I transferred money to a receiver within the EU and they received a lesser amount than expected.  Now I will have to send additional money to the receiver in order to make up the difference.  I'm not sure what went wrong, can you please advise?
How do I use Apple Pay or Google Pay? Why is my balance not updated after a bank transfer? Why is my cash withdrawal not recognised? What are the limits for disposable cards? Why did my transfer fail? What should I do if my card is lost or stolen? Why is my virtual card not working? Why has my transfer not been received by the recipient? Why is my transfer pending? How do I verify the source of my funds? Which cards and currencies are supported? How do I verify my top-up? Was my card payment reverted? Why is the exchange rate wrong for my card payment? How do I top up by cash or cheque? Why was my card payment declined? Why is my card payment pending? Which countries are supported? How do I link my card? Why is my direct debit payment not recognised? Why is the beneficiary not allowed? Why am I unable to verify my identity? How can I transfer money into my account? Why is my cash withdrawal pending? How do I verify my identity? What is the charge for cash withdrawal? Is my card a Visa or Mastercard? How do I get a virtual card? Is ATM support available? Why is my refund not showing up?