If the hard disk drive is faulty and being replaced, the faulty drive will be sent back to the manufacturer. They will simply attempt to format the drive. No one will try to look at the data.
Hello.  I recently had my laptop sent in for repairs due to harddrive failure.  This is apparently a common problem with the laptop I have, so I'm not too worried about that.  I am more concerned about my privacy.  Will the people repairing my computer be able or allowed to view my files?  This is mainly because I am just a proprietary person when it comes to my personal information and files, but I also do not like the idea of someone possibly finding my passwords through Google Chrome, or something of the like.
Laptop Repair Files