Did a factory reset. I'm back up & running. The main irritation now is having to reload and set-up all my software and folders/files. Really unhappy with the lack of support that I got from support.
After running and installing the last Windows 11 security update KB5012170, my laptop will not boot beyond the BitLocker recovery key blue screen. I use my recovery key and it keeps rebooting into BitLocker. After hours and hours and hours of reading and trying ALL the fixes I've found in both the Dell user forums and the Windows user forums, nothing is unlocking BitLocker to allow me to get to my desktop.  Makes me angry that MS has known about this issue since 2019 and they still haven't fixed the bug.  Does anyone have any other ideas?? Has anyone tried the fixes listed under the advanced troubleshooting tab?  I can't lose all my data, files, or folders as I use my laptop for both work and personal. Thanks
Booted into BitLocker after BIOS update KB5012170