I thought transfers were free. Why was I charged to transfer?
Why was my cash withdrawal declined? How do I top up by cash or cheque? What should I do if my card is lost or stolen? What should I do if my card is about to expire? Why is my virtual card not working? What is automatic top-up? How do I request a refund? Why did my transfer fail? Why was my card payment declined? Why do I need to verify my identity? What are the limits for disposable cards? How can I exchange currency via the app? How do I verify my identity? Which fiat currencies are supported? What should I do if my card is swallowed? What is the charge for currency exchange? How do I cancel a transfer? Is ATM support available? Why is my cash withdrawal pending? Is my card a Visa or Mastercard? How do I get a spare card? How do I verify the source of my funds? Why is the beneficiary not allowed? Why did I receive the wrong amount of cash? What is the charge for topping up by bank transfer? How do I receive money? Why is my card not accepted? How do I link my card? Why is my balance not updated after a bank transfer? Why was my top-up reverted?