Why was I charged a fee on a cash withdrawal?
Why is my card not accepted? How do I receive money? Why was my transfer declined? Why has my transfer not been received by the recipient? Why is my balance not updated after a cheque or cash deposit? What is the age limit for using the service? Why is my virtual card not working? Why is my contactless payment not working? What is the charge for topping up by bank transfer? How do I get a physical card? How do I get a spare card? What are the top-up limits? Why is my card payment pending? What should I do if my card is compromised? Why was a fee charged for my card payment? Is ATM support available? How do I verify my top-up? Which cards and currencies are supported? Why is my direct debit payment not recognised? Why was my card payment declined? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my card payment? How do I change my PIN? What is the current exchange rate? How do I use Apple Pay or Google Pay? How can I transfer money into my account? Why is my PIN blocked? Why do I need to verify my identity? Was my card payment reverted? What is the estimate for card delivery?