There was an extra charge when I used my card
What should I do if my card is lost or stolen? Why is my balance not updated after a bank transfer? What should I do if my card is compromised? Why is the beneficiary not allowed? Why is my card payment pending? Was my card payment reverted? How can I transfer money into my account? How do I receive money? Why was my cash withdrawal declined? Why has my transfer not been received by the recipient? Which countries are supported? What should I do if I forgot my passcode? How do I request a refund? Which cards and currencies are supported? How do I top up my account by card? What is the charge for topping up by card? Is my card a Visa or Mastercard? Why did I receive the wrong amount of cash? What are the limits for disposable cards? How do I change my PIN? Why is my card payment not recognised? Why was my transfer declined? Why was my card payment declined? How can I exchange currency via the app? Why is there an extra charge on my statement? What is the current exchange rate? What should I do if my phone is lost or stolen? Why did my transfer fail? What is the charge for cash withdrawal? Why is my direct debit payment not recognised?