You advertise no fee when paying with a card then my statement shows a fee.
Why am I unable to verify my identity? How do I receive money? What should I do if my card is about to expire? Why did my transfer fail? How do I top up by cash or cheque? Why is my virtual card not working? What is the timing for transfers? What is the current exchange rate? Why is there an extra charge on my statement? What should I do if my phone is lost or stolen? How do I get a spare card? How do I order a physical card? Why is the exchange rate wrong for my card payment? How do I get a physical card? Why is my contactless payment not working? What is automatic top-up? Why was my top-up reverted? How do I terminate my account? What is the charge for cash withdrawal? Which countries are supported? What should I do if my card is lost or stolen? How do I request a refund? How do I edit my personal details? How do I get a virtual card? What is the charge for currency exchange? How do I cancel a transfer? Why did my top-up fail? Why was my card payment declined? How do I use Apple Pay or Google Pay? What is the age limit for using the service?