As of today, abuse is a pressing issue to participants and administrators of Online Social Networks (OSN). Abuse in Twitter can spawn from arguments generated for influencing outcomes of a political election, the use of bots to automatically spread misinformation, and generally speaking, activities that deny, disrupt, degrade or deceive other participants and, or the network. Given the difficulty in finding and accessing a large enough sample of abuse ground truth from the Twitter platform, we built and deployed a custom crawler that we use to judiciously collect a new dataset from the Twitter platform with the aim of characterizing the nature of abusive users, a.k.a abusive birds, in the wild. We provide a comprehensive set of features based on users' attributes, as well as social-graph metadata. The former includes metadata about the account itself, while the latter is computed from the social graph among the sender and the receiver of each message. Attribute-based features are useful to characterize user's accounts in OSN, while graph-based features can reveal the dynamics of information dissemination across the network. In particular, we derive the Jaccard index as a key feature to reveal the benign or malicious nature of directed messages in Twitter. To the best of our knowledge, we are the first to propose such a similarity metric to characterize abuse in Twitter.
Detection of abusive language in user generated online content has become an issue of increasing importance in recent years. Most current commercial methods make use of blacklists and regular expressions, however these measures fall short when contending with more subtle, less ham-fisted examples of hate speech. In this work, we develop a machine learning based method to detect hate speech on online user comments from two domains which outperforms a state-of-the-art deep learning approach. We also develop a corpus of user comments annotated for abusive language, the first of its kind. Finally, we use our detection tool to analyze abusive language over time and in different settings to further enhance our knowledge of this behavior. We address the problem of hate speech detection in online user comments. Hate speech, defined as an "abusive speech targeting specific group characteristics, such as ethnicity, religion, or gender", is an important problem plaguing websites that allow users to leave feedback, having a negative impact on their online business and overall user experience. We propose to learn distributed low-dimensional representations of comments using recently proposed neural language models, that can then be fed as inputs to a classification algorithm. Our approach addresses issues of high-dimensionality and sparsity that impact the current state-of-the-art, resulting in highly efficient and effective hate speech detectors.