The top up failed
What should I do if I forgot my passcode? What is the charge for topping up by card? What is the charge for topping up by bank transfer? Why has my transfer not been received by the recipient? Why is my card not working? Why is my refund not showing up? What should I do if my card is about to expire? What are the top-up limits? Why is the exchange rate wrong for my card payment? How do I get a physical card? Why is my balance not updated after a cheque or cash deposit? Why was my cash withdrawal declined? How do I use Apple Pay or Google Pay? Why did my transfer fail? What is the timing for transfers? Was my card payment reverted? Why was my card payment declined? Why am I unable to verify my identity? How do I edit my personal details? How do I verify the source of my funds? What should I do if my card is swallowed? How do I get a virtual card? Why was a fee charged for my transfer? Is my card a Visa or Mastercard? Why is my virtual card not working? What is the charge for cash withdrawal? What should I do if my phone is lost or stolen? What should I do if my card is lost or stolen? What is the estimate for card delivery? Why did I receive the wrong amount of cash?