Why did the funds not transfer to another recipient?
Why is my transfer pending? Why was my card payment declined? What are the top-up limits? Why is my cash withdrawal not recognised? What is the age limit for using the service? What should I do if my card is lost or stolen? Why do I need to verify my identity? Why am I unable to verify my identity? How do I get a spare card? Why is my balance not updated after a bank transfer? Why was my top-up reverted? Which fiat currencies are supported? What is the charge for topping up by bank transfer? Is my card a Visa or Mastercard? Is ATM support available? Why is my card payment pending? Why is my PIN blocked? How do I link my card? Why is my cash withdrawal pending? Why is there an extra charge on my statement? How do I verify my top-up? Was my card payment reverted? How do I cancel a transfer? Why is my direct debit payment not recognised? What should I do if my card is compromised? How do I receive money? What is the charge for topping up by card? Why is my virtual card not working? What are the limits for disposable cards? What should I do if my card is swallowed?