I need a new card, my old card is expiring.
Is my card a Visa or Mastercard? What are the limits for disposable cards? Which cards and currencies are supported? Why was my cash withdrawal declined? How do I verify the source of my funds? How can I get a disposable virtual card? What is the charge for cash withdrawal? What should I do if my card is lost or stolen? How do I request a refund? Why is my cash withdrawal pending? Why did my top-up fail? How do I top up by cash or cheque? What should I do if my card is swallowed? How can I transfer money into my account? Why is my direct debit payment not recognised? How do I verify my identity? Why is my top-up pending? How do I activate my card? Why is my card not working? Why is the exchange rate wrong for my card payment? How do I get a physical card? Why was my transaction charged twice? Why was a fee charged for my transfer? What is the charge for topping up by bank transfer? What is the age limit for using the service? How do I order a physical card? What is the timing for transfers? Why do I need to verify my identity? What are the top-up limits? How can I exchange currency via the app?