I am in the EU. Can I get one of your cards?
What is the charge for topping up by card? How do I top up by cash or cheque? What is the age limit for using the service? Why is my cash withdrawal not recognised? Why is my top-up pending? Why is the exchange rate wrong for my cash withdrawal? How do I order a physical card? Why is my contactless payment not working? How do I verify the source of my funds? What should I do if my card is compromised? Is my card a Visa or Mastercard? What are the top-up limits? How do I verify my top-up? How do I use Apple Pay or Google Pay? Why is my card not working? What is the charge for currency exchange? Why do I need to verify my identity? Why did I receive the wrong amount of cash? What is the estimate for card delivery? How do I activate my card? How do I request a refund? What should I do if I forgot my passcode? Why is my PIN blocked? What should I do if my card is about to expire? Why am I unable to verify my identity? How can I transfer money into my account? Why is my balance not updated after a bank transfer? How do I top up my account by card? Why was my transfer declined? How do I edit my personal details?