Our engineering team confirmed that the processor would not be able to support 5K.
Hi, I had the G9 for sometimes and it being working fine until I got this laptop (Dell latitude 5411). issue is the monitor is not working (showing no HDMI signal) when I connect it directly to laptop HDMI or even with the dock station. The laptop port is HDMI 2.0b it suppose to support 5120x1440 resolution. However, it is not the case. if I change monitor settings from HDMI 2.0 to 1.4 it works but the resolution will be capped @ 3840x1080. Same thing if I change HDMI connection type from PC to VA, but the aspect ratio & resolution is messed up. This is on windows 10 with latest updates and latest intel UHD & nvidia drivers. & 1012.1 latest G9 firmware.So I thought it is issue with the cable (even tho it is working fine on other PC), and replace it with new HDMI 2.1 cable and the issue change from "no signal" to blinking screen (like dis/connect).I try to re-install windows, but that didn't fix the issue. I also tried to roll back G9 to older firmware but it gives error and didn't continue firmware update. anyone having same issue before? and did able to fix it? Thanks!
Odyssey G9 HDMI not working on nvidia MX250 (Dell latitude 5411)