I am unable to use my top-up on the app. Could you explain this to me?
What should I do if my card is lost or stolen? Why is my virtual card not working? Which cards and currencies are supported? Why has my transfer not been received by the recipient? How can I get a disposable virtual card? What should I do if my card is swallowed? What is the timing for transfers? How do I get a spare card? Why is the beneficiary not allowed? Was my card payment reverted? What should I do if I forgot my passcode? Why was a fee charged for my card payment? What is the charge for currency exchange? Why is my refund not showing up? Why was my cash withdrawal declined? What is automatic top-up? What should I do if my card is about to expire? Why is my card payment not recognised? Why do I need to verify my identity? What is the current exchange rate? What are the limits for disposable cards? What should I do if my phone is lost or stolen? Why is my cash withdrawal not recognised? Why was a fee charged for my transfer? Why was my transfer declined? What is the charge for cash withdrawal? What is the charge for topping up by card? Why was my card payment declined? How do I get a virtual card? How do I edit my personal details?