I found a solution and it worked for me.  hopefully it works for you.  i realize this whole thing was from a cc cleaner update for me.  here's the solution that worked for me thanks to "Kapuzen".  he's the goat for figuring this out, no idea how he came up with this..   give it a try Hand's free only Headphones - Microsoft Community  
Hello all. Just wondering if anybody else has had this happen. I have an XPS 8940, fully updated and functional until yesterday. Something updated, which I assumed were Bluetooth drivers or something related, and now my Apple Airpods or any headset/headphones will not connect properly.  On Saturday they were working fine and Sunday morning they were not. In Bluetooth under settings it shows that they connect, but instead of saying "Connected voice, music" it just says "Connected voice." Now they only work as a wireless headset. The mic works and audio plays, but only low grade, telephone quality audio comes out. Previously the airpods worked fine and sounded normal. I spent a good deal of Sunday trying to correct this. I rolled back drivers, updated drivers, uninstalled devices (Bluetooth, wifi, etc), removed and re-paired headsets all with no luck. I looked on the internet high and low and found people with similar problems, but no real solutions I have sony bluetooth headphones that I use also, connected them and they have the same issue. Two devices show up in the Sound control panel for each pair of headphones, headset and headphones, but I cannot make the headphones the default device  (which I need to play audio). Both headsets have a mic if that makes a difference. I was starting to think it had to with audio drivers perhaps, but I connected my Bose soundlink and it connected fine and played music at its normal quality level.  Everything else audio related seems to work, except my bluetooth headsets. I have enclosed screenshots of my bluetooth settings and dialog boxes. Has anybody came across this and have any ideas how to fix it? Thanks [IMAGE]   [IMAGE]   [IMAGE]   [IMAGE]  
XPS 8940, BT headphones no longer working since update