Akshay, After talking with Dell and PC-Doctor development teams, the issue occurs when SupportAssist attempts to read temperature information from NVMe drives and has been observed on systems with Intel storage controllers in ‘RAID’ Configurations with Intel RST Driver 14.6.0.1029 (07/27/2015) and later. The issue has been seen on Dell Precision 7510, Precision 7710, and Alienware 17 R3. Issue has also been seen on Dell XPS 15 9550 if the Intel RST driver is upgraded above 14.5.2.1088. The current resolution would be to either revert back to an older version of the Intel driver.  For example, before Intel RST driver 14.6.0.1029 (07/27/2015) or remove SupportAssist until the next release which will have a workaround for the new Intel versions.
I have an Alienware 17R3 with Win10 Pro. SupportAssited updated and has never worked since. Every time I start it, I get a BSOD with Bad_Pool_Header. The laptop has also become very slow. Have researched the forums and have tried everything from the solutions that DELL-Joe B has been mentioned in quite a few posts - nothing works. The problem is that even the Dell online support portal opens or installs SupportAssist and then the laptop crashes. Urgent help required. Thanks in advance.
SupportAssist Crashing and BSOD with Bad_Pool_Header