Hello ubun3t,  PPP Connection - Error 777: The connection attempt failed because the modem ( Or other connecting device ) On the remote computer is out of order.  I would try to reboot the sp’s and then try the connection again.
I have a vnx5400 that I haven't used for a long time and I don't remember the login credentials. I am trying to do a password reset with the physical button on the SP (initially in the SPA). I follow the procedure that should work but there is no way.I keep the button pressed for 2-3 seconds, but I don't see the alarm led turn blue or just do something. Nothing happens.I try on the SPB, nothing happens either. I have a serial cable to connect but I can't see the system message either, just strange characters. I have tried almost all possible speeds (9600, 38400, 115200, etc etc) and I do not see the system message. In a VNX3150 hardware with that same cable I don't have that problem.I can access the management ip and enter credentials but without success.I have tried with:admin/Password123#nasadmin/nasadminroot/nasadminclarion/clarion! None works. Why doesn't the hard reset with the physical button work?   Thanks in advance.
The NMI button does not reset the password - VNX5400