Must I verify my identity?
What is automatic top-up? What are the limits for disposable cards? What should I do if my card is swallowed? Why is my card not working? Why is the beneficiary not allowed? What is the timing for transfers? What is the estimate for card delivery? Why was my card payment declined? How do I order a physical card? Is ATM support available? Why was my transaction charged twice? What should I do if my phone is lost or stolen? What should I do if I forgot my passcode? How do I verify my top-up? What should I do if my card is about to expire? Why is my virtual card not working? How can I exchange currency via the app? What is the age limit for using the service? Why was a fee charged for my card payment? Why did my transfer fail? How do I edit my personal details? Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my card payment? Why was my transfer declined? What are the top-up limits? How do I receive money? Is my card a Visa or Mastercard? Why is my direct debit payment not recognised? Why is my balance not updated after a cheque or cash deposit? Why is my top-up pending?