HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?
How do I get a physical card? How can I get a disposable virtual card? What is the charge for topping up by card? What should I do if my card is compromised? Why is my cash withdrawal pending? What should I do if my card is lost or stolen? Why do I need to verify my identity? How do I terminate my account? How do I change my PIN? How do I top up my account by card? Why is my direct debit payment not recognised? What is the timing for transfers? How do I order a physical card? How do I top up by cash or cheque? How do I use Apple Pay or Google Pay? Why is my balance not updated after a cheque or cash deposit? Why has my transfer not been received by the recipient? How do I verify my identity? Is my card a Visa or Mastercard? What are the top-up limits? What is the charge for topping up by bank transfer? How do I get a virtual card? Why is my card payment not recognised? Why is my card not accepted? Why am I unable to verify my identity? What is the current exchange rate? How do I cancel a transfer? What is the charge for cash withdrawal? Why is my PIN blocked? Why is my card not working?