There was a charge applied when I used my card.
Why is my direct debit payment not recognised? How do I top up by cash or cheque? Why is my cash withdrawal pending? Why is my virtual card not working? What is the charge for topping up by bank transfer? Why was my card payment declined? What are the limits for disposable cards? What should I do if my card is compromised? What should I do if my phone is lost or stolen? Why did my transfer fail? Why is my PIN blocked? Why was my transaction charged twice? How do I verify the source of my funds? Why has my transfer not been received by the recipient? Why is my transfer pending? Why do I need to verify my identity? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? How do I terminate my account? What should I do if my card is swallowed? Why did I receive the wrong amount of cash? What should I do if my card is about to expire? How do I get a physical card? How can I get a disposable virtual card? What is the charge for topping up by card? What is the estimate for card delivery? Why is my cash withdrawal not recognised? Is ATM support available? Why is the exchange rate wrong for my cash withdrawal? Which cards and currencies are supported?