Why didn't I receive the right amount of cash?
How do I verify my identity? What should I do if my phone is lost or stolen? What should I do if my card is lost or stolen? What is the timing for transfers? Why is my card not accepted? Is ATM support available? Why do I need to verify my identity? What is the charge for topping up by card? Why was a fee charged for my card payment? Why was my cash withdrawal declined? What should I do if my card is swallowed? Why is my refund not showing up? How do I verify the source of my funds? Why is the exchange rate wrong for my card payment? What is the current exchange rate? Why is my cash withdrawal not recognised? Why is my card not working? Why is the beneficiary not allowed? Why did my transfer fail? Why is my balance not updated after a cheque or cash deposit? Why is my top-up pending? Which countries are supported? Why did my top-up fail? Why is my virtual card not working? Is my card a Visa or Mastercard? How do I verify my top-up? Why is my card payment pending? How do I top up by cash or cheque? How do I activate my card? What is the age limit for using the service?