There is a fault with at least one of three items: Try another genuine Dell charger of at least the same wattage/amperage. If that works, then the fault is likely with your charger. If it doesn't work, then the fault is likely with the jack or the circuit. The jack is a relatively inexpensive item that is not difficult to replace for someone experienced in working on laptops. If a good charger and a new jack won't work, then the fault is likely with the charging circuit on the motherboard, which would normally require replacement of the motherboard.
Hello, I have a weird issue with my Dell G3 17 laptop. First i noticed that it wasnt powering up my battery so i thought it was the charger. I had it checked and it is fine. The thing is that whenever i put the charger in laptop, the lamp on the charger disconnects. In the meantime my battery went to 0% and now i cant turn on my computer. The battery is integrated inside so it is a bit hard to remove, but i managed to open and remove it but i still cant power on my computer even on the cable. As soon as i put the plug inside the lamp on the charger goes off and nothing happens. Can anyone help with this issue?
Dell G3 17 power problem