Hi [NAME]  as the proud owner of a new Alienware M15 Ryzen Edition R5, you have the option to request Dell Support to create a fault ticket if they cannot find, or supply thermal shield part number 26X1Y. You can also request Dell Support to create "Report an Unresolved Problem" Formal Complaint and escalate this to that elevated tier that can authorise the supply of thermal shield part number 26X1Y.  Please click on [NAME]-Cares to send Private Message requesting assistance. 
Hi, Just bought an m15 R5 Ryzen and looking to install a M.2 2280 SSD into the second slot. On the service manual it mentions a thermal shield required to mount/secure this drive, but from what I can see if no drive is installed this will not come with it. I can't find any reference to the part number I need to order, or how I would order it. Could anyone point me in the right direction? It's listed on page 11 item 2 and on page 27 item 4 of the Alienware m15 R5 Ryzen Service Manual. It would also seem I need 2 x M2x4 screws. Not sure if the screws would come with the shield or not.
m15 R5 Ryzen, SSD thermal shield