I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?
Why is my direct debit payment not recognised? Why is there an extra charge on my statement? How do I request a refund? How do I activate my card? How do I order a physical card? Why is my contactless payment not working? Why is my card payment not recognised? What are the limits for disposable cards? What should I do if I forgot my passcode? Why was my top-up reverted? What is the charge for cash withdrawal? How do I link my card? What should I do if my card is lost or stolen? Why am I unable to verify my identity? Why is my cash withdrawal not recognised? Why is my top-up pending? How do I use Apple Pay or Google Pay? Why did my top-up fail? Why is my balance not updated after a bank transfer? Why was my card payment declined? How do I get a virtual card? How can I get a disposable virtual card? When will my card arrive? Why is my PIN blocked? How do I top up my account by card? Why is my cash withdrawal pending? What is the charge for topping up by bank transfer? Is ATM support available? Which countries are supported? How do I change my PIN?