Col288, The red X in the device list is indicating a Critical Condition detected on that device. If you go to Open Manage on the server, is it showing anything in the hardware log or that is showing any errors? If not then go to ITA and do a status update refresh. Let me know how it goes.
So I have installed ITA. I also have Openmange working. (Power edge 860) It seems to work E.G. it sends me an email when I do someting like open chassis. Great. However on the IT Assistant software on my Server (device) there is a red x. When I right click on this device and look at device details I see a red x. Here is what it says under the followign column headings. Agent Global Status | Agent Name | Agent Manufacturer | Agent Version (RED X) | (Server Administrator) | (Mang SW for Dell systems) | (Dell Inc.) | (6.5.0) I'm not sure what its tell me is wrong . Can anyone clarify this. Thanks.
Red X on Server Administrator Management software for Dell systems in ITA