Help! My account doesn't show any funds. Is transferring funds an option I can use?
Why is my card payment not recognised? Why is my PIN blocked? Why was my transaction charged twice? Why was my cash withdrawal declined? What is the charge for cash withdrawal? Why is the exchange rate wrong for my cash withdrawal? How do I terminate my account? What is the age limit for using the service? Which countries are supported? Is ATM support available? Why is my virtual card not working? What should I do if my card is swallowed? How do I verify the source of my funds? How do I top up by cash or cheque? Why is my contactless payment not working? How do I verify my top-up? Why was my top-up reverted? How do I verify my identity? How can I exchange currency via the app? Why is my balance not updated after a cheque or cash deposit? How do I order a physical card? Is my card a Visa or Mastercard? What are the top-up limits? What should I do if I forgot my passcode? Why am I unable to verify my identity? Why is my cash withdrawal not recognised? What should I do if my phone is lost or stolen? What should I do if my card is about to expire? How do I use Apple Pay or Google Pay? Why is my cash withdrawal pending?