The exchange rate you are using is really bad.This can't be the official interbank exchange rate.
How do I top up my account by card? What is the current exchange rate? What should I do if my card is swallowed? Why is my card not accepted? Why is my balance not updated after a bank transfer? Why was my top-up reverted? When will my card arrive? Which countries are supported? Why did my transfer fail? Why is there an extra charge on my statement? What is the charge for topping up by bank transfer? Was my card payment reverted? How do I cancel a transfer? How do I receive money? Why is my balance not updated after a cheque or cash deposit? How can I exchange currency via the app? How do I top up by cash or cheque? Which fiat currencies are supported? How can I transfer money into my account? How do I verify the source of my funds? How do I link my card? Why was a fee charged for my card payment? What is the timing for transfers? How do I order a physical card? Why am I unable to verify my identity? What should I do if my phone is lost or stolen? Why was a fee charged for my transfer? How do I edit my personal details? Why did my top-up fail? How do I request a refund?