I have an account that is empty of funds. Can I transfer some from another bank?
Why is my direct debit payment not recognised? What are the limits for disposable cards? Why was my card payment declined? How do I order a physical card? How can I get a disposable virtual card? Why is my cash withdrawal pending? How do I top up my account by card? Was my card payment reverted? What is the charge for currency exchange? Why is the beneficiary not allowed? How do I get a spare card? How do I activate my card? What are the top-up limits? Which fiat currencies are supported? Why was a fee charged for my transfer? Why is there an extra charge on my statement? What is the age limit for using the service? Why is my card payment pending? How do I verify the source of my funds? Why was my transfer declined? How can I exchange currency via the app? Why has my transfer not been received by the recipient? Which cards and currencies are supported? What should I do if I forgot my passcode? Why was a fee charged for my card payment? How do I use Apple Pay or Google Pay? How do I cancel a transfer? How do I edit my personal details? What should I do if my card is lost or stolen? Why did I receive the wrong amount of cash?