Trust and commitment as mediators between economic and non economic satisfaction in manufacturer supplier relationships
Purpose The purpose of this paper is to test a research model in which trust and commitment are mediators between economic and non economic satisfaction. Design/methodology/approach The sample for this study comprises a total of 600 small and medium sized Spanish enterprises from various industrial sectors. A total of 259 usable questionnaires were returned, generating a response rate of 43.2 per cent. The research model is tested with structural equation modeling using AMOS software. Findings The empirical findings regarding the studied business relationships confirm the independence between economic and non economic satisfaction, and the mediating role of trust and commitment. Furthermore, the findings confirm that there is no direct cause effect relationship between economic and non economic satisfaction. Research limitations/implications Numerous inter organizational studies have tested satisfaction as two separate constructs (economic and non economic satisfaction) This study goes further by.