Instructions for activating card
What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? How can I transfer money into my account? How do I order a physical card? Why is there an extra charge on my statement? Why was a fee charged for my card payment? Why was a fee charged for my transfer? Why did my transfer fail? How do I get a virtual card? Was my card payment reverted? Which fiat currencies are supported? Why has my transfer not been received by the recipient? What is the timing for transfers? How do I verify my top-up? What is the estimate for card delivery? Why is the beneficiary not allowed? Which cards and currencies are supported? What is the charge for topping up by card? Why was my transfer declined? How do I top up my account by card? Why was my transaction charged twice? How do I verify my identity? How can I get a disposable virtual card? Why is my card not working? Why am I unable to verify my identity? Why is my balance not updated after a bank transfer? How do I receive money? What should I do if my card is compromised? How do I get a spare card? How do I top up by cash or cheque?