We report from the Do Not Disturb Challenge where 30 volunteers disabled notification alerts for 24 hours across all devices. The effect of the absence of notifications on the participants was isolated through an experimental study design: we compared self-reported feedback from the day without notifications against a baseline day. The evidence indicates that notifications have locked us in a dilemma: without notifications, participants felt less distracted and more productive. But, they also felt no longer able to be as responsive as expected, which made some participants anxious. And, they felt less connected with one's social group. In contrast to previous reports, about two third of the participants expressed the intention to change how they manage notifications. Two years later, half of the participants are still following through with their plans.
Distraction & Productivity Impairment Since people receive plenty of notifications, by sheer probability, notifications are bound to appear from time to time while the receiver is busy with other tasks. Since people usually attend to notifications within minutes, notifications may sometimes interrupt those other tasks. Such interruptions can have negative effects: previous work in the context of information workers has found that notifications negatively affect work efficiency when delivered in the middle of a work task @cite_39 @cite_20 @cite_40 @cite_27 @cite_21 @cite_1 @cite_0 , and the effect is more pronounced when the task is cognitively demanding @cite_7 @cite_5 . As found by Stothart @cite_0 , this is even true when the notification is not attended, as tested in a controlled exam setting. Hence, previous work consistently highlights the disruptive effects of notifications in work settings. Mobile phone users also expressed to frequently feel interrupted by notifications, even outside of work settings @cite_19 . We hypothesize that the absence of notifications will have positive effects on productivity.
@cite_7 @cite_21 @cite_1 @cite_39 @cite_0 @cite_19 @cite_27 @cite_40 @cite_5 @cite_20
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Notifications are the mechanism that mobile applications utilize to let users know that a new message, email, call or similar has been received. Notifications may make a sound, a vibration or modify the app icon in some way. They may make us stop what we are doing, thus interrupting us and having a negative effect on our work. Before defining a cause-effect relation between notifications and their impact on the users' current tasks, first we have to study how users manage notifications. This paper describes the results of a survey on how users react when they receive a notification. The results of this descriptive research show how people are moving from sound to visual notifications, which reflects the ability of people to adapt to new technologies. Notifications on mobile phones alert users about new messages, emails, social network updates, and other events. However, little is understood about the nature and effect of such notifications on the daily lives of mobile users. We report from a one-week, in-situ study involving 15 mobile phones users, where we collected real-world notifications through a smartphone logging application alongside subjective perceptions of those notifications through an online diary. We found that our participants had to deal with 63.5 notifications on average per day, mostly from messengers and email. Whether the phone is in silent mode or not, notifications were typically viewed within minutes. Social pressure in personal communication was amongst the main reasons given. While an increasing number of notifications was associated with an increase in negative emotions, receiving more messages and social network updates also made our participants feel more connected with others. Our findings imply that avoiding interruptions from notifications may be viable for professional communication, while in personal communication, approaches should focus on managing expectations. We describe a study on the influence of instant messaging (IM) on ongoing computing tasks. The study both replicates and extends earlier work on the cost of sending notifications at different times and the sensitivity of different tasks to interruption. We investigate alternative hypotheses about the nature of disruption for a list evaluation task, an activity identified as being particularly costly to interrupt. Our findings once again show the generally disruptive effects of IM, especially during fast, stimulus-driven search tasks. In addition, we show that interruptions coming early during a search task are more likely to result in the user forgetting the primary task goal than interruptions that arrive later on. These findings have implications for the design of user interfaces and notification policies that minimize the disruptiveness of notifications. Desktop notifications are designed to provide awareness of information while a user is attending to a primary task. Unfortunately the awareness can come with the price of disruption to the focal task. We review results of a field study on the use and perceived value of email notifications in the workplace. We recorded users' interactions with software applications for two weeks and studied how notifications or their forced absence influenced users' quest for awareness of new email arrival, as well as the impact of notifications on their overall task focus. Results showed that users view notifications as a mechanism to provide passive awareness rather than a trigger to switch tasks. Turing off notifications cause some users to self interrupt more to explicitly monitor email arrival, while others appear to be able to better focus on their tasks. Users acknowledge notifications as disruptive, yet opt for them because of their perceived value in providing awareness. Smartphones are capable of alerting their users to different kinds of digital interruption using different modalities and with varying modulation. Smart notification is the capability of a smartphone for selecting the user's preferred kind of alert in particular situations using the full vocabulary of notification modalities and modulations. It therefore goes well beyond attempts to predict if or when to silence a ringing phone call. We demonstrate smart notification for messages received from a document retrieval