In this study, we aim to identify moments of rudeness between two individuals. In particular, we segment all occurrences of rudeness in conversations into three broad, distinct categories and try to identify each. We show how machine learning algorithms can be used to identify rudeness based on acoustic and semantic signals extracted from conversations. Furthermore, we make note of our shortcomings in this task and highlight what makes this problem inherently difficult. Finally, we provide next steps which are needed to ensure further success in identifying rudeness in conversations.
Sentiment Analysis provides a framework for analyzing the valence (positive vs. negative) of a phrase. Generally speaking, the sentiment of a phrase may not have a direct correlation with its rudeness, however sentiment analysis aims to give low scores to phrases which are perceived to be negative. @cite_2 , recursive neural networks are used to perform sentiment analysis and achieve more than 85 is likely to be much overlap between phrases of negative sentiment and offensive, rude speech, suggesting this approach can be applied to identify moments of rudeness.
@cite_2
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We present two methods for determining the sentiment expressed by a movie review. The semantic orientation of a review can be positive, negative, or neutral. We examine the effect of valence shifters on classifying the reviews. We examine three types of valence shifters: negations, intensifiers, and diminishers. Negations are used to reverse the semantic polarity of a particular term, while intensifiers and diminishers are used to increase and decrease, respectively, the degree to which a term is positive or negative. The first method classifies reviews based on the number of positive and negative terms they contain. We use the General Inquirer to identify positive and negative terms, as well as negation terms, intensifiers, and diminishers. We also use positive and negative terms from other sources, including a dictionary of synonym differences and a very large Web corpus. To compute corpus-based semantic orientation values of terms, we use their association scores with a small group of positive and negative terms. We show that extending the term-counting method with contextual valence shifters improves the accuracy of the classification. The second method uses a Machine Learning algorithm, Support Vector Machines. We start with unigram features and then add bigrams that consist of a valence shifter and another word. The accuracy of classification is very high, and the valence shifter bigrams slightly improve it. The features that contribute to the high accuracy are the words in the lists of positive and negative terms. Previous work focused on either the term-counting method or the Machine Learning method. We show that combining the two methods achieves better results than either method alone. Sentiment analysis, also called opinion mining, is a form of information extraction from text of growing research and commercial interest. In this paper we present our machine learning experiments with regard to sentiment analysis in blog, review and forum texts found on the World Wide Web and written in English, Dutch and French. We train from a set of example sentences or statements that are manually annotated as positive, negative or neutral with regard to a certain entity. We are interested in the feelings that people express with regard to certain consumption products. We learn and evaluate several classification models that can be configured in a cascaded pipeline. We have to deal with several problems, being the noisy character of the input texts, the attribution of the sentiment to a particular entity and the small size of the training set. We succeed to identify positive, negative and neutral feelings to the entity under consideration with ca. 83 accuracy for English texts based on unigram features augmented with linguistic features. The accuracy results of processing the Dutch and French texts are ca. 70 and 68 respectively due to the larger variety of the linguistic expressions that more often diverge from standard language, thus demanding more training patterns. In addition, our experiments give us insights into the portability of the learned models across domains and languages. A substantial part of the article investigates the role of active learning techniques for reducing the number of examples to be manually annotated. This paper illustrates a sentiment analysis approach to extract sentiments associated with polarities of positive or negative for specific subjects from a document, instead of classifying the whole document into positive or negative.The essential issues in sentiment analysis are to identify how sentiments are expressed in texts and whether the expressions indicate positive (favorable) or negative (unfavorable) opinions toward the subject. In order to improve the accuracy of the sentiment analysis, it is important to properly identify the semantic relationships between the sentiment expressions and the subject. By applying semantic analysis with a syntactic parser and sentiment lexicon, our prototype system achieved high precision (75-95 , depending on the data) in finding sentiments within Web pages and news articles. Sentiment analysis often relies on a semantic orientation lexicon of positive and negative words. A number of approaches have been proposed for creating such lexicons, but they tend to be computationally expensive, and usually rely on significant manual annotation and large corpora. Most of these methods use WordNet. In contrast, we propose a simple approach to generate a high-coverage semantic orientation lexicon, which includes both individual words and multi-word expressions, using only a Roget-like thesaurus and a handful of affixes. Further, the lexicon has properties that support the Polyanna Hypothesis. Using the General Inquirer as gold standard, we show that our lexicon has 14 percentage points more correct entries than the leading WordNet-based high-coverage lexicon (SentiWordNet). In an extrinsic evaluation, we obtain significantly higher performance in determining phrase polarity using our thesaurus-based lexicon than with any other. Additionally, we explore the use of visualization techniques to gain insight into the our algorithm beyond the evaluations mentioned above.