What forms of ID do you need for identity verification?
Why did I receive the wrong amount of cash? How do I edit my personal details? How do I order a physical card? Is my card a Visa or Mastercard? How do I change my PIN? How do I terminate my account? Why is my refund not showing up? What should I do if I forgot my passcode? Why has my transfer not been received by the recipient? What is the timing for transfers? What is the estimate for card delivery? Why is my card not working? Why was a fee charged for my transfer? What should I do if my card is lost or stolen? What is the current exchange rate? Why was my transaction charged twice? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by bank transfer? Why is there an extra charge on my statement? Is ATM support available? Why is my virtual card not working? Why was my transfer declined? Why is my balance not updated after a cheque or cash deposit? What are the limits for disposable cards? What is the charge for currency exchange? What should I do if my card is compromised? Which countries are supported? Was my card payment reverted? Why do I need to verify my identity? Why is my contactless payment not working?