The exchange rate is bad. Are you sure this is the exchange rate?
How do I get a virtual card? Why did my transfer fail? Why was my top-up reverted? What should I do if my card is lost or stolen? Why did my top-up fail? How do I verify the source of my funds? Is ATM support available? What is automatic top-up? How do I top up by cash or cheque? How do I terminate my account? Which cards and currencies are supported? What is the charge for topping up by card? Why is my PIN blocked? Why is my top-up pending? How do I edit my personal details? How do I get a physical card? Why is my card payment not recognised? How do I receive money? How do I request a refund? Why do I need to verify my identity? What is the current exchange rate? Why is my transfer pending? Why is my balance not updated after a cheque or cash deposit? Why is my card not accepted? Why did I receive the wrong amount of cash? Which countries are supported? Why is my card not working? What is the charge for cash withdrawal? Why is my refund not showing up? How do I link my card?