I thought I was going to receive more currency?
Why is my card payment not recognised? How do I request a refund? What is the current exchange rate? What are the top-up limits? Why did my transfer fail? Why is my balance not updated after a bank transfer? What are the limits for disposable cards? Why is my PIN blocked? How do I top up my account by card? Why is my balance not updated after a cheque or cash deposit? Why did my top-up fail? What should I do if my card is lost or stolen? Why was my cash withdrawal declined? What should I do if my card is swallowed? How do I use Apple Pay or Google Pay? Why is my virtual card not working? How do I cancel a transfer? How do I verify the source of my funds? Why was a fee charged for my card payment? How do I activate my card? Which cards and currencies are supported? What is the age limit for using the service? Why is my card not working? How do I verify my identity? How do I link my card? How do I top up by cash or cheque? Why is there an extra charge on my statement? How do I order a physical card? Why is my top-up pending? What should I do if my phone is lost or stolen?