What do I do if I think someone has used my card?
How do I order a physical card? Which cards and currencies are supported? Why is my card not accepted? How do I activate my card? What should I do if my card is lost or stolen? What is the estimate for card delivery? Why was my top-up reverted? How do I verify the source of my funds? Why did I receive the wrong amount of cash? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? Why is my PIN blocked? How do I edit my personal details? How do I use Apple Pay or Google Pay? How do I receive money? Why was a fee charged for my card payment? How do I request a refund? What is the charge for topping up by bank transfer? What should I do if my card is swallowed? Why is the exchange rate wrong for my card payment? How do I get a virtual card? How can I transfer money into my account? Why is my card payment not recognised? Why was my cash withdrawal declined? How do I get a spare card? Why has my transfer not been received by the recipient? What is automatic top-up? Why did my top-up fail? How do I cancel a transfer? Why is my card payment pending?