172003, This is a 2013 model. SA (SupportAssist) is not listed on the 14 R1 driver page. SA was not released until 2018 so very unlikely that this user has it installed.
Hi,  Since yesterday my Alienware 14 R1 fan started running constantly at maximum speed producing an awful noise. It does stops sometimes in between for a second or two but then ramps up back to full speed. My CPU usage is minimum and the laptop never heats up but still I can't get the fan to shut down. I cleaned all the inside, specially the fan, but it continues with that noise and that speed. What can I do? Thanks for your attention!
14 R1, fans run at maximum speed all the time