Hi John Sellers, The Dell Backup and Recovery application seems to be corrupted. I would advise you to reinstall the Dell Backup and Recovery application on the system using the link below and check if you are able to restore the system. [URL] Please let me know if this helps.
This software came pre-installed on my newly purchased Dell Inspiron 3646...can't make heads er tails ov it. [IMAGE] 
Dell Backup and Recovery = HUH?