I couldn't make a transfer because it was declined
Why is the exchange rate wrong for my card payment? How do I edit my personal details? How do I get a physical card? Why is my top-up pending? How do I order a physical card? Why is my virtual card not working? What are the limits for disposable cards? What should I do if my card is swallowed? What are the top-up limits? Why is there an extra charge on my statement? Is my card a Visa or Mastercard? Why has my transfer not been received by the recipient? How do I receive money? How do I verify my identity? Why was my cash withdrawal declined? Why is my card payment not recognised? What should I do if my card is about to expire? What is the charge for topping up by card? What is the charge for topping up by bank transfer? Why was a fee charged for my card payment? Why is my PIN blocked? How do I verify my top-up? Why is my card not accepted? How do I cancel a transfer? What is the age limit for using the service? How can I exchange currency via the app? What is the charge for cash withdrawal? Why is my contactless payment not working? How do I get a virtual card? Why did I receive the wrong amount of cash?