How can I get a refund for a purchase?
Why is there an extra charge on my statement? Why is my contactless payment not working? What is the charge for currency exchange? How do I terminate my account? What should I do if I forgot my passcode? How do I verify my top-up? Is my card a Visa or Mastercard? Why am I unable to verify my identity? Why was my transaction charged twice? How do I top up my account by card? Why is my card payment pending? What is the age limit for using the service? Why is my virtual card not working? How can I exchange currency via the app? What are the limits for disposable cards? How do I cancel a transfer? Why is my PIN blocked? Why was a fee charged for my card payment? How do I top up by cash or cheque? How do I verify my identity? Why was my transfer declined? Which cards and currencies are supported? Which fiat currencies are supported? Why has my transfer not been received by the recipient? Why was a fee charged for my transfer? Why is my card payment not recognised? What is the estimate for card delivery? How do I activate my card? Why do I need to verify my identity? Why is my refund not showing up?