To cope with the accelerating pace of technological changes, talents are urged to add and refresh their skills for staying in active and gainful employment. This raises a natural question: what are the right skills to learn? Indeed, it is a nontrivial task to measure the popularity of job skills due to the diversified criteria of jobs and the complicated connections within job skills. To that end, in this paper, we propose a data driven approach for modeling the popularity of job skills based on the analysis of large-scale recruitment data. Specifically, we first build a job skill network by exploring a large corpus of job postings. Then, we develop a novel Skill Popularity based Topic Model (SPTM) for modeling the generation of the skill network. In particular, SPTM can integrate different criteria of jobs (e.g., salary levels, company size) as well as the latent connections within skills, thus we can effectively rank the job skills based on their multi-faceted popularity. Extensive experiments on real-world recruitment data validate the effectiveness of SPTM for measuring the popularity of job skills, and also reveal some interesting rules, such as the popular job skills which lead to high-paid employment.
Recently, researchers are devoted to combining data mining techniques with recruitment market analysis, including offer categorization @cite_6 , talent career path analysis @cite_17 , market trend analysis @cite_12 @cite_13 , and talent circles @cite_14 . However, few of them studied the problem of measuring the popularity of job skill in recruitment market, not to mention the multi-faceted popularity ranking, which is the focus of this paper. .
@cite_14 @cite_6 @cite_13 @cite_12 @cite_17
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The study of career development has become more important during a time of rising competition. Even with the help of newly available big data in the field of human resources, it is challenging to prospect the career development of talents in an effective manner, since the nature and structure of talent careers can change quickly. To this end, in this paper, we propose a novel survival analysis approach to model the talent career paths, with a focus on two critical issues in talent management, namely turnover and career progression. Specifically, for modeling the talent turnover behaviors, we formulate the prediction of survival status at a sequence of time intervals as a multi-task learning problem by considering the prediction at each time interval as a task. Also, we impose the ranking constraints to model both censored and uncensored data, and capture the intrinsic properties exhibited in general lifetime modeling with non-recurrent and recurrent events. Similarly, for modeling the talent career progression, each task concerns the prediction of a relative occupational level at each time interval. The ranking constraints imposed on different occupational levels can help to reduce the prediction error. Finally, we evaluate our approach with several state-of-the-art baseline methods on real-world talent data. The experimental results clearly demonstrate the effectiveness of the proposed models for predicting the turnover and career progression of talents. With the high mobility of talent, it becomes critical for the recruitment team to find the right talent from the right source in an efficient manner. The prevalence of Online Professional Networks (OPNs), such as LinkedIn, enables the new paradigm for talent recruitment and job search. However, the dynamic and complex nature of such talent information imposes significant challenges to identify prospective talent sources from large-scale professional networks. Therefore, in this paper, we propose to create a job transition network where vertices stand for organizations and a directed edge represents the talent flow between two organizations for a time period. By analyzing this job transition network, it is able to extract talent circles in a way such that every circle includes the organizations with similar talent exchange patterns. Then, the characteristics of these talent circles can be used for talent recruitment and job search. To this end, we develop a talent circle detection model and design the corresponding learning method by maximizing the Normalized Discounted Cumulative Gain (NDCG) of inferred probability for the edge existence based on edge weights. Then, the identified circles will be labeled by the representative organizations as well as keywords in job descriptions. Moreover, based on these identified circles, we develop a talent exchange prediction method for talent recommendation. Finally, we have performed extensive experiments on real-world data. The results show that, our method can achieve much higher modularity when comparing to the benchmark approaches, as well as high precision and recall for talent exchange prediction. Recruitment market analysis provides valuable understanding of industry-specific economic growth and plays an important role for both employers and job seekers. With the rapid development of online recruitment services, massive recruitment data have been accumulated and enable a new paradigm for recruitment market analysis. However, traditional methods for recruitment market analysis largely rely on the knowledge of domain experts and classic statistical models, which are usually too general to model large-scale dynamic recruitment data, and have difficulties to capture the fine-grained market trends. To this end, in this paper, we propose a new research paradigm for recruitment market analysis by leveraging unsupervised learning techniques for automatically discovering recruitment market trends based on large-scale recruitment data. Specifically, we develop a novel sequential latent variable model, named MTLVM, which is designed for capturing the sequential dependencies of corporate recruitment states and is able to automatically learn the latent recruitment topics within a Bayesian generative framework. In particular, to capture the variability of recruitment topics over time, we design hierarchical dirichlet processes for MTLVM. These processes allow to dynamically generate the evolving recruitment topics. Finally, we implement a prototype system to empirically evaluate our approach based on real-world recruitment data in China. Indeed, by visualizing the results from MTLVM, we can successfully reveal many interesting findings, such as the popularity of LBS related jobs reached the peak in the 2nd half of 2014, and decreased in 2015. Despite the importance of data mining techniques to customer relationship management (CRM), there is a lack of a comprehensive literature review and a classification scheme for it. This is the first identifiable academic literature review of the application of data mining techniques to CRM. It provides an academic database of literature between the period of 2000-2006 covering 24 journals and proposes a classification scheme to classify the articles. Nine hundred articles were identified and reviewed for their direct relevance to applying data mining techniques to CRM. Eighty-seven articles were subsequently selected, reviewed and classified. Each of the 87 selected papers was categorized on four CRM dimensions (Customer Identification, Customer Attraction, Customer Retention and Customer Development) and seven data mining functions (Association, Classification, Clustering, Forecasting, Regression, Sequence Discovery and Visualization). Papers were further classified into nine sub-categories of CRM elements under different data mining techniques based on the major focus of each paper. The review and classification process was independently verified. Findings of this paper indicate that the research area of customer retention received most research attention. Of these, most are related to one-to-one marketing and loyalty programs respectively. On the other hand, classification and association models are the two commonly used models for data mining in CRM. Our analysis provides a roadmap to guide future research and facilitate knowledge accumulation and creation concerning the application of data mining techniques in CRM.