Omni channel logistics state of the art
This book is the result of a first time cooperation between the Association of Logistics Designers (VLO) and the European Supply Chain Forum (eSCF) both closely related to university and having knowledge sharing as its focal points. It contains chapters that combine university professors or researchers from eSCF with logistics designers from VLO. Omni channel logistics is becoming more and more the buzzword in the logistics and supply chain world. Both online and offline retail companies see it as a way to broaden their offering to customers. The key question is how this is happening and how the relevant supply processes need to be adapted to handle this omni channel thinking. This book gives an interesting overview of the current state of the art in the literature and practice related to omni channel logistics. All relevant decision problems are reviewed and discussed in detail. Clearly, the world is changing as we speak. Nevertheless, we aimed to give a complete overview of the current evolution. A number of real life cases are offered and discussed, as such complementing the academic literature. We are indebted to 17 more authors from both our associations that have put effort into establishing a logistics designer's view on omni channel logistics.