Since this computer is brand new, you should contact Support directly. You have a limited time to return the computer for an exchange if that is necessary. Computers should work right out of the box.
Hi There,   Can anyone help me with this. When I opened my brand new Dell Inspiron 15, Windows 8, laptop and switched it on, the set up process started but in between the laptop shut down without notification and when I started it again, the desktop appeared (strange to me). no icons on the desktop except ebay and recycle bin. When I tried to access "my documents" "my pictures",  a window pops up saying unable to open and you may delete the folders! I dont know what to do. Is there anyway I can get to do the setup again smoothly???? Please help!!
MY NEW DELL INSPIRON - FIRST SETUP DID NOT GO WELL