Hi,I'm sorry about the late response caused due to spike in volume. This is not the experience we would want our customers to go through. Please private message us the order number, registered owner's name and email ID. I want to review this for you. 
I ordered Dell Inspiron 5000 on 28th July, 2020. Dell website show me delivery time 2-3 business days. I called customer care regarding delivery of my laptop on week. Customer care told they will deliver my laptop on 10th August. I called them on10th August, Customer care person told me they will deliver my laptop after 5 days( Friday). I ordered my laptop before two weeks. They still didn’t know when they will deliver my laptop. 
Order delayed