Yes, the side covers still has the plastics, the motherboard looks new though, but I guess you can use blowers to remove those dust on it. Those spots in the photos are the hardest to remove where dusts accumulates in time. There is also some fine dusts on the inner sides of the fan blades of the video card. I dont know what happened here, the other parts looks new but I cant help but have big doubt the whole package is new especially the CPU. Anyway, thank you guys, as of this moment a dell staff already contacted  me about this.
Hello, I just received my order aurora R13 desktop. However, I noticed that the unit have dusts on it like a sign of previous use. Front panel/front vents and and also top vents have dusts. Can i return this and request for replacement? I am paying for the price of a brand new unit but this one is for sure a used unit.. [IMAGE][IMAGE][IMAGE][IMAGE]
Is this brand new or preowned unit