Where should I look for my PIN number at?
Why did I receive the wrong amount of cash? Why is my card not working? What should I do if my card is about to expire? What should I do if I forgot my passcode? What are the top-up limits? Was my card payment reverted? How do I receive money? How can I transfer money into my account? What should I do if my card is swallowed? What is the charge for currency exchange? Why is my transfer pending? How do I verify the source of my funds? Why is there an extra charge on my statement? How do I order a physical card? Why was my card payment declined? Why is the beneficiary not allowed? Why do I need to verify my identity? What is automatic top-up? Why was my top-up reverted? Why am I unable to verify my identity? How do I request a refund? Which fiat currencies are supported? Why is my balance not updated after a cheque or cash deposit? How do I link my card? How do I verify my identity? Why was a fee charged for my transfer? What should I do if my phone is lost or stolen? Why was my cash withdrawal declined? Why is the exchange rate wrong for my card payment? Why was a fee charged for my card payment?