Why do I need to verify my account?
Which fiat currencies are supported? Is my card a Visa or Mastercard? How do I edit my personal details? Why is my direct debit payment not recognised? Why was a fee charged for my card payment? How do I receive money? How do I get a physical card? Why did my transfer fail? Why did I receive the wrong amount of cash? Why was my transfer declined? Why am I unable to verify my identity? Why has my transfer not been received by the recipient? When will my card arrive? Why is my cash withdrawal pending? Which countries are supported? What is the charge for topping up by card? Why did my top-up fail? How can I exchange currency via the app? Which cards and currencies are supported? What should I do if my card is swallowed? Why was my top-up reverted? How do I verify the source of my funds? How do I verify my top-up? What is the charge for currency exchange? Why is my card payment pending? Why is my card payment not recognised? Why is my cash withdrawal not recognised? What are the top-up limits? What is the current exchange rate? Why is my top-up pending?