Hi, I suspect you have conflict in the SSH port, between SANnav and Centos or RHEL ssh. During the install, the SANnav installation warns that port 22 is already in use, if that isn’t change, there is a conflict and will cause issues. Recommend to open a ticket with support they should be able to assist you.   Regards, Ed SchulteSenior Principal Engineer, Connectrix, Ent Tech Services
Hi everyone, we had some new Connectrix ED-DCX7-8B and I installed SANnav Appliance. I have an issue to generate a supportsave to the SANnav.  Failed to generate supportsave for the switch xxx. Reason xxx :Exception while trying to create the switch specific folders under 'technicalsupport' directory or while verifying file write permission. I also can't upload a firmware to the repository. I think there is an issue with the permission in the appliance. Any ideas?   Regards
SANnav appliance - X7-8 supportsave / firmware repo