How do I get my virtual card?
Why is my card not accepted? How can I get a disposable virtual card? What is the charge for topping up by bank transfer? How do I get a physical card? Why is my contactless payment not working? Why was a fee charged for my card payment? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my transfer? Why is my PIN blocked? What is automatic top-up? Why is the exchange rate wrong for my card payment? How do I link my card? How do I get a spare card? Why do I need to verify my identity? How do I top up by cash or cheque? How do I request a refund? What should I do if my phone is lost or stolen? Why is the beneficiary not allowed? Why is the exchange rate wrong for my cash withdrawal? Why is my card payment not recognised? Why was my transfer declined? What is the charge for topping up by card? Why is my direct debit payment not recognised? How can I transfer money into my account? Which cards and currencies are supported? Which countries are supported? How do I top up my account by card? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? Why is there an extra charge on my statement?