Why can't I top up by cheque?
What should I do if my phone is lost or stolen? What is the age limit for using the service? Why is my cash withdrawal not recognised? Why did my top-up fail? What are the limits for disposable cards? Why is my direct debit payment not recognised? Why is my transfer pending? Why is my balance not updated after a cheque or cash deposit? Why was my cash withdrawal declined? How do I activate my card? Why is my card payment not recognised? How do I get a virtual card? Why am I unable to verify my identity? How do I verify the source of my funds? How do I edit my personal details? How do I verify my top-up? Which cards and currencies are supported? Why did I receive the wrong amount of cash? Why was a fee charged for my card payment? What is the charge for currency exchange? How do I request a refund? How do I get a physical card? Why did my transfer fail? What is the estimate for card delivery? Why is the exchange rate wrong for my card payment? Why was my card payment declined? Why is my refund not showing up? How do I change my PIN? Why was my top-up reverted? What is the charge for topping up by bank transfer?