Hi THIO   It's not a Microsoft problem, nor a Dell problem. It's either a McAfee problem or you have malware that is suppressing McAfee and will not let you login to their site. If your system is clean, and you have tried RoHe's recommendation, with no luck, try another anti-virus. * Disable all components of  McAfee.  [IMAGE] Further info on disabling and re-enabling McAfee: [URL]  Please make sure that you're following the above instructions for Add/Remove followed by McAfee's Removal Tool in order to uninstall all remnants of McAfee if you are going to remove it.  Follow with CCleaner: [URL] (This is a good utility to keep for your regular maintenance.)  ** Select to download the SLIM version.  ** Because CCleaner removes everything in temp folders, if you have anything saved in a temp folder, back it up or move it to a permanent folder prior to running CCleaner.  ** You will be cleaning cookies as well. Make a note of any passwords, etc. that you want to save. If you do not want to delete cookies, simply uncheck that option. Run CCleaner. After that, REBOOT. Then you will be ready to install one of the free AV programs. Please see these pages for  LISTS OF FREE SECURITY SOFTWARE   FREE SECURITY SOFTWARE Let us know how that goes.
Have a Dell Studio with paid McAfee service (purchased thru Dell) that worked perfectly until last Monday.  Contacted McAfee as their Security Center was not displaying correctly.  They uninstalled their product, downloaded newest version to the desk top, and told me restart computer and download from desktop.  The down load ran for about a minute and then everything would freeze.  Had to kill power, and retried download twice more with same result.  When I get back online, I find that though I can get online the "buttons" do not work on any site.  Could not log into McAfee as when I click "log in" nothing happens.  After four excruciating sessions with those people, I am no better off.  Last two rounds with their Tier2 team supervisor ... first one said it was an operating system bug and to reinstall Windows.  Second one said it was an Internet Explorer issue and to reinstall that.  All I know everything was fine until they got their fingers on it.  Forgive me if not totally computer savvy, but I have all my software and can find no IE disk ... would that be on the operating system disk?  Should I contact Microsoft?  or Dell?  Fix it myself?  I'm still under warranty, but it is so frustrating to spend two hours with techs and get zero results.   
Mcafee took my computer down