Is there a reason my cash withdrawal was declined?
Why do I need to verify my identity? Why was my transaction charged twice? How do I receive money? Why was a fee charged for my card payment? What should I do if my card is about to expire? Why is my contactless payment not working? How do I activate my card? How do I get a virtual card? Why was my transfer declined? How do I request a refund? Why am I unable to verify my identity? How do I cancel a transfer? Is my card a Visa or Mastercard? How can I get a disposable virtual card? Why is my balance not updated after a bank transfer? Why has my transfer not been received by the recipient? Why was a fee charged for my transfer? Why was my top-up reverted? Why is the exchange rate wrong for my card payment? Why is there an extra charge on my statement? How do I change my PIN? What is automatic top-up? What should I do if my phone is lost or stolen? Why is the exchange rate wrong for my cash withdrawal? Why is my direct debit payment not recognised? Which cards and currencies are supported? What is the charge for topping up by card? Was my card payment reverted? How do I order a physical card? Why did my top-up fail?