I forgot the passcode on my app.
Why is my cash withdrawal not recognised? Why was a fee charged for my transfer? What is the charge for cash withdrawal? Why is the beneficiary not allowed? Why is there an extra charge on my statement? Why is my top-up pending? Why was a fee charged for my card payment? How do I order a physical card? Why did my top-up fail? How do I request a refund? What should I do if my card is swallowed? Why was my transfer declined? How do I verify my identity? Why did I receive the wrong amount of cash? Why was my transaction charged twice? What is the age limit for using the service? How do I get a physical card? Why is my contactless payment not working? Why is my PIN blocked? How do I use Apple Pay or Google Pay? How do I edit my personal details? What should I do if my card is lost or stolen? Why is my refund not showing up? How can I transfer money into my account? How can I get a disposable virtual card? How do I verify the source of my funds? Why is my transfer pending? What should I do if my phone is lost or stolen? How do I verify my top-up? What is the estimate for card delivery?