Why was my transfer stopped ?
Why did my top-up fail? What should I do if my phone is lost or stolen? Is my card a Visa or Mastercard? What is the charge for topping up by card? What should I do if my card is swallowed? Why is my top-up pending? Is ATM support available? How do I verify my top-up? Why do I need to verify my identity? How do I cancel a transfer? How do I top up by cash or cheque? How do I get a physical card? Was my card payment reverted? How do I order a physical card? Why is my direct debit payment not recognised? How do I terminate my account? Why was my cash withdrawal declined? What is the age limit for using the service? Why is my card payment pending? Why did I receive the wrong amount of cash? What is the estimate for card delivery? Why is there an extra charge on my statement? How can I exchange currency via the app? What are the limits for disposable cards? What is the charge for topping up by bank transfer? Why was my card payment declined? Which cards and currencies are supported? What should I do if my card is about to expire? Why was my transfer declined? Why is my card payment not recognised?