Why has my top up failed?
Why is my balance not updated after a bank transfer? What is automatic top-up? Why is my PIN blocked? How do I verify my top-up? Why did my transfer fail? Is ATM support available? What are the limits for disposable cards? How do I order a physical card? Why was my cash withdrawal declined? How can I transfer money into my account? Why is my card payment not recognised? Why is my balance not updated after a cheque or cash deposit? Why is there an extra charge on my statement? What should I do if my phone is lost or stolen? Why am I unable to verify my identity? How do I get a spare card? What is the charge for topping up by card? Why do I need to verify my identity? What is the charge for cash withdrawal? How do I get a physical card? What is the timing for transfers? What should I do if I forgot my passcode? Why is my refund not showing up? What are the top-up limits? Why has my transfer not been received by the recipient? What is the age limit for using the service? Which fiat currencies are supported? Which cards and currencies are supported? Why did I receive the wrong amount of cash? What should I do if my card is swallowed?