Why is this payment pending?
Why is my balance not updated after a cheque or cash deposit? How do I activate my card? How do I order a physical card? What is the current exchange rate? What is the charge for topping up by bank transfer? Why did my top-up fail? Why was my transfer declined? How do I top up by cash or cheque? Why is my direct debit payment not recognised? Why is my cash withdrawal not recognised? What should I do if my card is lost or stolen? Which cards and currencies are supported? How do I use Apple Pay or Google Pay? What is automatic top-up? Why is my card not accepted? What is the timing for transfers? Why is there an extra charge on my statement? How do I edit my personal details? Why did my transfer fail? How do I verify my identity? Why is my PIN blocked? Is ATM support available? Why is my contactless payment not working? What should I do if I forgot my passcode? Why is the exchange rate wrong for my card payment? What should I do if my phone is lost or stolen? How do I top up my account by card? How can I exchange currency via the app? What is the charge for currency exchange? Why has my transfer not been received by the recipient?