Managing intellectual capital through a collective intelligence approach: An integrated framework for universities
Purpose The purpose of this paper is to provide a new framework for managing intellectual capital (IC) inside a university considering the collective intelligence perspective. Design/methodology/approach The research method uses the fourth stage of IC research and adopts the collective intelligence approach. The underlying assumption behind the framework is to consider the university as a collective intelligence system in which the tangible and intellectual assets are coordinated towards the achievement of strategic goals. Findings The conceptual framework for IC management harnesses the power of IC, collectively created by the engagement of multiple stakeholders inside the university network. The main components are the final goal of a university (what) the collective human capital to achieve the goal (who) the processes activated inside the university (how) and finally the motivations behind the achievement of the goal (why) Research limitations/implications The research is exploratory and t.