2.1 The Company shall provide the Training Course subject to these Conditions.
2.2 The Company reserves the right to alter the course content, speaker or venue where necessary.
2.3 Should the Company have to cancel a course the Company does not accept responsibility for travel, accommodation or other costs which may have been incurred by any delegate.
2.4 The Training Course is prepared solely for the benefit of the Client.
2.5 The Company does not accept responsibility for any loss howsoever occasioned to any person or persons arising from reliance upon content within the Training Course.
3.1 It is the Client’s responsibility to ensure that the Company’s technology is compatible with its systems prior to completing an order request. The Company shall not be liable or responsible for any technical issues which may arise as a result of the Client’s failure to ensure compatibility.
4.1 The Company requires final delegate numbers at least 7 days prior to the course date. The attendance of any delegate or delegates from any organisation other than the Client is expressly prohibited.
5.1 Where applicable, the Client will receive an email detailing the number of CPD hours obtained together with the Company’s accreditation reference.
6.1 Subject to any special terms agreed, all fees are payable at the time of ordering the Training Course.
6.2 Any additional invoices raised must be paid in full within 30 days of the date of the invoice.
6.3 If payment is not made on the due date, we shall be entitled, without limiting any other rights we may have, to charge interest on the outstanding amount (both before and after any judgment) at the rate of 8% above the base rate from time to time of The Bank of England from the due date until the outstanding amount is paid in full. An administration charge will also be applied.
6.4 We do not store credit card details nor do we share customer details with any 3rd parties.
7.1 All cancellations must be made in writing.
7.2 Any cancellations made 14 days prior to the Training Course will receive a full refund of the course fee, less and an administrative charge.
7.3 Any cancellations made within 14 days of the Training Course will not be entitled to a refund of the course fee.
8.1 The Company always endeavours to state information within Training Courses clearly and accurately. The Company does not accept any liability for losses caused by accidental errors in Training Courses.
8.2.6 any indirect or consequential loss.
8.3 In any event, the Company’s liability to you in respect of any claim made will not exceed the fee paid by you for the Training Course.
8.4 If you are a consumer, if the Company fails to comply with these Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
8.5.5 defective products under the Consumer Protection Act 1987.
9.1 A party shall not be in breach of the Contract, nor liable for any failure or delay in performance of its obligations under this Contract to the extent that such delay or non-performance is due to circumstances beyond that party’s reasonable control.
10.1 These Conditions (together with the terms, if any, set out on our website) constitute the entire agreement between the parties, supersede any previous agreement or understanding and may not be varied except in writing between the parties. All other terms and conditions, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
10.2 Any notice required or permitted to be given by either party to the other under these Conditions shall be made by email or in writing addressed to the other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.
10.3 No failure or delay by either party in exercising any of its rights under the Contract shall be deemed to be a waiver of that right, and no waiver by either party of any breach of the Contract by the other shall be considered as a waiver of any subsequent breach of the same or any other provision.
10.5 These Conditions shall be governed by English law and you and the parties agree to the exclusive jurisdiction of the English courts.
11.1 Our support team are happy to help with any issues you have with our platform, but if there’s nothing we can do to help with your issues, our support team will also advise on our refund process for you. Refund requests must be made within 30 days of purchase.