What kind of fees will I pay when I transfer?
Why was my transfer declined? Why did I receive the wrong amount of cash? What is the charge for currency exchange? Why has my transfer not been received by the recipient? How do I get a spare card? How do I request a refund? Why is my cash withdrawal not recognised? How do I verify the source of my funds? Why is my transfer pending? Why is my balance not updated after a bank transfer? What is the charge for topping up by card? What is the charge for topping up by bank transfer? When will my card arrive? Which countries are supported? How do I top up by cash or cheque? How can I transfer money into my account? How do I receive money? Why is there an extra charge on my statement? How do I link my card? Why was a fee charged for my card payment? How do I terminate my account? Why is my top-up pending? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? Why is my card payment not recognised? How do I activate my card? Why was my transaction charged twice? Why do I need to verify my identity? How do I top up my account by card? How do I use Apple Pay or Google Pay?