I have been trying unsuccessfully to top-up my card.  Is the system down or not working properly?
Why is my balance not updated after a cheque or cash deposit? Why is my cash withdrawal not recognised? Why is my PIN blocked? Why is my top-up pending? Why was my card payment declined? What is the age limit for using the service? Why was my transaction charged twice? Why is my virtual card not working? Why is my direct debit payment not recognised? Why was a fee charged for my transfer? How do I get a spare card? Why is my contactless payment not working? How do I get a physical card? Why is my card not accepted? How do I top up my account by card? What is the current exchange rate? Why was my cash withdrawal declined? What should I do if my card is swallowed? Was my card payment reverted? Why is my card payment not recognised? How do I receive money? How do I verify my identity? How do I cancel a transfer? What should I do if my card is lost or stolen? Why am I unable to verify my identity? Which fiat currencies are supported? How do I link my card? Why is the beneficiary not allowed? How do I get a virtual card? When will my card arrive?