Why am I being charged the wrong currency exchange when I purchased something abroad?
When will my card arrive? How do I order a physical card? Why is my cash withdrawal pending? Why is the exchange rate wrong for my cash withdrawal? What should I do if I forgot my passcode? Is my card a Visa or Mastercard? Why was my card payment declined? What should I do if my card is compromised? Why is my refund not showing up? Why is my transfer pending? Why was a fee charged for my card payment? How can I exchange currency via the app? How do I top up my account by card? Why is my direct debit payment not recognised? How do I cancel a transfer? Why is my top-up pending? Why was my transfer declined? Why am I unable to verify my identity? Why is my card not working? What are the top-up limits? Why was my cash withdrawal declined? Why is my balance not updated after a cheque or cash deposit? What is the charge for cash withdrawal? Why has my transfer not been received by the recipient? What should I do if my card is about to expire? Why is my card not accepted? What is the charge for topping up by bank transfer? Why is my card payment pending? Which cards and currencies are supported? How do I verify the source of my funds?