To sustain engaging conversation, it is critical for chatbots to make good use of relevant knowledge. Equipped with a knowledge base, chatbots are able to extract conversation-related attributes and entities to facilitate context modeling and response generation. In this work, we distinguish the uses of attribute and entity and incorporate them into the encoder-decoder architecture in different manners. Based on the augmented architecture, our chatbot, namely Mike, is able to generate responses by referring to proper entities from the collected knowledge. To validate the proposed approach, we build a movie conversation corpus on which the proposed approach significantly outperforms other four knowledge-grounded models.
We present a data-driven approach to generating responses to Twitter status posts, based on phrase-based Statistical Machine Translation. We find that mapping conversational stimuli onto responses is more difficult than translating between languages, due to the wider range of possible responses, the larger fraction of unaligned words phrases, and the presence of large phrase pairs whose alignment cannot be further decomposed. After addressing these challenges, we compare approaches based on SMT and Information Retrieval in a human evaluation. We show that SMT outperforms IR on this task, and its output is preferred over actual human responses in 15 of cases. As far as we are aware, this is the first work to investigate the use of phrase-based SMT to directly translate a linguistic stimulus into an appropriate response.