It worked!!!  I now have Wi-Fi controls and can connect wirelessly to the internet.  Thank you so much.  You are the best.   As you requested, I deleted the two items and posted my info below.   Microsoft Windows [Version 6.2.9200] (c) 2012 Microsoft Corporation. All rights reserved. C:\WINDOWS\system32>systeminfo Host Name:                 PORTIA OS Name:                   Microsoft Windows 8 Pro OS Version:                6.2.9200 N/A Build 9200 OS Manufacturer:           Microsoft Corporation OS Configuration:          Standalone Workstation OS Build Type:             Multiprocessor Free Registered Owner:       DELETED FOR POSTING Registered Organization: Product ID:                   DELETED FOR POSTING Original Install Date:     1/19/2013, 2:00:12 PM System Boot Time:          1/26/2013, 6:02:25 PM System Manufacturer:       Dell Inc. System Model:              Inspiron 5520 System Type:               x64-based PC Processor(s):              1 Processor(s) Installed.                            [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineInt el ~2400 Mhz BIOS Version:              Dell Inc. A13, 11/15/2012 Windows Directory:         C:\WINDOWS System Directory:          C:\WINDOWS\system32 Boot Device:               \Device\HarddiskVolume2 System Locale:             en-us;English (United States) Input Locale:              en-us;English (United States) Time Zone:                 (UTC-05:00) Eastern Time (US & Canada) Total Physical Memory:     6,017 MB Available Physical Memory: 4,527 MB Virtual Memory: Max Size:  10,113 MB Virtual Memory: Available: 8,435 MB Virtual Memory: In Use:    1,678 MB Page File Location(s):     C:\pagefile.sys Domain:                    WORKGROUP Logon Server:              \\PORTIA Hotfix(s):                 45 Hotfix(s) Installed.                            [01]: KB2712101_Microsoft-Windows-CameraCodec-Package                            [02]: KB2727528                            [03]: KB2729462                            [04]: KB2736693                            [05]: KB2737084                            [06]: KB2742614                            [07]: KB2742616                            [08]: KB2750149                            [09]: KB2751352                            [10]: KB2753842                            [11]: KB2756872                            [12]: KB2756923                            [13]: KB2757638                            [14]: KB2758246                            [15]: KB2761094                            [16]: KB2761465                            [17]: KB2764462                            [18]: KB2764870                            [19]: KB2768703                            [20]: KB2769034                            [21]: KB2769165                            [22]: KB2769166                            [23]: KB2770660                            [24]: KB2770917                            [25]: KB2771431                            [26]: KB2771744                            [27]: KB2771821                            [28]: KB2777166                            [29]: KB2777294                            [30]: KB2778171                            [31]: KB2778930                            [32]: KB2779562                            [33]: KB2779768                            [34]: KB2780342                            [35]: KB2780523                            [36]: KB2780541                            [37]: KB2782419                            [38]: KB2783251                            [39]: KB2784160                            [40]: KB2785094                            [41]: KB2785220                            [42]: KB2788350                            [43]: KB2790920                            [44]: KB2792009                            [45]: KB2796096 Network Card(s):           4 NIC(s) Installed.                            [01]: Realtek PCIe FE Family Controller                                  Connection Name: Ethernet                                  DHCP Enabled:    Yes                                  DHCP Server:     192.168.1.1                                  IP address(es)                                  [01]: 192.168.1.6                                  [02]: fe80::57d:29de:a970:f6                            [02]: Bluetooth Device (Personal Area Network)                                  Connection Name: Bluetooth Network Connection                                  Status:          Media disconnected                            [03]: Dell Wireless 1704 802.11b/g/n (2.4GHz)                                  Connection Name: Wi-Fi                                  Status:          Media disconnected                            [04]: Broadcom Virtual Wireless Adapter                                  Connection Name: Local Area Connection                                  Status:          Media disconnected Hyper-V Requirements:      VM Monitor Mode Extensions: Yes                            Virtualization Enabled In Firmware: Yes                            Second Level Address Translation: Yes                            Data Execution Prevention Available: Yes C:\WINDOWS\system32>
I bought a Dell Inspiron 15R, Model 5520 with Windows 7.  Everything worked fine and I had Wi-Fi access.  I updated to Windows 8, but now I don't have Wireless access.  I've opened the PC Settings and confirmed that Airplane Mode is turned off and Blue-tooth is turned on.  I don't have any other settings on that screen.  I used the Fn & F2 keys and confirmed that the Wi-Fi light on the front of the laptop turned off and then back on.  A wired connection works fine.  When I ran the troubleshooting for a new network, no routers are listed although I know there are multiple routers available to my other laptop and my eReader devices.  How do I access my Wi-Fi controls? Thanks.
Dell 5520, Updated to Windows 8, Lost Wi-Fi Controls