Can you please tell me why I was charged an extra fee on my transfer?
How do I top up my account by card? What should I do if I forgot my passcode? How do I verify my identity? When will my card arrive? Why am I unable to verify my identity? What should I do if my card is about to expire? What is the charge for topping up by bank transfer? Why is my direct debit payment not recognised? Which countries are supported? Why is my cash withdrawal pending? Why was my transfer declined? Why was my top-up reverted? What should I do if my phone is lost or stolen? What should I do if my card is compromised? Which cards and currencies are supported? What is automatic top-up? Why is my card not accepted? Why did I receive the wrong amount of cash? How do I order a physical card? How do I get a virtual card? Why is the exchange rate wrong for my cash withdrawal? Why was a fee charged for my card payment? How do I edit my personal details? What is the age limit for using the service? Why is my transfer pending? What is the timing for transfers? What is the estimate for card delivery? Why is my contactless payment not working? How do I request a refund? What is the current exchange rate?