I can't get the top-up to work! What's going on here.
How do I cancel a transfer? Why did I receive the wrong amount of cash? Why is my virtual card not working? How do I order a physical card? How do I activate my card? Why was my top-up reverted? Which cards and currencies are supported? Why is my contactless payment not working? How do I verify the source of my funds? Why is my refund not showing up? Why is my direct debit payment not recognised? How do I verify my identity? Why is the exchange rate wrong for my cash withdrawal? Why is my top-up pending? Why was a fee charged for my transfer? Why is my card not accepted? How do I receive money? What should I do if my card is compromised? How do I edit my personal details? What is the charge for currency exchange? How do I top up by cash or cheque? Which fiat currencies are supported? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? How can I exchange currency via the app? Why is my cash withdrawal pending? How do I terminate my account? Why has my transfer not been received by the recipient? Why was my card payment declined? What is the estimate for card delivery?