What went wrong when I tried to do my transfer?
Why was my card payment declined? What is the current exchange rate? How do I get a virtual card? What should I do if my phone is lost or stolen? Why is my virtual card not working? Why did I receive the wrong amount of cash? How do I verify my identity? Why is my direct debit payment not recognised? What is the estimate for card delivery? Was my card payment reverted? Which countries are supported? Why is my card payment pending? When will my card arrive? How can I exchange currency via the app? How do I order a physical card? Why is my card not accepted? How do I request a refund? What is the charge for topping up by card? How can I get a disposable virtual card? How do I get a spare card? Why was a fee charged for my transfer? Why is my PIN blocked? Why was my cash withdrawal declined? How do I edit my personal details? Why do I need to verify my identity? What is the charge for topping up by bank transfer? What should I do if my card is compromised? Why is my transfer pending? Why is my balance not updated after a bank transfer? How do I verify my top-up?