I think I forgot my passcode
Why is my card not accepted? Why is my direct debit payment not recognised? How do I terminate my account? Why is my cash withdrawal not recognised? Is my card a Visa or Mastercard? Why is my virtual card not working? Why is my transfer pending? Why did I receive the wrong amount of cash? Why is the exchange rate wrong for my card payment? Which fiat currencies are supported? What is the charge for currency exchange? Why was my top-up reverted? How do I activate my card? What should I do if my card is lost or stolen? How do I order a physical card? What is the charge for topping up by card? Why am I unable to verify my identity? Why is my top-up pending? Why is my card not working? Why is my balance not updated after a cheque or cash deposit? What is the age limit for using the service? Is ATM support available? Why is my balance not updated after a bank transfer? Why do I need to verify my identity? Why was a fee charged for my transfer? How do I top up my account by card? Why is there an extra charge on my statement? Why is the exchange rate wrong for my cash withdrawal? How can I get a disposable virtual card? How can I transfer money into my account?