I just had a look at my statement. Why have I been changed for using the ATM?
Why was a fee charged for my transfer? Why is the beneficiary not allowed? What should I do if my card is lost or stolen? How do I request a refund? Is ATM support available? How can I transfer money into my account? Why was my cash withdrawal declined? Why is my balance not updated after a cheque or cash deposit? Why is my balance not updated after a bank transfer? How do I change my PIN? What is the age limit for using the service? Which fiat currencies are supported? Why was my transfer declined? How can I exchange currency via the app? Why was my transaction charged twice? Why is my virtual card not working? How do I get a spare card? Why is my transfer pending? What are the top-up limits? Why is my direct debit payment not recognised? Why has my transfer not been received by the recipient? What should I do if my card is about to expire? Why is my refund not showing up? What is the current exchange rate? Why am I unable to verify my identity? Why is my cash withdrawal not recognised? Why is my card not accepted? How do I verify my identity? What is the charge for topping up by card? How do I receive money?