Mastercard is preferred to me.
Why is my balance not updated after a bank transfer? Which fiat currencies are supported? Why was my transfer declined? How do I change my PIN? How do I request a refund? How do I verify my identity? Why has my transfer not been received by the recipient? How do I receive money? What is the estimate for card delivery? Why was my card payment declined? What should I do if my phone is lost or stolen? Why is my transfer pending? How do I order a physical card? How do I use Apple Pay or Google Pay? What should I do if my card is swallowed? Why did my top-up fail? How do I verify the source of my funds? Why was my transaction charged twice? What should I do if my card is compromised? What is the charge for currency exchange? How do I terminate my account? Why is the exchange rate wrong for my cash withdrawal? Why is my direct debit payment not recognised? What should I do if my card is about to expire? What is the charge for topping up by card? When will my card arrive? How do I edit my personal details? What are the top-up limits? Why is my card not accepted? Why is my card payment pending?