The app doesn't think it's me.
What is the charge for currency exchange? Why is my card payment not recognised? Why is my virtual card not working? How do I change my PIN? What should I do if my phone is lost or stolen? What should I do if I forgot my passcode? How do I use Apple Pay or Google Pay? Why is my balance not updated after a cheque or cash deposit? Why is my top-up pending? How can I get a disposable virtual card? Why is my card not working? How do I terminate my account? How do I verify the source of my funds? Why is my PIN blocked? How can I transfer money into my account? How do I activate my card? Why was my cash withdrawal declined? Why was my top-up reverted? Is ATM support available? What is the charge for topping up by card? Why was my card payment declined? Which cards and currencies are supported? Why was my transaction charged twice? How do I link my card? Why was a fee charged for my transfer? What is the estimate for card delivery? Why is the exchange rate wrong for my card payment? Why is my transfer pending? Which countries are supported? What should I do if my card is about to expire?