I feel as though I have been over charged for the exchange rate on my payment on last Saturday.
Why am I unable to verify my identity? How do I terminate my account? Is my card a Visa or Mastercard? Why is my card not working? Why is my card not accepted? How do I request a refund? Why is my virtual card not working? How do I get a spare card? Why was my cash withdrawal declined? Why did my transfer fail? How do I get a virtual card? Which countries are supported? What should I do if I forgot my passcode? What are the top-up limits? How do I verify my top-up? What should I do if my card is lost or stolen? How do I verify my identity? What is the timing for transfers? Why is my balance not updated after a cheque or cash deposit? Why did I receive the wrong amount of cash? What is the charge for topping up by bank transfer? What is the age limit for using the service? When will my card arrive? What is automatic top-up? What is the current exchange rate? Why has my transfer not been received by the recipient? How do I top up my account by card? How do I edit my personal details? Why is my cash withdrawal not recognised? What is the charge for cash withdrawal?