In the app I see a direct debit that I don't recognize.
Why was my transaction charged twice? Why is my virtual card not working? How do I top up my account by card? Why did I receive the wrong amount of cash? Why was my transfer declined? How can I exchange currency via the app? How do I terminate my account? Why do I need to verify my identity? What is the age limit for using the service? Why is my card not accepted? How can I transfer money into my account? How do I verify the source of my funds? Why is the exchange rate wrong for my card payment? Why was a fee charged for my card payment? What are the top-up limits? How do I order a physical card? Why am I unable to verify my identity? Why is my cash withdrawal not recognised? What is the charge for cash withdrawal? Which countries are supported? How do I top up by cash or cheque? What is the current exchange rate? How do I verify my top-up? Why is my top-up pending? Why has my transfer not been received by the recipient? What should I do if my card is compromised? Is ATM support available? What should I do if I forgot my passcode? What should I do if my card is about to expire? Why is the beneficiary not allowed?