I have questions about how to transfer money to my account.
Why did my top-up fail? How do I top up by cash or cheque? Why is my cash withdrawal not recognised? Why is my PIN blocked? What should I do if my card is swallowed? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? How do I get a spare card? Why was a fee charged for my transfer? What is the charge for currency exchange? How do I link my card? What is the age limit for using the service? Why is my top-up pending? What should I do if my card is lost or stolen? How do I request a refund? What is the charge for topping up by card? Why is my balance not updated after a bank transfer? Was my card payment reverted? What should I do if I forgot my passcode? Why is the exchange rate wrong for my card payment? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? How can I get a disposable virtual card? How do I verify my top-up? Why is the exchange rate wrong for my cash withdrawal? Why is my direct debit payment not recognised? What is the charge for cash withdrawal? Which countries are supported? When will my card arrive? How can I exchange currency via the app?