I used an ATM and there was an extra charge.
Why is the exchange rate wrong for my card payment? Why was a fee charged for my transfer? How do I change my PIN? How do I request a refund? How do I verify my identity? How do I get a virtual card? Why is there an extra charge on my statement? How do I top up my account by card? Which cards and currencies are supported? How can I exchange currency via the app? How do I activate my card? Why is my direct debit payment not recognised? What should I do if my card is swallowed? Why is my refund not showing up? What is the estimate for card delivery? Why is my balance not updated after a bank transfer? What is automatic top-up? How do I top up by cash or cheque? What should I do if my card is lost or stolen? How do I cancel a transfer? Why is my card payment not recognised? What is the charge for currency exchange? Why is the beneficiary not allowed? How can I get a disposable virtual card? Why is my transfer pending? Is my card a Visa or Mastercard? What should I do if my card is compromised? Why was a fee charged for my card payment? Why was my top-up reverted? Why is my balance not updated after a cheque or cash deposit?