Chinese Students in American Libraries: A Survey of Chinese User Satisfaction with U.S. Academic Library Experience
While scholarship has addressed issues around serving international students in U.S. libraries, until recently, relatively little attention has been directly focused upon the library needs of specific ethnic groups. This study surveys 83 Chinese students and scholars after they returned from studying at universities in the United States to measure and document their satisfaction with the library services and resources they used during their study abroad. Results of the survey are analyzed with the goal of benchmarking and improving services for this growing library user population in the United States.
Strategies for Providing Effective Reference Services for International Adult Learners
Summary In their mission or goals statements, most universities declare their commitment to promoting a multicultural campus. A multicultural campus can only come about with the creation of an environment that provides the support and encouragement that allows for academic growth and success for international students. Reference librarians serve a special role as information providers and can play a significant part in ensuring the academic success of these students. To achieve this, we must first increase our basic understanding of the cultural and economic impact of international students at a national and university level. Further, recognizing the unique pressures under which these international students function will increase awareness and help us to position ourselves to effectively meet their information needs. This paper will describe obstacles and problems international students generally deal with in choosing to pursue studies abroad and then suggest practical strategies for overcoming these problems and providing effective reference services.
Information Literacy Education in Asian Developing Countries: cultural factors affecting curriculum development and programme delivery
The prevailing models of information literacy education (ILE) are contextually grounded in Western social and intellectual structures. For the most part these models follow the taxonomy developed in the 1950s by Bloom, which has been adopted as appropriate for developing societies without considering the contexts from which they are derived, and in which they are being applied. For ILE to be meaningfully embedded in the educational fabric of a developing country, it is important to take account of a range of contextual variables that affect how and why individuals learn. Focusing on ILE through the lens of cultural contextuality, this paper addresses three questions in relation to ILE in developing countries: How do we define information literacy in a developing country context? How do we best determine the educational objectives of information literacy education in a developing country context? How can cultural awareness improve information literacy education?