What do I need to do to perform identity checks?
How do I get a virtual card? Was my card payment reverted? How do I order a physical card? How do I cancel a transfer? How do I request a refund? Is my card a Visa or Mastercard? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by card? Is ATM support available? What is the timing for transfers? How do I receive money? Why was my transfer declined? What should I do if my card is compromised? How do I top up my account by card? What is the charge for currency exchange? How do I get a spare card? Why is my cash withdrawal not recognised? Why is there an extra charge on my statement? Why am I unable to verify my identity? What should I do if my card is swallowed? Why is my refund not showing up? Why is my cash withdrawal pending? Why is my transfer pending? Why is my card payment pending? What should I do if my phone is lost or stolen? Why is my balance not updated after a cheque or cash deposit? What is the charge for cash withdrawal? Why is my top-up pending? Why was my cash withdrawal declined? How do I get a physical card?