What are your exchange rates calculated from?
What is the estimate for card delivery? Why is my PIN blocked? How do I change my PIN? Why is my refund not showing up? What are the top-up limits? Why was my transfer declined? Is ATM support available? Why is my transfer pending? Why is my direct debit payment not recognised? How do I receive money? What is the charge for cash withdrawal? Which fiat currencies are supported? Why is the beneficiary not allowed? Why is my card not accepted? Why do I need to verify my identity? Why is my cash withdrawal not recognised? Why is my contactless payment not working? What should I do if my card is lost or stolen? Why is the exchange rate wrong for my card payment? Why was a fee charged for my card payment? What should I do if my card is about to expire? What is the charge for topping up by bank transfer? Why is my balance not updated after a cheque or cash deposit? How do I edit my personal details? How do I verify my identity? How can I transfer money into my account? What is automatic top-up? Which cards and currencies are supported? How do I get a physical card? What should I do if my card is compromised?