To design trustworthy robots, we need to understand the impact factors of trust: people's attitudes, experience, and characteristics; the robot's physical design, reliability, and performance; a task's specification and the circumstances under which it is to be performed, e.g. at leisure or under time pressure. As robots are used for a wide variety of tasks and applications, robot designers ought to be provided with evidence and guidance, to inform their decisions to achieve safe, trustworthy and efficient human-robot interactions. In this work, the impact factors of trust in a collaborative manufacturing scenario are studied by conducting an experiment with a real robot and participants where a physical object was assembled and then disassembled. Objective and subjective measures were employed to evaluate the development of trust, under faulty and non-faulty robot conditions, and the effect of previous experience with robots, and personality traits. Our findings highlight differences when compared to other, more social, scenarios with robotic assistants (such as a home care assistant), in that the condition (faulty or not) does not have a significant impact on the human's perception of the robot in terms of human-likeliness, likeability, trustworthiness, and even competence. However, personality and previous experience do have an effect on how the robot is perceived by participants, even though that is relatively small.
Research in robotic co-workers has focused on the design aspects of such systems, including social and interaction aspects in terms of dialogues, gestures and social cues, or more engineering oriented such as scheduling shared collaborative building tasks and the design of protocols (e.g. turn taking), with the intention to obtain a collaboration between the user and the robot that is productive and efficient (e.g. @cite_21 @cite_5 @cite_22 ). Although trust metrics have been used to evaluate robotic systems in manufacturing tasks (e.g. in @cite_36 for collaborative masonry), research is needed to evaluate how trust is developed in these systems and their environments, compared to more social interactions such as in @cite_9 , or challenging remote interactions such as in @cite_10 @cite_0 @cite_15 @cite_2 .
@cite_22 @cite_36 @cite_9 @cite_21 @cite_0 @cite_2 @cite_5 @cite_15 @cite_10
2295887377 2217688965 2594336441 2555647367 2562485623 2738967685 2140542425 2114088572 2040052159
The goal of this work is to develop computational models of social intelligence that enable robots to work side by side with humans, solving problems and achieving task goals through dialogue and collaborative manipulation. A defining problem of collaborative behavior in an embodied setting is the manner in which multiple agents make use of shared resources. In a situated dialogue, these resources include physical bottlenecks such as objects or spatial regions, and cognitive bottlenecks such as the speaking floor. For a robot to function as an effective collaborative partner with a human, it must be able to seize and yield such resources appropriately according to social expectations. We describe a general framework that uses timed Petri nets for the modeling and execution of robot speech, gaze, gesture, and manipulation for collaboration. The system dynamically monitors resource requirements and availability to control real-time turn-taking decisions over resources that are shared with humans, reasoning about different resource types independently. We evaluate our approach with an experiment in which our robot Simon performs a collaborative assembly task with 26 different human partners, showing that the multimodal reciprocal approach results in superior task performance, fluency, and balance of control. ABSTRACT: With the advent of collaborative robots, there is a great potential to improve work performance by human-robot collaboration in engineering tasks. Construction is no exception. Many construction tasks are based on the movement of objects (e.g., material), which are viable candidates for human-robot collaboration. However, due to the physically imposing nature of robot operations and the unstructured environments typical in construction, it is crucial to provide a safe and reliable environment for human workers when performing collaborative work with robots. In this paper, we use Immersive Virtual Environments (IVEs) to evaluate a human response to robots (e.g. perceived safety, trust, and team identification) while performing collaborative construction tasks with robots. By adopting IVEs, various types of robots, interactions, and tasks can be easily tested and evaluated to determine the best HRC practice, without the need to build and evaluate a physical prototype. Several experimental scenarios simulating collaborative masonry tasks were implemented using the Unity3D Game Engine and an Oculus Rift 3D Head-Mounted Display (HMD). The results demonstrate that it is important to take into account work environment of human-robot collaboration in order to understand how humans perceive robots when working with them. Shared expectations and mutual understanding are critical facets of teamwork. Achieving these in human-robot collaborative contexts can be especially challenging, as humans and robots are unlikely to share a common language to convey intentions, plans, or justifications. Even in cases where human co-workers can inspect a robot's control code, and particularly when statistical methods are used to encode control policies, there is no guarantee that meaningful insights into a robot's behavior can be derived or that a human will be able to efficiently isolate the behaviors relevant to the interaction. We present a series of algorithms and an accompanying system that enables robots to autonomously synthesize policy descriptions and respond to both general and targeted queries by human collaborators. We demonstrate applicability to a variety of robot controller types including those that utilize conditional logic, tabular reinforcement learning, and deep reinforcement learning, synthesizing informative policy descriptions for collaborators and facilitating fault diagnosis by non-experts. Trained human co-workers can often easily predict each other's intentions based on prior experience. When collaborating with a robot coworker, however, intentions are hard or impossible to infer. This difficulty of mental introspection makes human-robot collaboration challenging and can lead to dangerous misunderstandings. In this paper, we present a novel, object-aware projection technique that allows robots to visualize task information and intentions on physical objects in the environment. The approach uses modern object tracking methods in order to display information at specific spatial locations taking into account the pose and shape of surrounding objects. As a result, a human co-worker can be informed in a timely manner about the safety of the workspace, the site of next robot manipulation tasks, and next subtasks to perform. A preliminary usability study compares the approach to collaboration approaches based on monitors and printed text. The study indicates that, on average, the user effectiveness and satisfaction is higher with the projection based approach. Our human-robot collaboration research aims to improve the fluency and efficiency of interactions between humans and robots when executing a set of tasks in a shared workspace. During