Over the past few years, online aggression and abusive behaviors have occurred in many different forms and on a variety of platforms. In extreme cases, these incidents have evolved into hate, discrimination, and bullying, and even materialized into real-world threats and attacks against individuals or groups. In this paper, we study the Gamergate controversy. Started in August 2014 in the online gaming world, it quickly spread across various social networking platforms, ultimately leading to many incidents of cyberbullying and cyberaggression. We focus on Twitter, presenting a measurement study of a dataset of 340k unique users and 1.6M tweets to study the properties of these users, the content they post, and how they differ from random Twitter users. We find that users involved in this "Twitter war" tend to have more friends and followers, are generally more engaged and post tweets with negative sentiment, less joy, and more hate than random users. We also perform preliminary measurements on how the Twitter suspension mechanism deals with such abusive behaviors. While we focus on Gamergate, our methodology to collect and analyze tweets related to aggressive and bullying activities is of independent interest.
@cite_25 focus on a Community-based Question-Answering (CQA) site, Yahoo Answers, finding that users tend to flag abusive content posted in an overwhelmingly correct way, while in @cite_24 , the problem of cyberbullying is further decomposed to sensitive topics related to race and culture, sexuality, and intelligence, using YouTube comments extracted from controversial videos. @cite_21 also study specific types of cyberbullying, e.g., threats and insults, on Dutch posts extracted from Ask.fm social media. They also highlight three main user behaviors, harasser, victim, and bystander -- either bystander-defender or bystander-assistant who support the victim or the harasser, respectively. Their dataset was created by crawling a number of seed sites from Ask.fm, with a limited number of cyberbullying instances. They complement the data with more cyberbullying related content by: (i) launching a campaign where people reported personal cases of cyberbullying taking place in different platforms, i.e., Facebook, message board posts and chats, and (ii) by designing a role-playing game involving a cyberbullying simulation on Facebook. Then, they ask manual annotators to characterize content as being part of a cyberbullying event, and indicate the author's role in such event, i.e., victim, harasser, bystander-defender, or bystander-assistant.
@cite_24 @cite_21 @cite_25
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Cyberbullying has emerged as an important and growing social problem, wherein people use online social networks and mobile phones to bully victims with offensive text, images, audio and video on a 247 basis. This paper studies negative user behavior in the Ask.fm social network, a popular new site that has led to many cases of cyberbullying, some leading to suicidal behavior.We examine the occurrence of negative words in Ask.fms question+answer profiles along with the social network of likes of questions+answers. We also examine properties of users with cutting behavior in this social network. The recent development of social media poses new challenges to the research community in analyzing online interactions between people. Social networking sites offer great opportunities for connecting with others, but also increase the vulnerability of young people to undesirable phenomena, such as cybervictimization. Recent research reports that on average, 20 to 40 of all teenagers have been victimized online. In this paper, we focus on cyberbullying as a particular form of cybervictimization. Successful prevention depends on the adequate detection of potentially harmful messages. However, given the massive information overload on the Web, there is a need for intelligent systems to identify potential risks automatically. We present the construction and annotation of a corpus of Dutch social media posts annotated with fine-grained cyberbullying-related text categories, such as insults and threats. Also, the specific participants (harasser, victim or bystander) in a cyberbullying conversation are identified to enhance the analysis of human interactions involving cyberbullying. Apart from describing our dataset construction and annotation, we present proof-of-concept experiments on the automatic identification of cyberbullying events and fine-grained cyberbullying categories. Cyberbullying (harassment on social networks) is widely recognized as a serious social problem, especially for adolescents. It is as much a threat to the viability of online social networks for youth today as spam once was to email in the early days of the Internet. Current work to tackle this problem has involved social and psychological studies on its prevalence as well as its negative effects on adolescents. While true solutions rest on teaching youth to have healthy personal relationships, few have considered innovative design of social network software as a tool for mitigating this problem. Mitigating cyberbullying involves two key components: robust techniques for effective detection and reflective user interfaces that encourage users to reflect upon their behavior and their choices. Spam filters have been successful by applying statistical approaches like Bayesian networks and hidden Markov models. They can, like Google’s GMail, aggregate human spam judgments because spam is sent nearly identically to many people. Bullying is more personalized, varied, and contextual. In this work, we present an approach for bullying detection based on state-of-the-art natural language processing and a common sense knowledge base, which permits recognition over a broad spectrum of topics in everyday life. We analyze a more narrow range of particular subject matter associated with bullying (e.g. appearance, intelligence, racial and ethnic slurs, social acceptance, and rejection), and construct BullySpace, a common sense knowledge base that encodes particular knowledge about bullying situations. We then perform joint reasoning with common sense knowledge about a wide range of everyday life topics. We analyze messages using our novel AnalogySpace common sense reasoning technique. We also take into account social network analysis and other factors. We evaluate the model on real-world instances that have been reported by users on Formspring, a social networking website that is popular with teenagers. On the intervention side, we explore a set of reflective user-interaction paradigms with the goal of promoting empathy among social network participants. We propose an “air traffic control”-like dashboard, which alerts moderators to large-scale outbreaks that appear to be escalating or spreading and helps them prioritize the current deluge of user complaints. For potential victims, we provide educational material that informs them about how to cope with the situation, and connects them with emotional support from others. A user evaluation shows that in-context, targeted, and dynamic help during cyberbullying situations fosters end-user reflection that promotes better coping strategies. Hate speech, offensive language, sexism, racism and other types of abusive behavior have become a common phenomenon in many online social media platforms. In recent years, such diverse abusive behaviors have been manifesting with increased frequency and levels of intensity. This is due to the openness and willingness of popular media platforms, such as Twitter and Facebook, to host content of sensitive or controversial topics. However, these platforms have not adequately addressed the problem of online abusive behavior, and their responsiveness to the effective detection and blocking of such inappropriate behavior remains limited. In the present paper, we study this complex problem by following a more holistic approach, which considers the various aspects of abusive behavior. To make the approach tangible, we focus on Twitter data and analyze user and textual properties from different angles of abusive posting behavior. We propose a deep learning architecture, which utilizes a wide variety of available metadata, and combines it with automatically-extracted hidden patterns within the text of the tweets, to detect multiple abusive behavioral norms which are highly inter-related. We apply this unified architecture in a seamless, transparent fashion to detect different types of abusive behavior (hate speech, sexism vs. racism, bullying, sarcasm, etc.) without the need for any tuning of the model architecture for each task. We test the proposed approach with multiple datasets addressing different and multiple abusive behaviors on Twitter. Our results demonstrate that it largely outperforms the state-of-art methods (between 21 and 45 improvement in AUC, depending on the dataset).