Thanks Abhishek for your help.  I will be closing out this question.
Just had my new Inspiron 660 desktop delivered in late Aug 2012.  Wanted to duplicate a music CD.  Looked for software to do this.  Found a Folder labeled, NERO, subfolder NERO 10, Nero Control Center listed.  When I clicked on Control Center, it was their Update panel.  But it was empty, meaning no product serial listed, no applications listed.  Shouldn't Dell have preloaded the software?  Or, is there another software product I should be using.  I have Premium Dell Support and got India, transferred several times.  I told them I'm sending the machine back if I can't get this resolved quickly.  Not so much this issue, but I have no fiath in Dell Support if they could not help with this.
Nero 10 missing?