Would I be able to refund an item?
Why am I unable to verify my identity? Why did I receive the wrong amount of cash? How do I top up by cash or cheque? What should I do if my card is swallowed? Why is my balance not updated after a cheque or cash deposit? Why is there an extra charge on my statement? What is the charge for topping up by bank transfer? Why is my card not accepted? What is the timing for transfers? Why was my cash withdrawal declined? What should I do if I forgot my passcode? Is ATM support available? Why is my transfer pending? Why is the beneficiary not allowed? How do I link my card? What is the charge for topping up by card? What are the top-up limits? What should I do if my card is about to expire? How do I order a physical card? Why is my refund not showing up? How do I get a physical card? Why is my direct debit payment not recognised? How do I verify the source of my funds? How do I get a spare card? Why is my top-up pending? What should I do if my phone is lost or stolen? What is the charge for cash withdrawal? Why was my top-up reverted? What is the current exchange rate? Why was my card payment declined?