Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?
Why did I receive the wrong amount of cash? Why is my transfer pending? How do I receive money? Which fiat currencies are supported? How do I verify my top-up? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? How can I get a disposable virtual card? Why is my card payment pending? Why is my contactless payment not working? Why is my card not accepted? How do I change my PIN? How can I exchange currency via the app? What should I do if my card is compromised? Why was a fee charged for my transfer? How do I verify the source of my funds? Why was my card payment declined? What is the charge for cash withdrawal? Why is my virtual card not working? Why is the exchange rate wrong for my card payment? What are the limits for disposable cards? How do I request a refund? How do I order a physical card? Why was my transaction charged twice? How do I top up by cash or cheque? Why did my transfer fail? Why is my card not working? Is my card a Visa or Mastercard? Why was my cash withdrawal declined? How do I edit my personal details?