I get a "decline" message when doing a transfer
Why is the beneficiary not allowed? What should I do if my card is compromised? Why is the exchange rate wrong for my cash withdrawal? What is automatic top-up? Why is my card not accepted? What should I do if my card is lost or stolen? Why is my cash withdrawal pending? How do I get a spare card? How do I activate my card? Why is my card not working? What is the charge for topping up by bank transfer? Why is my PIN blocked? How do I get a physical card? Why was a fee charged for my transfer? What should I do if my card is swallowed? What is the charge for cash withdrawal? Why was my cash withdrawal declined? What are the top-up limits? Why is my card payment not recognised? Why was my top-up reverted? How do I request a refund? Why did I receive the wrong amount of cash? How do I top up my account by card? What should I do if I forgot my passcode? How can I get a disposable virtual card? What is the estimate for card delivery? Why did my transfer fail? How do I order a physical card? What should I do if my phone is lost or stolen? Which countries are supported?