Contact Dell directly. Your new computer and original battery are under one year warranty.  
My ALIENWARE x17 R1 displayed a warning sign that reads  " Your battery has experienced permanent failure and needs to be replaced"  "the battery cannot be identified. The system will be unable to charge this battery. This laptop is about 3 month old or slightly less. Why am I experiencing this issue and where I can get a genuine replacement x17 R1 Alienware battery?
x17 R1, battery failure and replacement