Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.
How do I verify the source of my funds? Why is my PIN blocked? How do I verify my top-up? How do I edit my personal details? What should I do if I forgot my passcode? Why was a fee charged for my card payment? What are the top-up limits? How do I get a spare card? How do I top up by cash or cheque? How do I top up my account by card? How do I activate my card? What is the charge for cash withdrawal? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a cheque or cash deposit? How do I get a physical card? What is the estimate for card delivery? Why is my card payment pending? Why is my transfer pending? Which fiat currencies are supported? How do I get a virtual card? What are the limits for disposable cards? Why did my top-up fail? What is automatic top-up? Why am I unable to verify my identity? Why was my top-up reverted? How do I receive money? Why is there an extra charge on my statement? How can I get a disposable virtual card? How do I change my PIN? What should I do if my card is lost or stolen?