Hi Dolotova, Thanks for posting. I apologize for the service you've received so far.  Unfortunately no one referred you to the spare parts ordering page.  Here is the charger you are looking for.   Regards,Robert
Have been on hold and redirected countless times with Dell, the service is absolutely HORRIBLE. My issue should have been resolved so easily but all Dell support seems to be able to do is redirect me to departments that 'don't deal with that issue' and then proceed to redirect me to departments that aren't even open.  Here's my issue: I've got a Venue 8 pro tablet and I lost the original charger. All I need is another charger since most chargers are not compatible with this tablet (which is another complaint all on its own). I found this out by poking around these forums and finding out that this is a common problem that Dell is well aware of.  So I call them.  Begin telling them that my tablets not charging The support guy tries to tell me that I need a new mother board... costs $269 Sure could be possible, but I actually remember pre losing my charger that anytime I tried to use any other charger it wouldn't work. Also online in the support section for this tablet, this is the FIRST most popular issue and the first solution they point out is that you need to use the original charger. Oh okay well if you think thats the problem I can redirect you to sales... Um, arent you supposed to know that.. After you tried to condescendingly explain to me why the motherboard needs replacing after I questioned you... Okay redirected to sales We don't sell this charger anymore Okay is there any other place I could possibly get this charger You could try best buy or Amazon Great thanks. After looking on their websites and realizing that they dont sell it, I decide to call back and ask what non Dell chargers will work or the specifications of this special charger so I can. just. charge. my tablet. This took me on about a 1.5 hour journey consisting of departments saying they are only allowed to sell Dell products and cant even tell me the specifications of this charger and that I can ask other departments about it. Then getting redirected to incorrect departments or ones that are closed. All it seems to prevent me from buying a $10 charger anywhere else. Don't know what else to say. Still have no charger, still can't order a new one, still don't know what other charger would work. Been calling and being redirected for at least 2 hours, I've got 16 total calls on my phone to their various support numbers. I think I know their company better than they do at this point. Literally the worst customer service I've ever had, wouldn't mind so much if only I actually got my problem fixed! Scared to ever buy Dell again in case any little thing goes wrong and you're <ADMIN NOTE: Profanity removed as per TOU>.
Horrible customer service, issue still not resolved!