Author(s): Kaczmarek, T; Kobsa, A; Sy, R; Tsudik, G | Abstract: User errors while performing security-critical tasks can lead to undesirable or even disastrous consequences. One major factor influencing mistakes and failures is complexity of such tasks, which has been studied extensively in prior research. Another important issue which hardly received any attention is the impact of both accidental and intended distractions on users performing security-critical tasks. In particular, it is unclear whether, and to what extent, unexpected sensory cues (e.g., auditory or visual) can influence user behavior and or trigger mistakes. Better understanding of the effects of intended distractions will help clarify their role in adversarial models. As part of the research effort described in this paper, we administered a range of naturally occurring -- yet unexpected -- sounds while study participants attempted to perform a security-critical task. We found that, although these auditory cues lowered participants' failure rates, they had no discernible effect on their task completion times. To this end, we overview some relevant literature that explains these somewhat counter-intuitive findings. Conducting a thorough and meaningful study on user errors requires a large number of participants, since errors are typically infrequent and should not be instigated more than once per subject. To reduce the effort of running numerous subjects, we developed a novel experimental setup that was fully automated and unattended. We discuss our experience with this setup and highlight the pros and cons of generalizing its usage.
Social traps are examples of social dilemma situations, where an individual acts for personal advantage that is damaging the group as a whole. Traps can be avoided, nevertheless, by the proper cooperation between the group members. A laboratory analog of social traps was implemented by Brechner in the 1970's. We built a a Second Life analog for Brechner's experiment to explore social traps and how coordination takes place in a 3D virtual world. While some of the groups that were not allowed to communicate succeeded in avoiding the trap, communication had a significant effect on how the participants regulated their resource. We observed very similar response patterns compared to the original experiment. That, in turn, shows a great potential for using virtual worlds as collaborative tools. We also analyzed the social traps experiment using game theory and the results of the experiments match the game theory predictions. Advantages and disadvantages of Web and lab research are reviewed. Via the World Wide Web, one can efficiently recruit large, heterogeneous samples quickly, recruit specialized samples (people with rare characteristics), and standardize procedures, making studies easy to replicate. Alternative programming techniques (procedures for data collection) are compared, including client-side as opposed to server-side programming. Web studies have methodological problems; for example, higher rates of drop out and of repeated participation. Web studies must be thoroughly analyzed and tested before launching on-line. Many studies compared data obtained in Web versus lab. These two methods usually reach the same conclusions; however, there are significant differences between college students tested in the lab and people recruited and tested via the Internet. Reasons that Web researchers are enthusiastic about the potential of the new methods are discussed.  The Internet can be an effective medium for the posting, exchange, and collection of information in psychology-related research and data. The relative ease and inexpensiveness of creating and maintaining Web-based applications, associated with the simplicity of use via the graphic-user interface format of form-based surveys, can establish a new research frontier for the social and behavioral sciences. To explore the possible use of Internet tools in psychological research, this study compared Web-based assessment techniques with traditional paper-based methods of different measures of Internet attitudes and behaviors in an Italian sample. The collected data were analyzed to identify both differences between the two samples and in the psychometric characteristics of the questionnaires. Even if we found significant differences between the two samples in the Internet attitudes and behaviors, no relevant differences were found in the psychometric properties of the different questionnaires. This result, simila...