HERE is the Dell form to request "backup" discs, if you qualify.  Seems there has been some recent changes in eligibility but we can't get a straight answer. If you can't get the discs there, you will have to buy a Vista disc somewhere and then download any needed drivers from www.support.dell.com Keep in mind the correct and required install sequence is (1) Install Windows (2) Install Dell desktop/laptop system software on applicable models (3) Install motherboard chipset drivers (4) install device drivers including video, dell sound driver, ethernet, etc.
I have a Dell Inspiron 1318 that my son was using and it is having various issues that I can't seem to fix. I tried to restore to the factory image but it appears that the recovery drive was formatted somewhere along the way. This laptop came with no software or recovery CDs and also no longer has Dell DataSafe installed. Is it hopeless? Is there anything to be done to have a clean install of Vista? Can I request recovery discs from Dell? I searched around but was unable to find anywhere to request them. The laptop is also out of warranty.
Reinstall of Vista with no available factory image.