Hi InternetFanatic, Unless you have good backups, if you do a factory restore, you will lose everything that you have saved/installed on your C-drive. If I were you I would try to clean the malware. RoHe posted some good advice. I agree that it would be good to post the required DDS logs on the Malware Removal Forum at SpywareHammer and have the staff trained in malware removal walk you through the diagnostic logs and a cleanup. They do not use remote access but will advise you step-by-step on what you can do. Please do not attempt to run any additional scans, install software, or use any other tools until an analyst can advise you on the next step. Please use the same username there as you have here. Help is free, but you will need to register there and follow the posting instructions.The instructions will inform you of where to download DDS and how to run a scan to post the output information. Don't forget to check your email and click on the link they send you in order to confirm your registration.  I'll let them know that you are on the way. I'm sure they will be able to help you.
When i click on chrome or really anything, it won't open & a little bubble pops up about malicious malware. scan for threats, i checked for threats & there was a lot of them but i can't get rid of them. everything was fine til like an hour ago. all i was doing was reading fanfics. i tried doing a system restore but i can't get it to open. how can i fix it.
[Moved] Internet won't open