As for RASR Issue, this is known issue but the KB is available for only internal user, not for customer. so you should open support ticket for this issue.   As for NTP issue, accessible and normally working NTP server is mandatory if you choose to set it up via VxRail Initial configuration gui. PSC/VC have to sync with NTP server, not just ping to NTP server. If you are not sure about why PSC/VC cannot sync with NTP server, I would recommend you to leave NTP server field blank when building VxRail via GUI.
HI, I got 4 E560F node environment to set up. servers came with 4.7.530 version. There is some trouble (seems to be problem setting time) set  up Platform Services Controller NTP settings - step 19 on deployment sequence. As the PSC in inside of version 7 installation I thought that it could be a smart to update Factory setup on SD to 7.0.241 (latest) and then run factory reset. Anyhow now the booting from RASR-iso the process fails on: File "rasr/RASRdetect.py", line 717, in archive_system_filesUnicodeDecodeError: 'ascii' codec can't decode byte 0xef in position 0: ordinal not in range(128) Is t possible to make a RASR USB on non deployed environment? Alternavately can someone help why the original deploymenet fails, as the NTP server is pingable from both host and vxmanager. they also are both syncing from NTP-server? marvin.log gets: [MARVIN] 2022-02-04T11:22:05.271+0000 INFO [SimpleAsyncTaskExecutor-3] com.emc.mystic.manager.commons.component.action.standalone.initializing.AbstractFirstBootCloudVMAction AbstractFirstBootCloudVMAction.monitorFirstBootIndividualPhaseStatus:517 - Got status file:{ "info": [],"status": "error","warning": [],"end_time": null,"question": null,"progress_message": null,"start_time": null,"error": { "detail": [{ "id": "install.setnet.set.timesync.ntp","translatable": "Failed to set the time via NTP. Details: %(0)s","localized": "Failed to set the time via NTP. Details: Failed to sync to NTP servers.. Code: com.vmware.applmgmt.err_ntp_sync_failed","args": ["Failed to sync to NTP servers.. Code: com.vmware.applmgmt.err_ntp_sync_failed"]},{ "id": "install.setnet.set.timesync","translatable": "Could not set up time synchronization.","localized": "Could not set up time synchronization."}],"problemId": null,"componentKey": "setnet","resolution": { "id": "install.setnet.set.timesync.ntp.res","translatable": "Verify that provided ntp servers are valid.","localized": "Verify that provided ntp servers are valid."}},"progress": 0}[MARVIN] 2022-02-04T11:22:05.272+0000 ERROR [SimpleAsyncTaskExecutor-3] com.emc.mystic.manager.commons.component.action.standalone.initializing.AbstractFirstBootCloudVMAction AbstractFirstBootCloudVMAction.monitorFirstBootIndividualPhaseStatus:556 - Cloud vm first boot failed with error:Suggested VCSA first boot error resolution: Verify that provided ntp servers are valid.VCSA first boot error detail: id = install.setnet.set.timesync.ntp, message = Failed to set the time via NTP. Details: Failed to sync to NTP servers.. Code: com.vmware.applmgmt.err_ntp_sync_failedVCSA first boot error detail: id = install.setnet.set.timesync, message = Could not set up time synchronization.[MARVIN] 2022-02-04T11:22:05.277+0000 ERROR [SimpleAsyncTaskExecutor-3] com.emc.mystic.manager.commons.component.adapter.ConfigurationActionAdapter ConfigurationActionAdapter$1.onError:91 - Attempt 2/1 failedcom.emc.mystic.manager.commons.emc.exception.ConfigurationException: Cloud vm first boot failed with error:Suggested VCSA first boot error resolution: Verify that provided ntp servers are valid.VCSA first boot error detail: id = install.setnet.set.timesync.ntp, message = Failed to set the time via NTP. Details: Failed to sync to NTP servers.. Code: com.vmware.applmgmt.err_ntp_sync_failedVCSA first boot error detail: id = install.setnet.set.timesync, message = Could not set up time synchronization.at com.emc.mystic.manager.commons.component.action.standalone.initializing.AbstractFirstBootCloudVMAction.monitorFirstBootIndividualPhaseStatus(AbstractFirstBootCloudVMAction.java:557) ~[mystic.manager.commons.component-4.7.530.jar:?] Any idea how to get depoyment over this.
Update RASR image on undeployded cluster