system while the user is attending a meeting. The notification manager learns about their notification preferences from users' judgements about videos of meetings. It takes account of the relevance of the interruption to the meeting, whether the user is busy and the sensed location of the smartphone. Through repeated training, the notification manager learns to reliably predict the preferred notification modes for users and this learning continues to improve with use. Smartphones are considered to be "always on, always connected" but mobile users are not always attentive and responsive to incoming communication. We present a mixed methods study investigating how mobile users use ringer modes for managing interruption by and awareness of incoming communication, and how these practices and locales affect their attentiveness and responsiveness. We show that mobile users have diverse ringer mode usage, but they switch ringer modes mainly for three purposes: avoiding interruption, preventing the phone from disrupting the environment, and noticing important notifications. In addition, without signals of notifications, users are less likely to immediately attend to notifications, but they are not less responsive to those they have attended. Finally, ringer mode switches, attentiveness, and responsiveness are all correlated with certain locales. We discuss implications from these findings, and suggest how future CMC tools and notification services take different purposes for using ringer modes and locales into consideration. A notification represents the proactive delivery of information to a user and reduces the need to visually scan or repeatedly check an external information source. At the same time, notifications often interrupt user tasks at inopportune moments, decreasing productivity and increasing frustration. Controlled studies have shown that linking notification delivery to the perceptual structure of a user's tasks can reduce these interruption costs. However, in these studies, the scheduling was always performed manually, and it was not clear whether it would be possible for a system to mimic similar techniques. This article contributes the design and implementation of a novel system called Oasis that aligns notification scheduling with the perceptual structure of user tasks. We describe the architecture of the system, how it detects task structure on the fly without explicit knowledge of the task itself, and how it layers flexible notification scheduling policies on top of this detection mechanism. The system also includes an offline tool for creating customized statistical models for detecting task structure. The value of our system is that it intelligently schedules notifications, enabling the reductions in interruption costs shown within prior controlled studies to now be realized by users in everyday desktop computing tasks. It also provides a test bed for experimenting with how notification management policies and other system functionalities can be linked to task structure. Notifications are a core feature of mobile phones. They inform users about a variety of events. Users may take immediate action or ignore them depending on the importance of a notification as well as their current context. The nature of notifications is manifold, applications use them both sparsely and frequently. In this paper we present the first large-scale analysis of mobile notifications with a focus on users' subjective perceptions. We derive a holistic picture of notifications on mobile phones by collecting close to 200 million notifications from more than 40,000 users. Using a data-driven approach, we break down what users like and dislike about notifications. Our results reveal differences in importance of notifications and how users value notifications from messaging apps as well as notifications that include information about people and events. Based on these results we derive a number of findings about the nature of notifications and guidelines to effectively use them. It is well documented that interacting with a mobile phone is associated with poorer performance on concurrently performed tasks because limited attentional resources must be shared between tasks. However, mobile phones generate auditory or tactile notifications to alert users of incoming calls and messages. Although these notifications are generally short in duration, they can prompt task-irrelevant thoughts, or mind wandering, which has been shown to damage task performance. We found that cellular phone notifications alone significantly disrupted performance on an attention-demanding task, even when participants did not directly interact with a mobile device during the task. The magnitude of observed distraction effects was comparable in magnitude to those seen when users actively used a mobile phone, either for voice calls or text messaging. (PsycINFO Database Record Keywords: Driver distraction; Language: en We present a novel system for notification management and report results from two studies testing its performance and impact. The system uses statistical models to realize defer-to-breakpoint policies for managing notifications. The first study tested how well the models detect three types of breakpoints within novel task sequences. Results show that the models detect breakpoints reasonably well, but struggle to differentiate their type. Our second study explored effects of managing notifications with our system on users and their tasks. Results showed that scheduling notifications at breakpoints reduces frustration and reaction time relative to delivering them immediately. We also found that the relevance of notification content determines the type of breakpoint at which it should be delivered. The core concept of scheduling notifications at breakpoints fits well with how users prefer notifications to be managed. This indicates that users would likely adopt the use of notification management systems in practice. As smartphones increasingly pervade our daily lives, people are ever more interrupted by alerts and notifications. Using both correlational and experimental methods, we explored whether such interruptions might be causing inattention and hyperactivity-symptoms associated with Attention Deficit Hyperactivity Disorder (ADHD) even in people not clinically diagnosed with ADHD. We recruited a sample of 221 participants from the general population. For