Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.   Update Friday June 23 = The system exchange team has processed for system replacement.
Having bought a Precision Workstation which was faulty from the onset, subsequently returned for repair I cannot fathom why after 10 days the repair agent is yet again having to order parts to repair the Workstation. I have had no direct contact from anyone and yet again cannot get a satisfactory answer as to when I am likely to get it returned in working order.  
Poor service, Precision Workstation repair