What are my payment options for topping off my account?
How do I get a physical card? Why did my transfer fail? What is the charge for topping up by bank transfer? What should I do if my card is lost or stolen? How can I exchange currency via the app? What should I do if my card is compromised? What is automatic top-up? How can I transfer money into my account? How do I change my PIN? Why was my card payment declined? How do I edit my personal details? Is my card a Visa or Mastercard? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? How do I order a physical card? How do I activate my card? Why did I receive the wrong amount of cash? Why did my top-up fail? How do I top up my account by card? Why is my refund not showing up? What should I do if my phone is lost or stolen? Why am I unable to verify my identity? Why was a fee charged for my transfer? Why is the exchange rate wrong for my cash withdrawal? How do I cancel a transfer? How do I receive money? What are the top-up limits? What is the age limit for using the service? Why is my top-up pending? Why is my cash withdrawal not recognised?