Direct Link for Dell USB tool  In case this link works for you. You will have to switch back to UEFI and SATA operation should be RAID. Secureboot can be left off or on.    If the tool still give you the issue. Use media creation tool.  Change boot sequence from UEFI to Legacy : Boot mode should be UEFI. Secure boot should be turned off in this case as you are using a non Dell OS image. Sata Mode should be RAID (Dell huh!!)   Now reboot to F12.  Choose USB showing under UEFI boot (mandatory)  On the page where to install windows : Delete every partition until you have only one allocated space. Do not Partition HDD, Just select Unallocated space and hit Next,.     ( Optional)  : There is a chance that on Disk selection Screen you do not see any Drive. Download and extract copy of IRST Driver and extract it in a new folder on the same flash drive.       
Here is the problem: Equipment - Dell XSP 13 9360 - 256GB SSD, Running windows 10 with all of the latest updates from dell and Microsoft. Went to start the laptop last night, and Dell Support Assistant started. The scan stated that there was no SSD present. I checked the BIOS, and restarted it a number of times and the same error message appeared. The drive was seated correctly. My conclusion was the SSD was dead and needed to be replaced.  I went out and purchased a WD 1TB replacement SSD. Installed the new drive in the laptop. 1. I attempted to download the Dell OS Recovery Tool. However, on multiple PC's, clicking the button does nothing. I was logged into my account, with the service tag entered. I also tried multiple browsers, same result. Very frustrating since this was my preferred option.  2. Since step 1, didn't work. I downloaded the Window 10 Media Creation Tool and created a bootable USB device to do a fresh install of Window 10 on the new 1TB SSD.  After playing around in The BIOS to allow it to boot from a USB (turn off secure boot, change boot sequence from UEFI to Legacy, Advance Boot Options - Enable Legacy Option Roms and UEFI network stacks). The windows installation starts and progresses to about 80%, then get a blue screen stating the following "Reset This PC. There was a problem resetting your PC. No changes were made." The only option is to cancel. I have done this three times with the same result.  At this stage, I am stumped and looking for any suggestions or guidance? I have done numerous OS installs, never run into challenges like this. Thank you.   
Reinstall Microsoft Windows 10 Dell XPS 13 9360