I'm not recognizing the card payment.
How do I get a virtual card? Is my card a Visa or Mastercard? Is ATM support available? How do I verify my top-up? How do I change my PIN? How do I use Apple Pay or Google Pay? What is the charge for cash withdrawal? Why is there an extra charge on my statement? Why was a fee charged for my transfer? Why is my refund not showing up? How do I verify my identity? Why is my transfer pending? Why has my transfer not been received by the recipient? What should I do if my card is compromised? Why was a fee charged for my card payment? Why is my contactless payment not working? How do I verify the source of my funds? What is the charge for topping up by bank transfer? Why did my transfer fail? Why is the exchange rate wrong for my card payment? Why is the exchange rate wrong for my cash withdrawal? Why is my balance not updated after a bank transfer? How do I top up by cash or cheque? How do I get a spare card? Why is my top-up pending? Why was my top-up reverted? Why is my direct debit payment not recognised? What should I do if my card is swallowed? How do I activate my card? Why was my card payment declined?