ELECTRONIC	h   t   t   p   c o l o n   s l a s h   s l a s h   w   w   w dot i   s   p dot s t a t e dot i l dot u   s   s l a s h   s o r   s l a s h   f a q dot c   f   m	http://www.isp.state.il.us/sor/faq.cfm	1