ivanheneghan,The language differs by region. But all Alienware laptops get one year of Alienware Basic Support warranty. That is what has expired. Running congruently in that first year is the additional Alienware Enhanced Support warranty. Which is what the euro regions call PPS Premium Phone Support NBD.1 Year Alienware Basic Support 10/10/2012 to 10/11/20133 Year Alienware Enhanced Support 10/10/2012 to 10/11/2015
Hi there. Purchasing my Alienware M14X last year, I specifically purchased the "3 years Next Day In-Home Hardware & Premium Software Phone Support" (found @ [URL] ([URL] Looking at my warranty details for my machine, I see: Can someone confirm that [URL] is the same as "LS - Premium Hardware and Software Support"? In addition, emailing in, I was told I have "PPS Premium Phone Support NBD" until 2015 (and this appears in my warranty details when I go through the US site, versus the Irish site)? Can someone confirm that I 100% have the "3 years Next Day In-Home Hardware & Premium Software Phone Support" I originally paid for?
Warranty Explanation?