Cyberbullying and cyberaggression are increasingly worrisome phenomena affecting people across all demographics. More than half of young social media users worldwide have been exposed to such prolonged and or coordinated digital harassment. Victims can experience a wide range of emotions, with negative consequences such as embarrassment, depression, isolation from other community members, which embed the risk to lead to even more critical consequences, such as suicide attempts. In this work, we take the first concrete steps to understand the characteristics of abusive behavior in Twitter, one of today's largest social media platforms. We analyze 1.2 million users and 2.1 million tweets, comparing users participating in discussions around seemingly normal topics like the NBA, to those more likely to be hate-related, such as the Gamergate controversy, or the gender pay inequality at the BBC station. We also explore specific manifestations of abusive behavior, i.e., cyberbullying and cyberaggression, in one of the hate-related communities (Gamergate). We present a robust methodology to distinguish bullies and aggressors from normal Twitter users by considering text, user, and network-based attributes. Using various state-of-the-art machine learning algorithms, we classify these accounts with over 90 accuracy and AUC. Finally, we discuss the current status of Twitter user accounts marked as abusive by our methodology, and study the performance of potential mechanisms that can be used by Twitter to suspend users in the future.
Remarks. This article presents in a unified way and, more importantly, extends our previous work on aggressive behavior in Twitter, published in @cite_47 @cite_60 @cite_64 . Compared to the literature, we advance the state-of-the-art on cyberbullying and cyberaggression analysis and detection along the following dimensions: Propose a robust methodology for extracting user, text, and network features on Twitter, beyond what has been shown in the past. Analyze user tweets, individually and in groups, and extract appropriate features connecting user behavior with a tendency of aggression or bullying. Investigate Gamergate and BBC gender pay controversies and compare their activity and in-depth topics of discussion with users discussing normal topics (e.g., NBA). Compare performance of various types of machine learning algorithms, including random forests and neural networks, for the detection of bullying and aggression on Twitter under different setups. Contrast the performance of the best machine learning method with the suspension and deletion of offensive users from Twitter through time.
@cite_47 @cite_64 @cite_60
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In recent years, bullying and aggression against social media users have grown significantly, causing serious consequences to victims of all demographics. Nowadays, cyberbullying affects more than half of young social media users worldwide, suffering from prolonged and or coordinated digital harassment. Also, tools and technologies geared to understand and mitigate it are scarce and mostly ineffective. In this paper, we present a principled and scalable approach to detect bullying and aggressive behavior on Twitter. We propose a robust methodology for extracting text, user, and network-based attributes, studying the properties of bullies and aggressors, and what features distinguish them from regular users. We find that bullies post less, participate in fewer online communities, and are less popular than normal users. Aggressors are relatively popular and tend to include more negativity in their posts. We evaluate our methodology using a corpus of 1.6M tweets posted over 3 months, and show that machine learning classification algorithms can accurately detect users exhibiting bullying and aggressive behavior, with over 90 AUC. In this paper, we propose a novel semi-supervised approach for detecting profanity-related offensive content in Twitter. Our approach exploits linguistic regularities in profane language via statistical topic modeling on a huge Twitter corpus, and detects offensive tweets using automatically these generated features. Our approach performs competitively with a variety of machine learning (ML) algorithms. For instance, our approach achieves a true positive rate (TP) of 75.1 over 4029 testing tweets using Logistic Regression, significantly outperforming the popular keyword matching baseline, which has a TP of 69.7 , while keeping the false positive rate (FP) at the same level as the baseline at about 3.77 . Our approach provides an alternative to large scale hand annotation efforts required by fully supervised learning approaches. Over the past few years, online bullying and aggression have become increasingly prominent, and manifested in many different forms on social media. However, there is little work analyzing the characteristics of abusive users and what distinguishes them from typical social media users. In this paper, we start addressing this gap by analyzing tweets containing a great amount of abusiveness. We focus on a Twitter dataset revolving around the Gamergate controversy, which led to many incidents of cyberbullying and cyberaggression on various gaming and social media platforms. We study the properties of the users tweeting about Gamergate, the content they post, and the differences in their behavior compared to typical Twitter users. We find that while their tweets are often seemingly about aggressive and hateful subjects, "Gamergaters" do not exhibit common expressions of online anger, and in fact primarily differ from typical users in that their tweets are less joyful. They are also more engaged than typical Twitter users, which is an indication as to how and why this controversy is still ongoing. Surprisingly, we find that Gamergaters are less likely to be suspended by Twitter, thus we analyze their properties to identify differences from typical users and what may have led to their suspension. We perform an unsupervised machine learning analysis to detect clusters of users who, though currently active, could be considered for suspension since they exhibit similar behaviors with suspended users. Finally, we confirm the usefulness of our analyzed features by emulating the Twitter suspension mechanism with a supervised learning method, achieving very good precision and recall. The popularity of online social networks has created massive social communication among their users and this leads to a huge amount of user-generated communication data. In recent years, Cyberbullying has grown into a major problem with the growth of online communication and social media. Cyberbullying has been recognized recently as a serious national health issue among online social network users and developing an efficient detection model holds tremendous practical significance. In this paper, we have proposed set of unique features derived from Twitter; network, activity, user, and tweet content, based on these feature, we developed a supervised machine learning solution for detecting cyberbullying in the Twitter. An evaluation demonstrates that our developed detection model based on our proposed features, achieved results with an area under the receiver-operating characteristic curve of 0.943 and an f-measure of 0.936. These results indicate that the proposed model based on these features provides a feasible solution to detecting Cyberbullying in online communication environments. Finally, we compare result obtained using our proposed features with the result obtained from two baseline features. The comparison outcomes show the significance of the proposed features. We propose a set of unique features based on tweets information to detect cyberbullying.Machine learning model based on the proposed features is developed.The developed model is effective in detecting cyberbullying in the Twitter network.