Update = After completing troubleshooting, a DELL-Cares agent setup service.
Hello, this computer has developed 2 problems: 1) The battery is inflated and pressing against the touchpad. 2) Left (CPU) fan is stuck, causing the machine to overheat, and also prompting an error at boot time, which says basically that the fan "is not responding". I removed the bottom lid of the machine and inspected the parts. The fan is indeed not spinning freely and the battery is indeed inflated. To clarify, I am an independent repair service provider. This machine belongs to my client. She tried to contact Dell Support, however the person who answered the call demanded that she reinstall the operating system on the computer - which is a difficult task for a consumer to do, and in this case also totally unnecessary, since the faults are obviously hardware related. I would appreciate if a Dell support person contacted me to arrange for a proper warranty service.
XPS 15 7590, stuck fan and inflated battery