Is identity verification required for me to use my account?
How do I get a spare card? Was my card payment reverted? How can I get a disposable virtual card? How do I get a virtual card? Why is my cash withdrawal not recognised? Why is there an extra charge on my statement? Why is my card payment pending? Why has my transfer not been received by the recipient? How can I exchange currency via the app? Why is my top-up pending? Why is my virtual card not working? Why was a fee charged for my card payment? What is the timing for transfers? How do I verify my top-up? Why did my top-up fail? Why is my PIN blocked? How do I activate my card? Why is the exchange rate wrong for my cash withdrawal? How do I verify the source of my funds? Why is my transfer pending? How do I order a physical card? Why is my contactless payment not working? Why is my balance not updated after a bank transfer? How do I receive money? What is the charge for currency exchange? How can I transfer money into my account? Why am I unable to verify my identity? Why is my card not working? How do I top up by cash or cheque? When will my card arrive?