Your foreign exchange rate is wrong.
How do I edit my personal details? Why was my transaction charged twice? How do I cancel a transfer? Why is my card payment pending? How do I terminate my account? How do I get a spare card? Is my card a Visa or Mastercard? Why is my balance not updated after a cheque or cash deposit? How can I exchange currency via the app? Why is my top-up pending? How do I request a refund? How do I receive money? Why is my contactless payment not working? Why is there an extra charge on my statement? How do I get a virtual card? What is automatic top-up? Why was a fee charged for my transfer? How can I get a disposable virtual card? Which countries are supported? How do I verify the source of my funds? Why is my transfer pending? What is the timing for transfers? How do I link my card? How can I transfer money into my account? How do I use Apple Pay or Google Pay? Why is the exchange rate wrong for my cash withdrawal? What is the charge for cash withdrawal? Why is my cash withdrawal pending? Why is my card payment not recognised? When will my card arrive?