During my WebEx with EMC support, we discovered Solutions Enabler for the server running Unisphere has version 8.1.0.0 and the Solutions Enabler for the collector is running version 8.3.0.6 which according to the Support Matrix is a no no.  Client side version should be less than or equal to the version on the server side.  So with that said, I need to upgrade the SE on the server side and see if this solves the issue.
We are running SRM version 4.0.1.  Under "Explore>>Storage>> Storage Systems>> XYZ  >>  Components >> Storage Groups", for our non vmax3 arrays the cells for "Capacity" all fill in with just a 0.  If you read the description for that column, it says "Total Capacity of the Storage Group. This is known as Subscription (GB) in UniVmax for VMAX3 arrays."  We need to see the actual real numbers and not just a bunch of zeros for this column for our non vmax3 arrays.  How do we fix this?  I couldn't find anything where I looked. I found something in the vmax collecting config not sure if it means anything or not. Here it is:                Can anyone help?
How can we get Storage Group metrics to fill in for "capacity" other than a 
zero for non vmax3 arrays?