Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?
Why was a fee charged for my card payment? What should I do if my card is about to expire? Why is my direct debit payment not recognised? What are the top-up limits? Why did I receive the wrong amount of cash? Why do I need to verify my identity? Was my card payment reverted? Why was my card payment declined? How do I order a physical card? What should I do if my phone is lost or stolen? What is the estimate for card delivery? How do I get a virtual card? How do I cancel a transfer? Why is my cash withdrawal not recognised? Why was my top-up reverted? How do I terminate my account? Why is my cash withdrawal pending? Why is my card not working? How do I get a spare card? Why was my transfer declined? Which countries are supported? How do I top up by cash or cheque? Why was a fee charged for my transfer? Why is my contactless payment not working? Which cards and currencies are supported? How do I receive money? What is the current exchange rate? How do I top up my account by card? Why is my balance not updated after a bank transfer? How can I transfer money into my account?