I talked to a Dell Technical Support agent for approximately two hours and he was unable to solve my problem. I read your post and followed the instructions and my problem was solved immediately -it turns out that I need to install DirectX-. Thank you very much!
Hi , Please can anyone help me? I have Inspiron 7520 with pre-installed  blu-ray player (Nero) but when I went to run this I get a message saying a file is missing. The file specified is d3dx9_43.dll  What is the easiest way to get this file installed? A big thanks to the person/people who can help me in this issue! I want to try blu-ray for the first time and have got the disc waiting, just no player to play it!
Nero Blu-ray player