It's part a scam from Dell.  I've got 5 Dell computers/laptops/tables that all have this software on it with a VERY limited useage  Then every week or so I get a pop op window offering to the upgrade at a special price which in the end is the same price as if you would have just bought or 'upgraded' (like Dell likes to call it) the program at a regular price which IS: 39.99.  What I do hate about companies, especially the one I spend a lot of money with, is when they think they can pool one quick on me or in my case 5 times as I have 5 of these special offer upgrade windows popping up every week. You're better off getting programs like Goodsync that will back up your computer or synchronize your files to an external hard drive and that you can use on all your computers for only $29.99.  I use it on my servers and my desktops. Otherwise good luck with Dell and their so called special upgrade 'offer' that is the retail price after all.  NOT COOL AT ALL DELL !!!
Hi,       I'm new to this forum and also started using Dell Laptop. I bought Dell Inspiron 15 (3521 Model) on Jan-01-2014. I'm trying to take Backup of my laptop to DVD. When i clicked "Dell Backup and Recovery" app from app manager. I'm trying to click on System Backup option under the "Dell Backup and Recovery", Its asking upgrade to premium or enter Key. Its not allowing to create backup DVD.  What may be the issue? Because when i bought it, seller told that its original one.
"Dell Backup and Recovery" Asking for upgrade with inspiron 15 Model 