I write again to indicate the solution. Although I received a private message from someone from DELL indicating that the problem is that it is no longer possible to manage the lighting of the monitor from AWCC. It has given me to try to connect the USB cable that comes with the monitor (which was not connected because I did not intend to use the USB ports of the monitor) and this solved the problem. So if you want to use FX light management in AWCC, you must connect the USB cable supplied with the monitor! Per page 47 in the online AW3420DW User's Guide ="Ensure that the supplied USB cable is connected to both the Alienware monitor and the computer." [IMAGE]
I just got my AW3420DW and Aurora R9 on a pretty good black friday deal. Everything's fine except light control on the AW3420DW. No matter what I do there's no monitor showing in AWCC. I tried reinstall everything from here and all other methods I can find online, nothing changed. Anyone experiencing the same issue? Really need some help, thanks.
AW3420DW, AWCC, connection problem