What is the first step I need to make for being able to access my account?
Which fiat currencies are supported? Why is the exchange rate wrong for my cash withdrawal? How do I edit my personal details? How do I get a virtual card? Why is my balance not updated after a bank transfer? What is the timing for transfers? How do I activate my card? What are the top-up limits? How do I get a physical card? How can I transfer money into my account? What should I do if my card is compromised? How do I get a spare card? How do I verify the source of my funds? How do I cancel a transfer? Why is my card not working? What should I do if my card is swallowed? What should I do if my phone is lost or stolen? What is the charge for topping up by card? Why is my top-up pending? What is the charge for topping up by bank transfer? How can I get a disposable virtual card? When will my card arrive? Why was my top-up reverted? How can I exchange currency via the app? Why is my direct debit payment not recognised? Why was my transfer declined? Why is my transfer pending? What is the estimate for card delivery? How do I request a refund? What should I do if my card is lost or stolen?