When can I expect my new card to get here?
What is automatic top-up? Why is the exchange rate wrong for my card payment? How do I get a virtual card? Why was my card payment declined? What are the limits for disposable cards? Why is my direct debit payment not recognised? How do I top up by cash or cheque? Why is my card not accepted? Why is my card payment pending? Why is my balance not updated after a bank transfer? How do I order a physical card? How do I request a refund? What should I do if my card is about to expire? What is the age limit for using the service? How do I use Apple Pay or Google Pay? When will my card arrive? Is ATM support available? What is the charge for cash withdrawal? How do I top up my account by card? Why is the beneficiary not allowed? Which countries are supported? Why is my card not working? How do I verify my identity? What is the charge for currency exchange? How can I transfer money into my account? How do I verify the source of my funds? What should I do if my card is compromised? Why is my contactless payment not working? Why was my cash withdrawal declined? Why is there an extra charge on my statement?