Out of the blue, my card stopped working.
Why is my virtual card not working? Is ATM support available? How do I change my PIN? Why is my contactless payment not working? What should I do if my card is about to expire? Why do I need to verify my identity? How do I verify the source of my funds? What should I do if my card is swallowed? What are the top-up limits? How do I request a refund? Why is my balance not updated after a bank transfer? Why was my transaction charged twice? Which countries are supported? What is the charge for currency exchange? Why is my cash withdrawal not recognised? Why was a fee charged for my card payment? What is the age limit for using the service? What are the limits for disposable cards? Why did I receive the wrong amount of cash? How do I link my card? How do I get a virtual card? Is my card a Visa or Mastercard? Why is my PIN blocked? Why was my card payment declined? How can I exchange currency via the app? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is lost or stolen? Why is my card payment not recognised? Why was my top-up reverted? How do I top up by cash or cheque?