I am unable to prove my identity
What is the estimate for card delivery? How do I verify the source of my funds? What should I do if my phone is lost or stolen? Why is the beneficiary not allowed? Why is the exchange rate wrong for my card payment? How do I receive money? How do I use Apple Pay or Google Pay? How do I get a physical card? Is ATM support available? What is the age limit for using the service? Why did my top-up fail? How do I link my card? What should I do if my card is about to expire? Was my card payment reverted? When will my card arrive? Which cards and currencies are supported? What is the timing for transfers? Why did I receive the wrong amount of cash? How do I get a virtual card? What is the charge for topping up by card? Why is my contactless payment not working? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my cash withdrawal? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my card payment? Why was my top-up reverted? What should I do if I forgot my passcode? What is automatic top-up? How do I top up by cash or cheque?