Why hasn't my payment shown up yet?
Why is my transfer pending? What is the charge for topping up by card? What is the charge for cash withdrawal? Why is my balance not updated after a cheque or cash deposit? Why is my refund not showing up? Why was my transfer declined? How can I transfer money into my account? Why is there an extra charge on my statement? How do I verify my identity? How do I activate my card? Why is my top-up pending? Is ATM support available? Why do I need to verify my identity? How do I cancel a transfer? How do I receive money? How do I edit my personal details? How do I get a virtual card? Why was my card payment declined? Which fiat currencies are supported? What is the current exchange rate? Why is my contactless payment not working? How do I request a refund? How do I terminate my account? Why is my virtual card not working? Why was my top-up reverted? Why did my top-up fail? What are the limits for disposable cards? Why was my transaction charged twice? What should I do if my phone is lost or stolen? Why has my transfer not been received by the recipient?