My card was refused
Why has my transfer not been received by the recipient? Why is my top-up pending? Why was my cash withdrawal declined? How do I link my card? Why is my contactless payment not working? How do I get a physical card? How do I change my PIN? What should I do if my card is compromised? Which fiat currencies are supported? What is the charge for topping up by bank transfer? What should I do if my card is about to expire? How do I terminate my account? Why is my balance not updated after a cheque or cash deposit? What are the top-up limits? What should I do if my phone is lost or stolen? Why is my PIN blocked? Why is my card payment pending? What are the limits for disposable cards? Why was my transfer declined? How do I verify my identity? Why am I unable to verify my identity? Why is the exchange rate wrong for my cash withdrawal? What is the age limit for using the service? What is the estimate for card delivery? Why is my card not accepted? Why is the exchange rate wrong for my card payment? Why was my top-up reverted? How can I get a disposable virtual card? Why did my transfer fail? How do I cancel a transfer?