Why was I charged an extra fee when doing a transfer?
Why is my card not working? What is automatic top-up? What is the charge for topping up by card? What is the estimate for card delivery? How do I get a physical card? Is my card a Visa or Mastercard? How do I edit my personal details? Why am I unable to verify my identity? How do I receive money? How do I verify my identity? How do I top up my account by card? How do I verify the source of my funds? What should I do if my card is lost or stolen? Why is my top-up pending? What should I do if my card is swallowed? Why was my transaction charged twice? What is the current exchange rate? How do I use Apple Pay or Google Pay? Why is my virtual card not working? Why was my top-up reverted? What is the timing for transfers? How can I get a disposable virtual card? How do I top up by cash or cheque? What is the age limit for using the service? What is the charge for topping up by bank transfer? Was my card payment reverted? Why is my direct debit payment not recognised? What is the charge for currency exchange? How do I order a physical card? Why has my transfer not been received by the recipient?