Hello jpoonkk, You are using the wrong HBA. With the TL2000 it can’t be connected to a RAID controller as it is not seen correctly. That is the reason that you are only seeing the tape drive. You will need to get just a SAS HBA that is not a RAID controller. Please let us know if you have any other questions.
We are using BackupExec 16 and the tape library TL2000 (ULT3580-HH5) is connected to my Windows 2012 R2 via SAS interface. No medium changer is displayed in Device Manager, just Tape Drive. Therefore, no Robotic Library is shown in BackupExec 16. Current situationTape drive driver: 6.2.5.5Changer Bus Enumerator driver: 6.2.4.8Tape Bus Enumerator driver: 6.2.4.8Library firmware: E.30 / 3.20e (from A26)Drive firmware: G361 (from A24)Mode: Random I have read through this: [URL] it didn't help. Can anybody give me other advice? Thanks in advance.
Powervault TL2000 Medium Changer not displayed in Win 2012 R2