There is a direct debit payment I don't recognize.
Which countries are supported? Why was my cash withdrawal declined? Why did I receive the wrong amount of cash? How do I activate my card? Why was my card payment declined? How do I change my PIN? Is ATM support available? How do I request a refund? When will my card arrive? Is my card a Visa or Mastercard? What is the charge for topping up by card? Which cards and currencies are supported? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? Why has my transfer not been received by the recipient? Why is my balance not updated after a bank transfer? How do I verify my top-up? Why did my transfer fail? What is the charge for topping up by bank transfer? Why is my transfer pending? Why do I need to verify my identity? How do I receive money? How do I get a virtual card? How do I order a physical card? Why was my transfer declined? How do I cancel a transfer? What is automatic top-up? How do I get a spare card? How do I use Apple Pay or Google Pay? How do I get a physical card?