I transferred money, but I think I've been charged a fee for it?
How do I link my card? Why is my card not accepted? Why is the exchange rate wrong for my card payment? How do I get a physical card? What is the charge for topping up by bank transfer? How do I activate my card? Which fiat currencies are supported? How do I top up my account by card? Why did my transfer fail? What is the age limit for using the service? Why was my transfer declined? How do I verify my top-up? How do I cancel a transfer? Why is my cash withdrawal not recognised? Which countries are supported? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? What is the estimate for card delivery? Why is my PIN blocked? Why is there an extra charge on my statement? Is ATM support available? How do I top up by cash or cheque? How do I change my PIN? Why am I unable to verify my identity? Why was a fee charged for my card payment? Why is my transfer pending? What is the current exchange rate? Why is my card payment pending? How do I request a refund? Why is my direct debit payment not recognised?