Why is it taking so long for my money to appear in my account? I have been waiting a week!
Why did my top-up fail? Why is my contactless payment not working? What is the age limit for using the service? Why was my top-up reverted? How can I transfer money into my account? Why is my cash withdrawal pending? How can I exchange currency via the app? How do I top up by cash or cheque? How do I top up my account by card? What is the current exchange rate? Why was a fee charged for my transfer? Why is there an extra charge on my statement? What should I do if my card is about to expire? Why was my transaction charged twice? Why is my cash withdrawal not recognised? Why is my PIN blocked? How can I get a disposable virtual card? What is the charge for topping up by card? Why is my card not accepted? What should I do if my card is lost or stolen? How do I use Apple Pay or Google Pay? Why was my card payment declined? Why was my transfer declined? Is ATM support available? How do I get a spare card? What should I do if my card is swallowed? Why is the beneficiary not allowed? What is the charge for currency exchange? How do I edit my personal details? Why was a fee charged for my card payment?