What do I do if I already had a card with you guys?
Why did I receive the wrong amount of cash? Is my card a Visa or Mastercard? What are the limits for disposable cards? How do I edit my personal details? How do I request a refund? Why is my card payment not recognised? Why is my virtual card not working? How do I top up by cash or cheque? Why is my card not working? What is the charge for topping up by card? Why am I unable to verify my identity? How do I top up my account by card? What should I do if my phone is lost or stolen? What should I do if my card is compromised? What should I do if my card is about to expire? What is the timing for transfers? Why was my cash withdrawal declined? Why was my transfer declined? Is ATM support available? When will my card arrive? Why was my card payment declined? How do I receive money? What should I do if I forgot my passcode? Why is my transfer pending? Which cards and currencies are supported? Why is my PIN blocked? How do I cancel a transfer? How do I use Apple Pay or Google Pay? Which fiat currencies are supported? Why is my card not accepted?