The refund isn't appearing in my account
Is my card a Visa or Mastercard? Why was a fee charged for my transfer? What are the limits for disposable cards? What is the charge for topping up by bank transfer? Which fiat currencies are supported? What should I do if my phone is lost or stolen? How can I transfer money into my account? What is the charge for cash withdrawal? Why is my virtual card not working? Why did my transfer fail? Why is my balance not updated after a cheque or cash deposit? How do I cancel a transfer? How do I get a spare card? How do I verify my identity? How do I link my card? What is the charge for currency exchange? Why is the beneficiary not allowed? How do I activate my card? Why was my card payment declined? Why is my cash withdrawal pending? Why is the exchange rate wrong for my card payment? Why is the exchange rate wrong for my cash withdrawal? Why is my direct debit payment not recognised? How do I use Apple Pay or Google Pay? Why is my card payment not recognised? Why is my balance not updated after a bank transfer? What are the top-up limits? How do I verify my top-up? What is the timing for transfers? How do I get a physical card?