How can I go about getting a refund?
How can I transfer money into my account? Why do I need to verify my identity? Why did my transfer fail? Which countries are supported? Why is my virtual card not working? Why was my top-up reverted? Why is my balance not updated after a bank transfer? How can I exchange currency via the app? How do I receive money? Why is the exchange rate wrong for my cash withdrawal? How do I edit my personal details? Why is my contactless payment not working? Why is my card not accepted? Why is my balance not updated after a cheque or cash deposit? How do I link my card? What is the age limit for using the service? What should I do if I forgot my passcode? Is ATM support available? How do I get a virtual card? How do I verify the source of my funds? Why is my cash withdrawal not recognised? Why is my direct debit payment not recognised? What is the timing for transfers? Why is my PIN blocked? How do I order a physical card? Why was my transfer declined? Was my card payment reverted? Why am I unable to verify my identity? What should I do if my card is swallowed? What is the charge for topping up by bank transfer?