Can you tell me why my transfer is failing and help resolve?
What should I do if my card is about to expire? What is the age limit for using the service? Why is my card not accepted? How do I link my card? Why am I unable to verify my identity? Why was my card payment declined? What is the charge for currency exchange? How do I get a virtual card? What is the charge for topping up by bank transfer? How do I cancel a transfer? Why is the beneficiary not allowed? How do I change my PIN? Which countries are supported? What should I do if my card is swallowed? How do I order a physical card? When will my card arrive? What is the charge for cash withdrawal? Why is my cash withdrawal pending? Is ATM support available? Why is my refund not showing up? Why did my top-up fail? Why is my card payment pending? Why is my cash withdrawal not recognised? How can I transfer money into my account? What is the estimate for card delivery? How do I get a spare card? Why is my direct debit payment not recognised? What are the top-up limits? Why is my contactless payment not working? Why is my PIN blocked?