I used an ATM and wanted to know why I was charged an extra fee.
How do I edit my personal details? What is the age limit for using the service? What are the limits for disposable cards? How do I cancel a transfer? Was my card payment reverted? Why was a fee charged for my transfer? Why is my virtual card not working? When will my card arrive? How can I get a disposable virtual card? Why is my card not working? What is the charge for currency exchange? How do I get a physical card? Why do I need to verify my identity? Why is the exchange rate wrong for my card payment? How do I get a spare card? Why is the exchange rate wrong for my cash withdrawal? Why is my balance not updated after a cheque or cash deposit? How do I request a refund? Why is there an extra charge on my statement? Why is my refund not showing up? What should I do if my card is lost or stolen? How do I get a virtual card? Why was my top-up reverted? What should I do if my phone is lost or stolen? How can I transfer money into my account? Why is my balance not updated after a bank transfer? Why is my transfer pending? What is the charge for topping up by card? Why is my direct debit payment not recognised? How do I order a physical card?