My plans may change so I may need to change from GBP to AUD.
Why is my balance not updated after a cheque or cash deposit? Why is my refund not showing up? Why am I unable to verify my identity? How do I top up my account by card? Why did my transfer fail? Why is the beneficiary not allowed? Why was my top-up reverted? How do I terminate my account? What should I do if my card is about to expire? What is the charge for currency exchange? How do I edit my personal details? What is the charge for cash withdrawal? How do I verify my identity? What is automatic top-up? What is the age limit for using the service? Is my card a Visa or Mastercard? Why is my card payment not recognised? How do I activate my card? Why has my transfer not been received by the recipient? Why is my cash withdrawal not recognised? How do I get a virtual card? When will my card arrive? Which cards and currencies are supported? Why is my card not working? How do I get a physical card? How do I get a spare card? How do I link my card? What is the timing for transfers? Why did I receive the wrong amount of cash? What should I do if my card is lost or stolen?