Why does top-up require verification?
Why was my transfer declined? What are the top-up limits? Which cards and currencies are supported? Is ATM support available? Why is my cash withdrawal pending? Why am I unable to verify my identity? What is the charge for topping up by card? Why is my direct debit payment not recognised? Why is my card not working? How do I verify my identity? Why is my balance not updated after a bank transfer? What should I do if I forgot my passcode? Why is my PIN blocked? Why has my transfer not been received by the recipient? Why did my transfer fail? Which fiat currencies are supported? How do I request a refund? How can I get a disposable virtual card? What is the charge for cash withdrawal? What are the limits for disposable cards? How do I get a physical card? What is the current exchange rate? Why is my top-up pending? Why did I receive the wrong amount of cash? Why is my contactless payment not working? Why was a fee charged for my card payment? How can I transfer money into my account? Why is the beneficiary not allowed? Why did my top-up fail? When will my card arrive?