Community-based question answering platforms can be rich sources of information on a variety of specialized topics, from finance to cooking. The usefulness of such platforms depends heavily on user contributions (questions and answers), but also on respecting the community rules. As a crowd-sourced service, such platforms rely on their users for monitoring and flagging content that violates community rules. Common wisdom is to eliminate the users who receive many flags. Our analysis of a year of traces from a mature Q&A site shows that the number of flags does not tell the full story: on one hand, users with many flags may still contribute positively to the community. On the other hand, users who never get flagged are found to violate community rules and get their accounts suspended. This analysis, however, also shows that abusive users are betrayed by their network properties: we find strong evidence of homophilous behavior and use this finding to detect abusive users who go under the community radar. Based on our empirical observations, we build a classifier that is able to detect abusive users with an accuracy as high as 83 .
Research in this area has investigated textual aspects of questions and answers. In so doing, it has proposed algorithmic solutions to automatically determine: the quality of questions @cite_8 @cite_22 and answers @cite_5 @cite_31 , the extent to which certain questions are easy to answer @cite_0 @cite_23 , and the type of a given question (e.g., factual or conversational) @cite_26 .
@cite_26 @cite_22 @cite_8 @cite_0 @cite_23 @cite_5 @cite_31
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In order to respond correctly to a free form factual question given a large collection of texts, one needs to understand the question to a level that allows determining some of the constraints the question imposes on a possible answer. These constraints may include a semantic classification of the sought after answer and may even suggest using different strategies when looking for and verifying a candidate answer.This paper presents a machine learning approach to question classification. We learn a hierarchical classifier that is guided by a layered semantic hierarchy of answer types, and eventually classifies questions into fine-grained classes. We show accurate results on a large collection of free-form questions used in TREC 10. Work on the semantics of questions has argued that the relation between a question and its answer(s) can be cast in terms of logical entailment. In this paper, we demonstrate how computational systems designed to recognize textual entailment can be used to enhance the accuracy of current open-domain automatic question answering (Q A) systems. In our experiments, we show that when textual entailment information is used to either filter or rank answers returned by a Q A system, accuracy can be increased by as much as 20 overall. To respond correctly to a free form factual question given a large collection of text data, one needs to understand the question to a level that allows determining some of the constraints the question imposes on a possible answer. These constraints may include a semantic classification of the sought after answer and may even suggest using different strategies when looking for and verifying a candidate answer. This work presents a machine learning approach to question classification. Guided by a layered semantic hierarchy of answer types, we develop a hierarchical classifier that classifies questions into fine-grained classes. This work also performs a systematic study of the use of semantic information sources in natural language classification tasks. It is shown that, in the context of question classification, augmenting the input of the classifier with appropriate semantic category information results in significant improvements to classification accuracy. We show accurate results on a large collection of free-form questions used in TREC 10 and 11. This paper proposes to tackle open- domain question answering using Wikipedia as the unique knowledge source: the answer to any factoid question is a text span in a Wikipedia article. This task of machine reading at scale combines the challenges of document retrieval (finding the relevant articles) with that of machine comprehension of text (identifying the answer spans from those articles). Our approach combines a search component based on bigram hashing and TF-IDF matching with a multi-layer recurrent neural network model trained to detect answers in Wikipedia paragraphs. Our experiments on multiple existing QA datasets indicate that (1) both modules are highly competitive with respect to existing counterparts and (2) multitask learning using distant supervision on their combination is an effective complete system on this challenging task.