Why did my card payment get declined?
How do I terminate my account? Is ATM support available? Why was my top-up reverted? Why has my transfer not been received by the recipient? How can I exchange currency via the app? How do I order a physical card? What are the limits for disposable cards? Why is my transfer pending? What is the timing for transfers? How do I get a spare card? Why am I unable to verify my identity? What should I do if my card is compromised? Is my card a Visa or Mastercard? Why is my top-up pending? What is the charge for currency exchange? What is the charge for topping up by bank transfer? Why is my cash withdrawal pending? How do I request a refund? Why did my transfer fail? What should I do if I forgot my passcode? How do I use Apple Pay or Google Pay? Why was my cash withdrawal declined? Why is the exchange rate wrong for my card payment? Why is my card not working? Why is my refund not showing up? How do I change my PIN? Why is there an extra charge on my statement? What is the estimate for card delivery? Why is my card not accepted? Why is my direct debit payment not recognised?