A good courier service will want to hear what your expectations are and will make an effort to provide tailored solutions to your shipping issues and problems. By setting those expectations right from the start, your shipping partner knows what quality and service levels will cut it.
Emergency measures are crucial and could help minimize damage to your inventory or products. Keep that in mind by partnering with courier services to Europe that have solid risk management procedures in place. If anything happens, you’ll be able to breathe a little easier, knowing your courier service has measures in place to address those issues and can take steps to provide you with the support you need.
Clear and open communication is key. By setting up guidelines, you and your courier service should work well together. This can prevent unnecessary tension and friction between teams as well, says Inbound Logistics.
Lastly, picking out a reliable and trustworthy courier service doesn’t mean washing your hands of the matter entirely. Stay engaged and involved. Your courier could run into problems any time and knowing you’re there, ready to work sort through and figure out solutions together, can make a difference in the way they resolve those issues. If they know they can reach out to your company any time, that’s going mean efficient and fast decision-making processes and lead times.