I see a payment on my statement for  a place I didn't make a purchase at.
Why is my top-up pending? How do I get a spare card? Why is the exchange rate wrong for my cash withdrawal? How do I receive money? Why is my balance not updated after a cheque or cash deposit? Why was my top-up reverted? Why is my direct debit payment not recognised? Why was my transfer declined? How do I request a refund? What is the charge for currency exchange? Why is my contactless payment not working? What should I do if I forgot my passcode? How do I verify the source of my funds? Why is my transfer pending? How do I get a physical card? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my card payment? Why is my refund not showing up? Why am I unable to verify my identity? Which fiat currencies are supported? What should I do if my card is lost or stolen? What should I do if my card is swallowed? Why is my balance not updated after a bank transfer? Was my card payment reverted? How do I verify my identity? Why was my transaction charged twice? How can I get a disposable virtual card? Why is my card payment pending? Is my card a Visa or Mastercard? What is the timing for transfers?