1. Set up a null modem (RS-232) cable to the maint port on the back of the switch.2. Using Hyperterminal, make a connection using the COM port with the following settings:a. Bits per second 57600 b. Data Bits 8c. Parity Noned. Stop Bits 1e. Flow Control None. 3. login via redips 4. issue the following commands: a. pcp b. pcppwreset  Then try to log in with the default Administrator/password  -Jeff
We contracted to support an environment for a company. They have a pair of EMC DS-4400M fiber switches, but they do not have any documentation for the login/password. We need to gain access to the switch, to examine it's current configuration, and also to find out how to get more port licenses. Only 1/2 the ports appear to be licensed and we need to add an additional clariion array which requires additional ports be configured. Is there any way to get into the switch, without resetting to factory defaults (since it's currently in-use)? Ron 
EMC DS-4400M