While social media has become an empowering agent to individual voices and freedom of expression, it also facilitates anti-social behaviors including online harassment, cyberbullying, and hate speech. In this paper, we present the first comparative study of hate speech instigators and target users on Twitter. Through a multi-step classification process, we curate a comprehensive hate speech dataset capturing various types of hate. We study the distinctive characteristics of hate instigators and targets in terms of their profile self-presentation, activities, and online visibility. We find that hate instigators target more popular and high profile Twitter users, and that participating in hate speech can result in greater online visibility. We conduct a personality analysis of hate instigators and targets and show that both groups have eccentric personality facets that differ from the general Twitter population. Our results advance the state of the art of understanding online hate speech engagement.
Most closely related to our work are @cite_10 @cite_36 @cite_33 @cite_7 @cite_26 . Chatzakou @cite_36 study the users of tweets with the #Gamergate hashtag. Similar to our results, they found that these users tend to have more friends and followers, and are generally more engaged than random users. Chatzakou @cite_10 study the properties of bullies and aggressors and employ supervised machine learning to classify Twitter users into four classes: bully, aggressive, spam, and normal. In contrast to their dataset, our dataset is more diverse and not biased towards specific types of hate speech. Moreover, we compare the characteristics of hate instigators and the targets of hate from multiple perspectives and show that, even when controlling for features that capture the activity level of the users, both hate instigator and target users are more likely to get attention on Twitter, they obtain more followers, are retweeted and listed more.
@cite_26 @cite_33 @cite_7 @cite_36 @cite_10
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Over the past few years, online bullying and aggression have become increasingly prominent, and manifested in many different forms on social media. However, there is little work analyzing the characteristics of abusive users and what distinguishes them from typical social media users. In this paper, we start addressing this gap by analyzing tweets containing a great amount of abusiveness. We focus on a Twitter dataset revolving around the Gamergate controversy, which led to many incidents of cyberbullying and cyberaggression on various gaming and social media platforms. We study the properties of the users tweeting about Gamergate, the content they post, and the differences in their behavior compared to typical Twitter users. We find that while their tweets are often seemingly about aggressive and hateful subjects, "Gamergaters" do not exhibit common expressions of online anger, and in fact primarily differ from typical users in that their tweets are less joyful. They are also more engaged than typical Twitter users, which is an indication as to how and why this controversy is still ongoing. Surprisingly, we find that Gamergaters are less likely to be suspended by Twitter, thus we analyze their properties to identify differences from typical users and what may have led to their suspension. We perform an unsupervised machine learning analysis to detect clusters of users who, though currently active, could be considered for suspension since they exhibit similar behaviors with suspended users. Finally, we confirm the usefulness of our analyzed features by emulating the Twitter suspension mechanism with a supervised learning method, achieving very good precision and recall. Over the past few years, online aggression and abusive behaviors have occurred in many different forms and on a variety of platforms. In extreme cases, these incidents have evolved into hate, discrimination, and bullying, and even materialized into real-world threats and attacks against individuals or groups. In this paper, we study the Gamergate controversy. Started in August 2014 in the online gaming world, it quickly spread across various social networking platforms, ultimately leading to many incidents of cyberbullying and cyberaggression. We focus on Twitter, presenting a measurement study of a dataset of 340k unique users and 1.6M tweets to study the properties of these users, the content they post, and how they differ from random Twitter users. We find that users involved in this Twitter war'' tend to have more friends and followers, are generally more engaged and post tweets with negative sentiment, less joy, and more hate than random users. We also perform preliminary measurements on how the Twitter suspension mechanism deals with such abusive behaviors. While we focus on Gamergate, our methodology to collect and analyze tweets related to aggressive and bullying activities is of independent interest. During the last five years, the amount of users of online social networks has increased exponentially. With the growing of users, social problems also arise. Due to the nature of these platforms, specifically Twitter, users can express their ideas in the way they prefer no matter if it is racist or not. As the Twitter CEO says, one of the most difficult things for them is to detect and ban people who harass others. Researches have addressed this issue in recent years. However, it is needed a wider range of strategies to detect racist users and content. In this work, we collect tweets produced by the ego networks of the two former 2016 US Presidential Candidates: Hillary Clinton and Donald Trump, grouped in four datasets. After deleting spammers, we get 84,371 unique users labeled by using two different metrics: Sentiment Word Count and Racist Score. Both of them let us not only to identify users as racists, but also to detect the level of negativism by analyzing their most recent 200 tweets, increasing the effectiveness of the method. Using it, we find the most negative and racist user and the most positive and non-racist user from all datasets. Taking advantage of the topological properties of the ego networks we analyzed, we also verify that our results satisfy the sociologist theory of homophily; where the followers of each candidate represent their homophilous. For a nation as the United States of America, detecting online harassers might help to decrease racism and cyberbullying, social problems that affect their society. A world without online harassers is an utopia, but this is one step to achieve it. In recent years, bullying and aggression against social media users have grown significantly, causing serious consequences to victims of all demographics. Nowadays, cyberbullying affects more than half of young social media users worldwide, suffering from prolonged and or coordinated digital harassment. Also, tools and technologies geared to understand and mitigate it are scarce and mostly ineffective. In this paper, we present a principled and scalable approach to detect bullying and aggressive behavior on Twitter. We propose a robust methodology for extracting text, user, and network-based attributes, studying the properties of bullies and aggressors, and what features distinguish them from regular users. We find that bullies post less, participate in fewer online communities, and are less popular than normal users. Aggressors are relatively popular and tend to include more negativity in their posts. We evaluate our methodology using a corpus of 1.6M tweets posted over 3 months, and show that machine learning classification algorithms can accurately detect users exhibiting bullying and aggressive behavior, with over 90 AUC.