I don't recognise a Direct Debit payment
Which cards and currencies are supported? Why am I unable to verify my identity? What is the charge for topping up by card? Which fiat currencies are supported? Why did my top-up fail? How can I transfer money into my account? Why was my cash withdrawal declined? Why is my card payment not recognised? Why is my virtual card not working? Why is my top-up pending? What should I do if my card is swallowed? How do I cancel a transfer? How do I link my card? Why is my cash withdrawal not recognised? What are the limits for disposable cards? How do I terminate my account? How do I get a physical card? How do I order a physical card? Why was my transfer declined? How can I get a disposable virtual card? How do I top up my account by card? How do I verify my identity? How do I edit my personal details? Which countries are supported? Why do I need to verify my identity? Was my card payment reverted? Why is my card not accepted? How do I get a virtual card? What is automatic top-up? Is my card a Visa or Mastercard?