What do I need to do for a refund?
Why is my cash withdrawal not recognised? How do I receive money? What should I do if my phone is lost or stolen? Why is my virtual card not working? Why is my refund not showing up? Why is the exchange rate wrong for my cash withdrawal? How can I transfer money into my account? Why is my cash withdrawal pending? What should I do if my card is lost or stolen? Is ATM support available? Why do I need to verify my identity? Why is my balance not updated after a cheque or cash deposit? How can I exchange currency via the app? What are the limits for disposable cards? Why is the exchange rate wrong for my card payment? Why is my card payment not recognised? Why did my top-up fail? How do I use Apple Pay or Google Pay? How do I verify my identity? What is the charge for currency exchange? How do I verify the source of my funds? What is automatic top-up? How do I terminate my account? Why was a fee charged for my card payment? How do I top up by cash or cheque? What is the charge for topping up by card? What are the top-up limits? Why is my card payment pending? What should I do if my card is about to expire? How do I edit my personal details?