I have not received a refund.
Which fiat currencies are supported? What should I do if my card is lost or stolen? What is automatic top-up? How do I request a refund? Is ATM support available? Why is my PIN blocked? Why is my balance not updated after a bank transfer? What is the charge for cash withdrawal? How can I exchange currency via the app? How can I get a disposable virtual card? Why is the exchange rate wrong for my cash withdrawal? Why is my card payment not recognised? Why is my direct debit payment not recognised? Why do I need to verify my identity? What is the timing for transfers? What are the top-up limits? Why is my transfer pending? How do I get a spare card? Why is my top-up pending? What should I do if my card is compromised? Is my card a Visa or Mastercard? Why is my card not accepted? How do I verify the source of my funds? Why was my top-up reverted? What is the age limit for using the service? How do I change my PIN? How do I terminate my account? Why is my balance not updated after a cheque or cash deposit? How do I order a physical card? How do I link my card?