Assuming the system is trying to charge the battery as it appears, contact your seller to have them replace it under whatever warranty they provide.  
Hi everyone! My DELL battery died, so I decided to bought one new. The problem is that the battery doesn't charge it still from 0 percent to 3 percent. In bios everything looks ok, I don't know what is going on. I have tried everything a found on dell community but it doesn't work. Can somebody helpme ?  [IMAGE]  
battery health excellent, charging but percert doesn't increse