Why is this fee being charged to me after using my card?
What is the charge for topping up by bank transfer? What are the top-up limits? Why is my transfer pending? What should I do if my card is about to expire? How do I change my PIN? What should I do if my card is compromised? What should I do if my card is swallowed? Why was my transfer declined? How do I verify my identity? Which countries are supported? How do I top up my account by card? Why is my refund not showing up? Why is my virtual card not working? Why is there an extra charge on my statement? Why is my cash withdrawal not recognised? Why is my cash withdrawal pending? Which fiat currencies are supported? What is the age limit for using the service? What is the charge for cash withdrawal? Is ATM support available? Why do I need to verify my identity? Why is my card not accepted? How do I receive money? Why is my top-up pending? What are the limits for disposable cards? How can I transfer money into my account? What is automatic top-up? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a cheque or cash deposit? Why was my top-up reverted?