Countylad1970, Thank you for using the Dell Community Forum. Click the link below to request backup disk in the UK. UK Backup Disk Request
Hi All I have a 4 year old Dimension 3000 desktop and I recently got the dreaded Blue Screen of Death telling me I had registry errors. Some of the IT guys at my workplace suggested that my hard drive was just old and clogged and may need replacing, so I bought a new one.  What I've been advised to do is a clean reinstall of XP on the new hard drive and then USB caddy  the  the old (original) hard drive and copy my music and images over.  I'm afraid to use any other reinstallation methods that may be on the old drive in case they overwrite my photos.  However I now find that I don't have either the XP installation or recovery disks (if they ever came with the PC in the first place).   I see from other threads that Dell USA supply a free second copy of the installation and recovery disks.  Why don't Dell UK offer the same service to their customers here and is there any way I can resolve this issue?  If any Dell Customer Service guys are reading this, I just ordered a new laptop too so if you could look favourably upon my plea for help ... Thanks
Reinstall Windows XP Home - Lost Installation/Recovery Disk