Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.
Why is my card not accepted? What should I do if my card is swallowed? Why was my transaction charged twice? Why is my refund not showing up? Why is my card payment not recognised? Why is my direct debit payment not recognised? Why was my transfer declined? How do I order a physical card? What is the charge for currency exchange? How do I change my PIN? What should I do if I forgot my passcode? Which fiat currencies are supported? How do I verify my identity? Which cards and currencies are supported? How do I receive money? How do I get a virtual card? Why has my transfer not been received by the recipient? Is my card a Visa or Mastercard? Why is the exchange rate wrong for my card payment? What is the age limit for using the service? Why do I need to verify my identity? Why is there an extra charge on my statement? Why was a fee charged for my card payment? Which countries are supported? How do I get a spare card? What is the charge for topping up by bank transfer? How can I exchange currency via the app? How do I top up by cash or cheque? What should I do if my card is about to expire? What should I do if my phone is lost or stolen?