How can I receive money?
Why is my cash withdrawal pending? Why is my refund not showing up? Why is my virtual card not working? What is the estimate for card delivery? How do I get a physical card? Why did my top-up fail? Was my card payment reverted? Why has my transfer not been received by the recipient? What should I do if my phone is lost or stolen? How do I order a physical card? What is the charge for currency exchange? Is my card a Visa or Mastercard? Why is my PIN blocked? How do I cancel a transfer? How do I edit my personal details? Why is the exchange rate wrong for my cash withdrawal? Why do I need to verify my identity? Why was my transfer declined? What is the age limit for using the service? Why is my card not working? Why was a fee charged for my transfer? Which fiat currencies are supported? What should I do if I forgot my passcode? Why was my top-up reverted? What is the charge for cash withdrawal? What is the charge for topping up by bank transfer? How do I activate my card? Why is my direct debit payment not recognised? How can I get a disposable virtual card? What should I do if my card is compromised?