My account was charged a fee. When did you start charging extra for card payments?
Why was my cash withdrawal declined? How do I top up by cash or cheque? How do I terminate my account? What should I do if my card is swallowed? How do I verify the source of my funds? How do I activate my card? Why do I need to verify my identity? Is ATM support available? Why is my virtual card not working? What is the estimate for card delivery? Why was my top-up reverted? What is the charge for topping up by bank transfer? Why is my balance not updated after a bank transfer? What should I do if I forgot my passcode? Why is my refund not showing up? Why did my top-up fail? How do I get a spare card? Why is my card payment not recognised? How do I verify my top-up? How can I get a disposable virtual card? What should I do if my phone is lost or stolen? What should I do if my card is about to expire? How do I get a physical card? What are the top-up limits? Which cards and currencies are supported? How do I top up my account by card? Why is my direct debit payment not recognised? What is the current exchange rate? How do I edit my personal details? How do I verify my identity?