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Hi all, I'm trying to get the Recovery Image for Ubuntu for my XPS 9320 (ordered with Ubuntu). Reason is, i can't use the webcam without the proprietary driver from dell, which is not available in the official ubuntu kernel. Steps i tried: 1. Visit [URL]  entering correct Service-Tag brings Error: "Recovery image not available for your Service Tag." [service tag redacted in screenshot]  [IMAGE] 2. Run SupportAssist | Bios Connect to download OS Recovery Image. It downloads 4/4 files but then stops at 1 seconds countdown, before the Reboot. Computer can only be shut down with Power Button. [IMAGE] 3. Installing Windows 10 just to install Dell OS Recovery Tool Entering Service-Tag or using the automatic System Recognition (which identifies my model and service tag correctly) ends up in loading loop. [IMAGE]   Am i missing something here?   PS: I have tested Step 1 and 3 with a service tag from a previous xps (windows license) i bought. The tool and the website definitely work on my end. It just seems that Dell doesn't like my Service-Tag or something.   Regards,   Daniel
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