For the identity verification, what do you need?
What are the limits for disposable cards? Why was a fee charged for my card payment? What is the timing for transfers? How do I activate my card? Why did my top-up fail? How do I top up my account by card? Why is my card payment not recognised? What is the estimate for card delivery? Why did I receive the wrong amount of cash? Why is my card not working? Why has my transfer not been received by the recipient? How do I receive money? Why do I need to verify my identity? Why is the exchange rate wrong for my cash withdrawal? What should I do if my phone is lost or stolen? Which fiat currencies are supported? Was my card payment reverted? What is the charge for topping up by bank transfer? Why am I unable to verify my identity? How do I link my card? Why is there an extra charge on my statement? Why is my transfer pending? Why is my top-up pending? What is the charge for currency exchange? How do I get a spare card? Why is my balance not updated after a cheque or cash deposit? Why is the exchange rate wrong for my card payment? Why is my contactless payment not working? Why was my card payment declined? How do I verify my top-up?