I suspect someone used my card.
How can I exchange currency via the app? Why is my cash withdrawal pending? How do I receive money? Why did I receive the wrong amount of cash? What should I do if my phone is lost or stolen? Why is my contactless payment not working? What should I do if my card is about to expire? Why is the beneficiary not allowed? Why is my card payment not recognised? Why is my refund not showing up? Why was my card payment declined? Why is my top-up pending? Why is my balance not updated after a cheque or cash deposit? Why is my cash withdrawal not recognised? Why is my direct debit payment not recognised? Why am I unable to verify my identity? Which cards and currencies are supported? Which fiat currencies are supported? What is the charge for currency exchange? Why was my transfer declined? How do I verify my identity? What is the current exchange rate? How do I order a physical card? What is the age limit for using the service? What is the charge for topping up by bank transfer? How do I cancel a transfer? How do I get a physical card? Why is my card not working? Why is my card not accepted? How do I request a refund?