Why am I charged whenever I withdraw cash?
What should I do if my card is lost or stolen? What is the charge for topping up by card? How do I get a virtual card? Why is my direct debit payment not recognised? Why do I need to verify my identity? How do I cancel a transfer? Why was a fee charged for my card payment? What should I do if I forgot my passcode? How do I top up by cash or cheque? What is the estimate for card delivery? What should I do if my card is swallowed? Why did my top-up fail? Why is my virtual card not working? Why is the beneficiary not allowed? Why is my top-up pending? Why has my transfer not been received by the recipient? What is automatic top-up? How do I verify the source of my funds? How can I transfer money into my account? How do I edit my personal details? Why is my PIN blocked? Why is my transfer pending? Why am I unable to verify my identity? Why is my card payment not recognised? How do I verify my identity? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? What is the age limit for using the service? Why is my contactless payment not working? Why was my transaction charged twice?