This exchange rate you use is awful! Please tell me this is a mistake and not the official interbank exchange rate!
Why is my balance not updated after a cheque or cash deposit? How do I receive money? How do I request a refund? What are the top-up limits? Why is my transfer pending? Why is the exchange rate wrong for my cash withdrawal? Why did my top-up fail? How do I activate my card? How do I top up my account by card? What is the age limit for using the service? What should I do if my card is swallowed? How do I verify my top-up? How can I get a disposable virtual card? Why was my top-up reverted? How do I cancel a transfer? How do I change my PIN? What is the timing for transfers? Why was my cash withdrawal declined? What is the charge for cash withdrawal? What are the limits for disposable cards? Why is my virtual card not working? What should I do if my card is about to expire? Why is my cash withdrawal pending? How do I terminate my account? When will my card arrive? Why was a fee charged for my transfer? Why is my refund not showing up? Why is my card payment pending? How do I link my card? Is ATM support available?