I require verification for my source of funds.
Why is my direct debit payment not recognised? Why was my cash withdrawal declined? What should I do if my card is lost or stolen? Why was my card payment declined? How do I receive money? When will my card arrive? Why is my card payment pending? What is automatic top-up? What should I do if my phone is lost or stolen? What is the age limit for using the service? What is the estimate for card delivery? Why is my balance not updated after a cheque or cash deposit? How do I get a virtual card? How do I activate my card? Why was my top-up reverted? Why is my card not working? Why is the exchange rate wrong for my card payment? Why is my contactless payment not working? Why is my balance not updated after a bank transfer? How do I terminate my account? How do I top up my account by card? Why was my transaction charged twice? How do I link my card? Why is the exchange rate wrong for my cash withdrawal? Which countries are supported? Which cards and currencies are supported? Why is my card payment not recognised? How do I verify my identity? Why is my PIN blocked? Why is my virtual card not working?