Do I pay extra for exchange?
What should I do if my card is swallowed? Why is my direct debit payment not recognised? How do I get a spare card? What is the estimate for card delivery? How do I verify my top-up? How do I request a refund? What should I do if I forgot my passcode? What should I do if my card is about to expire? When will my card arrive? How can I get a disposable virtual card? Which cards and currencies are supported? Why is my virtual card not working? How do I get a virtual card? Why did my transfer fail? What is the age limit for using the service? Why was my transfer declined? Why is the exchange rate wrong for my cash withdrawal? Why was my card payment declined? Why is my contactless payment not working? Why is my refund not showing up? How do I get a physical card? Why did I receive the wrong amount of cash? How do I top up my account by card? Why is the exchange rate wrong for my card payment? Why was my transaction charged twice? How do I use Apple Pay or Google Pay? How do I link my card? What should I do if my phone is lost or stolen? Why is my card not accepted? What is the charge for topping up by card?