The funds I transferred are not in my account
How do I verify the source of my funds? Why is the exchange rate wrong for my cash withdrawal? Why is the exchange rate wrong for my card payment? What is the current exchange rate? How can I get a disposable virtual card? What is the timing for transfers? Why was a fee charged for my transfer? Why was my cash withdrawal declined? How do I top up by cash or cheque? How do I edit my personal details? How do I activate my card? How do I order a physical card? Why is my cash withdrawal not recognised? What is the charge for currency exchange? What is the age limit for using the service? Was my card payment reverted? Why is there an extra charge on my statement? How do I cancel a transfer? How do I receive money? Why is my balance not updated after a cheque or cash deposit? Why do I need to verify my identity? Why was my transaction charged twice? How do I get a physical card? Why is my top-up pending? Why is the beneficiary not allowed? Is my card a Visa or Mastercard? What should I do if my phone is lost or stolen? How do I terminate my account? What should I do if my card is compromised? Why is my card payment pending?