Is it possible for a transaction to be cancelled?
How do I verify my identity? Which fiat currencies are supported? Why is my direct debit payment not recognised? Why is my balance not updated after a cheque or cash deposit? Is my card a Visa or Mastercard? When will my card arrive? What should I do if I forgot my passcode? Why is my contactless payment not working? Why is my card not accepted? What should I do if my card is lost or stolen? What should I do if my card is compromised? Why is there an extra charge on my statement? How do I top up my account by card? Why is my PIN blocked? Why was my transaction charged twice? Why is the exchange rate wrong for my card payment? Why is my top-up pending? How do I get a virtual card? How can I transfer money into my account? What should I do if my phone is lost or stolen? Why was my top-up reverted? How do I request a refund? Why is my refund not showing up? Why is my cash withdrawal pending? How do I order a physical card? How do I edit my personal details? Why is the beneficiary not allowed? How do I link my card? Why is my card not working? How do I top up by cash or cheque?