Why would a transfer to an account not be allowed?
What is the charge for topping up by card? How do I verify my identity? Why is my refund not showing up? How do I get a physical card? How can I exchange currency via the app? What is the current exchange rate? Why was my cash withdrawal declined? Which fiat currencies are supported? Why is my top-up pending? How do I terminate my account? How do I get a spare card? Why was my transfer declined? How do I receive money? How can I get a disposable virtual card? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a cheque or cash deposit? How do I edit my personal details? Why was my top-up reverted? Why is my transfer pending? Which countries are supported? Why is there an extra charge on my statement? Why is my cash withdrawal not recognised? What is the age limit for using the service? How do I order a physical card? Is ATM support available? How do I top up my account by card? Why was my transaction charged twice? Why has my transfer not been received by the recipient? What is the charge for topping up by bank transfer?