What do I do if I forgot my passcode?
Why is my direct debit payment not recognised? Was my card payment reverted? Why is my card not accepted? Why is my balance not updated after a bank transfer? How do I receive money? Why was my transfer declined? How do I get a virtual card? Why is my top-up pending? Why is my PIN blocked? How do I activate my card? Why is my card payment not recognised? Why is my card payment pending? Why is my balance not updated after a cheque or cash deposit? Why was my top-up reverted? Why do I need to verify my identity? What are the limits for disposable cards? What is automatic top-up? Why did I receive the wrong amount of cash? How do I verify my identity? Why is my cash withdrawal not recognised? Why is my transfer pending? Why is my virtual card not working? Why did my transfer fail? How do I link my card? What is the charge for cash withdrawal? What is the age limit for using the service? Which cards and currencies are supported? How can I exchange currency via the app? How do I change my PIN? Why am I unable to verify my identity?