Why was I charged for cash withdrawal?
What is the current exchange rate? How do I request a refund? Why was my top-up reverted? Why is my PIN blocked? Why is my card not accepted? What is automatic top-up? When will my card arrive? Why is my card payment pending? What should I do if my card is about to expire? Why is my card not working? Why is my transfer pending? How do I get a virtual card? What should I do if my phone is lost or stolen? How do I order a physical card? Why am I unable to verify my identity? Why is the exchange rate wrong for my cash withdrawal? Why is my refund not showing up? How do I top up by cash or cheque? How do I verify my top-up? Which fiat currencies are supported? Why was a fee charged for my card payment? How do I get a physical card? Why is my balance not updated after a bank transfer? Why is there an extra charge on my statement? How do I top up my account by card? Why has my transfer not been received by the recipient? Which cards and currencies are supported? What is the charge for topping up by bank transfer? How do I change my PIN? How do I verify my identity?