Why is a payment I made reverted back to my account?
Why is my balance not updated after a bank transfer? What is the timing for transfers? How can I transfer money into my account? Which countries are supported? Why is the exchange rate wrong for my card payment? How do I order a physical card? What should I do if my card is compromised? Why is my card not working? Is ATM support available? How do I get a spare card? Why did I receive the wrong amount of cash? Why was my transaction charged twice? How do I cancel a transfer? Why was my top-up reverted? What is the current exchange rate? What is automatic top-up? What should I do if my card is about to expire? What are the top-up limits? Why was my transfer declined? Which cards and currencies are supported? How do I receive money? Why was a fee charged for my card payment? Why is the beneficiary not allowed? Is my card a Visa or Mastercard? Why is my balance not updated after a cheque or cash deposit? Why did my top-up fail? How do I top up my account by card? What is the charge for currency exchange? Why is my cash withdrawal pending? Why is my cash withdrawal not recognised?