After speaking with a representative, it is the Windows pw the system is looking for, but because the computer had crashed, it was no longer syncing to the new Windows password I created. Because I don't know the original password from when Windows crashed, it requires a new Windows installation and they are helping me work through that due to my warranty.
My 7506 2n1 has randomly shut down "incorrectly" after updates and normally recovers itself on startup after saying it shut down incorrectly. This time, I accepted an invitation to upgrade to Windows 11. It installed it but said the changes would take place after the restart. On restart, I got the message that Windows had shut down incorrectly, but this time it can't recover itself. The blue screen options to repair are requiring a password that I don't have. I've tried my Windows password and Dell password and neither are working. Help please.
Fatal crash after windows 11 upgrade. Can't access repair tools