Why is there a direct debit fee in the App when I didn't do it?
How do I activate my card? What should I do if my card is compromised? Why is my refund not showing up? What are the limits for disposable cards? How do I verify my top-up? What should I do if my card is lost or stolen? Why is my card payment not recognised? How do I request a refund? What is the charge for cash withdrawal? How do I verify the source of my funds? How do I top up by cash or cheque? Why was my transaction charged twice? Why did my transfer fail? Why am I unable to verify my identity? How do I verify my identity? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a bank transfer? What are the top-up limits? How do I order a physical card? What is the current exchange rate? Why is my cash withdrawal not recognised? How do I cancel a transfer? What is the charge for currency exchange? Was my card payment reverted? When will my card arrive? Why is my card not accepted? How do I terminate my account? Why is there an extra charge on my statement? What should I do if I forgot my passcode? Why was my transfer declined?