What am I supposed to do if the funds haven't show up from a transfer completed this morning?
How do I receive money? What are the top-up limits? Why is my card not working? Why is my cash withdrawal not recognised? Which fiat currencies are supported? How do I top up my account by card? Why was my top-up reverted? What should I do if my card is lost or stolen? How do I verify my top-up? How do I cancel a transfer? Why was my transaction charged twice? Why do I need to verify my identity? What should I do if my card is compromised? How do I get a virtual card? What should I do if my card is swallowed? Why is my cash withdrawal pending? Why is my contactless payment not working? What is the charge for cash withdrawal? Why is there an extra charge on my statement? How do I edit my personal details? Why is my balance not updated after a bank transfer? Why is my direct debit payment not recognised? Why did my top-up fail? Which cards and currencies are supported? Why did I receive the wrong amount of cash? How do I get a physical card? Why is my balance not updated after a cheque or cash deposit? Why is my refund not showing up? How do I get a spare card? What should I do if I forgot my passcode?