I forgot my password to get into the app!
Why was my top-up reverted? How do I request a refund? Which fiat currencies are supported? How do I verify the source of my funds? How can I exchange currency via the app? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? Why is my refund not showing up? What is the current exchange rate? Why is my top-up pending? What should I do if my card is swallowed? Is ATM support available? Which countries are supported? Why is the exchange rate wrong for my cash withdrawal? How do I top up my account by card? How do I change my PIN? What is the charge for topping up by bank transfer? Why did I receive the wrong amount of cash? Why is my card not accepted? Why did my top-up fail? How do I verify my identity? How do I edit my personal details? Why was a fee charged for my card payment? How do I top up by cash or cheque? Why is my card payment pending? What is the age limit for using the service? How do I receive money? Why am I unable to verify my identity? Was my card payment reverted? How can I get a disposable virtual card?