Why was I charged an extra pound?
Why was my top-up reverted? How can I exchange currency via the app? Why is my card not accepted? Why is my top-up pending? How do I top up by cash or cheque? What is the charge for cash withdrawal? Which countries are supported? Why did I receive the wrong amount of cash? Why is my contactless payment not working? What is the age limit for using the service? Why is the beneficiary not allowed? How do I verify the source of my funds? Why is my balance not updated after a cheque or cash deposit? How do I order a physical card? Why has my transfer not been received by the recipient? How do I activate my card? Why was my transfer declined? Why is my card not working? What should I do if I forgot my passcode? How do I link my card? What should I do if my phone is lost or stolen? How do I get a physical card? Why is the exchange rate wrong for my card payment? When will my card arrive? Why is my virtual card not working? Why is my PIN blocked? Why is my card payment not recognised? Why did my transfer fail? How do I top up my account by card? What are the limits for disposable cards?