You must not have paid off the computer in the 0% interest period. If you don't pay off the full amount, you will be responsible for the full interest payment over the course of the loan. The current 6 months, 0% interest states, "Interest will be charged to your account from the purchase date if the purchase balance is not paid in full by your payment due date in April, 2015 or if you make a late payment." www.dell.com/.../dpa_payment_options It's a pretty typical arrangement if you use financing from a furniture store, retailer, etc.
Hi I was a loyal customer for Dell past 15+ years. They always helped me whenever I had technical difficulties. However it all changed when I purchased an Alienware through Dell Financial Services (DFS) July last year. My 1 year 0% interest promotional period ended July 2014 and August interest alone came out to be $376.02. That is about 28% of the computer. I spoke with 5 different DFS representatives past week to tell them I had no idea they would charge me $376 as interest. I really had no idea they would charge me that. I told them I would pay the whole amount just not the interest rate and they all told me they would waive $30-50. This is not fair. I don't even know if its legal. Their customer service is really horrible and were very disrespectful to me.
I purchased Alienware through DFS for 0% interest for 1 year