Order cancelled and placed new order for XPS 8950. At least now I'm not waiting for a machine that has been superseded by a new model.
I ordered an XPS 8940 on 10/25/2021 and it gave an estimated ship date of 11/18/2021 and an estimated delivery date of 11/23/2021. As of 11/21/2021 it has not even entered production and customer service just tells me that they have escalated my order and that the delivery date is November 23rd. Obviously it did not ship on Nov. 18 and nobody can seem to give me an accurate time frame on when it will ship?? None of the order info has updated and I am starting to get frustrated and I am wondering if I should cancel the order and wait for the 12th gen Intel chips to come out. I am curious as to what other members of this dell community would do?
Order has not entered production