My card will expire next month, will I need to order a new one?
Which fiat currencies are supported? How do I verify my top-up? Why is the beneficiary not allowed? Why was my cash withdrawal declined? Why is my balance not updated after a cheque or cash deposit? Why is my direct debit payment not recognised? Why is my card payment not recognised? What is the charge for topping up by bank transfer? What should I do if my card is swallowed? Why is there an extra charge on my statement? How do I top up my account by card? What should I do if my card is lost or stolen? Why was my transaction charged twice? Why is my card not working? Why do I need to verify my identity? What should I do if I forgot my passcode? What is the charge for currency exchange? When will my card arrive? Why is my card not accepted? Why is my cash withdrawal not recognised? Why is my contactless payment not working? Why is my virtual card not working? What should I do if my card is compromised? How do I top up by cash or cheque? Why did my top-up fail? How do I cancel a transfer? How do I link my card? What is the current exchange rate? How do I terminate my account? Which countries are supported?