My withdrawal is pending, why?
How do I link my card? What is the charge for topping up by bank transfer? How do I verify the source of my funds? What is the charge for topping up by card? Why is my card payment not recognised? Why is there an extra charge on my statement? Why is the exchange rate wrong for my cash withdrawal? Why is my contactless payment not working? How do I get a spare card? Why was a fee charged for my transfer? Why did I receive the wrong amount of cash? What should I do if my phone is lost or stolen? What is automatic top-up? Why is my transfer pending? What are the top-up limits? How do I receive money? Why is my virtual card not working? How do I top up by cash or cheque? Is my card a Visa or Mastercard? Why was my cash withdrawal declined? Why was my card payment declined? How do I verify my identity? What are the limits for disposable cards? What is the current exchange rate? How do I use Apple Pay or Google Pay? What is the timing for transfers? How do I verify my top-up? When will my card arrive? Which cards and currencies are supported? Why is my direct debit payment not recognised?