Hi, I am having exactly the same problem with my Dell v313w and Dell XPS 64 bit win7 computer.  Has anyone confirmed that removal of explorer 11 is the solution to this problem? My sister yesterday couldn't get a boarding pass printed. She got the first page printed and then ran into this problem. She rebooted the computer and then on printing the page it wouldn't print the black ink even though there is black ink. I have been using printers all my life and this printer model, quite frankly, is the worst model I have had the misfortune to have had. I got it as a presnt with my laptop and planning to dump it if I cant get this issue resolved permanently. Thanks in advance
First I apologize if this is redundant. I've spent countless hours scouring the web for answers and have not found anything to fix my issue. I've searched the forums as best I can but to no avail. I am having an issue with a Dell V313w all in one that seems common yet I've seen no concrete answers to resolve this. Basically what's happening is the printer seems to not be getting the message that there's a print job. It will print say one time then when I go to print a second document it will sometimes make the noises like its going to print but does noting. The document gets stuck in queue and I have to reboot the computer to clear it. I've done all the recommended steps, stop and start the spool manually, run the command to stop and re started the spool. I've removed all anti virus, removed and re-installed the printer as a device and have updated the dell firmware. Nothing seems to work. The copy function works fine so I know t he device will print. It's the communication from the computer to the printer. I've toggled all the USB ports to continue supplying power and the issue occurs without the PC going into hibernation. My PC is a Dell Insprion 570 running Windows 7 64Bit with an AMD Athalon II processor. Any help would be appreciated before I toss this printer into the wall. Thanks, Eric
V313w, not printing