Why did I get charged one pound seemingly randomly?
How can I exchange currency via the app? Why was my card payment declined? What are the top-up limits? How do I verify my identity? Why was a fee charged for my card payment? Why do I need to verify my identity? How do I verify the source of my funds? What should I do if I forgot my passcode? Why is my card payment pending? Why is my contactless payment not working? Why is my top-up pending? What should I do if my phone is lost or stolen? How do I activate my card? How can I transfer money into my account? What should I do if my card is lost or stolen? Which fiat currencies are supported? Why was my top-up reverted? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my transfer? What is the charge for topping up by bank transfer? How do I use Apple Pay or Google Pay? How do I get a spare card? Why was my transaction charged twice? How can I get a disposable virtual card? Why did I receive the wrong amount of cash? Which cards and currencies are supported? What should I do if my card is compromised? What is the age limit for using the service? Why is my balance not updated after a bank transfer? How do I request a refund?