I bought something with my card and I was charged a fee
Why is my cash withdrawal pending? How do I request a refund? Why did I receive the wrong amount of cash? How can I get a disposable virtual card? How do I receive money? Why is the exchange rate wrong for my card payment? How do I get a physical card? What should I do if my card is lost or stolen? Why is my PIN blocked? How can I exchange currency via the app? How do I use Apple Pay or Google Pay? How do I top up by cash or cheque? Why is the beneficiary not allowed? Why do I need to verify my identity? What is the timing for transfers? How do I change my PIN? What should I do if my card is compromised? What is automatic top-up? Why was my transaction charged twice? Why is there an extra charge on my statement? How do I cancel a transfer? Why is my card payment pending? Why has my transfer not been received by the recipient? Why is my direct debit payment not recognised? Why is my cash withdrawal not recognised? What should I do if my card is swallowed? Why is my balance not updated after a bank transfer? What is the charge for topping up by card? Why am I unable to verify my identity? Why did my transfer fail?