Why do I have a strange payment on my statement?
How do I activate my card? Why was my cash withdrawal declined? Why is my balance not updated after a bank transfer? What is the timing for transfers? Was my card payment reverted? What is the estimate for card delivery? What are the top-up limits? Is ATM support available? How do I change my PIN? Which fiat currencies are supported? How do I cancel a transfer? Which cards and currencies are supported? Why is my balance not updated after a cheque or cash deposit? How do I link my card? Why is the exchange rate wrong for my cash withdrawal? Is my card a Visa or Mastercard? How do I request a refund? What should I do if I forgot my passcode? How do I edit my personal details? Why was my card payment declined? How do I terminate my account? What is the current exchange rate? Why is my card payment pending? Why is my contactless payment not working? How can I transfer money into my account? How do I verify the source of my funds? What is automatic top-up? How do I use Apple Pay or Google Pay? What should I do if my phone is lost or stolen? Why am I unable to verify my identity?