While most riders will be friendly and respectful, you may encounter a rider who is disruptive or in a bad mood. If a rider is negatively affecting the trip, it's best to maintain a calm, cool and collected demeanor. Difficult riders can be frustrating, but by keeping your emotions in check, you're helping prevent the situation from escalating. Rather than trying to correct the rider's behavior yourself, let us know about the situation via the Uber app after the trip, and the team will address your feedback. Finally, try not to let one poor trip ruin your day, shake off the experience, and get ready for your next rider.
Uber Technologies
52 second
landscape
low
shows a black and white image with the words uber difficulties with riders
emergency, accident
1
black, line, rectangle, square, text
shows a car with two people in the driver's seat"]"
achievement, naughty, rotten
2
black, car, drive, illustration, image, signal, stop light, traffic light
shows a white background with the words for more information visit ubercom safety
protective, warning, forbidden
3
number, line, text
Partner Resources: Managing Difficulties With Riders | Uber Support | Uber". The ad is shot in landscape orientation, at a low pace. The audio in the ad says While most riders will be friendly and respectful, you may encounter a rider who is disruptive or in a bad mood. If a rider is negatively affecting the trip, it's best to maintain a calm, cool and collected demeanor. Difficult riders can be frustrating, but by keeping your emotions in check, you're helping prevent the situation from escalating. Rather than trying to correct the rider's behavior yourself, let us know about the situation via the Uber app after the trip, and the team will address your feedback. Finally, try not to let one poor trip ruin your day, shake off the experience, and get ready for your next rider. . Following are the descriptions of each scene:. Scene 1: The scene shows a black and white image with the words uber difficulties with riders. .  The emotions shown in the scene are emergency, accident.  This scene is categorized by the tags black, line, rectangle, square, text. . Scene 2: The scene shows a car with two people in the driver's seat"]