Why do you guys need to verify my identity?
Is ATM support available? How do I receive money? What is the timing for transfers? What should I do if my card is about to expire? What are the limits for disposable cards? What is the current exchange rate? Why is there an extra charge on my statement? Why did I receive the wrong amount of cash? What are the top-up limits? How do I get a virtual card? Why is my contactless payment not working? Why is my refund not showing up? What should I do if my card is compromised? What is the charge for cash withdrawal? How do I get a physical card? How do I verify my identity? What should I do if my phone is lost or stolen? What is the estimate for card delivery? Why is my card not working? Which cards and currencies are supported? How can I get a disposable virtual card? How do I order a physical card? Was my card payment reverted? How do I top up my account by card? How do I change my PIN? Why is the exchange rate wrong for my cash withdrawal? Why was my transfer declined? Why is my direct debit payment not recognised? What should I do if I forgot my passcode? Why is my cash withdrawal not recognised?