It appears I have a fee in my statement.
What should I do if I forgot my passcode? What is the charge for currency exchange? Was my card payment reverted? Which cards and currencies are supported? How do I get a spare card? How do I cancel a transfer? Why is the exchange rate wrong for my card payment? How do I terminate my account? Which fiat currencies are supported? Why am I unable to verify my identity? Why did I receive the wrong amount of cash? What should I do if my card is swallowed? What is the charge for cash withdrawal? Why is my PIN blocked? Why is the beneficiary not allowed? Why is my contactless payment not working? Why is my top-up pending? How do I use Apple Pay or Google Pay? How do I request a refund? What are the limits for disposable cards? Why was my transaction charged twice? Why was my card payment declined? Why do I need to verify my identity? What is automatic top-up? Is my card a Visa or Mastercard? Why was my cash withdrawal declined? Why did my transfer fail? Why did my top-up fail? Why is my balance not updated after a cheque or cash deposit? What should I do if my phone is lost or stolen?