I am confused about your fee structure and was disappointed to see a fee for my transfer.
Why is my virtual card not working? What is the current exchange rate? How do I get a spare card? Why is the beneficiary not allowed? What is automatic top-up? How can I transfer money into my account? How do I receive money? Was my card payment reverted? Why is my card not working? What is the estimate for card delivery? Why has my transfer not been received by the recipient? Why is my balance not updated after a bank transfer? Why is my direct debit payment not recognised? Why is my card payment pending? Why is my balance not updated after a cheque or cash deposit? When will my card arrive? Why am I unable to verify my identity? How do I use Apple Pay or Google Pay? Why do I need to verify my identity? Why did my top-up fail? How do I order a physical card? Why is my cash withdrawal not recognised? What is the charge for topping up by bank transfer? What should I do if my phone is lost or stolen? Which cards and currencies are supported? Why is there an extra charge on my statement? How do I terminate my account? What is the age limit for using the service? How can I exchange currency via the app? Why was my transaction charged twice?