As AI continues to advance, human-AI teams are inevitable. However, progress in AI is routinely measured in isolation, without a human in the loop. It is crucial to benchmark progress in AI, not just in isolation, but also in terms of how it translates to helping humans perform certain tasks, i.e., the performance of human-AI teams. In this work, we design a cooperative game - GuessWhich - to measure human-AI team performance in the specific context of the AI being a visual conversational agent. GuessWhich involves live interaction between the human and the AI. The AI, which we call ALICE, is provided an image which is unseen by the human. Following a brief description of the image, the human questions ALICE about this secret image to identify it from a fixed pool of images. We measure performance of the human-ALICE team by the number of guesses it takes the human to correctly identify the secret image after a fixed number of dialog rounds with ALICE. We compare performance of the human-ALICE teams for two versions of ALICE. Our human studies suggest a counterintuitive trend - that while AI literature shows that one version outperforms the other when paired with an AI questioner bot, we find that this improvement in AI-AI performance does not translate to improved human-AI performance. This suggests a mismatch between benchmarking of AI in isolation and in the context of human-AI teams.
 Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling the future direction of a dialogue is crucial to generating coherent, interesting dialogues, a need which led traditional NLP models of dialogue to draw on reinforcement learning. In this paper, we show how to integrate these goals, applying deep reinforcement learning to model future reward in chatbot dialogue. The model simulates dialogues between two virtual agents, using policy gradient methods to reward sequences that display three useful conversational properties: informativity (non-repetitive turns), coherence, and ease of answering (related to forward-looking function). We evaluate our model on diversity, length as well as with human judges, showing that the proposed algorithm generates more interactive responses and manages to foster a more sustained conversation in dialogue simulation. This work marks a first step towards learning a neural conversational model based on the long-term success of dialogues. We investigate evaluation metrics for dialogue response generation systems where supervised labels, such as task completion, are not available. Recent works in response generation have adopted metrics from machine translation to compare a model's generated response to a single target response. We show that these metrics correlate very weakly with human judgements in the non-technical Twitter domain, and not at all in the technical Ubuntu domain. We provide quantitative and qualitative results highlighting specific weaknesses in existing metrics, and provide recommendations for future development of better automatic evaluation metrics for dialogue systems. We introduce the first goal-driven training for visual question answering and dialog agents. Specifically, we pose a cooperative 'image guessing' game between two agents -- Qbot and Abot -- who communicate in natural language dialog so that Qbot can select an unseen image from a lineup of images. We use deep reinforcement learning (RL) to learn the policies of these agents end-to-end -- from pixels to multi-agent multi-round dialog to game reward. We demonstrate two experimental results. First, as a 'sanity check' demonstration of pure RL (from scratch), we show results on a synthetic world, where the agents communicate in ungrounded vocabulary, i.e., symbols with no pre-specified meanings (X, Y, Z). We find that two bots invent their own communication protocol and start using certain symbols to ask answer about certain visual attributes (shape color style). Thus, we demonstrate the emergence of grounded language and communication among 'visual' dialog agents with no human supervision. Second, we conduct large-scale real-image experiments on the VisDial dataset, where we pretrain with supervised dialog data and show that the RL 'fine-tuned' agents significantly outperform SL agents. Interestingly, the RL Qbot learns to ask questions that Abot is good at, ultimately resulting in more informative dialog and a better team.