Why was I charged a fee for my card payment?
What should I do if I forgot my passcode? Why is my balance not updated after a bank transfer? Was my card payment reverted? How do I verify my top-up? Why was my transfer declined? What is the estimate for card delivery? What should I do if my card is about to expire? How do I request a refund? Which countries are supported? Why is my transfer pending? Why is my balance not updated after a cheque or cash deposit? Is my card a Visa or Mastercard? How do I cancel a transfer? When will my card arrive? What are the limits for disposable cards? How do I get a virtual card? Is ATM support available? Why was my card payment declined? Why is the beneficiary not allowed? What is the charge for topping up by card? What is automatic top-up? What should I do if my card is lost or stolen? What is the charge for cash withdrawal? How do I receive money? Why did I receive the wrong amount of cash? How can I exchange currency via the app? Why was a fee charged for my transfer? Why is the exchange rate wrong for my cash withdrawal? How do I verify my identity? How do I change my PIN?