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I called Dell for help on my out of warranty Inspiron 7000 which was going very slowly. I am a retiree on fixed income. The guy I talked to assured me if I paid $209 it would be fine. I told him I would rather spend that amount towards a new laptop. He told me the laptop would be good for another 3 years. Now after $209 and TWO hours on the phone I am told the performance is not good as the computer’s abilities are outdated! Now some software does not work.
Complaint, out of warranty $209 support