Are there still fees for european top-ups?
Why is my top-up pending? Why was a fee charged for my card payment? How do I get a virtual card? Why do I need to verify my identity? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a cheque or cash deposit? What is the age limit for using the service? How do I verify my top-up? What should I do if my card is compromised? How do I use Apple Pay or Google Pay? What should I do if my card is swallowed? What should I do if I forgot my passcode? Why is my card not accepted? How can I get a disposable virtual card? How do I terminate my account? Why is the beneficiary not allowed? How do I edit my personal details? Why was my transaction charged twice? What is the charge for cash withdrawal? How do I order a physical card? How can I transfer money into my account? Why was my cash withdrawal declined? How do I change my PIN? Why did I receive the wrong amount of cash? Which cards and currencies are supported? Is my card a Visa or Mastercard? Was my card payment reverted? Why is my PIN blocked? How do I get a physical card?