Why was my account assessed a fee?
Why was a fee charged for my transfer? Why is my PIN blocked? How do I cancel a transfer? How do I request a refund? Why was my transaction charged twice? What is the age limit for using the service? What is the estimate for card delivery? Why did I receive the wrong amount of cash? Why is my contactless payment not working? Why is my card not accepted? How do I verify my identity? What is the current exchange rate? What should I do if my card is about to expire? Why is my card payment pending? How do I receive money? Why is my transfer pending? How can I transfer money into my account? Which cards and currencies are supported? How do I get a virtual card? Why was my top-up reverted? Why is my balance not updated after a bank transfer? Was my card payment reverted? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? Why was my card payment declined? Why am I unable to verify my identity? What is the timing for transfers? When will my card arrive? How do I activate my card? How can I get a disposable virtual card?