My issue is that I ordered an item and I need to know what was ordered, and when it will be arriving. That's what I need. Information about my order, which is in my account, which I cannot access. I don't know how I can be any clearer. My name is David Williams, and my phone number is (496) 270-3984 My address, which is on my order statement as well is 5570 Circle Drive  Raleigh, NY 10373