I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?
Why did I receive the wrong amount of cash? How do I get a virtual card? How do I receive money? Why am I unable to verify my identity? Why is my refund not showing up? What is the age limit for using the service? Why is my balance not updated after a cheque or cash deposit? Why has my transfer not been received by the recipient? What are the limits for disposable cards? What is automatic top-up? Why is my direct debit payment not recognised? How do I request a refund? Why is my contactless payment not working? Why is the exchange rate wrong for my cash withdrawal? How do I verify my top-up? Why is my top-up pending? What is the charge for currency exchange? How can I get a disposable virtual card? Why is there an extra charge on my statement? How can I exchange currency via the app? What should I do if my phone is lost or stolen? What is the charge for topping up by card? Why is my card payment not recognised? What should I do if my card is lost or stolen? Why is the exchange rate wrong for my card payment? Why is my card not accepted? Why was my top-up reverted? Why was my transaction charged twice? Why did my transfer fail? Was my card payment reverted?