I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.
Why is my transfer pending? What should I do if my card is about to expire? Which fiat currencies are supported? How can I transfer money into my account? How do I get a physical card? What is the charge for cash withdrawal? What is the estimate for card delivery? What should I do if my card is swallowed? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? Why did my top-up fail? What is the charge for topping up by card? Why is the beneficiary not allowed? Why is my cash withdrawal not recognised? What is the current exchange rate? Why is my card not working? Why did I receive the wrong amount of cash? How do I order a physical card? How do I receive money? Which cards and currencies are supported? Why is the exchange rate wrong for my card payment? Why is my top-up pending? How do I terminate my account? What are the top-up limits? What is automatic top-up? Why am I unable to verify my identity? How do I change my PIN? How do I get a virtual card? Why is my balance not updated after a bank transfer? What are the limits for disposable cards?