Dale, That was my thought exactly, but it was easier said then done. - I tried clearing recycle bin to no avail - no files where in it. - I tried disk cleanup, even though it said 8bytes in recycle bin - I in-hid the OS folder C:\$Recycle.Bin - I could see the files, but access denied - Boot into safe mode - try to delete files it let me delete them, but they just moved to another folder - - Access denied. - Booted into Linux live (Ubunto), it was unable to mount the windows partition - Disabled "Fast Boot" in Power Settings of Windows 10 (it uses Hybrid-sleep) - Booted back into Ubunto, deleted the files, reboot... - Success - Decrypt agent is no longer running and the folder in programdata cleaned itself up. Perhaps "Fast boot" was the issue all along, and the reason why rebooting didn't allow access to those files?  Will this be fixed in the future version of the client? Thanks, -Tom
I am trying to decrypt a system, while troubleshooting another issue.  I've found that 0 out of 3 systems that I've tried to decrypt have finished successfully - the decryption service is still running after weeks, months. Here's some errors from the logs.... (from various systems, all have similar errors)[05.16.17 08:11:54] SDE Decrypt Service - DecryptSweep_CheckDecryptFile(): Error calling DeviceIoControl(CREDCEF_ChkPathEncr) for file "C:\System Volume Information\{2c601cfa-303d-11e7-9dfa-e4a471bd4977}{3808876b-c176-4e48-b7ae-04046e6cc752}", win32Err = 5 [05.16.17 08:11:30] SDE Decrypt Service - DecryptSweep_CheckDecryptFile(): Error calling DeviceIoControl(CREDCEF_ChkPathEncr) for file "C:\pagefile.sys", win32Err = 32 [05.16.17 08:12:23] SDE Decrypt Service - DecryptSweep_CheckDecryptFile(): EncryptDecryptFile("C:\Windows\Temp\CEFD029.CEFD029.CEFD029.CEFD029.CEFD029.CEFD029.CEFD029.CEFD029.CEFD029.CEFD029.CEFD029.CEFD029.CEFD172.CEFD7cf.CEFD5a5.ood_stream.x86.en-us.dat.TMP.TMP.TMP.TMP.TMP.TMP.TMP.TMP.TMP.TMP.TMP.TMP.TMP.TMP.TMP") failed, win32Err = 998 [SDE] [07.31.17 15:41:15] SDE Decrypt Service - DecryptSweep_CheckDecryptFile(): EncryptDecryptFile("C:\Program Files (x86)\Microsoft Office\root\Office16\ADDINS\Microsoft Power Query for Excel Integrated\bin\CEFD784.CEFD8be.CEFD823.CEFD784.CEFD8be.CEFD321.Microsoft.WindowsAzure.StorageClient.dll.TMP.TMP.TMP.TMP.TMP.TMP") failed, win32Err = 998 [SDE] [07.31.17 15:41:15] SDE Decrypt Service - DecryptSweep_CheckDecryptFile(): EncryptDecryptFile("C:\Program Files (x86)\Microsoft Office\root\Office16\1033\CEFD029.CEFD029.CEFD029.CEFD029.CEFD029.CEFD7a9.OWSHLP10.CHM.TMP.TMP.TMP.TMP.TMP.TMP") failed, win32Err = 998 [SDE] [07.31.17 15:41:08] SDE Decrypt Service - DecryptSweep_CheckDecryptFile(): Error calling DeviceIoControl(CREDCEF_ChkPathEncr) for file "C:\swapfile.sys", win32Err = 32
Files unable to decrypt when removing Dell Encryption