I checked the app and my balance has not been updated for the cash or cheque deposit.
Why is the exchange rate wrong for my card payment? Which cards and currencies are supported? Why is my card payment pending? How do I use Apple Pay or Google Pay? Why was my transfer declined? What are the limits for disposable cards? Why is my balance not updated after a bank transfer? Why is my refund not showing up? How do I verify my identity? What is the charge for cash withdrawal? What is the age limit for using the service? How do I request a refund? Why is my card not working? Why did my transfer fail? What is the charge for topping up by card? Is my card a Visa or Mastercard? When will my card arrive? What is automatic top-up? What is the current exchange rate? What should I do if my phone is lost or stolen? How do I edit my personal details? How can I exchange currency via the app? What is the charge for currency exchange? How do I terminate my account? Why do I need to verify my identity? How do I change my PIN? Why is there an extra charge on my statement? How do I link my card? Is ATM support available? What should I do if my card is swallowed?