"Well, what a warm welcoming troll you are TheFlash1932 :emotion-6: " Though I have been called just about everything, no one ever called me a troll, I feel left out. Perhaps you could get a button made up, black lettering, bright yellow background (yellow for being warm). I see you  are hanging in there, even with abuse. What is with the robot nonsense?
Took 2 weeks to find somebody in the know at Dell to tell me what I needed to order for my client's PE T410 that OMSA was detecting a failed battery in the integrated Perc6/i RAID controller.  Amazingly, Dell does NOT sell NEW replacement batteries for this PE T410 that was purchased end of 2010!  All they offer is what they call a "refurbished" battery.  I asked them to explain how one refurbishes a battery?  Well, we pull batteries out of leftover servers that we have sitting around, then sell it - and offer a 90 day warranty.  I'm sorry, but that is NOT a refurbished part!  Call it what it is - "USED".  When I asked how old the battery was, they told me they don't know.  Maybe 1 to 2 years old they say.  Batteries, even when sitting idle, only have a certain lifetime, so why would anyone want to but a USED battery for a server that runs 24x7x365?  Would anyone walk into an auto parts store and buy a "refurbished" battery of unknown age for their car?  Oh yeah, and it comes with a big whopping 90 day warranty!  That sure spells confidence in their refurbishing process, doesn't it? Dell seems to have a pattern of not supporting their older servers as far as batteries go: back in the late 90's I had a client with 3 PE 6300 servers.  All their Perc RAID batteries needed to be replaced.  Dell had no replacement batteries, not even refurbished.  All they could offer as a solution was to purchase 3 new Perc RAID controller cards, costing about $1500 each!  I pulled one of the RAID cards out of the server and unsoldered the battery pack, sliced open the plastic casing surrounding the pack to reveal the individual batteries that make up the pack.  I found a company in CA that made batteries and ordered a dozen of them for about $15 each, then assembled into battery packs and soldered back on the boards...  So Dell proposed a $4500 solution for my non-profit client (a United Way agency) - I found a $150 solution! Why isn't Dell a little more GREEN about the environment?  Why do we need to throw away perfectly good hardware just because Dell deems them "old"?  Come on Dell, do your part to save our environment!!  Start stocking parts for older systems, or at least provide information on third party substitutes... A GREEN customer, Mike
Dell Spare Parts dept selling USED (they call it "reconditioned") batteries for 
Perc6/i integrated controller on PE T410? Who wants a USED battery???