Why was my top-up rejected?
How can I exchange currency via the app? How do I receive money? What should I do if my phone is lost or stolen? Why is my cash withdrawal pending? Why is my balance not updated after a cheque or cash deposit? Why am I unable to verify my identity? How do I get a virtual card? What should I do if my card is lost or stolen? Why is my PIN blocked? How do I verify my top-up? Why is my virtual card not working? What is automatic top-up? How do I order a physical card? Why was my card payment declined? Why was my cash withdrawal declined? Why is my card payment pending? How do I terminate my account? What is the timing for transfers? How do I top up my account by card? What is the charge for topping up by card? Why is my top-up pending? How do I get a spare card? How can I transfer money into my account? Was my card payment reverted? Why do I need to verify my identity? What is the charge for currency exchange? When will my card arrive? What should I do if my card is about to expire? How do I cancel a transfer? Why was a fee charged for my transfer?