My card appears to have never arrived?
What is the timing for transfers? What should I do if my card is compromised? How do I cancel a transfer? How do I change my PIN? Why was a fee charged for my transfer? Why is my card not working? How do I edit my personal details? Why is my refund not showing up? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? How can I exchange currency via the app? Why has my transfer not been received by the recipient? Why is the exchange rate wrong for my card payment? Why is my cash withdrawal not recognised? Why is my balance not updated after a bank transfer? Why is the beneficiary not allowed? What is automatic top-up? How do I request a refund? Why is my top-up pending? How do I get a physical card? How do I get a spare card? What should I do if my card is about to expire? Which cards and currencies are supported? Why is my virtual card not working? How do I get a virtual card? Why is there an extra charge on my statement? Why was my top-up reverted? Was my card payment reverted? How can I get a disposable virtual card? Why did my transfer fail?