I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?
Why is the exchange rate wrong for my card payment? How can I transfer money into my account? Why has my transfer not been received by the recipient? Why is my cash withdrawal pending? How can I exchange currency via the app? How do I use Apple Pay or Google Pay? What should I do if I forgot my passcode? What is the age limit for using the service? How do I change my PIN? Which cards and currencies are supported? Why did I receive the wrong amount of cash? Why is my balance not updated after a cheque or cash deposit? Why is the beneficiary not allowed? What is the charge for topping up by bank transfer? How do I verify my identity? Which countries are supported? Why did my transfer fail? Why is my top-up pending? Why is my direct debit payment not recognised? What are the limits for disposable cards? Why is my card not accepted? Why is my balance not updated after a bank transfer? How can I get a disposable virtual card? How do I receive money? How do I terminate my account? Why is my transfer pending? Is ATM support available? What should I do if my card is about to expire? How do I edit my personal details? Why do I need to verify my identity?