Out of warranty support is pay-per-incident. [URL]  
Hi, a angry customer here, and well deserved tho, when i received my laptop while i was in the hospital, so i couldnt return it right away. and i already found out bluetooth ain't working, aswell as my headphones, later on i used HDMI cable on the inspirion  3501 and that fried my soundcard. C'mon Dell, why do my private messages get ingored as soon as 'Dell doesn't care' finds out my warrantly is expired, so if i upgrade my warrantly again are they gonna actually stop ignoring my messages? why does a company as big as dell don't even have a support email. i find this company a total scam, and it wouldnt be the last time u'll read post from me till my issues get fixed, ill bombard whole of dells forums emails and phone numbers if i have to.
Faulty Inspirion 3501 Trying to get in contact with actuall support