Run Dell Diagnostics: Immediately after pressing the power button to turn on the laptop (or after clicking the Reboot command), press and hold (or repeatedly press) F12 to enter the One Time Boot Menu, select Diagnostics and press Enter. The Dell Diagnostics will test major hardware components. Choose to run the extended tests. If a fan won't work, and the diagnostics may confirm that, then replace the fan that has the error code. It's a ten-year-old system. There may be dust clogging the fans and heat sink radiator. I would disassembly it to clean it, remove thermal compound and pads, and apply fresh thermal compound and pads. All of that will improve the cooling, though you still need to get your fans working. Here's a post I made showing the dust I cleaned from a laptop of similar age. Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. (Repeatedly touching a metal case part is not sufficient mitigation with modern components.)
Hi, i personally use a Dell Precision M6800 Laptop for gaming with an Intel core I7 and a Nvidia Quadro K4100M and my fans are not working which is causing my cpu and gpu to overheat to a high of 103 Celsius, How do i fix this?
Dell Precision M6800 Fan