I need to refund my item, can you please help?
Why was a fee charged for my card payment? Why is my card payment pending? How do I receive money? What is the current exchange rate? Was my card payment reverted? What is the charge for currency exchange? How do I use Apple Pay or Google Pay? Why is my card not accepted? How do I link my card? How do I terminate my account? What should I do if my card is about to expire? How do I top up my account by card? How do I verify my top-up? Why was my cash withdrawal declined? Why has my transfer not been received by the recipient? What is automatic top-up? Is my card a Visa or Mastercard? Why is my cash withdrawal not recognised? Why am I unable to verify my identity? How can I get a disposable virtual card? Which fiat currencies are supported? Why did my transfer fail? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? What should I do if my card is lost or stolen? Why is the exchange rate wrong for my card payment? Why was my transfer declined? How do I order a physical card? Why was a fee charged for my transfer? What is the charge for topping up by bank transfer?