I think its important to follow up on these sorts of posts and let folks know that the issue I was having has been resolved and well done by both the software support folks and Dell. I'm pleased to be able to say that they provided some excellent post sales support for me and were responsive to my needs.   Thanks
Can't find any evidence of Microsoft Office 2021 installed on my new Alienware R5 laptop. Pity really. Operating system is up to date and my invoice is clearly labelled for it but the steps required to activate it aren't valid for the How to videos...
office 2021 ordered but not installed