Fundraising campaigns via social media platforms for mitigating the impacts of the COVID 19 epidemic
Purpose: The rapid outbreak of coronavirus 2019 (COVID 19) has triggered unprecedented restrictions on not only human movement but also a wide sphere of economic activities, disrupting livelihood, welfare and business worldwide In response, some Muslim communities have launched fundraising campaigns to mitigate the socio economic impacts of the virus on the front liners and the most affected segments of vulnerable populations The purpose of this study is to explore the intrinsic and extrinsic motivations of donors to these campaigns who contribute via social media platforms (SMPs) Design/methodology/approach: This study adopts a cross sectional research design using an online survey conducted in a typical Muslim community such as Kuwait A total of 565 samples of data (356 women, 209 men) were used for analysis Partial least squares structural equation modeling was used to estimate the research model and extract meaningful conclusions Findings: The results show that charitable projects, internet technology features, SMP features and religiosity are significant motivations that influence attitudes toward online donations related to COVID 19 response All these relationships are indirectly related to intentions to donate via SMP through a significant mediating effect of attitude Practical implications: The outcome of this study could support the efforts of governments, non profit organizations and communities to focus attention on suitable proactive strategies to boost online fundraising campaigns for those affected by epidemic diseases Originality/value: This study enriches the literature by integrating both intrinsic and extrinsic motivations of online donations into a new and unique related context such as SMP, especially amid the COVID 19 crisis (c) 2020, Emerald Publishing Limited