Burnout, boredom and engagement at the workplace
This chapter is about how employees feel at work. In other words, it is concerned with their psychological well being, which can be either negative or positive. For instance, employees may feel worn out, cynical or bored, or in contrast, they may feel enthused and full of pep. The way employees feel has not only to do with 'who they are' i.e. their personality but also with 'where they are' i.e. in their jobs. In essence, employee well being results from the interaction between person and (work) environment. It depends on the interplay of person related factors such as temperament and past experiences, and job related factors such as job characteristics and interpersonal relations at work. More particularly, this chapter Chapter Objectives