvu — Christopher Stroop (@C_Stroop) April 14, 2018 
 
 We’re aware of the incident on Thursday in a Philadelphia store with 2 guests and law enforcement, resulting in their removal. We’re reviewing the incident with our partners, law enforcement and customers to determine what took place and led to this unfortunate result. — Starbucks Coffee (@Starbucks) April 14, 2018 
 
 The 18th and Spruce location was busy Saturday afternoon despite scattered protests outside the coffee shop. Demonstrator Toni Bowers, who lives nearby, said she was “outraged” by the incident. 
 
 As pressure grew, Starbucks released a statement Saturday expressing regret about the incident. 
 
 “We apologize to the two individuals and our customers and are disappointed this led to an arrest,” the chain said. “We take these matters seriously and clearly have more work to do when it comes to how we handle incidents in our stores. We are reviewing our policies and will continue to engage with the community and the police department to try to ensure these types of situations never happen in any of our stores.” 
 
 Kenney said in his Saturday afternoon statement calling for a review of Starbucks policies that the incident “appears to exemplify what racial discrimination looks like in 2018.” 
 
 “Like all retail establishments in our city, Starbucks should be a place where everyone is treated the same, no matter the color of their skin,” he said. “Starbucks has issued an apology, but that is not enough.” 
 
 Police spokesman Troy T. Brown, meanwhile, said the department’s internal affairs investigation is “active and ongoing.” 
 
 “We are a department that’s always looking to enhance and improve upon ways that we do things,” Ross said in his Facebook video. “In cases like this, we will examine this one, and similar ones to see if there are things that we can do better.” ||||| The manager who called police on two black men who had refused to leave a Philadelphia Starbucks no longer works there, a company spokeswoman confirmed to ABC News today. 
 
 Interested in Starbucks? Add Starbucks as an interest to stay up to date on the latest Starbucks news, video, and analysis from ABC News. Add Interest 
 
 The news follows Starbucks CEO Kevin Johnson’s comments this morning that he will order managers of the coffee giant's stores to undergo training on how to spot "unconscious bias" after witnesses said the men were arrested at a Philadelphia shop for doing nothing but sitting at a table. 
 
 "I'll say the circumstances surrounding the incident and the outcome at our store on Thursday were reprehensible," Johnson said in an exclusive interview with ABC News’ "Good Morning America" today. "They were wrong, and for that, I personally apologize to the gentlemen that visited our store." 
 
 ABC News 
 
 A Starbucks spokesman told The Inquirer and Daily News of Philadelphia that the manager left the downtown store at 18th and Spruce Streets in what the company called a “mutual” decision. 
 
 Johnson, the chief executive officer, was in Philadelphia this morning, a day after protesters rallied Sunday at a downtown Philadelphia Starbucks, where the two black men, who have yet to be identified, were led out in handcuffs Thursday by police and accused of trespassing. 
 
 The demonstrators had demanded Starbucks fire the manager of the store for calling the police. 
 
 As Johnson was being interviewed on “GMA” this morning, about two dozen protesters were at the downtown Philadelphia Starbucks chanting, "A whole lot of racism, a whole lot of crap, Starbucks coffee is anti-black." 
 
 The protesters later held a sit-in inside the Starbucks shop. 
 
 "We don't want this Starbucks to make any money today. That's our goal," Abdul-Aliy Muhammad, one of the protest's organizers and co-founder of the Black and Brown Workers Collective, told The Associated Press. 
 
 Twitter 
 
 In response, the company’s CEO said this morning, Starbucks will conduct a thorough investigation of the incident and he hopes to ask the two men who were arrested to "join me in finding a constructive way to solve this issue." 
 
 Johnson said he has yet to speak to the men, who have retained an attorney. 
 
 "Clearly, there's an opportunity for us to provide clarity and in addition to that I'd say there's training, more training that we're going to do with our store managers, not only around the guidelines but training around unconscious bias," Johnson said. 
 
 John Keeble/Getty Images, FILE 
 
 The 28,000 Starbucks store across the nation may have slightly different regional guidelines on how to handle situations that warrant police intervention, he added. 
 
 "Now, there are some scenarios where the police should be called. If there's threats or disturbance, those may be appropriate times," Johnson said. "In this case, none of that occurred. It was completely inappropriate to engage the police." 
 
 The arrests of the men were captured on video and tweeted by Melissa DePino, a 50-year-old mother of two who told ABC News she has vowed not to patronize Starbucks again. The video has since been viewed more than 9 million times. 
 
 "It was humiliating for those guys," DePino said. "They were completely minding their own business." 
 
 Both men were later released and the charges they were facing -- trespassing and disturbance -- were dropped Thursday night. 
 
 Twitter 
 
 Philadelphia District Attorney Larry Krasner also refused to prosecute after Starbucks asked to not press charges. 
 
 Philadelphia Police Commissioner Richard Ross Jr. said in a video testimonial released by the police department Saturday that his officers "did absolutely nothing wrong." 
 
 "I can tell you candidly these officers did a service they were called to do," he said. 
 
 Philadelphia Mayor Jim Kenney slammed Starbucks for the incident, saying it "appears to exemplify what racial discrimination looks like in 2018." 
 
