Most current approaches to characterize and detect hate speech focus on posted in Online Social Networks. They face shortcomings to collect and annotate hateful speech due to the incompleteness and noisiness of OSN text and the subjectivity of hate speech. These limitations are often aided with constraints that oversimplify the problem, such as considering only tweets containing hate-related words. In this work we partially address these issues by shifting the focus towards . We develop and employ a robust methodology to collect and annotate hateful users which does not depend directly on lexicon and where the users are annotated given their entire profile. This results in a sample of Twitter's retweet graph containing @math users, out of which @math were annotated. We also collect the users who were banned in the three months that followed the data collection. We show that hateful users differ from normal ones in terms of their activity patterns, word usage and as well as network structure. We obtain similar results comparing the neighbors of hateful vs. neighbors of normal users and also suspended users vs. active users, increasing the robustness of our analysis. We observe that hateful users are densely connected, and thus formulate the hate speech detection problem as a task of semi-supervised learning over a graph, exploiting the network of connections on Twitter. We find that a node embedding algorithm, which exploits the graph structure, outperforms content-based approaches for the detection of both hateful ( @math AUC vs @math AUC) and suspended users ( @math AUC vs @math AUC). Altogether, we present a user-centric view of hate speech, paving the way for better detection and understanding of this relevant and challenging issue.
Community-based question answering platforms can be rich sources of information on a variety of specialized topics, from finance to cooking. The usefulness of such platforms depends heavily on user contributions (questions and answers), but also on respecting the community rules. As a crowd-sourced service, such platforms rely on their users for monitoring and flagging content that violates community rules. Common wisdom is to eliminate the users who receive many flags. Our analysis of a year of traces from a mature Q&A site shows that the number of flags does not tell the full story: on one hand, users with many flags may still contribute positively to the community. On the other hand, users who never get flagged are found to violate community rules and get their accounts suspended. This analysis, however, also shows that abusive users are betrayed by their network properties: we find strong evidence of homophilous behavior and use this finding to detect abusive users who go under the community radar. Based on our empirical observations, we build a classifier that is able to detect abusive users with an accuracy as high as 83 . The recent development of social media poses new challenges to the research community in analyzing online interactions between people. Social networking sites offer great opportunities for connecting with others, but also increase the vulnerability of young people to undesirable phenomena, such as cybervictimization. Recent research reports that on average, 20 to 40 of all teenagers have been victimized online. In this paper, we focus on cyberbullying as a particular form of cybervictimization. Successful prevention depends on the adequate detection of potentially harmful messages. However, given the massive information overload on the Web, there is a need for intelligent systems to identify potential risks automatically. We present the construction and annotation of a corpus of Dutch social media posts annotated with fine-grained cyberbullying-related text categories, such as insults and threats. Also, the specific participants (harasser, victim or bystander) in a cyberbullying conversation are identified to enhance the analysis of human interactions involving cyberbullying. Apart from describing our dataset construction and annotation, we present proof-of-concept experiments on the automatic identification of cyberbullying events and fine-grained cyberbullying categories.