My card is due to expire soon.
What should I do if my card is lost or stolen? Is my card a Visa or Mastercard? Why is my card payment not recognised? How do I link my card? Why is the beneficiary not allowed? How do I change my PIN? Why is my transfer pending? How can I transfer money into my account? Was my card payment reverted? Why is my card payment pending? Why is my top-up pending? Why is the exchange rate wrong for my card payment? Why is the exchange rate wrong for my cash withdrawal? What is automatic top-up? Why was a fee charged for my transfer? How do I verify my identity? Why was my transaction charged twice? What is the current exchange rate? Which cards and currencies are supported? Why is my virtual card not working? Which fiat currencies are supported? Why is my card not accepted? What is the charge for cash withdrawal? Why is my PIN blocked? What are the top-up limits? How do I verify the source of my funds? Why is my balance not updated after a cheque or cash deposit? What is the charge for topping up by bank transfer? Why is there an extra charge on my statement? What should I do if my phone is lost or stolen?