Hello Teja,   In the future it is preferable to create a new topic vs. change an existing one.   From your description, it sounds like the two arrays are in different pools.  Is that correct?   Are any volumes offline for example?   If not, then it sounds like each is alone in its own pool.  In that case you can delete the failed member without impacting member2.   Member1 will be reset back to factory defaults.   You are running very old firmware, and I suspect possibly old drive firmware as well.   It's very important to keep up on both.  Some of the drive firmware updates prevented premature failure.    Regards,  Don  
We have an issue with our PS5000e SAN.  It's not a mission-critical device and we are in the process of moving off of it, but we need to get it back online if possible. This morning the member went completely offline.  I can connect via web UI, but it just says member offline.  Connecting to CLI indicates the same.  All commands in CLI are executing extremely slowly, and occasionally I get warnings like:   "Logger daemon is losing messages because offline disks are generating more events than the daemon can handle." Unit is in a datacenter 500 miles away, so I had remote hands send me pictures of it.  One drive shows amber, remaining 15 drives all have green lights, so the failed drive shouldn't have caused it to go down. show recentevents returns nothing. On the back of the unit, everything looks fine except for one amber next to a label with a wavy line (possible power issue?).  Picture below: [IMAGE] Before I get too much further with taking action I'd like to know what this light means if possible. Thanks for any help!
PS5000e member offline - status light indicator light?