Why was I charged twice?
Why was my cash withdrawal declined? What should I do if my card is about to expire? Why has my transfer not been received by the recipient? What is the current exchange rate? How do I receive money? How do I request a refund? How do I cancel a transfer? Why was my card payment declined? How do I verify my top-up? Why is my virtual card not working? Why is my card not working? What is the charge for cash withdrawal? What should I do if my phone is lost or stolen? What is the age limit for using the service? What is the timing for transfers? How do I get a spare card? Which countries are supported? Why is the exchange rate wrong for my card payment? What should I do if my card is swallowed? Why is my PIN blocked? What are the top-up limits? Why did my transfer fail? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? How do I verify my identity? Why am I unable to verify my identity? What is automatic top-up? Why is my cash withdrawal pending? Why is my refund not showing up? Why is my cash withdrawal not recognised?