My new card just arrived, how can I activate it?
How do I order a physical card? What is the charge for currency exchange? Why has my transfer not been received by the recipient? How do I get a virtual card? How do I cancel a transfer? How can I exchange currency via the app? Why is my card payment not recognised? What is the charge for topping up by bank transfer? Was my card payment reverted? What should I do if my card is swallowed? What are the limits for disposable cards? Why was a fee charged for my transfer? Why was my transaction charged twice? What is the charge for cash withdrawal? Which fiat currencies are supported? What is the charge for topping up by card? Why am I unable to verify my identity? How do I use Apple Pay or Google Pay? Why was my cash withdrawal declined? Why is my transfer pending? What is the estimate for card delivery? What are the top-up limits? How do I top up by cash or cheque? How do I link my card? Why is my balance not updated after a bank transfer? Which cards and currencies are supported? How can I transfer money into my account? How do I terminate my account? What is the age limit for using the service? How do I verify my identity?