I paid with my card and got charged an extra fee, what's up with that?
How can I exchange currency via the app? What are the limits for disposable cards? What should I do if my card is swallowed? Is my card a Visa or Mastercard? Why is my top-up pending? What should I do if my card is about to expire? Why is the exchange rate wrong for my cash withdrawal? Which countries are supported? Why was my transfer declined? Is ATM support available? What is the charge for topping up by card? How do I verify my identity? What is the current exchange rate? How do I order a physical card? Why was my card payment declined? Which cards and currencies are supported? Why is my card not working? Why is my balance not updated after a cheque or cash deposit? Why is my contactless payment not working? Why has my transfer not been received by the recipient? Why is my card payment not recognised? What is automatic top-up? What is the charge for currency exchange? Why is the beneficiary not allowed? What is the charge for topping up by bank transfer? Why do I need to verify my identity? How can I get a disposable virtual card? How do I change my PIN? Why is my transfer pending? Why did my top-up fail?