What worked for me was: Clear services. 1.   Press Windows key + X key. And select Run. 2.   Type msconfig in the Run box and hit Enter. 3.   On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click disable all. 4.   On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager. 5.   On the Startup tab in Task Manager, for each startup item, select the item and then click disable. 6.   Close Task Manager. 7.   On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.  I had to allow some licensing services again but it's still running fine.
Hello I currently have a dual boot for Windows and Linux Mint on my laptop. My laptop occasionally freezes. I do tend to have a lot of tabs open, but I'm not sure if that is the problem. Most recently when my laptop froze I pressed a few keys, and noticed that when I pressed the keyboard backlight button the light changed sometimes, and sometimes didn't. And sometimes it skipped one of the modes (bright, not bright, off). I primarily use Linux, and this is when my laptop has frozen. I don't use windows all that often, so haven't had the screen freeze then. But am pretty sure the OS is not the problem.
XPS 9500 Screen Freezing