I do not have my pin yet
Why is my balance not updated after a bank transfer? What are the limits for disposable cards? How do I top up by cash or cheque? How do I get a spare card? Why was my transaction charged twice? Was my card payment reverted? What should I do if my card is lost or stolen? Why is my top-up pending? What is the age limit for using the service? Why is my card payment not recognised? How do I verify my top-up? Why is my cash withdrawal not recognised? Why is my PIN blocked? Why is the exchange rate wrong for my cash withdrawal? When will my card arrive? What is the charge for topping up by bank transfer? What is the charge for topping up by card? Why is my virtual card not working? How do I terminate my account? Why do I need to verify my identity? Why was my transfer declined? What is the charge for cash withdrawal? Which countries are supported? Why was a fee charged for my transfer? How do I edit my personal details? Which cards and currencies are supported? Why is my transfer pending? How do I order a physical card? How do I verify my identity? How do I activate my card?