Someone stole my card!
What is the age limit for using the service? Why am I unable to verify my identity? How do I get a physical card? How do I get a spare card? How do I verify my top-up? Why was a fee charged for my transfer? How do I cancel a transfer? Why is my card payment pending? Why is my transfer pending? Why is my cash withdrawal pending? How do I verify my identity? How do I top up my account by card? What is the charge for cash withdrawal? Why is my PIN blocked? Why did my top-up fail? Why is my top-up pending? Why was a fee charged for my card payment? Why is my direct debit payment not recognised? What is automatic top-up? How do I top up by cash or cheque? What should I do if my card is swallowed? How do I activate my card? Why is the beneficiary not allowed? How do I request a refund? What is the charge for topping up by bank transfer? Why was my transfer declined? How do I get a virtual card? Why is my contactless payment not working? Why is my cash withdrawal not recognised? Which fiat currencies are supported?