Why isn't my refund on my statement?
How do I verify the source of my funds? How do I link my card? What is the charge for topping up by bank transfer? How do I get a spare card? Why was my top-up reverted? Was my card payment reverted? When will my card arrive? Why is my top-up pending? Why is the exchange rate wrong for my card payment? Is my card a Visa or Mastercard? What is the charge for currency exchange? Why is the exchange rate wrong for my cash withdrawal? Why was my cash withdrawal declined? Why is my virtual card not working? Why is my PIN blocked? How do I top up by cash or cheque? What should I do if my card is swallowed? What is automatic top-up? How do I get a physical card? How do I order a physical card? Why was a fee charged for my card payment? Why is my cash withdrawal not recognised? What should I do if my card is lost or stolen? How do I activate my card? Why do I need to verify my identity? Why was my card payment declined? Why is my card payment not recognised? Which fiat currencies are supported? Why is my balance not updated after a cheque or cash deposit? Why is my card not working?