Never mind, I spoke with Dell customer support on the phone and they are mailing me a disk at no charge. Yay!
Our Studio XPS 7100 hard drive completely crashed and the computer will not boot (error says "No boot drive available"). The computer is out of warranty so I'm trying to fix it myself, with some help from an IT friend who confirmed that the drive was bad. We bought a new drive and we need to install Windows 7 before it will do anything. The computer did not come with the Windows 7 disk. When I go to the Dell download center, it seems to be trying to scan my computer to see which downloads I can get. It also says I need Internet Explorer to download. However, I'm using our iMac to try to get Windows 7 onto a CD and I obviously can't get Internet Explorer. Can someone in Dell support just email me a link to download Windows 7? I can provide my Windows 7 product key and any other information proving that I do own a Dell computer that came with Windows 7. It doesn't seem right that I can't reinstall Windows 7 just because the disk didn't come with the computer like it used to. All of the customer support phone numbers require payment. Please help!! Thank you!
Need Windows 7 Installation Disk for New Hard Drive