Why was a fee added to my bill when I used my card?
What should I do if I forgot my passcode? What is the timing for transfers? Why is my top-up pending? Why is my contactless payment not working? How do I edit my personal details? Was my card payment reverted? Why is my refund not showing up? Why is the exchange rate wrong for my cash withdrawal? How do I receive money? Is my card a Visa or Mastercard? Why is my card not working? Why is my PIN blocked? Why is my card payment not recognised? How do I request a refund? How do I top up my account by card? Why is my cash withdrawal pending? Which cards and currencies are supported? Why was my cash withdrawal declined? What should I do if my card is swallowed? Why is the exchange rate wrong for my card payment? How do I activate my card? Why did I receive the wrong amount of cash? Why is my cash withdrawal not recognised? How do I cancel a transfer? How can I transfer money into my account? What is the charge for currency exchange? What should I do if my card is lost or stolen? Why is my balance not updated after a bank transfer? What is the age limit for using the service? How can I exchange currency via the app?