How long should it take for my new card to arrive in them mail? What should I do if I never receive it?
Why is my balance not updated after a bank transfer? Why is there an extra charge on my statement? What are the limits for disposable cards? What are the top-up limits? Why is my contactless payment not working? What should I do if my phone is lost or stolen? Which cards and currencies are supported? Which countries are supported? Why is my cash withdrawal pending? What is the charge for cash withdrawal? What should I do if my card is compromised? What is the timing for transfers? Why is my top-up pending? Why am I unable to verify my identity? How do I link my card? Why was my cash withdrawal declined? Why is my transfer pending? Why is my card not accepted? Why do I need to verify my identity? What is the current exchange rate? Why is my PIN blocked? How do I use Apple Pay or Google Pay? Why is the exchange rate wrong for my cash withdrawal? How do I top up my account by card? What is the age limit for using the service? Is my card a Visa or Mastercard? What should I do if my card is swallowed? What should I do if I forgot my passcode? Why was my transaction charged twice? How do I change my PIN?