When will my card be delivered?
What is the charge for topping up by bank transfer? What should I do if my card is swallowed? Why is my cash withdrawal pending? How can I get a disposable virtual card? Why is the beneficiary not allowed? How do I get a physical card? Why is there an extra charge on my statement? How do I verify my top-up? Why was my top-up reverted? Why is my refund not showing up? Why do I need to verify my identity? How can I transfer money into my account? Why is the exchange rate wrong for my cash withdrawal? Why was my cash withdrawal declined? Which countries are supported? Why is my direct debit payment not recognised? Why is my balance not updated after a cheque or cash deposit? How do I top up my account by card? How do I get a spare card? What is the timing for transfers? How do I cancel a transfer? When will my card arrive? Which cards and currencies are supported? How do I verify the source of my funds? Why was my transaction charged twice? Why did I receive the wrong amount of cash? Why was my card payment declined? How do I request a refund? What should I do if my card is lost or stolen? Why was a fee charged for my transfer?