Leadership That Gets Results
Daniel Goleman is the author of Emotional Intelligence (Bantam, 1995) and Working with Emotional Intelligence (Bantam, 1998) He is cochairman of the Consortium for Research on Emotional Intelligence in Organizations, which is based at Rutgers University's Graduate School of Applied Psychology in Piscataway, New Jersey. His article "What Makes a Leader?" appeared in the November December 1998 issue of HBR. He can be reached at goleman@javanet.com.