Why haven't I been given a virtual card yet?
Why is my card not accepted? Is my card a Visa or Mastercard? What is the age limit for using the service? Why was a fee charged for my card payment? How do I request a refund? Why is my virtual card not working? What is the current exchange rate? When will my card arrive? Which fiat currencies are supported? How do I get a physical card? Why is my card payment pending? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? How do I edit my personal details? What is the charge for topping up by card? How do I receive money? How can I exchange currency via the app? How do I cancel a transfer? Why am I unable to verify my identity? Why is my balance not updated after a cheque or cash deposit? Why did my transfer fail? Why has my transfer not been received by the recipient? Why is my card not working? How can I get a disposable virtual card? How do I get a spare card? Why was my transfer declined? Why is my PIN blocked? What are the limits for disposable cards? How do I terminate my account? What is the charge for topping up by bank transfer?