Why is a transfer I have still pending?
What is the charge for cash withdrawal? Why did my transfer fail? What are the limits for disposable cards? Why is the beneficiary not allowed? What is the charge for currency exchange? Why is my balance not updated after a cheque or cash deposit? How do I verify my identity? Why is my direct debit payment not recognised? Why was my transfer declined? How do I order a physical card? Why is my top-up pending? Which cards and currencies are supported? How do I top up my account by card? Why did my top-up fail? Why has my transfer not been received by the recipient? Is ATM support available? What is the age limit for using the service? How do I request a refund? What is automatic top-up? How do I edit my personal details? What is the estimate for card delivery? Why is my card payment not recognised? How do I verify my top-up? Was my card payment reverted? How can I transfer money into my account? Why is there an extra charge on my statement? What should I do if I forgot my passcode? Why do I need to verify my identity? What should I do if my phone is lost or stolen? Why was my card payment declined?