I see a direct debit that I didn't authorize
Why is there an extra charge on my statement? Why is my card not working? What should I do if I forgot my passcode? How do I verify my identity? Why am I unable to verify my identity? How do I link my card? What is the estimate for card delivery? How do I top up by cash or cheque? What is the timing for transfers? How do I get a physical card? What should I do if my phone is lost or stolen? How do I verify the source of my funds? Why was a fee charged for my transfer? How do I activate my card? Why was my transfer declined? Why is my card not accepted? What should I do if my card is about to expire? Why is my top-up pending? What is the charge for topping up by card? Which countries are supported? Why is my transfer pending? Why was a fee charged for my card payment? How do I receive money? What should I do if my card is compromised? Why was my transaction charged twice? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is swallowed? Why is my cash withdrawal pending? Why do I need to verify my identity? Why is the beneficiary not allowed?