What are the currency exchange fees?
Why is my cash withdrawal not recognised? What is the charge for topping up by bank transfer? Why am I unable to verify my identity? How can I transfer money into my account? How do I activate my card? What is the charge for cash withdrawal? Is my card a Visa or Mastercard? Why was my cash withdrawal declined? Why is my transfer pending? What should I do if my phone is lost or stolen? Why is my card not working? How do I request a refund? What is the current exchange rate? Why is my direct debit payment not recognised? How do I link my card? Why was a fee charged for my transfer? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? Why is my virtual card not working? Why is my top-up pending? Why has my transfer not been received by the recipient? Why is the beneficiary not allowed? Why was a fee charged for my card payment? Why is my card payment pending? How can I get a disposable virtual card? What are the limits for disposable cards? Why do I need to verify my identity? What is the estimate for card delivery? What should I do if my card is swallowed? What is the age limit for using the service?