Update = After completing troubleshooting, a DELL-Cares agent setup a part replacement.
I am probably missing something .. I bought a brand new XPS 13 9305, received it today. Updated everything, I now have windows 11, latest drivers, firmware, BIOS, etc. I simply cannot right click using the touch pad .. I know I can simulate a right click using a two finger tap, but the whole button on the bottom of the touchpad just generates left clicks ..  Clicking the button on the right should generate a right-click, no? Also, when windows is under heavy load the touch pad suffers from heavy lag or even completely blocks for a few seconds. I see other people have similar problems. Again, Windows update is completely up to date, Dell update is completely up to date ..   These problems combined basically make the laptop unusable. Pretty bad for a new high-end laptop.
XPS 13, touchpad issues