I think that my card has been stolen!
How do I get a physical card? Which countries are supported? Which fiat currencies are supported? How do I request a refund? Why is the exchange rate wrong for my card payment? Why was a fee charged for my card payment? What is the charge for cash withdrawal? Why is my balance not updated after a bank transfer? What are the top-up limits? Why did my transfer fail? What is the current exchange rate? How do I edit my personal details? Why is my card payment not recognised? Why is the exchange rate wrong for my cash withdrawal? How do I activate my card? Why was my cash withdrawal declined? Why is my cash withdrawal not recognised? Why is my direct debit payment not recognised? How can I exchange currency via the app? Why is there an extra charge on my statement? What is the charge for topping up by card? How do I get a spare card? How do I verify my identity? Why is my card not accepted? How do I verify the source of my funds? How do I receive money? Why is my virtual card not working? Why was my transfer declined? How do I order a physical card? Was my card payment reverted?