I was informed that transfers were free. I noticed I have a fee but why?
How can I transfer money into my account? When will my card arrive? How do I get a virtual card? What should I do if my phone is lost or stolen? Why is my virtual card not working? What should I do if my card is lost or stolen? How do I cancel a transfer? Why is there an extra charge on my statement? How do I order a physical card? How do I get a physical card? Why is my direct debit payment not recognised? How can I get a disposable virtual card? Which fiat currencies are supported? How do I verify my identity? Is ATM support available? How can I exchange currency via the app? Why is my card not accepted? Which cards and currencies are supported? Why am I unable to verify my identity? What is the age limit for using the service? Why is my contactless payment not working? Why was my card payment declined? Why is my PIN blocked? Why did my transfer fail? How do I terminate my account? How do I link my card? What should I do if my card is about to expire? Why is my card payment not recognised? How do I request a refund? What are the limits for disposable cards?