Update = After verifying ownership and completing troubleshooting, a DELL agent setup a refurbished monitor exchange.
I am trying to use a Dell S2721QS connected to an XPS 13 laptop via a DA310 USB hub. This is my second USB hub and multiple times per day my screen goes black, though I can often still see the white mouse cursor. I have tried different HDMI cables, updated Dell Display Manager, run Dell diagnostics to no avail. I did not have this issue with my older HDMI monitor so do I need to get this one replaced?
XPS 13, DA310, S2721QS goes black, odd symbols