I think youre system may be broken because I have tried transfer money 5x and it isnt working!  I'm not doing anything complicated it is what I usually do.
Which countries are supported? Why did my top-up fail? Is ATM support available? Was my card payment reverted? Is my card a Visa or Mastercard? Why is my transfer pending? Why is my top-up pending? Why was my cash withdrawal declined? How do I verify my identity? Why is my card payment pending? Why is there an extra charge on my statement? What should I do if my card is compromised? Why is my direct debit payment not recognised? Why am I unable to verify my identity? What are the top-up limits? Why is my refund not showing up? How do I get a physical card? What should I do if my card is lost or stolen? Why is my card not working? Why is my PIN blocked? What should I do if my card is about to expire? What is automatic top-up? Why is the beneficiary not allowed? Why is the exchange rate wrong for my cash withdrawal? How do I edit my personal details? Why is my balance not updated after a bank transfer? Why do I need to verify my identity? How do I order a physical card? How do I cancel a transfer? Why is my contactless payment not working?