My account is showing a double charge.
How do I link my card? Why do I need to verify my identity? Why is the exchange rate wrong for my card payment? What is the estimate for card delivery? What are the top-up limits? Why is my balance not updated after a bank transfer? What should I do if my phone is lost or stolen? Why is my top-up pending? Why is my virtual card not working? Why was my top-up reverted? How do I get a physical card? Why was a fee charged for my transfer? What are the limits for disposable cards? Why did I receive the wrong amount of cash? What is the charge for topping up by card? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by bank transfer? Why is my refund not showing up? What is automatic top-up? Why is my balance not updated after a cheque or cash deposit? Which countries are supported? How can I get a disposable virtual card? How do I get a virtual card? Why am I unable to verify my identity? Why is my card not accepted? How do I order a physical card? How do I top up my account by card? Which cards and currencies are supported? How do I verify my top-up? Why is my direct debit payment not recognised?