Why was I charged when taking out money?
What should I do if my card is swallowed? What is the charge for topping up by card? Why is my balance not updated after a bank transfer? What should I do if I forgot my passcode? How can I exchange currency via the app? How do I edit my personal details? Why did my transfer fail? When will my card arrive? Why am I unable to verify my identity? Why is my cash withdrawal pending? Why is my PIN blocked? Why is my virtual card not working? Which countries are supported? Why was a fee charged for my card payment? Why was a fee charged for my transfer? What are the limits for disposable cards? Why is my direct debit payment not recognised? Is my card a Visa or Mastercard? What is the estimate for card delivery? Why was my cash withdrawal declined? Why is the exchange rate wrong for my card payment? Why is my top-up pending? Why is my balance not updated after a cheque or cash deposit? How do I cancel a transfer? How do I top up by cash or cheque? What should I do if my card is compromised? What should I do if my card is about to expire? What is the charge for topping up by bank transfer? What is the charge for currency exchange? How do I verify my top-up?