When exchanging, how much are the rates?
Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? How do I get a virtual card? Why was my transfer declined? What should I do if my card is compromised? Why is my direct debit payment not recognised? Why was my card payment declined? Why did I receive the wrong amount of cash? What are the top-up limits? How do I terminate my account? Why did my top-up fail? How do I top up my account by card? How do I verify my top-up? How do I verify the source of my funds? How do I activate my card? What is automatic top-up? Why is my card payment pending? Why is my cash withdrawal pending? Why is my top-up pending? Was my card payment reverted? How do I cancel a transfer? Why is my refund not showing up? Why is the exchange rate wrong for my cash withdrawal? How do I use Apple Pay or Google Pay? What are the limits for disposable cards? Why is my card not accepted? Why has my transfer not been received by the recipient? How do I get a physical card? How do I get a spare card? Why is my balance not updated after a bank transfer?