Why is there a charged fee for debit or credit card payment?
How do I edit my personal details? What should I do if my card is lost or stolen? How do I verify my identity? Why do I need to verify my identity? Why was my transaction charged twice? How do I get a physical card? Why is my PIN blocked? Why is my card not working? What is the charge for topping up by bank transfer? How do I request a refund? Why is my cash withdrawal pending? What should I do if my card is swallowed? How do I verify my top-up? Why am I unable to verify my identity? How do I order a physical card? Why is my balance not updated after a bank transfer? What should I do if my phone is lost or stolen? How do I cancel a transfer? How do I get a virtual card? What is automatic top-up? Why was my cash withdrawal declined? Which fiat currencies are supported? What are the limits for disposable cards? Why is my card payment pending? What is the charge for cash withdrawal? Why did my top-up fail? How do I receive money? What is the age limit for using the service? How do I get a spare card? How do I use Apple Pay or Google Pay?