Yes. Finally I got the shipping tracking number this afternoon.11/30 = Got the laptop, it works pretty well. Thanks for you help.
I ordered a XPS 13 2 in 1 two weeks ago. At that time on the website it's says deliver in 1-3 days. I contacted support three times. Every one of them give me the exactly same message "Product is almost ready and will be shipped in 2-3 days". But after two weeks the product still stuck in Confirmed status.  Why Dell lying about the shipping date on their marketing site? And Why support people just replying with canned message instead of telling the truth, I feel the support people don't even know where is it and when it will be ready...
False information about shipping time