Why did I get charged a fee, I thought it was free?
What is the charge for topping up by bank transfer? How do I verify my top-up? What is the current exchange rate? Why is my cash withdrawal not recognised? Why is my card payment pending? Why is my card not working? How do I get a virtual card? How can I transfer money into my account? Is my card a Visa or Mastercard? What is the timing for transfers? What should I do if my card is swallowed? How do I edit my personal details? Why is my card not accepted? How do I link my card? Why was a fee charged for my card payment? Why is my virtual card not working? How do I use Apple Pay or Google Pay? Why was a fee charged for my transfer? How do I cancel a transfer? Why is my refund not showing up? Why is the exchange rate wrong for my card payment? Why is my card payment not recognised? Why was my top-up reverted? What should I do if my card is compromised? How do I activate my card? Which countries are supported? When will my card arrive? Why did I receive the wrong amount of cash? Which cards and currencies are supported? What should I do if my card is lost or stolen?