Why is there an extra charge on my statement.
What is the estimate for card delivery? Why is my balance not updated after a cheque or cash deposit? How do I verify my identity? How do I edit my personal details? Is my card a Visa or Mastercard? Why is my top-up pending? Why is my virtual card not working? What should I do if my phone is lost or stolen? How do I cancel a transfer? How do I get a virtual card? Why did my transfer fail? What is the timing for transfers? How do I top up my account by card? How do I request a refund? How do I get a physical card? Why is the exchange rate wrong for my cash withdrawal? Which fiat currencies are supported? What is the charge for topping up by bank transfer? What should I do if I forgot my passcode? How can I get a disposable virtual card? Why is my refund not showing up? What is the age limit for using the service? Why was my transaction charged twice? How do I receive money? Why was my card payment declined? How do I verify the source of my funds? What are the limits for disposable cards? Why was a fee charged for my card payment? How do I change my PIN? Why am I unable to verify my identity?