For some reason, I'm unable to transfer funds.
What should I do if I forgot my passcode? Why is my cash withdrawal not recognised? When will my card arrive? What is the estimate for card delivery? Why was my card payment declined? How do I get a spare card? Why is my balance not updated after a bank transfer? What are the top-up limits? Why was a fee charged for my transfer? How do I edit my personal details? How do I get a virtual card? Is ATM support available? What should I do if my card is compromised? Why is the exchange rate wrong for my card payment? What are the limits for disposable cards? Why do I need to verify my identity? Is my card a Visa or Mastercard? What should I do if my card is lost or stolen? Why is my balance not updated after a cheque or cash deposit? How do I activate my card? What is the charge for topping up by card? Why am I unable to verify my identity? How do I verify my identity? What is the charge for topping up by bank transfer? What is the age limit for using the service? Why was my transaction charged twice? How do I top up by cash or cheque? How can I transfer money into my account? What should I do if my card is about to expire? How do I request a refund?