Which fiat currencies are compatible for exchange and holding?
Why was my transfer declined? What should I do if my card is about to expire? Why did I receive the wrong amount of cash? Which countries are supported? Why is my transfer pending? Why is the exchange rate wrong for my cash withdrawal? How do I receive money? How do I request a refund? Why was my top-up reverted? Why is my direct debit payment not recognised? Why is there an extra charge on my statement? How do I link my card? Why do I need to verify my identity? Why is the exchange rate wrong for my card payment? How do I terminate my account? Why is my balance not updated after a cheque or cash deposit? Why was my cash withdrawal declined? Is my card a Visa or Mastercard? Why has my transfer not been received by the recipient? What is the charge for topping up by bank transfer? Why is my virtual card not working? Why did my transfer fail? What is the charge for currency exchange? What is the estimate for card delivery? How do I change my PIN? What are the top-up limits? How do I get a spare card? Why is the beneficiary not allowed? How do I cancel a transfer? What are the limits for disposable cards?