I moved and would like to change my address.
Why is there an extra charge on my statement? Is my card a Visa or Mastercard? Why is my card not working? Why is my cash withdrawal pending? How can I exchange currency via the app? What is the charge for currency exchange? Why is my card not accepted? Why is my transfer pending? Why is my balance not updated after a cheque or cash deposit? Why is my refund not showing up? Why is the exchange rate wrong for my cash withdrawal? How do I use Apple Pay or Google Pay? What are the limits for disposable cards? How do I top up by cash or cheque? What is automatic top-up? How do I receive money? Why did I receive the wrong amount of cash? How do I get a spare card? Why is my PIN blocked? What is the charge for topping up by bank transfer? Why is my cash withdrawal not recognised? Why was a fee charged for my transfer? What is the estimate for card delivery? What should I do if my card is compromised? What is the timing for transfers? Why was my transfer declined? What should I do if my card is about to expire? Why was my top-up reverted? Why is my top-up pending? How do I request a refund?