Just a quick update: I received an email from help-en-us-91[NAME].com on Saturday, November 9th stating that I would be receiving my VISA card today (Monday, November 11th).  They were right, today I received an email from noreply[NAME].com with an activation link and successfully claimed the card.  You can select from a virtual or physical card, but you have to wait 7-10 business days for the physical card. In all it took 60 days, not 28 as Dell claimed.  I'm just glad it finally came. Nick    
I bought a Dell Alienware Desktop PC and have yet to receive my $200 Visa card 55 days after my claim was validated (it said I should receive the card within 28 days).  I have routinely checked my Spam folder and have called Dell promotional support 4 times over the past 4 weeks (which has been a complete waste of time).  In the beginning, they told me that the card would come the following week.  Now they're telling me they don't know when the card will come.  I read some reports of people receiving their card on Slickdeals (look at the thread titled: Alienware Aurora Desktop + $200 Visa GC: i7-9700, 16GB DDR4, 1TB SSD, RTX 2070), but was wondering if anyone here has received theirs.  Also, is there any other action I can take besides filing a complaint with the BBB? Here's a timeline of events:    
Dell.com PC Promo Visa card Cashback not received - 55 days and counting