Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.   A service was setup. The request for a free 5 year warranty extension was denied as per Dell policy.
G3 15 3590, in warranty. After 1 year of usage the screen  holder / hinge broken. It was replaced, the whole screen Unit. After 1 year it happened again. The laptop handled with care and used average 2x-3x a week. Not  delivered every day, just used at home. I'm very much disappointed for this construction, from my point of view this is a serious quality issue. I would like to address official complaint regarding this. My warranty period ends this year, so I'm not willing to finance yearly a new screen as the hinge breaks yearly. From my point of view would be acceptable to get extra 5 years warranty for this issue when it will happen again, or replace this G3 15 3590 to a similar one with better construction of screen fixing-hinge. Whom should I address this issue for solution? Thanks a lot!
G3 15 3590, hinge fault?