We analyze general trends and pattern in time series that characterize the dynamics of collective attention to social media services and Web-based businesses. Our study is based on search frequency data available from Google Trends and considers 175 different services. For each service, we collect data from 45 different countries as well as global averages. This way, we obtain more than 8,000 time series which we analyze using diffusion models from the economic sciences. We find that these models accurately characterize the empirical data and our analysis reveals that collective attention to social media grows and subsides in a highly regular and predictable manner. Regularities persist across regions, cultures, and topics and thus hint at general mechanisms that govern the adoption of Web-based services. We discuss several cases in detail to highlight interesting findings. Our methods are of economic interest as they may inform investment decisions and can help assessing at what stage of the general life-cycle a Web service is at.
Statistical distributions similar to the ones considered in this paper have been previously applied to characterize the dynamics of the behavior ow crowds of Web users. In an early contribution, @cite_29 analyzed browsing behaviors and found that the number of links a user is likely to follow on a Web site is distributed according to an inverse Gaussian. In @cite_34 , Wu and Huberman studied life-cycles of news items on social bookmarking site and found that the amount of attention novel content receives is distributed log-normally. The log-Normal distribution was also found to model sizes of cascades of messages passed through a peer-to-peer recommendation network @cite_25 or the number of messages exchanged in instant messaging services @cite_5 .
@cite_5 @cite_29 @cite_34 @cite_25
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We present a study of anonymized data capturing a month of high-level communication activities within the whole of the Microsoft Messenger instant-messaging system. We examine characteristics and patterns that emerge from the collective dynamics of large numbers of people, rather than the actions and characteristics of individuals. The dataset contains summary properties of 30 billion conversations among 240 million people. From the data, we construct a communication graph with 180 million nodes and 1.3 billion undirected edges, creating the largest social network constructed and analyzed to date. We report on multiple aspects of the dataset and synthesized graph. We find that the graph is well-connected and robust to node removal. We investigate on a planetary-scale the oft-cited report that people are separated by "six degrees of separation" and find that the average path length among Messenger users is 6.6. We find that people tend to communicate more with each other when they have similar age, language, and location, and that cross-gender conversations are both more frequent and of longer duration than conversations with the same gender. One of the most common modes of accessing information in the World Wide Web is surfing from one document to another along hyperlinks. Several large empirical studies have revealed common patterns of surfing behavior. A model that assumes that users make a sequence of decisions to proceed to another page, continuing as long as the value of the current page exceeds some threshold, yields the probability distribution for the number of pages that a user visits within a given Web site. This model was verified by comparing its predictions with detailed measurements of surfing patterns. The model also explains the observed Zipf-like distributions in page hits observed at Web sites. The subject of collective attention is central to an information age where millions of people are inundated with daily messages. It is thus of interest to understand how attention to novel items propagates and eventually fades among large populations. We have analyzed the dynamics of collective attention among 1 million users of an interactive web site, digg.com, devoted to thousands of novel news stories. The observations can be described by a dynamical model characterized by a single novelty factor. Our measurements indicate that novelty within groups decays with a stretched-exponential law, suggesting the existence of a natural time scale over which attention fades. We present an analysis of a person-to-person recommendation network, consisting of 4 million people who made 16 million recommendations on half a million products. We observe the propagation of recommendations and the cascade sizes, which we explain by a simple stochastic model. We then establish how the recommendation network grows over time and how effective it is from the viewpoint of the sender and receiver of the recommendations. While on average recommendations are not very effective at inducing purchases and do not spread very far, we present a model that successfully identifies product and pricing categories for which viral marketing seems to be very effective.