How long does it take to prove my identity?
What should I do if my card is about to expire? Why do I need to verify my identity? How can I get a disposable virtual card? Is my card a Visa or Mastercard? Why did my transfer fail? How do I cancel a transfer? Why is my direct debit payment not recognised? Why was a fee charged for my card payment? Why is my cash withdrawal pending? How do I verify my top-up? What is the age limit for using the service? Why is the exchange rate wrong for my card payment? How do I top up by cash or cheque? Why is my card payment not recognised? How do I edit my personal details? What should I do if my phone is lost or stolen? When will my card arrive? What is the charge for currency exchange? What is the charge for topping up by card? Why did my top-up fail? Which fiat currencies are supported? What is the estimate for card delivery? Why is my card payment pending? Why is my cash withdrawal not recognised? How do I request a refund? How do I verify my identity? How do I get a virtual card? Why was my card payment declined? How do I link my card? Why was my transfer declined?