I tried withdrawing money in another country and the exchange rate was wrong.
Why is my direct debit payment not recognised? How can I transfer money into my account? How do I activate my card? What should I do if my phone is lost or stolen? What is the charge for topping up by bank transfer? Which fiat currencies are supported? Is ATM support available? Why is my refund not showing up? How do I use Apple Pay or Google Pay? What should I do if I forgot my passcode? Why was a fee charged for my card payment? Why is my card payment pending? How do I change my PIN? How do I verify the source of my funds? Why is my cash withdrawal pending? Why did I receive the wrong amount of cash? Why is the exchange rate wrong for my card payment? Why is my card not accepted? How do I cancel a transfer? Which countries are supported? Why was my top-up reverted? What should I do if my card is swallowed? Why is my PIN blocked? What is the charge for currency exchange? What is the charge for cash withdrawal? What are the top-up limits? Why am I unable to verify my identity? Which cards and currencies are supported? Why is my balance not updated after a cheque or cash deposit? Why was my card payment declined?