I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that.
What is the current exchange rate? Which cards and currencies are supported? What are the top-up limits? How do I use Apple Pay or Google Pay? Why was a fee charged for my transfer? Why is my transfer pending? Why was my transfer declined? Why was my transaction charged twice? How do I edit my personal details? How do I order a physical card? What is the charge for currency exchange? How do I verify my top-up? Was my card payment reverted? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by card? Why is my card payment pending? Why has my transfer not been received by the recipient? What should I do if I forgot my passcode? What is the charge for cash withdrawal? Why is my virtual card not working? Why is my contactless payment not working? What is the charge for topping up by bank transfer? How do I verify the source of my funds? Why was my card payment declined? Why is my cash withdrawal not recognised? What should I do if my card is compromised? What are the limits for disposable cards? How can I transfer money into my account? Why am I unable to verify my identity?