How long does it take for a transfer to reach my account?
Why was a fee charged for my card payment? Which cards and currencies are supported? What is the charge for topping up by bank transfer? What should I do if my card is swallowed? How do I change my PIN? Why is my transfer pending? How can I transfer money into my account? How do I use Apple Pay or Google Pay? Which countries are supported? Why has my transfer not been received by the recipient? How do I get a virtual card? Why is my top-up pending? How can I get a disposable virtual card? Why was my cash withdrawal declined? Why is my cash withdrawal not recognised? Why was my transaction charged twice? Why was my card payment declined? What is the current exchange rate? How do I edit my personal details? What should I do if my phone is lost or stolen? Why is the exchange rate wrong for my card payment? Why did my top-up fail? Why was my top-up reverted? How do I terminate my account? How do I receive money? Why is my direct debit payment not recognised? Why is my card not working? Why did my transfer fail? Was my card payment reverted? How do I get a spare card?