I withdrew cash and was charged
Why is the beneficiary not allowed? What should I do if I forgot my passcode? Which fiat currencies are supported? How can I get a disposable virtual card? What is the charge for topping up by card? Why is my cash withdrawal pending? What should I do if my card is compromised? How do I verify my top-up? How do I use Apple Pay or Google Pay? What should I do if my card is lost or stolen? Why has my transfer not been received by the recipient? Is ATM support available? What are the top-up limits? Why was my cash withdrawal declined? Which cards and currencies are supported? Why am I unable to verify my identity? How do I request a refund? How do I get a physical card? How do I link my card? Why is my refund not showing up? Why is my top-up pending? How do I edit my personal details? Why did my transfer fail? What is the timing for transfers? What should I do if my phone is lost or stolen? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is about to expire? Why is my direct debit payment not recognised? Why is there an extra charge on my statement? Which countries are supported?