What is taking so long with my top up?
How do I get a virtual card? Why is my balance not updated after a cheque or cash deposit? Why was my cash withdrawal declined? Why did my top-up fail? Why was my card payment declined? Why is my balance not updated after a bank transfer? Which countries are supported? What is the charge for topping up by card? How do I verify the source of my funds? Was my card payment reverted? Why is the exchange rate wrong for my card payment? What is automatic top-up? How do I top up my account by card? Why is my transfer pending? What should I do if I forgot my passcode? How do I edit my personal details? What are the top-up limits? How do I order a physical card? What is the estimate for card delivery? Why was a fee charged for my transfer? How do I cancel a transfer? Why is my card payment pending? What should I do if my card is compromised? Is my card a Visa or Mastercard? What is the charge for cash withdrawal? Why has my transfer not been received by the recipient? When will my card arrive? Why was my top-up reverted? Why is my card payment not recognised? Why is my cash withdrawal not recognised?