My order hasn't shown up yet, what can I do?
Is ATM support available? What is the charge for topping up by bank transfer? Why was a fee charged for my transfer? How do I order a physical card? Why was a fee charged for my card payment? Is my card a Visa or Mastercard? How do I get a virtual card? Was my card payment reverted? What should I do if my card is about to expire? How do I link my card? How do I get a spare card? How do I receive money? What is the charge for currency exchange? How do I verify my identity? What should I do if my card is swallowed? What is the timing for transfers? How do I top up by cash or cheque? Why is my card payment pending? How do I top up my account by card? Why is my virtual card not working? Why was my transaction charged twice? How do I get a physical card? Why is my PIN blocked? Why is my contactless payment not working? How do I verify my top-up? How do I verify the source of my funds? Why was my top-up reverted? Why is the beneficiary not allowed? Why is my transfer pending? Why is my balance not updated after a bank transfer?