I am unable to use my card for some reason.
Why is my card payment pending? What is the estimate for card delivery? Why is my card not accepted? How do I top up by cash or cheque? Why was my top-up reverted? How do I edit my personal details? How do I top up my account by card? What is the timing for transfers? When will my card arrive? Why is my contactless payment not working? How do I order a physical card? How do I activate my card? Why is my PIN blocked? Why did I receive the wrong amount of cash? How do I change my PIN? What should I do if my card is swallowed? Why is my direct debit payment not recognised? What is the current exchange rate? Why is my card payment not recognised? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? What is the age limit for using the service? What is the charge for currency exchange? Why is there an extra charge on my statement? Why did my transfer fail? Why is my balance not updated after a bank transfer? What is the charge for topping up by card? Why do I need to verify my identity? Why was my card payment declined? What should I do if I forgot my passcode?