I was charged for using my card?
Is my card a Visa or Mastercard? Why is my card payment not recognised? What should I do if I forgot my passcode? How do I change my PIN? How do I get a virtual card? Why did I receive the wrong amount of cash? Why is my balance not updated after a bank transfer? How do I top up my account by card? Why do I need to verify my identity? How can I get a disposable virtual card? Why is my card not accepted? Why is there an extra charge on my statement? What is the timing for transfers? Why is my balance not updated after a cheque or cash deposit? Why is my PIN blocked? How can I exchange currency via the app? What is the charge for topping up by card? What is the charge for topping up by bank transfer? What are the top-up limits? Why is my direct debit payment not recognised? Why did my transfer fail? What is automatic top-up? Why is my contactless payment not working? How do I activate my card? What is the age limit for using the service? Which fiat currencies are supported? Why was my transaction charged twice? Why is my card not working? How do I link my card? How do I request a refund?