Explain the payment that was declined!
Why is my card not working? What should I do if my card is swallowed? How do I verify my top-up? What are the top-up limits? How do I link my card? What is the current exchange rate? How do I get a spare card? When will my card arrive? Why is there an extra charge on my statement? Why is my card not accepted? What is the estimate for card delivery? What are the limits for disposable cards? Why is my PIN blocked? Why is my top-up pending? Why do I need to verify my identity? Why was my cash withdrawal declined? Why is my direct debit payment not recognised? How can I get a disposable virtual card? How do I request a refund? How do I edit my personal details? Why am I unable to verify my identity? What should I do if my card is lost or stolen? Why was my transfer declined? How can I exchange currency via the app? Why is the exchange rate wrong for my cash withdrawal? Why is the exchange rate wrong for my card payment? Why is my transfer pending? How do I change my PIN? How do I receive money? Which fiat currencies are supported?