The number is actually: 800-945-3355 for Force10. Apparently my sales guy forgot to add the M-Sereis switches to my Force10 support site profile.  This is unfortunate because it has been over a year since I purchased the 2nd stack of these and he never even added it the first time.  If the support guy I just talked to cannot get the job done I am going to have to hunt down that sales guy and hound him into doing this.  
Hi Guys, I logged into the Force 10 support site today, and found it virtually useless.  Where can I get my support, documents, and firmware for my MXL switches these days?
MXL 10/40GbE blade switch - What is the latest firmware, and where can I get it?