text: Users' loyalty to the iPhone reached nearly 92%, the highest ever, while the percentage for Samsung devices plummeted?
classes:  No, the poor performance of the device is the reason that Samsung users are psychologically switching to other brands' devices.  Also, the poor performance of the device is the reason that Samsung users are psychologically switching to other brands' devices.  Yes, the poor performance of the device is the reason that Samsung users are psychologically switching to other brands' devices.