Why was a fee charged to me for transferring money?
What is the timing for transfers? What is the charge for topping up by bank transfer? Why is my top-up pending? What is the charge for currency exchange? Which cards and currencies are supported? Why was my transaction charged twice? Why is my card not accepted? How can I get a disposable virtual card? How do I get a physical card? What is the estimate for card delivery? What are the top-up limits? Why is my direct debit payment not recognised? Is ATM support available? What should I do if my card is compromised? How do I order a physical card? How do I receive money? Why was a fee charged for my card payment? Which countries are supported? Which fiat currencies are supported? How do I request a refund? What should I do if I forgot my passcode? How do I terminate my account? What should I do if my card is lost or stolen? How can I transfer money into my account? What is the charge for topping up by card? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? How do I get a virtual card? Why is my contactless payment not working? Is my card a Visa or Mastercard?