Hello Kyle Make sure that the controller is enabled in the system BIOS(Integrated Devices>Integrated RAID Controller). If you don't have that option or it is already enabled and you are still not getting the CTL R option then you will probably need to physically ensure it is present. You can also check the PCI IRQ assignment in the system BIOS. You should see a listing for Integrated RAID and something like Slot 1 Dell Inc RAID Adapter. If none of that is present then the card is likely missing or not functional. Thanks
Hello,I recently was hired for a new position and am trying to figure out what all inventory I have to work with. There was a Dell PowerEdge R610 in the rack that was powered down and not being used for anything. I was hoping to get it up and running with Xenserver and then I was going to add it to my pool of XCP Hosts. Anyways, I cannot get into the PERC 6/i SAS RAID configuration by pressing CTRL-R like I do for the other R610. I confirmed with Dell that this server was shipped with the PERC 6/i SAS RAID Controller. I can go into the BIOS and under integrated devices it does not even list the PERC 6/i SAS RAID controller. So, do I have a bad controller here? Can anyone provide any more information or feedback on this. I assume I am going to have to take the server out of the rack and verify that it does have the card, but I'm going out on a limb and assuming no one would just take that card out. Thank you!Kyle
Ctrl-R for PERC 6/i SAS RAID Controller not appearing