What are the charges for receiving a SEPA transfer?
Why is my balance not updated after a cheque or cash deposit? Why am I unable to verify my identity? What should I do if my card is compromised? How do I top up by cash or cheque? What should I do if my card is about to expire? What is the charge for cash withdrawal? Why did my top-up fail? How do I get a virtual card? How do I terminate my account? Why is my cash withdrawal pending? Why was my card payment declined? How do I edit my personal details? Why was my transfer declined? How do I order a physical card? Which fiat currencies are supported? Why did I receive the wrong amount of cash? Why is my refund not showing up? How do I verify my top-up? Why is my contactless payment not working? How do I top up my account by card? How do I use Apple Pay or Google Pay? Why is my cash withdrawal not recognised? What is the estimate for card delivery? What should I do if I forgot my passcode? What is the charge for currency exchange? Is my card a Visa or Mastercard? How do I verify my identity? How do I get a physical card? Why is the exchange rate wrong for my card payment? Why is my card not accepted?