My funds must be verified
Why is the exchange rate wrong for my card payment? How do I get a physical card? Why did my top-up fail? How do I top up by cash or cheque? Why is my cash withdrawal not recognised? Why is the beneficiary not allowed? How do I terminate my account? What is the age limit for using the service? How can I transfer money into my account? Why has my transfer not been received by the recipient? What is automatic top-up? Why is there an extra charge on my statement? How do I order a physical card? How can I exchange currency via the app? What should I do if my card is compromised? Which fiat currencies are supported? What should I do if my card is about to expire? Why was my transfer declined? What is the charge for cash withdrawal? Why was my transaction charged twice? What should I do if I forgot my passcode? Was my card payment reverted? What are the limits for disposable cards? Why was my cash withdrawal declined? Why is the exchange rate wrong for my cash withdrawal? Why is my PIN blocked? Why am I unable to verify my identity? Why is my balance not updated after a cheque or cash deposit? What is the charge for currency exchange? Which countries are supported?