What forms of ID work for verification?
Why did I receive the wrong amount of cash? Why was a fee charged for my transfer? Why is my card payment not recognised? How do I change my PIN? Why is there an extra charge on my statement? Is ATM support available? Why do I need to verify my identity? What is the charge for topping up by bank transfer? What is the timing for transfers? Why is my card not accepted? Why is the exchange rate wrong for my cash withdrawal? Why is my PIN blocked? What are the top-up limits? How do I use Apple Pay or Google Pay? What should I do if my phone is lost or stolen? Why is the exchange rate wrong for my card payment? Why was my card payment declined? Which countries are supported? What is the age limit for using the service? What is the charge for topping up by card? How do I verify the source of my funds? Why is my direct debit payment not recognised? What is the estimate for card delivery? How can I transfer money into my account? Was my card payment reverted? How can I get a disposable virtual card? What is the charge for currency exchange? Why was my top-up reverted? Why is my cash withdrawal not recognised? What should I do if my card is about to expire?