I don't know what this Direct Debit payment is.
How can I exchange currency via the app? Why was my transfer declined? What should I do if my card is swallowed? How do I order a physical card? How do I get a virtual card? Why is my card not accepted? Why has my transfer not been received by the recipient? How do I verify my top-up? What should I do if my phone is lost or stolen? Why is my card not working? What is the charge for topping up by card? How do I edit my personal details? What is the estimate for card delivery? Which cards and currencies are supported? How do I terminate my account? How do I get a physical card? How do I change my PIN? What is the charge for currency exchange? How do I top up by cash or cheque? How do I activate my card? Why is my transfer pending? What is automatic top-up? Which countries are supported? Why is my cash withdrawal pending? How do I link my card? What should I do if my card is compromised? Why did my top-up fail? How can I get a disposable virtual card? How do I receive money? Why was a fee charged for my card payment?