Why is there a fee for doing a transfer?
Which fiat currencies are supported? Which countries are supported? Why was my cash withdrawal declined? Why do I need to verify my identity? Why is my refund not showing up? Why is my card payment not recognised? How do I request a refund? What should I do if my phone is lost or stolen? How can I exchange currency via the app? Why is my contactless payment not working? How do I order a physical card? Why was my top-up reverted? Why was my card payment declined? How do I activate my card? How do I top up my account by card? Why is there an extra charge on my statement? How do I get a spare card? What is the charge for topping up by bank transfer? What is the current exchange rate? How do I verify the source of my funds? How can I get a disposable virtual card? Why am I unable to verify my identity? Is ATM support available? Which cards and currencies are supported? Why was my transfer declined? What is automatic top-up? Why is my direct debit payment not recognised? Why is the exchange rate wrong for my card payment? How do I use Apple Pay or Google Pay? How do I edit my personal details?