Is it possible to order a card?
What should I do if my phone is lost or stolen? Why was my card payment declined? Why is my balance not updated after a cheque or cash deposit? Why is my card payment pending? How do I get a physical card? Why is my direct debit payment not recognised? Why was a fee charged for my transfer? How do I edit my personal details? How do I verify my identity? Is ATM support available? How do I verify the source of my funds? How do I top up my account by card? How do I activate my card? What is the current exchange rate? Why did my transfer fail? How do I get a spare card? Why is the exchange rate wrong for my cash withdrawal? Why do I need to verify my identity? Why is my virtual card not working? Which cards and currencies are supported? Why is my balance not updated after a bank transfer? Why is my contactless payment not working? What is the charge for topping up by bank transfer? Why did I receive the wrong amount of cash? What is the charge for topping up by card? How do I change my PIN? How do I use Apple Pay or Google Pay? What should I do if I forgot my passcode? Why has my transfer not been received by the recipient? Why was my transaction charged twice?