  I have succeeded as well to retrieve my OEM Windows 8.1 product key :)   Now I have left two questions :  1) Why the F8 key doesn't do its job as it should be!  2) Where the recovery partition is located? I mean let say I format the C:/ Drive, will I still be able to back up to the factory OS, or this partition is located in a separate hidden partition?  Actually my XPS is still under warranty but when I contacted the DELL support they told me by email that they are not able to call me because the PC was purchased from the UK and as I am not located in the UK they will not call me, come on! and after that I just asked for answers to my questions but they still didn't reply,  Just don't call it premium support because it's not   1. The UEFI BIOS and SecureBoot aswell as the change in the way Windows 8.1 boots. In order for Windows 8.1 to boot faster than Windows 7, there is almost no time for the user to tap F8. This method of accessing the boot options is therefore obsolete as Windows 8.1 simply boots to fast.  In order to boot, hold down shift while restarting. Please see here for details: [URL] 2. The recovery partition resides on the same hard drive as an unlabelled partition. See this guide here, when I was testing Dell Backup and Recovery on a clean install using version 1.7.1.2:  [URL] In this version the recovery partition was labelled it shouldn't be and this was fixed in version 1.7.5.64.
I want to make a factory reset and get back to the first configuration of my Dell XPS, but when I click F8, it doesn't go to the Advanced options, as it should normally be, I clicked repeatedly on the F8 key before and after and and whenever, but it never shows the Advanced options it should, can you help on this? Thanks
F8 Key doesn't go the advanced option!