Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?
Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds? What is the current exchange rate? How do I request a refund? What should I do if I forgot my passcode? Why is my virtual card not working? How do I use Apple Pay or Google Pay? How do I get a spare card? What is the charge for topping up by bank transfer? Why is my balance not updated after a bank transfer? Why was a fee charged for my card payment? Why was a fee charged for my transfer? How can I transfer money into my account? What is automatic top-up? How do I get a physical card? Why is the exchange rate wrong for my card payment? Why is the exchange rate wrong for my cash withdrawal? Which fiat currencies are supported? Why is my PIN blocked? How do I change my PIN? Why was my cash withdrawal declined? How do I top up my account by card? How do I verify my top-up? What should I do if my card is compromised? What is the charge for cash withdrawal? Why is my top-up pending? How do I get a virtual card? Why is my contactless payment not working? Why do I need to verify my identity? What should I do if my card is about to expire?