An extra pound was charged!
What is the charge for topping up by card? Why was a fee charged for my card payment? What is the charge for topping up by bank transfer? How can I get a disposable virtual card? How do I cancel a transfer? How do I change my PIN? What is automatic top-up? Why was my card payment declined? Why was my cash withdrawal declined? Why is my card payment pending? Why am I unable to verify my identity? How do I terminate my account? Why was my transfer declined? What is the age limit for using the service? When will my card arrive? Why is my top-up pending? Why is my balance not updated after a cheque or cash deposit? Is ATM support available? Why did I receive the wrong amount of cash? What should I do if my card is swallowed? Was my card payment reverted? Why is my direct debit payment not recognised? How do I activate my card? Why is my balance not updated after a bank transfer? How can I exchange currency via the app? Why is my cash withdrawal pending? How do I top up by cash or cheque? Is my card a Visa or Mastercard? Why was my top-up reverted? Why did my transfer fail?