Critical Success Factors for a Smart City Strategy
Urbanisation is forcing local governments to be more efficient with their resources. By using technology, cities can become smarter and therefore become more liveable and sustainable. Only if local governments, businesses, knowledge institutes and citizens cooperate this can be achieved. Local governments can define a smart city strategy to accomplish this. However, since all cities are unique and have their own goals, a one size fits all strategy is not an option. This paper proposes six critical success factors (CSFs) that can be used when developing a smart city strategy. These CSFs were identified by reviewing current literature on smart cities strategies and interviews with policy advisers of thee smart cities within the Netherlands.