I tried transferring to an account but it didn't go through. What happened?
Why was my top-up reverted? Why is my virtual card not working? How do I terminate my account? Why is the exchange rate wrong for my card payment? Why is my direct debit payment not recognised? Is my card a Visa or Mastercard? What are the top-up limits? Why was my card payment declined? Why am I unable to verify my identity? What is the age limit for using the service? Why is my refund not showing up? How do I change my PIN? Why is my cash withdrawal not recognised? What should I do if my card is lost or stolen? What is the estimate for card delivery? How do I receive money? Why is my transfer pending? Why is my top-up pending? Which cards and currencies are supported? Why was my transaction charged twice? How do I get a physical card? How do I verify my identity? Why was my transfer declined? How do I verify the source of my funds? What should I do if my phone is lost or stolen? What are the limits for disposable cards? How do I cancel a transfer? Why do I need to verify my identity? Why is there an extra charge on my statement? What should I do if my card is compromised?