Hi drauth, Thank you for bringing this to our attention. Protection of your data is a top priority for Dell. Unfortunately, technology phone scams have become prevalent across our industry. We would love for you to take a moment to help us stop cybercriminals by reporting the details about your interaction. Please complete this form, as it will allow us to investigate further. Also, please read this Wiki which has more helpful data. Note, Dell would not call you unsolicited. The only time we would contact you would be through the DellConnect software or the Dell Support Center software. But only after you agreed to this and only within the software. Regards,Robert
i too received an unsolicited call from a "private" number stating he was calling from dell and wanted to walk me through the process to correct errors my laptop might be experiencing. thinking scam/hack potential i ask for a number i could call back on. he gave me 1-800-425-2067 and said if i called back i'd likely be on hold for 1 to 2 hours. i said i would call back. i contacted dell support who stated they would not solicit like that. i called the 1-800 and got a recording offering a free cruise. once i indicated i was under 21 (which i'm not), i was disconnected.
scam unsolicited call