My card doesn't seem to work anymore
How do I edit my personal details? Why is my cash withdrawal not recognised? What is the timing for transfers? How do I terminate my account? What is automatic top-up? What is the charge for currency exchange? Why is there an extra charge on my statement? How do I change my PIN? Why is my PIN blocked? How do I verify my top-up? What are the top-up limits? Is my card a Visa or Mastercard? Why is my virtual card not working? What is the charge for topping up by bank transfer? Why is my balance not updated after a bank transfer? What is the current exchange rate? How can I get a disposable virtual card? What is the estimate for card delivery? How do I get a spare card? How do I request a refund? What should I do if my card is swallowed? Is ATM support available? How do I receive money? Why was my top-up reverted? What is the charge for topping up by card? How do I order a physical card? Why is the exchange rate wrong for my card payment? How do I activate my card? How can I transfer money into my account? What should I do if my card is lost or stolen?