Why isn't my payment showing?
Why is the beneficiary not allowed? Why is my refund not showing up? How do I top up by cash or cheque? Why is my direct debit payment not recognised? How do I verify my top-up? Why was my transaction charged twice? Why is my PIN blocked? Why was my transfer declined? Why is my contactless payment not working? Why is my cash withdrawal pending? How do I receive money? How can I get a disposable virtual card? Why is my card payment not recognised? Which fiat currencies are supported? How do I request a refund? How do I edit my personal details? How can I exchange currency via the app? How do I link my card? Why was my top-up reverted? How can I transfer money into my account? Why is my virtual card not working? Is ATM support available? How do I activate my card? Why did I receive the wrong amount of cash? What are the top-up limits? What is the timing for transfers? Why is there an extra charge on my statement? What is the charge for topping up by bank transfer? How do I get a virtual card? What is the current exchange rate?