Why did withdrawing money cost me extra?
How do I top up my account by card? What should I do if my card is compromised? What are the limits for disposable cards? Is my card a Visa or Mastercard? What should I do if my phone is lost or stolen? Why is the exchange rate wrong for my card payment? Why is my card not accepted? How do I activate my card? Why is my balance not updated after a bank transfer? Why is my PIN blocked? How do I cancel a transfer? Why is my card not working? What should I do if my card is swallowed? Why am I unable to verify my identity? Why do I need to verify my identity? Why is my cash withdrawal not recognised? Why is my top-up pending? How do I request a refund? Why is my cash withdrawal pending? How do I order a physical card? How do I verify my identity? Was my card payment reverted? Why is my contactless payment not working? How do I use Apple Pay or Google Pay? Why was my transfer declined? Why is my refund not showing up? How do I receive money? Why is my balance not updated after a cheque or cash deposit? What is the charge for topping up by bank transfer? Why was my transaction charged twice?