Can you please explain why my beneficiary is not allowed?
How do I link my card? Why do I need to verify my identity? What is the charge for cash withdrawal? Why has my transfer not been received by the recipient? What should I do if my card is lost or stolen? Why is my cash withdrawal pending? Why is my card not working? Which fiat currencies are supported? Was my card payment reverted? What is the age limit for using the service? Why is my direct debit payment not recognised? How do I order a physical card? Why is my top-up pending? Why was my transfer declined? Why is my balance not updated after a bank transfer? How can I transfer money into my account? Why was my cash withdrawal declined? Which cards and currencies are supported? How do I top up my account by card? What should I do if my phone is lost or stolen? How do I verify the source of my funds? How do I top up by cash or cheque? Why is there an extra charge on my statement? What is the timing for transfers? How do I receive money? Why is my transfer pending? What is the charge for topping up by card? What should I do if my card is about to expire? Is my card a Visa or Mastercard? Why did I receive the wrong amount of cash?