Hey guys. Sorry about the delayed reply but I’m back up and running again.  If anyone stumbles upon this thread. As long as you get past the “Apply Recovery Media” you should be able to get going again. Select the “Repair Software” option in the OS Recovery tool. This will allow you to boot into Windows. Once booted go to the Recovery page in Settings and select Reset this PC. Windows will take it from there. 
Hello I’m trying to reset my Dell 9300 using the Reset and Update option, the Reset to Factory is greyed out, and the reset always fails at the “Extracting Driver Files” step.  Any help will be greatly appreciated.  Thank you!
Support Assist Recovery - Reset