Why did the top-up fail?
What should I do if my phone is lost or stolen? Why is my contactless payment not working? Which countries are supported? Why did I receive the wrong amount of cash? How do I cancel a transfer? How do I top up my account by card? How do I get a virtual card? How do I request a refund? What is the estimate for card delivery? Why is my refund not showing up? How do I get a physical card? What is the timing for transfers? What should I do if my card is about to expire? Why was my card payment declined? Why is my balance not updated after a bank transfer? Why is my card payment pending? What is the age limit for using the service? Why did my transfer fail? Is ATM support available? How do I order a physical card? How can I exchange currency via the app? Why is my top-up pending? Why is my transfer pending? Why is my direct debit payment not recognised? How do I top up by cash or cheque? How can I get a disposable virtual card? Why was my transaction charged twice? How do I activate my card? How do I terminate my account? Why do I need to verify my identity?