What do I do if I find a debit charge that I know I didn't do in my billing statement?
How do I order a physical card? How do I verify my top-up? How do I get a spare card? Why is my card not accepted? What is the charge for currency exchange? Which cards and currencies are supported? What is the charge for cash withdrawal? How do I link my card? What are the top-up limits? Why has my transfer not been received by the recipient? What is the current exchange rate? How do I verify my identity? How do I edit my personal details? What should I do if my phone is lost or stolen? Why did my top-up fail? Why is my balance not updated after a bank transfer? How do I receive money? What should I do if I forgot my passcode? Why was a fee charged for my transfer? Is my card a Visa or Mastercard? Why did my transfer fail? How do I get a virtual card? What should I do if my card is lost or stolen? How do I request a refund? Why was my cash withdrawal declined? Which countries are supported? Why is my virtual card not working? What is the charge for topping up by card? Why was my top-up reverted? How do I top up my account by card?