I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.
Why is my cash withdrawal not recognised? How do I terminate my account? Why did my transfer fail? How can I get a disposable virtual card? Why is my balance not updated after a bank transfer? Why is my top-up pending? How can I transfer money into my account? What should I do if my phone is lost or stolen? How do I get a virtual card? What is the age limit for using the service? How do I cancel a transfer? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? How do I edit my personal details? Why is the beneficiary not allowed? How do I request a refund? Why is my card not working? How do I get a physical card? What is the current exchange rate? How do I change my PIN? Why is my card payment pending? Why am I unable to verify my identity? Is ATM support available? Was my card payment reverted? How do I get a spare card? What is the timing for transfers? How can I exchange currency via the app? What is the charge for topping up by bank transfer? How do I link my card? Why is my card not accepted?