My statement does not reflect that a refund has been issued
What should I do if my card is swallowed? Which fiat currencies are supported? Why is my cash withdrawal pending? Why did my transfer fail? Why is my PIN blocked? Why am I unable to verify my identity? Why was my cash withdrawal declined? How do I cancel a transfer? Why is my balance not updated after a cheque or cash deposit? Which cards and currencies are supported? Why is my card payment not recognised? What is the current exchange rate? Why is the exchange rate wrong for my cash withdrawal? How do I use Apple Pay or Google Pay? Why is my top-up pending? What should I do if I forgot my passcode? What is the charge for cash withdrawal? Was my card payment reverted? What should I do if my phone is lost or stolen? Why was my transfer declined? Why is my transfer pending? What should I do if my card is lost or stolen? How do I receive money? What is the charge for currency exchange? How do I top up by cash or cheque? How do I activate my card? Why was my transaction charged twice? How do I order a physical card? Why is my card not working? How do I edit my personal details?