Chinese Students in American Libraries: A Survey of Chinese User Satisfaction with U.S. Academic Library Experience
While scholarship has addressed issues around serving international students in U.S. libraries, until recently, relatively little attention has been directly focused upon the library needs of specific ethnic groups. This study surveys 83 Chinese students and scholars after they returned from studying at universities in the United States to measure and document their satisfaction with the library services and resources they used during their study abroad. Results of the survey are analyzed with the goal of benchmarking and improving services for this growing library user population in the United States.
International students and the academic library: A case study
This paper presents a pilot study that examined the experiences of Chinese graduate students in using the University of Alberta Libraries. The findings outline the challenges faced by students with respect to working in a second language and navigating library technologies, with a focus on the students’ information literacy skills. Cet article presente une etude pilote qui a examine les experiences des etudiants chinois de 3e cycle qui utilisent les bibliotheques universitaires de l’Universite d’Alberta. Les resultats mettent en relief les defis auxquels les etudiants sont confrontes lors de l’utilisation d’une langue seconde et des technologies offertes par les bibliotheques, et s’attardent sur les competences en culture de l’information des etudiants.
Cultural diversity and educational inclusivity: International students' use of online information
The complex nature of Australian higher education is intensified by the increasing cultural diversity of its student population and the escalating use of ICTs (information communication technologies) in teaching and learning (Boezerooy 2002; Harman 2004). This is a dynamic environment, responsive to technological advances and educational internationalisation, in which educators seek to reconcile the common goal of equitable outcomes with myriad differences in learner attributes and needs. Corresponding trends in curriculum design foster an independent, flexible and critical approach to learning, the development of both generic attributes and discipline-specific knowledge, and the incorporation of information literacy into the learning process. 
 
This paper reports findings of the first part of an investigation into international students' use of online information. It presents a snapshot of the learners' experience, and discusses the role of information literacy education in this dynamic educational setting. The experiences of a group of students from nine different countries are analysed to illustrate aspects of cultural and linguistic diversity and their possible influences on study-related online information use. Key outcomes of this phase of the investigation are discussed, including the need to explore the potential of an inclusive information literacy response to enhance the online information use and learning outcomes of all students in a culturally diverse educational context.