Explain why I can't do a transfer to an account.
What is the charge for topping up by card? What should I do if my phone is lost or stolen? Why was my card payment declined? Is ATM support available? Why has my transfer not been received by the recipient? What is the timing for transfers? Why is my cash withdrawal pending? What should I do if my card is compromised? How do I verify my identity? How do I get a spare card? How do I cancel a transfer? When will my card arrive? Why is my transfer pending? Why is my cash withdrawal not recognised? Why do I need to verify my identity? Why was a fee charged for my card payment? What are the top-up limits? Was my card payment reverted? Which countries are supported? How can I transfer money into my account? How do I verify the source of my funds? How do I verify my top-up? How do I edit my personal details? Why was my cash withdrawal declined? Why did my transfer fail? What is the current exchange rate? How do I receive money? How do I order a physical card? Why is my refund not showing up? Why is my top-up pending?