How can I report that my card was stolen? I made a police report first.
How do I activate my card? Why am I unable to verify my identity? Why is there an extra charge on my statement? Why is the exchange rate wrong for my card payment? What is the charge for topping up by bank transfer? What is the timing for transfers? How do I get a spare card? Why is my balance not updated after a bank transfer? Why did my top-up fail? What should I do if I forgot my passcode? What is the estimate for card delivery? How can I get a disposable virtual card? How do I receive money? How do I change my PIN? Why is my virtual card not working? Why is my transfer pending? Why did I receive the wrong amount of cash? Why is my card not accepted? What are the top-up limits? What are the limits for disposable cards? What is the charge for topping up by card? How do I link my card? Why is my top-up pending? What is the current exchange rate? What is the charge for currency exchange? Why was a fee charged for my card payment? How do I cancel a transfer? What is the age limit for using the service? Why is my cash withdrawal not recognised? How do I order a physical card?