What steps are taken to transfer money into my account?
Why do I need to verify my identity? How do I receive money? Why was a fee charged for my card payment? Why am I unable to verify my identity? Why is my card not working? What is automatic top-up? What is the age limit for using the service? Which countries are supported? Why is my direct debit payment not recognised? Why is my card payment pending? Why was my top-up reverted? What should I do if my card is lost or stolen? Why is my refund not showing up? How do I get a physical card? Why is my PIN blocked? Why did my transfer fail? How do I link my card? Is my card a Visa or Mastercard? How do I order a physical card? Why is my balance not updated after a cheque or cash deposit? What should I do if I forgot my passcode? How do I terminate my account? What is the timing for transfers? Why was a fee charged for my transfer? Why is there an extra charge on my statement? What is the charge for currency exchange? What should I do if my card is about to expire? Why has my transfer not been received by the recipient? How do I verify my identity? What should I do if my phone is lost or stolen?