gproze Being that you are still under warranty you should have no problem getting these disks. You can request them using this form or email them using this form. If you have any other questions just post them in this thread.  Z........................
Whom do I call to get order reinstall cd window 7 service pack 1 & driver disk not an oem recovery cd? I have a retail Inspiron One 2020. It is under warranty. The problem is windows update won’t work. It just hangs. Yes, I read all the tips online, downloaded the update. Still won’t work. According to Microsoft articles, it says if those steps don’t work, you need to do a in place upgrade. That won’t work because it is an OEM & no reinstall folder. So, I need those cds. I know this is a non-technically forum, I am just explaining why I need those disks.   Thank You for your help.    For other posters reading this,  I tried ordering the backup media online,  it wouldn't let me order.  If I read this forum correctly, the backup media is a reinstall disk and not an oem recovery disk.
Whom do I call to get order reinstall cd window 7 service pack 1 & driver disk 
not an oem recovery cd?