Received replacement unit, configured and it works now. Gave the old one another try with the new serial cables...and it turned out that the old/original serial was faulty! The new one does display the KVM's boot menu through serial! Tried what the manual suggested, but in the alternate boon menu, the option "Boot Alternate" says "[INCOMPATIBLE]" so nothing really changed...at least I know the Original is not completely dead... Couldn't revive it anyway.
Hi I wonder if somebody could help me, I have recently updated the firmware of our 2162DS KVM switch and since then I cannot access its web interface. The update was initiated through its web interface by using the "filesystem" option. The firmware did upload successfully, then the switch hung up on rebooting itself. It has a Dell pull-out console attached to it, if I open that one I can see the Dell Logo bouncing like a screensaver, but that all, does not react to its keyboard or touch pad. Tried to power-cycle it, nothing changed. Item still replies to ping and I can establish a connection to in by using putty-ssh, but I don't know its serial password, Admin and (blank) does not work. Did anyone see something like that before? Any solutions/workaround? Thanks in advance, Peter
Dell 2162DS KVM firmware update issues