My top-up never worked
Why is my top-up pending? Why is my refund not showing up? How do I order a physical card? Why is my contactless payment not working? Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my cash withdrawal? Why is my transfer pending? How do I use Apple Pay or Google Pay? How do I top up my account by card? What are the limits for disposable cards? Which countries are supported? Why is my cash withdrawal pending? What should I do if my card is lost or stolen? When will my card arrive? How do I link my card? How do I verify my identity? Is ATM support available? Why has my transfer not been received by the recipient? Why is my card payment not recognised? What is the charge for cash withdrawal? How do I get a spare card? Why is my direct debit payment not recognised? What is the current exchange rate? Why is my card payment pending? What is the timing for transfers? How do I request a refund? Why is my balance not updated after a cheque or cash deposit? Why was my top-up reverted? What are the top-up limits? Why is my card not working?