I noticed a charge for a transfer.  Why is this?  Is it because I did an international transfer?
Why did my top-up fail? What is the charge for topping up by card? What is the current exchange rate? What is the timing for transfers? Why is my refund not showing up? How can I exchange currency via the app? What is the estimate for card delivery? Why did I receive the wrong amount of cash? Which fiat currencies are supported? How do I top up by cash or cheque? Why am I unable to verify my identity? How do I terminate my account? Why is my direct debit payment not recognised? Why is my virtual card not working? What should I do if I forgot my passcode? How do I top up my account by card? What are the top-up limits? What is the age limit for using the service? Why was my cash withdrawal declined? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? What should I do if my card is lost or stolen? Why is there an extra charge on my statement? What should I do if my card is swallowed? Why is my transfer pending? How do I receive money? What should I do if my phone is lost or stolen? Why did my transfer fail? Why is my card not working? Why is my card payment not recognised?