I have a new card and need to activate it
How do I order a physical card? Which cards and currencies are supported? What should I do if my card is swallowed? When will my card arrive? How can I transfer money into my account? Why was a fee charged for my card payment? What is the estimate for card delivery? Why was my cash withdrawal declined? Why is my direct debit payment not recognised? What are the top-up limits? How do I use Apple Pay or Google Pay? What is the charge for topping up by card? Why is the exchange rate wrong for my card payment? How do I request a refund? Why is my refund not showing up? What are the limits for disposable cards? Why is my card not accepted? Why is my contactless payment not working? Was my card payment reverted? What is the timing for transfers? Why was my card payment declined? How do I get a spare card? Why did my transfer fail? Why is my PIN blocked? Why is the beneficiary not allowed? How do I change my PIN? What is the current exchange rate? Why do I need to verify my identity? How do I receive money? Why is my card payment pending?