I am being charged the wrong amount on my card.
Why is the exchange rate wrong for my cash withdrawal? Why was my transfer declined? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? How do I edit my personal details? What is the charge for cash withdrawal? What should I do if I forgot my passcode? Why has my transfer not been received by the recipient? What should I do if my card is swallowed? What is the current exchange rate? What should I do if my card is compromised? How can I transfer money into my account? Why is my balance not updated after a bank transfer? What is the charge for currency exchange? Why is my top-up pending? What is the age limit for using the service? Why is my cash withdrawal pending? Why was my top-up reverted? Why is my PIN blocked? Why is my card payment not recognised? Was my card payment reverted? Why is there an extra charge on my statement? How do I get a spare card? What is the estimate for card delivery? How do I link my card? What should I do if my card is about to expire? Why is my contactless payment not working? How do I order a physical card? What is the charge for topping up by bank transfer? How do I top up my account by card?