Why hasn't my balance been updated? I've deposited a few cheques some days ago!
Why was a fee charged for my transfer? What should I do if my card is compromised? How do I order a physical card? Why am I unable to verify my identity? What is the charge for topping up by bank transfer? How can I get a disposable virtual card? Is my card a Visa or Mastercard? Why did I receive the wrong amount of cash? Why was my transaction charged twice? Why is there an extra charge on my statement? How do I activate my card? What is automatic top-up? What is the charge for currency exchange? How do I edit my personal details? Why is my virtual card not working? How do I top up by cash or cheque? Why did my transfer fail? Why is my card not accepted? What are the top-up limits? How can I exchange currency via the app? Why is my cash withdrawal pending? How do I get a virtual card? What should I do if my card is swallowed? Why is my top-up pending? How do I link my card? Why is the beneficiary not allowed? Why has my transfer not been received by the recipient? How do I request a refund? What should I do if I forgot my passcode? How do I receive money?