How come I can't seem to verify my id?
Why is my top-up pending? Why was a fee charged for my transfer? How do I cancel a transfer? Why is my direct debit payment not recognised? How can I get a disposable virtual card? Was my card payment reverted? How do I edit my personal details? Why is my card not working? Why is my cash withdrawal pending? How do I link my card? Why is my virtual card not working? What is the charge for topping up by card? What is the age limit for using the service? What is the timing for transfers? Is my card a Visa or Mastercard? What is the estimate for card delivery? What should I do if my phone is lost or stolen? Why is there an extra charge on my statement? Is ATM support available? Why is my card not accepted? Why did I receive the wrong amount of cash? Why is my balance not updated after a bank transfer? Why is my cash withdrawal not recognised? Why is my PIN blocked? What should I do if my card is swallowed? How do I request a refund? How do I verify the source of my funds? What should I do if my card is lost or stolen? Why has my transfer not been received by the recipient? What should I do if I forgot my passcode?