Can you tell me why I was charged to withdraw cash?
Why is my card not working? What should I do if my card is swallowed? Why was my card payment declined? Why was my top-up reverted? Why was a fee charged for my transfer? How do I edit my personal details? Why is my contactless payment not working? Why is my cash withdrawal not recognised? What is the charge for topping up by bank transfer? How do I get a physical card? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? How do I request a refund? Why is my refund not showing up? How do I use Apple Pay or Google Pay? How can I get a disposable virtual card? Is ATM support available? Why is my virtual card not working? Why is my PIN blocked? Why is my balance not updated after a bank transfer? What should I do if my card is lost or stolen? Why am I unable to verify my identity? How do I receive money? How do I verify my top-up? What is automatic top-up? How can I exchange currency via the app? How do I order a physical card? Why was my transfer declined? How do I link my card? Why did my top-up fail?