I am trying to transfer money and something is going wrong.
What is automatic top-up? How do I verify the source of my funds? How can I exchange currency via the app? Which cards and currencies are supported? How do I top up by cash or cheque? What should I do if I forgot my passcode? Why was a fee charged for my card payment? How do I activate my card? Why is the exchange rate wrong for my card payment? What is the charge for topping up by card? Why was my card payment declined? Which countries are supported? What should I do if my card is swallowed? How do I get a physical card? Why is my card not accepted? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? How do I get a spare card? How do I cancel a transfer? Why is my virtual card not working? Why did I receive the wrong amount of cash? Why is my PIN blocked? Why was a fee charged for my transfer? Why was my cash withdrawal declined? What should I do if my card is about to expire? Why is my cash withdrawal pending? Why is my balance not updated after a cheque or cash deposit? How do I verify my identity? What should I do if my card is compromised? How do I edit my personal details?