How did the extra charge on my card come in effect?
How do I top up my account by card? Why is my cash withdrawal not recognised? How do I activate my card? What is automatic top-up? Why am I unable to verify my identity? What is the age limit for using the service? How do I order a physical card? What are the top-up limits? Why is the exchange rate wrong for my cash withdrawal? Why did my top-up fail? How do I top up by cash or cheque? How do I request a refund? How do I receive money? Which countries are supported? What is the charge for cash withdrawal? What is the estimate for card delivery? Why did I receive the wrong amount of cash? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? Why is there an extra charge on my statement? What should I do if my card is lost or stolen? How do I link my card? Why is my top-up pending? Why was my transfer declined? Why is the exchange rate wrong for my card payment? Why has my transfer not been received by the recipient? How do I terminate my account? Why is my transfer pending? How do I get a spare card? Why was my transaction charged twice?