The issue was resolved by Dell Chat Support using a Remote Session to reinstall the “Dell” AMD Video Drivers.  The Dashboard for the AMD Video card came back and the Microsoft Basic Video Driver went away.  I now have the 144Hz refresh rate back and everything looks to be back to the original settings.  I did not get a reply on what Error D0702 means – they asked for a photo of the Error message and I sent it.  Also asked which method was best – “Dell” AMD Drivers or go to AMD web site support and download – they said to use Dell AMD driver.  Support went to the Device Manager for the AMD RX 6700 XT and uninstalled from there. When I asked what happened they replied it was from the “changes made” – so I took that to mean the Dell install updates for the two drivers – Real Teck Audio and Dell Support Assist.  Right before going to Dell Chat, I ran a F12 BIOS Diagnostics Test – both the Quick and Advance Tests passed successfully – so that was different outcome than the Hardware Test on Dell Support.  After the Dell video drivers were reinstalled the Dell Hardware PC Diagnostics Test showed all passed.  Sahil K at Dell Support did an excellent job on the Chat and then the Remote Session.
Install the new drivers (Sept 19) off Dell SupportAssist and later ran a Hardware Check when I noticed my screen settings had change and failed PCI and Video Card. I now have a Microsoft Basic Video Driver, no 144Hz anymore (its 64Hz on Microsoft driver) and the 125% screen enlargement was gone. I just use the computer and monitor for web and email, no gaming. But also, the computer controls for AMD are gone and an Error Code Box PA-300 comes up and the ViewSonic controls are grayed out, nor can I get 144Hz back on Windows 11. It's just gone, no setting. What does error D0702 mean? And why does Dell use a different set of drivers for AMD Video Card? Is there a way to fix this? Also, the System Restore was blank- no restore points even through the Dell Installed Driver said Restore point created. Dell XPS 8950 Desktop (Costco) Intel i7- 12700, 32GB DDR5, AMD RX 6700 XT Graphics Card, View Sonic VX2768-2KP-MHD 27 Inch Frameless WQHD (2K) 1440p 144Hz Realtek High-Definition Audio Driver A14-266.38 MB Installed Sept 19, 2022 Support Assist OS Recovery Tools – 230.05 MB Installed Sept 19, 2022 PCI Status – Fail   Error Code List Tests – D0702  Video Card AMD RX 6700 XT– Failed Error Code Tests D0702 ERROR:  The version of AMD Software: Adrenalin Edition you have launched is not compatible with your currently installed graphics driver. Please check your system for other versions of AMD Software; Adrenalin Edition that may currently be installed. A factory reset of your AMD Software: Adrenalin Editions installation is recommended. More information about the problem can be found at   [URL] Bottom of Form The Version of AMD Radeon Software You Have Launched Is Not Compatible with Your Currently Installed AMD Graphics Driver Article Number PA-300 The content of the article is organized into the following sections Issue Description Users running AMD Mobile and AIO systems powered with AMD Radeon™ Graphics may encounter the following error dialog when attempting to launch Radeon Software. AMD Radeon Software Adrenalin will not launch due to this error. [IMAGE]   BACK TO TOP Cause AMD Mobile and AIO systems are designed by the OEM and are preinstalled with drivers and software tailored for their device. However, users may choose to install AMD Radeon Software Adrenalin which may the offer support required to run certain games. Due to the generic device support with AMD Radeon Software Adrenalin, Windows® Update may override the existing Adrenalin graphics driver with a Universal Windows Platform (UWP) version of Radeon Software. In this situation, there will be two Radeon Software versions installed on the system, resulting in the error displayed when trying to launch Radeon Software. BACK TO TOP Recommendations If you encounter this situation, you may consider the suggestions provided below: [IMAGE]   [IMAGE]   NOTE! While this setting applies to all the devices in your system, it may not always prevent Windows from updating their drivers. For more advanced methods to prevent Windows Update from installing graphics drivers, please refer to the Microsoft Online Community.      © 2021 Advanced Micro Devices, Inc.  All rights reserved.
XPS 8950, errors D0702 and PA-300 PCI and AMD Video Card