I presume you have ver 5.5.9. GameEye seems to be a new package ( don't know what is the use) but I have also tried to remove that, not to waste cpu cycles, you simply got to the install directory, in my case is, /Program files/Alienware/alienwareFxdisplay001 components and run the uninstall. exe there. The get that back I ran the main install program add packages option. Using the repair option does not re-install it. AWCC ran with no obvious problems without GameEye. It maybe a useful option if it causes problems until they find solutions.
I've got two new issues: 1. Three or four weeks ago, sound playing is being disturbed. There was an audio update with Alienware Update App.What's the issue: Video and Audio are not synced when playing longer videos, sound hums or crackles shortly, this happens every 10 to 30 seconds. What I did already: Uninstalled "Realtek(R) Audio" in Device-Manager -> Restarted computer -> Windows automatically Reinstalled Realtek audio drivers, same issue appears. Wrote support. 2. Latest Update by Alienware Update: Computer continuously working on somethingWhat's the issue: Mouse icon continuously has that "thinking circle" besides, every 2-3 seconds that circle shows up and goes always. You know that circle, because it always comes up when computer is really busy with some tasks."WMI Provider Host" (WmiPrvSE.exe) is highly ranked with CPU in Task Manager when computer is idle, since this Update, some process with this program seems to not finish. What I did already: Uninstalled "Dellinstrumentation Device" in Device-Manager, because it's the newest addition for me in Device-Manager and this link says it has something to with WMI Provide. Why does my system need Dellinstrumentation Device? I don't need an additional Computer Management Feature, what is it good for?
Aurora R10, audio issue, mouse busy signal