The app does not recognize who I am.
What is the charge for currency exchange? Why is my card payment not recognised? Why is the exchange rate wrong for my cash withdrawal? What are the top-up limits? Why is my top-up pending? How can I exchange currency via the app? Why is my card not accepted? How do I edit my personal details? How do I change my PIN? What is automatic top-up? What should I do if my card is swallowed? How do I cancel a transfer? What is the estimate for card delivery? What is the current exchange rate? How do I verify my identity? Why is my PIN blocked? What should I do if my card is about to expire? How do I use Apple Pay or Google Pay? Why is the beneficiary not allowed? How can I get a disposable virtual card? Why is my contactless payment not working? Why was a fee charged for my transfer? Why is my balance not updated after a bank transfer? How do I activate my card? Why is my card payment pending? What should I do if my card is compromised? What should I do if I forgot my passcode? Why did my top-up fail? How do I verify my top-up? Which countries are supported?