Is my top up not working?
Why did I receive the wrong amount of cash? What are the limits for disposable cards? Is my card a Visa or Mastercard? How do I verify my identity? How do I change my PIN? How do I top up by cash or cheque? How can I transfer money into my account? What is the age limit for using the service? How do I get a physical card? Why is my balance not updated after a cheque or cash deposit? Why is my virtual card not working? Why was my top-up reverted? Which countries are supported? Why has my transfer not been received by the recipient? What is automatic top-up? Why was my cash withdrawal declined? Why is my card not accepted? Why was a fee charged for my card payment? How can I exchange currency via the app? Why did my transfer fail? Which cards and currencies are supported? Was my card payment reverted? Why is my card payment pending? How do I receive money? How do I use Apple Pay or Google Pay? What should I do if my card is about to expire? What is the estimate for card delivery? What should I do if I forgot my passcode? Why is my PIN blocked? Why is my direct debit payment not recognised?