When do I set up my card PIN?
Why is my transfer pending? Why is my cash withdrawal pending? Why did my top-up fail? What should I do if my card is about to expire? How can I transfer money into my account? Why do I need to verify my identity? Why is my card not working? Why is my card not accepted? Why was my transfer declined? Why is my balance not updated after a bank transfer? Is ATM support available? Why is the beneficiary not allowed? Why is there an extra charge on my statement? What is the charge for topping up by card? What should I do if I forgot my passcode? What is the age limit for using the service? How do I receive money? How do I change my PIN? How do I top up my account by card? What should I do if my card is lost or stolen? What is the charge for topping up by bank transfer? Why is my card payment not recognised? Why is my card payment pending? What is the timing for transfers? How can I exchange currency via the app? Why is my top-up pending? How do I order a physical card? Why is my contactless payment not working? Why is the exchange rate wrong for my card payment? How do I request a refund?