I was charged a hidden fee when I paid with card.
Why am I unable to verify my identity? What is the charge for topping up by bank transfer? Why did my transfer fail? Why was my transaction charged twice? How do I receive money? How do I verify my identity? What should I do if my card is swallowed? How do I top up by cash or cheque? Why is my PIN blocked? Why is my contactless payment not working? Why is the exchange rate wrong for my cash withdrawal? How do I get a spare card? Is ATM support available? Why was a fee charged for my transfer? Why did my top-up fail? Why is my balance not updated after a cheque or cash deposit? Why was my transfer declined? Why was my top-up reverted? How do I cancel a transfer? What are the limits for disposable cards? What should I do if my card is compromised? How do I top up my account by card? What is the charge for cash withdrawal? Why is my card payment pending? How do I verify my top-up? Why is my direct debit payment not recognised? Is my card a Visa or Mastercard? Why was my card payment declined? Which cards and currencies are supported? Why do I need to verify my identity?