Why do I see an extra fee on my statement?
What is the current exchange rate? What is the timing for transfers? How do I activate my card? Why is my direct debit payment not recognised? How can I get a disposable virtual card? How do I cancel a transfer? Why is my contactless payment not working? When will my card arrive? How do I verify my identity? Why did I receive the wrong amount of cash? How do I link my card? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by bank transfer? What should I do if my card is about to expire? Why was a fee charged for my transfer? How can I transfer money into my account? How do I use Apple Pay or Google Pay? Why was my transfer declined? Why is my card payment not recognised? Why was my cash withdrawal declined? Why has my transfer not been received by the recipient? What is automatic top-up? What is the charge for topping up by card? Which fiat currencies are supported? What is the charge for cash withdrawal? How do I receive money? Why is my transfer pending? What is the estimate for card delivery? Why is my top-up pending? How do I verify my top-up?