I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do.  Can you please help figure this out?
Why was my card payment declined? What should I do if my card is lost or stolen? Was my card payment reverted? Which fiat currencies are supported? Why was my transfer declined? How do I top up by cash or cheque? Why is there an extra charge on my statement? How do I top up my account by card? Why is my balance not updated after a bank transfer? Why is my balance not updated after a cheque or cash deposit? When will my card arrive? Why is my card payment pending? What is the charge for topping up by card? Why is my contactless payment not working? How do I edit my personal details? What is the estimate for card delivery? How do I get a spare card? What are the limits for disposable cards? Why did my transfer fail? What should I do if I forgot my passcode? How do I get a physical card? Why is my refund not showing up? Why is my card payment not recognised? Why was my cash withdrawal declined? Why is my top-up pending? What should I do if my card is about to expire? Why was my top-up reverted? Why is my card not working? What should I do if my phone is lost or stolen? How can I transfer money into my account?