Usability Testing of a Mobile Friendly Web Conference Service
Results of usability study of the conference website developed using responsive web design approach are presented in the paper. Two variants of the application architecture were examined using laptops and smartphones. The testing sessions with users took place in laboratory conditions, whereas three expert inspection methods including cognitive walkthrough, heuristic evaluation, and control lists were accomplished remotely. The list of 111 recommendations for improving the website was formulated. In consequence, a new version of the website was developed and the second round of usability testing was planned.
ICCCI