I see an unfamiliar Direct Debit payment.
Why has my transfer not been received by the recipient? How do I use Apple Pay or Google Pay? What is the charge for cash withdrawal? How do I top up by cash or cheque? What should I do if my card is swallowed? What is the charge for currency exchange? Why is my PIN blocked? Why is my top-up pending? How do I link my card? What is the charge for topping up by bank transfer? Why is my card payment pending? How do I terminate my account? How can I transfer money into my account? Why is the beneficiary not allowed? Which countries are supported? How can I exchange currency via the app? Was my card payment reverted? How do I receive money? Why do I need to verify my identity? Why is my card not accepted? How do I verify my identity? Why did I receive the wrong amount of cash? How do I edit my personal details? How do I activate my card? How do I verify the source of my funds? How do I request a refund? Why is there an extra charge on my statement? Why is my cash withdrawal pending? Which fiat currencies are supported? How can I get a disposable virtual card?