This paper identifies stylistic differences in instruction-giving observed in a corpus of human-robot dialogue. Differences in verbosity and structure (i.e., single-intent vs. multi-intent instructions) arose naturally without restrictions or prior guidance on how users should speak with the robot. Different styles were found to produce different rates of miscommunication, and correlations were found between style differences and individual user variation, trust, and interaction experience with the robot. Understanding potential consequences and factors that influence style can inform design of dialogue systems that are robust to natural variation from human users.
In this analysis, we predict that trust will have an effect on stylistic variations. Factors of trust in co-present and remote human-robot collaboration has been studied with respect to engagement with the robot, and memory of information from the robot @cite_6 .
@cite_6
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Prior work in human trust of autonomous robots suggests the timing of reliability drops impact trust and control allocation strategies. However, trust is traditionally measured post-run, thereby masking the real-time changes in trust, reducing sensitivity to factors like inertia, and subjecting the measure to biases like the primacy-recency effect. Likewise, little is known on how feedback of robot confidence interacts in real-time with trust and control allocation strategies. An experiment to examine these issues showed trust loss due to early reliability drops is masked in traditional post-run measures, trust demonstrates inertia, and feedback alters allocation strategies independent of trust. The implications of specific findings on development of trust models and robot design are also discussed. We describe a model of “trust” in human-robot systems that is inferred from their interactions, and inspired by similar concepts relating to trust among humans. This computable quantity allows a robot to estimate the extent to which its performance is consistent with a human's expectations, with respect to task demands. Our trust model drives an adaptive mechanism that dynamically adjusts the robot's autonomous behaviors, in order to improve the efficiency of the collaborative team. We illustrate this trust-driven methodology through an interactive visual robot navigation system. This system is evaluated through controlled user experiments and a field demonstration using an aerial robot. In all human-robot interaction, trust is an important element to consider because the presence or absence of trust certainly impacts the ultimate outcome of that interaction. Limited research exists that delineates the development and maintenance of this trust in various operational contexts. Our own prior research has investigated theoretical and empirically supported antecedents of human-robot trust. Here, we describe progress to date relating to the development of a comprehensive human-robot trust model based on our ongoing program of research. Trained human co-workers can often easily predict each other's intentions based on prior experience. When collaborating with a robot coworker, however, intentions are hard or impossible to infer. This difficulty of mental introspection makes human-robot collaboration challenging and can lead to dangerous misunderstandings. In this paper, we present a novel, object-aware projection technique that allows robots to visualize task information and intentions on physical objects in the environment. The approach uses modern object tracking methods in order to display information at specific spatial locations taking into account the pose and shape of surrounding objects. As a result, a human co-worker can be informed in a timely manner about the safety of the workspace, the site of next robot manipulation tasks, and next subtasks to perform. A preliminary usability study compares the approach to collaboration approaches based on monitors and printed text. The study indicates that, on average, the user effectiveness and satisfaction is higher with the projection based approach.