Why am I charged an extra fee on my card?
Why is the exchange rate wrong for my cash withdrawal? Why did I receive the wrong amount of cash? Why is my cash withdrawal pending? Why am I unable to verify my identity? Why is my contactless payment not working? Why is the exchange rate wrong for my card payment? How can I exchange currency via the app? Why has my transfer not been received by the recipient? What are the top-up limits? What are the limits for disposable cards? What should I do if my card is about to expire? Why was a fee charged for my transfer? Why is my card payment pending? Is ATM support available? What is the age limit for using the service? How do I get a virtual card? Why is my transfer pending? What should I do if my card is lost or stolen? Which fiat currencies are supported? How do I change my PIN? How do I verify my identity? Why is my PIN blocked? What is the charge for cash withdrawal? Why was my transfer declined? Why did my transfer fail? Which countries are supported? How do I top up by cash or cheque? Why is my direct debit payment not recognised? What is automatic top-up? Why was my cash withdrawal declined?