Hi Gareth, thanks for sending the TAG, I checked the systems logs and did only find a predictive warning from March 8th - the last created SupportAssist Collection does not show a new issue, but, was there already a replacement in March? Only ServiceRequest I see is the one you opened manually on the 6th of August. For my understanding, the initial issue arose in March of this year but was never reported to tech support.  Since when do you use SA to monitor the systems? Maybe the server already had this issue ongoing when you added it to SA. In such a case there will be not new alert sent by the system and SA won't get this information. RegardsStefan
Hi, I'm monitoring a number of servers with OME and SA. I've currently got 2 servers with predicted drive failure in OME but SA reports no errors. Should SA alert on this condition and log a support case? Thanks,Gareth
SupportAssist Predictive Drive Failure