Is my card activated?
How do I order a physical card? How do I link my card? Why is the exchange rate wrong for my cash withdrawal? Why is my balance not updated after a cheque or cash deposit? Why do I need to verify my identity? How do I top up my account by card? Why is my card not working? Why is the exchange rate wrong for my card payment? Why is my PIN blocked? What should I do if my phone is lost or stolen? What is automatic top-up? Why is my cash withdrawal not recognised? Why was a fee charged for my transfer? How do I verify the source of my funds? What should I do if my card is about to expire? What is the age limit for using the service? How do I receive money? Why was my cash withdrawal declined? How do I use Apple Pay or Google Pay? Is my card a Visa or Mastercard? What should I do if my card is lost or stolen? What are the top-up limits? Why am I unable to verify my identity? What is the charge for topping up by bank transfer? What are the limits for disposable cards? How do I edit my personal details? How can I exchange currency via the app? Why has my transfer not been received by the recipient? Why is my card payment not recognised? What is the current exchange rate?