Hi  djsnooks, Please let me know the operating system you are trying to upgrade (Vista or 7). If you are trying to upgrade Windows 7 SP1, please check the Microsoft article below to make sure you have performed the steps properly. [URL] If you are still unable to upgrade try to download and install the upgrade from the link below: [URL] If you are trying to install windows Vista SP1, you can try to download and install it from the link below. [URL] Please reply for any further questions.
Hello everyone, A member of the extended family has a 1420 that's been acting up. I ran the system recovery and restored it to factory. This means it does not have SP1. Winodws Update shows SP1 is available, but if I tell it to install it goes through the motions and then shows Successful without actually installing the service pack. Reboot and it's it available in WU again ... Any thoughts? I have run Microsoft Fix-It which says it fixed 2 WU issues, but no change.   Dan
Inspiron 1420 factory restore