Contact your credit card company to make sure you were not charged. It is better to buy office products from Microsoft website HERE. 
I just purchased (and paid for) a software download on Dell's website (Microsoft Outlook 2013).  I thought that software downloads were supposed to be immediately available - but the confirmation I received shows the order to be "in production" with the estimated delivery date a week from now.  This doesn't make any sense to me.  Can someone please explain how this works (meaning - how long do you really have to wait to download software purchased through Dell's website)?  Thanks.
Software Download purchased from Dell