My purchase used the wrong exchange rate
How do I cancel a transfer? Why am I unable to verify my identity? What is the charge for topping up by card? What is the charge for currency exchange? Why is my cash withdrawal not recognised? Which fiat currencies are supported? How can I get a disposable virtual card? What are the top-up limits? Why did I receive the wrong amount of cash? What should I do if my card is swallowed? How do I link my card? When will my card arrive? Why is my direct debit payment not recognised? Why was a fee charged for my transfer? Why did my top-up fail? Why was my card payment declined? Which countries are supported? Why do I need to verify my identity? What is the age limit for using the service? Why is my refund not showing up? Why has my transfer not been received by the recipient? Is my card a Visa or Mastercard? How do I terminate my account? How do I edit my personal details? Why is my PIN blocked? How do I order a physical card? Why is my card not working? Why was a fee charged for my card payment? How do I verify my identity? What should I do if my card is compromised?