Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.
Why was a fee charged for my card payment? How do I edit my personal details? Which countries are supported? What is the timing for transfers? Why was my card payment declined? How do I verify my top-up? Why did I receive the wrong amount of cash? How do I use Apple Pay or Google Pay? What is automatic top-up? Why is my PIN blocked? How can I transfer money into my account? How do I get a physical card? How do I link my card? Why was a fee charged for my transfer? What should I do if my phone is lost or stolen? What is the age limit for using the service? What is the charge for cash withdrawal? How do I order a physical card? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? Why has my transfer not been received by the recipient? Why is my contactless payment not working? How do I cancel a transfer? Why do I need to verify my identity? What should I do if my card is lost or stolen? Why was my transfer declined? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? Why is my transfer pending? Why is there an extra charge on my statement?