Why is my PIN blocked?
Why did my top-up fail? How do I order a physical card? How do I edit my personal details? Why is my cash withdrawal not recognised? What should I do if my card is about to expire? Is ATM support available? Why is my card not working? Why was a fee charged for my transfer? Why is my contactless payment not working? Why was my cash withdrawal declined? Why was my top-up reverted? How do I get a spare card? Why is the exchange rate wrong for my cash withdrawal? How do I get a virtual card? Why is my virtual card not working? Why do I need to verify my identity? What is the charge for topping up by card? Why is my card payment pending? When will my card arrive? How do I top up my account by card? Why is the beneficiary not allowed? What is the age limit for using the service? How can I get a disposable virtual card? Was my card payment reverted? Why is there an extra charge on my statement? Why is my refund not showing up? How do I request a refund? Which fiat currencies are supported? Why did I receive the wrong amount of cash? What is the charge for cash withdrawal?