Why hasn't my account updated?
Which cards and currencies are supported? Why is my cash withdrawal not recognised? What are the limits for disposable cards? Why was a fee charged for my card payment? How do I terminate my account? What is automatic top-up? Was my card payment reverted? Why was my cash withdrawal declined? How do I top up by cash or cheque? Why was my transaction charged twice? How do I receive money? What is the charge for topping up by bank transfer? Why did I receive the wrong amount of cash? Is my card a Visa or Mastercard? How do I verify my top-up? How can I transfer money into my account? What is the age limit for using the service? What should I do if I forgot my passcode? Why is my card payment not recognised? Why did my top-up fail? Why is my balance not updated after a bank transfer? How do I change my PIN? What is the charge for cash withdrawal? How can I get a disposable virtual card? What should I do if my card is swallowed? Why is my top-up pending? Why is my card payment pending? Why is my PIN blocked? Why is my direct debit payment not recognised? What should I do if my card is lost or stolen?