I just sent money but the person I sent it to doesn't see it. What happened?
Why is my balance not updated after a cheque or cash deposit? What is automatic top-up? Why was my transaction charged twice? Why is my card payment not recognised? Was my card payment reverted? When will my card arrive? Why is my top-up pending? Why is my contactless payment not working? Why is my refund not showing up? How do I activate my card? Why was a fee charged for my transfer? Why was my transfer declined? Why was my card payment declined? What is the charge for cash withdrawal? Why did my top-up fail? Why is the beneficiary not allowed? How do I request a refund? What is the estimate for card delivery? How do I verify the source of my funds? Why is the exchange rate wrong for my card payment? Why do I need to verify my identity? Why is there an extra charge on my statement? What should I do if my card is about to expire? Why is my balance not updated after a bank transfer? Why am I unable to verify my identity? Why is my virtual card not working? What should I do if my phone is lost or stolen? Which fiat currencies are supported? How do I get a virtual card? What are the top-up limits?