How long does it take to receive my card?
How do I use Apple Pay or Google Pay? Which cards and currencies are supported? Why is there an extra charge on my statement? How do I request a refund? Why is my PIN blocked? What is automatic top-up? What should I do if I forgot my passcode? Why is my card payment not recognised? Why is my direct debit payment not recognised? Why is my card payment pending? Why was my top-up reverted? Why is my balance not updated after a cheque or cash deposit? Why is the beneficiary not allowed? How do I get a spare card? What is the timing for transfers? How do I verify the source of my funds? How do I get a physical card? Why is my transfer pending? How do I get a virtual card? What are the top-up limits? Why was my card payment declined? Why is the exchange rate wrong for my card payment? Why was a fee charged for my transfer? Why is my cash withdrawal not recognised? Why am I unable to verify my identity? Which countries are supported? What is the charge for cash withdrawal? When will my card arrive? What is the current exchange rate? How do I verify my identity?