How can I investigate a missing refund?
Is my card a Visa or Mastercard? How can I get a disposable virtual card? Why did my transfer fail? Why am I unable to verify my identity? What are the limits for disposable cards? How do I get a spare card? When will my card arrive? How do I cancel a transfer? Why is there an extra charge on my statement? What are the top-up limits? Was my card payment reverted? Why do I need to verify my identity? What should I do if my card is lost or stolen? Why is my cash withdrawal pending? Why was my transfer declined? How do I get a virtual card? Why is my direct debit payment not recognised? How do I verify my identity? Why is my virtual card not working? How do I use Apple Pay or Google Pay? What is the current exchange rate? How do I change my PIN? What is the timing for transfers? Which cards and currencies are supported? Which countries are supported? How do I verify my top-up? Why did I receive the wrong amount of cash? What should I do if my phone is lost or stolen? Why is my top-up pending? How can I transfer money into my account?