Customer care got back with me quickly this time to let me know that they have no idea when it will ship due to lack of parts.  This should have been told to me when I ordered, but hey, as long as they get paid right.  This will most definitely be my only order if I don't cancel.
Order was supposed to have shipped on the 21st. It is now the 24th and have not entered production. Have chatted with multiple reps, and they can't even say why. No updates, Dell does not care. So close to canceling my order at this point. Should have checked the forums before ordering.  Seems like there are lots of people experiencing the same.  
Worst customer service ive experienced