I need some money transferred ASAP, how long does the process take?
Why is my PIN blocked? What should I do if my phone is lost or stolen? What should I do if my card is compromised? How do I order a physical card? How can I transfer money into my account? Why is my direct debit payment not recognised? Why is the beneficiary not allowed? Why is my contactless payment not working? Why was my top-up reverted? Why was my transaction charged twice? Why is my balance not updated after a cheque or cash deposit? Why did I receive the wrong amount of cash? What should I do if my card is lost or stolen? Why was my card payment declined? Which cards and currencies are supported? Why is there an extra charge on my statement? Why is the exchange rate wrong for my card payment? How do I verify my top-up? Why is my virtual card not working? What should I do if I forgot my passcode? Why was a fee charged for my transfer? What is the charge for currency exchange? How do I get a physical card? Why is my transfer pending? Why is my top-up pending? How can I get a disposable virtual card? Why was my cash withdrawal declined? Why is my card payment not recognised? How do I link my card? Why am I unable to verify my identity?