How do I get my card to work?
What is the charge for currency exchange? Why do I need to verify my identity? What is automatic top-up? Why is my contactless payment not working? How do I verify the source of my funds? Was my card payment reverted? Why is my balance not updated after a bank transfer? How do I order a physical card? Why is my balance not updated after a cheque or cash deposit? What is the charge for topping up by card? How can I transfer money into my account? Why was my transfer declined? Which cards and currencies are supported? Why am I unable to verify my identity? How do I cancel a transfer? How do I request a refund? Why is my card payment not recognised? How do I verify my identity? What is the current exchange rate? Why is the exchange rate wrong for my cash withdrawal? How do I get a virtual card? How can I get a disposable virtual card? Why was my card payment declined? Why was a fee charged for my card payment? How do I get a spare card? What are the top-up limits? Why is my direct debit payment not recognised? Why is my cash withdrawal pending? Why is my PIN blocked? Is ATM support available?