Why would I be charged an extra fee while doing a transfer?
Is my card a Visa or Mastercard? Why is my card payment pending? What is automatic top-up? Is ATM support available? Which countries are supported? Why am I unable to verify my identity? How do I link my card? How do I cancel a transfer? Why is my cash withdrawal pending? Why was my transfer declined? What is the current exchange rate? Why is my direct debit payment not recognised? How do I top up my account by card? Why was my cash withdrawal declined? Why is my refund not showing up? How can I get a disposable virtual card? What should I do if I forgot my passcode? Which cards and currencies are supported? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my card payment? What should I do if my card is compromised? How do I request a refund? How do I order a physical card? Why is my contactless payment not working? How do I top up by cash or cheque? What should I do if my card is lost or stolen? What is the estimate for card delivery? What is the charge for currency exchange? Why is the exchange rate wrong for my card payment? Why did I receive the wrong amount of cash?