I made a bank transfer and the balance hasn't updated yet.
What are the top-up limits? How do I get a physical card? Why do I need to verify my identity? What should I do if my card is about to expire? How can I exchange currency via the app? Why is my card payment not recognised? Why is my refund not showing up? How do I change my PIN? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my card payment? Why is my top-up pending? Why is the exchange rate wrong for my cash withdrawal? Why was my transfer declined? Why is there an extra charge on my statement? Why was my top-up reverted? Why is my direct debit payment not recognised? Why was my card payment declined? What is the age limit for using the service? Why did my top-up fail? What should I do if I forgot my passcode? What should I do if my phone is lost or stolen? How do I verify my identity? How do I terminate my account? What should I do if my card is swallowed? Which countries are supported? What is the charge for topping up by bank transfer? Why did my transfer fail? Why is my card not working? How do I cancel a transfer? What is the charge for cash withdrawal?