Help my prove my identity.
Why is my direct debit payment not recognised? Why did I receive the wrong amount of cash? Why did my transfer fail? Why was my transaction charged twice? What is automatic top-up? How do I link my card? What is the timing for transfers? Why is my contactless payment not working? Why do I need to verify my identity? How do I terminate my account? What is the charge for topping up by bank transfer? What should I do if my phone is lost or stolen? Why is my card not working? How do I order a physical card? How do I top up my account by card? Why was my top-up reverted? Why is the beneficiary not allowed? How do I receive money? What should I do if my card is swallowed? Why was my transfer declined? Why was my cash withdrawal declined? Why is my cash withdrawal not recognised? Why is my transfer pending? Why is my card not accepted? Why is my refund not showing up? Why was a fee charged for my transfer? What should I do if my card is about to expire? What is the charge for currency exchange? What is the estimate for card delivery? Which cards and currencies are supported?