What do I do if I lost my phone?
Why is my direct debit payment not recognised? Why is the exchange rate wrong for my card payment? Why is my top-up pending? How can I exchange currency via the app? Is my card a Visa or Mastercard? Why is my contactless payment not working? How can I get a disposable virtual card? What should I do if my card is about to expire? Why was a fee charged for my transfer? Why is my card not working? What is the charge for topping up by card? Why was my transfer declined? Which fiat currencies are supported? Why is my balance not updated after a cheque or cash deposit? Why is my card payment pending? How do I top up by cash or cheque? Why am I unable to verify my identity? What should I do if I forgot my passcode? Why is my PIN blocked? How do I top up my account by card? How do I verify my identity? How do I activate my card? What should I do if my card is lost or stolen? What is the charge for currency exchange? How do I get a physical card? What should I do if my card is swallowed? When will my card arrive? How do I get a spare card? What is the charge for cash withdrawal? How do I use Apple Pay or Google Pay?