I'm still waiting on a payment
Why is my contactless payment not working? How do I order a physical card? Why was a fee charged for my card payment? Why did I receive the wrong amount of cash? How do I verify the source of my funds? Why was my transfer declined? How do I verify my top-up? Why is my balance not updated after a bank transfer? How do I receive money? Why was my cash withdrawal declined? What should I do if my card is about to expire? Why is my card payment not recognised? Why is my cash withdrawal not recognised? What is the current exchange rate? Why is my card not accepted? Which countries are supported? How do I link my card? What should I do if my phone is lost or stolen? Why was my top-up reverted? What is the charge for topping up by bank transfer? When will my card arrive? Why is the exchange rate wrong for my card payment? Why is my direct debit payment not recognised? How do I change my PIN? Is my card a Visa or Mastercard? How do I edit my personal details? Why was a fee charged for my transfer? How do I top up by cash or cheque? Which cards and currencies are supported? Why did my top-up fail?