Hi Fleaplus, Thanks for posting. The tracking number should show what date, time, and who signed for the package at Dell. If you would like me to look into this for you, please contact me privately.  Thanks. Regards,Robert
On March 21st, I initiated an RMA for a Dell Precision 6800 I purchased on the Outlet website. I shipped the machine back, via the UPS return label the representative provided me. The tracking of the package shows delivered as of March 28th, however I did not receive any receipt email from Dell acknowledging that the machine was back in their possession. I am aware that a return credit can take 20 additional business days after receipt, but I would like to find out if the machine has been received and the process has started. I can provide any needed information. The original support request that was opened for the RMA still shows a status of "Awaiting Receipt" which is what worries me.
RMA Receipt Status