Author(s): Kaczmarek, T; Kobsa, A; Sy, R; Tsudik, G | Abstract: User errors while performing security-critical tasks can lead to undesirable or even disastrous consequences. One major factor influencing mistakes and failures is complexity of such tasks, which has been studied extensively in prior research. Another important issue which hardly received any attention is the impact of both accidental and intended distractions on users performing security-critical tasks. In particular, it is unclear whether, and to what extent, unexpected sensory cues (e.g., auditory or visual) can influence user behavior and or trigger mistakes. Better understanding of the effects of intended distractions will help clarify their role in adversarial models. As part of the research effort described in this paper, we administered a range of naturally occurring -- yet unexpected -- sounds while study participants attempted to perform a security-critical task. We found that, although these auditory cues lowered participants' failure rates, they had no discernible effect on their task completion times. To this end, we overview some relevant literature that explains these somewhat counter-intuitive findings. Conducting a thorough and meaningful study on user errors requires a large number of participants, since errors are typically infrequent and should not be instigated more than once per subject. To reduce the effort of running numerous subjects, we developed a novel experimental setup that was fully automated and unattended. We discuss our experience with this setup and highlight the pros and cons of generalizing its usage.
Furthermore, O'Malley and Poplawsky @cite_3 showed that noise can affect behavioral selectivity. This means that while noise may not have a consistent positive or negative impact on task completion in all cases, noise may consistently have a negative effect on tasks that require the subject to detect signals in their periphery, and noise may have a consistent positive effect on task completion when the subject has to focus on signals coming from the center of their field of attention. This suggests that, regardless of task complexity, the addition of noise may narrow a subject's area of attention.
@cite_3
2194198555 1830858207 2563356726 2077594926
The literature on the effects of noise on monitoring performance shows a disappointing lack of consistency in results. The hypothesis of the present study was that task classification in terms of demands made on the observer should reconcile conflicting findings so that generalizations could be made. Therefore, a study was made of the effects of intermittent or variable noise on vigilance experiments with similar task demands. Twenty-one sensory vigilance studies, selected from 98 visual performance experiments, were analyzed in detail. It appeared that, even when studies possess similar task characteristics, they are hard to compare due to the many types and varieties of the noise variables involved and the measures of performance used. Contradictory results remain. It was concluded that we know nothing about the effects of variable noise on sustained attention, despite the importance of this kind of noise for everyday life. Using this detailed analysis as an illustration, it was suggested that disparate... Author(s): Kaczmarek, T; Kobsa, A; Sy, R; Tsudik, G | Abstract: User errors while performing security-critical tasks can lead to undesirable or even disastrous consequences. One major factor influencing mistakes and failures is complexity of such tasks, which has been studied extensively in prior research. Another important issue which hardly received any attention is the impact of both accidental and intended distractions on users performing security-critical tasks. In particular, it is unclear whether, and to what extent, unexpected sensory cues (e.g., auditory or visual) can influence user behavior and or trigger mistakes. Better understanding of the effects of intended distractions will help clarify their role in adversarial models. As part of the research effort described in this paper, we administered a range of naturally occurring -- yet unexpected -- sounds while study participants attempted to perform a security-critical task. We found that, although these auditory cues lowered participants' failure rates, they had no discernible effect on their task completion times. To this end, we overview some relevant literature that explains these somewhat counter-intuitive findings. Conducting a thorough and meaningful study on user errors requires a large number of participants, since errors are typically infrequent and should not be instigated more than once per subject. To reduce the effort of running numerous subjects, we developed a novel experimental setup that was fully automated and unattended. We discuss our experience with this setup and highlight the pros and cons of generalizing its usage. Sounds in everyday life seldom appear in isolation. Both humans and machines are constantly flooded with a cacophony of sounds that need to be sorted through and scoured for relevant information—a phenomenon referred to as the ‘cocktail party problem’. A key component in parsing acoustic scenes is the role of attention, which mediates perception and behaviour by focusing both sensory and cognitive resources on pertinent information in the stimulus space. The current article provides a review of modelling studies of auditory attention. The review highlights how the term attention refers to a multitude of behavioural and cognitive processes that can shape sensory processing. Attention can be modulated by ‘bottom-up’ sensory-driven factors, as well as ‘top-down’ task-specific goals, expectations and learned schemas. Essentially, it acts as a selection process or processes that focus both sensory and cognitive resources on the most relevant events in the soundscape; with relevance being dictated by the stimulus itself (e.g. a loud explosion) or by a task at hand (e.g. listen to announcements in a busy airport). Recent computational models of auditory attention provide key insights into its role in facilitating perception in cluttered auditory scenes. This article is part of the themed issue ‘Auditory and visual scene analysis’. We studied the behavioral and emotional dynamics displayed by two people trying to resolve a conflict. 59 groups of two people were asked to talk for 20 minutes to try to reach a consensus about a topic on which they disagreed. The topics were abortion, affirmative action, death penalty, and euthanasia. Behavior data were determined from audio recordings where each second of the conversation was assessed as proself, neutral, or prosocial. We determined the probability density function of the durations of time spent in each behavioral state. These durations were well fit by a stretched exponential distribution, with an exponent, , of approximately 0.3. This indicates that the switching between behavioral states is not a random Markov process, but one where the probability to switch behavioral states decreases with the time already spent in that behavioral state. The degree of this “memory” was stronger in those groups who did not reach a consensus and where the conflict grew more destructive than in those that did. Emotion data were measured by having each person listen to the audio recording and moving a computer mouse to recall their negative or positive emotional valence at each moment in the conversation. We used the Hurst rescaled range analysis and power spectrum to determine the correlations in the fluctuations of the emotional valence. The emotional valence was well described by a random walk whose increments were uncorrelated. Thus, the behavior data demonstrated a “memory” of the duration already spent in a behavioral state while the emotion data fluctuated as a random walk whose steps did not have a “memory” of previous steps. This work demonstrates that statistical analysis, more commonly used to analyze physical phenomena, can also shed interesting light on the dynamics of processes in social psychology and conflict management.