77putiger Phone techs probably don't know what part is back ordered. What is the date they have now for you to receive you system? You can fill out this form to escalate this issue Z..................
is there any hope i will ever see the 15R i ordered on 1/16/14? the delivery dtae has now been pushed back four times.  i cannot get any clear any from any source at dell regarding what parts are not available, or when i might reasonably expect to receive the laptop.  has anyone had any success in getting this type of information?  the repeated false promises of production dates, impossible to get any real answers, and the phone support in india, with no answers there either, are driving me shop locally and buy something off the shelf.  this is the poorest customer care service i have ever received.
delays