My pin isn't here yet
Why is my cash withdrawal not recognised? Why is my virtual card not working? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? What should I do if my card is about to expire? What is the charge for currency exchange? How do I order a physical card? How do I verify the source of my funds? What is the estimate for card delivery? Why is my card payment pending? Why was my transaction charged twice? Why is the exchange rate wrong for my card payment? Is ATM support available? Why is my direct debit payment not recognised? How do I use Apple Pay or Google Pay? How do I request a refund? How do I activate my card? How do I verify my identity? What is the timing for transfers? Which fiat currencies are supported? Why is my balance not updated after a bank transfer? Why do I need to verify my identity? What is the age limit for using the service? How do I cancel a transfer? What is automatic top-up? Which cards and currencies are supported? Was my card payment reverted? How do I terminate my account? When will my card arrive? What are the top-up limits?