What information do I need to gather in order to activate my card?
How do I request a refund? Why was a fee charged for my card payment? Which fiat currencies are supported? Why did my top-up fail? What are the limits for disposable cards? What should I do if my card is lost or stolen? Why is my contactless payment not working? How do I edit my personal details? How can I transfer money into my account? What is the charge for topping up by bank transfer? What should I do if my card is swallowed? Was my card payment reverted? Why was a fee charged for my transfer? How do I verify my top-up? How do I link my card? Why am I unable to verify my identity? Why is my PIN blocked? Why is my direct debit payment not recognised? What are the top-up limits? Why is my card not accepted? Why was my cash withdrawal declined? Why is my balance not updated after a bank transfer? What should I do if my card is about to expire? Why was my card payment declined? Why is my cash withdrawal pending? What should I do if my card is compromised? Which countries are supported? How do I get a spare card? What should I do if my phone is lost or stolen? Why did my transfer fail?