If the resellers do not have the X51, then yes, that is correct. You would only have support tied to a USA address. You would have to ship it back to that address to get us to work on it.
I want to buy an Alienware X51 Desktop PC in USA and take it to Israel. For extra $219 the X51 is being sold in USA with 3 Year Alienware Enhanced Support that includes In-Home Service (After Remote Diagnosis). I'm an Israeli citizen and live in Israel. So for almost a week I'm trying to get answers to these 2 simple questions:1) Will I be able to transfer the warranty of this X51 from USA to Israel?2) If so, then will the In-Home Service for the X51 be valid in Israel after transferring the warranty ? (I bought 2 Dell computers in Israel and both have In-Home Service). I keep asking these questions and the people in US sales (US_Sales[NAME].com) keep sending me back this link: [URL]~ck=mn&~ck=anavml This link does not solve my problem. It deals with International warranty support for "customers who are traveling with their Commercial notebooks for a period of less than 6 months" – clearly not my case! So can I get a straight answer here?
Transfer X51-R2 USA warranty offerings to Israel?