I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?
Which fiat currencies are supported? Why is my card not working? Why was my top-up reverted? How do I request a refund? What should I do if I forgot my passcode? How do I terminate my account? How do I activate my card? Why is my balance not updated after a cheque or cash deposit? How do I verify my top-up? How do I change my PIN? How do I verify the source of my funds? When will my card arrive? What should I do if my card is compromised? How can I transfer money into my account? What should I do if my card is swallowed? Why was a fee charged for my transfer? Why am I unable to verify my identity? How do I get a spare card? How do I top up by cash or cheque? Why was a fee charged for my card payment? What is the charge for topping up by bank transfer? What is the estimate for card delivery? What should I do if my card is about to expire? Why is my transfer pending? Was my card payment reverted? What are the limits for disposable cards? Is my card a Visa or Mastercard? What is the current exchange rate? How do I use Apple Pay or Google Pay? Why was my card payment declined?