How do the foreign exchange rates work?
Why is there an extra charge on my statement? How do I verify the source of my funds? What should I do if my card is swallowed? Why did I receive the wrong amount of cash? Why is my card not accepted? What is the charge for currency exchange? How do I get a physical card? How do I verify my identity? How do I get a spare card? How do I change my PIN? What should I do if my card is compromised? Why is my direct debit payment not recognised? How do I order a physical card? How do I use Apple Pay or Google Pay? What is the charge for topping up by bank transfer? How do I link my card? Why did my top-up fail? Why is my PIN blocked? How do I top up my account by card? When will my card arrive? Why is my cash withdrawal pending? What is the timing for transfers? What is automatic top-up? Why am I unable to verify my identity? How can I get a disposable virtual card? Why is my virtual card not working? Why is my card payment pending? Which fiat currencies are supported? Which countries are supported? How do I get a virtual card?