Hi,Could I pull a drive from that, put this drive into one of the trays and test that way?-> because there's RAID configuration, data is at risk. I wouldn't recommend personally.I would say at this point - that is if your system is in warranty- collect the logs and raise a formal ticket to the phone support team to have it looked at.
Greetings Everybody, I'm having an issue with adding new Hard Drives to a Poweredge R540 system with a PERC H740P controller. Currently the system is populated with 10 x 12TB SATA Hard Drives. Dell P/N: 0T2YHT. I purchased 2 identical drives (Dell Branded/Firmware/Same Part Number) to fill the remaining 2 slots. When I install the drives I am getting an error: Bad PHY Slot 10.: Connector 1 Controller 0 &  Bad PHY Slot 10.: Connector 1 Controller 0 in OSMA.  I'm curious to know if others have experienced this issue and if they've been able to resolve it. I'm trying everything I possible can before resorting to a hardware/backplane failure diagnosis. The only difference in the new Drives I purchased is in the P/N of the caddy/tray. The existing drives caddys are labeled SATA and show Dell P/N: Y796F. These new drives, although identical, came in a SAS labeled caddy P/N:X7K8W. Can the caddy itself can cause this issue? So far I have attempted the following steps: 1. Server restart & Server Shut Down/Power on 2. Upgraded the PERC Firmware to 51.16.0-4076 & Windows Driver to 7.716.30.00 3.  Tries cleaning dust/lint from the empty drive bays. 4.  Ensured all cable connections from the backplane to the PERC controller are secure 4.  Upgraded OSMA, restarted services, cleared logs... Am I missing something else? or do all factors point to 2 bad slots on the backplane? Thank you, Neal
R540 Bad PHY Slot Error