Hi, aaaaandrew
I suspected that I had a bad HDD in my raid and tried to opening iDRAC to have a look. It was unresponsive. I logged into the server and ran 'racadm getsysinfo' and it all came back . So I tried to soft reset the iDRAC with a 'racadm reset' and got the error 'ERROR: A firmware update is currently in progress. Unable to reset the RAC at this time.' I wasn't running a firmware update. I tried a 'racadm resetcfg' and got 'ERROR: Unable to perform requested operation.' I tried installing the Dell EMC iDRAC Service Module and it timed out during the install.  Does anyone have any ideas on how I can get back into the iDRAC?  
iDRAC frozen