Why didn't my top up work?
How do I terminate my account? What is the charge for topping up by bank transfer? Why is my balance not updated after a bank transfer? How do I get a spare card? Was my card payment reverted? How do I order a physical card? Why is my card payment pending? What is the current exchange rate? Why was a fee charged for my transfer? Why was my transaction charged twice? What is automatic top-up? What are the limits for disposable cards? How do I change my PIN? Why is my top-up pending? Why did my top-up fail? What is the charge for topping up by card? Why is my card not working? Which fiat currencies are supported? Why is my card not accepted? What are the top-up limits? How do I top up my account by card? When will my card arrive? Why is my card payment not recognised? Is my card a Visa or Mastercard? How do I receive money? Why is my direct debit payment not recognised? How do I verify my top-up? How do I get a physical card? Why is my contactless payment not working? How can I get a disposable virtual card?