There is an issue at this time with the W2k8 R2 and Windows 7 version of the ESRS Devcie Client not being available on the Provisioning Service for download. Product Management is in the process of addressing this issue in the shortterm
Working with a client that keeps getting this message while their management server is sitting behind a proxy server:  Tue Jul 31 15:56:26 2012 DEBUG ProvisionUtil::postRequestB  Response filename: "{57175fe0-3127-41c1-b51e-5cb2df408e22}/softwarelist.xml" Tue Jul 31 15:56:26 2012 DEBUG ProvisionUtil::postRequestB  Request Id: 76 Tue Jul 31 15:56:26 2012 DEBUG Executing the event loop Tue Jul 31 15:56:26 2012 INFO     requestStarted( 74 ) Tue Jul 31 15:56:26 2012 DEBUG ProvisionUtil::HttpRequestFinished: Request id: 74, Request type : Http request Tue Jul 31 15:56:26 2012 INFO     requestStarted( 75 ) Tue Jul 31 15:56:26 2012 DEBUG ProvisionUtil::HttpRequestFinished: Request id: 75, Request type : Http request Tue Jul 31 15:56:26 2012 INFO     requestStarted( 76 ) Tue Jul 31 15:56:26 2012 INFO     stateChanged( Connecting ) Tue Jul 31 15:56:26 2012 INFO     stateChanged( Sending ) Tue Jul 31 15:56:26 2012 DEBUG "The root certificate of the certificate chain is self-signed, and untrusted" Tue Jul 31 15:56:26 2012 DEBUG Ssl peer certificate chain: (QSslCertificate("","","V5/tsDgUSa1Ja8idyhPA9g==","RSA Security LLC","EMC Corporation",QMap((1, "esrs-dr.emc.com")(1, "esrs-prd.emc.com")(1, "esrs.emc.com")) , QDateTime("Fri Sep 30 15:11:02 2011") , QDateTime("Mon Sep 30 15:11:02 2013") ) ,  QSslCertificate( "" , "" , "3h5AmW5VkeD9ftkmAewzuQ==" , "RSA Security LLC" , "RSA Security LLC" , QMap() , QDateTime("Thu Mar 10 21:40:57 2011") , QDateTime("Thu Feb 28 21:56:33 2019") ) ,  QSslCertificate( "" , "" , "cq0KTOjWRdDfhM83a61OMA==" , "RSA Security Inc" , "RSA Security LLC" , QMap() , QDateTime("Thu Mar 3 20:52:15 2011") , QDateTime("Mon Apr 1 14:45:39 2019") ) ,  QSslCertificate( "" , "" , "dw0ZsSH9AEKcPgyl3QsCjg==" , "RSA Security Inc" , "RSA Security Inc" , QMap() , QDateTime("Thu Feb 22 20:39:23 2001") , QDateTime("Sun Feb 22 20:39:23 2026") ) )  Tue Jul 31 15:56:26 2012 DEBUG Ssl peer address: "" Tue Jul 31 15:56:26 2012 DEBUG Ssl peer name: "esrs.emc.com" Tue Jul 31 15:56:26 2012 DEBUG Ssl Session cipher name: "AES128-SHA" Tue Jul 31 15:56:26 2012 DEBUG Ssl session cipher usedBits: 128 Tue Jul 31 15:56:26 2012 DEBUG Ssl session cipher supportedBits: 128 Tue Jul 31 15:56:26 2012 DEBUG dataSendProgress( done: 2917, total: 2917 ) Tue Jul 31 15:56:36 2012 INFO     stateChanged( Closing ) Tue Jul 31 15:56:36 2012 INFO     stateChanged( Unconnected ) Tue Jul 31 15:56:36 2012 DEBUG ProvisionUtil::HttpRequestFinished: Request id: 77, Request type : Http Connection Close request Tue Jul 31 15:56:36 2012 INFO     Received response for software list request. Tue Jul 31 15:56:36 2012 DEBUG Processing received software request with return code 0. Tue Jul 31 15:56:36 2012 DEBUG Processing received software list {57175fe0-3127-41c1-b51e-5cb2df408e22}/softwarelist.xml. Tue Jul 31 15:56:36 2012 ERROR  No software found. Installation will be terminated Tue Jul 31 15:56:36 2012 INFO     GetSoftware List failed. Tue Jul 31 15:56:36 2012 ERROR  Downloading failed with error 2961  This is running on windows 2008 R2, and we are running the latest version which is supported on 2k8r2
Error Code 2961