Read the 2012 testimonials from our laser eye surgery patients at Visualase, Bolton.
The personal service I received was far better than the main high street providers. Special thanks to the staff for their professionalism and kindness throughout the whole experience.
My brother and my sister-in-law had their treatment at Visualase so I knew the care I would receive would be great.
The staff at Visualase are excellent. My husband had the procedure done two years ago and was very impressed so Visualase was the obvious choice for me.
I have been very happy with my doctor at Visualase. He explained everything thoroughly and had a professional manner at all times.
At Visualase I found the staff to be very friendly and helpful. My initial consultation with my doctor put me at ease and I proceeded with the treatment after four/five years of pondering the idea of having it done.
All the staff at Visualase have been very friendly and helpful throughout. Without this, I would not have had the confidence to go ahead with the procedure. They have an excellent personal touch.
Seeing the doctor for the consultation was very important to me. There was no pressure to go ahead with the treatment and the information provided was clear.
I am amazed with the results of my laser eye surgery. I cannot believe that everything was so easy with Visualase after five months of being messed about by another larger provider. I only wish I had come to Visualase at the start. Many thanks to everybody and I will recommend you to anyone who is considering laser eye surgery.
Being able to see day-to-day without my glasses is amazing, I was practically blind before.
There was no pressure to make me choose Visualase over other clinics I had considered. The decision was made on the friendliness of everybody involved in the clinic and reassurance that everything was going to be alright and all my questions were answered.
The staff on reception were extremely helpful and friendly and really made me feel at ease by reassuring me and making me feel comfortable. My doctor was very informative and gave me my options so I help decide on the best treatment for me.
Visualase have very professional and caring staff who explained everything and put my mind at rest regarding the procedure. There was efficient treatment and caring aftercare.
Having my initial consultation with my surgeon rather than a sales-person was a very important aspect as to why I chose Visualase.
I chose Visualase due to the recommendation from my brother-in-law and because it was conveniently located for me. My doctor was very knowledgeable and positive and I am pleased I had the surgery done and wish I'd had it done sooner.
I have been very pleased with all the parts of my care and treatment. The entire staff, from the receptionist through to the surgeon, were so kind and helpful. They are all true professionals.
I chose Visualase by recommendations. It was important to me to be treated by a professional team. Before my treatment and after it, I was so impressed and tell everybody how I was treated with care and respect. Thank you.
I felt very confident in the ability of all the staff and the treatment and aftercare have been excellent. Any questions I had were answered without hesitation.
The care and attention I received from my first consultation through to the aftercare from all the members of staff has been super. Nothing was too much trouble and everything was explained each step of the way making my feel very at ease.
The outcome of my treatment is wonderful. I chose Visualase because of the excellent feedback I received from friends & family. Everything was fully explained by my extremely informative, skilful and approachable practitioner and I have not been disappointed. Thank you.
Being able to meet the surgeon who would perform my treatment and the fact that I wasn't pestered after my consultation by sales staff made me choose Visualase.
All the staff are very helpful, friendly and professional.
I am now free from the burden of having to wear glasses or contact lenses. I chose Visualase on recommendation from my neighbour who said she wished she'd had it done years ago...and I agree myself now too.
I thought my doctor was absolutely brilliantly. A lovely man who made me feel confident about the procedure and kept me fully informed. This is probably the best money I have every spent. Thank you so much.
I chose Visualase to obtain a more personal service than that of one of the larger companies and this was certainly achieved. All the staff were friendly, polite yet very professional. After meeting the staff I had the upmost confidence to go ahead with the treatment.
I chose Visualase as they were very thorough at talking me every stage of the process. The staff were very reassuring and knowledgeable.
I felt that it is my decision to have laser eye correction and I wasn't forced to sign up for it at my consultation. I was treated like an individual instead of someone's commission.
I chose Visualase because I knew FOUR people who had already had successful treatment there. The treatment was quick and completely pain free. I wish I had done it earlier!!
I was recommended to Visualase by my optician and I liked the fact that I could spread the cost of my treatment using the interest free payment plan.
The aftercare provided was excellent - I was even able to phone someone even if the clinic was closed. My doctor was brilliant and caring. The whole experience has been brilliant and I wouldn't look back!! Thank you.
I received recommendations from friends about their own great satisfaction with their treatment at Visualase gave me the confidence to enquire. The initial reception was warm and welcoming instilling confidence and peace. My doctor was very courteous, polite gentleman and he gave a very comprehensive explanation and what could have been a nerve-racking experience was made pleasant.
I chose Visualase because they were recommended to me by my own optician. My impressions were of the efficiency of the consultant and the consideration and care everyone gave to me as a patient.
I am very happy with the results of my laser eye treatment.
I chose Visualase because of positive recommendations from friends and acquaintances. I had been assessed by another company but I felt that I was going through a bit of a production line. At Visualase there is a very personal approach to the whole process from making the first phone call to the friendliness of the clinic and the obvious commitment of the staff. I was also encouraged by the fact that Dr Doyle also assessed me at that visit and treated me in a very equal way since he knew that I also was a doctor and therefore explained things not in layman's terms but at a level he and I understood and which involved a discussion of the nature of vision and visual acuity.
The surgery itself was even easier than I could have imagined. I had searched the internet thoroughly and watched many 'Youtube' videos of the process. Dr Doyle's finesse in the surgery was superb compared with any of the videos I had seen. I made an almost immediate recovery and could read the time on the clock in the operating room as I got off the couch of the laser machine.
Follow up has also been good, with the same friendly but professional approach. I'm now recommending it to my daughter - she's being assessed in a couple of weeks. It's been a great experience and although I do have to resort to reading glasses in poorly lit places to read the paper etc (I am 64 after all) the rest of the time my vision is just the way I've always really wanted it to be. My family now call me "eagle eyes"!
My friend recommended Visualase and I knew what a nervous person she is, so that gave to confidence to come and see you. It was important for me to convey just how nervous I was about a particular part of the treatment and on the day of my surgery, the staff and my doctor went out of their way to reassure me as I had requested. They explained what was happening, when and why. This really calmed me down and, in reality, it really was as simple as they told me it would be.
I chose Visualase because it was local and a family practice well established in Bolton. The most important aspect of my treatment was the final outcome satisfactory and as explained.
The care and support I received at Visualase was great. I was very nervous but the staff made me feel relaxed to took care of me. My doctor was excellent and listened to me and my queries.
There was never any pressure or being pushed into having the treatment. Just straightforward facts and information explained and then I was left to decide if I wanted to proceed with no obligation.
I liked the idea of not having to go to one of the bigger laser clinics and I received a really personal service at Visualase.
Visualase staff are very professional and I was confident after my consultation about their level of expertise. The information about pricing is open and transparent and there was no hard-sell. The aftercare is reliable and reassuring.
Visualase were recommended to me. My first impressions of the clinic and surgeon were very positive. The doctor was superb and he really put me at ease and I appreciated being shown the equipment. The most important aspect for me was the surgery and the result and both were a lot better than I could have expected. I was made to feel calm and cared for throughout the whole process and I would definitely recommend Visualase to anyone.
The various options were explained to me clearly. I even had a one month trail using contact lenses and that was very important to me to ensure I would like the visual outcome.
I can now read perfectly without the need for glasses and all aspects of my care have been first class.
The good reputation of Visualase was very important to me and the freedom of not having to use contact lenses or glasses is great.
The friendly staff and their reputation was an important aspect of why I chose Visualase.