 Philadelphia Police Department 
 
 Reggie Shuford, executive director of the ACLU of Pennsylvania, also condemned the incident, saying in a statement today that "it shows that black people can't even 'wait while black.'" 
 
 "Starbucks failed these men and all of its customers by treating them in this unfair and demeaning way," Shuford said. "Based on all eyewitness accounts, there was no need for police intervention. These men were terribly disrespected by Starbucks employees." 
 
 Shuford also faulted the police for arresting the men, adding Ross needs to change his department's policies and procedures. 
 
 “Starbucks may be able to decide who sits in its store, but only the police could decide to arrest these men," Shuford said. 
 
 Johnson, the CEO, said Starbucks accepts full responsibility for what occurred. 
 
 "Starbucks was built as a company that creates a warm, welcoming environment for all customers," he told “GMA.” 
 
 "That didn't happen in this case. That, I know. And so it's my responsibility to ensure that we review everything. We review the actions of the store manager, we review the guidelines that were provided and we review and invest in the training necessary to ensure that doesn't happen again." ||||| Philadelphia Police have released pictures of the suspects in a brutal hate crime attack of a gay couple in Center City. NBC10's Nefertiti Jaquez has the details. (Published Wednesday, Sept. 17, 2014) 
 
 A Philadelphia restaurant is offering a big reward for information leading to arrests in the violent attack of a gay couple in Center City last Thursday. 
 
 Ryan Fenton, the general manager of Pennsylvania 6 on South 12th Street, told NBC10 the restaurant is offering $10,000 for information leading to an arrest. 
 
 The offer comes the same day surveillance video and photos were released of the suspects, described by police as a group of preppy-looking young adults. 
 
 Suspects in Attack on Gay Couple 
 
 Police say the group asked about the pair's sexual orientation, and then beat and punched them while holding them down. Philadelphia Police initially said they were investigating the beating as a hate crime. On Wednesday however, the Philadelphia District Attorney's Office told NBC10 the assault does not fall under the Commonwealth of Pennsylvania's hate crime law. 
 
 The attack left one man with deep facial lacerations and a wired jaw. Both victims are in their late 20s. 
 
 The video released Tuesday by the Philadelphia Police Department shows about a dozen young people strolling downtown. 
 
 Police describe them as clean-cut, well-dressed and in their early 20s. The suspects include young men wearing golf shirts, khaki shorts and, in one case, an orange sweater vest. 
 
 Police say one person also took a bag one of the victims dropped. 
 
 On Monday the victims spoke to NBC10 about the attack and insisted they were beaten because of their sexual orientation. 
 
 "They were screaming, 'you dirty f****t, you dirty f****t,'" said one of the victims. 
 
 Since releasing the photos and video, police say they've spoken to several people believed to be involved in the attack though no one has been arrested or officially charged. They also say the suspects are in the process of hiring lawyers. 
 
 The photos sparked an outpouring of tips from the public, most prominently on social media. One Twitter user, @FanSince09, was credited by Philadelphia Police Detective Joseph Murray with helping with the investigation. 
 
 @FanSince09, who did not want his real name revealed, spoke to NBC10. 
 
 "Someone alerted me about the photos," he said. "So I tried to get it out there and asked for retweets." 
 
 @FanSince09 says he began to receive several tips, including info from a Facebook group which claimed to know the names of the suspects. As he received it, he continued to share the information with Detective Murray. 
 
 @FanSince09 then received a photo of a group of people eating at La Viola West restaurant on S 16th Street. While police have not confirmed whether the people pictured are the suspects in the attack, one man in the picture is wearing the same orange sweater vest spotted in the surveillance photos. 
 
 @FanSince09 says he went online to see who checked in at La Viola on Thursday. 
 
 "Some of the names matched up with the names I was hearing from tipsters," he said. 
 
 @FanSince09 then sent that info to Detective Murray. 
 
 While he admits he's unsure whether the work he and others did through social media allowed police to track the suspects down, he still received credit from Detective Murray. @FanSince09 says the entire experience was an example of social media being used for good. 
 
 "It's just a great example of grassroots organizing," he said. 
 
 Copyright Associated Press / NBC 10 Philadelphia
– Videos showing two black men handcuffed and removed from a Philadelphia Starbucks have drawn outrage and prompted a police investigation, the AP reports. The Philadelphia Inquirer reports that one clip posted Thursday on YouTube shows police talking to the men for several minutes earlier this week before handcuffing them and escorting them out of the Center City establishment. A second shorter clip shows a white man, Alan Yaffe, who says he was meeting with the two, asking police what the men did wrong. He calls their arrest "ridiculous" and says to an officer, "I wanted to get coffee for two black guys sitting and meeting with me. Does anybody else think this is ridiculous?" Attorney Lauren Wimmer, a friend of Yaffe's, says he "was meeting with the two gentlemen at the Starbucks to discuss business" when a Starbucks manager called 911 on the men for reasons "completely based on race." She says the two men—whom she would not identify—were arrested for "defiant tresspass," fingerprinted at a police station, and released due to lack of evidence. She's now representing them pro bono. Police say they are conducting an internal investigation and Starbucks is "reviewing the incident." Now outrage is flowing online, including this tweet from Black Lives Matter and one from Brittany Packnett, who writes, "This is tired. Racism is tired. What say you, @starbucks?!!"