Why hasn't my transaction been completed?
Which cards and currencies are supported? Why did I receive the wrong amount of cash? Which countries are supported? What is automatic top-up? How do I get a virtual card? How can I exchange currency via the app? Why did my transfer fail? Why was my top-up reverted? What is the estimate for card delivery? What are the limits for disposable cards? Why is my balance not updated after a cheque or cash deposit? Why is there an extra charge on my statement? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by card? How do I receive money? Why is my contactless payment not working? Why was a fee charged for my card payment? What is the charge for topping up by bank transfer? How do I order a physical card? What should I do if my card is lost or stolen? Is my card a Visa or Mastercard? How do I verify the source of my funds? Why is my card not accepted? When will my card arrive? What are the top-up limits? How do I terminate my account? Why was my transfer declined? How do I use Apple Pay or Google Pay? Why was my transaction charged twice? How do I edit my personal details?