Can I get a refund on an item?
Why is my balance not updated after a bank transfer? Why is my contactless payment not working? What should I do if my card is about to expire? How do I get a spare card? How can I get a disposable virtual card? What should I do if my card is lost or stolen? Why is the beneficiary not allowed? Why is the exchange rate wrong for my card payment? Which cards and currencies are supported? How do I top up my account by card? Why was my transfer declined? Why is my card not working? Why am I unable to verify my identity? Why was my card payment declined? How do I order a physical card? What should I do if my card is compromised? Why is my cash withdrawal not recognised? Why is my direct debit payment not recognised? Why is my transfer pending? Why has my transfer not been received by the recipient? Why is my balance not updated after a cheque or cash deposit? Why did my top-up fail? What are the limits for disposable cards? What is the charge for topping up by card? Why is my card not accepted? How do I cancel a transfer? Which fiat currencies are supported? Why is my card payment not recognised? Why is my cash withdrawal pending? What is the age limit for using the service?