Why does it cost more to pay with my card?
How do I order a physical card? How do I edit my personal details? Why is my balance not updated after a bank transfer? How do I get a spare card? How do I request a refund? Why is the exchange rate wrong for my card payment? What should I do if my card is swallowed? What is the timing for transfers? Why was my transaction charged twice? How do I get a physical card? How can I get a disposable virtual card? What should I do if my card is lost or stolen? Why was my cash withdrawal declined? Why is the beneficiary not allowed? Was my card payment reverted? Why is my direct debit payment not recognised? Why is my top-up pending? Why is my transfer pending? Why is my contactless payment not working? How do I change my PIN? What is the age limit for using the service? How do I cancel a transfer? What should I do if I forgot my passcode? Why is my cash withdrawal pending? How do I terminate my account? Why did my top-up fail? What is automatic top-up? When will my card arrive? What is the charge for currency exchange? Is ATM support available?