Received my new computer yesterday a Dell 7760 with Xeon 5Ghz processor and Nvidia 16GB Quadro RTX A5000 GPU. New computer functions perfectly. Thanks Dell so much for making this right. It took longer than expected but was finally corrected. Thank you.
I've been waiting on my warranty exchange quite some time now. Called on May 16, 2022 for failed cooling fans and failing USB-C Thunderbolt port. It took 2 weeks to prove that I was the actual owner of the workstation. Dell continually denied I was the actual owner of the workstation. I actually had to produce my original invoice for the workstation. Always be sure keep your receipts and invoices. Canceled my work order on May 18 and again on May 25 because Dell had my warranty messed up in their system and someone kept canceling service requests. Several visits (4 times) from techs, 3 motherboards, 3 cooling fan assemblies, my computer no longer has a functioning Nvidia Quadro RTX 5000 GPU. I'm left with a Precision 7740 with with a broken premium GPU and only an integrated Intel GPU. Workstation is a top of the line 7740 with Xeon 5Ghz processor and Nvidia 16GB Quadro RTX 5000 GPU. I've been waiting and waiting and waiting for a functioning computer from the Warranty Exchange Team. This is a workstation that's used for very important work.
Precision 7740, warranty exchange