The Secure Connect Gateway executable failed consistently think it was still in progress upgrading Support Assist.  In the end restored the server ensure the saede user account was added to the Login as service and run the upgrade.  This time successful and I am now in Secure Connect Gateway.   The only issue I face now is the Dell S2D cluster servers have a connection status of Failed.  I may open another thread on this.
I have tried to upgrade SupportAssist 2.0.80.25 which fails as in SupportAssist Enterprise 2.0.80.25 - Fails to upgrade to Secure Connect Gateway Version 5.0.0 - Dell Community I have downloaded Secureconnectgateway_5.00.06.00-708.exe which also fails to upgrade. [IMAGE] The prompt states you'll have to download and upgrade to version 5.0 which is not available, see below: [IMAGE] Dell support almost impossible to get in touch with, no response from number.  Very frustrating.  Anyone any ideas in how to proceed?    
Upgrading SupportAssist to this version of the Secure Connect Gateway isn't 
supported