Determinants of RFID adoption stage and perceived benefits
This study identifies the determinants of radio frequency identification (RFID) adoption stage and explores the perceived benefits from RFID adoption. RFID adoption is divided into three stages, starting from not considering the adoption (Stage 1) to begin considering the adoption (Stage 2) and to finally implementing RFID (Stage 3) It is argued that a firm's RFID adoption stage is influenced by the following factors: Drivers (Internal Drivers and External Drivers) Management Leadership (Top Management Leadership and Middle level Management Leadership) and Barriers (Cost Issues, Lack of Understanding, Technical Issues and Privacy Issues) The RFID adoption stage will in turn impact the level of perceived Benefits from RFID implementation. Benefits we measure are Customer Service, Productivity, Asset Management and Communication.
Eur. J. Oper. Res.