Negators, modals, and degree adverbs can significantly affect the sentiment of the words they modify. Often, their impact is modeled with simple heuristics; although, recent work has shown that such heuristics do not capture the true sentiment of multi-word phrases. We created a dataset of phrases that include various negators, modals, and degree adverbs, as well as their combinations. Both the phrases and their constituent content words were annotated with real-valued scores of sentiment association. Using phrasal terms in the created dataset, we analyze the impact of individual modifiers and the average effect of the groups of modifiers on overall sentiment. We find that the effect of modifiers varies substantially among the members of the same group. Furthermore, each individual modifier can affect sentiment words in different ways. Therefore, solutions based on statistical learning seem more promising than fixed hand-crafted rules on the task of automatic sentiment prediction.
Sentiment Lexicons: There exist a number of manually created lexicons that provide lists of positive and negative words, for example, General Inquirer @cite_4 , Hu and Liu Lexicon @cite_33 , and NRC Emotion Lexicon @cite_42 . Only a few manually created lexicons provide real-valued scores of sentiment association @cite_8 @cite_15 @cite_25 . None of these lexicons, however, contain multi-word phrases. Manually created sentiment lexicons can be used to automatically generate larger sentiment lexicons using semi-supervised techniques @cite_12 @cite_38 @cite_40 @cite_26 @cite_39 . (See for a survey on manually created and automatically generated affect resources.)
@cite_38 @cite_26 @cite_4 @cite_33 @cite_8 @cite_42 @cite_39 @cite_40 @cite_15 @cite_25 @cite_12
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The evaluative character of a word is called its semantic orientation. Positive semantic orientation indicates praise (e.g., "honest", "intrepid") and negative semantic orientation indicates criticism (e.g., "disturbing", "superfluous"). Semantic orientation varies in both direction (positive or negative) and degree (mild to strong). An automated system for measuring semantic orientation would have application in text classification, text filtering, tracking opinions in online discussions, analysis of survey responses, and automated chat systems (chatbots). This article introduces a method for inferring the semantic orientation of a word from its statistical association with a set of positive and negative paradigm words. Two instances of this approach are evaluated, based on two different statistical measures of word association: pointwise mutual information (PMI) and latent semantic analysis (LSA). The method is experimentally tested with 3,596 words (including adjectives, adverbs, nouns, and verbs) that have been manually labeled positive (1,614 words) and negative (1,982 words). The method attains an accuracy of 82.8p on the full test set, but the accuracy rises above 95p when the algorithm is allowed to abstain from classifying mild words. Adjectives like good , great , and excellent are similar in meaning, but differ in intensity. Intensity order information is very useful for language learners as well as in several NLP tasks, but is missing in most lexical resources (dictionaries, WordNet, and thesauri). In this paper, we present a primarily unsupervised approach that uses semantics from Web-scale data (e.g., phrases like good but not excellent ) to rank words by assigning them positions on a continuous scale. We rely on Mixed Integer Linear Programming to jointly determine the ranks, such that individual decisions benefit from global information. When ranking English adjectives, our global algorithm achieves substantial improvements over previous work on both pairwise and rank correlation metrics (specifically, 70 pairwise accuracy as compared to only 56 by previous work). Moreover, our approach can incorporate external synonymy information (increasing its pairwise accuracy to 78 ) and extends easily to new languages. We also make our code and data freely available. ( http: demelo.org gdm intensity ) Merchants selling products on the Web often ask their customers to review the products that they have purchased and the associated services. As e-commerce is becoming more and more popular, the number of customer reviews that a product receives grows rapidly. For a popular product, the number of reviews can be in hundreds or even thousands. This makes it difficult for a potential customer to read them to make an informed decision on whether to purchase the product. It also makes it difficult for the manufacturer of the product to keep track and to manage customer opinions. For the manufacturer, there are additional difficulties because many merchant sites may sell the same product and the manufacturer normally produces many kinds of products. In this research, we aim to mine and to summarize all the customer reviews of a product. This summarization task is different from traditional text summarization because we only mine the features of the product on which the customers have expressed their opinions and whether the opinions are positive or negative. We do not summarize the reviews by selecting a subset or rewrite some of the original sentences from the reviews to capture the main points as in