We can see on the AW3821DW drivers page that downloadable firmware updates were never offered =[IMAGE]This article, "Steps for Updating the Firmware For Your Dell Monitor", even states = [IMAGE]The only way to get an AW3821DW with newer firmware is via a used/refurbished exchange through DELL-Cares. The stipulations are as follows =* You contacted DELL-Cares via a private message and provided to them your private data:AW3821DW Service Tag showing that the warranty is still validAW3821DW 20 digit serial numberCurrent firmware version as shown in the AW3821DW Menu- OthersShipping address, phone, email address* You have troubleshot with the DELL-Cares agent and confirmed that your AW3821DW has a proven fault, current issue
I purchased my monitor in January of 2021 from Dell.com and it came with firmware version M0B101. I've seen forum posts about AW3821DW being shipped with firmware versions M0B102 (around 2021Q2) and M0B103 (in 2021Q4), yet they're not available in Dell's download center? Does anyone know where/how I can acquire the latest firmware? [IMAGE]
AW3821DW, firmware M0B103 not on drivers page?