I was charged an extra pound.
How can I exchange currency via the app? Why has my transfer not been received by the recipient? Which countries are supported? Why is the exchange rate wrong for my cash withdrawal? Why was my transfer declined? How do I verify my identity? Is ATM support available? Why is my top-up pending? Why is my card not accepted? Why is my contactless payment not working? Why is the exchange rate wrong for my card payment? How do I terminate my account? Why was my card payment declined? Why is my direct debit payment not recognised? How do I change my PIN? Why is my card payment not recognised? Why is my card payment pending? Why is my cash withdrawal not recognised? What is the charge for topping up by card? Why is my cash withdrawal pending? Why is my balance not updated after a cheque or cash deposit? Why is my virtual card not working? Why did my transfer fail? Why was my cash withdrawal declined? Is my card a Visa or Mastercard? How do I cancel a transfer? Why is the beneficiary not allowed? Which fiat currencies are supported? How do I order a physical card? How do I link my card?