top up not completed
Why was a fee charged for my card payment? How do I cancel a transfer? Which cards and currencies are supported? What should I do if my card is swallowed? Why was my card payment declined? How do I edit my personal details? Why is my PIN blocked? Why is my balance not updated after a bank transfer? What is the charge for currency exchange? Why is there an extra charge on my statement? How do I get a physical card? Why has my transfer not been received by the recipient? Why was my top-up reverted? What should I do if my phone is lost or stolen? How do I top up by cash or cheque? How do I get a virtual card? How do I verify the source of my funds? Which fiat currencies are supported? Why was my transfer declined? Why is the beneficiary not allowed? Why am I unable to verify my identity? What should I do if my card is lost or stolen? How do I request a refund? Why is my card not working? What are the limits for disposable cards? Why do I need to verify my identity? What should I do if I forgot my passcode? Was my card payment reverted? What should I do if my card is compromised? Why is my card not accepted?