I ordered my card but it hasn't been delivered yet
How do I terminate my account? Why was my top-up reverted? How do I get a spare card? Why was my card payment declined? Is ATM support available? How do I activate my card? Why is my transfer pending? What is the timing for transfers? How do I request a refund? What should I do if I forgot my passcode? How do I top up my account by card? How do I use Apple Pay or Google Pay? Was my card payment reverted? How can I exchange currency via the app? How do I verify the source of my funds? What is the estimate for card delivery? How do I change my PIN? How do I cancel a transfer? Which cards and currencies are supported? Why is the exchange rate wrong for my cash withdrawal? Why is my refund not showing up? What is the charge for currency exchange? Why is my virtual card not working? How do I receive money? Why is my cash withdrawal not recognised? Is my card a Visa or Mastercard? How do I top up by cash or cheque? What are the limits for disposable cards? What should I do if my phone is lost or stolen? How do I get a virtual card?