When can I expect money to be transferred to my account?
Why is my card payment pending? Why is my PIN blocked? How do I activate my card? How do I cancel a transfer? How do I top up my account by card? What is automatic top-up? What is the charge for cash withdrawal? Which countries are supported? Why is the exchange rate wrong for my cash withdrawal? Why is the exchange rate wrong for my card payment? Why has my transfer not been received by the recipient? Why do I need to verify my identity? What is the estimate for card delivery? How can I transfer money into my account? How do I edit my personal details? Why am I unable to verify my identity? Why was my card payment declined? Why is my refund not showing up? Why is my contactless payment not working? How do I terminate my account? Why was a fee charged for my transfer? Why is the beneficiary not allowed? What is the age limit for using the service? How do I top up by cash or cheque? How do I order a physical card? What should I do if my card is about to expire? Which cards and currencies are supported? Why is my card payment not recognised? Why was a fee charged for my card payment? What should I do if my phone is lost or stolen?