My card hasn't been working when I try to use it.
How do I edit my personal details? What should I do if my card is swallowed? How do I use Apple Pay or Google Pay? Why do I need to verify my identity? How do I verify my top-up? Why is my balance not updated after a bank transfer? Why is my contactless payment not working? Which fiat currencies are supported? What is the charge for currency exchange? How do I change my PIN? What are the top-up limits? What is the timing for transfers? Why did my transfer fail? Why did I receive the wrong amount of cash? How do I verify my identity? Which cards and currencies are supported? Why am I unable to verify my identity? What should I do if my phone is lost or stolen? Why is my card payment not recognised? Why is there an extra charge on my statement? What are the limits for disposable cards? How do I request a refund? Was my card payment reverted? When will my card arrive? Why is my card payment pending? What is the charge for topping up by bank transfer? Why was my transaction charged twice? How do I top up by cash or cheque? How do I receive money? Why is the exchange rate wrong for my cash withdrawal?