What are the time frames for the money to be available in my account?
Why has my transfer not been received by the recipient? How do I request a refund? Why did I receive the wrong amount of cash? How do I top up my account by card? Why did my top-up fail? How do I verify the source of my funds? Why is the exchange rate wrong for my cash withdrawal? Why is my refund not showing up? Why is there an extra charge on my statement? How do I link my card? How do I use Apple Pay or Google Pay? How do I verify my identity? How do I activate my card? Why was a fee charged for my transfer? How do I get a spare card? How can I transfer money into my account? How do I order a physical card? Why is my direct debit payment not recognised? Why was a fee charged for my card payment? Was my card payment reverted? How do I change my PIN? Why is the exchange rate wrong for my card payment? What is the charge for cash withdrawal? What should I do if my card is compromised? How do I terminate my account? How can I get a disposable virtual card? Is my card a Visa or Mastercard? Why was my transfer declined? What is the charge for topping up by bank transfer? Why is my balance not updated after a cheque or cash deposit?