What model printer and what Windows version do you have? The printer's support site is a good place to start getting help. Do not use old discs to install drivers. Just get the latest driver for your Windows version from the printer's Support site. 
Hi community!  I am using dell Ultrabook latitude E7470 (core i5), I am facing issue in installing the printer driver in it. I have tried installing it several times. I installed the driver in my other laptop and it worked perfectly, so i thought it might be the issue with my laptop. Can anyone please guide?
Issue with my laptop