My card gets rejected when I try to use it
What is the charge for topping up by card? When will my card arrive? How do I get a virtual card? Why was my transaction charged twice? Was my card payment reverted? Why do I need to verify my identity? How do I get a spare card? How do I verify my top-up? Why did my top-up fail? Why is my refund not showing up? How do I terminate my account? How do I use Apple Pay or Google Pay? Why has my transfer not been received by the recipient? How do I get a physical card? Why did I receive the wrong amount of cash? How do I order a physical card? How do I verify my identity? Why is my transfer pending? Is my card a Visa or Mastercard? How do I top up by cash or cheque? Why is the exchange rate wrong for my card payment? What are the top-up limits? How do I verify the source of my funds? How do I edit my personal details? Why was my top-up reverted? Why is my cash withdrawal pending? Which countries are supported? Why is my card payment not recognised? How do I top up my account by card? What are the limits for disposable cards?