Why was a payment cancelled on my account?
Why is my card not working? How do I top up my account by card? How do I get a physical card? Is ATM support available? What is the charge for topping up by card? Why did I receive the wrong amount of cash? How do I verify my identity? Which fiat currencies are supported? How do I activate my card? How do I link my card? Why has my transfer not been received by the recipient? Why did my transfer fail? How do I order a physical card? Why is the beneficiary not allowed? Why do I need to verify my identity? What should I do if my card is about to expire? Why is my card not accepted? Why is my cash withdrawal pending? Is my card a Visa or Mastercard? What is automatic top-up? What is the charge for cash withdrawal? Why am I unable to verify my identity? What is the age limit for using the service? How do I cancel a transfer? Why is the exchange rate wrong for my cash withdrawal? How do I receive money? What is the charge for currency exchange? How do I top up by cash or cheque? What is the charge for topping up by bank transfer? When will my card arrive?