Which documents do I need for this identity check?
Why is my card payment not recognised? Why is my virtual card not working? Why was my transfer declined? What are the top-up limits? What is automatic top-up? Which countries are supported? Why was my cash withdrawal declined? Why did my top-up fail? Why is my card not working? How do I edit my personal details? Why is the beneficiary not allowed? What is the current exchange rate? Why did I receive the wrong amount of cash? Why do I need to verify my identity? How do I change my PIN? Why is the exchange rate wrong for my cash withdrawal? When will my card arrive? How can I get a disposable virtual card? What is the charge for topping up by card? What is the charge for cash withdrawal? Was my card payment reverted? How can I exchange currency via the app? What is the charge for currency exchange? Which cards and currencies are supported? Is ATM support available? Why was a fee charged for my transfer? What should I do if my card is compromised? How do I get a virtual card? How do I request a refund? How do I activate my card?