Cancelling a transaction
What should I do if my card is swallowed? Why is the beneficiary not allowed? Why was my top-up reverted? Why is my card payment not recognised? What is the charge for currency exchange? Why is my direct debit payment not recognised? Why is my card not accepted? What should I do if I forgot my passcode? What should I do if my card is lost or stolen? Why is there an extra charge on my statement? How do I request a refund? Why is my refund not showing up? How do I top up by cash or cheque? Which cards and currencies are supported? Why am I unable to verify my identity? How can I transfer money into my account? Why is my cash withdrawal pending? Which fiat currencies are supported? How do I get a physical card? Is my card a Visa or Mastercard? How do I edit my personal details? Why is my transfer pending? What is the charge for topping up by bank transfer? How do I verify my identity? Why is my cash withdrawal not recognised? Why has my transfer not been received by the recipient? What should I do if my card is compromised? How do I use Apple Pay or Google Pay? When will my card arrive? What is the current exchange rate?