I don't think I should have been charged a fee to use my card.
Why is my balance not updated after a bank transfer? What is the charge for topping up by card? How do I verify my identity? What should I do if I forgot my passcode? Why is my balance not updated after a cheque or cash deposit? How do I get a physical card? Why has my transfer not been received by the recipient? How do I get a virtual card? What is the charge for cash withdrawal? What is automatic top-up? Why do I need to verify my identity? What is the age limit for using the service? How do I activate my card? How do I verify the source of my funds? Why is my virtual card not working? Why did my transfer fail? Which countries are supported? Why was my cash withdrawal declined? How can I transfer money into my account? Why was my card payment declined? What should I do if my phone is lost or stolen? What is the charge for currency exchange? Why is my cash withdrawal pending? How do I top up my account by card? Why did I receive the wrong amount of cash? Why was my transaction charged twice? How can I exchange currency via the app? Which fiat currencies are supported? What is the timing for transfers? Why is my PIN blocked?