I got billed an extra pound!
Why am I unable to verify my identity? What should I do if my card is about to expire? Why is my PIN blocked? Why is my card not working? How do I get a physical card? Why is my transfer pending? What is the current exchange rate? What is the charge for topping up by bank transfer? Why was my top-up reverted? What is automatic top-up? What is the timing for transfers? Why is my balance not updated after a bank transfer? How do I terminate my account? How do I verify the source of my funds? How do I order a physical card? Was my card payment reverted? Which fiat currencies are supported? Why is my card not accepted? Why is the exchange rate wrong for my card payment? How do I edit my personal details? How do I use Apple Pay or Google Pay? Why is my balance not updated after a cheque or cash deposit? How do I top up by cash or cheque? Why is my virtual card not working? Why is my top-up pending? How do I verify my top-up? What are the limits for disposable cards? Why is my direct debit payment not recognised? What is the charge for cash withdrawal? What should I do if my card is swallowed?