Dell no longer supplies Windows 7 restore media -  if you need that, you'll need to look to EBay or elsewhere to get a set of Dell 7 install media. Otherwise, it's time to follow as above and upgrade to windows 10.
Hi, I would like to do a clean reinstall of Windows 7 using my Windows product key and Dell service tag but I have problems: I come to the Dell site after I could not download Win7 with my Windows OEM sticker product key, because Microsoft redirected me to Dell for  compatibility issues (fair enough). I cannot proceed at the Dell site, because: i) with the Dell OS Recovery Tool  it could not get pass the first step of checking the Dell service tag, because it reports for  my tag: " No OS image for this tag, though images exist for the product." and offers me a  'refresh' button, but no way to proceed with the work. ii) I also tried here: [URL] where the error message after entering my tag was: "Recovery image currently unavailable. The recovery image download could not be generated due to missing information. Please contact technical support for assistance." What are these error messages? Why do I receive them? How to solve them? I have found these unanswered questions on the forum about the same error messages, but without much of an answer this far: [URL]  [URL] I cannot contact technical support directly from Hungary, but any help about who to contact with this issue on this site is also welcome. I will also try to contact my local retailer. Thanks for the support, Ferdinand
Win7 OS Recovery - Service Tag Issue