How does identity check work?
What is the age limit for using the service? Why was a fee charged for my transfer? What should I do if my card is swallowed? What should I do if my card is about to expire? Why is my virtual card not working? How do I edit my personal details? Was my card payment reverted? Why was my card payment declined? How can I transfer money into my account? Why is there an extra charge on my statement? What is the charge for topping up by bank transfer? Why is my card payment not recognised? What is the charge for currency exchange? How do I verify my identity? Why was my cash withdrawal declined? How do I get a virtual card? Why is my PIN blocked? Why is my direct debit payment not recognised? Which fiat currencies are supported? Why was my top-up reverted? How do I cancel a transfer? Is ATM support available? Why is my refund not showing up? Why is my balance not updated after a cheque or cash deposit? How do I terminate my account? How do I link my card? Why is my cash withdrawal pending? Which countries are supported? What is automatic top-up? Why is the exchange rate wrong for my cash withdrawal?