I'm using the app and I noticed a payment that I didn't make.
Why is my direct debit payment not recognised? What are the top-up limits? How do I receive money? Why is my card not working? Which cards and currencies are supported? Why has my transfer not been received by the recipient? Why am I unable to verify my identity? How do I verify the source of my funds? Why is my balance not updated after a cheque or cash deposit? How can I exchange currency via the app? Why was my card payment declined? Is ATM support available? Why is my card not accepted? How do I activate my card? Why was a fee charged for my card payment? What should I do if my phone is lost or stolen? When will my card arrive? Why is my cash withdrawal pending? Why is my cash withdrawal not recognised? How do I get a spare card? Why is my contactless payment not working? Why was my cash withdrawal declined? How do I terminate my account? Why was my top-up reverted? What should I do if my card is swallowed? Why is my refund not showing up? How do I order a physical card? What is the estimate for card delivery? Why is my PIN blocked? What is automatic top-up?