We are following up to let you know that we received an update from our level 3 team and they have suggested to use the Intel Rapid Storage Technology Application which is from Dell as there is no Utility from the vendor.DELL-Cares
Hi, I have an Optiplex 7490 with a SSD listed as     NVMe KBG40ZNS256G NVMe KIOXIA 256GBin device manager. Googling KBG40ZNS256G takes me to [URL] which tells me it's a BG4 series Client SSD. What I cannot find is a utility that tells me the status of the SSD like most other major manufacturers have. Kioxia does not have, shall we say, the best organized web site. I see this: [URL] ... but that's for the EXCERIA series. It doesn't work for the BG4. I tried. It says, "No supported drives found". Anyone know where I can find a SSD check utility for the BG4? Response from Dell staff preferred since, well, you guys sold me this thing. Thanks.
Optiplex 7490 - SSD Utility for KIOXIA BG4