What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.
Why is my balance not updated after a cheque or cash deposit? What is the charge for topping up by bank transfer? How do I verify my top-up? Why is my balance not updated after a bank transfer? Why is there an extra charge on my statement? Why is my cash withdrawal not recognised? Why is my transfer pending? Why is my PIN blocked? Is my card a Visa or Mastercard? What is the current exchange rate? How do I get a virtual card? Why is the exchange rate wrong for my card payment? How do I verify the source of my funds? Why has my transfer not been received by the recipient? How do I activate my card? How do I terminate my account? What is the charge for topping up by card? What is the estimate for card delivery? Why is my refund not showing up? How do I edit my personal details? What should I do if my card is lost or stolen? Why is my card payment pending? Why is my card payment not recognised? Which cards and currencies are supported? How do I top up my account by card? How do I receive money? What is automatic top-up? What should I do if my card is compromised? What are the limits for disposable cards? How do I get a spare card?