He Worked In A Rented Basement For 6 Months And Now His Company Serves Over 20 Million Users And 99% Of The Fortune 500 In 2010, Karl Sun and Ben Dilts met at a pitch competition in Utah, which led them to start Lucidchart. 10 years later, their company has 20 million users, 100,000 enterprise customers, and 600 employees. Here's their story.