This paper presents preliminary results of our work with a major financial company, where we try to use methods of plan recognition in order to investigate the interactions of a costumer with the company's online interface. In this paper, we present the first steps of integrating a plan recognition algorithm in a real-world application for detecting and analyzing the interactions of a costumer. It uses a novel approach for plan recognition from bare-bone UI data, which reasons about the plan library at the lowest recognition level in order to define the relevancy of actions in our domain, and then uses it to perform plan recognition. We present preliminary results of inference on three different use-cases modeled by domain experts from the company, and show that this approach manages to decrease the overload of information required from an analyst to evaluate a costumer's session - whether this is a malicious or benign session, whether the intended tasks were completed, and if not - what actions are expected next.
In order to address the above tasks, we need to use hierarchical plan recognition, a field of research exploring algorithms that recognize the plans of the agent based on a partial sequence of actions, and predict future actions @cite_13 . Few works @cite_16 @cite_1 did use a plan library as the underlying domain knowledge for the task, but they did not provide predictions or used this information to formalize the output. Other works @cite_14 do output a complete hierarchy, but the plan recognition algorithm used does not work well in exploratory environments.
@cite_1 @cite_14 @cite_16 @cite_13
98519143 1674411155 1572384134 2148389694
Recent applications of plan recognition face several open challenges: (i) matching observations to the plan library is costly, especially with complex multi-featured observations; (ii) computing recognition hypotheses is expensive. We present techniques for addressing these challenges. First, we show a novel application of machine-learning decision-tree to efficiently map multi-featured observations to matching plan steps. Second, we provide efficient lazy-commitment recognition algorithms that avoid enumerating hypotheses with every observation, instead only carrying out bookkeeping incrementally. The algorithms answer queries as to the current state of the agent, as well as its history of selected states. We provide empirical results demonstrating their efficiency and capabilities. In this paper, we present a method for recognising an agent's behaviour in dynamic, noisy, uncertain domains, and across multiple levels of abstraction. We term this problem on-line plan recognition under uncertainty and view it generally as probabilistic inference on the stochastic process representing the execution of the agent's plan. Our contributions in this paper are twofold. In terms of probabilistic inference, we introduce the Abstract Hidden Markov Model (AHMM), a novel type of stochastic processes, provide its dynamic Bayesian network (DBN) structure and analyse the properties of this network. We then describe an application of the Rao-Blackwellised Particle Filter to the AHMM which allows us to construct an efficient, hybrid inference method for this model. In terms of plan recognition, we propose a novel plan recognition framework based on the AHMM as the plan execution model. The Rao-Blackwellised hybrid inference for AHMM can take advantage of the independence properties inherent in a model of plan execution, leading to an algorithm for online probabilistic plan recognition that scales well with the number of levels in the plan hierarchy. This illustrates that while stochastic models for plan execution can be complex, they exhibit special structures which, if exploited, can lead to efficient plan recognition algorithms. We demonstrate the usefulness of the AHMM framework via a behaviour recognition system in a complex spatial environment using distributed video surveillance data. Plan recognition is the problem of inferring the goals and plans of an agent after observing its behavior. Recently, it has been shown that this problem can be solved efficiently, without the need of a plan library, using slightly modified planning algorithms. In this work, we extend this approach to the more general problem of probabilistic plan recognition where a probability distribution over the set of goals is sought under the assumptions that actions have deterministic effects and both agent and observer have complete information about the initial state. We show that this problem can be solved efficiently using classical planners provided that the probability of a partially observed execution given a goal is defined in terms of the cost difference of achieving the goal under two conditions: complying with the observations, and not complying with them. This cost, and hence the posterior goal probabilities, are computed by means of two calls to a classical planner that no longer has to be modified in any way. A number of examples is considered to illustrate the quality, flexibility, and scalability of the approach. A model of plan recognition in discourse must be based on intended recognition, distinguish each agent's beliefs and intentions from the other's, and avoid assumptions about the correctness or completeness of the agents' beliefs. In this paper, we present an algorithm for plan recognition that is based on the Shared-Plan model of collaboration (Grosz and Sidner, 1990; , 1990) and that satisfies these constraints.