Australian radio station boss refuses to sack Royal prank DJs and claims THEY are the victims 
 
 
 
 Jacintha Saldanha found unconscious near King Edward VII Hospital 
 
 Mother-of-two transferred prank call from Australian DJs asking about Kate 
 
 
 
 William and Kate 'deeply saddened' by death and said they did not complain 
 
 Presenters behind the hoax are taken off air following tragedy 
 
 
 
 Australian media regulator inundated with complaints about prank 
 
 Companies pull advertising from station following incident 
 
 Mel Greig and Michael Christian boasted about prank as tragedy unfolded 
 
 
 
 Both deleted their Twitter accounts after global backlash following death 
 
 Hospital has written letter to radio station's parent company 
 
 Described the prank as 'truly appalling' and 'extremely foolish' 
 
 By Mario Ledwith and Richard Sears 
 
 | 
 
 The boss of the radio company at the centre of the royal hoax call today refused to sack the DJs behind the stunt and painted them as victims. 
 
 
 
 2DayFM presenters Mel Greig and Michael Christian were taken off air after it emerged the nurse who took their prank call at Kate Middleton's hospital had died in a suspected suicide. 
 
 Jacintha Saldanha, a 46-year-old mother of two, had been manning the hospital switchboard when the Australian hoaxers called and she transferred the call to the Duchess of Cambridge's ward. 
 
 
 
 Tragic: The grieving husband of nurse Jacintha Saldanha who died in a suspected suicide has tonight told of his devastation at her death. She is pictured centre, believed to be with her two children 
 
 Loss: Benedict Barboza, a 49-year-old hospital accountant, also known as Ben, posted a tribute to Mrs Saldanha on his Facebook page. He is pictured, left. It is believed the youngster on the right is the couple's son 
 
 Rhys Holleran, the chief executive of Southern Cross Austereo, which owns the station, said the presenters were 'completely shattered' and had been offered counselling. 
 
 His comments were made before King Edward VII hospital said they had sent a letter of complaint to the company about the 'truly appalling' prank earlier today. 
 
 Lord Glenarthur, chairman of the hospital , said that he wanted to 'protest' against the prank and seek assurances that the station would never do anything similar again. 
 
 
 
 Mr Holleran told a press conference in Melbourne that the primary concern was for the family of Jacintha Saldanha, whose body was found yards from the King Edward VII Hospital yesterday. 
 
 He said: 'I spoke to both presenters early this morning and it's fair to say they are completely shattered. 
 
 Nurse Jacintha Saldanha, 46, died yesterday in an apparent suicide after she transferred a hoax call from Australian DJs who retrieved sensitive information about Kate Middleton while in hospital 
 
 ' These people aren't machines, they're human beings. What happened is incredibly tragic and we’re deeply saddened and we’re incredibly affected by that.’ 
 
 He added: 'I think prank calls as a craft in radio have been going for decades and decades and are not just part of one radio station or network or country. 
 
 'No-one could have reasonably foreseen what ended up being an incredibly tragic day.' 
 
 
 
 Mr Holleran declined to reveal who had dreamed up the prank call but said: ‘These things are often done collaboratively.' 
 
 A source confirmed that 2DayFM’s lawyers had listened to audio of the entire call and had given it clearance to go to air. 
 
 Mr Holleran said it was ‘a bit early’ to be drawing conclusions from what was really a ‘deeply tragic matter.’ 
 
 He added: ‘I don’t think anyone could have reasonably foreseen that this was going to be a result.' 
 
 This evening, the grieving husband of nurse Mrs Saldanha has told of his devastation at her death. 
 
 Benedict Barboza, a 49-year-old hospital accountant, also known as Ben, posted a tribute to Mrs Saldanha on his Facebook page. 
 
 He wrote: 'I am devastated with the tragic loss of my beloved wife Jacintha in tragic circumstances, She will be laid to rest in Shirva, India.' 
 
 Mrs Saldanha found herself at the centre of the controversy after answering the DJs' call, when they obtained intimate details about Kate Middleton's condition by posing as the Queen and Prince Charles. 
 
 
 
 The grieving family of the 'excellent' nurse said: 'We as a family are deeply saddened by the loss of our beloved Jacintha.' 
 
