I had a payment reverted and would like to figure out why.
Why was my card payment declined? What are the limits for disposable cards? How do I receive money? Why is my direct debit payment not recognised? Which fiat currencies are supported? How do I use Apple Pay or Google Pay? When will my card arrive? How do I activate my card? How do I top up by cash or cheque? Why is my PIN blocked? How do I verify the source of my funds? How do I edit my personal details? What is the timing for transfers? Why is my cash withdrawal not recognised? How do I request a refund? How can I exchange currency via the app? What should I do if my phone is lost or stolen? Why is there an extra charge on my statement? How do I top up my account by card? Why has my transfer not been received by the recipient? What should I do if my card is lost or stolen? How do I get a spare card? Why is my balance not updated after a bank transfer? What are the top-up limits? Why is the exchange rate wrong for my cash withdrawal? How do I verify my top-up? How do I cancel a transfer? What should I do if my card is about to expire? Which countries are supported? Is my card a Visa or Mastercard?