How do I cancel a transaction?
Why is the exchange rate wrong for my cash withdrawal? Why is the beneficiary not allowed? Why did my transfer fail? Why was a fee charged for my card payment? Is my card a Visa or Mastercard? How do I verify my identity? What should I do if my card is swallowed? How do I top up my account by card? How can I exchange currency via the app? How do I edit my personal details? Why did I receive the wrong amount of cash? When will my card arrive? Was my card payment reverted? How can I get a disposable virtual card? How do I get a spare card? What are the limits for disposable cards? What are the top-up limits? Which cards and currencies are supported? Why is my direct debit payment not recognised? Why is my cash withdrawal not recognised? Why is my card payment not recognised? What is the estimate for card delivery? How do I receive money? Why do I need to verify my identity? Why am I unable to verify my identity? What should I do if my card is compromised? Why is my card not working? How do I request a refund? Why is my virtual card not working? What is the charge for topping up by bank transfer?