I paid with a card and there is an extra charge. Why?
What is the estimate for card delivery? What is the age limit for using the service? What is the charge for currency exchange? Why is my balance not updated after a bank transfer? How do I receive money? Why was my top-up reverted? Why was my cash withdrawal declined? Which countries are supported? Why is my card payment not recognised? Is my card a Visa or Mastercard? Why is my card not working? What should I do if my card is about to expire? How do I request a refund? How do I verify my top-up? How do I order a physical card? How do I use Apple Pay or Google Pay? Why is the exchange rate wrong for my card payment? How do I terminate my account? Why was my card payment declined? Why has my transfer not been received by the recipient? What should I do if my phone is lost or stolen? Why is my card payment pending? What is the charge for topping up by card? Why is my PIN blocked? How do I link my card? Why did my transfer fail? Which cards and currencies are supported? Why is there an extra charge on my statement? How do I activate my card? What should I do if my card is lost or stolen?