For my understanding your problem about pulling both iSCSI cables canot be solved. The SC faultdomain are for surviving a controller failover and not pulling both cables.Question: do you use round robin as mpio policy? As a Partner i sold more than 10K dell devices. If this was a new purchase its unlikely that your STAG isnt in the support db... but i have seen this if we bought Demo and Test devices for us. If its a warranty renewal than its more common and i see it more than once   You need to call the support team and have the order confirmation id from that renwal around. This is a second method to proof the identy of the unit. Regards,Joerg
Hello, we have SCv2020 connected with VMware cluster by iSCSI Software adapter and we have problems with port balance behavior if we perform storage failover tests. Compellent have 2 controllers with Front-End 4 iSCSI 10Gb ports (2 ports per controller) and Back-End 4 SAS ports, all is connected. Here is our connection list: Connection is from this official scheme:[IMAGE]   We have 2 LUNs, LUN-1 is owned by the Top Controller, LUN-2 is owned by the Bottom Controller (automatically).ESXi host see 2 paths to LUN (both VLANs). And now the PROBLEM, if we gracefully restart any controller from DSM Client, LUNs are rebalanced to the active controller and everything is OK. If we restart any switch, everything is OK.BUT if we disconnect both iSCSI cables from one controller, LUN stay on disconneted controller and is not automatically rebalanced to another controller which have active iSCSI connection. LUN on disconnected controller is inaccesible in the ESXi host. And I must rebalance ports manually in DSM. So, what can I do with it? How can I set automatic port rebalancing if both cables on one controller are disconnected?Or how can I set whole system? Another question, we have active NBD ProSupport until 2020, but if I want create technical ticket on the web, it shows that we don't have support. So, for this technical questions we need have another type of support?   Thank you very much for your help.
SCv2020 failover - ports are not automatically rebalanced