I put money in my account a week ago but its still not there, what is happening?
What is automatic top-up? How do I top up by cash or cheque? Why am I unable to verify my identity? Why did my top-up fail? Why is my transfer pending? Why is my refund not showing up? What should I do if my card is compromised? How do I get a virtual card? Why is my cash withdrawal pending? Why was my transaction charged twice? Why is my card not working? Why was my transfer declined? Is my card a Visa or Mastercard? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my card payment? How can I get a disposable virtual card? What should I do if I forgot my passcode? What should I do if my card is about to expire? How can I transfer money into my account? Why is my card payment pending? What should I do if my card is lost or stolen? How can I exchange currency via the app? What is the age limit for using the service? Why is my balance not updated after a bank transfer? How do I top up my account by card? How do I activate my card? Why is my top-up pending? Why do I need to verify my identity? Why is my card not accepted? How do I terminate my account?