Why was the wrong rate applied when I bought something in a different currency?
What should I do if I forgot my passcode? How can I exchange currency via the app? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? Why is my top-up pending? Why is my card payment pending? What is the age limit for using the service? Why has my transfer not been received by the recipient? What should I do if my card is compromised? Why is my cash withdrawal not recognised? What is the charge for cash withdrawal? Is ATM support available? Why do I need to verify my identity? Why did I receive the wrong amount of cash? Why is my balance not updated after a bank transfer? How can I get a disposable virtual card? When will my card arrive? Why is there an extra charge on my statement? How do I edit my personal details? How do I use Apple Pay or Google Pay? What is the estimate for card delivery? What should I do if my card is about to expire? What is the charge for topping up by bank transfer? What is the current exchange rate? How do I activate my card? Why is my card payment not recognised? How do I get a virtual card? Why is the exchange rate wrong for my cash withdrawal? Why was my top-up reverted? Why is my balance not updated after a cheque or cash deposit?