My source of funds require verification.
What should I do if I forgot my passcode? How do I cancel a transfer? What is the charge for cash withdrawal? What should I do if my card is lost or stolen? Why is my transfer pending? Why is my cash withdrawal pending? Is ATM support available? What is automatic top-up? Why did my top-up fail? What should I do if my card is compromised? Why was a fee charged for my card payment? Why is my balance not updated after a cheque or cash deposit? How do I link my card? What should I do if my card is about to expire? Why is my card payment pending? Why is my top-up pending? Why has my transfer not been received by the recipient? How do I change my PIN? What is the current exchange rate? Why was my card payment declined? How do I order a physical card? Why is my card not accepted? Why is my card payment not recognised? Why is my PIN blocked? Why is my cash withdrawal not recognised? Which countries are supported? Why is my refund not showing up? What should I do if my card is swallowed? Why do I need to verify my identity? How can I exchange currency via the app?