Agree if you have tried all of its video ports. If so, the card is not able to work with standard nvidia driver specifically written for the card.  Its high level function is defective. It can only work at basic video card level.  Contact seller for return and replacement.
Hello, i bought a GTX 1660 ti and installed it into my computer and dell logo is stuck or on a black screen. Specs: I7-10700, GT 1030 to GTX 1660 ti, EVGA 650W PSU, 16gb (8x2) corsair, 500 GB WD SSD I've tried DDU and when i do use that the gpu is displaying is microsoft basic adapter and when i try to update the nvida drivers the entire pc goes black and then crashes and i have to use DDU again. Ive reset my entire computer twice and updated the bios and made sure that any bios settings that were blocking the gpu from running were disabled. Ive reseated the gpu about 5 times and reconnected all the cables making sure it sits firm in the pcie 16x slot firmly and went used my other gpu and intergrated graphics and they work fine. I have verified that the gpu works fine ONLY with the microsoft display adapter. Been trying to fix this for a day and a half. Please help.
Inspiron 3880 new gpu = black screen