My new card hasn't came in.
Why am I unable to verify my identity? Why was my card payment declined? What should I do if my phone is lost or stolen? What should I do if my card is lost or stolen? What is the age limit for using the service? How do I use Apple Pay or Google Pay? Why did my top-up fail? Why is my direct debit payment not recognised? What should I do if my card is about to expire? Is my card a Visa or Mastercard? How do I order a physical card? Why is my transfer pending? What is the charge for topping up by bank transfer? How do I get a physical card? How do I verify my top-up? What is the timing for transfers? Was my card payment reverted? How do I activate my card? Is ATM support available? What is the charge for currency exchange? Why is my balance not updated after a cheque or cash deposit? Why is my refund not showing up? How do I get a spare card? What is the charge for cash withdrawal? Why is my top-up pending? Why is my card not working? How do I change my PIN? How can I transfer money into my account? Why is my card payment pending? Why is there an extra charge on my statement?