Why is my transfer pending when I already made it?
Is ATM support available? Why is my balance not updated after a cheque or cash deposit? How do I terminate my account? Why is the beneficiary not allowed? Why was my transaction charged twice? Which fiat currencies are supported? Why am I unable to verify my identity? Is my card a Visa or Mastercard? What should I do if I forgot my passcode? Why did my transfer fail? What should I do if my card is swallowed? What is automatic top-up? How do I get a spare card? What should I do if my phone is lost or stolen? How can I exchange currency via the app? Why do I need to verify my identity? How do I get a virtual card? Why is my contactless payment not working? How do I order a physical card? Why was my top-up reverted? Why is my card not accepted? How do I top up my account by card? What is the estimate for card delivery? Why is my direct debit payment not recognised? Why did I receive the wrong amount of cash? How do I verify my identity? How can I transfer money into my account? What is the timing for transfers? How do I request a refund? Which countries are supported?