Why is there extra cash in my account?
Why is my direct debit payment not recognised? Why am I unable to verify my identity? How do I receive money? What should I do if my phone is lost or stolen? Why was my transfer declined? How do I order a physical card? Why was my transaction charged twice? How do I get a physical card? How can I transfer money into my account? Why is my PIN blocked? Is my card a Visa or Mastercard? Is ATM support available? Why is my refund not showing up? Why was my top-up reverted? Why was a fee charged for my transfer? How do I get a spare card? How do I edit my personal details? Why is the exchange rate wrong for my cash withdrawal? Why is my card not accepted? How do I verify my top-up? What is the charge for currency exchange? Why is my cash withdrawal pending? What should I do if my card is lost or stolen? Why is my contactless payment not working? How do I request a refund? Why has my transfer not been received by the recipient? How can I get a disposable virtual card? How can I exchange currency via the app? Why was my card payment declined? Why is there an extra charge on my statement?