How will I receive my PIN?
Why do I need to verify my identity? What should I do if I forgot my passcode? Why was my top-up reverted? What is the estimate for card delivery? What is the age limit for using the service? What is the charge for currency exchange? Why was my transfer declined? Why is the exchange rate wrong for my card payment? Is my card a Visa or Mastercard? What is automatic top-up? Why was a fee charged for my transfer? Why is my virtual card not working? Why is my PIN blocked? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my cash withdrawal? Why is my top-up pending? Why is my refund not showing up? How do I terminate my account? How do I get a spare card? How do I use Apple Pay or Google Pay? Why am I unable to verify my identity? When will my card arrive? Why has my transfer not been received by the recipient? Why is my balance not updated after a bank transfer? What is the charge for cash withdrawal? Why is my direct debit payment not recognised? Why is my card payment not recognised? What is the current exchange rate? How do I top up my account by card? What is the timing for transfers?