I got a new address and need to change my old one.
Why is my PIN blocked? Why is my card payment not recognised? How do I request a refund? Why is my virtual card not working? How do I order a physical card? What should I do if my card is compromised? Why is my balance not updated after a bank transfer? What is the current exchange rate? Why is the exchange rate wrong for my card payment? Which fiat currencies are supported? Why is my contactless payment not working? How do I terminate my account? Why was my top-up reverted? How do I change my PIN? What is the age limit for using the service? Why is there an extra charge on my statement? Why is the beneficiary not allowed? Why is my direct debit payment not recognised? How do I get a virtual card? Why am I unable to verify my identity? How do I receive money? Why is my cash withdrawal not recognised? What should I do if my card is swallowed? Why was my transfer declined? How can I get a disposable virtual card? How do I verify my identity? Why was my card payment declined? Which cards and currencies are supported? What should I do if my card is about to expire? Why was a fee charged for my transfer?