Why am I having trouble withdrawing cash?
How do I verify my top-up? Why is the beneficiary not allowed? What is the estimate for card delivery? How do I order a physical card? How do I terminate my account? Why was my card payment declined? Why did I receive the wrong amount of cash? How do I link my card? What should I do if my phone is lost or stolen? Why is my balance not updated after a bank transfer? Why is my card payment not recognised? How can I exchange currency via the app? Why is the exchange rate wrong for my card payment? What should I do if my card is lost or stolen? Is my card a Visa or Mastercard? How do I receive money? Why is the exchange rate wrong for my cash withdrawal? What are the top-up limits? Why is my transfer pending? How can I transfer money into my account? Why did my top-up fail? How do I change my PIN? Which fiat currencies are supported? Why is my contactless payment not working? Which cards and currencies are supported? Why is my direct debit payment not recognised? What should I do if my card is about to expire? What should I do if I forgot my passcode? What are the limits for disposable cards? Why is my balance not updated after a cheque or cash deposit?