Editing my personal details
How do I verify the source of my funds? What is the current exchange rate? Why did I receive the wrong amount of cash? How do I get a virtual card? How do I link my card? What should I do if my card is compromised? Why was my transfer declined? What is the age limit for using the service? Why is there an extra charge on my statement? Why is my direct debit payment not recognised? How do I get a spare card? How do I request a refund? What are the limits for disposable cards? Which cards and currencies are supported? Which fiat currencies are supported? Why was my transaction charged twice? Why has my transfer not been received by the recipient? How do I verify my identity? When will my card arrive? Was my card payment reverted? Why is my virtual card not working? Why is my card payment pending? Why is my card payment not recognised? How do I order a physical card? Why was a fee charged for my transfer? What is the charge for topping up by card? Why is my contactless payment not working? How do I terminate my account? Why is my card not working? How can I get a disposable virtual card?