The broad adoption of the web as a communication medium has made it possible to study social behavior at a new scale. With social media networks such as Twitter, we can collect large data sets of online discourse. Social science researchers and journalists, however, may not have tools available to make sense of large amounts of data or of the structure of large social networks. In this paper, we describe our recent extensions to Truthy, a system for collecting and analyzing political discourse on Twitter. We introduce several new analytical perspectives on online discourse with the goal of facilitating collaboration between individuals in the computational and social sciences. The design decisions described in this article are motivated by real-world use cases developed in collaboration with colleagues at the Indiana University School of Journalism. Author Keywords
Twitinfo http: www.twitinfo.csail.mit.edu is a website presenting research on network analysis and visualizations of Twitter data. Its content is collected in automatically identified bursts" of tweets @cite_4 . Twitinfo also calculates the top tweeted URLs in each burst, and plots each tweet on a map, colored according to sentiment. Twitinfo focuses on specific memes, identified by the researchers, and is thus somewhat limited for users who might wish to investigate arbitrary topics.
@cite_4
2128721751 2619234116 2756686115 2067344105
Microblogs are a tremendous repository of user-generated content about world events. However, for people trying to understand events by querying services like Twitter, a chronological log of posts makes it very difficult to get a detailed understanding of an event. In this paper, we present TwitInfo, a system for visualizing and summarizing events on Twitter. TwitInfo allows users to browse a large collection of tweets using a timeline-based display that highlights peaks of high tweet activity. A novel streaming algorithm automatically discovers these peaks and labels them meaningfully using text from the tweets. Users can drill down to subevents, and explore further via geolocation, sentiment, and popular URLs. We contribute a recall-normalized aggregate sentiment visualization to produce more honest sentiment overviews. An evaluation of the system revealed that users were able to reconstruct meaningful summaries of events in a small amount of time. An interview with a Pulitzer Prize-winning journalist suggested that the system would be especially useful for understanding a long-running event and for identifying eyewitnesses. Quantitatively, our system can identify 80-100 of manually labeled peaks, facilitating a relatively complete view of each event studied. Social media platforms contain a great wealth of information which provides opportunities for us to explore hidden patterns or unknown correlations, and understand people's satisfaction with what they are discussing. As one showcase, in this paper, we present a system, TwiInsight which explores the insight of Twitter data. Different from other Twitter analysis systems, TwiInsight automatically extracts the popular topics under different categories (e.g., healthcare, food, technology, sports and transport) discussed in Twitter via topic modeling and also identifies the correlated topics across different categories. Additionally, it also discovers the people's opinions on the tweets and topics via the sentiment analysis. The system also employs an intuitive and informative visualization to show the uncovered insight. Furthermore, we also develop and compare six most popular algorithms - three for sentiment analysis and three for topic modeling. Twitter enables large populations of end-users of software to publicly share their experiences and concerns about software systems in the form of micro-blogs. Such data can be collected and classified to help software developers infer users' needs, detect bugs in their code, and plan for future releases of their systems. However, automatically capturing, classifying, and presenting useful tweets is not a trivial task. Challenges stem from the scale of the data available, its unique format, diverse nature, and high percentage of irrelevant information and spam. Motivated by these challenges, this paper reports on a three-fold study that is aimed at leveraging Twitter as a main source of software user requirements. The main objective is to enable a responsive, interactive, and adaptive data-driven requirements engineering process. Our analysis is conducted using 4,000 tweets collected from the Twitter feeds of 10 software systems sampled from a broad range of application domains. The results reveal that around 50 of collected tweets contain useful technical information. The results also show that text classifiers such as Support Vector Machines and Naive Bayes can be very effective in capturing and categorizing technically informative tweets. Additionally, the paper describes and evaluates multiple summarization strategies for generating meaningful summaries of informative software-relevant tweets. We are interested in organizing a continuous stream of sparse and noisy texts, known as "tweets", in real time into an ontology of hundreds of topics with measurable and stringently high precision. This inference is performed over a full-scale stream of Twitter data, whose statistical distribution evolves rapidly over time. The implementation in an industrial setting with the potential of affecting and being visible to real users made it necessary to overcome a host of practical challenges. We present a spectrum of topic modeling techniques that contribute to a deployed system. These include non-topical tweet detection, automatic labeled data acquisition, evaluation with human computation, diagnostic and corrective learning and, most importantly, high-precision topic inference. The latter represents a novel two-stage training algorithm for tweet text classification and a close-loop inference mechanism for combining texts with additional sources of information. The resulting system achieves 93 precision at substantial overall coverage.