I tried to pay through my account but the payment is not going through. What's going on?
Why is my virtual card not working? Why was my cash withdrawal declined? How do I get a spare card? Why is my balance not updated after a cheque or cash deposit? Is my card a Visa or Mastercard? How do I verify my top-up? Why do I need to verify my identity? Why was a fee charged for my transfer? Why is there an extra charge on my statement? Why is the beneficiary not allowed? How do I receive money? Why is the exchange rate wrong for my card payment? Why is my cash withdrawal not recognised? Why did I receive the wrong amount of cash? Why was my card payment declined? Why was my top-up reverted? What should I do if my card is swallowed? How can I transfer money into my account? How do I get a physical card? How do I activate my card? Why is my top-up pending? How do I terminate my account? How do I verify the source of my funds? Why is my balance not updated after a bank transfer? How do I cancel a transfer? Why is my transfer pending? Why is my contactless payment not working? Why has my transfer not been received by the recipient? Why is my card payment not recognised? What is the charge for topping up by bank transfer?