I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?
Why is my card payment not recognised? Was my card payment reverted? How do I use Apple Pay or Google Pay? How can I exchange currency via the app? How do I verify the source of my funds? Why was my card payment declined? Why is my contactless payment not working? What is the estimate for card delivery? Why do I need to verify my identity? Why was a fee charged for my card payment? Is my card a Visa or Mastercard? What should I do if my card is about to expire? How do I edit my personal details? How do I request a refund? Why is my cash withdrawal pending? Why did I receive the wrong amount of cash? Why did my top-up fail? How do I order a physical card? Why is my card payment pending? Why is my card not accepted? What is the current exchange rate? How do I link my card? What is the age limit for using the service? What are the top-up limits? What should I do if my card is compromised? What is the charge for cash withdrawal? Why am I unable to verify my identity? Why did my transfer fail? Why is my direct debit payment not recognised? How do I verify my top-up?