I transferred some money but it is not here yet
How do I top up by cash or cheque? How do I link my card? Why is my card not accepted? Why is my card not working? What are the top-up limits? Which cards and currencies are supported? How do I activate my card? Why was my cash withdrawal declined? Why is there an extra charge on my statement? How do I order a physical card? What should I do if I forgot my passcode? How can I transfer money into my account? Why was a fee charged for my card payment? How do I top up my account by card? Why is my direct debit payment not recognised? How do I get a spare card? Why am I unable to verify my identity? What is the estimate for card delivery? Why is my balance not updated after a cheque or cash deposit? Why was my transfer declined? What is the charge for currency exchange? Is my card a Visa or Mastercard? What is the charge for cash withdrawal? Was my card payment reverted? Why is my top-up pending? Why is my refund not showing up? Why was my card payment declined? What should I do if my card is about to expire? Why is my transfer pending? What is the age limit for using the service?