My card has been pending for a while, what should I do?
Why has my transfer not been received by the recipient? Is my card a Visa or Mastercard? Why did my top-up fail? What is the charge for currency exchange? How do I top up by cash or cheque? How do I receive money? Why is my transfer pending? Why is my cash withdrawal pending? Which cards and currencies are supported? Is ATM support available? What is the charge for topping up by card? What is the timing for transfers? How do I change my PIN? Why is my card not accepted? Why do I need to verify my identity? Why is there an extra charge on my statement? Why is my cash withdrawal not recognised? Why is the beneficiary not allowed? What is the charge for cash withdrawal? Why is my card not working? Why is the exchange rate wrong for my card payment? How do I get a physical card? How do I activate my card? Why was a fee charged for my transfer? Why was my top-up reverted? What should I do if my phone is lost or stolen? What should I do if my card is about to expire? How do I request a refund? How do I verify my top-up? Was my card payment reverted?