ELECTRONIC	h   t   t   p   c o l o n   s l a s h   s l a s h   s e r e n i t y o n l i n e t h e r a p y dot c o m   s l a s h   a s s e r t i v e n e s s dot h t m s h e r m a n	http://serenityonlinetherapy.com/assertiveness.htmsherman	1