I just got my card and cannot get it to work.
How can I transfer money into my account? How do I link my card? Is ATM support available? Why did my transfer fail? Why is my cash withdrawal not recognised? How do I terminate my account? Why did I receive the wrong amount of cash? What is the age limit for using the service? Why is the exchange rate wrong for my card payment? How do I top up my account by card? How can I exchange currency via the app? What are the top-up limits? What should I do if my phone is lost or stolen? Is my card a Visa or Mastercard? Why was my cash withdrawal declined? Why is my virtual card not working? Why do I need to verify my identity? What is the charge for cash withdrawal? How do I request a refund? How can I get a disposable virtual card? Why is my direct debit payment not recognised? Why was my top-up reverted? When will my card arrive? Why is my balance not updated after a bank transfer? How do I get a virtual card? What is the charge for topping up by bank transfer? Why was a fee charged for my card payment? What should I do if my card is about to expire? Which cards and currencies are supported? How do I verify the source of my funds?