Update: worked with Dell-Cares and was able to get the site working/software installed. It seems the site might have been unable to be reached initially but resolved on its own. 
Digital Delivery.  I click either "redeem" or "download all"  and I am taken to Chrome where the screen just thinks forever.  I tried to directly download following the steps on the dell website and the Key is listed as non valid and will not proceed. Why can this not "just work"?
Digital Delivery Acrobat standard 2020 not installing