That's a shortened URL -- if you have any doubts, ask for the complete link rather than the shortened one.  
Im diagnosing Laptop issues with a support rep, and he wants to take over my laptop remotely and wants me to install la file from del.ly ?He says this is owned by DELL, but the whois on this domain has no information and content lists it as a khaleds[NAME].net which is linked to a LIBYAN ownership in the telekoms industry ???? This is all inappropriate and highly suspicious. Please advise.
Why am i being asked to download a file from del.ly by a support rep ?