What do I have to do to activate my card?
Why was my transfer declined? Why was a fee charged for my card payment? Why was my top-up reverted? Why is my PIN blocked? Why is my card not accepted? Why is my direct debit payment not recognised? What is the charge for topping up by bank transfer? What is the charge for currency exchange? What is the charge for topping up by card? Why is my contactless payment not working? How do I terminate my account? How do I get a virtual card? Why is there an extra charge on my statement? What is the charge for cash withdrawal? How do I use Apple Pay or Google Pay? How do I verify my top-up? How do I link my card? Why did I receive the wrong amount of cash? Why do I need to verify my identity? How do I get a spare card? What should I do if my phone is lost or stolen? How do I top up my account by card? How do I cancel a transfer? Why is my card payment not recognised? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? What should I do if my card is swallowed? How do I request a refund? Which fiat currencies are supported? Why is my balance not updated after a cheque or cash deposit?