I bought something in another country but the exchange rate is wrong
Why was a fee charged for my transfer? Why is my direct debit payment not recognised? Was my card payment reverted? Why is my transfer pending? What is the charge for currency exchange? Why is my virtual card not working? What should I do if my card is about to expire? Is ATM support available? Why was my top-up reverted? How do I use Apple Pay or Google Pay? Why is my top-up pending? How do I get a physical card? Why is the beneficiary not allowed? Is my card a Visa or Mastercard? Why is the exchange rate wrong for my cash withdrawal? What should I do if my phone is lost or stolen? What is the charge for cash withdrawal? Why is my refund not showing up? What is automatic top-up? How can I exchange currency via the app? What is the charge for topping up by bank transfer? Why is my card payment not recognised? How do I receive money? How do I get a virtual card? How do I verify my identity? Why has my transfer not been received by the recipient? Why is my cash withdrawal not recognised? Why did I receive the wrong amount of cash? How can I transfer money into my account? How do I request a refund?