I could not get a top-up to work, why?
Why is my virtual card not working? Why is there an extra charge on my statement? How do I receive money? Why is my refund not showing up? How can I exchange currency via the app? Why is my card payment pending? Why was my card payment declined? What should I do if my card is lost or stolen? Which fiat currencies are supported? Why is my contactless payment not working? Why do I need to verify my identity? Why was a fee charged for my card payment? Why did I receive the wrong amount of cash? Why did my transfer fail? How do I terminate my account? What should I do if my card is compromised? What is automatic top-up? Why was a fee charged for my transfer? How do I request a refund? How do I activate my card? Why is my balance not updated after a bank transfer? How do I change my PIN? What is the timing for transfers? What is the charge for cash withdrawal? How do I get a spare card? How do I order a physical card? How do I get a virtual card? Why is the beneficiary not allowed? How do I verify the source of my funds? Why is my PIN blocked?