 Scroll down for video 
 
 
 
 Facing the media; Southern Cross Austereo CEO Rhys Holleran came out in defence of the DJs behind the prank call to Kate Middleton's hospital 
 
 Tragedy: Kate and WIlliam have said they are 'deeply saddened' by Jacintha Saldanha's death and paid tribute to the care the Duchess received at the King Edward VII Abuse: Australian radio presenters Christian Michael and Mel Greig, whose prank call about the Duchess of Cambridge was transferred by nurse Jacintha Saldanha, have been bombarded with abuse on Twitter following news of her suspected suicide. They later removed their accounts 
 
 Prince William and his pregnant wife Kate told how they are 'deeply saddened' by the tragedy. A Palace spokesman said the couple had not made a complaint about the prank call. 'Their thoughts and prayers are with Jacintha Saldanha’s family, friends and colleagues at this very sad time,' a statement said. When asked if they had expressed concern, the spokesman added: 'On the contrary we offered our full and heartfelt support to the nurses involved and hospital staff at all times.' 
 
 Sombre: Police guard the front of King Edward VII's hospital yesterday where Jacintha Saldanha had worked as a nurse for four years 
 
 The shockwaves over the death of the nurse have spread rapidly around Australia. 
 
 
 
 Australia's media regulator was inundated with complaints about the prank. 
 
 
 
 The Australian Communications and Media Authority (ACMA), which regulates radio broadcasting, has said it is currently in the process of discussing the matter with the Sydney-based station. 
 
 A spokesman for the ACMA said it had received 'a lot' of complaints but declined to give a figure. 
 
 
 
 'Terrible tragedy': Australian Prime Minister Julia Gillard has offered her condolences to Jacintha's family 
 
 The spokesman said: 'We've had a lot but it doesn't actually matter, we only need one complaint to launch an investigation. 
 
 'But we haven't launched an investigation yet, we're engaging with the licensee at the moment.' 
 
 ACMA chairman Chris Chapman said: 'These events are a tragedy for all involved and I pass on my heartfelt condolences to the family of the deceased nurse in London. 
 
 'The ACMA does not propose to make any comments at this stage, but will be engaging with the licensee, Today FM Sydney, around the facts and issues surrounding the prank call.' 
 
 
 
 British-born Prime Minister Julia Gillard described the death as 'a terrible tragedy' and, through a spokesman, passed on her deep-felt condolences to the family of Jacintha. 
 
 Mrs Saldanha, also known as Jess, is thought to have come to the UK from southern India ten years ago and settled in the UK with her partner, 49-year-old hospital accountant Benedict Barboza. 
 
 The couple bought their £123,000 three-bedroomed home in 2005 in the Westbury-on-Trym district of Bristol. 
 
 After registering as a nurse in 2003 when she initially worked for the North Bristol NHS Trust, which runs Frenchay and Southmead hospitals, it is believed the nurse chose to apply for a job at King Edward VII four years ago and appears to have been living in the nursing accommodation ever since. 
 
 She has a son called Junal, 16, and daughter, believed to be 14. She stayed in London when she was working before returning to her family on days off. 
 
 Mrs Saldanha is thought to have been from the Mangalore region of India. She is thought to have spent time in the Middle East before moving to Britain . 
 
 
 
 The hospital said Mrs Saldanha had not been disciplined over the call. 
 
 'Deeply saddened': Body believed to be that of Jacintha Saldanha was found in lodgings only yards from the hospital where she worked Death: A police officer stands outside the home of Jacintha Saldanha in Bristol yesterday evening 
 
 Distraught: Nurses at the hospital head inside while clinging to eachother after hearing the news about Jacintha 
 
 Shattered: Hospital chief executive John Lofthouse spoke of their pain and sadness at the news of Jacintha's death - and clearly linked it to the hoax call she took from the Australian DJs 
 
 Told about the tragedy last night, Vicki Heath, a spokesman for 2DayFM, said: ‘Is this is a hoax call? You’re having me on, aren’t you?’ Assured that the call was genuine, she burst into tears. 
 
 ‘I can’t believe this – I just can’t believe it,’ she said. ‘Oh my God, oh no.’ 
 
 The owners of the radio station that employ Mel Greig and Michael Christian announced that the duo will not return to their show until further notice. 
 
 It is believed that senior management at 2Day FM were so shocked at the death of Jacintha that bosses have ordered the pair off the air. 
 
 Concerns were expressed last night about the well-being of the DJs. 
 
