The wrong exchange rate was used for my cash withdrawal
How do I receive money? Why was a fee charged for my card payment? How do I link my card? Why did I receive the wrong amount of cash? Why did my top-up fail? How do I change my PIN? Why is my card payment pending? Why do I need to verify my identity? How do I verify the source of my funds? How do I top up by cash or cheque? Why is my direct debit payment not recognised? Why was my transaction charged twice? What is the age limit for using the service? Why was my cash withdrawal declined? Why is my transfer pending? How do I terminate my account? Why was a fee charged for my transfer? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? How do I edit my personal details? How do I get a physical card? What are the top-up limits? Which cards and currencies are supported? Why is there an extra charge on my statement? When will my card arrive? Which fiat currencies are supported? How do I verify my identity? What is the charge for topping up by card? How do I verify my top-up? How do I order a physical card?