I have been charged a fee that I didn't know about. Why have you charged me extra for card payments?
How do I request a refund? Why did my top-up fail? How do I terminate my account? How do I order a physical card? What is the timing for transfers? How do I verify the source of my funds? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? What is the current exchange rate? Why is my cash withdrawal not recognised? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? How do I top up my account by card? How do I change my PIN? Why was my transaction charged twice? Why is my card payment not recognised? Is ATM support available? Why is my cash withdrawal pending? Why do I need to verify my identity? Which cards and currencies are supported? Why is my balance not updated after a bank transfer? What are the top-up limits? Why am I unable to verify my identity? Which fiat currencies are supported? How can I get a disposable virtual card? What are the limits for disposable cards? How do I get a virtual card? Why is my card not working? What is the charge for topping up by bank transfer? Why was a fee charged for my transfer?