 Jeff Kennett, Melbourne-based chairman of the Beyond Blue group, which deals with people with mental issues, said: ‘Australians should support, rather than crucify, the pair for a prank made in good faith.’ 
 
 He added: 'This is going to have terrible ramifications in terms of the impact on people’s lives well beyond the nurse in the UK. 
 
 
 
 ‘I hope that both Mel and Michael are strong and firm. Nothing they did was offensive, it was a joke, a prank, never intended to have any ramifications of this sort 
 
 
 
 ‘We’ve got to be careful we don’t become so politically correct that we deny ourselves the opportunity right now to extend to these two all the support we can to ensure that they come through this as strongly as possible.’ 
 
 
 
 Others have come out in support of the DJs and said they were not to blame for what happened to the nurse – rather, the hospital should have had more strenuous security measures in place 
 
 The telephone giant Telstra, joined a list of companies removing their advertising from the radio station last night. 
 
 The station's owner was forced to pull advertising over panic from advertisers. 
 
 
 
 Patrol: Police officers walk outside King Edward VII hospital 
 
 Scene: A police car outside the lodgings where Jacintha Saldanha's body was found yesterday morning 
 
 Accommodation: The lodgings where Jacintha was staying - around the corner from the hospital 
 
 Guard: An officer guards the entrance to the block where the nurse's body was found 
 
 'A FIRST CLASS NURSE WHO CARED DILIGENTLY FOR HUNDREDS' 
 
 King Edward VII hospital spoke of the their shock at the death of Jacintha Saldanha in a statement: 
 
 'It is with very deep sadness that we confirm the tragic death of a member of our nursing staff, Jacintha Saldanha. 
 
 'Jacintha has worked at the King Edward VII’s Hospital for more than four years. She was an excellent nurse and well-respected and popular with all of her colleagues. 
 
 'We can confirm that Jacintha was recently the victim of a hoax call to the hospital. The hospital had been supporting her throughout this difficult time.' 
 
 John Lofthouse, Chief Executive at King Edward VII’s Hospital, said: 'Our thoughts and deepest sympathies at this time are with her family and friends. Everyone is shocked by the loss of a much loved and valued colleague." 
 
 Lord Glenarthur, Chairman of King Edward VII’s Hospital, says, 'This is a tragic event. Jacintha was a first class nurse who cared diligently for hundreds of patients during her time with us. She will be greatly missed.' 
 
 A statement from the station owners said: 'Southern Cross Austereo (SCA) and 2Day FM are deeply saddened by the tragic news of the death of the nurse, Jacintha Saldanha from King Edward VII Hospital and we extend our deepest sympathies to her family, and all that have been affected by this situation around the world. 
 
 'CEO Rhys Holleran has spoken with the presenters, they are both deeply shocked, and at this time we have agreed that they not comment about the circumstances. 
 
 'SCA and the hosts have decided that they will not return to their radio show, until further notice out of respect for what can only be described as a tragedy.' 
 
 News of the death broke in the middle of the night in Australia and it was only during the evening London time yesterday that Australians woke to hear about the tragedy. 
 
 It led the news on every radio station, including the national broadcaster ABC. It reported that there had been an outpouring of anger in the UK and said thousands of people had demanded that the DJs be fired. 
 
 The Palace declined to say whether the Duchess met Jacintha Saldanha but it was very possible. 
 
 Staff at King Edward VII hospital were not believed to be disciplining Jacintha over the incident. It said it announced her death with 'very deep sadness.' 
 
 The statement added: 'Jacintha has worked at the King Edward VII Hospital for more than four years. She was an excellent nurse and well respected and popular with all over her colleagues.' 
 
 Ms Saldanha answered the hoax call at 5.30am on Tuesday morning and transferred the call through to Kate's ward. 
 
 Another nurse then told the giggling DJs, Mel Greig and Michael Christian, who were pretending to be the Queen and Prince Charles, how the Duchess was about to 'get freshened up'. 
 
 The station apologised for 'any inconvenience caused' but provoked widespread fury and disbelief by continuing to promote its hoax, calling it 'the prank call the world is talking about', before playing clips of the recording. 
 
 As the backlash grew the DJs both deleted their Twitter accounts.The radio station's Facebook page was bombarded with thousands of abusive comments from outraged users. 
 
