I can't get into the app with the passcode.
Why is my top-up pending? Why was my transaction charged twice? Why was a fee charged for my card payment? How can I exchange currency via the app? How do I verify my identity? Why did my transfer fail? How do I request a refund? What should I do if my card is swallowed? What is the charge for cash withdrawal? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? What is the timing for transfers? Why was my cash withdrawal declined? How do I activate my card? Why was my transfer declined? Why is my card payment pending? How do I use Apple Pay or Google Pay? Which countries are supported? Why is my refund not showing up? What should I do if my card is about to expire? How do I cancel a transfer? Why is my direct debit payment not recognised? What should I do if my card is lost or stolen? How do I verify my top-up? What is the age limit for using the service? How do I get a spare card? What is the charge for topping up by bank transfer? Why do I need to verify my identity? Why is my card not accepted? Why is my card not working?