What is needed for identity verification?
Why is the beneficiary not allowed? What is the charge for topping up by card? How do I request a refund? How do I change my PIN? Why is my transfer pending? Why was my transaction charged twice? How do I get a virtual card? Why is my top-up pending? Why has my transfer not been received by the recipient? Which fiat currencies are supported? Why was my top-up reverted? How do I verify my top-up? Why was a fee charged for my transfer? What should I do if my card is lost or stolen? Why did I receive the wrong amount of cash? What is the charge for currency exchange? Why is my card payment pending? Why is my balance not updated after a cheque or cash deposit? How do I top up my account by card? How can I get a disposable virtual card? How do I activate my card? Why is there an extra charge on my statement? How do I get a spare card? Why is the exchange rate wrong for my card payment? How do I edit my personal details? What is the charge for cash withdrawal? What should I do if I forgot my passcode? Why was my card payment declined? What should I do if my card is about to expire? Why was my transfer declined?