Hope you are doing fine. We see that the shipment is still in transit & the ETA of the delivery is on the 18th of December.   Once the product is delivered & the refund will be initiated & completed in 7-10 business days.   I will keep a tab on this and keep you posted with the updates.   Thanks,  Sreejith
I requested one using the Dell website. I didn't get it. I requested via a chat last week. I didn't get it. I just tried the online chat again but they keep saying that I will be contacted within 24 - 48 hours.
Where is my return label?