Good so that sounds like AWCC is corrupted beyond repair and the simple uninstall/reinstall can not fix the issue.  I think a clean install of OS may cut/untie the Gordian knot in this case.  AWCC is a highly complex software and considered Dell bloatware by some.
A few days ago my Area-51 R2 stopped showing my temps, fan speeds and saying the pump failed. I did the startup diagnostic and everything passed. I have tried uninstalling and re installing AWCC didn't work. I scanned with support assist and nothing. I have no idea what to do. I'm afraid to play any high intensity game without being able to see my fan speeds and temps.
Area-51 R2, Thermal Controller