Replying to mark TOTAL OF ALL PREVIOUS POSTS IN THIS DISCUSSION as the SOLUTION. But please continue to post any questions/comments.  
Did you know that easy help for Avamar is available right in the Avamar AUI? Just click the "?" at the top right. This will open the Help directly hosted by Avamar (not just a link to help on the Internet, such as Dell Support).  The Help here is very practical- topics such as how to add new vCenters, adding new proxies, adding new clients, Backup Policies, Retention Policies, Restores and much more.   [IMAGE]   [IMAGE] There are also training videos as mentioned here: [URL]#M2 Of course, if you have specific questions/issues not addressed by the above, you can post them in this IDPA forum. If your issue is too complex or you are concerned about privacy/security when posting, you can instead open a case with Support or call Support at 1-800-782-4362. If you found this useful please give KUDOS. thanks    
here is easy help for Avamar