I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?
Why was a fee charged for my transfer? How do I link my card? How can I exchange currency via the app? What is the estimate for card delivery? Why is my refund not showing up? Why was a fee charged for my card payment? Why is my direct debit payment not recognised? Why is my cash withdrawal not recognised? Why am I unable to verify my identity? How do I cancel a transfer? Why is my balance not updated after a cheque or cash deposit? Why is the beneficiary not allowed? How do I top up by cash or cheque? What is the current exchange rate? What should I do if I forgot my passcode? Why did my top-up fail? What is automatic top-up? Which countries are supported? Which cards and currencies are supported? What is the charge for currency exchange? What are the limits for disposable cards? Is ATM support available? Why has my transfer not been received by the recipient? Why is the exchange rate wrong for my card payment? Why did I receive the wrong amount of cash? Why is there an extra charge on my statement? How do I get a virtual card? How do I request a refund? What is the age limit for using the service? What is the timing for transfers?