Why am I being charged again?
Why did I receive the wrong amount of cash? How do I terminate my account? What is the current exchange rate? Why is my virtual card not working? How do I link my card? How do I top up my account by card? What is the age limit for using the service? Why is my top-up pending? Why do I need to verify my identity? Why is my card not accepted? Why is my card not working? How do I verify the source of my funds? What is the charge for cash withdrawal? Why did my top-up fail? What should I do if my card is compromised? How can I exchange currency via the app? What is the charge for topping up by card? Why is the exchange rate wrong for my card payment? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my cash withdrawal? Why was my card payment declined? Why was a fee charged for my transfer? What is the charge for topping up by bank transfer? Which countries are supported? How do I get a physical card? How do I verify my top-up? Why is there an extra charge on my statement? How can I transfer money into my account? Why is my balance not updated after a cheque or cash deposit? What should I do if I forgot my passcode?