why do you verify the top up
How do I cancel a transfer? How do I terminate my account? What are the top-up limits? How do I get a physical card? Why is my cash withdrawal pending? Why did my top-up fail? Why is the exchange rate wrong for my cash withdrawal? How do I use Apple Pay or Google Pay? Why is my transfer pending? How do I receive money? How do I change my PIN? How do I request a refund? Why is my balance not updated after a cheque or cash deposit? What is the estimate for card delivery? How do I get a spare card? Why was my transfer declined? Why was my transaction charged twice? Why is my cash withdrawal not recognised? Why is there an extra charge on my statement? Is ATM support available? Why do I need to verify my identity? How do I verify the source of my funds? Why is my card payment not recognised? How do I edit my personal details? Why has my transfer not been received by the recipient? How can I get a disposable virtual card? What should I do if my card is about to expire? Was my card payment reverted? How do I top up by cash or cheque? Why is my card not working?