Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.
What should I do if my card is lost or stolen? How can I transfer money into my account? What is the current exchange rate? Why was my top-up reverted? Why do I need to verify my identity? Why did I receive the wrong amount of cash? Why was a fee charged for my transfer? Why was my cash withdrawal declined? What are the top-up limits? Which countries are supported? Why is my card payment pending? How do I verify my identity? How do I activate my card? How do I verify my top-up? Why is my virtual card not working? How can I get a disposable virtual card? What is the charge for topping up by bank transfer? Why is my balance not updated after a bank transfer? Why is my balance not updated after a cheque or cash deposit? How do I get a virtual card? What is the age limit for using the service? How do I order a physical card? How do I edit my personal details? How do I receive money? Why is the exchange rate wrong for my cash withdrawal? What should I do if I forgot my passcode? How do I request a refund? When will my card arrive? What is automatic top-up? Why is my direct debit payment not recognised?