I would re-flash the firmware or update it if a newer version is available. I would also update or reinstall the driver. There is nothing in your configuration that points to what the issue is. Something is causing the firmware on the controller to halt. This could be an issue with almost anything in the RAID chain. Updating firmware and drivers would be a first step. I would also run diagnostics on the drives. If you receive no errors or diagnostic failures then the next step would be replacement of the controller. Thanks
Hi, our MD1000 disk array on a PER710 connected via PERC 6/E goes offline under heavy read operations like during backups. Here is the error: 10/03/17 6:41:10: mfiIsr: idr=00000020  10/03/17 6:41:10: Driver detected possible FW hang, halting FW. 10/03/17 6:41:10: Pending Command Details:  10/03/17 6:41:10: cmdId= a3: cmd=4, cmdStat=0, num_sg_elements=1, status=1 [PCI_COMMAND] 10/03/17 6:41:10: mfa=cf217b80, mf=a04cc000, mfSge=a04cc028, bytesTransferred=0, next ffff 10/03/17 6:41:10: startTime=0, lines=a17de230, lineMap=0, activeRecoveryCount=0, lockPromotedByRec=0 10/03/17 6:41:10: ldbbmAlreadyTried=0, ldbbmIssueWriteAsWV=0 10/03/17 6:41:10: hdr.length=100 opcode=1040500 mbox=00008f2b fe00ffff 00000000   10/03/17 6:41:10: Total Pending Commands = 1 [0]: fp=a00bef08, lr=a0c41918 - _MonTask+1a8 [1]: fp=a00bf130, lr=a0cc17e4 - mfiIdrIsr+124 [2]: fp=a00bf148, lr=e401e960 - dispatchIsrs+c4 [3]: fp=a00bf178, lr=e401e9f0 - external_IRQ+34 [4]: fp=a00bf190, lr=e401e074 - wrapper__External_IRQ+74 [5]: fp=a00bf1e0, lr=e401e928 - dispatchIsrs+8c :emotion-14:: fp=a00bf1e8, lr=a0c428a8 - MonCheck+38 [7]: fp=a00bf278, lr=a0c536cc - raid_task+860 :emotion-29:: fp=a00bffa0, lr=a0cbd384 - _main+aa4 [9]: fp=a00bfff8, lr=fe001d58 - __start+ce0 MonTask: line 3622 in file ../../raid/1078dma.c UIC_ER=10000ac:5500063, UIC_MSR=0:40, MSR=21000, sp=a00bef08 MegaMon> pciPowerMgmtInt: Requested Power State: D3 pciPowerMgmtInt: Requested Power State: D0  T0: LSI Logic ROC firmware T0: Copyright (C) LSI Logic, 2004 T0: Firmware version 1.22.52-1909 built on Sep 21 2012 at 15:29:16  T0: pciInit: O_PCI_SERVICE = 00000005 T0: Initializing memory pool size=00300B24 bytes T0: Press '!' within 3 seconds to enter debugger before INIT T3: LogInit: Flushing events from previous boot T3: EVT#36651-10/03/17 6:41:10: 15=Fatal firmware error: Driver detected possible FW hang, halting FW.  T3: EVT#36652-10/03/17 6:41:10: 15=Fatal firmware error: Line 3622 in ../../raid/1078dma.c  T3: EVT#36653-T3: 0=Firmware initialization started (PCI ID 0060/1000/1f0a/1028) T3: EVT#36654-T3: 1=Firmware version 1.22.52-1909 T3: EepromInit: Family=33, SN=909344030000 T3: Delaying POST by 20 seconds...   Also, the following are errors during startup only but never under normal operation: 10/03/17 9:31:23: EVT#36764-10/03/17 9:31:23: 113=Unexpected sense: Encl PD 11 Path 50026b92614ff40c, CDB: 1c 01 a0 00 04 00, Sense: 5/35/01  10/03/17 9:31:23: Raw Sense for PD 11: 70 00 05 00 00 00 00 0a 00 00 00 00 35 01 00 00 00 00 10/03/17 9:31:24: EVT#36765-10/03/17 9:31:24: 113=Unexpected sense: Encl PD 11 Path 50026b92614ff40c, CDB: 1c 01 a0 00 04 00, Sense: 5/35/01 10/03/17 9:31:24: Raw Sense for PD 11: 70 00 05 00 00 00 00 0a 00 00 00 00 35 01 00 00 00 00 10/03/17 9:31:24: EVT#36766-10/03/17 9:31:24: 113=Unexpected sense: Encl PD 21 Path 5001c232c961390c, CDB: 1c 01 a0 00 04 00, Sense: 5/35/01 10/03/17 9:31:24: Raw Sense for PD 21: 70 00 05 00 00 00 00 0a 00 00 00 00 35 01 00 00 00 00 10/03/17 9:31:25: EVT#36767-10/03/17 9:31:25: 113=Unexpected sense: Encl PD 21 Path 5001c232c961390c, CDB: 1c 01 a0 00 04 00, Sense: 5/35/01 10/03/17 9:31:25: Raw Sense for PD 21: 70 00 05 00 00 00 00 0a 00 00 00 00 35 01 00 00 00 00  I am a newbie so I am unable to interpret the root cause.  Can someone please help me pinpoint a possible solution? Thank you,   -sul.
CRITICAL: PE R710 PERC 6/E MD1000 Offline