I can't get my actual card to work
Why do I need to verify my identity? How do I edit my personal details? Why is the beneficiary not allowed? Why was my cash withdrawal declined? Why is my balance not updated after a bank transfer? What are the top-up limits? What is automatic top-up? What should I do if my card is about to expire? How can I get a disposable virtual card? How can I exchange currency via the app? What is the current exchange rate? Why is my top-up pending? How do I terminate my account? Why was my top-up reverted? Why is my transfer pending? What is the charge for topping up by bank transfer? What is the charge for topping up by card? Why is there an extra charge on my statement? Why is my direct debit payment not recognised? Why is my PIN blocked? Why did I receive the wrong amount of cash? What is the charge for currency exchange? What is the charge for cash withdrawal? How do I get a physical card? How do I use Apple Pay or Google Pay? How do I verify my identity? When will my card arrive? What should I do if my card is lost or stolen? Why is my virtual card not working? Which cards and currencies are supported?