I am having problems with a top-up.
Why is my cash withdrawal not recognised? Why was my top-up reverted? What is the timing for transfers? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? How do I verify my identity? What is the charge for cash withdrawal? How do I activate my card? What should I do if my card is swallowed? How can I exchange currency via the app? What should I do if I forgot my passcode? What is the charge for currency exchange? How do I receive money? Why is the exchange rate wrong for my card payment? How do I request a refund? Why is my contactless payment not working? When will my card arrive? Why was my card payment declined? Which countries are supported? Why is my transfer pending? Why was a fee charged for my transfer? Why is my card not accepted? How do I verify my top-up? Why did my transfer fail? Was my card payment reverted? How do I edit my personal details? Why was a fee charged for my card payment? What is the charge for topping up by bank transfer? Is my card a Visa or Mastercard? Why was my transaction charged twice?