How come my transfer got declined
Why is the exchange rate wrong for my card payment? Why is the exchange rate wrong for my cash withdrawal? Which countries are supported? How do I use Apple Pay or Google Pay? Why is my card not accepted? Why is my cash withdrawal pending? Why is my direct debit payment not recognised? How do I top up by cash or cheque? How do I verify my top-up? Is ATM support available? What should I do if my card is lost or stolen? How can I exchange currency via the app? How do I activate my card? How do I edit my personal details? How do I get a virtual card? How do I terminate my account? Why did my transfer fail? How do I request a refund? How do I get a spare card? What should I do if my card is swallowed? What should I do if my phone is lost or stolen? How do I get a physical card? How do I link my card? What is the charge for topping up by card? What is the charge for cash withdrawal? Why is my balance not updated after a cheque or cash deposit? Why do I need to verify my identity? Why was my top-up reverted? How do I verify the source of my funds? How do I order a physical card?