I would like to cancel my account.
How do I top up by cash or cheque? Why was a fee charged for my transfer? Why is my balance not updated after a bank transfer? Why is my contactless payment not working? Why was my top-up reverted? Why is my cash withdrawal not recognised? How do I verify the source of my funds? Why is my direct debit payment not recognised? How do I edit my personal details? Why is the beneficiary not allowed? Why is my transfer pending? Why is the exchange rate wrong for my card payment? Why is my top-up pending? What should I do if my phone is lost or stolen? When will my card arrive? What should I do if I forgot my passcode? Why is my card payment not recognised? How do I order a physical card? Why was my transaction charged twice? How can I exchange currency via the app? What is the charge for topping up by card? Why is my card payment pending? How do I change my PIN? Why has my transfer not been received by the recipient? What should I do if my card is swallowed? Why is my balance not updated after a cheque or cash deposit? What are the top-up limits? What should I do if my card is compromised? How do I verify my top-up? What are the limits for disposable cards?