Why was I charged a higher exchange rate when I bought something abroad?
What are the top-up limits? How do I receive money? Why was my transfer declined? How do I get a spare card? Which fiat currencies are supported? Why is my cash withdrawal pending? Why was my transaction charged twice? Why is my virtual card not working? Why did I receive the wrong amount of cash? When will my card arrive? How do I top up my account by card? How do I request a refund? Why did my transfer fail? How do I verify my identity? What is the age limit for using the service? What should I do if my phone is lost or stolen? What is the charge for topping up by card? How do I change my PIN? How do I order a physical card? How do I get a physical card? Why is my card not working? Why was my card payment declined? What should I do if my card is swallowed? How do I edit my personal details? Why was my cash withdrawal declined? How do I verify the source of my funds? How can I get a disposable virtual card? How do I terminate my account? Why has my transfer not been received by the recipient? Why am I unable to verify my identity?