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What is the current exchange rate? Why has my transfer not been received by the recipient? How do I activate my card? Why is my card not working? Why is my card not accepted? How do I change my PIN? Why was a fee charged for my transfer? What is the charge for cash withdrawal? What are the top-up limits? Why did my transfer fail? Why is my contactless payment not working? How do I order a physical card? How do I verify my identity? What is automatic top-up? Why is my card payment pending? When will my card arrive? Why is the beneficiary not allowed? Why is my cash withdrawal not recognised? What is the timing for transfers? What is the charge for currency exchange? How do I top up my account by card? Why is the exchange rate wrong for my cash withdrawal? Is ATM support available? What should I do if my card is compromised? How do I terminate my account? Why was my cash withdrawal declined? How do I verify the source of my funds? Why is my PIN blocked? Why did I receive the wrong amount of cash? Why am I unable to verify my identity?