I think my card is lost.  What do I do?
Why is the exchange rate wrong for my cash withdrawal? How do I top up by cash or cheque? What should I do if I forgot my passcode? Why am I unable to verify my identity? Why is the beneficiary not allowed? How do I verify the source of my funds? Why is my balance not updated after a cheque or cash deposit? Why is my card not accepted? What is the estimate for card delivery? How do I get a spare card? Why is my PIN blocked? Why is my top-up pending? How do I use Apple Pay or Google Pay? What are the limits for disposable cards? Why do I need to verify my identity? Why is my direct debit payment not recognised? Was my card payment reverted? What is the current exchange rate? What should I do if my card is compromised? How do I change my PIN? Why did I receive the wrong amount of cash? What should I do if my card is swallowed? How do I get a virtual card? How do I receive money? Why is my transfer pending? Why was my cash withdrawal declined? Why was a fee charged for my card payment? Why is the exchange rate wrong for my card payment? Why was a fee charged for my transfer? Why is my card payment pending?