I tried to make a top-up and it was canceled, why is that?
What should I do if my phone is lost or stolen? How do I activate my card? What is the charge for topping up by bank transfer? How do I get a spare card? Why was my cash withdrawal declined? How do I verify the source of my funds? How do I link my card? How can I get a disposable virtual card? Is my card a Visa or Mastercard? Was my card payment reverted? How do I top up my account by card? Why is my refund not showing up? Why is my balance not updated after a bank transfer? Why was my transaction charged twice? What should I do if my card is swallowed? What should I do if my card is lost or stolen? How do I get a physical card? Why is my transfer pending? How do I terminate my account? Why is there an extra charge on my statement? What is the estimate for card delivery? Why is my virtual card not working? How do I get a virtual card? How do I verify my identity? How can I transfer money into my account? What are the limits for disposable cards? Why was a fee charged for my transfer? Why was my transfer declined? What is the charge for currency exchange? Why is my card not accepted?