I bought an item and the exchange rate was wrong.
How do I verify my identity? Which fiat currencies are supported? Is my card a Visa or Mastercard? Why is my card not working? Why am I unable to verify my identity? What are the top-up limits? Why is my contactless payment not working? How do I link my card? Why is my balance not updated after a bank transfer? Why is my balance not updated after a cheque or cash deposit? What is the current exchange rate? How can I transfer money into my account? What is the timing for transfers? What should I do if I forgot my passcode? How do I top up my account by card? Why was my transaction charged twice? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is about to expire? Why is the beneficiary not allowed? What should I do if my card is lost or stolen? Why is my PIN blocked? What is the estimate for card delivery? How do I cancel a transfer? Why is my direct debit payment not recognised? Why did my top-up fail? How do I order a physical card? Why was my cash withdrawal declined? Why is my top-up pending? What is the age limit for using the service? How do I verify the source of my funds?