i need to proof my identity to you why and how?
Why am I unable to verify my identity? What is the charge for topping up by card? What should I do if my card is swallowed? How do I link my card? What should I do if my phone is lost or stolen? Which countries are supported? What is the charge for currency exchange? Why is my top-up pending? What should I do if my card is compromised? How do I cancel a transfer? How can I exchange currency via the app? Why is my card payment pending? Why did I receive the wrong amount of cash? What are the limits for disposable cards? How do I order a physical card? What should I do if I forgot my passcode? How do I verify the source of my funds? Why was my cash withdrawal declined? How do I get a virtual card? Why is the beneficiary not allowed? Why was my transfer declined? How do I change my PIN? Why is my direct debit payment not recognised? Why is my balance not updated after a bank transfer? How do I get a spare card? What should I do if my card is lost or stolen? Why is my card payment not recognised? How can I get a disposable virtual card? Why was my transaction charged twice? Is my card a Visa or Mastercard?