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I purchased Dell Inspiron 14 5410 2in one laptop online from official dell website on 4th Jan 22 . It was delivered on 9th Jan 22. I unboxed it on 11th Jan . It Ran into blue screen mode within 5 mins into bios mode. I started chatting with dell support and I was asked to reinstall windows.I did it and system ran smooth for one hour and again same problem started ,I was made to reinstall windows some 20 times and then they took my laptop On remote and tried their best but couldn't settle the issue . Then they agreed to send their service engineer to my place and he also couldn't fix the issue.  On 3rd feb22 whole unit replacement was approved , since then I am in regular chat and calls with dell team on multiple platforms. Every time they make a false promises that within somebody fro dell team will contact you in 24 hrs but nobody  cares about it. I don't know how much more time is it going to take . I think after lots of losses without a laptop and in times where kids are taking online classes only the option left is consumer court, I truly repent my purchase of 85000 INR .  It's been almost 2 months since I am without a laptop.
Inspiron 14 5410 2-in-1 Blue screen