There is a pending transaction on my account, what does this mean?
Why did I receive the wrong amount of cash? How do I top up my account by card? How do I get a spare card? Why is my card not accepted? Why is the exchange rate wrong for my card payment? What should I do if my card is compromised? Why is my card not working? How do I order a physical card? What is automatic top-up? Why is my PIN blocked? Why was my transaction charged twice? Why is my direct debit payment not recognised? What are the top-up limits? What should I do if my card is about to expire? How do I verify the source of my funds? Which countries are supported? Why is my balance not updated after a cheque or cash deposit? How do I request a refund? Why am I unable to verify my identity? What should I do if my phone is lost or stolen? Why is my transfer pending? What is the charge for topping up by bank transfer? How can I transfer money into my account? What is the current exchange rate? Why is my card payment not recognised? Why is the exchange rate wrong for my cash withdrawal? What is the age limit for using the service? How do I receive money? What should I do if my card is swallowed? Why is there an extra charge on my statement?