My transfer was declined. Why did this happen?
How do I change my PIN? Why is my top-up pending? Which cards and currencies are supported? Why is my card payment pending? Why is there an extra charge on my statement? How do I verify my identity? What is the charge for topping up by card? How do I activate my card? What should I do if my card is about to expire? What is automatic top-up? What is the current exchange rate? How do I verify my top-up? Why is my refund not showing up? Why is my contactless payment not working? Why is my balance not updated after a bank transfer? What are the limits for disposable cards? Why was a fee charged for my card payment? Why was a fee charged for my transfer? Why is my card payment not recognised? Why was my top-up reverted? What is the charge for topping up by bank transfer? What is the charge for cash withdrawal? Is my card a Visa or Mastercard? Which fiat currencies are supported? How do I terminate my account? Why is my transfer pending? Why is the beneficiary not allowed? How do I edit my personal details? How do I order a physical card? Why was my cash withdrawal declined?