why and how soon do I have to have proof of identity to you?
How can I transfer money into my account? What should I do if my phone is lost or stolen? How can I get a disposable virtual card? What should I do if I forgot my passcode? When will my card arrive? How do I edit my personal details? What should I do if my card is swallowed? How do I top up my account by card? Why is my cash withdrawal pending? What is the current exchange rate? Why is my contactless payment not working? What is the charge for cash withdrawal? How do I get a virtual card? Why am I unable to verify my identity? Why was my top-up reverted? Why is my balance not updated after a cheque or cash deposit? Which cards and currencies are supported? What is the age limit for using the service? Which fiat currencies are supported? How do I link my card? What is the charge for topping up by bank transfer? What are the limits for disposable cards? How do I get a spare card? What is automatic top-up? How do I get a physical card? Why was my cash withdrawal declined? Why was my card payment declined? Why did my transfer fail? How do I top up by cash or cheque? How do I request a refund?