What is the system for determining the exchange rate?
What is the charge for topping up by card? Why am I unable to verify my identity? Why is my contactless payment not working? Why is my balance not updated after a cheque or cash deposit? Why is my PIN blocked? How do I verify the source of my funds? What are the top-up limits? Which fiat currencies are supported? Why did my top-up fail? Why is my card not working? Why is my card payment pending? How do I top up by cash or cheque? Why is my card not accepted? Why was my cash withdrawal declined? How can I get a disposable virtual card? How do I request a refund? Which countries are supported? Why is the exchange rate wrong for my cash withdrawal? Why do I need to verify my identity? Why was my top-up reverted? Why is my virtual card not working? What is the timing for transfers? Why is my card payment not recognised? How do I receive money? How do I get a spare card? How do I link my card? What should I do if my card is compromised? How do I verify my identity? Why is my cash withdrawal not recognised? Why is the beneficiary not allowed?