I'm unable to verify my identity
How do I edit my personal details? What are the top-up limits? Why is my refund not showing up? Why is my top-up pending? How can I exchange currency via the app? How do I request a refund? How do I terminate my account? Why do I need to verify my identity? What is the age limit for using the service? What is automatic top-up? Why has my transfer not been received by the recipient? Which countries are supported? What is the estimate for card delivery? Why is the beneficiary not allowed? Why was my cash withdrawal declined? How do I change my PIN? Why did my top-up fail? What should I do if my card is swallowed? Why was a fee charged for my transfer? Why is my direct debit payment not recognised? How do I activate my card? How do I top up my account by card? Why was my transfer declined? When will my card arrive? Why was my card payment declined? What should I do if my card is about to expire? Is my card a Visa or Mastercard? Is ATM support available? How do I get a virtual card? Why did my transfer fail?