My account is  new  why can I  not top up
How do I get a spare card? Why did my transfer fail? Why is my virtual card not working? Why did I receive the wrong amount of cash? How do I request a refund? Why was a fee charged for my card payment? Is ATM support available? Why do I need to verify my identity? What is automatic top-up? Why am I unable to verify my identity? What are the limits for disposable cards? Why is the beneficiary not allowed? Why is my card not accepted? What should I do if my card is swallowed? How do I use Apple Pay or Google Pay? What should I do if my card is about to expire? What is the timing for transfers? When will my card arrive? Why was my card payment declined? Why is my balance not updated after a cheque or cash deposit? Which fiat currencies are supported? Why is my card not working? Was my card payment reverted? Why is my cash withdrawal not recognised? How do I order a physical card? How do I activate my card? How do I verify my top-up? Why is my PIN blocked? What is the current exchange rate? How do I get a physical card?