I want to find out what happened to my new card?
Why was my top-up reverted? How do I activate my card? How do I edit my personal details? How do I use Apple Pay or Google Pay? What is the timing for transfers? What is the charge for cash withdrawal? Why is my refund not showing up? How do I change my PIN? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is compromised? How can I get a disposable virtual card? How do I get a spare card? How do I receive money? Why is my card not working? What should I do if my card is swallowed? Why is my direct debit payment not recognised? Why is my cash withdrawal pending? How do I verify the source of my funds? Is my card a Visa or Mastercard? Why was a fee charged for my transfer? Why is the exchange rate wrong for my card payment? What should I do if my phone is lost or stolen? Is ATM support available? Why do I need to verify my identity? Why was my card payment declined? Why is my top-up pending? How do I top up by cash or cheque? Why is there an extra charge on my statement? How do I get a physical card? How do I verify my top-up?