I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it.
How do I cancel a transfer? How do I get a virtual card? Why am I unable to verify my identity? What should I do if my card is lost or stolen? What is the charge for currency exchange? How can I transfer money into my account? Is ATM support available? Why has my transfer not been received by the recipient? Why is the exchange rate wrong for my cash withdrawal? How do I terminate my account? Which cards and currencies are supported? How do I receive money? What should I do if I forgot my passcode? Which fiat currencies are supported? How do I use Apple Pay or Google Pay? How do I top up by cash or cheque? How do I verify the source of my funds? What should I do if my card is compromised? Why is my virtual card not working? What should I do if my card is swallowed? Why was a fee charged for my transfer? Was my card payment reverted? Why is my card not accepted? Why is my cash withdrawal pending? How do I change my PIN? How do I order a physical card? Why did I receive the wrong amount of cash? Why is the exchange rate wrong for my card payment? What is the charge for topping up by bank transfer? Why is my contactless payment not working?