I can not find my phone or it has been stolen.
How do I top up by cash or cheque? Was my card payment reverted? How do I order a physical card? Why is my direct debit payment not recognised? Why was my transfer declined? Why is my card payment not recognised? Why did I receive the wrong amount of cash? Is ATM support available? How do I verify my top-up? Which countries are supported? When will my card arrive? How can I exchange currency via the app? Why is my card not working? Why was my transaction charged twice? How do I receive money? Why is the beneficiary not allowed? How do I change my PIN? What are the top-up limits? Why was a fee charged for my card payment? What is the charge for currency exchange? Why did my transfer fail? How do I verify the source of my funds? Which fiat currencies are supported? Why was my cash withdrawal declined? Which cards and currencies are supported? Why is my balance not updated after a bank transfer? Why is my virtual card not working? Why was my top-up reverted? How do I request a refund? Why is my top-up pending?