How do I know what exchange rate I will get?
How do I order a physical card? Why was my transaction charged twice? How can I exchange currency via the app? What is automatic top-up? Why is my cash withdrawal not recognised? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is compromised? Was my card payment reverted? How do I verify my identity? How do I verify my top-up? Which fiat currencies are supported? Why is my PIN blocked? Why did my top-up fail? Why was a fee charged for my card payment? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? How do I activate my card? What is the charge for cash withdrawal? Why is my direct debit payment not recognised? Why was my cash withdrawal declined? What is the charge for currency exchange? How do I change my PIN? Is my card a Visa or Mastercard? Why did my transfer fail? Why is my contactless payment not working? Why is my virtual card not working? What is the charge for topping up by bank transfer? How do I cancel a transfer? Is ATM support available? Which countries are supported?