My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?
How do I order a physical card? What should I do if I forgot my passcode? What are the top-up limits? Is my card a Visa or Mastercard? Why was my transfer declined? How do I get a virtual card? What is the charge for cash withdrawal? Why is my PIN blocked? What is the timing for transfers? Why is my cash withdrawal pending? Which cards and currencies are supported? Is ATM support available? How do I verify the source of my funds? How can I transfer money into my account? Why is my refund not showing up? How do I get a spare card? Why did my transfer fail? Why was a fee charged for my transfer? How do I change my PIN? How do I verify my identity? Which countries are supported? Why is my balance not updated after a bank transfer? How do I receive money? How do I cancel a transfer? What should I do if my phone is lost or stolen? What is automatic top-up? Why do I need to verify my identity? What should I do if my card is compromised? Why is my virtual card not working? What is the charge for currency exchange?