Well, everything seems to still be working fine. I did some driver updates a few days back now and since doing them, it started working as normal. Perhaps some driver conflict was going on, who knows. As long as it stays working, I'll be quite happy!
Referencing this January 2019 thread. Used SupportAssist today and it prompted me to update AWCC (Alienware Command Center) and such. Prior to doing this, my OC (overclocking) and thermal controls worked fine, now it’s junk and doesn’t work. The icons just spinning for thermal and OC controls in CC. I have tried uninstalling both, registry cleaning and reinstalling to no avail, same end result.
Aurora R8, AWCC thermal and OC not working