Why was my account assessed a fee for an ATM transaction?
Why was my top-up reverted? What is the charge for currency exchange? What should I do if my card is about to expire? How do I receive money? Why is the exchange rate wrong for my card payment? Why was my cash withdrawal declined? What are the limits for disposable cards? Why is the exchange rate wrong for my cash withdrawal? How do I order a physical card? Why am I unable to verify my identity? What should I do if my card is swallowed? What should I do if my phone is lost or stolen? How do I cancel a transfer? Which countries are supported? Why is my PIN blocked? Why is my card payment not recognised? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? Why was a fee charged for my transfer? What is the timing for transfers? Why was my transfer declined? Why was a fee charged for my card payment? Why is my cash withdrawal pending? How do I link my card? Why is my refund not showing up? How do I edit my personal details? Which cards and currencies are supported? Why has my transfer not been received by the recipient? Which fiat currencies are supported?