The fix for the OP was to have Service set up through Dell-Cares. You can normally contact Dell-Cares by clicking on Get Help Now. Since the Get Help Now icon is not currently active on this part of the site yet, another option for the time being is to send a Private Message directly to the team through their profile here. Please note, once the floating icon is live on the Precision board using Get Help Now will be the best way to contact the team.    Something else that can be tried as a fix before contacting the support team is this: 1. Uninstall Intel Graphics Command Center. To do this, open add or remove programs and then uninstall the software. Once it has been uninstalled, install the original version at this link 2. After the Intel Graphics Command Center has been reinstalled, next disable automatic updates in the Microsoft Store app. Here are some details on how to do this from Microsoft. 3. Next install the latest version of the Intel Graphics driver using this link, or alternatively, enter your Service Tag at [URL] to find the latest Intel Graphics Driver for your system and install it.  4. For the last step, re-enable Microsoft Store updates.  After these steps are completed, see if the system behavior changes/if it fixes the issue. If it does not resolve the issue, please contact Dell-Cares and let them know you're still having this issue. Please note, the system will need to be in warranty to work with Dell-Cares.   I hope this helps!
Randomly while using my computer the screen will freeze and glitch until I close and open the lid.  The computer continues to run normally while the screen is frozen.  I've updated the graphics drivers and run all diagnosed applications but did not find any issues.  I've tried googling the issue but using the term "Freezes" in a computer troubleshooting search provides way too many unnecessary results. It's a Dell Precision 5550.
Precision 5550 freeze and glitching screen issues