I sent money and the recipient has not received their money after two weeks.
How can I get a disposable virtual card? Why is my balance not updated after a cheque or cash deposit? Which countries are supported? What should I do if my phone is lost or stolen? What is the estimate for card delivery? What should I do if my card is swallowed? What is the charge for topping up by card? What should I do if my card is compromised? Why is my direct debit payment not recognised? Why is the exchange rate wrong for my card payment? What is the charge for topping up by bank transfer? Why was a fee charged for my card payment? How do I get a virtual card? How do I change my PIN? When will my card arrive? What should I do if my card is about to expire? How do I receive money? How do I order a physical card? Why is my card not accepted? What are the top-up limits? Why is my card payment not recognised? How do I request a refund? Why is my virtual card not working? What should I do if my card is lost or stolen? Was my card payment reverted? Why was a fee charged for my transfer? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? Why was my top-up reverted? Is my card a Visa or Mastercard?