My transfer didn't arrive to the recipient
Why was a fee charged for my transfer? How can I exchange currency via the app? What should I do if I forgot my passcode? Why did my top-up fail? What is the charge for topping up by bank transfer? Why was my top-up reverted? Why is there an extra charge on my statement? Which cards and currencies are supported? Why is my contactless payment not working? Was my card payment reverted? How do I verify my identity? What should I do if my card is about to expire? How do I get a physical card? Which countries are supported? Why is my balance not updated after a bank transfer? Is ATM support available? How do I activate my card? How can I get a disposable virtual card? Why am I unable to verify my identity? What are the top-up limits? Why is my balance not updated after a cheque or cash deposit? When will my card arrive? What is the age limit for using the service? How do I terminate my account? Why is my card not working? How can I transfer money into my account? Why was my transfer declined? Why is the exchange rate wrong for my card payment? Why is my card not accepted? How do I top up by cash or cheque?