Update = After completing troubleshooting, a DELL-Cares agent setup an  exchange.
  [NAME], How did you get them to start the exchange process? I have a flickering problem even in BID. I contacted the support via chat and they gave me 3 different numbers to call. I'm afraid I'll be wasting a lot of time just to get to the right dept. Do you have the number you called that got you to the right department?
AW3423DW, flickering, #2