The exchange rate was wrong?
What is the estimate for card delivery? Is ATM support available? How do I verify my top-up? Why is there an extra charge on my statement? How can I get a disposable virtual card? What is automatic top-up? What is the charge for currency exchange? How do I top up by cash or cheque? Why has my transfer not been received by the recipient? What should I do if I forgot my passcode? Why do I need to verify my identity? Why is my cash withdrawal not recognised? What is the current exchange rate? Why was my top-up reverted? How do I get a physical card? Why did my transfer fail? Why is the exchange rate wrong for my card payment? Why was a fee charged for my card payment? How do I get a virtual card? Why is my card not working? Which countries are supported? Why is the beneficiary not allowed? Why am I unable to verify my identity? Why was my transfer declined? How do I use Apple Pay or Google Pay? Why is my card not accepted? Why is my card payment pending? Why is my direct debit payment not recognised? Why was my transaction charged twice? Why is my balance not updated after a cheque or cash deposit?