I should not have been charged a fee for my transfer.
Why am I unable to verify my identity? Why has my transfer not been received by the recipient? What is the current exchange rate? Which cards and currencies are supported? Which fiat currencies are supported? How do I top up by cash or cheque? How do I get a spare card? How do I get a virtual card? What is the charge for topping up by card? How do I activate my card? When will my card arrive? Why did my top-up fail? Why is there an extra charge on my statement? What is the estimate for card delivery? Why is my virtual card not working? Why is my balance not updated after a bank transfer? Why is my refund not showing up? Why is my cash withdrawal pending? How do I change my PIN? Why is my balance not updated after a cheque or cash deposit? What is the charge for topping up by bank transfer? What is the age limit for using the service? Why is my card payment pending? Why did I receive the wrong amount of cash? Why is my contactless payment not working? How do I verify my top-up? Why is my top-up pending? How can I exchange currency via the app? What should I do if my card is compromised? How do I order a physical card?