Considering that you had cracks and uTorrent on there, it is very likely that the system needs a deep cleaning. This forum is not set up for that because the logs can be quite lengthy, and unfortunately, Dell's Malware Removal forum is closed. We can still help. :emotion-1: My suggestion is to register for a free account and post a HijackThis log at SpywareHammer so the trained security analysts can walk you through some steps in order to get better performance. Please use the same username as you have here, if possible, so I can follow your progress.The instructions for posting at SpywareHammer are HERE. ** Important!  Please include a link to this topic at Dell so they can see what we have done so far. That way, your helper at the other site will not have to ask you to repeat the same scans.  Good luck! Let us know if this solves the problem. :emotion-21:
Hi, i'm new about PC so i don't know what is the problem with my thing. Well 2 days ago, i was shutting down my PC but the PC wasn't going to shut down for 5 min and stay at desktop, after i got a message " Window Explorer has stopped working" ( while the message is pop-up, my PC is slow and lag like hell, it took me 2 min to close the message 'cause the mouse wasn't lag and hard to control) and then i closed the message, PC shutdown normaly. And the next day, my PC became very lag ( if i open 2 tabs on Firefox, PC gonna freeze ) even right-click on a game icon at desktop, it takes 20 seconds to show me the option to copy or cut or ect... I tried to delete everything ( games, yahoo, ect..) but the problem still there. I'm using Dell 14R inspiron with Window 7 x32 bit. If some1 has the same problem and fixed, please help me :( And sorry for my bad english
Window Explorer has stopped working and then.