I contacted dell support after replacement of internal part like motherboard,mousepad I requested them to replace the Unit but they are going to replace with refurnished laptop . This is pretty disappointing as I brought new laptop. I am not happy with the dell service & never suggest any one to buy dell laptop due to its open defects which causes users alot of frustration
The day I purchased this laptop I started getting issue of mouse flickering.My touchpad got replaced 2 time , 1 time motherboard & 3 time fresh windows installation with usb bootable.From 1 year I am facing the same issue but still dell is not able to help me.I am very frustrated with the support dell is providing.The service is very pathetic.Please if you can't give a fix you should replace the laptop
Mouse flickering issue for Inspiron 16 5620