The Dev team has done their analysis and after checking the log file they have found that there are 4 types of alert which are generating again and again and these alerts are passing our policy files. It looks like that customer has got some hardware failure.  The next step is for you and tech support to engage to correct the issue.  The notes I have read that they were not able to get a hold of you the client.  The email listed is “windowsticket”[NAME] and phone number ending in 1555.  If you have another method of contact please list it and I’ll update tech support The alerts descriptions are as below. Source=.1.3.6.1.4.1.674.10893.1.20.200  EventID=2329 TrapID=753 Description=SAS port report. Occurrence= 519320Hardware Type = PowerEdge Direct Attached Storage / PowerVaultNXServer   Source=.1.3.6.1.4.1.674.10893.1.20.200  EventID=2350 TrapID=904 Description= Device failed. Occurrence= 1896 Hardware Type =PowerEdge Direct Attached Storage / PowerVaultNXServer   Source=.1.3.6.1.4.1.674.10892.1  EventID= TrapID=1154 Description= Unrecoverable disk media error duringrebuild.  Occurrence= 288 Hardware Type =PowerEdge Server Device / CMC   Source=.1.3.6.1.4.1.674.10892.1  EventID= TrapID=1152 Description= Voltage probe has returned to a normal value.Occurrence= 288 Hardware Type = PowerEdge Server Device / CMC
Hello all, We are still on Support Assist 1.1 (Haven't put in a Change to upgrade to 1.2 yet..) We are getting some log files in: C:\Program Files (x86)\Dell\Dell Integrated Support\logs These log files are turning into 1.1GB files.  Can we stop this from happening?  Why is it happening? Thanks, Graeme
Dell SupportAssist Logs