I need to change my last name on my account because I just got married.
Why is there an extra charge on my statement? Why is my direct debit payment not recognised? Is my card a Visa or Mastercard? Why do I need to verify my identity? Why is my PIN blocked? What should I do if my card is lost or stolen? What is the timing for transfers? Why is my card payment not recognised? Why was a fee charged for my transfer? What should I do if I forgot my passcode? Why is my virtual card not working? How do I order a physical card? Why is my card not accepted? Why was a fee charged for my card payment? How do I use Apple Pay or Google Pay? Why is my top-up pending? Why was my cash withdrawal declined? How can I get a disposable virtual card? What is the current exchange rate? Why is my cash withdrawal pending? How do I receive money? How do I cancel a transfer? What should I do if my card is compromised? What are the limits for disposable cards? How do I verify the source of my funds? Why is my balance not updated after a bank transfer? What is the charge for topping up by card? What is the age limit for using the service? Why did I receive the wrong amount of cash? How do I request a refund?