I transferred money but the balance hasn't changed.
What is the charge for cash withdrawal? Why has my transfer not been received by the recipient? How do I get a physical card? How do I verify the source of my funds? When will my card arrive? Is ATM support available? Why is there an extra charge on my statement? How can I exchange currency via the app? Why is my transfer pending? What is the charge for topping up by bank transfer? Why was my transaction charged twice? Why is the exchange rate wrong for my cash withdrawal? Why was my top-up reverted? How do I cancel a transfer? How do I verify my identity? What should I do if my phone is lost or stolen? Why is my PIN blocked? How do I top up by cash or cheque? What should I do if my card is compromised? What should I do if my card is swallowed? Why is my cash withdrawal not recognised? What should I do if my card is lost or stolen? Why is my cash withdrawal pending? Why is my card not working? How do I activate my card? What should I do if I forgot my passcode? What is the current exchange rate? What is the age limit for using the service? How can I get a disposable virtual card? How do I change my PIN?