Why was I charged a fee? I thought shopping was free?
Why is the exchange rate wrong for my card payment? What should I do if my card is about to expire? Why is the beneficiary not allowed? Which countries are supported? Why was my card payment declined? Why has my transfer not been received by the recipient? How do I top up by cash or cheque? Why is my balance not updated after a cheque or cash deposit? Why did I receive the wrong amount of cash? Was my card payment reverted? Why is my cash withdrawal pending? How do I change my PIN? How do I top up my account by card? What should I do if I forgot my passcode? Why am I unable to verify my identity? How do I receive money? Is my card a Visa or Mastercard? What is the timing for transfers? What is the estimate for card delivery? Why do I need to verify my identity? How do I use Apple Pay or Google Pay? How do I link my card? What is the charge for currency exchange? Why is my refund not showing up? Why is my contactless payment not working? Why was my transfer declined? How do I verify the source of my funds? What is the age limit for using the service? Why is my virtual card not working? How can I get a disposable virtual card?