Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?
How do I verify my top-up? How do I receive money? What is the timing for transfers? What is the charge for topping up by card? Why am I unable to verify my identity? How do I verify the source of my funds? When will my card arrive? Why was my transfer declined? What should I do if my card is lost or stolen? How do I top up my account by card? Why is my cash withdrawal not recognised? What are the limits for disposable cards? Why is the exchange rate wrong for my cash withdrawal? Why did I receive the wrong amount of cash? What are the top-up limits? Why was my card payment declined? How do I terminate my account? Why is my contactless payment not working? Why has my transfer not been received by the recipient? Why do I need to verify my identity? How do I verify my identity? How can I exchange currency via the app? Why is the exchange rate wrong for my card payment? What should I do if I forgot my passcode? What is the current exchange rate? Why is my balance not updated after a cheque or cash deposit? Why was my top-up reverted? Why is my balance not updated after a bank transfer? How do I get a spare card? Why is my PIN blocked?