What are the steps to verify identity?
What are the top-up limits? What is the timing for transfers? Why is my contactless payment not working? What is the charge for topping up by card? Why is the exchange rate wrong for my card payment? Why is my top-up pending? Why was my top-up reverted? How do I edit my personal details? What are the limits for disposable cards? How do I request a refund? Why is my balance not updated after a cheque or cash deposit? Why is my card payment not recognised? How do I order a physical card? Why is my PIN blocked? Why did my top-up fail? What is automatic top-up? How do I verify my top-up? Why is the exchange rate wrong for my cash withdrawal? What is the estimate for card delivery? Why am I unable to verify my identity? Why was a fee charged for my card payment? How can I exchange currency via the app? How do I top up by cash or cheque? How can I transfer money into my account? Why is my cash withdrawal pending? How do I activate my card? How do I get a spare card? Why did my transfer fail? What should I do if I forgot my passcode? Why was my transaction charged twice?