OK. No thanks to Dell, but immense and eternal thanks to those on these forums who suggested ImgBurn. An utterly splendid, light, effective program that does exactly what it says on the box.  Why on earth does Dell continue to bundle useless stuff like the Roxio program, which presumably it pays some kind of royalty for?  It could pay the same amount to the noble developers of ImgBurn and give us all a break.
I'm trying to make copies of DVD's - family stuff, not commercial. This new XPS15 (running Win7 Ultimate) seems to insist on using Roxio Creator Starter (via the little disk icon that pops up on the screen when you insert a disk). It plays the DVD OK but will not copy it - it 'reads' the disk then asks for a blank disk, when I put that in it says 'extended error 0xfffe84fa'  and ejects the disk wthout doing anything. What's more, if I bring up the Roxio Creator program it doesn't give any option for copying DVD's.  I'd rather not use Roxio at all. Isn't there some way to stop Roxio grabbing the process? Can I uninstall Roxio without upsetting the CD/DVD drive?   Kate
Copying a DVD on XPS 15 - Roxio extended error?