The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?
Why is my balance not updated after a cheque or cash deposit? What is the charge for currency exchange? Why is my PIN blocked? Why has my transfer not been received by the recipient? Why is the exchange rate wrong for my card payment? Why is my refund not showing up? How do I activate my card? How do I request a refund? How can I exchange currency via the app? How do I cancel a transfer? Why was my cash withdrawal declined? Why is my top-up pending? Why is my card not working? How do I verify my identity? Why did I receive the wrong amount of cash? Why is my card not accepted? Why is my direct debit payment not recognised? Which cards and currencies are supported? How do I verify the source of my funds? Why is there an extra charge on my statement? How do I top up by cash or cheque? How do I order a physical card? What are the limits for disposable cards? How do I use Apple Pay or Google Pay? What is the charge for topping up by card? Which fiat currencies are supported? What is the charge for topping up by bank transfer? What is the estimate for card delivery? What is automatic top-up? Why is the beneficiary not allowed?