Hmmm.... I can only suggest that you open a support case so they can work it directly.  Don 
Hello I deployed dell virtual storage manager 2 days ago and I added to PS groups to it until now it is not pulling information's about the PS groups both groups say connected capacity 0MB utilization 0% both vcenter server and vsm appliance and PS management ports are on the same subnet they all talk to each other just fine , I have not added/configured ISCSI network on the appliance any clues? also trying to get to the diagnoses logs that are saved in the \\applianceipaddress\etc... it asks for username and password and I tried the defaults and it would never let me in  thank
VSM 4.0.2.1 not pulling information from groups