Experimenting with a new dataset of 1.6M user comments from a Greek news portal and existing datasets of English Wikipedia comments, we show that an RNN outperforms the previous state of the art in moderation. A deep, classification-specific attention mechanism improves further the overall performance of the RNN. We also compare against a CNN and a word-list baseline, considering both fully automatic and semi-automatic moderation.
used posts from chat rooms and discussion fora ( @math 15K posts in total) to train an to detect online harassment. They used , sentiment, and context features (e.g., similarity to other posts in a thread). Sentiment features have been used by several methods, but sentiment analysis @cite_2 @cite_4 is typically not directly concerned with abusive content. Our methods might also benefit by considering threads, rather than individual comments. point out that unlike other abusive content, spam in comments or discussion fora @cite_9 @cite_21 is off-topic and serves a commercial purpose. Spam is unlikely in Wikipedia discussions and extremely rare so far in Gazzetta comments.
@cite_9 @cite_21 @cite_4 @cite_2
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Web 2.0 has led to the development and evolution of web-based communities and applications. These communities provide places for information sharing and collaboration. They also open t he door for inappropriate online activities, such as harassment, i n which some users post messages in a virtual community that are intention- ally offensive to other members of the community. It is a new and challenging task to detect online harassment; currently fe w systems attempt to solve this problem. In this paper, we use a supervised learning approach for dete ct- ing harassment. Our technique employs content features, sentiment features, and contextual features of documents. The experi mental results described herein show that our method achieves significant improvements over several baselines, including Term Frequency- Inverse Document Frequency (TFIDF) approaches. Identifica tion of online harassment is feasible when TFIDF is supplemented with sentiment and contextual feature attributes. A huge number of informal messages are posted every day in social network sites, blogs, and discussion forums. Emotions seem to be frequently important in these texts for expressing friendship, showing social support or as part of online arguments. Algorithms to identify sentiment and sentiment strength are needed to help understand the role of emotion in this informal communication and also to identify inappropriate or anomalous affective utterances, potentially associated with threatening behavior to the self or others. Nevertheless, existing sentiment detection algorithms tend to be commercially oriented, designed to identify opinions about products rather than user behaviors. This article partly fills this gap with a new algorithm, SentiStrength, to extract sentiment strength from informal English text, using new methods to exploit the de facto grammars and spelling styles of cyberspace. Applied to MySpace comments and with a lookup table of term sentiment strengths optimized by machine learning, SentiStrength is able to predict positive emotion with 60.6p accuracy and negative emotion with 72.8p accuracy, both based upon strength scales of 1–5. The former, but not the latter, is better than baseline and a wide range of general machine learning approaches. © 2010 Wiley Periodicals, Inc. Since its earliest days, harassment and abuse have plagued the Internet. Recent research has focused on in-domain methods to detect abusive content and faces several challenges, most notably the need to obtain large training corpora. In this paper, we introduce a novel computational approach to address this problem called Bag of Communities (BoC)---a technique that leverages large-scale, preexisting data from other Internet communities. We then apply BoC toward identifying abusive behavior within a major Internet community. Specifically, we compute a post's similarity to 9 other communities from 4chan, Reddit, Voat and MetaFilter. We show that a BoC model can be used on communities "off the shelf" with roughly 75 accuracy---no training examples are needed from the target community. A dynamic BoC model achieves 91.18 accuracy after seeing 100,000 human-moderated posts, and uniformly outperforms in-domain methods. Using this conceptual and empirical work, we argue that the BoC approach may allow communities to deal with a range of common problems, like abusive behavior, faster and with fewer engineering resources. We investigate the novel task of online dispute detection and propose a sentiment analysis solution to the problem: we aim to identify the sequence of sentence-level sentiments expressed during a discussion and to use them as features in a classifier that predicts the DISPUTE NON-DISPUTE label for the discussion as a whole. We evaluate dispute detection approaches on a newly created corpus of Wikipedia Talk page disputes and find that classifiers that rely on our sentiment tagging features outperform those that do not. The best model achieves a very promising F1 score of 0.78 and an accuracy of 0.80.