I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?
How do I edit my personal details? What is automatic top-up? Why was my transfer declined? What should I do if my card is compromised? How can I get a disposable virtual card? Why was my transaction charged twice? How do I terminate my account? Why is my direct debit payment not recognised? What are the top-up limits? What should I do if my phone is lost or stolen? Why do I need to verify my identity? How do I request a refund? How do I top up by cash or cheque? What is the timing for transfers? What should I do if my card is swallowed? Why is there an extra charge on my statement? How do I verify the source of my funds? Why is my top-up pending? What is the age limit for using the service? Which cards and currencies are supported? Why was a fee charged for my card payment? Why is my cash withdrawal pending? Was my card payment reverted? Why is the exchange rate wrong for my card payment? How do I receive money? What should I do if my card is about to expire? When will my card arrive? What is the charge for topping up by bank transfer? Is my card a Visa or Mastercard? How do I top up my account by card?