We all start out as novices. You can't learn if you don't ask questions when you don't understand something. Has the problem recurred? Did you try pressing/holding the power button method I mentioned above? Did that solve the problem? Routers and modems are different so important to know exactly what you have. Got its model number?  A router creates a home network for both Ethernet and WiFi devices. It manages and splits the internet connection so multiple devices can use the internet at the same time. The router can't encode/decode the signals sent to or coming from your ISP so it doesn't connect directly to the internet.  A modem has to encode/decode the signals to/from the IPS. Routers and modems can be 2 separate little boxes with a cable between them or can be combined into one single box.   Where do those 2 yellow cables go? Is one plugged into the Ethernet port (#6) on back of this PC and the other one plugged into a different PC, to a wall outlet or somewhere else? [IMAGE]   Reboot PC and start tapping F2 when you see the Dell splash screen. That should open BIOS setup. Mouse may -or not- work in BIOS setup. If not, use tab and arrow keys to navigate.  Look for a "System Management" tab, or possibly an "Advanced" tab, and see if you can find the Wake on LAN option. Use arrow keys to highlight it and press Enter. That should show you the Enable/Disable options. If Enabled, change that to disabled and press Enter. Whether you have to change that setting or not, when you're done, press Esc to leave the tab and navigate to the Exit tab. If you changed the Wake setting, choose the option to save the change and exit. If you didn't change the Wake setting, choose the option to leave without saving any changes. PC will reboot itself automatically. NOTE: Don't change any other options in BIOS setup. If you think you made a mistake, choose the option to exit without saving any changes.
Hi I have a new Inspiron 3891-- works well, except tonight it will not turn off for the first time.  I go through the regular motions-- standard power off-- it seems to initially go off (the screen goes black)-- but I noticed the tower on-off button was still on.-seconds later-- the audio  "music" and the  screen saver/sign in line appears-- tried several times tonight-- but still does of turn off... nd all I was doing was looking at the internet--it, no "work to save" or "updates" or anything else....oh,      Thanks, shipman
New Inspiron will not turn off