Why do I need to verify the top-up?
Why was my transfer declined? Why was a fee charged for my transfer? Why am I unable to verify my identity? Was my card payment reverted? How do I terminate my account? What is the charge for topping up by card? Is my card a Visa or Mastercard? Why is my card not accepted? Why is my card payment pending? What should I do if my card is compromised? What is the timing for transfers? What should I do if I forgot my passcode? What are the top-up limits? Why is my contactless payment not working? How can I exchange currency via the app? How do I get a spare card? How do I activate my card? How do I edit my personal details? Why did my transfer fail? Why is my direct debit payment not recognised? Why is the exchange rate wrong for my card payment? What is automatic top-up? How do I order a physical card? How do I use Apple Pay or Google Pay? Why was my transaction charged twice? Why do I need to verify my identity? What should I do if my card is about to expire? What are the limits for disposable cards? How do I link my card? What should I do if my card is swallowed?