I'm dissatisfied with the service and would like to terminate the account.
Why is my card payment pending? Why did my top-up fail? Why is my card payment not recognised? Why is my direct debit payment not recognised? Why was my transaction charged twice? How do I edit my personal details? Why was my cash withdrawal declined? How do I verify the source of my funds? What should I do if my card is compromised? Is my card a Visa or Mastercard? Why is my contactless payment not working? Why was my transfer declined? Which countries are supported? Why is the beneficiary not allowed? Why is my card not working? Is ATM support available? Why was my top-up reverted? Why do I need to verify my identity? How can I exchange currency via the app? How do I change my PIN? Why was a fee charged for my transfer? What is the charge for cash withdrawal? How do I get a virtual card? What is the estimate for card delivery? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is lost or stolen? How do I verify my identity? What is automatic top-up? Why was a fee charged for my card payment? How do I use Apple Pay or Google Pay?