Update = After completing troubleshooting, a DELL-Cares agent setup service which resolved the issue.
Hello, Recently, I sent my Dell XPS 15 7950 laptop in to have a hardware issue resolved. After receiving the laptop back, the system can no longer find a Fingerprint Scanner compatible with Windows Hello Fingerprint. Furthermore, I tried downloading the Goodix Fingerprint Sensor driver manually. After running the downloader it states Goodix Fingerprint Device not found. Before sending my computer in for the hardware fix, I was able to log in using my fingerprint sensor. Please assist in helping me return the ability to log into my laptop using the built in fingerprint sensor.
Fingerprint Scanner Not Found by System