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Everything started when my wife decided to gift me an Alienware Laptop. Me or my wife whoever made the mistake to go through the financing thought that the offer for 0% Financing was for 2 years, but looks like not it was for a year.I had it setup with an autopayment system and i was not worried until i decide to see my balance left and i see the balance has barely reduced.I call customer support and i explain more than 10 times to 10 different representatives that it was a mistake and if they can wave me $750 on interest i would pay my balance right away because this became a nightmare, and yes it is $750 on a $1600 laptop. 50% of the laptop... are you serious???????After i asked to talk with a manager that works in United States and cares for the customer because the offshore clearly doesn't, they call me after a week.Guess what, she calls me to tell me that yes i understand all your concerns and do you have anymore questions. And i ask her yes my question is what we are going to do with my problem.. i think that was my question since 2 weeks of talking with everybody. She said yes there is nothing we can do for that only $250 credit and you have to pay the rest of $500... I am upset because i could have paid right away for that laptop and not go through all this legal scam.Congrats dell you just got $500 yes its not too much but having all those customers it adds up.And yes, never dell again. NEVERAdvice: Your "Managers" they don't know how to communicate with customers its a shame.   
Dell Financing Horrible Experience Horrible Customer Service. 11/24/20