My top-up is not working. Why is that?
Why did I receive the wrong amount of cash? How do I edit my personal details? Why was my transaction charged twice? What is the estimate for card delivery? How can I exchange currency via the app? What is the charge for cash withdrawal? How do I get a spare card? Why is my virtual card not working? What are the top-up limits? What should I do if my card is compromised? How do I request a refund? How do I get a physical card? Why was my cash withdrawal declined? How do I cancel a transfer? How do I top up by cash or cheque? What should I do if my card is lost or stolen? How do I change my PIN? Why is my refund not showing up? Why is my card not working? What is the age limit for using the service? How do I link my card? Why did my transfer fail? Why am I unable to verify my identity? Is ATM support available? What are the limits for disposable cards? How do I activate my card? What is the charge for currency exchange? What is the charge for topping up by bank transfer? How do I receive money? Why was my transfer declined?