Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
Why was a fee charged for my card payment? What are the top-up limits? Why is my balance not updated after a bank transfer? How do I verify the source of my funds? Why am I unable to verify my identity? How do I get a physical card? Why is my direct debit payment not recognised? How do I receive money? What is the estimate for card delivery? Which fiat currencies are supported? Why is my card not accepted? Why was my transfer declined? Why is the exchange rate wrong for my cash withdrawal? Why is my top-up pending? What is the charge for topping up by card? Why is my PIN blocked? How do I edit my personal details? What is the age limit for using the service? Why is my balance not updated after a cheque or cash deposit? Why did my transfer fail? How do I verify my top-up? Why was a fee charged for my transfer? How do I order a physical card? Why is my card payment pending? Why is my contactless payment not working? How do I cancel a transfer? Which cards and currencies are supported? How do I top up my account by card? Why was my card payment declined? How do I link my card?