I don't recognize the direct debit payment on my account.
How do I get a physical card? How do I verify my identity? Why is my contactless payment not working? What is the charge for topping up by card? Why is the exchange rate wrong for my cash withdrawal? What is the estimate for card delivery? Why was my card payment declined? What is the age limit for using the service? What should I do if my card is swallowed? What is the current exchange rate? How do I verify the source of my funds? How do I cancel a transfer? Why was my transfer declined? How do I top up by cash or cheque? Why was my transaction charged twice? What should I do if my card is compromised? When will my card arrive? Why did I receive the wrong amount of cash? What is the timing for transfers? What is the charge for cash withdrawal? What should I do if I forgot my passcode? Is ATM support available? Why is my card payment pending? Is my card a Visa or Mastercard? Why was a fee charged for my card payment? What is automatic top-up? Why is my card not accepted? Why am I unable to verify my identity? Why is my cash withdrawal not recognised? Which countries are supported?