Hello Lee, We'll be happy to assist with your RD1000 issue. To correct this problem, you'll need download and run the following RD1000 Utilities. You may get it directly here: downloads.dell.com/.../R312075.exe Once installed, then you need to navigate to the following & run 2 files: EnableBesteffort.bat This file is located in C:\Program Files\RD1000\Service SetupEject.exe This file is located in C:\Program Files\RD1000 Running these files will allow the system to see the RD1000 as a removable device instead of an internal hard drive. Please let us know if this resolves the issue for you. 
Dell T610 Server - SBS 2012 - Shadow Protect Hi there I have a Dell T610 Server which runs SBS2012.  We also have ShadowProtect to take regular backups of the server.  These backups, backup onto a RD1000 Internal Removable Disk device. The problem, is that I can not eject the disks.  I receive the error "The disk is currently in use" Using Process Monitor and handle.exe, I can see that 2 Open Handles exist on the removable disk.  These open handles originate from the exe called SMSvcHost.exe. Does anyone have any ideas why these handles are open on this disk??  How can I close these handles??  I assume if I can stop/clos these open handles, I will then be able to eject the disk? Many thanks   Lee Parvin              
RD1000 - cant eject