It should work fine with that configuration. I'm stumped. I checked with one of our escalation technicians. The tech advised that any time he has seen the update option grayed out it has been because of a corrupt install of ITA or a permission issue. I would recommend that you shut down ITA and start it back up by right clicking and choosing run as administrator. If that does not resolve it then I would suggest uninstalling and reinstalling it. Another thing to consider is that ITA has been replaced. Openmanage Essentials was released in December to replace ITA. To my knowledge ITA will not be receiving any further updates. If you have not implemented this into your production environment yet then it would probably be best to use a program that is supported rather than a legacy application. Thanks
I was able to update the DRAC of a server by manually creating a task but for some reason the Update button on the Software Updates Screen is greyed out. I was wondering if this is some config issue, or what. My only guess is that it won't let me since the two servers are throwing alarms since I have not (and probably never will) configure the storage agent part: 5.9.5
ITA: Updating from compare pane