While social media empowers freedom of expression and individual voices, it also enables anti-social behavior, online harassment, cyberbullying, and hate speech. In this paper, we deepen our understanding of online hate speech by focusing on a largely neglected but crucial aspect of hate speech -- its target: either "directed" towards a specific person or entity, or "generalized" towards a group of people sharing a common protected characteristic. We perform the first linguistic and psycholinguistic analysis of these two forms of hate speech and reveal the presence of interesting markers that distinguish these types of hate speech. Our analysis reveals that Directed hate speech, in addition to being more personal and directed, is more informal, angrier, and often explicitly attacks the target (via name calling) with fewer analytic words and more words suggesting authority and influence. Generalized hate speech, on the other hand, is dominated by religious hate, is characterized by the use of lethal words such as murder, exterminate, and kill; and quantity words such as million and many. Altogether, our work provides a data-driven analysis of the nuances of online-hate speech that enables not only a deepened understanding of hate speech and its social implications but also its detection.
Hate speech detection has been supplemented by a variety of features including lexical properties such as n-gram features @cite_20 , character n-gram features @cite_6 , average word embeddings, and paragraph embeddings @cite_20 @cite_25 . Other work has leveraged sentiment markers, specifically negative polarity and sentiment strength in preprocessing @cite_40 @cite_1 @cite_18 and as features for hate speech classification @cite_42 @cite_23 . In contrast, our work reveals novel linguistic, psychological, and affective features inferred using an open vocabulary approach to characterize Directed and Generalized hate speech.
@cite_18 @cite_42 @cite_1 @cite_6 @cite_40 @cite_23 @cite_25 @cite_20
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Hate speech detection on Twitter is critical for applications like controversial event extraction, building AI chatterbots, content recommendation, and sentiment analysis. We define this task as being able to classify a tweet as racist, sexist or neither. The complexity of the natural language constructs makes this task very challenging. We perform extensive experiments with multiple deep learning architectures to learn semantic word embeddings to handle this complexity. Our experiments on a benchmark dataset of 16K annotated tweets show that such deep learning methods outperform state-of-the-art char word n-gram methods by 18 F1 points. A key challenge for automatic hate-speech detection on social media is the separation of hate speech from other instances of offensive language. Lexical detection methods tend to have low precision because they classify all messages containing particular terms as hate speech and previous work using supervised learning has failed to distinguish between the two categories. We used a crowd-sourced hate speech lexicon to collect tweets containing hate speech keywords. We use crowd-sourcing to label a sample of these tweets into three categories: those containing hate speech, only offensive language, and those with neither. We train a multi-class classifier to distinguish between these different categories. Close analysis of the predictions and the errors shows when we can reliably separate hate speech from other offensive language and when this differentiation is more difficult. We find that racist and homophobic tweets are more likely to be classified as hate speech but that sexist tweets are generally classified as offensive. Tweets without explicit hate keywords are also more difficult to classify. A key challenge for automatic hate-speech detection on social media is the separation of hate speech from other instances of offensive language. Lexical detection methods tend to have low precision because they classify all messages containing particular terms as hate speech and previous work using supervised learning has failed to distinguish between the two categories. We used a crowd-sourced hate speech lexicon to collect tweets containing hate speech keywords. We use crowd-sourcing to label a sample of these tweets into three categories: those containing hate speech, only offensive language, and those with neither. We train a multi-class classifier to distinguish between these different categories. Close analysis of the predictions and the errors shows when we can reliably separate hate speech from other offensive language and when this differentiation is more difficult. We find that racist and homophobic tweets are more likely to be classified as hate speech but that sexist tweets are generally classified as offensive. Tweets without explicit hate keywords are also more difficult to classify. AbstractIn this study, we approach the problem of distinguishing general profanity from hate speech in social media, something which has not been widely considered. Using a new dataset annotated specifically for this task, we employ supervised classification along with a set of features that includes -grams, skip-grams and clustering-based word representations. We apply approaches based on single classifiers as well as more advanced ensemble classifiers and stacked generalisation, achieving the best result of accuracy for this 3-class classification task. Analysis of the results reveals that discriminating hate speech and profanity is not a simple task, which may require features that capture a deeper understanding of the text not always possible with surface -grams. The variability of gold labels in the annotated data, due to differences in the subjective adjudications of the annotators, is also an issue. Other directions for future work are discussed.