How can you assist on verifying my identity?
Why is my transfer pending? What is the charge for currency exchange? What is the timing for transfers? What is automatic top-up? Why is my virtual card not working? How do I get a virtual card? Which cards and currencies are supported? Why was my top-up reverted? Why is the exchange rate wrong for my cash withdrawal? Why am I unable to verify my identity? Why was a fee charged for my card payment? What should I do if I forgot my passcode? Why is my cash withdrawal not recognised? How do I verify my top-up? How do I activate my card? Why is my direct debit payment not recognised? Which fiat currencies are supported? What should I do if my phone is lost or stolen? What is the charge for cash withdrawal? How do I edit my personal details? What is the age limit for using the service? What is the current exchange rate? How do I use Apple Pay or Google Pay? Why was my card payment declined? How do I change my PIN? Why is my contactless payment not working? What are the limits for disposable cards? Why was my cash withdrawal declined? Why is my PIN blocked? How can I exchange currency via the app?