What do I need to do to get my new card which I have requested 2 weeks ago?
How do I receive money? Why is my balance not updated after a cheque or cash deposit? How do I get a spare card? Why is there an extra charge on my statement? Why is my cash withdrawal not recognised? Why was my transfer declined? Why was a fee charged for my card payment? Why is my virtual card not working? How do I order a physical card? Why is my cash withdrawal pending? How do I verify my identity? What should I do if my card is swallowed? Why was my transaction charged twice? Why is my card payment pending? Why was a fee charged for my transfer? Why did my top-up fail? What should I do if my card is compromised? Why is my transfer pending? Why has my transfer not been received by the recipient? Why was my cash withdrawal declined? Why did I receive the wrong amount of cash? Why is my direct debit payment not recognised? How do I change my PIN? How do I activate my card? What is the timing for transfers? Why is my top-up pending? Why is my balance not updated after a bank transfer? What is the age limit for using the service? What is the charge for topping up by card? What is the charge for topping up by bank transfer?