I bought something online and it says there was a fee to transfer money. Isn't that free?
Why is my card payment pending? What should I do if my card is compromised? What is the charge for currency exchange? Why is my transfer pending? What should I do if my phone is lost or stolen? Why is my balance not updated after a bank transfer? How do I activate my card? Why is my cash withdrawal not recognised? What should I do if my card is lost or stolen? How do I use Apple Pay or Google Pay? Why is the exchange rate wrong for my cash withdrawal? How can I transfer money into my account? Why has my transfer not been received by the recipient? What should I do if my card is swallowed? How do I receive money? What should I do if I forgot my passcode? How do I cancel a transfer? How do I order a physical card? What is the charge for topping up by bank transfer? Is ATM support available? How do I get a physical card? Why do I need to verify my identity? Why is my direct debit payment not recognised? Why is my cash withdrawal pending? Is my card a Visa or Mastercard? How do I edit my personal details? Was my card payment reverted? Why is my card not working? What are the top-up limits? What are the limits for disposable cards?