I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?
Why has my transfer not been received by the recipient? Why is there an extra charge on my statement? How do I get a physical card? How do I cancel a transfer? What should I do if my card is about to expire? Why is my transfer pending? How can I transfer money into my account? Why did I receive the wrong amount of cash? Why was a fee charged for my transfer? What should I do if my phone is lost or stolen? What should I do if my card is swallowed? What is the charge for topping up by bank transfer? When will my card arrive? How do I request a refund? How do I get a spare card? How do I top up by cash or cheque? How do I verify my top-up? How can I exchange currency via the app? How do I top up my account by card? Why is my card not accepted? Why is my balance not updated after a cheque or cash deposit? What should I do if I forgot my passcode? How do I link my card? Why do I need to verify my identity? How do I change my PIN? Why did my top-up fail? How do I terminate my account? How do I order a physical card? What is the charge for topping up by card? Why was my top-up reverted?