Hi Cyril,  Glad to know that you've identified the cause of agent and hub not communicating.  The GPO is assisting to install agent software to target machines, they are machine based OUs.  The user has to have the minimum privilage of installing the agent software.  hope this helps jasmine
Team,  Good day to you! I have just deployed this tool for a customer via AD GPO MSI. We are deploying this using the local method as specified in the user guide. Currently, it seems that the agent is not calling back to the hub. I have a feeling that the ADM template which were imported into the GPO is not in effect. The VDI Assessment agent was deployed successfully however I don't see the computer record back at the administration console. Below are the client configuration and I have attached the report on the GPO that was linked to the OU (this is a lab setup based on the customer environment). Could you assist to advice on this? Thanks!   AD --> Windows Server 2008 R2 Client --> Windows 7  Regards, Cyril
Agents not calling back to Hub