Why does my transaction have an added fee?
What is the estimate for card delivery? How do I activate my card? What should I do if my card is compromised? What should I do if my card is lost or stolen? Why do I need to verify my identity? Which countries are supported? Why is my virtual card not working? Why is my card not accepted? How do I edit my personal details? Why was my top-up reverted? Was my card payment reverted? How do I receive money? Why is my refund not showing up? Why did my top-up fail? How do I cancel a transfer? Why is the exchange rate wrong for my card payment? How do I verify my identity? How do I verify my top-up? What is the charge for topping up by bank transfer? How do I request a refund? How do I change my PIN? How do I get a virtual card? How do I use Apple Pay or Google Pay? Why did my transfer fail? Why is my balance not updated after a cheque or cash deposit? Is my card a Visa or Mastercard? How do I top up my account by card? Why has my transfer not been received by the recipient? Why is my direct debit payment not recognised? What is the current exchange rate?