* Go to the x17 R1 drivers page* Click CATEGORY* Click Show All* It shows BIOS 1.18.0* Under, "Important Information", it states = "Once the BIOS is upgraded, you cannot downgrade the BIOS to version 1.3.0 or earlier" * Click "Older versions"* It shows 12 BIOS updates that you could in theory roll back [IMAGE]
Earlier I installed the 7th Apr 2023 BIOS Update for my Alienware x17 R1. Everything seemed fine initially, with the new firmware also fixing issues with Bluetooth compatibility. However, now I am unable to select any item in Windows Explorer without the cursor permanently going to "busy", effectively making Explorer inaccessible. I have tried to restart the application, and force-quit and open a new process, but the issue returns. Whilst I have run a full virus scan, I suspect the problem is with the new BIOS firmware. Is it possible to rollback to the previous build?
x17 R1, Windows Explorer, permanently inaccessible