When do I get my PIN?
How do I edit my personal details? What is the current exchange rate? Why did my transfer fail? Why is my card not working? What should I do if my card is swallowed? Why do I need to verify my identity? What is automatic top-up? How do I change my PIN? Why is the beneficiary not allowed? Why is my direct debit payment not recognised? What should I do if my phone is lost or stolen? What are the top-up limits? Is my card a Visa or Mastercard? Why was my transfer declined? What is the age limit for using the service? What is the charge for topping up by card? How do I verify the source of my funds? How do I use Apple Pay or Google Pay? When will my card arrive? Why is my PIN blocked? How do I terminate my account? What is the charge for currency exchange? Why did my top-up fail? What should I do if my card is compromised? Why was my cash withdrawal declined? Why is my cash withdrawal not recognised? What are the limits for disposable cards? How do I verify my identity? What should I do if my card is lost or stolen? Why is my card not accepted?