I am having trouble transferring money to a beneficiery.
How do I get a physical card? Why is there an extra charge on my statement? Why was my transaction charged twice? Why is the exchange rate wrong for my cash withdrawal? When will my card arrive? How do I request a refund? How do I edit my personal details? Why did my top-up fail? How do I use Apple Pay or Google Pay? Why did I receive the wrong amount of cash? Why was my transfer declined? What should I do if my card is compromised? How do I cancel a transfer? What should I do if my phone is lost or stolen? How do I top up by cash or cheque? Why was a fee charged for my card payment? How do I verify my top-up? How do I verify my identity? Why is my direct debit payment not recognised? How do I link my card? Why is my card not accepted? How do I order a physical card? What should I do if my card is about to expire? Why is my contactless payment not working? How do I get a virtual card? How do I verify the source of my funds? Is my card a Visa or Mastercard? How do I change my PIN? Why is my cash withdrawal pending? How can I exchange currency via the app?