Well, have you seen this, [URL] ??? I think the bigger question I'd have is ARE you (Dell) thinking of using that for an Automated Chat? I can't say for sure but I think I've run into it at some web sites. Starts out OK, you ask a question and back comes and answer, and so on, but I never seem to get Resolution, eventually it says it will get me to someone who can help me. Worse, one site throws out answers to my question and when I get too 'deep' for it, it says it will assign someone to look at it. Then I got Email about my Chat has been assigned to 'someone named' and they'd respond and a ling to my chat... and 2 days later, no answer, and I ask any progress, and the answer I got, yup, you guessed it, we're still working on it.   AI would have to be loaded pretty well to handle all cases too, no? I'd also assume it would be a 'front end' more than a complete support solution? Am I missing something or were you looking for real life uses of it?
If so, what are your thoughts and do you plan on using it/or have you already? To view older questions, please click here.
"DS:Have you heard of ChatGPT?"