Why am I unable verify my id?
Why is my direct debit payment not recognised? Why is the beneficiary not allowed? What should I do if my card is compromised? Is my card a Visa or Mastercard? How do I link my card? How do I use Apple Pay or Google Pay? Why is my transfer pending? What should I do if my card is swallowed? What is automatic top-up? Why was my card payment declined? How do I terminate my account? What is the charge for currency exchange? What should I do if my card is about to expire? How do I top up my account by card? Why is my virtual card not working? How can I transfer money into my account? How do I change my PIN? Is ATM support available? Why has my transfer not been received by the recipient? How do I get a spare card? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my card payment? How do I cancel a transfer? Which cards and currencies are supported? What is the timing for transfers? Why is my balance not updated after a cheque or cash deposit? Why is there an extra charge on my statement? How do I order a physical card? How do I edit my personal details? Which countries are supported?