How come my refund hasn't appeared on my statement?
How do I get a virtual card? How do I edit my personal details? Why is my direct debit payment not recognised? Why is the beneficiary not allowed? How do I top up my account by card? How do I get a physical card? Why is my card not working? What should I do if my card is about to expire? Why is my transfer pending? Why is my card payment pending? How do I verify my identity? What are the limits for disposable cards? When will my card arrive? Why is my cash withdrawal not recognised? What is the charge for topping up by card? What is the age limit for using the service? What are the top-up limits? How do I request a refund? Which cards and currencies are supported? Why is the exchange rate wrong for my card payment? How do I change my PIN? How can I get a disposable virtual card? What is the charge for cash withdrawal? Why was a fee charged for my card payment? How do I verify my top-up? Why was my cash withdrawal declined? Why was my top-up reverted? How do I verify the source of my funds? Why did my top-up fail? What should I do if my phone is lost or stolen?