My wallet is empty even though I topped it up an hour ago.
Why has my transfer not been received by the recipient? Was my card payment reverted? How do I get a spare card? What is automatic top-up? What should I do if my card is compromised? Why is my cash withdrawal not recognised? What is the charge for currency exchange? Why was my transaction charged twice? What is the charge for cash withdrawal? Why is my card not working? How do I link my card? Which fiat currencies are supported? How do I get a virtual card? How do I order a physical card? How do I top up by cash or cheque? What is the timing for transfers? How do I verify my top-up? Why is my card not accepted? How do I receive money? How can I get a disposable virtual card? What is the age limit for using the service? Why is my card payment not recognised? How do I edit my personal details? How do I verify my identity? Why was my top-up reverted? Why was my transfer declined? Why is my transfer pending? Which countries are supported? Why is my cash withdrawal pending? How do I request a refund?