Automatically generated fake restaurant reviews are a threat to online review systems. Recent research has shown that users have difficulties in detecting machine-generated fake reviews hiding among real restaurant reviews. The method used in this work (char-LSTM ) has one drawback: it has difficulties staying in context, i.e. when it generates a review for specific target entity, the resulting review may contain phrases that are unrelated to the target, thus increasing its detectability. In this work, we present and evaluate a more sophisticated technique based on neural machine translation (NMT) with which we can generate reviews that stay on-topic. We test multiple variants of our technique using native English speakers on Amazon Mechanical Turk. We demonstrate that reviews generated by the best variant have almost optimal undetectability (class-averaged F-score 47 ). We conduct a user study with skeptical users and show that our method evades detection more frequently compared to the state-of-the-art (average evasion 3.2 4 vs 1.5 4) with statistical significance, at level = 1 (Section 4.3). We develop very effective detection tools and reach average F-score of 97 in classifying these. Although fake reviews are very effective in fooling people, effective automatic detection is still feasible.
Sequence-to-sequence neural network models for generation of conversational responses tend to generate safe, commonplace responses (e.g., "I don't know") regardless of the input. We suggest that the traditional objective function, i.e., the likelihood of output (response) given input (message) is unsuited to response generation tasks. Instead we propose using Maximum Mutual Information (MMI) as the objective function in neural models. Experimental results demonstrate that the proposed MMI models produce more diverse, interesting, and appropriate responses, yielding substantive gains in BLEU scores on two conversational datasets and in human evaluations.