I was pleasantly surprised that Dell contacted me after reviewing my post.  I emailed them before and after pictures of the laptop, and Dell setup a in-home repair for the next day. A Worldwide service tech named Brandon came out and replaced the LCD screen and cover.  I was very impressed with Brandon.  He has a friendly and professional attitude.  He knows this model laptop thoroughly.  He pointed out various features of the laptop that can only be seen with the cover off.  The replacement was quick and Brandon performed tests to confirm that all is working properly. Thank you Dell for replacing the damaged cover without me having to return the laptop to the shop.
Thank you for a fast turnaround for the no boot issue.  It isn't clear what was diagnosed and repaired or replaced. A new power block was sent, but the OS was reinstalled, which indicates something else was done. I am not impressed with the way my laptop was treated while in service.  This laptop was purchased for a monthly zoom presentation and was in pristine condition.  It was returned with filth on the palm rests and a nice dent in the middle of the case.  
Feedback on Service