Managed to speak to Dell adviser who explained my bank hadn't sent through confirmation for the PC but the smaller items could go through hence the cancelled order.  Reordered via a human being this time and received a discount for my trouble and received email confirmation of my order within 15 mins. a lot more happier now, just need to sit here and wait for it to arrive :C.
Hi - based in the UK  I ordered an Alienware 51 along with a keyboard, monitor, mouse and spare hdmi cable. Expected the invoice to be around £3,904.87 Got the invoice through and only the keyboard, mouse and hdmi cable are listed?  I went onto the tracking page and it looks like admin messed up the order as the top order has 'cancelled' then the new order number underneath only has the peripherals in the packing note.  I'm really not happy with this, can someone put me through to a competent uk rep as i cant seem to get through to anyone on the phone.
No PC in my order