I called Dell support this morning and solved the problem by console in and reset the controller. Thank you!
Our company has a new MD3200i with two 600GB drives. I had updated firmware and NVSRAM to the newest version. We had those two drives in RAID 1 mode. This week we got other 12 2tb drives, so I took out existing two drives and installed the 12 new drives. After I installed new drives, the array lost connection with Storage Manger software. After I reboot the array, I can connect it with the management IP address, but it is showing Storage Array Unknown and status showing Needs Attention. When I try to start "Manage Storage Array", all I got is Recovery Guru window showing Storage Array in Recovery Mode. I tried to quite the Recovery Mode through command line, but it shows following message: "Unable to execute command. The RAID controller module is currently in locked-down mode because the firmware version on the RAID controller module does not match the version expected by the storage array's configuration database. Available commands include:   show storageArray healthStatus; or download storageArray firmware file=filename [downgrade=true/false];" I need help to troubleshoot this problem. Maybe I need to clear the configuration database, but I don't know how. Thank you very much for any help.  
MD3200i locked down after change all hard disks