What is the exchange fee that is charged?
Why do I need to verify my identity? Which countries are supported? How can I transfer money into my account? Why is my refund not showing up? How do I top up my account by card? How do I receive money? How do I top up by cash or cheque? How do I activate my card? How do I get a virtual card? What is the current exchange rate? Why is my card payment not recognised? How do I cancel a transfer? How do I get a physical card? Why is my card payment pending? Why is my cash withdrawal not recognised? Why is my card not working? Why is my card not accepted? What should I do if my card is lost or stolen? What should I do if I forgot my passcode? How do I verify the source of my funds? What is the charge for topping up by card? How do I use Apple Pay or Google Pay? What is automatic top-up? How do I change my PIN? What should I do if my card is swallowed? Why is my balance not updated after a cheque or cash deposit? Is ATM support available? Why was my transfer declined? How do I get a spare card? How can I get a disposable virtual card?