I heard you have virtual cards. How do I get one?
How do I get a physical card? What is the current exchange rate? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? How do I order a physical card? How do I terminate my account? What should I do if my card is swallowed? How do I edit my personal details? Why has my transfer not been received by the recipient? Why is the beneficiary not allowed? How do I verify my identity? Which cards and currencies are supported? How do I get a spare card? What should I do if my card is about to expire? What should I do if my card is compromised? How do I receive money? Why is my PIN blocked? Why is my direct debit payment not recognised? Why was a fee charged for my transfer? Why is my balance not updated after a bank transfer? What is automatic top-up? What should I do if my card is lost or stolen? Why is my virtual card not working? Why do I need to verify my identity? What is the timing for transfers? Why was my card payment declined? Why is my top-up pending? Why is my card payment not recognised? How do I activate my card? Why is my refund not showing up?