Why can I not make a transfer?
How do I verify my identity? Why is the beneficiary not allowed? Why is my balance not updated after a bank transfer? How do I top up by cash or cheque? How do I verify my top-up? Why is my refund not showing up? Why is my direct debit payment not recognised? What should I do if my phone is lost or stolen? Why am I unable to verify my identity? Why is my cash withdrawal pending? How can I get a disposable virtual card? How do I terminate my account? How do I change my PIN? What is the charge for currency exchange? How do I cancel a transfer? How do I request a refund? When will my card arrive? Why is my balance not updated after a cheque or cash deposit? Why is my PIN blocked? Why was my card payment declined? How do I use Apple Pay or Google Pay? What should I do if my card is compromised? What is the current exchange rate? What is the charge for topping up by card? Why is my top-up pending? What should I do if my card is about to expire? Which cards and currencies are supported? Why did I receive the wrong amount of cash? Why is my virtual card not working? Why was my transaction charged twice?