Its been several days and my cash withdrawal is still pending. Why?
What should I do if my phone is lost or stolen? Why was a fee charged for my card payment? How do I top up by cash or cheque? How do I order a physical card? Why is there an extra charge on my statement? What is the charge for topping up by card? Why did my top-up fail? Why is the exchange rate wrong for my card payment? How do I verify the source of my funds? Why is my transfer pending? What is the timing for transfers? Why is my direct debit payment not recognised? Why is my cash withdrawal not recognised? Why is my card payment pending? How do I get a virtual card? What is the age limit for using the service? Why was my top-up reverted? Why was my card payment declined? Why is the beneficiary not allowed? Why is my top-up pending? What are the top-up limits? Why is my card not accepted? Why is my PIN blocked? Why was a fee charged for my transfer? How can I exchange currency via the app? Why was my transfer declined? Which fiat currencies are supported? How do I request a refund? Is ATM support available? How do I use Apple Pay or Google Pay?