I have been a long time user of Dell systems in my Professional,Personal and now Business life, i can confidently say one thing Dell is best in terms of customer support and care, however Dell simply does not know how to handle IT operations aka online web transactions,really bad, Dell should either get it right or sell only on Amazon, please pass this feedback around.
What kind of nonsense is this, I placed an order for a desktop, money has been deducted but there is no order email and I don't see the order under my account, on searching the web I see it's the same issue with a lot of people, you should stop selling online if the condition is so pathetic, I need the order confirmation immediately or atleast know what is the order state.  
Money got deducted but order not placed