I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long.  Can you look into it and see if the money is there, just not in my account yet?
Why is the exchange rate wrong for my cash withdrawal? Why was my top-up reverted? Why did my transfer fail? What should I do if I forgot my passcode? Why is my direct debit payment not recognised? When will my card arrive? What is the current exchange rate? Which fiat currencies are supported? What are the limits for disposable cards? Which cards and currencies are supported? Why is my card not accepted? What is the estimate for card delivery? Why has my transfer not been received by the recipient? Why do I need to verify my identity? What is automatic top-up? Why did my top-up fail? Why is my PIN blocked? Why is my contactless payment not working? Why was my cash withdrawal declined? Why is my transfer pending? Why is my balance not updated after a bank transfer? How do I use Apple Pay or Google Pay? What is the charge for topping up by bank transfer? How do I cancel a transfer? How do I link my card? Why is my card payment pending? How do I order a physical card? How do I get a spare card? Why was my transfer declined? What is the charge for cash withdrawal?