I am unable to use my card.
What is the charge for topping up by bank transfer? Why is my top-up pending? Why is my cash withdrawal not recognised? What are the top-up limits? What should I do if my phone is lost or stolen? How can I transfer money into my account? Why is there an extra charge on my statement? Why is my virtual card not working? Why is the exchange rate wrong for my card payment? What are the limits for disposable cards? What is the age limit for using the service? Is ATM support available? Why is my card payment pending? How do I edit my personal details? Which countries are supported? Why was my top-up reverted? How can I get a disposable virtual card? Why is my balance not updated after a bank transfer? Why was my cash withdrawal declined? Why do I need to verify my identity? Why was a fee charged for my transfer? Why was my card payment declined? What should I do if I forgot my passcode? How do I request a refund? What should I do if my card is swallowed? Why has my transfer not been received by the recipient? How do I receive money? Why did my top-up fail? How do I top up my account by card? Why is my cash withdrawal pending?