What information do I need to see my source of money?
Why did my transfer fail? Why was my transaction charged twice? Why is the exchange rate wrong for my card payment? What should I do if my phone is lost or stolen? How do I top up by cash or cheque? Why did I receive the wrong amount of cash? How do I activate my card? How do I receive money? Why did my top-up fail? Why is my PIN blocked? How do I edit my personal details? Was my card payment reverted? Why was my cash withdrawal declined? How do I cancel a transfer? How do I verify my top-up? Why was my transfer declined? Why is my card payment not recognised? How do I order a physical card? How do I get a spare card? What are the top-up limits? How do I verify my identity? Why is my virtual card not working? How do I link my card? What should I do if my card is lost or stolen? What is the charge for cash withdrawal? Is ATM support available? What should I do if my card is swallowed? What is the timing for transfers? How do I change my PIN? What are the limits for disposable cards?