I need to urgently transfer something from China. How long will it approximately take?
Why is my top-up pending? Why has my transfer not been received by the recipient? What is the charge for cash withdrawal? Why was my transaction charged twice? How do I terminate my account? What is the charge for topping up by card? Why is the exchange rate wrong for my cash withdrawal? Why was a fee charged for my transfer? Why was a fee charged for my card payment? Is my card a Visa or Mastercard? How can I transfer money into my account? Why did my top-up fail? How do I verify my identity? What should I do if my phone is lost or stolen? Why was my transfer declined? Which fiat currencies are supported? How can I exchange currency via the app? How do I top up by cash or cheque? Why is my transfer pending? Why did I receive the wrong amount of cash? How do I activate my card? What is the charge for currency exchange? What is automatic top-up? Why is my balance not updated after a bank transfer? Which cards and currencies are supported? Which countries are supported? What is the charge for topping up by bank transfer? How do I get a physical card? How do I verify the source of my funds? What should I do if my card is about to expire?