I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?
How do I verify my identity? What is the current exchange rate? Why was a fee charged for my card payment? How do I activate my card? How do I terminate my account? Why did I receive the wrong amount of cash? Why is my cash withdrawal pending? What is the charge for topping up by card? How can I exchange currency via the app? Why am I unable to verify my identity? Which countries are supported? Why was my transfer declined? What should I do if my card is compromised? How do I change my PIN? Why was my card payment declined? Why was my transaction charged twice? Why is my refund not showing up? Why is my card not working? How do I top up my account by card? How do I get a virtual card? How do I use Apple Pay or Google Pay? Why was my top-up reverted? What should I do if my card is swallowed? What is the charge for currency exchange? How do I get a spare card? Why is my PIN blocked? What is the timing for transfers? Why is there an extra charge on my statement? Was my card payment reverted? Why is my cash withdrawal not recognised?