Chunwel333 states in private message: I have reinstalled the applications; however the quality didn't get improved. But I think I won't need more assistance, because it's most likely something to do with Windows sound mixer.
Hi, I am new the Dell community and I have recently bought an XPS13 plus. I have been using an external usb audio DAC (HUD-mx1) since more than 10 years over different laptops. (Including an XPS 13 from 2014) However, after I switched to the Dell XPS13 plus, the sound quality has been a big trouble for me. What I have noticed is that, the sound of the external audio device became very muffled on browsers and some apps like Foobar, but it magically sounded just fine on Media Player.  I have also noticed that if I change the specific setting on foobar to exclusively use the audio device, it would also sound okay.  To me, it seems like somehow the audio resources are not distributed over different applications, which cause the degradation of the sound quality.  I have been installing and uninstalling audio drivers but nothing seems to help this issues. I wonder if anyone has similar issues and has possible solutions for this. Thank you!
XPS 13 plus 9320- audio usb sounds bad in some apps