I have forgotten my passcode
Why did I receive the wrong amount of cash? Why is my card payment not recognised? When will my card arrive? How do I get a physical card? What should I do if my phone is lost or stolen? How do I use Apple Pay or Google Pay? Which fiat currencies are supported? Which cards and currencies are supported? Why was my transfer declined? Why is my balance not updated after a bank transfer? What should I do if my card is lost or stolen? How do I get a virtual card? How do I terminate my account? Why is the exchange rate wrong for my card payment? Why is my card payment pending? What is the charge for topping up by card? Why did my top-up fail? Why is my balance not updated after a cheque or cash deposit? How do I cancel a transfer? How do I change my PIN? How do I edit my personal details? What should I do if my card is swallowed? What is the charge for cash withdrawal? How do I verify my identity? How can I get a disposable virtual card? Why is my cash withdrawal pending? Why has my transfer not been received by the recipient? How do I verify my top-up? How do I top up by cash or cheque? Why is my refund not showing up?