Payment did not process
Why is there an extra charge on my statement? Why is my card payment not recognised? How do I activate my card? Why was a fee charged for my card payment? Why was my cash withdrawal declined? Is my card a Visa or Mastercard? Why is my top-up pending? How do I change my PIN? What is the charge for topping up by bank transfer? Which cards and currencies are supported? How do I order a physical card? How can I transfer money into my account? How do I top up my account by card? Why was my transaction charged twice? Why is my cash withdrawal not recognised? When will my card arrive? What should I do if my phone is lost or stolen? How do I link my card? What should I do if my card is about to expire? What is the timing for transfers? Why did my top-up fail? How do I top up by cash or cheque? How do I get a virtual card? How do I edit my personal details? Why is my card not accepted? Why do I need to verify my identity? Why is my contactless payment not working? What is automatic top-up? Why is my refund not showing up? Why is my virtual card not working?