How do I get the passcode reset?
Why did my top-up fail? How do I verify my identity? Why has my transfer not been received by the recipient? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? How do I edit my personal details? How do I activate my card? What is automatic top-up? Why is my card payment pending? What are the limits for disposable cards? Is ATM support available? How do I top up my account by card? Was my card payment reverted? Why is my cash withdrawal pending? What should I do if my card is lost or stolen? How can I exchange currency via the app? How do I terminate my account? Why is my contactless payment not working? Which fiat currencies are supported? Why am I unable to verify my identity? Why was my card payment declined? Which countries are supported? What should I do if my card is compromised? How do I receive money? Which cards and currencies are supported? Why is my cash withdrawal not recognised? How do I request a refund? Why did I receive the wrong amount of cash? Why is the exchange rate wrong for my card payment? What is the age limit for using the service?