Can I get a refund?
Why was a fee charged for my transfer? How do I order a physical card? Why is my card payment not recognised? Is my card a Visa or Mastercard? Why was my transaction charged twice? Why is my balance not updated after a bank transfer? What is the charge for topping up by bank transfer? Why is my top-up pending? Which fiat currencies are supported? Why did my transfer fail? How do I use Apple Pay or Google Pay? Why am I unable to verify my identity? Why was my top-up reverted? Why did my top-up fail? What is the current exchange rate? How do I verify the source of my funds? What should I do if my card is lost or stolen? Why was my cash withdrawal declined? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my card payment? How can I transfer money into my account? Why is the exchange rate wrong for my cash withdrawal? Why is my PIN blocked? What is the charge for cash withdrawal? What should I do if my card is swallowed? What is the charge for topping up by card? What is the charge for currency exchange? Why did I receive the wrong amount of cash? How do I activate my card? How do I link my card?