I am seeing in the App a payment that its not mine
Why is the exchange rate wrong for my cash withdrawal? Why was my top-up reverted? Why is the beneficiary not allowed? Why was my transaction charged twice? Why is there an extra charge on my statement? How do I get a physical card? Why was a fee charged for my card payment? How do I top up my account by card? Is my card a Visa or Mastercard? Why was my cash withdrawal declined? What should I do if I forgot my passcode? What is the charge for topping up by card? Why has my transfer not been received by the recipient? Why was my transfer declined? Why is my card payment pending? What is the age limit for using the service? How do I get a spare card? Why am I unable to verify my identity? What are the limits for disposable cards? How do I terminate my account? What is the charge for currency exchange? Why is my direct debit payment not recognised? How do I verify my identity? Why is my cash withdrawal pending? Was my card payment reverted? What should I do if my card is compromised? Why did my top-up fail? How do I verify my top-up? Why did my transfer fail? Why is my balance not updated after a bank transfer?