Why hasn't the app verified my identity?
How do I cancel a transfer? What should I do if my card is swallowed? How do I top up by cash or cheque? Why is my card not accepted? Which countries are supported? Why did my transfer fail? Why is my transfer pending? Why was my card payment declined? What are the top-up limits? Why was my top-up reverted? Why is the exchange rate wrong for my card payment? How do I verify my top-up? Why has my transfer not been received by the recipient? Why is my card not working? How do I use Apple Pay or Google Pay? How do I receive money? How do I get a physical card? How do I terminate my account? Why did I receive the wrong amount of cash? Why is my card payment not recognised? Is ATM support available? What is the current exchange rate? Why do I need to verify my identity? Why was a fee charged for my card payment? Why was a fee charged for my transfer? Why is the beneficiary not allowed? Why is my cash withdrawal not recognised? What should I do if my phone is lost or stolen? What should I do if my card is about to expire? How do I request a refund?