I could not get the top-up to go through
Why do I need to verify my identity? What is the charge for topping up by card? What should I do if my phone is lost or stolen? Why is the beneficiary not allowed? Why is my card payment not recognised? Is my card a Visa or Mastercard? What should I do if my card is lost or stolen? How do I activate my card? Why is my cash withdrawal pending? What are the limits for disposable cards? Why is my balance not updated after a bank transfer? What should I do if my card is about to expire? Why is my balance not updated after a cheque or cash deposit? What is the charge for topping up by bank transfer? How do I cancel a transfer? Why is my refund not showing up? Why did I receive the wrong amount of cash? What is the estimate for card delivery? How do I top up my account by card? Why was a fee charged for my transfer? Why was my cash withdrawal declined? Why is my PIN blocked? Why is the exchange rate wrong for my card payment? How do I verify my top-up? What is the age limit for using the service? How do I request a refund? How do I change my PIN? How do I top up by cash or cheque? Why is my card not working? What is the charge for cash withdrawal?