Is it really necessary to verify my Identity?
Which cards and currencies are supported? Why is the exchange rate wrong for my cash withdrawal? What should I do if my phone is lost or stolen? What should I do if my card is lost or stolen? Which fiat currencies are supported? How do I activate my card? What should I do if my card is compromised? How do I get a virtual card? Why was my transfer declined? Why did I receive the wrong amount of cash? Why was my top-up reverted? Why is the exchange rate wrong for my card payment? Why is my transfer pending? Why is my top-up pending? How do I top up my account by card? How do I verify my top-up? How do I request a refund? Why is my balance not updated after a cheque or cash deposit? Why is my card not accepted? Why is my cash withdrawal pending? Why is my cash withdrawal not recognised? How do I verify the source of my funds? Why is there an extra charge on my statement? How do I terminate my account? Why is my card not working? Why is my card payment not recognised? Why is the beneficiary not allowed? How do I top up by cash or cheque? What are the limits for disposable cards? How can I transfer money into my account?