The Command Center might stop working if its serve ( i.e., AWCC.Service ) is not configured to startup automatically, leading to delay responses from the Command Center ( if any ). In this case, setting the start-up type of AWCCService to Automatic may solve the trouble .        
Hello! I bought a DELL G15 5511 and it came with Linux, installed Windows 10 21H1 on it and tried to install AWCC from the Dell drivers website, but when opening the app, it told me "No AlienFX compatible device detected"! So far, I tried: - reinstalling the app with the tutorial from the DELL website - reinstalling the whole Windows after updating the BIOS to the latest version - installing older versions of the AWCC app - installing the app from the Microsoft Store - reinstalling the app from the hidden administrator account - upgrading to Windows 11 and see if the problem persists NONE of them worked, the program still says "no AlienFX device were detected". And YES, I do have the RGB Keyboard feature with the 4 zone lightning, I checked that. Please guys, help me as I do not want to return this product, because its such a good quality - money product!
"AlienFX device not detected" on a new DELL G15 5511 with RGB lights on keyboard