We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Dell instructions for finding Track # to return laptop were no were to be found. The 5 day return policy those days were wasted just looking and calling automated customer service was no help. I called FedEx inquiring back Dell tracking # that was died in. I decided to pay for shipping 2 boxes returns cost around $60.00. I used address that came with the boxes and authorization # from email they sent me. A simple solution they should place a return label inside the receiving box. This is win win solution for everyone plus I am sure the cost would be less expensive that paying FedEx. P.S. I have been customer sense 1980 will not give up on their products. Thanks for listening.
Remedy for lost tracking number