Some cash was withdrawn in the app, but I did not do it.
Why is there an extra charge on my statement? Why is my contactless payment not working? What should I do if my phone is lost or stolen? What should I do if my card is swallowed? Why is my card payment pending? How do I activate my card? When will my card arrive? What should I do if I forgot my passcode? Why is the exchange rate wrong for my cash withdrawal? Why is my virtual card not working? Why has my transfer not been received by the recipient? What is the charge for topping up by bank transfer? How do I get a virtual card? What is the timing for transfers? Why is my cash withdrawal pending? Why was my transaction charged twice? Why do I need to verify my identity? How do I use Apple Pay or Google Pay? Why did my top-up fail? Why is my transfer pending? Why was my cash withdrawal declined? How do I top up my account by card? What should I do if my card is lost or stolen? Why is my refund not showing up? How can I transfer money into my account? Why is my card payment not recognised? How do I order a physical card? Why am I unable to verify my identity? What is the charge for topping up by card? Why was a fee charged for my card payment?