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How do I verify my identity? How do I top up my account by card? How do I link my card? When will my card arrive? How do I top up by cash or cheque? Is ATM support available? Which fiat currencies are supported? How do I get a physical card? How do I request a refund? What is the charge for topping up by card? Why was a fee charged for my transfer? How do I order a physical card? What is the charge for currency exchange? What is the estimate for card delivery? How do I activate my card? Why is my top-up pending? Why is my transfer pending? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? Why is my card payment pending? What should I do if my phone is lost or stolen? What is the charge for cash withdrawal? Which countries are supported? Why has my transfer not been received by the recipient? Why is there an extra charge on my statement? What should I do if my card is lost or stolen? Why did my top-up fail? Why is my balance not updated after a cheque or cash deposit? Why did I receive the wrong amount of cash? What should I do if my card is about to expire?