I received an extra charge for using the card. Why?
Why is my card payment pending? How do I get a physical card? Why is there an extra charge on my statement? How do I edit my personal details? Why do I need to verify my identity? When will my card arrive? Is my card a Visa or Mastercard? Why was my transfer declined? Which countries are supported? What is the age limit for using the service? What is the estimate for card delivery? Why was my card payment declined? What should I do if my card is swallowed? Why was my cash withdrawal declined? How do I cancel a transfer? What should I do if my phone is lost or stolen? How do I verify my identity? What is the charge for topping up by bank transfer? Why has my transfer not been received by the recipient? How do I activate my card? Why is my card payment not recognised? What should I do if my card is lost or stolen? How do I change my PIN? Is ATM support available? Why is my cash withdrawal pending? What should I do if my card is compromised? How do I top up by cash or cheque? Why is my virtual card not working? Why is the beneficiary not allowed? How can I transfer money into my account?