Can you please explain the topping up transfer process?
Is my card a Visa or Mastercard? Why do I need to verify my identity? How do I get a physical card? What is the charge for cash withdrawal? What are the limits for disposable cards? Why did my top-up fail? Was my card payment reverted? Why did I receive the wrong amount of cash? Why is my cash withdrawal not recognised? Why is my card not accepted? How do I get a spare card? How do I order a physical card? How can I exchange currency via the app? How do I change my PIN? Why is my contactless payment not working? How do I receive money? Why did my transfer fail? Why is my card not working? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by bank transfer? What is the current exchange rate? Is ATM support available? Why was a fee charged for my transfer? How do I verify my identity? What is the charge for currency exchange? Why was a fee charged for my card payment? Why is my direct debit payment not recognised? What is the charge for topping up by card? What is the age limit for using the service? How do I cancel a transfer?