I need to have an item refunded.
When will my card arrive? Which fiat currencies are supported? Why was a fee charged for my transfer? What is the charge for topping up by card? How do I activate my card? Why did my transfer fail? Why is my direct debit payment not recognised? How do I get a physical card? How do I top up by cash or cheque? What is the age limit for using the service? Which cards and currencies are supported? Why was my card payment declined? Why is my transfer pending? Why is my virtual card not working? What is automatic top-up? Why did I receive the wrong amount of cash? Why is the exchange rate wrong for my card payment? Is my card a Visa or Mastercard? Why is my card not working? How do I terminate my account? Why is my balance not updated after a cheque or cash deposit? What are the top-up limits? Why do I need to verify my identity? Was my card payment reverted? How do I verify my identity? Why is my card payment not recognised? How do I verify the source of my funds? Why is my contactless payment not working? Why is there an extra charge on my statement? What is the charge for currency exchange?