What countries can I use my account in?
Why is my transfer pending? Why is my PIN blocked? Why is my card payment not recognised? How do I use Apple Pay or Google Pay? How do I verify the source of my funds? How do I get a virtual card? Why was my transaction charged twice? Why has my transfer not been received by the recipient? Why is my refund not showing up? What is the age limit for using the service? When will my card arrive? What is automatic top-up? How do I top up my account by card? Is my card a Visa or Mastercard? Why is the exchange rate wrong for my cash withdrawal? Which cards and currencies are supported? How do I terminate my account? What are the top-up limits? What should I do if my phone is lost or stolen? Why did my top-up fail? Why is there an extra charge on my statement? What is the charge for cash withdrawal? How do I order a physical card? Why am I unable to verify my identity? How do I verify my identity? What is the current exchange rate? How do I change my PIN? What should I do if I forgot my passcode? How do I link my card? How do I get a spare card?