Hi, This problem raised because of payment failure and it was not informed by dell. But after raising the issue to dell customer care through email id - Online_India[NAME].com, It is addressed and one sales manager got assigned for us. The sales manager enquired about the details and he assigned this to another sales manager. This Sales Manager was a very humble person. He completely understood our requirements and processed the order in 10 days. We Received our product Successfully. We would like to thank the complete team of Dell who is working behind to make this brand successful.   Hints for the customers:  when anyone ordering on the dell website, please check whether payment is debited or not. if not, then the order is not completed. in these cases, you have to reorder as fresh or contact the customer care. Community Forum is always responsible and solving our issues. So you can post your queries to get solved earlier. Thank you for Dell's support to make me a happy customer.    Regards, Arun Kumar S Chennai - 97
Hi team,
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