... Dell SupportAssist is 3.13.2.14.  The Universal app is 4.7.1. I unchecked automatic update. However, I don't understand. It just comes up with a message that it's been over a month. I have to manually run the updates.... Hi ToSt1: Did you try running an update check with your Dell Update for Windows Universal v4.7.1 app or clicking the blue "Check for Updates" button on the Drivers & Downloads tab of your Inspiron 3880 support page <here> as I suggested in my 14-Feb-2023 post <here>? If an update check with your Dell Update for Windows Universal v4.7.1 runs correctly that points to a possible issue with your new SupportAssist v3.13.2.4 update. If your Dell Update scan also fails to run to completion that could indicate a problem with the backend Dell download servers or some shared component or service used by both apps. Did you try clicking the "Run All" button on the Home tab of your SupportAssist interface? As I noted in my 16-Feb-2023 post <here> that wouldn't be the first troubleshooting step I would try, but if you've allowed SupportAssist to run automatic scans in the past to "optimize" your system (Clean Files / Tune Performance / Optimize Network) then clicking "Run All" likely won't do any additional harm at this point. Has the service plan for your Inspiron 3880 expired yet?  If your warranty is still valid have you tried opening a support request with Dell Customer Support from the "Get Support" tab of your SupportAssist interface?_______________________________ There are several people reporting problems with the latest SupportAssist v3.13.2.4 so I suspect your issue could be related. For example, my SupportAssist "Get Drivers & Downloads" update scans (as well as my Dell Update for Windows Universal v4.7.1 update checks) will run to completion but both those utilities are currently unable to detect four updates currently pending for my Inspiron 5584 - see my 10-Feb-2023 thread Dell SupportAssist OS Recovery Plugin for Dell Update Rolled Back to v5.5.4.16189. Ling Kwa has also reported problem a problem on their Inspiron 3881 / Win 11 desktop where  SupportAssist v3.12.2.4 will recommend an available update for the SupportAssost OS Recovery Tools but then report the update is "Not Appplicable" when it tries to install the update - see their 15-Feb-2023 post in their thread SupportAssist OS Recovery Tools 5.5.5.16458 Fail to Install.If you'd like to try a clean reinstall of SupportAssist then see Dell employee DELL-Chris M's instructions at SA Uninstall / Reinstall. I've used those instructions in the past to fix odd glitches in SupportAssist so if you'd like to try a clean reinstall post back and let me know what country you live in (the download link for SupportAssistInstaller.exe installer in the last step of those instructions only works correctly you live in the USA or download the installer from Dell's English-US site) and I can provide a few hints on the best way to proceed. However, a clean reinstall of SupportAssist is not a simple process and some users have reported that they are unable to re-install newer versions of SupportAssist v3.13.x with the SupportAssistInstaller.exe installer after SupportAssist was uninstalled. That might be because newer versions of SupportAssist now require Microsoft .NET (Core) Runtime v6.0.9 or higher - see the minimum system requirements for SupportAssist v3.13.0 <here> in the release notes.  From Control Panel | Programs | Programs and Features on my Inspiron 5584: [IMAGE]-------------64-bit Win 10 Pro v22H2 build 19045.2486 * Firefox v110.0.0 * Microsoft Defender v4.18.2301.6-1.1.200000.2 * Malwarebytes Premium v4.5.22.236-1.0.1915 * Macrium Reflect Free v8.0.7279 * SupportAssist v3.13.2.14 * Dell Update for Windows Universal v4.7.1 * Dell SupportAssist Remediation v5.5.5.16458 * Fusion Service v2.1.31.0 * Inspiron 5583/5584 BIOS v1.21.0Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620
SupportAssist updated and then I had it run all - on a Windows 10 pc. It started two at once - Clean Files and Update Drivers. Clean Files completed. Update drivers locked up at 25%. I closed and re-booted. I tried starting again. It went right into Update Drivers and gives the message "Task in Progress." I've tried re-booting several more times, but nothing different. It still won't run. Is there any way to update drivers without SupportAssist if we can't get it to work? Would anyone please help me? Thank you so much!!
SupportAssist "Task in Progress" error for Update Drivers