We report from the Do Not Disturb Challenge where 30 volunteers disabled notification alerts for 24 hours across all devices. The effect of the absence of notifications on the participants was isolated through an experimental study design: we compared self-reported feedback from the day without notifications against a baseline day. The evidence indicates that notifications have locked us in a dilemma: without notifications, participants felt less distracted and more productive. But, they also felt no longer able to be as responsive as expected, which made some participants anxious. And, they felt less connected with one's social group. In contrast to previous reports, about two third of the participants expressed the intention to change how they manage notifications. Two years later, half of the participants are still following through with their plans.
Kushlev @cite_4 conducted a study in which for one week, 221 participants were asked to maximize interruptions through their phone (enabling alerts, keeping phone in reach) and compared this to a baseline condition, where the same participants were asked to minimize interruptions (disabling alerts, keeping phone out of sight). The results show that with maximized interruptions, participants reported higher levels of inattention and hyperactivity -- symptoms associated with ADHD.
@cite_4
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As smartphones increasingly pervade our daily lives, people are ever more interrupted by alerts and notifications. Using both correlational and experimental methods, we explored whether such interruptions might be causing inattention and hyperactivity-symptoms associated with Attention Deficit Hyperactivity Disorder (ADHD) even in people not clinically diagnosed with ADHD. We recruited a sample of 221 participants from the general population. For one week, participants were assigned to maximize phone interruptions by keeping notification alerts on and their phones within their reach sight. During another week, participants were assigned to minimize phone interruptions by keeping alerts off and their phones away. Participants reported higher levels of inattention and hyperactivity when alerts were on than when alerts were off. Higher levels of inattention in turn predicted lower productivity and psychological well-being. These findings highlight some of the costs of ubiquitous connectivity and suggest how people can reduce these costs simply by adjusting existing phone settings. A common assumption in studies of interruptions is that one is focused in an activity and then distracted by other stimuli. We take the reverse perspective and examine whether one might first be in an attentional state that makes one susceptible to communications typically associated with distraction. We explore the confluence of multitasking and workplace communications from three temporal perspectives -- prior to an interaction, when tasks and communications are interleaved, and at the end of the day. Using logging techniques and experience sampling, we observed 32 employees in situ for five days. We found that certain attentional states lead people to be more susceptible to particular types of interaction. Rote work is followed by more Facebook or face-to-face interaction. Focused and aroused states are followed by more email. The more time in email and face-fo-face interaction, and the more total screen switches, the less productive people feel at the day's end. We present the notion of emotional homeostasis along with new directions for multitasking research. It is well documented that interacting with a mobile phone is associated with poorer performance on concurrently performed tasks because limited attentional resources must be shared between tasks. However, mobile phones generate auditory or tactile notifications to alert users of incoming calls and messages. Although these notifications are generally short in duration, they can prompt task-irrelevant thoughts, or mind wandering, which has been shown to damage task performance. We found that cellular phone notifications alone significantly disrupted performance on an attention-demanding task, even when participants did not directly interact with a mobile device during the task. The magnitude of observed distraction effects was comparable in magnitude to those seen when users actively used a mobile phone, either for voice calls or text messaging. (PsycINFO Database Record Keywords: Driver distraction; Language: en Smartphone users might be interrupted while interacting with an application, either by intended or unintended circumstances. In this paper, we report on a large-scale observational study that investigated mobile application interruptions in two scenarios: (1) intended back and forth switching between applications and (2) unintended interruptions caused by incoming phone calls. Our findings reveal that these interruptions rarely happen (at most 10 of the daily application usage), but when they do, they may introduce a significant overhead (can delay completion of a task by up to 4 times). We conclude with a discussion of the results, their limitations, and a series of implications for the design of mobile phones.