Does the PIN come under separate cover?
How do I get a spare card? What should I do if I forgot my passcode? How do I verify my top-up? How do I top up my account by card? Why is my contactless payment not working? Why is my card payment not recognised? Why did I receive the wrong amount of cash? What should I do if my phone is lost or stolen? What is the charge for topping up by bank transfer? Why was my card payment declined? What is the timing for transfers? Why was a fee charged for my card payment? Was my card payment reverted? Why is the exchange rate wrong for my cash withdrawal? How do I cancel a transfer? Why is my virtual card not working? Why is my transfer pending? Why am I unable to verify my identity? Why is there an extra charge on my statement? How do I link my card? Why did my transfer fail? What is the age limit for using the service? How do I terminate my account? How do I change my PIN? Why is my card not accepted? How do I receive money? Why is my refund not showing up? How do I use Apple Pay or Google Pay? Why was my cash withdrawal declined? How do I top up by cash or cheque?