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How do I verify the source of my funds? Why am I unable to verify my identity? Why is the beneficiary not allowed? Why is my direct debit payment not recognised? How do I link my card? What are the limits for disposable cards? Why was a fee charged for my transfer? What should I do if my card is swallowed? How can I get a disposable virtual card? How do I get a physical card? How do I get a spare card? Why is my virtual card not working? Why was my card payment declined? Why was my top-up reverted? Why is my transfer pending? Why is my top-up pending? What is the charge for topping up by bank transfer? How do I receive money? How do I edit my personal details? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? What is the estimate for card delivery? What should I do if my card is about to expire? How do I top up my account by card? How do I request a refund? Why did my transfer fail? What should I do if my card is lost or stolen? Why is my contactless payment not working? Why was my transfer declined? Is ATM support available?