Friday:  With some fine help from Damia at Dell support we performed a clean O.S. replacement including all app and file removal.  Drivers were all then carefully updated for Dell, W11, and Nvidia.  Next the Dell support applications were installed including Support Assistant and we were able to demonstrate full functionality of the driver update using either S.A. or dell.com/support home.   All looking good.  She then allowed me to begin application installation such as M.S. 365 tools, Norton 360, Lightroom, etc. and through all this both mechanisms for driver update functioned as expected.   Damia then ran a comprehensive series of verification and troubleshooting scans to test the system integrity which all went well.  She then rang-off and I proceeded with app re-population.  Periodically I'd test for updates and suddenly it failed just as I'd seen before.   Get....out!!!  "This service is temporarily unavailable." Backtracking item by item it was conclusively identified as a specific setting in NORD VPN. * The second icon at the upper left is for Threat Protection: [IMAGE] [IMAGE] Notice that dell.com was blocked 36 times.  If one clicks on the dell.com line item a report opens: [IMAGE]   Select "Allow everything" to close this and the previous Threat Protection display shows dell.com greyed out and the shield icon now has a slash through it. [IMAGE] In this setup the dell.com support home behaves as expected. No, I have no idea how this feature got changed in my system unless it came onboard with an update. I've used NORD for a couple of years on several machines with good luck. Maybe I'm just clumsy.  If any of you would care to verify this, I'd appreciate the feedback. Heavy sigh!  
G'day,  In the last month attempts to check for R12 driver updates has been unsuccessful. If the SupportAssist is used it will provide a message that reads "An unexpected error occurred.  Please try again.".  In the History tab it reads "Drivers & Downloads Scan (Manual) - No updates available - Error - January 26, 2023 10:00:00:40". Alternatively using dell.com  Support Home  -> Drivers & Downloads results in a boxed message "This service is temporarily unavailable.". Admittedly my unit is long out of service contract, but I still get emails advising me of critical updates and I've had good success until about a month ago. Curious, anyone else seeing this issue? Thanks
Aurora R12, driver update failure