Yes, the file type matters. The LCC can only run certain file types. The Windows 32-bit Dell Update Package on this download page is what you should be using. www.dell.com/support/home/drivers/driversdetails?driverId=1YCHC If that update does not work then try stepping to version 2.10 first. Make sure to use the 32-bit DUP. www.dell.com/support/home/Drivers/DriversDetails?driverId=Y5K20 If 2.52 will not load properly then I would update to 2.10. If the 2.10 update works then I would update the system BIOS to the latest. Once the system BIOS is at the latest I would update to 2.52. You can update the BIOS using a Windows 32-bit DUP the same way we are updating the iDRAC/LCC. I think the reason you are having so many issues is because your BIOS and firmware are so far out of date. It doesn't appear an update has ever been performed on the system. I don't see any stepping requirements in the firmware release notes, but you may need to step some of the BIOS and iDRAC updates. You are running 1.x iDRAC firmware, the iDRAC and LCC were two separate updates at 1.x on the iDRAC7. Starting with 2.0 they became a single combined update. Thanks
I cannot update the firmware for a Poweredge R820 through the LCC. When I choose FTP update, and use ftp.dell.com, I receive the error SUP-0539, something about missing repositories. When I try downloads.dell.com, I am given an error that claims I need a username and password. Googling this issue yields no results, and no username/password combination for the downloads.dell.com link. When performing a network test, the machine reaches its Gateway and DNS addresses just fine, but fails to reach the ftp.dell.com domain. I can provide any information needed. Thanks, Jeff
Cannot Update Firmware through LCC FTP