Individuals on social media may reveal themselves to be in various states of crisis (e.g. suicide, self-harm, abuse, or eating disorders). Detecting crisis from social media text automatically and accurately can have profound consequences. However, detecting a general state of crisis without explaining why has limited applications. An explanation in this context is a coherent, concise subset of the text that rationalizes the crisis detection. We explore several methods to detect and explain crisis using a combination of neural and non-neural techniques. We evaluate these techniques on a unique data set obtained from Koko, an anonymous emotional support network available through various messaging applications. We annotate a small subset of the samples labeled with crisis with corresponding explanations. Our best technique significantly outperforms the baseline for detection and explanation.
In the past few years, neural attention mechanisms over words @cite_0 have led to improvements in performance and interpretability in a range of tasks, such as translation (Bahdanau) and natural language inference . These models induce a soft alignment between two sequences with the primary aim of using it to remove an information bottleneck, but this alignment can be also be used quite effectively to visualize which inputs drive model behavior.
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Neural machine translation is a recently proposed approach to machine translation. Unlike the traditional statistical machine translation, the neural machine translation aims at building a single neural network that can be jointly tuned to maximize the translation performance. The models proposed recently for neural machine translation often belong to a family of encoder-decoders and consists of an encoder that encodes a source sentence into a fixed-length vector from which a decoder generates a translation. In this paper, we conjecture that the use of a fixed-length vector is a bottleneck in improving the performance of this basic encoder-decoder architecture, and propose to extend this by allowing a model to automatically (soft-)search for parts of a source sentence that are relevant to predicting a target word, without having to form these parts as a hard segment explicitly. With this new approach, we achieve a translation performance comparable to the existing state-of-the-art phrase-based system on the task of English-to-French translation. Furthermore, qualitative analysis reveals that the (soft-)alignments found by the model agree well with our intuition.