Keeping your home computers & IT networks safe, secure & performing – so you get the most from your technology!
With multiple Computers and networks in our homes containing our irreplaceable personal digital data (such a photos and documents) we are increasingly reliant on technology to function correctly and be protected. Computer Troubleshooters can help with all your IT needs around your home – with our on site IT services we can visit you home to perform IT services and diagnose issues. We can help with Microsoft & Apple operating systems and issues. We can help with Computer Repairs, system issues, data migration & recovery, network setups and cloud integration for data storage (eg Microsoft One Drive) .
We can help if your computer is running slow, making noises, getting weird messages, or not turning on? Computer Troubleshooters can diagnosis and repair your computer quickly and get it back up and running fast! We understand the need for your computers to be functioning correctly and for your data to be protected.
Computer Diagnostics: We identify the root cause of your computer problem or network issue, we then provide a proposed solution for you to understand the next steps for us to fix your computer problem.
Computer Repairs & Laptop Repairs: Our computer technicians can repair your device with replacement computer parts or software reloads to get them running like new again while maintaining a regular communication with you so you are not surprised by the amount of time or the cost of the repair.
Computer Tune Up: If you computer is running slow at start up or in general performance we can help with a Tune Up where we do maintenance routines and checkups to ensure your system is clean of malware, viruses, and all systems are clean of system generated files & logs that build up over time and slow the performance of your computer. We recommend that a Tune Up be done on a regular basis or that you ask about our Total Protection Plans where we can provide this service on a regular and remote basis.
Computer Operating System Upgrades: Upgrading hardware & operating systems (such as Microsoft XP, or Vista to Windows 7 or 8) can be a dangerous operation for those with limited IT knowledge where computer settings, personal data, & look and feel can all be lost in a single keystroke. Similarly just upgrading from Windows 8 to 8.1 can mean a significant change in performance and look. We can manage these upgrades for you with ease.
Data Transfer: We can help when you buy a new computer – we take all your data ( pictures, music, & documents) and system settings (such as favourites, shortcuts, etc) from an old machine & move to your new computer – we then check you have all the up to date software (such as PDF’s, iTunes, Java etc) so your new device works correctly. Save time & frustration!
Home Networks: With the number of devices in homes exploding with computers,laptops, iPhones, gaming consoles (such as xBox, Playstation) and internet enabled TV’s – all connect to your home networks. We are able to configure and provide solutions that means they are working properly and securely.
NBN Integration – with the growth of NBN connections we are able to provide support for you to get the maximum from this new technology making sure all your hardware and network are configured correctly to work at the speed of this new fast technology.