How long does transfers take?
How do I get a physical card? Why is the beneficiary not allowed? Why do I need to verify my identity? What should I do if my card is about to expire? What should I do if my card is lost or stolen? How do I verify my top-up? Why is my cash withdrawal pending? What should I do if my card is swallowed? Why has my transfer not been received by the recipient? How do I terminate my account? Why is my card payment not recognised? What is the charge for currency exchange? What is the charge for cash withdrawal? How do I request a refund? Why is my top-up pending? How do I link my card? Why was my transfer declined? Why did my transfer fail? Why is my transfer pending? Why is my cash withdrawal not recognised? Which cards and currencies are supported? Why was my top-up reverted? Why is there an extra charge on my statement? Is ATM support available? How do I change my PIN? Why was my transaction charged twice? How do I get a virtual card? Why is my refund not showing up? Is my card a Visa or Mastercard? Why is the exchange rate wrong for my cash withdrawal?