After clean installation of Windows and the Dell System Drivers, installation of Dell Backup and Recovery will create a new recovery partition of your clean install which you can revert to as new factory settings.
Friend of mine had his PC scammed (guy calls, tells you they are Microsoft and that you are infected, get into your PC and then lock you out and ask for money $ to let you back in). Anyways, he has a Dell Alienware Aurora R4 PC running (shipped with) Windows 8 or 8.1 - I am not sure but I know he has not upgraded/changed anything. The system came with a ressource DVD (nothing else). Now all we want to do is restore it to factory default, there is nothing on it of any importance to save ... I looked on the internet and found what looks like the proper solution: - Enter the advanced repair options (holding shift on boot), select "TroubleShoot"  >> "Dell Backup and Recovery icon" is missing (how could this be? Without this I am totally stuck ...Any suggestions? Recommendations? Ideas? Thanks,
How to reinstall a Windows 8 dell alienware aurora r4 to factory defaults?