I need to dispute a direct debit.
Why has my transfer not been received by the recipient? What should I do if my card is lost or stolen? Why was my transaction charged twice? What should I do if my card is swallowed? Why was a fee charged for my card payment? What should I do if my card is about to expire? How do I change my PIN? How do I terminate my account? Is ATM support available? How do I activate my card? Which fiat currencies are supported? Why was a fee charged for my transfer? Why did my top-up fail? Why is the exchange rate wrong for my cash withdrawal? Why is the exchange rate wrong for my card payment? Why was my card payment declined? Why did I receive the wrong amount of cash? Is my card a Visa or Mastercard? Why is my card payment pending? Why is there an extra charge on my statement? Why was my top-up reverted? How do I order a physical card? Why is the beneficiary not allowed? How do I link my card? What are the top-up limits? How do I verify the source of my funds? When will my card arrive? Why was my cash withdrawal declined? How do I get a spare card? How can I exchange currency via the app?