Why is my top-up showing as cancelled?
What is automatic top-up? Why is my balance not updated after a cheque or cash deposit? How do I edit my personal details? What should I do if my card is lost or stolen? Why is the exchange rate wrong for my cash withdrawal? Why was my transfer declined? How can I get a disposable virtual card? How do I get a physical card? How can I exchange currency via the app? How do I top up my account by card? What is the estimate for card delivery? Why was a fee charged for my transfer? How do I cancel a transfer? What is the charge for topping up by card? Why is my top-up pending? Why is there an extra charge on my statement? Why is the exchange rate wrong for my card payment? Which countries are supported? Is ATM support available? How do I terminate my account? What should I do if my phone is lost or stolen? What should I do if my card is about to expire? What is the current exchange rate? What are the top-up limits? What should I do if I forgot my passcode? What is the age limit for using the service? How do I get a virtual card? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? Why is my balance not updated after a bank transfer?