My top-up is taking a very long time to complete.
Why was a fee charged for my card payment? Why did my top-up fail? Why is my card not working? Why is the beneficiary not allowed? How do I activate my card? Why was my card payment declined? Why is there an extra charge on my statement? Why was a fee charged for my transfer? Why was my transfer declined? What should I do if I forgot my passcode? How can I exchange currency via the app? Why is my PIN blocked? How do I get a virtual card? Which fiat currencies are supported? How do I verify my identity? How do I get a physical card? What is the timing for transfers? Why is my card payment not recognised? Why was my transaction charged twice? What is the estimate for card delivery? What is the charge for topping up by card? How do I receive money? How can I transfer money into my account? Why is my card payment pending? Why is my cash withdrawal pending? What are the limits for disposable cards? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is compromised? Why am I unable to verify my identity? Why do I need to verify my identity?