Why was I charged a fee to transfer money?
What should I do if my phone is lost or stolen? Why did I receive the wrong amount of cash? Which cards and currencies are supported? Why was my card payment declined? Why do I need to verify my identity? How do I link my card? How do I top up by cash or cheque? How do I top up my account by card? What is automatic top-up? What should I do if my card is lost or stolen? Why is there an extra charge on my statement? How do I order a physical card? What is the charge for topping up by card? Is ATM support available? How do I change my PIN? Why is my top-up pending? Why is my card not accepted? What is the current exchange rate? Why is the beneficiary not allowed? What is the charge for currency exchange? Why did my top-up fail? Why am I unable to verify my identity? Why is my card not working? How do I activate my card? How can I get a disposable virtual card? How do I get a spare card? How do I cancel a transfer? What is the charge for cash withdrawal? Why is my cash withdrawal not recognised? Why was my top-up reverted?