Hi Sirenn, I will be glad to help you. Request you to send me the order number for the purchase via private message. I will check and provide the order status. Also will check if the order can be expedited. To send a private message, click on my user name and select send a private message.
my aunt ordered me a base alienware 17 on August 31st and the lady on the phone said it would ship on sept 11th but its in production and the est delivery date is oct 8th?! So my aunt called and they said there is a mistake and would call her back and hasn't yet since yesterday. 
A month for delivery for my alienware?