What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.
Why is the beneficiary not allowed? Is ATM support available? Why is there an extra charge on my statement? What should I do if my card is lost or stolen? How do I verify my identity? Why is my cash withdrawal not recognised? What is the charge for topping up by bank transfer? Why did I receive the wrong amount of cash? What is the timing for transfers? Why is my card payment not recognised? How do I get a physical card? What should I do if I forgot my passcode? What is the current exchange rate? Why is the exchange rate wrong for my card payment? Why do I need to verify my identity? How can I exchange currency via the app? What should I do if my card is compromised? How do I verify the source of my funds? Why is my card not accepted? Why was my transaction charged twice? Why has my transfer not been received by the recipient? How do I change my PIN? How do I edit my personal details? Why was my cash withdrawal declined? Why is my refund not showing up? How can I transfer money into my account? What is the estimate for card delivery? How do I activate my card? Why is my top-up pending? What are the limits for disposable cards?