Who gets support?
What is the charge for currency exchange? Why am I unable to verify my identity? How do I get a physical card? How do I get a spare card? What should I do if my card is compromised? Why was my top-up reverted? How can I get a disposable virtual card? Why was my transfer declined? Why did my top-up fail? What is the charge for cash withdrawal? How do I verify my top-up? How do I terminate my account? Is ATM support available? Why is the beneficiary not allowed? Why is my balance not updated after a bank transfer? Why is my transfer pending? Why has my transfer not been received by the recipient? Which cards and currencies are supported? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my card payment? How do I use Apple Pay or Google Pay? How do I request a refund? Why was my transaction charged twice? What is the charge for topping up by card? What should I do if my phone is lost or stolen? Why is my cash withdrawal pending? Is my card a Visa or Mastercard? Was my card payment reverted? How do I change my PIN? Why is my top-up pending?