Why is my transfer more expensive than I thought?
Why was my cash withdrawal declined? How do I activate my card? How do I use Apple Pay or Google Pay? Why is my contactless payment not working? Why is my card payment pending? What is automatic top-up? Why is my direct debit payment not recognised? What should I do if my card is swallowed? Why is my balance not updated after a bank transfer? How do I get a physical card? Why is the beneficiary not allowed? How can I exchange currency via the app? Why is my virtual card not working? What are the top-up limits? Why is the exchange rate wrong for my cash withdrawal? Why has my transfer not been received by the recipient? Is my card a Visa or Mastercard? What is the charge for currency exchange? How do I request a refund? How do I cancel a transfer? What is the age limit for using the service? Why is my cash withdrawal not recognised? What should I do if I forgot my passcode? How do I top up my account by card? Why was my card payment declined? How do I order a physical card? Why is there an extra charge on my statement? When will my card arrive? What is the charge for topping up by card? Why did my transfer fail?