The transfer I made isn't reflected in my balance
Why is there an extra charge on my statement? What is the current exchange rate? Why is my card payment not recognised? Why was my cash withdrawal declined? What is the charge for cash withdrawal? What should I do if my card is lost or stolen? Why is my top-up pending? How do I receive money? How do I request a refund? Why did my top-up fail? Why is my cash withdrawal pending? How do I cancel a transfer? What is the charge for currency exchange? What is the estimate for card delivery? Why do I need to verify my identity? Why is the beneficiary not allowed? Why was a fee charged for my card payment? How do I verify the source of my funds? How do I terminate my account? Why is my PIN blocked? What should I do if I forgot my passcode? What is the age limit for using the service? How do I edit my personal details? Why is my contactless payment not working? Is my card a Visa or Mastercard? How do I top up by cash or cheque? How can I exchange currency via the app? What should I do if my card is about to expire? How can I transfer money into my account? Was my card payment reverted?