Hi,I'm sorry to hear about the order being delayed. This is not the experience we would want you to go through.I want to check this for you.Please private message us the order number,  name of the registered owner and email ID so that we can review this on your behalf. Regards,Pamyaphi
I ordered an x17 on Feb 6, 2022 and it immediately when into production. A couple of days later I received an email that the build had been completed. Mind you the whole time they said my order was on track to meet the delivery date of Feb 15, 2022. Now on the 17th there has been no updates. I talked to a representative and they said that my order is still in the "ready to ship" phase and that it should ship anyway now. (They have been telling me that for the past few days) He said he would put a note in to move it up in priority. I don't have a problem waiting but after reading all of these 1 month+ delays Im getting a little worried as I will be leaving the country to visit family within the next 2 weeks. As of February 17, 2022 ( Today) I received an email apologizing for the inconvenience and that a $100 credit would be given to me for the delay. I will not be able to claim this until my order ships and I have no idea when its going to ship. Not liking being left in the dark for something I've spent thousands of dollars on. 
Alienware X17 Order Delay