bDawk20,   I had a Dell Studio 1737. It came with Vista 32-bit. I installed Vista 64-bit on a separate partition. I then Installed Windows 7 64-bit on the Vista 32-bit partition. I had the fingerprint reader and installed it from the disk, I think. If that didn't work, then try Authentec AES2810 (Fingerprint Reader W7 64-bit)     One way or the other, I had it working with no problems.     Rick
My Biometrics works and I can log into Windows with my fingerprint, but DigitalPersona won't work, which also means I can't use my fingerprint to log into websites using the software. I have a Dell Studio 17 that came with Windows Vista, but I upgraded to Windows 7 (DigitalPersona still worked after this). I believe it is a 64 bit operating system (that's what it says under My Computer properties). The problem began when a Dell Technician did a Dell Connect and played around with drivers while trying to fix a problem I was having with my webcam. The problem turned out to be a hardware issue so they sent someone over to replace the webcam and it worked fine. But after testing to see if it was something with the driver, the DigitalPersona stopped working. He may have deleted certain drivers in the Device Manager.I have tried the following:-Uninstalled DigitalPersona completely and reinstalled it-Used the Repair option-Tried to Run as Administrator-Reinstalled the driver for Biometrics according to Dell Support websiteIf anyone can help I'd really appreciate it again. Thanks in advance,Anthony
DigitalPersona Personal Error