I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?
How do I top up by cash or cheque? How do I cancel a transfer? What is automatic top-up? What should I do if my card is swallowed? Why was my cash withdrawal declined? Why is my contactless payment not working? How do I verify my top-up? How do I request a refund? Why was a fee charged for my transfer? Why is the exchange rate wrong for my cash withdrawal? Why did my top-up fail? Why is my balance not updated after a cheque or cash deposit? How do I receive money? Why is my card not accepted? When will my card arrive? How do I get a virtual card? Why was my transfer declined? How do I order a physical card? How do I activate my card? Which cards and currencies are supported? What is the current exchange rate? Is ATM support available? Why did I receive the wrong amount of cash? How do I change my PIN? Why is my virtual card not working? Why is my balance not updated after a bank transfer? What should I do if my card is about to expire? Why is my top-up pending? How can I get a disposable virtual card? Why is my refund not showing up?