I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?
Why has my transfer not been received by the recipient? Why do I need to verify my identity? Why was a fee charged for my transfer? Why was my top-up reverted? Why is there an extra charge on my statement? Which fiat currencies are supported? Is my card a Visa or Mastercard? What should I do if my phone is lost or stolen? Why is my balance not updated after a cheque or cash deposit? How do I top up by cash or cheque? Why am I unable to verify my identity? How do I terminate my account? How do I activate my card? What is the timing for transfers? How do I link my card? How do I receive money? Why did I receive the wrong amount of cash? What should I do if my card is lost or stolen? How do I get a spare card? Why is my card payment pending? Why is my direct debit payment not recognised? How do I order a physical card? How do I get a physical card? What are the limits for disposable cards? Why is the exchange rate wrong for my card payment? Why is my refund not showing up? What should I do if my card is swallowed? How can I transfer money into my account? Why is my cash withdrawal not recognised? How do I verify my top-up?