My card payment was reverted, why?
Which cards and currencies are supported? Why am I unable to verify my identity? How do I order a physical card? Why did my transfer fail? Why was a fee charged for my card payment? What should I do if my card is compromised? How do I change my PIN? Why is my cash withdrawal pending? Which fiat currencies are supported? How do I top up by cash or cheque? Is my card a Visa or Mastercard? Why did my top-up fail? What should I do if my phone is lost or stolen? How do I cancel a transfer? What is automatic top-up? Why is my balance not updated after a cheque or cash deposit? Why is my card payment pending? How do I get a virtual card? Why is my transfer pending? How do I receive money? What is the timing for transfers? How do I edit my personal details? Why was my top-up reverted? How do I request a refund? How do I activate my card? Why was my card payment declined? Why is my top-up pending? What should I do if my card is about to expire? Why was my transaction charged twice? How do I get a physical card?