Process Mining is a famous technique which is frequently applied to Software Development Processes, while being neglected in Human-Computer Interaction (HCI) recommendation applications. Organizations usually train employees to interact with required IT systems. Often, employees, or users in general, develop their own strategies for solving repetitive tasks and processes. However, organizations find it hard to detect whether employees interact efficiently with IT systems or not. Hence, we have developed a method which detects inefficient behavior assuming that at least one optimal HCI strategy is known. This method provides recommendations to gradually adapt users' behavior towards the optimal way of interaction considering satisfaction of users. Based on users' behavior logs tracked by a Java application suitable for multi-application and multi-instance environments, we demonstrate the applicability for a specific task in a common Windows environment utilizing realistic simulated behaviors of users.
have applied Social Network Analysis theory to HCI @cite_37 . Their work shows that an application's features can be interrelated using a social network. User's behavior represented as a social network graph is then able to unveil user's interactions and used features. Again, this application does not aim to provide automated user recommendations to interact with the application in an efficient way. It rather evaluates the work of the designer and gives hints which functions need more or less attention.
@cite_37
2064754513 2094858374 2131817760 2182891243
A key element of the social networks on the internet such as Facebook and Flickr is that they encourage users to create connections between themselves, other users and objects. One important task that has been approached in the literature that deals with such data is to use social graphs to predict user behavior (e.g. joining a group of interest). More specifically, we study the cold-start problem, where users only participate in some relations, which we will call social relations, but not in the relation on which the predictions are made, which we will refer to as target relations. We propose a formalization of the problem and a principled approach to it based on multi-relational factorization techniques. Furthermore, we derive a principled feature extraction scheme from the social data to extract predictors for a classifier on the target relation. Experiments conducted on real world datasets show that our approach outperforms current methods. This paper intends to provide some insights of a scientific problem: how likely one's interests can be inferred from his her social connections -- friends, friends' friends, 3-degree friends, etc? Is "Birds of a Feather Flocks Together" a norm? We do not consider the friending activity on online social networking sites. Instead, we conduct this study by implementing a privacy-preserving large distribute social sensor system in a large global IT company to capture the multifaceted activities of 30,000+ people, including communications (e.g., emails, instant messaging, etc) and Web 2.0 activities (e.g., social bookmarking, file sharing, blogging, etc). These activities occupy the majority of employees' time in work, and thus, provide a high quality approximation to the real social connections of employees in the workplace context. In addition to such "informal networks", we investigated the "formal networks", such as their hierarchical structure, as well as the demographic profile data such as geography, job role, self-specified interests, etc. Because user ID matching across multiple sources on the Internet is very difficult, and most user activity logs have to be anonymized before they are processed, no prior studies could collect comparable multifaceted activity data of individuals. That makes this study unique. In this paper, we present a technique to predict the inference quality by utilizing (1) network analysis and network autocorrelation modeling of informal and formal networks, and (2) regression models to predict user interest inference quality from network characteristics. We verify our findings with experiments on both implicit user interests indicated by the content of communications or Web 2.0 activities, and explicit user interests specified in user profiles. We demonstrate that the inference quality prediction increases the inference quality of implicit interests by 42.8 , and inference quality of explicit interests by up to 101 . With the rise of social networks, large-scale graph analysis becomes increasingly important. Because SQL lacks the expressiveness and performance needed for graph algorithms, lower-level, general-purpose languages are often used instead. For greater ease of use and efficiency, we propose SociaLite, a high-level graph query language based on Datalog. As a logic programming language, Datalog allows many graph algorithms to be expressed succinctly. However, its performance has not been competitive when compared to low-level languages. With SociaLite, users can provide high-level hints on the data layout and evaluation order; they can also define recursive aggregate functions which, as long as they are meet operations, can be evaluated incrementally and efficiently. Moreover, recursive aggregate functions make it possible to implement more graph algorithms that cannot be implemented in Datalog. We evaluated SociaLite by running nine graph algorithms in total; eight for social network analysis (shortest paths, PageRank, hubs and authorities, mutual neighbors, connected components, triangles, clustering coefficients, and betweenness centrality) and one for biological network analysis (Eulerian cycles). We use two real-life social graphs, LiveJournal and Last.fm, for the evaluation as well as one synthetic graph. The optimizations proposed in this paper speed up almost all the algorithms by 3 to 22 times. SociaLite even outperforms typical Java implementations by an average of 50 percent for the graph algorithms tested. When compared to highly optimized Java implementations, SociaLite programs are an order of magnitude more succinct and easier to write. Its performance is competitive, with only 16 percent overhead for the largest benchmark, and 25 percent overhead for the worst case benchmark. Most importantly, being a query language, SociaLite enables many more users who are not proficient in software engineering to perform network analysis easily and efficiently. Given multimillion-node graphs such as "who-follows-whom", "patent-cites-patent", "user-likes-page" and "actor director-makes-movie" networks, how can we find unexpected behaviors? When companies operate on the graphs with monetary incentives to sell Twitter "Followers" and Facebook page "Likes", the graphs show strange connectivity patterns. In this paper, we study a complete graph from a large Twitter-style social network, spanning up to 3.33 billion edges. We report strange deviations from typical patterns like smooth degree distributions. We find that such deviations are often due to "lockstep behavior" that large groups of followers connect to the same groups of followees. Our first contribution is that we study strange patterns on the adjacency matrix and in the spectral subspaces with respect to several flavors of lockstep. We discover that (a) the lockstep behaviors on the graph shape dense "block" in its adjacency matrix and creates "rays" in spectral subspaces, and (b) partially overlapping of the behaviors shape "staircase" in its adjacency matrix and creates "pearls" in spectral subspaces. The second contribution is that we provide a fast algorithm, using the discovery as a guide for practitioners, to detect users who offer the lockstep behaviors in undirected directed bipartite graphs. We carry out extensive experiments on both synthetic and real datasets, as well as public datasets from IMDb and US Patent. The results demonstrate the scalability and effectiveness of our proposed algorithm.