one week, participants were assigned to maximize phone interruptions by keeping notification alerts on and their phones within their reach sight. During another week, participants were assigned to minimize phone interruptions by keeping alerts off and their phones away. Participants reported higher levels of inattention and hyperactivity when alerts were on than when alerts were off. Higher levels of inattention in turn predicted lower productivity and psychological well-being. These findings highlight some of the costs of ubiquitous connectivity and suggest how people can reduce these costs simply by adjusting existing phone settings. Human multitasking is often the result of self-initiated interruptions in the performance of an ongoing task. These self-interruptions occur in the absence of external triggers such as electronic alerts or email notifications. Compared to externally induced interruptions, self-interruptions have not received enough research attention. To address this gap, this paper develops a typology of self-interruptions based on the integration of Flow Theory and Self-regulation Theory. In this new typology, the two major categories stem from positive and negative feelings of task progress and prospects of goal attainment. The proposed classification is validated in an experimental multitasking environment with pre-defined tasks. Empirical findings indicate that negative feelings trigger more self-interruptions than positive feelings. In general, more self-interruptions result in lower accuracy in all tasks. The results suggest that negative internal triggers of self-interruptions unleash a downward spiral that may degrade performance. Abstract Documents in computer-readable form can be used to provide information about other documents, i.e. those they cite. To do this efficiently requires procedures for computer recognition of citing statements. This is not easy, especially for multi-sentence citing statements. Computer recognition procedures have been developed which are accurate to the following extent: 73 of the words in statements selected by computer procedures as being citing statements are words which are correctly attributable to the corresponding documents. The retrieval effectiveness of computer-recognized citing statements was tested in the following way. First, for eight retrieval requests in inorganiic chemistry, average recall by search of Chemical Abstracts Service indexing and Chemical Abstracts abstract text words was found to be 50 . Words from citing statements referring to the papers to be retrieved were then added to the index terms and abstract words as additional access points, and searching was repeated. Average recall increased to 70 . Only words from citing statements published within a year of the cited papers were used. The retrieval effect of citing statement words alone (published within a year) without index or abstract terms was the following: average recall was 40 . When just the words of the titles of the cited papers were added to those citing statement words, average recall increased to 50 . In a document network such as a citation network of scientific documents, web-logs, etc., the content produced by authors exhibits their interest in certain topics. In addition some authors influence other authors' interests. In this work, we propose to model the influence of cited authors along with the interests of citing authors. Moreover, we hypothesize that apart from the citations present in documents, the context surrounding the citation mention provides extra topical information about the cited authors. However, associating terms in the context to the cited authors remains an open problem. We propose novel document generation schemes that incorporate the context while simultaneously modeling the interests of citing authors and influence of the cited authors. Our experiments show significant improvements over baseline models for various evaluation criteria such as link prediction between document and cited author, and quantitatively explaining unseen text. A citing sentence is one that appears in a scientific article and cites previous work. Citing sentences have been studied and used in many applications. For example, they have been used in scientific paper summarization, automatic survey generation, paraphrase identification, and citation function classification. Citing sentences that cite multiple papers are common in scientific writing. This observation should be taken into consideration when using citing sentences in applications. For instance, when a citing sentence is used in a summary of a scientific paper, only the fragments of the sentence that are relevant to the summarized paper should be included in the summary. In this paper, we present and compare three different approaches for identifying the fragments of a citing sentence that are related to a given target reference. Our methods are: word classification, sequence labeling, and segment classification. Our experiments show that segment classification achieves the best results. Doxing is online abuse where a malicious party harms another by releasing identifying or sensitive information. Motivations for doxing include personal, competitive, and political reasons, and web users of all ages, genders and internet experience have been targeted. Existing research on doxing is primarily qualitative. This work improves our understanding of doxing by being the first to take a quantitative approach. We do so by designing and deploying a tool which can detect dox files and measure the frequency, content, targets, and effects of doxing on popular dox-posting sites. This work analyzes over 1.7 million text files posted to paste-bin.com, 4chan.org and 8ch.net, sites frequently used to share doxes online, over a combined period of approximately thirteen weeks. Notable findings in this work include that approximately 0.3 of shared files are doxes, that online social networking accounts mentioned in these dox files are more likely to close than typical accounts, that justice and revenge are the most often cited motivations for doxing, and that dox files target males more frequently than females. We also find that recent anti-abuse efforts by social networks have reduced how frequently these doxing victims closed or restricted their accounts after being attacked. We also propose mitigation steps, such a service