I sent a check into the system but still haven't received the cash yet
How do I verify my identity? What should I do if my card is compromised? How do I cancel a transfer? How do I top up by cash or cheque? Why was a fee charged for my card payment? What are the top-up limits? How do I order a physical card? What should I do if my card is lost or stolen? What is the estimate for card delivery? What is the timing for transfers? Is ATM support available? Why is the exchange rate wrong for my card payment? What is the charge for topping up by bank transfer? How do I get a physical card? Why was a fee charged for my transfer? What should I do if my card is swallowed? What is the charge for topping up by card? What should I do if I forgot my passcode? Is my card a Visa or Mastercard? What is automatic top-up? Why is my card not accepted? Why was my top-up reverted? What should I do if my phone is lost or stolen? Why was my cash withdrawal declined? Which cards and currencies are supported? Why did my transfer fail? Which fiat currencies are supported? How do I change my PIN? How do I verify my top-up? Why is my cash withdrawal pending?