Are you aware of any charges for receiving money?
Why was my cash withdrawal declined? Why is my contactless payment not working? Why was a fee charged for my transfer? How do I receive money? How can I get a disposable virtual card? Why is there an extra charge on my statement? Why is the exchange rate wrong for my card payment? Why did I receive the wrong amount of cash? How do I terminate my account? What is automatic top-up? Why did my transfer fail? Why is my balance not updated after a bank transfer? How do I order a physical card? How can I transfer money into my account? Why is my card not working? Why was my card payment declined? What should I do if my card is lost or stolen? How do I request a refund? Was my card payment reverted? What should I do if my card is compromised? Why was my transfer declined? Why is the exchange rate wrong for my cash withdrawal? What is the charge for currency exchange? How do I verify my top-up? How can I exchange currency via the app? Why is my card payment pending? Why am I unable to verify my identity? Why is my card payment not recognised? How do I get a spare card? Why has my transfer not been received by the recipient?