How come my cash withdrawal came with an unnecessary fee?!
How do I edit my personal details? Why is my direct debit payment not recognised? How do I top up my account by card? What should I do if my phone is lost or stolen? How do I order a physical card? What are the top-up limits? What is the age limit for using the service? Why was my transfer declined? What should I do if my card is compromised? How do I request a refund? Why is my cash withdrawal not recognised? Which countries are supported? What is automatic top-up? How do I verify my identity? How do I verify my top-up? What is the timing for transfers? How do I get a spare card? How do I cancel a transfer? How do I get a physical card? Why am I unable to verify my identity? Why is my balance not updated after a bank transfer? Why is my top-up pending? How do I top up by cash or cheque? Why is my transfer pending? Why is the exchange rate wrong for my card payment? How do I get a virtual card? Why is my refund not showing up? Why is the exchange rate wrong for my cash withdrawal? How can I exchange currency via the app? Why is there an extra charge on my statement?