Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?
Why am I unable to verify my identity? Which cards and currencies are supported? Why is there an extra charge on my statement? Why is the exchange rate wrong for my card payment? Why is my direct debit payment not recognised? Was my card payment reverted? What is the age limit for using the service? Why was my cash withdrawal declined? Why has my transfer not been received by the recipient? Why is my contactless payment not working? What should I do if my card is lost or stolen? What should I do if my phone is lost or stolen? How can I get a disposable virtual card? How can I transfer money into my account? Is my card a Visa or Mastercard? Why was my card payment declined? What should I do if I forgot my passcode? Why is my transfer pending? Why was my transaction charged twice? What are the limits for disposable cards? What should I do if my card is compromised? Why is the beneficiary not allowed? Why is my cash withdrawal pending? Which fiat currencies are supported? How do I verify my identity? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? Why was my transfer declined? How do I edit my personal details? Why is my card not working?