I was charged for getting cash.
How do I verify the source of my funds? Why is my balance not updated after a bank transfer? What should I do if I forgot my passcode? How do I get a physical card? Why has my transfer not been received by the recipient? What should I do if my phone is lost or stolen? What are the top-up limits? Why is my card payment not recognised? How do I verify my top-up? How do I edit my personal details? Why did my transfer fail? What is the timing for transfers? How do I receive money? Why is the exchange rate wrong for my card payment? Why is the exchange rate wrong for my cash withdrawal? Why did my top-up fail? Why was my transfer declined? How do I change my PIN? Why was my transaction charged twice? What is the charge for currency exchange? What is the charge for topping up by bank transfer? Why is my virtual card not working? When will my card arrive? Why is my cash withdrawal not recognised? What is automatic top-up? What is the age limit for using the service? How do I get a spare card? Why was a fee charged for my card payment? How do I verify my identity? Why am I unable to verify my identity?