Hi, As I understand that option is only available in standby mode. Also, I found a video about 1920W battery replacement after timestamp 21:40 that could be helpful. [URL] Reset UPS to factoryThis is possible to reset the unit to factory by following these steps:1.Switch the UPS to Standby Mode(You can put the UPS in Standby Mode by pressing on the power button back of the UPS for 3 seconds)2. Press the < Button for a few seconds until the display will change to "Status".3. Navigate to the menu Control using the arrow keys.4. Navigate to the factory settings option and confirm this with Yes.
Hi all, I have  a Dell 1929W ups mounted in my rack. The UPS told me  it's time to replace batteries, so I did After the replacement the battery charge level is stuck at 16%, the amount of charge the OLD batteries had. I think I need to reset something, or need to tell "batteries replaced" , but I did not found  the correct menu Item on the Control Panel   Can anyone help me?   Thanks,   RIccardo
UPS 1920W Battery charge level fails after batteries replacement