How come there is an extra fee on my statement?
Why is the exchange rate wrong for my cash withdrawal? What is the age limit for using the service? How do I top up by cash or cheque? What should I do if my card is swallowed? How can I transfer money into my account? Why is my card payment pending? What is the charge for topping up by bank transfer? What should I do if my card is lost or stolen? Is my card a Visa or Mastercard? Why is my card payment not recognised? Why was my transfer declined? What should I do if my card is compromised? Which fiat currencies are supported? How can I get a disposable virtual card? What is the charge for topping up by card? How do I get a spare card? Why is my virtual card not working? Why was my card payment declined? How do I verify my top-up? How can I exchange currency via the app? Why did I receive the wrong amount of cash? How do I top up my account by card? How do I verify my identity? Why do I need to verify my identity? Is ATM support available? Why has my transfer not been received by the recipient? What should I do if my phone is lost or stolen? What is the charge for cash withdrawal? Why was a fee charged for my transfer? Why is my cash withdrawal pending?