My payment was declined
Why is my PIN blocked? How do I verify my identity? What is automatic top-up? Which countries are supported? How do I verify my top-up? How do I top up my account by card? How do I change my PIN? Why did my top-up fail? How do I get a physical card? Why has my transfer not been received by the recipient? How do I receive money? What is the current exchange rate? Why is my card not working? Why do I need to verify my identity? Is my card a Visa or Mastercard? Why is my top-up pending? Why am I unable to verify my identity? Why is my card payment not recognised? What is the age limit for using the service? When will my card arrive? Which fiat currencies are supported? Why is my contactless payment not working? How do I get a spare card? Why did I receive the wrong amount of cash? Why is the exchange rate wrong for my card payment? How do I activate my card? Why was my top-up reverted? How can I get a disposable virtual card? How do I get a virtual card? What is the charge for currency exchange?