Growing amount of comments make online discussions difficult to moderate by human moderators only. Antisocial behavior is a common occurrence that often discourages other users from participating in discussion. We propose a neural network based method that partially automates the moderation process. It consists of two steps. First, we detect inappropriate comments for moderators to see. Second, we highlight inappropriate parts within these comments to make the moderation faster. We evaluated our method on data from a major Slovak news discussion platform.
Apart from detecting inappropriate texts, multiple works focus on detecting users that should be banned @cite_3 by analyzing their posts and their activity in general @cite_14 @cite_8 , their relationships with other users @cite_9 and the reaction of other users @cite_5 or moderators @cite_3 towards them.
@cite_14 @cite_8 @cite_9 @cite_3 @cite_5
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As user-generated Web content increases, the amount of inappropriate and or objectionable content also grows. Several scholarly communities are addressing how to detect and manage such content: research in computer vision focuses on detection of inappropriate images, natural language processing technology has advanced to recognize insults. However, profanity detection systems remain flawed. Current list-based profanity detection systems have two limitations. First, they are easy to circumvent and easily become stale - that is, they cannot adapt to misspellings, abbreviations, and the fast pace of profane slang evolution. Secondly, they offer a one-size fits all solution; they typically do not accommodate domain, community and context specific needs. However, social settings have their own normative behaviors - what is deemed acceptable in one community may not be in another. In this paper, through analysis of comments from a social news site, we provide evidence that current systems are performing poorly and evaluate the cases on which they fail. We then address community differences regarding creation tolerance of profanity and suggest a shift to more contextually nuanced profanity detection systems. This dissertation investigates the role of contextual information in the automated retrieval and display of full-text documents, using robust natural language processing algorithms to automatically detect structure in and assign topic labels to texts. Many long texts are comprised of complex topic and subtopic structure, a fact ignored by existing information access methods. I present two algorithms which detect such structure, and two visual display paradigms which use the results of these algorithms to show the interactions of multiple main topics, multiple subtopics, and the relations between main topics and subtopics. The first algorithm, called TextTiling , recognizes the subtopic structure of texts as dictated by their content. It uses domain-independent lexical frequency and distribution information to partition texts into multi-paragraph passages. The results are found to correspond well to reader judgments of major subtopic boundaries. The second algorithm assigns multiple main topic labels to each text, where the labels are chosen from pre-defined, intuitive category sets; the algorithm is trained on unlabeled text. A new iconic representation, called TileBars uses TextTiles to simultaneously and compactly display query term frequency, query term distribution and relative document length. This representation provides an informative alternative to ranking long texts according to their overall similarity to a query. For example, a user can choose to view those documents that have an extended discussion of one set of terms and a brief but overlapping discussion of a second set of terms. This representation also allows for relevance feedback on patterns of term distribution. TileBars display documents only in terms of words supplied in the user query. For a given retrieved text, if the query words do not correspond to its main topics, the user cannot discern in what context the query terms were used. For example, a query on contaminants may retrieve documents whose main topics relate to nuclear power, food, or oil spills. To address this issue, I describe a graphical interface, called Cougar , that displays retrieved documents in terms of interactions among their automatically-assigned main topics, thus allowing users to familiarize themselves with the topics and terminology of a text collection. While the study of the connection between discourse patterns and personal identification is decades old, the study of these patterns using language technologies is relatively recent. In that more recent tradition we frame author age prediction from text as a regression problem. We explore the same task using three very different genres of data simultaneously: blogs, telephone conversations, and online forum posts. We employ a technique from domain adaptation that allows us to train a joint model involving all three corpora together as well as separately and analyze differences in predictive features across joint and corpus-specific aspects of the model. Effective features include both stylistic ones (such as POS patterns) as well as content oriented ones. Using a linear regression model based on shallow text features, we obtain correlations up to 0.74 and mean absolute errors between 4.1 and 6.8 years. User contributions in the form of posts, comments, and votes are essential to the success of online communities. However, allowing user participation also invites undesirable behavior such as trolling. In this paper, we characterize antisocial behavior in three large online discussion communities by analyzing users who were banned from these communities. We find that such users tend to concentrate their efforts in a small number of threads, are more likely to post irrelevantly, and are more successful at garnering responses from other users. Studying the evolution of these users from the moment they join a community up to when they get banned, we find that not only do they write worse than other users over time, but they also become increasingly less tolerated by the community. Further, we discover that antisocial behavior is exacerbated when community feedback is overly harsh. Our analysis also reveals distinct groups of users with different levels of antisocial behavior that can change over time. We use these insights to identify antisocial users early on, a task of high practical importance to community maintainers.