What steps do I need to get another card?
How do I verify the source of my funds? How do I verify my top-up? Why is my cash withdrawal not recognised? What is the charge for currency exchange? Why is there an extra charge on my statement? What is the charge for cash withdrawal? What should I do if my card is about to expire? How do I request a refund? What is the current exchange rate? What should I do if my phone is lost or stolen? Why has my transfer not been received by the recipient? What should I do if my card is compromised? What should I do if my card is swallowed? How do I top up my account by card? What is the charge for topping up by bank transfer? What is the charge for topping up by card? Why is my top-up pending? What is the timing for transfers? Why is my virtual card not working? Why is the exchange rate wrong for my card payment? Why is the beneficiary not allowed? How do I get a virtual card? Why is my direct debit payment not recognised? Why was my cash withdrawal declined? What are the limits for disposable cards? Why is my balance not updated after a bank transfer? Which cards and currencies are supported? Was my card payment reverted? Why was a fee charged for my transfer? Why did my transfer fail?