Can anyone else top-up for me?
How do I receive money? What are the top-up limits? What should I do if my card is swallowed? Why is my cash withdrawal not recognised? Why is my balance not updated after a bank transfer? What is the age limit for using the service? How do I activate my card? Why is my contactless payment not working? Why is my transfer pending? What is the charge for topping up by bank transfer? What is the charge for topping up by card? How do I terminate my account? Why was my transfer declined? Why is the exchange rate wrong for my cash withdrawal? How do I request a refund? Why was my cash withdrawal declined? Is ATM support available? What should I do if my phone is lost or stolen? How do I top up by cash or cheque? Why is my card not working? How do I verify my identity? How do I order a physical card? Why is my card payment not recognised? Which countries are supported? How can I transfer money into my account? Why was my card payment declined? Why was a fee charged for my transfer? How do I change my PIN? Why is my top-up pending? What is automatic top-up?