I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?
Why is the exchange rate wrong for my card payment? How do I receive money? Why is my card not accepted? Why is my top-up pending? How do I order a physical card? Why is my cash withdrawal pending? Why was a fee charged for my card payment? What should I do if I forgot my passcode? Which cards and currencies are supported? Why was my card payment declined? How do I edit my personal details? What is the current exchange rate? How do I terminate my account? What is the charge for currency exchange? Why was my transfer declined? How do I get a virtual card? What should I do if my phone is lost or stolen? Why did I receive the wrong amount of cash? What is the age limit for using the service? Why is there an extra charge on my statement? Why is my balance not updated after a bank transfer? How do I use Apple Pay or Google Pay? Why is my virtual card not working? Why is my card payment pending? Why is my transfer pending? What is the charge for topping up by card? Why was a fee charged for my transfer? Why is my direct debit payment not recognised? Why do I need to verify my identity? How do I top up by cash or cheque?