How do I get a new card sent to China?
Why did I receive the wrong amount of cash? Why is my card payment not recognised? Why was a fee charged for my card payment? Why has my transfer not been received by the recipient? How can I transfer money into my account? What is the timing for transfers? How do I verify my identity? What should I do if I forgot my passcode? How do I verify the source of my funds? Why is my transfer pending? How do I change my PIN? Is my card a Visa or Mastercard? What is the charge for topping up by card? How do I edit my personal details? Is ATM support available? What should I do if my card is lost or stolen? Why is there an extra charge on my statement? What is the charge for currency exchange? Why is my cash withdrawal not recognised? Why is my card not accepted? Why is my balance not updated after a bank transfer? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? Why is my card not working? Why was my top-up reverted? What should I do if my card is swallowed? How do I cancel a transfer? How do I get a physical card? Why is my balance not updated after a cheque or cash deposit? Which fiat currencies are supported?