Hi,   I'm very sorry to hear of what has happened. This is not the experience we want our customers to have. The order number provided does not pull any records of an order. Could you provide the correct order # and the registered owner's name via direct message? I'll have it checked right away.   -Susanna    
I cancelled an Order 2 Days ago, and u still have not been refunded my money which is over £1169 which still has not been returned to me. I've contacted Dell Customer care via phone twice and they said that the money will be returned to my account in 24-48 hours, but that simply was not the case. I am becoming increasingly worried as it seems that I have been robbed of over £1000. 
Order Cancelled: but Money has not been Refunded?