How do I go about getting a refund?
What are the top-up limits? Why do I need to verify my identity? What should I do if my card is about to expire? Why is my balance not updated after a bank transfer? Why did my transfer fail? What is the timing for transfers? When will my card arrive? Why is the exchange rate wrong for my cash withdrawal? Why is my card payment not recognised? What is the estimate for card delivery? Why is the beneficiary not allowed? Why did my top-up fail? How do I cancel a transfer? How do I get a spare card? Why is the exchange rate wrong for my card payment? How do I change my PIN? Why was my cash withdrawal declined? Why is my refund not showing up? Why is my cash withdrawal not recognised? Why was my top-up reverted? What should I do if I forgot my passcode? Why is there an extra charge on my statement? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds? What is automatic top-up? How do I link my card? Why was my card payment declined? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer?