The money has not yet been placed in recipients account.
Why is my cash withdrawal pending? Why did my transfer fail? Why was my transaction charged twice? Why was my cash withdrawal declined? How do I use Apple Pay or Google Pay? Is ATM support available? What are the top-up limits? Why did I receive the wrong amount of cash? Why was my top-up reverted? How do I verify the source of my funds? Why is the beneficiary not allowed? How do I top up my account by card? How do I receive money? Why is my contactless payment not working? Why is my balance not updated after a cheque or cash deposit? What is the age limit for using the service? Why is my direct debit payment not recognised? Why did my top-up fail? Why is the exchange rate wrong for my cash withdrawal? Is my card a Visa or Mastercard? How can I transfer money into my account? Why is my virtual card not working? What is the charge for topping up by bank transfer? How do I link my card? What should I do if my card is swallowed? How do I verify my identity? How do I change my PIN? Why was a fee charged for my card payment? How do I cancel a transfer? What is the estimate for card delivery?