I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?
What is the timing for transfers? Why is my direct debit payment not recognised? How do I terminate my account? Why is my virtual card not working? Why did my transfer fail? Why is the beneficiary not allowed? What is the estimate for card delivery? How do I activate my card? Why is my cash withdrawal pending? What are the top-up limits? Why is my top-up pending? How do I get a spare card? What should I do if my card is about to expire? How do I get a virtual card? What is the current exchange rate? How do I verify my top-up? When will my card arrive? What is the charge for cash withdrawal? What should I do if my card is lost or stolen? Which countries are supported? Why did I receive the wrong amount of cash? What should I do if my card is swallowed? How do I top up by cash or cheque? What are the limits for disposable cards? How can I exchange currency via the app? Why is there an extra charge on my statement? How can I get a disposable virtual card? Which fiat currencies are supported? What is the age limit for using the service? Why is my card not accepted?