 Shock: The exact cause of Jacintha's death has not yet been confirmed but it is being treated as suicide 
 
 Dr Peter Carter, chief executive and general secretary of the Royal College of Nursing, said: 'This is tragic news, and the thoughts of all at the Royal College of Nursing go to the family of Jacintha Saldanha. 
 
 'It is deeply saddening that a simple human error due to a cruel hoax could lead to the death of a dedicated and caring member of the nursing profession.' 
 
 
 
 Officers from Scotland Yard launched an investigation yesterday and are treating the death as ‘unexplained’. 
 
 A Downing Street spokesman said: ‘The Prime Minister’s thoughts are with the family and colleagues of Jacintha Saldanha at this sad time.’ 
 
 
 
 The exact cause of death remained unclear. However, one source indicated that the woman appeared to have killed herself. 
 
 A neighbour said the family have lived in their £130,000 terraced home in Bristol for about eight years. 
 
 Household: The Bristol home of Jacintha Saldanha following news of her death yesterday 
 
 The neighbour said: 'They're a lovely family - Ben gives my lad a lift when he goes refereeing at Bristol Rovers with Junal. 
 
 'It's so so tragic, she was such a lovely woman. 
 
 'She must have thought there was no way back, that's the only thing I can think of.' 
 
 
 
 Another neighbour of Mrs Saldanha described the tragic nurse as 'a lovely woman'. 
 
 Marianne Homes, 49, said: 'I've always known her as the doctor, she was always very smartly dressed. 
 
 'Their son was always really into football, we always saw him with a ball kicking it about with his friends. 
 
 'She was a lovely woman, everytime I saw her she would talk to me. 
 
 'I hadn't seen her for a while, I wondered what had happened to her it's so sad to know this has happened. 
 
 'She was always so smartly dressed and well presented. 
 
 'I think her kids are secondary school age, she definitely has one boy and one girl.' 
 
 
 
 A former neighbour of the nurse described her as a 'nice, lovely lady'. 
 
 Boast: 2dayFM kept a recording of the prank on their website days after it was first broadcast 
 
 Pose: DJ Mel Greig lies across the laps of One Direction when they flew into Australia this year 
 
 Still boasting: DJ Michael Christian's Twitter feed pictured after the incident 
 
 Abuse: DJ Mel Greig has deleted her Twitter account after she was bombarded with messages calling on her to quit Fighting back tears, she said: 'What a terrible tragedy - just before Christmas as well. Oh those two young boys - they'll be heartbroken. Her and Ben were a lovely couple. 
 
 'They didn't live here very long, but they were such nice neighbours - they invited us in for a curry when they moved in. 
 
 'They lived here seven or eight years ago, if not more. They kept themselves to themselves mostly. 
 
 'They bought their own house and moved on - they were just renting here I think. 
 
 'I can't believe what happened. It's so sad, so tragic. They always spoke to us - she was such a nice lady. 
 
 'It's devastating to hear she's gone - and in such circumstances that could be so easily avoided. 
 
 'Those Australians that called the hospital want stringing up.' Even yesterday, before news of the death, DJ Michael Christian was urging people to tune in to their show to hear more about the prank. In the 5.30am call, Mrs Saldanha had connected them to another nurse who gave details of Kate's condition. 
 
 The presenters, from 2Day FM, remarked during their show how their efforts were the 'easiest prank call ever made', as they put on mock British accents they later described as 'terrible'. 
 
 The Australian station and presenters advertised the stunt worldwide. Both presenters have deleted their Twitter accounts after an online backlash called for them to lose their jobs. One user, Alison Hassell, told Greig: 'If you have any kind of conscience or morals..... Right about now you should be typing your resignation.' 
 
 Scott Ashworth tweeted: 'You scumbag, hope you get what's coming to you!', while another user, Michael Hird, wrote: 'I hope you're happy now.. The receptionist you rang has COMMITTED SUICIDE! You have blood on your hands now!' 
 
 Greig also received what appeared to be threats on the social networking site. 
 
 Costas Loizou swore at the presenter and ended his message: 'I might start calling your mum and leaving messages..in fact expect one on xmas day....' 
 
 Other users directed abuse at her co-presenter Christian. Justine Daniel told him the hoax was a 'sick joke' and added: 'Hope you're banished from being on air forever.' Peter Timmins wrote: 'There are no words to describe the disgust that everyone else is feeling about the prank you thought so funny.' 
 
 Sinead Gavaghan called him a 'vile, stupid creature', while Chris Campbell claimed: 'You should be fired and the station shut down.' 
 
