The exchange rate you are using is bad.This can't be the official interbank exchange rate.
Why am I unable to verify my identity? Why is my transfer pending? How do I verify my identity? Why did my transfer fail? Why is my refund not showing up? Why is my cash withdrawal pending? Why has my transfer not been received by the recipient? When will my card arrive? How can I get a disposable virtual card? Why is my contactless payment not working? Why is my card payment pending? Why is my balance not updated after a cheque or cash deposit? How do I order a physical card? How can I exchange currency via the app? Why is my card not working? What is the age limit for using the service? Was my card payment reverted? Why is my card payment not recognised? What should I do if my card is about to expire? What should I do if my card is lost or stolen? How do I top up by cash or cheque? How do I receive money? Why is my top-up pending? Which countries are supported? What is automatic top-up? Why was a fee charged for my transfer? What is the current exchange rate? What is the charge for topping up by card? How do I link my card? Why did my top-up fail?