A DELL-Cares agent set up service. Delivered on February 8, 2021.
Its been almost 2 months since my laptop has been approved for replacement from the Dell Replacement team.Since then i am only being said by their customer agents that , " we are not from replacement team but we are forwarding your message to them ( replacement team ) and they will contact you within 2 workings days". 2 months age going to pass by now , and till date i didn't receive any call or email from the replacement team nor any update on the status of the replacement.Such an harassments from such an reputed MNC.
2 months, where is my replacement?