What can I do to make my physical card work?
Why is there an extra charge on my statement? Why did I receive the wrong amount of cash? Why is my card payment pending? What is the age limit for using the service? How can I exchange currency via the app? How do I link my card? What should I do if my card is lost or stolen? Why do I need to verify my identity? Why was a fee charged for my card payment? Why did my transfer fail? Is ATM support available? How can I transfer money into my account? What should I do if I forgot my passcode? Why was my cash withdrawal declined? How do I verify my top-up? Why was my transfer declined? Why is my direct debit payment not recognised? How can I get a disposable virtual card? How do I cancel a transfer? What should I do if my card is swallowed? How do I receive money? What is the current exchange rate? Why is my card not accepted? Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds? Why is my refund not showing up? What is automatic top-up? How do I change my PIN? How do I get a virtual card? Which fiat currencies are supported?