My PIN is not working, can you help?
How do I get a spare card? How can I transfer money into my account? Why is my refund not showing up? How do I get a virtual card? Why did I receive the wrong amount of cash? When will my card arrive? How do I top up by cash or cheque? Why is my direct debit payment not recognised? Why is my cash withdrawal pending? Why did my top-up fail? Why is the exchange rate wrong for my cash withdrawal? How do I edit my personal details? How do I terminate my account? Why is my card not working? Why is my top-up pending? How do I receive money? Which fiat currencies are supported? Why do I need to verify my identity? Why is my card payment not recognised? What are the top-up limits? What is automatic top-up? Why is my balance not updated after a cheque or cash deposit? Why is my card payment pending? What should I do if my phone is lost or stolen? Which countries are supported? Why is my cash withdrawal not recognised? What are the limits for disposable cards? Why was my transaction charged twice? What is the charge for cash withdrawal? Why was my top-up reverted?