How can I add a new card?
Why was my transaction charged twice? How do I receive money? What should I do if my card is swallowed? Why am I unable to verify my identity? Why has my transfer not been received by the recipient? Is ATM support available? Why is my card payment not recognised? How do I terminate my account? What is automatic top-up? How do I order a physical card? Why did my transfer fail? What is the charge for topping up by bank transfer? How do I cancel a transfer? How do I request a refund? Why is the beneficiary not allowed? What is the timing for transfers? Why did my top-up fail? What is the charge for currency exchange? What is the age limit for using the service? What are the top-up limits? Why is my contactless payment not working? How do I get a spare card? Why is my PIN blocked? How do I activate my card? What should I do if my card is compromised? Why is my cash withdrawal pending? Why is my top-up pending? Why did I receive the wrong amount of cash? Why is the exchange rate wrong for my cash withdrawal? Which cards and currencies are supported?