Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.   Update = After completing troubleshooting, a DELL-Cares agent setup service which resolved the issue.
Just took delivery of a brand new XPS 15, 9510 with the OLED touchscreen however it's not working whatsoever.   I've done all Windows and Dell updates, disabled and reenabled the touchscreen driver, uninstalled and reinstalled the driver but I just can't get it to work. With this screen being one of the key features of me buying the laptop i'm pretty annoyed for now.   Anyone have ideas to try?
XPS 9510 Touchscreen Not Working