Who should I talk to or go to resolve a duplicate charge on my statement?
Why was my cash withdrawal declined? What is the age limit for using the service? Why is my top-up pending? Why is my card not working? What are the limits for disposable cards? Is my card a Visa or Mastercard? Which cards and currencies are supported? What is the charge for cash withdrawal? Why is the beneficiary not allowed? Why am I unable to verify my identity? How do I edit my personal details? How do I terminate my account? What should I do if my phone is lost or stolen? Was my card payment reverted? Why is my transfer pending? Why is my card payment pending? How do I activate my card? What is the charge for topping up by bank transfer? What is the timing for transfers? Why is my card not accepted? Why is my cash withdrawal not recognised? Why is my contactless payment not working? What should I do if I forgot my passcode? Which countries are supported? How do I change my PIN? Is ATM support available? How can I transfer money into my account? Why was a fee charged for my transfer? Why is my virtual card not working? Why is the exchange rate wrong for my cash withdrawal?