my cash withdrawal is pending, why?
What is the charge for currency exchange? How do I edit my personal details? How do I top up by cash or cheque? What should I do if my card is about to expire? How do I top up my account by card? How do I verify the source of my funds? Why was my transfer declined? Why is my transfer pending? How do I verify my top-up? What is the charge for topping up by bank transfer? What should I do if my phone is lost or stolen? Why is my PIN blocked? What should I do if my card is swallowed? Why is my card not accepted? Was my card payment reverted? How do I activate my card? How do I verify my identity? What should I do if my card is compromised? How do I get a spare card? Why did I receive the wrong amount of cash? Why was my transaction charged twice? What is the estimate for card delivery? What is the timing for transfers? Is my card a Visa or Mastercard? How do I get a virtual card? How can I transfer money into my account? Why did my top-up fail? How do I terminate my account? What are the top-up limits? Why is my card not working?