Instead of using Dell's Support Assist, I would go to [URL]  and download and install the audio driver and the chipset driver
Inspiron 3505 - no sound (Or microphone) after upgrade to Windows 11. This model was tested by Dell for upgrade. Upgraded back in November '21. Never had sound or microphone since (Can connect bluetooth device for sound but that's not always possible). Plugging in earphones into earphone jack changes nothing, still no sound. Device manager has an error (see screenshot below) - "Cirrus Logic Superior High Definition Audio" - 'This device cannot start. (Code 10)' Windows & drivers all up to date.  Dell support assist run and has no issues. Searched dell for drivers, downloaded the most recent one, but cannot install as windows is in S mode. Changed computer to not be in S mode to install driver. Driver installed - No change. Unsure where to go from here.... Screenshot of device manager: [IMAGE] Screenshot of settings -> Audio - No output (or input) devices found [IMAGE]      
Inspiron 3505 - no sound after upgrade to Windows 11