What steps do I need to take to exchange currencies?
Why is my balance not updated after a bank transfer? Which fiat currencies are supported? What should I do if my phone is lost or stolen? How do I verify my identity? Why did I receive the wrong amount of cash? How do I use Apple Pay or Google Pay? What is the charge for currency exchange? Why is my cash withdrawal pending? How do I edit my personal details? Was my card payment reverted? Is ATM support available? What should I do if my card is about to expire? How do I link my card? What are the limits for disposable cards? Why am I unable to verify my identity? Why did my top-up fail? How do I top up by cash or cheque? Why is my balance not updated after a cheque or cash deposit? Why is the exchange rate wrong for my cash withdrawal? Why was my cash withdrawal declined? How do I terminate my account? What is the current exchange rate? Why do I need to verify my identity? How do I verify the source of my funds? Why is my contactless payment not working? Why is my card not working? What is the charge for topping up by bank transfer? Why is my PIN blocked? What is the charge for topping up by card? What are the top-up limits?