Why did I get charged for a transfer?
What is the charge for topping up by bank transfer? How do I get a physical card? Why is my card not working? Why is there an extra charge on my statement? What are the top-up limits? Is my card a Visa or Mastercard? What should I do if my card is swallowed? How do I top up by cash or cheque? Why do I need to verify my identity? Why is my cash withdrawal pending? What should I do if my card is lost or stolen? Why is my card not accepted? Why was my transfer declined? Which cards and currencies are supported? What should I do if my phone is lost or stolen? How do I cancel a transfer? Is ATM support available? What are the limits for disposable cards? Why was my card payment declined? Why is the exchange rate wrong for my card payment? Why is my contactless payment not working? How do I change my PIN? Why was my top-up reverted? What should I do if my card is about to expire? How do I link my card? What is automatic top-up? Why is my virtual card not working? Which countries are supported? Why did my top-up fail? What is the age limit for using the service?