Where can I order my virtual card?
Why is my top-up pending? Why is my refund not showing up? Why has my transfer not been received by the recipient? What is the charge for topping up by card? Why is my balance not updated after a bank transfer? What is the charge for currency exchange? Why did my top-up fail? Why did I receive the wrong amount of cash? What is the charge for cash withdrawal? What should I do if my phone is lost or stolen? How do I verify my identity? How do I request a refund? Was my card payment reverted? Is my card a Visa or Mastercard? Why is my balance not updated after a cheque or cash deposit? How do I verify my top-up? Which fiat currencies are supported? How do I top up my account by card? Why was a fee charged for my transfer? How do I cancel a transfer? Why is my direct debit payment not recognised? Why is my PIN blocked? Why am I unable to verify my identity? Why was my card payment declined? What is automatic top-up? What should I do if I forgot my passcode? What should I do if my card is about to expire? Why is my cash withdrawal pending? Why is my transfer pending? How do I use Apple Pay or Google Pay?