The refund doesn't show in my account
Why is the exchange rate wrong for my card payment? What is the estimate for card delivery? What is the charge for topping up by card? How do I request a refund? How do I get a virtual card? Why did I receive the wrong amount of cash? How do I terminate my account? How do I verify the source of my funds? Why is the beneficiary not allowed? What is the timing for transfers? Why was my transaction charged twice? How do I get a spare card? Why has my transfer not been received by the recipient? Why did my top-up fail? Why is my virtual card not working? Is my card a Visa or Mastercard? What should I do if my phone is lost or stolen? Why is my PIN blocked? How do I activate my card? Why am I unable to verify my identity? How do I verify my identity? Why is my card not working? How do I order a physical card? Is ATM support available? What are the top-up limits? How do I top up by cash or cheque? Why is my direct debit payment not recognised? How do I change my PIN? Why was my card payment declined? Why was my top-up reverted?