How to cancel a transaction
Why is there an extra charge on my statement? What should I do if I forgot my passcode? Why was a fee charged for my card payment? Why is my transfer pending? How do I get a spare card? Why is my top-up pending? Was my card payment reverted? How do I get a virtual card? What should I do if my phone is lost or stolen? Why is my card not working? Why is my card not accepted? Why has my transfer not been received by the recipient? How do I activate my card? What is the charge for currency exchange? Why is my cash withdrawal pending? Why was my card payment declined? How do I verify my top-up? How can I get a disposable virtual card? Why was my cash withdrawal declined? Why did I receive the wrong amount of cash? What is the timing for transfers? What should I do if my card is about to expire? Why is the beneficiary not allowed? Why is my card payment not recognised? How do I change my PIN? How do I verify my identity? Why did my transfer fail? Is my card a Visa or Mastercard? Is ATM support available? Why is my balance not updated after a bank transfer?