What has to be done to verify my identity?
What should I do if my card is about to expire? Why is my cash withdrawal not recognised? Why is my top-up pending? What is the charge for topping up by bank transfer? Why is my transfer pending? How can I exchange currency via the app? Why is my card not accepted? Why is my balance not updated after a cheque or cash deposit? Is my card a Visa or Mastercard? Why is the beneficiary not allowed? What is the timing for transfers? Is ATM support available? Why is my card not working? What is automatic top-up? How do I top up by cash or cheque? Why was a fee charged for my transfer? Why was a fee charged for my card payment? How can I transfer money into my account? How do I get a spare card? Why is my card payment not recognised? What is the charge for topping up by card? Why is my direct debit payment not recognised? What should I do if my card is lost or stolen? How do I verify the source of my funds? What should I do if my card is swallowed? How do I request a refund? Why did my transfer fail? How do I cancel a transfer? How do I receive money? Why do I need to verify my identity?