Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.
How do I link my card? Which fiat currencies are supported? How do I cancel a transfer? How can I exchange currency via the app? How do I top up by cash or cheque? What is the charge for topping up by card? Why is there an extra charge on my statement? How do I terminate my account? How do I get a physical card? How can I get a disposable virtual card? Why is my card not working? What is the charge for topping up by bank transfer? Why was my transaction charged twice? Why is my card payment not recognised? What is the age limit for using the service? Why is my cash withdrawal pending? Why do I need to verify my identity? What is automatic top-up? Why was my cash withdrawal declined? What should I do if my card is swallowed? Which cards and currencies are supported? What is the charge for cash withdrawal? Why has my transfer not been received by the recipient? What should I do if I forgot my passcode? Why is the beneficiary not allowed? What should I do if my phone is lost or stolen? How do I edit my personal details? Why is my transfer pending? Why is my top-up pending? How do I use Apple Pay or Google Pay?