Why am I being a charged for using my card?
What should I do if my card is lost or stolen? Which cards and currencies are supported? Why did my top-up fail? Why was my cash withdrawal declined? Why is my virtual card not working? What is the estimate for card delivery? Why is my balance not updated after a bank transfer? What is the charge for cash withdrawal? How do I edit my personal details? When will my card arrive? How do I order a physical card? What should I do if I forgot my passcode? Why do I need to verify my identity? Why was my transaction charged twice? Why is my card not accepted? What is the charge for topping up by bank transfer? What is the current exchange rate? How can I get a disposable virtual card? What should I do if my card is compromised? How do I top up by cash or cheque? What is automatic top-up? How do I cancel a transfer? Why is my transfer pending? Why was a fee charged for my transfer? Why is my card payment not recognised? What are the limits for disposable cards? How do I terminate my account? Why is my cash withdrawal not recognised? What are the top-up limits? Why is my direct debit payment not recognised?