Why was I charged a fee for my withdrawal?
Why is the beneficiary not allowed? Why is my card not accepted? What should I do if my card is compromised? Why was my transfer declined? Why is my contactless payment not working? What are the limits for disposable cards? What are the top-up limits? Which countries are supported? How do I terminate my account? Why was my cash withdrawal declined? Why is my PIN blocked? How do I top up by cash or cheque? How do I get a spare card? Why is the exchange rate wrong for my cash withdrawal? Which cards and currencies are supported? How can I exchange currency via the app? Why is my top-up pending? Why was my transaction charged twice? How do I get a virtual card? What should I do if my card is lost or stolen? What should I do if I forgot my passcode? Why did I receive the wrong amount of cash? How can I transfer money into my account? What should I do if my card is swallowed? Why is my transfer pending? Why am I unable to verify my identity? Why is my refund not showing up? What should I do if my card is about to expire? How do I change my PIN? Why has my transfer not been received by the recipient?