I have an unauthorized direct debit on my account
Why was a fee charged for my transfer? How do I top up my account by card? Why is my balance not updated after a bank transfer? Why is my balance not updated after a cheque or cash deposit? How do I verify my top-up? Why was my card payment declined? Why was a fee charged for my card payment? Why is my card payment not recognised? How can I get a disposable virtual card? What are the top-up limits? Why was my transfer declined? How do I cancel a transfer? Is ATM support available? How do I get a physical card? How do I order a physical card? Why did my transfer fail? What is the charge for topping up by card? Why am I unable to verify my identity? What should I do if my card is compromised? How do I activate my card? How do I change my PIN? Why is the beneficiary not allowed? Why is my contactless payment not working? What should I do if I forgot my passcode? Which cards and currencies are supported? What should I do if my card is about to expire? How do I get a virtual card? Why is my top-up pending? When will my card arrive? How do I top up by cash or cheque?