What are the steps that I need to take to activate a new card?
What should I do if my card is compromised? How do I order a physical card? What are the top-up limits? How do I terminate my account? What should I do if my card is swallowed? How do I receive money? Why is my card not accepted? How do I edit my personal details? Was my card payment reverted? What is the charge for cash withdrawal? Why is my balance not updated after a bank transfer? Which countries are supported? How do I get a spare card? Why was my transaction charged twice? How do I link my card? Why is my card payment not recognised? What should I do if I forgot my passcode? Why is my cash withdrawal pending? Why was my transfer declined? How do I top up my account by card? How do I top up by cash or cheque? Why was my card payment declined? How do I get a physical card? Why am I unable to verify my identity? How can I get a disposable virtual card? How do I use Apple Pay or Google Pay? How do I get a virtual card? Why has my transfer not been received by the recipient? Why is my balance not updated after a cheque or cash deposit? Why is there an extra charge on my statement?