I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?
Why is my top-up pending? What is the charge for topping up by bank transfer? How do I get a spare card? Was my card payment reverted? Why did my transfer fail? Why is my virtual card not working? Why has my transfer not been received by the recipient? How do I verify my top-up? Which fiat currencies are supported? Why was my transfer declined? Why is my direct debit payment not recognised? Why is my card payment pending? Why was my card payment declined? How can I transfer money into my account? What should I do if my card is swallowed? Why am I unable to verify my identity? How do I top up by cash or cheque? What should I do if my phone is lost or stolen? What should I do if my card is compromised? What is the estimate for card delivery? How do I edit my personal details? Why is there an extra charge on my statement? Why is my transfer pending? What is the current exchange rate? How do I link my card? Why is the exchange rate wrong for my cash withdrawal? Why is my balance not updated after a bank transfer? What is automatic top-up? How do I use Apple Pay or Google Pay? Why do I need to verify my identity?