I have an unknown debit charge in my statement, why?
Why is there an extra charge on my statement? What is the charge for cash withdrawal? Why is my cash withdrawal not recognised? Why was my transaction charged twice? How do I terminate my account? Why is my card payment not recognised? How do I activate my card? How can I get a disposable virtual card? Why is the beneficiary not allowed? How do I verify my top-up? How do I receive money? How can I transfer money into my account? How do I cancel a transfer? Why is the exchange rate wrong for my card payment? What is the charge for topping up by card? Why did my top-up fail? How do I order a physical card? What should I do if my card is about to expire? Why is my transfer pending? Why was a fee charged for my card payment? What should I do if my card is swallowed? Why is my balance not updated after a bank transfer? How do I link my card? How can I exchange currency via the app? Why is my contactless payment not working? What is the age limit for using the service? How do I verify my identity? Why is my card not accepted? What is the charge for currency exchange? What is automatic top-up?