Where is my refund? it appears to be missing.
What are the top-up limits? Why is my card payment pending? Why is my balance not updated after a cheque or cash deposit? What is the estimate for card delivery? How do I top up my account by card? How do I verify my identity? Why was my transaction charged twice? What is the charge for cash withdrawal? What should I do if my phone is lost or stolen? Why is my cash withdrawal pending? Why is my cash withdrawal not recognised? Which countries are supported? Why is my card payment not recognised? How do I use Apple Pay or Google Pay? How can I transfer money into my account? How do I edit my personal details? What is automatic top-up? Why do I need to verify my identity? Why is my transfer pending? Why is my balance not updated after a bank transfer? Which cards and currencies are supported? How do I top up by cash or cheque? How do I get a spare card? Why am I unable to verify my identity? Why is my virtual card not working? Why is the beneficiary not allowed? How do I verify my top-up? Why is the exchange rate wrong for my card payment? Why was my top-up reverted? Why did I receive the wrong amount of cash?