NateMac Do you need a part or do you need a re-installation  disc  and driver discs? What error did PC  Diagnostics find, did it tell you what  part was not passing their test? If you're out of warranty I don't think you can  get those disc for a re installation.  Zb1
Hi, my friend has an out of warranty Inspiron 15 N5040.  When I go to the site that requests an order for backup media for purchase we're greeted with: Dell PC Diagnostics complete – Errors Found.This system is from a region not currently eligible for an automated resolution. A part replacement is required to resolve your issue. Please click in order to get redirected to proper region. Now, this is a dell purchased in Canada.. and the site says US & Can only.  So if you click the link it just goes to the Canada site and gives the same message.  Does this mean that the machine is just ineligible to get the recovery media? Thanks for the help!
Recovery media purchase for out of warranty laptop