What needs to be provided for identity verification?
When will my card arrive? How do I cancel a transfer? How can I transfer money into my account? Why was my top-up reverted? What should I do if I forgot my passcode? Why was a fee charged for my card payment? What should I do if my card is lost or stolen? Why is my cash withdrawal pending? Which countries are supported? Why is the beneficiary not allowed? What is automatic top-up? Which fiat currencies are supported? What is the charge for topping up by card? Why did my transfer fail? Why is the exchange rate wrong for my card payment? Why is my cash withdrawal not recognised? Was my card payment reverted? What should I do if my card is compromised? Why is my PIN blocked? How do I link my card? What are the top-up limits? What should I do if my card is swallowed? Why is my contactless payment not working? How do I activate my card? How do I terminate my account? How do I order a physical card? Why is my top-up pending? Is ATM support available? Why was my card payment declined? How do I use Apple Pay or Google Pay?