Unsure how to provide my identity.
How do I request a refund? Why did I receive the wrong amount of cash? What is the estimate for card delivery? Was my card payment reverted? When will my card arrive? What should I do if my phone is lost or stolen? How do I cancel a transfer? How do I verify my identity? What is the charge for topping up by card? Why is there an extra charge on my statement? What should I do if my card is swallowed? Why was my transaction charged twice? What should I do if I forgot my passcode? What is the charge for topping up by bank transfer? How do I terminate my account? How do I verify my top-up? How do I link my card? Why is my virtual card not working? How do I get a physical card? What are the limits for disposable cards? What should I do if my card is about to expire? What is the charge for cash withdrawal? Why is my transfer pending? What should I do if my card is compromised? How can I exchange currency via the app? Why is my cash withdrawal pending? Why do I need to verify my identity? How do I get a virtual card? Is my card a Visa or Mastercard? Why is my card payment not recognised?