Lost password
How do I activate my card? How do I verify the source of my funds? What is the current exchange rate? How do I top up my account by card? How can I exchange currency via the app? Why was a fee charged for my card payment? Why did my top-up fail? What should I do if my card is about to expire? Why is my card payment pending? Why am I unable to verify my identity? What is the charge for topping up by card? What should I do if my card is compromised? Which fiat currencies are supported? How do I change my PIN? Why was a fee charged for my transfer? What is the age limit for using the service? Why is the beneficiary not allowed? How do I edit my personal details? Is my card a Visa or Mastercard? How do I receive money? What should I do if my phone is lost or stolen? Why is my cash withdrawal pending? Why is my contactless payment not working? Which countries are supported? How do I order a physical card? Why is my top-up pending? How do I get a spare card? What are the limits for disposable cards? What should I do if my card is swallowed? Why is my card payment not recognised?