We've been able to fix the problem... "downloads.dell.com" and "dl.dell.com" both resolved locally to "2.18.102.159". Speaking to someone online, it resolved for them to "23.212.235.194". Changing our local DNS resolver to return this IP instead made it go full speed, wuhoo!
Hello all, We are using Google's Glazier with OSDCloud to image machines with a customised blank image. Last week it was working beautifully, both Windows (from Windows Update) and the Dell Driver Pack (from "downloads.dell.com") downloaded in less than 5 minutes total (gigabit connection, no less than 75MB/sec). This week, everything we've tried from "downloads.dell.com" is worse than dial-up speed, 4KB/sec average on a 1.6GB CAB file. We've seen this in the past (a good few years ago), but after the good performance last week, thought it was fixed. After some playing around, we think we've narrowed down the behaviour: We've seen that "downloads.dell.com" is served from Akamai Edge: Between this and the behaviour observed, it's safe to say what we're seeing is cache fill. Everything served from Akamai is blazingly fast, but anything not in the cache is SUPER slow, implying Akamai is struggling to do a cache fill from the origin server at anything other than dial-up speed. I should note we are in the UK and I've tried from several different ISPs, both residential and business. Has anyone else noticed this behaviour? And will anyone from Dell comment? I've opened a support ticket but they seem to be taking weeks to respond at the moment, even with "ProSupport".
downloads.dell.com worse than dial-up speed