At what age can my children use your service?
Why was my top-up reverted? How do I order a physical card? Why did my top-up fail? Why is the beneficiary not allowed? What is the charge for topping up by card? How do I cancel a transfer? What should I do if I forgot my passcode? What should I do if my phone is lost or stolen? Why is my virtual card not working? Why is my card payment not recognised? Why is there an extra charge on my statement? Why is my cash withdrawal not recognised? How do I receive money? Which cards and currencies are supported? Why do I need to verify my identity? How do I verify the source of my funds? How do I link my card? What is the current exchange rate? Which countries are supported? Why is my card payment pending? Why is my direct debit payment not recognised? How can I get a disposable virtual card? Why is my balance not updated after a bank transfer? How do I verify my identity? How do I terminate my account? How can I transfer money into my account? How do I get a physical card? What are the top-up limits? What are the limits for disposable cards? What should I do if my card is about to expire?