Hi Chris.  I have no real help for you I'm sorry to say, but I am also experiencing the same problem with my new Inspiron 7000 laptop.  I did try Method 2 and it got all the way through the Sfc scan to the end without requiring installation media, and got the message:  "Windows Resource Protection did not find any integrity violations.", so that was a dead end too. This is taking me back 20 years to Windows 2 and all the obscure hardware conflicts we used to get then. Windows 8 rhymes with mistake as far as I'm concerned.
Hi, this issue is doing my head in. I have a new (less then a week old) 15inch 7000 series laptop with Windows 8.1 preinstalled from Dell UK. A day after use I start getting a blue screen overlaying the start screen (and everything I try to access) saying 'Please wait'. I found ways online to fix the problem with the only one option working being roll back to a restore point. For the last 3 days I have had to perform system restores, and don't particularly want to carry on doing this every day. Note all I have changed is installing Chrome, I've been using this site [URL] but it appears this problem is very popular and there is no fix as yet. Findings I have disabled the Sky drive sync'ing as lot's of posts talk about integration problems with the OS.  Before I go kicking off to Dell support by phone, does any body know more about this issue? From looking around I found that in the 'My Dell app' under 'checkup\System History' a critical error on the day I received the laptop. I would like to completely re-install my system but I don't have the media, have no idea where to find my windows key. I found something about 'downloading factory software' on the Dell site but it didn't work. What are you supposed to do here.  
PLEASE WAIT , BLUE SCREEN, Windows 8.1 after logging in on new Inspiron 7537