Update = Resolved-After completing troubleshooting, a DELL-Cares agent setup a part replacement.
Hi I bought Dell Inspiron 5406 2n1 i7 laptop. It has a fingerprint reader but in windows sign-in options it says 'we couldn't find a fingerprint scanner compatible with windows hello fingerprint'. When i open the Device Manager there are 2 USB Serial Bus Controllers were not working. I have attached the Screenshots. At first i tried to disable and then enable them but the same error again came saying "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)". There are also one HID Sensor Collection V2 not working the same way. But when i disabled and enabled it. it worked but this universal serial bus controller does not work this way. Sometime i just let it disable for some time and then enable it, it works but after some time it again comes. Please help me i am not sure what causing this problem.  Thank You. [IMAGE][IMAGE][IMAGE][IMAGE]
Fingerprint reader not working in Inspiron 5406 2n1