Three months ago I bought a new house for my cat, fluffy.  Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week.  They said they have sent a refund but it's not there, can you tell me where it is?
Why has my transfer not been received by the recipient? Why is my top-up pending? What are the limits for disposable cards? Why do I need to verify my identity? What should I do if my card is about to expire? How do I order a physical card? What is the charge for topping up by bank transfer? How do I edit my personal details? How do I terminate my account? Why was a fee charged for my transfer? Why is my balance not updated after a bank transfer? Why is my card not accepted? How do I link my card? How do I verify my identity? When will my card arrive? Why is my cash withdrawal not recognised? Which countries are supported? Why was my transfer declined? How do I verify the source of my funds? How do I change my PIN? What should I do if I forgot my passcode? Which cards and currencies are supported? How can I transfer money into my account? Is my card a Visa or Mastercard? Why did my top-up fail? How do I top up my account by card? What is the estimate for card delivery? Why is my card not working? Why is my cash withdrawal pending? How do I get a spare card?