I would like to change to a different currency.
Why was a fee charged for my transfer? How do I top up my account by card? Why is my card not working? Why was my card payment declined? Why is my PIN blocked? What are the top-up limits? How do I request a refund? Which countries are supported? Why is my virtual card not working? How do I terminate my account? Why is the exchange rate wrong for my cash withdrawal? How do I use Apple Pay or Google Pay? Is my card a Visa or Mastercard? What should I do if I forgot my passcode? How do I edit my personal details? Why is my top-up pending? Why was my cash withdrawal declined? How can I get a disposable virtual card? Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds? Why is my cash withdrawal not recognised? How do I order a physical card? How do I get a spare card? How do I cancel a transfer? What should I do if my card is about to expire? What should I do if my phone is lost or stolen? Why is the exchange rate wrong for my card payment? What should I do if my card is compromised? What is the charge for topping up by card? How do I link my card?