It seems that the rate I got is incorrect.
How do I verify my top-up? Why did my transfer fail? What should I do if my card is lost or stolen? How do I cancel a transfer? Why am I unable to verify my identity? Why was my card payment declined? How can I transfer money into my account? Why has my transfer not been received by the recipient? Why is my direct debit payment not recognised? How do I order a physical card? What should I do if my phone is lost or stolen? How do I use Apple Pay or Google Pay? What should I do if I forgot my passcode? Why was my transfer declined? Why is my card payment not recognised? Why is my contactless payment not working? Why is my balance not updated after a bank transfer? How do I top up my account by card? How can I exchange currency via the app? Why is the exchange rate wrong for my cash withdrawal? What is the charge for currency exchange? Which cards and currencies are supported? How do I edit my personal details? Why is the beneficiary not allowed? What is automatic top-up? Why do I need to verify my identity? How do I verify my identity? Why is my transfer pending? What is the charge for topping up by card? How do I get a physical card?