 I was able to contact a Verizon support person this morning   The Westell Versalink 327w router provided to me by Verizon in 2004, needed to be upgraded remotely by the service technician.   I now have full functionality with Windows 7   If there is a better place to post this for the benefit of others, please let me know, and I will  JT
(Thanks Pudgyone, I read the "read this first " but didn't see solution) My son just opened his Dell Inspiron 1545 with windows 7 64bit Christmas morning.Unfortunately it will not connect to our home wireless system  We have Verizon DSL with a Westell Versalink 327w router We have 2 desktops with XP and a laptop with Vista that effortlessly connect, but with windows 7 the network is identified, but can't connect.   A call to Dell technical service resulted in the report that my hardware is fine. A transfer to software support informed me that probably the router settings needed to be adjusted but to proceed would be $129. I am shocked that Dell can't help me for free on the first day that the computer is turned on, certainly disappointing my son on Christmas, and frustrating me.  I have the pdf manual for the router which is of no help. Westell.com tells me that verizon is responsible for support.  The verizon 24/7 support is "unavailable at this time" (oxymoronic). Microsoft informs me there will be a fee for a solution.  Can anybody help improve my son's Christmas, without a charge?   Thanks JT
Can't connect to wireless network with windows 7