I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?
Why is my card not accepted? Why was my top-up reverted? How do I cancel a transfer? How do I change my PIN? Is ATM support available? What should I do if my card is compromised? How do I top up my account by card? Why is my virtual card not working? How do I activate my card? How do I verify my top-up? Why is my card not working? Which countries are supported? Why is the exchange rate wrong for my cash withdrawal? Why did my transfer fail? Why is my transfer pending? How can I get a disposable virtual card? Why do I need to verify my identity? What should I do if I forgot my passcode? Why is the beneficiary not allowed? How do I get a spare card? How do I verify the source of my funds? Why am I unable to verify my identity? Why is there an extra charge on my statement? Is my card a Visa or Mastercard? Why was my card payment declined? Why did my top-up fail? How do I terminate my account? Why is my balance not updated after a bank transfer? How do I use Apple Pay or Google Pay? Why is my direct debit payment not recognised?