I would like to receive a refund for something I bought.
How do I activate my card? Why is the beneficiary not allowed? What is automatic top-up? What is the charge for topping up by bank transfer? Why is my card payment not recognised? What should I do if my card is swallowed? Why is the exchange rate wrong for my card payment? What is the charge for topping up by card? How do I get a virtual card? How do I get a spare card? Why did I receive the wrong amount of cash? Which fiat currencies are supported? Why is my card not working? Was my card payment reverted? Which countries are supported? How do I cancel a transfer? Why was a fee charged for my card payment? Why is there an extra charge on my statement? How do I top up by cash or cheque? Why did my top-up fail? What is the charge for currency exchange? How do I get a physical card? Why is my card not accepted? How do I use Apple Pay or Google Pay? Why is my top-up pending? How can I exchange currency via the app? Why am I unable to verify my identity? What should I do if my card is about to expire? What should I do if my card is compromised? What is the current exchange rate?