Activate my card
Why was a fee charged for my card payment? What is the charge for cash withdrawal? When will my card arrive? What are the top-up limits? Why is the exchange rate wrong for my card payment? What should I do if my card is about to expire? Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds? How do I get a physical card? Why is my refund not showing up? What is the estimate for card delivery? Why is my card payment not recognised? Is my card a Visa or Mastercard? How do I get a virtual card? Why is my direct debit payment not recognised? Why is my contactless payment not working? Why was my transaction charged twice? What is automatic top-up? Why is my cash withdrawal not recognised? What should I do if my card is compromised? How do I top up by cash or cheque? Why was my transfer declined? How do I change my PIN? Why was my cash withdrawal declined? How do I top up my account by card? How do I verify my top-up? Why do I need to verify my identity? How do I edit my personal details? How do I link my card? How do I cancel a transfer?