Update = After completing troubleshooting, a DELL-Cares agent setup service which resolved the issue.
Hi, I noticed that the screen of my laptop is not getting shut properly just today and my laptop's hinge made a creaking sound when I while closing it and when I look behind it the hinge popped out of place and 2 small screws fell with plastic stuck to them. I've been wary of the hinge for some time now as the screen would not shut completely, and now that mine broke I searched for other having this issue and found multiple forum posts. I hope dell helps me with the same. 
Inspiron G3 3500, right hinge broken