Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?
Why is my balance not updated after a cheque or cash deposit? How do I verify my identity? Why is my PIN blocked? What is automatic top-up? Why has my transfer not been received by the recipient? How can I get a disposable virtual card? What should I do if my card is lost or stolen? How do I receive money? Why was a fee charged for my transfer? How do I request a refund? Why is my card payment not recognised? How do I activate my card? What should I do if my card is compromised? Why was my cash withdrawal declined? Why did I receive the wrong amount of cash? What should I do if my card is swallowed? What is the charge for cash withdrawal? What is the charge for topping up by bank transfer? Why is my contactless payment not working? How do I edit my personal details? What is the charge for topping up by card? How do I verify the source of my funds? What is the age limit for using the service? How do I top up my account by card? How do I terminate my account? How can I transfer money into my account? How do I verify my top-up? What are the top-up limits? What should I do if my card is about to expire? Why is the beneficiary not allowed?