My payment didn't work and the money is in back in my account.
Why is my direct debit payment not recognised? How do I receive money? What should I do if my card is swallowed? Why has my transfer not been received by the recipient? How do I change my PIN? Why is my top-up pending? How do I get a virtual card? What is the charge for currency exchange? Is ATM support available? Why was a fee charged for my card payment? What is the charge for topping up by card? How do I request a refund? How do I link my card? When will my card arrive? What are the top-up limits? How do I verify my top-up? Why is my card not accepted? Why is my card payment not recognised? How do I order a physical card? Why is my cash withdrawal pending? What are the limits for disposable cards? Why is my contactless payment not working? Is my card a Visa or Mastercard? How do I verify my identity? Why was my transfer declined? Why is my balance not updated after a bank transfer? How can I transfer money into my account? What should I do if my card is lost or stolen? Why is there an extra charge on my statement? Why was my top-up reverted?