Models of Alternative Dispute Resolution (ADR): A report for the Legal Ombudsman
The aim of this research was to investigate what the Legal Ombudsman can learn from other Alternative Dispute Resolution (ADR) providers. The research was commissioned by the Legal Ombudsman to help it review and develop its dispute resolution model and ensure it remains fit-for-purpose. The research involved a case study design and fieldwork was conducted with ten organisations: four in the UK, one in Ireland, two in New Zealand, one in Australia, one in Canada and one in the USA. The research highlighted a range of dispute resolution practices and illustrated some of the key design choices that ADR providers need to make when designing or reviewing a dispute resolution scheme. These fell within four areas: the use of online dispute resolution; the early stages of dispute resolution processes; mediation approaches; and the later stages of dispute resolution and building influence.
Ecosystem for sustainable entrepreneurship: towards smart public procurement review procedures
Although European Union and national regulation have developed public procurement system for many years, different stakeholders (contracting authorities, judiciary, controlling authorities) provide much criticism to these procedures. The article presents results of expertsâ€™ evaluation of currently applied system and investigates the possibilities for online public procurement review procedure. Lithuania is one of EU leading countries in regard of e-procurement. The results showed that the object of the research is poorly studied, but theoretically formulated problems are relevant in practice. Analysis of problematic aspects might be useful to improve national system of public procurement dispute resolution. As well as might be applied in the practise of other EU countries, seeking to apply social technologies to carry on time and money consuming public procurement procedures. Future researches should be oriented towards analysis of e- public procurement platforms used in the EU member states supplementation with specific modules for purchasing authoritiesâ€™ decisionsâ€™ review.
Perceived job importance and job performance satisfaction of selected clinical nutrition management responsibilities.
A nationwide survey of clinical nutrition managers was conducted to assess perceived importance of selected job responsibilities and perceived performance satisfaction of those job responsibilities. A questionnaire was developed to achieve the study objectives, validated by an expert panel, and pilot-tested prior to data collection. All members of the American Dietetic Association's Clinical Nutrition Management dietetic practice group (N=1,668) were asked to rate the importance of selected job responsibilities and their satisfaction with those responsibilities using Likert-type scales with descriptions. Results revealed that clinical nutrition managers perceived all job responsibilities listed in the questionnaire to be important (ie, the mean score of each responsibility was >3.0 of a 4.0 scale). Respondents rated regulatory-related job responsibilities as most important and were most satisfied with their performance of these responsibilities. Following regulatory-related responsibilities, clinical nutrition managers perceived patient satisfaction and staff retention to be more important than other responsibilities. In general, clinical nutrition managers were more satisfied with their job performance for job responsibilities that they ranked as more important.