What does the €1 fee mean?
Why is my balance not updated after a bank transfer? How do I get a physical card? What are the limits for disposable cards? How do I order a physical card? What should I do if my card is compromised? Why is the exchange rate wrong for my cash withdrawal? Why is the exchange rate wrong for my card payment? How do I get a virtual card? How do I terminate my account? How do I cancel a transfer? Why has my transfer not been received by the recipient? What is automatic top-up? Why was my transfer declined? Why was my card payment declined? Why is my card payment not recognised? How do I top up by cash or cheque? How do I get a spare card? Why is my refund not showing up? Why is my virtual card not working? Was my card payment reverted? Is ATM support available? How can I get a disposable virtual card? Why do I need to verify my identity? Why did I receive the wrong amount of cash? Why was my transaction charged twice? What is the charge for currency exchange? What should I do if my card is swallowed? What is the timing for transfers? Why am I unable to verify my identity? Why is my transfer pending?