I question today's exchange rate for rubles into pounds. I was hoping for a better return.
Why is there an extra charge on my statement? How do I top up my account by card? How do I get a spare card? How do I use Apple Pay or Google Pay? Why was a fee charged for my card payment? Why is my balance not updated after a bank transfer? Which cards and currencies are supported? How do I order a physical card? What is the age limit for using the service? Why is my direct debit payment not recognised? When will my card arrive? Why did my top-up fail? How do I link my card? Why did my transfer fail? Why was a fee charged for my transfer? Why is my card not working? What are the top-up limits? How do I terminate my account? Why is the exchange rate wrong for my cash withdrawal? Why is my PIN blocked? How do I verify my top-up? What should I do if my card is compromised? Why was my cash withdrawal declined? What should I do if my card is lost or stolen? What should I do if my card is about to expire? How can I get a disposable virtual card? Is ATM support available? How do I cancel a transfer? Why was my transaction charged twice? What should I do if I forgot my passcode?