Performance indicators for the road sector
Seeing the trend for public accountability of road administrations and noting the many reform efforts undertaken in transport sectors around the world, the OECD established a Scientific Expert Group on Performance Indicators for the Road Sector in 1996 to provide its member countries a framework for assessing road administrations' performance. The results of the Expert Group's work is presented in this paper.Fifteen indispensable, forty primary, and thirty-five secondary indicators are proposed to portray the road sector from different perspectives. They are designed to be changed in response to human needs and technological development and supplemented by country specific indicators. In keeping with this approach and in support of one of the maxims of the Expert Group that 'useful performance indicators are those which are used', an application in the form of a Field Test is now in progress by an OECD task force.The Performance Indicators proposed are grounded in a mental model adopted by the Expert Group. This model is management by results model, and is useful as a theoretical tool in the many highly fluid contexts in which restructuring is moving forward. In the model, the products and services are judged by standards or criteria; outcomes – derivatives of products and services through user interface – are judged relative to objectives and user satisfaction. The achievement of objectives, however, is not proposed as the only or even primary basis of evaluation. The situation is more abstract and complex. Therefore, the various uses of Performance Indicators – including the opportunities to assist road administrations in becoming learning organizations – are given much emphasis in the paper. The views and conclusions in the paper are those of the author and should not be attributed to the World Bank or its affiliated organizations.
A methodological framework for Selection highways under Public Private Partnerships context in developing countries
This paper presents a methodology based on Multi-Criteria Analysis for selecting highways for Public Private Partnership (PPP) program in developing countries. In order to create a win-win scheme this methodology tried to balance public and private sector interests. On the public sector side, it ensures that PPP will contribute for society...s well-being calls for a structure that maintains the improvement of highway conditions and contribute for national development. On the other hand private sector receives a guarantee to obtain fair revenue considering its investments. In this sense, not only operational criteria (travel volume, pavement condition) are evaluated but also social, political and economic criteria. This methodology was applied in the Minas Gerais state, Brazil. Results show that highways selected for PPP program combine both attractiveness to private sector and contribution for nation...s development. Topic Area: H2 Public / Private Partnerships and Major Infrastructure Projects
Performance appraisal systems in rural western hospitals
This article assesses the use of performance appraisal systems in rural western hospitals by discussing and analyzing the findings of 47 health care facilities.