Who is giving me my money?
What is the charge for topping up by bank transfer? Why is my refund not showing up? Why is my card payment not recognised? How do I edit my personal details? Which countries are supported? What is automatic top-up? How do I request a refund? Which fiat currencies are supported? How do I use Apple Pay or Google Pay? What is the estimate for card delivery? How do I link my card? Why was a fee charged for my transfer? How do I order a physical card? Why is my cash withdrawal pending? What should I do if my card is swallowed? What should I do if my phone is lost or stolen? Why was my cash withdrawal declined? What is the charge for currency exchange? Why is my balance not updated after a bank transfer? How do I change my PIN? Why is my direct debit payment not recognised? What should I do if my card is lost or stolen? What are the limits for disposable cards? When will my card arrive? Why was my transaction charged twice? How do I verify my identity? Why is my virtual card not working? What is the timing for transfers? How can I exchange currency via the app? Why is the exchange rate wrong for my cash withdrawal?