My statement indicates I made a payment to an unfamiliar merchant.
How do I get a spare card? Why is my contactless payment not working? How do I request a refund? Is ATM support available? Why is my card payment pending? Why was a fee charged for my transfer? Why was my transfer declined? How do I verify my identity? How can I get a disposable virtual card? Was my card payment reverted? What should I do if my card is compromised? How can I exchange currency via the app? Why is the exchange rate wrong for my cash withdrawal? What is the current exchange rate? What should I do if my card is swallowed? What should I do if my card is lost or stolen? How do I edit my personal details? Why is my cash withdrawal pending? Why do I need to verify my identity? Why is the exchange rate wrong for my card payment? Why was a fee charged for my card payment? Why is my cash withdrawal not recognised? Why is my balance not updated after a bank transfer? Why was my cash withdrawal declined? What is the charge for topping up by card? How do I verify my top-up? Why is there an extra charge on my statement? How do I link my card? How do I top up my account by card? How do I get a virtual card?