What physical locations can I use cash to top up?
Why is there an extra charge on my statement? What are the limits for disposable cards? Why is my PIN blocked? Why is my contactless payment not working? How do I verify my top-up? Why is my card not working? Was my card payment reverted? How do I cancel a transfer? Why is my balance not updated after a cheque or cash deposit? Why do I need to verify my identity? What is the charge for topping up by bank transfer? Why did I receive the wrong amount of cash? What should I do if my card is lost or stolen? Why is my card payment not recognised? What are the top-up limits? Is my card a Visa or Mastercard? Why did my transfer fail? Why did my top-up fail? Why is my cash withdrawal pending? How do I receive money? How do I request a refund? Why was my card payment declined? Why is my transfer pending? What is the age limit for using the service? What is the charge for cash withdrawal? What should I do if my card is swallowed? How do I terminate my account? Why is my direct debit payment not recognised? What is the estimate for card delivery? How do I get a spare card?