How did you order this--from Dell? Did you get an email receipt with an order number? Go to System Mechanic site for help or to get a refund-- www.iolo.com/.../download.aspx  Here's the download site: [URL]  
I ordered a downloadable software called System Mechanic for 1 Year subscription.  I never got link to it.  Tech support won't help cause warranty on pc needs renewed.  Can I get link to software?
Recently purchased system mechanic 