I thought transfers were free of charge.  I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.
Which cards and currencies are supported? Why is the exchange rate wrong for my card payment? Why was my top-up reverted? Why was a fee charged for my card payment? Is my card a Visa or Mastercard? How can I transfer money into my account? What should I do if I forgot my passcode? Why is my transfer pending? Which fiat currencies are supported? How do I verify my top-up? Which countries are supported? Why is my balance not updated after a bank transfer? How do I terminate my account? Why is my card payment not recognised? Why am I unable to verify my identity? How do I link my card? How do I verify my identity? Why is my contactless payment not working? How do I activate my card? Why is there an extra charge on my statement? Why did my top-up fail? What are the top-up limits? What is the charge for topping up by bank transfer? Why is my refund not showing up? What is the age limit for using the service? Why is my card not working? How do I cancel a transfer? Why was my cash withdrawal declined? How do I top up by cash or cheque? Why was my transfer declined?