 In the call at 5.30am on Tuesday impersonating the Queen, Miss Greig said: ‘Oh, hello there. Could I please speak to Kate please, my granddaughter?’ Row: The DJs - known simply as Matty and Mel - have been linked to the suspected suicide by the hospital Jacintha worked in Shame: Mel Greig pictured with Australian singer Natalie Bassingthwaighte, bragged along with her co-presenter for days of their hoax phone call Thinking she was speaking to the Queen, the receptionist replied: ‘Oh yes, just hold on ma’am’. She then put the presenters through to one of the nurses who was caring for the Duchess. The nurse also believed she was speaking to the Queen and went on to make a number of deeply personal observations about Kate’s health. A recording of the entire conversation was played on the Sydney-based radio station 2Day. A radio station spokesman later apologised for the 'inconvenience' caused by the call. 
 
 According to the website of the talent agency that promotes Greig, the prank was 'a bit of fun and indicative of Mel's high energy, anything for a laugh, personality'. Her profile reads: 'Mel started at 2Day FM, Sydney's number one hit music station, in early 2012 after five years experience in commercial radio and off the back of running her own radio school from her home town in Adelaide. 
 
 'Mel is well known and loved for her stint on The Amazing Race Australia in 2011 with sister Alana. 
 
 'She is also the consummate MC and has hosted everything from fashion events, modelling comps and award nights.' 
 
 Hospital boss John Lofthouse confirmed his staff had passed on information about Kate, saying: 'This was a foolish prank call that we all deplore.' Third visit: Prince William arrives at the King Edward VII Hospital to visit his wife the Duchess of Cambridge in central London 
 
 A Scotland Yard spokesman said yesterday: ‘Police were called at approximately 9.25am on Friday, December 7, to a report of a woman found unconscious an address in Weymouth Street, W1. ‘London Ambulance Service attended and the woman was pronounced dead at the scene. 
 
 'Inquiries are continuing to establish the circumstances of the incident. ‘The death is not being treated as suspicious at this stage’. In a statement, the Royal College of Nursing said: 'The Royal College of Nursing has expressed sadness at the death of the nurse from the London hospital treating the Duchess of Cambridge who took a hoax call about the Duchess's condition. 'Jacintha Saldanha, who was found dead this morning, had worked at the King Edward VII Hospital for more than four years and was described by the hospital as a first-class nurse who had cared diligently for hundreds of patients during her time there.' 
 
 Dr Peter Carter, RCN Chief Executive & General Secretary, said: 'This is tragic news, and the thoughts of all at the Royal College of Nursing go to the family of Jacintha Saldanha. 'It is deeply saddening that a simple human error due to a cruel hoax could lead to the death of a dedicated and caring member of the nursing profession.' 
 
 MailOnline did not publish details of the tragedy until the hospital confirmed the woman's family had been contacted. Scrum: John Lofthouse the Chief Executive of King Edward VII's hospital and Lord Glenarthur, the hospital's Chairman, deliver a statement LEVESON: AUSSIE HOAX PROVES NEW PRIVACY LAWS NEEDED 
 
 The prank call by Australian radio presenters who got a condition report from the Duchess of Cambridge's nurse by pretending to be the Queen and Prince Charles proves the need for new privacy laws, Lord Justice Leveson has said. He blamed the 'historic failure' of successive British governments for failing to curb media intrusion and added individuals who tweet or use social media platforms are not beyond reach of the criminal law. 
 
 The judge also criticised European magazines for publishing photographs of Kate topless on holiday and blamed the 'historic failure' of successive governments to curb media intrusion. 
 
 During a speech in Sydney, he refused to respond to what he described as 'misconceived' criticism of his milestone report into the press. 
 
 He was speaking to a £620-a-head audience at the Shangri-La Hotel. 
 
 Leveson criticised 'certain sections' of the press which had “started to push against ethical boundaries and in some instances have pushed too far'. He then highlighted the 'recent Australian intrusion' into the Duchess of Cambridge’s 'private life while she was in hospital'. The Duchess of Cambridge is now resting at the London home she shares with Prince William after her release from the hospital where she had been recovering from hyperemesis gravidarum. She was forced to cancel a string of engagements because of her acute morning sickness. Kate, who was admitted to hospital on Monday, returned to Nottingham Cottage in the grounds of Kensington Palace and cancelled upcoming engagements after doctors told her to rest. And she may have to recuperate without Prince William by her side, as he may be returning to duty with his Search and Rescue squadron at RAF Valley in Anglesey, it has been reported. 
 
