What are the fees imposed when I make a transaction?
How do I order a physical card? Why did my transfer fail? How do I get a virtual card? How do I request a refund? Why is there an extra charge on my statement? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? What should I do if my card is about to expire? What is the charge for cash withdrawal? How do I top up my account by card? What is the age limit for using the service? What is the charge for topping up by card? Why is my card not accepted? Which fiat currencies are supported? Why is my card payment pending? Why is the exchange rate wrong for my card payment? How do I get a spare card? How do I cancel a transfer? When will my card arrive? Why is my cash withdrawal pending? What is the timing for transfers? Why is my direct debit payment not recognised? Why was a fee charged for my transfer? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my cash withdrawal? How do I verify my top-up? How do I edit my personal details? What is the estimate for card delivery? Why is my contactless payment not working? Why am I unable to verify my identity?