Hi,I'm sorry to hear about the issue with the refund.I want to check this for you.Please private message us the order number,  name of the registered owner, email ID and attached the proof of payment here so that we can review this on your behalf. Regards,Pamyaphi
Hi tl;dr What is the email address for customer care Netherlands? I got dnl_care_customer[NAME].com but is not working. I've purchased a Dell Inspiron 14" 2 in 1 with the offer KORTING14, which gave me a nice 150euro discount. I've received an email saying that my order is cancelled. So I contacted the customer service to ask why, because the product is still in the web page but, of course, at the regular price. I give up on getting the laptop at the price I was interested but now I'm having problems with the email they gave me for sending the proof of payment (btw I used iDeal, a local payment method at The Netherlands).  Does anybody know the email address to send them them the proof of payment to get my refund?   Thank you very much in advance.Kind regards,Raúl
Email address for customer care Netherlands