My top-up failed to go through.
Why is my contactless payment not working? Why was a fee charged for my card payment? What is the charge for cash withdrawal? Why was my transfer declined? Why is my refund not showing up? What are the limits for disposable cards? How do I top up my account by card? How do I verify my top-up? Why was my top-up reverted? Why is there an extra charge on my statement? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? How do I verify the source of my funds? What should I do if my card is lost or stolen? Why am I unable to verify my identity? How do I link my card? How do I use Apple Pay or Google Pay? How do I cancel a transfer? What should I do if my card is about to expire? Why is my card not accepted? How can I transfer money into my account? What should I do if my card is compromised? What is the charge for currency exchange? What is the charge for topping up by card? Why is my card payment pending? Why was my transaction charged twice? Why did I receive the wrong amount of cash? Why is my card payment not recognised? What should I do if I forgot my passcode? How can I get a disposable virtual card?