Sentiment analysis on user reviews helps to keep track of user reactions towards products, and make advices to users about what to buy. State-of-the-art review-level sentiment classification techniques could give pretty good precisions of above 90 . However, current phrase-level sentiment analysis approaches might only give sentiment polarity labelling precisions of around 70 80 , which is far from satisfaction and restricts its application in many practical tasks. In this paper, we focus on the problem of phrase-level sentiment polarity labelling and attempt to bridge the gap between phrase-level and review-level sentiment analysis. We investigate the inconsistency between the numerical star ratings and the sentiment orientation of textual user reviews. Although they have long been treated as identical, which serves as a basic assumption in previous work, we find that this assumption is not necessarily true. We further propose to leverage the results of review-level sentiment classification to boost the performance of phrase-level polarity labelling using a novel constrained convex optimization framework. Besides, the framework is capable of integrating various kinds of information sources and heuristics, while giving the global optimal solution due to its convexity. Experimental results on both English and Chinese reviews show that our framework achieves high labelling precisions of up to 89 , which is a significant improvement from current approaches.
In this paper, we consider two main disadvantages of previous work. First, seldom of them combine various heuristics in a unified framework @cite_24 @cite_29 @cite_20 @cite_32 @cite_7 . Second, they simply use the numerical star rating as the overall sentiment polarity of the review text to supervise the process of phrase-level polarity labelling @cite_18 @cite_29 @cite_31 @cite_4 . In this work, we propose to boost phrase-level polarity labelling with review-level sentiment classification, while incorporating many of the commonly used heuristics in a unified framework.
@cite_18 @cite_4 @cite_7 @cite_29 @cite_32 @cite_24 @cite_31 @cite_20
2001892351 1977593555 2138260386 2154416898
Current approaches for contextual sentiment lexicon construction in phrase-level sentiment analysis assume that the numerical star rating of a review represents the overall sentiment orientation of the review text. Although widely adopted, we find through user rating analysis that this is not necessarily true. In this paper, we attempt to bridge the gap between phrase-level and review document-level sentiment analysis by leveraging the results given by review-level sentiment classification to boost phrase-level sentiment polarity labeling in contextual sentiment lexicon construction tasks, using a novel constrained convex optimization framework. Experimental results on both English and Chinese reviews show that our framework improves the precision of sentiment polarity labeling by up to 5.6 , which is a significant improvement from current approaches. With the rapid growth of user-generated content on the internet, automatic sentiment analysis of online customer reviews has become a hot research topic recently, but due to variety and wide range of products and services being reviewed on the internet, the supervised and domain-specific models are often not practical. As the number of reviews expands, it is essential to develop an efficient sentiment analysis model that is capable of extracting product aspects and determining the sentiments for these aspects. In this paper, we propose a novel unsupervised and domain-independent model for detecting explicit and implicit aspects in reviews for sentiment analysis. In the model, first a generalized method is proposed to learn multi-word aspects and then a set of heuristic rules is employed to take into account the influence of an opinion word on detecting the aspect. Second a new metric based on mutual information and aspect frequency is proposed to score aspects with a new bootstrapping iterative algorithm. The presented bootstrapping algorithm works with an unsupervised seed set. Third, two pruning methods based on the relations between aspects in reviews are presented to remove incorrect aspects. Finally the model employs an approach which uses explicit aspects and opinion words to identify implicit aspects. Utilizing extracted polarity lexicon, the approach maps each opinion word in the lexicon to the set of pre-extracted explicit aspects with a co-occurrence metric. The proposed model was evaluated on a collection of English product review datasets. The model does not require any labeled training data and it can be easily applied to other languages or other domains such as movie reviews. Experimental results show considerable improvements of our model over conventional techniques including unsupervised and supervised approaches. In this paper, we investigate structured models for document-level sentiment classification. When predicting the sentiment of a subjective document (e.g., as positive or negative), it is well known that not all sentences are equally discriminative or informative. But identifying the useful sentences automatically is itself a difficult learning problem. This paper proposes a joint two-level approach for document-level sentiment classification that simultaneously extracts useful (i.e., subjective) sentences and predicts document-level sentiment based on the extracted sentences. Unlike previous joint learning methods for the task, our approach (1) does not rely on gold standard sentence-level subjectivity annotations (which may be expensive to obtain), and (2) optimizes directly for document-level performance. Empirical evaluations on movie reviews and U.S. Congressional floor debates show improved performance over previous approaches. This paper presents a parse-and-paraphrase paradigm to assess the degrees of sentiment for product reviews. Sentiment identification has been well studied; however, most previous work provides binary polarities only (positive and negative), and the polarity of sentiment is simply reversed when a negation is detected. The extraction of lexical features such as unigram bigram also complicates the sentiment classification task, as linguistic structure such as implicit long-distance dependency is often disregarded. In this paper, we propose an approach to extracting adverb-adjective-noun phrases based on clause structure obtained by parsing sentences into a hierarchical representation. We also propose a robust general solution for modeling the contribution of adverbials and negation to the score for degree of sentiment. In an application involving extracting aspect-based pros and cons from restaurant reviews, we obtained a 45 relative improvement in recall through the use of parsing methods, while also improving precision.