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I have a Dell Inspiron 3501, and from sometime 2 of my USB 3.0 ports have stopped working for mouse and keyboards.Pendrives work fine in the ports. The other USB 2.0 port works just fine for the mouse or keyboard, but if I connect the device in the 3.0 port, It plays the disconnecting sound over and over again.And sometimes the devices work but weirdly, The RGB in the keyboard is very dull and the color is not accurate (white light settings come as yellow lights.) It's bugging me a lot , any help is appreciatedI've updated all my drivers from dell suportassist.BIOS is updated too. I tried removing USB 3.0 Hubs (only one was present) and also the 3.1 eXtensible Host Controller, nothing seems to work.Any help is appreciated
Dell Inspiron 3501 2 USB 3.0 ports not working