Hi Paulnine, Thank you for providing the details. I have checked the system specifications and I noticed that the system was shipped with Intel WiFi Link 1000 Wireless-N Mini-Card which does NOT support bluetooth. Rick was right. The Dell™ XPS™ L502X systems offer Wireless LAN (Wi-Fi) and Bluetooth® 3.0 (BT) combination mini-cards: Intel WiFi Link 6200 Wireless-N + Bluetooth 3.0 Mini-Card Intel WiFi Link 6300 Wireless-N + Bluetooth 3.0 Mini-Card  You will need to get one of these cards for bluetooth to be working.  Please reply if you have any further questions.
My XPS-15 has a Bluetooth driver installed (Intel Centrino Wireless Bluetooth 3.0+ Highspeed Virtual Adaptor). But there is no Bluetooth icon in either SysTray or in Control Panel. I looked in Device manager and there is a Bluetooth driver installed. When I tried to update it, Device Manager said it was the latest (14.2.0.5) version. Fn F2 only enables WiFi, no mention of Bluetooth. entering bttray in the command box results in no hits. How can I get Bluetooth to run?
Bluetooth icon is not in Control Panel or SysTray, cannot get BlueTooth to run