Hi acmjrm, Thanks for posting your comments regarding the eGiftCards. Please accept my apology for any frustration or disappointment you may have been caused. I made some inquiries on your behalf and was assured there were some items that had a slight delay in receiving the eGiftCards after the Black Friday/Cyber Monday sales events, but for the most part, eGiftCards did not experience any significant delays. The eGiftCards are requested after an order ships. Any delay in the shipment of your order will impact the issuance of the eGiftCard. The cards are valid for 90 days from the day of issuance. I trust this information is helpful. Should you still need assistance, I am happy to investigate the matter further.  Thank you for choosing Dell, Lorna
Hi there, I haven't received the eGift card (worth $150)  yet.   Please help. Order #   Email:     Thanks for your assistance. 
Haven't received eGift card yet for 11/28/2013 order