Abstract The impact of online reviews on businesses has grown significantly during last years, being crucial to determine business success in a wide array of sectors, ranging from restaurants, hotels to e-commerce. Unfortunately, some users use unethical means to improve their online reputation by writing fake reviews of their businesses or competitors. Previous research has addressed fake review detection in a number of domains, such as product or business reviews in restaurants and hotels. However, in spite of its economical interest, the domain of consumer electronics businesses has not yet been thoroughly studied. This article proposes a feature framework for detecting fake reviews that has been evaluated in the consumer electronics domain. The contributions are fourfold: (i) Construction of a dataset for classifying fake reviews in the consumer electronics domain in four different cities based on scraping techniques; (ii) definition of a feature framework for fake review detection; (iii) development of a fake review classification method based on the proposed framework and (iv) evaluation and analysis of the results for each of the cities under study. We have reached an 82 F-Score on the classification task and the Ada Boost classifier has been proven to be the best one by statistical means according to the Friedman test.
Textual features have been proposed in several papers. @cite_20 employed psycholinguistic features based on LIWC @cite_19 combined with standard word and POS n-gram features. @cite_21 extend that work including also style and POS based features, such as deep syntax and POS sequence patterns. However, the detection of fake reviews based only on textual features is challenging. Other articles propose additional textual features such as semantic similarity and emotion @cite_24 , a wide variety of lexical and syntactic features @cite_48 and deeper details such as understandability, level of details, writing style and cognition indicators @cite_36 .
@cite_36 @cite_48 @cite_21 @cite_24 @cite_19 @cite_20
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Most previous studies in computerized deception detection have relied only on shallow lexico-syntactic patterns. This paper investigates syntactic stylometry for deception detection, adding a somewhat unconventional angle to prior literature. Over four different datasets spanning from the product review to the essay domain, we demonstrate that features driven from Context Free Grammar (CFG) parse trees consistently improve the detection performance over several baselines that are based only on shallow lexico-syntactic features. Our results improve the best published result on the hotel review data (, 2011) reaching 91.2 accuracy with 14 error reduction. While the study of the connection between discourse patterns and personal identification is decades old, the study of these patterns using language technologies is relatively recent. In that more recent tradition we frame author age prediction from text as a regression problem. We explore the same task using three very different genres of data simultaneously: blogs, telephone conversations, and online forum posts. We employ a technique from domain adaptation that allows us to train a joint model involving all three corpora together as well as separately and analyze differences in predictive features across joint and corpus-specific aspects of the model. Effective features include both stylistic ones (such as POS patterns) as well as content oriented ones. Using a linear regression model based on shallow text features, we obtain correlations up to 0.74 and mean absolute errors between 4.1 and 6.8 years. In recent years, new studies concentrating on analyzing user personality and finding credible content in social media have become quite popular. Most such work augments features from textual content with features representing the user's social ties and the tie strength. Social ties are crucial in understanding the network the people are a part of. However, textual content is extremely useful in understanding topics discussed and the personality of the individual. We bring a new dimension to this type of analysis with methods to compute the type of ties individuals have and the strength of the ties in each dimension. We present a new genre of behavioral features that are able to capture the "function" of a specific relationship without the help of textual features. Our novel features are based on the statistical properties of communication patterns between individuals such as reciprocity, assortativity, attention and latency. We introduce a new methodology for determining how such features can be compared to textual features, and show, using Twitter data, that our features can be used to capture contextual information present in textual features very accurately. Conversely, we also demonstrate how textual features can be used to determine social attributes related to an individual. Stylometrists have proposed and used a wide variety of textual features or markers, but until recently very little attention has been focused on the question: where do textual features come from ? In many text-categorization tasks the choice of textual features is a crucial determinant of success, yet is typically left to the intuition of the analyst. We argue that it would be desirable, at least in some cases, if this part of the process were less dependent on subjective judgement. Accordingly, this paper compares five different methods of textual feature finding that do not need background knowledge external to the texts being analysed (three proposed by previous stylometers, two devised for this study). As these methods do not rely on parsing or semantic analysis, they are not tied to the English language only. Results of a benchmark test on ten representative text-classification problems suggest that the technique here designated Monte-Carlo Feature-Finding has certain advantages that deserve consideration by future workers in this area