Why wasn't my card payment accepted?
How do I use Apple Pay or Google Pay? Why was my top-up reverted? What should I do if my card is swallowed? Why was my transaction charged twice? Why is my cash withdrawal not recognised? Why is the beneficiary not allowed? What should I do if my phone is lost or stolen? Why is my refund not showing up? How do I get a physical card? How do I top up my account by card? Which fiat currencies are supported? How do I verify my identity? How do I order a physical card? Why is my card not working? Why is my top-up pending? Is my card a Visa or Mastercard? What is automatic top-up? What should I do if my card is about to expire? Why is my card payment not recognised? How do I link my card? Why is my PIN blocked? How do I verify the source of my funds? Why was my transfer declined? Why is there an extra charge on my statement? How do I terminate my account? Which cards and currencies are supported? What is the charge for topping up by bank transfer? What is the current exchange rate? What are the top-up limits? Why did my transfer fail?