Finally!!! Got it to boot and work after removing the battery and holding down the power button for 30 seconds and plugging the battery back in. The other thing that I noticed is that the DELL bios took about 5 minutes to recognize the RAM had been changed. I was looking at the LED codes and then all the sudden, the Dell logo appeared. I believe I just didn't wait long enough for the BIOS to configure the memory and assumed it didn't work. Thank you guys again for all the support, Francis
I recently attempted to upgrade my laptop from 16GB to 32 GB using two Corsair Vengeance DDR5 modules, but my laptop won't boot or post. The illuminated keyboard just cycles and the computer sits. I put the original OEM memory in (Samsung brand) and everything is good. I tried different combo's of old and new, but no luck. Has anyone ran into this issue or have any ideas? Much appreciated... a little disappointed a simple RAM upgrade isn't working. I'm thinking of trying another manufacturer since the DELL OEM 16GB sticks are out of stock.
G16 (7620) Won't Boot (or post) after ram upgrade