Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.
Why is there an extra charge on my statement? What should I do if my card is lost or stolen? Why is my refund not showing up? What is the charge for topping up by card? Why was my card payment declined? How can I get a disposable virtual card? What is the estimate for card delivery? Why was my transfer declined? Why is my direct debit payment not recognised? Why is my PIN blocked? What is the charge for topping up by bank transfer? How do I edit my personal details? How do I order a physical card? Why is my transfer pending? How do I terminate my account? Which cards and currencies are supported? Why is my card payment pending? Why is my contactless payment not working? Why is my balance not updated after a cheque or cash deposit? What should I do if my phone is lost or stolen? What should I do if my card is swallowed? How do I get a virtual card? Why was a fee charged for my card payment? How do I verify my identity? What should I do if my card is compromised? How do I verify my top-up? What are the top-up limits? Why is my cash withdrawal pending? What should I do if my card is about to expire? What should I do if I forgot my passcode?