Why won't you accept my payment? I keep trying with this card and it's not working.
How do I request a refund? How do I get a spare card? Why is my card payment pending? When will my card arrive? Why is there an extra charge on my statement? Why is my balance not updated after a bank transfer? What are the top-up limits? Why do I need to verify my identity? What is the estimate for card delivery? What is the age limit for using the service? What is the timing for transfers? Why am I unable to verify my identity? How do I terminate my account? Is my card a Visa or Mastercard? How do I order a physical card? How can I get a disposable virtual card? What is the charge for cash withdrawal? How do I change my PIN? Why was a fee charged for my card payment? Which cards and currencies are supported? Why did my top-up fail? Which countries are supported? How do I cancel a transfer? Why is my direct debit payment not recognised? How do I activate my card? Which fiat currencies are supported? Why is my cash withdrawal not recognised? How can I exchange currency via the app? Why was a fee charged for my transfer? Why was my top-up reverted?