Let me know what the steps for the identity checks are
Why is the beneficiary not allowed? How do I receive money? How do I verify my top-up? Why is the exchange rate wrong for my card payment? Which fiat currencies are supported? Why has my transfer not been received by the recipient? How do I get a spare card? Why was a fee charged for my card payment? How can I transfer money into my account? Why is my card not working? What is the charge for cash withdrawal? Why is my refund not showing up? What is the timing for transfers? How do I edit my personal details? How do I top up my account by card? What is the estimate for card delivery? Why was my cash withdrawal declined? Why did my transfer fail? Why is my balance not updated after a bank transfer? Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds? Why was my transfer declined? Why is my top-up pending? Why do I need to verify my identity? Why is the exchange rate wrong for my cash withdrawal? Is my card a Visa or Mastercard? When will my card arrive? What should I do if my phone is lost or stolen? Why is my virtual card not working? What should I do if my card is swallowed?