I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.
Why is my top-up pending? What is the estimate for card delivery? How do I get a virtual card? How do I link my card? Why was my transaction charged twice? Why has my transfer not been received by the recipient? Why was my top-up reverted? How do I verify the source of my funds? Why is the exchange rate wrong for my cash withdrawal? How do I activate my card? What are the top-up limits? Why is my direct debit payment not recognised? Why was my cash withdrawal declined? What should I do if my phone is lost or stolen? What should I do if my card is about to expire? How can I exchange currency via the app? Why is the exchange rate wrong for my card payment? How do I terminate my account? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? What should I do if my card is compromised? Why is my card not accepted? Why is my balance not updated after a cheque or cash deposit? Why is my PIN blocked? Why is my virtual card not working? What should I do if my card is swallowed? How can I transfer money into my account? How do I use Apple Pay or Google Pay? Why was my transfer declined? Why do I need to verify my identity?