A significant amount of search queries originate from some real world information need or tasks [13]. In order to improve the search experience of the end users, it is important to have accurate representations of tasks. As a result, significant amount of research has been devoted to extracting proper representations of tasks in order to enable search systems to help users complete their tasks, as well as providing the end user with better query suggestions [9], for better recommendations [41], for satisfaction prediction [36] and for improved personalization in terms of tasks [24, 38]. Most existing task extraction methodologies focus on representing tasks as flat structures. However, tasks often tend to have multiple subtasks associated with them and a more naturalistic representation of tasks would be in terms of a hierarchy, where each task can be composed of multiple (sub)tasks. To this end, we propose an efficient Bayesian nonparametric model for extracting hierarchies of such tasks & subtasks. We evaluate our method based on real world query log data both through quantitative and crowdsourced experiments and highlight the importance of considering task subtask hierarchies.
More recent studies suggest that users often seek to complete multiple search tasks within a single search session @cite_4 @cite_7 with over 50
@cite_4 @cite_7
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Multi-tasking within a single online search sessions is an increasingly popular phenomenon. In this work, we quantify multi-tasking behavior of web search users. Using insights from large-scale search logs, we seek to characterize user groups and search sessions with a focus on multi-task sessions. Our findings show that dual-task sessions are more prevalent than single-task sessions in online search, and that over 50 of search sessions have more than 2 tasks. Further, we provide a method to categorize users into focused, multi-taskers or supertaskers depending on their level of task-multiplicity and show that the search effort expended by these users varies across the groups. The findings from this analysis provide useful insights about task-multiplicity in an online search environment and hold potential value for search engines that wish to personalize and support search experiences of users based on their task behavior. Most analysis of web search relevance and performance takes a single query as the unit of search engine interaction. When studies attempt to group queries together by task or session, a timeout is typically used to identify the boundary. However, users query search engines in order to accomplish tasks at a variety of granularities, issuing multiple queries as they attempt to accomplish tasks. In this work we study real sessions manually labeled into hierarchical tasks, and show that timeouts, whatever their length, are of limited utility in identifying task boundaries, achieving a maximum precision of only 70 . We report on properties of this search task hierarchy, as seen in a random sample of user interactions from a major web search engine's log, annotated by human editors, learning that 17 of tasks are interleaved, and 20 are hierarchically organized. No previous work has analyzed or addressed automatic identification of interleaved and hierarchically organized search tasks. We propose and evaluate a method for the automated segmentation of users' query streams into hierarchical units. Our classifiers can improve on timeout segmentation, as well as other previously published approaches, bringing the accuracy up to 92 for identifying fine-grained task boundaries, and 89-97 for identifying pairs of queries from the same task when tasks are interleaved hierarchically. This is the first work to identify, measure and automatically segment sequences of user queries into their hierarchical structure. The ability to perform this kind of segmentation paves the way for evaluating search engines in terms of user task completion. In this paper, we present the results of a user study on exploratory search activities in a social science digital library. We conducted a user study with 32 participants with a social sciences background—16 postdoctoral researchers and 16 students—who were asked to solve a task on searching related work to a given topic. The exploratory search task was performed in a 10-min time slot. The use of certain search activities is measured and compared to gaze data recorded with an eye tracking device. We use a novel tree graph representation to visualise the users’ search patterns and introduce a way to combine multiple search session trees. The tree graph representation is capable of creating one single tree for multiple users and identifying common search patterns. In addition, the information behaviour of students and postdoctoral researchers is being compared. The results show that search activities on the stratagem level are frequently utilised by both user groups. The most heavily used search activities were keyword search, followed by browsing through references and citations, and author searching. The eye tracking results showed an intense examination of documents metadata, especially on the level of citations and references. When comparing the group of students and postdoctoral researchers, we found significant differences regarding gaze data on the area of the journal name of the seed document. In general, we found a tendency of the postdoctoral researchers to examine the metadata records more intensively with regard to dwell time and the number of fixations. By creating combined session trees and deriving subtrees from those, we were able to identify common patterns like economic (explorative) and exhaustive (navigational) behaviour. Our results show that participants utilised multiple search strategies starting from the seed document, which means that they examined different paths to find related publications. In this paper we present an analysis of an AltaVista Search Engine query log consisting of approximately 1 billion entries for search requests over a period of six weeks. This represents almost 285 million user sessions, each an attempt to fill a single information need. We present an analysis of individual queries, query duplication, and query sessions. We also present results of a correlation analysis of the log entries, studying the interaction of terms within queries. Our data supports the conjecture that web users differ significantly from the user assumed in the standard information retrieval literature. Specifically, we show that web users type in short queries, mostly look at the first 10 results only, and seldom modify the query. This suggests that traditional information retrieval techniques may not work well for answering web search requests. The correlation analysis showed that the most highly correlated items are constituents of phrases. This result indicates it may be useful for search engines to consider search terms as parts of phrases even if the user did not explicitly specify them as such.