ozmoses,  Windows 8.1 comes with Internet Explorer 11. Hopefully the original version works properly. Windows Update just released Internet Explorer 11 for Windows 7 and 8 and it has been causing print spooler issues. We have found that removing IE11 and going back to IE 10 or earlier has solved this problem. Something you cannot do with Windows 8. Unless there was an update to Internet Explorer is the last month or two that you can remove, print spooler issues will happen until Microsoft releases an update.   Rick
The print drivers are installed. When trying to print the document does appear to be in the que and then disappears.  Windows states it is not compatible but I was able to scan documents. Any help would be appreciated!
Dell 942 all in one inkjet printer stopped working with windows 8.1