How do I get my money back for a duplicated charge?
When will my card arrive? How can I transfer money into my account? Why is my balance not updated after a bank transfer? Why was my card payment declined? Why did my transfer fail? Why is the exchange rate wrong for my cash withdrawal? Why is my PIN blocked? How can I get a disposable virtual card? Why did my top-up fail? How do I receive money? How do I request a refund? What is the current exchange rate? How do I top up by cash or cheque? How do I edit my personal details? Why is my cash withdrawal pending? Which cards and currencies are supported? What is the age limit for using the service? Why was my top-up reverted? How do I change my PIN? What is the charge for topping up by bank transfer? Why is my card not working? Why is my cash withdrawal not recognised? Is my card a Visa or Mastercard? How do I use Apple Pay or Google Pay? What should I do if my card is compromised? What are the limits for disposable cards? How do I verify my identity? Why was a fee charged for my card payment? How do I get a spare card? Why is my card not accepted?