How are the exchange rates determined?
How do I order a physical card? How do I link my card? How do I activate my card? Why is my PIN blocked? How do I terminate my account? Why is the exchange rate wrong for my card payment? How do I cancel a transfer? What are the top-up limits? Why is my direct debit payment not recognised? Why is my card payment pending? Why is my transfer pending? How do I request a refund? Was my card payment reverted? What is the charge for topping up by card? Why did I receive the wrong amount of cash? Why is my card payment not recognised? What is automatic top-up? Why is there an extra charge on my statement? Why is my cash withdrawal pending? Why is my virtual card not working? How do I get a spare card? Why was my transfer declined? Why is my contactless payment not working? Why is my top-up pending? Which countries are supported? Why was my cash withdrawal declined? Why is the exchange rate wrong for my cash withdrawal? Why is my card not working? What is the age limit for using the service? Why is my card not accepted?