There is an extra 1£ charge on my app. Why did you charge me extra?
How do I activate my card? How do I edit my personal details? How do I verify my top-up? Why is my cash withdrawal pending? Why has my transfer not been received by the recipient? Why was my transfer declined? How can I exchange currency via the app? What is the age limit for using the service? Why is my direct debit payment not recognised? Which fiat currencies are supported? Why is my PIN blocked? Is my card a Visa or Mastercard? When will my card arrive? How do I top up my account by card? Why is my top-up pending? Which cards and currencies are supported? Why is the beneficiary not allowed? How do I verify my identity? Why was my transaction charged twice? How do I top up by cash or cheque? What is the charge for topping up by card? How do I get a spare card? Why is my card not working? How do I link my card? Why is my card not accepted? Why was a fee charged for my transfer? What are the limits for disposable cards? Why did my top-up fail? What should I do if my card is lost or stolen? How do I get a physical card?