I have a new email.
How do I top up my account by card? What should I do if my card is compromised? What are the top-up limits? Why is my card not working? Why is my card not accepted? Why is my balance not updated after a cheque or cash deposit? Which cards and currencies are supported? How can I get a disposable virtual card? Why is the exchange rate wrong for my cash withdrawal? Why is my cash withdrawal not recognised? Why do I need to verify my identity? Why was my top-up reverted? Why was a fee charged for my card payment? What should I do if my card is swallowed? Why is the beneficiary not allowed? How can I exchange currency via the app? Why is my top-up pending? How do I terminate my account? How do I receive money? How do I verify the source of my funds? Why was my cash withdrawal declined? Why was a fee charged for my transfer? What should I do if I forgot my passcode? How do I cancel a transfer? Why is the exchange rate wrong for my card payment? Why is my card payment not recognised? Is my card a Visa or Mastercard? When will my card arrive? Why is my contactless payment not working? How do I verify my top-up?