My card is not working when I try to use it.
Why did I receive the wrong amount of cash? How do I top up my account by card? How do I request a refund? Why was a fee charged for my transfer? Why is my card not accepted? Why do I need to verify my identity? Why did my top-up fail? What is the age limit for using the service? What should I do if my card is lost or stolen? What should I do if I forgot my passcode? How do I change my PIN? How do I top up by cash or cheque? Why is my balance not updated after a cheque or cash deposit? Why is my virtual card not working? Why is the beneficiary not allowed? How do I receive money? What is the charge for cash withdrawal? Which fiat currencies are supported? Why is my cash withdrawal pending? Is ATM support available? Why was my top-up reverted? How do I verify my identity? What are the limits for disposable cards? Why is my card payment not recognised? What is the estimate for card delivery? How can I transfer money into my account? Why is the exchange rate wrong for my card payment? Why did my transfer fail? How do I get a physical card? When will my card arrive?