text: REPORTING LIVE FROM KENDALL, I'M JOHN TURCHIN, LOCAL10 NEWS COVERAGES. Calvin: OUT. Reporter: A WORD THAT A PEMBROKE PINES POLICE OFFICER WAS ALLEGEDLY DENIED SERVICE AT AN ARBY'S RESTAURANT BECAUSE SHE'S A COP. BUT THE MANAGER ON DUTY SAYS THIS IS ALL ONE BIG MISUNDERSTANDING. OUR LOCAL10 NEWS REPORTER TERRELL FORNEY JOINING US LIVE NOW WITH THE STORY. TERRELL. Terrell: CALVIN, THAT MANAGER OPENING UP TO US OFF CAMERA JUST ABOUT AS HER WAS ABOUT TO HEAD INTO WORK ON PINES BOULEVARD NEAR FLAMINGO ROAD. HE SAYS IT WAS A BADDIE ATTEMPT AT HUMOR. HE MAY STILL HAVE HIS JOB TONIGHT BUT THE CONTROVERSY IS CERTAINLY GROWING AROUND WHAT HAPPENED. DON'T EAT HERE. THEY HATE COPS TRENCH THE BOYCOTT OF A POPULAR FAST FOOD CHAIN HAS ALREADY STARTED AT THIS PEMBROKE PINES ARBY'S. IT'S NOT SOMETHING TO MAKE LIGHT OF AND MAKE A JOKE ABOUT. I DON'T FIND THINGS LIKE THAT VERY FUNNY. I HOPE THE REST OF THE NATION DOESN'T, EITHER. Terrell: HE IS WIVES OF LOCAL LAW ENFORCEMENT OFFICERS ARE TALKING ABOUT THE MONDAY NIGHT INCIDENT INVOLVING PINES POLICE SERGEANT JENNIFER MARTIN WHO ORDERED A MEAL IN THE RESTAURANT'S DRIVE-THROUGH. IN YOU A DETAIL POLICE REPORT SHE SAID A SHIFT MANAGER STEPPED IN FOR AN EMPLOYEE AND SAID "HE DOESN'T WANT TO SERVE YOU BECAUSE YOU ARE A POLICE OFFICER." SOMEBODY TURNED A LOVER AWAY. DID YOU HEAR ANYTHING ABOUT IS THAT. IN NO, NOT REALLY. I'M NOTE AT LIBERTY TO SAY EVEN IF I WAS. IT'S UPSETTING TO SEE THIS IS HAPPENING ACROSS THE NATION AND PEOPLE ARE ANG SO NASTY AND DISRESPECTFUL TO PEOPLE WHO GO OUT AND PROTECT EVERYONE'S LIVES EVERY DAY. Terrell: REACTION POURING IN ON SOCIAL MEDIA. FACEBOOK COMMENTS WITH ONE SAYING "GOODBYE ARBY'S. ANOTHER ONE WRITING, I DON'T THINK I WILL EVER EAT THERE AGAIN. THEN THIS TWEET, SO DISAPPOINTED IN ARBY'S. THERE IS NO POSITIVE WAY TO SPIN THIS STORY. THE ENTIRE SOUTH FLORIDA LAW ENFORCEMENT COMMUNITY IS NOT LETTING THIS ONE SLIDE. I HOPE IT'S AN ISOLATED INCIDENT. WE'RE GOING TO WATCH VERY CAREFULLY HOW ARBY'S LEADERSHIP DEALS WITH THAT. IF THEY DON'T DEAL WITH IT APPROPRIATELY WE'RE GOING THE MAKE SURE WE BOYCOTT THAT RESTAURANT ACROSS AMERICA. Terrell: AND PBA NOW WANTS A PUBLIC APOLOGY TO EVERY LAW ENFORCEMENT OFFICER INSTEAD OF THE ONE GIVEN TO JUST THE CHIEF OF THE PEMBROKE PINES POLICE DEPARTMENT WHO GOT ONE TODAY FROM THE CEO OF ARBY'S. WE'RE TOLD THAT THE CHIEF WAS VERY APPRECIATIVE AND HE ACCEPTED THAT APOLOGY, BUT WHEN WE AT LOCAL10 REACHED OUT TO ARBY'S VIA EMAIL AND PHONE CALLS, IT WAS RADIO SILENT. WE'RE STILL WAITING ON OUR PHONE 
   
   PEMBROKE PINES, Fla. - 
   
   The chief of police in Pembroke Pines has received an apology after one of his officers was denied service at a fast-food restaurant in the city. 
   
