Where do my funds originate from?
What should I do if my card is swallowed? How do I get a spare card? Why is there an extra charge on my statement? Why is the exchange rate wrong for my card payment? Why was a fee charged for my card payment? Is ATM support available? How do I change my PIN? Why is my contactless payment not working? Why did I receive the wrong amount of cash? What should I do if my card is compromised? Why did my transfer fail? Why is the beneficiary not allowed? Why did my top-up fail? Why is my refund not showing up? How do I order a physical card? How do I link my card? What is the current exchange rate? Why was my transfer declined? What is the charge for currency exchange? What is the charge for cash withdrawal? When will my card arrive? Which fiat currencies are supported? What are the top-up limits? How do I request a refund? Why is my virtual card not working? Why is my cash withdrawal not recognised? What should I do if I forgot my passcode? Why has my transfer not been received by the recipient? What is automatic top-up? What should I do if my phone is lost or stolen?