Was there a problem with topping up?
Why is my direct debit payment not recognised? Why did my transfer fail? What should I do if my card is about to expire? What should I do if my card is compromised? How do I change my PIN? Why is my balance not updated after a bank transfer? How can I exchange currency via the app? Why is the exchange rate wrong for my cash withdrawal? What should I do if my phone is lost or stolen? Why is my top-up pending? How do I order a physical card? Why is my virtual card not working? Why has my transfer not been received by the recipient? Why am I unable to verify my identity? How do I top up by cash or cheque? How do I receive money? What should I do if my card is lost or stolen? Which fiat currencies are supported? Why was a fee charged for my card payment? Why is my balance not updated after a cheque or cash deposit? Why do I need to verify my identity? What should I do if my card is swallowed? How do I get a physical card? What should I do if I forgot my passcode? How do I verify my identity? When will my card arrive? Why was a fee charged for my transfer? Why is my card payment not recognised? How do I get a virtual card? Why is my PIN blocked?