What's wrong with my card? The clerk at the grocery store said it was declined.
Why do I need to verify my identity? Why was my transaction charged twice? How do I receive money? What is the timing for transfers? What are the top-up limits? Why is my card not accepted? How do I get a spare card? How do I use Apple Pay or Google Pay? What should I do if my phone is lost or stolen? How do I top up my account by card? What should I do if my card is lost or stolen? What is the charge for topping up by bank transfer? How do I edit my personal details? How do I order a physical card? When will my card arrive? Why is my cash withdrawal pending? Why did my top-up fail? How do I cancel a transfer? How do I verify the source of my funds? Why is my cash withdrawal not recognised? How do I verify my identity? Why is my top-up pending? How do I get a physical card? Why was my card payment declined? Is ATM support available? How can I get a disposable virtual card? Why is my card payment pending? What should I do if I forgot my passcode? Why is the exchange rate wrong for my cash withdrawal? Why is my balance not updated after a cheque or cash deposit?