How can I close my account?
How do I verify the source of my funds? How do I top up by cash or cheque? Why is the beneficiary not allowed? Why is my direct debit payment not recognised? What is the current exchange rate? What should I do if my card is swallowed? Why is my refund not showing up? What is the timing for transfers? How do I request a refund? What should I do if my card is about to expire? Why is my transfer pending? Why was my top-up reverted? Why is my virtual card not working? How do I receive money? Why is the exchange rate wrong for my cash withdrawal? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? How do I link my card? Why is my cash withdrawal pending? How do I edit my personal details? Why is my balance not updated after a bank transfer? What is automatic top-up? What is the age limit for using the service? How do I verify my top-up? Why is there an extra charge on my statement? What are the limits for disposable cards? Why was my transaction charged twice? How do I get a spare card? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a cheque or cash deposit?