I wasn't able to use my top up card because the money I put on there wasn't there anymore
How do I cancel a transfer? Why was a fee charged for my transfer? Why is my cash withdrawal not recognised? What is the age limit for using the service? How do I receive money? Why do I need to verify my identity? What is the charge for cash withdrawal? What should I do if I forgot my passcode? How do I change my PIN? How do I verify my top-up? What are the limits for disposable cards? What should I do if my card is swallowed? How do I link my card? Why was my top-up reverted? How do I edit my personal details? Why was my transfer declined? What is automatic top-up? What are the top-up limits? How can I get a disposable virtual card? Why is the beneficiary not allowed? Why is my card not working? What should I do if my phone is lost or stolen? How do I order a physical card? Why was a fee charged for my card payment? Why did my top-up fail? How do I top up by cash or cheque? How do I get a virtual card? Why has my transfer not been received by the recipient? Is ATM support available? Why was my cash withdrawal declined?