Why is the refund not on my statement?
Why was my cash withdrawal declined? Why is my balance not updated after a bank transfer? Is ATM support available? Why did my transfer fail? Which cards and currencies are supported? What are the limits for disposable cards? How do I get a virtual card? How do I verify my top-up? Why is my transfer pending? How do I receive money? Why am I unable to verify my identity? Why is my contactless payment not working? How do I get a physical card? What should I do if my card is lost or stolen? Why is my cash withdrawal not recognised? How do I get a spare card? Why has my transfer not been received by the recipient? Which fiat currencies are supported? Why is my top-up pending? How do I request a refund? How can I exchange currency via the app? Why is the beneficiary not allowed? How do I activate my card? What is the charge for cash withdrawal? What should I do if my card is about to expire? How do I verify the source of my funds? Why did my top-up fail? How do I change my PIN? Why was my transaction charged twice? Why do I need to verify my identity?