What do I do?  My card is broken.
Is my card a Visa or Mastercard? What are the top-up limits? How do I verify my identity? How can I transfer money into my account? Why did I receive the wrong amount of cash? Why did my top-up fail? How do I verify my top-up? Why is my top-up pending? How do I top up my account by card? Is ATM support available? How can I exchange currency via the app? How do I request a refund? Why was my top-up reverted? Why was my card payment declined? Why is my direct debit payment not recognised? How do I use Apple Pay or Google Pay? What is the age limit for using the service? How do I edit my personal details? Which countries are supported? How do I order a physical card? How can I get a disposable virtual card? Why is the exchange rate wrong for my card payment? Why is my card not accepted? Why is my transfer pending? Why is the beneficiary not allowed? Why is there an extra charge on my statement? How do I get a virtual card? Which fiat currencies are supported? What is the current exchange rate? What should I do if my card is swallowed?