Update = Resolved  After completing troubleshooting, a DELL-Cares agent setup a part exchange.
Hi, I was speaking to someone about this, but the conversation was disconnected. Can you please help me with this? I shut down my Precision 5560, it seems like it is shut down and I close the lid but it automatically switches on again and end up running out of battery during the night. Thank you!
Precision 5560, not switching off after shut down, lid is closed