You may either need to replace the battery or recalibrate it if possible, because it's possible if your battery says perfect health and your battery isn't even charging, something could be wrong with the battery or calibration itself. It could also be the adapter. First check to see if you have a bad adapter. If you have another Dell, plug it in and see if it charges. If not then it's the adapter, if it does however then the adapter should be good.  To calibrate the battery or recalibrate it you can open the laptop bottom and unplug the battery then press the power button with the battery unplugged for 20 seconds, then plug the battery back in and that should drain any residual power, then once the computer starts back up (takes up to a minutes or two), you can plug the adapter back in and see if it is charging, and if not then you will need a new battery. That's the best three step solution I can offer you. I hope it works, and I hope you get your computer fixed. 
Hi all, I have tested and tried by looking at the forum articles and YouTube videos but to no avail. Attached are images for easy explanation. [IMAGE][IMAGE][IMAGE][IMAGE] How to solve this issue? Thank you
New Battery Not Charging(0%Available - plugged in )