Why hasn't my card payment cleared yet?
What is automatic top-up? Why is my PIN blocked? How do I change my PIN? How do I edit my personal details? Why is my virtual card not working? How do I top up my account by card? Is my card a Visa or Mastercard? What is the estimate for card delivery? What is the charge for currency exchange? Why was my transaction charged twice? How do I verify my identity? Why is my balance not updated after a bank transfer? Why is my card not accepted? Why is my contactless payment not working? Why is my refund not showing up? How do I verify my top-up? What is the charge for topping up by bank transfer? Why is my cash withdrawal not recognised? Why was a fee charged for my transfer? How do I terminate my account? How do I verify the source of my funds? How do I order a physical card? How do I request a refund? What are the limits for disposable cards? Which countries are supported? Is ATM support available? What should I do if my card is swallowed? Why was my transfer declined? What should I do if my phone is lost or stolen? Why is my top-up pending?