On my app I can see that a direct debit payment that I didn't do, appears.
What should I do if my card is about to expire? Why is my balance not updated after a bank transfer? What is the charge for topping up by card? How do I use Apple Pay or Google Pay? Why is my cash withdrawal not recognised? What is the estimate for card delivery? How do I change my PIN? Why is my card payment not recognised? How do I edit my personal details? Which countries are supported? How do I get a spare card? Why am I unable to verify my identity? How can I exchange currency via the app? What should I do if my phone is lost or stolen? Why was a fee charged for my transfer? What is the current exchange rate? How do I activate my card? What is the timing for transfers? Why was my transaction charged twice? How do I terminate my account? Was my card payment reverted? Why is my card payment pending? Why is my cash withdrawal pending? Why is my top-up pending? Why has my transfer not been received by the recipient? Which cards and currencies are supported? Why is my virtual card not working? When will my card arrive? How do I get a physical card? Is my card a Visa or Mastercard?