I have received my statement but I do not see my refund, why is that?
What is the timing for transfers? What is the charge for topping up by bank transfer? How do I receive money? Why is my contactless payment not working? Why is my top-up pending? How do I use Apple Pay or Google Pay? How do I terminate my account? Why is my PIN blocked? Why was a fee charged for my card payment? How do I verify my identity? How can I get a disposable virtual card? Which cards and currencies are supported? What should I do if my card is swallowed? Why is the beneficiary not allowed? What should I do if I forgot my passcode? What is automatic top-up? How do I link my card? How do I change my PIN? What is the charge for cash withdrawal? How do I get a virtual card? How do I activate my card? How do I verify the source of my funds? Is my card a Visa or Mastercard? Why is my card payment not recognised? Why is my balance not updated after a bank transfer? Why was my card payment declined? How do I get a physical card? How do I top up by cash or cheque? Why was a fee charged for my transfer? How can I exchange currency via the app?