We apply a general recurrent neural network (RNN) encoder framework to community question answering (cQA) tasks. Our approach does not rely on any linguistic processing, and can be applied to different languages or domains. Further improvements are observed when we extend the RNN encoders with a neural attention mechanism that encourages reasoning over entire sequences. To deal with practical issues such as data sparsity and imbalanced labels, we apply various techniques such as transfer learning and multitask learning. Our experiments on the SemEval-2016 cQA task show 10 improvement on a MAP score compared to an information retrieval-based approach, and achieve comparable performance to a strong handcrafted feature-based method.
Earlier work of community question answering relied heavily on feature engineering, linguistic tools, and external resource. @cite_14 and @cite_2 utilized rich non-textual features such as answer's profile. @cite_17 syntactically analyzed the question and extracted name entity features. @cite_15 demonstrated a textual entailment system can enhance cQA task by casting question answering to logical entailment.
@cite_15 @cite_14 @cite_17 @cite_2
2112644606 2102956348 2057415299
Work on the semantics of questions has argued that the relation between a question and its answer(s) can be cast in terms of logical entailment. In this paper, we demonstrate how computational systems designed to recognize textual entailment can be used to enhance the accuracy of current open-domain automatic question answering (Q A) systems. In our experiments, we show that when textual entailment information is used to either filter or rank answers returned by a Q A system, accuracy can be increased by as much as 20 overall. New types of document collections are being developed by various web services. The service providers keep track of non-textual features such as click counts. In this paper, we present a framework to use non-textual features to predict the quality of documents. We also show our quality measure can be successfully incorporated into the language modeling-based retrieval model. We test our approach on a collection of question and answer pairs gathered from a community based question answering service where people ask and answer questions. Experimental results using our quality measure show a significant improvement over our baseline. Question answering (QA) helps one go beyond traditional keywords-based querying and retrieve information in more precise form than given by a document or a list of documents. Several community-based QA (CQA) services have emerged allowing information seekers pose their information need as questions and receive answers from their fellow users. A question may receive multiple answers from multiple users and the asker or the community can choose the best answer. While the asker can thus indicate if he was satisfied with the information he received, there is no clear way of evaluating the quality of that information. We present a study to evaluate and predict the quality of an answer in a CQA setting. We chose Yahoo! Answers as such CQA service and selected a small set of questions, each with at least five answers. We asked Amazon Mechanical Turk workers to rate the quality of each answer for a given question based on 13 different criteria. Each answer was rated by five different workers. We then matched their assessments with the actual asker's rating of a given answer. We show that the quality criteria we used faithfully match with asker's perception of a quality answer. We furthered our investigation by extracting various features from questions, answers, and the users who posted them, and training a number of classifiers to select the best answer using those features. We demonstrate a high predictability of our trained models along with the relative merits of each of the features for such prediction. These models support our argument that in case of CQA, contextual information such as a user's profile, can be critical in evaluating and predicting content quality.