If you can’t install now, you may not be able to install in the future. Could be some old data that is preventing this. This issue can happen for various reasons. I usually try and do a clean uninstall and reinstall. Some steps to try…I don’t have an Alienware so the SupportAssist folder may be in an Alieware location. I suggest restarting the computer before the uninstall attempt to ensure no binaries are loaded at the time uninstall is performed.    If the above doesn’t work we could try and remove SupportAssist via MS tool and remove one of the registry fields Use Microsoft tool - [URL] - to fix MSI corrupt installer database, select Dell SupportAssist and remove it In regedit - >   Computer\HKEY_CLASSES_ROOT\Installer\Products\  - search for “SupportAssist”  then delete entry. Download [URL] Still an issue what error msg does it say in the event viewer. Open Event Viewer -  Windows Logs - Application Event Source = msiinstaller and SupportAssistAgent   
help me please I have Alienware m15r3 and I keep getting this problem [IMAGE] and nothing [IMAGE]
SUPPORT ASSIST