The balance has not been updated.
What should I do if my card is lost or stolen? How do I terminate my account? Why was a fee charged for my transfer? How do I edit my personal details? What is the age limit for using the service? Why was my cash withdrawal declined? Why is there an extra charge on my statement? Why was my transfer declined? How do I receive money? Why is the beneficiary not allowed? How can I transfer money into my account? Why did my transfer fail? Why is my refund not showing up? Why is my card not working? Why was my top-up reverted? What is the charge for cash withdrawal? Which fiat currencies are supported? Why am I unable to verify my identity? Which cards and currencies are supported? How do I verify my top-up? What are the limits for disposable cards? How do I get a virtual card? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? What are the top-up limits? What is the charge for topping up by card? Why is the exchange rate wrong for my card payment? Why is my virtual card not working? How do I verify the source of my funds? Why is my card not accepted?