  Hi Teddi, Thanks for your efforts. I really appreciate it. I've talked to a total of 9 various Dell reps now and haven't made much headway.   Hi Megan, I've found a rep that can assist.  Would you please send me your contact information privately by clicking on my name in blue then on the next page click the link that says send private message. Please include your name, address, phone, service tag, and any customer or order numbers you have.  Thanks. Regards,Robert
I have a Dell XPS 15 9530 laptop. At 10 months, the CPU and motherboard began to fail. I won't go into the drawn out story of the terrible customer support received by Dell, as everyone is well aware that Dell provides the pinnacle of bad customer support in the IT world. It is fixed, but I'm worried it's going to fail again and my warranty is up this month. I've contacted support to get a quote for an extended warranty but they nor any of the support chat have yet to provide me with a pdf or website or the full warranty contract details. Does anyone have any idea where I can find full extended warranty details (if possible, specifically for New Zealand)? I'd greatly appreciate it.
New Zealand, extended warranty details?