  That is exactly what I've stated multiple times. I will state it again to hopefully clear it up for you: You do NOT have a C2100. You have a DCS C2100. We have NOTHING available for a DCS system. When I say we have nothing available I mean we have NO drivers, firmware, BIOS, manuals, or any other form of documentation. You will likely be able to locate drivers for your hardware from the download pages of similar systems like the C2100, but I would not perform any BIOS or firmware updates on a DCS system unless instructed to do so from the reseller. Contact the reseller for information about your system. They are the only ones that can provide information.   I don't seem to have done a good job explaining this to you. I've spent a lot of time trying to explain to you that you have not purchased a normal system. I'll state it again: You do NOT have a C2100. You have a DCS C2100. The DCS line of systems are custom datacenter solutions with specialty support contracts that are fulfilled by dedicated engineering teams. The company that bought this DCS system through us had a dedicated engineer they contacted for help with the system. They did not go to our public support site for downloads or documentation on their system. The warranty on DCS systems does not transfer, so you CANNOT contact that company's dedicated engineer team to request documentation, downloads, or support. If you would have purchased a C2100 or ANY of our normal systems you could get documents and downloads from dell.com/support for those systems. If you are dissatisfied with the lack of available support then you should contact the reseller you purchased from. They should have made it clear you were buying a DCS system. Thanks
I need to change the hw configuration of my poweredge, but I am not sure what I's to do and T's to cross. I have a C2100 that appears to have some nonstandard hardware in it. Most notably, the controller on the backplane only allows RAID 1 or RAID 0 and only up to two arrays. I am trying to determine if switching out the card on this device for an H700 would be a possible solution to: 1 - Allow this system to work with drives larger than 2TB 2 - Allow me to configure the drives in with a RAID 1+0 or RAID 5 configuration  3 - Allow me to address all 12 drives installed on the backplane (instead of only the 8 I am able to address in the LSI configuration utility) I am assuming that I would just need to verify that the backplane and the motherboard are compatible with an H700, but I do not think I have even the slightest comprehension of the undertaking or trouble this upgrade might be. Is there any other information I would need to get? Will an H700 even work with a 12-slot backplane? 
Looking to Upgrade - How to Check Compatibility?