I requested a refund but can't see it.
What is the age limit for using the service? What should I do if my card is about to expire? Why is my direct debit payment not recognised? Why do I need to verify my identity? What should I do if my phone is lost or stolen? Why was a fee charged for my transfer? How do I activate my card? Why was my top-up reverted? What is the estimate for card delivery? Why am I unable to verify my identity? Why is my virtual card not working? Why did my transfer fail? Which countries are supported? How do I top up by cash or cheque? Why is my card payment not recognised? Why is my card not working? When will my card arrive? What should I do if I forgot my passcode? What are the limits for disposable cards? How do I verify my identity? Why is my card payment pending? How do I edit my personal details? What should I do if my card is compromised? Why is the exchange rate wrong for my card payment? Why is my contactless payment not working? How do I receive money? What is the charge for topping up by bank transfer? How do I get a spare card? Why is my card not accepted? How do I top up my account by card?