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Ordered AW3821DW and it shipped on 12/3 and was supposed to be delivered on 12/9.  As of today per AIT tracking # the order has not even been picked up yet.  I called CS and agent told me was picked up on 12/3 and they have it.  Agent said they will create a case id for this and someone will reach out to me..  I'm about to call my credit card company and dispute the charge.  I'm not mood in playing games with Dell.   Anyone ever had this issue before?  
Order shipped and not moved!