Do I get an actual card?
Why is the exchange rate wrong for my card payment? What should I do if I forgot my passcode? What should I do if my card is lost or stolen? Why has my transfer not been received by the recipient? Why is my direct debit payment not recognised? What is the current exchange rate? Why did I receive the wrong amount of cash? How do I verify my identity? How do I get a virtual card? Why is my balance not updated after a bank transfer? Why is my top-up pending? How can I transfer money into my account? Why is my refund not showing up? Why was my card payment declined? How do I receive money? Why am I unable to verify my identity? Which cards and currencies are supported? Why is my card not working? How do I cancel a transfer? Why is my transfer pending? Why is my cash withdrawal pending? How do I use Apple Pay or Google Pay? Why is my card payment pending? How do I get a physical card? What are the top-up limits? Why was my cash withdrawal declined? What should I do if my card is compromised? What is the age limit for using the service? Why was my top-up reverted? How do I activate my card?