what documents do i need to verify who i am
What should I do if I forgot my passcode? How do I top up my account by card? Why is my card payment pending? How do I top up by cash or cheque? Is my card a Visa or Mastercard? What is the charge for currency exchange? Which countries are supported? Why is my refund not showing up? Why is my direct debit payment not recognised? How do I get a spare card? What should I do if my phone is lost or stolen? What is the charge for topping up by card? How do I get a virtual card? How do I use Apple Pay or Google Pay? Why is my cash withdrawal not recognised? How do I activate my card? Is ATM support available? What are the limits for disposable cards? What is the age limit for using the service? What should I do if my card is compromised? How do I change my PIN? Why am I unable to verify my identity? What is the current exchange rate? Why is the exchange rate wrong for my card payment? Why do I need to verify my identity? Why was my cash withdrawal declined? How do I link my card? Why did my top-up fail? Why is the beneficiary not allowed? Why is my transfer pending?