I have a payment that is still pending
Why is there an extra charge on my statement? Why is my transfer pending? How do I top up my account by card? How do I cancel a transfer? How do I get a physical card? What is the timing for transfers? Why is my cash withdrawal pending? What should I do if I forgot my passcode? Why is my refund not showing up? How do I verify my identity? Why is my balance not updated after a bank transfer? Why is my top-up pending? What is automatic top-up? How do I top up by cash or cheque? Why is my PIN blocked? Why is the beneficiary not allowed? How do I receive money? Why was my top-up reverted? What is the age limit for using the service? How can I transfer money into my account? Why was my transaction charged twice? How can I exchange currency via the app? How do I request a refund? Why is my card not accepted? How do I link my card? Why is my direct debit payment not recognised? Why is my card not working? Why is my balance not updated after a cheque or cash deposit? How do I change my PIN? What should I do if my phone is lost or stolen?