What caused my top-up to be returned?
How do I link my card? Why is my card payment not recognised? What should I do if my card is lost or stolen? Why is my refund not showing up? Why did my top-up fail? How do I get a spare card? How do I verify my top-up? Why is the beneficiary not allowed? How do I use Apple Pay or Google Pay? What is the age limit for using the service? What is the charge for topping up by bank transfer? What should I do if I forgot my passcode? What is the charge for currency exchange? Why is there an extra charge on my statement? How do I verify my identity? What are the top-up limits? Why is my balance not updated after a bank transfer? Why is my card not accepted? What should I do if my card is compromised? What is the estimate for card delivery? Why is my transfer pending? How do I change my PIN? Why has my transfer not been received by the recipient? Why was my transfer declined? Why is my virtual card not working? Is ATM support available? Why is my card payment pending? How do I get a physical card? Why is my top-up pending? How do I request a refund?