Is there a problem with the top up system? My transaction hasn't gone through properly
Why has my transfer not been received by the recipient? What are the top-up limits? How do I verify the source of my funds? What is the charge for topping up by card? Why was my card payment declined? How do I get a physical card? Why was my top-up reverted? Why is my card payment not recognised? Why is my direct debit payment not recognised? What should I do if my card is compromised? Why is the beneficiary not allowed? How do I verify my identity? Why did I receive the wrong amount of cash? Why is my card not working? Why is my card payment pending? How do I edit my personal details? Why was a fee charged for my card payment? Why is the exchange rate wrong for my cash withdrawal? When will my card arrive? Why do I need to verify my identity? How can I exchange currency via the app? Is ATM support available? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? What is the timing for transfers? How do I receive money? Why was a fee charged for my transfer? What is the estimate for card delivery? What is automatic top-up? Which fiat currencies are supported?