My card was stolen
How do I cancel a transfer? Why is the exchange rate wrong for my card payment? Why was my card payment declined? Why do I need to verify my identity? How do I terminate my account? How do I receive money? What is the charge for cash withdrawal? How do I verify my identity? Why was my transaction charged twice? Was my card payment reverted? What is the current exchange rate? When will my card arrive? Which cards and currencies are supported? What is the charge for currency exchange? How do I verify the source of my funds? Why is the beneficiary not allowed? Why is my card payment not recognised? How do I change my PIN? Why did my top-up fail? Why is my top-up pending? How can I exchange currency via the app? What is the charge for topping up by bank transfer? How can I get a disposable virtual card? Why was my top-up reverted? Why was a fee charged for my card payment? What are the limits for disposable cards? Why is my direct debit payment not recognised? Why is my cash withdrawal pending? What is the age limit for using the service? What is automatic top-up?