finally dell is replacing the defective laptop with a new one.
I have been trying really hard to carry out the defect rectification of the freezing and crashing (BSOD) issue on this 7 month old laptop. I contacted Dell representatives and Croma customer service but to no avail. At last, I have found the problem and the driver which is causing all the memory related issues further leading to crashing and freezing of laptop is the Intel Iris XE graphics driver. All you need to do is uninstall the Intel Iris XE graphics driver and the computer will start working in a normal way. However, this is not the permanent solution to the problem. Dell and Intel need to look into the matter and come up with an update so that I can start using my graphics card normally.
Inspiron 5301, Intel Iris XE driver freezing issue