What are the steps for identity checks?
Why was a fee charged for my transfer? Which cards and currencies are supported? What is the current exchange rate? Why is my card not working? How do I get a physical card? Which countries are supported? What should I do if I forgot my passcode? What is the charge for topping up by card? Why is my card payment not recognised? Why is my refund not showing up? How do I verify the source of my funds? How can I transfer money into my account? Why is my contactless payment not working? Why was a fee charged for my card payment? What are the top-up limits? Why did my transfer fail? What are the limits for disposable cards? What is the charge for cash withdrawal? What is the estimate for card delivery? Why did my top-up fail? Why was my card payment declined? Why did I receive the wrong amount of cash? How can I exchange currency via the app? What should I do if my phone is lost or stolen? How do I request a refund? Was my card payment reverted? How do I use Apple Pay or Google Pay? How do I link my card? Why do I need to verify my identity? How do I terminate my account?