Why can I not do a  transfer
What should I do if my phone is lost or stolen? Why am I unable to verify my identity? Why was my cash withdrawal declined? Why did my top-up fail? What is the charge for topping up by card? How do I get a spare card? What are the limits for disposable cards? Why is my card not accepted? Why was my transfer declined? What is the charge for currency exchange? When will my card arrive? How can I exchange currency via the app? How do I verify my top-up? What is the age limit for using the service? How do I top up by cash or cheque? Why is my card payment pending? What should I do if my card is compromised? How do I get a virtual card? How do I get a physical card? Is ATM support available? Why is the exchange rate wrong for my cash withdrawal? Why is my direct debit payment not recognised? Is my card a Visa or Mastercard? Why do I need to verify my identity? Why is my balance not updated after a cheque or cash deposit? How do I top up my account by card? Why is my virtual card not working? How do I receive money? Why is my card not working? How do I use Apple Pay or Google Pay?