When do you charge fees on accounts? I just saw a charge on my statement.
How can I transfer money into my account? Why is my balance not updated after a bank transfer? How do I use Apple Pay or Google Pay? Why is my contactless payment not working? How do I edit my personal details? How do I request a refund? Why is the exchange rate wrong for my cash withdrawal? Why is there an extra charge on my statement? What should I do if my card is compromised? How do I terminate my account? How do I receive money? What should I do if my card is lost or stolen? How do I order a physical card? What is the estimate for card delivery? How do I get a physical card? How do I top up by cash or cheque? Why was my transfer declined? Which cards and currencies are supported? How do I get a spare card? What is the current exchange rate? What are the top-up limits? Why has my transfer not been received by the recipient? Why did I receive the wrong amount of cash? How do I link my card? Why is the exchange rate wrong for my card payment? What is automatic top-up? What is the charge for currency exchange? Why is my top-up pending? Why did my transfer fail? Why is my card payment pending?