Someone else used my card to withdraw cash from an ATM
Why is there an extra charge on my statement? Why was a fee charged for my card payment? Why is the exchange rate wrong for my card payment? Which cards and currencies are supported? What should I do if my card is lost or stolen? How do I get a spare card? What are the top-up limits? Why was my card payment declined? Why was my cash withdrawal declined? Why is my card not accepted? How do I verify my top-up? Why did my top-up fail? What should I do if my card is about to expire? How can I get a disposable virtual card? How do I use Apple Pay or Google Pay? Why is my card not working? How do I edit my personal details? How do I activate my card? What is the current exchange rate? How do I change my PIN? What should I do if I forgot my passcode? Why is my top-up pending? What are the limits for disposable cards? Why is my card payment not recognised? Why did my transfer fail? Why was a fee charged for my transfer? Why did I receive the wrong amount of cash? How do I top up by cash or cheque? How do I cancel a transfer? How do I receive money?