Also, please note the irony that I am posting on a forum titled "customer care" and getting PMs from "Dell-cares", and yet the person responding to me is telling me that he's not in customer care. 
About a month ago, I purchased an Aurora R8. They gave me an estimated delivery date of May 15th. Recently they told me that the shipping date will be postponed by 13 days to the 28th. I contacted them via email, and they told me the shipping date was actually changed to the 18th and this was due to a shortage of components. When I asked what the component was, I got no reply. A couple of days have gone by, and the estimated date of shipping is still on the official 28th and I have not received a straight answer. I have nothing but a couple of emails trying to assure me that it will ship on the 18th. To put this in perspective. I can order every component for a similarly spec'd PC and assemble it together myself before the 25th. I ordered from dell because I thought it was going to be an easy, stress free procedure. It has been anything but such. It only gets worse when I come online, and I see a bunch of people suffering the same problem.    So let's make this clear: I do not consent to the delay of my deliver from the 15th to the 28th. If I'm being honest, the 1 month wait for the initial shipping time is already ridiculous, but I tolerated it. But the delay and the lack of transparency is something I do not wish to deal with. Please cancel my order for the r8 immediately.  
Cancel my order please