Lachlandehaas, I believe you are correct in assuming the issue is caused by the firmware being out of date. The firmware actually is a couple updates behind. You can find the current version of the update here. Update the fw on the controller and let me know if the VD shows ONLINE afterwards. Let me know what you see
Hi, I have several PowerEdge R720 servers with PERC H710P and H710P Mini (embedded) controllers that are having issues. According to omreport, the controller is in a non-critical status and a degraded status: ControllerID : 1Status : Non-CriticalName : PERC H710P AdapterSlot ID : PCI Slot 2State : DegradedFirmware Version : 21.3.0-0009Minimum Required Firmware Version : 21.3.1-0001Driver Version : 06.806.08.00-rh3Minimum Required Driver Version : Not ApplicableStorport Driver Version : Not ApplicableMinimum Required Storport Driver Version : Not ApplicableNumber of Connectors : 2Rebuild Rate : 30%BGI Rate : 30%Check Consistency Rate : 30%Reconstruct Rate : 30%Alarm State : Not ApplicableCluster Mode : Not ApplicableSCSI Initiator ID : Not ApplicableCache Memory Size : 1024 MBPatrol Read Mode : AutoPatrol Read State : StoppedPatrol Read Rate : 30%Patrol Read Iterations : 42Abort Check Consistency on Error : DisabledAllow Revertible Hot Spare and Replace Member : EnabledLoad Balance : Not ApplicableAuto Replace Member on Predictive Failure : DisabledRedundant Path view : Not ApplicableCacheCade Capable : YesPersistent Hot Spare : DisabledEncryption Capable : YesEncryption Key Present : NoEncryption Mode : NonePreserved Cache : Not ApplicableSpin Down Unconfigured Drives : DisabledSpin Down Hot Spares : DisabledSpin Down Configured Drives : DisabledAutomatic Disk Power Saving (Idle C) : DisabledStart Time (HH:MM) : Not ApplicableTime Interval for Spin Up (in Hours) : Not Applicable Vdisk is OK: Controller PERC H710P Adapter (Slot 2)ID : 0Status : OkName : Virtual Disk 0State : ReadyHot Spare Policy violated : Not AssignedEncrypted : NoLayout : RAID-5Size : 3,350.25 GB (3597303545856 bytes)T10 Protection Information Status : NoAssociated Fluid Cache State : Not ApplicableDevice Name : /dev/sdcBus Protocol : SASMedia : HDDRead Policy : Adaptive Read AheadWrite Policy : Write BackCache Policy : Not ApplicableStripe Element Size : 64 KBDisk Cache Policy : Disabled And so are the physical disks (output truncated, there are a lot of disks!): ID : 0:2:7Status : OkName : Physical Disk 0:2:7State : ReadyPower Status : Spun UpBus Protocol : SASMedia : HDDPart of Cache Pool : Not ApplicableRemaining Rated Write Endurance : Not ApplicableFailure Predicted : NoRevision : LS0ADriver Version : Not ApplicableModel Number : Not ApplicableT10 PI Capable : NoCertified : YesEncryption Capable : NoEncrypted : Not ApplicableProgress : Not ApplicableMirror Set ID : Not ApplicableCapacity : 558.38 GB (599550590976 bytes)Used RAID Disk Space : 558.38 GB (599550590976 bytes)Available RAID Disk Space : 0.00 GB (0 bytes)Hot Spare : DedicatedVendor ID : DELL(tm)Product ID : ST600MM0006Serial No. : S0M4EMF4Part Number : CN07YX587262251B0119A02Negotiated Speed : 6.00 GbpsCapable Speed : 6.00 GbpsPCIe Negotiated Link Width : Not ApplicablePCIe Maximum Link Width : Not ApplicableSector Size : 512BDevice Write Cache : Not ApplicableManufacture Day : 03Manufacture Week : 02Manufacture Year : 2015SAS Address : 5000C5007F103929Form Factor : Not AvailableSub Vendor : Not Available I had found a previous thread that suggested updating the firmware, but I cannot find a newer firmware version for the controllers (embedded or additional). If it makes a difference, all servers are running RHEL 6.6 (Santiago)
H710P controller state degraded, but pdisks and vdisks are OK