11622519
Applying Knowledge Sharing for Business Intelligence Collaboration
IT services need an automatic and flexible ability to react to dynamic changes in their environment. Managing change effectively and reducing the negative effects of day-to-day operations has become one of the most important tasks in IT service management, which require hiring highly skilled IT professionals with correspondingly high labor costs. There is a challenge to select, implement and integrate the right resources quickly and effectively. Although there is a growing body of research into IT management, many techniques are either too narrow (focusing on a single component rather than the entire system), or they address only configuration data collection and integration. Instead, one needs to scale or respond to special domain knowledge, collaboration and the right data for helping IT professionals to improve their work. In this paper, we propose a knowledge-sharing based collaborating management system for IT service management. It aims to bridge the gap between domain experts’ knowledge and manageable systems. We developed a proof-of-concept of an impact analysis service based on knowledge-sharing; it establishes an IT service management collaboration paradigm and ecosystem, leveraging the expert’s rich knowledge and experience to improve the management quality and reduce the cost. A case study driven by customers demonstrates that collaboration with knowledge sharing is effective both at constructing useful system analysis services and in using those services to improve system management.
10702245
A wireless LAN-based indoor positioning technology
Context-aware computing is an emerging computing paradigm that can provide new or improved services by exploiting user context information. In this paper, we present a wireless-local-area-network-based (WLAN-based) indoor positioning technology. The wireless device deploys a position-determination model to gather location information from collected WLAN signals. A model-based signal distribution training scheme is proposed to trade off the accuracy of signal distribution and training workload. A tracking-assistant positioning algorithm is presented to employ knowledge of the area topology to assist the procedure of position determination. We have set up a positioning system at the IBM China Research Laboratory. Our experimental results indicate an accuracy of 2 m with a 90% probability for static devices and, for moving (walking) devices, an accuracy of 5 m with a 90% probability. Moreover, the complexity of the training procedure is greatly reduced compared with other positioning algorithms.
5812455
Knowledge Enhanced IT Service Management
To manage the increasing complexity of IT systems and align IT services with business is the main theme of IT Service Management (ITSM). Current ITSM architecture adopts ITU as the framework to integrate silos of operational management tools and configuration information to build an end-to-end solution based on best practices. However, it lacks of a systematic means to address an important aspect of IT operation, i.e., managing the knowledge separated in various tools and experts' minds. In this paper, a novel knowledge-enhanced architecture is proposed to improve the effectiveness and efficiency of ITSM. The essential contribution of this novel architecture is to involve a Knowledge Management Database (KMDB) which provides assistance for knowledge capture, mining, storage and sharing. The paper will discuss an approach of how to construct such a KMDB with motivating scenarios and detailed description of key components. To validate the approach, a prototype system is developed and evaluated by being applied for problem analysis on a Cisco Voice over IP (VoIP) system. The experiment results show a remarkable improvement in the effectiveness and efficiency for practical IT service management operations.
12111515
Algorithm of integrating QFD and TRIZ for the innovative design process
TRIZ, the Russian acronym of the Theory of Inventive Problem Solving, is a useful tool that can solve the problem of "how to do" effectively in the innovative design process, while QFD (Quality Function Deployment) is able to settle the problem of "what to do". Although the potential of using both QFD and TRIZ in the product design process is huge, there are little tools to integrate these two methods effectively. In this research, we describe an algorithm that can integrate QFD and TRIZ effectively for the purpose of the innovative design process. The core of the algorithm is to identify the contradictions in TRIZ by defining rules based on HOQ (House of Quality) in QFD. A software tool called TRIZmatrix is developed based on this algorithm. Application of the algorithm to the case of the airbag problem is studied in detail. The software application and the case study show the advantage of this algorithm for CAI (computer aided innovation) software development.
15004157
A Semantic QoS-Aware Discovery Framework for Web Services
Augmenting web services with explicit semantics forms the foundation of Service Oriented Architectures (SOAs) automation. As more and more Semantic Web Services (SWSs) are deployed, similar SWSs could have quite different quality-of-service (QoS) levels. The QoS-aware discovery becomes an important challenge. While some efforts try to solve it via Constraint Programming (CP), they suffer from the purely syntactic matchmaking method. Furthermore, the construction of constraints and the selection of services are completely dependent on the literal translation from QoS descriptions, which increase obstacles to actually apply CP. In this paper, we propose a semantic QoS-aware framework for SWSs discovery by combining the semantic matchmaking and CP. Initially, a QoS ontology is presented to define QoS data into service descriptions. Then the ontology reasoning is adopted to change previous syntactic matchmaking into a semantic way. Through confirming the compatibility of concepts, complex QoS conditions are solved as constraints and a selection algorithm is proposed to obtain the optimal offer. Finally, the prototype implementation of our framework is discussed and a SWSs discovery case is used to illustrate the comprehensive discovery process.
