I was surprised to see the laptop today. It still took 5 weeks to get a 14r touch laptop. Dell can say that I got it today. Either way it 24 days past the original delivery.  date.
Thanks For my step daughters new computer for college. On June the 10th I placed the order for a 14r touch. Delivers by 06/24/2013. On June 20th Based on the latest available information, we have adjusted your Estimated Delivery Date and your order is now projected to reach you on or before 7/3/2013. On July 3rd with no laptop I checked with the Dell website and it said ordered changed or cancelled. So as a loyal customer I called and they said it was cancelled on July 1st. Maybe Dell can't email or call customers when this happens. Even my phone has email. On July 4th we tried again with a Estimated Delivery Date  07/17/2013. Today I get another email -On July 16th Based on the latest available information, we have adjusted your Estimated Delivery Date and your order is now projected to reach you on or before 7/22/2013. The sales manager that I talked to on July 4th offered me a $20 discount and next day air. I have a previous post on here and this is the reply. Hi Tim,This is to bring to your notice that I have written to the expedites but I have not received any response. The last update said "The order build was started on 7/10/13". I believe it should be shipped sometime this week. Once again, I sincerely regret the delay and inconvenience. I even made it easier to see the important part, make sure you see "was started". Do I believe Dell will keep this new delivery date? What do you think? I will make this easy NO. So lets see if Dell has a reply that actually does any good.  
Dell USA ordering delay. Maybe someone can explain 5 weeks to get a 14r touch