Hi scribel, Thanks for posting your comments on the Dell Community Forum Customer Care Board. Please accept my apology for any frustration or disappointment you may have experienced. Dell provides various ways for you to contact us for any technical related difficulties. In addition to contacting us here on the Dell Community Forum, you may chat with a Dell expert online. Get the answers you need quickly by chatting online with a Dell Technical Support Representative. It’s fast, easy and hassle free. For faster service, please have your service tag or express service code ready for the representative. We also provide service through our Facebook Support Form  or you may contact us via Twitter [NAME]. Finally, you can still call us. Please contact Dell Tech Support, in the US and Canada by calling 1-800-945-3355. If your printer is still currently in need of repair, please contact the Out of Warranty repair department at 1-800-288-4410. I trust this information is helpful. Should you need additional assistance, please reply to my email and provide the requested information. Thanks,Lorna
Hello all,In an nutshell: my DELL printer stopped working. I contacted DELL twice while the product was still under warranty. I received NO REPLY from DELL at all. Three months later, I received the message that the printer is now out of warranty... I need some info on where to send an official letter of complaint to Dell for their appealing customer services. Can anyone help?  Many thanks!
Lack of customer support from DELL!