Hi Johnsoned, Thanks for posting! It can take a couple of weeks for the service tags to catch up with the website.  This doesn't mean you don't have coverage or that the techs can't find your computer, it's just the public facing information hasn't been updated yet.  Give it another try in a few weeks.  Thanks. Regards,Robert
I have tried several times to add my recent purchase of a Dell laptop to the "My Products List" on the dell.com but each time I get the message "MPL Asset returns NULL value and unable to insert service tag". Can anyone tell me what I am doing wrong?
Can't add my laptop to my products list