There should be a cash withdrawal that I haven't seen yet.
How do I verify my identity? Why is my balance not updated after a bank transfer? What should I do if my phone is lost or stolen? Why is my balance not updated after a cheque or cash deposit? Why is the exchange rate wrong for my card payment? Why was my card payment declined? Why is my card not working? Why is my virtual card not working? How do I top up by cash or cheque? What is the age limit for using the service? How do I get a spare card? Why am I unable to verify my identity? Which countries are supported? What should I do if I forgot my passcode? Which cards and currencies are supported? Why was a fee charged for my transfer? Why is my card payment not recognised? Why is my direct debit payment not recognised? Why is my card not accepted? How can I exchange currency via the app? Why has my transfer not been received by the recipient? What is the estimate for card delivery? How do I request a refund? Why is my top-up pending? How do I link my card? Why is there an extra charge on my statement? Why is the beneficiary not allowed? What should I do if my card is about to expire? What is the current exchange rate? When will my card arrive?