Update 2 : 05/07/2022 06:58PM ET My order has finally arrived today! After 1 month and 7 days, it has finally made it! Literally Jumping for Joy. As I now have it in hand I will be marking this discussion as resolved.  For any buyers just be prepared for about a month and a week lead on all laptop orders. And be sure to follow up via the community form Mods and Dell Care Reps the entire way through from the date you place your order and on a 2 times a week period.  My hope is they learn from this and become more transparent and honest.  
Hello, All ordered the new 12th gen XPS 15 9520 on April 1st, 2022, for my business under my business account. I was given Apr 13, 2022, as the estimated ship date and Apr 13, 2022 - Apr 18, 2022, as the estimated delivery date. Well, so far my order tracking is out of date and has not been updated since I placed my order on April 1st. It has been stuck in In Production since April 1st. I have been emailing Dell Customer Care Rep Adarsh M, who said my order was in the last stage of production and should've been shipped by April 16th, then I spoke to Dell Advisor Avinash via Chat, who said my order was ready to ship, and It should be delivered by April 19th, 2022. Then I emailed again today and spoke with Anusha Inavilli, who just gave me a canned response of: "I understand that you want to get an update on the status of the order. Unfortunately, we are experiencing production delays due to an inventory shortage due to which your order has been delayed and the revised shipping and delivery dates are not updated yet. I apologize for all the delay and will take the necessary actions to get it completed at the earliest so I have submitted an expedite request to our manufacturing team to expedite the order. The revised estimated shipping and delivery dates would be updated shortly. " Still, no update, order tracking is outdated. I get there are supply chain issues, and delays but how hard is it to provide me with a date. This is so unacceptable for a business. Can someone please help me locate my order? 
Delayed Order / Customer Care giving me the run around.