Why does it matter that I prove my identity?
What is automatic top-up? Why is there an extra charge on my statement? How do I cancel a transfer? How can I exchange currency via the app? How do I link my card? Which countries are supported? Why has my transfer not been received by the recipient? Why is the exchange rate wrong for my cash withdrawal? Why is my top-up pending? What is the charge for currency exchange? What is the charge for topping up by bank transfer? What should I do if my phone is lost or stolen? Why did my top-up fail? How do I activate my card? Why is my cash withdrawal not recognised? How do I verify my top-up? Why was my transfer declined? What is the charge for cash withdrawal? What is the timing for transfers? What should I do if my card is lost or stolen? Which cards and currencies are supported? Why was my transaction charged twice? How do I request a refund? Why am I unable to verify my identity? Why is my card not working? Why is my balance not updated after a cheque or cash deposit? Why is my transfer pending? What is the charge for topping up by card? Why did I receive the wrong amount of cash? Why is my card payment not recognised?