What is the process for activating my new card?
What are the top-up limits? Which fiat currencies are supported? Why is there an extra charge on my statement? How do I request a refund? What is the current exchange rate? How do I cancel a transfer? How can I get a disposable virtual card? What are the limits for disposable cards? What should I do if my card is swallowed? How do I order a physical card? How do I change my PIN? Why is my contactless payment not working? What is automatic top-up? What should I do if my phone is lost or stolen? Which cards and currencies are supported? Why is my balance not updated after a cheque or cash deposit? Why is my PIN blocked? How do I terminate my account? How do I get a physical card? Why was my transaction charged twice? How do I link my card? Why is my virtual card not working? Why was my card payment declined? Why am I unable to verify my identity? Is ATM support available? Why did my transfer fail? How do I verify my identity? Why did my top-up fail? Why is my direct debit payment not recognised? What is the charge for cash withdrawal?