How come I can see an extra charge for my transfer?
Why is my direct debit payment not recognised? How can I get a disposable virtual card? How do I receive money? Why is my cash withdrawal pending? Why is my virtual card not working? What is the age limit for using the service? Why was my top-up reverted? How do I edit my personal details? Why is the exchange rate wrong for my cash withdrawal? What should I do if I forgot my passcode? Why is my cash withdrawal not recognised? What should I do if my card is swallowed? Why is my card payment not recognised? What are the top-up limits? What is the charge for topping up by bank transfer? Why has my transfer not been received by the recipient? What is the current exchange rate? How do I terminate my account? Why do I need to verify my identity? How do I change my PIN? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is lost or stolen? How can I exchange currency via the app? Why is the beneficiary not allowed? Why am I unable to verify my identity? Why is my balance not updated after a bank transfer? How do I link my card? What is the timing for transfers? Which cards and currencies are supported? How do I cancel a transfer?