Why is there an extra pound charge that is pending?
How do I activate my card? Why am I unable to verify my identity? Why do I need to verify my identity? How do I top up my account by card? What is automatic top-up? How do I change my PIN? Is my card a Visa or Mastercard? Why is my direct debit payment not recognised? How do I verify my top-up? What should I do if my card is about to expire? How can I exchange currency via the app? What should I do if my card is compromised? Which countries are supported? How do I request a refund? What should I do if my card is lost or stolen? Why is my transfer pending? What is the age limit for using the service? How do I terminate my account? Why is my card payment not recognised? What should I do if my card is swallowed? Why is my balance not updated after a bank transfer? Is ATM support available? Why was my top-up reverted? Why was a fee charged for my transfer? How do I order a physical card? What should I do if my phone is lost or stolen? How do I get a spare card? How do I get a physical card? Why is my contactless payment not working? How do I receive money?