A refund is taking too long.
What is the charge for topping up by card? Why was my cash withdrawal declined? Why is my card not working? Which cards and currencies are supported? How do I order a physical card? What is the current exchange rate? Why is my transfer pending? What are the limits for disposable cards? How do I cancel a transfer? Why do I need to verify my identity? Why was a fee charged for my transfer? What is the charge for topping up by bank transfer? What should I do if my card is about to expire? When will my card arrive? How do I receive money? What should I do if my card is compromised? How do I activate my card? Why is my virtual card not working? What should I do if my phone is lost or stolen? Why was my transfer declined? Why did my transfer fail? Why is the beneficiary not allowed? What is the charge for currency exchange? What is the age limit for using the service? How do I link my card? Why was my transaction charged twice? How do I get a spare card? Why was a fee charged for my card payment? How do I get a physical card? How do I change my PIN?