I made a transfer but my balance hasn't been updated
How do I verify the source of my funds? How do I receive money? Which countries are supported? Which fiat currencies are supported? Why am I unable to verify my identity? How can I transfer money into my account? What is the timing for transfers? Why is my PIN blocked? What should I do if my phone is lost or stolen? Why is my refund not showing up? Why is my cash withdrawal pending? What is the charge for cash withdrawal? Why was my cash withdrawal declined? What is the charge for topping up by bank transfer? What should I do if my card is compromised? What are the limits for disposable cards? What are the top-up limits? Why is my card not working? How can I get a disposable virtual card? Why was my transaction charged twice? Why is my contactless payment not working? Why is my top-up pending? Why has my transfer not been received by the recipient? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is lost or stolen? How do I activate my card? How do I top up my account by card? Was my card payment reverted? What should I do if my card is swallowed? Why was my card payment declined?