I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.
Why did my top-up fail? How do I order a physical card? How do I terminate my account? What should I do if my card is lost or stolen? Why was my cash withdrawal declined? What should I do if my card is compromised? Why is the exchange rate wrong for my cash withdrawal? How do I verify my identity? How do I link my card? Why did I receive the wrong amount of cash? How do I receive money? Was my card payment reverted? What is the age limit for using the service? What should I do if my card is about to expire? How can I transfer money into my account? Why do I need to verify my identity? Why was a fee charged for my card payment? Is ATM support available? Why is my card not working? How do I verify the source of my funds? Why is my transfer pending? What should I do if my card is swallowed? How do I edit my personal details? Why is my virtual card not working? Why is the beneficiary not allowed? How do I get a spare card? How do I get a physical card? Why is my direct debit payment not recognised? What is the timing for transfers? Which cards and currencies are supported?