Why is there a fee on a card payment?
How do I edit my personal details? Why do I need to verify my identity? How can I exchange currency via the app? Why is my top-up pending? Why is my virtual card not working? Was my card payment reverted? What is the charge for topping up by card? Why was a fee charged for my transfer? Why is my PIN blocked? What should I do if my card is compromised? Is my card a Visa or Mastercard? How do I receive money? Which cards and currencies are supported? Why is my balance not updated after a bank transfer? Why is my cash withdrawal not recognised? What should I do if my card is lost or stolen? What is the charge for topping up by bank transfer? Why was my cash withdrawal declined? Why is my card not accepted? Why did I receive the wrong amount of cash? Which countries are supported? Why was my card payment declined? Which fiat currencies are supported? How do I activate my card? How do I change my PIN? Why is my contactless payment not working? Why did my transfer fail? What is the age limit for using the service? What are the top-up limits? Why is the exchange rate wrong for my cash withdrawal?