Should my top-up be completed by now?
Why was my card payment declined? What should I do if my phone is lost or stolen? What is the charge for topping up by card? Why was my transfer declined? Why was a fee charged for my card payment? Why is the exchange rate wrong for my cash withdrawal? Why was my top-up reverted? Why do I need to verify my identity? What should I do if my card is compromised? How do I order a physical card? What is the charge for topping up by bank transfer? How do I get a virtual card? How do I verify my top-up? Why did my transfer fail? Why was my cash withdrawal declined? When will my card arrive? Why is the exchange rate wrong for my card payment? How do I edit my personal details? Which cards and currencies are supported? Which countries are supported? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? Why is my contactless payment not working? How do I activate my card? What is automatic top-up? Why is my card payment pending? Why is my direct debit payment not recognised? How do I request a refund? How do I get a physical card? How do I change my PIN?