Thanks Dell customer care.. i just received a message from the virtual chat that you guys have decided to replace the damaged key pad. Will be waiting for your service team to do the needful. Hope the issue will be resolved asap
Hi, Bought laptop 11 months dell inspiron 15 3450Uwith black colored key board. Within a few days the letter A lost its color, then letter S started losing color, now even space bar. I don't know why the build quality is so low. I am sure the color would have gone from all keys if I continued using it. I bought a Dell external keyboard 6 months back and I have been using it and it is working fine. Another complaint is when I connect the keyboard and mouse dongle, the Touchpad stops working or works sluggishly. Don't know where the problem lies. Now with Windows 11 here, system slows down so much despite SSD. When I open Outlook, browser and some normal application, there goes 98% system resources. If I open another application, it takes for ever. Though I don't think it is a problem with Dell, just wanted to know if there is any solution for it apart from making it 16GB RAM.
Inspiron 15 3515, discoloration of keys