I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?
Why is the exchange rate wrong for my cash withdrawal? Why is my transfer pending? What is the age limit for using the service? Why is my refund not showing up? What is the charge for topping up by bank transfer? How can I transfer money into my account? Why is my card payment not recognised? What should I do if my card is lost or stolen? Why was my cash withdrawal declined? How do I receive money? How do I activate my card? Why is my card not working? Why was my transaction charged twice? What is automatic top-up? Why was my card payment declined? Is ATM support available? How do I edit my personal details? How do I get a spare card? What is the charge for topping up by card? Which countries are supported? Why is my card not accepted? How do I top up by cash or cheque? How do I get a physical card? Which cards and currencies are supported? How do I verify my top-up? Why was my transfer declined? What is the estimate for card delivery? What are the limits for disposable cards? When will my card arrive? What should I do if my card is about to expire?