My card hasn't came in the mail yet?
Why is my card payment pending? What are the top-up limits? Which fiat currencies are supported? Why is my balance not updated after a bank transfer? Is ATM support available? Why was my transfer declined? How do I terminate my account? How do I receive money? Why is my PIN blocked? Why was a fee charged for my transfer? Why was a fee charged for my card payment? What should I do if my phone is lost or stolen? How do I top up by cash or cheque? What should I do if my card is about to expire? Why is my card not accepted? Why was my top-up reverted? Why is my cash withdrawal not recognised? Why was my card payment declined? How do I verify the source of my funds? How do I use Apple Pay or Google Pay? Why am I unable to verify my identity? Why was my cash withdrawal declined? How can I exchange currency via the app? How do I cancel a transfer? Why is there an extra charge on my statement? How can I get a disposable virtual card? What is the charge for cash withdrawal? What is the estimate for card delivery? Why is my direct debit payment not recognised? How do I get a virtual card?