I made a payment a while ago and it is still showing as "pending" in the account. How long will this payment take to complete?
How do I change my PIN? Which cards and currencies are supported? How do I edit my personal details? How do I verify my top-up? How do I verify the source of my funds? How do I activate my card? What is the charge for topping up by bank transfer? Why is my contactless payment not working? What is the charge for currency exchange? What is the current exchange rate? How do I request a refund? Why is my refund not showing up? What should I do if my phone is lost or stolen? How do I get a virtual card? How do I use Apple Pay or Google Pay? Is my card a Visa or Mastercard? How do I top up my account by card? Why did I receive the wrong amount of cash? Why is my card not working? What should I do if my card is swallowed? Was my card payment reverted? How do I verify my identity? Is ATM support available? How do I get a physical card? What are the limits for disposable cards? What should I do if my card is about to expire? Why is my direct debit payment not recognised? How do I order a physical card? What is the timing for transfers? How can I transfer money into my account?