Why is my identity not being verified?
Why was my transfer declined? How do I order a physical card? How do I link my card? How do I change my PIN? What is automatic top-up? How do I verify my identity? Why is my card not working? What is the charge for topping up by bank transfer? Why has my transfer not been received by the recipient? Why do I need to verify my identity? Why is my card payment pending? Why was my top-up reverted? Which fiat currencies are supported? Why is my direct debit payment not recognised? Why did my transfer fail? Was my card payment reverted? Why was my transaction charged twice? Why was my cash withdrawal declined? How do I verify the source of my funds? Why is my cash withdrawal pending? Why is the beneficiary not allowed? Why is the exchange rate wrong for my card payment? Why was my card payment declined? Why is there an extra charge on my statement? How do I top up by cash or cheque? Why is my virtual card not working? What is the age limit for using the service? How can I get a disposable virtual card? What should I do if my phone is lost or stolen? Why did my top-up fail?