Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.
Why is my balance not updated after a bank transfer? What are the top-up limits? Why has my transfer not been received by the recipient? Why is my refund not showing up? How do I top up by cash or cheque? What should I do if my card is compromised? How do I verify my top-up? Why was my transaction charged twice? Why was a fee charged for my card payment? How do I get a virtual card? How do I request a refund? Why is my cash withdrawal not recognised? How do I top up my account by card? Why do I need to verify my identity? What are the limits for disposable cards? Why is my PIN blocked? Why did I receive the wrong amount of cash? How do I receive money? How do I verify the source of my funds? What should I do if I forgot my passcode? Why is the exchange rate wrong for my cash withdrawal? Why is my top-up pending? Which fiat currencies are supported? Why was my card payment declined? Why am I unable to verify my identity? Why is my balance not updated after a cheque or cash deposit? How can I exchange currency via the app? Is ATM support available? What is the charge for cash withdrawal? How do I terminate my account?