What is the return policy?
Why is my virtual card not working? Why is my card not accepted? Why is my refund not showing up? Why was my cash withdrawal declined? Why did my transfer fail? What is the charge for topping up by card? How do I terminate my account? Why is my cash withdrawal pending? Why was a fee charged for my card payment? Why was my transfer declined? Why is my top-up pending? What is the charge for currency exchange? Why is my direct debit payment not recognised? What is the current exchange rate? How do I receive money? Why is the beneficiary not allowed? How do I change my PIN? How do I activate my card? When will my card arrive? How do I get a spare card? What is the age limit for using the service? Why was my card payment declined? How do I cancel a transfer? How do I verify my top-up? How do I get a virtual card? What should I do if my card is swallowed? Why was a fee charged for my transfer? Why is there an extra charge on my statement? Why did I receive the wrong amount of cash? How do I edit my personal details?