[NAME] , there are four captive screws on the base cover, they are meant to stay on, just loosen the screws and remove the base.
Hi Everyone, So I have recently bought this G15 5511 laptop, and I just found out that the three of the back panel screws are faulty and won't come out. I am trying to open it for the first time to clean the laptop fan. I have tried to contact the support and they said to close it back and contact them when there is any hardware issue.  How should I address this issue? It's not exactly the device issue but the back panel casing. And since I cannot open it now, I am sure to have trouble opening it in the future. I would like it to be fixed now when I have it under warranty. Any suggestions on this? Thank you, Yeou
New Dell G15 5511 laptop back panel screw issues.