There must have been a mistake, why was I charged an extra pound?
How do I receive money? How can I exchange currency via the app? Which cards and currencies are supported? Which countries are supported? Why was my cash withdrawal declined? What is the current exchange rate? What is the timing for transfers? Why is my PIN blocked? Why is the exchange rate wrong for my card payment? How do I order a physical card? What are the top-up limits? When will my card arrive? How do I use Apple Pay or Google Pay? How do I get a physical card? What is the age limit for using the service? Why did my transfer fail? Why is the exchange rate wrong for my cash withdrawal? What are the limits for disposable cards? Why is the beneficiary not allowed? What should I do if my card is about to expire? How do I verify my identity? What is the charge for cash withdrawal? How do I top up my account by card? What is the estimate for card delivery? Why is my cash withdrawal not recognised? Why is my card not working? What is automatic top-up? What is the charge for topping up by card? Why am I unable to verify my identity? Why was my card payment declined?