Why can't I add any beneficiary I choose?
How do I request a refund? How do I change my PIN? Why was a fee charged for my transfer? Why is my balance not updated after a bank transfer? What is the charge for currency exchange? What should I do if my card is about to expire? How do I use Apple Pay or Google Pay? What is the age limit for using the service? When will my card arrive? Why is my virtual card not working? Was my card payment reverted? Is ATM support available? Why is my card payment not recognised? What is the charge for topping up by card? Why is my contactless payment not working? What is the timing for transfers? Why has my transfer not been received by the recipient? Why is there an extra charge on my statement? How do I verify the source of my funds? What is the estimate for card delivery? How do I get a physical card? Why is the exchange rate wrong for my card payment? How do I order a physical card? What should I do if my card is swallowed? Why was my cash withdrawal declined? How do I top up by cash or cheque? How can I exchange currency via the app? How can I get a disposable virtual card? Why do I need to verify my identity? Why is my card payment pending?