I did not receive the right amount of cash.
Why was my card payment declined? How can I get a disposable virtual card? How do I verify my identity? Why is my balance not updated after a bank transfer? Why did my top-up fail? How do I link my card? Why is the exchange rate wrong for my cash withdrawal? Why is there an extra charge on my statement? How do I verify the source of my funds? Why is my direct debit payment not recognised? Why is my card payment not recognised? What is the charge for currency exchange? What should I do if I forgot my passcode? How do I activate my card? Is ATM support available? How do I cancel a transfer? Why was my cash withdrawal declined? Why do I need to verify my identity? Why was my transaction charged twice? What should I do if my card is about to expire? How do I request a refund? Is my card a Visa or Mastercard? Was my card payment reverted? How do I edit my personal details? Why is my contactless payment not working? What is the charge for topping up by card? How do I terminate my account? Why is the exchange rate wrong for my card payment? Why is my transfer pending? What should I do if my card is swallowed?