I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?
How do I activate my card? Why was a fee charged for my transfer? What should I do if my phone is lost or stolen? What should I do if my card is lost or stolen? How do I verify my top-up? Why is my card payment pending? How do I edit my personal details? Why is my direct debit payment not recognised? What is the charge for cash withdrawal? Why has my transfer not been received by the recipient? How do I top up my account by card? Is ATM support available? Why was my transaction charged twice? What is the charge for topping up by bank transfer? Which cards and currencies are supported? Why is my card not working? How do I receive money? Why was my cash withdrawal declined? What should I do if my card is about to expire? Why was my card payment declined? What are the limits for disposable cards? Why did my top-up fail? Why do I need to verify my identity? What should I do if I forgot my passcode? Why is my top-up pending? Why was my transfer declined? Why is my balance not updated after a bank transfer? Why is my cash withdrawal pending? What is the timing for transfers? How do I cancel a transfer?