My card is about to expire. Do I have to go to a branch to order a new card?
What should I do if my card is swallowed? Which fiat currencies are supported? How can I transfer money into my account? How do I use Apple Pay or Google Pay? Why was a fee charged for my card payment? What is the charge for topping up by card? How do I cancel a transfer? Why did I receive the wrong amount of cash? Why is the exchange rate wrong for my cash withdrawal? How do I verify my top-up? Why am I unable to verify my identity? Why is my balance not updated after a cheque or cash deposit? Why is my PIN blocked? Why did my top-up fail? Why was my cash withdrawal declined? How do I terminate my account? What are the top-up limits? Why is my transfer pending? Why is my card payment pending? Why was my transaction charged twice? What is the timing for transfers? How do I get a physical card? How do I verify the source of my funds? What should I do if my phone is lost or stolen? What is the age limit for using the service? What are the limits for disposable cards? Why do I need to verify my identity? How do I activate my card? How do I link my card? Why is the beneficiary not allowed?