Please could you give me a refund
How do I get a spare card? Why is my balance not updated after a bank transfer? Why was a fee charged for my transfer? Why was a fee charged for my card payment? Why am I unable to verify my identity? How do I verify my top-up? Why is my card not accepted? Why is the beneficiary not allowed? What should I do if my card is about to expire? How do I top up by cash or cheque? Why was my top-up reverted? How do I use Apple Pay or Google Pay? Why was my transaction charged twice? What is automatic top-up? When will my card arrive? What should I do if my card is swallowed? How do I activate my card? Why is my card not working? Why is my cash withdrawal pending? Why did I receive the wrong amount of cash? Which cards and currencies are supported? How do I verify the source of my funds? Why is my refund not showing up? Why is the exchange rate wrong for my cash withdrawal? How do I change my PIN? How can I get a disposable virtual card? What is the age limit for using the service? Why is my balance not updated after a cheque or cash deposit? Why is my PIN blocked? Which countries are supported?