15 days gone after raised repair service request but still repair service not done. Service status shows as parts are in backlog. I am very regret by purchasing that product. I don't know how much time have they require to provide repair service.
I have purchased dell Inspiron 3511 laptop 2 months ago. I have used this laptop only for almost 1 month. Performance of this laptop is very poor also it has heating issue. After that it's screen bezel comes outside due to that hinges get broken during opening the lead. I have raised request on 6 November 2021. But still date they didn't do anything. They told me that they are facing some issues regarding arranging the parts. My all work is affected as my laptop is unusable for me. Please help me dell team to solve this problem immediately. [IMAGE]  
Inspiron 3511 screen bezel comes outside