[NAME] Hello - I now have sound from my speakers, but my headphone jack is inoperable. From within Device Manager, I used the Update Driver option and "Browse my computer for drivers" - "Let me pick from a list of available drivers on my computer".  Then I selected "High Definition Audio Device" which turned out to be a Microsoft driver.    Some sound is better than nothing, but not perfect by any means. Date: 5/9/2020 Version: 19.0.19401.264 Signer: Microsoft
After upgrading to feature update 20H2 of windows the Realtek High Definition Audio driver and sound no longer work and I am usable to install in of the drivers on the system of online.  The install fails.   The only sound I can generate is through the HDMI cable to my monitor from my NVIDIA K4000. The log of a particular attempt to install the base driver is below.  [Tue Feb 2 18:30:08 2021] Update Package Execution Started[Tue Feb 2 18:30:08 2021] Original command line: "C:\Users\DELL\Downloads\Audio_Driver_Y8V8V_WN_6.0.1.6053_A08 (1).EXE"[Tue Feb 2 18:30:08 2021] DUP Framework EXE Version: 3.8.3.67[Tue Feb 2 18:30:08 2021] DUP Release: Y8V8VA08[Tue Feb 2 18:30:08 2021] Initializing framework...[Tue Feb 2 18:30:08 2021] Data in smbios table is (hex)value = 7 , Chasis type (hex)value = 7 , System type is : Client[Tue Feb 2 18:30:08 2021] logo.png[Tue Feb 2 18:30:12 2021] User Command: attended[Tue Feb 2 18:30:12 2021] DUP Capabilities Value: 16777215 (0xFFFFFF)[Tue Feb 2 18:30:12 2021] DUP Vendor Software Version: 6.0.1.6053[Tue Feb 2 18:30:12 2021] System ID: 05D2[Tue Feb 2 18:30:12 2021] System model description: Precision T3610[Tue Feb 2 18:30:12 2021] Match found: T3610 (05D2)[Tue Feb 2 18:30:12 2021] Local System/Model Compatible with this Package? Yes[Tue Feb 2 18:30:12 2021] Local System OS Version: 10.0.0.0[Tue Feb 2 18:30:12 2021] OS Compatible with this Package? Unknown[Tue Feb 2 18:30:12 2021] Local System OS Language: Unknown[Tue Feb 2 18:30:12 2021] Language Compatible with this Package? Unknown[Tue Feb 2 18:30:12 2021] Identified Behavior : attended[Tue Feb 2 18:30:12 2021] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\237FB9~1\miniunz.exe[Tue Feb 2 18:30:12 2021] Extraction-arguments: -x C:\Users\DELL\DOWNLO~1\AUDIO_~2.EXE -o -d c:\PROGRA~3\dell\drivers\237FB9~1[Tue Feb 2 18:30:38 2021] Extraction-GetExitCode: 0[Tue Feb 2 18:30:38 2021] Identified Behavior : attended[Tue Feb 2 18:30:38 2021] Temporary payload log file name: C:\ProgramData\dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3\DUP3B59.tmp[Tue Feb 2 18:30:38 2021] Translated Command Line : DELLMUP.exe /v" LOGFILE="C:\ProgramData\dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3\DUP3B59.tmp""[Tue Feb 2 18:30:38 2021] Path : C:\ProgramData\dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3[Tue Feb 2 18:30:38 2021] Identified Behavior : attended[Tue Feb 2 18:36:37 2021] Appending Vendor Software Log.[Tue Feb 2 18:36:37 2021]--- Start of Vendor Software Log --- [Tue Feb 2 18:36:37 2021] ASCII payload log file detected:[Tue Feb 2 18:36:37 2021] Log File Name: DUP3B59.tmp[Tue Feb 2 18:36:37 2021] ======================================================================================================================================Realtek High Definition Audio Driver======================================================================================================================================Command : "C:\ProgramData\Dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3\DELLMUP.exe" /v" LOGFILE="C:\ProgramData\dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3\DUP3B59.tmp""Date : 2021-2-2 18:30:38.782User : DELL======================================================================================================================================Starting to get initial ...[OS] : 6.3-Build : 9600-Service Pack : 0-x64 system : 1-MCE system : 0-Server system : 0-System Language ID : 0x0409-User Language ID : 0x0409[Default Path] :-tcRtkTempDir : C:\ProgramData\Dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3-tcISSetupLocation : C:\ProgramData\Dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3 Collecting inventory ...Checking driver version ...