I put cash in my account, but I don't see it.
What should I do if my card is swallowed? Why was my transaction charged twice? Why has my transfer not been received by the recipient? Why did I receive the wrong amount of cash? Why is the beneficiary not allowed? Why was my top-up reverted? Why is my top-up pending? Was my card payment reverted? How do I verify my identity? Why is the exchange rate wrong for my card payment? Why is my cash withdrawal pending? Why is my cash withdrawal not recognised? What is the age limit for using the service? What is the current exchange rate? Why is my contactless payment not working? Why is my transfer pending? How do I change my PIN? Why was my transfer declined? How do I edit my personal details? Why did my top-up fail? How do I use Apple Pay or Google Pay? How can I transfer money into my account? How do I get a physical card? Which cards and currencies are supported? How do I verify the source of my funds? Why is my direct debit payment not recognised? How do I top up my account by card? What is the timing for transfers? What is automatic top-up? Why was a fee charged for my transfer?