I was issued a card about a week ago. why hasn't it come in yet?
What is the age limit for using the service? How do I terminate my account? What is the charge for cash withdrawal? What should I do if my card is compromised? What are the top-up limits? Why is my transfer pending? What is the charge for topping up by card? Why is there an extra charge on my statement? Why is my virtual card not working? What should I do if my phone is lost or stolen? How do I top up by cash or cheque? Why am I unable to verify my identity? Why did my top-up fail? Why is my top-up pending? What is the charge for currency exchange? Why is my PIN blocked? Why is my card not accepted? What should I do if I forgot my passcode? Why do I need to verify my identity? Why is my refund not showing up? How do I change my PIN? What is the timing for transfers? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my transfer? Why was my cash withdrawal declined? How do I verify my identity? How can I transfer money into my account? What is automatic top-up? Why is my card not working? Why is my direct debit payment not recognised?