My last name has changed and I need to update my account details.
How do I get a spare card? What should I do if my card is swallowed? Is ATM support available? Why was my top-up reverted? How do I verify my identity? How do I top up by cash or cheque? How can I get a disposable virtual card? Why is there an extra charge on my statement? What should I do if my card is lost or stolen? How can I transfer money into my account? How do I receive money? Why did my top-up fail? Why is my card payment not recognised? Which countries are supported? What is automatic top-up? Why has my transfer not been received by the recipient? How do I cancel a transfer? What should I do if my card is compromised? What is the charge for cash withdrawal? Which fiat currencies are supported? Why is my card not working? Why is my transfer pending? Why is the beneficiary not allowed? Why was a fee charged for my card payment? Why did I receive the wrong amount of cash? Why did my transfer fail? How do I activate my card? What should I do if my phone is lost or stolen? What is the timing for transfers? What are the limits for disposable cards?