Why am I getting declines when trying to make a purchase online?
What should I do if my card is about to expire? Which countries are supported? What is automatic top-up? How do I activate my card? What is the age limit for using the service? What should I do if my phone is lost or stolen? How do I verify the source of my funds? When will my card arrive? Why am I unable to verify my identity? What is the timing for transfers? Is ATM support available? Why did my transfer fail? What should I do if my card is compromised? Why is the exchange rate wrong for my cash withdrawal? Why is my card not working? Why is my balance not updated after a cheque or cash deposit? Was my card payment reverted? What should I do if my card is lost or stolen? Why do I need to verify my identity? What is the charge for topping up by card? Why is my card not accepted? What is the charge for currency exchange? Why was my cash withdrawal declined? Why is my cash withdrawal not recognised? What are the top-up limits? Which fiat currencies are supported? How do I order a physical card? How do I request a refund? Why was my card payment declined? Why is the exchange rate wrong for my card payment?