How long will it take for my top up to work? It's still pending
Why is there an extra charge on my statement? When will my card arrive? Which cards and currencies are supported? Why is my card payment pending? Why has my transfer not been received by the recipient? How do I change my PIN? How do I order a physical card? How can I transfer money into my account? Why am I unable to verify my identity? What is the charge for cash withdrawal? Is ATM support available? Why is my virtual card not working? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my card payment? What is automatic top-up? How do I edit my personal details? How do I get a physical card? Why is my card not accepted? What should I do if my phone is lost or stolen? How do I link my card? Why is my PIN blocked? Why is the beneficiary not allowed? How do I verify my top-up? Why is my direct debit payment not recognised? What are the top-up limits? What is the age limit for using the service? What is the charge for topping up by card? How do I top up by cash or cheque? What should I do if I forgot my passcode? Why did I receive the wrong amount of cash?