What number of times can I top-up?
Why is my PIN blocked? How do I verify my top-up? How do I get a physical card? Why was my transaction charged twice? How can I transfer money into my account? What is automatic top-up? How do I verify the source of my funds? Why did my transfer fail? Why was a fee charged for my transfer? Why is there an extra charge on my statement? What should I do if my phone is lost or stolen? How do I top up by cash or cheque? What is the charge for topping up by card? Why is my transfer pending? Is my card a Visa or Mastercard? Why is my direct debit payment not recognised? Why is my card payment not recognised? How do I activate my card? Why was my card payment declined? Why is my contactless payment not working? How do I top up my account by card? How do I get a virtual card? Why is my balance not updated after a cheque or cash deposit? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by bank transfer? How can I exchange currency via the app? How do I link my card? Why was my cash withdrawal declined? Which countries are supported? Which cards and currencies are supported?