I'm pretty frustrated about a pound charge that keeps  showing up in my account statement. It's listed in the app as "pending", it never changes, and now I'm thinking someone's hacked my account!
What is automatic top-up? Is ATM support available? What is the charge for topping up by card? What is the age limit for using the service? Why is my cash withdrawal not recognised? How do I get a spare card? How do I receive money? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? Why was my transfer declined? How do I activate my card? Why is my balance not updated after a bank transfer? Why am I unable to verify my identity? Why was my cash withdrawal declined? Why has my transfer not been received by the recipient? Why was my transaction charged twice? How do I order a physical card? What is the timing for transfers? What are the top-up limits? How do I verify my top-up? Why is my balance not updated after a cheque or cash deposit? What are the limits for disposable cards? How can I exchange currency via the app? Why is my direct debit payment not recognised? How do I link my card? What is the charge for cash withdrawal? How do I cancel a transfer? What is the charge for topping up by bank transfer? What is the current exchange rate? Why did I receive the wrong amount of cash?