I thought that transfers are free. Why was I charged an extra fee?
How do I request a refund? What are the top-up limits? Why is my refund not showing up? How do I verify my identity? Why is the exchange rate wrong for my cash withdrawal? Why do I need to verify my identity? What is the charge for currency exchange? Why is my cash withdrawal pending? How do I get a virtual card? Is my card a Visa or Mastercard? What is the timing for transfers? What is automatic top-up? Why is my balance not updated after a cheque or cash deposit? Why did my transfer fail? How do I get a spare card? Which cards and currencies are supported? How do I edit my personal details? Why did I receive the wrong amount of cash? Why is my balance not updated after a bank transfer? Why is the beneficiary not allowed? Why is my top-up pending? How can I transfer money into my account? Why is my cash withdrawal not recognised? What is the charge for topping up by bank transfer? What is the current exchange rate? Why is the exchange rate wrong for my card payment? Why was my cash withdrawal declined? Is ATM support available? Why was my transaction charged twice? How can I get a disposable virtual card?