Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?
Why is my balance not updated after a bank transfer? Why is my card payment not recognised? What is the charge for topping up by card? How do I edit my personal details? How do I receive money? What is the age limit for using the service? Why is my contactless payment not working? Why is my card not accepted? How do I use Apple Pay or Google Pay? How do I top up by cash or cheque? Which fiat currencies are supported? How do I cancel a transfer? Why is my direct debit payment not recognised? Why is the beneficiary not allowed? What is the charge for currency exchange? How do I verify my top-up? Why is my virtual card not working? Why was my transaction charged twice? What should I do if I forgot my passcode? Which cards and currencies are supported? How can I get a disposable virtual card? What should I do if my card is about to expire? What is automatic top-up? Why is my cash withdrawal not recognised? How do I verify my identity? How can I transfer money into my account? Why was my transfer declined? Why did my top-up fail? What are the top-up limits? Why is the exchange rate wrong for my card payment?