Update December 17, 2020 =A DELL-Cares agent successfully setup the refund.
i'm wondering if a moderator can help me with a return process. I purchased a dell xps 9310 and received it on the 22nd of October. I keep getting static noises from the audio, it happens once a day but is very inconvenient, i have to unplug my earphones to resolve it, the screen also keeps adjusting brightness even with that option disabled. i've updated the audio drivers, the BIOS, used dell update and windows update to ensure everything is up to date and the problem still persists.  
DELL XPS 9310 return