How are exchange rates determined?
What is the timing for transfers? Why is my card not working? Why is my virtual card not working? Why is my refund not showing up? How do I order a physical card? How do I get a physical card? Why did my transfer fail? How do I request a refund? Why is my transfer pending? Why was my top-up reverted? Why has my transfer not been received by the recipient? What should I do if my phone is lost or stolen? Is ATM support available? What should I do if my card is compromised? Is my card a Visa or Mastercard? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is about to expire? Why was my cash withdrawal declined? How do I link my card? How can I exchange currency via the app? Why am I unable to verify my identity? How do I verify my top-up? Why is the beneficiary not allowed? How can I get a disposable virtual card? What is the age limit for using the service? How do I get a spare card? How can I transfer money into my account? Why is my top-up pending? How do I top up my account by card? What should I do if I forgot my passcode?