You can try making a Recovery USB with Dell Backup and Recovery to the latest version and making a bootable USB: 1. Getting the latest version of Dell Backup and Recovery: [URL] [URL] 2. Making a bootable USB: [URL] 3. Securely Wiping with DBAN (optional): [URL] 4. Restoring from the Bootable USB: [URL] If this doesn't work. Microsoft terminated the only official source of downloadable Windows 7 installation media for the OEM license and replaced it with a non-functional tool which requires input of a retail product key and rejects all Dell OEM product keys a couple of weeks ago. You will need to phone Dell Technical Support to procure a Dell Windows 7 Reinstallation DVD. 
I want to format my laptop because the drivers failed -- I have tried all other solutions, but with no avail. The only solution left is to format the device, but the problem is -- There's no OS Disk.I have already contacted Microsoft about the issue, and they said I should contact the manufacturer to provide an OS, because it is an OEM version. My laptop is a Dell Inspiron 15R N5510 (Early 2011) with the warranty already expired --- and because of it, I had trouble navigating around the Support Page, so I decided to go here instead.Can somebody help me with this issue? I can no longer use my laptop the way I used it before, and I really want to make it up and running again with a fresh format. Please help, thanks.
I want to format my laptop, but there is a problem.