[company_age]4.0[/company_age][employees]11-50 employees[/employees][funding]Pre seed[/funding][description]Deep Talk is a data-driven company that utilizes artificial intelligence to analyze and understand customer and employee feedback. Their mission is to democratize access to advanced machine learning technology through a no-code platform, empowering businesses to transform text data into actionable insights. Deep Talk's unique approach lies in its ability to analyze multiple communication channels, including phone calls, emails, surveys, and social media, providing a holistic view of customer and employee sentiment. This comprehensive analysis enables businesses to improve customer experience, enhance employee engagement, and make data-driven decisions.[/description][ps]Deep Talk offers a SaaS platform that provides real-time analytics and actionable insights from customer and employee feedback. Their services include sentiment analysis, verbatim analysis, NLP training, text labeling, social CX analytics, and pre-trained categories.[/ps]