Something in the billing is holding it up. You must call/chat/email into Sales so they can look up the purchase ID number in the sales tool. We on the Forum do not have access to that tool.Sales Phone1-877-297-3355, 1-877-907-3355Sales EmailSales Chat
I have placed an order on 2/5/14 and have yet to receive a confirmation. After talking to customer service it sounds like the order never went through. So I placed the order again on 2/10/14 and again haven't received a confirmation email. Can anyone help?
Two orders acknowledged but never confirmed