Why can't I see my top up?
Why is my card payment pending? Why was my top-up reverted? When will my card arrive? Why is my balance not updated after a cheque or cash deposit? What are the limits for disposable cards? Why is my transfer pending? Why is the exchange rate wrong for my cash withdrawal? Why is my cash withdrawal not recognised? What should I do if I forgot my passcode? What is the age limit for using the service? How do I verify my top-up? Which countries are supported? Why is my refund not showing up? Why was my cash withdrawal declined? Why is my top-up pending? How can I transfer money into my account? How do I edit my personal details? Why is my card not accepted? How can I get a disposable virtual card? What should I do if my card is compromised? Why has my transfer not been received by the recipient? Why is my contactless payment not working? How do I cancel a transfer? Which cards and currencies are supported? How do I get a virtual card? Why is my card payment not recognised? What is automatic top-up? What is the charge for topping up by bank transfer? Why is my cash withdrawal pending? Why do I need to verify my identity?