If you are connecting externally through the Secure Gateway then you must use https to load the web portal. It is only when doing this that your connection will be via the SG and encrypted over port 443. Are you able to access the website using https?  If not then you may still need to configure the SG and certification, this is covered in the product documentation and our vWorkspace Best Practice guide.  Regards David
Right now I am working on a project that I had inherited.   My issue is that user cannot connect to the vWorkspace offsite/home.   Users can connect when they are here on campus on the LAN. I’m hoping the previous person did everything correct with installation, since vWorkspace works when user are on campus. Current environment: 1x  VM - Windows Server 2008 R2 25x VM – Windows 7 Logon and downloading/installing the client is possible. Firewall ports 80,443,3389 are open.
Can't connect to vWorkspace offsite