What's the process for topping up by card?
Why is the exchange rate wrong for my card payment? How can I get a disposable virtual card? What is the charge for topping up by bank transfer? Why was my top-up reverted? How do I verify my identity? Why is my PIN blocked? How do I verify my top-up? How do I request a refund? Why did my transfer fail? How do I edit my personal details? Why was my transfer declined? Why was my transaction charged twice? What is the timing for transfers? How do I change my PIN? What is the estimate for card delivery? Why is the beneficiary not allowed? What should I do if my phone is lost or stolen? What should I do if my card is about to expire? Why did my top-up fail? Why is my card not working? Why is my balance not updated after a bank transfer? Why is my contactless payment not working? What is the charge for currency exchange? Was my card payment reverted? Why was my cash withdrawal declined? Why is my balance not updated after a cheque or cash deposit? What are the limits for disposable cards? What is the age limit for using the service? Why is my top-up pending? How do I use Apple Pay or Google Pay?