What is the source of the money in my account?
Why has my transfer not been received by the recipient? How do I get a physical card? What are the top-up limits? Which countries are supported? Why did I receive the wrong amount of cash? Why is my virtual card not working? Why is my card payment pending? Why was my top-up reverted? Why is my top-up pending? What should I do if my card is about to expire? Why was my cash withdrawal declined? Why is my refund not showing up? Why do I need to verify my identity? How can I get a disposable virtual card? How do I change my PIN? Which cards and currencies are supported? How do I edit my personal details? How do I receive money? Why is my transfer pending? How do I request a refund? What is automatic top-up? Why is my balance not updated after a cheque or cash deposit? When will my card arrive? Why is the exchange rate wrong for my card payment? Why is my card payment not recognised? How do I use Apple Pay or Google Pay? Why is my cash withdrawal not recognised? What should I do if my phone is lost or stolen? Why did my transfer fail? Why was my transfer declined?