Can you private message me the SR number? I can take a look into what is going on with it.
We got our VxRail installed with VxRail 4.7 and vCenter 6.7. We attempted to link VxRail with our production environemnt to migrate VM's we were not made aware this was not an option. We had updated vCenter with vmware update manager then worked with Dell support to migrate the PSC to an embedded PSC. This was messy but worked until we wanted to upgrade both to version 7. Dell support helped us get through all the errors getting both vCenter and VxRail to their respective current versions. Now our vCenter server license that is apparently part of VxRail didn't update and converted to an evaluation license. vsan and esxi licenses upgraded and are working fine it's only the instance license.  Is there a way to repair the VxRail provided vCenter license?
VxRail upgrade fix for vCenter server license