How long will my transfer be pending?
What is the charge for topping up by bank transfer? What is the estimate for card delivery? Why is my balance not updated after a cheque or cash deposit? How do I request a refund? How can I transfer money into my account? How do I order a physical card? Is my card a Visa or Mastercard? What is the charge for cash withdrawal? How do I terminate my account? Why am I unable to verify my identity? What should I do if my card is lost or stolen? How do I get a virtual card? Why is there an extra charge on my statement? What should I do if my card is swallowed? Why has my transfer not been received by the recipient? How do I verify my identity? Is ATM support available? What is the charge for topping up by card? Why is my card not working? Why do I need to verify my identity? Why is my balance not updated after a bank transfer? What should I do if my phone is lost or stolen? What is the age limit for using the service? How do I cancel a transfer? Which cards and currencies are supported? Why did my transfer fail? Why was my transfer declined? Why is my card payment pending? Why was a fee charged for my card payment? Why is my card payment not recognised?