Hi [NAME] welcome to this free user-to-user Alienware laptop discussion forum.  The system should be powered-on when it is delivered. The Alienware charging profile software is already installed. You also need to determine if the system was delivered with no faults within the first 30 days. Dell Refund policy, New vs Refurbished - Dell Community.  
Hi everyone, I'm wanting to know how long I have to initially charge my Alienware m18 R1, for prior to turning it on? Any help would be greatly appreciated. Thanks  
m18 R1, initial charge time needed