How come I was charged an extra fee when paying with the card?
Why is my transfer pending? Why is there an extra charge on my statement? What is the current exchange rate? When will my card arrive? Why did my top-up fail? How do I verify my top-up? What should I do if my phone is lost or stolen? What is the charge for topping up by card? What should I do if I forgot my passcode? Why did I receive the wrong amount of cash? How do I change my PIN? What is automatic top-up? Why was my transfer declined? Why is my balance not updated after a bank transfer? Why is my virtual card not working? How do I activate my card? Is ATM support available? What is the timing for transfers? What should I do if my card is about to expire? Why is my card not working? Why is my cash withdrawal not recognised? Why is my card payment not recognised? Was my card payment reverted? How do I order a physical card? Is my card a Visa or Mastercard? Why is the beneficiary not allowed? How do I verify the source of my funds? Which fiat currencies are supported? How do I verify my identity? How do I link my card?