What do I do if I've been charged twice for the same transaction?
How do I activate my card? What should I do if my card is swallowed? How do I top up by cash or cheque? Why is the beneficiary not allowed? Why is there an extra charge on my statement? Why did my top-up fail? What is the charge for topping up by bank transfer? When will my card arrive? Why is the exchange rate wrong for my card payment? How do I get a spare card? Why do I need to verify my identity? Is ATM support available? What is automatic top-up? Why was my card payment declined? How do I verify the source of my funds? Why was a fee charged for my transfer? Why did my transfer fail? Is my card a Visa or Mastercard? Why is my card payment not recognised? Why has my transfer not been received by the recipient? What is the timing for transfers? Why is my balance not updated after a cheque or cash deposit? Why was my top-up reverted? How do I top up my account by card? What should I do if my card is compromised? Why is my cash withdrawal pending? How can I transfer money into my account? What are the top-up limits? How do I link my card? How do I receive money?