There is thread here about this-- Command Center AlienFX issue on G15 5511 - Dell Community 
Tried to update the AWCC and it wouldn't start, so I uninstalled everything and now when I try to install AWCC from scratch the installer stays stuck on the loading screen. Tried to run it as admin etc and still it won't proggress.   [IMAGE]
G15 5511 - AWCC won't install