I see a direct debit payment on my statement that wasn't me
What should I do if I forgot my passcode? What should I do if my card is swallowed? Why is my PIN blocked? What is the timing for transfers? Why was my top-up reverted? How do I get a virtual card? Why was my transfer declined? How do I verify my top-up? What is the charge for topping up by bank transfer? Why was a fee charged for my card payment? Why is my virtual card not working? How do I verify the source of my funds? Why has my transfer not been received by the recipient? Was my card payment reverted? What is the estimate for card delivery? Why am I unable to verify my identity? Why is the beneficiary not allowed? How can I transfer money into my account? What should I do if my phone is lost or stolen? Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my card payment? Why is my cash withdrawal pending? How do I use Apple Pay or Google Pay? Why is my refund not showing up? How can I exchange currency via the app? Why is my contactless payment not working? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? What is the charge for cash withdrawal? What should I do if my card is about to expire?