Why isn't my deposit in my account?
Why is my card payment pending? Why has my transfer not been received by the recipient? How do I receive money? How do I order a physical card? What is the charge for currency exchange? What should I do if I forgot my passcode? What is the charge for topping up by bank transfer? How do I top up by cash or cheque? How can I transfer money into my account? Why is my card not working? How do I top up my account by card? Why was my card payment declined? Why is my cash withdrawal pending? What is the charge for cash withdrawal? Why is my transfer pending? Is my card a Visa or Mastercard? What should I do if my card is lost or stolen? Why did I receive the wrong amount of cash? Why is my top-up pending? Why is my direct debit payment not recognised? How do I get a physical card? Why is my balance not updated after a bank transfer? Why was a fee charged for my card payment? Which fiat currencies are supported? How do I get a spare card? What are the top-up limits? How do I request a refund? When will my card arrive? Why is my PIN blocked? How do I edit my personal details?