My identity hasn't been verified.  Can I use my account?
Why was my card payment declined? How do I use Apple Pay or Google Pay? What is the charge for topping up by bank transfer? Is my card a Visa or Mastercard? Why was a fee charged for my transfer? What is the charge for cash withdrawal? Which countries are supported? What should I do if my card is compromised? What should I do if my phone is lost or stolen? When will my card arrive? How can I exchange currency via the app? What is the charge for currency exchange? Why is the exchange rate wrong for my card payment? Why is my contactless payment not working? Which cards and currencies are supported? Why did my transfer fail? Why is my balance not updated after a cheque or cash deposit? Why was my transaction charged twice? Why is my virtual card not working? How do I order a physical card? Why was my cash withdrawal declined? How do I get a virtual card? What should I do if my card is swallowed? How can I get a disposable virtual card? How do I change my PIN? What are the limits for disposable cards? Was my card payment reverted? What is the current exchange rate? Why is my card payment not recognised? How do I terminate my account?