Thank you for your message. Please uninstall all entries for Support Assist, Support Assist remediation services (maybe you can use a 3rd party uninstaller to remove the application).   Please install the new version released ([URL] You can download the application from this link   For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.          How to locate the service tag    
Come on Dell get this fixed...….I have Dell Laptop 3567 model. SupportAssist has 2 versions now on my laptop...One icon in windows task bar is SupportAssist version 2.2.0.244 which will run. The other one located in the widows 10 start menu is version 3.1.0 and will TRY to open with a windows Icon spinning for many minutes only to give the following Message: "WE Ran into an unexpected error with SupportAssist. Restart your PC and try again later."Well, following the message does nothing. Restart and try again to no avail. I did see at one point a plugin was also updated for this but still it does not work. I now have 2 updates needing installed that I can see by running the older version of SupportAssist. Bios is one update and I do not know if its safe to use the OLDER SupportAssist that seems to be working to update drivers and bios. Why is this issue not addressed?
SupportAssist not working (version 3.1.0)