Why was my transfer charged a fee?
How do I verify my top-up? What is the charge for topping up by card? How can I get a disposable virtual card? What should I do if my phone is lost or stolen? Why is there an extra charge on my statement? Why is the exchange rate wrong for my cash withdrawal? Why is my card not working? What is automatic top-up? What is the current exchange rate? Why is my direct debit payment not recognised? Why is my card payment not recognised? Why did my top-up fail? Why is my card payment pending? What is the estimate for card delivery? Why is my cash withdrawal not recognised? Why am I unable to verify my identity? How can I exchange currency via the app? Was my card payment reverted? What should I do if my card is swallowed? Which cards and currencies are supported? Why is my cash withdrawal pending? How do I get a spare card? What is the charge for topping up by bank transfer? Why is my virtual card not working? Why did I receive the wrong amount of cash? Is ATM support available? Why was my top-up reverted? How do I top up by cash or cheque? How do I get a virtual card? How do I activate my card?