How come there is a $1 extra charge on my statement?
Why did my top-up fail? How do I get a virtual card? What should I do if I forgot my passcode? Why is my balance not updated after a cheque or cash deposit? Why do I need to verify my identity? What is the estimate for card delivery? Is my card a Visa or Mastercard? How do I order a physical card? How can I transfer money into my account? How do I cancel a transfer? Why is my contactless payment not working? Why am I unable to verify my identity? Why was my card payment declined? How do I verify the source of my funds? Why is my card payment not recognised? How do I verify my identity? Why is my direct debit payment not recognised? How do I request a refund? What are the limits for disposable cards? Why is my cash withdrawal not recognised? What are the top-up limits? Why did my transfer fail? How do I change my PIN? Why is the exchange rate wrong for my cash withdrawal? Why was a fee charged for my transfer? Why is my card not accepted? Was my card payment reverted? What should I do if my card is swallowed? Which fiat currencies are supported? Why is my refund not showing up?