I was able to fix it by installing alienware command center via the microsoft store instead of the driver download by dell support. Next tot that I turned off Nvidia geforce experience's game overlay function. Somehow, and I do not know why, ACC installed diferently then before. Hope someone could use this information some day. Need further assistance? Use the Get Help Now option at the bottom right to chat with a Dell technician right away. [IMAGE]  
Hey everyone, Three weeks ago I bought a Dell G5 15 5500 laptop ( 10th gen i7, rtx2060, 512ssd) in the Netherlands. Unfortunately after a week the alienware command centre (ACC) decided to keep loading indefinitely and no online fixes were available except for reinstalling the ACC. Low and behold reinstalling, following the steps by Dell online support, caused an error and it did not work. After calling Dell they told me to just reinstall windows completely. Okay, once that's fine by me. So I reinstalled and after tinkering around a bit somehow after the first error messages I was able to install the ACC correctly. Yeah....But... now two weeks later it is happening again and I do not want to keep reinstalling my entire computer every month. Does anyone have any tips, fixes, workarounds? Without the ACC I can not control the light bar in the laptop or control the performance of the laptop. Thank you already for thinking with me! Edit: - Reinstalling did not work - Installing older versions did not work
G5 15 5500 Alienware Command Center problems