Kmayhue, I did some research and was able to find some info for you.   1. For the selected e-mail address, in Information To Send, select:  ○ Event Only—The alert e-mail contains only the event information. This alert type is the default. ○ Event + Profile—The alert e-mail contains the event information and the storage array profile. ○ Event + Support—The alert e-mail contains the event information and a compressed file that contains complete support information for the storage array that has generated the alert. 2. For the selected e-mail address, in Frequency, select:  ○ Every event—Sends an alert e-mail whenever an event occurs. This is the default option. ○ Every x hours—Sends an alert e-mail after the specified time interval if an event occurred during that time interval. You can select this option only if you have selected either Event + Profile or Event + Support in the Information To Send drop down list. I hope this helps and if you have any questions or concerns please feel free to let me know.
I have the Modular disk storage manager installed on a windows 2003 server, and configured it to send Emails every 24 hours. I've selected the "Test" button and I do get a message delivered. Also I verified the service "Modular Disk storage manager event monitor" is running, but I'm not getting an automated message every 24 hours. I'm assuming the "Frequency" selection has "Every event" or by time interval, and the time interval is a scheduler that will report, even if there is NO event, but the documentation is unclear how this software works. Could someone let me know if this is event driven, schedule driven or schedule and event driven? Thanks.
MD3200i Alert Frequency