Sentiment analysis on user reviews helps to keep track of user reactions towards products, and make advices to users about what to buy. State-of-the-art review-level sentiment classification techniques could give pretty good precisions of above 90 . However, current phrase-level sentiment analysis approaches might only give sentiment polarity labelling precisions of around 70 80 , which is far from satisfaction and restricts its application in many practical tasks. In this paper, we focus on the problem of phrase-level sentiment polarity labelling and attempt to bridge the gap between phrase-level and review-level sentiment analysis. We investigate the inconsistency between the numerical star ratings and the sentiment orientation of textual user reviews. Although they have long been treated as identical, which serves as a basic assumption in previous work, we find that this assumption is not necessarily true. We further propose to leverage the results of review-level sentiment classification to boost the performance of phrase-level polarity labelling using a novel constrained convex optimization framework. Besides, the framework is capable of integrating various kinds of information sources and heuristics, while giving the global optimal solution due to its convexity. Experimental results on both English and Chinese reviews show that our framework achieves high labelling precisions of up to 89 , which is a significant improvement from current approaches.
Although some opinion words like "good" or "bad" usually express consistent sentiments in different cases, many others might have different sentiment polarities when accompanied with different feature words, which means that the sentiment lexicon is @cite_7 .
@cite_7
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The explosion of Web opinion data has made essential the need for automatic tools to analyze and understand people's sentiments toward different topics. In most sentiment analysis applications, the sentiment lexicon plays a central role. However, it is well known that there is no universally optimal sentiment lexicon since the polarity of words is sensitive to the topic domain. Even worse, in the same domain the same word may indicate different polarities with respect to different aspects. For example, in a laptop review, "large" is negative for the battery aspect while being positive for the screen aspect. In this paper, we focus on the problem of learning a sentiment lexicon that is not only domain specific but also dependent on the aspect in context given an unlabeled opinionated text collection. We propose a novel optimization framework that provides a unified and principled way to combine different sources of information for learning such a context-dependent sentiment lexicon. Experiments on two data sets (hotel reviews and customer feedback surveys on printers) show that our approach can not only identify new sentiment words specific to the given domain but also determine the different polarities of a word depending on the aspect in context. In further quantitative evaluation, our method is proved to be effective in constructing a high quality lexicon by comparing with a human annotated gold standard. In addition, using the learned context-dependent sentiment lexicon improved the accuracy in an aspect-level sentiment classification task. Sentiment analysis often relies on a semantic orientation lexicon of positive and negative words. A number of approaches have been proposed for creating such lexicons, but they tend to be computationally expensive, and usually rely on significant manual annotation and large corpora. Most of these methods use WordNet. In contrast, we propose a simple approach to generate a high-coverage semantic orientation lexicon, which includes both individual words and multi-word expressions, using only a Roget-like thesaurus and a handful of affixes. Further, the lexicon has properties that support the Polyanna Hypothesis. Using the General Inquirer as gold standard, we show that our lexicon has 14 percentage points more correct entries than the leading WordNet-based high-coverage lexicon (SentiWordNet). In an extrinsic evaluation, we obtain significantly higher performance in determining phrase polarity using our thesaurus-based lexicon than with any other. Additionally, we explore the use of visualization techniques to gain insight into the our algorithm beyond the evaluations mentioned above. This paper presents some results on lexicon-based classification of sentiment polarity in web reviews of products written in Brazilian Portuguese. They represent a first step towards a robust opinion miner from reviews of technology products. The evaluation shows the performance of 3 different sentiment lexicons combined with simple strategies. It is also discussed the risk of considering the rating provided by the writers for the purpose of evaluating the algorithms. The results show that the better combination is the version of the algorithm that deals also with negation and intensification and uses the sentiment lexicon Sent ilex. The average F-measure achieved 0.73. This paper presents a parse-and-paraphrase paradigm to assess the degrees of sentiment for product reviews. Sentiment identification has been well studied; however, most previous work provides binary polarities only (positive and negative), and the polarity of sentiment is simply reversed when a negation is detected. The extraction of lexical features such as unigram bigram also complicates the sentiment classification task, as linguistic structure such as implicit long-distance dependency is often disregarded. In this paper, we propose an approach to extracting adverb-adjective-noun phrases based on clause structure obtained by parsing sentences into a hierarchical representation. We also propose a robust general solution for modeling the contribution of adverbials and negation to the score for degree of sentiment. In an application involving extracting aspect-based pros and cons from restaurant reviews, we obtained a 45 relative improvement in recall through the use of parsing methods, while also improving precision.