I tried to top up, but the funds show up as pending. I thought it was instant?
Why is there an extra charge on my statement? What should I do if my card is lost or stolen? Why is my contactless payment not working? Which cards and currencies are supported? How do I verify the source of my funds? How do I request a refund? What should I do if my card is about to expire? Why is my virtual card not working? Why did my top-up fail? Why has my transfer not been received by the recipient? Why is my direct debit payment not recognised? Why is my refund not showing up? Why was my cash withdrawal declined? How do I activate my card? How do I order a physical card? Why was my card payment declined? Why do I need to verify my identity? What is the charge for topping up by card? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? Why was my top-up reverted? Why did I receive the wrong amount of cash? Why is my card not accepted? Why is my transfer pending? What is the charge for currency exchange? What is the current exchange rate? Why is my cash withdrawal not recognised? What should I do if my phone is lost or stolen? What should I do if my card is compromised? Why was a fee charged for my card payment?