I'm expecting a large refund from a store I returned merchandise to recently.  They say they have sent the money but I don't see it in my account, can you help.
How can I transfer money into my account? What should I do if my phone is lost or stolen? How do I activate my card? Why is my balance not updated after a cheque or cash deposit? How do I order a physical card? Why is my cash withdrawal not recognised? Why was my card payment declined? Why do I need to verify my identity? Why is my card not accepted? Why is the beneficiary not allowed? Why is my card payment not recognised? Why is the exchange rate wrong for my cash withdrawal? Is my card a Visa or Mastercard? How do I link my card? Why is my virtual card not working? Why is my cash withdrawal pending? Why is my PIN blocked? How do I edit my personal details? How do I verify my top-up? Why has my transfer not been received by the recipient? What is the age limit for using the service? What are the top-up limits? Was my card payment reverted? What should I do if my card is lost or stolen? Which countries are supported? Why is my contactless payment not working? How do I use Apple Pay or Google Pay? What should I do if my card is compromised? Which fiat currencies are supported? What is the charge for cash withdrawal?