 She missed a planned fundraising engagement in the City of London on Wednesday because she was confined to hospital. William and the Duchess of Cambridge had been hoping to keep the news they were expecting a baby to themselves until Christmas Day. 
 
 But with Kate admitted to hospital with acute morning sickness, they had little choice but to make the announcement. 
 
 They delighted millions around the world – including their own families – with the happy news. 
 
 But as the word spread, the parents-to-be were together in hospital, facing the first hurdle in a much longed for pregnancy. 
 
 Kate, 30, who is barely eight weeks pregnant, was taken to the hospital just after Sunday lunch by her husband and immediately put on a drip to stop her becoming dehydrated. 
 
 For confidential support call the Samaritans in the UK on 08457 90 90 90 or visit a local Samaritans branch. 'ROYAL HOSPITAL PRIDES ITSELF ON DISCRETION AND EXCELLENT CARE ' 
 
 King Edward VII hospital is one of the most exclusive private hospitals in the country, attracting world-class medical specialists 
 
 It has been treating the Royal Family since it opened in 1899 at the suggestion of the Prince of Wales (later King Edward VII) and its patron is the Queen. 
 
 It prides itself on 'a strong tradition of excellence in nursing', with one of the best nurse-to-patient ratios in the country, far exceeding the national average. 
 
 Its website states: 'Our nursing staff are some of the very best and - unlike many hospitals - the vast majority are permanently employed by us.' 
 
 It also states there has never been a case of hospital acquired MRSA or C-difficile. 
 
 The hospital has been run by John Lofthouse, who has been chief executive since June 2009. Prior to that he worked as a general manager at the privately owned Circle Health, managing the Nottingham NHS Treatment Centre. 
 
 Previous royal patients of King Edward VII include Prince Philip, who was treated for a bladder infection in June. Other royal patients are said to include Prince Charles, the Queen herself, the Queen Mother, Princess Margaret and the Countess of Snowdon. 
 
 However, it is unlikely that the new arrival to the family will be born at King Edward VII. St Mary's Hospital, Paddington, is the said to be the bookies' favourite, helping to affirm the new tradition of The royal family of having children in NHS hospitals. 
 
 Both Prince William and Prince Harry were born there, as were Zara and Peter Philips, the Princess Royal’s children. Princesses Beatrice and Eugenie were born in the private Portland Hospital, while older generations, including Prince Charles, have traditionally been born at Buckingham Palace. 
 
 As a registered charity, there are currently around 1,800 Friends of the Hospital who contribute £40 per year. The hospital also claims to have more than 4,000 supporters and the 2010 annual report shows that more than £2 million was raised through fundraising. 
 
 Founded by Agnes Keyser in 1899 as a hospital for sick and wounded Officers returning from the Boer War, subsidies are automatically offered to all Service patients and are given regardless of rank, length of service or treatment. 
 
 ANNA HODGEKISS 
 
 
 
 VIDEO: RADIO STATION BOSS 'DEEPLY SADDENED' BY NURSE DEATH ||||| The Australian radio presenters who made a prank call to the hospital treating the Duchess of Cambridge three days before the nurse who handled the call apparently killed herself have been taken off the air until further notice. 
 
 The Sydney station 2Day FM released a statement on Friday evening expressing its sadness at Jacintha Saldanha's death and saying the presenters responsible for the call, Mel Greig and Michael Christian, were "both deeply shocked". 
 
 It was not clear whether the pair had been suspended, nor whether they would return to their jobs. 
 
 "Southern Cross Austereo (SCA) and 2Day FM are deeply saddened by the tragic news of the death of nurse Jacintha Saldanha from King Edward VII's hospital and we extend our deepest sympathies to her family and all that have been affected by this situation around the world," said the statement. 
 
 "Chief executive officer Rhys Holleran has spoken with the presenters. They are both deeply shocked and at this time we have agreed that they not comment about the circumstances. SCA and the hosts have decided that they will not return to their radio show until further notice out of respect for what can only be described as a tragedy." 
 
 Vicki Heath, PR manager for Southern Cross Austereo, which owns 2Day FM, said she was being inundated with calls. 
 
