I couldn't pay with my card
Is my card a Visa or Mastercard? What should I do if my card is swallowed? What should I do if I forgot my passcode? How do I change my PIN? Why did I receive the wrong amount of cash? Why is my direct debit payment not recognised? Why is my cash withdrawal pending? What should I do if my card is about to expire? What should I do if my phone is lost or stolen? Why is my balance not updated after a cheque or cash deposit? How do I order a physical card? What is the age limit for using the service? Why is the exchange rate wrong for my card payment? How do I get a physical card? How do I link my card? How do I receive money? How do I edit my personal details? Why has my transfer not been received by the recipient? Why is my contactless payment not working? What is the timing for transfers? Why was a fee charged for my transfer? What is the estimate for card delivery? Why is my card not accepted? Why was my top-up reverted? What is the current exchange rate? How do I top up by cash or cheque? Which fiat currencies are supported? What is the charge for currency exchange? Why is my card payment not recognised? How do I activate my card?