what are the reasons why you would not be able to process a payment
Why was a fee charged for my card payment? What is the estimate for card delivery? Why did my top-up fail? Why was my card payment declined? What is the charge for currency exchange? How do I get a virtual card? What is the charge for topping up by card? What is the current exchange rate? What should I do if my card is swallowed? How do I activate my card? When will my card arrive? What is the charge for cash withdrawal? What is the age limit for using the service? Why did I receive the wrong amount of cash? Why is my card payment pending? How do I edit my personal details? Why has my transfer not been received by the recipient? How do I top up by cash or cheque? Which cards and currencies are supported? How do I request a refund? Why is my card payment not recognised? What should I do if my phone is lost or stolen? Why is my balance not updated after a bank transfer? How do I receive money? Why is my virtual card not working? Why is the exchange rate wrong for my card payment? What should I do if my card is compromised? How do I use Apple Pay or Google Pay? How can I transfer money into my account? Why is my top-up pending?