When I made a transfer I was charged extra.
How do I get a spare card? What should I do if I forgot my passcode? How do I verify my top-up? How do I change my PIN? What is the timing for transfers? What is automatic top-up? How do I verify my identity? How do I cancel a transfer? Why am I unable to verify my identity? When will my card arrive? Why was my transfer declined? Why was my transaction charged twice? What is the age limit for using the service? Was my card payment reverted? Why is my direct debit payment not recognised? What should I do if my card is lost or stolen? Why is my card not working? How can I exchange currency via the app? What is the estimate for card delivery? Why is my balance not updated after a cheque or cash deposit? How can I get a disposable virtual card? How do I order a physical card? Why is the beneficiary not allowed? Why is my card payment not recognised? Why was a fee charged for my card payment? Why is my balance not updated after a bank transfer? Why was my cash withdrawal declined? Why is there an extra charge on my statement? Why did I receive the wrong amount of cash? What is the current exchange rate?