Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before
What should I do if my card is about to expire? Why is my card not accepted? Why is my balance not updated after a cheque or cash deposit? What is the current exchange rate? How do I terminate my account? What should I do if my card is lost or stolen? What should I do if my card is swallowed? Why is my cash withdrawal not recognised? Why do I need to verify my identity? Is ATM support available? Why was my card payment declined? Which fiat currencies are supported? Why is my card payment not recognised? What is the charge for currency exchange? Which countries are supported? How do I link my card? How do I use Apple Pay or Google Pay? How do I top up by cash or cheque? Why is the exchange rate wrong for my card payment? Why was my transfer declined? How can I transfer money into my account? How can I get a disposable virtual card? How do I receive money? Why did my top-up fail? What is the age limit for using the service? Why is my refund not showing up? How do I request a refund? Which cards and currencies are supported? Is my card a Visa or Mastercard? How do I verify the source of my funds?