I think you may have downloaded the wrong Unisphere CLI package, as there is no 64bit windows version (but there is a 64bit Linux version).  The 32 bit windows version should work fine, and you can get it here:  [URL]  The user guide is here:  [URL]   As far the the support tech - I'm sorry to hear about that experience.  Any time you are unhappy with a tech, you can always ask for the duty manager, who can/will reroute you to a new tech.
I have VNXe 3150 Unisphere ver 2.4.0.20932  I have been trying to install teh VSI plugin so I can manage snapshots on the NFS datastore share for individual virtual machines. Of course I want to take advantage of other benefits from using this plugin.   I installed the plug in and it shows up in Vcenter but it requires the Unisphere CLI to be installed. I downloaded the Uniusphere CLI for windows 64bit as my Vcenter server is on a windows server,   I am struggling to figure out how to install the CLI for windows. The install bits are packaged in a Linux compressed format. I have no linux so I used Winzip 7 to extract. The files all seem to be Unix files with no executable to install on my Vcenter server. I have an open EMC ticket but they are ZERO help. The guy I am working with has no clue and refuses to escalate upon my request... Very Frustrating.   I hope someone else can help.   I have searched all over power link and the web in general but cannot find the details on installing the Unisphere CLI for Vcenter on my windows server. All documentation for the VSI plugin simply state it is a requirement but no matter how many different documents I parse through, none tell details on how to install that component.   The last update from the EMC tech was that I should call VMWare support to have them tell me how to install the EMC Unisphere plug-in.   I was ready to explode when he said that. No help at all and he refuses to escalate telling me that if he does it will just be sent back to him so he will not escalate.   Bottom line seemed so simple to me, steps on installing Unisphere CLI on 64 bit windows....     Thanks in advance for any help you can offer  
Unisphere CLI install problems - Please Help!