How do I dispute a direct debit transaction?
What is the timing for transfers? Why is my cash withdrawal not recognised? How do I cancel a transfer? Which fiat currencies are supported? What is the charge for topping up by card? How do I order a physical card? Why is my cash withdrawal pending? Why is my card payment not recognised? Why is my balance not updated after a cheque or cash deposit? How do I verify my identity? How do I terminate my account? Why is my PIN blocked? What is the charge for cash withdrawal? What are the limits for disposable cards? What should I do if my phone is lost or stolen? How can I get a disposable virtual card? Why is my balance not updated after a bank transfer? Why has my transfer not been received by the recipient? Why did my transfer fail? How do I get a physical card? How do I top up by cash or cheque? Why was my top-up reverted? What is the charge for currency exchange? What should I do if my card is lost or stolen? Why is the exchange rate wrong for my cash withdrawal? What is the estimate for card delivery? What is the charge for topping up by bank transfer? What are the top-up limits? How do I get a spare card? How can I transfer money into my account?