New computer should have Office 2013, not 2010. Try this and use the phone number to explain--  [URL]  Have your activation code handy.
I am sorry if I am posting it on the wrong place, but I wasn't sure where to post.  So, I bought my Dell laptop a couple of months ago in the US before traveling to Germany. I am starting school here so I bough the Microsoft Office too.  Ok, I got everything and as someone that has always had Macbooks, I am doing pretty well with my Dell and actually enjoying it. The problem is: I just tried activating my Microsoft Office and it cannot be activated here, I believe because it was bought in the US?! But it just really doesn't make any sense for me.  So, is there a solution for it? Did I just throw 100 and some bucks in the trash can buying the Office package? What should I do?  Thanks in advance.   Camila
Microsoft Office Activation