Explainable recommendation is an important task. Many methods have been proposed which generate explanations from the content and reviews written for items. When review text is unavailable, generating explanations is still a hard problem. In this paper, we illustrate how explanations can be generated in such a scenario by leveraging external knowledge in the form of knowledge graphs. Our method jointly ranks items and knowledge graph entities using a Personalized PageRank procedure to produce recommendations together with their explanations.
Collaborative Filtering(CF)-based recommendation algorithms, such as Latent Factor Models (LFM), work well in terms of prediction accuracy. However, the latent features make it difficulty to explain the recommendation results to the users. Fortunately, with the continuous growth of online user reviews, the information available for training a recommender system is no longer limited to just numerical star ratings or user item features. By extracting explicit user opinions about various aspects of a product from the reviews, it is possible to learn more details about what aspects a user cares, which further sheds light on the possibility to make explainable recommendations. In this work, we propose the Explicit Factor Model (EFM) to generate explainable recommendations, meanwhile keep a high prediction accuracy. We first extract explicit product features (i.e. aspects) and user opinions by phrase-level sentiment analysis on user reviews, then generate both recommendations and disrecommendations according to the specific product features to the user's interests and the hidden features learned. Besides, intuitional feature-level explanations about why an item is or is not recommended are generated from the model. Offline experimental results on several real-world datasets demonstrate the advantages of our framework over competitive baseline algorithms on both rating prediction and top-K recommendation tasks. Online experiments show that the detailed explanations make the recommendations and disrecommendations more influential on user's purchasing behavior. In order to recommend products to users we must ultimately predict how a user will respond to a new product. To do so we must uncover the implicit tastes of each user as well as the properties of each product. For example, in order to predict whether a user will enjoy Harry Potter, it helps to identify that the book is about wizards, as well as the user's level of interest in wizardry. User feedback is required to discover these latent product and user dimensions. Such feedback often comes in the form of a numeric rating accompanied by review text. However, traditional methods often discard review text, which makes user and product latent dimensions difficult to interpret, since they ignore the very text that justifies a user's rating. In this paper, we aim to combine latent rating dimensions (such as those of latent-factor recommender systems) with latent review topics (such as those learned by topic models like LDA). Our approach has several advantages. Firstly, we obtain highly interpretable textual labels for latent rating dimensions, which helps us to justify' ratings with text. Secondly, our approach more accurately predicts product ratings by harnessing the information present in review text; this is especially true for new products and users, who may have too few ratings to model their latent factors, yet may still provide substantial information from the text of even a single review. Thirdly, our discovered topics can be used to facilitate other tasks such as automated genre discovery, and to identify useful and representative reviews.