Update = After verifying ownership and completing troubleshooting, a DELL agent setup an onsite service.
I bought a brand new Dell Inspiron 5515 in April and it has been having serious issues ever since. I tried Dell’s mail in service where they replaced the motherboard. The computer still had issues so I sent it back in and they replaced the motherboard a second time, and replaced the charger with a new one. Not only does the computer have the exact same issues, but the charger they sent me is bent and now I am out $800, a computer, a charger, and time and energy I can’t get back. I want to file a complaint because at this point I just want a refund so I can get a computer elsewhere.   short summary of issue: computer only turns on intermittently and now the charger is broken too
Complaint - Tech Support Mail in 2x did not work