Hi there, I came across a problem with my top up and my money is missing, was there a system error?
Why is my card payment pending? How do I verify my identity? Why is my top-up pending? How do I use Apple Pay or Google Pay? Which countries are supported? Why is there an extra charge on my statement? How do I cancel a transfer? Why was my transfer declined? Why is my refund not showing up? Is ATM support available? How do I verify my top-up? Why is my card not accepted? Why was my cash withdrawal declined? What should I do if I forgot my passcode? Why is my PIN blocked? Why is the beneficiary not allowed? What should I do if my card is about to expire? Why did my top-up fail? What is automatic top-up? How do I activate my card? How do I change my PIN? Which cards and currencies are supported? What is the estimate for card delivery? How can I get a disposable virtual card? Why is my balance not updated after a cheque or cash deposit? How do I get a physical card? What is the charge for cash withdrawal? How do I top up my account by card? Why is my card not working? Why is my balance not updated after a bank transfer?