I am having trouble to verify my identity
What is the estimate for card delivery? What is the current exchange rate? How do I verify my top-up? How do I top up by cash or cheque? Why was my transaction charged twice? How can I exchange currency via the app? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? Why is my card not working? Why is the exchange rate wrong for my cash withdrawal? How do I use Apple Pay or Google Pay? What is the charge for topping up by card? What should I do if I forgot my passcode? How can I get a disposable virtual card? Why was a fee charged for my card payment? Which countries are supported? Why is my balance not updated after a bank transfer? How do I verify the source of my funds? Why was a fee charged for my transfer? What are the limits for disposable cards? How do I link my card? When will my card arrive? Why is my card payment pending? Was my card payment reverted? Why did my top-up fail? Why is my cash withdrawal pending? What is the charge for topping up by bank transfer? How can I transfer money into my account? How do I get a virtual card? Why is my card payment not recognised?