In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?
How can I transfer money into my account? Why is the beneficiary not allowed? What is the age limit for using the service? How do I verify my identity? How can I exchange currency via the app? Why was a fee charged for my transfer? What should I do if my card is about to expire? Why is my balance not updated after a bank transfer? Why is my card payment not recognised? What is automatic top-up? Why did I receive the wrong amount of cash? What is the charge for topping up by card? Why is my refund not showing up? Is my card a Visa or Mastercard? How do I activate my card? Why is my cash withdrawal not recognised? Is ATM support available? Why is my top-up pending? How do I edit my personal details? Why is my PIN blocked? What is the timing for transfers? Why is my card not working? How do I cancel a transfer? What are the top-up limits? Why is my virtual card not working? Why was a fee charged for my card payment? How do I request a refund? Why do I need to verify my identity? What should I do if I forgot my passcode? How do I verify the source of my funds?