Why have I been charged an extra pound?
Why is my card not working? How do I get a physical card? When will my card arrive? What is automatic top-up? Why was a fee charged for my card payment? Why is my virtual card not working? What are the top-up limits? Why is my card not accepted? What should I do if my card is about to expire? Why is my cash withdrawal not recognised? Is ATM support available? Why did my top-up fail? How do I top up by cash or cheque? What should I do if my card is lost or stolen? How do I change my PIN? How do I use Apple Pay or Google Pay? What is the estimate for card delivery? Why did my transfer fail? Why was my card payment declined? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? Why was my top-up reverted? Why is my cash withdrawal pending? Why is the exchange rate wrong for my card payment? Why is my refund not showing up? How do I verify the source of my funds? What is the timing for transfers? How do I get a virtual card? Why is the beneficiary not allowed? How can I exchange currency via the app?