Shopping on line I was declined when trying to buy something.
What should I do if my card is lost or stolen? Why is my top-up pending? Why did my top-up fail? Why was a fee charged for my transfer? Why is my card not working? How do I change my PIN? Why is my balance not updated after a cheque or cash deposit? Why was my transaction charged twice? How do I use Apple Pay or Google Pay? Why is my card payment pending? Why is the exchange rate wrong for my card payment? How do I top up by cash or cheque? What are the limits for disposable cards? Why is my cash withdrawal pending? Why is my cash withdrawal not recognised? What should I do if my card is about to expire? Why did I receive the wrong amount of cash? How do I verify the source of my funds? How do I order a physical card? What is the charge for topping up by card? How do I verify my identity? How do I edit my personal details? Why is my card not accepted? How do I get a virtual card? How do I cancel a transfer? Why is the exchange rate wrong for my cash withdrawal? How can I exchange currency via the app? How do I terminate my account? Which countries are supported? How do I get a physical card?