I am not Dell staff, but I can inform you how it works. According to Dell Community Manager Dell-BradL: The ability to add a custom profile avatar is unlocked after you reach level 7 rank on the Forum or if you become a TechExpert. The TechExpert program can be read about at this link   
I have my own avatar that I want to use on this forum buy there's no option anywhere for me to upload it so please help me out with this now?
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