Nowadays, to facilitate the communication and cooperation among employees, a new family of online social networks has been adopted in many companies, which are called the "enterprise social networks" (ESNs). ESNs can provide employees with various professional services to help them deal with daily work issues. Meanwhile, employees in companies are usually organized into different hierarchies according to the relative ranks of their positions. The company internal management structure can be outlined with the organizational chart visually, which is normally confidential to the public out of the privacy and security concerns. In this paper, we want to study the IOC (Inference of Organizational Chart) problem to identify company internal organizational chart based on the heterogeneous online ESN launched in it. IOC is very challenging to address as, to guarantee smooth operations, the internal organizational charts of companies need to meet certain structural requirements (about its depth and width). To solve the IOC problem, a novel unsupervised method Create (ChArT REcovEr) is proposed in this paper, which consists of 3 steps: (1) social stratification of ESN users into different social classes, (2) supervision link inference from managers to subordinates, and (3) consecutive social classes matching to prune the redundant supervision links. Extensive experiments conducted on real-world online ESN dataset demonstrate that Create can perform very well in addressing the IOC problem.
Enterprise social networks are important sources for employees in companies to get reliable information. @cite_30 propose to search for experts in enterprise with both text and social network analysis techniques. They propose to examine the users' dynamic profile information and get the social distance to the expert before deciding how to initiate the contact. Enterprise social networks can lead to lots of benefits to companies and the motivations of enterprise social network adoption in companies are studied in details in @cite_11 . Users in enterprise social networks will connect and learn from each other through personal and professional sharing. People sensemaking and relation building on an enterprise social network site is studied in by @cite_42 . In addition, social connections among users in enterprise social networks usually have multiple facets. @cite_10 propose to study the study the multiplexity of social connections among users in enterprise social networks, which include both professional and personal closeness.
@cite_30 @cite_42 @cite_10 @cite_11
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The introduction of a social networking site inside of a large enterprise enables a new method of communication between colleagues, encouraging both personal and professional sharing inside the protected walls of a company intranet. Our analysis of user behavior and interviews presents the case that professionals use internal social networking to build stronger bonds with their weak ties and to reach out to employees they do not know. Their motivations in doing this include connecting on a personal level with coworkers, advancing their career with the company, and campaigning for their projects. People nowadays need to spend a large amount of time on their work everyday and workplace has become an important social occasion for effective communication and information exchange among employees. Besides traditional online contacts (e.g., face-to-face meetings and telephone calls), to facilitate the communication and cooperation among employees, a new type of online social networks has been launched inside the firewalls of many companies, which are named as the "enterprise social networks" (ESNs). In this paper, we want to study the information diffusion among employees at workplace via both online ESNs and online contacts. This is formally defined as the IDE (Information Diffusion in Enterprise) problem. Several challenges need to be addressed in solving the IDE problem: (1) diffusion channel extraction from online ESN and online contacts; (2) effective aggregation of the information delivered via different diffusion channels; and (3) communication channel weighting and selection. A novel information diffusion model, Muse (Multi-source Multi-channel Multi-topic diffUsion SElection), is introduced in this paper to resolve these challenges. Extensive experiments conducted on real-world ESN and organizational chart dataset demonstrate the outstanding performance of Muse in addressing the IDE problem. This paper intends to provide some insights of a scientific problem: how likely one's interests can be inferred from his her social connections -- friends, friends' friends, 3-degree friends, etc? Is "Birds of a Feather Flocks Together" a norm? We do not consider the friending activity on online social networking sites. Instead, we conduct this study by implementing a privacy-preserving large distribute social sensor system in a large global IT company to capture the multifaceted activities of 30,000+ people, including communications (e.g., emails, instant messaging, etc) and Web 2.0 activities (e.g., social bookmarking, file sharing, blogging, etc). These activities occupy the majority of employees' time in work, and thus, provide a high quality approximation to the real social connections of employees in the workplace context. In addition to such "informal networks", we investigated the "formal networks", such as their hierarchical structure, as well as the demographic profile data such as geography, job role, self-specified interests, etc. Because user ID matching across multiple sources on the Internet is very difficult, and most user activity logs have to be anonymized before they are processed, no prior studies could collect comparable multifaceted activity data of individuals. That makes this study unique. In this paper, we present a technique to predict the inference quality by utilizing (1) network analysis and network autocorrelation modeling of informal and formal networks, and (2) regression models to predict user interest inference quality from network characteristics. We verify our findings with experiments on both implicit user interests indicated by the content of communications or Web 2.0 activities, and explicit user interests specified in user profiles. We demonstrate that the inference quality prediction increases the inference quality of implicit interests by 42.8 , and inference quality of explicit interests by up to 101 . This paper describes a social network site designed to support employees within an enterprise in connecting and learning about each other through personal and professional sharing. We introduce the design concepts and provide a detailed account of the first three months of usage, involving nearly 300 users. Our findings suggest that employees find the site particularly useful as a way to perform people sensemaking of individuals and to connect and maintain relationships with others on the site.