I didn't receive the correct exchange rate for an item that I bought.
Why is my contactless payment not working? How do I verify my identity? How do I verify the source of my funds? Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my cash withdrawal? Why is my top-up pending? What should I do if I forgot my passcode? What is the charge for topping up by bank transfer? Which cards and currencies are supported? How do I get a spare card? What are the limits for disposable cards? How do I request a refund? How do I verify my top-up? How do I activate my card? What is the current exchange rate? Why is my card payment not recognised? How can I transfer money into my account? What is the estimate for card delivery? What should I do if my card is compromised? Why is the beneficiary not allowed? Why was a fee charged for my transfer? What is the charge for topping up by card? Why is my card not working? Why is my cash withdrawal pending? What is the charge for currency exchange? What should I do if my card is swallowed? How do I link my card? What should I do if my phone is lost or stolen? How do I receive money? Why was my cash withdrawal declined?