Why do we need to verify top-ups?
How do I receive money? Why is my card payment not recognised? Why is my cash withdrawal not recognised? Why is my card not accepted? What should I do if my card is lost or stolen? How can I transfer money into my account? Why am I unable to verify my identity? Why is my contactless payment not working? What should I do if my card is about to expire? How do I verify my identity? What should I do if my card is swallowed? How can I exchange currency via the app? When will my card arrive? What is the charge for topping up by card? What is automatic top-up? How do I link my card? How do I cancel a transfer? Why was a fee charged for my transfer? Why was a fee charged for my card payment? Is ATM support available? Why did my top-up fail? Was my card payment reverted? Why was my top-up reverted? Why did my transfer fail? What should I do if I forgot my passcode? Why was my card payment declined? Is my card a Visa or Mastercard? Why is my balance not updated after a cheque or cash deposit? How do I change my PIN? Why was my transfer declined?