I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?
How can I exchange currency via the app? What should I do if my card is lost or stolen? How do I top up by cash or cheque? Why is my direct debit payment not recognised? Is my card a Visa or Mastercard? Why was a fee charged for my card payment? Why is the beneficiary not allowed? How do I top up my account by card? Why am I unable to verify my identity? How do I verify my identity? How do I order a physical card? How do I link my card? What should I do if I forgot my passcode? How do I verify my top-up? Which fiat currencies are supported? Why is my contactless payment not working? Why is my cash withdrawal not recognised? Why was my transaction charged twice? How do I request a refund? How can I transfer money into my account? How can I get a disposable virtual card? Why is my PIN blocked? How do I activate my card? What should I do if my card is compromised? Why is my top-up pending? Is ATM support available? How do I cancel a transfer? How do I get a virtual card? Why has my transfer not been received by the recipient? What is the timing for transfers?