FORESIGHT: A Business Approach to Improving Forensic Science Services
Abstract Managers of scientific laboratories see themselves as scientists first and managers second; consequently, they tend to devalue the managerial aspects of their jobs. Forensic laboratory managers are no different, but the stakes may be much higher given the importance of quality science to the criminal justice system. The need for training and support in forensic laboratory management has been recognized for many years, but little has been done to transition the tools of business to the forensic laboratory environment. FORESIGHT is a business-guided self-evaluation of forensic science laboratories across North America. The participating laboratories represent local, regional, state, and national agencies. Economics, accounting, finance, and forensic faculty provide assistance, guidance, and analysis. The process involves standardizing definitions for metrics to evaluate work processes, linking financial information to work tasks, and functions. Laboratory managers can then assess resource allocations, efficiencies, and value of services—the mission is to measure, preserve what works, and change what does not. A project of this magnitude for forensic laboratories has not been carried out anywhere.
What is the value of forensic science? An overview of the effectiveness of forensic science in the Australian criminal justice system project
Forensic science is increasingly relied upon by law enforcement to assist in solving crime and gaining convictions, and by the judicial system in the adjudication of specific criminal cases. However, the value of forensic science relative to the work involved and the outcome of cases has yet to be established in the Australian context. Previous research in this area has mainly focused on the science and technology, rather than examining how people can use forensic services/science to the best possible advantage to produce appropriate justice outcomes. This five-year project entails an investigation into the effectiveness of forensic science in police investigations and court trials. It aims to identify when, where and how forensic science can add value to criminal investigations, court trials and justice outcomes while ensuring the efficient use of available resources initially in the Victorian and the ACT criminal justice systems and ultimately across Australia and New Zealand. This paper provides an overview of the rationale and aims of the research project and discusses current work-in-progress.
Getting a handle on analytics for strategic success.
To ensure that their organizations achieve operational and strategic success, healthcare CFOs should: Focus on metrics that are most clearly associated with strategic success. Build synergy and management effectiveness into reporting processes by integrating measures for compliance, performance, and risk management. Target the precise levers within and outside the organization that offer the greatest potential for success at the least cost. Reducetimeto results and manage risk by implementing frameworks within 90 days.