my statement contains an unknown payment
What is the age limit for using the service? Why is my PIN blocked? What is the current exchange rate? Why is my balance not updated after a cheque or cash deposit? How do I cancel a transfer? How do I edit my personal details? What is the charge for cash withdrawal? Why is my top-up pending? How do I order a physical card? Why did I receive the wrong amount of cash? How do I change my PIN? How do I link my card? How do I terminate my account? When will my card arrive? Which cards and currencies are supported? Why is my cash withdrawal not recognised? Why was my top-up reverted? What is the charge for topping up by bank transfer? How do I top up by cash or cheque? How do I top up my account by card? Why is my balance not updated after a bank transfer? How do I use Apple Pay or Google Pay? Why was my card payment declined? What is automatic top-up? How do I verify my identity? Why did my transfer fail? Why is my transfer pending? What is the charge for currency exchange? What are the top-up limits? Why is my contactless payment not working?