Why was I charged for transferring money?
How do I get a physical card? How do I get a spare card? Which countries are supported? Why was my transfer declined? What should I do if my card is swallowed? Was my card payment reverted? How do I request a refund? Why is the exchange rate wrong for my cash withdrawal? Why is my direct debit payment not recognised? Why did I receive the wrong amount of cash? What is automatic top-up? What are the limits for disposable cards? How do I activate my card? Which cards and currencies are supported? What is the current exchange rate? Why am I unable to verify my identity? Why was a fee charged for my card payment? Is my card a Visa or Mastercard? How do I top up my account by card? Why was my card payment declined? Why was my transaction charged twice? Why is my card payment not recognised? Why do I need to verify my identity? Why is my balance not updated after a bank transfer? What should I do if I forgot my passcode? What are the top-up limits? How can I transfer money into my account? Why is my card payment pending? Why is my card not accepted? Why was my top-up reverted?