There was an extra fee when I paid with my card, why was i charged this extra fee?
Why is my contactless payment not working? Why is my card not accepted? Why is my direct debit payment not recognised? How do I verify my top-up? How do I verify my identity? Why is my balance not updated after a bank transfer? What are the top-up limits? How do I use Apple Pay or Google Pay? Why did I receive the wrong amount of cash? Why is my virtual card not working? What is the current exchange rate? Why is my refund not showing up? Why did my top-up fail? How do I top up by cash or cheque? Why is the beneficiary not allowed? What is the estimate for card delivery? What should I do if my card is lost or stolen? Why is my card payment pending? How do I edit my personal details? Why was a fee charged for my transfer? Which countries are supported? What is the charge for cash withdrawal? Why do I need to verify my identity? What should I do if I forgot my passcode? How do I verify the source of my funds? Why did my transfer fail? How do I request a refund? Why was my card payment declined? Why was my transaction charged twice? How do I activate my card?