[NAME]-t53  This topic might be of assistance to you since I encountered the same issue.  I hope that it helps you to resolve your problem.  Have a great day. Regards,-Phil  
I have had my computer for just over a week and the hardware Scan has never run. It shows a "Hardware Scan Result (Manual) - Default scan - Test Not Started - June 19, 2020, 10:43:02 AM" every time, can anyone help, please?
SupportAsssist Hardware Scan