What if my top up doesn't go through?
How do I verify the source of my funds? Why is my cash withdrawal pending? Why am I unable to verify my identity? What should I do if my card is lost or stolen? What is the age limit for using the service? How do I order a physical card? Is my card a Visa or Mastercard? Why is my card not accepted? How can I exchange currency via the app? Why is my refund not showing up? How do I get a virtual card? How do I receive money? Why was a fee charged for my card payment? How do I link my card? Why was my transfer declined? How do I verify my identity? What should I do if I forgot my passcode? How do I activate my card? Why did my top-up fail? Which countries are supported? Why is my cash withdrawal not recognised? What should I do if my card is about to expire? Why was my cash withdrawal declined? How can I transfer money into my account? What is the current exchange rate? What are the limits for disposable cards? How do I request a refund? Why has my transfer not been received by the recipient? What is the timing for transfers? Why is there an extra charge on my statement?