My money transfer has not yet occurred
Why is the exchange rate wrong for my cash withdrawal? Which countries are supported? Why am I unable to verify my identity? Why was my card payment declined? How do I change my PIN? Why has my transfer not been received by the recipient? Why was a fee charged for my transfer? Why is my contactless payment not working? Why is my top-up pending? Why is my card not accepted? Is ATM support available? How do I get a physical card? What should I do if my card is about to expire? How do I cancel a transfer? What is the charge for cash withdrawal? How do I terminate my account? How can I transfer money into my account? How do I verify the source of my funds? How do I activate my card? Why did my top-up fail? Why is my card not working? Which fiat currencies are supported? What are the top-up limits? How do I order a physical card? Why is my balance not updated after a bank transfer? Why is the beneficiary not allowed? How do I top up by cash or cheque? What is the timing for transfers? Why do I need to verify my identity? Why is there an extra charge on my statement?