Why is  my balance not updated?
Why was my card payment declined? How do I verify the source of my funds? How do I verify my identity? What should I do if my phone is lost or stolen? Why is the beneficiary not allowed? Why did my top-up fail? Why is the exchange rate wrong for my cash withdrawal? How do I get a spare card? Why is my card payment not recognised? How do I top up my account by card? Why am I unable to verify my identity? What are the limits for disposable cards? Why is my top-up pending? Which fiat currencies are supported? How do I top up by cash or cheque? Why was my transfer declined? What is automatic top-up? How do I edit my personal details? Why is my card not accepted? How do I receive money? How do I activate my card? Why is my virtual card not working? How do I get a physical card? How do I verify my top-up? What should I do if my card is lost or stolen? Why is my refund not showing up? What are the top-up limits? What is the estimate for card delivery? How do I terminate my account? Why is my direct debit payment not recognised?