How do I prove I am who I am?
Why is my virtual card not working? What is the current exchange rate? How do I order a physical card? How can I exchange currency via the app? What should I do if my card is lost or stolen? Why is my refund not showing up? What should I do if I forgot my passcode? Why did my top-up fail? What is the charge for cash withdrawal? Why was a fee charged for my card payment? What is the charge for topping up by bank transfer? Is my card a Visa or Mastercard? What should I do if my card is about to expire? Why was my transfer declined? Why was my cash withdrawal declined? What is the charge for topping up by card? How do I receive money? How do I activate my card? Why is my top-up pending? Why am I unable to verify my identity? How do I terminate my account? How do I change my PIN? Why is my direct debit payment not recognised? Why is my card not accepted? Why is my card payment pending? Why has my transfer not been received by the recipient? Why is my card payment not recognised? Why is the exchange rate wrong for my card payment? When will my card arrive? Why is my PIN blocked?