Hi Crabbyman223, If the system was shipped with McAfee security software, please perform the steps mentioned in the below given link: support.dell.com/.../document Step 3 has the solution steps which should fix this issue. However if the system does not have McAfee installed, perform the wireless and network troubleshooting steps using the below given link: support.dell.com/.../wireless_portal Update the latest wireless drivers available at the Dell support site. Run the custom scan on wireless card using PC check up from the Dell Support Center. Please reply with the results.
A Dell Inspiron laptop (2011) with Windows 7, will not connect to the internet. Wireless network shows good connectivity and I tried plugging in my ethernet cable between the router and my Dell and it didn't work. My desktop and other devices (Wii, other laptops, itouch) can connect wirelessly without a problem. I have had this laptop for about a year and it has worked perfectly until today. I was using the internet an hour prior to shutting down the system. When I restarted it an hour later the wireless connection was there, but there was an error saying that I could not connect to the internet. I tried restarting the router and the system and nothing worked. Could this be a hardware problem with the network card? I have been using the network card heavily for internet gaming and noticed that the laptop has been getting very hot. Any suggestions on getting the connection back would be appreciated.
Dell Inspiron stopped connecting to the internet