How can I order a card?
How do I edit my personal details? Why is the exchange rate wrong for my card payment? What is the charge for topping up by card? What should I do if my card is swallowed? How do I verify my top-up? Why was my top-up reverted? Why is my direct debit payment not recognised? Which cards and currencies are supported? Why was my cash withdrawal declined? Why was my transfer declined? How do I request a refund? What should I do if I forgot my passcode? How do I use Apple Pay or Google Pay? How do I top up my account by card? How can I transfer money into my account? Why was my card payment declined? Which fiat currencies are supported? Why is my contactless payment not working? How do I get a physical card? Is my card a Visa or Mastercard? Why is my PIN blocked? Why is my cash withdrawal not recognised? What is the timing for transfers? Why is my top-up pending? Why did my transfer fail? What is the current exchange rate? Why was a fee charged for my card payment? What should I do if my card is lost or stolen? When will my card arrive? Why is there an extra charge on my statement?