What documents do you need to verify my identity?
Why is my card not working? When will my card arrive? How do I link my card? Which fiat currencies are supported? How do I get a spare card? Why is my balance not updated after a bank transfer? What should I do if my phone is lost or stolen? What should I do if my card is compromised? Why is my contactless payment not working? How can I transfer money into my account? Which cards and currencies are supported? Why is my card payment pending? Why is my cash withdrawal pending? Why is the exchange rate wrong for my card payment? Why is the beneficiary not allowed? Is ATM support available? What should I do if my card is lost or stolen? Why was a fee charged for my transfer? How do I verify my top-up? Why is the exchange rate wrong for my cash withdrawal? How do I top up my account by card? Why is my direct debit payment not recognised? Why was my cash withdrawal declined? What should I do if my card is swallowed? Why is my card payment not recognised? Why was my transfer declined? How do I order a physical card? How do I edit my personal details? Why is my transfer pending? How do I get a virtual card?