My transfer failed
Why has my transfer not been received by the recipient? Why is my PIN blocked? What should I do if my card is lost or stolen? Why is the beneficiary not allowed? Why did I receive the wrong amount of cash? How do I top up by cash or cheque? What should I do if my card is about to expire? Why was my transfer declined? How do I request a refund? Why did my top-up fail? Why was my transaction charged twice? Why is my card not accepted? Why was a fee charged for my transfer? Why is my contactless payment not working? Why is my refund not showing up? How can I exchange currency via the app? How do I change my PIN? How do I edit my personal details? What should I do if my card is swallowed? How do I use Apple Pay or Google Pay? How do I order a physical card? Why is my balance not updated after a bank transfer? Which cards and currencies are supported? What are the limits for disposable cards? What is the charge for currency exchange? What is the estimate for card delivery? When will my card arrive? How do I activate my card? What is automatic top-up? How do I terminate my account?