Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?
Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds? Why is my cash withdrawal pending? How do I receive money? What is the estimate for card delivery? How do I use Apple Pay or Google Pay? What should I do if my card is compromised? How do I edit my personal details? What is the charge for topping up by bank transfer? Was my card payment reverted? How do I top up my account by card? How can I transfer money into my account? Which cards and currencies are supported? What are the top-up limits? What is the age limit for using the service? How can I get a disposable virtual card? How do I request a refund? What should I do if my card is lost or stolen? How do I order a physical card? Why is my contactless payment not working? Why has my transfer not been received by the recipient? Why is my PIN blocked? Why is the exchange rate wrong for my card payment? How do I terminate my account? Which countries are supported? What are the limits for disposable cards? Why is my card payment pending? How do I get a spare card? How do I get a physical card? Why is my card not accepted?