Good to hear, the issue was likely due to the system being pretty behind on updates and the newer packages required a new version. With the support page you would find it in Embedded Server Mgmt, as seen below. [IMAGE]  You would download those for each of the servers, extract the files as you did before, then get the img files.  
Hi, We have several m610's that won't go from BIOS 6.2 to 6.4. Neither will they updat the LCC f/ware or drac f/ware.  Keep saying the image is not the right one. And also, "Can't download the image" and "Dell update package Download failed. RED006") (from OME). I have tried downloading the image a few times, also tried to update via the USC and the generic iso file. Keeps bombing out with the above messages. The servers have been physically removed and re-inserted. At this stage, I'm assuming we have a corrupt piece of firmware on these boxes that is causing the grief. Is there a way to reset or are there several firmware repair patches that can be tried? Thx, John Bradshaw
m610's will not update firmware