Hi ylikonomos, You can try to uninstall and re-install Dell Backup and Recovery Manager and Dell Support Center. Follow these steps:  [IMAGE]  Hereafter, check the BIOS version installed on the laptop. Press Windows + 'R' key, type msinfo32 and press Enter. [IMAGE]  [IMAGE]Locate the BIOS version. If it is A04, the BIOS update is not required. If not, update BIOS. Before flashing the BIOS please check the following:* No external devices (printer, USB drive, SD card, DVD) should be connected.* All other programs should be closed and documents saved.* The AC adapter and battery should be connected during this process. The battery should be 10% or more than 10% charged.   Here is the link for BIOS update: [URL] The laptop will reboot after this update. Visit this link: [URL] and click Dell Support Center. Download and install the application. Once done, visit this link: [URL] and install Dell Backup and Recovery Manager. Reboot the computer and check if you are able to create the recovery media. Please try these steps and share the status.
Dear Dell, I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tyied with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article   593906  Published on 2013-01-21  ( relative link [URL]   ). Although i have done the updates ,i am still not able to create recovery discs !!   Current Issue:  after inserting the  3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD.  I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !). As you can understand this is a workaround and not a Solution. I hope that someone from Dell is going to look into it and revert with a specific answer and permanent solution.   (Model  : inspiron 15  3521)  . Thank you 
Dell Backup and Recovery is Unable to Create a Recovery DVD on Windows 8