Why am I being charged to transfer funds?
How do I get a virtual card? How do I request a refund? How do I order a physical card? How do I verify my top-up? Why is the exchange rate wrong for my card payment? Why is my virtual card not working? What is the timing for transfers? What is automatic top-up? Why was my transaction charged twice? How do I top up by cash or cheque? How do I get a physical card? Why is my card not working? What should I do if my card is lost or stolen? How can I exchange currency via the app? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? How do I terminate my account? Why is my cash withdrawal not recognised? How do I change my PIN? What is the age limit for using the service? What is the charge for topping up by card? How can I transfer money into my account? How do I verify the source of my funds? What is the charge for cash withdrawal? How do I link my card? Why was my transfer declined? What should I do if my card is swallowed? What should I do if my phone is lost or stolen? How do I receive money? Why was a fee charged for my card payment?