I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?
How do I get a virtual card? What is automatic top-up? When will my card arrive? How can I exchange currency via the app? Why is my top-up pending? Why is the beneficiary not allowed? What are the top-up limits? What is the age limit for using the service? Why is my contactless payment not working? What should I do if my card is swallowed? What should I do if my phone is lost or stolen? Why was my transfer declined? Was my card payment reverted? What should I do if my card is compromised? How do I link my card? How do I top up my account by card? Why is my card payment not recognised? Why is my direct debit payment not recognised? What should I do if I forgot my passcode? Is ATM support available? Is my card a Visa or Mastercard? What is the timing for transfers? Which fiat currencies are supported? Why is my balance not updated after a bank transfer? Why did my top-up fail? How do I verify my identity? What are the limits for disposable cards? How do I change my PIN? How do I terminate my account? How do I get a physical card?