What steps do I need to take for the identity checking process?
Is my card a Visa or Mastercard? How do I get a spare card? Was my card payment reverted? How do I edit my personal details? Why was my cash withdrawal declined? What are the top-up limits? How do I terminate my account? How do I get a physical card? What is the charge for currency exchange? How do I verify the source of my funds? How do I receive money? Why is there an extra charge on my statement? What should I do if my phone is lost or stolen? How do I activate my card? How do I change my PIN? Why is my cash withdrawal pending? What is the charge for topping up by card? Is ATM support available? What is the current exchange rate? Which countries are supported? Why is my PIN blocked? Why did my transfer fail? What is the charge for cash withdrawal? Which cards and currencies are supported? How can I transfer money into my account? What is the estimate for card delivery? How can I exchange currency via the app? How do I use Apple Pay or Google Pay? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a cheque or cash deposit?