Hi, Thanks for your question. It sounds like your are correct and that the SP needs to be replaced. Page 155 [URL]   Let us know if you have any additional questions.
Hi Guys, We have a DD4500 and suddenly it crashes , when we reinsert the AC power cable we get a black screen of the console. an amber led in the front of the SP Module. drives and the rest of the module are off exept the management module. can i confirm that the SP module should be replaced ? Thank you in advance for your help
DataDomain 4500 won't start - console black screen