How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it.
How do I terminate my account? Why is my PIN blocked? How do I top up by cash or cheque? What are the top-up limits? What should I do if my phone is lost or stolen? What should I do if my card is compromised? How do I top up my account by card? Why was my top-up reverted? Why did my transfer fail? How do I request a refund? What is the age limit for using the service? Why is my card not accepted? Which cards and currencies are supported? Why was my cash withdrawal declined? How do I order a physical card? Why is my virtual card not working? When will my card arrive? Why is my card not working? How can I exchange currency via the app? Why was a fee charged for my card payment? Which fiat currencies are supported? Which countries are supported? What is the current exchange rate? What is the timing for transfers? Why is the exchange rate wrong for my card payment? Why is there an extra charge on my statement? How do I activate my card? Why is my transfer pending? Why is my cash withdrawal not recognised? What is the estimate for card delivery?