Developing conversational systems that can converse in many languages is an interesting challenge for natural language processing. In this paper, we introduce multilingual addressee and response selection. In this task, a conversational system predicts an appropriate addressee and response for an input message in multiple languages. A key to developing such multilingual responding systems is how to utilize high-resource language data to compensate for low-resource language data. We present several knowledge transfer methods for conversational systems. To evaluate our methods, we create a new multilingual conversation dataset. Experiments on the dataset demonstrate the effectiveness of our methods.
While many of previous studies on conversational systems used human judgements, automatic evaluation methods are attractive because it is much easier and less costly to use. However, according to , for generation-based systems, automatic evaluation metrics, such as BLEU @cite_27 , correlate very weakly with human judgements.
@cite_27
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Human evaluations of machine translation are extensive but expensive. Human evaluations can take months to finish and involve human labor that can not be reused. We propose a method of automatic machine translation evaluation that is quick, inexpensive, and language-independent, that correlates highly with human evaluation, and that has little marginal cost per run. We present this method as an automated understudy to skilled human judges which substitutes for them when there is need for quick or frequent evaluations.