I spent $99 and four hours with  Dell Support doing a remote assist. She installed several drivers.  I believe the original computer (refurbished from Dell Outlet)   was not right and the first set up was corrupted - that too with a Dell Hardware techie getting the Word Program installed.    that's it!
Inspiron 3880 came with Windows 10 and I set up my desktop with all FAVS, passwords, etc.  They kept bugging me to upgrade to 11, so I did that about 2 weeks ago.  Everything looked and behaved the same until 1 week ago and the whole desktop looks different now and all my websites are gone.    ?What happened.  Did 11 wipe out all my icons?
Desktop Settings lost when upgrading from 10 to 11?