What happens if I use my account and my identity verification hasn't finished?
Why is my balance not updated after a bank transfer? Why is my balance not updated after a cheque or cash deposit? Why is my refund not showing up? Why was my transfer declined? Why is my direct debit payment not recognised? What is the estimate for card delivery? How do I top up by cash or cheque? How do I verify the source of my funds? What are the top-up limits? How do I edit my personal details? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? How can I get a disposable virtual card? Why has my transfer not been received by the recipient? Which cards and currencies are supported? How do I receive money? Is ATM support available? Why is my card not working? Why is my card payment pending? Was my card payment reverted? How do I request a refund? Why is my top-up pending? Why did my top-up fail? Why did I receive the wrong amount of cash? How do I get a virtual card? What is the charge for topping up by bank transfer? Why was a fee charged for my transfer? How do I top up my account by card? How can I transfer money into my account? What should I do if my card is compromised?