Why is there an uknown charge showing on my account?
Why is my top-up pending? What is automatic top-up? What is the age limit for using the service? Why is there an extra charge on my statement? How do I terminate my account? Why is my balance not updated after a bank transfer? How do I receive money? Was my card payment reverted? What is the charge for topping up by bank transfer? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a cheque or cash deposit? Why is the beneficiary not allowed? Why was a fee charged for my card payment? What should I do if I forgot my passcode? What are the top-up limits? What are the limits for disposable cards? How do I order a physical card? Why is my refund not showing up? When will my card arrive? How do I activate my card? What is the charge for topping up by card? Why is my card not working? How do I top up by cash or cheque? Which cards and currencies are supported? What is the charge for cash withdrawal? Why is my PIN blocked? Why is my virtual card not working? Why do I need to verify my identity? What is the estimate for card delivery?