How are top-ups verified?
How do I change my PIN? What is the charge for topping up by bank transfer? What is the charge for topping up by card? What is the current exchange rate? Which fiat currencies are supported? Why was my card payment declined? How do I get a virtual card? What should I do if my card is about to expire? What are the limits for disposable cards? How do I receive money? How can I exchange currency via the app? Why is my direct debit payment not recognised? Why is the exchange rate wrong for my card payment? Why do I need to verify my identity? Why is my transfer pending? Why is my contactless payment not working? How do I activate my card? Why was a fee charged for my transfer? How do I link my card? When will my card arrive? How do I verify my identity? Why is my card payment not recognised? How do I use Apple Pay or Google Pay? Why is my balance not updated after a bank transfer? How do I get a physical card? What should I do if my phone is lost or stolen? Why did my transfer fail? Is my card a Visa or Mastercard? How do I edit my personal details? What is automatic top-up?