A direct debit appears in the app but I didn't authorize it.
How do I get a virtual card? How can I transfer money into my account? Why is my PIN blocked? How do I verify the source of my funds? Why is my balance not updated after a cheque or cash deposit? What is the timing for transfers? Why is the exchange rate wrong for my card payment? Why was a fee charged for my transfer? What should I do if my phone is lost or stolen? Why was my transfer declined? How do I get a spare card? Why was my transaction charged twice? Why has my transfer not been received by the recipient? Which fiat currencies are supported? How do I receive money? Why is my balance not updated after a bank transfer? What is automatic top-up? What should I do if my card is lost or stolen? How do I use Apple Pay or Google Pay? How do I order a physical card? Why am I unable to verify my identity? Why did my top-up fail? How do I top up my account by card? Which cards and currencies are supported? Why is there an extra charge on my statement? How do I request a refund? What is the charge for topping up by bank transfer? Which countries are supported? Why do I need to verify my identity? Why is the exchange rate wrong for my cash withdrawal?