What's going on? My card wont accept any transactions.
When will my card arrive? Why do I need to verify my identity? How can I get a disposable virtual card? Why did my transfer fail? How do I get a physical card? Why was my cash withdrawal declined? Why is the exchange rate wrong for my cash withdrawal? Why is my card payment pending? What should I do if I forgot my passcode? What is the charge for topping up by bank transfer? How do I verify my top-up? What should I do if my card is lost or stolen? Why was my card payment declined? How do I get a virtual card? Why has my transfer not been received by the recipient? What is the age limit for using the service? Why was a fee charged for my transfer? Which countries are supported? How do I cancel a transfer? Why is there an extra charge on my statement? How do I activate my card? Why was my transfer declined? How do I verify the source of my funds? How do I edit my personal details? What are the top-up limits? What is the charge for currency exchange? Is my card a Visa or Mastercard? What are the limits for disposable cards? What should I do if my phone is lost or stolen? How do I link my card?