There's a payment in my history I don't recognize
What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? Why is the beneficiary not allowed? Why was my card payment declined? Why is the exchange rate wrong for my cash withdrawal? Why did I receive the wrong amount of cash? Why has my transfer not been received by the recipient? How do I terminate my account? Why was a fee charged for my transfer? Why is my PIN blocked? Why did my transfer fail? What is the timing for transfers? How do I verify the source of my funds? Why is my cash withdrawal pending? How do I verify my top-up? How do I link my card? Is my card a Visa or Mastercard? Why was my transfer declined? Why is my card not working? How do I use Apple Pay or Google Pay? How do I order a physical card? How do I receive money? How do I get a virtual card? How do I cancel a transfer? Why do I need to verify my identity? What is the charge for currency exchange? How can I transfer money into my account? Why did my top-up fail? What is automatic top-up? What should I do if my card is lost or stolen?