Quality assurance is one the most important challenges in crowdsourcing. Assigning tasks to several workers to increase quality through redundant answers can be expensive if asking homogeneous sources. This limitation has been overlooked by current crowdsourcing platforms resulting therefore in costly solutions. In order to achieve desirable cost-quality tradeoffs it is essential to apply efficient crowd access optimization techniques. Our work argues that optimization needs to be aware of diversity and correlation of information within groups of individuals so that crowdsourcing redundancy can be adequately planned beforehand. Based on this intuitive idea, we introduce the Access Path Model (APM), a novel crowd model that leverages the notion of access paths as an alternative way of retrieving information. APM aggregates answers ensuring high quality and meaningful confidence. Moreover, we devise a greedy optimization algorithm for this model that finds a provably good approximate plan to access the crowd. We evaluate our approach on three crowdsourced datasets that illustrate various aspects of the problem. Our results show that the Access Path Model combined with greedy optimization is cost-efficient and practical to overcome common difficulties in large-scale crowdsourcing like data sparsity and anonymity.
Quality assurance and control One of the central works in this field is presented by @cite_9 . In an experimental design with noisy observers, the authors use an Expectation Maximization algorithm @cite_27 to obtain maximum likelihood estimates for the observer variation when ground truth is missing or partially available. This has served as a foundation for several following contributions @cite_13 @cite_14 @cite_11 @cite_16 , placing David and Skene's algorithm in a crowdsourcing context and enriching it for building performance-sensitive pricing schemes. The APM model enhances these quality definitions by leveraging the fact that the error rates of workers are directly affected by the access path that they follow, which allows for efficient optimization.
@cite_14 @cite_9 @cite_27 @cite_16 @cite_13 @cite_11
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For many supervised learning tasks it may be infeasible (or very expensive) to obtain objective and reliable labels. Instead, we can collect subjective (possibly noisy) labels from multiple experts or annotators. In practice, there is a substantial amount of disagreement among the annotators, and hence it is of great practical interest to address conventional supervised learning problems in this scenario. In this paper we describe a probabilistic approach for supervised learning when we have multiple annotators providing (possibly noisy) labels but no absolute gold standard. The proposed algorithm evaluates the different experts and also gives an estimate of the actual hidden labels. Experimental results indicate that the proposed method is superior to the commonly used majority voting baseline. In compiling a patient record many facets are subject to errors of measurement. A model is presented which allows individual error-rates to be estimated for polytomous facets even when the patient's "true" response is not available. The EM algorithm is shown to provide a slow but sure way of obtaining maximum likelihood estimates of the parameters of interest. Some preliminary experience is reported and the limitations of the method are described. An important way to make large training sets is to gather noisy labels from crowds of nonexperts. We propose a minimax entropy principle to improve the quality of these labels. Our method assumes that labels are generated by a probability distribution over workers, items, and labels. By maximizing the entropy of this distribution, the method naturally infers item confusability and worker expertise. We infer the ground truth by minimizing the entropy of this distribution, which we show minimizes the Kullback-Leibler (KL) divergence between the probability distribution and the unknown truth. We show that a simple coordinate descent scheme can optimize minimax entropy. Empirically, our results are substantially better than previously published methods for the same problem. Crowdsourcing services, such as Amazon Mechanical Turk, allow for easy distribution of small tasks to a large number of workers. Unfortunately, since manually verifying the quality of the submitted results is hard, malicious workers often take advantage of the verification difficulty and submit answers of low quality. Currently, most requesters rely on redundancy to identify the correct answers. However, redundancy is not a panacea. Massive redundancy is expensive, increasing significantly the cost of crowdsourced solutions. Therefore, we need techniques that will accurately estimate the quality of the workers, allowing for the rejection and blocking of the low-performing workers and spammers. However, existing techniques cannot separate the true (unrecoverable) error rate from the (recoverable) biases that some workers exhibit. This lack of separation leads to incorrect assessments of a worker's quality. We present algorithms that improve the existing state-of-the-art techniques, enabling the separation of bias and error. Our algorithm generates a scalar score representing the inherent quality of each worker. We illustrate how to incorporate cost-sensitive classification errors in the overall framework and how to seamlessly integrate unsupervised and supervised techniques for inferring the quality of the workers. We present experimental results demonstrating the performance of the proposed algorithm under a variety of settings. Modern machine learning-based approaches to computer vision require very large databases of hand labeled images. Some contemporary vision systems already require on the order of millions of images for training (e.g., Omron face detector [9]). New Internet-based services allow for a large number of labelers to collaborate around the world at very low cost. However, using these services brings interesting theoretical and practical challenges: (1) The labelers may have wide ranging levels of expertise which are unknown a priori, and in some cases may be adversarial; (2) images may vary in their level of difficulty; and (3) multiple labels for the same image must be combined to provide an estimate of the actual label of the image. Probabilistic approaches provide a principled way to approach these problems. In this paper we present a probabilistic model and use it to simultaneously infer the label of each image, the expertise of each labeler, and the difficulty of each image. On both simulated and real data, we demonstrate that the model outperforms the commonly used "Majority Vote" heuristic for inferring image labels, and is robust to both noisy and adversarial labelers.