What do I do to activate?
Why is the exchange rate wrong for my card payment? How do I order a physical card? Why is my cash withdrawal pending? Why is there an extra charge on my statement? What should I do if my phone is lost or stolen? Why was my transaction charged twice? Is ATM support available? How do I receive money? Why was my top-up reverted? Why did I receive the wrong amount of cash? Why is my card not accepted? Why is the exchange rate wrong for my cash withdrawal? What are the top-up limits? Why is my refund not showing up? How do I link my card? Why was a fee charged for my card payment? What is automatic top-up? How can I exchange currency via the app? What is the charge for currency exchange? How do I get a physical card? Is my card a Visa or Mastercard? Why was my transfer declined? How do I verify my top-up? Why is my balance not updated after a cheque or cash deposit? Why is my virtual card not working? Why is my card payment not recognised? Why is my card payment pending? What should I do if my card is about to expire? Why do I need to verify my identity? How do I change my PIN?