Financial decisions impact our lives, and thus everyone from the regulator to the consumer is interested in fair, sound, and explainable decisions. There is increasing competitive desire and regulatory incentive to deploy AI mindfully within financial services. An important mechanism towards that end is to explain AI decisions to various stakeholders. State-of-the-art explainable AI systems mostly serve AI engineers and offer little to no value to business decision makers, customers, and other stakeholders. Towards addressing this gap, in this work we consider the scenario of explaining loan denials. We build the first-of-its-kind dataset that is representative of loan-applicant friendly explanations. We design a novel Generative Adversarial Network (GAN) that can accommodate smaller datasets, to generate user-friendly textual explanations. We demonstrate how our system can also generate explanations serving different purposes: those that help educate the loan applicants, or help them take appropriate action towards a future approval.
We characterize three notions of explainable AI that cut across research fields: opaque systems that offer no insight into its algo- rithmic mechanisms; interpretable systems where users can mathemat- ically analyze its algorithmic mechanisms; and comprehensible systems that emit symbols enabling user-driven explanations of how a conclusion is reached. The paper is motivated by a corpus analysis of NIPS, ACL, COGSCI, and ICCV ECCV paper titles showing differences in how work on explainable AI is positioned in various fields. We close by introducing a fourth notion: truly explainable systems, where automated reasoning is central to output crafted explanations without requiring human post processing as final step of the generative process. A rich line of research attempts to make deep neural networks more transparent by generating human-interpretable 'explanations' of their decision process, especially for interactive tasks like Visual Question Answering (VQA). In this work, we analyze if existing explanations indeed make a VQA model -- its responses as well as failures -- more predictable to a human. Surprisingly, we find that they do not. On the other hand, we find that human-in-the-loop approaches that treat the model as a black-box do. The ubiquity of systems using artificial intelligence or "AI" has brought increasing attention to how those systems should be regulated. The choice of how to regulate AI systems will require care. AI systems have the potential to synthesize large amounts of data, allowing for greater levels of personalization and precision than ever before---applications range from clinical decision support to autonomous driving and predictive policing. That said, there exist legitimate concerns about the intentional and unintentional negative consequences of AI systems. There are many ways to hold AI systems accountable. In this work, we focus on one: explanation. Questions about a legal right to explanation from AI systems was recently debated in the EU General Data Protection Regulation, and thus thinking carefully about when and how explanation from AI systems might improve accountability is timely. In this work, we review contexts in which explanation is currently required under the law, and then list the technical considerations that must be considered if we desired AI systems that could provide kinds of explanations that are currently required of humans. We propose a technique for producing ‘visual explanations’ for decisions from a large class of Convolutional Neural Network (CNN)-based models, making them more transparent. Our approach – Gradient-weighted Class Activation Mapping (Grad-CAM), uses the gradients of any target concept (say logits for ‘dog’ or even a caption), flowing into the final convolutional layer to produce a coarse localization map highlighting the important regions in the image for predicting the concept. Unlike previous approaches, Grad- CAM is applicable to a wide variety of CNN model-families: (1) CNNs with fully-connected layers (e.g. VGG), (2) CNNs used for structured outputs (e.g. captioning), (3) CNNs used in tasks with multi-modal inputs (e.g. visual question answering) or reinforcement learning, without architectural changes or re-training. We combine Grad-CAM with existing fine-grained visualizations to create a high-resolution class-discriminative visualization, Guided Grad-CAM, and apply it to image classification, image captioning, and visual question answering (VQA) models, including ResNet-based architectures. In the context of image classification models, our visualizations (a) lend insights into failure modes of these models (showing that seemingly unreasonable predictions have reasonable explanations), (b) outperform previous methods on the ILSVRC-15 weakly-supervised localization task, (c) are more faithful to the underlying model, and (d) help achieve model generalization by identifying dataset bias. For image captioning and VQA, our visualizations show even non-attention based models can localize inputs. Finally, we design and conduct human studies to measure if Grad-CAM explanations help users establish appropriate trust in predictions from deep networks and show that Grad-CAM helps untrained users successfully discern a ‘stronger’ deep network from a ‘weaker’ one even when both make identical predictions. Our code is available at https: github.com ramprs grad-cam along with a demo on CloudCV [2] and video at youtu.be COjUB9Izk6E. Supervised machine learning models boast remarkable predictive capabilities. But can you trust your model? Will it work in deployment? What else can it tell you about the world? We want models to be not only good, but interpretable. And yet the task of interpretation appears underspecified. Papers provide diverse and sometimes non-overlapping motivations for interpretability, and offer myriad notions of what attributes render models interpretable. Despite this ambiguity, many papers proclaim interpretability axiomatically, absent further explanation. In this paper, we seek to refine the discourse on interpretability. First, we examine the motivations underlying interest in interpretability, finding them to be diverse and occasionally discordant. Then, we address model properties and techniques thought to confer interpretability, identifying transparency to humans and post-hoc explanations as competing notions. Throughout, we discuss the feasibility and desirability of different notions, and question the oft-made assertions that linear models are interpretable and that deep neural networks are not.