Hi JManzi, Please run the diagnostics to check the hardware functionality. Here are the steps: You may refer to the link [URL] for steps on how to navigate to safe mode in windows vista. Once you are logged on to safe mode, log on to the administrator account. Please perform the steps given on this link [URL] Hope this helps! Keep me posted with the results. I’ll be glad to assist.
I can't log into my Dell.  I only have one user account, jmanzi.  When I ener password and click enter, I get an error saying   "The user profile service serice failed the logon.  User Profile cannot be loaded." I tried logging into safe mode, but I don't know how to get the safe mode menu.  My dell is running Windows Vista 64 HOME edition.  Please help Thanks
"The User Profile Service service failed the login, User Profile cannot be 
loaded