Abstract Community Question Answering (CQA) websites can be claimed as the most major venues for knowledge sharing, and the most effective way of exchanging knowledge at present. Considering that massive amount of users are participating online and generating huge amount data, management of knowledge here systematically can be challenging. Expert recommendation is one of the major challenges, as it highlights users in CQA with potential expertise, which may help match unresolved questions with existing high quality answers while at the same time may help external services like human resource systems as another reference to evaluate their candidates. In this paper, we in this work we propose to exploring experts in CQA websites. We take advantage of recent distributed word representation technology to help summarize text chunks, and in a semantic view exploiting the relationships between natural language phrases to extract latent knowledge domains. By domains, the users’ expertise is determined on their historical performance, and a rank can be compute to given recommendation accordingly. In particular, Stack Overflow is chosen as our dataset to test and evaluate our work, where inclusive experiment shows our competence.
@cite_28 propose to recommend by a graph-based model. They rely on the user browsing logs and claim language dependence can cause problems in graph based recommender models in Q &A systems and make user generated contents not reliable. Also, they identify users browse not only Q &A pages in a website. The Continuous-time Markov model is applied to generate a so called QA Latent Browsing Graph", which can help to alleviate data sparsity issue, and based which, Latent Browsing Rank" and Latent Browsing Rank Recommendation" are proposed as the importance score and recommendation module. They hence can make recommendations accordingly.
@cite_28
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In this paper, we develop a framework of Question Answering Pages (referred to as QA pages) recommendation. Our proposed framework consists of the two modules: the off-line module to determine the importance of QA pages and the on-line module for on-line QA page recommendation. In the off-line module, we claim that the importance of QA pages could be discovered from user click streams. If the QA pages are of higher importance, many users will click and spend their time on these QA pages. Moreover, the relevant relationships among QA pages are captured by the browsing behavior on these QA pages. As such, we exploit user click streams to model the browsing behavior among QA pages as QA browsing graph structures. The importance of QA pages is derived from our proposed QA browsing graph structures. However, we observe that the QA browsing graph is sparse and that most of the QA pages do not link to other QA pages. This is referred to as a sparsity problem. To overcome this problem, we utilize the latent browsing relations among QA pages to build a QA Latent Browsing Graph. In light of QA latent browsing graph, the importance score of QA pages (referred to as Latent Browsing Rank) and the relevance score of QA pages (referred to as Latent Browsing Recommendation Rank) are proposed. These scores demonstrate the use of a QA latent browsing graph not only to determine the importance of QA pages but also to recommend QA pages. We conducted extensive empirical experiments on Yahoo! Asia Knowledge Plus to evaluate our proposed framework.