To receive assistance from Dell Chat support, they need to verify the warranty status and ownership. Click the "Get help now" icon on the right to start a live chat session. Provide to them the private Service Tag. "Every button on the back panel just brings up the input source selection, pictured below"Usually that means that you do NOT have a PC connected to one of the S3222HG video in ports? Do you?
Hello,I'm trying to get into the OSD menu of my S3222HG and I just can't. Every button on the back panel just brings up the input source selection, pictured below. From there, I can't back out to any other menu. I can navigate and select an input source, but that's it. Every button otherwise either backs out or selects the highlighted source.The only other thing I can do is open up and navigate the lock menu.So ultimately I can confirm that every button is functional in that it does something when pressed and that all four directions on the joystick are working when in a menu that features a vertical or horizontal set of options.This was not happening when I got the monitor several months ago. When doing my initial setup I had no problem going in and tweaking all the settings for general use. I want to say I setup some of the buttons as shortcuts, but that shouldn't keep me from accessing the general menu from pressing the joystick. I've tried the usual: Disconnecting all input sources, power cycles, unplugging from the power. Going through the manual, I see no sort of physical fail safe for a factory reset or anything. Everything in the manual wants me to get to something in the OSD menu. Please tell me I'm just a dummy and am missing something obvious.[IMAGE]
S3222HG, can't get into OSD menu?