Why do I still have a pending cash withdrawal?
How do I order a physical card? Why is my card not accepted? What should I do if my card is compromised? Why is my top-up pending? How do I request a refund? Why was my transfer declined? Why do I need to verify my identity? Why is my cash withdrawal not recognised? Is ATM support available? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? How do I activate my card? How do I edit my personal details? Why is my direct debit payment not recognised? How do I get a spare card? What should I do if my card is lost or stolen? Why was my card payment declined? How do I change my PIN? What should I do if my phone is lost or stolen? What is the age limit for using the service? What is automatic top-up? How can I exchange currency via the app? What is the charge for topping up by bank transfer? What is the charge for topping up by card? What is the charge for cash withdrawal? Why is my contactless payment not working? How do I get a virtual card? Why is my card payment not recognised? How do I verify the source of my funds? Why did my top-up fail?