I don't understand why there is an extra €1 fee in my statement.
Why did my top-up fail? Why is my refund not showing up? How do I receive money? How can I get a disposable virtual card? Why was a fee charged for my card payment? Which fiat currencies are supported? Why did my transfer fail? What should I do if I forgot my passcode? Is my card a Visa or Mastercard? How can I exchange currency via the app? What is the estimate for card delivery? Why was my transaction charged twice? How do I terminate my account? What should I do if my card is about to expire? Why is my top-up pending? How do I top up my account by card? What should I do if my phone is lost or stolen? Why is my card payment pending? Why is my direct debit payment not recognised? What is the charge for topping up by card? Why is my balance not updated after a cheque or cash deposit? How do I edit my personal details? Why is my card payment not recognised? How do I verify my top-up? How do I get a physical card? Why did I receive the wrong amount of cash? How do I get a virtual card? Why is my PIN blocked? How do I use Apple Pay or Google Pay? What should I do if my card is compromised?