I want a physical card
When will my card arrive? How do I get a virtual card? Which cards and currencies are supported? Why was my card payment declined? Why is the beneficiary not allowed? How do I use Apple Pay or Google Pay? Why was my transfer declined? How do I cancel a transfer? Is my card a Visa or Mastercard? Was my card payment reverted? Why is my direct debit payment not recognised? Why did my top-up fail? Why is my PIN blocked? How do I top up my account by card? What should I do if my card is lost or stolen? Why is the exchange rate wrong for my cash withdrawal? How do I get a spare card? How do I change my PIN? Why is my transfer pending? Why was my cash withdrawal declined? Why did my transfer fail? What is the age limit for using the service? What should I do if my card is compromised? How do I request a refund? Why is my card payment pending? What should I do if I forgot my passcode? How can I transfer money into my account? How can I exchange currency via the app? Why is my contactless payment not working? How do I verify my identity?