I was finally able to get Dell Support to send a tech to my home. He replaced the "daughter board". Issue has been resolved.   
Okay, I have been all over SupportAssist with this issue and after 2-3 weeks of going in circles, I come to you. I have a brand new laptop and it has been throwing this error message since day 1. On the right hand USB port it does not recognize my Logitech bluetooth mouse (M510). Nor does it recognize a thumbdrive when I plug it in. However, it will recognize my WD Passport external HD when I plug that in. I have run through all of the "solutions" recommended by the SupportAssist team without success. I have: and still I get "Unknown USB Devise (Devise descriptor request failed) in the Device Manager. SupportAssist has nothing to offer. Can someone here help? Thanks in advance.  
Inspiron 16 Plus 7610 USB malfunction