My money transfer has not happened yet
Why was a fee charged for my transfer? What is the timing for transfers? Why is the exchange rate wrong for my cash withdrawal? How do I request a refund? How do I verify my top-up? How can I transfer money into my account? Why is the beneficiary not allowed? What is the charge for cash withdrawal? What is the estimate for card delivery? Is my card a Visa or Mastercard? How do I top up by cash or cheque? Why is the exchange rate wrong for my card payment? Why is there an extra charge on my statement? What is the age limit for using the service? Which cards and currencies are supported? What is the charge for topping up by card? Why was my transfer declined? Why is my card not accepted? How do I cancel a transfer? Why is my PIN blocked? What should I do if my card is compromised? Why was a fee charged for my card payment? Why did my transfer fail? What are the limits for disposable cards? How do I terminate my account? Why is my contactless payment not working? Why is my card payment not recognised? Why is my direct debit payment not recognised? Which fiat currencies are supported? How do I edit my personal details?