I just transferred some money. Why was I charged a fee?
Why was a fee charged for my card payment? How do I receive money? How can I exchange currency via the app? What should I do if my card is about to expire? How do I use Apple Pay or Google Pay? Why is the beneficiary not allowed? What is the estimate for card delivery? Which fiat currencies are supported? What is the charge for cash withdrawal? What is the current exchange rate? What should I do if I forgot my passcode? Why was my transfer declined? What should I do if my phone is lost or stolen? How can I get a disposable virtual card? What is the charge for topping up by card? What is automatic top-up? What is the charge for currency exchange? Why is my contactless payment not working? How do I top up my account by card? How do I request a refund? Why is my top-up pending? Why has my transfer not been received by the recipient? Why is my refund not showing up? Why is my transfer pending? How do I verify my top-up? Why is my card payment not recognised? Why is my card payment pending? Why is my cash withdrawal pending? Why did my transfer fail? Which countries are supported?