Can I get an item refunded?
Why is my card not accepted? Why is my refund not showing up? Why was my top-up reverted? What is the charge for cash withdrawal? Why is the beneficiary not allowed? Why is my card payment pending? Was my card payment reverted? How do I top up by cash or cheque? Why is my card payment not recognised? How can I exchange currency via the app? Why is my balance not updated after a bank transfer? What is the age limit for using the service? Why is my contactless payment not working? Why did my top-up fail? What should I do if my phone is lost or stolen? Why is my cash withdrawal not recognised? What should I do if my card is lost or stolen? How do I edit my personal details? Why was my transfer declined? Why did my transfer fail? How do I change my PIN? Why has my transfer not been received by the recipient? Why was a fee charged for my card payment? Why am I unable to verify my identity? Is my card a Visa or Mastercard? Is ATM support available? Why was my cash withdrawal declined? How do I get a spare card? What are the top-up limits? Why do I need to verify my identity?