I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?
What should I do if my phone is lost or stolen? Why is my contactless payment not working? Why is my balance not updated after a cheque or cash deposit? What should I do if I forgot my passcode? Why is my top-up pending? What is the charge for cash withdrawal? How do I order a physical card? What is the charge for topping up by card? What are the top-up limits? Why was my card payment declined? Which fiat currencies are supported? Why is the exchange rate wrong for my card payment? Why is my PIN blocked? Why do I need to verify my identity? Why did I receive the wrong amount of cash? How do I receive money? How can I exchange currency via the app? What should I do if my card is lost or stolen? Why did my transfer fail? Why was my cash withdrawal declined? Why has my transfer not been received by the recipient? Why is my transfer pending? What should I do if my card is swallowed? Why is my card not accepted? Why is my refund not showing up? Why is the beneficiary not allowed? How do I link my card? How do I get a physical card? How do I terminate my account? What is automatic top-up?