Why is there an identify check?
Why is my cash withdrawal pending? Which cards and currencies are supported? Why is my top-up pending? What is the timing for transfers? Was my card payment reverted? Why is my PIN blocked? What are the top-up limits? How can I exchange currency via the app? Why is my card not accepted? Why is my cash withdrawal not recognised? How do I activate my card? Why has my transfer not been received by the recipient? Why was my top-up reverted? Why is the exchange rate wrong for my cash withdrawal? Why was my cash withdrawal declined? What should I do if my phone is lost or stolen? Why is my card not working? How do I verify the source of my funds? Why is the beneficiary not allowed? Why is my balance not updated after a bank transfer? How do I get a spare card? Is my card a Visa or Mastercard? Why is my card payment not recognised? Which countries are supported? What should I do if I forgot my passcode? How do I verify my identity? What is automatic top-up? Why is the exchange rate wrong for my card payment? What is the current exchange rate? How do I cancel a transfer?