My credit card for was not approved for a top-up transaction.  What happened?
What should I do if my card is lost or stolen? Which cards and currencies are supported? Was my card payment reverted? What should I do if my phone is lost or stolen? Why is my contactless payment not working? Why is my balance not updated after a cheque or cash deposit? Why was my transaction charged twice? Is my card a Visa or Mastercard? When will my card arrive? How do I request a refund? How can I exchange currency via the app? What is the estimate for card delivery? How do I get a virtual card? Which fiat currencies are supported? What should I do if my card is about to expire? How do I verify the source of my funds? Why is my direct debit payment not recognised? Why is the beneficiary not allowed? Why was a fee charged for my transfer? How do I top up my account by card? How do I terminate my account? How do I get a physical card? Why is my card not working? What should I do if my card is compromised? How do I change my PIN? How do I verify my top-up? What is the charge for topping up by bank transfer? Is ATM support available? How do I verify my identity? How can I transfer money into my account?