Crowdsourcing platforms provide marketplaces where task requesters can pay to get labels on their data. Such markets have emerged recently as popular venues for collecting annotations that are crucial in training machine learning models in various applications. However, as jobs are tedious and payments are low, errors are common in such crowdsourced labels. A common strategy to overcome such noise in the answers is to add redundancy by getting multiple answers for each task and aggregating them using some methods such as majority voting. For such a system, there is a fundamental question of interest: how can we maximize the accuracy given a fixed budget on how many responses we can collect on the crowdsourcing system. We characterize this fundamental trade-off between the budget (how many answers the requester can collect in total) and the accuracy in the estimated labels. In particular, we ask whether adaptive task assignment schemes lead to a more efficient trade-off between the accuracy and the budget. Adaptive schemes, where tasks are assigned adaptively based on the data collected thus far, are widely used in practical crowdsourcing systems to efficiently use a given fixed budget. However, existing theoretical analyses of crowdsourcing systems suggest that the gain of adaptive task assignments is minimal. To bridge this gap, we investigate this question under a strictly more general probabilistic model, which has been recently introduced to model practical crowdsourced annotations. Under this generalized Dawid-Skene model, we characterize the fundamental trade-off between budget and accuracy. We introduce a novel adaptive scheme that matches this fundamental limit. We further quantify the fundamental gap between adaptive and non-adaptive schemes, by comparing the trade-off with the one for non-adaptive schemes. Our analyses confirm that the gap is significant.
Crowdsourcing systems, in which numerous tasks are electronically distributed to numerous “information pieceworkers,” have emerged as an effective paradigm for human-powered solving of large-scale problems in domains such as image classification, data entry, optical character recognition, recommendation, and proofreading. Because these low-paid workers can be unreliable, nearly all such systems must devise schemes to increase confidence in their answers, typically by assigning each task multiple times and combining the answers in an appropriate manner, e.g., majority voting. In this paper, we consider a general model of such crowdsourcing tasks and pose the problem of minimizing the total price i.e., number of task assignments that must be paid to achieve a target overall reliability. We give a new algorithm for deciding which tasks to assign to which workers and for inferring correct answers from the workers' answers. We show that our algorithm, inspired by belief propagation and low-rank matrix approximation, significantly outperforms majority voting and, in fact, is optimal through comparison to an oracle that knows the reliability of every worker. Further, we compare our approach with a more general class of algorithms that can dynamically assign tasks. By adaptively deciding which questions to ask to the next set of arriving workers, one might hope to reduce uncertainty more efficiently. We show that, perhaps surprisingly, the minimum price necessary to achieve a target reliability scales in the same manner under both adaptive and nonadaptive scenarios. Hence, our nonadaptive approach is order optimal under both scenarios. This strongly relies on the fact that workers are fleeting and cannot be exploited. Therefore, architecturally, our results suggest that building a reliable worker-reputation system is essential to fully harnessing the potential of adaptive designs. Crowdsourcing systems, in which tasks are electronically distributed to numerous "information piece-workers", have emerged as an effective paradigm for human-powered solving of large scale problems in domains such as image classification, data entry, optical character recognition, recommendation, and proofreading. Because these low-paid workers can be unreliable, nearly all crowdsourcers must devise schemes to increase confidence in their answers, typically by assigning each task multiple times and combining the answers in some way such as majority voting. In this paper, we consider a general model of such crowdsourcing tasks, and pose the problem of minimizing the total price (i.e., number of task assignments) that must be paid to achieve a target overall reliability. We give a new algorithm for deciding which tasks to assign to which workers and for inferring correct answers from the workers' answers. We show that our algorithm significantly outperforms majority voting and, in fact, is asymptotically optimal through comparison to an oracle that knows the reliability of every worker.