Hi jimbooutlaw, Thanks for posting on the Forum. It normally takes 7-10 business days to build a computer.  They are built in China and sent to the USA for boxing and shipping to the customer.  Delivery times are in addition to that. Your estimated delivery date is just that, an estimated date,  that is calculated based on three factors: Shipping and Delivery I apologize that your order is taking more time than you expected.  If you would like me to look into this on your behalf, please contact me privately and include your information.  Thanks. Regards,Robert
I ordered my  Alienware 17 laptop over 2 weeks ago and it is still in production how long dose this  process usually take? I got one upgrade on I updated 8 GB Ram to 16 GB thanks in advance 
How long will my computer be in production?