Hi Jitth, Thank you for your reply. What actually happens when you start Skype in normal mode? Do you receive any error messages? Which anti-virus software are using? Please click on the Skype link below for a thread with a similar issue and resolution: [URL] Another option you may try is to update the audio and video drivers for your computer. Click on the link below to access the Dell Support Homepage, enter your System service tag and then download and install the audio and video drivers. [URL] Hope this resolves the issue for you. Please reply if you need further assistance. We would be happy to help. Thanks and regards,Babita S#iworkforDell  For easy access to drivers, manuals and product updates, please visit our Support Site .
Hi I have a Dell XPS 15. I have certain internet based programs such as Skype, Sopcast and some others that crash when they start up and connect to the internet. Internet browsers run fine. Please help me. I tested the following things: 1) Booted in 'Safe mode with networking' and the programs work fine. 2) Ran malwarebytes in Normal mode. Does not launch. Ran malwarebytes in Safe mode - Launched and detected one malware which I quaratined. Reboot in normal mode, but did not fix problem. I hope to find a solution where I would not require to reinstall the OS.
Internet based programs crashing in Normal mode but fine in Safe mode - Win 7