"Tried to reimage, when it rebooted we are now at the Alienware Logo page" So you loaded an image from a different PC onto the Alienware?  If that is the case, I suspect it's probably a conflict in the BIOs settings. For example, the default OEM setting in the R9 is RAID, which probably wouldn't work with an imaged boot drive from a different PC.  Also, it were an MBR OS drive that were imaged and restored, you'd have a problem with UEFI.  Try removing the NVME and disconnecting the 3.5" spinner, and seeing if you can F2 and adjust the bios settings accordingly.  If necessary you can insert a win 10 flash media installer, shift F10 for CMD, and dispart clean the HDD for any boot manager issues.  I don't think a CMOS reset is the fix here. 
 Brand new computer, pulled out of the box. Booted up, installed image, rebooted. Not all of the image had deployed. Tried to reimage, when it rebooted we are now at the Alienware Logo page with no F2 or F12 options. Nothing happens if I hit those keys. I have unplugged everything and plugged it all back in saving the power for last. Did not work. I have switched out the mouse, monitor and cables, still nothing. Can anybody help me with this issue? Please let me know if you need more info. Thank you. CloverRover 
Aurora R9, can't boot beyond the Alienware Logo