13862518
Low Cost Mechanism for QoS-Aware Re-Planning of Composite Service
To meet the business and user requirements, it is crucial to manage the Quality of Service (QoS) of composite web service. Due to the dynamics nature of the web services, the runtime behavior of web services is likely to differ from the initial estimated one. Therefore, a re-planning to adapt the composite service to the QoS violated services, ensuring the global constraints and preferences will be needed. In this paper, we propose a low cost mechanism for re-planning. Such mechanism is supported by an offline re-planning execution environment and a performance prediction based low cost policy.The experimentations show better performance of the mechanism.
12667544
Camera Readable 2D Bar Codes Design and Decoding for Mobile Phones
2D bar codes were designed to carry significantly more data than its 1D counterpart. Thanks to the popular combination of cameras and mobile phones, it will naturally bring great commercial value to use the camera phone for 2D bar code reading. This paper addresses the problem of specific 2D bar code design for mobile phones and introduces a low-level solution of matrix codes. At the same time, we propose an efficient scheme for 2D bar codes decoding, of which the effort is put on solutions of the difficulties introduced by low image quality that is very common in bar code images taken by a phone camera.
14889815
Understanding the Session Durability in Peer-to-Peer Storage System
This paper emphasizes that instead of long-term availability and reliability, the short-term session durability analysis will greatly impact the design of the real large-scale Peer-to-Peer storage system. In this paper, we use a Markov chain to model the session durability, and then derive the session durability probability distribution. Subsequently, we show the difference between our analysis and the traditionalMean Time to Failure (MTTF) analysis, from which we conclude that the misuse of MTTF analysis will greatly mislead our understanding of the session durability. We further show the impact of session durability analysis on the real system design. To our best knowledge, this is the first time ever to discuss the effects of session durability in large-scale Peer-to-Peer storage system.
6929789
WSN02-2: Adaptive Network Resource Management in IEEE 802.11 Wireless Random Access MAC
Effective and efficient management of wireless network resources is attracting more and more research attention, due to the rapid growing deployment of wireless mesh and ad hoc networks and to the increasing demand for Quality of Service (QoS) support in these networks. This paper proposes an adaptive network resource management scheme in the popular IEEE 802.11 random access MAC by adaptively adjusting the minimum contention window sizes of traffic flows. First, a novel generalized processor sharing (GPS) model is presented for the IEEE 802.11 random access MAC revealing the relationship between the minimum contention window size of a traffic flow and the amount of network resource this flow can receive. Using this GPS MAC model, a feedback control system model for the proposed adaptive network resource management system is developed, by directly extending our previous work in wireline GPS networks. Based on the feedback control system model, adaptive P and adaptive PI controllers are designed, and their performances are studied in simulations. Simulation results show that by using the designed controllers, the proposed adaptive network resource management approach is able to provide guaranteed distinct QoS support to traffic flows.
4379994
Interdomain Routing as Social Choice
Interdomain routing is essential to both the stability and efficiency of the global Internet. However, most previous studies focus only on stability, and only on a special class of routing protocols, namely BGP-type, path-vector protocols. In this paper, we conduct a systematic analysis of interdomain routing considering optimality and implementation in strategic settings. We adopt the novel perspective that an interdomain routing system is one which defines a social choice rule that aggregates individual preferences of all of the autonomous systems (ASes) in a network to select interdomain routes with a set of desirable properties. An interdomain routing protocol, then, is a mechanism to implement the identified interdomain routing social choice rule, when the ASes can adopt strategic actions. By pointing out the incompatibility among the desirable properties of an interdomain routing system and the requirements for strategic implementation in distributed settings, we reveal fundamental tradeoffs that must be made when extending BGP or designing the next-generation interdomain routing system. We also provide new insights into BGP, by "reverseengineering" its behaviors from the perspective of social choice and implementation theory.
21956342
Architectural design and implementation of highly available and scalable medical system with IBM Websphere middleware
Medical systems require the end-to-end high availability and scalability. There are many components in a medical system, and each individual component contributes to the overall system availability and scalability. We present the formulas to assess the overall system availability and capacity planning, and we architect approaches and technologies to make all components highly available in all tiers by clustering, workload management, and replication. We discuss how to unify all medical systems and design the uniform framework for different kinds of medical systems to hook up with this framework so that we can maintain a highly available and highly scalable system with ease. We use the n-tier distributed component based architecture and J2EE technologies as well as Web services to interact with .NET and others. We discuss how to program in the framework for high availability and scalability and how to upgrade application software without service interruption to achieve continuous availability. We show how to add or reduce hardware capacity in each tier and how to maintain hardware and software without service interruption as well as how to balance the capacity and availability among tiers.