Product delivered on August 04th 6th days after the purchase date of July 30th for a digital product. No attempt to fix the validation error with code was made until I made this post and was contacted by Pamyaphi by a private message. Pamyaphi, thank you for your help. 
I have had an incredibly frustrating experience so far with my purchase of Microsoft Flight Simulator 2020 from the Dell Website. It has been five days since my purchase and I have not yet gotten a code. The Dell Digitial Locker states "Pending validation Verification is in progress, please check back in 30 minutes or contact dell customer support".The customer support email took two days to respond and respond by saying they can not do anything to help. After responding to the email they provided me a phone number after another day of no response. Upon calling the phone number they stated they couldn't help and gave me another phone number. The new phone number put me on hold for 40 minutes then stated they could not help and transferred me to another number. The number I was transferred to said something that was inaudible and did not speak for the next 40 minutes. After 40 minutes, I hung up and tried calling the number again. I was unable to do so as the technical support requested a product code which my digital product does not have. I still have not received my product. I plan on filing a complaint with the BBB and will never purchase a single product from this terrible company ever again.  
Dell Digital locker