Why do you need me to do an identity check?
What are the limits for disposable cards? How do I verify my top-up? Is my card a Visa or Mastercard? What should I do if my phone is lost or stolen? What are the top-up limits? Which fiat currencies are supported? Is ATM support available? Why is my top-up pending? How do I cancel a transfer? What is the charge for currency exchange? How do I activate my card? Why is my transfer pending? Why is my balance not updated after a cheque or cash deposit? What should I do if I forgot my passcode? What should I do if my card is compromised? Why is the exchange rate wrong for my card payment? How do I receive money? Why is the beneficiary not allowed? Why did my top-up fail? Why am I unable to verify my identity? How do I order a physical card? What should I do if my card is swallowed? How do I request a refund? Was my card payment reverted? How do I verify my identity? Why was my card payment declined? How do I use Apple Pay or Google Pay? Why did I receive the wrong amount of cash? What is the estimate for card delivery? Why was a fee charged for my card payment?