There's a direct debit payment that I don't recognize.
What is the charge for topping up by card? What is the age limit for using the service? Why was my transaction charged twice? Why is my cash withdrawal not recognised? How do I verify the source of my funds? What is automatic top-up? How do I change my PIN? Why is my transfer pending? Why was my top-up reverted? Why is there an extra charge on my statement? How can I transfer money into my account? How do I terminate my account? How do I cancel a transfer? Why is the beneficiary not allowed? Which cards and currencies are supported? How do I use Apple Pay or Google Pay? Why is my PIN blocked? Why is my card payment pending? Why was my card payment declined? What should I do if I forgot my passcode? Why is my virtual card not working? Why is my top-up pending? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by bank transfer? When will my card arrive? How can I exchange currency via the app? What should I do if my card is swallowed? How do I get a physical card? What should I do if my phone is lost or stolen? What are the top-up limits?