Is there a reason my refund isn't showing on my statement?
Why was my transaction charged twice? Why is my contactless payment not working? What is the current exchange rate? How do I verify my identity? Why is my balance not updated after a bank transfer? Why did my transfer fail? How do I get a spare card? How do I receive money? What should I do if I forgot my passcode? What is the age limit for using the service? Which countries are supported? Which cards and currencies are supported? How do I edit my personal details? What should I do if my card is lost or stolen? What should I do if my phone is lost or stolen? Why is there an extra charge on my statement? Why is my cash withdrawal not recognised? What is the timing for transfers? Why did my top-up fail? How do I activate my card? Which fiat currencies are supported? How can I exchange currency via the app? How do I use Apple Pay or Google Pay? How do I request a refund? Why am I unable to verify my identity? What are the top-up limits? What is the charge for cash withdrawal? Why do I need to verify my identity? How do I order a physical card? Why is my balance not updated after a cheque or cash deposit?