Alright, so Support reached out to me and helped me identify the problem! Under Task Manager-> Startup, my audio services had been disabled! Turning this back on fixed my "unrecognized headphones" problem completely! Thanks to all the Support staff who talked with me and walked me through the problem-solving!
I received my laptop (Alienware x17 R1) a little over 2 weeks ago. I have been having issues with audio playback. Specifically, when I plug in my earbud headphones, the computer doesn't seem to recognize them. I noticed I didn't have a headphone driver, so I went ahead and nabbed the proper drivers off of Dell's site. This worked great upon restarting my computer, but if I ever unplugged my headphones, my computer would then immediately uninstall the driver again. I have tried scouring for hours on many different forums, but nothing has seemed to work. I contacted Dell Support, and they told me that the headphone jack port must be faulty and I need to get it replaced. But why would a faulty port cause my computer to uninstall drivers on my computer? Does anyone else know what could be causing this?
x17 R1, Headphone/Microphone driver keeps uninstalling