I can't upload my identification.
When will my card arrive? Is my card a Visa or Mastercard? How can I exchange currency via the app? How do I receive money? What should I do if I forgot my passcode? How do I use Apple Pay or Google Pay? Why is my contactless payment not working? How do I verify the source of my funds? Why is my PIN blocked? Why is my cash withdrawal pending? What should I do if my card is compromised? Why is my card payment not recognised? Why was my card payment declined? Why is my refund not showing up? How can I get a disposable virtual card? Why do I need to verify my identity? How do I get a virtual card? How do I link my card? How do I get a spare card? What should I do if my phone is lost or stolen? Why is the exchange rate wrong for my cash withdrawal? How do I verify my top-up? How do I edit my personal details? Why is there an extra charge on my statement? What is the charge for cash withdrawal? Why is my transfer pending? What is the charge for topping up by bank transfer? Why did my top-up fail? Which fiat currencies are supported? Why was my transfer declined?