Update September 13 = A DELL-Cares agent setup service.
I bought Dell inspiron 5509 in Feb-2021. Within 2 months itself the laptop automatically became dead/unresponsive. The authorized dealers told me it had issue with charging port of laptop. They kept laptop for a week and replaced the part. But the same problem reappeared after 15 days. I got an onsite service to get it replaced again. but ever since i am facing a TPM device not detected issue in bios. Tried all the solutions on the site and even complained back to Dell and still i haven't received the replacements of the part. I am unable to sell this laptop on olx as it gives Bios error "TPM Device not detected" on almost every bootup.
Inspiron 5509, motherboard issue within 2 months of purchase