How is the exchange rate calculated?
What should I do if my phone is lost or stolen? Why is my refund not showing up? What is the age limit for using the service? How do I order a physical card? Why is my cash withdrawal pending? Why is my card payment not recognised? How can I get a disposable virtual card? Why was a fee charged for my transfer? What is the charge for topping up by card? Why is my card not accepted? Why has my transfer not been received by the recipient? How do I cancel a transfer? What is the charge for topping up by bank transfer? How do I receive money? Why is my card not working? Why is the exchange rate wrong for my cash withdrawal? What should I do if I forgot my passcode? Which countries are supported? Is ATM support available? Why was my top-up reverted? What are the limits for disposable cards? What is the estimate for card delivery? Why is my balance not updated after a bank transfer? How do I change my PIN? Why is my PIN blocked? Why am I unable to verify my identity? Why is my card payment pending? Why do I need to verify my identity? What should I do if my card is swallowed? How do I use Apple Pay or Google Pay?