why do I need to show ID
What is the charge for topping up by card? What is the charge for currency exchange? Why am I unable to verify my identity? Why is the exchange rate wrong for my cash withdrawal? How can I get a disposable virtual card? How do I get a spare card? How do I activate my card? What should I do if my card is swallowed? What is the charge for topping up by bank transfer? How do I terminate my account? Why was my card payment declined? Which fiat currencies are supported? How do I receive money? Why is my refund not showing up? What are the top-up limits? What should I do if I forgot my passcode? Why was a fee charged for my transfer? What is the timing for transfers? Why is my top-up pending? What is the age limit for using the service? Why is my virtual card not working? Why is my balance not updated after a cheque or cash deposit? Why is my card not working? Is ATM support available? How can I transfer money into my account? How do I change my PIN? Why is the exchange rate wrong for my card payment? How do I verify my top-up? What is the charge for cash withdrawal? How do I use Apple Pay or Google Pay?