Experimenting with a dataset of approximately 1.6M user comments from a Greek news sports portal, we explore how a state of the art RNN-based moderation method can be improved by adding user embeddings, user type embeddings, user biases, or user type biases. We observe improvements in all cases, with user embeddings leading to the biggest performance gains.
In previous work @cite_6 , we showed that our -based method outperforms @cite_7 , the previous state of the art in user content moderation. uses character or word @math -gram features, no user-specific information, and an or classifier. Other related work on abusive content moderation was reviewed extensively in our previous work @cite_6 . Here we focus on previous work that considered user-specific features and user embeddings.
@cite_7 @cite_6
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In this paper, we propose an estimation method of user satisfaction for a spoken dialog system using an N-gram-based dialog history model. We have collected a large amount of spoken dialog data accompanied by usability evaluation scores by users in real environments. The database is made by a field-test in which naive users used a client-server music retrieval system with a spoken dialog interface on their own PCs. An N-gram model is trained from the sequences that consist of users’ dialog acts and or the system’s dialog acts for each one of six user satisfaction levels: from 1 to 5 and φ (task not completed). Then, the satisfaction level is estimated based on the N-gram likelihood. Experiments were conducted on the large real data and the results show that our proposed method achieved good classification performance; the classification accuracy was 94.7 in the experiment on a classification into dialogs with task completion and those without task completion. Even if the classifier detected all of the task incomplete dialog correctly, our proposed method achieved the false detection rate of only 6 . Common approaches to text categorization essentially rely either on n-gram counts or on word embeddings. This presents important difficulties in highly dynamic or quickly-interacting environments, where the appearance of new words and or varied misspellings is the norm. A paradigmatic example of this situation is abusive online behavior, with social networks and media platforms struggling to effectively combat uncommon or nonblacklisted hate words. To better deal with these issues in those fast-paced environments, we propose using the error signal of class-based language models as input to text classification algorithms. In particular, we train a next-character prediction model for any given class, and then exploit the error of such class-based models to inform a neural network classifier. This way, we shift from the ability to describe seen documents to the ability to predict unseen content. Preliminary studies using out-of-vocabulary splits from abusive tweet data show promising results, outperforming competitive text categorization strategies by 4–11 A large fraction of user-generated content on the Web, such as posts or comments on popular online forums, consists of abuse or spam. Due to the volume of contributions on popular sites, a few trusted moderators cannot identify all such abusive content, so viewer ratings of contributions must be used for moderation. But not all viewers who rate content are trustworthy and accurate. What is a principled approach to assigning trust and aggregating user ratings, in order to accurately identify abusive content? In this paper, we introduce a framework to address the problem of moderating online content using crowdsourced ratings. Our framework encompasses users who are untrustworthy or inaccurate to an unknown extent --- that is, both the content and the raters are of unknown quality. With no knowledge whatsoever about the raters, it is impossible to do better than a random estimate. We present efficient algorithms to accurately detect abuse that only require knowledge about the identity of a single 'good' agent, who rates contributions accurately more than half the time. We prove that our algorithm can infer the quality of contributions with error that rapidly converges to zero as the number of observations increases; we also numerically demonstrate that the algorithm has very high accuracy for much fewer observations. Finally, we analyze the robustness of our algorithms to manipulation by adversarial or strategic raters, an important issue in moderating online content, and quantify how the performance of the algorithm degrades with the number of manipulating agents. In this paper, we consider the task of text categorization as a graph classification problem. By representing textual documents as graph-of-words instead of historical n-gram bag-of-words, we extract more discriminative features that correspond to long-distance n-grams through frequent subgraph mining. Moreover, by capitalizing on the concept of k-core, we reduce the graph representation to its densest part – its main core – speeding up the feature extraction step for little to no cost in prediction performances. Experiments on four standard text classification datasets show statistically significant higher accuracy and macro-averaged F1-score compared to baseline approaches.