[NAME]-Joey C, [NAME]-Marco B, hi Problem identified and solved. However, for the life of me i cannot understand why. Both the 4P 10G x710 cards (68M95) were new. They were installed at the same time in both R630 units. Both Lifecycle controllers we then run independently for updates and both gave the same SUP0528 critical error. Installing the same rNDC NIC into a third R530 to serve as a testbed gave the same results. Initial suspicions were conflicts with other hardware but this did not turn out to be the case in subsequent tests. Attention was turned back to the rNDC card. Up until now, neither of the two rNDC NICs were used operationally. They were connected to the mainboard and powered up but no actual data was passed through the ports. Having then connected one of the four SFP ports to our switches and enabled it, inexplicably, the Lifecycle controller now does not flag the critical error. Turning to the second server and enabling a port on the second rNDC NIC and the precisely the same behaviour occurred. It seems that once the lifecycle controller downloaded the online catalog and proceeded to interrogate the hardware, it may have been reading a value from the x710 daughtercards that it did not expect - perhaps a register or a count (for data throughput, say). Whatever it is was cleared the moment traffic was flowing through the cards. Cold booting both units and the Lifecycle controller is able to now continue through to the firmware listing table. A very odd behaviour and one that was quite unexpected. It may be helpful to Teir 2 support or if this is passed on to the engineers. I am unsure how common this is with other x710 variants but there is evidently something with the Lifecycle firmware that it did not like until the rNDC cards were 'used'. CheersPops
Lifecycle Controller: v2.81.81.81Bios: v2.13.0Intel x710: v20.0.17 Hello Having installed an Intel 10G X710 rNDC (#68m95), the Lifecycle controller is failing with a critical error "SUP0528" (Unable to generate a firmware comparison table). According to the resources, this is an internal error and restarting the process does not clear the fault. Reflashing the iDrac firmware does not resolve the fault. Updates are taking place via the F10 lifecycle controller and connected via HTTPS to download the catalog. Catalog downloads but the proces fails on the subsequent step. The fault is reproduceable. A second R630 with an identical configuration, additional x710 and all updated firmware levels gives the same result. Removing the x710 card and attempting the update process however succeeds. It appears the Lifecycle controller fails with this NDC installed. Can Dell confirm please? RgdsPops
R630 with Intel 10G X710 rNDC - Lifecycle Controller Error SUP0528