It has been a couple of hours but I do not see my balance updated, can you help?
Why do I need to verify my identity? Why has my transfer not been received by the recipient? What should I do if I forgot my passcode? Why did I receive the wrong amount of cash? Why am I unable to verify my identity? Why is the exchange rate wrong for my cash withdrawal? Why is my card payment not recognised? Why is my card not working? How do I cancel a transfer? Why was my top-up reverted? Why is there an extra charge on my statement? Is ATM support available? How do I verify my top-up? How do I get a physical card? How can I exchange currency via the app? Why is my refund not showing up? What should I do if my card is swallowed? Why is my cash withdrawal pending? How do I link my card? How do I use Apple Pay or Google Pay? Is my card a Visa or Mastercard? Why was my cash withdrawal declined? How can I get a disposable virtual card? What should I do if my card is about to expire? Why is my cash withdrawal not recognised? Why was my transfer declined? What is automatic top-up? Why is my top-up pending? How do I request a refund? How do I verify my identity?