Well, the wonderful tech I've been working with, who did this of his own free time, got the new version to me today (it's been released) and it works. It's version 3.5.0.Please see if you can get it at the website now. I'm sure it will correct your issues too.I want to, for now, sing his praises without naming him. Don't know if I can say who he is. But he spent a lot of time with me, remotely taking over my computer, trying everything he could to get SA to work and collecting logs to help them figure out what was wrong so they could make this new version effective. He was successful, and I really appreciate the time spent to make this work.Let me know if you were able to get the new download and if it solved your problems too. Good luck!
I know this has been exhausted, but it isn't if I still can't get what used to work a week ago but won't now, SupportAssist. If I tell you that in two days, I've read what I would say is almost literally every article and tried it all, I am being honest with you. Things that you'd never dream of doing I have done. And no, no major changes except as a result of this, like doing a Windows Update. I'm current now. I am stumped! I've removed every file suggested to be removed, including leftover files via Revo. I've uninstalled, rebooted, looked for files that shouldn't be there and deleted them, regedit search and remove, changed settings in Services, just everything.I cannot get past the splash screen below. PLEASE, help me. I am 100% stumped. Oh, and I renamed the name of the logo in Resources, with and without the .png, and I deleted and reinstalled a million times. And no, I don't have Malwarebytes installed.Thanks for any ideas you can offer.Dell Latitude E7440Windows 10 64x[IMAGE]Stuck here ...
SA, can't get past loading PC Optimization Tools screen