The app can't verify my information for identity proofing purposes.
What is the age limit for using the service? Why is my cash withdrawal not recognised? How do I use Apple Pay or Google Pay? Why is my balance not updated after a cheque or cash deposit? Why was my cash withdrawal declined? Was my card payment reverted? How do I top up my account by card? Why was my card payment declined? Why is the beneficiary not allowed? How do I get a spare card? How can I exchange currency via the app? What should I do if my card is swallowed? How do I verify my top-up? How do I link my card? What is the charge for cash withdrawal? What should I do if my card is compromised? What are the top-up limits? How do I cancel a transfer? What are the limits for disposable cards? Which cards and currencies are supported? Why is my top-up pending? What is the current exchange rate? Why is my contactless payment not working? Why is my refund not showing up? Is ATM support available? Why was my transaction charged twice? When will my card arrive? How do I verify my identity? Which countries are supported? Why was a fee charged for my transfer?