My money disappeared! Please help??
Why is my top-up pending? How do I cancel a transfer? Why is my refund not showing up? Why was my card payment declined? How do I change my PIN? Why was a fee charged for my transfer? Why is my direct debit payment not recognised? Is my card a Visa or Mastercard? Why did I receive the wrong amount of cash? Why is my balance not updated after a cheque or cash deposit? Why is the exchange rate wrong for my card payment? What is automatic top-up? Why has my transfer not been received by the recipient? How can I transfer money into my account? Was my card payment reverted? How do I terminate my account? How do I link my card? What is the charge for cash withdrawal? What should I do if my card is lost or stolen? How do I order a physical card? How do I verify my identity? How do I activate my card? Why do I need to verify my identity? How do I verify my top-up? Why is my PIN blocked? How do I top up my account by card? What is the estimate for card delivery? How do I get a physical card? What is the current exchange rate? How do I top up by cash or cheque?