I can't activate my card?
Which cards and currencies are supported? Why did I receive the wrong amount of cash? Is ATM support available? Which countries are supported? How do I verify my identity? Why did my transfer fail? What is the charge for topping up by card? What should I do if my phone is lost or stolen? Why did my top-up fail? How do I request a refund? What are the top-up limits? Why is my balance not updated after a bank transfer? Why do I need to verify my identity? Why is the beneficiary not allowed? What should I do if my card is compromised? How can I transfer money into my account? Why is the exchange rate wrong for my cash withdrawal? How do I get a spare card? How do I change my PIN? Why is my virtual card not working? What is the charge for currency exchange? Why is the exchange rate wrong for my card payment? Why is there an extra charge on my statement? Why is my direct debit payment not recognised? Why am I unable to verify my identity? What should I do if I forgot my passcode? How do I edit my personal details? What should I do if my card is lost or stolen? How do I verify the source of my funds? What is the current exchange rate?