Hey there, I faced the same issue, all i had to do was reset the app from windows settings and it started working again.This is how i did it -> press win+i click on apps, then select the alienware command centre. Click on advanced options, scroll down and hit the reset button.. Hope it helped you :D..
After a windows 11 update and an update to Alienware command center in May or so, my game shift has stopped working entirely. I decided to uninstall Alienware Command Center entirely according to the Dell guide, along with OC Controls application. I reinstalled it and it did nothing. I tried the package manager, I tried repairing the app. I tried updating it from Microsoft Store.Literally nothing I have tried seems to have worked. I can no longer do a system restore and cannot use game shift. It simply does not turn on. The icon does not show up on the command center at all and the temperature limit does not increase.Apart from that, my power management is broken as well. The moment I click on the "New Profile" button, the app crashes immediately.Would love to get some good guidance on this as game shift would help me a lot. Thank you.
G15 5515, F9 Game Shift does not work