The exchange rate for my payment last Saturday must be wrong because I was charged extra.
Why was a fee charged for my transfer? What is the charge for cash withdrawal? Which cards and currencies are supported? What is the timing for transfers? How do I verify my top-up? Why is my cash withdrawal pending? Why is my top-up pending? Why was my transaction charged twice? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is compromised? Why is my contactless payment not working? Why is the exchange rate wrong for my cash withdrawal? What is the charge for currency exchange? How can I transfer money into my account? How do I get a spare card? Why am I unable to verify my identity? Why is the beneficiary not allowed? Why was my transfer declined? How do I order a physical card? What should I do if I forgot my passcode? How do I use Apple Pay or Google Pay? Why is my card not accepted? What is the charge for topping up by card? Why is my cash withdrawal not recognised? Why did my transfer fail? How do I get a physical card? What is the charge for topping up by bank transfer? Why was my cash withdrawal declined? Why is my transfer pending? How do I request a refund?