The online hate speech is proliferating with several organization and countries implementing laws to ban such harmful speech. While these restrictions might reduce the amount of such hateful content, it does so by restricting freedom of speech. Thus, an promising alternative supported by several organizations is to counter such hate speech with more speech. In this paper, We analyze hate speech and the corresponding counters (aka counterspeech) on Twitter. We perform several lexical, linguistic and psycholinguistic analysis on these user accounts and obverse that counter speakers employ several strategies depending on the target community. The hateful accounts express more negative sentiments and are more profane. We also find that the hate tweets by verified accounts have much more virality as compared to a tweet by a non-verified account. While the hate users seem to use words more about envy, hate, negative emotion, swearing terms, ugliness, the counter users use more words related to government, law, leader. We also build a supervised model for classifying the hateful and counterspeech accounts on Twitter and obtain an F-score of 0.77. We also make our dataset public to help advance the research on hate speech.
The current solution adopted by several organization and companies to tackle online hate speech involves blocking suspending the account or the particular hateful post. While these options are very powerful, they tend to violate the free speech doctrine. Countespeech is considered to be a promising solution in this direction as it can help in controlling the hate speech problem and at the same time, it supports free speech. Institutions can help in educating the public about hatespeech and its implications, consequences and how to respond. Programmes such as No Hate Speech' movement nohatespeechmovement and Facebook's counterspeech program counterfb help in raising awareness, providing support and seeking creative solutions @cite_9 .
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No longer confined to isolated corners of the web, cyber hate now enjoys a major presence on popular social media sites. The Facebook group “Kill a Jew Day,” for instance, acquired thousands of friends within days of its formation, while YouTube has hosted videos with names like “How to Kill Beaners,” “Execute the Gays,” and “Murder Muslim Scum.” The mainstreaming of cyber hate has the troubling potential to shape public expectations of online discourse. Internet intermediaries have the freedom and influence to seize this defining moment in cyber hate’s history. We believe that a thoughtful and nuanced intermediary-based approach to hate speech can foster respectful online discourse without suppressing valuable expression. To this end, we urge intermediaries to help address cyber hate by adopting accessible and transparent policies that educate users about their rights and responsibilities as digital citizens. Intermediaries’ options include challenging hateful speech by responding with counter-speech and empowering community members to enforce norms of digital citizenship. Most current approaches to characterize and detect hate speech focus on posted in Online Social Networks. They face shortcomings to collect and annotate hateful speech due to the incompleteness and noisiness of OSN text and the subjectivity of hate speech. These limitations are often aided with constraints that oversimplify the problem, such as considering only tweets containing hate-related words. In this work we partially address these issues by shifting the focus towards . We develop and employ a robust methodology to collect and annotate hateful users which does not depend directly on lexicon and where the users are annotated given their entire profile. This results in a sample of Twitter's retweet graph containing @math users, out of which @math were annotated. We also collect the users who were banned in the three months that followed the data collection. We show that hateful users differ from normal ones in terms of their activity patterns, word usage and as well as network structure. We obtain similar results comparing the neighbors of hateful vs. neighbors of normal users and also suspended users vs. active users, increasing the robustness of our analysis. We observe that hateful users are densely connected, and thus formulate the hate speech detection problem as a task of semi-supervised learning over a graph, exploiting the network of connections on Twitter. We find that a node embedding algorithm, which exploits the graph structure, outperforms content-based approaches for the detection of both hateful ( @math AUC vs @math AUC) and suspended users ( @math AUC vs @math AUC). Altogether, we present a user-centric view of hate speech, paving the way for better detection and understanding of this relevant and challenging issue. Online social platforms are beset with hateful speech - content that expresses hatred for a person or group of people. Such content can frighten, intimidate, or silence platform users, and some of it can inspire other users to commit violence. Despite widespread recognition of the problems posed by such content, reliable solutions even for detecting hateful speech are lacking. In the present work, we establish why keyword-based methods are insufficient for detection. We then propose an approach to detecting hateful speech that uses content produced by self-identifying hateful communities as training data. Our approach bypasses the expensive annotation process often required to train keyword systems and performs well across several established platforms, making substantial improvements over current state-of-the-art approaches. Web 2.0 has led to the development and evolution of web-based communities and applications. These communities provide places for information sharing and collaboration. They also open t he door for inappropriate online activities, such as harassment, i n which some users post messages in a virtual community that are intention- ally offensive to other members of the community. It is a new and challenging task to detect online harassment; currently fe w systems attempt to solve this problem. In this paper, we use a supervised learning approach for dete ct- ing harassment. Our technique employs content features, sentiment features, and contextual features of documents. The experi mental results described herein show that our method achieves significant improvements over several baselines, including Term Frequency- Inverse Document Frequency (TFIDF) approaches. Identifica tion of online harassment is feasible when TFIDF is supplemented with sentiment and contextual feature attributes.