I am having a problem with verifying my identity.
Why is my card not accepted? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? What is the charge for topping up by card? Was my card payment reverted? How do I receive money? What should I do if my card is lost or stolen? How do I order a physical card? How do I terminate my account? What should I do if my phone is lost or stolen? What are the limits for disposable cards? What should I do if my card is compromised? Why is the exchange rate wrong for my cash withdrawal? How do I get a spare card? How do I verify my top-up? Why is my virtual card not working? Why is my refund not showing up? Why is my card not working? How do I top up by cash or cheque? Why is my cash withdrawal pending? What are the top-up limits? Why is my contactless payment not working? Why is my card payment pending? How do I get a physical card? Why was a fee charged for my transfer? Why is the beneficiary not allowed? Why has my transfer not been received by the recipient? How do I use Apple Pay or Google Pay? How do I verify my identity? Why did my transfer fail?