What transfer methods do you accept?
How do I get a physical card? Which cards and currencies are supported? Why was a fee charged for my transfer? What is the charge for topping up by bank transfer? How do I edit my personal details? How do I order a physical card? What is the age limit for using the service? Was my card payment reverted? How do I verify my identity? When will my card arrive? Why is my card payment not recognised? Why is my refund not showing up? What should I do if my card is swallowed? Why is my cash withdrawal not recognised? What should I do if my card is lost or stolen? Why am I unable to verify my identity? How do I request a refund? Why was my cash withdrawal declined? Why is my card payment pending? Why did I receive the wrong amount of cash? Why is my contactless payment not working? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is about to expire? What is the current exchange rate? Why is the exchange rate wrong for my card payment? Why did my transfer fail? What should I do if I forgot my passcode? How do I change my PIN? Why is my card not working? Why is my cash withdrawal pending?