Why was my new card declined?
What should I do if my card is swallowed? Is my card a Visa or Mastercard? Why did I receive the wrong amount of cash? What should I do if my card is lost or stolen? How do I edit my personal details? Which cards and currencies are supported? Why was my top-up reverted? What are the limits for disposable cards? How do I change my PIN? Why is my refund not showing up? How do I verify my identity? What is the charge for currency exchange? Which countries are supported? Why is my PIN blocked? Why has my transfer not been received by the recipient? Why is there an extra charge on my statement? Which fiat currencies are supported? Why was a fee charged for my transfer? Is ATM support available? How do I request a refund? How do I terminate my account? Why is my virtual card not working? Why is my cash withdrawal pending? How do I get a physical card? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a cheque or cash deposit? How do I get a virtual card? How do I receive money? How do I order a physical card? How can I exchange currency via the app?