What do you require to verify someone's identity?
How do I get a spare card? What is the current exchange rate? What is the charge for cash withdrawal? How do I top up by cash or cheque? Why was a fee charged for my transfer? Why is my contactless payment not working? Which cards and currencies are supported? How can I transfer money into my account? How do I top up my account by card? Why did my transfer fail? What is the charge for topping up by bank transfer? Is my card a Visa or Mastercard? Why was a fee charged for my card payment? What should I do if my card is swallowed? What is automatic top-up? Why is my cash withdrawal pending? Why is my direct debit payment not recognised? Why is the beneficiary not allowed? How can I exchange currency via the app? How can I get a disposable virtual card? Why is my balance not updated after a bank transfer? Why is my virtual card not working? How do I change my PIN? What should I do if my card is lost or stolen? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my cash withdrawal? What are the limits for disposable cards? Is ATM support available? Why has my transfer not been received by the recipient? Why is my card payment not recognised?