We present a study of the group purchasing behavior of daily deals in Groupon and LivingSocial and introduce a predictive dynamic model of collective attention for group buying behavior. In our model, the aggregate number of purchases at a given time comprises two types of processes: random discovery and social propagation. We find that these processes are very clearly separated by an inflection point. Using large data sets from both Groupon and LivingSocial we show how the model is able to predict the success of group deals as a function of time. We find that Groupon deals are easier to predict accurately earlier in the deal lifecycle than LivingSocial deals due to the final number of deal purchases saturating quicker. One possible explanation for this is that the incentive to socially propagate a deal is based on an individual threshold in LivingSocial, whereas in Groupon it is based on a collective threshold, which is reached very early. Furthermore, the personal benefit of propagating a deal is also greater in LivingSocial.
We present an analysis of a person-to-person recommendation network, consisting of 4 million people who made 16 million recommendations on half a million products. We observe the propagation of recommendations and the cascade sizes, which we explain by a simple stochastic model. We then establish how the recommendation network grows over time and how effective it is from the viewpoint of the sender and receiver of the recommendations. While on average recommendations are not very effective at inducing purchases and do not spread very far, we present a model that successfully identifies product and pricing categories for which viral marketing seems to be very effective. While social interactions are critical to understanding consumer behavior, the relationship between social and commerce networks has not been explored on a large scale. We analyze Taobao, a Chinese consumer marketplace that is the world's largest e-commerce website. What sets Taobao apart from its competitors is its integrated instant messaging tool, which buyers can use to ask sellers about products or ask other buyers for advice. In our study, we focus on how an individual's commercial transactions are embedded in their social graphs. By studying triads and the directed closure process, we quantify the presence of information passing and gain insights into when different types of links form in the network. Using seller ratings and review information, we then quantify a price of trust. How much will a consumer pay for transaction with a trusted seller? We conclude by modeling this consumer choice problem: if a buyer wishes to purchase a particular product, how does (s)he decide which store to purchase it from? By analyzing the performance of various feature sets in an information retrieval setting, we demonstrate how the social graph factors into understanding consumer behavior. Why and to what extent do people make significant purchases from people with whom they have prior noncommercial relationships ? Using data from the economic sociology module of the 1996 General Social Survey, the authors document high levels of within-network exchanges. They argue that transacting with social contacts is effective because it embeds commercial exchanges in a web of obligations and holds the seller's network hostage to appropriate role performance in the economic transaction. It follows that within-network exchanges will be more common in risky transactions that are unlikely to be repeated and in which uncertainty is high. The data support this view. Self-reports about major purchases are consistent with the expectation that exchange frequency reduces the extent of within-network exchanges. Responses to questions about preferences for in-group exchanges support the argument that uncertainty about product and performance quality leads people to prefer sellers with whom they have noncommercial ties. Moreover, people prefer to avoid selling to social contacts under the same conditions that lead buyers to seek such transactions; and people who transact with friends and relatives report greater satisfaction with the results than do people who transact with strangers, especially for risk-laden exchanges