Not that this is in the documentation, but I have an answer for you.   You must be logged into the OS as an Admin. Goto the UPS manager, select the System menu item and click "act as administrator" (the default password is "admin") Set a new password by going to the System menu and click on "modify the administrator password" since you are no in as admin you can add entries into the alerts   Now if it could only handle sending mail over SSL. It looks like they spent more time working on allowing this program to be decorated then they did on the alert features. I've always dreamed of adding a background image to my UPS manager.      
 HelloI am trying to set up email notification on dell ups management software. I have filled all the requierd fields but the ok button is still disabled and grey with result that i cannot save my settings
Dell ups management software