Status update, service was set up through Dell-Cares. 
I bought a dell inspiron 3511 on 12/12/2021. It's hinges are broken just after two months automatically resulting a broken bezels too in some days. I created a support ticket around 10  april and they told it will be covered by on-site warranty and technician will contact me by two days. On 13th April, they mailed me that parts are not available and they are arranging it from nearest warehouse. This mail was coming repeatedly in every 4/5 days till 4th may . On 7th may I replied them to tell an expected date at least.. Because in one month, parts can be arranged from anywhere. And the company is manufacturing this unit too.. So there must be parts available somewhere. After that I didn't even receive a reply. I am feeling like get cheated as a 65k laptop is getting damaged in 4 months, that too automatically. Is there any solution for it?    Another problem is I bought it from Puri, Odisha which is my hometown and now I am in IIT Madras, chennai. I am also planning to go home in June. So will there be any problem, if they arrange parts from somewhere during that time? 
Warranty issue, inspiron 3511