Yes LSUFAN51, thanks for asking. I did contact Dell Technical Support and when I told them my story, they said there were a lot of people with the same story. They're sending me a prepaid return box today, and I'm to return the computer to them for repair, all completely free of charge. I'm still keeping my fingers crossed that I really get my computer back functioning like it did before the fateful BIOS update.
I have a Dell Inspiron 20 - 3052. It turned off overnight, and the powerlight is amber, instead of the normal white. I can turn it off, but trying to start again gives the same amber light. There's no apparent attempt to load windows, or anything. Yesterday, I got an alert from Dell that a BIOS update was available. I clicked on "Not Now" and forgot about it. After I went to bed, my wife was on the computer. When she finished, she says an update wanted to run, so she clicked OK, left the computer on and went to bed. I'm guessing that it was the same Dell BIOS update that I had declined earlier, since I had recently run all the MS Updates from 5/9. Question: Would a corrupted BIOS update give me the behavior I'm seeing? If so, how do I fix the BIOS when I can't get the computer to do anything. If not, who's got another guess at what my problem may be and how to fix it.
Amber Powerlight, Black Screen