What do I need for the verification check?
Why is my refund not showing up? What should I do if my card is compromised? How do I request a refund? How do I link my card? Why was my cash withdrawal declined? Why is my top-up pending? What is the charge for currency exchange? Why did I receive the wrong amount of cash? Why was a fee charged for my card payment? What should I do if my card is lost or stolen? Was my card payment reverted? Why was my top-up reverted? Why was my card payment declined? Why is my direct debit payment not recognised? Why is my cash withdrawal pending? Why did my transfer fail? How do I activate my card? What is the charge for topping up by card? How can I get a disposable virtual card? Why is the exchange rate wrong for my cash withdrawal? What is the timing for transfers? How do I change my PIN? Why is my balance not updated after a cheque or cash deposit? How do I order a physical card? How can I exchange currency via the app? How do I edit my personal details? Which fiat currencies are supported? What is the charge for cash withdrawal? Why is my card not accepted? Why has my transfer not been received by the recipient?