What countries can I use your services?
Why is the exchange rate wrong for my card payment? How can I transfer money into my account? Why was my top-up reverted? How do I top up by cash or cheque? Why is my card not accepted? Why did my transfer fail? Is my card a Visa or Mastercard? Why was my card payment declined? Why is my transfer pending? What are the limits for disposable cards? Why is my card not working? Why was my transfer declined? Why is there an extra charge on my statement? How do I change my PIN? What should I do if my card is about to expire? How do I terminate my account? What should I do if I forgot my passcode? What should I do if my card is lost or stolen? How do I activate my card? Why is the beneficiary not allowed? Why is my contactless payment not working? Why is my PIN blocked? Why do I need to verify my identity? Which fiat currencies are supported? What should I do if my card is swallowed? How do I get a physical card? Is ATM support available? Why was my cash withdrawal declined? Why is my virtual card not working? How do I receive money?