Is there an additional charge to exchange currencies?
What is the charge for topping up by bank transfer? Why did my transfer fail? Why is my card not working? Why has my transfer not been received by the recipient? How do I request a refund? Why is my PIN blocked? Which fiat currencies are supported? What should I do if my card is about to expire? How do I change my PIN? Why is the exchange rate wrong for my card payment? How do I order a physical card? Which cards and currencies are supported? How do I verify my identity? What should I do if my card is lost or stolen? Why is my balance not updated after a bank transfer? How do I cancel a transfer? Why was my transfer declined? Why is my card not accepted? Why is my refund not showing up? How do I verify my top-up? What is the charge for topping up by card? Why is there an extra charge on my statement? Why is my contactless payment not working? What is the estimate for card delivery? Why is my card payment not recognised? What is the current exchange rate? Why is my cash withdrawal not recognised? How do I link my card? Why do I need to verify my identity? What should I do if I forgot my passcode?