I did a cash deposit to my account but my balance is still the same. What happened?
What is the age limit for using the service? How do I change my PIN? Why do I need to verify my identity? How do I receive money? What is the estimate for card delivery? How do I request a refund? What should I do if my card is swallowed? What is the charge for currency exchange? Why is the beneficiary not allowed? Why did my transfer fail? Why is my card not working? How do I cancel a transfer? Why is my card payment not recognised? Why was a fee charged for my card payment? What is the current exchange rate? How do I get a physical card? When will my card arrive? How do I verify my top-up? What should I do if I forgot my passcode? How can I exchange currency via the app? Which countries are supported? What is the timing for transfers? Why is my cash withdrawal not recognised? How do I edit my personal details? Why is the exchange rate wrong for my card payment? Why has my transfer not been received by the recipient? Why am I unable to verify my identity? Why is my card not accepted? What is automatic top-up? What are the limits for disposable cards?