When will the transaction post to my account?
Why is my top-up pending? Why do I need to verify my identity? Was my card payment reverted? Which countries are supported? Which cards and currencies are supported? Why is the exchange rate wrong for my card payment? How do I get a virtual card? Why was my top-up reverted? Why was my cash withdrawal declined? Why is my card payment pending? How do I terminate my account? How do I verify the source of my funds? What should I do if my card is swallowed? Why am I unable to verify my identity? What is the charge for topping up by bank transfer? Is ATM support available? How do I top up by cash or cheque? How do I get a physical card? Why is my cash withdrawal not recognised? Why did my top-up fail? How do I edit my personal details? How can I transfer money into my account? What is the age limit for using the service? How do I use Apple Pay or Google Pay? Why was my card payment declined? Why was a fee charged for my transfer? Why is my PIN blocked? Why is the beneficiary not allowed? How do I top up my account by card? How do I get a spare card?