The transfer to my beneficiary has not gone through
Why was my transfer declined? How do I top up by cash or cheque? How do I verify my identity? What should I do if I forgot my passcode? How do I get a spare card? How do I verify my top-up? Which countries are supported? Why is my PIN blocked? How do I order a physical card? Why did my transfer fail? Why is my virtual card not working? Why is my direct debit payment not recognised? Why is my top-up pending? What should I do if my card is swallowed? How can I transfer money into my account? What is the timing for transfers? How do I cancel a transfer? How do I change my PIN? How do I get a physical card? Why am I unable to verify my identity? Why has my transfer not been received by the recipient? How do I edit my personal details? How do I top up my account by card? What is the charge for topping up by card? Why is the exchange rate wrong for my card payment? How do I request a refund? Is ATM support available? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? How can I get a disposable virtual card?