Hi ama_vancouver,  Thank you for posting your comments on the Dell Community Forum Customer Care Board. We appreciate the feedback. We are actively investigating these reports and that work is aided when customers contact us. Unfortunately, this kind of phone scam has become prevalent across our industry.  We established a process enabling customers to report this type of tech-support phone scam here. We also advise customers to immediately hang up and call Dell if they have any doubt that a call offering support is legitimate. Additional information is available regarding Scammers posing as Dell Technical Support, and a commentary about this issue is on our Dell corporate blog.  Thanks again for your participation in our efforts to track these scammers. I’ll forward the call back numbers you provided to our privacy and security departments. Someone will contact you if they have additional questions.  Sincerely,Lorna
This happened in Mar 2016. Please be aware of this scam. They even used a local number 6046789476. These are not new numbers and all had history of being used by scammers. I do no believe any of this kind dell calls, but bored by having to pick phone up and talk. Plus this is a sign that Dell has lost our identities by some ways in the past. Feeling no safe to deal with Dell any more.
Indian guy called me frequently using dell's 18004252067 and 18006249896