How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?
How do I verify my top-up? What should I do if my card is lost or stolen? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? Why do I need to verify my identity? Is ATM support available? Why was my top-up reverted? How do I request a refund? Why is the exchange rate wrong for my card payment? What should I do if my card is swallowed? How can I transfer money into my account? How do I use Apple Pay or Google Pay? What is the charge for topping up by card? Why is my card payment not recognised? Why is the beneficiary not allowed? Why is there an extra charge on my statement? What should I do if I forgot my passcode? What is the current exchange rate? Why is my transfer pending? What is the age limit for using the service? Why is my virtual card not working? How do I get a virtual card? How do I cancel a transfer? What is the estimate for card delivery? Why was a fee charged for my transfer? Why is my top-up pending? What should I do if my card is about to expire? Why am I unable to verify my identity? How do I edit my personal details? Which fiat currencies are supported?