Is verifying my identify important?
How do I request a refund? Is ATM support available? Why was my card payment declined? Why is my top-up pending? Why is the exchange rate wrong for my card payment? What is the current exchange rate? What is the charge for cash withdrawal? How do I use Apple Pay or Google Pay? How do I get a virtual card? How do I link my card? Why was my transaction charged twice? What should I do if I forgot my passcode? What should I do if my card is swallowed? What is automatic top-up? Why was my cash withdrawal declined? How do I order a physical card? Why was my transfer declined? Why has my transfer not been received by the recipient? How do I edit my personal details? How do I receive money? Why is my transfer pending? Why was a fee charged for my transfer? What should I do if my phone is lost or stolen? What is the charge for topping up by bank transfer? Why is my contactless payment not working? How do I terminate my account? How do I verify the source of my funds? Is my card a Visa or Mastercard? Why is my card not accepted? Why is the beneficiary not allowed?