Exchange rate on a purchase was incorrect
How do I top up my account by card? How do I get a virtual card? Was my card payment reverted? Why was my transfer declined? When will my card arrive? Why has my transfer not been received by the recipient? Why is my balance not updated after a bank transfer? What should I do if I forgot my passcode? Which cards and currencies are supported? Why is my card not accepted? Is ATM support available? How do I edit my personal details? What is the charge for currency exchange? Why is my card payment not recognised? Why is my balance not updated after a cheque or cash deposit? Why is my cash withdrawal pending? What are the limits for disposable cards? What should I do if my card is compromised? Why was a fee charged for my transfer? How do I receive money? Why did my top-up fail? What is the estimate for card delivery? Why did my transfer fail? What should I do if my card is swallowed? How do I terminate my account? How do I order a physical card? Why is my contactless payment not working? Why do I need to verify my identity? How do I use Apple Pay or Google Pay? Why is my transfer pending?