My recent transfer didn't go through - why not?
Was my card payment reverted? How do I change my PIN? Why is my card payment pending? Why was a fee charged for my card payment? Why was my transaction charged twice? How do I order a physical card? How can I get a disposable virtual card? How do I edit my personal details? What is the charge for topping up by bank transfer? What is the charge for topping up by card? What should I do if I forgot my passcode? Why is my top-up pending? What should I do if my card is swallowed? How do I terminate my account? What is the current exchange rate? What should I do if my card is about to expire? Why did I receive the wrong amount of cash? What is the charge for cash withdrawal? Why am I unable to verify my identity? Which cards and currencies are supported? How do I get a spare card? Why was my top-up reverted? Why has my transfer not been received by the recipient? Why is my card payment not recognised? What is the timing for transfers? How do I top up my account by card? Why is my cash withdrawal pending? Why is my transfer pending? Is my card a Visa or Mastercard? Why is my contactless payment not working?