Does it cost much or take long to get a new card? Mine is about to expire.
What are the top-up limits? Why is the beneficiary not allowed? Why is the exchange rate wrong for my card payment? Why is my virtual card not working? What should I do if my card is swallowed? What is the charge for currency exchange? How do I verify my identity? Why has my transfer not been received by the recipient? Why is my balance not updated after a bank transfer? Why was a fee charged for my transfer? Which cards and currencies are supported? How do I activate my card? What is automatic top-up? How do I use Apple Pay or Google Pay? Why is my card payment not recognised? What should I do if my card is compromised? How do I change my PIN? Why is my cash withdrawal not recognised? How can I transfer money into my account? What should I do if my phone is lost or stolen? What should I do if I forgot my passcode? Why is my card payment pending? Why was my transfer declined? How do I verify the source of my funds? Why is my refund not showing up? Why is my direct debit payment not recognised? Is my card a Visa or Mastercard? What should I do if my card is lost or stolen? Why do I need to verify my identity? What is the charge for topping up by bank transfer?