Dell has arranged a return and refund for me, so all is good.
I took it out of the box and looked in the panel window and the cooler was loose, I never opened it but called a week ago and they put in request for a replacement, How long do I have to wait for a replacement?, I would like my money back if they can't find one. 
Dell G 5000 rattles when I took it out of the box (Refurbished?)