THIS SOLVED MY PROBLEM: I had the same problem on my Dell Inspiron 1526-Win Vista(32 bit). Aulauncher was not recognizing my already running internet connection. It got solved as under on 15-JUNE-2014: 1)Downloaded & saved latest "aulauncher.exe". Ran it & got "Internet connectione required.." message. 2)Went to Dell support & clicked on "Detect my service tag" . The programme downloaded and ran and seemed to do nothing. 3) Now I ran "aulauncher.exe" and it worked fine. After downloading it ran the file and installed the software. I have just started "My Dell" and it is checking my computer. [In fact it started downloading a "dsc.......exe" file (49-50 MB). I 3G connection was painfully slow & I got several connection error messages. I gave "Retry" and the Dell Installer picked up the download right from where it had been inturrupted. So thanks to Dell installer, I had not to download the whole file everytime.]
I have tried to get dell support center back for several days now and it's getting a  bit old. I deleted my previous connection because of a  previous internet connection problem.  My computer is the Inspiron 14r, Windows 7 Home Premium 64 bit. Right now, I see PcDr but only the logs. One of the logs for the aulauncher says:  wrappers/aulauncher.nsi - 13/11/2013:11:03:21 AM - 228.2.2 - INFO - .OnInit - CMDLINE: "C:\Users\Ed\Documents\Downloads\aulauncher.exe" wrappers/aulauncher.nsi - 13/11/2013:11:03:21 AM - 229.2.2 - INFO - Start aulauncher_6307_21.exe.exe -- logging initializedwrappers/aulauncher.nsi - 13/11/2013:11:03:21 AM - 231.2.2 - INFO - Spawn: 'false'wrappers/aulauncher.nsi - 13/11/2013:11:03:21 AM - 232.2.2 - INFO - Runonce: 'false'wrappers/aulauncher.nsi - 13/11/2013:11:03:21 AM - 233.2.2 - INFO - DontRegisterRunonce: 'false'wrappers/aulauncher.nsi - 13/11/2013:11:03:21 AM - 234.2.2 - INFO - LaunchedFromBrowserPlugin: 'false'wrappers/aulauncher.nsi - 13/11/2013:11:03:21 AM - 235.2.2 - INFO - BrowserParentId: ''wrappers/aulauncher.nsi - 13/11/2013:11:03:21 AM - 236.2.2 - INFO - RollbackFailed: 'false'wrappers/aulauncher.nsi - 13/11/2013:11:03:21 AM - 272.2.2 - INFO - Wrote Runonce key SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\DSC3 updater. The value=`'C:\Users\Ed\Documents\Downloads\aulauncher.exe' /launchrunonce`wrappers/aulauncher.nsi - 13/11/2013:11:03:21 AM - 301.2.2 - INFO - include CUSTOM_PLUGIN_FILESwrappers/aulauncher.nsi - 13/11/2013:11:03:21 AM - 302.1.2.2 - INFO - In CUSTOM_PLUGIN_FILES macrowrappers/aulauncher.nsi - 13/11/2013:11:03:22 AM - 309.2.2.2 - INFO - DetectDSC2 returned ``wrappers/aulauncher.nsi - 13/11/2013:11:03:22 AM - 309.8.2.2 - INFO - Detect DSC3 for previous version result: error: Not foundwrappers/aulauncher.nsi - 13/11/2013:11:03:22 AM - 309.28.2.2 - INFO - Final PreviousVersion:``wrappers/aulauncher.nsi - 13/11/2013:11:03:22 AM - 319.2.2 - INFO - Install dell_dellCodeSigning_1a95.cer result: successwrappers/aulauncher.nsi - 13/11/2013:11:03:22 AM - 330.2.2 - INFO - Install pcdcert.cer result: successwrappers/aulauncher.nsi - 13/11/2013:11:03:22 AM - 336.5.2.2 - INFO - Install dell_certfile.cer result: successwrappers/aulauncher.nsi - 13/11/2013:11:03:22 AM - 336.15.2.2 - INFO - Install pcdDellCert1946.cer result: successwrappers/aulauncher.nsi - 13/11/2013:11:03:22 AM - 351.2.2 - INFO - No previous PCD version foundwrappers/aulauncher.nsi - 