This paper details LTG-Oslo team's participation in the sentiment track of the NEGES 2019 evaluation campaign. We participated in the task with a hierarchical multi-task network, which used shared lower-layers in a deep BiLSTM to predict negation, while the higher layers were dedicated to predicting document-level sentiment. The multi-task component shows promise as a way to incorporate information on negation into deep neural sentiment classifiers, despite the fact that the absolute results on the test set were relatively low for a binary classification task.
The first approaches to detecting negation scope for sentiment used heuristics, such as assuming all tokens between a negation cue and the next punctuation mark are in scope @cite_20 . However, this simplification does not work well on noisy text, such as tweets, or texts that use more complex syntax, such as those in the political domain.
@cite_20
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It is a common practice that merchants selling products on the Web ask their customers to review the products and associated services. As e-commerce is becoming more and more popular, the number of customer reviews that a product receives grows rapidly. For a popular product, the number of reviews can be in hundreds. This makes it difficult for a potential customer to read them in order to make a decision on whether to buy the product. In this project, we aim to summarize all the customer reviews of a product. This summarization task is different from traditional text summarization because we are only interested in the specific features of the product that customers have opinions on and also whether the opinions are positive or negative. We do not summarize the reviews by selecting or rewriting a subset of the original sentences from the reviews to capture their main points as in the classic text summarization. In this paper, we only focus on mining opinion product features that the reviewers have commented on. A number of techniques are presented to mine such features. Our experimental results show that these techniques are highly effective.