It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?
What is the age limit for using the service? How can I transfer money into my account? Why was a fee charged for my card payment? Why do I need to verify my identity? What should I do if I forgot my passcode? Why am I unable to verify my identity? How do I verify my top-up? How do I use Apple Pay or Google Pay? What should I do if my card is lost or stolen? Why was my cash withdrawal declined? Why is my refund not showing up? How do I activate my card? What is the current exchange rate? Why is my balance not updated after a cheque or cash deposit? What is automatic top-up? How do I get a spare card? Why is the beneficiary not allowed? How do I top up by cash or cheque? What are the top-up limits? What is the estimate for card delivery? What are the limits for disposable cards? Why is my PIN blocked? What should I do if my card is swallowed? Why is my top-up pending? Why did my transfer fail? What is the charge for topping up by bank transfer? Which cards and currencies are supported? How do I receive money? Why is my cash withdrawal not recognised? Was my card payment reverted?