Will I be charged for receiving the money?
Which countries are supported? Why is my direct debit payment not recognised? Why is the beneficiary not allowed? Why was my transaction charged twice? What is the timing for transfers? How do I receive money? How do I verify my top-up? Why is my refund not showing up? Why is my contactless payment not working? Why was my transfer declined? Why is my balance not updated after a bank transfer? What should I do if my card is about to expire? What are the limits for disposable cards? What is the charge for topping up by card? How do I cancel a transfer? Why am I unable to verify my identity? Why was my card payment declined? Why is my virtual card not working? Why is the exchange rate wrong for my cash withdrawal? How do I get a spare card? What is the charge for currency exchange? Why is my card payment not recognised? Why was my top-up reverted? How do I change my PIN? Which fiat currencies are supported? What is the current exchange rate? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? Why was a fee charged for my card payment? Why was my cash withdrawal declined?