Company History: Founded 1999. Management buyout 2003.
Products: Hand packing/assembly, storage, picking and packing, online retailing and order fulfilment, kitting and distribution, data capture.
Markets: Marketing support services to the sales promotion industry with handling and fulfilment. Movies, Music and Games on CD and DVD. Third Party Logistics.
Processes: Complex kitting and distribution. HIgh volume contract packing of CD's and DVD's, games and toys and edutainment products. Shrink wrapping and cello wrapping. Third Party Logistics.
General Facilities: 55,000 sq ft unit of secure warehouse, 6,000 sq ft dedicated packing area, red care alarm and 16 security cameras.
Main area of operation: Response handling for all types of consumer promotions to include coupons, cahsbacks and money guarantees. Packing and distribution of a wide range of FMCG goods. Dedicated Account Management. Order management and customer service via tailored call centre, SMS text, fax and e-mail.