Is it possible to get a refund for the item?
What is automatic top-up? How do I use Apple Pay or Google Pay? Is ATM support available? What should I do if my card is compromised? Which cards and currencies are supported? How do I verify the source of my funds? Why is my refund not showing up? Why is my balance not updated after a bank transfer? Which countries are supported? Why is my top-up pending? How do I top up my account by card? How do I get a spare card? How do I terminate my account? What are the limits for disposable cards? What is the charge for topping up by card? How do I cancel a transfer? Which fiat currencies are supported? When will my card arrive? Why has my transfer not been received by the recipient? Why was my transaction charged twice? Why was my top-up reverted? What is the charge for cash withdrawal? Why was my cash withdrawal declined? Why is my balance not updated after a cheque or cash deposit? How can I exchange currency via the app? Why is the beneficiary not allowed? Why was a fee charged for my transfer? Why is my direct debit payment not recognised? How do I verify my identity? What is the charge for topping up by bank transfer?