I need assistance addressing a direct debit that I did not do myself.
Which fiat currencies are supported? Why was a fee charged for my card payment? What are the top-up limits? Why was my transaction charged twice? What is the charge for cash withdrawal? How do I request a refund? How do I terminate my account? How can I get a disposable virtual card? Was my card payment reverted? Why was my cash withdrawal declined? How do I get a virtual card? Why is there an extra charge on my statement? Is ATM support available? What should I do if my phone is lost or stolen? Why is the exchange rate wrong for my card payment? Why was a fee charged for my transfer? Why do I need to verify my identity? How do I link my card? How do I get a physical card? How do I receive money? Why is my balance not updated after a cheque or cash deposit? Why is my contactless payment not working? What should I do if my card is lost or stolen? What is the current exchange rate? Why is my card payment not recognised? How do I cancel a transfer? Why is my balance not updated after a bank transfer? Why is my card payment pending? How do I top up by cash or cheque? How can I transfer money into my account?