Please run the hardware diagnostics to check if the hardware is working as designed, you can release static power and run hardware diagnostics in the system. Follow the steps below. Switch off the system; remove the battery, ac adapter and the power cable. Press and hold down the power button for thirty seconds to drain any excess static power and run the test. Restart the computer and at the Dell logo screen, start tapping the F12 key a few times until you see the ‘One Time Boot Menu’ appear. At the one time boot menu, press the down arrow key to highlight ‘Diagnostic’, and then press Enter to begin the hardware diagnostics. If the test fails, please make a note of any error codes listed. You can also refer to the link below.  [URL]  Let us know about the progress.
Hi there! I have a Dell Inspiron 3501 (purchased on June 2021). I've noticed recently that it is making short scratching noises (as if two metals come into physical contact with one another). And my guess, after reading through countless blog posts and forums is that there must be something wrong with my hard drive. I intend to disassemble my machine and do a thorough cleanup when I get the time. What I would like to know is that should I be concerned? - The noise is quite loud. - Occurs very occasionally, like once/twice a day (8 - 10 hours of operation). - I do not notice any type of slowdown in my machine (everything works as usual). - No issues with POST whatsoever. This has started a few weeks ago, but I ignored it thinking it is coming from my cooling pad fans. Now that have heard this noise when I'm using my laptop at work, w/o cooling pad, I'm a little concerned. I've run the CrystalDiskInfo and HDDScan utilities and the only issue both of them displayed is that a reallocation sector count of 100, where the threshold is 50 and a "Caution" remark from CrystalDiskInfo. A quick lookup on google says I might need a replacement. (I have admittedly done some heavy installs and re-installs of VisualStudio, Intel oneAPI probably a 100 times and guessing whether this might have caused the wear?).   System info: Device name Inspiron-3501Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHzInstalled RAM 16.0 GB (15.7 GB usable) Hard drive: TOSHIBA MQ04ABF100 1000.2 GB I'm annexing the results from CrystalDiskInfo and HDDScan. I'd appreciate any help regarding this. Thank you. [IMAGE]
Scratching noises in my Dell Inspiron 3501