Shawn Ogiba, Thank you for using the Dell Community Forum. You can click the link below to request back up disk. Backup Disk Request Form
Hi, I recently experienced a "Memory Management" blue screen of death and ran a memory diagnostic, only to find the memory is fine.  When I rebooted and entered Windows, everything seemed fine until I noticed the windows updates weren't installing.  After some digging, I found that the COM + event system wasn't starting and was getting a "193 0xc1" error and "not a valid Win32 application" error.  The updates won't install until the COM + event system service is started. Anyway, after doing some research, a number of sites mentioned running the scf scan to verify my windows files.  When I did, there were some files the repair feature couldn't handle and it involved the following files/applications: ~ dsuiext.dll~ autofmt.exe~ es.dll The log explained that the files "do not match the actual file" (whatever that means).  So, I've come to believe I need to get a hold of the OS disk in order to repair the corrupt files or reinstall the whole darn OS. A couple questions:  1) Has anyone else experienced this, and if so, is there something I'm missing or is there an easier solution? 2) I requested a copy of the factory installed programs since the disks weren't shipped with my system.  Since my warranty has long expired, will I need to pay for these disks?  The site said you're allowed to request the disks once per system. Please advise. Thanks, Shawn
Corrupt files?