How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?
How do I edit my personal details? When will my card arrive? How can I transfer money into my account? How do I top up my account by card? Why is my refund not showing up? How can I get a disposable virtual card? How do I request a refund? Why is my card payment pending? How do I top up by cash or cheque? Why was a fee charged for my transfer? Why do I need to verify my identity? How do I get a spare card? Why is my card payment not recognised? Which cards and currencies are supported? How do I change my PIN? Why is my cash withdrawal not recognised? Which fiat currencies are supported? Why was a fee charged for my card payment? How do I get a virtual card? What should I do if my card is about to expire? How do I receive money? Why is my transfer pending? What should I do if my card is compromised? Which countries are supported? How do I verify my top-up? How do I terminate my account? Why is my cash withdrawal pending? Why is my direct debit payment not recognised? What should I do if my phone is lost or stolen? Why was my top-up reverted?