how do I speed up identity verification?
Why is the exchange rate wrong for my card payment? What is automatic top-up? Why is my cash withdrawal not recognised? Why is my top-up pending? Why is my card payment not recognised? Why is my transfer pending? What should I do if my card is compromised? Why did my top-up fail? What should I do if I forgot my passcode? What is the charge for topping up by card? Why is my balance not updated after a bank transfer? Why is my direct debit payment not recognised? Is my card a Visa or Mastercard? Why was my transfer declined? Which cards and currencies are supported? How do I request a refund? How do I cancel a transfer? Why was a fee charged for my transfer? What should I do if my phone is lost or stolen? Why is my balance not updated after a cheque or cash deposit? How can I exchange currency via the app? What are the top-up limits? What is the charge for topping up by bank transfer? Why is my card not accepted? Why was my transaction charged twice? What should I do if my card is lost or stolen? How do I terminate my account? Is ATM support available? Why was my cash withdrawal declined? What is the estimate for card delivery?