Hi Knakawa,  If Polling and Thresholds are disabled, it is most likely one of two things:  1.) The user you are attaching to the Smarts IP domain with does not have sufficient privileges, This username is configured in the serverConnect.conf file. Please see KB article here for more information on updating this file:  [URL] - Smarts IP/Smarts SAM: How do I create a new user login?  2.) You are using the Smarts IP Configuration Manager feature to apply a consistent set of polling and threshold settings to all target domains in the Smarts IP environment.  Please see KB article here:  [URL] - Smarts IP 9.3 and later: What is the Smarts IP Configuration Manager? How to apply polling and threshold settings to target domains using a Configuration Manager import file in Smarts IP 9.3 and later.  Please let me know if you have any additional questions.  Kind Regards, Paul O'Rourke
Hi, How can I enable Polling and thresholds editing for INCHARGE-AM and INCHARGE-PM?
Polling and thresholds editing disabled