I have not received an item i ordered yet so i want to cancel it and get a refund. Can you please guide me on how to go about it?
Is my card a Visa or Mastercard? What should I do if my card is about to expire? How do I verify the source of my funds? Why was my cash withdrawal declined? What is the charge for topping up by card? How can I transfer money into my account? What is the age limit for using the service? What is the current exchange rate? What are the limits for disposable cards? Why do I need to verify my identity? Why was a fee charged for my card payment? How do I use Apple Pay or Google Pay? Why is my card payment not recognised? Why was my card payment declined? Why was a fee charged for my transfer? How do I cancel a transfer? How can I get a disposable virtual card? Why is my PIN blocked? Which fiat currencies are supported? Why is my balance not updated after a bank transfer? What should I do if my card is compromised? What should I do if my card is swallowed? Why is my top-up pending? Why is there an extra charge on my statement? Why did my top-up fail? Why is my cash withdrawal not recognised? Why is the beneficiary not allowed? How do I edit my personal details? How do I verify my identity? Why was my top-up reverted?