Hi,  Have you tried using the Support Assist version from the Microsoft store? If not, please try using that version, you can download it from this link: [URL] 
I have an AW13 R1 and Inspiron Gaming Desktop, the fan runs abruptly at full speed makes me confused. Everyday, left fan runs then right goes after it, for AW13, full speed. It makes my PC stuck in my current program. Then I uninstall SupportAssist, it is fixed. Is it a scheduled testing or something?  Please figure out why or stop this function.
SupportAssist Makes Fan Run Abruptly