PELAKSANAAN TANGGUNGJAWAB PENJUAL TERHADAP PEMBELI TERKAIT WANPRESTASI DALAM JUAL BELI BERBASIS ONLINE (E COMMERCE) DI MEDIA SOSIAL INSTAGRAM (STUDI PADA MAHASISWA FAKULTAS HUKUM UNIVERSITAS MUHAMMADIYAH MALANG)
The presence of social media makes people in the world connected to one another without limits. At this time in Indonesia, there are many communication tools that provide internet services and the average user has social media, one of them is Instagram. With the development of technology nowadays, social media not only functions as an information and communication media, but also as a place for buying and selling. Trading activities by utilizing internet media are known as electronic commerce, or abbreviated as e commerce. At present there are no specific regulations governing online trading. Therefore the problem in this paper is the legal remedies carried out by the buyer when there is a default in buying and selling online on Instagram, and the implementation of the seller's responsibility when there is a default in buying and selling online on Instagram. This study uses a sociological juridical approach, which examines the applicable legal provisions and what happens in reality in the community. Primary data used in this study are the results of direct interviews with respondents and secondary data from Law Number 11 Year 2008 Regarding Information and Electronic Transactions, Law Number 7 Year 2014 Regarding Trade, and Book of Civil Law. The results of this research are legal remedies undertaken by respondents in the event of default in buying and selling online on social media Instagram, the majority giving a summons or reprimand to the buyer in order to meet the achievements as promised. And the responsibility of the seller when performing defaults include choosing to replace the goods in accordance with the agreement, others choose to return money from the buyer because they cannot provide the goods according to the request of the buyer, and the rest choose not to provide compensation.