Most current approaches to characterize and detect hate speech focus on posted in Online Social Networks. They face shortcomings to collect and annotate hateful speech due to the incompleteness and noisiness of OSN text and the subjectivity of hate speech. These limitations are often aided with constraints that oversimplify the problem, such as considering only tweets containing hate-related words. In this work we partially address these issues by shifting the focus towards . We develop and employ a robust methodology to collect and annotate hateful users which does not depend directly on lexicon and where the users are annotated given their entire profile. This results in a sample of Twitter's retweet graph containing @math users, out of which @math were annotated. We also collect the users who were banned in the three months that followed the data collection. We show that hateful users differ from normal ones in terms of their activity patterns, word usage and as well as network structure. We obtain similar results comparing the neighbors of hateful vs. neighbors of normal users and also suspended users vs. active users, increasing the robustness of our analysis. We observe that hateful users are densely connected, and thus formulate the hate speech detection problem as a task of semi-supervised learning over a graph, exploiting the network of connections on Twitter. We find that a node embedding algorithm, which exploits the graph structure, outperforms content-based approaches for the detection of both hateful ( @math AUC vs @math AUC) and suspended users ( @math AUC vs @math AUC). Altogether, we present a user-centric view of hate speech, paving the way for better detection and understanding of this relevant and challenging issue.
Hate speech has been characterized in websites and different Online Social Networks. gerstenfeld2003hate analyze hateful websites characterizing their w.r.t. monetization, recruitment, and international appeal. chau2007mining identified and analyzed how hate-groups organize around blogs. silva2016analyzing matches regex-like expressions on large datasets on Twitter and Whisper to characterize the targets of hate in Online Social Networks. chatzakou2017hate characterized users and their tweets in the specific context surrounding the #GamerGate controversy. More generally, abuse online also has been characterized on Community-Based Question Answering @cite_40 , and in Ask.fm @cite_8 .
@cite_40 @cite_8
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Hateful and antagonistic content published and propagated via the World Wide Web has the potential to cause harm and suffering on an individual basis, and lead to social tension and disorder beyond cyber space. Despite new legislation aimed at prosecuting those who misuse new forms of communication to post threatening, harassing, or grossly offensive language - or cyber hate - and the fact large social media companies have committed to protecting their users from harm, it goes largely unpunished due to difficulties in policing online public spaces. To support the automatic detection of cyber hate online, specifically on Twitter, we build multiple individual models to classify cyber hate for a range of protected characteristics including race, disability and sexual orientation. We use text parsing to extract typed dependencies, which represent syntactic and grammatical relationships between words, and are shown to capture ‘othering’ language - consistently improving machine classification for different types of cyber hate beyond the use of a Bag of Words and known hateful terms. Furthermore, we build a data-driven blended model of cyber hate to improve classification where more than one protected characteristic may be attacked (e.g. race and sexual orientation), contributing to the nascent study of intersectionality in hate crime. While social media has become an empowering agent to individual voices and freedom of expression, it also facilitates anti-social behaviors including online harassment, cyberbullying, and hate speech. In this paper, we present the first comparative study of hate speech instigators and target users on Twitter. Through a multi-step classification process, we curate a comprehensive hate speech dataset capturing various types of hate. We study the distinctive characteristics of hate instigators and targets in terms of their profile self-presentation, activities, and online visibility. We find that hate instigators target more popular and high profile Twitter users, and that participating in hate speech can result in greater online visibility. We conduct a personality analysis of hate instigators and targets and show that both groups have eccentric personality facets that differ from the general Twitter population. Our results advance the state of the art of understanding online hate speech engagement. A key challenge for automatic hate-speech detection on social media is the separation of hate speech from other instances of offensive language. Lexical detection methods tend to have low precision because they classify all messages containing particular terms as hate speech and previous work using supervised learning has failed to distinguish between the two categories. We used a crowd-sourced hate speech lexicon to collect tweets containing hate speech keywords. We use crowd-sourcing to label a sample of these tweets into three categories: those containing hate speech, only offensive language, and those with neither. We train a multi-class classifier to distinguish between these different categories. Close analysis of the predictions and the errors shows when we can reliably separate hate speech from other offensive language and when this differentiation is more difficult. We find that racist and homophobic tweets are more likely to be classified as hate speech but that sexist tweets are generally classified as offensive. Tweets without explicit hate keywords are also more difficult to classify. A key challenge for automatic hate-speech detection on social media is the separation of hate speech from other instances of offensive language. Lexical detection methods tend to have low precision because they classify all messages containing particular terms as hate speech and previous work using supervised learning has failed to distinguish between the two categories. We used a crowd-sourced hate speech lexicon to collect tweets containing hate speech keywords. We use crowd-sourcing to label a sample of these tweets into three categories: those containing hate speech, only offensive language, and those with neither. We train a multi-class classifier to distinguish between these different categories. Close analysis of the predictions and the errors shows when we can reliably separate hate speech from other offensive language and when this differentiation is more difficult. We find that racist and homophobic tweets are more likely to be classified as hate speech but that sexist tweets are generally classified as offensive. Tweets without explicit hate keywords are also more difficult to classify.