who should i contact if my refund doesn't go through?
Why was a fee charged for my card payment? What is the charge for topping up by bank transfer? How do I cancel a transfer? What should I do if my card is swallowed? Why is my balance not updated after a cheque or cash deposit? How do I activate my card? Which countries are supported? Why is the exchange rate wrong for my card payment? What is the estimate for card delivery? Why is my card not working? How do I get a spare card? Why is my virtual card not working? Why is my contactless payment not working? Why is there an extra charge on my statement? How do I order a physical card? What is automatic top-up? What is the timing for transfers? Why is my top-up pending? Why is my PIN blocked? What are the top-up limits? What is the charge for currency exchange? Why is my card payment not recognised? Is my card a Visa or Mastercard? How can I exchange currency via the app? What is the charge for topping up by card? What should I do if my phone is lost or stolen? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my cash withdrawal? Why is the beneficiary not allowed? Why is my direct debit payment not recognised?