Can you explain the transfer fee that I was charged?
How do I use Apple Pay or Google Pay? What should I do if my phone is lost or stolen? Why is the exchange rate wrong for my card payment? How can I get a disposable virtual card? How do I cancel a transfer? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my card payment? Why is my card payment not recognised? What is automatic top-up? What should I do if my card is lost or stolen? What should I do if my card is compromised? Why am I unable to verify my identity? Why is my direct debit payment not recognised? How do I order a physical card? How do I verify my top-up? Why did I receive the wrong amount of cash? Why was my top-up reverted? Why did my transfer fail? Why is my PIN blocked? How do I edit my personal details? Why is my transfer pending? What is the charge for currency exchange? How do I change my PIN? How can I exchange currency via the app? How do I get a spare card? How do I top up by cash or cheque? Why is my top-up pending? Why is my card not working? What is the estimate for card delivery? Why is my card payment pending?