I lost my phone. Can I use my card without the app?
How do I get a spare card? What is the charge for currency exchange? What should I do if I forgot my passcode? How do I order a physical card? What are the limits for disposable cards? Why is my top-up pending? How do I cancel a transfer? Why is my card not accepted? Why is my PIN blocked? Why is my card not working? Why did my transfer fail? What should I do if my card is compromised? How do I verify my top-up? Why did my top-up fail? Why is my cash withdrawal not recognised? What is the charge for topping up by card? How do I top up my account by card? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? When will my card arrive? How do I request a refund? How do I verify my identity? How do I top up by cash or cheque? How can I get a disposable virtual card? Why is my cash withdrawal pending? Why is my direct debit payment not recognised? Why is my refund not showing up? How can I transfer money into my account? What are the top-up limits? How do I verify the source of my funds?