please delete account
Why is my virtual card not working? Which cards and currencies are supported? Why do I need to verify my identity? How can I exchange currency via the app? Is my card a Visa or Mastercard? Why is there an extra charge on my statement? How do I get a spare card? How do I verify my top-up? How do I use Apple Pay or Google Pay? What should I do if I forgot my passcode? How do I request a refund? What should I do if my card is compromised? Why is my card not working? Why is my cash withdrawal not recognised? What is the charge for topping up by bank transfer? When will my card arrive? What is the current exchange rate? How do I verify the source of my funds? How do I order a physical card? What is automatic top-up? Why is my balance not updated after a cheque or cash deposit? Which countries are supported? What should I do if my card is swallowed? Why has my transfer not been received by the recipient? How do I change my PIN? How do I edit my personal details? How can I get a disposable virtual card? Why was my cash withdrawal declined? Why is the exchange rate wrong for my card payment? Why is my card payment pending?