To help reset the IP manageability please follow the steps below:  1. Set up a null modem (RS-232) cable to the maint port on the back of the switch.2. Using Hyperterminal, make a connection using the COM port with the following settings:a. Bits per second 57600 b. Data Bits 8c. Parity Noned. Stop Bits 1e. Flow Control None.3. Then use the password `level-2', it should show as all x's.4. Press enter, and you will see a SSP0> (or similar)  prompt.5. Now type the command ipconfig6. You will see the current IP address, subnet and gateway.7. Unplug the Ethernet cable from the switch and using the command ipconfig again enter ipconfig xxx.xxx.xxx.xxx yyy.yyy.yyy.yyy zzz.zzz.zzz.zzz where xxx.xxx.xxx.xxx is the IP address, yyy.yyy.yyy.yyy is the subnet, zzz.zzz.zzz.zzz is the gateway, and change the IP address by one number.8. Then change it back using the same command.  if that does not resolve issue please see emc133068  -Jeff
Hi All,  Need some help as we are unable to ping/telenet or connect through web interface to a Mcdata 4400 sphereon switch.  Tried power-off/on the switch > still no luck. Changed network cable > still no luck.  All suggestions and steps shall be highly appreciated.  regards, Samir
Mcdata 4400 cannot be pinged