Are you Visa or Mastercard?
What should I do if my card is compromised? Why is my direct debit payment not recognised? Why is my refund not showing up? What is the charge for topping up by bank transfer? What should I do if my card is swallowed? How do I cancel a transfer? Why is my card payment pending? How do I get a virtual card? What is the current exchange rate? How can I exchange currency via the app? What is automatic top-up? Why was a fee charged for my card payment? Why is my balance not updated after a cheque or cash deposit? What are the top-up limits? Why is my top-up pending? Why was my card payment declined? What is the estimate for card delivery? How do I verify my top-up? How do I top up my account by card? When will my card arrive? Why was my top-up reverted? What is the charge for cash withdrawal? How do I edit my personal details? Which fiat currencies are supported? What is the age limit for using the service? Why did I receive the wrong amount of cash? What should I do if I forgot my passcode? Why is the exchange rate wrong for my cash withdrawal? Is ATM support available? Why is the beneficiary not allowed?