Top-up is not working
What should I do if my card is swallowed? What is the charge for topping up by bank transfer? What is the current exchange rate? Why was my cash withdrawal declined? Which cards and currencies are supported? How do I change my PIN? Which countries are supported? Why is my refund not showing up? How do I verify my top-up? What should I do if my phone is lost or stolen? How do I link my card? Why is my balance not updated after a cheque or cash deposit? What is the charge for currency exchange? Why is my cash withdrawal not recognised? What is the timing for transfers? What are the limits for disposable cards? How do I top up my account by card? What should I do if my card is compromised? What should I do if my card is about to expire? When will my card arrive? What is automatic top-up? How do I get a virtual card? How do I use Apple Pay or Google Pay? How do I receive money? Why do I need to verify my identity? Why am I unable to verify my identity? How do I terminate my account? Why is my card not accepted? What should I do if I forgot my passcode? Why is my cash withdrawal pending?