Hello [NAME] Leow, Well, it could be difficult to say without a log analysis. Do you know if the chassis or the server nodes are still in warranty? If so, I could check the logs. Otherwise, you may need to check in the log events to see if you have any error message.    You can also check firmware versions, as some of them may be out of date. And this could also be fixed in some firmware releases.   I've been looking for information and internal documents to see if we have something like this reported and I was not able to find any. So definitively, I would start checking logs and firmware.   Regards.
Hi community, I've had my VRTX for the past 6 years or so and it has served me well with a M520 node and subsequently 2 M640 nodes added about 2 years back. But this morning, all of sudden, all my VMs are unaccessible. I made a trip to office to figure out what is wrong. After much fiddling, I noticed the all the virtual disks are no longer listed in my ESXi storage listing. Just the physical ones for each node is listed. I looked at VRTX Chasis Management Controller "Virtual Disks"->Assign page and saw that they were all set to No Access [IMAGE]   I immediately started a clicking frenzy to change them to Full Access and restarted all 3 server nodes. It took a while but they I've got my services back online. I hope to know what could have caused this to happen... There wasn't a power outage. I did not remove any server nodes as stated by some other threads. How can I prevent this from happening again? Any advise is appreciated. Thank you Best regards, Zen
VRTX Virtual Disks auto-changed to "No Access"