Information overload has become an ubiquitous problem in modern society. Social media users and microbloggers receive an endless flow of information, often at a rate far higher than their cognitive abilities to process the information. In this paper, we conduct a large scale quantitative study of information overload and evaluate its impact on information dissemination in the Twitter social media site. We model social media users as information processing systems that queue incoming information according to some policies, process information from the queue at some unknown rates and decide to forward some of the incoming information to other users. We show how timestamped data about tweets received and forwarded by users can be used to uncover key properties of their queueing policies and estimate their information processing rates and limits. Such an understanding of users' information processing behaviors allows us to infer whether and to what extent users suffer from information overload. Our analysis provides empirical evidence of information processing limits for social media users and the prevalence of information overloading. The most active and popular social media users are often the ones that are overloaded. Moreover, we find that the rate at which users receive information impacts their processing behavior, including how they prioritize information from different sources, how much information they process, and how quickly they process information. Finally, the susceptibility of a social media user to social contagions depends crucially on the rate at which she receives information. An exposure to a piece of information, be it an idea, a convention or a product, is much less effective for users that receive information at higher rates, meaning they need more exposures to adopt a particular contagion.
The work most closely related ours @cite_28 @cite_27 @cite_13 investigates the impact that the amount of social ties of a social media user has on the way she interacts or exchanges information with her friends, followees or contacts. measure the way in which an individual divides his or her attention across contacts by analyzing Facebook data. Their analysis suggests that some people focus most of their attention on a small circle of close friends, while others disperse their attention more broadly over a large set. quantify how a user' s limited attention is divided among information sources (or followees) by tracking URLs as mar -kers of information in Twitter. They provide empirical evi -dence that highly connected individuals are less likely to propagate an arbitrary tweet. analyze mobile phone call data and note that individuals exhibit a finite commu -ni -cation capacity, which limits the number of ties they can maintain active. The common theme is to investigate whether there is a limit on the amount of ties ( , friends, followees or phone contacts) people can maintain, and how people distribute attention across them.
@cite_28 @cite_27 @cite_13
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Social media allow for an unprecedented amount of interaction between people online. A fundamental aspect of human social behavior, however, is the tendency of people to associate themselves with like-minded individuals, forming homogeneous social circles both online and offline. In this work, we apply a new model that allows us to distinguish between social ties of varying strength, and to observe evidence of homophily with regards to politics, music, health, residential sector & year in college, within the online and offline social network of 74 college students. We present a multiplex network approach to social tie strength, here applied to mobile communication data - calls, text messages, and co-location, allowing us to dimensionally identify relationships by considering the number of communication channels utilized between students. We find that strong social ties are characterized by maximal use of communication channels, while weak ties by minimal use. We are able to identify 75 of close friendships, 90 of weaker ties, and 90 of Facebook friendships as compared to reported ground truth. We then show that stronger ties exhibit greater profile similarity than weaker ones. Apart from high homogeneity in social circles with respect to political and health aspects, we observe strong homophily driven by music, residential sector and year in college. Despite Facebook friendship being highly dependent on residence and year, exposure to less homogeneous content can be found in the online rather than the offline social circles of students, most notably in political and music aspects. This paper intends to provide some insights of a scientific problem: how likely one's interests can be inferred from his her social connections -- friends, friends' friends, 3-degree friends, etc? Is "Birds of a Feather Flocks Together" a norm? We do not consider the friending activity on online social networking sites. Instead, we conduct this study by implementing a privacy-preserving large distribute social sensor system in a large global IT company to capture the multifaceted activities of 30,000+ people, including communications (e.g., emails, instant messaging, etc) and Web 2.0 activities (e.g., social bookmarking, file sharing, blogging, etc). These activities occupy the majority of employees' time in work, and thus, provide a high quality approximation to the real social connections of employees in the workplace context. In addition to such "informal networks", we investigated the "formal networks", such as their hierarchical structure, as well as the demographic profile data such as geography, job role, self-specified interests, etc. Because user ID matching across multiple sources on the Internet is very difficult, and most user activity logs have to be anonymized before they are processed, no prior studies could collect comparable multifaceted activity data of individuals. That makes this study unique. In this paper, we present a technique to predict the inference quality by utilizing (1) network analysis and network autocorrelation modeling of informal and formal networks, and (2) regression models to predict user interest inference quality from network characteristics. We verify our findings with experiments on both implicit user interests indicated by the content of communications or Web 2.0 activities, and explicit user interests specified in user profiles. We demonstrate that the inference quality prediction increases the inference quality of implicit interests by 42.8 , and inference quality of explicit interests by up to 101 . We investigate the breaking of ties between individuals in the online social network of Twitter, a hugely popular social media service. Building on sociology concepts such as strength of ties, embeddedness, and status, we explore how network structure alone influences tie breaks - the common phenomena of an individual ceasing to "follow" another in Twitter's directed social network. We examine these relationships using a dataset of 245,586 Twitter "follow" edges, and the persistence of these edges after nine months. We show that structural properties of individuals and dyads at Time 1 have a significant effect on the existence of edges at Time 2, and connect these findings to the social theories that motivated the study. Previous studies have established the link between one's actions (e.g., engaging with others vs. minding one's own business) and one's national culture (e.g., collectivist vs. individualistic), and such actions have been shown to be important as they are collectively affiliated with a country's economic outcomes (e.g., Gross Domestic Product). Hitherto there has not been any systematic study of whether one's action on Twitter (e.g., deciding when to post messages) is linked to one's culture (e.g., country's Pace of Life). To fix that, we build different network snapshots starting from 55,000 seed users on Twitter, and we do so for 10 weeks across 30 countries (after filtering those with low penetration rates) for a total of 2.34 M profiles. Based on Hofstede's theory of cultural dimensions and Levine's Pace of Life theory, we consider three behavioral patterns on Twitter (i.e., temporal predictability of tweets, engaging with others, and supporting others who are less popular) and associate them with three different dimensions derived from the two theories: Pace of Life, Individualism and Power Distance. We find the following strong correlations: activity predictability negatively correlates with Pace of Life (r=-0.62), tweets with mentions negatively correlates with Individualism (r = -0.55), and power (e.g, Twitter popularity) imbalance in relationships (between, for example, two users mentioning each other) is correlated with Power Distance (r=0.62). These three cultural dimensions matter because they are associated with a country's socio-economic aspects - with GDP per capita, income inequality, and education expenditure.