I already paid to top-up but the funds aren't available yet, where are they?
Why is my cash withdrawal pending? How do I request a refund? How do I activate my card? Why am I unable to verify my identity? Why is my refund not showing up? Why is my card not working? Why is there an extra charge on my statement? Why is the exchange rate wrong for my cash withdrawal? Which cards and currencies are supported? Why is my card not accepted? How do I verify the source of my funds? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? What is the charge for topping up by bank transfer? Why was a fee charged for my transfer? How do I top up my account by card? What should I do if I forgot my passcode? How do I top up by cash or cheque? Why is the beneficiary not allowed? How do I link my card? What is the charge for currency exchange? Why did I receive the wrong amount of cash? Why did my top-up fail? How do I verify my identity? How can I transfer money into my account? How do I get a virtual card? Why is my virtual card not working? Why was my transfer declined? Why is my card payment not recognised? How do I cancel a transfer?