Why isn't my refund showing in my statement?
What should I do if my phone is lost or stolen? Why is my cash withdrawal pending? What is the age limit for using the service? Why was my transaction charged twice? Why is the beneficiary not allowed? Why is my direct debit payment not recognised? What is the charge for topping up by bank transfer? How can I get a disposable virtual card? Why is my transfer pending? Why is my card payment pending? Why is my contactless payment not working? How do I use Apple Pay or Google Pay? How do I order a physical card? What is the charge for cash withdrawal? How do I get a virtual card? Why was my cash withdrawal declined? Why was a fee charged for my transfer? Why is my virtual card not working? How do I verify my top-up? What is automatic top-up? Why is my card payment not recognised? What is the charge for currency exchange? How do I terminate my account? Why is my card not accepted? What are the limits for disposable cards? How do I get a spare card? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds? Why did my top-up fail?