I'm being asked for a verification code. Where do I find it?
What is the timing for transfers? Why has my transfer not been received by the recipient? How do I request a refund? Why is my transfer pending? How do I top up my account by card? Why is the beneficiary not allowed? Why is the exchange rate wrong for my cash withdrawal? Why did I receive the wrong amount of cash? How do I change my PIN? How do I verify my identity? Is my card a Visa or Mastercard? Why is my card not accepted? When will my card arrive? How do I use Apple Pay or Google Pay? What should I do if my card is compromised? How do I get a physical card? How can I exchange currency via the app? Why was a fee charged for my transfer? What is the charge for topping up by card? Why was a fee charged for my card payment? Why is there an extra charge on my statement? Why was my top-up reverted? Why is my card payment pending? Why is my cash withdrawal not recognised? What is the estimate for card delivery? How do I order a physical card? What should I do if my card is lost or stolen? Why was my card payment declined? What should I do if my card is about to expire? What are the limits for disposable cards?