When I purchased a product in another country the currency exchange was incorrect.
What is the charge for cash withdrawal? Why was my transfer declined? How do I activate my card? Why is my contactless payment not working? Why is there an extra charge on my statement? How do I order a physical card? How can I get a disposable virtual card? How do I get a spare card? How do I verify my identity? Why was my top-up reverted? Why is my direct debit payment not recognised? Why is my card not working? What should I do if I forgot my passcode? Why is my PIN blocked? How do I use Apple Pay or Google Pay? Why did my top-up fail? How do I cancel a transfer? What is the timing for transfers? How do I top up my account by card? How do I verify the source of my funds? What is the estimate for card delivery? How do I verify my top-up? How do I change my PIN? Which cards and currencies are supported? Why is my balance not updated after a cheque or cash deposit? Which countries are supported? Why was my transaction charged twice? Why is my cash withdrawal pending? Why is my refund not showing up? Why did my transfer fail?