 Speaking to the Guardian in the early hours of the morning in Australia, Heath said: "We've just heard about it and I guess there's still a lot of detail that we are unaware of." 
 
 Heath said the process of removing content relating to the prank from the station's website was under way. 
 
 She said: "We are working through all of that at the moment. We are just having to get the right people out of bed." 
 
 Heath added that the station had learned of the nurse's death when it was contacted at around midnight, local time, by the Daily Mail. ||||| Story highlights The Australian radio network suspends all prank calls 
 
 A review of relevant policies and processes is being conducted, the company says 
 
 Nurse Jacintha Saldanha was found dead after taking the prank call on Catherine 
 
 An Australian radio network at the heart of a hoax targeting Prince William's pregnant wife canceled the show responsible for the prank on Monday, expressing deep regret for the death of a nurse who took a call from the DJs involved. 
 
 The two DJs "will not return to the airwaves until further notice," the statement from the network, Southern Cross Austereo, said. The company also suspended all prank calls, pulled advertising and ordered a comprehensive review of relevant policies and processes. 
 
 The DJs, Mel Greig and Michael Christian, who were impersonating Queen Elizabeth and Prince Charles, called the hospital Tuesday and gained some information about the condition of Catherine, Duchess of Cambridge -- which they subsequently played on air. 
 
 On Friday, the nurse who transferred the call through to the ward, Jacintha Saldanha, was found dead after apparently committing suicide. 
 
 JUST WATCHED UK media attacks Australian DJs Replay More Videos ... MUST WATCH UK media attacks Australian DJs 07:26 
 
 JUST WATCHED Radio station faces criticism Replay More Videos ... MUST WATCH Radio station faces criticism 02:38 
 
 JUST WATCHED Nurse found dead in Kate hoax Replay More Videos ... MUST WATCH Nurse found dead in Kate hoax 02:48 
 
 "First and foremost we would like to express our deep and sincere condolences to the family ... for their loss. We are very sorry for what has happened," Rhys Holleran, the network's chief executive officer, said in Monday's statement. 
 
 "We don't claim to be perfect and we always strive to do better. We have initiated a detailed and rigorous review of our policies and procedures to inform any improvements we can make." 
 
 Greig and Christian also apologized in interviews with the Australian TV shows "A Current Affair" and "Today Tonight" on Monday. 
 
 "There is nothing that can make me feel worse than what I feel right now," Greig said on "Today Tonight." 
 
 Christian told "A Current Affair" the prank had become "a tragic turn of events that I don't think anyone could have predicted or expected." 
 
 "I'm still trying to make sense of it all," he said, offering "our deepest sympathies" to Saldanha's family. 
 
 Opinion: Why airing the prank call was wrong 
 
 London's Metropolitan Police have contacted Australian authorities in relation to the call, but "are not discussing about what or with who" they're talking, a spokesman told CNN. 
 
 A spokeswoman for New South Wales Police in Australia told CNN: "As the investigation into the death of London nurse Jacintha Saldhana continues, New South Wales Police will be providing London's Metropolitan Police with whatever assistance they require." 
 
 Ben Barboza, Saldanha's husband, expressed grief over his wife's death in a post on Facebook: "I am devastated with the tragic loss of my beloved wife Jacintha in tragic circumstances, She will be laid to rest in Shirva, India." 
 
 Saldanha's daughter posted a photo of herself with her mother and wrote: "I miss you, I loveeee you. Jacintha saldanha." 
 
 The chairman of the hospital where the pregnant Duchess of Cambridge was a patient slammed the Australian radio station's decision to broadcast the recorded prank call as "truly appalling" on Saturday, 
 
 "King Edward VII's Hospital cares for sick people, and it was extremely foolish of your presenters even to consider trying to lie their way through to one of our patients, let alone actually make the call," wrote the chairman, Simon Glenarthur. 
 
 "The immediate consequence of these premeditated and ill-considered actions was the humiliation of two dedicated and caring nurses who were simply doing their job tending to their patients. 
 
 "The longer term consequence has been reported around the world and is, frankly, tragic beyond words." 
 
 Glenarthur called on the radio station to take steps "to ensure that such an incident could never be repeated." 
 
 Read more: Nurse's death casts glare on 'shock jocks' 
 
 The Australian Communications and Media Authority, the country's media regulator, has not yet commented on the case. 
 
