I want to use my card. How do I activate it?
Why is my balance not updated after a cheque or cash deposit? Why am I unable to verify my identity? Was my card payment reverted? Why was my transaction charged twice? Which fiat currencies are supported? Why is the exchange rate wrong for my cash withdrawal? What is the charge for cash withdrawal? Why is the exchange rate wrong for my card payment? What is the current exchange rate? What is the charge for topping up by bank transfer? What should I do if I forgot my passcode? Why is my refund not showing up? Why did my top-up fail? Which cards and currencies are supported? Why was a fee charged for my transfer? How do I verify my top-up? How do I verify my identity? Why was a fee charged for my card payment? Why is my card payment pending? What is the age limit for using the service? What is the charge for topping up by card? How can I transfer money into my account? Why was my transfer declined? What is automatic top-up? How can I get a disposable virtual card? Is my card a Visa or Mastercard? Why is my balance not updated after a bank transfer? Why is my cash withdrawal not recognised? How do I use Apple Pay or Google Pay? How do I change my PIN?