Hi stoneman56321,  Thank you for posting your comments on the Dell Community Forum Customer Care Board. I sincerely regret we were unable to fulfill your order as placed. Usually, a system or product will ship on or before its estimated shipping date. Occasionally, however, vendor-related issues may delay the manufacture and subsequent shipment of an order. Please understand that in such situations, the assembly of your product cannot be completed until the necessary parts have arrived at the manufacturer. I apologize for any inconvenience this unforeseen delay may have caused.  Please allow me to explain the Federal Trade Commission rule regarding delayed shipments. The Rule spells out the ground rules for making promises about shipments, notifying consumers about unexpected delays, and refunding consumers' money. Enforced by the FTC, the Mail or Telephone Order Rule applies to orders placed by phone, fax or the Internet.  If shipments are going to be delayed, the Rule also requires sellers to seek the buyer’s consent to the delayed shipment. If the buyer does not consent to the delay, the seller must offer a prompt refund. The Mail Order Rule requires consumer notifications of shipping delays and can, in some instances, require refunds to be given. For More Information contact the FTC’s Consumer Response Center for the complete Business Guide to the Mail or Telephone Order Merchandise Rule and Advertising and Marketing on the Internet: Rules of the Road.  I trust this information is helpful. If you still need assistance with your order, please respond to my email and provide the requested information so I may access your account records.  Thanks,Lorna
Thanks for your updates. I have two monitors that have been on order since 6/30. The delivery time has already been pushed back once, and today I get an email that says if I don't respond my order will be cancelled per FTC rules or something like that. I also recently placed another order for 2 different monitors. I guess I am a gluten for punishment. Hopefully I won't have to go through what you went through. Sorry you had to deal with that. 
Delayed orders can be cancelled per FTC rules