Update = After verifying ownership and completing troubleshooting, a DELL agent setup a like for like system exchange.
It would just be helpful if they would keep us updated on why things are delayed. been without a laptop for 2 months and should have got mine this friday, been delayed until june 7th. I had problems getting the order in the first place, had to work with 3 dell agents and a sales representative after they booked and then cancelled my order, without telling me. Lack of communication has been the most frustrating thing How can it be that i received an email saying my order will be delayed by a month, 5 days after the predicted shipping date and 2 days before the expected delivery date. How has it taken you 5 days to realise an order has not been shipped and is not close to shipping. Was enough of a pain to get the laptop ordered in the first place after it was cancelled with me being notified of a reason why.
Delays