Why won't my transfer go through?
Why is my contactless payment not working? What is automatic top-up? Why do I need to verify my identity? How do I get a virtual card? How do I verify the source of my funds? What are the top-up limits? What is the age limit for using the service? Why was a fee charged for my transfer? Why is my refund not showing up? Why is my cash withdrawal not recognised? Why was my transaction charged twice? How do I verify my top-up? What should I do if my card is swallowed? How do I order a physical card? How do I link my card? Why has my transfer not been received by the recipient? Why is the beneficiary not allowed? Why did I receive the wrong amount of cash? How do I activate my card? What should I do if my card is about to expire? Why is my card not working? How can I exchange currency via the app? Why is my direct debit payment not recognised? How do I cancel a transfer? How do I verify my identity? Why is my balance not updated after a bank transfer? Why is there an extra charge on my statement? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? How do I request a refund?