Update = After verifying ownership and completing troubleshooting, a DELL agent setup the Depot repair service.
I bought my Dell Inspiron 3511 on February 10. Within a month of light usage only I started facing power on issue. My laptop started shutting down automatically and then wouldn't turn on. It started showing Red, Green, Blue display when I tried to turn on after some time. Contacted DELL Technical support and they told me that this looks like a motherboard issue and they will replace it. After 4 days, the technician came to my place and replaced the motherboard but the issue didn't resolve. Then after consulting with their teammates they said it is a SSD issue. Another Technician came the very next day and he said that there's nothing wrong with my SSD. I told him multiple times that my laptop doesn't power on and yesterday his team member told me it's a SSD issue. When he could not resolve the issue he replaced the SSD. But he didn't install any Windows with it. If this would have been an old laptop then I wouldn't expect anyone to install Windows while replacing SSD. But it's been only 50 days since I bought it and now I have no option to install Windows 11 in it. DELL should provide Windows 11 as the laptop is very much new and a broken SSD was a faulty part provided by DELL only. This is a very disappointing and unexpected service by DELL as my university works are getting impacted due to this.
Inspiron 3511, power on issue after 50 days