Why is checking my identity important?
Why am I unable to verify my identity? Why is my transfer pending? Why was my transaction charged twice? What are the limits for disposable cards? What should I do if my card is compromised? How do I cancel a transfer? How do I use Apple Pay or Google Pay? Why was a fee charged for my card payment? Why is the exchange rate wrong for my cash withdrawal? When will my card arrive? How do I verify my identity? How do I verify my top-up? What should I do if my card is swallowed? Why was my top-up reverted? What is the estimate for card delivery? How do I link my card? Why is my card not accepted? How do I order a physical card? What is the charge for topping up by bank transfer? Which countries are supported? How do I get a spare card? Why is my refund not showing up? What should I do if my card is lost or stolen? Is ATM support available? Which fiat currencies are supported? Why is my cash withdrawal not recognised? What is automatic top-up? Is my card a Visa or Mastercard? Why is the beneficiary not allowed? How do I terminate my account?