why is there a fee for the transfer I made?
Why is my card not accepted? Why is the exchange rate wrong for my cash withdrawal? Why is my direct debit payment not recognised? How can I exchange currency via the app? How do I verify my identity? What should I do if my card is about to expire? How do I get a spare card? How do I edit my personal details? Why is my card payment not recognised? Why was my transaction charged twice? Why was a fee charged for my card payment? How do I cancel a transfer? What is the timing for transfers? Is ATM support available? How do I request a refund? Why is my balance not updated after a cheque or cash deposit? How do I receive money? How do I activate my card? Why do I need to verify my identity? Why has my transfer not been received by the recipient? How do I get a physical card? What is the charge for currency exchange? How do I change my PIN? How do I top up my account by card? Which cards and currencies are supported? Why did I receive the wrong amount of cash? Why is my PIN blocked? What should I do if my phone is lost or stolen? Why is my cash withdrawal not recognised? How do I verify my top-up?