How do I go about verifying my identity?
What is automatic top-up? What is the age limit for using the service? Why is my transfer pending? How can I transfer money into my account? What should I do if my card is lost or stolen? What is the estimate for card delivery? How do I top up by cash or cheque? Why is my cash withdrawal pending? Why is my card payment not recognised? Why is my balance not updated after a cheque or cash deposit? Why is the exchange rate wrong for my cash withdrawal? Why is the exchange rate wrong for my card payment? What is the current exchange rate? How do I verify my top-up? Why is my refund not showing up? Why is my PIN blocked? What is the charge for topping up by card? How do I verify the source of my funds? Why was a fee charged for my transfer? Which cards and currencies are supported? Why is my virtual card not working? How do I request a refund? How do I link my card? Why was my top-up reverted? How do I get a virtual card? Why is my contactless payment not working? When will my card arrive? Why is my card not working? How do I get a physical card? Why was my cash withdrawal declined?