My top-up seems to be pending for a long time?
What is the age limit for using the service? How do I request a refund? Why is my card payment pending? What should I do if my card is compromised? Why did my top-up fail? Why is my direct debit payment not recognised? What should I do if my phone is lost or stolen? Why was a fee charged for my card payment? Why has my transfer not been received by the recipient? Why is my PIN blocked? How do I link my card? What are the limits for disposable cards? Why is the exchange rate wrong for my card payment? What is the estimate for card delivery? How do I edit my personal details? Why is there an extra charge on my statement? What should I do if I forgot my passcode? Why is the beneficiary not allowed? Why is my cash withdrawal pending? What is automatic top-up? What is the charge for topping up by bank transfer? Why do I need to verify my identity? Which cards and currencies are supported? Why is my transfer pending? Why is my card not accepted? How do I order a physical card? Why was my top-up reverted? What is the timing for transfers? What is the charge for currency exchange? Is my card a Visa or Mastercard?