Is there an extra fee to exchange currencies?
Which fiat currencies are supported? Why is my top-up pending? How do I terminate my account? How do I change my PIN? How can I exchange currency via the app? How do I receive money? What is the age limit for using the service? Why is my contactless payment not working? Why is my card payment not recognised? Why was my transaction charged twice? How can I get a disposable virtual card? Why is the exchange rate wrong for my cash withdrawal? Why is my card payment pending? How do I order a physical card? Why did I receive the wrong amount of cash? Why is there an extra charge on my statement? How do I top up by cash or cheque? What should I do if my card is swallowed? Why did my transfer fail? Why has my transfer not been received by the recipient? Why did my top-up fail? How can I transfer money into my account? What is the charge for cash withdrawal? Why is my balance not updated after a bank transfer? Which countries are supported? Why is my card not accepted? Why was a fee charged for my card payment? Is my card a Visa or Mastercard? How do I activate my card? Why was my card payment declined?