Hiya, Thank you but the multiple messages you emailed didn't make sense to me as my query is not about a warranty. I wanted to buy a Precision laptop and this was a place I found that was accepting multimedia feedback, kind of related, where I could message about the issues I was having with the online sales process. Anyway, yesterday I managed to chat with a helpful Dell person on webchat, as the website still wasn't taking the order, and I raised most of the above issues, and he said he'd escalate, and then he ordered me the laptop I wanted. So please accept this as confirmation of solution I am a now "Precision customer". Lord help me! (joke). (I tried to submit ' . TOS76>  help me' but got an error message "The message body contains ' . TOS76>', which is not allowed in this community")...that makes sense. Haha. 
I tried to order a £2K laptop several times today and got this screen at checkout...   [IMAGE]       I thought I was lucky because then I found this on Edge...but then none of the Coupons and Savings codes worked - they always came back as expired!? (So why are they displayed in Edge????) [IMAGE] I tried to contact support, but the automated bot "manning" the line was too busy... [IMAGE]   So I went to "Contact Us"...."Sales Support" on the website.... [IMAGE]   I wish I was making this up....I did really want that laptop but now it doesn't appear when I type in the link. Instead I get: [IMAGE] I guess you must be good at the hardware, at least?        
What is up with the Dell website experience?