We consider a general polling model with @math stations. The stations are served exhaustively and in cyclic order. Once a station queue falls empty, the server does not immediately switch to the next station. Rather, it waits at the station for the possible arrival of new work ("wait-and-see") and, in the case of this happening, it restarts service in an exhaustive fashion. The total time the server waits idly is set to be a fixed, deterministic parameter for each station. Switchover times and service times are allowed to follow some general distribution, respectively. In some cases, which can be characterised, this strategy yields strictly lower average queueing delay than for the exhaustive strategy, which corresponds to setting the "wait-and-see credit" equal to zero for all stations. This extends results of Pek "oz (Probability in the Engineering and Informational Sciences 13 (1999)) and of (Annals of Operations Research 112 (2002)). Furthermore, we give a lower bound for the delay for all strategies that allow the server to wait at the stations even though no work is present.
We compare two versions of a symmetric two-queue polling model with switchover times and setup times. The SI version has State-Independent setups, according to which the server sets up at the polled queue whether or not work is waiting there; and the SD version has State-Dependent setups, according to which the server sets up only when work is waiting at the polled queue. Naive intuition would lead one to believe that the SD version should perform better than the SI version. We characterize the difference in the expected waiting times of these two versions, and we uncover some surprising facts. In particular, we show that, regardless of the server utilization or the service-time distribution, the SD version performs (i) the same as, (ii) worse than, or (iii) better than its SI counterpart if the switchover and setup times are, respectively, (i) both constants, (ii) variable (i.e. non-deterministic) and constant, or (iii) constant and variable. Only (iii) is consistent with naive intuition. We consider two-queue polling models with the special feature that a timer mechanism is employed at Q1: whenever the server polls Q1 and finds it empty, it activates a timer and remains dormant, waiting for the first arrival. If such an arrival occurs before the timer expires, a busy period starts in accordance with Q1's service discipline. However, if the timer is shorter than the interarrival time to Q1, the server does not wait any more and switches back to Q2. We consider three configurations: (i) Q1 is controlled by the 1-limited protocol while Q2 is served exhaustively, (ii) Q1 employs the exhaustive regime while Q2 follows the 1-limited procedure, and (iii) both queues are served exhaustively. In all cases, we assume Poisson arrivals and allow general service and switchover time distributions. Our main results include the queue length distributions at polling instants, the waiting time distributions and the distribution of the total workload in the system. Sarkar and Zangwill (1991) showed by numerical examples that reduction in setup times can, surprisingly, actually increase work in process in some cyclic production systems (that is, reduction in switchover times can increase waiting times in some polling models). We present, for polling models with exhaustive and gated service disciplines, some explicit formulas that provide additional insight and characterization of this anomaly. More specifically, we show that, for both of these models, there exist simple formulas that define for each queue a critical value z* of the mean total setup time z per cycle such that, if z < z*, then the expected waiting time at that queue will be minimized if the server is forced to idle for a constant length of time z*- z every cycle; also, for the symmetric polling model, we give a simple explicit formula for the expected waiting time and the critical value z* that minimizes it.