How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?
How do I request a refund? How do I change my PIN? Why did I receive the wrong amount of cash? Why is there an extra charge on my statement? What should I do if my phone is lost or stolen? Why did my top-up fail? Why is my virtual card not working? How do I use Apple Pay or Google Pay? Why is the exchange rate wrong for my card payment? What should I do if my card is about to expire? How do I verify the source of my funds? Why was my transaction charged twice? Why am I unable to verify my identity? Why is my balance not updated after a bank transfer? What should I do if I forgot my passcode? What should I do if my card is lost or stolen? How do I receive money? When will my card arrive? Why is my card payment not recognised? How do I get a virtual card? How do I verify my identity? What is the estimate for card delivery? How do I get a physical card? Why is my card payment pending? Is my card a Visa or Mastercard? How can I get a disposable virtual card? How do I activate my card? What is the charge for topping up by card? Why is my transfer pending? How do I top up my account by card?