When will my top-up be completed?
Why was my card payment declined? Why is the exchange rate wrong for my card payment? How do I verify my identity? What should I do if my phone is lost or stolen? Why did I receive the wrong amount of cash? How do I get a physical card? How do I change my PIN? Why am I unable to verify my identity? What should I do if my card is about to expire? What is the charge for topping up by card? How do I terminate my account? Why is my cash withdrawal not recognised? When will my card arrive? Why is the beneficiary not allowed? What should I do if my card is lost or stolen? What are the top-up limits? Why is my contactless payment not working? Why did my transfer fail? Why is my transfer pending? Why is the exchange rate wrong for my cash withdrawal? Why was a fee charged for my transfer? What is the timing for transfers? How do I verify the source of my funds? How do I top up my account by card? How do I use Apple Pay or Google Pay? Which fiat currencies are supported? How can I exchange currency via the app? How do I link my card? How do I get a spare card? Is ATM support available?