Where is the money that I transferred.
Why is my balance not updated after a cheque or cash deposit? How do I link my card? Why did my transfer fail? What is the current exchange rate? Why is my card payment not recognised? Why did my top-up fail? Why is there an extra charge on my statement? Why is my card not accepted? How do I change my PIN? What should I do if my card is swallowed? What is the age limit for using the service? What is the charge for cash withdrawal? Is my card a Visa or Mastercard? Why is my virtual card not working? Why is my transfer pending? Why is my top-up pending? What is the charge for topping up by bank transfer? How do I cancel a transfer? Why is the exchange rate wrong for my cash withdrawal? Why is my cash withdrawal pending? Why was my top-up reverted? What are the top-up limits? How do I edit my personal details? What is the estimate for card delivery? Why is my contactless payment not working? Why was my transaction charged twice? How do I request a refund? How do I verify the source of my funds? How can I get a disposable virtual card? Why am I unable to verify my identity?