I am not able to verify my id. Why?
What should I do if my card is about to expire? When will my card arrive? Why did I receive the wrong amount of cash? What should I do if I forgot my passcode? Why is my top-up pending? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? Why is my direct debit payment not recognised? Why has my transfer not been received by the recipient? How do I cancel a transfer? What is the charge for currency exchange? Why is there an extra charge on my statement? Why is my refund not showing up? How do I terminate my account? Why was a fee charged for my card payment? What are the limits for disposable cards? Why is my balance not updated after a bank transfer? Why is the beneficiary not allowed? How do I verify the source of my funds? What should I do if my card is compromised? What is the age limit for using the service? Why was my transaction charged twice? What is the charge for topping up by card? How do I verify my top-up? Why was my cash withdrawal declined? What is the estimate for card delivery? How do I link my card? Why is my PIN blocked? What are the top-up limits? Why is my virtual card not working?