We've identified the cause of this issue -- not all the timezone is working as expected. Setting the correct timezone is user friendly but doesn't affect the Hub's functionality. all collection from the agent would be converted to the Hub's timezone.  if you run into this issue when setting the timezone and can't access web UI but receiving above exception, please use the ssconsole to logon to the hub's console directly to reset the timezone . Below shows the steps and remember to "write" before exit. after resetting the timezone the web UI should be accessible again. [IMAGE]
Hi,  We have installed Quest VDI Assessment tool downloaded via quest software website and configured the statis ip in web browser. After configuring its IP details when i click on Hub administration tab and click on vdi agent I am getting the below error message and there after i am unable to connect to the url via web browser.     HTTP Status 500 -  -------------------------------------------------------------------------------- type Exception report message  description The server encountered an internal error () that prevented it from fulfilling this request. exception  org.codehaus.xfire.XFireRuntimeException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Error running manager configurationorg.codehaus.xfire.client.XFireProxy.handleRequest(XFireProxy.java:92)org.codehaus.xfire.client.XFireProxy.invoke(XFireProxy.java:57)$Proxy120.getInformation(Unknown Source)com.trustednetworktech.identity.common.backend.server.SystemConfigurationServiceImpl.getInformation(SystemConfigurationServiceImpl.java:134)com.trustednetworktech.identity.imanager.ui.web.application.imanager.domain.root.IdentitySystemDomainRoot.getApplianceInformation(IdentitySystemDomainRoot.java:920)com.trustednetworktech.identity.imanager.ui.web.application.imanager.domain.IManagerApplicationDomain$4.getVersion(IManagerApplicationDomain.java:64)com.trustednetworktech.identity.imanager.ui.web.application.imanager.domain.root.IManagerSessionDomainRoot.setSession(IManagerSessionDomainRoot.java:31)com.trustednetworktech.identity.common.ui.web.application.base.domain.ApplicationDomain.setSession(ApplicationDomain.java:34)com.trustednetworktech.identity.common.ui.web.application.base.domain.DomainAwareWebRequestCycle. (DomainAwareWebRequestCycle.java:23) com.trustednetworktech.identity.common.ui.web.application.base.domain.DomainAwareRequestCycleFactory.newRequestCycle(DomainAwareRequestCycleFactory.java:26) com.trustednetworktech.identity.imanager.ui.web.application.imanager.domain.CustomDomainAwareRequestCycleFactory.newRequestCycle(CustomDomainAwareRequestCycleFactory.java:38) wicket.Session.newRequestCycle(Session.java:640) wicket.protocol.http.WicketServlet.doGet(WicketServlet.java:214) javax.servlet.http.HttpServlet.service(HttpServlet.java:617) javax.servlet.http.HttpServlet.service(HttpServlet.java:717) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:70) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265) org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:107) org.acegisecurity.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:72) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:124) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) com.trustednetworktech.identity.imanager.ui.web.security.CustomAuthenticationProcessingFilter.doFilter(CustomAuthenticationProcessingFilter.java:69) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) org.acegisecurity.securechannel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:138) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149) org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98) org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)  root cause  org.codehaus.xfire.fault.XFireFault: Error running manager configurationorg.codehaus.xfire.fault.Soap11FaultSerializer.readMessage(Soap11FaultSerializer.java:31)org.codehaus.xfire.fault.SoapFaultSerializer.readMessage(SoapFaultSerializer.java:28)org.codehaus.xfire.soap.handler.ReadHeadersHandler.checkForFault(ReadHeadersHandler.java:111)org.codehaus.xfire.soap.handler.ReadHeadersHandler.invoke(ReadHeadersHandler.java:67)org.codehaus.xfire.handler.HandlerPipeline.invoke(HandlerPipeline.java:131)org.codehaus.xfire.client.Client.onReceive(Client.java:406)org.codehaus.xfire.transport.http.HttpChannel.sendViaClient(HttpChannel.java:139)org.codehaus.xfire.transport.http.HttpChannel.send(HttpChannel.java:48)org.codehaus.xfire.handler.OutMessageSender.invoke(OutMessageSender.java:26)org.codehaus.xfire.handler.HandlerPipeline.invoke(HandlerPipeline.java:131)org.codehaus.xfire.client.Invocation.invoke(Invocation.java:79)org.codehaus.xfire.client.Invocation.invoke(Invocation.java:114)org.codehaus.xfire.client.Client.invoke(Client.java:336)org.codehaus.xfire.client.XFireProxy.handleRequest(XFireProxy.java:77)org.codehaus.xfire.client.XFireProxy.invoke(XFireProxy.java:57)$Proxy120.getInformation(Unknown Source)com.trustednetworktech.identity.common.backend.server.SystemConfigurationServiceImpl.getInformation(SystemConfigurationServiceImpl.java:134)com.trustednetworktech.identity.imanager.ui.web.application.imanager.domain.root.IdentitySystemDomainRoot.getApplianceInformation(IdentitySystemDomainRoot.java:920)com.trustednetworktech.identity.imanager.ui.web.application.imanager.domain.IManagerApplicationDomain$4.getVersion(IManagerApplicationDomain.java:64)com.trustednetworktech.identity.imanager.ui.web.application.imanager.domain.root.IManagerSessionDomainRoot.setSession(IManagerSessionDomainRoot.java:31)com.trustednetworktech.identity.common.ui.web.application.base.domain.ApplicationDomain.setSession(ApplicationDomain.java:34)com.trustednetworktech.identity.common.ui.web.application.base.domain.DomainAwareWebRequestCycle. (DomainAwareWebRequestCycle.java:23) com.trustednetworktech.identity.common.ui.web.application.base.domain.DomainAwareRequestCycleFactory.newRequestCycle(DomainAwareRequestCycleFactory.java:26) com.trustednetworktech.identity.imanager.ui.web.application.imanager.domain.CustomDomainAwareRequestCycleFactory.newRequestCycle(CustomDomainAwareRequestCycleFactory.java:38) wicket.Session.newRequestCycle(Session.java:640) wicket.protocol.http.WicketServlet.doGet(WicketServlet.java:214) javax.servlet.http.HttpServlet.service(HttpServlet.java:617) javax.servlet.http.HttpServlet.service(HttpServlet.java:717) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:70) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265) org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:107) org.acegisecurity.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:72) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:124) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) com.trustednetworktech.identity.imanager.ui.web.security.CustomAuthenticationProcessingFilter.doFilter(CustomAuthenticationProcessingFilter.java:69) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) org.acegisecurity.securechannel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:138) org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149) org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98) org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)  note The full stack trace of the root cause is available in the Apache Tomcat/6.0.29 logs. -------------------------------------------------------------------------------- Apache Tomcat/6.0.29   Request your kind help in solving the above issue.  Regards, Yuvaraj.
Unable to connect via browser after saving the appliance network configurations