My card payment has been declined
How do I terminate my account? What is the charge for topping up by bank transfer? How do I get a physical card? How do I cancel a transfer? How do I link my card? Why is the exchange rate wrong for my card payment? Why is there an extra charge on my statement? Why is my card not accepted? Why was my top-up reverted? Why is my PIN blocked? How can I transfer money into my account? Is my card a Visa or Mastercard? Why did my transfer fail? Why is my cash withdrawal pending? Why is my card payment pending? Why am I unable to verify my identity? How do I edit my personal details? Why was a fee charged for my card payment? How do I change my PIN? What are the top-up limits? How do I top up by cash or cheque? What is the current exchange rate? Why is my transfer pending? Why is the beneficiary not allowed? What should I do if my card is lost or stolen? How do I order a physical card? What is the charge for topping up by card? How do I get a spare card? Why is the exchange rate wrong for my cash withdrawal? What is the charge for currency exchange?