... Gave the computer to a friend who trouble shoot things like this and he found that there was hardware failure reports indicating the fan was not running correctly. He installed a new fan, new SSD, battery and a clean windows 10 install. It started acting up immediately installing chrome ....Another post here showed that there was an issue between a dell support assist driver and windows 10. I uninstalled that to try. In the mean time, I noticed there is nothing in the mini dump folder, but there is a problem report... Hi Bradp1779: What is the version and build of your Windows 10 OS shown at Settings | System | About | Windows Specifications, and is this a Home or Professional edition of Windows 10? After the clean reinstall of Win 10 and fan / SSD replacement did you use Windows Update to update your hardware drivers, or did you use a Dell utility like SupportAssist v3.11.4.29 or Dell Update v4.5.0? You said "Another post here showed that there was an issue between a dell support assist driver and windows 10. I uninstalled that to try." Do you mean that you re-installed the latest SupportAssist v3.11.4.29 (rel. 23-Jun-2022) after the clean reinstall of your Win 10 OS and then uninstalled one of the hardware drivers that SupportAssist updated? If so, which driver did you uninstall? The Bucket ID in your problem report image says 0x7f_8_Netwtw04!WPP_SF_ss, and a quick Google search indicates that Netwtw04.sys is the device driver for some Intel WiFi cards.  Go to the Overview tab <here> for the support page for your Inspiron 5570 and enter your unique Service Tag, click on the Drivers & Downloads tab and expand the "Find Drivers" section, and find the recommended BIOS, Intel Chipset Device Software, and WiFi driver versions recommended for your system (Note: if your friend replaced your SSD and didn't use the same make/model of hard drive that shipped with your system you will no longer be able to find the correct firmware update for your SSD using SupportAssist or this support page).   My best guess (which might be wrong) is that the following will be recommended: Then check and see if these updates are already installed on your system. To find your current BIOS version open a Run dialog box, enter msinfo32 to open your System Information panel and look for the “BIOS Version/Date” field.  To find your current WiFi driver open Device Manager, expand the Network Adapters section, right click on your WiFi / Wireless device, choose Properties, and click on the Drivers tab.  From my Intel 5584, which has a Qualcomm wireless adapter: [IMAGE] You said that your BSODs are not generating any mini-dump files, but did you run a utility like Nirsoft's BlueScreenView and/or Resplendence's Who Crashed to see if it can analyze the Bug Check (BC) codes of any Windows mini-dump files it might be able to find that were created during your recent BSODs? These utilities only list basic details (filename, product name, file description, and file version) of the suspected driver / module that was loaded in the crash stack at the time of the crash so they aren't as accurate as a detailed Windows Debugger (WinDbg) analysis of your full dump files, but I've used these utilities to successfully diagnose BSODs caused by outdated graphics drivers and other common issues. See the TechGenix article PC Crash Have You Down in the Dumps? Find the Cause from Dump Files for more information about these utilities. Here are instructions for using Nirsoft's BlueScreenView to output information about your BSODs to a text file: [IMAGE] These BlueScreenView .zip files are portable applications (i.e., unlike the full bluescreenview_setup.exe installer, they do do not install a program on your hard drive or create entries in your Windows Registry) so they can be unzipped and run from any location, including a removable USB thumb drive.  To remove the portable build simply delete the BlueScreenView.exe executable and other files that were bundled inside the .zip file.---------------64-bit Win 10 Pro v21H2 build 19044.1766 * Firefox v102.0.1 * Microsoft Defender v4.18.2205.7-1.1.19300.2 * Malwarebytes Premium v4.5.10.200-1.0.1709 * Macrium Reflect Free v8.0.6867 * Dell SupportAssist v3.11.4.29 * Dell Update for Windows Universal v4.5.0 * BlueScreenView Portable v1.55 * Inspiron 5583/5584 BIOS v1.18.0Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620
Inspiron 5570 bought in 2018, recently started shutting down with blue screen. Got more and more often. Gave the computer to a friend who trouble shoot things like this and he found that there was hardware failure reports indicating the fan was not running correctly. He installed a new fan, new SSD, battery and a clean windows 10 install. It started acting up immediately installing chrome. It was noticed that it seemed to only happen with an external monitor, but eventually showed itself with no monitor as well.  I am not computer savy, but can execute instructions and search topics. Another post here showed that there was an issue between a dell support assist driver and windows 10. I uninstalled that to try. In the mean time, I noticed there is nothing in the mini dump folder, but there is a problem report: I do not know what to do with this result: [IMAGE] The blue screen itself said :Unexpected kernal mode trap  
Inspiron 5570 blue screen