I can't remember my passcode.
What should I do if my phone is lost or stolen? Why do I need to verify my identity? Why is my virtual card not working? What should I do if my card is swallowed? How do I request a refund? How can I exchange currency via the app? How do I verify my identity? Why was a fee charged for my transfer? How do I terminate my account? How do I cancel a transfer? How can I transfer money into my account? Is my card a Visa or Mastercard? Why is my cash withdrawal not recognised? How do I verify my top-up? Why was my transfer declined? How do I link my card? How do I get a spare card? Why was my card payment declined? Why has my transfer not been received by the recipient? Why is my balance not updated after a cheque or cash deposit? Why is my card not accepted? Why is the exchange rate wrong for my cash withdrawal? Which fiat currencies are supported? How do I order a physical card? Why was my top-up reverted? What is the charge for topping up by card? What is the charge for topping up by bank transfer? How do I get a virtual card? What is the age limit for using the service? How can I get a disposable virtual card?