I don't have the device I used to log onto the platform so I can't access it.
Why was my card payment declined? How do I get a virtual card? How do I verify my top-up? How do I top up by cash or cheque? How do I change my PIN? How do I top up my account by card? How can I exchange currency via the app? Why is the exchange rate wrong for my cash withdrawal? Why is there an extra charge on my statement? Why is my card not accepted? What is the charge for cash withdrawal? Is ATM support available? Is my card a Visa or Mastercard? Why did I receive the wrong amount of cash? Why did my top-up fail? What is the current exchange rate? Why was my top-up reverted? Why was a fee charged for my card payment? Why am I unable to verify my identity? Why is my PIN blocked? Why is my card payment not recognised? How do I link my card? Why is my contactless payment not working? What is automatic top-up? How do I get a physical card? How do I order a physical card? Why was my cash withdrawal declined? What is the charge for currency exchange? How do I receive money? What should I do if my card is about to expire?