Why do you need to perform identity verification?
How do I order a physical card? Was my card payment reverted? What is the current exchange rate? How do I verify the source of my funds? How do I verify my top-up? Why did I receive the wrong amount of cash? What should I do if my card is about to expire? Why was my top-up reverted? What are the top-up limits? Why is my card not accepted? How do I change my PIN? What is the charge for cash withdrawal? What is the charge for topping up by bank transfer? What should I do if my card is compromised? What is the charge for currency exchange? What should I do if my card is lost or stolen? How do I link my card? Why is my cash withdrawal pending? How do I receive money? How do I get a spare card? Why is my refund not showing up? Why was a fee charged for my card payment? How can I transfer money into my account? How can I get a disposable virtual card? Why is the beneficiary not allowed? How do I terminate my account? Why is my transfer pending? Why did my top-up fail? Why has my transfer not been received by the recipient? Why is my balance not updated after a bank transfer?