Why would my payment have been returned to my account?
How do I receive money? How do I top up by cash or cheque? How can I exchange currency via the app? How do I order a physical card? How do I request a refund? Why is my PIN blocked? How do I verify my top-up? Why is my top-up pending? What is the timing for transfers? What should I do if my card is lost or stolen? Why did my transfer fail? Why is my direct debit payment not recognised? Why is my card payment not recognised? How do I get a virtual card? Why is the beneficiary not allowed? What is the charge for topping up by card? Why did I receive the wrong amount of cash? Why was my cash withdrawal declined? Why is my cash withdrawal pending? How do I terminate my account? Why was my transaction charged twice? How do I change my PIN? Why is my transfer pending? Why was my card payment declined? Why do I need to verify my identity? Why is there an extra charge on my statement? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my card payment? How do I use Apple Pay or Google Pay? How do I activate my card?