Why do transfers get declined?
Why is my refund not showing up? How do I get a spare card? Is my card a Visa or Mastercard? Why was my top-up reverted? Why is there an extra charge on my statement? Why did I receive the wrong amount of cash? How do I top up my account by card? What is the charge for currency exchange? Why is my card not working? What should I do if my phone is lost or stolen? How do I top up by cash or cheque? Which fiat currencies are supported? Why was my transaction charged twice? Why is my virtual card not working? How do I verify my identity? How do I get a virtual card? Why is the exchange rate wrong for my cash withdrawal? Why did my transfer fail? How do I cancel a transfer? Why is my card not accepted? What is the timing for transfers? How can I get a disposable virtual card? How do I request a refund? Why is my contactless payment not working? How do I get a physical card? What is the current exchange rate? Why is my transfer pending? Why was a fee charged for my card payment? How do I order a physical card? How do I verify the source of my funds?