what is going on with my cash withdrawal? the exchange rate is wrong
Why did I receive the wrong amount of cash? Why is my card payment not recognised? What should I do if my card is lost or stolen? How do I top up by cash or cheque? Is my card a Visa or Mastercard? Is ATM support available? How do I get a spare card? When will my card arrive? Why am I unable to verify my identity? What is automatic top-up? What are the limits for disposable cards? Why was my card payment declined? Why is my virtual card not working? What is the charge for currency exchange? How do I top up my account by card? What should I do if I forgot my passcode? What is the age limit for using the service? Was my card payment reverted? Why did my transfer fail? Why was my transfer declined? Why did my top-up fail? Why was my top-up reverted? How do I activate my card? What is the charge for cash withdrawal? How do I get a virtual card? What are the top-up limits? Why is the beneficiary not allowed? How do I verify my identity? How do I receive money? How do I request a refund?