Why are you charging me fees for using my card?
How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? Why is the exchange rate wrong for my card payment? What is the charge for cash withdrawal? Why is my contactless payment not working? Why was my transaction charged twice? What should I do if my card is compromised? Why is my card not accepted? What is the timing for transfers? Why is my cash withdrawal pending? How do I get a spare card? What is the charge for topping up by card? Why has my transfer not been received by the recipient? How do I top up my account by card? Why is my card not working? When will my card arrive? Why was my transfer declined? What is the age limit for using the service? Why is my cash withdrawal not recognised? How do I receive money? Why was my top-up reverted? How do I top up by cash or cheque? How do I verify the source of my funds? How do I verify my top-up? How do I cancel a transfer? How can I exchange currency via the app? Why is my virtual card not working? How do I link my card? What should I do if I forgot my passcode? What is the estimate for card delivery?