I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?
What should I do if I forgot my passcode? Why was my cash withdrawal declined? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a bank transfer? How do I verify my top-up? Why was my top-up reverted? How do I activate my card? What is automatic top-up? How can I exchange currency via the app? Why was my transaction charged twice? What is the age limit for using the service? What should I do if my phone is lost or stolen? What is the current exchange rate? What are the top-up limits? How do I request a refund? Why am I unable to verify my identity? Which cards and currencies are supported? Why is my direct debit payment not recognised? Why is my cash withdrawal not recognised? Why did my top-up fail? What is the charge for topping up by bank transfer? How do I terminate my account? Why is my cash withdrawal pending? What are the limits for disposable cards? Why is my top-up pending? Why is my balance not updated after a cheque or cash deposit? Why is my card payment not recognised? How do I order a physical card? When will my card arrive? What should I do if my card is compromised?