The problem was a corrupted download.  I re downloaded the file and the installation  completed.
I'm attempting to install SAN HQ 3 on a Windows 2012 R2 server.  When I click on the install  file I get a message that  says 'This app can't be run on  your PC.  To find a version for your PC, check with the software publisher. 2012 R2  is listed as a supported OS, and there seem to be no  notes about this in  the installation doc.  How should I address this problem?
Installing SAN HQ on Win 2012 R2