Recent neural conversation models that attempted to incorporate emotion and generate empathetic responses either focused on conditioning the output to a given emotion, or incorporating the current user emotional state. While these approaches have been successful to some extent in generating more diverse and seemingly engaging utterances, they do not factor in how the user would feel towards the generated dialogue response. Hence, in this paper, we advocate such look-ahead of user emotion as the key to modeling and generating empathetic dialogue responses. We thus train a Sentiment Predictor to estimate the user sentiment look-ahead towards the generated system responses, which is then used as the reward function for generating more empathetic responses. Human evaluation results show that our model outperforms other baselines in empathy, relevance, and fluency.
Recognizing sentiment and emotion has been a relatively well understood and researched task @cite_1 @cite_13 @cite_15 @cite_27 that has been deemed necessary for generating empathetic dialogues @cite_19 @cite_32 @cite_30 @cite_34 @cite_26 . Taking this further, successfully introduce a framework of controlling the sentiment and emoji of the generated response, while released a new Twitter conversation dataset distantly supervised with emojis. Meanwhile, also introduce new datasets for empathetic dialogues and train multi-task models on it. Finally, Deep RL has gained popularity for the ability to optimize non-differential metrics in summarization @cite_11 @cite_14 , dialogue @cite_3 , and emotional chatbot @cite_25 .
@cite_30 @cite_26 @cite_14 @cite_1 @cite_32 @cite_3 @cite_19 @cite_27 @cite_15 @cite_34 @cite_13 @cite_25 @cite_11
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Generating emotional language is a key step towards building empathetic natural language processing agents. However, a major challenge for this line of research is the lack of large-scale labeled training data, and previous studies are limited to only small sets of human annotated sentiment labels. Additionally, explicitly controlling the emotion and sentiment of generated text is also difficult. In this paper, we take a more radical approach: we exploit the idea of leveraging Twitter data that are naturally labeled with emojis. More specifically, we collect a large corpus of Twitter conversations that include emojis in the response, and assume the emojis convey the underlying emotions of the sentence. We then introduce a reinforced conditional variational encoder approach to train a deep generative model on these conversations, which allows us to use emojis to control the emotion of the generated text. Experimentally, we show in our quantitative and qualitative analyses that the proposed models can successfully generate high-quality abstractive conversation responses in accordance with designated emotions. Twitter has brought much attention recently as a hot research topic in the domain of sentiment analysis. Training sentiment classifiers from tweets data often faces the data sparsity problem partly due to the large variety of short and irregular forms introduced to tweets because of the 140-character limit. In this work we propose using two different sets of features to alleviate the data sparseness problem. One is the semantic feature set where we extract semantically hidden concepts from tweets and then incorporate them into classifier training through interpolation. Another is the sentiment-topic feature set where we extract latent topics and the associated topic sentiment from tweets, then augment the original feature space with these sentiment-topics. Experimental results on the Stanford Twitter Sentiment Dataset show that both feature sets outperform the baseline model using unigrams only. Moreover, using semantic features rivals the previously reported best result. Using sentimenttopic features achieves 86.3 sentiment classification accuracy, which outperforms existing approaches. Social media and microblog tools are increasingly used by individuals to express their feelings and opinions in the form of short text messages. Detecting emotions in text has a wide range of applications including identifying anxiety or depression of individuals and measuring well-being or public mood of a community. In this paper, we propose a new approach for automatically classifying text messages of individuals to infer their emotional states. To model emotional states, we utilize the well-established Circumplex model that characterizes aective experience along two dimensions: valence and arousal. We select Twitter messages as input data set, as they provide a very large, diverse and freely avail- able ensemble of emotions. Using hash-tags as labels, our methodology trains supervised classiers to detect multiple classes of emotion on potentially huge data sets with no manual eort. We investigate the utility of several features for emotion detection, including unigrams, emoticons, negations and punctuations. To tackle the problem of sparse and high dimensional feature vectors of messages, we utilize a lexicon of emotions. We have compared the accuracy of several machine learning algorithms, including SVM, KNN, Decision Tree, and Naive Bayes for classifying Twitter messages. Our technique has an accuracy of over 90 , while demonstrating robustness across learning algorithms. Abstract Big Data and Deep Learning algorithms combined with enormous computing power have paved ways for significant technological advancements. Technology is evolving to anticipate, understand and address our unmet needs. However, to fully meet human needs, machines or computers must deeply understand human behavior including emotions. Emotions are physiological states generated in humans as a reaction to internal or external events. They are complex and studied across numerous fields including computer science. As humans, on reading “Why don't you ever text me!”, we can either interpret it as a sad or an angry emotion and the same ambiguity exists for machines as well. Lack of facial expressions and voice modulations make detecting emotions in text a challenging problem. However, in today's online world, humans are increasingly communicating using text messaging applications and digital agents. Hence, it is imperative for machines to understand emotions in textual dialogue to provide emotionally aware responses to users. In this paper, we propose a novel Deep Learning based approach to detect emotions - Happy, Sad and Angry in textual dialogues. The essence of our approach lies in combining both semantic and sentiment based representations for more accurate emotion detection. We use semi-automated techniques to gather large scale training data with diverse ways of expressing emotions to train our model. Evaluation of our approach on real world dialogue datasets reveals that it significantly outperforms traditional Machine Learning baselines as well as other off-the-shelf Deep Learning models.