Assessing the Role of Automation in Managing of Iranian E-banking and its Impact on Social Benefit
Banks in the field of commercial developments have attention to create structural changes in the receiving and payment systems and also have facilities in services process to customers. In fact we can claim one of the reasons of general tendency to electronic business is the banks managers’ attention to the importance and necessity of this phenomenon, thus have led to their trend and serious attention for providing banking structure, based on electronic method. What banking services makes it different in comparing with other conventional methods for using E-Banking systems, is, quantitative and qualitative expansion in customer service. In other words, E-Banking, prepares the situation to customer till have wider and more diverse services. Furthermore, time and spatial dimension will not have effect in reducing or increasing services to customers. Also the customer can control his/her financial activities in every time and everywhere without attending in bank’s branches. The aim of this paper is to illustrate the status of banking automation, its social and organizational consequences in Iranian E-banking system, and providing appropriate recommendations.
Technological Innovation and the Adoption of Internet Banking in Oman
Omani banks continue to conduct most of their banking transactions using traditional methods. Given the prevalence of Internet technology adoption by the banking industry in developed countries, reasons for the lack of such innovation in developing countries such as Oman is of interest in any consideration of technological innovation. After providing some background on Internet banking, this article considers various factors that might act to determine whether a given technology is likely to be adopted by the banking industry in a developing country such as Oman, by comparison with a developed country like Australia. Data was collected from interviews with bank managers in each country, based on a consideration of each bank manager’s perceptions of four factors that might affect their decisions to adopt, or not adopt Internet technologies: Relative Advantage, Organisational Performance, Customer/ Organisational Relationship and Ease of Use. It thus addresses the question: What are the enablers and the inhibitors of Internet technology adoption in the Omani banking industry compared with those in the Australian banking industry?
BingBee, an information kiosk for social enablement in marginalized communities
This paper describes our information kiosk, BingBee that is designed to be deployed in marginalized communities in South Africa to help improve education levels in street kids. It therefore has some novel constraints on it such as being fully contained behind a shop front window. BingBee uses a novel contactless technology to provide direct finger tracking from within a shop front. This paper describes both the tracking technology and the user interface we created for BingBee. It also provides an overview of three areas where BingBee is either currently deployed, or in the process of being deployed.