You must first find out if the specific system model is sold in South Africa via the Dell South Africa site.- If not, you cannot transfer the service tag number/warranty because South Africa will not have parts to repair said laptop- If yes, the service tag number/warranty must be transferred from yourself to your colleague in South Africa. The colleague will then own the laptop and warranty
Hi All! I am a small business user based in the UK. I intend to buy another small Dell laptop in the next week. I will take it to South Africa in the following month and leave it there with a colleague. In the event of a laptop problem how will the standard warranty be affected? Can a warranty claim be made in South Africa without returning the machine to the country of purchase? Of course I will leave a copy of the sales invoice with my colleague in South Africa. Dell's customer support chatline are struggling for an answer and phone called questions to Dell in Johannesburg are referred to Dell in Calcutta:emotion-6: Jaguar2005
Dell warranty, UK to South Africa?