Welcome to the Dell Community [NAME]  Have you tried to reset the OS??? [URL] Insert the USB drive you created. Hold "esc" and " reset". [IMAGE] Then power-on. The USB drive must be in a specific USB slot. If you have 2 you may need to try the other??? Best regards, U2
I have a Chromebook that is 2 year old but know it creating problem for me. Whenever I use the chrome or other internet browser, It got stuck after some time and did not process anymore. Can you please describe the exact information so that I can come out of it. 
Why my Chromebook laptop got stuck after 10 Minute?