Why do you have an identity check?
Why is my contactless payment not working? Which countries are supported? Was my card payment reverted? Why is my card payment pending? What is automatic top-up? Why is my virtual card not working? How do I get a spare card? Is my card a Visa or Mastercard? How can I get a disposable virtual card? Why was a fee charged for my card payment? How do I get a physical card? What should I do if my card is compromised? How do I request a refund? Why is my PIN blocked? How do I verify my top-up? Why am I unable to verify my identity? Why was my transfer declined? What is the charge for topping up by bank transfer? How do I terminate my account? How do I top up my account by card? Why was my cash withdrawal declined? Why is my top-up pending? Why was a fee charged for my transfer? How do I verify the source of my funds? Why is my cash withdrawal pending? Why was my top-up reverted? What should I do if I forgot my passcode? What is the charge for topping up by card? Why is my card not working? When will my card arrive?