I withdrew cash and was charged. Why?
Why is my direct debit payment not recognised? What should I do if I forgot my passcode? What should I do if my phone is lost or stolen? How can I transfer money into my account? Why am I unable to verify my identity? What should I do if my card is compromised? How do I order a physical card? Which fiat currencies are supported? Why was my top-up reverted? What should I do if my card is lost or stolen? Was my card payment reverted? What is automatic top-up? Why is my transfer pending? Why has my transfer not been received by the recipient? How do I get a virtual card? Why is my card payment pending? How do I use Apple Pay or Google Pay? Why is my contactless payment not working? How do I edit my personal details? How do I change my PIN? What is the current exchange rate? Why is my refund not showing up? How do I link my card? Is my card a Visa or Mastercard? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? How do I request a refund? Why is my card payment not recognised? Why is the exchange rate wrong for my cash withdrawal? Why was my transaction charged twice?