Why has my payment been declined? I paid by card.
Why am I unable to verify my identity? Why is my contactless payment not working? How do I receive money? What should I do if my card is lost or stolen? Why is my balance not updated after a cheque or cash deposit? Why is my card payment not recognised? Why has my transfer not been received by the recipient? How do I get a virtual card? Why is my PIN blocked? What is automatic top-up? Is my card a Visa or Mastercard? How do I change my PIN? When will my card arrive? How can I exchange currency via the app? How do I order a physical card? Why is my cash withdrawal pending? What are the top-up limits? Why is my card not working? Why did I receive the wrong amount of cash? How can I get a disposable virtual card? Why is the exchange rate wrong for my card payment? How do I verify the source of my funds? Why is the exchange rate wrong for my cash withdrawal? Why did my transfer fail? Why was my top-up reverted? Why is my card not accepted? What is the charge for topping up by bank transfer? How do I request a refund? What is the current exchange rate? Was my card payment reverted?