Why does a top- up need to be verify?
How do I change my PIN? Was my card payment reverted? Is my card a Visa or Mastercard? Why is my card payment pending? Why did my top-up fail? How do I activate my card? Why is my balance not updated after a bank transfer? Why am I unable to verify my identity? Why was a fee charged for my transfer? Why was my card payment declined? Why is the exchange rate wrong for my cash withdrawal? Why is there an extra charge on my statement? Why is my direct debit payment not recognised? Why is my virtual card not working? What should I do if I forgot my passcode? How do I top up by cash or cheque? How do I get a virtual card? How do I verify my identity? How do I link my card? How do I verify the source of my funds? Why is my refund not showing up? What are the limits for disposable cards? How do I use Apple Pay or Google Pay? What is the charge for topping up by bank transfer? What is the age limit for using the service? How do I receive money? Why did my transfer fail? How do I order a physical card? What should I do if my phone is lost or stolen? Why was my transfer declined?