Why am I not allowed to verify my id?
Why has my transfer not been received by the recipient? How do I order a physical card? Why is my balance not updated after a bank transfer? Why is my cash withdrawal not recognised? What is the timing for transfers? How do I use Apple Pay or Google Pay? What is automatic top-up? Why is there an extra charge on my statement? Why was my top-up reverted? What should I do if my phone is lost or stolen? Which countries are supported? Why is the exchange rate wrong for my cash withdrawal? How do I verify my identity? Why is my card payment pending? How do I verify the source of my funds? Why was my cash withdrawal declined? Why is my cash withdrawal pending? How do I link my card? When will my card arrive? Why is my contactless payment not working? Why do I need to verify my identity? How can I get a disposable virtual card? How do I top up my account by card? What is the charge for topping up by card? Is ATM support available? How do I cancel a transfer? Why was my card payment declined? Why is my virtual card not working? Why is the beneficiary not allowed? Why was my transaction charged twice?