my phone was lost
Why is my contactless payment not working? Why was a fee charged for my transfer? Why is my balance not updated after a cheque or cash deposit? How do I link my card? How do I edit my personal details? Why was a fee charged for my card payment? Why did my transfer fail? Why has my transfer not been received by the recipient? Why is the beneficiary not allowed? What should I do if I forgot my passcode? How can I exchange currency via the app? Why is my card not working? What should I do if my card is about to expire? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? Why do I need to verify my identity? Why was my top-up reverted? How do I use Apple Pay or Google Pay? Which fiat currencies are supported? How do I verify my top-up? How do I top up my account by card? How do I get a spare card? How can I transfer money into my account? Why is my card payment pending? How can I get a disposable virtual card? Why is there an extra charge on my statement? Why did my top-up fail? Why is my card not accepted? Why is my card payment not recognised? When will my card arrive?