On what do you base your exchange rates?
Is ATM support available? What is the estimate for card delivery? Why is my PIN blocked? How do I get a virtual card? Why is my top-up pending? Why is the exchange rate wrong for my cash withdrawal? How do I edit my personal details? How do I link my card? How can I get a disposable virtual card? What is the charge for topping up by card? Why was my card payment declined? How can I exchange currency via the app? Why is my card payment not recognised? How do I order a physical card? How do I get a spare card? Why was my cash withdrawal declined? Why is the exchange rate wrong for my card payment? How do I top up my account by card? What should I do if my phone is lost or stolen? Why was my transaction charged twice? How do I use Apple Pay or Google Pay? Why is the beneficiary not allowed? Why is my balance not updated after a bank transfer? Why am I unable to verify my identity? What are the limits for disposable cards? How do I receive money? How do I top up by cash or cheque? Why is my card not working? What should I do if my card is swallowed? When will my card arrive?