Why did my transfer not work?
Why is my card not accepted? How do I change my PIN? Why is there an extra charge on my statement? What is the charge for currency exchange? When will my card arrive? How do I order a physical card? How do I get a spare card? Why is my direct debit payment not recognised? What is the age limit for using the service? Was my card payment reverted? How do I use Apple Pay or Google Pay? Why was my transaction charged twice? Why do I need to verify my identity? Why did my top-up fail? What should I do if my card is compromised? What is the charge for topping up by card? What is the estimate for card delivery? What is the charge for cash withdrawal? Why was my transfer declined? What is the charge for topping up by bank transfer? How do I terminate my account? How do I get a physical card? How can I transfer money into my account? Why is my cash withdrawal pending? What should I do if I forgot my passcode? Why is my balance not updated after a bank transfer? Why was my card payment declined? Why is my virtual card not working? What is the current exchange rate? Which cards and currencies are supported?