I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived.  I definitely sent it to the right place, can you confirm where the money is?
Why is my balance not updated after a bank transfer? How do I get a spare card? What is the charge for currency exchange? What should I do if my phone is lost or stolen? Why am I unable to verify my identity? How can I get a disposable virtual card? Why is my card payment not recognised? What is the charge for topping up by card? How do I top up my account by card? How do I cancel a transfer? What is automatic top-up? Why is my card payment pending? How do I order a physical card? Why is the exchange rate wrong for my cash withdrawal? Why is my direct debit payment not recognised? Is my card a Visa or Mastercard? How can I transfer money into my account? Why is the exchange rate wrong for my card payment? What should I do if my card is about to expire? What is the timing for transfers? Why did my transfer fail? Why was my transaction charged twice? How do I verify my top-up? How do I change my PIN? How do I receive money? What is the age limit for using the service? Why is my top-up pending? How do I verify my identity? Which cards and currencies are supported? Why is my refund not showing up?