Why do I have an unexpected fee on my bill?
Why was a fee charged for my card payment? Why is my transfer pending? What are the limits for disposable cards? Why is my cash withdrawal not recognised? Why is my card payment pending? Why has my transfer not been received by the recipient? How do I terminate my account? What should I do if my phone is lost or stolen? What is the charge for topping up by bank transfer? Was my card payment reverted? What is the estimate for card delivery? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? How do I cancel a transfer? Why am I unable to verify my identity? How can I get a disposable virtual card? How do I request a refund? Why is my PIN blocked? How do I get a virtual card? Why do I need to verify my identity? Why is my direct debit payment not recognised? Why was my top-up reverted? Why is the beneficiary not allowed? How do I top up by cash or cheque? Why is my contactless payment not working? How do I verify the source of my funds? Why is my balance not updated after a bank transfer? Why is my top-up pending? Why is my card not accepted? How do I order a physical card?