Thanks for the reply. I realize this forum is for users to help others, but after spending over 5 hours calling and emailing Dell, being transferred, disconnected, told I had to pay for support, I would hope that I could actually speak to a Dell employee who knew something about their own software: apparently I have had no luck. The songs are all triplicated in Dell Stage. I use iTunes for my iPhone, iPod touch and iPad and iTunes does not have them triplicated-I'm aware of how in iTunes to show duplicate files. I like the Dell Stage software, especially for movies, and the 3D pics and visuals hence the reason I don't want to get rid of it just yet. My initial thought is that is it reading them somehow from 2 different file paths but it looks like at this point I will be removing the software all together. Thanks again. I'm just surprised that noone at Dell can help me with their own software program. Technical support stated it wasn't hardware related, transferred me to Customer Care who told me to use a website called duplicatefiles.com to get rid of them. I work on computers for a living, this is my 4th Dell XPS system. I was hesitant on getting rid of the my XPS M1710 because I love it so much but the speakers blew and I do play alot of music on my laptop. Best regards-
On this less than 2 week old laptop, all my music is duplicated in Dell Stage. How or why is this done? Is there some type of conflict with iTunes? How do I correct it? I called support and the answer they gave me was to go to duplicatefiles.com and use their software! Unacceptable to me!
Dell Stage - Brand New XPS 17 3D