I tried to buy something online but my funds were transferred back to my account. What is happening?
How do I edit my personal details? How do I get a spare card? How do I link my card? What is the age limit for using the service? How do I receive money? What are the limits for disposable cards? How do I activate my card? Why is my balance not updated after a bank transfer? What should I do if my phone is lost or stolen? What are the top-up limits? Is ATM support available? Why is my top-up pending? Why is my card not accepted? Which cards and currencies are supported? Why is my card payment not recognised? How do I verify my identity? What is the timing for transfers? How do I top up my account by card? Why am I unable to verify my identity? How do I change my PIN? What is the charge for currency exchange? Why is my PIN blocked? How do I verify my top-up? How do I request a refund? What is the estimate for card delivery? Is my card a Visa or Mastercard? How do I top up by cash or cheque? Which fiat currencies are supported? Why is my virtual card not working? Why did my top-up fail?