What is necessary for the identity verification?
What is the timing for transfers? Why was my transaction charged twice? How do I cancel a transfer? Was my card payment reverted? How do I activate my card? Which countries are supported? What is automatic top-up? Why is my cash withdrawal pending? Why is my top-up pending? How do I get a physical card? What is the charge for topping up by bank transfer? Why is my balance not updated after a bank transfer? How do I edit my personal details? How do I get a virtual card? Why was a fee charged for my transfer? Why is my virtual card not working? How do I top up by cash or cheque? How do I request a refund? What should I do if my card is lost or stolen? What is the current exchange rate? Why do I need to verify my identity? How do I use Apple Pay or Google Pay? Why is my card not working? Why was my cash withdrawal declined? What is the age limit for using the service? Why is my direct debit payment not recognised? What are the top-up limits? What are the limits for disposable cards? Why was my top-up reverted? Why is my card payment pending?