where has my transferred money gone?
What is the charge for topping up by bank transfer? How do I edit my personal details? Why was my top-up reverted? When will my card arrive? What are the top-up limits? How do I request a refund? Is ATM support available? What is automatic top-up? Why is my refund not showing up? What is the current exchange rate? Why was my transaction charged twice? How do I activate my card? Why is my direct debit payment not recognised? How do I top up by cash or cheque? Why is my cash withdrawal not recognised? Why is my balance not updated after a bank transfer? How do I top up my account by card? How do I order a physical card? Why did my top-up fail? Why was a fee charged for my transfer? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? How do I verify the source of my funds? Why is the beneficiary not allowed? Why is my card payment not recognised? How do I link my card? Why am I unable to verify my identity? Why is there an extra charge on my statement? Which cards and currencies are supported? What is the estimate for card delivery?