Hi,  Both applications are the latest versions. Whilst their functions appear similar, they have different uses. Command | Update is designed for driver/BIOS/firmware updates only whereas support assist is a suite of functions designed to proactively monitor your systems to ensure that all apps and drives are up to date, scan hardware and software for any faults and then report back to tech support.  More info on Command | Update can be found here More info on Support Assist can be found here If you have support assist installed, there is no requirement for Command | Update as support assist will take care of all updates.  I hope this clears up any confusion Alan
Hello all, My Latitude E5570 has both SupportAssist & Dell Command | Update installed - I don't recall if both were pre-installed when I received the machine from Dell, or if I perhaps installed one/both of them in the early days of ownership... Anyway, they seem to have some functional overlap - both look for software updates, but they never seem to agree on what needs to be installed!  Currently, SupportAssist says everything is up-to-date, but Command | Update wants to update ~500MB worth of stuff... Why do they not agree?  Why are there two different utilities for handling software updates?  Do I need both?  Which is preferred?   Hoping someone can shed some light on this, thanks. Richard.
SupportAssist and Dell Command | Update