If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?
Why was my transaction charged twice? How do I terminate my account? Why is my transfer pending? How do I verify my top-up? Why is my card payment pending? What is the age limit for using the service? How do I get a spare card? How do I change my PIN? Is my card a Visa or Mastercard? Why is my refund not showing up? Why is the exchange rate wrong for my cash withdrawal? Why did my transfer fail? Why is my PIN blocked? What is the charge for currency exchange? Why is my cash withdrawal pending? Which fiat currencies are supported? How do I verify the source of my funds? What should I do if my card is compromised? Why has my transfer not been received by the recipient? Which countries are supported? Why did I receive the wrong amount of cash? Why was my card payment declined? How do I top up my account by card? Why do I need to verify my identity? What should I do if my card is about to expire? What is automatic top-up? Why was my top-up reverted? How do I request a refund? How do I cancel a transfer? Why was a fee charged for my card payment?