I wanted to top up my account and it doesn't look like it worked
Why do I need to verify my identity? How do I use Apple Pay or Google Pay? Why did I receive the wrong amount of cash? How do I top up my account by card? What is the current exchange rate? Which fiat currencies are supported? How do I verify the source of my funds? Why did my transfer fail? Why is my card payment not recognised? How do I terminate my account? How do I request a refund? Why was a fee charged for my transfer? Why is my contactless payment not working? What are the limits for disposable cards? How do I cancel a transfer? Why is the exchange rate wrong for my card payment? What is the charge for cash withdrawal? Why is my direct debit payment not recognised? Why am I unable to verify my identity? How do I order a physical card? Why was my transfer declined? Why was a fee charged for my card payment? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is lost or stolen? How do I top up by cash or cheque? What should I do if my card is compromised? Why is my refund not showing up? Why was my top-up reverted? How do I get a spare card? What should I do if my card is swallowed?