I'm still waiting for my card that was issued a week ago. What should I do?
What are the top-up limits? How do I terminate my account? Why is my card not working? Why is my cash withdrawal not recognised? How do I request a refund? Why is my refund not showing up? How do I receive money? Why is there an extra charge on my statement? Why is the exchange rate wrong for my cash withdrawal? What should I do if I forgot my passcode? What is the age limit for using the service? Why was my cash withdrawal declined? Why is my card payment not recognised? Why did my transfer fail? Which countries are supported? Which fiat currencies are supported? How can I transfer money into my account? What is automatic top-up? Why was my top-up reverted? How do I edit my personal details? How can I exchange currency via the app? Why is my top-up pending? What should I do if my card is swallowed? Is ATM support available? Why was my transfer declined? What should I do if my card is compromised? Why was a fee charged for my transfer? What is the charge for topping up by card? Why is my transfer pending? How do I verify my top-up?