I sent some money but the intended recipient says it hasn't arrived
How do I edit my personal details? Why am I unable to verify my identity? What is automatic top-up? Why did I receive the wrong amount of cash? How do I activate my card? What is the estimate for card delivery? How do I order a physical card? Why was a fee charged for my card payment? What should I do if I forgot my passcode? Why is my card payment pending? What is the timing for transfers? Why was my cash withdrawal declined? How do I verify the source of my funds? What is the charge for cash withdrawal? Why is there an extra charge on my statement? Why is my balance not updated after a bank transfer? What is the charge for topping up by bank transfer? Why is my card payment not recognised? What should I do if my card is swallowed? What is the age limit for using the service? Why was a fee charged for my transfer? How do I get a virtual card? How do I link my card? Is my card a Visa or Mastercard? Why is my PIN blocked? Which cards and currencies are supported? Why is my cash withdrawal pending? How do I receive money? Why was my transaction charged twice? How do I request a refund?