I just tried to top-up and now I'm getting an additional verification message, why?
How do I change my PIN? What should I do if my card is compromised? Why was my top-up reverted? How do I verify the source of my funds? Was my card payment reverted? What should I do if my card is about to expire? What is the charge for currency exchange? Why is my PIN blocked? Is ATM support available? Why is my cash withdrawal not recognised? Why is my balance not updated after a cheque or cash deposit? Why was my transaction charged twice? How do I link my card? Why was a fee charged for my transfer? What is automatic top-up? How do I get a spare card? Which fiat currencies are supported? Why is the exchange rate wrong for my cash withdrawal? How can I exchange currency via the app? Why is my card not accepted? How do I order a physical card? Why is my direct debit payment not recognised? Which countries are supported? What is the charge for topping up by bank transfer? How do I get a virtual card? What should I do if I forgot my passcode? Is my card a Visa or Mastercard? What are the top-up limits? Why was a fee charged for my card payment? Why is my contactless payment not working?