I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier.  Can you check where the money is?
What is the charge for cash withdrawal? Why was my card payment declined? Why do I need to verify my identity? What is the age limit for using the service? Why is my top-up pending? Which cards and currencies are supported? What is the current exchange rate? What should I do if my card is lost or stolen? Why is my PIN blocked? What should I do if my card is compromised? Why was my top-up reverted? Why is the exchange rate wrong for my card payment? How do I get a physical card? How do I verify the source of my funds? Why is my cash withdrawal not recognised? What are the limits for disposable cards? How do I top up by cash or cheque? What should I do if I forgot my passcode? Why did my transfer fail? Is ATM support available? Why is my cash withdrawal pending? How do I verify my top-up? Why is my transfer pending? How do I get a virtual card? Why is my card payment not recognised? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my transfer? How do I get a spare card? Why has my transfer not been received by the recipient? Why is my card not working?