I see a fee that I think was charged because I paid by card.
Why do I need to verify my identity? What are the top-up limits? Which cards and currencies are supported? Why is my refund not showing up? Why is my cash withdrawal not recognised? How do I verify the source of my funds? How do I change my PIN? How do I receive money? How do I edit my personal details? What is the charge for topping up by card? How do I get a physical card? How do I get a spare card? Why is there an extra charge on my statement? How do I order a physical card? Why did my transfer fail? Why is my card not accepted? Why is my PIN blocked? Why is my contactless payment not working? What should I do if my card is compromised? Why is the exchange rate wrong for my cash withdrawal? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? What is automatic top-up? What is the current exchange rate? What are the limits for disposable cards? How do I terminate my account? Why was my transfer declined? Is ATM support available? How do I activate my card?