Why can't I withdraw funds from my account?
How do I get a spare card? How do I edit my personal details? Why is the exchange rate wrong for my cash withdrawal? How do I cancel a transfer? How do I top up by cash or cheque? How do I request a refund? How do I use Apple Pay or Google Pay? What is the charge for currency exchange? Why do I need to verify my identity? What are the limits for disposable cards? How do I change my PIN? What is the charge for topping up by card? Why is my balance not updated after a cheque or cash deposit? How do I verify my identity? How do I activate my card? Why was my transfer declined? How do I verify my top-up? How can I transfer money into my account? How do I order a physical card? What are the top-up limits? How do I receive money? Why is there an extra charge on my statement? Which cards and currencies are supported? Why is my PIN blocked? Why is my card not working? How do I top up my account by card? What should I do if my phone is lost or stolen? Is my card a Visa or Mastercard? How do I verify the source of my funds? Why is my virtual card not working?