Why hasn't my top up gone through?
What should I do if my card is about to expire? Why was a fee charged for my card payment? What is the timing for transfers? Why is my direct debit payment not recognised? Why am I unable to verify my identity? How do I verify my top-up? What should I do if my phone is lost or stolen? What is the charge for topping up by bank transfer? How do I verify the source of my funds? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is lost or stolen? Which countries are supported? What is the age limit for using the service? How can I exchange currency via the app? Which fiat currencies are supported? Why has my transfer not been received by the recipient? Why did my top-up fail? How do I cancel a transfer? Why is my balance not updated after a bank transfer? Why is my refund not showing up? What are the limits for disposable cards? What are the top-up limits? What is the current exchange rate? Was my card payment reverted? What should I do if I forgot my passcode? How do I get a spare card? Why is my card not accepted? How do I get a virtual card? How do I request a refund? Why did my transfer fail?