I tried to withdraw some funds from my card, but was declined. How can I get my money?
How do I receive money? What are the limits for disposable cards? How do I get a spare card? Why has my transfer not been received by the recipient? What should I do if my card is compromised? What is the charge for topping up by card? How do I get a physical card? How do I terminate my account? What are the top-up limits? How do I top up my account by card? Why is my transfer pending? Why is my card payment not recognised? Why is there an extra charge on my statement? What is automatic top-up? How do I top up by cash or cheque? What is the charge for topping up by bank transfer? Why was my transfer declined? Why is my cash withdrawal pending? Why is my card not accepted? How do I change my PIN? How do I edit my personal details? Why is my card not working? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a bank transfer? Why do I need to verify my identity? How do I link my card? How do I activate my card? Why is my virtual card not working? Why is my cash withdrawal not recognised? What is the charge for currency exchange?