Gargamel314,   Dell has no Windows 11 drivers at this time. You can install the Intel Chipset drivers in Windows 10 by clicking here. Update 9/16 = Reinstalling the Intel Chipset driver fixed the issue.DELL-Cares.
Hi there,Most of the time, my fingerprint scanner on my Inspiron 16 7610 laptop works pretty well. Occassionally, when I start my laptop, it will prompt me for a pin, and there's no sign of any fingerprint scanner. If I go to Windows Hello settings, under fingerprint scanner, it says "This option is currently unavailable." Underneath, it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint." Under device manager, there is no sign of any Biometric services device, and instead there is a funny driver that says "Unknown USB Device (Device Descriptor Request Failed)" under the category "Universal Serial Bus Controllers."The only way I can fix this is to suspend BitLocker, initiate a Safeboot, uninstall the driver, and reinstall the Driver. That usually works for a while until suddenly it happens all again after no apparent event. Without safe boot on, I can't find the driver to uninstall it. This happens like once a week. Sometimes it will just come back on its own like once, but be not working the next time I boot.I am currently using Windows 11 (under Inside Beta Channel), but this also happened under Windows 10 Pro. I was hopeful upgrading to Windows 11 might fix the issue, but it has not.  
Inspiron 16 7610, Fingerprint scanner driver problems