I would like to cancel my previous purchase.
Why am I unable to verify my identity? How do I get a physical card? What is the charge for topping up by card? Why is the exchange rate wrong for my cash withdrawal? How do I top up by cash or cheque? How do I receive money? Why is my top-up pending? Why was my card payment declined? Which fiat currencies are supported? What should I do if my card is about to expire? How do I link my card? How do I top up my account by card? Why is my direct debit payment not recognised? Why is my balance not updated after a bank transfer? What should I do if my card is swallowed? How do I activate my card? Why is my virtual card not working? Was my card payment reverted? How do I change my PIN? Why is my transfer pending? How do I edit my personal details? Why did my top-up fail? How can I exchange currency via the app? Why is the exchange rate wrong for my card payment? What should I do if I forgot my passcode? Why has my transfer not been received by the recipient? Why is the beneficiary not allowed? Why is my refund not showing up? How do I verify my top-up? Why is my card not accepted?