I can't find my card, it is lost.
Was my card payment reverted? What is the estimate for card delivery? How do I receive money? How do I request a refund? Why is my direct debit payment not recognised? How do I order a physical card? Why was a fee charged for my transfer? Why is my virtual card not working? Why did I receive the wrong amount of cash? How do I top up my account by card? What are the top-up limits? How do I verify my top-up? How do I activate my card? What should I do if my card is swallowed? How do I terminate my account? How do I use Apple Pay or Google Pay? Is ATM support available? What is the age limit for using the service? Why is my refund not showing up? When will my card arrive? How do I verify my identity? Why is my balance not updated after a bank transfer? Why is my cash withdrawal not recognised? Why is my contactless payment not working? What should I do if I forgot my passcode? How do I change my PIN? What are the limits for disposable cards? How can I get a disposable virtual card? How can I exchange currency via the app? Why is my top-up pending?