Why is the exchange rate on my card wrong?
Why has my transfer not been received by the recipient? What is the age limit for using the service? Why was my top-up reverted? Why am I unable to verify my identity? How do I edit my personal details? Why is my cash withdrawal not recognised? How do I top up my account by card? Why is my refund not showing up? What are the top-up limits? Why was my cash withdrawal declined? How do I top up by cash or cheque? Which countries are supported? What is the charge for topping up by bank transfer? Is ATM support available? What should I do if my card is lost or stolen? How can I transfer money into my account? Why did my transfer fail? How do I verify my top-up? How do I get a virtual card? How do I cancel a transfer? How do I receive money? What is the current exchange rate? How do I activate my card? Why is my transfer pending? How do I get a spare card? Why is my PIN blocked? Why was my transfer declined? Why is my contactless payment not working? Why is my top-up pending? How do I order a physical card?