What happened to my top-up? I think it was cancelled.
How do I use Apple Pay or Google Pay? Why am I unable to verify my identity? Why is my card not working? Why do I need to verify my identity? How do I order a physical card? When will my card arrive? Why is my card payment not recognised? What should I do if my card is lost or stolen? Was my card payment reverted? Why is my balance not updated after a cheque or cash deposit? How do I receive money? What should I do if my card is about to expire? Why is the exchange rate wrong for my cash withdrawal? Why is the exchange rate wrong for my card payment? Which countries are supported? How do I top up my account by card? Is ATM support available? Why was a fee charged for my transfer? Why is my contactless payment not working? What is the charge for topping up by bank transfer? Why did my top-up fail? Why was my transfer declined? What is the estimate for card delivery? How can I get a disposable virtual card? How do I terminate my account? What is the current exchange rate? What should I do if I forgot my passcode? Why is the beneficiary not allowed? How do I get a physical card? Which cards and currencies are supported?