I checked my statement and saw a charge of one pound, where is this charge coming from?
Why is the exchange rate wrong for my cash withdrawal? How do I verify my identity? Why was my cash withdrawal declined? Why is my transfer pending? Which cards and currencies are supported? How do I activate my card? How do I link my card? What is automatic top-up? Why did my transfer fail? Why is my balance not updated after a bank transfer? How do I top up by cash or cheque? What should I do if my phone is lost or stolen? What should I do if my card is compromised? How do I receive money? What is the charge for currency exchange? How do I terminate my account? When will my card arrive? Why was my transaction charged twice? Which countries are supported? Why is my card payment pending? How do I edit my personal details? Why is my card not working? Why was a fee charged for my transfer? Why is my refund not showing up? Why was my top-up reverted? What should I do if my card is about to expire? Why is the beneficiary not allowed? Why is my direct debit payment not recognised? Is ATM support available? How do I get a virtual card?