Well this could be the culprit. Personally, I'm no longer going to attempt upgrading to Win10 until I can upgrade my BIOS.  Just a reminder, best backup your system (and not just your data) and set your boot order to either USB or DVD (whichever your rescue solution is in) before attempting a BIOS flash Gordon. BIOS updates are the equivalent of radical maxillofacial reconstruction for laptops. We're not talking about popping a zit b4 Wednesday night Wings & Poker at Angels, a lot of things can go wrong when trying to make your interface look like Kim K's 2 moons. Stay safe :emotion-35:
i have tried 4 times to install win 10 3 times from Microsoft updates  Once with the Media download tool i get this same result every time It downloads ok (win 10)  then i get the install screen with the big circle and percentage in it It does the Copying files ok, then computer restarts then installation continues and now it is installing features and drivers, that goes ok, computer restarts again and should finish the 3rd part, which is configuration settings, the dell logo comes up then screen goes black, i waited an hour and it stayed black no curser showing  After the hour i turned it off and on again, it said attempting to recover installation, screen went black ,waited half an hour, nothing. Turned it off again and after the dell logo it said, restoring previous version of windows I have tried 4 times It will not complete the install . With the Media download tool the message was  " the installation failed in the second_boot phase with an error during boot operation" My computer is a Inspiron 17(7737)  win 8.1  64 bit, dell says it is up to date
unable to install win 10