I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?
Why is my balance not updated after a cheque or cash deposit? Why is the exchange rate wrong for my card payment? How do I use Apple Pay or Google Pay? Which fiat currencies are supported? How can I exchange currency via the app? Was my card payment reverted? What is the charge for topping up by card? When will my card arrive? What is the current exchange rate? Is ATM support available? How do I edit my personal details? Why is my direct debit payment not recognised? How do I change my PIN? Which countries are supported? What is the charge for topping up by bank transfer? What should I do if my card is about to expire? What is the age limit for using the service? What is the charge for cash withdrawal? Which cards and currencies are supported? Why was a fee charged for my card payment? Why was my transaction charged twice? How do I cancel a transfer? Why did I receive the wrong amount of cash? How do I terminate my account? Why is the exchange rate wrong for my cash withdrawal? How do I activate my card? Why is my cash withdrawal pending? Why is the beneficiary not allowed? Why is my transfer pending? How do I top up by cash or cheque?