Can you tell me why a refund I'm owed is not showing on my statement?
Why is my direct debit payment not recognised? How do I get a physical card? How do I top up my account by card? How do I edit my personal details? How do I verify my top-up? How do I cancel a transfer? How do I get a spare card? How do I use Apple Pay or Google Pay? Why am I unable to verify my identity? How do I order a physical card? Why is my card payment not recognised? How do I verify the source of my funds? How can I get a disposable virtual card? Which countries are supported? Why is my contactless payment not working? Is ATM support available? Is my card a Visa or Mastercard? What is the estimate for card delivery? What should I do if my card is swallowed? How do I change my PIN? Why is my card payment pending? What is the charge for cash withdrawal? How do I link my card? Why did my top-up fail? What is the timing for transfers? Why is my transfer pending? What is the current exchange rate? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? What should I do if I forgot my passcode?