Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?
How can I exchange currency via the app? How do I change my PIN? How do I edit my personal details? What should I do if I forgot my passcode? How do I get a physical card? Why was my top-up reverted? Why is my card payment pending? What is the charge for topping up by bank transfer? How do I get a virtual card? Which fiat currencies are supported? How do I verify my identity? How do I verify the source of my funds? What should I do if my card is about to expire? Why is my cash withdrawal pending? How do I receive money? How do I verify my top-up? Why is my card not accepted? When will my card arrive? What is the charge for currency exchange? Why is my virtual card not working? Why is my cash withdrawal not recognised? What is the charge for cash withdrawal? Why is the exchange rate wrong for my cash withdrawal? What is automatic top-up? Was my card payment reverted? How can I transfer money into my account? Why is there an extra charge on my statement? How do I top up by cash or cheque? Why was my cash withdrawal declined? Why is my top-up pending?