My app statement shows I took out cash from an ATM but I did not. What can I do?
Why is the exchange rate wrong for my cash withdrawal? Why was a fee charged for my transfer? What are the limits for disposable cards? Why was my top-up reverted? How can I transfer money into my account? How do I get a physical card? How can I exchange currency via the app? What should I do if my card is lost or stolen? How do I top up my account by card? How do I link my card? How do I verify my identity? Why did my top-up fail? How do I order a physical card? Why is my card payment not recognised? How do I get a virtual card? What should I do if my card is about to expire? How do I receive money? How do I verify the source of my funds? Why is my direct debit payment not recognised? Why was my card payment declined? How do I get a spare card? Why has my transfer not been received by the recipient? How do I cancel a transfer? How do I verify my top-up? What is the current exchange rate? What should I do if my card is compromised? Which fiat currencies are supported? What should I do if my card is swallowed? Why is my PIN blocked? Why is my card payment pending?