I was not distributed the correct amount of cash that I asked for
What is the current exchange rate? Why is my cash withdrawal not recognised? How can I exchange currency via the app? Why is my PIN blocked? How do I verify my top-up? What should I do if my phone is lost or stolen? What is the charge for topping up by bank transfer? Why is my balance not updated after a bank transfer? How do I get a spare card? How do I receive money? Why is my transfer pending? Is my card a Visa or Mastercard? Why was my cash withdrawal declined? Why am I unable to verify my identity? Which countries are supported? Why did my transfer fail? How do I order a physical card? What is the charge for topping up by card? What should I do if my card is compromised? How do I top up by cash or cheque? Why is my card payment not recognised? How can I get a disposable virtual card? Why is my top-up pending? How do I change my PIN? Why has my transfer not been received by the recipient? Why was my card payment declined? What is the charge for cash withdrawal? Why is my virtual card not working? Why is there an extra charge on my statement? How do I get a physical card?