I can't find my card! Can you help?
What should I do if I forgot my passcode? Why was my top-up reverted? What is the estimate for card delivery? How can I get a disposable virtual card? How do I top up by cash or cheque? Why is the exchange rate wrong for my card payment? Which cards and currencies are supported? What is the charge for topping up by bank transfer? Why am I unable to verify my identity? Why is my contactless payment not working? How do I request a refund? Why was a fee charged for my card payment? What is the timing for transfers? What is the charge for cash withdrawal? How do I get a virtual card? How do I top up my account by card? Why was my cash withdrawal declined? How do I verify the source of my funds? Was my card payment reverted? How do I cancel a transfer? How can I exchange currency via the app? How can I transfer money into my account? Is my card a Visa or Mastercard? How do I link my card? Why is my balance not updated after a bank transfer? Which fiat currencies are supported? Why is my PIN blocked? Why is my card payment pending? Why is my card not accepted? Why do I need to verify my identity?