[NAME]  You should plug the USB with the BIOS update .exe file on it before powering PC on.  To avoid any confusion, don't have any other files on this USB stick. Then power on and use F12 menu to start the flash update. The first update screen should look like this with model number and current BIOS Revision shown at the top left. Confirm that's all correct. [IMAGE] Leave Current Path set to FS0 : under BIOS flash file selection. The name of the new BIOS update file should appear under Files (Marked with red arrow above. NOTE: in this demo the BIOS update file name is same as version installed, shown at top left because I've already updated to 1.1.16). Confirm the file name is correct for the update .exe you're going to run. Now press Tab and the active field should move down from FS0: to Directories. Just press Tab again and the file name shown under Files should automatically be entered into the BIOS Upgrade File field at the bottom. If not,  press Enter to select it and the file name should be copied to the BIOS Upgrade File field. Confirm that info now appears in the BIOS Upgrade Info box at top right of screen. [IMAGE] Now use tab to select the button at right of that field to continue... When the flash is actually running, the PC will reboot automatically, then shut down almost immediately and sit like that for a few sec and reboot again. Just leave it alone until you're safely back at the desktop.
Recently Dell SupportAssist launched a new update to the BIOS as version 1.1.16. This update failed to load and just continued to run "installing" for well over an hour (I just let it run) which is way too long for a 6.29mb update to install. I Googled my difficulty to see if this was occurring to others and found instructions for how to install the last update 1.1.15 that had done the same thing to other owners. This work around was to download the update onto a USB thumb drive and install it by rebooting the computer with the USB inserted and hitting F12 to enter the update that way. I tried these instructions for update 1.1.16. Everything was fine except that when I was in the F12 screen, my choices were not the same as the instructions and even though there was a cell to enter a file name, my cpu would not let me enter anything. I could navigate around the page with the Tab key, but could not make any inputs. My question is: How important is this new BIOS update 1.1.16? Will Dell fix it and send it back out? Another questions is why doesn't Dell vet these updates more thoroughly so they actually work for us? I have had more SupportAssist critical updates fail or just refuse install, then I have actually work the first time. Are you listening Dell?
XPS 8930, BIOS update 1.1.16 won't install