   Pembroke Pines police spokeswoman Amanda Conwell said a uniformed officer was denied service Tuesday night at the Arby's on Pines Boulevard. The reason, Conwell said, was because the customer was a police officer. 
   
   "I am offended and appalled that an individual within our community would treat a police officer in such a manner," Police Chief Dan Giustino said in a news release. "It is unacceptable, and I will be contacting the Arby's CEO to demand an apology." 
   
   Conwell said Giustino called the restaurant's corporate office and spoke to Arby's executives, who apologized on behalf of their organization. She said Arby's CEO Paul Brown and senior vice president of operations Scott Boatwright assured Giustino that the employee's behavior was "unacceptable and not representative of the company's values." 
   
   "Chief Giustino was appreciative and accepted their apology and now considers this matter closed," Conwell said. 
   
   According to an offense report filled out by the officer, identified as Sgt. Jennifer Martin, the officer ordered her food in the drive-through of the restaurant and drove to the window to pay. 
   
   READ: Arby's incident report 
   
   Martin claims that the clerk, Kenneth Davenport, took her credit card. She said the restaurant's manager, Angel Mirabal, then approached the window and said, "He doesn't want to serve you because you are a police officer." 
   
   The officer said she told Mirabal that she was uncomfortable and "wasn't certain I wanted to dine at the restaurant." 
   
   According to the report, Mirabal assured Martin that everything was OK, handed her the food and laughed while telling her that Davenport was allowed to refuse her service. 
   
   Martin said that she went inside the restaurant, and Mirabal provided her with a refund and his contact information. She said Davenport refused to give her his contact information. 
   
   Conwell said the incident happened on the same evening that a woman and her daughter visited the Pembroke Pines Police Department to drop off cookies and a "thank you" card. 
   
   "We are very proud of the partnerships we have built within our city, and for an incident like this to have happened is very disappointing for everyone," Giustino said. 
   
   Local 10 News reporter Terrell Forney asked an employee at the restaurant if she had heard about the incident. 
   
   "No, I didn't," the employee said. "I'm not really at liberty to say even if I was." 
   
   Despite employees claiming to be unaware of the incident, a group of police officers' wives held a protest outside of the restaurant Wednesday. 
   
   "It's upsetting to see that this is happening across the nation and people are acting so nasty and disrespectful to people (who) go out and protect everyone's lives every day," protester Adina Alsina told Local 10. 
   
   Broward County Police Benevolent Association President Jeff Marano said that the police union is calling for a national boycott of the fast-food chain. He said that Arby's should not only apologize to the Pembroke Pines Police Department, but to every police officer. 
   
   "This behavior is unacceptable," Marano said. "The disdain and lack of respect for law enforcement, as well as the fatal attacks on the men and women in uniform in America, is due to a lack of leadership -- starting with our commander-in-chief, President Barack Obama." 
   
   However, Davenport's grandfather said his grandson was just making a joke to the officer. Thomas McCutcheon said he raised his grandson "to be honest and respectful of everybody." 
   
   McCutcheon said Davenport's words were "taken out of context and blown into something much bigger than what it should be." 
   
   According to the police union, there have been 83 deaths of law enforcement officers while in the line of duty so far this year in the U.S. 
   
   The police union has asked that the employee who refused to serve the officer be fired. 
   
   "Children will be children," McCutcheon said. "Nineteen years old don't make you grown." 
   
   Follow Terrell Forney on Twitter@TVTerrell 
   
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   PEMBROKE PINES (CBSMiami) – Is it an example of a diminished respect for police or a poor attempt at humor? 
   
   That’s the question after a Pembroke Pines Police Officer alleged that an Arby’s employee refused to serve her because she’s a cop. 
   
   Kenny Davenport said he was working when Pembroke Pines Police Sergeant Jennifer Martin pulled up to the drive thru. 
   
   Davenport said that he couldn’t serve Martin, but not because she’s a police officer. He said it was because he was so busy with other customers that he had to ask his manager for help. Davenport said that’s when his manager made the unfortunate joke to Martin about not being able to take her order. 
   
   “We don’t hate cops,” Davenport said. “We don’t hate anybody. We’re just trying to get people out of the drive thru.” 
   
