Why can I not get cash from the ATM?
How do I use Apple Pay or Google Pay? Why was my top-up reverted? Why is there an extra charge on my statement? How can I get a disposable virtual card? How do I get a physical card? Why was a fee charged for my card payment? How do I order a physical card? How do I terminate my account? Why is my top-up pending? Why is the exchange rate wrong for my cash withdrawal? Which fiat currencies are supported? What should I do if my card is lost or stolen? Why is my card not working? When will my card arrive? Why is my contactless payment not working? Why is my transfer pending? Why is my refund not showing up? Why is my PIN blocked? How can I exchange currency via the app? Why is the exchange rate wrong for my card payment? How do I receive money? Why do I need to verify my identity? Why is my balance not updated after a cheque or cash deposit? What is the age limit for using the service? Why is the beneficiary not allowed? What is the timing for transfers? What should I do if my card is about to expire? Why is my direct debit payment not recognised? What should I do if I forgot my passcode? Was my card payment reverted?