I'm not verifying my identity.
Why is my cash withdrawal not recognised? Why is my refund not showing up? How do I verify my identity? Is my card a Visa or Mastercard? Why did I receive the wrong amount of cash? Why is my PIN blocked? Why is my contactless payment not working? What are the top-up limits? Why is my transfer pending? Which fiat currencies are supported? Why is my card not accepted? What should I do if my card is lost or stolen? Why is the beneficiary not allowed? How do I change my PIN? Was my card payment reverted? Why did my transfer fail? How do I get a spare card? Why did my top-up fail? What is the estimate for card delivery? How do I cancel a transfer? Why was my cash withdrawal declined? What is the current exchange rate? Why is my card payment pending? Why is the exchange rate wrong for my card payment? When will my card arrive? How do I terminate my account? How do I edit my personal details? How can I transfer money into my account? How do I activate my card? What should I do if my card is swallowed?