13/11/2013:11:03:22 AM - 390.2.2 - INFO - OUTDIR: C:\Users\Ed\AppData\Local\Temp\nsp23F9.tmpwrappers/aulauncher.nsi - 13/11/2013:11:03:22 AM - 394.1.2.2 - INFO - In CUSTOM_FILES macrowrappers/aulauncher.nsi - 13/11/2013:11:03:22 AM - 394.3.2.2 - INFO - Calling bios-plugin::getSystemManufacturerwrappers/aulauncher.nsi - 13/11/2013:11:03:23 AM - 394.9.2.2 - INFO - manufacturer detected as: Dell Inc.         wrappers/aulauncher.nsi - 13/11/2013:11:03:23 AM - 394.12.2.2 - INFO - compare result: 'Dell Inc.         'wrappers/aulauncher.nsi - 13/11/2013:11:03:23 AM - 394.30.2.2 - INFO - Extracting DSC specific fileswrappers/aulauncher.nsi - 13/11/2013:11:03:23 AM - 406.2.2 - INFO - UseSeedBdid: truewrappers/aulauncher.nsi - 13/11/2013:11:03:23 AM - 432.2.2 - INFO - Execute: `"C:\Users\Ed\AppData\Local\Temp\nsp23F9.tmp\appupdater.exe" -install 6307 -vo title=install -n "My Dell"  -noautolaunch -prompts "Finished,NoUpdate,WindowsUpdate,Failure" -s -precheck -check-run-again`  The other log, for the appupdater says:  2013-11-13 11:03:32 (INFO)- ***************************** AppUpdater logging configured for PID 83642013-11-13 11:03:32 (INFO)- Command Line: -install 6307 -vo title=install -n "My Dell" -noautolaunch -prompts Finished,NoUpdate,WindowsUpdate,Failure -s -precheck -check-run-again2013-11-13 11:03:32 (INFO)- Current Working Directory = C:\Users\Ed\AppData\Local\Temp\nsp23F9.tmp2013-11-13 11:03:37 (INFO)- Command Line 'i' has build id: 63072013-11-13 11:03:39 (INFO)- Normal Contrast Mode Detected2013-11-13 11:03:39 (INFO)- Normal Contrast Mode Detected2013-11-13 11:03:39 (INFO)- DownloadProtectedPublicKey([URL] 11:03:40 (ERROR)- URL: [URL] Download exception thrown: Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section.   at System.Net.Configuration.DefaultProxySectionInternal.GetSection()   at System.Net.WebRequest.get_InternalDefaultWebProxy()   at System.Net.HttpWebRequest..ctor(Uri uri, ServicePoint servicePoint)   at System.Net.HttpRequestCreator.Create(Uri Uri)   at System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)   at appupdatercommon.utilities.DownloadUtility.Download (String url, HttpWebResponseHandler`1 handler, ExceptionHandler onException, Boolean noCache, Int32 timeout, Int32 resetCount) 2013-11-13 11:03:40 (ERROR)- Public Key not downloaded, url = [URL] 11:03:40 (INFO)- ApplicationWorkerBase(appupdatercore.applicationworkers.CheckForUpdatesApplicationWorker).Dispose2013-11-13 11:03:40 (INFO)- UserAction(Accept)^ taken under ApplicationViewState(CheckForUpdates)2013-11-13 11:03:40 (INFO)- Normal Contrast Mode Detected  Can anyone make sense of this. I checked my firewall, proxies, etc. and this keeps happening. I would like to know I can get y Del Support Center (aka My Dell) on my computer ad working.   Oh, by the way, I completely deleted any stray traces both in the program files and my registry of any old My Dell's on my computer,  There is however appupdater in my startup which probably came with I tried to install with aulauncher--but that doesn't do anything (because it doesn't recognize my internet connection which I have).  Has anyone been able to solve this problem or can they without reinstalling the entire computer system which is unnecessary, one would think.  
My aulauncher.exe file won't connect. Says "internet connection required. Check 
your connection and try again."