I'm being charged for using my card!
Why is my balance not updated after a bank transfer? Which fiat currencies are supported? Why do I need to verify my identity? What is the charge for currency exchange? What is the charge for topping up by card? How do I verify my top-up? How do I request a refund? Which countries are supported? Why is the beneficiary not allowed? What are the top-up limits? Why is my PIN blocked? How do I top up my account by card? What should I do if my card is about to expire? Why is there an extra charge on my statement? Why is my balance not updated after a cheque or cash deposit? What should I do if I forgot my passcode? How do I cancel a transfer? How do I edit my personal details? Why was a fee charged for my transfer? Why has my transfer not been received by the recipient? Why is my card not accepted? How do I get a virtual card? Why is my virtual card not working? Was my card payment reverted? What should I do if my phone is lost or stolen? How do I get a spare card? Is ATM support available? What should I do if my card is compromised? How do I change my PIN? What is automatic top-up?