Correct. Only we and the DELL-Cares agents can reply in public on a locked thread. The users case is being worked by a DELL-Cares agent. New users should start their own threads to get their case assigned to a DELL-Cares agent. Existing users should only reply on their own thread. Unless you are on one of the hardware Forum boards and are assisting with hardware troubleshooting.Forum Code of Conduct[IMAGE]
Does it mean that we cannot respond to the postings anymore?
What does the little locks mean on this community thread?