I don't understand why I was charged an additional fee for this service. Can you clarify?
What is the charge for topping up by bank transfer? What should I do if my card is swallowed? What should I do if my card is about to expire? What are the limits for disposable cards? Why was my cash withdrawal declined? Why is there an extra charge on my statement? How do I top up my account by card? Why is my balance not updated after a bank transfer? What is the age limit for using the service? Why is my PIN blocked? Why is the exchange rate wrong for my cash withdrawal? Why is my top-up pending? How do I cancel a transfer? Why was my top-up reverted? What is the charge for currency exchange? How do I order a physical card? How do I top up by cash or cheque? Why is my refund not showing up? How do I verify the source of my funds? Why is my balance not updated after a cheque or cash deposit? Why has my transfer not been received by the recipient? Why is my contactless payment not working? Why is the beneficiary not allowed? Is my card a Visa or Mastercard? Was my card payment reverted? What is automatic top-up? What is the charge for topping up by card? How do I change my PIN? What is the current exchange rate? What should I do if my card is compromised?