I tried to top off using the card, but the money just disappeared?
How do I link my card? How do I edit my personal details? What is the estimate for card delivery? How do I top up by cash or cheque? What is the charge for cash withdrawal? Why do I need to verify my identity? Why is my card not working? When will my card arrive? Why is my PIN blocked? How do I receive money? Why did my top-up fail? How do I request a refund? What is the timing for transfers? Which cards and currencies are supported? What should I do if my card is about to expire? How do I get a virtual card? Why is my cash withdrawal pending? Why did I receive the wrong amount of cash? Why is the beneficiary not allowed? How do I get a spare card? What are the top-up limits? Why is my transfer pending? Why did my transfer fail? What should I do if my card is swallowed? Why is the exchange rate wrong for my cash withdrawal? How do I terminate my account? Why is my top-up pending? Why was my transfer declined? Why is my card payment not recognised? What should I do if I forgot my passcode?