How do I go about ordering a card?
What is the age limit for using the service? What are the limits for disposable cards? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? Why was my top-up reverted? Why am I unable to verify my identity? How do I link my card? Why did I receive the wrong amount of cash? Why is my card payment not recognised? When will my card arrive? Why is my contactless payment not working? Why is the beneficiary not allowed? Why is my PIN blocked? How do I get a physical card? Which cards and currencies are supported? Why was a fee charged for my card payment? Why was my cash withdrawal declined? Why is my balance not updated after a bank transfer? How do I edit my personal details? What should I do if my card is compromised? Why has my transfer not been received by the recipient? What should I do if my card is swallowed? What is the charge for topping up by card? What is the charge for topping up by bank transfer? Is ATM support available? How do I use Apple Pay or Google Pay? How do I verify my identity? How can I transfer money into my account? How can I get a disposable virtual card? Why is there an extra charge on my statement?