How will I know what the exchange rate is?
Why is my balance not updated after a bank transfer? How do I order a physical card? Why was my card payment declined? Why was my transfer declined? How do I terminate my account? What should I do if my card is compromised? How do I verify my top-up? Why was a fee charged for my transfer? How do I cancel a transfer? How do I verify my identity? What are the limits for disposable cards? What is the timing for transfers? How do I get a spare card? Why is the beneficiary not allowed? How do I activate my card? How do I top up by cash or cheque? Which cards and currencies are supported? Why is my cash withdrawal not recognised? Why is my card payment pending? Was my card payment reverted? Why is my refund not showing up? How can I exchange currency via the app? Why is my direct debit payment not recognised? What should I do if my card is lost or stolen? Is ATM support available? How do I get a physical card? Why am I unable to verify my identity? Which fiat currencies are supported? Why do I need to verify my identity? How do I change my PIN?