I do not recognize a direct debit payment that I see on my app
How do I top up my account by card? What are the limits for disposable cards? How do I get a spare card? How do I get a physical card? What are the top-up limits? What is the age limit for using the service? Why was my card payment declined? Why is my card payment not recognised? How can I exchange currency via the app? What is automatic top-up? What should I do if my card is about to expire? Why do I need to verify my identity? Why was my top-up reverted? How do I cancel a transfer? Why am I unable to verify my identity? Why is my balance not updated after a bank transfer? What is the charge for currency exchange? What should I do if my card is lost or stolen? Why is my balance not updated after a cheque or cash deposit? How do I request a refund? Why is my top-up pending? What is the charge for topping up by bank transfer? Is ATM support available? What should I do if my phone is lost or stolen? Why is my contactless payment not working? Why is my virtual card not working? How do I verify my identity? Why did my top-up fail? Why was my cash withdrawal declined? Why did my transfer fail?