Hi something is going on with the app.  I see some payments I didn't make?
How do I top up by cash or cheque? What is the charge for topping up by bank transfer? Why is my card not working? How do I change my PIN? What should I do if my phone is lost or stolen? When will my card arrive? Why is the beneficiary not allowed? What is the charge for topping up by card? How do I verify the source of my funds? Why is my card payment pending? How do I order a physical card? Why is my direct debit payment not recognised? Was my card payment reverted? How do I get a physical card? How do I link my card? How do I verify my identity? Is ATM support available? How can I exchange currency via the app? Why is there an extra charge on my statement? Why is the exchange rate wrong for my cash withdrawal? Why did my transfer fail? What is the estimate for card delivery? Why is my cash withdrawal pending? How can I transfer money into my account? Why did I receive the wrong amount of cash? How do I terminate my account? Why is my balance not updated after a bank transfer? Why is my virtual card not working? What should I do if my card is swallowed? Is my card a Visa or Mastercard?