My payment has an incorrect exchange rate.
Why is my contactless payment not working? What should I do if I forgot my passcode? How do I request a refund? Why did my transfer fail? Why is the exchange rate wrong for my cash withdrawal? How can I transfer money into my account? What is the charge for topping up by card? What is the charge for topping up by bank transfer? Why is my direct debit payment not recognised? How do I verify the source of my funds? Is my card a Visa or Mastercard? Why do I need to verify my identity? How do I edit my personal details? What should I do if my card is about to expire? Why was my transfer declined? Why am I unable to verify my identity? What is the charge for cash withdrawal? Why did I receive the wrong amount of cash? Why is my card not working? Which cards and currencies are supported? What is the estimate for card delivery? Why is my transfer pending? Why is my card not accepted? What is the charge for currency exchange? Why was my transaction charged twice? Why was my card payment declined? Which countries are supported? How do I receive money? When will my card arrive? How do I change my PIN?