My top up is not working
Why is the exchange rate wrong for my card payment? How can I exchange currency via the app? What should I do if my card is swallowed? Why is my card not working? What should I do if my phone is lost or stolen? How do I top up my account by card? Which fiat currencies are supported? Why is my cash withdrawal not recognised? What is the estimate for card delivery? What are the top-up limits? Why is my refund not showing up? Why is my contactless payment not working? Why has my transfer not been received by the recipient? What should I do if I forgot my passcode? How do I order a physical card? What is the timing for transfers? Why was a fee charged for my transfer? Why is my balance not updated after a cheque or cash deposit? What is automatic top-up? How do I cancel a transfer? What should I do if my card is compromised? How do I terminate my account? Why is my direct debit payment not recognised? How do I receive money? What is the charge for currency exchange? How do I get a spare card? What is the current exchange rate? Why was a fee charged for my card payment? How do I activate my card? How do I link my card?