I could not transfer funds to a beneficiary; is there a problem with your software?
What should I do if my card is swallowed? When will my card arrive? What is the charge for cash withdrawal? Why has my transfer not been received by the recipient? Why was my transaction charged twice? How can I transfer money into my account? Why is there an extra charge on my statement? Which fiat currencies are supported? What is the timing for transfers? What is the estimate for card delivery? Why is the exchange rate wrong for my card payment? Is my card a Visa or Mastercard? How do I edit my personal details? Why is the exchange rate wrong for my cash withdrawal? Why is my top-up pending? Why am I unable to verify my identity? Which cards and currencies are supported? How do I terminate my account? How do I receive money? Why is my cash withdrawal not recognised? What should I do if my card is lost or stolen? Why did my top-up fail? How do I activate my card? How do I get a physical card? Why is my direct debit payment not recognised? Why was my card payment declined? Why was a fee charged for my card payment? What is the charge for topping up by bank transfer? Why is my refund not showing up? What is the charge for topping up by card?