I worked with Dell Support and the following steps have fixed this issue with the Dell Latitude 5420. I will post the steps for the solution below: 1. Press Windows+R. In the Run window type, 'appwiz.cpl' 2. Look for Realtek Audio and uninstall it. 3. Right-click on Start and select Device Manager 4. Expand System Devices here. 5. Right-click and Disable all entries that say Intel Smart Sound Technology. 6. Now, restart your machine and install the Realtek driver from here and then Waves Maxx application from here.
Hey everyone. I have a Latitude 5420 where the audio just stopped working. I searched through the forums and this looks to be a known issue with no official fix. I've done the following with no luck. Hoping to get an official fix for this.
Dell Latitude 5420 audio stopped working