I purchased something and already received it, why hasn't the money taken out?
Why is my PIN blocked? How do I get a virtual card? What are the top-up limits? Why is my contactless payment not working? How do I link my card? How can I transfer money into my account? Why is the exchange rate wrong for my card payment? What should I do if my phone is lost or stolen? Why is my card payment not recognised? Why is my card not accepted? How do I top up my account by card? What is the charge for topping up by card? How do I terminate my account? How do I request a refund? Why is my cash withdrawal not recognised? What is the timing for transfers? Why is my card payment pending? Why was my card payment declined? How do I verify my top-up? What should I do if my card is about to expire? How do I top up by cash or cheque? Why is my card not working? How do I verify the source of my funds? What is the age limit for using the service? Why is my top-up pending? Why do I need to verify my identity? How do I receive money? Why did my transfer fail? Why was a fee charged for my card payment? How do I get a spare card?