How do you do exchanges?
Why was a fee charged for my card payment? How do I terminate my account? Why did I receive the wrong amount of cash? Which cards and currencies are supported? How do I verify my identity? How can I exchange currency via the app? Is my card a Visa or Mastercard? How do I receive money? Why is my card not accepted? Why was my cash withdrawal declined? Why is my contactless payment not working? Why was my transfer declined? How do I cancel a transfer? Why do I need to verify my identity? What should I do if my card is compromised? Why is my virtual card not working? Why was my transaction charged twice? How do I get a spare card? What is the charge for topping up by card? Why is the exchange rate wrong for my card payment? Why did my transfer fail? What is automatic top-up? What are the limits for disposable cards? Why is the beneficiary not allowed? What is the charge for topping up by bank transfer? What is the age limit for using the service? Which countries are supported? What should I do if my phone is lost or stolen? How can I transfer money into my account? How do I get a virtual card?