Why have I not yet received my virtual card?
What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? How do I cancel a transfer? What should I do if my card is swallowed? Why is my virtual card not working? How do I receive money? What is the charge for topping up by bank transfer? What is the charge for topping up by card? Why is my card payment pending? Why is my card payment not recognised? How do I request a refund? Why do I need to verify my identity? Why was my transfer declined? How can I get a disposable virtual card? Why is the beneficiary not allowed? Why did my top-up fail? Why is my transfer pending? Why is the exchange rate wrong for my cash withdrawal? Why is my cash withdrawal pending? Why was a fee charged for my card payment? What are the limits for disposable cards? What should I do if my card is about to expire? How can I exchange currency via the app? What is the estimate for card delivery? Why was my cash withdrawal declined? How do I link my card? Why is my balance not updated after a bank transfer? What should I do if my card is compromised? Is ATM support available? What is the charge for currency exchange?