My card couldn't complete a transfer, why?
Why is the exchange rate wrong for my card payment? How do I receive money? What is the charge for currency exchange? What should I do if my card is compromised? Why is my refund not showing up? What is the timing for transfers? Why is my card not accepted? How do I verify the source of my funds? What should I do if I forgot my passcode? Why is my PIN blocked? How do I top up my account by card? What is the charge for topping up by card? Why is my cash withdrawal not recognised? What are the limits for disposable cards? How do I request a refund? How do I cancel a transfer? How do I terminate my account? Why is my card not working? What is the current exchange rate? Why did I receive the wrong amount of cash? Which fiat currencies are supported? Why is my transfer pending? How do I get a virtual card? Is ATM support available? How do I edit my personal details? Why is my top-up pending? Why is my direct debit payment not recognised? Which countries are supported? How do I verify my identity? Why am I unable to verify my identity?