I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?
What should I do if my card is lost or stolen? What is the timing for transfers? Why is the exchange rate wrong for my card payment? Why did my top-up fail? What should I do if my card is about to expire? Which cards and currencies are supported? What is the current exchange rate? Why did I receive the wrong amount of cash? Why is my PIN blocked? Why do I need to verify my identity? Why is my direct debit payment not recognised? How do I change my PIN? How do I receive money? Why was my card payment declined? Which countries are supported? Why is the beneficiary not allowed? Why is my balance not updated after a bank transfer? Was my card payment reverted? Why has my transfer not been received by the recipient? What should I do if my card is swallowed? Why was a fee charged for my transfer? How do I verify my identity? What is the charge for topping up by card? Why is my card not accepted? How do I activate my card? How do I get a physical card? When will my card arrive? Why is my contactless payment not working? How can I exchange currency via the app? Why am I unable to verify my identity?