Hi Chola, Thanks for writing to us and providing your feedback. We'll pass this input to our product marketing team for their prioritization for the upcoming release. Thanks, -Prabhat
Hi Guys, Im from Brazil and On Site Enginner for LI clients. I have two questions about Support Assist: 1-) It´s possible to retrieve the old submitted or closed cases for consulting? 2-) It´s possible to alter the trigger time to start a cse to be open? Thanks in advance, Regards Chola
Support Assist