I wanted to know why i got an additional fee when i use my card.
How do I verify my identity? Why is my card payment not recognised? How do I use Apple Pay or Google Pay? Why was my top-up reverted? What should I do if my card is about to expire? Why was my transfer declined? How do I verify the source of my funds? How do I receive money? Why am I unable to verify my identity? Why has my transfer not been received by the recipient? Was my card payment reverted? Why is the beneficiary not allowed? How do I get a physical card? Why is the exchange rate wrong for my cash withdrawal? What is the age limit for using the service? How do I order a physical card? Why was my transaction charged twice? Why was my cash withdrawal declined? Why is my balance not updated after a cheque or cash deposit? Why is my cash withdrawal not recognised? Why was a fee charged for my transfer? Why is my top-up pending? Why did my top-up fail? What is the charge for topping up by bank transfer? Why did I receive the wrong amount of cash? Is my card a Visa or Mastercard? How do I get a spare card? How do I change my PIN? What should I do if my phone is lost or stolen? What should I do if I forgot my passcode?