Developing leaders and managing development
Management development and, in particular, developing leaders is a first priority in the management of international human resources today. Paul Evans identifies two current views and groups of leaders -- those who are 'expertise' oriented and lead by their technical authority, and 'generalists', who lead by management skills. They are distinguished in various ways such as their attitudes towards delegation and sensitivity to matching jobs and personalities. Leadership development is best pursued by encouraging managers to be mobile between functions. Changing careers significantly once or twice leads to a 'layered career development', allowing the development of individuals who are able to balance the skills of professional expertise and generalist leadership.
Leaders: Strategies for Taking Charge
In this illuminating study of corporate America's most critical issue-leadership-world-renowned leadership guru Warren Bennis and his co-author Burt Nanus reveal the four key principles every manager should know: Attention Through Vision, Meaning Through Communication, Trust Through Positioning, and The Deployment of Self. In this age of "process", with downsizing and restructuring affecting many workplaces, companies have fallen trap to lack of communication and distrust, and vision and leadership are needed more than ever before. The wisdom and insight in Leaders addresses this need. It is an indispensable source of guidance all readers will appreciate, whether they're running a small department or in charge of an entire corporation.
A STUDY ON ORGANIZED RETAILING AND ITS CHALLENGES AND RETAIL CUSTOMER SERVICES
India is becoming most favored retail destination in the world. Today retail sector contributing 10% to countryâ€™s GDP. Indian retail industry is ranked among the ten largest retail markets in the world. The change of attitudes of Indian consumers and the emergence of organized retail formats have transformed the face of retailing in India. Organized retailing offers huge potential for future growth of retailing in India. This paper provides information about the growth of retailing in India. And also focuses on the challenges faced by organized retail sector in India. It also emphasize on major players of retailers in India and customer services provided by the retailers. This paper also deals with various retail formats and the opportunities for the growth of retail industry in India and also provides some suggestions to overcome the challenges.