Why am I being charged for transfers? Are they not free?
What are the limits for disposable cards? What should I do if my card is lost or stolen? Why is my virtual card not working? How do I top up by cash or cheque? How do I top up my account by card? Why is my card not accepted? Why is my direct debit payment not recognised? What should I do if my phone is lost or stolen? What should I do if I forgot my passcode? Why is my top-up pending? Why is my card not working? How do I order a physical card? What is the charge for topping up by bank transfer? Why was my transfer declined? How do I get a virtual card? What is the charge for topping up by card? What is the charge for cash withdrawal? How do I receive money? Is ATM support available? Why has my transfer not been received by the recipient? Is my card a Visa or Mastercard? What are the top-up limits? What should I do if my card is swallowed? How do I activate my card? What is the estimate for card delivery? How do I request a refund? Why is my transfer pending? How can I exchange currency via the app? Why is there an extra charge on my statement? Why is the exchange rate wrong for my card payment?