My identity can't be verified for some reason
What should I do if my card is swallowed? Why is my card not accepted? Why has my transfer not been received by the recipient? Which cards and currencies are supported? Why was my card payment declined? What is the charge for topping up by card? Why is my balance not updated after a bank transfer? Which fiat currencies are supported? How do I top up my account by card? What is the current exchange rate? What should I do if my card is compromised? Why is my card payment pending? Why is my card payment not recognised? Is my card a Visa or Mastercard? When will my card arrive? Why is my PIN blocked? How do I get a spare card? Why did my top-up fail? How do I cancel a transfer? Why was my cash withdrawal declined? Why is my contactless payment not working? What are the top-up limits? What should I do if my card is about to expire? What is the estimate for card delivery? How do I get a virtual card? Why did I receive the wrong amount of cash? Why was my top-up reverted? Why is my direct debit payment not recognised? Why was my transfer declined? What should I do if my card is lost or stolen?