I added money but my top-up wasn't processed by the app.
Why is my PIN blocked? How can I transfer money into my account? What is the charge for topping up by bank transfer? How do I activate my card? Why am I unable to verify my identity? How do I verify the source of my funds? What is the charge for currency exchange? What should I do if my card is swallowed? Why is the exchange rate wrong for my card payment? What is the current exchange rate? Why is my cash withdrawal pending? Which countries are supported? What should I do if my phone is lost or stolen? How do I cancel a transfer? Why do I need to verify my identity? What is the timing for transfers? Why was my cash withdrawal declined? What is the charge for topping up by card? How do I order a physical card? Why was my card payment declined? How do I top up my account by card? Why was my transfer declined? Why is the beneficiary not allowed? What are the top-up limits? How do I request a refund? Why is my card not accepted? What are the limits for disposable cards? Why is my cash withdrawal not recognised? How do I edit my personal details? Why is there an extra charge on my statement?