What is not accepted in order for me to top up my account?
Why is my PIN blocked? Why am I unable to verify my identity? How do I verify my identity? Why is my card not working? Why is my balance not updated after a cheque or cash deposit? Why has my transfer not been received by the recipient? Why was my transaction charged twice? How do I change my PIN? Why did I receive the wrong amount of cash? What are the top-up limits? Why is the exchange rate wrong for my cash withdrawal? Why was my cash withdrawal declined? How do I terminate my account? Why is the exchange rate wrong for my card payment? Which fiat currencies are supported? What is the charge for topping up by bank transfer? What is the current exchange rate? Which countries are supported? Why is there an extra charge on my statement? How do I use Apple Pay or Google Pay? Why is my virtual card not working? How do I get a spare card? Which cards and currencies are supported? What is the charge for topping up by card? Was my card payment reverted? How do I request a refund? How do I verify the source of my funds? Why is my card payment not recognised? Why is my contactless payment not working? How do I link my card?