Where is my new card if I haven't received it yet?
Why did my transfer fail? How do I order a physical card? What should I do if my card is compromised? Why is my cash withdrawal pending? How do I request a refund? Why was my cash withdrawal declined? Which countries are supported? What is the age limit for using the service? Why is my direct debit payment not recognised? How do I change my PIN? Why is my card not working? Why is my card not accepted? Why is the beneficiary not allowed? How can I transfer money into my account? How do I receive money? Why is my cash withdrawal not recognised? What is the charge for topping up by card? Why is my top-up pending? Why was my card payment declined? How do I edit my personal details? How do I link my card? How do I get a spare card? What should I do if I forgot my passcode? Why is my transfer pending? Why did I receive the wrong amount of cash? Why is my balance not updated after a bank transfer? What is the estimate for card delivery? What should I do if my card is swallowed? What is the current exchange rate? How do I terminate my account?