Thank You I checked your set up and I see  1 Control Station and SP A and SP B   and it also showed your uploaded files May I suggest two items.  1. a Secondary Control Station for Failover and redundcy, If this control station shuts down or fails you have no failover,  That control station servers as your ESRS Gateway, and you will lose remote access and call home if that Primary Fails. Look in your installation and repeat the steps:    If this is a dual control station system repeat steps 1 through 4 for the Standby Control Station (CS1). 1. [   ]1    Perform this step only if the system is running File OE lower than 7.1.56.5. 2. [   ]2. Using an SSH client login into your system Primary Control Station (CS0) as a user = root, password = nasadmin. 3. [   ]3  From the root command prompt run the following command: # cat /celerra/esrs2/Provisioning/configuration.xml 4. [   ]4. Check the configuration.xml file output XML tag URL address, it should be [URL] [URL]  Also I tried to Remote into The Service Processor but could not because IP Filtering was not configured.    1. [   ]    Enter SPA or SPB IP address or hostname in a supported browser address field and append the setup page path to IP address or hostname. Example: [URL] address>/setup  or [URL] 2. [   ]    The SP setup login page opens. Enter the storage system Unisphere Manager administrator credentials, username = sysadmin, password = sysadmin. 3. [   ]    The SP setup page opens. Scroll down to Set RemotelyAnywhere Access Restrictions feature and click on the name panel to open the page. 4. [   ]    The IP Filter Configuration for RemotelyAnywhere page opens. Enter the control station IP Addresses listed below to the Filters that apply to the connected storage system input table. Primry control station CS0: Secondary control station CS1 (if applicable): 5. [   ]    Click the Apply Setting button. 6. [   ]    The RemotelyAnywhere IP Filter Configuration – Apply page opens. You should see the following text; RemotelyAnywhere IP Filter request was successful. Message. 7. [   ]    Click the Back button. 8. [   ]    You are returned to the main setup page. Click the Logout button and close the browser.  Once you have completed my suggestions , please feel free to drop me an email and  I will check it out  Thanks  O        O          1. [
VNX5300 with dual CS.  On CS0, I ran the ESRS2 client configurator for embedded ESRS.  (We do not have a separate host running ESRS).  The configuration wizard completed successfully, and stated that it 'may be some time before SPs appear in the --list-sp command output.'  Issuing the command ./esrs_client_configurator --show-esrs-configuration shows a normal output: ESRS DC is connected to esrs-core.emc.com on port 443Policy Manager is disabled  (true, we don't use it)Proxy Server is disabled  However, the command ./esrs_client_configurator --list-sp shows an output of: No SP(s) are being currently monitored by ESRS.  This is after several days.  So, my question is whether or not ESRS is actually working?  Yes, it's connected home, but is it actually watching my SPs?  It doesn't appear to be, so what would be my next troubleshooting step?  Maybe I am missing something here...  Thanks in advance  Edit: I also ran the command below:
ESRS on VNX CS0 shows 'No SP(s) are being currently monitored by ESRS'