I'm not sure where this charge came from.
Why is my PIN blocked? How do I get a spare card? What should I do if my card is compromised? How do I order a physical card? What should I do if I forgot my passcode? How do I receive money? Why is my card not accepted? Why is my refund not showing up? Is my card a Visa or Mastercard? Why is the exchange rate wrong for my cash withdrawal? Which countries are supported? Why did my top-up fail? Why was a fee charged for my card payment? Which fiat currencies are supported? How do I link my card? Why did I receive the wrong amount of cash? What should I do if my phone is lost or stolen? Why is there an extra charge on my statement? What is the charge for topping up by bank transfer? How do I get a virtual card? When will my card arrive? How do I verify my top-up? How do I change my PIN? How do I terminate my account? Why was my top-up reverted? What is the current exchange rate? Why do I need to verify my identity? Which cards and currencies are supported? What are the top-up limits? Why am I unable to verify my identity?