Thanks Kenny. Everything was well configured. The problem is some kind of incompatibility between the SMMonitor and the email server (qmail). When the "include contact information with alerts" is disabled, everything goes well. It must be a "\n" somewhere. Cheers!
Hello! We have recently aquired a SAS MD3200 and we are very happy about it. But... yesterday we had a disk failure and no email alert, Description of what we have: - Storage Manager up and running on a Win 2008; - Email and all filters selected (warning, information, etc...); - email tested ok; - the SMmonitor up and running; - the server, where the SMmonitor and the Storage Manager are running, is on the same network of the MD3200; - I can ping both nic's of the storage;  I also disabled the firewall of the windows (I don't know if it's the issue), put the new disk hoping to receive an email but no... :-(  Help?  TIA  Paulo
Email alerts does not work but test yes - MD3200