I haven't received my PIN yet. Do I need to get it from you?
What should I do if my card is compromised? How do I verify my top-up? Why did I receive the wrong amount of cash? Why is my virtual card not working? What is the estimate for card delivery? What is the timing for transfers? How do I top up by cash or cheque? Why was my cash withdrawal declined? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is swallowed? How do I get a spare card? Why is my direct debit payment not recognised? Why did my transfer fail? Why is my top-up pending? What should I do if my phone is lost or stolen? Why is my transfer pending? Why is my balance not updated after a bank transfer? Why is my card not accepted? Why is my card payment pending? What should I do if I forgot my passcode? How do I change my PIN? Why is my card not working? Why is the beneficiary not allowed? Why is my contactless payment not working? How do I verify my identity? How do I top up my account by card? Is ATM support available? What should I do if my card is about to expire? Why was my card payment declined? Why is my card payment not recognised?