I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.
Why is my cash withdrawal pending? What is the charge for cash withdrawal? Why is my virtual card not working? Is my card a Visa or Mastercard? Why was a fee charged for my card payment? Why did I receive the wrong amount of cash? How do I edit my personal details? How can I get a disposable virtual card? Why was my transaction charged twice? How do I get a virtual card? Why has my transfer not been received by the recipient? How do I cancel a transfer? How do I top up by cash or cheque? Why is my direct debit payment not recognised? How do I request a refund? How do I verify my identity? Why is my balance not updated after a bank transfer? Why was my top-up reverted? Which countries are supported? Why do I need to verify my identity? How can I exchange currency via the app? How do I terminate my account? What should I do if my card is compromised? Why is my cash withdrawal not recognised? Why is my PIN blocked? How do I order a physical card? What is the charge for currency exchange? Why is the exchange rate wrong for my cash withdrawal? Why is my top-up pending? How do I get a physical card?