Why isn't my id verified?
How do I cancel a transfer? Why do I need to verify my identity? What is automatic top-up? Why is my card not working? Why was a fee charged for my transfer? How can I transfer money into my account? Is ATM support available? Why is my cash withdrawal not recognised? Why is my PIN blocked? Why did my transfer fail? Is my card a Visa or Mastercard? What is the charge for cash withdrawal? What is the current exchange rate? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is swallowed? Was my card payment reverted? How do I get a spare card? Which fiat currencies are supported? Why is my contactless payment not working? Why was my top-up reverted? What are the top-up limits? When will my card arrive? How can I exchange currency via the app? How do I verify the source of my funds? Why did I receive the wrong amount of cash? How can I get a disposable virtual card? What should I do if I forgot my passcode? Why is there an extra charge on my statement? Why was my transfer declined?