Can I pick a new PIN?
Why did my transfer fail? What should I do if my card is about to expire? Why do I need to verify my identity? How do I receive money? What should I do if my phone is lost or stolen? Why is my balance not updated after a bank transfer? What should I do if I forgot my passcode? Why is my cash withdrawal not recognised? What is the charge for topping up by bank transfer? How do I verify the source of my funds? What is the current exchange rate? What are the top-up limits? Why is my virtual card not working? How do I verify my identity? How do I use Apple Pay or Google Pay? How do I get a spare card? Why is my contactless payment not working? Why was my top-up reverted? How do I edit my personal details? How can I transfer money into my account? Why is my card payment not recognised? Why is the beneficiary not allowed? Why was a fee charged for my transfer? What is the age limit for using the service? When will my card arrive? How do I request a refund? How do I activate my card? What should I do if my card is lost or stolen? What is the estimate for card delivery? How do I get a physical card?