Is there a cost to receive money?
Why is there an extra charge on my statement? What is the charge for cash withdrawal? What should I do if my phone is lost or stolen? What is the current exchange rate? How do I order a physical card? Why was my cash withdrawal declined? Why has my transfer not been received by the recipient? How do I top up by cash or cheque? Why is my card not working? Why did I receive the wrong amount of cash? How do I activate my card? How do I cancel a transfer? Why was a fee charged for my transfer? What is the age limit for using the service? What is automatic top-up? Why did my transfer fail? How do I get a physical card? Why is the beneficiary not allowed? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is swallowed? Why did my top-up fail? How do I verify the source of my funds? Why is my refund not showing up? How do I receive money? How do I change my PIN? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my card payment? Which fiat currencies are supported? Why is my contactless payment not working? Why am I unable to verify my identity?