Hi, Sorry for the late reply. The answer is 'no' I didn't get an answer to this problem. I tried Dell support and got the run-around, in the end they told me the only way to fix was to re-install windows. Since I bought the PC with Vista with the option to go to Windows 7, I really didn't want to go back through all that work. I donwloaded the 30 Day trial of PowerDVD 9 and this worked fine, but as yet I haven't purchased the full version.
Hi, This my first post so hope I'm in the right place. I purchased my Studio XPS 435MT last July (09) and upgraded to windows 7 Premium (x64) within the Dell upgrade programme when windows 7 was made available. I included a Blu Ray disc when I got the XPS but never used PowerDVD to watch movies, just used Media Centre. I did however notice that PowerDVD did actually work and I updated the software when asked. I'm now on windows 7 and have a Blu Ray to watch. PowerDVD booted up as expected and easked again to do an update, which I started. I then got the dreaded 0x80040707 error and the software update terminated. I then un-installed PowerDVD and tried to re-install but keep getting the same error. I talked with Dell support and after a number of calls and with them also logging into my PC they have asked me to re-install the op sys. (Back to Vista and then upgrade again...no way). Has this ever happened to anyone else and/or does anyone have any ideas on how to fix? please. I have copied the error message below. Last resort is to buy PowerDVD 9, I have the trial version installed so that I can watch the movie and it works fine. But why should I have to pay for it!!    Regards.. Error Code:         -5011 : 0x80040707 Error Information: >SetupDLL\SetupDLL.cpp (472) pAPP:PowerDVD PVENDOR:My Company Name PGUID:6811caa0-bf12-11d4-9ea1-0050bae317e1 $11.0.0.28844 [NAME] XP  (7600) IE 8.0.7600.16385
InstallShield Error 0x80040707