If my identy verifacation hasn't gone through can I use my account?
How do I verify my identity? Why was my cash withdrawal declined? How can I get a disposable virtual card? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? What is the charge for topping up by card? Why is my PIN blocked? What should I do if my card is lost or stolen? What should I do if my card is compromised? Why is my card not working? When will my card arrive? Why was a fee charged for my card payment? How do I terminate my account? What should I do if my phone is lost or stolen? Why is my card not accepted? Was my card payment reverted? Why is my top-up pending? What are the top-up limits? What are the limits for disposable cards? Why was my transaction charged twice? How do I get a physical card? How do I request a refund? How do I edit my personal details? Why was a fee charged for my transfer? How do I order a physical card? Why was my top-up reverted? Why is my balance not updated after a cheque or cash deposit? How do I get a virtual card? Why did my top-up fail? How can I transfer money into my account?