UPDATE: I received the order today. Dell-Cares were accurate with their responses about the whereabouts of my order. If only the Dell Order Support share similar work ethics when it comes to sharing information.
I had placed an order for a Dell Inspiron 7306 2-in-1 on October 1. It was scheduled to be delivered on October 22 (today). Upon inquiring, all I get to know is that the order is ready for shipping. To top it all, every representative has something different to say about my order. I mean I understand that orders to get delayed. But what does it take to get accurate information about my order! I got FedEx tracking number after calling up the Dell Order Support number, which says nothing but label being created (created on October 17). The automated robot knew of it, and not real human had any idea about it. When is it actually going to ship?
Where is my order from October 1?