Update = After verifying ownership and completing troubleshooting, a DELL agent setup service.
I've been using may AWM15 for 3 months now. Everytime I take it outside with laptop bag I noticed that the chassis was slightly bent from top to bottom. And it gets worse the more I go out. Reported it to Dell and the whole frame was replaced. And I noticed while it was being repaired, the middle frame which is plastic was not sturdy at all. I tried take it out once and there's a slight bend already. Now I don't want to bring it outside anymore. which defeats the purpose of mobility. It's not rigid at all, considering the price. So disappointing. Maybe because they invested more on X series and cut corners on M series.
m15 R6, chassis bent