The correct amount of cash was not received.
Why do I need to verify my identity? Why am I unable to verify my identity? How do I activate my card? What is the current exchange rate? Why is my virtual card not working? What should I do if my card is lost or stolen? Why has my transfer not been received by the recipient? How can I get a disposable virtual card? Why is my direct debit payment not recognised? When will my card arrive? Why was my transfer declined? What should I do if my card is swallowed? How do I get a physical card? Why was a fee charged for my transfer? Why is the exchange rate wrong for my cash withdrawal? How do I change my PIN? Is my card a Visa or Mastercard? How do I verify my top-up? Why was my card payment declined? What should I do if my card is about to expire? Was my card payment reverted? Why is my balance not updated after a cheque or cash deposit? Why did my transfer fail? Why was a fee charged for my card payment? Why is my PIN blocked? Why is my balance not updated after a bank transfer? Is ATM support available? How do I cancel a transfer? What are the top-up limits? Why was my cash withdrawal declined?