Why was my card charged when topping off my balance but it's not showing up in my wallet balance?
How do I verify my identity? How do I request a refund? Why is my direct debit payment not recognised? How do I verify my top-up? Why was my transaction charged twice? Why did my transfer fail? What is the charge for currency exchange? How do I verify the source of my funds? Why was a fee charged for my card payment? What should I do if I forgot my passcode? Why is my card payment not recognised? What are the limits for disposable cards? Is ATM support available? What should I do if my phone is lost or stolen? Why am I unable to verify my identity? What should I do if my card is swallowed? What should I do if my card is compromised? How do I get a virtual card? How can I exchange currency via the app? Why is the exchange rate wrong for my cash withdrawal? Why is there an extra charge on my statement? How do I use Apple Pay or Google Pay? What is the timing for transfers? What is the charge for topping up by bank transfer? Why was my top-up reverted? Why is the exchange rate wrong for my card payment? How do I change my PIN? Which fiat currencies are supported? Why was a fee charged for my transfer? How do I terminate my account?