My top up hasn't gone through
Which countries are supported? Why is my cash withdrawal pending? Why is the beneficiary not allowed? Why is the exchange rate wrong for my cash withdrawal? Is my card a Visa or Mastercard? Why is there an extra charge on my statement? Why did my top-up fail? What is the age limit for using the service? What is the estimate for card delivery? Why do I need to verify my identity? Why is my cash withdrawal not recognised? How can I transfer money into my account? Why is my direct debit payment not recognised? How do I top up my account by card? Why was a fee charged for my card payment? Why is my card not accepted? How do I verify my top-up? Why did my transfer fail? How do I use Apple Pay or Google Pay? How do I terminate my account? Why is my balance not updated after a cheque or cash deposit? How do I request a refund? Why was my card payment declined? Why is my virtual card not working? How do I activate my card? How can I exchange currency via the app? Why was my transaction charged twice? Which cards and currencies are supported? Why was my top-up reverted? Why is my transfer pending?