Connect the provided U2723QE USB-A to USB-C cable to Laptop #2 and retest. Laptop #1 Thunderbolt 4 port --> U2723QE USB-C to USB-C cable --> U2723QE #5 USB-C (Video + Data) port Laptop #2 DP port --> U2723QE DP to DP cable --> U2723QE #4 DP in portLaptop #2 USB-A port --> U2723QE USB-A to USB-C cable --> U2723QE #8 USB-C upstream port
I have connected 2 laptops into my Dell U2723QE monitor and downloaded DDM (Dell Display Manager) 2.1 on both. I should be able to use the U2723QE built-in KVM switch. However, when in PIP/PBP mode (as required), I get the error "USB switch function is only available when PIP/PBP function is enabled. Ensure that your input devices are connected to the monitor". Has anyone experienced this before? Thanks
U2723QE, cannot USB Switch when PIP/PBP is enabled