I see a direct debit payment on my app that I did not do
Why was a fee charged for my transfer? How do I get a virtual card? What is the charge for topping up by bank transfer? Why did I receive the wrong amount of cash? How do I verify my identity? Why is my cash withdrawal not recognised? How do I use Apple Pay or Google Pay? What should I do if my card is swallowed? How do I request a refund? Why is there an extra charge on my statement? How do I order a physical card? Why is my refund not showing up? What is the charge for topping up by card? Why is my card not working? How do I link my card? Why is the beneficiary not allowed? What should I do if my card is compromised? How do I change my PIN? How do I receive money? Why is my card payment not recognised? Why was my top-up reverted? Why is my transfer pending? Why is the exchange rate wrong for my cash withdrawal? What should I do if my phone is lost or stolen? What is the charge for currency exchange? What is the age limit for using the service? Why is my PIN blocked? What are the top-up limits? How do I get a physical card? Why is the exchange rate wrong for my card payment?