Why do you have the identity check
What is the charge for topping up by card? Why was a fee charged for my card payment? Why am I unable to verify my identity? Why did my top-up fail? What are the limits for disposable cards? What should I do if my card is compromised? How do I get a virtual card? Why is my refund not showing up? Was my card payment reverted? Why is my card payment pending? How do I top up by cash or cheque? How do I request a refund? Why was my card payment declined? Why is my top-up pending? Why is my card not accepted? How do I edit my personal details? What is the age limit for using the service? Why was my transfer declined? How do I order a physical card? Why did my transfer fail? Why is my PIN blocked? What should I do if my card is about to expire? Why is my virtual card not working? Is ATM support available? Why is my cash withdrawal pending? How can I transfer money into my account? What is automatic top-up? When will my card arrive? How do I change my PIN? Why was my cash withdrawal declined?