Why was I charged an extra fee when using an ATM?
Why is my card payment pending? What is automatic top-up? Why is there an extra charge on my statement? Why is the exchange rate wrong for my card payment? Which cards and currencies are supported? How do I get a virtual card? Why is my PIN blocked? How can I exchange currency via the app? Why was a fee charged for my transfer? Why is my card payment not recognised? How do I receive money? How do I cancel a transfer? Why was my card payment declined? How do I request a refund? What is the current exchange rate? How do I verify my top-up? What should I do if I forgot my passcode? Why was a fee charged for my card payment? What is the age limit for using the service? Why has my transfer not been received by the recipient? Why do I need to verify my identity? What is the charge for currency exchange? How do I top up my account by card? How do I order a physical card? How do I use Apple Pay or Google Pay? What is the charge for topping up by card? Why was my top-up reverted? What should I do if my card is lost or stolen? Why did I receive the wrong amount of cash? Why is my transfer pending?