I checked on google and the exchange rate you are using is really bad. Can you update it?
How do I get a spare card? Why is my balance not updated after a bank transfer? What is the age limit for using the service? How do I edit my personal details? How can I get a disposable virtual card? How do I receive money? Why is my balance not updated after a cheque or cash deposit? How do I verify my identity? What should I do if my phone is lost or stolen? Which countries are supported? Why is there an extra charge on my statement? How do I get a physical card? How do I order a physical card? What should I do if my card is about to expire? What should I do if my card is compromised? Why is my contactless payment not working? How do I verify my top-up? Why is the beneficiary not allowed? Why did my top-up fail? What should I do if my card is swallowed? What is the charge for currency exchange? Why did I receive the wrong amount of cash? Why was my top-up reverted? How do I get a virtual card? Which cards and currencies are supported? Why is my refund not showing up? Why is my direct debit payment not recognised? Is ATM support available? Why am I unable to verify my identity? Why was a fee charged for my card payment?