On a card payment, why is there a fee?
How do I receive money? Why was a fee charged for my transfer? What should I do if my card is compromised? How do I terminate my account? Why do I need to verify my identity? Why has my transfer not been received by the recipient? How do I verify the source of my funds? Is my card a Visa or Mastercard? Why did my top-up fail? What is the age limit for using the service? How do I get a physical card? Why was my top-up reverted? How do I top up my account by card? How do I verify my top-up? Why is my card payment not recognised? What are the limits for disposable cards? What is the charge for cash withdrawal? How do I top up by cash or cheque? How do I get a virtual card? Why is the beneficiary not allowed? What should I do if I forgot my passcode? How do I edit my personal details? When will my card arrive? How can I transfer money into my account? What are the top-up limits? How do I get a spare card? Why is my balance not updated after a bank transfer? Why did I receive the wrong amount of cash? Why is my refund not showing up? Which countries are supported?