What do I need for the identity check?
Why was my card payment declined? When will my card arrive? Why is my direct debit payment not recognised? Why is my card payment pending? Why is my refund not showing up? Which cards and currencies are supported? Why am I unable to verify my identity? What is the charge for topping up by card? Why is my cash withdrawal pending? What is automatic top-up? What are the limits for disposable cards? Why is my card not working? Why is my cash withdrawal not recognised? Why is my PIN blocked? What should I do if I forgot my passcode? Why did my transfer fail? How do I verify my top-up? What is the estimate for card delivery? How do I request a refund? Why was my cash withdrawal declined? Why do I need to verify my identity? How can I get a disposable virtual card? How do I top up my account by card? Why was a fee charged for my transfer? What should I do if my card is compromised? Why is my contactless payment not working? Why has my transfer not been received by the recipient? Why is my transfer pending? What should I do if my card is about to expire? Why was a fee charged for my card payment?