While social media empowers freedom of expression and individual voices, it also enables anti-social behavior, online harassment, cyberbullying, and hate speech. In this paper, we deepen our understanding of online hate speech by focusing on a largely neglected but crucial aspect of hate speech -- its target: either "directed" towards a specific person or entity, or "generalized" towards a group of people sharing a common protected characteristic. We perform the first linguistic and psycholinguistic analysis of these two forms of hate speech and reveal the presence of interesting markers that distinguish these types of hate speech. Our analysis reveals that Directed hate speech, in addition to being more personal and directed, is more informal, angrier, and often explicitly attacks the target (via name calling) with fewer analytic words and more words suggesting authority and influence. Generalized hate speech, on the other hand, is dominated by religious hate, is characterized by the use of lethal words such as murder, exterminate, and kill; and quantity words such as million and many. Altogether, our work provides a data-driven analysis of the nuances of online-hate speech that enables not only a deepened understanding of hate speech and its social implications but also its detection.
Hate speech detection has been supplemented by a variety of features including lexical properties such as n-gram features @cite_20 , character n-gram features @cite_6 , average word embeddings, and paragraph embeddings @cite_20 @cite_25 . Other work has leveraged sentiment markers, specifically negative polarity and sentiment strength in preprocessing @cite_40 @cite_1 @cite_18 and as features for hate speech classification @cite_42 @cite_23 . In contrast, our work reveals novel linguistic, psychological, and affective features inferred using an open vocabulary approach to characterize Directed and Generalized hate speech.
@cite_18 @cite_42 @cite_1 @cite_6 @cite_40 @cite_23 @cite_25 @cite_20
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We explore the idea of creating a classifier that can be used to detect presence of hate speech in web discourses such as web forums and blogs. In this work, hate speech problem is abstracted into three main thematic areas of race, nationality and religion. The goal of our research is to create a model classifier that uses sentiment analysis techniques and in particular subjectivity detection to not only detect that a given sentence is subjective but also to identify and rate the polarity of sentiment expressions. We begin by whittling down the document size by removing objective sentences. Then, using subjectivity and semantic features related to hate speech, we create a lexicon that is employed to build a classifier for hate speech detection. Experiments with a hate corpus show significant practical application for a real-world web discourse. Cyberbullying (harassment on social networks) is widely recognized as a serious social problem, especially for adolescents. It is as much a threat to the viability of online social networks for youth today as spam once was to email in the early days of the Internet. Current work to tackle this problem has involved social and psychological studies on its prevalence as well as its negative effects on adolescents. While true solutions rest on teaching youth to have healthy personal relationships, few have considered innovative design of social network software as a tool for mitigating this problem. Mitigating cyberbullying involves two key components: robust techniques for effective detection and reflective user interfaces that encourage users to reflect upon their behavior and their choices. Spam filters have been successful by applying statistical approaches like Bayesian networks and hidden Markov models. They can, like Google’s GMail, aggregate human spam judgments because spam is sent nearly identically to many people. Bullying is more personalized, varied, and contextual. In this work, we present an approach for bullying detection based on state-of-the-art natural language processing and a common sense knowledge base, which permits recognition over a broad spectrum of topics in everyday life. We analyze a more narrow range of particular subject matter associated with bullying (e.g. appearance, intelligence, racial and ethnic slurs, social acceptance, and rejection), and construct BullySpace, a common sense knowledge base that encodes particular knowledge about bullying situations. We then perform joint reasoning with common sense knowledge about a wide range of everyday life topics. We analyze messages using our novel AnalogySpace common sense reasoning technique. We also take into account social network analysis and other factors. We evaluate the model on real-world instances that have been reported by users on Formspring, a social networking website that is popular with teenagers. On the intervention side, we explore a set of reflective user-interaction paradigms with the goal of promoting empathy among social network participants. We propose an “air traffic control”-like dashboard, which alerts moderators to large-scale outbreaks that appear to be escalating or spreading and helps them prioritize the current deluge of user complaints. For potential victims, we provide educational material that informs them about how to cope with the situation, and connects them with emotional support from others. A user evaluation shows that in-context, targeted, and dynamic help during cyberbullying situations fosters end-user reflection that promotes better coping strategies. The growing number of people using social media to communicate with others and document their personal opinion and action is creating a significant stream of data that provides the opportunity for social scientists to conduct online forms of research, providing an insight into online social formations. This paper investigates the possibility of forecasting spikes in social tension – defined by the UK police service as “any incident that would tend to show that the normal relationship between individuals or groups has seriously deteriorated” – through social media. A number of different computational methods were trialed to detect spikes in tension using a human coded sample of data collected from Twitter, relating to an accusation of racial abuse during a Premier League football match. Conversation analysis combined with syntactic and lexicon-based text mining rules; sentiment analysis; and machine learning methods was tested as a possible approach. Results indicate that a combination of conversation analysis methods and text mining outperforms a number of machine learning approaches and a sentiment analysis tool at classifying tension levels in individual tweets. We address the problem of hate speech detection in online user comments. Hate speech, defined as an "abusive speech targeting specific group characteristics, such as ethnicity, religion, or gender", is an important problem plaguing websites that allow users to leave feedback, having a negative impact on their online business and overall user experience. We propose to learn distributed low-dimensional representations of comments using recently proposed neural language models, that can then be fed as inputs to a classification algorithm. Our approach addresses issues of high-dimensionality and sparsity that impact the current state-of-the-art, resulting in highly efficient and effective hate speech detectors. Detection of abusive language in user generated online content has become an issue of increasing importance in recent years. Most current commercial methods make use of blacklists and regular expressions, however these measures fall short when contending with more subtle, less ham-fisted examples of hate speech. In this work, we develop a machine learning based method to detect hate speech on online user comments from two domains which outperforms a state-of-the-art deep learning approach. We also develop a corpus of user comments annotated for abusive language, the first of its kind. Finally, we use our detection tool to analyze abusive language over time and in different settings to further enhance our knowledge of this behavior.