Thanks everyone. Apparently the current BIOS settings for some reason did not include TPM or PTT options, despite being updated to the latest v1.10.0. The Boot options (legacy, etc) were all correctly set up (i.e. disabled) as well, so it was really puzzling. The Dell rep finally suggested switching back to default settings, after which the options appeared. Go figure. Now the remaining problem is that PC Health Check recognizes that my PC is eligible for the upgrade to Windows 11 since I've met all criteria, but Windows Update keeps saying I don't meet the minimum requirements. Would appreciate if anyone knows where I can directly download/update to Win 11 without going through Windows Update. [IMAGE][IMAGE]
Hi, I have a Dell G5 5090 purchased within the US on Jan 2020, basically about 20 months old, i9-9900. Windows Update mentioned I could update from Windows 10 to 11, except that I have to update to TPM 2.0.The problem is that I don't seem to have TPM, PTT or any iteration mentioned from various Dell articles and videos! Not in the BIOS, not in Device Manager. My understanding then is that my relatively new PC does NOT have a TPM chip, which seems odd. Does anyone else with a Dell G5 5090 have the same issue? But according to Dell's own article (and links from SupportAssist), my model is covered! Dell computers tested for upgrade to Windows 11 | Dell IndiaAny ideas? I've raised this to SupportAssist tech help, but the guy is completely clueless and repeatedly asks me to check my BIOS, despite telling him I've done so multiple times.
G5 5090 TPM?