I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?
How do I link my card? Why is there an extra charge on my statement? What is automatic top-up? Why am I unable to verify my identity? How do I use Apple Pay or Google Pay? Why was my cash withdrawal declined? How do I get a virtual card? Why is my card payment pending? What should I do if my card is compromised? How do I verify my top-up? What is the charge for topping up by card? What is the current exchange rate? Which cards and currencies are supported? What is the timing for transfers? How do I terminate my account? What should I do if my card is lost or stolen? Which fiat currencies are supported? Why was a fee charged for my transfer? What should I do if my card is swallowed? Why was my transaction charged twice? How do I top up my account by card? When will my card arrive? How do I order a physical card? Why is my balance not updated after a cheque or cash deposit? How do I change my PIN? Why is the exchange rate wrong for my cash withdrawal? How do I verify the source of my funds? Why is my direct debit payment not recognised? Why is my transfer pending? Why did I receive the wrong amount of cash?