Chinese Students in American Libraries: A Survey of Chinese User Satisfaction with U.S. Academic Library Experience
While scholarship has addressed issues around serving international students in U.S. libraries, until recently, relatively little attention has been directly focused upon the library needs of specific ethnic groups. This study surveys 83 Chinese students and scholars after they returned from studying at universities in the United States to measure and document their satisfaction with the library services and resources they used during their study abroad. Results of the survey are analyzed with the goal of benchmarking and improving services for this growing library user population in the United States.
Foreign students, libraries, and culture
Cet article pose le probleme des etudiants etrangers dans les bibliotheques universitaires. Deux approches sont proposees pour mettre en adequation culturelle etudiants et personnel: l'apprentissage de methodes personnalisees de recherche documentaire et l'augmentation du personnel pour offrir un service plus pres des besoins des utilisateurs
International Students in Academic Libraries: A User Survey
A study was undertaken to identify characteristics of the international student population and determine these students' patterns of library use. Analyses were carried out to measure a number of relationships concerning the students'prior use of microcomputers, both in libraries and otherwise, and their current perceived difficulties using libraries. Findings suggest that not all international students arrive in the United States with appropriate information retrieval skills to take advantage of automated bibliographic access systems. Libraries may need to make special efforts to extend instructional services to these students