[IMAGE]Sign-in to Dell Account and create Service Request
I have an Alienware m15 R3 running Windows 11 with all the newest updates to everything except My Alienware which tells me there is an update, won't let me use it without the update, and throws an error every time I attempt to update making it 100% unusable. I've used the repair on it, I've turned off all virus and malware protection after a fresh reboot and absolutely cannot update it. I assume this is the app I would be able to get my paid support with because I cannot find any other area to log in through to use my overpriced extra support for my overpriced computer. I was trying this because my machine runs hot. I have overclocked off, thermal set to cool, and I keep it raised in the air yet the surface temperature is uncomfortably hot to the touch even on the keyboard. I think up near the battery is running hot enough to blister skin if you touched it for long. There is no way I could use it as a laptop as it is far too hot to comfortably leave on my lap or type with. You may be able to tell from the tone of my writing that I am tremendously frustrated.
m15 R3, overheating, My Alienware unusable