My card has been stolen what do I do?
What are the limits for disposable cards? Why is there an extra charge on my statement? Why was a fee charged for my card payment? What is the charge for currency exchange? What is the charge for cash withdrawal? Why was my transfer declined? Why is my PIN blocked? Why is my direct debit payment not recognised? How can I transfer money into my account? Why was my cash withdrawal declined? How can I get a disposable virtual card? How can I exchange currency via the app? How do I get a physical card? What is the current exchange rate? Why is the exchange rate wrong for my card payment? Was my card payment reverted? What should I do if my card is swallowed? Which countries are supported? Why is my balance not updated after a cheque or cash deposit? How do I terminate my account? What are the top-up limits? How do I cancel a transfer? How do I get a virtual card? How do I request a refund? Is my card a Visa or Mastercard? What should I do if my phone is lost or stolen? Why is my refund not showing up? How do I change my PIN? What is automatic top-up? Why has my transfer not been received by the recipient?