Why was I charged this extra fee while doing a transfer?
Why was a fee charged for my card payment? How do I get a physical card? What is automatic top-up? Why is the beneficiary not allowed? Was my card payment reverted? Why is my card not accepted? How do I link my card? Why am I unable to verify my identity? How do I cancel a transfer? How do I top up my account by card? Which fiat currencies are supported? How do I verify my identity? How do I verify the source of my funds? Why is my balance not updated after a bank transfer? What are the limits for disposable cards? Why is my refund not showing up? How do I change my PIN? What is the charge for topping up by card? What is the charge for topping up by bank transfer? What should I do if I forgot my passcode? Why is my top-up pending? Is my card a Visa or Mastercard? How can I exchange currency via the app? Why is my virtual card not working? What is the charge for cash withdrawal? Why was my transfer declined? What should I do if my card is swallowed? What is the age limit for using the service? Why is my balance not updated after a cheque or cash deposit? Why did I receive the wrong amount of cash?