Question Answering (CQA) websites have become valu- able repositories which host a massive volume of human knowl- edge. To maximize the utility of such knowledge, it is essential to evaluate the quality of an existing question or answer, especially soon after it is posted on the CQA website. In this paper, we study the problem of inferring the quality of ques- tions and answers through a case study of a software CQA (Stack Overflow). Our key finding is that the quality of an answer is strongly positively correlated with that of its question. A rmed with this observation, we propose a family of algorithms to jointly pre- dict the quality of questions and answers, for both quantifying nu- merical quality scores and differentiating the high-quali ty ques- tions answers from those of low quality. We conduct extensive experimental evaluations to demonstrate the effectiveness and ef- ficiency of our methods.
At community question answering services, users are usually encouraged to rate questions by votes. The questions with the most votes are then recommended and ranked on the top when users browse questions by category. As users are not obligated to rate questions, usually only a small proportion of questions eventually gets rating. Thus, in this paper, we are concerned with learning to recommend questions from user ratings of a limited size. To overcome the data sparsity, we propose to utilize questions without users rating as well. Further, as there exist certain noises within user ratings (the preference of some users expressed in their ratings diverges from that of the majority of users), we design a new algorithm called 'majority-based perceptron algorithm' which can avoid the influence of noisy instances by emphasizing its learning over data instances from the majority users. Experimental results from a large collection of real questions confirm the effectiveness of our proposals. In this paper, we propose a notion of 'question utility' for studying usefulness of questions and show how question utility can be integrated into question search as static ranking. To measure question utility, we examine three methods: (a) a method of employing the language model to estimate the probability that a question is generated from a question collection and then using the probability as question utility; (b) a method of using the LexRank algorithm to evaluate centrality of questions and then using the centrality as question utility; and (c) the combination of (a) and (b). To use question utility in question search, we employ a log linear model for combining relevance score in question search and utility score regarding question utility. Our experimental results with the questions about 'travel' from Yahoo! Answers show that question utility can be effective in boosting up ranks of generally useful questions. Online forums contain interactive and semantically related discussions on various questions. Extracted question-answer archive is invaluable knowledge, which can be used to improve Question Answering services. In this paper, we address the problem of Question Suggestion, which targets at suggesting questions that are semantically related to a queried question. Existing bag-of-words approaches suffer from the shortcoming that they could not bridge the lexical chasm between semantically related questions. Therefore, we present a new framework to suggest questions, and propose the Topic-enhanced Translation-based Language Model (TopicTRLM) which fuses both the lexical and latent semantic knowledge. Extensive experiments have been conducted with a large real world data set. Experimental results indicate our approach is very effective and outperforms other popular methods in several metrics.