Nowadays, a big part of people rely on available content in social media in their decisions (e.g., reviews and feedback on a topic or product). The possibility that anybody can leave a review provides a golden opportunity for spammers to write spam reviews about products and services for different interests. Identifying these spammers and the spam content is a hot topic of research, and although a considerable number of studies have been done recently toward this end, but so far the methodologies put forth still barely detect spam reviews, and none of them show the importance of each extracted feature type. In this paper, we propose a novel framework, named NetSpam , which utilizes spam features for modeling review data sets as heterogeneous information networks to map spam detection procedure into a classification problem in such networks. Using the importance of spam features helps us to obtain better results in terms of different metrics experimented on real-world review data sets from Yelp and Amazon Web sites. The results show that NetSpam outperforms the existing methods and among four categories of features, including review-behavioral, user-behavioral, review-linguistic, and user-linguistic, the first type of features performs better than the other categories.
This approach extract linguistic-based features to find spam reviews. Feng @cite_10 use @math , @math and their composition. Other studies @cite_21 , @cite_31 , @cite_17 use other features like pairwise features (features between two reviews; e.g. content similarity), percentage of CAPITAL words in a reviews for finding spam reviews. [rgb] 0,0,0 Lai in @cite_22 use a probabilistic language modeling to spot spam. This study demonstrates that 2
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Numerous reports have indicated the severity of fake reviews (i.e., spam) posted to various e-Commerce or opinion sharing Web sites. Nevertheless, very few studies have been conducted to examine the trustworthiness of online consumer reviews because of the lack of an effective computational methodology. Unlike other kinds of Web spam, untruthful reviews could just look like other legitimate reviews (i.e., ham), and so it is difficult to apply any features to distinguish the two classes. One main contribution of our research work is the development of a novel computational methodology to combat online review spam. Our experimental results confirm that the KL divergence and the probabilistic language modeling based computational model is effective for the detection of untruthful reviews. Empowered by the proposed computational methods, our empirical study found that around 2 of the consumer reviews posted to a large e-Commerce site is spam. Spam campaigns spotted in popular product review websites (e.g., amazon.com) have attracted mounting attention from both industry and academia, where a group of online posters are hired to collaboratively craft deceptive reviews for some target products. The goal is to manipulate perceived reputations of the targets for their best interests. Many efforts have been made to detect such colluders by extracting pointwise features from individual reviewers reviewer-groups, however, pairwise features which can potentially capture the underlying correlations among colluders are either ignored or just explored insufficiently in the literature. We observed that pairwise features can be more robust to model the relationships among colluders since they, as the ingredients of spam campaigns, are correlated in nature. In this paper, we explore multiple heterogeneous pairwise features in virtue of some collusion signals found in reviewers’ rating behaviors and linguistic patterns. In addition, an unsupervised and intuitive colluder detecting framework has been proposed which can benefit from these pairwise features. Extensive experiments on real dataset show the effectiveness of our method and satisfactory superiority over several competitors. Online reviews provide valuable information about products and services to consumers. However, spammers are joining the community trying to mislead readers by writing fake reviews. Previous attempts for spammer detection used reviewers' behaviors, text similarity, linguistics features and rating patterns. Those studies are able to identify certain types of spammers, e.g., those who post many similar reviews about one target entity. However, in reality, there are other kinds of spammers who can manipulate their behaviors to act just like genuine reviewers, and thus cannot be detected by the available techniques. In this paper, we propose a novel concept of a heterogeneous review graph to capture the relationships among reviewers, reviews and stores that the reviewers have reviewed. We explore how interactions between nodes in this graph can reveal the cause of spam and propose an iterative model to identify suspicious reviewers. This is the first time such intricate relationships have been identified for review spam detection. We also develop an effective computation method to quantify the trustiness of reviewers, the honesty of reviews, and the reliability of stores. Different from existing approaches, we don't use review text information. Our model is thus complementary to existing approaches and able to find more difficult and subtle spamming activities, which are agreed upon by human judges after they evaluate our results. Online reviews are an important source for consumers to evaluate products services on the Internet (e.g. Amazon, Yelp, etc.). However, more and more fraudulent reviewers write fake reviews to mislead users. To maximize their impact and share effort, many spam attacks are organized as campaigns, by a group of spammers. In this paper, we propose a new two-step method to discover spammer groups and their targeted products. First, we introduce NFS (Network Footprint Score), a new measure that quantifies the likelihood of products being spam campaign targets. Second, we carefully devise GroupStrainer to cluster spammers on a 2-hop subgraph induced by top ranking products. Our approach has four key advantages: (i) unsupervised detection; both steps require no labeled data, (ii) adversarial robustness; we quantify statistical distortions in the review network, of which spammers have only a partial view, and avoid any side information that spammers can easily evade, (iii) sensemaking; the output facilitates the exploration of the nested hierarchy (i.e., organization) among the spammers, and finally (iv) scalability; both steps have complexity linear in network size, moreover, GroupStrainer operates on a carefully induced subnetwork. We demonstrate the efficiency and effectiveness of our approach on both synthetic and real-world datasets from two different domains with millions of products and reviewers. Moreover, we discover interesting strategies that spammers employ through case studies of our detected groups.