I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?
How do I get a physical card? How do I order a physical card? How do I activate my card? Why is my card not accepted? Why is my card payment not recognised? What is the current exchange rate? What is the charge for cash withdrawal? Why is my top-up pending? Why was my cash withdrawal declined? Why is my PIN blocked? What should I do if my phone is lost or stolen? Was my card payment reverted? What should I do if my card is about to expire? Why was my transaction charged twice? Why is my virtual card not working? Why is the exchange rate wrong for my card payment? Why is my cash withdrawal pending? Why has my transfer not been received by the recipient? Why is there an extra charge on my statement? Why is my balance not updated after a cheque or cash deposit? Why am I unable to verify my identity? How do I get a virtual card? Why is my card payment pending? What is the charge for topping up by card? Is my card a Visa or Mastercard? Why was my card payment declined? What is the age limit for using the service? Why is my balance not updated after a bank transfer? How do I change my PIN? How do I verify my top-up?