Why am I seeing a direct debit thats not mine?
Why is my balance not updated after a bank transfer? How do I get a virtual card? Why was my transfer declined? Which countries are supported? Why is my balance not updated after a cheque or cash deposit? What is automatic top-up? How do I activate my card? What is the charge for topping up by bank transfer? Why was a fee charged for my card payment? What is the timing for transfers? What is the charge for topping up by card? Why is my cash withdrawal not recognised? Why is my card payment not recognised? How do I use Apple Pay or Google Pay? Why is my card payment pending? What is the charge for currency exchange? What should I do if my card is lost or stolen? How do I verify the source of my funds? How do I get a physical card? What should I do if my card is swallowed? Why is my transfer pending? How do I verify my top-up? Why has my transfer not been received by the recipient? What is the age limit for using the service? Why was my transaction charged twice? Why is my card not working? What should I do if my card is about to expire? Why was my top-up reverted? How do I terminate my account? How do I edit my personal details?