I got an unexpected charge on my transfers. How can I correct this?
How do I get a spare card? What is the charge for topping up by card? Is my card a Visa or Mastercard? How do I receive money? Which cards and currencies are supported? Why is my refund not showing up? What should I do if I forgot my passcode? What is automatic top-up? Why did I receive the wrong amount of cash? What is the charge for currency exchange? How do I request a refund? When will my card arrive? What is the estimate for card delivery? What is the age limit for using the service? Why is my card payment pending? Why is the exchange rate wrong for my cash withdrawal? Why am I unable to verify my identity? Why is my card not working? How do I order a physical card? Why did my top-up fail? What is the timing for transfers? How do I terminate my account? How do I get a physical card? How do I use Apple Pay or Google Pay? Why is my card not accepted? Why was my top-up reverted? How do I link my card? How can I transfer money into my account? Is ATM support available? How can I exchange currency via the app?