I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!
Is ATM support available? Why did my top-up fail? Why has my transfer not been received by the recipient? Why is my cash withdrawal not recognised? Why is my card not working? How do I edit my personal details? Why is my card payment pending? Why was my cash withdrawal declined? How do I request a refund? Why is my top-up pending? How do I get a virtual card? How do I verify my top-up? Why do I need to verify my identity? What should I do if I forgot my passcode? Why is my balance not updated after a bank transfer? How do I verify my identity? What is the timing for transfers? Why am I unable to verify my identity? Why was my top-up reverted? Why is my direct debit payment not recognised? How do I cancel a transfer? How do I top up by cash or cheque? What should I do if my card is swallowed? How can I transfer money into my account? Why is my virtual card not working? Why did I receive the wrong amount of cash? What are the limits for disposable cards? Why is the beneficiary not allowed? What should I do if my card is lost or stolen? How can I exchange currency via the app?