I'm looking at my statement, and my refund is not on there.
Why was my transaction charged twice? What are the top-up limits? Why is my virtual card not working? Is ATM support available? Why is my card payment pending? What is the charge for currency exchange? How do I edit my personal details? Why is my cash withdrawal not recognised? Why is my balance not updated after a bank transfer? What is the charge for cash withdrawal? Why is my transfer pending? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is compromised? What is automatic top-up? What should I do if my card is lost or stolen? What is the estimate for card delivery? Why is my PIN blocked? Why did I receive the wrong amount of cash? Why was my cash withdrawal declined? Why was my card payment declined? Why is my contactless payment not working? How can I get a disposable virtual card? Why is the beneficiary not allowed? What should I do if my phone is lost or stolen? Why is my card not accepted? How do I cancel a transfer? How do I order a physical card? How do I link my card? What is the charge for topping up by card? Why was a fee charged for my card payment?