Why do we need to verify top-up?
What is the charge for topping up by card? Why am I unable to verify my identity? Why is my direct debit payment not recognised? Why is my card not accepted? Why is my card payment pending? How do I get a spare card? Why was my transaction charged twice? How do I cancel a transfer? What is the charge for topping up by bank transfer? How can I get a disposable virtual card? Why is my transfer pending? How do I link my card? Why is the exchange rate wrong for my cash withdrawal? When will my card arrive? How do I top up by cash or cheque? Why is my card not working? Why is my refund not showing up? Why is my PIN blocked? Why was a fee charged for my transfer? Why has my transfer not been received by the recipient? What should I do if I forgot my passcode? Why is the beneficiary not allowed? How do I use Apple Pay or Google Pay? What is the current exchange rate? Why was my cash withdrawal declined? Why is the exchange rate wrong for my card payment? What should I do if my card is lost or stolen? How do I edit my personal details? What is the timing for transfers? Why did my top-up fail?