Author(s): Kaczmarek, T; Kobsa, A; Sy, R; Tsudik, G | Abstract: User errors while performing security-critical tasks can lead to undesirable or even disastrous consequences. One major factor influencing mistakes and failures is complexity of such tasks, which has been studied extensively in prior research. Another important issue which hardly received any attention is the impact of both accidental and intended distractions on users performing security-critical tasks. In particular, it is unclear whether, and to what extent, unexpected sensory cues (e.g., auditory or visual) can influence user behavior and or trigger mistakes. Better understanding of the effects of intended distractions will help clarify their role in adversarial models. As part of the research effort described in this paper, we administered a range of naturally occurring -- yet unexpected -- sounds while study participants attempted to perform a security-critical task. We found that, although these auditory cues lowered participants' failure rates, they had no discernible effect on their task completion times. To this end, we overview some relevant literature that explains these somewhat counter-intuitive findings. Conducting a thorough and meaningful study on user errors requires a large number of participants, since errors are typically infrequent and should not be instigated more than once per subject. To reduce the effort of running numerous subjects, we developed a novel experimental setup that was fully automated and unattended. We discuss our experience with this setup and highlight the pros and cons of generalizing its usage.
The first usability study of pairing techniques was carried out by @cite_21 . That study determined that the most accurate way to compare a pair of SAS was the "compare and confirm" method, wherein the user would be presented an SAS by both of the machines they are trying to pair, and would be to asked to confirm whether or not the two SASs match.
@cite_21
2110495618
Setting up security associations between end-user devices is a challenging task when it needs to be done by ordinary users. The increasing popularity of powerful personal electronics with wireless communication abilities has made the problem more urgent than ever before. During the last few years, several solutions have appeared in the research literature. Several standardization bodies have also been working on improved setup procedures. All these protocols provide certain level of security, but several new questions arise, such as "how to implement this protocol so that it is easy to use?" and "is it still secure when used by a non-technical person?" In this paper, we attempt to answer these questions by carrying out a comparative usability evaluation of selected methods to derive some insights into the usability and security of these methods as well as strategies for implementing them.