What are the reasons for a declined transfer?
Why has my transfer not been received by the recipient? Why was a fee charged for my card payment? Why did I receive the wrong amount of cash? How do I top up my account by card? How can I exchange currency via the app? How do I terminate my account? What is the charge for currency exchange? What is automatic top-up? What should I do if I forgot my passcode? How can I transfer money into my account? What is the charge for topping up by bank transfer? What should I do if my phone is lost or stolen? How do I verify my top-up? What should I do if my card is about to expire? How do I receive money? What is the charge for topping up by card? Why is my balance not updated after a cheque or cash deposit? Why is my virtual card not working? How do I get a physical card? Why did my transfer fail? Why was my card payment declined? How do I cancel a transfer? Why is the exchange rate wrong for my card payment? How do I activate my card? Is ATM support available? Why is the exchange rate wrong for my cash withdrawal? How can I get a disposable virtual card? How do I link my card? Which cards and currencies are supported? How do I order a physical card?