[IMAGE][IMAGE]
Hi, I recently had to replace the HDD of my Alienware Aurora R10 Ryzen Edition.  I was prompted to do a Windows update and upon rebooting the computer failed to load windows.  When running the diagnostics the Hard Drive failed short test message appeared and when scanning the QR code provided was recommended the Hard Drive be replaced as it was operating outside normal parameters. Upon receiving the new HDD I've made sure that the drive was initialized and set up but after putting into the computer and using a USB drive with Windows to reinstall on the new HDD the windows installer is not detecting the Hard Drive for installation.  When checking the BIOS and Running Diagnostics the drive does show up and passes all tests.  After selecting to initialize the drive using the F12 key to boot options/diagnostics it also now will just stay on the Alienware screen and not load beyond that or let me pull BIOS or Diagnostics unless I disconnect the new HDD.  Dell Support says this is a software issue but I am unsure of their assessment.  I need help getting this drive to be recognized by the windows installer so I can reinstall windows on my new drive. Thanks, David
Aurora R10, HDD replaced, can't install Windows