Why have I been charged twice?
What is the timing for transfers? Why is my direct debit payment not recognised? Why is my refund not showing up? How do I cancel a transfer? How do I top up my account by card? Why did my top-up fail? What should I do if my card is compromised? Why was a fee charged for my transfer? Why is my card payment not recognised? Why is my card not accepted? How do I edit my personal details? Why did my transfer fail? Why was my top-up reverted? How do I receive money? How can I exchange currency via the app? What is automatic top-up? How do I change my PIN? How do I link my card? Why is my virtual card not working? How do I terminate my account? What is the charge for currency exchange? How do I get a spare card? What is the current exchange rate? Why was a fee charged for my card payment? When will my card arrive? What are the top-up limits? Why is my balance not updated after a cheque or cash deposit? Why is my cash withdrawal pending? What is the charge for topping up by bank transfer? How do I request a refund?