I see a direct debit that isn't mine? How can I get my money back?
Why is my virtual card not working? What is the estimate for card delivery? Why was my transfer declined? What is the age limit for using the service? Was my card payment reverted? How do I order a physical card? What should I do if I forgot my passcode? How do I verify my top-up? How do I verify the source of my funds? Why is the beneficiary not allowed? Why was my top-up reverted? What should I do if my card is compromised? Why was a fee charged for my card payment? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? How do I get a virtual card? Why is the exchange rate wrong for my cash withdrawal? Why is my top-up pending? How can I get a disposable virtual card? What should I do if my card is swallowed? Which countries are supported? Why am I unable to verify my identity? What is the charge for topping up by card? Why is my card not accepted? Why is my card not working? How do I top up by cash or cheque? Which fiat currencies are supported? Why was my cash withdrawal declined? Why is my PIN blocked? Why is my contactless payment not working?