I want a refund for an item
How do I verify the source of my funds? How can I exchange currency via the app? What should I do if my card is swallowed? Why is my cash withdrawal not recognised? Why did I receive the wrong amount of cash? Why is my PIN blocked? How do I verify my identity? Why is my card payment not recognised? Why did my top-up fail? Why is my cash withdrawal pending? Why is there an extra charge on my statement? Why was my card payment declined? How do I cancel a transfer? Why am I unable to verify my identity? How do I top up by cash or cheque? What are the top-up limits? What is the current exchange rate? How do I get a physical card? Why was a fee charged for my card payment? Why is the exchange rate wrong for my cash withdrawal? How do I change my PIN? Why is my transfer pending? Why is the beneficiary not allowed? Why is my refund not showing up? How do I order a physical card? How can I transfer money into my account? What is the charge for topping up by bank transfer? How do I get a virtual card? Why is my balance not updated after a cheque or cash deposit? How do I terminate my account?