Why was my exchange rate a different amount than usual?
How do I get a spare card? Why do I need to verify my identity? What is the charge for topping up by bank transfer? Which countries are supported? How do I activate my card? Why did my transfer fail? What is the timing for transfers? How do I use Apple Pay or Google Pay? What should I do if my card is swallowed? How do I top up my account by card? Why is my virtual card not working? Which cards and currencies are supported? How do I edit my personal details? What is the estimate for card delivery? Why is my direct debit payment not recognised? Is my card a Visa or Mastercard? Why was my transfer declined? Which fiat currencies are supported? Why is the beneficiary not allowed? What should I do if my card is about to expire? What is the charge for cash withdrawal? Why is my balance not updated after a bank transfer? How do I verify the source of my funds? Why is my card payment pending? What is the charge for topping up by card? What should I do if my phone is lost or stolen? How do I request a refund? How can I transfer money into my account? What is the age limit for using the service? Why is my balance not updated after a cheque or cash deposit?