I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?
How do I top up my account by card? Why is my card not accepted? Why was my transaction charged twice? How do I get a spare card? Which countries are supported? How do I get a virtual card? Is my card a Visa or Mastercard? Why is my refund not showing up? How do I activate my card? What should I do if my card is about to expire? How do I verify the source of my funds? How do I order a physical card? How do I verify my identity? How can I exchange currency via the app? Why is my balance not updated after a cheque or cash deposit? Why is my card not working? What should I do if my phone is lost or stolen? What is the charge for cash withdrawal? How do I verify my top-up? Why is my virtual card not working? What should I do if I forgot my passcode? What is the age limit for using the service? Why was a fee charged for my card payment? How do I change my PIN? Why did I receive the wrong amount of cash? Why did my top-up fail? Why was my card payment declined? What are the limits for disposable cards? Why was my cash withdrawal declined? Why is my card payment pending?