I used my card to top-up but the money is gone!
Why did my transfer fail? Why is the beneficiary not allowed? Why is the exchange rate wrong for my card payment? Why has my transfer not been received by the recipient? How can I get a disposable virtual card? How do I terminate my account? Why is my card payment pending? Why is my PIN blocked? Is my card a Visa or Mastercard? How do I get a spare card? Why is my balance not updated after a cheque or cash deposit? Why is my balance not updated after a bank transfer? Why is my direct debit payment not recognised? Why was a fee charged for my card payment? Why is my cash withdrawal pending? What is the timing for transfers? Is ATM support available? How do I receive money? Why is my top-up pending? How do I cancel a transfer? How do I get a physical card? Which fiat currencies are supported? Why did my top-up fail? Was my card payment reverted? Why am I unable to verify my identity? How do I request a refund? Why did I receive the wrong amount of cash? How do I verify my top-up? How do I verify my identity? Why is my card payment not recognised?