Is there an additional cost to exchange currencies?
What should I do if my card is lost or stolen? How can I get a disposable virtual card? How do I change my PIN? How do I get a spare card? What should I do if I forgot my passcode? Why has my transfer not been received by the recipient? How do I cancel a transfer? Why is there an extra charge on my statement? Why was my card payment declined? What is the charge for topping up by card? Why is my card payment pending? What is the current exchange rate? Why is my contactless payment not working? Why is my balance not updated after a bank transfer? How do I verify my top-up? What should I do if my card is about to expire? Why is my PIN blocked? Which cards and currencies are supported? Why is my cash withdrawal not recognised? How do I link my card? Why is my top-up pending? What are the limits for disposable cards? Why is my direct debit payment not recognised? How do I top up by cash or cheque? How do I get a virtual card? Was my card payment reverted? Why am I unable to verify my identity? Why did my transfer fail? Why was my transaction charged twice? What should I do if my card is swallowed?