I hope you are doing good! I wanted to keep you informed that we are working with the internal team on the refund. As soon as I have an update will update you.   Update December 9, refund provided.
The new 14 inch  Inspiron i bought was heating up a lot since day 1. I went for a refund as tI was told he replacement would take more than a month.  The laptop has been shipped back to Dell a month ago. A week ago i got a credit memo but no refund yet.  Has anyone  else had a similar expereince?
Refund delay