How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.
What should I do if my card is lost or stolen? Why is the exchange rate wrong for my cash withdrawal? Why is my card not working? Why do I need to verify my identity? Why is there an extra charge on my statement? Why is my balance not updated after a bank transfer? Why was my top-up reverted? Why is my card not accepted? What are the limits for disposable cards? Why is the beneficiary not allowed? What is the charge for cash withdrawal? What are the top-up limits? How do I get a physical card? How do I get a spare card? What should I do if my phone is lost or stolen? How can I transfer money into my account? How do I request a refund? Why is my direct debit payment not recognised? What is the estimate for card delivery? Why was my transfer declined? What is automatic top-up? What is the timing for transfers? Is ATM support available? Why is my top-up pending? Why is my balance not updated after a cheque or cash deposit? How do I cancel a transfer? Why has my transfer not been received by the recipient? Which fiat currencies are supported? Why was a fee charged for my transfer? What is the age limit for using the service?