Someone stole my phone, what is my next step?
How do I order a physical card? Was my card payment reverted? Why is my balance not updated after a cheque or cash deposit? What is the charge for topping up by bank transfer? Why was my top-up reverted? When will my card arrive? Why was my card payment declined? Why is my refund not showing up? Why is my transfer pending? How do I request a refund? How do I edit my personal details? Why did I receive the wrong amount of cash? What are the limits for disposable cards? Why is my card payment not recognised? Why is there an extra charge on my statement? What is the age limit for using the service? Why is my card not working? How can I get a disposable virtual card? Why is my PIN blocked? How do I verify the source of my funds? Why did my transfer fail? How do I top up my account by card? Why was my cash withdrawal declined? What should I do if I forgot my passcode? How do I change my PIN? Why is my cash withdrawal not recognised? How do I top up by cash or cheque? Why is my virtual card not working? Why was a fee charged for my transfer? Why is my direct debit payment not recognised?