Social media has become an integral part of our daily lives. During time-critical events, the public shares a variety of posts on social media including reports for resource needs, damages, and help offerings for the affected community. Such posts can be relevant and may contain valuable situational awareness information. However, the information overload of social media challenges the timely processing and extraction of relevant information by the emergency services. Furthermore, the growing usage of multimedia content in the social media posts in recent years further adds to the challenge in timely mining relevant information from social media. In this paper, we present a novel method for multimodal relevancy classification of social media posts, where relevancy is defined with respect to the information needs of emergency management agencies. Specifically, we experiment with the combination of semantic textual features with the image features to efficiently classify a relevant multimodal social media post. We validate our method using an evaluation of classifying the data from three real-world crisis events. Our experiments demonstrate that features based on the proposed hybrid framework of exploiting both textual and image content improve the performance of identifying relevant posts. In the light of these experiments, the application of the proposed classification method could reduce cognitive load on emergency services, in filtering multimodal public posts at large scale.
Among the social media analytics approaches, researchers have modeled public behavior in specific emergencies, addressed the problems of data collection and filtering, classification and summarization as well as visualization of analyzed data for decision support @cite_5 . However, the focus of such works has centered around text analytics except recent studies @cite_13 @cite_15 @cite_4 @cite_12 on processing multimedia content of the social posts. Although current multimodal information processing approaches for social media mining during disasters primarily analyzed only the damage assessment aspect of emergency management. We further complement these recent studies by proposing a generic classification framework for relevant information that exploits both textual and image content of multimodal social media posts.
@cite_4 @cite_5 @cite_15 @cite_13 @cite_12
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The CrisisMMD multimodal Twitter dataset consists of several thousands of manually annotated tweets and images collected during seven major natural disasters including earthquakes, hurricanes, wildfires, and floods that happened in the year 2017 across different parts of the World. The provided datasets include three types of annotations. Informative vs not-informative: Informative Not informative Don’t know or can’t judge Humanitarian categories Affected individuals Infrastructure and utility damage Injured or dead people Missing or found people Rescue, volunteering or donation effort Vehicle damage Other relevant information Not relevant or can’t judge Damage severity assessment Severe damage Mild damage Little or no damage Don’t know or can’t judge Please use alternate download link CrisisNLP, in case if you are having problem in downloading from this site. You can also get tweet ids and a tweet downloader tool too. Today's crises attract great attention on social media, from local and distant citizens as well as from news media. This study investigates the possibilities of real-time and automated analysis of Twitter messages during crises. The analysis was performed through application of an information extraction tool to nearly 97,000 tweets that were published shortly before, during and after a storm hit the Pukkelpop 2011 festival in Belgium. As soon as the storm hit the festival tweet activity increased exponentially, peaking at 576 tweets per minute. The extraction tool enabled analyzing tweets through predefined (geo)graphical displays, message content filters (damage, casualties) and tweet type filters (e.g., retweets). Important topics that emerged were 'early warning tweets', 'rumors' and the 'self-organization of disaster relief' on Twitter. Results indicate that automated filtering of information provides valuable information for operational response and crisis communication. Steps for further research are discussed. © 2012 ISCRAM. Environmental Systems Research Institute, Inc. (ESRI) Microblogging sites such as Twitter can play a vital role in spreading information during “natural” or man-made disasters. But the volume and velocity of tweets posted during crises today tend to be extremely high, making it hard for disaster-affected communities and professional emergency responders to process the information in a timely manner. Furthermore, posts tend to vary highly in terms of their subjects and usefulness; from messages that are entirely off-topic or personal in nature, to messages containing critical information that augments situational awareness. Finding actionable information can accelerate disaster response and alleviate both property and human losses. In this paper, we describe automatic methods for extracting information from microblog posts. Specifically, we focus on extracting valuable “information nuggets”, brief, self-contained information items relevant to disaster response. Our methods leverage machine learning methods for classifying posts and information extraction. Our results, validated over one large disaster-related dataset, reveal that a careful design can yield an effective system, paving the way for more sophisticated data analysis and visualization systems. Social media platforms provide active communication channels during mass convergence and emergency events such as disasters caused by natural hazards. As a result, first responders, decision makers, and the public can use this information to gain insight into the situation as it unfolds. In particular, many social media messages communicated during emergencies convey timely, actionable information. Processing social media messages to obtain such information, however, involves solving multiple challenges including: parsing brief and informal messages, handling information overload, and prioritizing different types of information found in messages. These challenges can be mapped to classical information processing operations such as filtering, classifying, ranking, aggregating, extracting, and summarizing. We survey the state of the art regarding computational methods to process social media messages and highlight both their contributions and shortcomings. In addition, we examine their particularities, and methodically examine a series of key subproblems ranging from the detection of events to the creation of actionable and useful summaries. Research thus far has, to a large extent, produced methods to extract situational awareness information from social media. In this survey, we cover these various approaches, and highlight their benefits and shortcomings. We conclude with research challenges that go beyond situational awareness, and begin to look at supporting decision making and coordinating emergency-response actions.