We´re checking now.For security, we´d recommend removing the service tag from the public post. We´ll get back to you over private message. 
On November 10th the "depot" received my Dell one piece computer that had a dead ssd after about 4 months use.   I can get NO INFORMATION ON STATUS.  I call everyday and get different information.  I was told mostly that there is no information.  Then I was told it is covid?  The reviews online go back 10 years that Dell takes weeks to do repairs.  This is nothing new. My Service tag is (Service Tag Removed. TOS Violation) 
No repair status available