Why was my top up cancelled?
Why was a fee charged for my card payment? Why is the exchange rate wrong for my card payment? How do I verify my identity? How do I link my card? What should I do if my card is compromised? How do I get a virtual card? Why is my card payment not recognised? How do I get a physical card? How do I cancel a transfer? Why did I receive the wrong amount of cash? How do I top up by cash or cheque? Why did my transfer fail? What is the current exchange rate? What should I do if my card is about to expire? What should I do if my phone is lost or stolen? Which fiat currencies are supported? Why is my balance not updated after a cheque or cash deposit? Why was my transfer declined? How do I edit my personal details? How do I use Apple Pay or Google Pay? Was my card payment reverted? Why has my transfer not been received by the recipient? How do I receive money? Which cards and currencies are supported? Why is my transfer pending? What is the estimate for card delivery? How do I top up my account by card? Why is my card not working? Why is my direct debit payment not recognised? What is the timing for transfers?