Resolved through Dell chat support
I just purchased a new XPS 8500 with a cd/dvd/blu-ray burner but I don't see any software to play or burn CD/DVD/Blu-Ray discs.  I see a mention of PowerDVD and Roxio on the support site, but I don't see this installed on my new Dell nor is there any CDs that came with it.  When I sign in with my service tag, I only see 2 software for download: Adobe Reader and an Anti-virus. Where can I download the missing software from?Thanks.
No cd/dvd/blu-ray software for XPS 8500?