How do I fill out the identity check?
Why was my top-up reverted? Is my card a Visa or Mastercard? What should I do if I forgot my passcode? Why was my transfer declined? What is the estimate for card delivery? Why is the exchange rate wrong for my cash withdrawal? Why is my card not accepted? Why is my direct debit payment not recognised? How do I get a virtual card? How do I request a refund? Why is my balance not updated after a cheque or cash deposit? Why did I receive the wrong amount of cash? How do I terminate my account? Why is my virtual card not working? Which countries are supported? Why is my card payment not recognised? How do I verify the source of my funds? How do I receive money? Why is my balance not updated after a bank transfer? How do I cancel a transfer? Why was my card payment declined? What should I do if my card is swallowed? What should I do if my card is about to expire? Why is my cash withdrawal not recognised? How do I verify my top-up? What is the current exchange rate? Why was a fee charged for my card payment? Why is there an extra charge on my statement? How do I order a physical card? How can I exchange currency via the app?