My identity verification didn't work
Why was my top-up reverted? Which countries are supported? Why is my transfer pending? Why was a fee charged for my card payment? What is the estimate for card delivery? Why is the exchange rate wrong for my card payment? Why was my cash withdrawal declined? Why did my top-up fail? What is the charge for topping up by bank transfer? What is the age limit for using the service? How do I verify my identity? Why was my transfer declined? How do I activate my card? How do I get a spare card? How do I get a virtual card? How can I transfer money into my account? Why is my contactless payment not working? Why is my direct debit payment not recognised? Why is my card payment pending? Why is my virtual card not working? How do I top up by cash or cheque? Why is my balance not updated after a bank transfer? Why is there an extra charge on my statement? How can I exchange currency via the app? How do I use Apple Pay or Google Pay? How do I terminate my account? Why is the exchange rate wrong for my cash withdrawal? What are the top-up limits? How do I edit my personal details? Why is the beneficiary not allowed?