Why was my ATM withdrawal cancelled?
How do I cancel a transfer? Why is my transfer pending? What is automatic top-up? Why is my direct debit payment not recognised? How do I edit my personal details? How do I request a refund? Why did my top-up fail? What is the estimate for card delivery? Why was a fee charged for my transfer? How do I change my PIN? Why has my transfer not been received by the recipient? Why am I unable to verify my identity? How do I activate my card? Why did I receive the wrong amount of cash? Which countries are supported? When will my card arrive? How do I verify the source of my funds? Why did my transfer fail? Why was my card payment declined? Why is my refund not showing up? What should I do if my card is lost or stolen? Why is my card payment pending? What should I do if my card is about to expire? Why is there an extra charge on my statement? What is the charge for topping up by bank transfer? How do I get a physical card? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? How do I link my card? What are the limits for disposable cards?