   According to a police report on the incident, the police officer was told by the manager, “(Davenport) doesn’t want to serve you because you are a police officer.” 
   
   After that, the officer said she wasn’t certain she wanted to dine at the restaurant but the manager assured her everything was okay and handed the officer the food, according to the report. 
   
   The manager allegedly laughed about it and said the clerk was allowed to refuse to serve the officer. 
   
   That’s when the officer said she was unsure about the condition of her food, decided not to eat there and asked for a refund, the report states. 
   
   A South Florida police union is calling for a national boycott of Arby’s after police say an officer was denied service. 
   
   “I am offended and appalled that an individual within our community would treat a police officer in such a manner. It is unacceptable,” stated PPPD Chief Dan Giustino. 
   
   The incident prompted wives of officers to stage a protest at the restaurant. 
   
   “I wanna cry. My husband spent 25 years. My son is an officer,” said protester Wendy Sorrell. 
   
   In reaction to the incident, the Dade County Police Benevolent Association is calling for the employees involved to be fired. 
   
   “It is beyond comprehension and deeply troubling that a business would deny service to a law enforcement officer just for being a law enforcement officer. In this case, after the clerk refused to serve the officer, the manager came up to the window laughing and said that the clerk had the right to refuse service to the officer. This is yet another example of the hostile treatment of our brave men and women simply because they wear a badge. It is unacceptable and warrants much more than an apology. We support our brothers and sisters who wear the badge in Broward County and across the United States. Until corrective action is taken and the employees involved in this incident are terminated, we are calling for a national boycott of Arby’s,” said Florida and Dade County PBA president John Rivera. 
   
   The incident is considered to be isolated. 
   
   “We are very proud of the partnerships we have built within our city, and for an incident like this to have happened is very disappointing for everyone,” said Chief Giustino. 
   
   Police said Arby’s responded to the incident after Chief Giustino contacted the corporation. 
   
   Arby’s Chief Executive Officer Paul Brown and Senior Vice President of Operations Scott Boatwright contacted Chief Giustino to apologize on behalf of the organization. Both men assured the chief, “the employee’s behavior was unacceptable and not representative of the company’s values,” according to police. 
   
   The company issued a statement on the matter saying, “We take this isolated matter very seriously as we respect and support police officers in our local communities. As soon as the issue was brought to our attention, our CEO spoke with the Police Chief who expressed his gratitude for our quick action and indicates the case is closed. We will be following up with our team members to be sure that our policy of inclusion is understood and adhered to.” 
   
   However, Davenport’s grandfather believes the episode is being blown out of proportion. He said that he and his grandson, whom he raised, have respect for the police. He believes the whole thing is centered on a dumb joke gone awry. 
   
   “Officers lives matter,” he said. “Everybody’s life matters. Somebody made a joke and she just didn’t take it the right way. She didn’t think they were joking. She thought it was a serious matter. Now their job as an officer is very serious and I appreciate all that they do.” 
   
   Kenny Davenport maintains that neither he nor anyone else disrespected Sergeant Martin but he sees little use in explaining himself. 
   
   “There’s no point in talking,” he said. “I’m 19. She’s an officer and I’m colored.”
target: – A Florida police union is calling for a national boycott of Arby's after one of the restaurant's employees allegedly refused to serve an officer this week, CBS Miami reports. According to Local 10 News, 19-year-old Kenneth Davenport failed to serve Sgt. Jennifer Martin, who was in uniform and driving a patrol car according to USA Today, after she ordered in the drive-thru. Davenport's manager allegedly told Martin that Davenport didn't want to serve her because she was an officer and laughed while telling her Davenport had the right to not serve her, but then gave her the food himself. She was ultimately given a refund, though, after deciding she didn't want to eat the food. “I am offended and appalled that an individual within our community would treat a police officer in such a manner," the Pembroke Pines chief of police tells CBS. "It is unacceptable." In response to the alleged slight, officers' wives protested outside the restaurant today, and the Dade County Police Benevolent Association called for a boycott of Arby's until the employee or employees responsible are fired, Local 10 reports. "This is yet another example of the hostile treatment of our brave men and women simply because they wear a badge," according to a statement from the union president, who tells Local 10 he blames Obama for the lack of respect shown officers. Arby's executives have apologized to the chief of police.