I have lost my phone.
Why is my balance not updated after a bank transfer? How do I verify the source of my funds? Why is my cash withdrawal pending? Why was my card payment declined? How do I request a refund? How can I get a disposable virtual card? Was my card payment reverted? How do I terminate my account? What should I do if my card is lost or stolen? Why is my balance not updated after a cheque or cash deposit? What are the limits for disposable cards? How do I receive money? Why did I receive the wrong amount of cash? What should I do if my card is swallowed? Why was a fee charged for my transfer? How do I cancel a transfer? Why was my top-up reverted? Why is my card payment not recognised? Why is my cash withdrawal not recognised? What are the top-up limits? What is automatic top-up? How do I get a virtual card? How do I order a physical card? How can I exchange currency via the app? Which cards and currencies are supported? Why is my card not accepted? Which fiat currencies are supported? Why is the exchange rate wrong for my card payment? How do I top up my account by card? How do I get a physical card?