Sensemaking at work: meaningful work experience for individuals and organizations
Purpose The purpose of this paper is to take a closer look at the concept of meaningful work experience for individuals and organizations, and discuss the role of sensemaking in creating it. Design/methodology/approach The main argument of the paper is that sensemaking efforts are among the fundamental tools that help create meaningful work experience for both individuals and organizations. The paper offers a conceptual framework that presents the interplay between sensemaking tools and enabling mechanisms in relation to internal and external organizational environments. Findings It is proposed that job crafting is a sensemaking tool enabled by empowerment for individuals to make sense of the internal environment of the organization; and strategy crafting is a sensemaking tool enabled by organizational learning for organizations to make sense of the external environment of the organization. Originality/value This paper attempts to converge micro and macro level concepts by bringing togeth.