Why wasn't my payment accepted by the app
What should I do if my card is about to expire? Why is my virtual card not working? How do I top up by cash or cheque? Why is my PIN blocked? Why is my transfer pending? How do I request a refund? Why is the exchange rate wrong for my card payment? Why is my contactless payment not working? Why is my balance not updated after a bank transfer? How can I exchange currency via the app? Why was my card payment declined? How can I transfer money into my account? How do I change my PIN? Why is my direct debit payment not recognised? How do I verify the source of my funds? Why is my top-up pending? Is ATM support available? Which cards and currencies are supported? What is the age limit for using the service? What is the timing for transfers? Why was my transaction charged twice? How do I cancel a transfer? How do I top up my account by card? What should I do if my card is lost or stolen? Why did my transfer fail? How do I link my card? What should I do if my card is compromised? Why am I unable to verify my identity? How do I get a spare card? How do I order a physical card?