Why were there additional charges when I transferred funds?
How do I terminate my account? Why was a fee charged for my card payment? Why is my transfer pending? Was my card payment reverted? How do I order a physical card? What is the timing for transfers? What is the charge for topping up by card? Is my card a Visa or Mastercard? Why is my virtual card not working? What should I do if my card is compromised? How do I verify my identity? Why is my card payment not recognised? How do I top up my account by card? Why was my transfer declined? What should I do if my phone is lost or stolen? What are the top-up limits? How can I transfer money into my account? What are the limits for disposable cards? How do I activate my card? What should I do if my card is about to expire? Why is my balance not updated after a cheque or cash deposit? How do I edit my personal details? Why is my direct debit payment not recognised? How do I top up by cash or cheque? Why is my cash withdrawal not recognised? Is ATM support available? How do I verify my top-up? How do I cancel a transfer? Why is the exchange rate wrong for my card payment? Why is my card not working?