The problem appears to be fixed on my Inspiron 5584 after Dell posted new SupportAssist OS Recovery Tool v5.3.0.13847 (i.e., not the buggy v5.2.2.12981 that was pulled from the Dell update servers). I ran Dell Update v4.0.0 today and it successfully installed the new SupportAssist OS Recovery Tool v5.3.0.13847. [IMAGE] I also noted that: -------------64-bit Win 10 Pro v1909 build 18363.1198 * Firefox 83.0 * Windows Defender v4.18.2010.7 * Revo Uninstaller Free Portable v2.2.0Dell Inspiron 15 5584, Intel i5-8265U[NAME].60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620
I noticed that a new Dell Update v4.0.0 was posted 09-Nov-2020 <here> on the support page for my Inspiron 5584, but when I launch Dell Update v3.1.3 and click the CHECK button it does not self-update to v4.0.0 and gets stuck at 10% completion, even if I wait for > 30 min. [IMAGE] I assumed I would still be able to install the Dell Update v4.0.0 upgrade via Dell SupportAssist but: I know I can manually upgrade to Dell Update v4.0.0 per the instructions at Dell Update Version 4.x User's Guide, but is there some glitch in Dell SupportAssist v3.7.0.148 and/or the backend Dell update servers that is causing all three methods of checking for updates to fail on my Inspiron 5584?-------------64-bit Win 10 Pro v1909 build 18363.1139 * Firefox 82.0.3 * Windows Defender v4.18.2010.7 * Malwarebytes Free v4.2.3.96Dell Inspiron 15 5584, Intel i5-8265U[NAME].60/1.80 GHz, 8 GB RAM, Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620
Dell Update v3.1.3 Stops at 10% Completion - Will Not Self-Update to v4.0.0