There is a fee for a transfer, please explain that to me.
Is ATM support available? What is the current exchange rate? Why is there an extra charge on my statement? How do I use Apple Pay or Google Pay? Why is my transfer pending? What is the estimate for card delivery? Why is the beneficiary not allowed? How do I verify my identity? Why is my direct debit payment not recognised? Why is my cash withdrawal not recognised? What should I do if my phone is lost or stolen? Why was my transaction charged twice? Why was my cash withdrawal declined? Why is my virtual card not working? How do I order a physical card? How do I activate my card? Why did I receive the wrong amount of cash? Why was my top-up reverted? How can I transfer money into my account? How do I cancel a transfer? Why is my refund not showing up? What is the timing for transfers? Which fiat currencies are supported? Is my card a Visa or Mastercard? How do I request a refund? How do I link my card? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is compromised? What is automatic top-up? Why is my contactless payment not working?