I haven't been sent my new pin!
What are the top-up limits? Why was my card payment declined? How do I verify my top-up? How do I activate my card? Why do I need to verify my identity? What is the charge for topping up by card? Why is my PIN blocked? How do I top up my account by card? What is the age limit for using the service? What are the limits for disposable cards? Why is my transfer pending? Why am I unable to verify my identity? Why was my transfer declined? Why is my direct debit payment not recognised? How do I use Apple Pay or Google Pay? How do I link my card? Which cards and currencies are supported? How do I terminate my account? What is the timing for transfers? How do I edit my personal details? What is the charge for cash withdrawal? Why did I receive the wrong amount of cash? Why has my transfer not been received by the recipient? When will my card arrive? How do I cancel a transfer? Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my cash withdrawal? Is my card a Visa or Mastercard? How can I transfer money into my account? Why is my cash withdrawal pending?