Why are my transfers and purchases keep getting declined?
Which cards and currencies are supported? What should I do if my phone is lost or stolen? How do I terminate my account? Why is the beneficiary not allowed? Why has my transfer not been received by the recipient? What should I do if my card is lost or stolen? What is the estimate for card delivery? What is the timing for transfers? When will my card arrive? What is automatic top-up? Is ATM support available? Why am I unable to verify my identity? How do I get a physical card? Why is my refund not showing up? How do I get a spare card? How do I change my PIN? Why did I receive the wrong amount of cash? What is the current exchange rate? How do I top up by cash or cheque? What is the charge for cash withdrawal? Was my card payment reverted? How do I order a physical card? Why is my balance not updated after a cheque or cash deposit? Why did my top-up fail? Why is my card payment not recognised? Why is the exchange rate wrong for my card payment? Which countries are supported? What should I do if my card is compromised? Why is my card payment pending? What should I do if my card is swallowed?