I have a card payment that has been pending for some time and would like to know when it is going to go through.
Why is my PIN blocked? How do I cancel a transfer? When will my card arrive? What are the top-up limits? Why is the exchange rate wrong for my card payment? Why was my top-up reverted? How do I get a spare card? Was my card payment reverted? How can I exchange currency via the app? Why was my transfer declined? Why was my transaction charged twice? Why is there an extra charge on my statement? Why is my balance not updated after a bank transfer? Why is the beneficiary not allowed? How do I verify my identity? Which fiat currencies are supported? Why did my transfer fail? How can I get a disposable virtual card? Why is my balance not updated after a cheque or cash deposit? How do I link my card? Why did I receive the wrong amount of cash? What is the estimate for card delivery? How do I order a physical card? Why is my contactless payment not working? How do I get a physical card? Why is the exchange rate wrong for my cash withdrawal? What is the timing for transfers? What should I do if my phone is lost or stolen? Why is my card payment not recognised? Why is my direct debit payment not recognised?