Hi Todd,  The problem has been resolved . It was with windows services the problem existed. I had to change the account associated with bluetooth support sevice from my local account to local services. Thereafter I was able to connect my bluetooth devices to the laptop. Now it's working fine. Dell 1705 is the presently installed driver.Please suggest some solutions to get rid of ghost touches which are usually annoying and often blocking me from using laptop. Thanks
I can neither discover other devices via laptop bluetooth nor discover my laptop from other devices. Presently installed driver is Net work driver 1705. I tried installing 1704 bluetooth but it is asking to activate bluetooth using wireless switch. The wireless switch can toggle airplane mode but it can't help installation. Tried driver from Widcom site.It asks please plug in or turn on bluetooth device . Please help. Running Windows 8.1 Pro. See the log. [05/28/15 07:01:05] Update Package Execution Started[05/28/15 07:01:05] Original command line: "D:\Network_Driver_57TF3_WN_6.30.223.245_A01.EXE" [05/28/15 07:01:06] DUP Framework EXE Version: 3.1.2.1[05/28/15 07:01:06] DUP Release: 57TF3A01[05/28/15 07:01:06] Intializing framework...[05/28/15 07:01:06] logo.png਍਍[05/28/15 07:01:09] Update Package Execution Started[05/28/15 07:01:09] Original command line: "D:\Network_Driver_57TF3_WN_6.30.223.245_A01.EXE" [05/28/15 07:01:09] DUP Framework EXE Version: 3.1.2.1[05/28/15 07:01:09] DUP Release: 57TF3A01[05/28/15 07:01:09] Intializing framework...[05/28/15 07:01:09] logo.png[05/28/15 07:01:11] User Command: attended[05/28/15 07:01:11] DUP Capabilities Value: 39845887 (0x25FFFFF)[05/28/15 07:01:11] DUP Vendor Software Version: 6.30.223.245[05/28/15 07:01:11] Local System/Model Compatible with this Package? Yes[05/28/15 07:01:11] Local System OS Version: 6.3.0.0[05/28/15 07:01:11] OS Compatible with this Package? Yes[05/28/15 07:01:11] Local System OS Language: EN[05/28/15 07:01:11] Language Compatible with this Package? Yes[05/28/15 07:01:14] Identified Behavior : attended[05/28/15 07:01:14] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_57TF3_WN_6.30.223.245_A01\DUP7259.tmp[05/28/15 07:01:14] Translated Command Line : Setup.exe "/vLOGFILE="C:\ProgramData\dell\drivers\Network_Driver_57TF3_WN_6.30.223.245_A01\DUP7259.tmp""[05/28/15 07:01:14] Path : C:\ProgramData\dell\drivers\Network_Driver_57TF3_WN_6.30.223.245_A01[05/28/15 07:01:14] Identified Behavior : attended[05/28/15 07:01:21] User Command: attended[05/28/15 07:01:21] DUP Capabilities Value: 39845887 (0x25FFFFF)[05/28/15 07:01:21] DUP Vendor Software Version: 6.30.223.245[05/28/15 07:01:21] Local System/Model Compatible with this Package? Yes[05/28/15 07:01:21] Local System OS Version: 6.3.0.0[05/28/15 07:01:21] OS Compatible with this Package? Yes[05/28/15 07:01:21] Local System OS Language: EN[05/28/15 07:01:21] Language Compatible with this Package? Yes[05/28/15 07:01:21] (DupAPI::ExtractPayloadTo): *** Extraction Error: 50[05/28/15 07:01:21] Identified Behavior : attended[05/28/15 07:01:21] logo.png[05/28/15 07:01:21] Name of Exit Code: ERROR[05/28/15 07:01:21] Exit Code set to: 1 (0x1)[05/28/15 07:01:21] Result: FAILURE[05/28/15 07:01:26] Name of Exit Code: ERROR[05/28/15 07:01:26] Execution terminated at date-time 05/28/15 07:01:26[05/28/15 07:01:26] ###### [05/28/15 07:02:23] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_57TF3_WN_6.30.223.245_A01\DUP7259.tmp[05/28/15 07:02:23] --- Start of Vendor Software Log --- [05/28/15 07:02:23] ASCII payload log file detected.[05/28/15 07:02:23] [07:02:04] ************** Setup.exe - Begin Install 12.0.0.9980 - Thursday, May 28, 2015 **************** [07:02:04] [07:02:04] Run exe C:\Users\Abhi\AppData\Local\Temp\BTW_ThursdayMay2820150701AM\Win64\\setup.exe sub64 /f2"c:\programdata\dell\drivers\network_driver_57tf3_wn_6.30.223.245_a01\dup7259.tmp" "/vLOGFILE="C:\ProgramData\dell\drivers\Network_Driver_57TF3_WN_6.30.223.245_A01\D [07:02:04] ************** Setup.exe - Begin Install 12.0.0.9980 - Thursday, May 28, 2015 **************** [07:02:04] [07:02:05] 64 bit OS = 1, Language id 1033, user UI lang 1033, system lang 1033 [07:02:05] Setup dir C:\Users\Abhi\AppData\Local\Temp\BTW_ThursdayMay2820150701AM\, Media dir C:\Users\Abhi\AppData\Local\Temp\BTW_ThursdayMay2820150701AM\Win64\ [07:02:05] InstallWithoutDevice=0 [07:02:07] EnableRadio - failed to load BtwRSupport.dll [07:02:07] Check 1 [07:02:07] DPInst not present C:\Users\Abhi\AppData\Local\Temp\BTW_ThursdayMay2820150701AM\\Custom\util\Win64\DPInst.exe [07:02:07] InstallBrcmDeviceInf, Signed 1 [07:02:19] device not plugged in, UI 0, SilentInstallWithoutDevice 1 [07:02:19] InstallBrcmDeviceInf returned 3 [07:02:19] InstallBrcmDeviceInf failed 3 [07:02:19] InstallBrcmDeviceInf (2) failed 3, web 0 [07:02:19] ************** Setup.exe - End Install 12, WLAN 0******************** [07:02:19] [ResponseResult] [07:02:19] ResultCode=12 [07:02:19] Close Setup Event [07:02:19] ************** Setup.exe - End Install 12******************** [07:02:20] ************** Setup.exe - End Install 12, WLAN 0******************** [07:02:20] [ResponseResult] [07:02:20] ResultCode=12 [07:02:20] ************** Setup.exe - End Install 12******************** 
Bluetooth problem on Inspiron 3442