How are exchange rates calculated at this bank?
Why is my card not accepted? Was my card payment reverted? How do I link my card? Which cards and currencies are supported? How can I get a disposable virtual card? Why is my transfer pending? What are the top-up limits? Why was a fee charged for my transfer? Why was my top-up reverted? Which fiat currencies are supported? Why is my cash withdrawal pending? Which countries are supported? When will my card arrive? How do I change my PIN? What is the charge for topping up by bank transfer? What should I do if my card is about to expire? How do I receive money? Why was my card payment declined? What should I do if my card is swallowed? Why do I need to verify my identity? What is the timing for transfers? How do I verify my identity? How do I use Apple Pay or Google Pay? What should I do if I forgot my passcode? How do I edit my personal details? Why is my card payment pending? Why is the exchange rate wrong for my card payment? Why is my direct debit payment not recognised? Is ATM support available? Why is my PIN blocked?