I want to inactivate my account.
Why is my top-up pending? Why is my balance not updated after a bank transfer? Why am I unable to verify my identity? Why is my contactless payment not working? Why is my direct debit payment not recognised? How do I verify the source of my funds? Why was a fee charged for my transfer? What should I do if my phone is lost or stolen? What should I do if my card is about to expire? How do I edit my personal details? How do I top up my account by card? Why is my transfer pending? Why did my top-up fail? Why is my cash withdrawal not recognised? How do I receive money? How do I order a physical card? Why was my card payment declined? What is automatic top-up? How do I cancel a transfer? How can I transfer money into my account? Why was my top-up reverted? What should I do if my card is lost or stolen? Why was my cash withdrawal declined? Which countries are supported? Why was my transfer declined? Which fiat currencies are supported? Why did I receive the wrong amount of cash? What is the age limit for using the service? How do I get a physical card? Why do I need to verify my identity?