Why have my top ups been canceled?
How can I get a disposable virtual card? How do I verify my identity? Why is my refund not showing up? Why am I unable to verify my identity? Why do I need to verify my identity? What should I do if I forgot my passcode? How do I use Apple Pay or Google Pay? Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my card payment? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by bank transfer? Why did I receive the wrong amount of cash? Why was a fee charged for my transfer? Why was my transaction charged twice? Why was a fee charged for my card payment? Why is my balance not updated after a cheque or cash deposit? Why was my transfer declined? How do I cancel a transfer? Why is my direct debit payment not recognised? Why is my contactless payment not working? Is my card a Visa or Mastercard? When will my card arrive? How do I receive money? Why is my PIN blocked? How do I top up my account by card? How do I get a spare card? What should I do if my card is lost or stolen? What is the charge for currency exchange? What are the top-up limits? How do I order a physical card?