My top up was rejected. Why?
Why did my top-up fail? Why has my transfer not been received by the recipient? How do I link my card? Why is my direct debit payment not recognised? Why is my virtual card not working? What are the limits for disposable cards? Why is my card not working? Why is the exchange rate wrong for my cash withdrawal? How do I activate my card? What should I do if my card is about to expire? How can I transfer money into my account? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? Why do I need to verify my identity? What should I do if I forgot my passcode? How do I receive money? Why is my card not accepted? How do I top up by cash or cheque? Why did my transfer fail? Why is the beneficiary not allowed? How do I change my PIN? Was my card payment reverted? What should I do if my phone is lost or stolen? When will my card arrive? How do I top up my account by card? How do I request a refund? Why is my card payment pending? What should I do if my card is swallowed? How do I get a virtual card? Why was my card payment declined?