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Hello Dell,I am facing issues with my Inspiron G15 5511 but the technician hasnt contacted me yet even after after numerous times of asking technical support about the technicians status. The service tag and my dps number . I have been waiting for almost 2 weeks and its affecting my online school and other work. Please help me. My issue is: the laptop turns off when unplugged (forcefully shuts down) Doesnt open on battery battery stuck at 35% After 15-30 mins of gaming while plugged in it closes (I play valorant ,fortnite,etc). 
Inspiron G15 5511, turns off on battery