Why was I charged a fee for debit or credit card payment?
What is automatic top-up? Why did I receive the wrong amount of cash? Why was my transaction charged twice? Why did my transfer fail? Is my card a Visa or Mastercard? Why is the beneficiary not allowed? Which cards and currencies are supported? What is the charge for topping up by card? Why was my card payment declined? Why is my card not accepted? Which fiat currencies are supported? Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my card payment? What is the age limit for using the service? Why is my direct debit payment not recognised? Why do I need to verify my identity? How do I link my card? Why is my cash withdrawal not recognised? Why was my top-up reverted? Why is there an extra charge on my statement? How do I verify my top-up? How do I cancel a transfer? How do I get a spare card? How do I top up my account by card? What is the charge for currency exchange? How can I exchange currency via the app? What is the timing for transfers? What are the limits for disposable cards? Why was my transfer declined? How can I get a disposable virtual card?