We present a neural framework for opinion summarization from online product reviews which is knowledge-lean and only requires light supervision (e.g., in the form of product domain labels and user-provided ratings). Our method combines two weakly supervised components to identify salient opinions and form extractive summaries from multiple reviews: an aspect extractor trained under a multi-task objective, and a sentiment predictor based on multiple instance learning. We introduce an opinion summarization dataset that includes a training set of product reviews from six diverse domains and human-annotated development and test sets with gold standard aspect annotations, salience labels, and opinion summaries. Automatic evaluation shows significant improvements over baselines, and a large-scale study indicates that our opinion summaries are preferred by human judges according to multiple criteria.
Fully-supervised approaches based on neural networks have achieved impressive results on fine-grained sentiment classification @cite_11 @cite_27 . More recently, (MIL) models have been proposed that use freely available review ratings to train segment-level predictors. and train sentence-level predictors under a MIL objective, while our previous work introduced , a hierarchical model that is trained end-to-end on document labels and produces polarity-based opinion summaries of single reviews. Here, we use to predict the sentiment polarity of individual opinions.
@cite_27 @cite_11
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This paper presents and evaluates different computational models for review rating prediction. The models rely solely on star ratings from an annotated corpus of customer reviews of mobile apps that were collected from the Google Play Store in a related work. Fine-granular opinions and the classification of their sentiment orientation were already available. The models build upon them to make predictions based on their polarity. Predicting star ratings is of importance to the sentiment analysis community because it can better be understood how customers subjectively rate products. Rating them consistently with corresponding written reviews, however, remains a difficult task for automated predictors. This paper sheds new light in that direction. To help users quickly understand the major opinions from massive online reviews, it is important to automatically reveal the latent structure of the aspects, sentiment polarities, and the association between them. However, there is little work available to do this effectively. In this paper, we propose a hierarchical aspect sentiment model (HASM) to discover a hierarchical structure of aspect-based sentiments from unlabeled online reviews. In HASM, the whole structure is a tree. Each node itself is a two-level tree, whose root represents an aspect and the children represent the sentiment polarities associated with it. Each aspect or sentiment polarity is modeled as a distribution of words. To automatically extract both the structure and parameters of the tree, we use a Bayesian nonparametric model, recursive Chinese Restaurant Process (rCRP), as the prior and jointly infer the aspect-sentiment tree from the review texts. Experiments on two real datasets show that our model is comparable to two other hierarchical topic models in terms of quantitative measures of topic trees. It is also shown that our model achieves better sentence-level classification accuracy than previously proposed aspect-sentiment joint models.