Hi Luca As I stated before file upload is timing out. This can happen because of slow network speeds. While you plan to have Support Assist install locally in the branch office, you can explore using Dell Support Assist for Servers 1.3.  Thanks Jayanth
Hello, I've installed SupportAssist 2.2.0 for OpenManage Essentials and while I see all our HQ servers configured (green tick), all of our branches servers have this error: "SupportAssist is unable to run a collection component on alunls01.alunt.net because of an internal error. If the problem persists, it may require log files to further troubleshoot. Contact Dell technical support for assistance.Error Code : SA_101" OME can see those servers, even their issues, but SupportAssist cannot. Connectivity tests are successful; branches are connected to HQ via VPN. I called Dell ProSupport but I was told they cannot help me with this issue. Do you have any suggestion about this issue, please? Thanks,Luca
SA_101 with SupportAsssist 2.2.0 for OME