I have a disposable card but it does not work?
Which cards and currencies are supported? What is the charge for topping up by bank transfer? Why is my contactless payment not working? How do I receive money? Why is my refund not showing up? Why is my balance not updated after a cheque or cash deposit? What is the age limit for using the service? What is the current exchange rate? Why is the beneficiary not allowed? Why is my card not accepted? What should I do if my card is compromised? Is ATM support available? How can I transfer money into my account? How do I verify my top-up? What are the limits for disposable cards? Why is my cash withdrawal pending? Why is my direct debit payment not recognised? When will my card arrive? Why has my transfer not been received by the recipient? What should I do if my card is swallowed? Why was my cash withdrawal declined? What should I do if my card is lost or stolen? How do I order a physical card? How do I get a spare card? What are the top-up limits? How do I get a virtual card? How do I activate my card? Why am I unable to verify my identity? How do I verify my identity? Why was a fee charged for my card payment?