how to recover my passcode
Why is my balance not updated after a cheque or cash deposit? How do I top up my account by card? Why did my top-up fail? How do I get a spare card? Is ATM support available? Why is my card not working? What should I do if my card is about to expire? Why was a fee charged for my card payment? How do I cancel a transfer? Why did I receive the wrong amount of cash? How can I exchange currency via the app? Why is my PIN blocked? What is the charge for currency exchange? How do I get a physical card? How do I verify my identity? Why is my refund not showing up? How do I top up by cash or cheque? What is the estimate for card delivery? Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my cash withdrawal? How do I change my PIN? Why was my transfer declined? Why is my contactless payment not working? Why is my cash withdrawal not recognised? What are the limits for disposable cards? How do I terminate my account? Why is my direct debit payment not recognised? What should I do if my card is lost or stolen? How do I edit my personal details? Why has my transfer not been received by the recipient?