I no longer have my phone, what should I do?
What is automatic top-up? How do I top up by cash or cheque? Why is my virtual card not working? Is my card a Visa or Mastercard? Why is the exchange rate wrong for my cash withdrawal? Why is my balance not updated after a cheque or cash deposit? Why was my cash withdrawal declined? How do I edit my personal details? Why is my card not accepted? Why is my PIN blocked? Why is my direct debit payment not recognised? How do I request a refund? What is the charge for topping up by bank transfer? How do I activate my card? Why is my card payment not recognised? How do I cancel a transfer? Why is my refund not showing up? How do I get a spare card? What should I do if my card is swallowed? Why did my transfer fail? What should I do if my card is compromised? How can I exchange currency via the app? Which countries are supported? How do I verify my top-up? Why was a fee charged for my card payment? What should I do if I forgot my passcode? How do I use Apple Pay or Google Pay? Why did my top-up fail? Why was a fee charged for my transfer? Was my card payment reverted?