Why was I unable to complete my transfer?
What should I do if I forgot my passcode? Why is my balance not updated after a cheque or cash deposit? How do I order a physical card? What should I do if my card is compromised? Why is my card payment not recognised? How do I receive money? How do I top up by cash or cheque? Why is my card payment pending? Why was my card payment declined? How do I verify my identity? What is the charge for topping up by card? Why am I unable to verify my identity? What is the estimate for card delivery? Why is the beneficiary not allowed? Why is my virtual card not working? What is the charge for topping up by bank transfer? How can I transfer money into my account? Why is my refund not showing up? How do I edit my personal details? Why was my transaction charged twice? What should I do if my phone is lost or stolen? How do I top up my account by card? Which fiat currencies are supported? How do I request a refund? What are the limits for disposable cards? How can I exchange currency via the app? How can I get a disposable virtual card? Why is my transfer pending? How do I link my card? Why is my direct debit payment not recognised?