how do the cards work?
What should I do if my card is about to expire? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? How do I terminate my account? How do I cancel a transfer? Why was my transfer declined? Why is my refund not showing up? Was my card payment reverted? What should I do if my phone is lost or stolen? Which cards and currencies are supported? What is the age limit for using the service? What should I do if my card is compromised? Is my card a Visa or Mastercard? Why is my top-up pending? Why is my cash withdrawal pending? Why is the exchange rate wrong for my card payment? Why is my card payment pending? Why is my direct debit payment not recognised? Why is my card not accepted? Why was a fee charged for my transfer? What is the current exchange rate? Why was my top-up reverted? How do I get a spare card? Why did I receive the wrong amount of cash? Why is my balance not updated after a bank transfer? When will my card arrive? Why is my transfer pending? What is the timing for transfers? Why is my card payment not recognised? How do I request a refund?