Where are the cards transported to?
Why is my cash withdrawal pending? How do I verify the source of my funds? What is the timing for transfers? Why has my transfer not been received by the recipient? Which cards and currencies are supported? What should I do if my phone is lost or stolen? What should I do if my card is swallowed? How do I verify my identity? How do I verify my top-up? How do I activate my card? What is the charge for topping up by card? What should I do if my card is lost or stolen? What should I do if I forgot my passcode? Why did I receive the wrong amount of cash? How do I change my PIN? Why is my PIN blocked? What is automatic top-up? Why is my cash withdrawal not recognised? How do I cancel a transfer? Why is my top-up pending? Why is my virtual card not working? How can I get a disposable virtual card? How do I get a spare card? How do I use Apple Pay or Google Pay? What is the age limit for using the service? What is the charge for cash withdrawal? Why was my transfer declined? Why is my card not working? Why is the exchange rate wrong for my cash withdrawal? Which countries are supported?