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Why is the exchange rate wrong for my card payment? How do I terminate my account? Why was my top-up reverted? Why is my card not accepted? What should I do if my card is compromised? Which cards and currencies are supported? How do I top up my account by card? Why is my direct debit payment not recognised? What should I do if my card is swallowed? Why was a fee charged for my transfer? How do I edit my personal details? What should I do if my card is about to expire? Why was my cash withdrawal declined? When will my card arrive? How do I request a refund? Why am I unable to verify my identity? What are the limits for disposable cards? What is automatic top-up? How do I order a physical card? Why was a fee charged for my card payment? How do I cancel a transfer? Why did I receive the wrong amount of cash? Is ATM support available? What is the estimate for card delivery? How can I exchange currency via the app? Why was my transaction charged twice? How do I change my PIN? Why is my refund not showing up? How do I verify my identity? Which countries are supported?