Good Day to you!This is Biman the case owner of this ticket.This is a follow-up message regarding the systemAs informed before we’ve set up a service for your product We have got an update from the service team, they wanted to know  if the end-user of the system can communicate with the service team in Japanese language  Based on your response we will inform them accordingly and request them to proceed with the service.
  My screen has smudges that won't come off and a small dent. I raised this issue with customer service months ago, and I still have not gotten a reply regarding this issue.   I'd like to have my screen fixed and know how to prevent this issue in the future.   Still in warranty and living in Japan, Tokyo.       [IMAGE]
I have a Dell G5515 with screen smudges and damages. Raised a ticket, but no 
reply.