How to access my virtual card
Why is my card payment not recognised? Why is my top-up pending? How do I get a physical card? When will my card arrive? What is the age limit for using the service? What should I do if my card is about to expire? How do I verify my identity? Why was my transaction charged twice? Why is my card not working? Why was a fee charged for my card payment? How do I verify the source of my funds? Which fiat currencies are supported? How do I get a spare card? Why is my virtual card not working? What is the charge for topping up by bank transfer? What should I do if I forgot my passcode? Why do I need to verify my identity? Is my card a Visa or Mastercard? What is the charge for currency exchange? Was my card payment reverted? What is the timing for transfers? Why is my transfer pending? Why is the exchange rate wrong for my card payment? How do I order a physical card? What should I do if my card is compromised? What is automatic top-up? How do I top up my account by card? What should I do if my card is lost or stolen? Why is my card payment pending? How do I receive money?