Effectiveness and Efficiency: The Need for Tailorable User Interfaces on the Web
Abstract This paper discusses the need for tailorable user interfaces, in particular for Web-based systems. We argue that user interfaces need to be configurable by the end users to match their skills and work requirements. We then describe what configurability has been induced by user feedback and how tailorability for various degrees of user skills was integrated and implemented in the BSCW shared Workspace System, a Web-based groupware tool.