Why was I charged an extra fee when using the card?
Why was my card payment declined? What is the estimate for card delivery? Why did my top-up fail? Why is the beneficiary not allowed? How do I verify my identity? Why is my card payment pending? Is my card a Visa or Mastercard? Why is my PIN blocked? Why is my card not accepted? What is the charge for topping up by card? What are the top-up limits? How do I activate my card? Why is my top-up pending? Why is my cash withdrawal not recognised? How do I change my PIN? How do I get a physical card? How do I terminate my account? What is automatic top-up? How do I link my card? What is the charge for currency exchange? What is the current exchange rate? Why is my direct debit payment not recognised? Why am I unable to verify my identity? How can I exchange currency via the app? Why is my balance not updated after a cheque or cash deposit? Why is my cash withdrawal pending? Is ATM support available? Which fiat currencies are supported? Why was my cash withdrawal declined? What should I do if my card is swallowed?