When will my top-up go through?
Why is the beneficiary not allowed? What should I do if my phone is lost or stolen? When will my card arrive? Why is my virtual card not working? How do I get a spare card? Why is my card payment not recognised? Why is the exchange rate wrong for my cash withdrawal? Why is my cash withdrawal not recognised? Why was my card payment declined? Why is my transfer pending? Why was my transfer declined? How do I top up by cash or cheque? How do I activate my card? How do I verify my identity? How do I use Apple Pay or Google Pay? What should I do if my card is swallowed? What is the charge for topping up by bank transfer? Why is my contactless payment not working? Which fiat currencies are supported? How do I request a refund? Why did my transfer fail? What are the limits for disposable cards? How do I order a physical card? What should I do if my card is about to expire? Why did my top-up fail? Is ATM support available? Which countries are supported? How do I verify the source of my funds? Why is my refund not showing up? What should I do if I forgot my passcode?