If I top up by transfer, am I going to be charged?
Why was a fee charged for my transfer? How do I verify my top-up? Why is my balance not updated after a cheque or cash deposit? How can I get a disposable virtual card? How do I request a refund? When will my card arrive? Why was my top-up reverted? What should I do if my phone is lost or stolen? How can I exchange currency via the app? Why is there an extra charge on my statement? Why is my balance not updated after a bank transfer? Why was my transfer declined? What is the estimate for card delivery? How do I top up my account by card? Why is my card not accepted? How do I cancel a transfer? What should I do if my card is lost or stolen? Why is my transfer pending? Why is the exchange rate wrong for my cash withdrawal? How do I activate my card? Is ATM support available? What should I do if my card is compromised? How do I get a physical card? Is my card a Visa or Mastercard? What should I do if I forgot my passcode? What is the age limit for using the service? What should I do if my card is swallowed? Why did my transfer fail? How do I verify the source of my funds? Why do I need to verify my identity?