Thank you for your time. I see that a replacement request is raised on your system and it is being reviewed by our replacement team. The replacement will take 30 to 40 working days. We'll keep a track and keep you informed.  
Sir I brought laptop Vostro 3590 on 19 Sep 2020 . I registered a complaint on 15 Oct that laptop was not starting. Customer care ensured me that they replace the laptop with new one with in 30-35 as issue occurred in laptop within 30 day of buying . Till today (56 days), i doesn't get any proper response . I called/mailed number of time   to customer care , just i got response " we resolve your issue as soon as possible".  I doesn't understand , what can i do ? how much to suffer more? Sajjad Alam   
Unable to get proper service regarding LAPTOP issue