As said, start with the mentioned documentation as there it states how to approach a clone failure as that is what you are dealing with here. This however assumes you have a login to access these resources, which normally should be the case when having a support contract. I also get the idea that there are also no work instructions of what to do or look into wrg to clone or backup failures? But to be honest getting to know things is not solely doing and finding things out on your own, as without the appropriate context, you would not know why something might be setup the way it is... this would require some kind of input either through design and implementation documents or actual colleagues. There should be a minimum of guidance if you did not attend any formal training of how to deal with NW. It would be a waste of anyone's time to not use the resources that are available or re-inventing the wheel wrg to an approach. Even getting served bits and pieces from your colleagues might be enough to get you going. You can and should have a look at the savesets in question to look at their status on the original backup medium as well to see if they also have a copy on other media and looking at their status to see if they are even valid. If with check the servers you mean the clients whose data is supposed to be cloned, those are completely unrelated to any cloning failures as the data to be cloned would already be on backup media and to be read from there and to be copied to other backup media. Nothing really going on anymore wrg to the clients at that point... but that is only wrg to dealing with a clone failure. Wrg to backup failures there is also references of how to deal with those. We all started from zero at one point in time, however how to get up to speed use all available resources and if you don't have that, try to get that arranged...
Hi, I am just looking for basic troubleshooting steps in Networker...  here is a real life example... I check the log. What are further troubleshooting steps for failed save sets? suppressed 3022338 bytes of output.0 1678255493 1 5 0 13260 7284 0 SERVER_NAME nsrclone NSR notice 5 %s %s 2 0 24 03/08/23 01:04:53.848284 0 511 Total save set list: : 1275440590, 1795517094, 1812294301, 1829071506, 2282056269, 2349165123, 2416273979, 1896180343, 2433051195, 2500160054, 2550474608, 2567251824, 4127532695, 4261750412, 4278527627, 184885131, 352657249, 470097688, 1275361851, 1292139058, 1308916254, 1325693470, 1376019439, 1493446762, 1510223958, 1527001169, 1543778365, 1560555576, 1577332782, 1594109983, 160887189, 1627664390, 1644441586, 1661218772, 1677995962, 1694773148, 1711550339, 1728327541, 1778659048, 1812213434, 1828990620,2023-03-08 1:04:53 AM 03/08/23 01:04:53.848284 Failed save set list: : 1275361851, 1292139058, 1308916254, 1325693470, 4009955446, 4043509859, 41106185990 1678255493 1 5 0 13260 7284 0 SERVER_NAME nsrclone NSR notice 5 %s %s 2 0 24 03/08/23 01:04:53.848284 0 511 Cloned save set list:: 1275440590, 1795517094, 1812294301, 1829071506, 2282056269, 2349165123, 2416273979, 1896180343, 2433051195, 2500160054, 2550474608, 2567251824, 4127532695, 4261750412, 4278527627, 184885131, 352657249, 470097688, 1376019439, 1493446762, 1510223958, 1527001169, 1543778365, 1560555576, 1577332782, 1594109983, 1610887189, 1627664390, 1644441586, 1661218772, 167995962, 1694773148, 1711550339, 1728327541, 1778659048, 1812213434, 1828990620, 1745104680, 1795436226, 1761881889, 1845767806,2023-03-08 1:04:53 AM Action clone 'Clone-Mensuel' with job id 65935 is exiting with status 'failed', exit code 12023-03-08 1:04:53 AM NSRCLONE failed for one or more savesets.
starting troubleshooting