Hi, SupportAssist is validated on 9,10,11 and 12th generation PowerEdge servers. We don't have remote support solution for older systems .  Regards, Nilesh
According to the SupportAssist FAQ, hardware supported includes "ninth-generation or newer select Dell PowerEdge servers, PowerVault storage and PowerConnect networking equipment".  What remote support solution should be used for older generation PowerEdge servers? Thank you.
Can SupportAssist be used with older generation PowerEdge servers?