 smikerboyz - Please edit your post ASAP and remove your Service Tag number. It's a violation of the forum's rules to post a Service Tag number and it could allow people to access your personal info. NEVER share the Service Tag number with anyone but an official Dell employee! :emotion-5: The moderators may delete this thread if you don't remove the Service Tag Dell isn't going to exchange your system unless it's a hardware problem that's preventing it from booting. So you need to figure that out. And you need to do that within 21 days of invoice date, not the date you received the PC, in order for them to exchange it. After 21 days, you'll have to troubleshoot this one. Reinstalling Windows 7 does NOT violate your warranty. But, if you'd come here first, we could have shown you how to reset the hard drive to exactly the way Dell shipped it using PC Retore. But since you've manually reinstalled Windows, you've most likely changed Dell's special Master Boot Record that allows access PC Restore. So that feature is probably lost forever. :emotion-6: If you search for drivers based on your Service Tag and Win7, no System Utilities are listed, so you don't need them for your specific system.  There are 3 applications listed including one for Custom Themes, which will probably give you back the theme you want, but the 3 applications should be installed after all the drivers. SO: IBEX Peak PCH Chipset Video driver, either HD5870 or 4870, depending on which video you have Audio -IDT Audio driver Network- there are 4 choices so you'll have to decide which one you need, based on your original system config CD/DVD driver -Ricoh driver Synaptic Touchpad driver ITE Driver -if you have the IR remote ST Microelectrics Driver -if you have the free-fall sensor which protects the system if you drop it Intel Matrix Storage Manager Driver When that's done, reboot and install the 3 applications. Ron
Hi!  I just reinstalled windows 7 using the recovery disc that came with my Alienware M17x.  But after I reinstalled it, I couldn't choose my resolution as 1920x1200.  It only goes up to 1600x1200.  My graphics cared is ATI Radeon Mobility HD4870.  I also installed the Video driver that came in the Resource DVD.  And the original Alienware theme that came with my laptop is also gone.  Any help on these issues?  Thanks
Reinstalled windows 7 on Alienware M17x