I want to know the source of my funds.
How do I verify my identity? What should I do if my card is swallowed? Why am I unable to verify my identity? How do I verify my top-up? How do I change my PIN? Why did my transfer fail? How do I receive money? Is ATM support available? Why is the exchange rate wrong for my card payment? Why is my refund not showing up? Why is the exchange rate wrong for my cash withdrawal? How do I edit my personal details? What should I do if my card is about to expire? What should I do if my phone is lost or stolen? How do I cancel a transfer? Was my card payment reverted? Why is there an extra charge on my statement? Why is my PIN blocked? What is the age limit for using the service? Why is my cash withdrawal not recognised? What is the charge for topping up by card? Why was my cash withdrawal declined? How do I request a refund? Why is my virtual card not working? Which countries are supported? Why is my balance not updated after a cheque or cash deposit? Why was my transaction charged twice? How do I activate my card? How do I top up my account by card? How do I use Apple Pay or Google Pay?