I tried to top-up, why didn't it work?
Was my card payment reverted? Why is my balance not updated after a cheque or cash deposit? What is automatic top-up? How do I top up my account by card? What should I do if my card is swallowed? Which fiat currencies are supported? When will my card arrive? What are the limits for disposable cards? How do I use Apple Pay or Google Pay? How do I get a physical card? How do I verify the source of my funds? What is the timing for transfers? Why is my balance not updated after a bank transfer? Why is my cash withdrawal not recognised? Why is my card not accepted? What is the charge for topping up by bank transfer? Which countries are supported? What should I do if I forgot my passcode? How do I get a spare card? Why do I need to verify my identity? Why is the beneficiary not allowed? Why was a fee charged for my transfer? Which cards and currencies are supported? What is the estimate for card delivery? Why is my card not working? Why is my card payment not recognised? What is the age limit for using the service? Why is my cash withdrawal pending? Why was my card payment declined? What should I do if my card is about to expire?