There has been an unusual withdrawal from my account, can you help?
Why is my top-up pending? How do I top up by cash or cheque? Why was a fee charged for my transfer? Which cards and currencies are supported? Why is my card not working? How can I transfer money into my account? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is compromised? How do I edit my personal details? Why is my transfer pending? How do I cancel a transfer? Why is my card payment not recognised? Why did my transfer fail? Why did my top-up fail? What is the timing for transfers? What are the top-up limits? Why was a fee charged for my card payment? Why was my cash withdrawal declined? What is the charge for currency exchange? Why is the beneficiary not allowed? Why is the exchange rate wrong for my card payment? How do I receive money? How do I get a spare card? How do I link my card? When will my card arrive? How do I request a refund? Why is there an extra charge on my statement? Why is my balance not updated after a bank transfer? Why is my PIN blocked? What should I do if I forgot my passcode?