My top-up didn't go through; it still says pending. What's up with that?
Why is my cash withdrawal pending? How do I order a physical card? Why is my contactless payment not working? Why is my card payment not recognised? What are the top-up limits? Why is the exchange rate wrong for my card payment? How do I activate my card? Which cards and currencies are supported? What is the charge for currency exchange? Why was a fee charged for my card payment? How do I use Apple Pay or Google Pay? Which countries are supported? Why did my top-up fail? How can I get a disposable virtual card? Why is my card payment pending? How do I cancel a transfer? How do I top up my account by card? What should I do if my card is swallowed? How do I request a refund? What should I do if my card is lost or stolen? What is the charge for topping up by bank transfer? Was my card payment reverted? Why is my refund not showing up? Why is my balance not updated after a bank transfer? How do I edit my personal details? What is the current exchange rate? When will my card arrive? How do I terminate my account? Is ATM support available? What is the charge for topping up by card?