What do I do if there is a direct debit on my account that shouldn't be there?
How can I transfer money into my account? What are the limits for disposable cards? Why is my card payment not recognised? Why is my balance not updated after a bank transfer? Why did my top-up fail? Why is my card not working? How do I verify my top-up? How do I change my PIN? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my card payment? What is the current exchange rate? What is the estimate for card delivery? Why is my contactless payment not working? What should I do if my card is about to expire? How do I verify my identity? How do I receive money? Was my card payment reverted? What is the charge for topping up by card? What should I do if my card is swallowed? Is ATM support available? Why is my PIN blocked? What is the age limit for using the service? How do I order a physical card? Why did I receive the wrong amount of cash? What should I do if my phone is lost or stolen? Why was a fee charged for my transfer? Why is the exchange rate wrong for my card payment? Why is my top-up pending? Why am I unable to verify my identity? Why was my transfer declined?