Can the exchange rate change while I am in the process of making a withdrawal?
Why is my direct debit payment not recognised? Why is my card payment not recognised? How do I verify my top-up? Is ATM support available? Why is my virtual card not working? Why is my cash withdrawal pending? How do I get a physical card? What should I do if my card is about to expire? Why do I need to verify my identity? Why did I receive the wrong amount of cash? What is automatic top-up? How do I cancel a transfer? What is the charge for currency exchange? How do I terminate my account? How do I use Apple Pay or Google Pay? Why is my refund not showing up? Why is my PIN blocked? Why is my top-up pending? Why did my transfer fail? Why is my card not working? What is the charge for topping up by bank transfer? How do I link my card? How do I top up by cash or cheque? How do I request a refund? What should I do if my card is lost or stolen? What should I do if my phone is lost or stolen? How do I top up my account by card? Why has my transfer not been received by the recipient? What is the age limit for using the service? Why is my cash withdrawal not recognised?