When I was abroad the exchange rate for me was wrong.
How do I receive money? How do I verify my identity? Why is my PIN blocked? Why is my direct debit payment not recognised? Why is my virtual card not working? Is my card a Visa or Mastercard? How do I verify my top-up? Which countries are supported? What are the top-up limits? Why is my cash withdrawal not recognised? Why is my top-up pending? Why am I unable to verify my identity? How can I get a disposable virtual card? Why was my card payment declined? Was my card payment reverted? What is the charge for topping up by bank transfer? How do I get a spare card? What should I do if my card is about to expire? Why was a fee charged for my card payment? Which fiat currencies are supported? Why did my transfer fail? How do I link my card? What should I do if my phone is lost or stolen? Is ATM support available? Why did I receive the wrong amount of cash? What should I do if I forgot my passcode? What should I do if my card is lost or stolen? Why was my top-up reverted? Why is my cash withdrawal pending? How do I edit my personal details?