None of the Dell Docks (TB16/TB18DC/D6000/WD15/WD19/WD19S/WD19TB/WD19TBS/WD19DC/WD19DCS) were validated/tested with Alienware Laptops. Check the online Dell Commercial Docking Compatibility. Notice some Consumer XPS Laptops are listed, but not Alienware Laptops.
Hi Folks, So, we bought a x14 and a x15 for some project work but needed a docking solution. Without one listed we went and bought x3 WD19DCS docks (there was more than a 3 month waiting time for one so it didn't seem wise to just get one and then wait another 3 to 6 months if it worked). Does anyone know if they're working on dock firmware / laptop bios to make these compatible as they currently do not work together? If you update the firmware and drivers on the dock then it doesn't really work at all (DisplayPort and power works but the Ethernet port and USB do not). If you update the bios of the Alienware then it kind of works but only if you don't update the firmware on the dock. The displays work sometimes for two of the three display outlets (sometimes the second DisplayPort and sometimes the HDMI don't work), the USB work and one of the two lights on the USB-C power chord is lit. Ethernet does work mostly (sometimes need to reboot). Thought I'd warn others and put in a question as to whether the top Alienware laptop Dell makes will work with the top dock that Dell makes. Thanks.
x14 R1, WD19DCS Docking Station compatibility?