My top up did not complete.
Why do I need to verify my identity? What is the age limit for using the service? What is the charge for cash withdrawal? Why was my transfer declined? How do I top up my account by card? Why did my top-up fail? How do I get a physical card? Which countries are supported? How do I top up by cash or cheque? Why is the exchange rate wrong for my card payment? Why is there an extra charge on my statement? How do I receive money? What should I do if my card is lost or stolen? Why is my card not working? Why is the exchange rate wrong for my cash withdrawal? Why was a fee charged for my transfer? Why has my transfer not been received by the recipient? Why was a fee charged for my card payment? How do I change my PIN? Why is my virtual card not working? Why is my contactless payment not working? What should I do if my phone is lost or stolen? Is ATM support available? How do I verify the source of my funds? Is my card a Visa or Mastercard? How do I order a physical card? Why is my card payment not recognised? What is the charge for topping up by bank transfer? Which cards and currencies are supported? What are the limits for disposable cards?