As per the latest update on the dispatch, we see that the parts were delivered to the technician on 1/13/2021 at 9:18 AM. Also, we see that you have been informed about the delay. Please allow us another 1-2 business days and the service should be completed accordingly.DELL-Cares
I got this Inspiron G5 SE 5505 a mere 6 months ago to use for gaming and schoolwork for college. It seemed like a good idea at first, good specs, great price. As soon as I got it I was able to play all my favorite games at 100 fps with high graphics settings. The first problem occurred about two months in when my computer literally would not turn on. It took about two weeks for someone to show up after someone replaced the technician that kept ignoring all his calls. They had to replace the motherboard. I'm no computer whiz but I'm pretty sure that isn't supposed to happen, especially to a brand spanking new computer. It's all been downhill after that as my computer has been getting slower, heating up faster, and my frames in games are dropping tremendously. Now my favorite game Destiny 2 can barely run at 50 fps with the absolute lowest graphics settings while I'm just standing still staring at a wall with no enemies around. I you not just four months ago I could run this game at an average of 100 fps with high graphics settings as I'm fighting hordes of enemies. I'm beyond depressed as I've realized that I'm probably stuck with this product since there are no operational problems with it. I've updated all the drivers, followed every optimization guide, and ran every type of diagnostic test available. I wish I could just get a refund since this was a purchase, but I don't think that's how Dell works based on all the other stuff I've seen on this site. If I somehow can get my money refunded, I would probably go back to Xbox since desktops are ludicrously priced and PC gaming keeps getting. In the meantime, I guess I'll have to stick to Animal Jam since this piece of junk gives me migraines if I try to run any game with minorly high performance requirements.  Code of Conduct policy which you agreed to when joining. Refunds are only allowed inside the first 30 days from the Dell invoice date. DELL-Admin> 
Inspiron G5 SE 5505 is ruined