Where do my available funds come from?
How do I request a refund? What should I do if my phone is lost or stolen? What are the limits for disposable cards? Why do I need to verify my identity? What should I do if my card is about to expire? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? What is the charge for topping up by bank transfer? Why was my top-up reverted? Why did my transfer fail? Why has my transfer not been received by the recipient? What should I do if my card is lost or stolen? How do I verify my identity? Which cards and currencies are supported? Why is the beneficiary not allowed? How do I get a virtual card? When will my card arrive? How do I use Apple Pay or Google Pay? How can I exchange currency via the app? How do I terminate my account? Why is my card payment pending? Why was my card payment declined? Why was a fee charged for my card payment? How do I edit my personal details? How do I top up my account by card? Which fiat currencies are supported? How do I get a spare card? How do I change my PIN? Why is my balance not updated after a cheque or cash deposit? How do I top up by cash or cheque?