Hi Joanne, Sorry to hear that you are still facing issues installing Google Chrome. Please try the alternate link below to install Google Chrome offline. [URL] Do you get any error messages when you try to run Skype or Steam? Please let me know so that I may assist you better. Thanks and regards,Babita S#iworkforDell  For easy access to drivers, manuals and product updates, please visit our Support Site .
Why can my Dell Inspiron Laptop connect to wifi but not get internet through it?
No internet access