Update = After verifying ownership and completing troubleshooting, a DELL agent setup a like for like system exchange.
Hello. I also encountered a Touchpad problem. I am very disappointed that Dell does not react to this problem. I've been a Dell user for many years and now Dell just dumped me. Apparently such is their gratitude for their devotion. This was the last product I bought from them!
Inspiron 16 7610, Touchpad problem