I didn't receive the correct exchange rate when I got cash.
Which countries are supported? Why is my cash withdrawal pending? Why did my top-up fail? What should I do if I forgot my passcode? Why is my balance not updated after a cheque or cash deposit? How do I get a spare card? How do I get a virtual card? What is the estimate for card delivery? How do I verify my identity? How do I edit my personal details? Why is the exchange rate wrong for my card payment? How do I terminate my account? Why did my transfer fail? When will my card arrive? How do I link my card? How do I use Apple Pay or Google Pay? How can I exchange currency via the app? How do I cancel a transfer? How do I change my PIN? Why is there an extra charge on my statement? How do I top up my account by card? Why do I need to verify my identity? Why was my transaction charged twice? What should I do if my card is swallowed? What is the age limit for using the service? Why is my card not accepted? What are the limits for disposable cards? Is ATM support available? Why is my card payment not recognised? Why is my transfer pending?