Update = The onsite service was completed.
My cousin sent me the Inspiron G15 5520 aa a gift from Australia back in March 2022. After two months of use my laptop stopped working, completely dead. A $1200 laptop didn't even last for two months. Since I was in Pakistan I had two options available to get this laptop fixed. I could have sent it back to Australia with my friend in October or get the warranty transfer here in Pakistan to get it fix via onsite service. I chose the latter option because I thought it would be faster but I was dead wrong. It took a month to just get Dell to transfer my warranty to Pakistan and another month has passed since I requested a onsite service and they haven't yet shipped the required parts. They have delayed it 4 times. The next date is September 21 and I still don't think they would send it on 21st. I have had so many talks with Dell technicians about the delays and they can't seem to give me exact reason for the delays. I just want an exact date when the parts will be shipped without any delays.
Inspiron G15 5520 parts keep getting delayed