human-robot collaboration, a robot and a user must often complete a disjoint set of tasks that use an overlapping set of objects, without using the same object simultaneously. A key challenge is deciding what task the robot should perform next in order to facilitate fluent and efficient collaboration. Most prior work does so by first predicting the human's intended goal, and then selecting actions given that goal. However, it is often difficult, and sometimes impossible, to infer the human's exact goal in real time, and this serial predict-then-act method is not adaptive to changes in human goals. In this paper, we present a system for inferring a probability distribution over human goals, and producing assistance actions given that distribution in real time. The aim is to minimize the disruption caused by the nature of human-robot shared workspace. We extend recent work utilizing Partially Observable Markov Decision Processes (POMDPs) for shared autonomy in order to provide assistance without knowing the exact goal. We evaluate our system in a study with 28 participants, and show that our POMDP model outperforms state of the art predict-then-act models by producing fewer human-robot collisions and less human idling time. Collaborative robots represent a clear added value to manufacturing, as they promise to increase productivity and improve working conditions of such environments. Although modern robotic systems have become safe and reliable enough to operate close to human workers on a day-to-day basis, the workload is still skewed in favor of a limited contribution from the robot's side, and a significant cognitive load is allotted to the human. We believe the transition from robots as recipients of human instruction to robots as capable collaborators hinges around the implementation of transparent systems, where mental models about the task are shared between peers, and the human partner is freed from the responsibility of taking care of both actors. In this work, we implement a transparent task planner able to be deployed in realistic, near-future applications. The proposed framework is capable of basic reasoning capabilities for what concerns role assignment and task allocation, and it interfaces with the human partner at the level of abstraction he is most comfortable with. The system is readily available to non-expert users, and programmable with high-level commands in an intuitive interface. Our results demonstrate an overall improvement in terms of completion time, as well as a reduced cognitive load for the human partner. We consider the problem of navigating a mobile robot through dense human crowds. We begin by exploring a fundamental impediment to classical motion planning algorithms called the âfreezing robot problemâ: once the environment surpasses a certain level of dynamic complexity, the planner decides that all forward paths are unsafe, and the robot freezes in place or performs unnecessary maneuvers to avoid collisions. We argue that this problem can be avoided if the robot anticipates human cooperation, and accordingly we develop interacting Gaussian processes, a prediction density that captures cooperative collision avoidance, and a âmultiple goalâ extension that models the goal-driven nature of human decision making. We validate this model with an empirical study of robot navigation in dense human crowds 488 runs, specifically testing how cooperation models effect navigation performance. The multiple goal interacting Gaussian processes algorithm performs comparably with human teleoperators in crowd densities nearing 0.8 humans m2, while a state-of-the-art non-cooperative planner exhibits unsafe behavior more than three times as often as the multiple goal extension, and twice as often as the basic interacting Gaussian process approach. Furthermore, a reactive planner based on the widely used dynamic window approach proves insufficient for crowd densities above 0.55 people m2. We also show that our non-cooperative planner or our reactive planner capture the salient characteristics of nearly any dynamic navigation algorithm. Based on these experimental results and theoretical observations, we conclude that a cooperation model is critical for safe and efficient robot navigation in dense human crowds. The use of autonomous, mobile professional service robots in diverse workplaces is expected to grow substantially over the next decade. These robots often will work side by side with people, collaborating with employees on tasks. Some roboticists have argued that, in these cases, people will collaborate more naturally and easily with humanoid robots as compared with machine-like robots. It is also speculated that people will rely on and share responsibility more readily with robots that are in a position of authority. This study sought to clarify the effects of robot appearance and relative status on human-robot collaboration by investigating the extent to which people relied on and ceded responsibility to a robot coworker. In this study, a 3 × 3 experiment was conducted with human likeness (human, human-like robot, and machine-like robot) and status (subordinate, peer, and supervisor) as dimensions. As far as we know, this study is one of the first experiments examining how people respond to robotic coworkers. As such, this study attempts to design a robust and transferable sorting and assembly task that capitalizes on the types of tasks robots are expected to do and is embedded in a realistic scenario in which the participant and confederate are interdependent. The results show that participants retained more responsibility for the successful completion of the task when working with a machine-like as compared with a humanoid robot, especially when the machine-like robot was subordinate. These findings suggest that humanoid robots may be appropriate for settings in which people have to delegate responsibility to these robots or when the task is too demanding for people to do, and when complacency is not a major concern. Machine-like robots, however, may be more appropriate when robots are expected to be unreliable, are less well-equipped for the task than people are, or in other situations in which personal responsibility should be emphasized. Here, we propose that bidirectionality in implicit motor coordination between humanoid robots and humans could enhance the social competence of human–robot interactions. We first detail some questions pertaining to human–robot interactions, introducing the Uncanny Valley hypothesis. After introducing a framework pertinent for the understanding of natural social interactions, motor resonance, we examine two behaviors derived from this framework: motor coordination, investigated in and informative about human–human interaction, and motor interference, which demonstrate the relevance of the motor resonance framework to describe human perception of humanoid robots. These two lines of investigation are then put together to “close the loop” by proposing to implement a key feature of motor coordination, bidirectionality, in robots’ behavior. Finally, we discuss the feasibility of implementing motor coordination between humanoid robots and humans, and the consequences of this implementation in enhancing the social competence of robots interacting with humans. Keywords: interpersonal interaction, motor resonance, motor coordination, motor interference, social robotics, anthropomorphism