why have i not got my new card?
What are the top-up limits? Why is my transfer pending? Why was my top-up reverted? Why is my direct debit payment not recognised? How do I get a physical card? Why is my card payment pending? How can I transfer money into my account? How do I top up my account by card? Is my card a Visa or Mastercard? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a bank transfer? Why is my refund not showing up? Why do I need to verify my identity? Why has my transfer not been received by the recipient? Why is my top-up pending? What is the charge for topping up by bank transfer? Why am I unable to verify my identity? Why is the beneficiary not allowed? Why is there an extra charge on my statement? How do I get a spare card? Why is my card not working? Which fiat currencies are supported? What should I do if my card is lost or stolen? How do I order a physical card? What should I do if my phone is lost or stolen? Why is my card payment not recognised? What should I do if I forgot my passcode? Why is my virtual card not working? What is the timing for transfers? How do I terminate my account?