Update = After verifying ownership and completing troubleshooting, a DELL agent setup service.
My Dell laptop which is 3 months old had touch pad issue. I have been to Crystal Dell service center malleswaram Bengaluru. On the first day they did check and said it is ok. and again after one week got same issue, which I took it again. This time I clearly told to replace the replace touch they asked for 4 days. and they took 5 days did nothing and gave saying it is working now. Again after 4days I am facing same issue. Is this the service expected from Dell? They should train there engineers very poor service.
Dell service center, malleswaram Bengaluru