Hello Ad,   That info is in the SANHQ admin guide.  Table 2 I've pasted it here but it doesn't copy/paste well.  Solution Table 2: Protocol and Port Information for Standard SAN HQ Functionality Protocol (Port)¹  Description TCP/IP (8000)  SAN HQ TCP/IP client to server communication. You can modify this port number and host name/IP address on the SAN Headquarters Service Con- figuration page (for information, see SAN Headquarters Server Configuration Settings on page 67). HTTP (80)  SAN HQ Client communication to the Web for retrieving recent updates infor- mation (psonlinehelp.equallogic.com). For more information, see Obtain SAN Headquarters Update Notifications on page 22. UDP (514)  Optional. SAN HQ Server communication to the PS Series array, to display syslog entries on the Events and Audits panel. SNMP/UDP (161)  Communication between the SAN HQ Server and PS Series array for stand- ard data collection. SSH (22)  Secure Socket Shell communication between the SAN HQ Server and PS Series array, and for the initial SupportAssist configuration. TCP/IP (2606)  SupportAssist data collection port for communicating with the PS Series array. HTTPS (443)  SAN HQ Server communication to the Dell Support server for uploading Sup- portAssist data and weekly updates to local repository (including newly-sup- port disks and hardware). ¹For SAN HQ Servers that use a proxy, the ports must be opened for full functionality. Enable an exception to allow [URL] for the SupportAssist secure web server. Regards, 
Hello Guys - Our SANHQ is behind firewall and no access to the internet. Looks  logs aren't getting uploaded to dell. Can we use proxy in SANHQ to allow logs to be uploaded or what is the name of the SupportAssist Server and port it uses to go out for we do NAT?  Group    Timestamp    Activity Type    Status    Description    Duration    Payload ID    Server    3/6/2015 3:01:10 PM    Diag Data - Scheduled - Upload    Waiting For Retry    The collected data was unable to be uploaded to the SupportAssist Server, connection failed. The collected data will retry the upload at 3/6/2015 6:00:00 PM.    41 s.        Default Server
SANHQ and Support Assist