Contact the selling dealer/shop -- or another Dell retailer.  Dell does not have a corporate presence -- all sales and support there are through independent dealers.   
My laptop screen randomly turns black. Independent of heat or use. Flashing lights on left side are 2 amber, 8 white. LCD failure (EC detection of power rail failure)   I need it repaired, under the existing warranty, in Cyprus. Also, the touchpad is as useless as its been since day one.  
Dell 16 plus, power rail failure, needing repair in Cyprus