[NAME] I ordered mine on Dec 2nd 2019 Alienware Aurora R8.  First estimate delivery date was Dec 20th (Fri) and got an updated e-mail from dell my order is delayed to Jan 16th 2020.  So I contact customer support and end up saying "We are short with some parts". There is indeed a global parts shortage on the processors. This is why the order has been delayed. We're deeply sorry about this entire inconvenience.DELL-Cares
I ordered a G5 gaming laptop on June 5th, and it was supposed to ship two days ago. Customer support has been completely useless in answering my questions pertaining to this unofficial delay.  Is Dell a nightmare with shipping? I am counting on the estimated delivery date of the 19th, because I'm moving. Would I be better off taking my business elsewhere?
Should I expect shipping to take forever?