What is the verification process used for?
Why is my card payment not recognised? What is the timing for transfers? Why do I need to verify my identity? Why was a fee charged for my transfer? Why is there an extra charge on my statement? Why was my transaction charged twice? Why is the beneficiary not allowed? Why is my direct debit payment not recognised? How do I terminate my account? What should I do if my card is swallowed? How can I transfer money into my account? How do I get a spare card? When will my card arrive? What is the charge for currency exchange? What are the top-up limits? What is automatic top-up? Was my card payment reverted? How do I use Apple Pay or Google Pay? Why am I unable to verify my identity? Why is my PIN blocked? Why was my transfer declined? How do I top up by cash or cheque? Why is my balance not updated after a bank transfer? How do I activate my card? What should I do if my card is lost or stolen? Which fiat currencies are supported? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? How do I top up my account by card? Why is my cash withdrawal not recognised?