Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.   Update = User stated the fault was with the original 3rd party USB-C to USB-A converter.
I got a USB USB-C converter to access my mouse and USB memory stick, the problem with that is when the whole thing is connected while booting, the screen is still loading, and loading for a long time, after I disconnect the device, it immediately load to the log in windows screen, similarly, when I connect, there's an icon stating "Safely hardware and eject media" but when I clicked "Eject (memory stick)", nothing happened, but when I brute force and remove it anyway, all of a sudden, the messages "you can remove your device safely" appeared.Also, I could use and access USB stick with the converter before, but now, the laptop read the device but wont load the content, and in the "PC" it only showed my C: drive. Its like gambling, sometimes it works but sometimes it doesn't. It is already frustrating to have a converter attached to the laptop, now I cant even access to anything that required the ports. I regret my decision.
XPS 13 9305, USB-C to USB-A converter boot issue