How did you arrive at the rate of exchange? I thought that I would get more cash.
What is the charge for topping up by bank transfer? What are the top-up limits? Why is my card payment pending? Why has my transfer not been received by the recipient? Why did my transfer fail? Why did I receive the wrong amount of cash? How do I top up my account by card? Why is my cash withdrawal pending? How do I activate my card? How can I exchange currency via the app? How do I cancel a transfer? Why is my direct debit payment not recognised? How do I verify the source of my funds? Why did my top-up fail? Why is my card payment not recognised? Why is my balance not updated after a cheque or cash deposit? How do I link my card? Why was my transfer declined? Why is my transfer pending? Why is there an extra charge on my statement? How do I verify my identity? How do I get a physical card? What should I do if my card is about to expire? Why do I need to verify my identity? What is the estimate for card delivery? Is my card a Visa or Mastercard? What is the timing for transfers? Why is the beneficiary not allowed? Why was my card payment declined? What should I do if my card is compromised?