I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?
Why was a fee charged for my card payment? Why was my transaction charged twice? How do I request a refund? How do I order a physical card? Why did I receive the wrong amount of cash? Why did my transfer fail? Why is there an extra charge on my statement? How do I activate my card? How do I top up by cash or cheque? Why is the exchange rate wrong for my card payment? Which fiat currencies are supported? What should I do if my card is lost or stolen? How do I verify my identity? Why do I need to verify my identity? Which countries are supported? Is my card a Visa or Mastercard? How do I edit my personal details? Why is the exchange rate wrong for my cash withdrawal? Why did my top-up fail? What should I do if my phone is lost or stolen? What is the age limit for using the service? What should I do if my card is about to expire? Why was my transfer declined? Why is my transfer pending? What is the estimate for card delivery? Why is my virtual card not working? What is the current exchange rate? Which cards and currencies are supported? Why is my top-up pending? What is the timing for transfers?