Why do I have duplicate transactions for one purchase?
Why has my transfer not been received by the recipient? How do I verify the source of my funds? How do I verify my identity? What should I do if my card is lost or stolen? Why is my top-up pending? How do I change my PIN? How do I edit my personal details? Why is my cash withdrawal not recognised? What is the charge for topping up by card? What is the current exchange rate? Why is there an extra charge on my statement? Why is my virtual card not working? How do I order a physical card? How do I activate my card? Why is the exchange rate wrong for my cash withdrawal? How can I exchange currency via the app? Why did my top-up fail? How do I request a refund? Why is my card not working? Why is my card payment pending? How do I top up my account by card? What should I do if my card is swallowed? Why is my refund not showing up? How can I transfer money into my account? What should I do if my card is about to expire? How do I get a virtual card? When will my card arrive? Was my card payment reverted? How do I get a physical card? Why was my transfer declined?