My thanks to everyone at Dell (especially Jonathan) for helping me with this issue.  The battery appeared to begin its learn cycle around about the time I did a omconfig storage controller action=exportlog controller=0 and now appears to be perfectly fine after completing it.  Given I can't get downtime to reseat the battery I'm going to have to take the win as it stands. Thanks again,  Ben
I've got a 2960 with a PERC6/i with a battery that's either being recalcitrant or it's broken:(OMSA 7.1.0)# omreport storage batteryList of Batteries in the SystemController PERC 6/i Integrated (Slot Embedded)ID                        : 0Status                    : Non-CriticalName                      : Battery 0State                     : DegradedRecharge Count            : Not ApplicableMax Recharge Count        : Not ApplicablePredicted Capacity Status : ReadyLearn State               : DueNext Learn Time           : 0 hoursMaximum Learn Delay       : 7 days 0 hoursLearn Mode                : AutoI've tried doing the following:# omconfig storage battery action=startlearn controller=0 battery=0Command successful!#But this doesn't seem to start the learning process and the State remains as "Degraded".Any help, please?  Does it need replacing?
2960 III PERC6/i battery not beginning its learn cycle