What is the source of funds for my money?
What should I do if my card is about to expire? What is the charge for topping up by card? What is automatic top-up? Why is my balance not updated after a cheque or cash deposit? How do I link my card? What is the age limit for using the service? How do I use Apple Pay or Google Pay? How do I top up by cash or cheque? What is the charge for topping up by bank transfer? What are the limits for disposable cards? Why has my transfer not been received by the recipient? Why is my card payment not recognised? Why is my transfer pending? Why was my card payment declined? Why is the exchange rate wrong for my cash withdrawal? Why is the beneficiary not allowed? What should I do if my phone is lost or stolen? Is my card a Visa or Mastercard? Why is my card not working? Why was my cash withdrawal declined? How do I order a physical card? Why is my PIN blocked? Why is my direct debit payment not recognised? Why is my balance not updated after a bank transfer? Is ATM support available? How do I verify my identity? Why is there an extra charge on my statement? Why is my card payment pending? Why was my top-up reverted? Why was a fee charged for my transfer?