I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.
Why is my balance not updated after a cheque or cash deposit? Which countries are supported? How do I change my PIN? Why is my card payment not recognised? Why was a fee charged for my card payment? When will my card arrive? What is the current exchange rate? What is the charge for currency exchange? Why is the exchange rate wrong for my card payment? How do I get a virtual card? How do I use Apple Pay or Google Pay? What is the estimate for card delivery? Why is my refund not showing up? Why is the exchange rate wrong for my cash withdrawal? Why is my contactless payment not working? Why am I unable to verify my identity? What should I do if my card is about to expire? Why is my virtual card not working? Why was my top-up reverted? Why was my transfer declined? How do I edit my personal details? Why did I receive the wrong amount of cash? Is ATM support available? How do I link my card? Why is my card not working? What is the charge for topping up by bank transfer? How do I request a refund? How do I top up my account by card? What should I do if my card is compromised? How do I top up by cash or cheque?