I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.
Which cards and currencies are supported? How do I receive money? Why was a fee charged for my transfer? Why do I need to verify my identity? How can I get a disposable virtual card? Why is my balance not updated after a cheque or cash deposit? What should I do if I forgot my passcode? What should I do if my card is about to expire? Why is my direct debit payment not recognised? Why is the exchange rate wrong for my card payment? Why is the beneficiary not allowed? What is the timing for transfers? Which countries are supported? Why is my cash withdrawal pending? Why is my top-up pending? Which fiat currencies are supported? Why did I receive the wrong amount of cash? What is the charge for topping up by card? How do I top up by cash or cheque? How do I verify my identity? How can I transfer money into my account? How do I activate my card? How do I verify my top-up? Why is my transfer pending? What are the top-up limits? How do I link my card? Why is my cash withdrawal not recognised? How do I terminate my account? Why did my transfer fail? Why was my card payment declined?