My transfer is pending too long.
Why is my direct debit payment not recognised? What should I do if I forgot my passcode? Why is my card not working? Why is my contactless payment not working? What is the current exchange rate? Why was my transfer declined? What is the charge for topping up by bank transfer? How do I terminate my account? Why has my transfer not been received by the recipient? How can I get a disposable virtual card? What should I do if my card is swallowed? What are the limits for disposable cards? When will my card arrive? Why was a fee charged for my card payment? Why is my card payment not recognised? What is automatic top-up? Why was my top-up reverted? What should I do if my card is compromised? Why did I receive the wrong amount of cash? Why do I need to verify my identity? Which fiat currencies are supported? How do I request a refund? Why is the exchange rate wrong for my card payment? Is ATM support available? What should I do if my phone is lost or stolen? How do I verify my identity? How can I transfer money into my account? How do I verify my top-up? Why is there an extra charge on my statement? Why was my cash withdrawal declined?