Why did the app deny my top-up?
Why is there an extra charge on my statement? Why do I need to verify my identity? How do I verify the source of my funds? How can I get a disposable virtual card? What should I do if my card is swallowed? Is my card a Visa or Mastercard? Why is the beneficiary not allowed? What are the limits for disposable cards? Was my card payment reverted? Which fiat currencies are supported? Why was my top-up reverted? How do I get a virtual card? Why was my cash withdrawal declined? Why was my transfer declined? Why is my balance not updated after a bank transfer? How do I edit my personal details? How do I get a physical card? Why is the exchange rate wrong for my card payment? Why is my virtual card not working? How do I top up by cash or cheque? How do I top up my account by card? How do I cancel a transfer? Why was a fee charged for my transfer? Why is my card payment not recognised? Is ATM support available? What should I do if my phone is lost or stolen? How can I exchange currency via the app? How do I change my PIN? How do I request a refund? Which cards and currencies are supported?