My son has just turned 13, is he old enough for an account?
How do I use Apple Pay or Google Pay? How can I transfer money into my account? Why is my balance not updated after a bank transfer? How do I receive money? What are the top-up limits? How do I order a physical card? What is the estimate for card delivery? What is the charge for currency exchange? What should I do if my card is compromised? Why is my PIN blocked? How do I cancel a transfer? How do I verify my identity? How do I change my PIN? How do I verify the source of my funds? What should I do if I forgot my passcode? What is the charge for topping up by bank transfer? How can I exchange currency via the app? Why is there an extra charge on my statement? Was my card payment reverted? Why is my cash withdrawal not recognised? Why is my refund not showing up? What are the limits for disposable cards? Why is my balance not updated after a cheque or cash deposit? Is my card a Visa or Mastercard? Why was my transaction charged twice? What should I do if my phone is lost or stolen? Why do I need to verify my identity? Why am I unable to verify my identity? Why is my contactless payment not working? Why is my top-up pending?