I can't use the app.  My phone is lost at the hotel.
Why is the exchange rate wrong for my card payment? Why was my card payment declined? Why was my top-up reverted? How can I exchange currency via the app? How do I top up my account by card? How do I cancel a transfer? What is the age limit for using the service? Why is my virtual card not working? How do I request a refund? What are the top-up limits? How do I order a physical card? How do I link my card? What should I do if my card is swallowed? Why is the beneficiary not allowed? Why was my transaction charged twice? Why is my card not accepted? Why do I need to verify my identity? How do I verify the source of my funds? Why has my transfer not been received by the recipient? Which countries are supported? What is the charge for cash withdrawal? How do I top up by cash or cheque? How do I use Apple Pay or Google Pay? How do I edit my personal details? Why was my transfer declined? How can I get a disposable virtual card? When will my card arrive? Why is my direct debit payment not recognised? How do I verify my identity? Why is my card not working?