When can I use money sent to my account?
How do I request a refund? What is automatic top-up? Why is my contactless payment not working? Why is my card payment not recognised? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is compromised? Which fiat currencies are supported? What is the charge for cash withdrawal? How do I verify my identity? How do I link my card? Why did I receive the wrong amount of cash? Why was a fee charged for my transfer? Why is my balance not updated after a bank transfer? Why is my card payment pending? How do I verify the source of my funds? Why did my transfer fail? Was my card payment reverted? Why is my cash withdrawal pending? Why is there an extra charge on my statement? What should I do if my card is lost or stolen? What is the charge for currency exchange? Why has my transfer not been received by the recipient? What are the limits for disposable cards? How do I top up my account by card? Why is my refund not showing up? Is my card a Visa or Mastercard? What is the charge for topping up by card? What should I do if my card is swallowed? Why did my top-up fail?