I see a direct debit transaction in my app that I didn't make.
Why is there an extra charge on my statement? What is the charge for topping up by card? How do I change my PIN? How can I exchange currency via the app? How do I activate my card? What should I do if my card is compromised? How do I terminate my account? What should I do if I forgot my passcode? Why is the exchange rate wrong for my card payment? What should I do if my card is about to expire? Was my card payment reverted? Why did I receive the wrong amount of cash? What is the charge for topping up by bank transfer? How do I edit my personal details? Why is my cash withdrawal pending? Why has my transfer not been received by the recipient? Why is my balance not updated after a bank transfer? What are the limits for disposable cards? What should I do if my card is lost or stolen? How do I get a spare card? What is the estimate for card delivery? How do I request a refund? Why is my balance not updated after a cheque or cash deposit? Why did my transfer fail? Why is my cash withdrawal not recognised? How do I cancel a transfer? Why is my card not accepted? How do I verify my identity? How do I get a virtual card? What is the charge for cash withdrawal?