Which countries are you in?
How do I top up my account by card? Why is there an extra charge on my statement? How do I get a spare card? What is the charge for topping up by card? When will my card arrive? Why was my card payment declined? Why did I receive the wrong amount of cash? Why is the exchange rate wrong for my card payment? How can I get a disposable virtual card? Is ATM support available? How do I request a refund? What are the top-up limits? What is the charge for topping up by bank transfer? Why was my transaction charged twice? How do I verify my identity? Why is my virtual card not working? Why is my card payment not recognised? Why is my contactless payment not working? Which fiat currencies are supported? What is the estimate for card delivery? Why is my refund not showing up? What should I do if my card is about to expire? What is the age limit for using the service? Why did my transfer fail? How do I receive money? Why is my card payment pending? How do I use Apple Pay or Google Pay? How do I terminate my account? Is my card a Visa or Mastercard? Why is my direct debit payment not recognised?