Hello, I enjoy offering my free time to help others solve issues that arrise but there is room for improvement for example some users post a question like "my dell laptop doesn't turn on"  dell could force users to provide there system information not a servicetag as that is personal but the modelnumber it helps allot in finding a solution and questions will be answered faster.
Or if you are currently a TE or RS, what do you enjoy about it? Or wish we could improve about the program? Contest details here.
"DS:Would you be interested in being a TechExpert or Rockstar?"