I really want a physical card. How do I get one?
Why is my cash withdrawal pending? Why is the exchange rate wrong for my card payment? Why did my transfer fail? How do I verify my top-up? What is the charge for topping up by card? Is ATM support available? How do I top up my account by card? Why did my top-up fail? What should I do if my card is about to expire? How do I activate my card? Why is my PIN blocked? Why is there an extra charge on my statement? Why is my contactless payment not working? When will my card arrive? Why is my balance not updated after a bank transfer? Why was my top-up reverted? Why am I unable to verify my identity? Why was my transaction charged twice? How do I edit my personal details? How do I get a physical card? Which countries are supported? How can I transfer money into my account? How do I receive money? Why was a fee charged for my transfer? Why is my balance not updated after a cheque or cash deposit? How do I get a virtual card? Why was my card payment declined? Why is my top-up pending? Why is my direct debit payment not recognised? How do I use Apple Pay or Google Pay?