I need to update my demographics.
Why is my top-up pending? How can I transfer money into my account? What should I do if my card is about to expire? What is automatic top-up? Why was my top-up reverted? What should I do if my card is swallowed? Why is my balance not updated after a cheque or cash deposit? What is the estimate for card delivery? Why is my direct debit payment not recognised? Why did I receive the wrong amount of cash? How do I verify my top-up? How do I change my PIN? Why is my balance not updated after a bank transfer? What is the charge for topping up by card? How do I request a refund? Why was my transfer declined? Why is my cash withdrawal not recognised? What are the top-up limits? Which cards and currencies are supported? Why is my card not working? How do I use Apple Pay or Google Pay? How can I exchange currency via the app? Why am I unable to verify my identity? Is ATM support available? How do I activate my card? How do I top up by cash or cheque? What is the age limit for using the service? Was my card payment reverted? Why do I need to verify my identity? Why was a fee charged for my card payment?