There was an unexpected fee for my cash withdrawal!
What is the age limit for using the service? What is the charge for currency exchange? How do I verify my top-up? What should I do if my card is about to expire? How do I receive money? Why was my transfer declined? What is automatic top-up? Why was my top-up reverted? How do I link my card? How do I top up by cash or cheque? How do I use Apple Pay or Google Pay? Why is my PIN blocked? Why was my transaction charged twice? Why is my card payment not recognised? Why is my direct debit payment not recognised? Why did my transfer fail? How do I edit my personal details? Why did I receive the wrong amount of cash? What is the charge for topping up by card? Is my card a Visa or Mastercard? How do I get a physical card? Which countries are supported? Why is my transfer pending? Why is my top-up pending? How do I request a refund? What should I do if my card is compromised? Why did my top-up fail? Why is the exchange rate wrong for my cash withdrawal? How do I get a spare card? How do I change my PIN?