The exchange rate that was applied for an international purchase was wrong.
Which countries are supported? How do I terminate my account? How do I verify the source of my funds? Why is my contactless payment not working? How do I use Apple Pay or Google Pay? Which cards and currencies are supported? Why do I need to verify my identity? Why did my top-up fail? Why is my cash withdrawal pending? Why is my PIN blocked? Why was my card payment declined? How do I get a spare card? Why is my direct debit payment not recognised? How do I top up my account by card? Why was my top-up reverted? What should I do if my card is swallowed? What is the charge for topping up by bank transfer? How can I exchange currency via the app? How do I link my card? Why was my transfer declined? Why did my transfer fail? What is the estimate for card delivery? How can I transfer money into my account? Why was my transaction charged twice? How do I top up by cash or cheque? Why is my card not working? Which fiat currencies are supported? How do I request a refund? Why is my card not accepted? What should I do if my card is compromised?