Hello. I can see that the controller firmware and the BIOS is up to date and Absolute State of Charge is 74% which is fine. Clear the System Event Logs and attempt re-seating the battery. See whether it will re- start the learn cycle. If it doesn't run omconfig storage battery action=startlearn controller=0 battery=0 command again.
Hello all, I have a PowerEdge 2900 server. BIOS version: 2.7.0RAID driver: 2.24.0.64,A07RAID firmware: 6.3.3-0002,A-00OpenManage: v7.4,A00 w/ patch v7.4.02,A00 In the OpenManage software, under System --> Storage --> PERC 6/i Integrated --> Battery, the battery is showing "Degraded" with the "Next Learn Time" showing as 0 hours. I've tried choosing "Start Learn Cycle" from the drop-down menu, but it doesn't change anything. I've also tried changing the "Delay Learn Cycle" to an hour, but after that hour had passed, nothing happened and the "Maximum Learn Delay" is now showing as 0 hours as well. I then opened a command prompt and ran the omreport storage battery command - the output showed the same information as the OpenManage web interface. I then ran the omconfig storage battery action=startlearn controller=0 battery=0 command, and got a Command successful! message, but this didn't seem to start the learning process. In the past when this has happened, I would restart the server and the battery would then begin a learn cycle and everything would be fine. So I restarted the server yesterday in hopes that it would begin a learn cycle. But this time, even after restarting, the battery is still showing degraded. The controller log shows these events happening during the previously mentioned restart: T23: EVT#53554-T23: 141=Battery PresentT23:      *** BATTERY FEATURE PROPERTIES ***T23:  _________________________________________________T23:      Auto Learn Period     : 90  daysT23:      Next Learn Time       : 0T23:      Battery ID            : 39320b78T23:      Delayed Learn Interval: 167  hours from scheduled timeT23:      Next Learn scheduled on: 01 07 2000T23:  _________________________________________________T23:     *** BATTERY DESIGN INFORMATION ***T23:  _____________________________________________T23:     Design Capacity          : 1900 mAhT23:     Design Voltage           : 3700 mVT23:     Specification Info,      : 1f40 T23:     Date of Manufacture      : 9,18 2008 T23:     Serial Number            : 2936 T23:     Pack Status-Config       : e48c T23:     Manufacturer Name        : SMP-PA T23:     Device Name              : X848389 T23:     Device Chemistry         : LION T23:     Design Data              : a0e072d7 T23:  _____________________________________________T23:     *** BATTERY CAPACITY INFORMATION ***T23: _____________________________________________T23:     Relative State of Charge  : 100 % T23:     Absolute State of Charge  : 74 % T23:     Remaining Capacity        : 1408 mAhT23:     Full Charge Capacity      : 1408 mAhT23:     Time to Empty             : 65535 MinT23:     Average Time to Empty     : 65535 MinT23:     Average Time to Full      : 65535 MinT23:     Cycle Count               : 38 T23:     Max Error                 : 2 % T23: _____________________________________________T23:             *** BATTERY MONITORED INFORMATION ***T23:  ____________________________________________________________________________T23:   Temperature             : 30 C           Voltage             : 4056 VT23:   Current                 : 0 mA          GasGaugeStat        : c0T23:   GPID                    : a8ffb899             ChargerStatus       : 1T23:   Remaining Capacity      : 1408 mAh         Full Charge Capacity: 1408 mAhT23:   Relative Stat of Charge : 100 %          FwBBUState          : 1 T23:  ____________________________________________________________________________  The only other battery events showing afterwards are:  05/03/16 19:37:30: EVT#53577-05/03/16 19:37:30: 149=Battery temperature is normal05/03/16 19:37:30: EVT#53578-05/03/16 19:37:30: 163=Current capacity of the battery is above threshold05/03/16 19:37:30: EVT#53579-05/03/16 19:37:30: 242=Battery charge complete05/03/16 19:38:35: EVT#53580-05/03/16 19:38:35: 155=Battery relearn pending: Battery is under charge Does this information mean that the RAID storage battery is still able to hold the cache in the event of a power outage? All of the virtual disks are still showing as using the Write Back policy - not sure if this would have changed to Write Through if there was indeed something wrong with the battery. Thanks for the help!
RAID storage battery showing as degraded, but is it?