I was finally able to contact someone from Dell. After exlaining my situation, they were able to provide me a computer in a timely fashion and went above and beyond to make this right. I would say that this situation is resolved. Good luck to those seeking resolution.
I just joined so I can share my nightmare. What has happened to Dell? This is crazy. My story is crazy! I will never be buying from Dell again.
Inspiron 15 5000, lied, deal never available