The app is telling me that I am not me.
Why did my transfer fail? How do I cancel a transfer? Why did I receive the wrong amount of cash? What is the timing for transfers? Why is my balance not updated after a bank transfer? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? How do I verify my identity? Why is my PIN blocked? Why is my transfer pending? How do I get a physical card? Why was my cash withdrawal declined? How can I exchange currency via the app? What is automatic top-up? What is the current exchange rate? Why is my contactless payment not working? Why is my card not accepted? How do I terminate my account? What is the charge for currency exchange? How do I change my PIN? Why is the beneficiary not allowed? Why is my top-up pending? Which countries are supported? Why was my card payment declined? How do I get a virtual card? How do I get a spare card? Was my card payment reverted? Why is my virtual card not working? Why is my direct debit payment not recognised? Which fiat currencies are supported?