if this is only one system, the next step is to shut down gracefully, pull power from the system for 1 minute, plug it back in and then wait 1 minute, then power back on and try again. I'd say the LC is off in the weeds.... 
Hello, We are currently patching our R710s and have been using a custom SUU from the DRM with the web updates to do so.  On one system it appears that the BIOS has been updated ( v6.1.0 ) but the other requried updates are not being recognized ?  ie the 6/i RAID is 6.2.0-0013 not 6.3.1-0003, the iDRAC is v1.30.24 not v1.85 ...not current at all :o( When we and perform the Platform Update we get the "No Update Available" msg even though the iDRAC, NIC, and the RAID updates are on the DVD.   The other strange thing is that the System Services ( BIOS v6.1.0 USC ) Options are not all there ( as compared to another R710 with the same BIOS ).   The UEFI v2.1 is on screen and the options for "Lifecycle Log" and "Platform Restore" are not there ? The same DVD/.ISO worked fine in another twenty or so servers that are already done...  and in the ones we are still doing so I am pretty sure the disc/ISO is okay...
R710 BIOS/Firmware Update issue - "No Update Available" message when Updates 
are Available and Needed ?