What exchange rates do you use?
When will my card arrive? Which countries are supported? Why do I need to verify my identity? Is ATM support available? What is the estimate for card delivery? Why was my transaction charged twice? Was my card payment reverted? How can I get a disposable virtual card? How do I request a refund? Why is the exchange rate wrong for my card payment? Which fiat currencies are supported? What is the charge for currency exchange? How do I verify my identity? Why is my direct debit payment not recognised? What should I do if my phone is lost or stolen? Why was my card payment declined? Why was my transfer declined? Why is my virtual card not working? What is the charge for cash withdrawal? How do I top up by cash or cheque? Why is my contactless payment not working? Why is there an extra charge on my statement? Why has my transfer not been received by the recipient? What should I do if my card is swallowed? What is the age limit for using the service? What should I do if my card is lost or stolen? Why is the exchange rate wrong for my cash withdrawal? What are the limits for disposable cards? How do I link my card? Why is my balance not updated after a cheque or cash deposit?