that can inform people when their accounts have been shared in a dox file, or law enforcement notification tools to inform authorities when individuals are at heightened risk of abuse. Smartphones have become an indispensable part of everyday life. By this time, push notifications are at the core of many apps, proactively pushing new content to users. These notifications may raise awareness, but also have the downside of being disruptive. In this paper we present a laboratory study investigating users' attitudes towards notifications and how they deal with notification settings on their smartphones. Permission requests for sending push notifications on iOS don't inform the user about the nature of notifications of this app, leaving the user to make a rather uninformed choice on whether to accept or deny. We show that requests including explanations are significantly more likely to be accepted. Our results further indicate that apart from being disruptive, notifications may create stress due to information overload. Notification settings, once assigned a preset, are rarely changed, although not necessarily matching the favored one. The components of a loosely coupled system are typically designed to operate by generating and responding to asynchronous events. An event notification service is an application-independent infrastructure that supports the construction of event-based systems, whereby generators of events publish event notifications to the infrastructure and consumers of events subscribe with the infrastructure to receive relevant notifications. The two primary services that should be provided to components by the infrastructure are notification selection (i.e., determining which notifications match which subscriptions) and notification delivery (i.e., routing matching notifications from publishers to subscribers). Numerous event notification services have been developed for local-area networks, generally based on a centralized server to select and deliver event notifications. Therefore, they suffer from an inherent inability to scale to wide-area networks, such as the Internet, where the number and physical distribution of the service’s clients can quickly overwhelm a centralized solution. The critical challenge in the setting of a wide-area network is to maximize the expressiveness in the selection mechanism without sacrificing scalability in the delivery mechanism. This paper presents SIENA, an event notification service that we have designed and implemented to exhibit both expressiveness and scalability. We describe the service’s interface to applications, the algorithms used by networks of servers to select and deliver event notifications, and the strategies used Previous research indicates that during the past 20 years, the highest-quality work has been published in an increasingly diverse and larger group of journals. In this article, we examine whether this diversification has also affected the handful of elite journals that are traditionally considered to be the best. We examine citation patterns during the past 40 years of seven long-standing traditionally elite journals and six journals that have been increasing in importance during the past 20 years. To be among the top 5 or 1 cited papers, papers now need about twice as many citations as they did 40 years ago. Since the late 1980s and early 1990s, elite journals have been publishing a decreasing proportion of these top-cited papers. This also applies to the two journals that are typically considered as the top venues and often used as bibliometric indicators of "excellence": Science and Nature. On the other hand, several new and established journals are publishing an increasing proportion of the most-cited papers. These changes bring new challenges and opportunities for all parties. Journals can enact policies to increase or maintain their relative position in the journal hierarchy. Researchers now have the option to publish in more diverse venues knowing that their work can still reach the same audiences. Finally, evaluators and administrators need to know that although there will always be a certain prestige associated with publishing in "elite" journals, journal hierarchies are in constant flux. Scholars are increasingly citing electronic “web references” which are not preserved in libraries or full text archives. WebCite is a new standard for citing web references. To “webcite” a document involves archiving the cited Web page through www.webcitation.org and citing the WebCite permalink instead of (or in addition to) the unstable live Web page. This journal has amended its “instructions for authors” accordingly, asking authors to archive cited Web pages before submitting a manuscript. Almost 200 other journals are already using the system. We discuss the rationale for WebCite, its technology, and how scholars, editors, and publishers can benefit from the service. Citing scholars initiate an archiving process of all cited Web references, ideally before they submit a manuscript. Authors of online documents and websites which are expected to be cited by others can ensure that their work is permanently available by creating an archived copy using WebCite and providing the citation information including the WebCite link on their Web document(s). Editors should ask their authors to cache all cited Web addresses (Uniform Resource Locators, or URLs) “prospectively” before submitting their manuscripts to their journal. Editors and publishers should also instruct their copyeditors to cache cited Web material if the author has not done so already. Finally, WebCite can process publisher submitted “citing articles” (submitted for example as eXtensible Markup Language [XML] documents) to automatically archive all cited Web pages shortly before or on publication. Finally, WebCite can act as a focussed crawler, caching retrospectively references of already published articles. Copyright issues are addressed by honouring respective Internet standards (robot exclusion files, no-cache and no-archive tags). Long-term preservation is ensured by agreements with libraries and digital preservation organizations. The resulting WebCite Index may also have applications for research assessment exercises, being able to measure the impact of Web services and published Web documents through access and Web citation metrics. @PARASPLIT [J Med Internet Res 2005;7(5):e60]