Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.
Why is my top-up pending? What is the charge for currency exchange? How do I edit my personal details? Why is my card not accepted? Why was my transaction charged twice? Why is the exchange rate wrong for my cash withdrawal? Is my card a Visa or Mastercard? Why has my transfer not been received by the recipient? What should I do if my phone is lost or stolen? How do I request a refund? Why is my transfer pending? What should I do if my card is about to expire? How do I top up by cash or cheque? Why was a fee charged for my transfer? Why is my PIN blocked? What are the top-up limits? What is the age limit for using the service? What is the current exchange rate? Which countries are supported? Why was my card payment declined? Why is the exchange rate wrong for my card payment? How do I get a spare card? How do I receive money? How do I link my card? Why is my card payment pending? How can I transfer money into my account? Why is my balance not updated after a bank transfer? How do I change my PIN? Which fiat currencies are supported? Was my card payment reverted?