I have been double charged
How do I verify my identity? What should I do if I forgot my passcode? Why has my transfer not been received by the recipient? Why is my direct debit payment not recognised? How do I top up my account by card? Which fiat currencies are supported? Why is my PIN blocked? Why did my transfer fail? How do I verify my top-up? Why is my balance not updated after a bank transfer? What should I do if my phone is lost or stolen? What is the charge for topping up by card? When will my card arrive? Why is my card payment pending? What is the estimate for card delivery? Why did my top-up fail? Is my card a Visa or Mastercard? Why was my top-up reverted? How do I change my PIN? Why was my cash withdrawal declined? Why is my cash withdrawal pending? How can I get a disposable virtual card? Why is my virtual card not working? What is the current exchange rate? What are the top-up limits? How do I link my card? How do I get a virtual card? How do I get a physical card? Why was my transfer declined? How can I exchange currency via the app?