What is the estimated wait time for transfers from the US?
What should I do if I forgot my passcode? How do I edit my personal details? What is the charge for topping up by card? What is the age limit for using the service? How do I get a spare card? Why is there an extra charge on my statement? Is ATM support available? Why has my transfer not been received by the recipient? Why is my balance not updated after a cheque or cash deposit? How can I exchange currency via the app? Why did my top-up fail? Why was my card payment declined? What is the charge for topping up by bank transfer? Why am I unable to verify my identity? Was my card payment reverted? What is the current exchange rate? Which fiat currencies are supported? How do I get a physical card? Why is my card not working? Why is my card payment pending? What should I do if my card is lost or stolen? What is the estimate for card delivery? Why is my cash withdrawal not recognised? Why did I receive the wrong amount of cash? How do I top up my account by card? Why did my transfer fail? How do I top up by cash or cheque? How can I get a disposable virtual card? Why was my transfer declined? How do I change my PIN?