Studying the Relations between Emotional Intelligence and Occupational Stress A Case Study at Payame
The purpose of this study was to explore and describe the relationship between emotional intelligence and occupational stress and its influence on the center of Payame Noor University organization. To this aim, a sample of 134 from among 900 employees working in PNU center organization was selected by simple sampling. Two Questionnaires were used in the study: The Swinburne University Emotional intelligence Test (SUEIT) and the Occupational Roles Questionnaire (ORQ) .Data obtained from this study were analyzed using Pearson correlation and multiple regression. In order to study the relationship between emotional intelligence and occupational stress, path analysis technique has been used. The results show that there is an inverse significant relationship between occupational stress and emotional intelligence that significantly correlated with job performance. There is a significant relationship between subscales of emotional intelligence and emotional stress, indicating that most affection is related to emotional management subscale (b 0.4, p<0.05) the most important subscale of emotional intelligence is related to understanding other emotions (kh2 3.63, a 0.05) the most important subscale of occupational stress is related to role overload (kh2 4.16, a=0.05) The conceptual model of research has a good fit and confirms the hypotheses regarding the relationship between emotional intelligence and occupational stress (kh2=18.20, DF=43, pValue=0.36721, RMSEA 0.013) Moreover, results show that if custodians take emotional intelligence into account in suitable ways, it can play an effective role in reducing occupational stress.