I am having some difficulty verifying my id.
What is the timing for transfers? When will my card arrive? How do I verify my identity? How do I use Apple Pay or Google Pay? Why is my balance not updated after a bank transfer? What is the charge for topping up by bank transfer? What is the charge for topping up by card? Why is my direct debit payment not recognised? What should I do if I forgot my passcode? Why was my card payment declined? Why did I receive the wrong amount of cash? Why was my transfer declined? Why is my top-up pending? Why is the beneficiary not allowed? How do I top up my account by card? Why is my balance not updated after a cheque or cash deposit? Why is my transfer pending? Is ATM support available? Why was my cash withdrawal declined? What should I do if my card is swallowed? Was my card payment reverted? Why is my card payment not recognised? What are the top-up limits? Why did my transfer fail? What is automatic top-up? How do I get a physical card? Why is the exchange rate wrong for my card payment? How do I request a refund? How do I change my PIN? How can I transfer money into my account?