In which countries does your app work
Why is my balance not updated after a bank transfer? How do I change my PIN? Which fiat currencies are supported? What should I do if I forgot my passcode? How do I top up my account by card? How do I activate my card? Why is my direct debit payment not recognised? Why was my transaction charged twice? How can I get a disposable virtual card? Why was my transfer declined? Why is the exchange rate wrong for my cash withdrawal? Why is there an extra charge on my statement? What should I do if my phone is lost or stolen? What is the charge for currency exchange? What should I do if my card is compromised? Why am I unable to verify my identity? Why is my top-up pending? Why has my transfer not been received by the recipient? Why is the beneficiary not allowed? What is the age limit for using the service? What is the estimate for card delivery? How do I request a refund? What is the current exchange rate? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my card payment? How do I get a virtual card? How do I edit my personal details? Why is my card not accepted? What is the charge for topping up by card? Why is my contactless payment not working?