 However, it will be "engaging with the licensee, Today FM Sydney, around the facts and issues surrounding the prank call," said the regulator's chairman, Chris Chapman. 
 
 News of Saldanha's death broke Friday, with the hospital saying she "was recently the victim of a hoax call." 
 
 London's Metropolitan Police said that Saldanha, 46, had living quarters in central London provided by her workplace. 
 
 Police said they were notified Friday morning that a woman was found unconscious at the address. She was pronounced dead at the scene. Police are treating the death as "unexplained." 
 
 A postmortem examination will take place on Tuesday, police said Monday. 
 
 A spokesman for Prime Minister David Cameron said Saturday that he "thinks this is a very sad case and his thoughts are with her family and colleagues." 
 
 Throughout the controversy surrounding the hoax, authorities did not identify the nurse. Her identity was released after her death. 
 
 Audio of the call posted online suggests a woman spoke briefly to the DJs before she put the call through early Tuesday morning to the ward where the Duchess of Cambridge was being treated for acute morning sickness. 
 
 "They were the world's worst accents ever," Greig told listeners Thursday. "We were sure 100 people at least before us would've tried the same thing. ... We were expecting to be hung up on. We didn't even know what to say when we got through." 
 
 A tweet from 2Day FM last week after the incident described it as a "hilarious prank." 
 
 Read more: Radio pair apologizes for duchess prank call 
 
 Off the air, Greig and Christian tweeted about the practical joke on Thursday and earlier Friday, promising "more on the #royalprank." The pair's Twitter accounts were taken down late Friday. 
 
 Some listeners applauded the prank, like one who identified himself as Guido on the station's Facebook page and wrote, "It is only a joke people! it was great i love it!!!" 
 
 Others were outraged, with negative comments outnumbering positive ones on 2DayFM's Facebook page even before the nurse's death. 
 
 "Your stunt was done at a time in this country where there is paranoia about the intrusion of the media into people's lives," Gary Slenders wrote. "I know you will say it is harmless fun, the management of 2DayFM will say that it won't happen again, but this is exactly where the phone hacking scandal started." 
 
 The outcry grew exponentially after the hospital confirmed Saldanha's death, leading the Coles supermarket chain to remove all its advertising from 2DayFM. 
 
 "This death is on your conscience," reads one Facebook post. Several accused the two DJs of having "blood on your hands." 
 
 Saldanha's family released a statement asking for privacy and directing questions to police. She is survived by her husband and two children. 
 
 "We as a family are deeply saddened by the loss of our beloved Jacintha," said the statement, released by police. 
 
 Saldanha worked at King Edward VII's Hospital for more than four years, and she was described as an "excellent nurse," well-respected by co-workers, the hospital statement said. 
 
 The hospital "had been supporting her throughout this difficult time," it said. 
 
 A St. James's Palace spokesman said: "The Duke and Duchess of Cambridge are deeply saddened to learn of the death. 
 
 "Their Royal Highnesses were looked after so wonderfully well at all times by everybody at King Edward VII Hospital, and their thoughts and prayers are with Jacintha Saldanha's family, friends and colleagues at this very sad time." 
 
 Separately, a palace spokesman told CNN: "At no point did the palace complain to the hospital about the incident. On the contrary, we offered our full and heartfelt support to the nurses involved and hospital staff at all times."
– Australian DJs Michael Christian and Mel Greig have broken their silence on their royal prank call gone horribly wrong, reports the Guardian, tearfully telling an interviewer that they're "shattered, gutted, heartbroken" over the death of nurse Jacintha Saldanha. "No one could've imagined this to happen," Christian said. "Naturally, we're shattered. We're people, too." "There's not a minute that goes by that I don't think about what (Saldanha's) family is going through, and the thought that we may have contributed to it is gut-wrenching," says Greig. The DJs meant no harm, adds Christian: "At every single point it was innocent on our behalf." Innocent or not, Greig and Christian "will not return to the airwaves until further notice," says parent company Southern Cross Austereo, which has also axed their show, halted all prank calls, and nixed ads amid an internal review, CNN reports. But the station is doubling down on its decision to air the prank, saying that it had tried to contact King Edward VII's Hospital no fewer than five times to talk about the recording before airing it. "It is absolutely true to say that we actually did attempt to contact those people on multiple occasions," says Southern Cross' CEO. It's not clear if the hospital responded, notes the AFP, but it has mounted a withering assault against the station in the aftermath of Saldanha's death.