I was under the impression that you offer crypto top up; however,  it doesn't appear to be working. The money has now disappeared from my account so I need to know what the deal is?
Why do I need to verify my identity? How do I change my PIN? Why was my transaction charged twice? Why is my card not working? What are the top-up limits? Why is my balance not updated after a bank transfer? How do I get a spare card? Which fiat currencies are supported? Is ATM support available? Why am I unable to verify my identity? How can I get a disposable virtual card? What is the charge for cash withdrawal? Why is my card payment not recognised? How do I link my card? How do I verify my identity? How do I get a physical card? Why is my cash withdrawal pending? Why is the beneficiary not allowed? Why is my cash withdrawal not recognised? Why is my top-up pending? Which countries are supported? Why is my card payment pending? Why has my transfer not been received by the recipient? What should I do if my card is compromised? How can I transfer money into my account? Was my card payment reverted? What should I do if I forgot my passcode? What should I do if my phone is lost or stolen? Why was my cash withdrawal declined? Why did my transfer fail?