After sending another email to support, it seems my issue is now resolved. 
I have an issue with my cart, please see below:  [IMAGE] [IMAGE]   I am unable to add anything to my cart. I have tried another machine, cleared cache and cookies and still unable to add anything.  I have spoken with MULTIPLE technical advisors who cannot resolve the issue. Can anyone please point me in the right direction (Support wise) as all I need is someone to go onto the back end and clear the buggy cart. Thanks in advince, Terry  
Broken Cart