Raven2510., I would first try the backup and if the problem still persist give support a call at 1-800-624-9896.  
Yesterday while trying to update my bluetooth driver, my dell n4010 started acting up so I restarted it.  It then went into windows repair instead of loading normally.  I ran dell diagnostics, which came up clean.  Windows repair did its thing for like 45min-1.5hrs, then it booted normally.  Now why did i do this?   Now I can run windows fine, but all my personal documents are gone.  So are my pictures, Itunes music, ect.  Now I checked my HDD thinking it erased it...after just looking, it gone.  But if I right click "Internal HDD", then click properties, then go to the tab previous versions, and click the last one before yesterday, I can see all my data.  I can access it all fine.  It will not let me restore it though.  How do i go about restoring it.  I want it all back in its orignal locations.  Is this possible?  Is it possible to get it all off the HDD somehow?   edit:  It just did it again.  I'm thinking the HDD is going or something.  Is there a way to got my data off before it crashes for good?  And no, I didn't backup.  It says I can copy the "previous version"....is this the same as getting all of it backed up? Please help me on this, I have never had this happen before.:emotion-6:
Windows Repair file restoration?