I don't have my card after 1 week. What are my next steps?
How do I verify my top-up? Why is my contactless payment not working? How do I verify my identity? Why is my virtual card not working? Which cards and currencies are supported? What is automatic top-up? How do I change my PIN? Why was my transfer declined? How can I transfer money into my account? Why is there an extra charge on my statement? How do I cancel a transfer? Why did my top-up fail? How do I get a physical card? Why was my top-up reverted? Why is my card payment pending? How do I order a physical card? What should I do if my card is lost or stolen? What are the limits for disposable cards? How do I receive money? Why is my PIN blocked? Why is my balance not updated after a bank transfer? Why am I unable to verify my identity? Which fiat currencies are supported? How do I verify the source of my funds? How do I top up my account by card? Which countries are supported? Why is my balance not updated after a cheque or cash deposit? How can I get a disposable virtual card? Is ATM support available? How do I use Apple Pay or Google Pay?