Why can't a beneficiary receive a money transfer from me?
How do I request a refund? How do I edit my personal details? How do I verify the source of my funds? Why did my top-up fail? Why is there an extra charge on my statement? Which countries are supported? Which cards and currencies are supported? Why was my top-up reverted? What is the current exchange rate? Why is my balance not updated after a bank transfer? What is the charge for topping up by card? Why is my PIN blocked? How do I cancel a transfer? Why is my card payment not recognised? How do I get a spare card? How do I activate my card? Why did my transfer fail? How do I link my card? Why was my cash withdrawal declined? Why is my card not accepted? Is ATM support available? What should I do if I forgot my passcode? How do I use Apple Pay or Google Pay? What should I do if my phone is lost or stolen? What is the timing for transfers? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? Why is my contactless payment not working? Why is my cash withdrawal not recognised? How do I top up by cash or cheque?