I want my card I just received to show up in the app. How do I do that?
Why is my PIN blocked? How do I verify my identity? Why was my top-up reverted? Why did my transfer fail? What is the current exchange rate? Why is my top-up pending? Why is the exchange rate wrong for my card payment? When will my card arrive? Why is my contactless payment not working? What should I do if I forgot my passcode? How do I get a spare card? How do I cancel a transfer? Which cards and currencies are supported? How can I transfer money into my account? Why is my card not working? What is the charge for cash withdrawal? Why did I receive the wrong amount of cash? Why do I need to verify my identity? Which countries are supported? Why was my transfer declined? What is the charge for topping up by bank transfer? Why was my card payment declined? What is the estimate for card delivery? How do I change my PIN? Is my card a Visa or Mastercard? How can I exchange currency via the app? How do I top up by cash or cheque? Why am I unable to verify my identity? What should I do if my phone is lost or stolen? How do I activate my card?