I put money into my account in the form of a cheque, but my balance did not change.
Why is my top-up pending? Why is my direct debit payment not recognised? What are the limits for disposable cards? What is the charge for topping up by bank transfer? Why is there an extra charge on my statement? Why has my transfer not been received by the recipient? Why is my card not accepted? Why do I need to verify my identity? What is automatic top-up? What should I do if my card is about to expire? Why is my PIN blocked? Why was my transfer declined? How do I cancel a transfer? Why is the exchange rate wrong for my card payment? How do I change my PIN? What is the timing for transfers? What should I do if my card is swallowed? How do I order a physical card? What should I do if my card is compromised? Which fiat currencies are supported? Why is my balance not updated after a bank transfer? What should I do if I forgot my passcode? How do I get a virtual card? Why is my card payment pending? Why is my cash withdrawal pending? Was my card payment reverted? When will my card arrive? How do I receive money? What should I do if my card is lost or stolen? How do I get a spare card?