The popularity of social media platforms such as Twitter has led to the proliferation of automated bots, creating both opportunities and challenges in information dissemination, user engagements, and quality of services. Past works on profiling bots had been focused largely on malicious bots, with the assumption that these bots should be removed. In this work, however, we find many bots that are benign, and propose a new, broader categorization of bots based on their behaviors. This includes broadcast, consumption, and spam bots. To facilitate comprehensive analyses of bots and how they compare to human accounts, we develop a systematic profiling framework that includes a rich set of features and classifier bank. We conduct extensive experiments to evaluate the performances of different classifiers under varying time windows, identify the key features of bots, and infer about bots in a larger Twitter population. Our analysis encompasses more than 159K bot and human (non-bot) accounts in Twitter. The results provide interesting insights on the behavioral traits of both benign and malicious bots.
A number of studies have been conducted to identify and profile bots in social media. To detect spam bots, Wang @cite_17 utilized content- and graph-based features, derived from the tweet posts and follow network connectivity respectively. Chu @cite_4 investigated whether a Twitter account is a human, bot, or cyborg. Here a bot was defined as an aggresive or spammy automated account, while cyborg refers to a bot-assisted human or human-assisted bot. Different from our work, the bots defined in @cite_4 are more of malicious nature, and the study did not provide further categorization analysis of benign and malicious bots in Twitter.
@cite_4 @cite_17
2072715695 1517046895
Twitter is a new web application playing dual roles of online social networking and microblogging. Users communicate with each other by publishing text-based posts. The popularity and open structure of Twitter have attracted a large number of automated programs, known as bots, which appear to be a double-edged sword to Twitter. Legitimate bots generate a large amount of benign tweets delivering news and updating feeds, while malicious bots spread spam or malicious contents. More interestingly, in the middle between human and bot, there has emerged cyborg referred to either bot-assisted human or human-assisted bot. To assist human users in identifying who they are interacting with, this paper focuses on the classification of human, bot, and cyborg accounts on Twitter. We first conduct a set of large-scale measurements with a collection of over 500,000 accounts. We observe the difference among human, bot, and cyborg in terms of tweeting behavior, tweet content, and account properties. Based on the measurement results, we propose a classification system that includes the following four parts: 1) an entropy-based component, 2) a spam detection component, 3) an account properties component, and 4) a decision maker. It uses the combination of features extracted from an unknown user to determine the likelihood of being a human, bot, or cyborg. Our experimental evaluation demonstrates the efficacy of the proposed classification system. As online social networking sites become more and more popular, they have also attracted the attentions of the spammers. In this paper, Twitter, a popular micro-blogging service, is studied as an example of spam bots detection in online social networking sites. A machine learning approach is proposed to distinguish the spam bots from normal ones. To facilitate the spam bots detection, three graph-based features, such as the number of friends and the number of followers, are extracted to explore the unique follower and friend relationships among users on Twitter. Three content-based features are also extracted from user's most recent 20 tweets. A real data set is collected from Twitter's public available information using two different methods. Evaluation experiments show that the detection system is efficient and accurate to identify spam bots in Twitter.