Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?
What should I do if my card is lost or stolen? Which fiat currencies are supported? How do I terminate my account? When will my card arrive? Why was a fee charged for my transfer? Is ATM support available? How do I activate my card? How do I get a virtual card? What is the estimate for card delivery? Why is my transfer pending? How do I order a physical card? Why is my contactless payment not working? Why is my balance not updated after a cheque or cash deposit? Why did my transfer fail? How do I top up my account by card? Why was my transfer declined? How do I use Apple Pay or Google Pay? Why is my PIN blocked? Why is my direct debit payment not recognised? Why is my card not working? Why is there an extra charge on my statement? How do I get a physical card? How do I request a refund? Is my card a Visa or Mastercard? Which cards and currencies are supported? How do I get a spare card? What should I do if I forgot my passcode? What is the timing for transfers? How do I top up by cash or cheque? Why is my balance not updated after a bank transfer?