show me how to top up
Why is my contactless payment not working? Why is the exchange rate wrong for my card payment? How do I verify my identity? Why am I unable to verify my identity? Why was my top-up reverted? How do I receive money? Why is my direct debit payment not recognised? How do I get a virtual card? Why was my card payment declined? How do I verify the source of my funds? What should I do if my card is swallowed? Why is my refund not showing up? Why is my card not accepted? How do I use Apple Pay or Google Pay? Why do I need to verify my identity? Why was my transaction charged twice? Why is my cash withdrawal pending? What are the top-up limits? How do I get a physical card? Why is my top-up pending? Why is the exchange rate wrong for my cash withdrawal? How can I exchange currency via the app? Why is the beneficiary not allowed? What should I do if my card is about to expire? Why is there an extra charge on my statement? Why is my card not working? Is my card a Visa or Mastercard? What should I do if my phone is lost or stolen? What is the estimate for card delivery? How can I get a disposable virtual card?