Abstract Community Question Answering (CQA) websites can be claimed as the most major venues for knowledge sharing, and the most effective way of exchanging knowledge at present. Considering that massive amount of users are participating online and generating huge amount data, management of knowledge here systematically can be challenging. Expert recommendation is one of the major challenges, as it highlights users in CQA with potential expertise, which may help match unresolved questions with existing high quality answers while at the same time may help external services like human resource systems as another reference to evaluate their candidates. In this paper, we in this work we propose to exploring experts in CQA websites. We take advantage of recent distributed word representation technology to help summarize text chunks, and in a semantic view exploiting the relationships between natural language phrases to extract latent knowledge domains. By domains, the users’ expertise is determined on their historical performance, and a rank can be compute to given recommendation accordingly. In particular, Stack Overflow is chosen as our dataset to test and evaluate our work, where inclusive experiment shows our competence.
Apart from computing user expertise, question difficulty can also be a reference to infer experts. Both are interesting to Hanrahan and his group. In @cite_20 , their research propose to reveal question difficulty by mining question-answer events, and which is combined with the reputation score Stack Overflow provides. Alternatively, user events as giving up-votes and down-votes can also be utilized to determine user expertise( @cite_2 ). @cite_22 build user profiles to rank users. They reveal underlying connections between users and questions and appropriate users are recommended based on their interests. Models like Latent Dirichlet Allocation (LDA) and Segmented Topic Model (STM) for clustering are also inclusively compared during their experiments.
@cite_22 @cite_20 @cite_2
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Community Question Answering (CQA) websites, where people share expertise on open platforms, have become large repositories of valuable knowledge. To bring the best value out of these knowledge repositories, it is critically important for CQA services to know how to find the right experts, retrieve archived similar questions and recommend best answers to new questions. To tackle this cluster of closely related problems in a principled approach, we proposed Topic Expertise Model (TEM), a novel probabilistic generative model with GMM hybrid, to jointly model topics and expertise by integrating textual content model and link structure analysis. Based on TEM results, we proposed CQARank to measure user interests and expertise score under different topics. Leveraging the question answering history based on long-term community reviews and voting, our method could find experts with both similar topical preference and high topical expertise. Experiments carried out on Stack Overflow data, the largest CQA focused on computer programming, show that our method achieves significant improvement over existing methods on multiple metrics. In an expert search task, the users’ need is to identify people who have relevant expertise to a topic of interest. An expert search system predicts and ranks the expertise of a set of candidate persons with respect to the users’ query. In this paper, we propose a novel approach for predicting and ranking candidate expertise with respect to a query, called the Voting Model for Expert Search. In the Voting Model, we see the problem of ranking experts as a voting problem. We model the voting problem using 12 various voting techniques, which are inspired from the data fusion field. We investigate the effectiveness of the Voting Model and the associated voting techniques across a range of document weighting models, in the context of the TREC 2005 and TREC 2006 Enterprise tracks. The evaluation results show that the voting paradigm is very effective, without using any query or collection-specific heuristics. Moreover, we show that improving the quality of the underlying document representation can significantly improve the retrieval performance of the voting techniques on an expert search task. In particular, we demonstrate that applying field-based weighting models improves the ranking of candidates. Finally, we demonstrate that the relative performance of the voting techniques for the proposed approach is stable on a given task regardless of the used weighting models, suggesting that some of the proposed voting techniques will always perform better than other voting techniques. Recently expertise retrieval has received increasing interests in both academia and industry. Finding experts with demonstrated expertise for a given query is a nontrivial task especially from a large-scale Web 2.0 systems, such as question answering and bibliography data, where users are actively publishing useful content online, interacting with each other, and forming social networks in various ways, leading to heterogeneous networks in addition to the large amounts of textual content information. Many approaches have been proposed and shown to be useful for expertise ranking. However, most of these methods only consider the textual documents while ignoring heterogeneous network structures or can merely integrate with one additional kind of information. None of them can fully exploit the characteristics of heterogeneous networks. In this paper, we propose a joint regularization framework to enhance expertise retrieval by modeling heterogeneous networks as regularization constraints on top of document-centric model. We argue that multi-typed linking edges reveal valuable information which should be treated differently. Motivated by this intuition, we formulate three hypotheses to capture unique characteristics for different graphs, and mathematically model those hypotheses jointly with the document and other information. To illustrate our methodology, we apply the framework to expert finding applications using a bibliography dataset with 1.1 million papers and 0.7 million authors. The experimental results show that our proposed approach can achieve significantly better results than the baseline and other enhanced models. Community Question Answering (CQA) websites provide a rapidly growing source of information in many areas. This rapid growth, while offering new opportunities, puts forward new challenges. In most CQA implementations there is little effort in directing new questions to the right group of experts. This means that experts are not provided with questions matching their expertise, and therefore new matching questions may be missed and not receive a proper answer. We focus on finding experts for a newly posted question. We investigate the suitability of two statistical topic models for solving this issue and compare these methods against more traditional Information Retrieval approaches. We show that for a dataset constructed from the Stackoverflow website, these topic models outperform other methods in retrieving a candidate set of best experts for a question. We also show that the Segmented Topic Model gives consistently better performance compared to the Latent Dirichlet Allocation Model.