Why do you need to verify my identity?
How do I activate my card? Which countries are supported? How do I order a physical card? Why is my PIN blocked? What is the charge for topping up by bank transfer? How can I get a disposable virtual card? What should I do if my card is about to expire? Which cards and currencies are supported? What should I do if I forgot my passcode? What is automatic top-up? Why is there an extra charge on my statement? Why did my top-up fail? How do I link my card? Why is my virtual card not working? How do I get a virtual card? How do I change my PIN? How do I get a physical card? Why is my refund not showing up? How do I edit my personal details? Why is my balance not updated after a cheque or cash deposit? What should I do if my phone is lost or stolen? Why am I unable to verify my identity? Why is my contactless payment not working? Why was a fee charged for my transfer? Why was a fee charged for my card payment? What are the limits for disposable cards? How can I exchange currency via the app? Why is my card not accepted? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by card?