Why isn't my purchase exchange rate correct?
Why is there an extra charge on my statement? Why did my top-up fail? Why has my transfer not been received by the recipient? Why is my balance not updated after a cheque or cash deposit? Why was my transaction charged twice? What is the charge for topping up by bank transfer? How can I transfer money into my account? When will my card arrive? How do I verify the source of my funds? Which cards and currencies are supported? How do I use Apple Pay or Google Pay? Why is the beneficiary not allowed? Why is my refund not showing up? What is the charge for topping up by card? Why did my transfer fail? What is the current exchange rate? Why was my cash withdrawal declined? What should I do if my card is compromised? What is the charge for cash withdrawal? What should I do if my card is swallowed? How do I order a physical card? How do I activate my card? What should I do if my card is about to expire? Why is my card payment not recognised? What are the top-up limits? How do I receive money? What is the estimate for card delivery? Why was a fee charged for my transfer? What is the age limit for using the service? How can I exchange currency via the app?