Is there a fee for topping off by transfer?
How do I request a refund? What is the charge for topping up by card? How do I get a spare card? What should I do if my phone is lost or stolen? Why was my card payment declined? What is the estimate for card delivery? Why is my card payment not recognised? How do I terminate my account? What should I do if my card is lost or stolen? How do I verify my top-up? Why has my transfer not been received by the recipient? Why is my virtual card not working? Why was my cash withdrawal declined? Why is my top-up pending? Why is my refund not showing up? Why do I need to verify my identity? Why is my card not working? Why is my balance not updated after a cheque or cash deposit? How do I get a virtual card? Why did my transfer fail? What should I do if my card is compromised? How do I order a physical card? Why was my top-up reverted? How do I change my PIN? What are the limits for disposable cards? How do I top up by cash or cheque? Why did my top-up fail? Why is my cash withdrawal pending? How do I verify my identity? How do I verify the source of my funds?