If you look at support.dell.com/video under Servers & Storage -> Systems Management -> ITA there is a 4 - part video that will walk you through install through alerting.  You can turn off CIM if you are trying to discover servers, the best way to discover servers is using SNMP.
Hi, I was wondering if there's a dumbed down version of the IT Assistant User Guide?  I've added a few servers, but they're in the "Unknown" section of the Devices window.  I'm assuming I'm doing something wrong...   The way I did it is through Discovery Ranges and right-clicked on Include Ranges.  For the host name, I typed in the server name and clicked Next until the server was added.  I just wanted to set up alert emails, ensure that the servers are up and running, and ensure that there are no hardware failures.  I'm just getting into the system admin role so if someone can please help, I'd really appreciate it. Thanks!
IT Assistant - Assistance Please