I would like to dispute a direct debit transaction
Why is the exchange rate wrong for my cash withdrawal? Why is my card payment not recognised? Why did I receive the wrong amount of cash? Why was my transfer declined? How do I request a refund? What is automatic top-up? How do I verify the source of my funds? Why is the exchange rate wrong for my card payment? What is the charge for topping up by bank transfer? What is the charge for topping up by card? Why is my virtual card not working? How do I get a spare card? How can I exchange currency via the app? Why is my cash withdrawal not recognised? What should I do if I forgot my passcode? What is the timing for transfers? How do I top up my account by card? How do I get a physical card? How do I activate my card? How do I order a physical card? What should I do if my card is about to expire? Which countries are supported? When will my card arrive? Was my card payment reverted? Is ATM support available? Why did my transfer fail? Why is my card payment pending? Why is the beneficiary not allowed? What is the current exchange rate? Why is my balance not updated after a cheque or cash deposit?