How old do you need to be to have an account?
Why is my transfer pending? How do I link my card? What is the charge for topping up by bank transfer? Why is my PIN blocked? What is the charge for currency exchange? What should I do if my card is lost or stolen? Why did my top-up fail? Why is my card not working? Why did my transfer fail? How do I get a spare card? How do I cancel a transfer? Why was my card payment declined? Why is the exchange rate wrong for my card payment? Why is my card not accepted? How do I terminate my account? How do I order a physical card? How do I activate my card? Is my card a Visa or Mastercard? Why is my contactless payment not working? Which fiat currencies are supported? Why was my transfer declined? Why is my cash withdrawal not recognised? How can I exchange currency via the app? Why is my balance not updated after a bank transfer? How do I receive money? How do I edit my personal details? Why is the exchange rate wrong for my cash withdrawal? How do I get a virtual card? Why is my card payment pending? Why is my direct debit payment not recognised?