Why was I charged a fee when I withdrew money?
How do I activate my card? Is my card a Visa or Mastercard? What should I do if my phone is lost or stolen? How do I link my card? Why was my card payment declined? Was my card payment reverted? How can I exchange currency via the app? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is compromised? Why was my cash withdrawal declined? How do I verify my top-up? Why is my virtual card not working? How do I receive money? What is the charge for currency exchange? Why am I unable to verify my identity? What is the charge for topping up by card? How do I cancel a transfer? How do I get a spare card? How do I edit my personal details? How can I transfer money into my account? Why is my card not accepted? Why did my transfer fail? Why do I need to verify my identity? Why is my transfer pending? Why is my card payment pending? Why is my direct debit payment not recognised? Why is my refund not showing up? Which cards and currencies are supported? What is the timing for transfers? Why is the exchange rate wrong for my card payment?