Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.
What should I do if my phone is lost or stolen? Why did I receive the wrong amount of cash? How do I use Apple Pay or Google Pay? Why was my top-up reverted? Why has my transfer not been received by the recipient? Why was a fee charged for my card payment? How do I edit my personal details? What is the charge for topping up by card? How do I verify my identity? Why is my card payment pending? Why was a fee charged for my transfer? What are the top-up limits? How do I terminate my account? Was my card payment reverted? Why is my contactless payment not working? How do I get a spare card? How do I activate my card? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? What are the limits for disposable cards? Why is my card not working? Which fiat currencies are supported? How do I cancel a transfer? What is the timing for transfers? What should I do if my card is swallowed? How can I get a disposable virtual card? What is the current exchange rate? How do I get a physical card? Why did my top-up fail? What is the charge for cash withdrawal?