I think the exchange rate was incorrect.
What is the age limit for using the service? Why was a fee charged for my transfer? Why did my transfer fail? Which cards and currencies are supported? What is the current exchange rate? Why was my top-up reverted? What is the estimate for card delivery? Why did I receive the wrong amount of cash? How do I activate my card? How do I order a physical card? What are the limits for disposable cards? How do I get a virtual card? What is automatic top-up? How do I edit my personal details? How do I verify the source of my funds? Why is my PIN blocked? Why is my top-up pending? What is the charge for currency exchange? Why was my cash withdrawal declined? How do I receive money? Why was a fee charged for my card payment? How can I get a disposable virtual card? Why is the exchange rate wrong for my card payment? How do I verify my identity? Why is my balance not updated after a bank transfer? What should I do if my card is lost or stolen? What is the charge for topping up by card? Why is my cash withdrawal pending? What should I do if I forgot my passcode? How do I get a spare card?