I have been charged a fee for getting cash
What should I do if my card is lost or stolen? How do I get a spare card? Why is my direct debit payment not recognised? Why is my card payment pending? Why is my virtual card not working? Why was my transfer declined? How do I request a refund? Why was my top-up reverted? Why is my card payment not recognised? How do I get a physical card? Why is my card not accepted? How do I use Apple Pay or Google Pay? Why was a fee charged for my transfer? What is the charge for topping up by bank transfer? Why did my transfer fail? Why is my PIN blocked? How can I exchange currency via the app? What are the limits for disposable cards? How can I get a disposable virtual card? How do I verify my top-up? What is the charge for topping up by card? Why did I receive the wrong amount of cash? Why was my card payment declined? How do I top up by cash or cheque? Why was my transaction charged twice? Why do I need to verify my identity? Why is my transfer pending? What should I do if my card is compromised? Why is my refund not showing up? What are the top-up limits?