ISO 9001 2000 2008 AND LEAN SIX SIGMA INTEGRATION TOWARD TO CMMI DEV FOR PERFORMANCE PROCESS IMPROVEMENT
The aim of this paper is to propose an approach that integrates ISO 9001 and Lean Six Sigma (LSS) into CMMI DEV for performance process improvement. Both ISO 9001 and CMMI DEV are framework guidance that allows enterprise to meet customer requirements and satisfactions. Six Sigma emphasizes on variation reduction in processes by problem solving and statistical tools while Lean focuses on eliminating source of wastes and non value added. However, there is a lack of providing pattern how to implement ISO 9001 and statistical analysis tools for collecting data in CMMI DEV. Furthermore, it is necessary to integrate them for enhancing performance of process. The proposed approach assists ISO certified enterprise who desires to also use CMMI DEV to get a better understanding of the principles and correlation between ISO9001and CMMI DEV. In the proposed framework, LSS tool is used to carry out into DMAIC as well as DMAIC Kaizen approach. An application case study is presented to demonstrate the capability of this approach.