Project management: a quality management approach
Excellent publications have been available on project management for many years and much discussion has taken place extolling the virtues of this aspect of management and its great influence on the overall successful operation of organizations in all sectors. When being considered in its generic form, project management can also be applied to any set of activities, and in this context it is no less than a universal management tool. This paper examines the feasibility and practicality of applying a quality management approach to project management. The model used for the analysis is the criteria of the Canada Awards for Excellence, the internationally recognized quality award program.
Factors determining the success of information technology projects
Information Technology (IT) is a key component of an organisation's business strategy. By 
leveraging from it, organisations are able to create a sustainable competitive advantage and ultimately 
enable overall business success. IT has the power to transform an organisation and as a result comes 
accompanied with a set of issues that challenge the status quo. These issues need to be addressed 
because good implementation alone will not suffice. By adopting a project management view to the 
implementation of IT, the structured approach provides a forum within which the transformation can be 
managed. 
A number of studies conducted on IT projects indicate that they are prone to failure due to 
poor management. This research paper seeks to determine the necessary factors that prevail to ensure 
IT project success. A field study on Controlled Sprinkler Supplies Pty Ltd is the basis for this research. 
The IT project at Controlled Sprinkler Supplies encompasses the changeover of its Unix based 
accounting system to a more progressive enterprise business management solution, Navision Software. 
Both quantitative and qualitative data is collected by means of administering questionnaires, 
conducting interviews with the project manager and the chief executive officer of the company, and by 
observations made by the researcher. 
An analysis of the data highlights some interesting points. Without a doubt, training plays a 
major role in the success of a project. In addition, while management support is of paramount 
importance, clear communication of the vision is not enough. Participation by organisational members 
should not be overlooked as it enhances ownership and develops champions of the change and the 
technology. Furthermore, despite the fact that the literature associates organisational change with 
resistance, this study demonstrates the contrary. This is due to the change agent's hands-on approach 
and commitment to the project.
HYPERGOLIC REACTION MECHANISMS OF CATALYTICALLY PROMOTED FUELS WITH ROCKET GRADE HYDROGEN PEROXIDE
Abstract The coupling of the physical and chemical processes controlling the ignition delays (τ ign ) of hypergolic propellants complicates the direct analysis of the transient ignition processes. The transport properties of both the propellants and the ambient gas, and the heat of vaporization and reaction affect τ ign and must be considered experimentally. Furthermore, since hypergolic ignition occurs, by definition, on contact, the mechanics of initial contact and subsequent mixing can affect τ ign and must also be considered. Experimental results from a study of the hypergolic ignition of a catalytically promoted fuel with rocket grade hydrogen peroxide (RGHP) are presented. Statistical analysis of the experimental data was conducted to evaluate the relative effects of RGHP concentration, initial ambient pressure, and the ambient gas on τ ign . At RGHP concentrations of less than 92% in water, stable ignition was difficult to achieve. At sufficiently high Lewis number, an oscillatory ignition process is observed. A phenomenological model comprising mixing, RGHP decomposition, fuel heating and vaporization, and auto-ignition is presented and compared to the experimental results.