The impact of ICT on coronavirus crisis management case study: National center for security and crises management in Jordan
This research identifies the impact of the ICT dimensions (readiness of ICT infrastructure, human resource skills and knowledge, and financial capabilities) in managing the coronavirus crisis A quantitative Likert type questionnaire was administered to all workers in the upper and middle administrative levels who are involved in coronavirus crisis management at the National Center for Security and Crises Management in Jordan The researchers adopted the descriptive analytical approach using SPSS version 19 for data analysis The research results show a presence of a statistically significant effect of ICT in the management of the coronavirus crisis in addition to other interesting results about areas that need improvements and attention in crises management centers Furthermore, the research suggested a number of recommendations that all crisis management centers can benefit from (c) 2005 ongoing JATIT LLS