my headset broke so i got a new one, these issues are gone now
so basically, I use a headset that has an adapter with mute buttons and uses usb. I'm using an Alienware aurora r14 with windows 10, and my old pc had windows 10 too and my headset worked fine. but on my Alienware I've had many issues with the audio and the mic. the first one (I think I fixed) is that the mic randomly gets very quiet. I went to skype, discord, and steam then disabled the auto leveling for the mic and that seems to have fixed it. the second one is that my mic makes things lower pitched and crackles when I talk at a certain volume. this has never happened before until yesterday and I do not have any voice changers. the third one is that my volume will randomly get very loud. I have my volume at 2 because my headphones can get loud, so it sounds normal at 2. when it gets loud the volume doesn't change from 2 but it is still loud and if I mute the volume then put it back at 2, it goes to normal, but my mic is quiet again. just this morning I muted the volume, but it was still loud, that hasn't happened before today. I have the listen feature on for my mic just in case there are any issues, also this loudness issue has been going on for months and I haven't found any fixes for it yet. I suspect that it is an issue with the drivers because the same setup that I use worked fine on my old pc.
Aurora R14, various audio issues