How do I report possible fraudulent activity on my account?
Is ATM support available? How do I order a physical card? When will my card arrive? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my cash withdrawal? How do I activate my card? How do I cancel a transfer? Why is my virtual card not working? What should I do if my card is about to expire? What is the age limit for using the service? What is the charge for cash withdrawal? How do I top up by cash or cheque? Is my card a Visa or Mastercard? What is automatic top-up? Why is my card not accepted? Why is my card not working? How do I request a refund? How do I change my PIN? What is the charge for topping up by card? Why was my transfer declined? Why is my refund not showing up? How do I link my card? Which cards and currencies are supported? How do I verify the source of my funds? What should I do if my card is swallowed? Why is my balance not updated after a cheque or cash deposit? Why is my direct debit payment not recognised? What should I do if I forgot my passcode? Which countries are supported? How can I get a disposable virtual card?