It's all good I fixed the situation by going in serial mode doing a CTL + c before the post and then doing a "recover" to access Clariion utility tools and other thing after.    thanks for your help    Marc 
Good day ,  I just purchased a used VNX5300 with the os on the 4 first disk.  I did connect to SP-A by Serial port  with Putty everything look like it's starting but at one point it's stoping to show the line and here's the information I'm getting from the putty screen on start-up.    SP-A :    ABCDabcdEFabcdGabcdefHabcdefIabcdefJabcdeKLabMabNabOabcPQRSTUVWabXYabZAABBCCabDDabcEEabcFFabcGGabcHHabcIIabJJabKKabcLLabcMMabcNNabcOOabPPabQQRRSSTTUUVVWWXXYYZZAAA Relocating Data Directory Boot Service (DDBS: Rev. 05.05)... Autoflash FIRMWARE BUNDLE?DDBS: MDDE (Rev 600) on disk 0FIRMWARE BUNDLE image located at sector LBA 0x0002DE00 Autoflash POST?DDBS: MDDE (Rev 600) on disk 0POST image located at sector LBA 0x0001C400 Autoflash BIOS?DDBS: MDDE (Rev 600) on disk 0BIOS image located at sector LBA 0x00012A00 BBBCCCDDD ************************************************************* Extended POST Messages************************************************************ INFORMATION: POST StartINFORMATION: MCU Operating mode changed from Linux to Clariion************************************************************ DDBS: K10_REBOOT_DATA: Count = 0DDBS: K10_REBOOT_DATA: State = 0DDBS: K10_REBOOT_DATA: ForceDegradedMode = 0 DDBS: SP A Normal Boot PartitionDDBS: MDDE (Rev 600) on disk 0DDBS: MDDE (Rev 600) on disk 2 DDBS: MDB read from both disks.DDBS: Chassis and disk WWN seeds match.DDBS: First disk is valid for boot.DDBS: Second disk is valid for boot.FLARE image (0x00400007) located at sector LBA 0x09D3D802 Disk Set: 0 2 Total Sectors: 0x0A7FD000 Relative Sectors: 0x00000800 Calculated mirror drive geometry:Sectors: 63Heads: 255Cylinders: 10964Capacity: 176150528 sectors Total Sectors: 0x0A7FD000 Relative Sectors: 0x00000800 Calculated mirror drive geometry:Sectors: 63Heads: 255Cylinders: 10964Capacity: 176150528 sectors EndTime: 10/04/2021 16:14:08 int13 - RESET (1) int13 - CHECK EXTENSIONS PRESENT (3) int13 - CHECK EXTENSIONS PRESENT (5) int13 - GET DRIVE PARAMETERS (Extended) (6) int13 - EXTENDED READ (200) int13 - EXTENDED READ (400) int13 - EXTENDED READ (600) int13 - READ PARAMETERS (800) int13 - READ PARAMETERS (802) int13 - DRIVE TYPE (803) int13 - CHECK EXTENSIONS PRESENT (804) int13 - GET DRIVE PARAMETERS (Extended) (805) int13 - READ PARAMETERS (806) int13 - EXTENDED WRITE (845) int13 - EXTENDED WRITE (846) int13 - EXTENDED WRITE (847) int13 - READ PARAMETERS (961) int13 - DRIVE TYPE (962) int13 - CHECK EXTENSIONS PRESENT (963) int13 - GET DRIVE PARAMETERS (Extended) (964) int13 - READ PARAMETERS (965) int13 - EXTENDED WRITE (993) int13 - EXTENDED WRITE (994) int13 - EXTENDED WRITE (995) int13 - EXTENDED READ (1000) int13 - EXTENDED WRITE (1013) int13 - EXTENDED WRITE (1014) int13 - EXTENDED WRITE (1015) int13 - EXTENDED READ (1200) int13 - EXTENDED READ (1400) int13 - EXTENDED READ (1600) int13 - EXTENDED READ (1800) int13 - EXTENDED READ (2000) int13 - EXTENDED READ (2200) int13 - EXTENDED READ (2400) int13 - EXTENDED READ (2600) int13 - EXTENDED READ (2800) int13 - EXTENDED READ (3000) int13 - EXTENDED READ (3200) int13 - EXTENDED READ (3400) int13 - EXTENDED READ (3600) int13 - EXTENDED READ (3800) int13 - EXTENDED READ (4000) int13 - EXTENDED READ (4200) int13 - EXTENDED READ (4400) THEN I restarted but this time connected to SP-B   here's what I'm gettting on SP-B:  Phoenix SecureCore(tm) ServerCopyright 1985-2010 Phoenix Technologies Ltd.All Rights Reserved EMC BIOS Release 07.20 CPU = 1 Processors Detected, Cores per Processor = 4Intel(R) Xeon(R) CPU E5603 @ 1.60GHz256 KB L2 Cache per Processor Core4096K L3 Cache DetectedSystem BIOS shadowed Copyright (c) EMC Corporation , 2012Disk Array Subsystem ControllerModel: Sentry: ClariionDiagName: Extended POSTDiagRev: 42.20Build Date: Fri Aug 10 08:15:48 2012BiosRev: 07.20StartTime: 10/04/2021 17:00:44SaSerialNo: APM00131130860   ABCDabcdEFabcdGabcdefHabcdefIabcdefJabcdeKLabMabNabOabcPQRSTUVWabXYabZAABBCCabDDabcEEabcFFabcGGabcHHabcIIaJJabKKabcLLabcMMabcNNabcOOaPPabQQRRSSTTUUVVWWXXYYZZAAA Relocating Data Directory Boot Service (DDBS: Rev. 05.05)... Autoflash FIRMWARE BUNDLE?DDBS: MDDE (Rev 600) on disk 0FIRMWARE BUNDLE image located at sector LBA 0x0002DE00 Autoflash POST?DDBS: MDDE (Rev 600) on disk 0POST image located at sector LBA 0x0001C400 Autoflash BIOS?DDBS: MDDE (Rev 600) on disk 0BIOS image located at sector LBA 0x00012A00 BBBCCCDDD ************************************************************* Extended POST Messages************************************************************ INFORMATION: POST StartINFORMATION: MCU Operating mode changed from Linux to Clariion************************************************************ EndTime: 10/04/2021 17:01:49 .... Storage System Failure - Contact your Service Representative ... ErrorCode: 0x00000310ErrorDesc:FRU: Motherboard | I/O Module 0Fault Status Code: 0x04Device: I/O Card 0Description: PCI Express Link Width Error!Rev: 42.20Expected PCI Express Link Width Reg Value 0x0040Value of Link Status Register = 0x0020Root Complex PCI-e Port 9Device/Vendor ID: 861210B5P/N: 303-141-100A-01S/N: CF2D6110800139EndError:ErrorTime: 10/04/2021 17:00:44 ErrorCode: 0x000002F0ErrorDesc:FRU: Motherboard | I/O Module 0Fault Status Code: 0x04Device: M0 BridgeDescription: PCI Config Reg Compare Error!Rev: 42.20Addr offset: 0x00000078Expected: 0x00400000Actual: 0x00220000Mask: 0x03F00000bus: 0x0050, dev: 0000, func: 0000P/N: 303-141-100A-01S/N: CF2D6110800139EndError:ErrorTime: 10/04/2021 17:01:08   Can someone please help me. I'm really not lucky with this first time I purchased a VNX5300 it was an expension so no vault . Now almost a year later I finaly have to money to buy another one and I have those error now. Please I need help.    thank you .  Marc 
VNX5300 SP-B error PCI-express