Can I link my card I previously received?
Why did I receive the wrong amount of cash? Which fiat currencies are supported? How do I edit my personal details? Why is my balance not updated after a bank transfer? How do I top up my account by card? Why is my top-up pending? How do I request a refund? Why was my top-up reverted? What is the charge for topping up by bank transfer? What should I do if my card is about to expire? Why was my card payment declined? What should I do if my phone is lost or stolen? How do I get a spare card? Why is my direct debit payment not recognised? What are the top-up limits? How do I verify my identity? How do I verify my top-up? How do I receive money? Why was a fee charged for my transfer? Why is my virtual card not working? Why is the exchange rate wrong for my card payment? What should I do if my card is lost or stolen? Why has my transfer not been received by the recipient? How do I get a physical card? Why is there an extra charge on my statement? How do I terminate my account? How do I order a physical card? What is the age limit for using the service? Is my card a Visa or Mastercard? Why is my card payment pending?