well apparently I didn't wait long enough....after 35 minutes this appliance came back up with 3.8.2.8 version.Thank you,Todd
3.8.2 upgrade from 3.6.1 is failing to load after update.  I've restored from snapshot and trying to use local nfs share to upgrade to 3.8.0 so I can then update to 3.8.2 (as I see a requirement is a full upgrade from 3.6 to 3.8 BEFORE you can go to 3.8.2).  The manual offline NFS or https local share sees the path but it is NOT seeing updated tar.gx file to update (omenterprise_3.8.0.tar.gz).   please advise   thank you
OM Enterprise 3.6.1 to 3.8.2 upgrade issues