I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet.  Can you check on your end to see if the money has reached you guys?
Why is my balance not updated after a cheque or cash deposit? What is the estimate for card delivery? Why did my top-up fail? Why do I need to verify my identity? How do I verify my top-up? Why is my top-up pending? Was my card payment reverted? Why is my cash withdrawal pending? Why was a fee charged for my transfer? What should I do if I forgot my passcode? What should I do if my card is lost or stolen? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is about to expire? How do I receive money? How can I transfer money into my account? What should I do if my card is compromised? Why was my card payment declined? How can I exchange currency via the app? Why was my top-up reverted? What is the charge for topping up by bank transfer? Why was a fee charged for my card payment? Why am I unable to verify my identity? How do I edit my personal details? What is automatic top-up? Why is my direct debit payment not recognised? How do I activate my card? Which countries are supported? How do I terminate my account? Why was my cash withdrawal declined? How do I use Apple Pay or Google Pay?