Nowadays, to facilitate the communication and cooperation among employees, a new family of online social networks has been adopted in many companies, which are called the "enterprise social networks" (ESNs). ESNs can provide employees with various professional services to help them deal with daily work issues. Meanwhile, employees in companies are usually organized into different hierarchies according to the relative ranks of their positions. The company internal management structure can be outlined with the organizational chart visually, which is normally confidential to the public out of the privacy and security concerns. In this paper, we want to study the IOC (Inference of Organizational Chart) problem to identify company internal organizational chart based on the heterogeneous online ESN launched in it. IOC is very challenging to address as, to guarantee smooth operations, the internal organizational charts of companies need to meet certain structural requirements (about its depth and width). To solve the IOC problem, a novel unsupervised method Create (ChArT REcovEr) is proposed in this paper, which consists of 3 steps: (1) social stratification of ESN users into different social classes, (2) supervision link inference from managers to subordinates, and (3) consecutive social classes matching to prune the redundant supervision links. Extensive experiments conducted on real-world online ESN dataset demonstrate that Create can perform very well in addressing the IOC problem.
Employees depend on other people in the enterprise for rapid access to important information. But current systems for finding experts do not adequately address the social implications of finding and engaging strangers in conversation. This paper provides a user study of SmallBlue, a social-context-aware expertise search system that can be used to identify experts, see dynamic profile information and get information about the social distance to the expert, before deciding whether and how to initiate contact. The system uses an innovative approach to privacy to infer content and dynamic social networks from email and chat logs. We describe usage of SmallBlue and discuss implications for the next generation of enterprise-wide systems for finding people. This paper describes a social network site designed to support employees within an enterprise in connecting and learning about each other through personal and professional sharing. We introduce the design concepts and provide a detailed account of the first three months of usage, involving nearly 300 users. Our findings suggest that employees find the site particularly useful as a way to perform people sensemaking of individuals and to connect and maintain relationships with others on the site. In this work we analyze the behavior on a company-internal social network site to determine which interaction patterns signal closeness between colleagues. Regression analysis suggests that employee behavior on social network sites (SNSs) reveals information about both professional and personal closeness. While some factors are predictive of general closeness (e.g. content recommendations), other factors signal that employees feel personal closeness towards their colleagues, but not professional closeness (e.g. mutual profile commenting). This analysis contributes to our understanding of how SNS behavior reflects relationship multiplexity: the multiple facets of our relationships with SNS connections. The introduction of a social networking site inside of a large enterprise enables a new method of communication between colleagues, encouraging both personal and professional sharing inside the protected walls of a company intranet. Our analysis of user behavior and interviews presents the case that professionals use internal social networking to build stronger bonds with their weak ties and to reach out to employees they do not know. Their motivations in doing this include connecting on a personal level with coworkers, advancing their career with the company, and campaigning for their projects.