What are acceptable documents to prove my identity?
What is the timing for transfers? Why is my contactless payment not working? How do I top up by cash or cheque? What are the limits for disposable cards? What should I do if my card is compromised? What is the estimate for card delivery? How can I exchange currency via the app? Why is my card payment pending? How do I request a refund? How do I get a physical card? How do I receive money? How do I edit my personal details? Why was my transfer declined? Why is my card not accepted? Why is the exchange rate wrong for my card payment? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is lost or stolen? How do I top up my account by card? How can I transfer money into my account? What is automatic top-up? How do I change my PIN? Why do I need to verify my identity? Why has my transfer not been received by the recipient? Which cards and currencies are supported? Why was my cash withdrawal declined? How do I verify my top-up? How do I terminate my account? Why is my virtual card not working? Why is my cash withdrawal not recognised? How do I use Apple Pay or Google Pay?