Hey Dan, I have had some success, both KVMs now updated.  However I updated using the digital 1.6.20 not the Analog 1.6.3.  So ensure you have the correct version, as the digital is actually in the Racks part of the list. Stu.
I know this is probably really easy... but i've done a bit of searching and I can't find instructions on how to flash the firmware on a Dell KVM? I can't seem to see the option via the Web Interface on the KVM either. I've downloaded the firmware but it doesn't contain any instructions & I couldn't find any info with a Google or Dell Forum search - so if someone can point me in the right direction that'd be great. Thanks,Dan
How to update firmware on Dell KVM 2162DS