I froze my account, but how do I order a replacement card?
Why did my transfer fail? Why is my cash withdrawal not recognised? What is the charge for currency exchange? How do I verify my identity? Why was a fee charged for my card payment? What is the estimate for card delivery? How do I cancel a transfer? Why did I receive the wrong amount of cash? What is the age limit for using the service? What should I do if my phone is lost or stolen? What is the charge for topping up by card? Why is my card not accepted? What are the top-up limits? Why was my top-up reverted? How can I get a disposable virtual card? Why is the exchange rate wrong for my card payment? Why do I need to verify my identity? How do I request a refund? How do I edit my personal details? How do I receive money? Why is my card payment pending? How do I get a virtual card? What is automatic top-up? How do I verify my top-up? Why is my balance not updated after a cheque or cash deposit? What is the timing for transfers? Why is my top-up pending? What should I do if my card is lost or stolen? What should I do if my card is swallowed? Why is my balance not updated after a bank transfer?