Update = The Built-in diagnostics failed to run. DELL-Cares has setup a monitor exchange.Johnno, the term they used, "service" is confusing. Dell does not service a monitor. We do not send a technicain out to disassemble a monitor and replace a part. We simply exchange the monitor while still under warranty.
Please can someone help? My S3320DGF stopped working whilst playing Pharoah and Cleopatra. When the S3320DGF is switched on, there is a hue to the screen indicating that its working but not getting the correct signal (?) The On/Off light is continuous whilst switched on and connected to the laptop. As the S3320DGF isn't working I cannot access the On Screen Display menu. My laptop is an Alienware, and the connection to the monitor is via HDMI cable The NVIDIA Control Panel menu shows the S3320DGF icon and at the change resolution section of the menu I can change the resolution and the refresh rate for the S3320DGF. If I change anything and press "Apply", the S3320DGF goes through the cycle of change (dims then the hue returns) but still does not display properly. The resolution is currently set at 2560x1440 (native) with a refresh rate of 60Hz.    Thanks for your time [IMAGE]
17 R5, S3320DGF, not working now