Dell Alienware is aware of the issue. Do not seek any part replacements. Recommended workarounds from the Alienware Desktops team = * For the time being, tapping the power button needs to be done each time that the computer is turned on* Enable the Deep Sleep Control option in the BIOS =Enter the BIOS setup screens by tapping the F2 key when the Dell splash screen appearsBrowse AdvancedGo to Power Options and enable Deep Sleep ControlExit the BIOS saving change If I hear of any new data, I will update the Pinned post.
Hi all, Been using my Aurora R8 since December 2019 and have had no dramas with it until today. This morning I powered it on as I usually do and used my PC for a few hours and turned it off for the day. All ran fine. Went just now to power it on for some late night gaming and hitting the power button on the tower does nothing at all. Its like completely dead. I pressed the little button at the back of the tower next to the power cord and I hear the fans power up and a green light comes on but soon as I let go of the button it shuts all down again. Have tried removing the power cord from the wall socket and holding the power button down for 15-30 seconds and then reconnecting the power and trying but sadly no luck.  Really starting to freak out now at the moment as I dont know what has happened or what else I could do? Has this ever happened to anyone before with the R8 or similar model? Thanks in advance, Chris
Aurora R8, suddenly won't power on