The “Get Help Now” option on the right is available when the system has an active warranty.[IMAGE] Troubleshooting steps to try = * Install to the latest Latitude 9420 BIOS 1.9.0. When done restart the Laptop* Install the latest Latitude 9420 Waves MaxxAudio Pro application 4.0.44.0 A05. When done restart* Uninstall the current Realtek Audio driver in Programs & Features* Install the latest Latitude 9420 Realtek audio driver 10.0.66.160 A04. When done restartNote; this audio driver requires the Waves MaxxAudio Pro or Dell Optimizer application to be installed to have full functionality.Once back into Windows. Is there a red icon on the taskbar for audio device? If yes, continue =* Restart the Latitude 9420* Press F2 to enter the Setup* Go to Integrated Devices* Go to Audio* Change to Off* Click APPLY CHANGES* Go back to Audio* Change to On* Click APPLY CHANGES* Click EXIT* Once back into Windows. Is there a red icon on the taskbar for audio device?
Hello all, Had weird situation with Latitude 9420 recently where built in speakers not working but headsets working fine. Had temporarily fix the issue by restarting the machine several times. However after a period of time, the issue happens again where the built in laptop speakers stop working, but as the subject suggests headphones or a headset will work just fine. I cant find any settings where the speakers are muted that I can find, the Windows OS thinks that sound is playing but just no sound coming from the speakers. I am at a loss here, and not sure what else to do. Thanks.
Latitude 9420 Audio Issues For Built in Speakers but Headsets Work