I transferred some cash and it has not arrived yet.
How do I request a refund? What are the top-up limits? How can I exchange currency via the app? How do I get a physical card? Is my card a Visa or Mastercard? How do I get a virtual card? Why was a fee charged for my transfer? Why is the beneficiary not allowed? Why is my PIN blocked? How do I verify the source of my funds? What should I do if my card is swallowed? How do I order a physical card? Why is my cash withdrawal not recognised? Why is my card payment pending? What should I do if my card is lost or stolen? Why is my direct debit payment not recognised? How do I terminate my account? Which fiat currencies are supported? How do I top up by cash or cheque? How do I activate my card? Why was my cash withdrawal declined? Why is my balance not updated after a bank transfer? What is the charge for currency exchange? Why is my card payment not recognised? What is the charge for cash withdrawal? What is the age limit for using the service? What is the timing for transfers? Why is my card not working? Why is my card not accepted? What is the current exchange rate?