Nowadays, Cable TV operators provide their users multiple ways to watch TV content, such as Live TV and Video on Demand (VOD) services. In the last years, Catch-up TV has been introduced, allowing users to watch recent broadcast content whenever they want to. Understanding how the users interact with such services is important to develop solutions that may increase user satisfaction , user engagement and user consumption. In this paper, we characterize, for the first time, how users interact with a large European Cable TV operator that provides Live TV, Catch-up TV and VOD services. We analyzed many characteristics, such as the service usage, user engagement, program type, program genres and time periods. This characterization will help us to have a deeper understanding on how users interact with these different services, that may be used to enhance the recommendation systems of Cable TV providers.
Some authors performed dataset characterizations that helped in the design of their recommendation systems. @cite_8 presented a high-level dataset characterization and showed that on average more video content is consumed in the weekend. The average number of views for a video decreases exponentially as the time passes. The authors attribute this result to the users viewing behavior and the user interface of the Catch-up TV portal.
@cite_8
2069323392
Web-based catch-up TV has revolutionised watching habits as it provides users the opportunity to watch programs at their preferred time and place, using a variety of devices. With the increasing offer of TV content, there is an emergent need for personalised recommendation solutions, which help users to select programs of interest. In this work, we study the watching patterns of users of an Australian nation-wide catch-up TV service provider and develop a suite of approaches for a catch-up recommendation scenario. We evaluate these approaches using a new large-scale dataset gathered by the Web-based catch-up portal deployed by the provider. The evaluation allows us to compare the performance of several recommenders that address the discovery of both TV programs already watched by users and new programs that users may find relevant.