I am having trouble verifying my id.
Why is the exchange rate wrong for my cash withdrawal? How do I top up my account by card? What should I do if my card is lost or stolen? Why was my card payment declined? How can I transfer money into my account? Why is my cash withdrawal not recognised? How do I request a refund? What is the estimate for card delivery? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a bank transfer? Why is my PIN blocked? How can I exchange currency via the app? What is automatic top-up? How do I get a physical card? Why was my top-up reverted? How do I verify the source of my funds? What should I do if I forgot my passcode? What should I do if my card is swallowed? Why is the beneficiary not allowed? How do I receive money? Why is my card not accepted? Why is my refund not showing up? Why was my cash withdrawal declined? What is the age limit for using the service? Why is my virtual card not working? How do I get a spare card? What is the timing for transfers? How do I verify my top-up? Why is my cash withdrawal pending? Why is my contactless payment not working?