Why did I get charged for withdrawing cash?
How do I terminate my account? How do I receive money? Which countries are supported? How do I use Apple Pay or Google Pay? How do I top up by cash or cheque? Why is my cash withdrawal pending? Why is the exchange rate wrong for my cash withdrawal? Why is my card payment pending? What are the limits for disposable cards? Why was my transaction charged twice? How do I activate my card? Why is my direct debit payment not recognised? Why was my card payment declined? Why was a fee charged for my transfer? How do I verify my top-up? What should I do if my card is compromised? How do I get a physical card? Why is my balance not updated after a bank transfer? What is the charge for topping up by bank transfer? Is my card a Visa or Mastercard? How do I verify the source of my funds? Why is my PIN blocked? What are the top-up limits? What should I do if I forgot my passcode? How do I order a physical card? Why was my top-up reverted? How do I change my PIN? Why is my virtual card not working? Which cards and currencies are supported? How can I get a disposable virtual card?