When you get the "updating files" screen press ALT-F4 and it goes away and the DBRM appears. I am using it on win7 x32 and so far it appears to be working correctly.
hi, just got a vostro 430 and on day one i created recovery disks and the manager was working then,  now ive personalised my pc a bit id like to create a new set of recovery disk but the recovery manager wont work.  heres what happens i start it up and get an "unhandled exception error, clcicking the details gives me ==================================================================== See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text **************System.ArgumentOutOfRangeException: Index and length must refer to a location within the string.Parameter name: length   at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)   at BURA1.FormFlash.timer_Tick(Object sender, EventArgs e)   at System.Windows.Forms.Timer.OnTick(EventArgs e)   at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ************** Loaded Assemblies **************mscorlib    Assembly Version: 2.0.0.0    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll----------------------------------------DBRM    Assembly Version: 1.2.0.0    Win32 Version: 1.2.0.0    CodeBase: file:///C:/Program%20Files%20(x86)/Dell/DBRM/DBRM.exe----------------------------------------System.Windows.Forms    Assembly Version: 2.0.0.0    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll----------------------------------------System    Assembly Version: 2.0.0.0    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll----------------------------------------System.Drawing    Assembly Version: 2.0.0.0    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll----------------------------------------DBRM.resources    Assembly Version: 1.2.0.0    Win32 Version: 1.2.0.0    CodeBase: file:///C:/Program%20Files%20(x86)/Dell/DBRM/en-US/DBRM.resources.DLL----------------------------------------System.Xml    Assembly Version: 2.0.0.0    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll----------------------------------------System.Management    Assembly Version: 2.0.0.0    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll---------------------------------------- ************** JIT Debugging **************To enable just-in-time (JIT) debugging, the .config file for thisapplication or computer (machine.config) must have thejitDebugging value set in the system.windows.forms section.The application must also be compiled with debuggingenabled. For example:        When JIT debugging is enabled, any unhandled exceptionwill be sent to the JIT debugger registered on the computerrather than be handled by this dialog box. ====================================================================== i have the option to continue on from this error message then i get a small pop up box called  "dell backup and recovery manager" and it says "updating files" with a never ending looping green progress bar.  as far as i can tell the pc is doing nothing, no HD activity or net access.  ive left it doing this for some 2 hrs with no change.  when i ctrl alt del and get task manager up i can end the process, the pop up box dissapears and the recovery manager loads up for about 5 secs then dissappears.   ive tried to repair it in control panel but but it asks for SetupDBRM_ENG_64.msi file which i dont have and dont know where to download   ive also tried to download this which i presumed was the  recover manager but after i installed and ran it it came up with a fatal error, saying "This system does not have the Windows Recovery Environment installed" [URL]   Help Please
Dell Backup and Recovery manager not working