Is my card lost? I am still waiting for it to be delivered.
What is the charge for cash withdrawal? What should I do if my phone is lost or stolen? How do I request a refund? How do I verify the source of my funds? How do I top up by cash or cheque? How do I activate my card? Why was my cash withdrawal declined? Is ATM support available? Why is my contactless payment not working? How do I verify my identity? Which countries are supported? What should I do if my card is swallowed? Why is my virtual card not working? How do I get a spare card? Why is the exchange rate wrong for my cash withdrawal? Why do I need to verify my identity? Why is the beneficiary not allowed? How do I order a physical card? How do I terminate my account? Why is my PIN blocked? What is the estimate for card delivery? How do I get a physical card? Why did my transfer fail? What is the current exchange rate? Why is my refund not showing up? How do I cancel a transfer? Why is my card payment not recognised? How do I change my PIN? Was my card payment reverted? Why was my top-up reverted?