My card is broken
How do I get a spare card? What should I do if my card is compromised? How do I change my PIN? What should I do if my card is swallowed? Why is my top-up pending? Why did I receive the wrong amount of cash? Why is my refund not showing up? How do I link my card? Why do I need to verify my identity? How do I verify my identity? Why has my transfer not been received by the recipient? Why is my card payment pending? Why was my card payment declined? Why is my PIN blocked? Why am I unable to verify my identity? Why was my top-up reverted? Why is my contactless payment not working? How do I top up by cash or cheque? Is my card a Visa or Mastercard? What is the timing for transfers? What should I do if my phone is lost or stolen? Which cards and currencies are supported? Why is the exchange rate wrong for my card payment? What is the charge for topping up by card? What is the current exchange rate? Why was a fee charged for my card payment? How can I get a disposable virtual card? How do I activate my card? Is ATM support available? Was my card payment reverted?