Turns out the suggestion from Dell support to run the support assist app and run all checks and install any recommended updates seems to have solved the issue.
Hi, hope this is in the correct sction of the forum (apologies if not).Recently set up a "computer room" at home and had ethernet sockets installed in the room.The issue is, everytime i turn the computer on it is unable to connect to the internet. When i look at the network connections page it willl say either the cable is unplugged, or unable to identify. I tried to disable and then enable but that didn't work. When i click to diagnose it is unable to fix, I either get a message that says the cable is unplugged or Ethernet doesn't have a valid IP configuration. Im not great with computers, my knowledge is very limited. Ive checked the cables are all securely attached. But i don't know if the problem is the computer (recently got a Dell G5 5000), the ethernet cable (have just ordered a new one just in case) or the ethernet sockets? So i am hoping one of you more knowledgable people can shed some light on my problem, maybe even offer a solution. Many thanks.
Wired ethernet won't connect on Dell G5 5000