Deployment of the agile risk management with Jira into complex product development ecosystem
This work is a descriptive case study of deployment of the agile risk management with Jira into complex product development ecosystem. The context is a Development Team in Finland that is leading distributed product development for a small cell radio base station (RBS) The quality management requirements in the ISO 9001:2015 standard have been updated and the main impact is the deployment of the risk based thinking. The Development Team in Finland has gone through a transformation from release project driven development to continuous software development. This major change requires that development processes and development support processes are also updated. Focus is in the improvement of the risk management process, methods and tools. Rationale for risk management improvement is based on the findings in the internal quality audit and the management's intent is also taken into account. The implementation contains a new risk management process, customized issue type for Jira tool, risk management hands on training and replacement of the old spreadsheet based risk management tools. The new process replaces two earlier processes making things simpler. The unified approach covers both normal risks in the product development and product security and privacy related risks. Agile product development emphasizes the empowerment of the crossfunctional team. The results show that deployment of the agile risk management has shifted the risk management ownership to development teams instead of the release management function. The benefits of risk management for software industry and for the case study are included to motivate the use of the risk management in the daily operations.