Hi, Thanks for confirming it.This is a 3rd party software and it seems its a problem with the settings of internet explorer you are using to access this site.I would suggest you to try a different browser like Mozilla Firefox or Google Chrome.If it workd fine in any one of these browsers ,please reset the internet explorer settings.Please follow the steps below: 1. Exit all programs, including Internet Explorer.2. The Internet Options dialog box appears.3. Click the Advanced tab.4.Under Reset Internet Explorer settings, click Reset. Then click Reset again.5. Click to select the Delete personal settings check box if you also want to remove browsing history, home pages.6. When Internet Explorer finishes resetting the settings, click Close. 7. Restart Internet Explorer and check by browsing the web address. Please reply with the results. Thanks and RegardsPriyanka S#iworkfordell  
Dell  inspiron 530 windows XP Pro sp3 IE 8 When I am on my Identity theft protection web site and click on a link to access, update edit information a gray transluscent curtain descends and freezes any access to dialog or entry boxes to effect interaction. I have to back button or refresh to get back to screen but eventually the back button is de-highlighted. Top part of screen tabs, toolbar, address bar etc are normal.  They are useless at their help line and after jumping through the elementary hoops they suggest I un and re-installed Internet Explorer8. Tried other PC's other Browsers and even a Mac. I got a blackout with the Mac. Any thoughts?
Identity theft website locks up when link is accessed