Greetings,    Thanks for reaching out. Please private message the order number, registered name on the account and your email address.   Thanks, Sahana
Hi I placed an order for an Alienware x17 and on 8/11 it said the order left the factory, however the carrier's website says they do not have any information regarding the tracking number supplied by Dell. Seeing as the package left the factory 5 days ago I would hope they did. Can anyone help with this? I sent dell cares a PM with my order number .  
Tracking number not working