The official guide for unlocking is located here [URL] We have 4 dozen SC2020, 3020, 4020, 5020 and i have use the procedure a couple of times but i cant remember if its working on every model or how is it related to the SCOS version. But.. The SC2020 have a BMC and MGMT on the same phys. network port this is whys you see one MAC and to IPs when sniffing. Dell suggest to reconfigure the BMC to a non routable network (169.254.xx.xx) because of issues. If you can reach the BMC question is there another default login or the original Admin needed. For sure you will the the oldest HTML/JAVA!!! you can imagine. I was one connected to it and found nothing usefull :). The later SC have a Dell iDRAC. If i find my installation books i can post if there is a default user/pass for the BMC. Regards,Joerg
Hello everyone, Im working at a company which purchased another company, who ultimately ended up acquiring some hardware from the international location. Of these items, we received a Dell SCV2020.  I haven't really worked with anything like this before, but after doing some research through the forums here and it seems that it may be very difficult to be able to access the management interfaces using the Dell Storage Manager Client, without the username / password. I've tried the defaults and talking to previous employees in that company. They had a remote IT company manage all of their hardware, so nobody has any knowledge of the credentials.... After doing a bit of research i found some threads that mentioned using a unlock.py USB key to by pass the login... but this would require talking to Dell Tech support... So i tried to follow that avenue and see if they could help me. Well the device is out of warranty and they wanted a $1000 service fee to trouble shoot it, or pay $1500 - $3000 to extend the warranty and receive more support. We dont want any of the data on the drives, we just want to integrate this into our current server setups and use them as additional storage.  So at this point I've been able to use wireshark to see what the IPs for the device is and have narrowed it down to two addresses... 192.168.50.99 (BMC) I can SSH into this, but dont have the credentials.... 10.51.106.179 This is the same MAC as the 192.168.50.99, but all ports and connections here are blocked... Any suggestions or help in this case? We just want to utilize this hardware, and at this point if we can access the management interface or anything to configure it, its basically useless to us, which is a bit disappointing.
Accessing a Dell SCV2020 Without Username / Password