Am I permitted to have a spare card?
What is automatic top-up? When will my card arrive? How do I receive money? What should I do if I forgot my passcode? How can I transfer money into my account? Why did my transfer fail? How do I verify my top-up? Why is my PIN blocked? Why has my transfer not been received by the recipient? Why did I receive the wrong amount of cash? Why is my virtual card not working? Why is there an extra charge on my statement? How do I top up my account by card? What is the timing for transfers? Why did my top-up fail? Which fiat currencies are supported? What should I do if my card is swallowed? How do I edit my personal details? Why is my contactless payment not working? How can I exchange currency via the app? How do I cancel a transfer? What should I do if my card is lost or stolen? How do I request a refund? What should I do if my card is compromised? What should I do if my phone is lost or stolen? Which countries are supported? Why was my transfer declined? What is the age limit for using the service? Why is my card not accepted? Why was a fee charged for my card payment?