Why was there a fee on my cash withdrawal?
Why is my refund not showing up? What should I do if my card is lost or stolen? Which cards and currencies are supported? Why is my virtual card not working? Why is my balance not updated after a cheque or cash deposit? When will my card arrive? Why am I unable to verify my identity? How do I get a spare card? Is my card a Visa or Mastercard? How do I order a physical card? How do I terminate my account? How do I edit my personal details? Why is the exchange rate wrong for my cash withdrawal? Why was my cash withdrawal declined? Why is my card not accepted? Is ATM support available? What is the age limit for using the service? What is automatic top-up? What should I do if my card is about to expire? How do I use Apple Pay or Google Pay? How do I cancel a transfer? How do I verify my top-up? How do I top up by cash or cheque? How can I get a disposable virtual card? How do I get a virtual card? What should I do if I forgot my passcode? What is the charge for topping up by card? Why did my top-up fail? Why is my direct debit payment not recognised? Why is my transfer pending?