How do I see my updated balance after I make a cheque or cash deposit?
Why has my transfer not been received by the recipient? What should I do if my card is lost or stolen? How do I get a physical card? Why was my top-up reverted? Why is my balance not updated after a bank transfer? How do I activate my card? What is the current exchange rate? How do I verify the source of my funds? Why did I receive the wrong amount of cash? Why is my direct debit payment not recognised? What should I do if my phone is lost or stolen? Why is my transfer pending? What is the age limit for using the service? How do I request a refund? What is the charge for topping up by bank transfer? Why is my card not working? How can I get a disposable virtual card? Why is my PIN blocked? Why is my top-up pending? What is the charge for cash withdrawal? How do I get a virtual card? Why was my transaction charged twice? Why is my refund not showing up? How do I get a spare card? What should I do if my card is swallowed? How can I exchange currency via the app? What are the limits for disposable cards? How do I use Apple Pay or Google Pay? Why is there an extra charge on my statement? What is the estimate for card delivery?