Hi Jesse, Thanks for the reply. I tried MediaDirect as Administrator and under variuos compatibility modes, and also tried updating PowerDVD. The PowerDVD updates were not vary successful - I couldn't find any for the version I have (MediaDirect 4 = Cyberlink PowerCinema 4.0.4707. However, I have managed to get MediaDirect working. I installed from scratch, then went to the "Options" menu and installed the four updates it gave me. These all seemed different to the automated ones I got when inserting a BluRay disc, but after the fourth I got the message "No Updates Found". After that, I was able to play a BluRay! Bingo. It must be some quirk with the update engine, or the inability to install correctly, or something. Whatever it was, as long as it continues to play my discs then I'm happy. I won't be rushing out to by any PowerDVD prodcuts soon though - Their updates and support are hopeless. Thanks again, Lee
I bought a Studio 1737 with a Blu-ray Drive about a year ago. It came with Windows Vista SP1 Home Premium which I have recently replaced with Windows 7 Premium 64-bit. I have re-installed MediaDirect 4.0 from the original disk. When I try to play a Blu-ray, MediaDirect says that a critical update is required. Fine, I download and install MediaDirect_4.exe. On restart MediaDirect directs me to install Dell_Patch.exe. When this is done, a third update is required: Dell-MediaDirect.exe. OK, I on restart MediaDirect says that MediaDirect_4.exe is required again! I've gone through the cycle 3 times with no change in behaviour (skipping the update doen't work) and I can't play my Blu-ray disks. I have unsinstalled MediaDirectand started clean but the same thing happens. Does anyone have a suggestion as to what might be going on? Has anyone else had this happen? Is MediaDirect compatible with Windows 7 64? Many thanks for any assistance. Lee
MediaDirect 4.0 Will Not Play Blu-Ray