Hi David,  I had looked at that KB article, but it didn’t seem to be the problem I was seeing. The user was able to print to the printer and see its properties, they just couldn’t select it as their default.   After looking at this blog posting:[URL] ...and checking the various registry locations mentioned, I found that the connection value for the printer was missing from the users’s HKU\Software\Microsoft\Windows NT\CurrentVersion\Devices key.  Manually creating a value for the printer connection under this key appears to have “fixed” the issue for the user for now. I am unable to replicate the problem with a different test user account.  The printer is shared off the same print server as the Print-It printers. Connection is using the server short name \\ServerName\PrinterShareName, not the FQDN or IP address.  Like you I think this is probably a Windows issue.  Scott
Hi,  I have had an issue recently where a user had a problem selecting a default printer.   The environment is the following: Windows 2008R2 domain Windows 2008R2 SP1 Connection Broker/Terminal server. vWorkspace 7.2 MR1 Office 2010 SP1 32 bit Windows 7 clients with 7.2 MR1 connector  Most of the printers in the environment are Print-It printers set up on a remote print relay. However, there was one MFD that is used to print envelopes. I could not get the device to recoginse the correct paper size with the universal driver. The printer support company refused to help unless I used the native driver. In the end I had to admit defeat and install the driver on the terminal server, and map the envelope print queue as a standard network printer using Manage Network Printers under the Resources\Printers node.  It maps fine, but when the user tries to select this printer as default, they get error 0x00000709. After looking at the user registry I found that there was no entry for this printer under HKCU\Software\Microsoft\Windows NT\CurrentVersion\Devices, although there were entries for all the Print-It printers (which can be selected as defaults with no issues). After manually adding a value for this print queue, the user could then select it as default.  I am not sure if this is an issue with the way vWorkspace is mapping the printer or a Windows problem. I am going to look at mapping the printer with GP preferences to see if this makes any difference.  Regards,  Scott Knights
Issue selecting network printer as default (error 0x00000709)