My card needs to be topped up.
What is the current exchange rate? How do I top up by cash or cheque? How do I verify my identity? What is the age limit for using the service? Why is there an extra charge on my statement? Why is my balance not updated after a cheque or cash deposit? Why did my top-up fail? How do I verify the source of my funds? How do I get a virtual card? Which cards and currencies are supported? Why is my transfer pending? How do I link my card? Is my card a Visa or Mastercard? How can I transfer money into my account? How do I get a physical card? What should I do if my card is compromised? Why is the exchange rate wrong for my card payment? How do I change my PIN? How do I edit my personal details? How do I request a refund? How can I get a disposable virtual card? Why is my cash withdrawal pending? What should I do if I forgot my passcode? Why is the exchange rate wrong for my cash withdrawal? Why was my card payment declined? Why was my transfer declined? How do I order a physical card? What should I do if my card is swallowed? Why was my transaction charged twice? How do I receive money?