Where is my money transfer?
Why is my direct debit payment not recognised? How do I change my PIN? What should I do if my card is lost or stolen? How do I edit my personal details? Why was my card payment declined? What is the charge for cash withdrawal? How do I terminate my account? What should I do if my card is swallowed? Why is my transfer pending? How can I get a disposable virtual card? Why was a fee charged for my transfer? What should I do if I forgot my passcode? Why was a fee charged for my card payment? What is the estimate for card delivery? What is the age limit for using the service? What is the charge for topping up by card? Why is my balance not updated after a bank transfer? Why do I need to verify my identity? Which cards and currencies are supported? How do I order a physical card? Why is my card not accepted? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? How do I verify the source of my funds? How do I get a virtual card? Why was my top-up reverted? What should I do if my phone is lost or stolen? How do I request a refund? How do I top up by cash or cheque? Why is my card payment not recognised?