Contactless payments need to be enabled for my card.
Why is my cash withdrawal pending? What should I do if I forgot my passcode? How can I exchange currency via the app? Is ATM support available? Why did my top-up fail? Why was a fee charged for my transfer? How do I change my PIN? What is the charge for currency exchange? Why was my transaction charged twice? Why is my balance not updated after a bank transfer? How do I top up my account by card? Why is the beneficiary not allowed? How do I cancel a transfer? What should I do if my card is about to expire? Why was my top-up reverted? What is the timing for transfers? What is the age limit for using the service? Why did I receive the wrong amount of cash? What is the charge for cash withdrawal? Which fiat currencies are supported? Why is my virtual card not working? What should I do if my card is swallowed? How do I verify my identity? Why did my transfer fail? Why is my cash withdrawal not recognised? How do I edit my personal details? Why is my card not working? Why was my card payment declined? Why is my balance not updated after a cheque or cash deposit? How do I get a spare card?