In a recent withdrawal I received less cash than I expected to receive.  Did someone make an error with the exchange rate?
Why is there an extra charge on my statement? Why is my direct debit payment not recognised? Why is my transfer pending? How do I receive money? Why is my balance not updated after a cheque or cash deposit? Why is my card payment not recognised? What should I do if my card is lost or stolen? How do I request a refund? Why is my card payment pending? Why is my refund not showing up? Why is my PIN blocked? What is automatic top-up? How do I activate my card? Why is my balance not updated after a bank transfer? How do I order a physical card? Why am I unable to verify my identity? What should I do if I forgot my passcode? What are the limits for disposable cards? What is the charge for topping up by card? Why was a fee charged for my card payment? What are the top-up limits? How can I transfer money into my account? Why was my card payment declined? What is the charge for topping up by bank transfer? What is the estimate for card delivery? Why is my card not accepted? Was my card payment reverted? Which fiat currencies are supported? When will my card arrive? Why is my cash withdrawal not recognised?