The exchange rate was different when I got cash
Why is my card not working? How do I activate my card? Why is my balance not updated after a cheque or cash deposit? How do I request a refund? How do I link my card? Why do I need to verify my identity? Why is my card not accepted? How do I order a physical card? Why is there an extra charge on my statement? Is ATM support available? How do I top up my account by card? What should I do if I forgot my passcode? How do I get a physical card? Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my card payment? Was my card payment reverted? What should I do if my phone is lost or stolen? How do I verify the source of my funds? Why is my transfer pending? How can I transfer money into my account? How can I get a disposable virtual card? What is automatic top-up? Which cards and currencies are supported? How can I exchange currency via the app? Why is my card payment not recognised? Why is the beneficiary not allowed? How do I verify my top-up? Which countries are supported? What should I do if my card is compromised? What is the charge for topping up by card?