There is a €1 extra fee in my statement
Why is my contactless payment not working? How do I verify my top-up? Why has my transfer not been received by the recipient? What should I do if I forgot my passcode? Why was my top-up reverted? Why is the exchange rate wrong for my cash withdrawal? Why do I need to verify my identity? Why is my balance not updated after a cheque or cash deposit? What should I do if my phone is lost or stolen? What are the limits for disposable cards? Why did I receive the wrong amount of cash? Why was my transfer declined? Why is my virtual card not working? Why is my card payment not recognised? How do I top up by cash or cheque? How do I top up my account by card? How do I get a physical card? What is the timing for transfers? How can I get a disposable virtual card? What is the charge for topping up by bank transfer? Why is the beneficiary not allowed? Why is my top-up pending? What is automatic top-up? How do I receive money? How do I link my card? How do I request a refund? Why is my card not accepted? Why is my balance not updated after a bank transfer? Why is my direct debit payment not recognised? Why is the exchange rate wrong for my card payment?