How come my money hasn't shown up yet?
How do I link my card? What is the timing for transfers? How do I verify my top-up? Why is there an extra charge on my statement? What is the estimate for card delivery? Why is the beneficiary not allowed? Why was my transfer declined? How do I top up by cash or cheque? How do I get a spare card? What should I do if my card is compromised? Is my card a Visa or Mastercard? How do I verify the source of my funds? Is ATM support available? How do I request a refund? Why did my top-up fail? How do I top up my account by card? Why is my direct debit payment not recognised? How do I receive money? Was my card payment reverted? What should I do if my card is about to expire? What is the age limit for using the service? What is the charge for cash withdrawal? How do I edit my personal details? Why is my balance not updated after a cheque or cash deposit? How do I get a physical card? How do I change my PIN? How do I order a physical card? Why is my cash withdrawal pending? How do I terminate my account? What are the limits for disposable cards?