I did a transfer and was charged a fee that I shouldn't have been!
How do I use Apple Pay or Google Pay? Was my card payment reverted? Why is my balance not updated after a bank transfer? Why is my balance not updated after a cheque or cash deposit? What is automatic top-up? Which cards and currencies are supported? How can I exchange currency via the app? Why did I receive the wrong amount of cash? Why is my PIN blocked? Why is my top-up pending? How do I change my PIN? What should I do if my phone is lost or stolen? Why is my transfer pending? Why is the exchange rate wrong for my cash withdrawal? Why am I unable to verify my identity? Why was my top-up reverted? How do I cancel a transfer? How do I top up my account by card? How do I request a refund? How can I get a disposable virtual card? Why was my cash withdrawal declined? What should I do if my card is lost or stolen? How can I transfer money into my account? Why was my card payment declined? What is the estimate for card delivery? Which fiat currencies are supported? How do I top up by cash or cheque? How do I verify the source of my funds? How do I get a spare card? Why did my transfer fail?