Can I request a card?
Why is my contactless payment not working? Is my card a Visa or Mastercard? How do I get a spare card? How do I top up my account by card? What is the charge for topping up by bank transfer? Why is the beneficiary not allowed? How do I activate my card? What are the top-up limits? What should I do if my card is lost or stolen? Why has my transfer not been received by the recipient? What should I do if my phone is lost or stolen? Why was my transaction charged twice? Why did I receive the wrong amount of cash? Is ATM support available? Why was my card payment declined? How do I edit my personal details? How do I terminate my account? Why is my balance not updated after a cheque or cash deposit? Why do I need to verify my identity? How do I cancel a transfer? What is automatic top-up? What is the age limit for using the service? How do I get a virtual card? How can I exchange currency via the app? Why is my transfer pending? Why is my card not working? How do I verify my top-up? Why is my card not accepted? How do I top up by cash or cheque? Why is the exchange rate wrong for my card payment?