There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.
What should I do if my card is swallowed? Why is my cash withdrawal pending? Why is my card payment pending? Why did I receive the wrong amount of cash? Why is my card not working? Why is my contactless payment not working? What is automatic top-up? What is the charge for topping up by bank transfer? How can I transfer money into my account? Why is the beneficiary not allowed? Why is my top-up pending? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is lost or stolen? Why was a fee charged for my transfer? Why am I unable to verify my identity? How do I edit my personal details? How do I get a physical card? What is the charge for cash withdrawal? What should I do if my card is compromised? What is the age limit for using the service? How do I cancel a transfer? How do I get a spare card? How do I request a refund? Why was my cash withdrawal declined? What should I do if my card is about to expire? How do I terminate my account? How do I order a physical card? Why is the exchange rate wrong for my card payment? Why is my virtual card not working? How do I verify the source of my funds?