The mediating role of organizational identification in the relationship between qualitative job insecurity, OCB and job performance
Purpose Employees need to feel secure to perform their job effectively, therefore job insecurity has an effect on organizational citizenship behaviour (OCB) and job performance; however, some organizational attitudes may reduce these negative effects. The purpose of this paper is to investigate the mediating role of organizational identification (OID) as a process underlying the relationship between qualitative job insecurity, OCB and job performance. Design/methodology/approach Using social exchange theory (SET) and social identification theory (SIT) this study reports the responses of 201 white and blue collar Italian employees. Data were collected through a self report questionnaire that used standard scales on qualitative job insecurity, OID, OCB and job performance. Findings Results of structural equation modelling revealed that the effect of job insecurity on OCB and job performance was completely mediated by OID. Fit indices of mediated model are very good and indirect effects, by bootstrap.