This is not right, I was told I could take out cash at the ATM for free?
Why is my top-up pending? Why is my direct debit payment not recognised? Why is my cash withdrawal pending? What is the charge for topping up by bank transfer? How do I get a physical card? Why is my card payment pending? What is the charge for currency exchange? How do I top up by cash or cheque? What is the charge for topping up by card? What should I do if my card is compromised? What is the current exchange rate? What is the age limit for using the service? Why did my top-up fail? Is ATM support available? What should I do if my phone is lost or stolen? Why has my transfer not been received by the recipient? Why was my transaction charged twice? Why is the exchange rate wrong for my cash withdrawal? Why is my cash withdrawal not recognised? What is automatic top-up? Why is the beneficiary not allowed? Why is my card not working? Why is my virtual card not working? Why was my transfer declined? Which cards and currencies are supported? How do I get a virtual card? Why is my balance not updated after a cheque or cash deposit? Why did I receive the wrong amount of cash? What should I do if my card is about to expire? How do I get a spare card?