Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?
What is the charge for topping up by card? Which fiat currencies are supported? What should I do if I forgot my passcode? Which countries are supported? How do I terminate my account? Why is my card not accepted? What is automatic top-up? Why was my transaction charged twice? What is the charge for currency exchange? What is the charge for topping up by bank transfer? Why is my transfer pending? Why is there an extra charge on my statement? Why is my balance not updated after a bank transfer? How can I exchange currency via the app? What should I do if my card is about to expire? How do I change my PIN? What should I do if my phone is lost or stolen? When will my card arrive? How do I activate my card? Why is my card payment pending? What should I do if my card is lost or stolen? What should I do if my card is swallowed? Why was my top-up reverted? Why is my direct debit payment not recognised? What should I do if my card is compromised? How do I use Apple Pay or Google Pay? Why is the beneficiary not allowed? Why was my card payment declined? Why is my balance not updated after a cheque or cash deposit? How do I cancel a transfer?