Natural language generation (NLG) is a critical component of spoken dialogue and it has a significant impact both on usability and perceived quality. Most NLG systems in common use employ rules and heuristics and tend to generate rigid and stylised responses without the natural variation of human language. They are also not easily scaled to systems covering multiple domains and languages. This paper presents a statistical language generator based on a semantically controlled Long Short-term Memory (LSTM) structure. The LSTM generator can learn from unaligned data by jointly optimising sentence planning and surface realisation using a simple cross entropy training criterion, and language variation can be easily achieved by sampling from output candidates. With fewer heuristics, an objective evaluation in two differing test domains showed the proposed method improved performance compared to previous methods. Human judges scored the LSTM system higher on informativeness and naturalness and overall preferred it to the other systems.
Most previous work on trainable language generation has focused on two paradigms: (a) using a statistical model to rank a set of generated utterances, or (b) using statistics to inform the generation decision process. Both approaches rely on the existence of a handcrafted generator, which limits their scalability to new domains. This paper presents Bagel, a statistical language generator which uses dynamic Bayesian networks to learn from semantically-aligned data produced by 42 untrained annotators. A human evaluation shows that Bagel can generate natural and informative utterances from unseen inputs in the information presentation domain. Additionally, generation performance on sparse datasets is improved significantly by using certainty-based active learning, yielding ratings close to the human gold standard with a fraction of the data.