I have been charged an extra pound!
Why was my cash withdrawal declined? Why is my card not working? Why is my direct debit payment not recognised? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? How do I get a spare card? What is the estimate for card delivery? Is my card a Visa or Mastercard? Why am I unable to verify my identity? Why was a fee charged for my card payment? What are the top-up limits? How do I verify the source of my funds? Why is my card payment pending? What is the charge for topping up by bank transfer? Which cards and currencies are supported? What is the age limit for using the service? What is the charge for topping up by card? Why did my transfer fail? Why is my transfer pending? How do I change my PIN? Why is my card not accepted? How do I cancel a transfer? Why is my virtual card not working? Why is my contactless payment not working? What should I do if I forgot my passcode? How do I verify my identity? Why was my transfer declined? How can I get a disposable virtual card? How do I activate my card? When will my card arrive?