What age do you have to be to open an account?
Why was a fee charged for my transfer? How can I exchange currency via the app? Why is my virtual card not working? Why is the exchange rate wrong for my card payment? Why is my top-up pending? What is the charge for topping up by bank transfer? What are the limits for disposable cards? How do I use Apple Pay or Google Pay? Why is my card not accepted? Why is my PIN blocked? Which fiat currencies are supported? How do I terminate my account? Why do I need to verify my identity? How do I top up my account by card? How do I top up by cash or cheque? Why is my cash withdrawal pending? What are the top-up limits? What is the estimate for card delivery? Why is my direct debit payment not recognised? What is the charge for currency exchange? Which countries are supported? How do I link my card? Why is my balance not updated after a bank transfer? Is my card a Visa or Mastercard? Why is my refund not showing up? What should I do if my card is about to expire? What should I do if I forgot my passcode? How do I request a refund? What should I do if my phone is lost or stolen? Is ATM support available?