I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?
Why did my top-up fail? Why is my contactless payment not working? Why was my card payment declined? Was my card payment reverted? What is the current exchange rate? Which cards and currencies are supported? Why do I need to verify my identity? How do I link my card? Why did I receive the wrong amount of cash? Why is my transfer pending? Why is there an extra charge on my statement? What is automatic top-up? Is my card a Visa or Mastercard? Why has my transfer not been received by the recipient? What should I do if my card is compromised? How do I edit my personal details? How do I change my PIN? What is the age limit for using the service? How do I use Apple Pay or Google Pay? What should I do if my card is lost or stolen? What is the charge for topping up by bank transfer? How do I get a virtual card? How do I receive money? When will my card arrive? Why is my balance not updated after a bank transfer? Why is my direct debit payment not recognised? Which fiat currencies are supported? Why was my cash withdrawal declined? Which countries are supported? What are the limits for disposable cards?