Where do I scan my card?
What is automatic top-up? How do I order a physical card? How do I receive money? How can I transfer money into my account? What is the charge for currency exchange? How do I get a physical card? Was my card payment reverted? Why was my top-up reverted? What is the charge for cash withdrawal? How do I get a virtual card? Why is the beneficiary not allowed? Why was a fee charged for my card payment? What is the timing for transfers? Why am I unable to verify my identity? How do I activate my card? Why was my cash withdrawal declined? Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds? Why is my transfer pending? How do I use Apple Pay or Google Pay? How do I terminate my account? Why is there an extra charge on my statement? Which fiat currencies are supported? Why is my card payment pending? How do I edit my personal details? What should I do if my card is swallowed? Why is my direct debit payment not recognised? Why is my top-up pending? How do I verify my top-up? Why did I receive the wrong amount of cash?