I got charged fees for withdrawing cash!
Why was my top-up reverted? Why has my transfer not been received by the recipient? How do I verify my identity? Is my card a Visa or Mastercard? How do I order a physical card? Why is my balance not updated after a cheque or cash deposit? Why is my PIN blocked? How do I top up by cash or cheque? Which fiat currencies are supported? How can I exchange currency via the app? How do I change my PIN? How do I verify the source of my funds? Why is my transfer pending? What should I do if my card is compromised? What should I do if my card is about to expire? Why is the beneficiary not allowed? Why is my contactless payment not working? What is the charge for topping up by bank transfer? Why was my cash withdrawal declined? Why is the exchange rate wrong for my cash withdrawal? How do I verify my top-up? How do I terminate my account? Why is my cash withdrawal not recognised? How do I get a spare card? Why is my direct debit payment not recognised? What are the limits for disposable cards? Why is my virtual card not working? How do I get a virtual card? Which countries are supported? Why was my card payment declined?