Please tell me, do you use Visa or Mastercard?
Is ATM support available? Which countries are supported? Why is my card not working? What is automatic top-up? What is the age limit for using the service? Why was a fee charged for my transfer? Why is there an extra charge on my statement? What should I do if my card is swallowed? Why was my transfer declined? How do I terminate my account? What should I do if my card is about to expire? Why did my transfer fail? Why is my direct debit payment not recognised? Why did I receive the wrong amount of cash? How can I transfer money into my account? Why is my top-up pending? Why is the beneficiary not allowed? Why is my balance not updated after a cheque or cash deposit? How do I receive money? What are the limits for disposable cards? What is the charge for topping up by bank transfer? How do I activate my card? Why was my cash withdrawal declined? Why did my top-up fail? What is the charge for topping up by card? How do I top up by cash or cheque? Why is my refund not showing up? What should I do if I forgot my passcode? How do I verify my top-up? How do I get a physical card?