Can you explain to me why a top-up would still be pending?
How can I exchange currency via the app? Why is my card not working? Why is my virtual card not working? How do I receive money? Why did my transfer fail? Was my card payment reverted? Why is my transfer pending? How do I request a refund? What should I do if my phone is lost or stolen? Why did I receive the wrong amount of cash? What is the timing for transfers? Is my card a Visa or Mastercard? How do I terminate my account? Why is my card not accepted? How can I transfer money into my account? Why is my card payment not recognised? Which countries are supported? What should I do if my card is about to expire? Why was my cash withdrawal declined? How do I get a physical card? Which cards and currencies are supported? Why is there an extra charge on my statement? Why is my contactless payment not working? Why is my direct debit payment not recognised? How do I top up my account by card? What should I do if my card is compromised? What should I do if my card is swallowed? Why is my balance not updated after a cheque or cash deposit? How do I top up by cash or cheque? Why did my top-up fail?