Some vendors purchase Dell hardware and configure to their needs - Symantec, Google, etc. - may purchase non-labeled (white-box) Dell hardware, then create their own appliance, so they don't have to go to the expense of building their own servers. These machines carry no support from Dell - in some cases, they may even have custom hardware for which Dell would have no drivers either. These machines often have custom firmware as well to meet the needs of the appliance it was purchased to become. You may be able to force-flash the firmware, but you risk bricking it in that case. If you purchased this to put into production for business, I would recommend you return it and purchase a legitimately-Dell model. Otherwise, you may need to try to use it as it is - no firmware updates, no OpenManage support, possibly needing third-party or "compatible" drivers for devices.
Hello guys, I have just purchased an R710. It has come but every sign of DELL is removed off it.  The system name is coming back as RSA. I have tried updating the bios to remove out this modified firmware etc. But it goes through reboots, shuts down. Starts up but has not updated. I am slightly confused about this? Any input would be appreciated. regards,
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