How long will an urgent transfer from China take?
What should I do if I forgot my passcode? How do I activate my card? How do I verify my top-up? Why is my top-up pending? Why is the beneficiary not allowed? Why is the exchange rate wrong for my cash withdrawal? Why was my cash withdrawal declined? How do I request a refund? What is the charge for cash withdrawal? How do I top up by cash or cheque? Why did I receive the wrong amount of cash? Why is my card not accepted? How do I verify the source of my funds? Why is my refund not showing up? Why is my transfer pending? What should I do if my card is swallowed? What should I do if my card is compromised? How do I order a physical card? Was my card payment reverted? What is automatic top-up? Why is my balance not updated after a cheque or cash deposit? What is the current exchange rate? How do I verify my identity? How do I edit my personal details? Why is my contactless payment not working? How do I change my PIN? Why is my direct debit payment not recognised? How do I get a spare card? Why is my PIN blocked? Is ATM support available?