There have been periodic problems in the past with the Dell servers. That could be what is happening now with your attempt to download the files. If you find that you are not able to connect after waiting a day or two you could always download the media creation tool for the version of Windows that you are trying to recover. Windows 11 here and Windows 10 here.
Hello, I'm not able to fetch the recovery files to recover the laptop. It's using the latest BIOS version 1.17.0. When i boot laptop, press F12 then choose OS recovery, I get screen to validate connectivity is ok (ethernet) then it start fetching files but after a few seconds hand on a specific files. Even after hours, it stays hung. Only possibility is pressing 10 seconds on power button to force shutdown. Any issue on Dell servers ?
Issue to fetch recovery files