A Field Study of Job Knowledge Job Satisfaction, Intention to Turnover, and Ratings of Simulated Performance
Employees' job knowledge affects both work-sample performance and performance ratings made by supervisors. In the present study of 78 military police officers, the influence of two measures of job knowledge, one for which the employees could ready themselves and the other which was given without advance notice, were examined for their relation with job satisfaction, intention to turnover, and simulated performance ratings. Both measures of job knowledge were significantly related to simulated performance ratings but not job satisfaction or intention to turnover.