When I went to get cash, it was declined!
Why was my transaction charged twice? How can I transfer money into my account? How do I top up my account by card? What is the current exchange rate? How do I verify my identity? Why is my top-up pending? Is ATM support available? What are the top-up limits? Why is my balance not updated after a cheque or cash deposit? Why is my PIN blocked? Why is my transfer pending? Why did my top-up fail? Why was a fee charged for my transfer? Why has my transfer not been received by the recipient? What is the age limit for using the service? When will my card arrive? What is the charge for topping up by card? What should I do if my card is swallowed? Which countries are supported? Which cards and currencies are supported? Why is the exchange rate wrong for my cash withdrawal? Why was a fee charged for my card payment? How do I edit my personal details? What is the estimate for card delivery? How do I get a physical card? Why is my refund not showing up? Why was my top-up reverted? How do I cancel a transfer? What is the charge for topping up by bank transfer? What should I do if my card is compromised?