How and where can I find the identity checks?
What should I do if my card is swallowed? Why was my top-up reverted? What is the charge for currency exchange? Why was my transfer declined? Why am I unable to verify my identity? How do I verify my top-up? What is the charge for topping up by bank transfer? Why is my transfer pending? How do I verify the source of my funds? Is my card a Visa or Mastercard? Which countries are supported? What is the charge for topping up by card? What is the age limit for using the service? Why is my direct debit payment not recognised? Why is my balance not updated after a bank transfer? How can I exchange currency via the app? Why was a fee charged for my card payment? Why is my card payment pending? Why is my refund not showing up? Why is my virtual card not working? Why is there an extra charge on my statement? Why has my transfer not been received by the recipient? What should I do if my card is lost or stolen? How can I get a disposable virtual card? How do I use Apple Pay or Google Pay? What is the timing for transfers? Why is my contactless payment not working? What are the limits for disposable cards? How do I cancel a transfer? How do I get a spare card?