Can I order a new card to China?
Why am I unable to verify my identity? How do I get a physical card? Why is there an extra charge on my statement? Why is the beneficiary not allowed? Why is my direct debit payment not recognised? Why was my transaction charged twice? Why was a fee charged for my transfer? How do I edit my personal details? Why is my card payment pending? How do I change my PIN? How do I get a virtual card? What is the charge for topping up by card? How do I get a spare card? Why was my transfer declined? What is the charge for topping up by bank transfer? Is my card a Visa or Mastercard? How do I use Apple Pay or Google Pay? How do I receive money? Is ATM support available? Why is my card not accepted? Why did my transfer fail? Why is the exchange rate wrong for my cash withdrawal? What is the charge for currency exchange? How can I transfer money into my account? Why was my cash withdrawal declined? Why is my cash withdrawal not recognised? How do I cancel a transfer? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? Which fiat currencies are supported?