While social media has become an empowering agent to individual voices and freedom of expression, it also facilitates anti-social behaviors including online harassment, cyberbullying, and hate speech. In this paper, we present the first comparative study of hate speech instigators and target users on Twitter. Through a multi-step classification process, we curate a comprehensive hate speech dataset capturing various types of hate. We study the distinctive characteristics of hate instigators and targets in terms of their profile self-presentation, activities, and online visibility. We find that hate instigators target more popular and high profile Twitter users, and that participating in hate speech can result in greater online visibility. We conduct a personality analysis of hate instigators and targets and show that both groups have eccentric personality facets that differ from the general Twitter population. Our results advance the state of the art of understanding online hate speech engagement.
Abusive messages (flames) can be both a source of frustration and a waste of time for Internet users. This paper . describes some approaches to flame recognition, mcluding a prototype system, Smokey. Smokey builds a 47-element feature vector based on the syntax and semantics of each sentence, combining the vectors for the sentences within each message. A training set of 720 messages was used by Quinlan's C4.5 decision-tree generator to determine feature-based rules that were able to correctly categorize 64 of the flames and 98 of the nonflames in a separate test set of 460 messages. Additional techniques for greater accuracy and user customization are also discussed. Cyberbullying (harassment on social networks) is widely recognized as a serious social problem, especially for adolescents. It is as much a threat to the viability of online social networks for youth today as spam once was to email in the early days of the Internet. Current work to tackle this problem has involved social and psychological studies on its prevalence as well as its negative effects on adolescents. While true solutions rest on teaching youth to have healthy personal relationships, few have considered innovative design of social network software as a tool for mitigating this problem. Mitigating cyberbullying involves two key components: robust techniques for effective detection and reflective user interfaces that encourage users to reflect upon their behavior and their choices. Spam filters have been successful by applying statistical approaches like Bayesian networks and hidden Markov models. They can, like Google’s GMail, aggregate human spam judgments because spam is sent nearly identically to many people. Bullying is more personalized, varied, and contextual. In this work, we present an approach for bullying detection based on state-of-the-art natural language processing and a common sense knowledge base, which permits recognition over a broad spectrum of topics in everyday life. We analyze a more narrow range of particular subject matter associated with bullying (e.g. appearance, intelligence, racial and ethnic slurs, social acceptance, and rejection), and construct BullySpace, a common sense knowledge base that encodes particular knowledge about bullying situations. We then perform joint reasoning with common sense knowledge about a wide range of everyday life topics. We analyze messages using our novel AnalogySpace common sense reasoning technique. We also take into account social network analysis and other factors. We evaluate the model on real-world instances that have been reported by users on Formspring, a social networking website that is popular with teenagers. On the intervention side, we explore a set of reflective user-interaction paradigms with the goal of promoting empathy among social network participants. We propose an “air traffic control”-like dashboard, which alerts moderators to large-scale outbreaks that appear to be escalating or spreading and helps them prioritize the current deluge of user complaints. For potential victims, we provide educational material that informs them about how to cope with the situation, and connects them with emotional support from others. A user evaluation shows that in-context, targeted, and dynamic help during cyberbullying situations fosters end-user reflection that promotes better coping strategies. Social media systems allow Internet users a congenial platform to freely express their thoughts and opinions. Although this property represents incredible and unique communication opportunities, it also brings along important challenges. Online hate speech is an archetypal example of such challenges. Despite its magnitude and scale, there is a significant gap in understanding the nature of hate speech on social media. In this paper, we provide the first of a kind systematic large scale measurement study of the main targets of hate speech in online social media. To do that, we gather traces from two social media systems: Whisper and Twitter. We then develop and validate a methodology to identify hate speech on both these systems. Our results identify online hate speech forms and offer a broader understanding of the phenomenon, providing directions for prevention and detection approaches. 