I have a direct debit on my records that is strange and I need help.
What should I do if my card is swallowed? Why is my top-up pending? Which fiat currencies are supported? Why do I need to verify my identity? How do I terminate my account? Why is my cash withdrawal not recognised? Why has my transfer not been received by the recipient? Why is my contactless payment not working? How do I use Apple Pay or Google Pay? What should I do if my card is compromised? Why was my card payment declined? What is the charge for cash withdrawal? What is the timing for transfers? What is the age limit for using the service? What is the charge for topping up by bank transfer? Why was my transaction charged twice? Which cards and currencies are supported? How do I verify my top-up? How do I receive money? Why did my top-up fail? Why was my cash withdrawal declined? Why is the exchange rate wrong for my card payment? What is the estimate for card delivery? Which countries are supported? Why is my card payment not recognised? How do I get a spare card? Why is there an extra charge on my statement? Why did my transfer fail? What are the limits for disposable cards? How do I top up my account by card?