Dell does (did) not ever configure software RAID at the factory - that is up to the user.  By software RAID, in this instance (as you are talking about an old system), I mean OS-managed RAID.  In current systems, Dell servers can be configured with software RAID controllers, which are configured by Dell at the factory - but that is a different technology that would not apply to an older SC server. OpenManage cannot manage software (OS-managed) RAID.  This is done in Windows Disk Management. P.S.  Remove your Service Tag, as it is against Dell's forum privacy policy.
Two quick questions... Does the Dell PE1400SC in it's default configuration ship with hardware RAID? Ours shipped with the Adaptec 7899 Controller which is not a RAID controller.  Also, does OpenManage software provide for the configuration of Software RAID? Many thanks again.
OpenManage Software - Software RAID Configuration?