What are my bank details so I can do a transfer?
What should I do if my card is lost or stolen? Why is the exchange rate wrong for my cash withdrawal? How do I verify my identity? Why was my card payment declined? What should I do if I forgot my passcode? Is my card a Visa or Mastercard? What is the age limit for using the service? How do I use Apple Pay or Google Pay? Which fiat currencies are supported? What is the charge for topping up by bank transfer? How do I get a spare card? How can I exchange currency via the app? Why is my balance not updated after a cheque or cash deposit? What is the timing for transfers? What is the charge for cash withdrawal? How do I top up by cash or cheque? Why is my card payment not recognised? Why is my direct debit payment not recognised? Is ATM support available? What should I do if my card is swallowed? How do I terminate my account? Why has my transfer not been received by the recipient? Why is there an extra charge on my statement? What should I do if my card is about to expire? How do I verify my top-up? Why was a fee charged for my transfer? Why did my transfer fail? Why is my refund not showing up? How do I receive money? Why was my transfer declined?