So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?
How do I use Apple Pay or Google Pay? Why is the exchange rate wrong for my card payment? Why did my top-up fail? Why is my cash withdrawal pending? Why is the exchange rate wrong for my cash withdrawal? How do I get a physical card? Is ATM support available? What is the age limit for using the service? Why has my transfer not been received by the recipient? Why is my card not working? What is the charge for currency exchange? What is automatic top-up? What are the limits for disposable cards? Why did my transfer fail? Why did I receive the wrong amount of cash? How can I get a disposable virtual card? Why is my PIN blocked? How do I edit my personal details? What is the charge for topping up by bank transfer? How do I verify the source of my funds? How do I activate my card? How do I get a spare card? Why was my card payment declined? How do I change my PIN? What is the timing for transfers? What is the charge for topping up by card? How do I terminate my account? How do I verify my identity? Why is my card payment not recognised? Which cards and currencies are supported?