Your user and Group has to have full permissions to the install directory where SANHQ was installed.  I would try again with a local admin account vs. domain account. 
I used to be able to enable/disable specific notifications within SAN HQ.  I have upgraded a few times and hadn't tried it in a while but now I can no longer do it.  Whenever I try to disable an alert I get an error pop-up saying: 'Unable to save e-mail settings.  The SAN HQ was unable to save the recent e-mail notification changes.  Unable to save changes to group (group name) due to insufficient access permissions or administrative credentials.  Verify that your account has all required permissions and administrator-level access to update the selected group.'  So I get it's a perm issue but not sure where.  SAN HQ connects fine to all my groups and reports data, etc.  Where would this permission be?  Any help would be greatly appreciated, thank you!
SAN HQ unable to save e-mail settings