Why am I being charge a fee when using an ATM?
Why is my refund not showing up? How do I cancel a transfer? Why was my top-up reverted? How can I exchange currency via the app? What should I do if my phone is lost or stolen? Why is my balance not updated after a bank transfer? How do I link my card? Why am I unable to verify my identity? What should I do if my card is compromised? Why is my virtual card not working? Why is my cash withdrawal not recognised? Why is my card payment not recognised? How do I verify my top-up? Which cards and currencies are supported? How do I edit my personal details? What is the charge for topping up by card? Why was a fee charged for my card payment? Why did my transfer fail? How do I terminate my account? How do I get a physical card? Why is my cash withdrawal pending? Why is my direct debit payment not recognised? What should I do if my card is about to expire? Why was my cash withdrawal declined? How do I change my PIN? What is automatic top-up? Why is my card payment pending? Why was a fee charged for my transfer? Why did I receive the wrong amount of cash? What should I do if my card is swallowed?