Unfortunately, Dell does not have in place a policy for you to buy the replaced old monitor. You should return it to Dell. This way the warranty on the replacement monitor will remain in good standing. Failure to return the replaced old monitor will result in a "warranty hold" on the replaced monitor.
Hello! My monitor Dell P2418D has been replaced by Dell because it had bad pixels. New monitor arrived today. So far everything's good with it. But my question is can I buy the old monitor (which had bad pixels) instead of giving it back to Dell? You see, on the information sheet which came with the new monitor there is info that Dell can charge the owner in case he doesn't return the old monitor. But I just would like to buy it if the price is not to high. Is it possible? Tim
Can I buy the monitor which I have to GIVE BACK to Dell?