Why, when paying with the card, was I charged an extra fee?
Why did my top-up fail? How can I exchange currency via the app? What should I do if my card is compromised? What should I do if I forgot my passcode? Why is my card not accepted? Why is my refund not showing up? Is ATM support available? How do I link my card? Why is my direct debit payment not recognised? What is the charge for topping up by card? When will my card arrive? Why is there an extra charge on my statement? Why did my transfer fail? Why am I unable to verify my identity? How can I get a disposable virtual card? What should I do if my card is swallowed? How do I receive money? Why did I receive the wrong amount of cash? What is automatic top-up? How do I request a refund? What is the charge for cash withdrawal? Why is my cash withdrawal pending? How can I transfer money into my account? Why was my top-up reverted? What is the charge for currency exchange? How do I get a spare card? Which countries are supported? Why was a fee charged for my transfer? Why is my top-up pending? How do I verify the source of my funds?