blackbearfuzzy We cannot do anything here. It is up to the Extended Service team (1-800-247-4618 or 1-877-277-9723) to decide which Dell policy they want to work with. Call them, see what they say? Z.......... 
I was about to order my laptop online but I was told by the rep to let him do it. I wanted to order extended warranty with the laptop but the rep told me i can do it next time. This was the warranty i wanted to purchase for my Inspiron 7000:IN 15-7537 : 3 Year Enhanced Support (Premium Phone Support + In-Home Service after Remote Diagnosis[add$149.00] when i try to call in to purchase the warranty they are quoting me a different price. i guess I'm right because to my guess that price is only when you purchase it at that time not after. I just received the laptop today.
Extended warranty questions