Do you have any update to share ? 12/8 =I had reached out to the team to have the request reviewed and I'm sorry to let you know that we will be unable to offer any further discounts/coupons as both the orders were already on discount price. DELL-Cares
Hi, I placed an order on Nov 26th. The order went on to hold status. When I called the customer care, I was told that the order needs to be cancelled and new one has to be placed. I used a coupon code when I placed my order initially. The customer care person told me that once the order gets cancelled, I will receive email regarding the coupon code within 4 to 5 hours of cancellation. Its been more than 2 days, I didn't receive any email regarding the order or coupon. I wasted almost 3 hours talking to customer care people, getting transferred between departments. No one was able to answer my question : how can I get my coupon code activated again ?
My order got cancelled by customer care person, and I lost my coupon code