What do you require for identification verification?
Why do I need to verify my identity? What is the charge for cash withdrawal? How do I top up my account by card? Why is my card not working? How do I order a physical card? How do I cancel a transfer? How do I verify the source of my funds? Why is my refund not showing up? How do I get a virtual card? Is ATM support available? What is the age limit for using the service? How do I use Apple Pay or Google Pay? Why is my PIN blocked? Why is the beneficiary not allowed? Why am I unable to verify my identity? Why is my cash withdrawal pending? Why is my balance not updated after a cheque or cash deposit? How do I change my PIN? How do I request a refund? What is automatic top-up? Why did my transfer fail? Why did my top-up fail? Why has my transfer not been received by the recipient? When will my card arrive? Why is my cash withdrawal not recognised? How do I get a physical card? Is my card a Visa or Mastercard? Which countries are supported? Why was my transfer declined? Why is my card payment not recognised?