Why have I not gotten my new card?
How do I cancel a transfer? What is the current exchange rate? What is the charge for currency exchange? Was my card payment reverted? How do I verify my top-up? Which cards and currencies are supported? How do I change my PIN? What is the estimate for card delivery? What should I do if my phone is lost or stolen? What is the charge for topping up by bank transfer? Why did my top-up fail? Why is the exchange rate wrong for my cash withdrawal? Why is there an extra charge on my statement? What are the limits for disposable cards? How do I verify my identity? Why is the beneficiary not allowed? Why is my direct debit payment not recognised? Why is my balance not updated after a cheque or cash deposit? How do I order a physical card? Why was my transfer declined? What are the top-up limits? Why is my card payment pending? Is my card a Visa or Mastercard? Why has my transfer not been received by the recipient? How do I verify the source of my funds? How do I receive money? Why is my top-up pending? How do I top up by cash or cheque? Is ATM support available? How do I link my card?