Are there any top-up limits?
Why did I receive the wrong amount of cash? Why is my card payment not recognised? Why was my transaction charged twice? Why is the exchange rate wrong for my card payment? What is the charge for topping up by bank transfer? How do I get a spare card? How do I change my PIN? Why do I need to verify my identity? How do I request a refund? Why is my cash withdrawal pending? What should I do if I forgot my passcode? How do I receive money? When will my card arrive? What should I do if my card is swallowed? Why was my cash withdrawal declined? Why is the beneficiary not allowed? Why did my transfer fail? How do I activate my card? Is my card a Visa or Mastercard? Why was a fee charged for my card payment? How do I top up by cash or cheque? What should I do if my card is about to expire? Why was my top-up reverted? Why is my card not accepted? Why was a fee charged for my transfer? What should I do if my card is lost or stolen? What are the limits for disposable cards? Why am I unable to verify my identity? How do I terminate my account? What should I do if my card is compromised?