For 3rd party hardware sold through our website, after 30 days, an exchange would come from the manufacturer.
after 2hrs on the phone with dell customer service, sales, and tech support I still have no answer. I bought a d link  router on 10/1/14, it broke today when I moved one of the free moving antennas. it seems that is broke from the connection inside the router box. this is my question.....can I exchange it through dell or do I have to go through d link? I know it has yr warranty. I read something about 30days with dell return and I am at 44 days. and if I do have to return it to d link, then why did it take 2hrs through serverely broken English and a lack of English comprehension to come to this conclusion?  I think everyone should have a job but not at the expense to the customer due to a language barrier.  I am sure that my question could have been answered in less than 20min if someone on the other end of the phone, ie, dell support, could understand what I was trying to say, instead I had to repeat myself a multitude of times to get my question answered.....which really didn't happen since they didn't understand what I wanted, so they transferred me to another department. I have spent upwards of 10k with dell....I have sent things back for exchange because I didn't like it when I received it.  I have sent back a recalled battery in 2008 and a bad optical drive the same yr......just want some resolve without the run around.  is there an option with dell to get a rep that has English as a first language? steve
after 2 hrs on phone with dell, no clear answer!