Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.
What should I do if my card is about to expire? How do I activate my card? What should I do if I forgot my passcode? Why is the exchange rate wrong for my cash withdrawal? Why has my transfer not been received by the recipient? Why is my contactless payment not working? Why am I unable to verify my identity? What is the charge for cash withdrawal? Why is my cash withdrawal not recognised? Which countries are supported? Why did my top-up fail? What should I do if my card is swallowed? How can I transfer money into my account? How do I use Apple Pay or Google Pay? What is automatic top-up? Why did I receive the wrong amount of cash? How do I top up by cash or cheque? How do I change my PIN? What are the top-up limits? Why was my cash withdrawal declined? Why was a fee charged for my card payment? Why was my top-up reverted? How do I top up my account by card? What is the charge for currency exchange? How do I verify my top-up? What is the charge for topping up by card? Why is my PIN blocked? Why is my card not accepted? How do I edit my personal details? How do I verify the source of my funds?