I am not recognized by the app.
Is ATM support available? Why is my balance not updated after a bank transfer? What is automatic top-up? Why is my direct debit payment not recognised? How do I order a physical card? Why is my card not accepted? What is the charge for topping up by card? How do I terminate my account? Why is the beneficiary not allowed? Why did I receive the wrong amount of cash? Why is my contactless payment not working? How do I receive money? Why was my transaction charged twice? How do I get a spare card? What should I do if my card is compromised? Why is my cash withdrawal not recognised? What are the top-up limits? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is lost or stolen? Why has my transfer not been received by the recipient? How do I activate my card? Which fiat currencies are supported? Which countries are supported? How can I transfer money into my account? How do I verify my identity? Why did my transfer fail? What should I do if my card is swallowed? Why is there an extra charge on my statement? How do I change my PIN? Why is my card payment pending?