What should I do if my card payment was cancelled?
How do I verify my top-up? What is the age limit for using the service? Which cards and currencies are supported? Why was my transaction charged twice? Why is my cash withdrawal not recognised? What is the estimate for card delivery? How do I cancel a transfer? Why am I unable to verify my identity? Why was my card payment declined? When will my card arrive? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? Why is the exchange rate wrong for my cash withdrawal? How do I terminate my account? Which countries are supported? How do I activate my card? How do I verify the source of my funds? Why did I receive the wrong amount of cash? How do I top up my account by card? Why was my transfer declined? What should I do if my card is compromised? What is the charge for topping up by bank transfer? Is my card a Visa or Mastercard? What are the limits for disposable cards? Why is my balance not updated after a cheque or cash deposit? How do I verify my identity? How can I exchange currency via the app? How do I get a spare card? What is the charge for topping up by card? Why is my virtual card not working?