Hi! What documents can I use to verify my identity?
What is the current exchange rate? Why is my balance not updated after a bank transfer? Why is my cash withdrawal not recognised? What is the timing for transfers? How do I use Apple Pay or Google Pay? Why was my transaction charged twice? How do I activate my card? Why was a fee charged for my transfer? What should I do if my card is about to expire? Why is my refund not showing up? How do I verify my top-up? Why is my card not accepted? Why was a fee charged for my card payment? Why is my cash withdrawal pending? Why is my top-up pending? Why did I receive the wrong amount of cash? What should I do if my card is compromised? How do I cancel a transfer? What is the charge for topping up by card? What should I do if my card is lost or stolen? Why is my PIN blocked? Why is my contactless payment not working? What should I do if my phone is lost or stolen? Why was my card payment declined? When will my card arrive? What is the age limit for using the service? Why is my card payment not recognised? Why has my transfer not been received by the recipient? How can I exchange currency via the app? What are the limits for disposable cards?