I am unable to transfer money. I believe it is not working because it states it was declined.
Why is my card not accepted? How do I verify my top-up? How do I get a spare card? Why did I receive the wrong amount of cash? Why is my refund not showing up? Why is my PIN blocked? Why is my balance not updated after a bank transfer? Why did my transfer fail? Why am I unable to verify my identity? Why was a fee charged for my card payment? Why was my cash withdrawal declined? What should I do if my phone is lost or stolen? Why is there an extra charge on my statement? How do I get a virtual card? How do I cancel a transfer? Is ATM support available? How do I top up by cash or cheque? How do I verify my identity? Why is my cash withdrawal not recognised? How do I edit my personal details? Why has my transfer not been received by the recipient? What should I do if my card is lost or stolen? When will my card arrive? How do I request a refund? How do I order a physical card? Why is the exchange rate wrong for my card payment? Why is the beneficiary not allowed? What is the age limit for using the service? What should I do if my card is compromised? Was my card payment reverted?