Why do I need top-up to be verified?
How do I top up by cash or cheque? Why was my transaction charged twice? What is the charge for cash withdrawal? How do I receive money? Why is my refund not showing up? Why is my virtual card not working? How do I request a refund? What is the age limit for using the service? Why is my card payment pending? Why is my card payment not recognised? What should I do if my card is lost or stolen? Why is my balance not updated after a cheque or cash deposit? Why did my transfer fail? What is the charge for topping up by card? Is my card a Visa or Mastercard? What are the limits for disposable cards? Why is my direct debit payment not recognised? Why is the beneficiary not allowed? Which countries are supported? What should I do if my card is compromised? What is the current exchange rate? Why is my cash withdrawal not recognised? How can I transfer money into my account? Why is my balance not updated after a bank transfer? How do I cancel a transfer? What is the charge for topping up by bank transfer? Why was my cash withdrawal declined? Why is the exchange rate wrong for my card payment? What is the estimate for card delivery? How do I get a spare card?