Hello petrock I have never seen the i896 message, and it is not listed in any internal documentation I can find. My guess is that it has something to do with the LSI BIOS having initialization problems. The base controller BIOS is LSI and our firmware runs as a package on top of that. To clear the configuration you need to be in the controller BIOS Clearing the controller configuration:  <ADMIN NOTE: Broken link has been removed from this post by Dell> Alternatively, you can just remove the DIMM from the controller for a few seconds. The array data is stored on the DIMM and backed up by the battery on the controller. Once it is disconnected from power for a few seconds it will clear. Thanks
I have a (dell) Perc 4i/DC 320 SCSI raid card. It beeps on for 3 seconds then off 1 for (signifying a bad logical drive) when I try to boot into the bios (ctrl-m) I get a message saying "i896" when I let it go I get told that the 2 logical drives are missing from the internal controller 0. Then I hit ctrl-m I get to the "i896" message again. if I press any other keys, I go into the OS. The Dell website that gave the jumper layout also didn't mention anything about a jumper that could clear the config. I have no drives connected to it at all. either via the internal ports or the external ports. I have tried to connect drives to the external ports. it spun them up, but still gave the error. (I bought the card for the external ports to hook up an array) Patching within RHEL didn't work (I only have access to HP at work). I ran the .bin file from dell's website, and it told me my system wasn't compatible. It seems the only way to actually get this formatted is with a floppy. I don't have a floppy around here. I have attempted to use a floppy -> USB, which I can create a bootable USB key, but when I attempt to use the .exe for floppies from Dell's site just complains that I don't have a floppy device for the program to write to. The card I have is in figure 4.3 and table 4.3 <ADMIN NOTE: Broken link has been removed from this post by Dell>  Any suggestions. 
reset configuration on Perc 4i/DC