Hello dear [NAME] , thank you very much for your time and prompt response, I did what you recommend, hope that we will get back from Dell soon , and hopefully fix this issue. Both the laptop and the AGA itself (without considering the cost of the external card) are considerably high-priced items. Too bad that Dell dropped the support for our Alienware m17 R3 laptops, Thanks again, Cheers,  
I have just purchased the RTX 2080 Ti and installed it in my AGA (Alienware Graphics Amplifier). When I went to install the AGA software there does not appear to be any software / drivers for the 2019/2020 "m" series which now means my investment into the AGA could be a complete waste of time and money. There is Graphics Amplifier software for the 2015 13 R2/15 R2/17 R3 here but when I run it it says "Not compatible with your system". However the Graphics Amplifier overview here says it does support the "m17". In that's the case where do I get the software? Any help here would be appreciated as support don't seem to be able to help.
m17 R3, AGA software, drivers