I'd like to know how transferring my money into my account works.
Why was a fee charged for my card payment? Why is my card not accepted? Is my card a Visa or Mastercard? How do I get a spare card? Why did my transfer fail? Why has my transfer not been received by the recipient? How can I get a disposable virtual card? What is the charge for cash withdrawal? Why is my cash withdrawal not recognised? Why is my card payment not recognised? How do I link my card? Why is my transfer pending? What are the top-up limits? How do I top up by cash or cheque? What is the charge for currency exchange? How do I verify my top-up? Which cards and currencies are supported? How do I change my PIN? What is the charge for topping up by bank transfer? Why is my card payment pending? How do I get a virtual card? Why was my cash withdrawal declined? Why was my top-up reverted? Why is the beneficiary not allowed? What should I do if I forgot my passcode? How do I activate my card? Why is my PIN blocked? What should I do if my card is compromised? Is ATM support available? How do I get a physical card?