the classic text summarization. Our task is performed in three steps: (1) mining product features that have been commented on by customers; (2) identifying opinion sentences in each review and deciding whether each opinion sentence is positive or negative; (3) summarizing the results. This paper proposes several novel techniques to perform these tasks. Our experimental results using reviews of a number of products sold online demonstrate the effectiveness of the techniques. Even though considerable attention has been given to the polarity of words (positive and negative) and the creation of large polarity lexicons, research in emotion analysis has had to rely on limited and small emotion lexicons. In this paper, we show how the combined strength and wisdom of the crowds can be used to generate a large, high-quality, word–emotion and word–polarity association lexicon quickly and inexpensively. We enumerate the challenges in emotion annotation in a crowdsourcing scenario and propose solutions to address them. Most notably, in addition to questions about emotions associated with terms, we show how the inclusion of a word choice question can discourage malicious data entry, help to identify instances where the annotator may not be familiar with the target term (allowing us to reject such annotations), and help to obtain annotations at sense level (rather than at word level). We conducted experiments on how to formulate the emotion-annotation questions, and show that asking if a term is associated with an emotion leads to markedly higher interannotator agreement than that obtained by asking if a term evokes an emotion. Information about the affective meanings of words is used by researchers working on emotions and moods, word recognition and memory, and text-based sentiment analysis. Three components of emotions are traditionally distinguished: valence (the pleasantness of a stimulus), arousal (the intensity of emotion provoked by a stimulus), and dominance (the degree of control exerted by a stimulus). Thus far, nearly all research has been based on the ANEW norms collected by Bradley and Lang (1999) for 1,034 words. We extended that database to nearly 14,000 English lemmas, providing researchers with a much richer source of information, including gender, age, and educational differences in emotion norms. As an example of the new possibilities, we included stimuli from nearly all of the category norms (e.g., types of diseases, occupations, and taboo words) collected by Van Overschelde, Rawson, and Dunlosky (Journal of Memory and Language 50:289-335, 2004), making it possible to include affect in studies of semantic memory. Individual happiness is a fundamental societ al metric. Normally measured through self-report, happiness has often been indirectly characterized and overshadowed by more readily quantifiable economic indicators such as gross domestic product. Here, we examine expressions made on the online, global microblog and social networking service Twitter, uncovering and explaining temporal variations in happiness and information levels over timescales ranging from hours to years. Our data set comprises over 46 billion words contained in nearly 4.6 billion expressions posted over a 33 month span by over 63 million unique users. In measuring happiness, we construct a tunable, real-time, remote-sensing, and non-invasive, text-based hedonometer. In building our metric, made available with this paper, we conducted a survey to obtain happiness evaluations of over 10,000 individual words, representing a tenfold size improvement over similar existing word sets. Rather than being ad hoc, our word list is chosen solely by frequency of usage, and we show how a highly robust and tunable metric can be constructed and defended. Opinion mining (OM) is a recent subdiscipline at the crossroads of information retrieval and computational linguistics which is concerned not with the topic a document is about, but with the opinion it expresses. OM has a rich set of applications, ranging from tracking users’ opinions about products or about political candidates as expressed in online forums, to customer relationship management. In order to aid the extraction of opinions from text, recent research has tried to automatically determine the “PN-polarity” of subjective terms, i.e. identify whether a term that is a marker of opinionated content has a positive or a negative connotation. Research on determining whether a term is indeed a marker of opinionated content (a subjective term) or not (an objective term) has been, instead, much more scarce. In this work we describe SENTIWORDNET, a lexical resource in which each WORDNET synset s is associated to three numerical scoresObj(s), Pos(s) and Neg(s), describing how objective, positive, and negative the terms contained in the synset are. The method used to develop SENTIWORDNET is based on the quantitative analysis of the glosses associated to synsets, and on the use of the resulting vectorial term representations for semi-supervised synset classification. The three scores are derived by combining the results produced by a committee of eight ternary classifiers, all characterized by similar accuracy levels but different classification behaviour. SENTIWORDNET is freely available for research purposes, and is endowed with a Web-based graphical user interface.