[NAME] Shades - The latest SupportAssist release requires Microsoft's .net 5, as has been posted here and elsewhere. So that could explain why you can't install it. I pinged by Dell tech contacts so they can look into this latest WiFi card failure message...
I have an XPS 8950 which I got in early January. I have been using SupportAssist for several months and recently the network card failed the hardware test. I do not use WiFi since the cable gateway is two feet from the computer. I use a wired connection. I tried using WiFi and had amazingly good results: the same as the wired connection, 350 Mbps. I expected it to be less than the wired. Anyway, I went into the troubleshooting tab in SupportAssist and found the two items listed as network cards and ran the troubleshooter. Troubleshooter indicated the failed card is "Killer WiFi 6E AX1675x 160Mhz (210NGW) Wireless Adaptor".How valid are SupportAssist tests? There have been updates to the network card and to SupportAssist since I got the computer. This reported failure just started about a week ago and at first, the hardware test would not complete and would just indicate the test failed. Later it indicated the network card. The WiFi connection works perfectly as far as I am concerned.I would appreciate any feedback.
XPS 8950, bad Network card?