[Realtek Audio Driver for DELL MUP Package]MUP Package Version : 6.0.1.6053 C:\ProgramData\Dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3\RealtekHDAudio\Vista64\RTDVHD64.sys[Realtek HD Audio Driver]Installed version : 6.0.1.6070Package version : 6.0.1.6053 Executing update ... [2021-2-2 18:30:38.824]Run Setup Command : C:\ProgramData\Dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3\RealtekHDAudio\Setup.exe /z[-rpC:\ProgramData\Dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3\RHDSetup.log] -------- Realtek Installer response : C:\ProgramData\Dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3\RHDSetup.log --------[ResponseResult]ResultCode=-1[Install Progress]Confirm Realtek DriverCheck Operation System VersionOS Information [WINMAJOR Number] = 6OS Information [WINMAJOR String] = 6.3OS Information [SYSINFO.nWinMajor] = 6OS Information [SYSINFO.nWinMinor] = 3OS Information [IsWin2000] = 0OS Information [IsWinXP] = 0OS Information [IsWin2003] = 0OS Information [IsVista] = 0OS Information [IsWin2008] = 0OS Information [IsWin7] = 0OS Information [IsWin8] = 1OS Information [IsWin2008R2x64] = 0OS Information [IsMCE] = 0OS Information [IsServer] = 0OS Information [Service Pack] = 0OS Information [x64] = 1Operation System was Windows x64Rtlupd [GetRtlupdForPackage] = 1Rtlupd version [C:\ProgramData\Dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3\RealtekHDAudio\Vista64\RtlUpd64.exe] = 2.9.0.3Rtkupd version [\] =Current use Rtlupd version [C:\ProgramData\Dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3\RealtekHDAudio\Vista64\RtlUpd64.exe] = 2.9.0.3Default Path [RtkAudioDir] = C:\Program Files (x86)\Realtek\AudioDefault Path [RtkAudioDir x64] = C:\Program Files\Realtek\AudioDefault Path [RtlTempDir] = C:\Program Files (x86)\Realtek\Audio\DriversDefault Path [RtkHDADrvDir] = C:\Program Files (x86)\Realtek\Audio\Drivers\Vista64Default Path [RtkHDMIDrvDir] = C:\Program Files (x86)\Realtek\Audio\Drivers\HDMI\XP2KDefault Path [RtlPFHDADir] = C:\Program Files\Realtek\Audio\HDADefault Path [USBDrvDir] = C:\ProgramData\Dell\drivers\237fb9a5-c206-4319-a51d-429341fab1b3\RealtekHDAudio\USBAudDefault Path [RtkUSBDrvDir] = C:\Program Files (x86)\Realtek\Audio\USBAud\DriverDefault Registry key [Installer Base Key] = SOFTWARE\Realtek\Audio\InstallerCurrent driver version = RD2.93Realtek HD Audio Driver Vista64 Directory Exist .Waves Application Directory ExistStatus - OnMoveDataStatus - ProgramFiles_Installingdelete C:\Program Files (x86)\Realtek\Audio\Drivers\Vista64Copy Realtek HD Audio Driver from Vista64 DirectoryRun RtlUpd64.exe : C:\Program Files (x86)\Realtek\Audio\Drivers\RtlUpd64.exe --- > -s -cb -nrg2709 (TRUE)Status - ProgramFiles_InstalledCopy .dat and .ini filesInstall Realtek HD Audio Audio DriverRun RtlUpd64.exe : C:\Program Files (x86)\Realtek\Audio\Drivers\RtlUpd64.exe --- > -u -s -frbd -fi -nrg2709 (TRUE)-->Realtek HD Audio - SetupAPI result LAAW_PARAMETERS.nLaunchResult = -1-->Realtek HD Audio - SetupAPI install error code = 0xCFFFFFFFInstallShield was abortedStatus - ProgramFiles_UnInstallingSpecial unregistry for hard-coding -------- Realtek Installer response end -------- Execution update completed [2021-2-2 18:36:37.443]====================================================================================================================================== [Update Result]...Update ready to be applied at reboot .Rtk Code = 0x00000000IS Code = 0x80042000Install Result = 0UPD execution code = -1USB UPD execution code =SetupAPI running code = 0xCFFFFFFF Exit Code = 1603 ( Error )======================================================================================================================================End : 2021-2-2 18:36:37.443 [Tue Feb 2 18:36:37 2021]--- End of Vendor Software Log --- [Tue Feb 2 18:36:37 2021] Vendor Software Return Code: 1603[Tue Feb 2 18:36:37 2021] logo.png[Tue Feb 2 18:36:37 2021] Name of Exit Code: ERROR[Tue Feb 2 18:36:37 2021] Exit Code set to: 1 (0x1) [Tue Feb 2 18:36:37 2021] Result: FAILURE[Tue Feb 2 18:36:41 2021] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Audio_Driver_Y8V8V_WN_6.0.1.6053_A08 (1).txt
Realtek High definition Audio Driver not working on Precision T3610 after 
Windows Update 20H2