I was charged an additional amount of money for making a purchase with my card
What is the charge for topping up by card? How do I top up my account by card? How do I top up by cash or cheque? What are the top-up limits? Why did my transfer fail? Why was a fee charged for my transfer? How do I verify the source of my funds? Why is my PIN blocked? Is ATM support available? Why is my balance not updated after a bank transfer? Why is my card payment pending? Why is my direct debit payment not recognised? Why do I need to verify my identity? How can I get a disposable virtual card? Why did I receive the wrong amount of cash? Why am I unable to verify my identity? What should I do if my phone is lost or stolen? How do I cancel a transfer? How do I get a virtual card? How do I link my card? What is the current exchange rate? What should I do if I forgot my passcode? How do I request a refund? How do I terminate my account? What is automatic top-up? Why is my card not accepted? How do I change my PIN? Why was my transfer declined? How can I transfer money into my account? What is the charge for cash withdrawal?