What proof of identification is needed?
How do I change my PIN? What is the charge for topping up by card? Which fiat currencies are supported? Which cards and currencies are supported? How do I receive money? How can I transfer money into my account? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? Why was my top-up reverted? Why is there an extra charge on my statement? How can I exchange currency via the app? How do I top up by cash or cheque? How do I get a virtual card? Why was my transaction charged twice? Which countries are supported? Why is the exchange rate wrong for my cash withdrawal? Why was a fee charged for my transfer? Why is my direct debit payment not recognised? What should I do if my phone is lost or stolen? What are the top-up limits? What should I do if my card is compromised? Why is my cash withdrawal pending? What should I do if my card is lost or stolen? Why is the exchange rate wrong for my card payment? What should I do if I forgot my passcode? When will my card arrive? Why is my virtual card not working? What is the timing for transfers? What is the charge for currency exchange? How do I top up my account by card?