My service tag  is 
I have a flagship Alienware Area-51m R2 that the HDMI stopped working over 3 weeks ago. The computer is only 11 months old <Shipped from Dell on February 26, 2021. DELL-Admin>. Dell Tech Support sent there at home tech to my home 4 times replacing most of everything and now the computer doesn’t work or come on. Dell Tech authorized a replacement and promised I would hear from their exchange team within a day or 2. It has now been over a week. I contact them and they say the Exchange Team has no phone number and us it’s own department and can not follow up when I’ll get my exchange. I am now over 3 weeks without use of over a 4000 dollar computer that is 11 months old. I have spent countless hours with their Tech support replacing numerous parts. Their parts are either defective or their techs are completely incompetent. This is my first experience with Dell and it’s not a good one! Can someone please help! 
Area-51m R2, system exchange