I found a solution thanks to the help of customer support, thank you.
I bought an Alienware monitor back in March 25th of this year, but it was canceled without any notification. I got into contact with an agent and they responded that it was an authorization hold that would be removed in 5 days; its been over 10 days since I got that email but I haven't seen any change. Does this mean that I would be getting my money back or would Dell send the monitor to me?
Alienware 25 Monitor Canceled