THANKS FOR DELL'S SUPPORT! I received detailed adivice for my problem from Dell support in Vietnam. Many thanks to Mr. Trung.May I close this topic as a solution?If anyone in this Dell community has a problem with temperature, these ideas are helpful: 1. What software/applications can be used to monitor the temperature of the computer?You can CPU-Z or Core-Temp. The normal temperature is 50-60 Celcius. DON'T install Speedfan 2. Can I use the USB port of Dell Vostro 5410 to plug in the cooling fan? If yes, can you advise which company is good (Cool Master...)?Ok, you can use Cool Master or Bamba. It is dangerous when you use USB fan DC>5V3. Is there any way to open the machine when there is a sudden power failure faster because waiting 3 days is too long and dangerous when needing to get data?You should leave it, and call Dell to support the warranty, they will support replacing the fan, heatsink, and mobo if necessary.
Dear Mr/Ms, Why Dell Vostro 5410 shutdown suddenly and we have to wait 3 days to reopen? I bought a Dell Vostro 5410 from August, 30, 2021. Because the laptop is quite hot, I installed SpeedFan to see the temperature of the machine suddenly shutting down. I contacted a Dell supporter, but I have to wait 3 days to reopen it. On 03/9/2021, after using it for 1 hour, it crashed again because the supporter said that the laptop has not updated the manufacturer's BIOS. Then, 3 days later, I reopened and reinstalled BIOS, updated all software. But when I plug in the USB fan, the machine crashes again. Thank for your support!
Why Dell Vostro 5410 shutdown suddenly and we have to wait 3 days to reopen?