I shouldn't have been charged but I see a fee, why?
Why is there an extra charge on my statement? Why is my contactless payment not working? What should I do if my card is compromised? How do I use Apple Pay or Google Pay? Why is my direct debit payment not recognised? What is the age limit for using the service? What is the timing for transfers? Why was my transfer declined? How do I receive money? Which cards and currencies are supported? Why is my cash withdrawal pending? How do I request a refund? Why is my balance not updated after a bank transfer? What is the current exchange rate? Why is the beneficiary not allowed? Why is my balance not updated after a cheque or cash deposit? How do I top up my account by card? Why is my card payment pending? When will my card arrive? What should I do if my card is about to expire? What are the limits for disposable cards? What should I do if my phone is lost or stolen? What is the charge for topping up by bank transfer? Why was a fee charged for my transfer? What is the charge for currency exchange? Why is my top-up pending? Why has my transfer not been received by the recipient? How do I change my PIN? Why is my transfer pending? Why did my transfer fail?