Update: 1/4/22,  Finally received the item ordered from Fedex.  Dell did try to reach out to clear up the mess, in refund or replacement (given that m17 discontinued).  However, I did enjoy the product that I received, the customer services are rather inconsistent of giving a straight answer or just reading from a script.  Ordered item from 11/11/21 Recieved item: 12/31/21  So expect heavy delay particularly from Fedex for all has custom build.  Best of luck to all.    
Greetings all,  Been a Dell customer for a while now since 2002, this is by far the worst experience I've ever had with dell.  Understandingly that the supply chain has been plaque with problems, I continue to wait patiently for the delays.  As I finally received a FedEx tracking number, I've tracked it diligently daily, however no anvil.  FedEx finally called me after my daily call to track down the package and informed me that the package is lost and that I should contact Dell to start a claim process (Time of wait, 1 month).  Been calling Dell customer services to resolve the missing package, so far all I've got is a run around of "We will call you back".  I've finally received one call from dell and state that Dell will check in with FedEx and I will receive a call today (Been over about a week of calling from my end to dell), as I called today to ask about a possible resolution.  I got another run around again of "You will get a call TOMORROW*.   This is just a bit too much fun for me to handle, I will give Dell the benefit of the doubt that they are reaching out till the end of the day.  By the end of the day, I will probably have to file a "fraudulent charge" with my credit card company as I did not receive the deliverable and reached out to the dealer who had not been able to resolve the issue. For all the other customers that unfortunately had similar experiences, to me, this "YOU WILL GET A CALL TOMORROW" is the straw that broke the camel's back.  Understandingly the pandemic had put a hamper on the supply chain, their customer support could use some reliability check to gain their customer's back.  If you are lucky enough to receive your package, congratulation, and glad that your holiday was saved.  
Ordered in early November 2021, package lost, NO resolution