since the unit is almost six years old, I suspect it is simply worn out. we'll try the firmware first
I have a Powervault 124T in a remote site, so all knowledge is heresay. The drive keeps prompting for a cleaning tape - over and over again. The local technician has done this repeatedly, and even after purchasing a new cleaning tape, it repeatedly prompts for a cleaning even after several attempts. Is it possible we are overlooking something, or is the drive (from 2006) toast ? Wasn't there a problem years ago with using non DELL brand cleaning tapes ? suggestions welcome...
Tape Cleaning PV 124T