Why can't my transfer complete?
How do I activate my card? Why am I unable to verify my identity? Which fiat currencies are supported? How do I verify the source of my funds? What is the age limit for using the service? How do I order a physical card? How do I top up by cash or cheque? What should I do if my card is about to expire? Why has my transfer not been received by the recipient? Why is there an extra charge on my statement? Why was my transaction charged twice? Why is my transfer pending? Why was my transfer declined? How do I get a spare card? How do I change my PIN? Why is my cash withdrawal not recognised? Is my card a Visa or Mastercard? How do I terminate my account? Was my card payment reverted? Why is my direct debit payment not recognised? Why is my PIN blocked? When will my card arrive? What is the charge for currency exchange? What is the charge for topping up by card? What should I do if my card is compromised? What are the limits for disposable cards? Why do I need to verify my identity? What is automatic top-up? How do I get a virtual card? How can I get a disposable virtual card?