Why was an extra charge added when I used my card?
Why is my cash withdrawal not recognised? Why was my card payment declined? Why is my virtual card not working? What is the age limit for using the service? Why is my contactless payment not working? How do I cancel a transfer? Why is my direct debit payment not recognised? What should I do if my card is compromised? How can I exchange currency via the app? Why is my refund not showing up? Is ATM support available? Why is my cash withdrawal pending? What is the charge for currency exchange? Why did I receive the wrong amount of cash? Why was my cash withdrawal declined? Why is my balance not updated after a bank transfer? How do I terminate my account? Why is the beneficiary not allowed? What is the estimate for card delivery? Why is the exchange rate wrong for my cash withdrawal? How do I order a physical card? Why is my top-up pending? Why has my transfer not been received by the recipient? How do I top up by cash or cheque? Why is my balance not updated after a cheque or cash deposit? Which countries are supported? What should I do if my phone is lost or stolen? What are the top-up limits? Why is my transfer pending? What is the charge for topping up by card?