Why was my card payment reversed?
How do I verify my top-up? What should I do if my card is lost or stolen? Why has my transfer not been received by the recipient? Why did my top-up fail? What is the charge for topping up by bank transfer? What is the charge for topping up by card? How do I edit my personal details? What should I do if my card is about to expire? How do I activate my card? How do I request a refund? Why is the beneficiary not allowed? How do I order a physical card? Why do I need to verify my identity? How do I link my card? What are the top-up limits? Why did my transfer fail? Why was my card payment declined? Why was my top-up reverted? Why is my PIN blocked? Why is the exchange rate wrong for my cash withdrawal? Which fiat currencies are supported? Why was my transfer declined? What should I do if my card is compromised? What are the limits for disposable cards? How do I change my PIN? What should I do if my phone is lost or stolen? Why was a fee charged for my transfer? How do I cancel a transfer? What is the age limit for using the service? Why is my top-up pending?