Another update since you were wondering about solutions. They pmed me and said there was a problem with the SKU information and thus they cannot complete the order, and would need to cancel and reorder. Im not sure how helpful this will be for you but...i guess dont rule this out as something that can happen, sorry for the not so great news
I know im probably jumping the gun at this point, but when i ordered the feb 23rd, the delivery date was great (march 4-8) I hadnt seen a change in order status for a few days so i came here and saw a few people saying a hold was placed on their order without Dell letting them know. So i called the service line and there was a hold. Talked to an agent to get it removed, and continued with life. Delivery date still said march 4-8, great! I have the 2 day shipping method and as it is getting closer there is no change, so i called again and the hold is still on the order like nothing happened but i cant get it removed today because its the weekend. I wish i had looked harder at this forum before purchasing as ive found multiple stories about waiting months for a pc to arrive. I know im being impatient but the entire reason i stopped looking at other pcs was a great shipping date on a product ive heard was great, but i really cant wait forever. Im a student trying to run autocad software and my last pc died and its not worth it to repair as parts are insanely expensive (the entire reason im getting a new pc). I dont want to just cancel the order because ive seen great things about the product and they seem to have a long life, any suggestions??
My Order is Still On Hold With No Communication