The money is still in my account even though I already paid -- I don't understand what happened.
Why is my virtual card not working? How do I verify my identity? What is the charge for cash withdrawal? How can I exchange currency via the app? Which cards and currencies are supported? How do I get a virtual card? Why has my transfer not been received by the recipient? Why is my balance not updated after a cheque or cash deposit? Why is my card payment not recognised? Why is the exchange rate wrong for my card payment? What is the age limit for using the service? How do I use Apple Pay or Google Pay? How do I request a refund? How do I cancel a transfer? Why was my card payment declined? How do I change my PIN? Why is my cash withdrawal not recognised? Which countries are supported? Why did my top-up fail? What is the charge for currency exchange? Why do I need to verify my identity? How do I verify the source of my funds? Why is my PIN blocked? Why was my top-up reverted? What should I do if my phone is lost or stolen? What should I do if my card is swallowed? What is the charge for topping up by card? What should I do if I forgot my passcode? Why was my cash withdrawal declined? How do I verify my top-up?