Can I reactivate a card?
Why is my balance not updated after a bank transfer? Why did my top-up fail? Why is my virtual card not working? What should I do if my card is swallowed? What should I do if my card is lost or stolen? Why is my refund not showing up? Why is my contactless payment not working? Why is my cash withdrawal not recognised? Why was my transaction charged twice? Why was a fee charged for my card payment? What should I do if my card is about to expire? How do I order a physical card? What is the age limit for using the service? Why was my cash withdrawal declined? What should I do if my phone is lost or stolen? Which cards and currencies are supported? What is the estimate for card delivery? Why was my transfer declined? Why did my transfer fail? What is automatic top-up? How do I top up by cash or cheque? Why was a fee charged for my transfer? What is the charge for cash withdrawal? What is the current exchange rate? How do I cancel a transfer? How do I verify my identity? How do I verify the source of my funds? Why did I receive the wrong amount of cash? Was my card payment reverted? Why is the exchange rate wrong for my cash withdrawal?