Are bank transfers immediate?
What is the current exchange rate? Why is my refund not showing up? What is the charge for topping up by bank transfer? How do I get a spare card? Why is my balance not updated after a cheque or cash deposit? What is the estimate for card delivery? What is the charge for topping up by card? What is the timing for transfers? Why was my top-up reverted? What should I do if my card is lost or stolen? How can I get a disposable virtual card? Was my card payment reverted? Why is my virtual card not working? Why is my card not accepted? How do I edit my personal details? Why has my transfer not been received by the recipient? Is ATM support available? Why is my cash withdrawal pending? Why was my transaction charged twice? Which countries are supported? Why am I unable to verify my identity? How can I exchange currency via the app? How do I activate my card? Why did my transfer fail? When will my card arrive? Is my card a Visa or Mastercard? How do I verify the source of my funds? Why is my cash withdrawal not recognised? How do I request a refund? How do I get a virtual card?