I didn't cancel my top-up.
Why has my transfer not been received by the recipient? Which fiat currencies are supported? Why did my top-up fail? Why was a fee charged for my transfer? Which cards and currencies are supported? How do I terminate my account? Why was my transaction charged twice? Which countries are supported? How do I verify my top-up? Why is the beneficiary not allowed? Why is the exchange rate wrong for my cash withdrawal? How can I transfer money into my account? Was my card payment reverted? Why is my cash withdrawal pending? Why was my card payment declined? What is the current exchange rate? Why am I unable to verify my identity? How do I verify my identity? Why is my PIN blocked? How do I top up my account by card? How do I link my card? Why did I receive the wrong amount of cash? How do I change my PIN? Why was my transfer declined? What should I do if my card is swallowed? Is my card a Visa or Mastercard? Why is my balance not updated after a cheque or cash deposit? How do I get a physical card? How do I cancel a transfer? How do I request a refund?