I have never been charged a card payment fee before. Why did this change?
Why was my transfer declined? Why is there an extra charge on my statement? What should I do if my card is compromised? Was my card payment reverted? How do I top up by cash or cheque? Why am I unable to verify my identity? How do I verify my top-up? Why is my virtual card not working? What is automatic top-up? Why is my cash withdrawal pending? Why is my transfer pending? Why is my contactless payment not working? What should I do if my card is lost or stolen? How do I edit my personal details? How do I get a physical card? What is the charge for currency exchange? What should I do if I forgot my passcode? What should I do if my phone is lost or stolen? Why did my transfer fail? Which fiat currencies are supported? What are the limits for disposable cards? How do I get a virtual card? What is the charge for topping up by card? How do I get a spare card? How can I exchange currency via the app? How can I get a disposable virtual card? What is the charge for cash withdrawal? What is the current exchange rate? Why is my balance not updated after a cheque or cash deposit? What is the timing for transfers?