Are there steps to see where my funds come from?
How do I change my PIN? Why is my transfer pending? What are the top-up limits? Why is my contactless payment not working? How do I top up by cash or cheque? What should I do if my card is compromised? Why is my balance not updated after a bank transfer? How do I edit my personal details? Why is my direct debit payment not recognised? Why is there an extra charge on my statement? How do I order a physical card? How do I get a spare card? What is the charge for topping up by card? When will my card arrive? Why has my transfer not been received by the recipient? How do I activate my card? Why was my transfer declined? Why is my cash withdrawal pending? Why did I receive the wrong amount of cash? What is the estimate for card delivery? What should I do if I forgot my passcode? How do I get a virtual card? Why was a fee charged for my transfer? What is the timing for transfers? How do I verify my identity? Why is my card payment not recognised? Why is my cash withdrawal not recognised? What is the charge for topping up by bank transfer? How can I transfer money into my account? Which cards and currencies are supported?