i haven't received my order and want a refund
What should I do if I forgot my passcode? Was my card payment reverted? Is my card a Visa or Mastercard? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? Why was my card payment declined? What should I do if my card is lost or stolen? How do I terminate my account? How do I change my PIN? Why is my cash withdrawal not recognised? Why was my transaction charged twice? How do I receive money? How do I top up by cash or cheque? What is the charge for cash withdrawal? Why is my card payment not recognised? Is ATM support available? What should I do if my card is about to expire? Why was a fee charged for my transfer? How do I use Apple Pay or Google Pay? Why was my top-up reverted? How do I get a virtual card? Why do I need to verify my identity? What is the charge for topping up by bank transfer? How do I verify my top-up? How do I verify my identity? How can I transfer money into my account? How do I link my card? How do I get a physical card? Why did I receive the wrong amount of cash? How do I get a spare card?