Where is the top-up verification code sent?
Why was my cash withdrawal declined? What is the current exchange rate? Why is my cash withdrawal not recognised? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? What is the timing for transfers? Why is there an extra charge on my statement? Why am I unable to verify my identity? How do I receive money? Why is my top-up pending? How can I exchange currency via the app? What should I do if my card is lost or stolen? Is ATM support available? When will my card arrive? Why was my card payment declined? How can I get a disposable virtual card? How do I request a refund? What should I do if my card is compromised? Why is my PIN blocked? Why is my card not accepted? Why is my card payment not recognised? How do I verify the source of my funds? Why is the exchange rate wrong for my card payment? Was my card payment reverted? How do I get a physical card? What should I do if my phone is lost or stolen? Why is my refund not showing up? How do I get a virtual card? How do I top up by cash or cheque? What should I do if I forgot my passcode?