Lurking is a complex user-behavioral phenomenon that occurs in all large-scale online communities and social networks. It generally refers to the behavior characterizing users that benefit from the information produced by others in the community without actively contributing back to the production of social content. The amount and evolution of lurkers may strongly affect an online social environment, therefore understanding the lurking dynamics and identifying strategies to curb this trend are relevant problems. In this regard, we introduce the Lurker Game, i.e., a model for analyzing the transitions from a lurking to a non-lurking (i.e., active) user role, and vice versa, in terms of evolutionary game theory. We evaluate the proposed Lurker Game by arranging agents on complex networks and analyzing the system evolution, seeking relations between the network topology and the final equilibrium of the game. Results suggest that the Lurker Game is suitable to model the lurking dynamics, showing how the adoption of rewarding mechanisms combined with the modeling of hypothetical heterogeneity of users' interests may lead users in an online community towards a cooperative behavior.
The massive presence of silent members in online communities, the so-called lurkers, has long attracted the attention of researchers in social science, cognitive psychology, and computer–human interaction. However, the study of lurking phenomena represents an unexplored opportunity of research in data mining, information retrieval and related fields. In this paper, we take a first step towards the formal specification and analysis of lurking in social networks. We address the new problem of lurker ranking and propose the first centrality methods specifically conceived for ranking lurkers in social networks. Our approach utilizes only the network topology without probing into text contents or user relationships related to media. Using Twitter, Flickr, FriendFeed and GooglePlus as cases in point, our methods’ performance was evaluated against data-driven rankings as well as existing centrality methods, including the classic PageRank and alpha-centrality. Empirical evidence has shown the significance of our lurker ranking approach, and its uniqueness in effectively identifying and ranking lurkers in an online social network. The massive presence of silent members in online communities, the so-called lurkers, has long attracted the attention of researchers in social science, cognitive psychology, and computer-human interaction. However, the study of lurking phenomena represents an unexplored opportunity of research in data mining, information retrieval and related fields. In this paper, we take a first step towards the formal specification and analysis of lurking in social networks. Particularly, focusing on the network topology, we address the new problem of lurker ranking and propose the first centrality methods specifically conceived for ranking lurkers in social networks. Using Twitter and FriendFeed as cases in point, our methods' performance was evaluated against data-driven rankings as well as existing centrality methods, including the classic PageRank and alpha-centrality. Empirical evidence has shown the significance of our lurker ranking approach, which substantially differs from other methods in effectively identifying and ranking lurkers.