Nowadays, Cable TV operators provide their users multiple ways to watch TV content, such as Live TV and Video on Demand (VOD) services. In the last years, Catch-up TV has been introduced, allowing users to watch recent broadcast content whenever they want to. Understanding how the users interact with such services is important to develop solutions that may increase user satisfaction , user engagement and user consumption. In this paper, we characterize, for the first time, how users interact with a large European Cable TV operator that provides Live TV, Catch-up TV and VOD services. We analyzed many characteristics, such as the service usage, user engagement, program type, program genres and time periods. This characterization will help us to have a deeper understanding on how users interact with these different services, that may be used to enhance the recommendation systems of Cable TV providers.
Some authors performed dataset characterizations that helped in the design of their recommendation systems. @cite_8 presented a high-level dataset characterization and showed that on average more video content is consumed in the weekend. The average number of views for a video decreases exponentially as the time passes. The authors attribute this result to the users viewing behavior and the user interface of the Catch-up TV portal.
@cite_8
2171884881 2070153724 1963903779 2018206893
The distribution of videos over the Internet is drastically transforming how media is consumed and monetized. Content providers, such as media outlets and video subscription services, would like to ensure that their videos do not fail, startup quickly, and play without interruptions. In return for their investment in video stream quality, content providers expect less viewer abandonment, more viewer engagement, and a greater fraction of repeat viewers, resulting in greater revenues. The key question for a content provider or a CDN is whether and to what extent changes in video quality can cause changes in viewer behavior. Our work is the first to establish a causal relationship between video quality and viewer behavior, taking a step beyond purely correlational studies. To establish causality, we use Quasi-Experimental Designs, a novel technique adapted from the medical and social sciences. We study the impact of video stream quality on viewer behavior in a scientific data-driven manner by using extensive traces from Akamai's streaming network that include 23 million views from 6.7 million unique viewers. We show that viewers start to abandon a video if it takes more than 2 seconds to start up, with each incremental delay of 1 second resulting in a 5.8 increase in the abandonment rate. Further, we show that a moderate amount of interruptions can decrease the average play time of a viewer by a significant amount. A viewer who experiences a rebuffer delay equal to 1 of the video duration plays 5 less of the video in comparison to a similar viewer who experienced no rebuffering. Finally, we show that a viewer who experienced failure is 2.32 less likely to revisit the same site within a week than a similar viewer who did not experience a failure. Video traffic already represents a significant fraction of today's traffic and is projected to exceed 90 in the next five years. In parallel, user expectations for a high quality viewing experience (e.g., low startup delays, low buffering, and high bitrates) are continuously increasing. Unlike traditional workloads that either require low latency (e.g., short web transfers) or high average throughput (e.g., large file transfers), a high quality video viewing experience requires sustained performance over extended periods of time (e.g., tens of minutes). This imposes fundamentally different demands on content delivery infrastructures than those envisioned for traditional traffic patterns. Our large-scale measurements over 200 million video sessions show that today's delivery infrastructure fails to meet these requirements: more than 20 of sessions have a rebuffering ratio ≥ 10 and more than 14 of sessions have a video startup delay ≥ 10s. Using measurement-driven insights, we make a case for a video control plane that can use a global view of client and network conditions to dynamically optimize the video delivery in order to provide a high quality viewing experience despite an unreliable delivery infrastructure. Our analysis shows that such a control plane can potentially improve the rebuffering ratio by up to 2× in the average case and by more than one order of magnitude under stress. In this paper we present a complete measurement study that compares YouTube traffic generated by mobile devices (smart-phones,tablets) with traffic generated by common PCs (desktops, notebooks, netbooks). We investigate the users' behavior and correlate it with the system performance. Our measurements are performed using unique data sets which are collected from vantage points in nation-wide ISPs and University campuses from two countries in Europe and the U.S. Our results show that the user access patterns are similar across a wide range of user locations, access technologies and user devices. Users stick with default player configurations, e.g., not changing video resolution or rarely enabling full screen playback. Furthermore it is very common that users abort video playback, with 60 of videos watched for no more than 20 of their duration. We show that the YouTube system is highly optimized for PC access and leverages aggressive buffering policies to guarantee excellent video playback. This however causes 25 -39 of data to be unnecessarily transferred, since users abort the playback very early. This waste of data transferred is even higher when mobile devices are considered. The limited storage offered by those devices makes the video download more complicated and overall less efficient, so that clients typically download more data than the actual video size. Overall, this result calls for better system optimization for both, PC and mobile accesses. With thousands of learners watching the same online lecture videos, analyzing video watching patterns provides a unique opportunity to understand how students learn with videos. This paper reports a large-scale analysis of in-video dropout and peaks in viewership and student activity, using second-by-second user interaction data from 862 videos in four Massive Open Online Courses (MOOCs) on edX. We find higher dropout rates in longer videos, re-watching sessions (vs first-time), and tutorials (vs lectures). Peaks in re-watching sessions and play events indicate points of interest and confusion. Results show that tutorials (vs lectures) and re-watching sessions (vs first-time) lead to more frequent and sharper peaks. In attempting to reason why peaks occur by sampling 80 videos, we observe that 61 of the peaks accompany visual transitions in the video, e.g., a slide view to a classroom view. Based on this observation, we identify five student activity patterns that can explain peaks: starting from the beginning of a new material, returning to missed content, following a tutorial step, replaying a brief segment, and repeating a non-visual explanation. Our analysis has design implications for video authoring, editing, and interface design, providing a richer understanding of video learning on MOOCs.