I would like to verify my source of funds.
Why is my balance not updated after a cheque or cash deposit? How do I activate my card? Why is the exchange rate wrong for my card payment? Why do I need to verify my identity? Why did my top-up fail? How do I request a refund? How do I verify my top-up? What should I do if my card is compromised? Why is there an extra charge on my statement? Why is my contactless payment not working? What is the charge for topping up by bank transfer? Why is my cash withdrawal not recognised? How can I transfer money into my account? Was my card payment reverted? What is the charge for currency exchange? How do I top up by cash or cheque? Why is my virtual card not working? Why was my card payment declined? Why is my direct debit payment not recognised? Why was my transaction charged twice? Which cards and currencies are supported? What is the charge for topping up by card? How do I top up my account by card? Why has my transfer not been received by the recipient? What is automatic top-up? Why did my transfer fail? How do I use Apple Pay or Google Pay? What should I do if I forgot my passcode? Why was a fee charged for my card payment? What are the limits for disposable cards?