Was contacted by a Dell Rep - my order was delayed to a lack of components - so that explains why it hasn't shipped yet.
I've worked with Dell for years - I work in a big IT company, so I know (and expect) delays. So, about 2 weeks ago i decided to upgrade my system and I purchased an Alienware - it's still listed only as confirmed and I get that it's probably automated; I've seen several people say their systems were confirmed and suddenly they got a 'Your system has shipped' email...  That actually happened for a friend (his shipped months earlier than expected). BUT, one thing is bugging me:  when I talked to the sales guys, they keep saying it's in pre-production and they are masters of avoiding yes/no.  Any else experience that exact same thing?  And specifically for Dell:  Can someone tell me what's really going on with it?  I'm cool with getting a "your video card was delayed, but they're expecting more this week..." or better yet:  "weird, it shipped yesterday...." (that'd be great ) Thanks!
So I've been told my system is in pre-production for a week