I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?
Why is my PIN blocked? What is the charge for currency exchange? Why is my transfer pending? How do I verify the source of my funds? Why was my transfer declined? How do I use Apple Pay or Google Pay? Is my card a Visa or Mastercard? How do I activate my card? How do I order a physical card? Why did my transfer fail? How do I change my PIN? How do I verify my top-up? How do I top up by cash or cheque? Why is the beneficiary not allowed? Why did my top-up fail? Why is my card not accepted? Why is my top-up pending? What should I do if my phone is lost or stolen? Why is my balance not updated after a bank transfer? What is the estimate for card delivery? How do I get a physical card? Why was my top-up reverted? Why is my card payment pending? Why is my direct debit payment not recognised? What is the timing for transfers? Why was my card payment declined? How do I request a refund? Which cards and currencies are supported? Why is my refund not showing up? When will my card arrive?