Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past.
What are the top-up limits? How do I request a refund? Why was my top-up reverted? What is the timing for transfers? Why is my top-up pending? Why is the exchange rate wrong for my card payment? What is the current exchange rate? Why did my top-up fail? What should I do if my phone is lost or stolen? How do I verify my identity? Is ATM support available? What should I do if my card is about to expire? Which countries are supported? How do I get a spare card? Was my card payment reverted? What is the age limit for using the service? Why was my card payment declined? How do I cancel a transfer? Why is my cash withdrawal not recognised? Why was my transfer declined? Which fiat currencies are supported? Why is my direct debit payment not recognised? Why was my transaction charged twice? How can I get a disposable virtual card? What should I do if my card is compromised? How do I get a physical card? How can I transfer money into my account? How do I verify the source of my funds? Why is my card not accepted? Why is my balance not updated after a bank transfer?