Why can't I withdraw cash?
Why was my transfer declined? Why did my top-up fail? How do I receive money? How do I top up my account by card? How do I verify my top-up? What should I do if my card is compromised? Why am I unable to verify my identity? Why is my balance not updated after a cheque or cash deposit? How do I get a physical card? Why did I receive the wrong amount of cash? What are the top-up limits? How do I top up by cash or cheque? How do I link my card? Why was my top-up reverted? Why is my PIN blocked? Why was my transaction charged twice? Why is my top-up pending? Why is my cash withdrawal pending? Why is my cash withdrawal not recognised? What should I do if my card is lost or stolen? Is my card a Visa or Mastercard? Why is my balance not updated after a bank transfer? How can I transfer money into my account? Why is my card not accepted? Why is my contactless payment not working? What is the timing for transfers? Why do I need to verify my identity? How do I get a virtual card? What is the estimate for card delivery? What should I do if my card is about to expire?