I can't get a contactless payment to work.
What should I do if my phone is lost or stolen? What are the top-up limits? What is the age limit for using the service? Why is my card payment pending? How do I verify my top-up? What should I do if my card is swallowed? Why was my card payment declined? What is the charge for currency exchange? How do I top up by cash or cheque? What is the estimate for card delivery? Why is my refund not showing up? How do I use Apple Pay or Google Pay? How do I terminate my account? How do I change my PIN? Why did I receive the wrong amount of cash? What is the charge for cash withdrawal? How do I receive money? Why is my card payment not recognised? How do I order a physical card? Why is my PIN blocked? How do I get a physical card? How do I get a virtual card? What should I do if my card is about to expire? Why is there an extra charge on my statement? What should I do if my card is compromised? How do I request a refund? What is the charge for topping up by card? How do I verify my identity? Why am I unable to verify my identity? What is the current exchange rate?