Users of social media sites like Facebook and Twitter rely on crowdsourced content recommendation systems (e.g., Trending Topics) to retrieve important and useful information. Contents selected for recommendation indirectly give the initial users who promoted (by liking or posting) the content an opportunity to propagate their messages to a wider audience. Hence, it is important to understand the demographics of people who make a content worthy of recommendation, and explore whether they are representative of the media site's overall population. In this work, using extensive data collected from Twitter, we make the first attempt to quantify and explore the demographic biases in the crowdsourced recommendations. Our analysis, focusing on the selection of trending topics, finds that a large fraction of trends are promoted by crowds whose demographics are significantly different from the overall Twitter population. More worryingly, we find that certain demographic groups are systematically under-represented among the promoters of the trending topics. To make the demographic biases in Twitter trends more transparent, we developed and deployed a Web-based service 'Who-Makes-Trends' at twitter-app.mpi-sws.org who-makes-trends.
Recently, there has been a growing interest for demographic aspects of social media data. Mislove @cite_15 provided one of the first studies in this space, by looking at the gender and racial demographics of Twitter users, and analyzing how the demographics vary across different US states. Pew research @cite_26 conducted user surveys to understand the demographics of users in different social media platforms. There have also been past attempts to understand the use of social media among particular demographic groups. For example, Madden @cite_9 explored how teenagers use different social media sites. Gilbert @cite_8 analyzed social media use among rural users. In another research direction, many efforts attempt to quantify inequalities in social media systems, including Wikipedia @cite_4 , Pinterest @cite_10 , and Twitter @cite_32 . However, to the best of our knowledge, we are not aware of any effort that approached the demographics behind crowdsourced recommendations deployed in social media sites. Thus, our endeavor is complementary to the above mentioned approaches.
@cite_26 @cite_4 @cite_8 @cite_9 @cite_32 @cite_15 @cite_10
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Understanding the demographics of users of online social networks has important applications for health, marketing, and public messaging. Whereas most prior approaches rely on a supervised learning approach, in which individual users are labeled with demographics for training, we instead create a distantly labeled dataset by collecting audience measurement data for 1,500 websites (e.g., 50 of visitors to gizmodo.com are estimated to have a bachelor's degree). We then fit a regression model to predict these demographics from information about the followers of each website on Twitter. Using patterns derived both from textual content and the social network of each user, our final model produces an average held-out correlation of .77 across seven different variables (age, gender, education, ethnicity, income, parental status, and political preference). We then apply this model to classify individual Twitter users by ethnicity, gender, and political preference, finding performance that is surprisingly competitive with a fully supervised approach. Social media platforms have become a major gateway to receive and analyze public opinions. Understanding users can provide invaluable context information of their social media posts and significantly improve traditional opinion analysis models. Demographic attributes, such as ethnicity, gender, age, among others, have been extensively applied to characterize social media users. While studies have shown that user groups formed by demographic attributes can have coherent opinions towards political issues, these attributes are often not explicitly coded by users through their profiles. Previous work has demonstrated the effectiveness of different user signals such as users’ posts and names in determining demographic attributes. Yet, these efforts mostly evaluate linguistic signals from users’ posts and train models from artificially balanced datasets. In this paper, we propose a comprehensive list of user signals: self-descriptions and posts aggregated from users’ friends and followers, users’ profile images, and users’ names. We provide a comparative study of these signals side-by-side in the tasks on inferring three major demographic attributes, namely ethnicity, gender, and age. We utilize a realistic unbalanced datasets that share similar demographic makeups in Twitter for training models and evaluation experiments. Our experiments indicate that self-descriptions provide the strongest signal for ethnicity and age inference and clearly improve the overall performance when combined with tweets. Profile images for gender inference have the highest precision score with overall score close to the best result in our setting. This suggests that signals in self-descriptions and profile images have potentials to facilitate demographic attribute inferences in Twitter, and are promising for future investigation. Users of social media sites like Facebook and Twitter rely on crowdsourced content recommendation systems (e.g., Trending Topics) to retrieve important and useful information. Contents selected for recommendation indirectly give the initial users who promoted (by liking or posting) the content an opportunity to propagate their messages to a wider audience. Hence, it is important to understand the demographics of people who make a content worthy of recommendation, and explore whether they are representative of the media site's overall population. In this work, using extensive data collected from Twitter, we make the first attempt to quantify and explore the demographic biases in the crowdsourced recommendations. Our analysis, focusing on the selection of trending topics, finds that a large fraction of trends are promoted by crowds whose demographics are significantly different from the overall Twitter population. More worryingly, we find that certain demographic groups are systematically under-represented among the promoters of the trending topics. To make the demographic biases in Twitter trends more transparent, we developed and deployed a Web-based service 'Who-Makes-Trends' at twitter-app.mpi-sws.org who-makes-trends. Demographics are widely used in marketing to characterize different types of customers. However, in practice, demographic information such as age, gender, and location is usually unavailable due to privacy and other reasons. In this paper, we aim to harness the power of big data to automatically infer users' demographics based on their daily mobile communication patterns. Our study is based on a real-world large mobile network of more than 7,000,000 users and over 1,000,000,000 communication records (CALL and SMS). We discover several interesting social strategies that mobile users frequently use to maintain their social connections. First, young people are very active in broadening their social circles, while seniors tend to keep close but more stable connections. Second, female users put more attention on cross-generation interactions than male users, though interactions between male and female users are frequent. Third, a persistent same-gender triadic pattern over one's lifetime is discovered for the first time, while more complex opposite-gender triadic patterns are only exhibited among young people. We further study to what extent users' demographics can be inferred from their mobile communications. As a special case, we formalize a problem of double dependent-variable prediction-inferring user gender and age simultaneously. We propose the WhoAmI method, a Double Dependent-Variable Factor Graph Model, to address this problem by considering not only the effects of features on gender age, but also the interrelation between gender and age. Our experiments show that the proposed WhoAmI method significantly improves the prediction accuracy by up to 10 compared with several alternative methods.