The tech finished with the in-home service today, left my place around 5:30, with a 1 1/2 hour drive to his home.  Re-placed the second motherboard and power supply.  The system has been working good for the last 6 hours.  Thanks Chris and others.
1 I ordered a new Dell computer from the Dell website.2 Unit was paid for by Master Card credit card.3 The unit was defective out of the box (random would not boot).4 Tech came to home and installed new Motherboard (did not fix problem).5 Tech called supervisor, box would be issued to send to service center.6 Computer sent to Houston Dell service center.7 Fed Ex has signature that it was received by Dell.8 Dell’s on-line tracking states Dell did not receive unit.9 I have been on the phone with Dell, after 2 hours on the phone I was in a phone loop, theywould hand me off to other phone numbers with no answers.10 Personal opinion, the unit is lost in Dell facility.
Help Needed