CHAIRPERSON
Mamma we would really like to thank you.  We do not know what remedy we can give to you to really heal your wound and your spirit, but you must know that all these people who are in front of you they are people who empathise with you.  We would ask God to embrace you during this time of pain that you are still feeling even at the moment.
 We are going to investigate your request and see how we can assist you.  Thank you.