Hi to everybody reading here. I want report also here some update and a summary of what I found and understood (maybe!) First of all, I discovered that this problem is a very common and diffused problem: only on this forum I found at least a dozen of users with the same issue, and a couple of these are IT manager confirming the issue for many many latitude laptop. The issue exists at least for latitude 5X30 (i.e. 5330, 5430 and 5530) but one person also refers issue with 5420, and the problem is the missing of the video stream through the type-c connection, no matter what kind, directly type-c cable or by using a type-c -> hdmi adapter or by using any model dell docking stations WD15-WD19-WD22  ( and in this last case, only the videos/display/monitors are missing, all other features such as pendrive, webcam, keyboard and mouse, audio, network) work well. Different suggestions are reported in the other threads and in some case seems to work, but in some case not definitevely: - hard reset the system by long pressing the power button for 20-30 seconds - restart the system twice keeping the USB-C plugged in  - try to activate the external monitors in the Intel Graphics Command Center - check if the bios is updated - check if in Display Settings -> Advanced Display Settings -> (toggling in the external monitor that is present but not active) the button all the way on the bottom is toggled to off "Prevent Windows from using this display. This display will be available exclusively for special-purpose apps that require it."  No one of the previous workaround worked for me. SO.....Looking for a solution, I have make the following attempt and it seems to work, at least for now! The actual last driver available on DELL SUPPORT for the graphics is the version 31.0.101.3959 and  this is what I have installed in my 5530 (You can check through the details of the Device Manager in win11) I first thought to try to downgrade the driver, downloading always from  DELL SUPPORT, the previous one, the version 30.0.101.1692. But, even installing it, the driver cannot subscribe a more recent driver and the system maintains the 31.0.101.3959. So, I thinked to look for another driver on Intel website and I found a more recent one, the version 31.0.101.4091.  To be more precise, this one is the WHQL. There is also another more recent 31.0.101.4125 but it is in beta version and, hence, I preferred firstly try with the certified WHQL one. [URL] Well, I downloaded it and installed it, rebooted the system and now it seems to work, I have "recovered" the two monitors through the docking stations,.....at least for now and for these few hours!!!! .....hoping that this will fix for good!!!!!    
Hi. I have an enourmous problem, never arised until now! My laptop Latitude 5530 with OS Windows 11  is connected through type-c usb connector to a docking station WD15 or WD19, everything is kept weekly updated as far as concern Dell drivers and OS updates. Since today the latitude do not more give video output to the docks! All th rest of the "things" connected to the docks works well as audio, lan, usb pen, keyboard.mouse dongle, webcam,....all but no more the two monitors. I also add that the local hdmi output of the laptop also works correctly. And I also add that the usb type-c connectors, the same used for the dock and the close one, do not give video even if I use a type-c ->hdmi adapter (always worked and working on the others laptops). The problem is in the laptop by sure because both docking stations works well with the others two latitude I have, a 5300 with Win10 and a 5420 with Win11. I have also checked the bios settings (anyway all settings never changed!). I also reinstalled the video driver. What can I do? Is it an hardware problem (video streaming on type-c ports) or a software/driver one?  Thanks for the help    
Latitude 5530 Win11 on docking WD19 and WD15 - no video output anymore