I've been waiting for over an hour for a top up to go through.  How long is this supposed to take?  I really need this money.
Why am I unable to verify my identity? Was my card payment reverted? How do I get a virtual card? How do I top up my account by card? How do I receive money? Why do I need to verify my identity? Why is my virtual card not working? How do I link my card? How do I cancel a transfer? Why is my transfer pending? What is the charge for topping up by card? How do I verify my top-up? What are the top-up limits? What should I do if my card is compromised? How can I transfer money into my account? How can I get a disposable virtual card? Why is the exchange rate wrong for my cash withdrawal? Why did my top-up fail? Why is my refund not showing up? When will my card arrive? How do I change my PIN? What should I do if my card is about to expire? How do I verify my identity? Why is my cash withdrawal not recognised? What should I do if I forgot my passcode? What is the charge for currency exchange? How do I activate my card? What should I do if my card is swallowed? Why is my card not accepted? How do I order a physical card?