Why haven't I received my new card yet?
Which fiat currencies are supported? Why is my refund not showing up? Why is my cash withdrawal not recognised? How do I get a virtual card? Why is there an extra charge on my statement? What should I do if my card is swallowed? How can I get a disposable virtual card? Why is my card payment not recognised? Why is my balance not updated after a cheque or cash deposit? What is the current exchange rate? Why is my cash withdrawal pending? How do I verify my identity? Why was my transfer declined? How do I edit my personal details? What should I do if my card is lost or stolen? What is the charge for topping up by bank transfer? What is the age limit for using the service? Was my card payment reverted? How can I exchange currency via the app? How do I use Apple Pay or Google Pay? How do I link my card? Why is my contactless payment not working? Why is the exchange rate wrong for my card payment? How do I receive money? What is the charge for topping up by card? How do I verify my top-up? Why is my card not accepted? Why is my card payment pending? What is the estimate for card delivery? What should I do if my phone is lost or stolen?