The ATM will not let me get cash, WHY?
Is my card a Visa or Mastercard? Why did my top-up fail? What is the current exchange rate? What should I do if my card is swallowed? How can I get a disposable virtual card? Why was a fee charged for my card payment? What is the charge for topping up by card? What should I do if my card is lost or stolen? What is the charge for currency exchange? Why was a fee charged for my transfer? How can I transfer money into my account? What are the top-up limits? Why was my transfer declined? Why was my card payment declined? Why is my card not accepted? How do I order a physical card? How do I get a spare card? How do I link my card? Why did I receive the wrong amount of cash? Was my card payment reverted? How do I cancel a transfer? What should I do if I forgot my passcode? Which fiat currencies are supported? How do I verify my identity? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my card payment? Which cards and currencies are supported? Why is my transfer pending? Why is my refund not showing up? Why do I need to verify my identity?