What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?
What is the current exchange rate? Why is my balance not updated after a bank transfer? What is the charge for cash withdrawal? How do I cancel a transfer? Why did my top-up fail? Why is my card not working? Why is the beneficiary not allowed? What is automatic top-up? Why has my transfer not been received by the recipient? What should I do if my card is lost or stolen? Why was my card payment declined? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? Why was my transfer declined? How can I exchange currency via the app? Why is my refund not showing up? Why is my card not accepted? Why did my transfer fail? How can I get a disposable virtual card? What is the charge for topping up by bank transfer? How do I verify my top-up? How can I transfer money into my account? Which fiat currencies are supported? Why was a fee charged for my card payment? Why do I need to verify my identity? What should I do if I forgot my passcode? How do I get a spare card? Why was a fee charged for my transfer? Why is my cash withdrawal pending? How do I verify my identity?