I was unable to transfer money to a beneficiary.
How do I verify my identity? Why did my top-up fail? Is ATM support available? How do I verify my top-up? What is the current exchange rate? How do I cancel a transfer? Why is my transfer pending? How do I activate my card? What is the timing for transfers? Why has my transfer not been received by the recipient? How do I verify the source of my funds? Why did I receive the wrong amount of cash? Why is my cash withdrawal not recognised? Why am I unable to verify my identity? Why was my transfer declined? How do I request a refund? What is the age limit for using the service? Why was my cash withdrawal declined? What is the charge for topping up by bank transfer? What should I do if my card is about to expire? Why is my contactless payment not working? What should I do if my card is compromised? Why is my balance not updated after a bank transfer? Why is my card not working? Why do I need to verify my identity? Why is my card payment not recognised? Why was my top-up reverted? Which cards and currencies are supported? Is my card a Visa or Mastercard? Why is my cash withdrawal pending?