My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?
Why is my card not working? Why is my contactless payment not working? Why am I unable to verify my identity? Why is my balance not updated after a cheque or cash deposit? Why was my transfer declined? Why was a fee charged for my transfer? Why is my card not accepted? How can I get a disposable virtual card? How can I exchange currency via the app? How do I cancel a transfer? What is the charge for cash withdrawal? Why is the beneficiary not allowed? When will my card arrive? Why was my card payment declined? What should I do if my card is compromised? What should I do if I forgot my passcode? Which cards and currencies are supported? Why did I receive the wrong amount of cash? What should I do if my card is lost or stolen? How do I top up my account by card? Why is the exchange rate wrong for my card payment? Was my card payment reverted? Why was a fee charged for my card payment? What are the limits for disposable cards? Why is my top-up pending? Why is my virtual card not working? Which fiat currencies are supported? Why is my direct debit payment not recognised? What is the timing for transfers? Why is my PIN blocked?