If my card is about to expire how long would it take to receive a new one and how much would that cost me?
Why is my card not working? Why is my transfer pending? What is the charge for topping up by bank transfer? How do I top up my account by card? How do I receive money? What is the timing for transfers? Why was a fee charged for my transfer? How do I cancel a transfer? Which fiat currencies are supported? Why did my transfer fail? What should I do if my card is lost or stolen? Why did I receive the wrong amount of cash? How do I request a refund? Why is my balance not updated after a cheque or cash deposit? How do I terminate my account? Why is my contactless payment not working? Why was my transaction charged twice? Why is the beneficiary not allowed? How do I use Apple Pay or Google Pay? Which countries are supported? What is automatic top-up? Why is my direct debit payment not recognised? Why did my top-up fail? Why was a fee charged for my card payment? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? How do I top up by cash or cheque? What are the limits for disposable cards? What are the top-up limits? How do I get a spare card?