How do I activate my card, so that I can start using it?
How do I edit my personal details? How do I order a physical card? Why is there an extra charge on my statement? What should I do if my card is lost or stolen? How can I exchange currency via the app? Why is my direct debit payment not recognised? What is the charge for topping up by card? When will my card arrive? What should I do if my phone is lost or stolen? What should I do if my card is about to expire? How do I get a virtual card? Why is my top-up pending? Which cards and currencies are supported? How do I verify the source of my funds? Why was my cash withdrawal declined? Why is the exchange rate wrong for my cash withdrawal? Which fiat currencies are supported? Why is the exchange rate wrong for my card payment? What is the charge for topping up by bank transfer? How can I get a disposable virtual card? Why was a fee charged for my transfer? Why did I receive the wrong amount of cash? How do I top up by cash or cheque? How do I get a physical card? Why has my transfer not been received by the recipient? How do I verify my identity? What is the timing for transfers? Why is my balance not updated after a cheque or cash deposit? How do I request a refund? Why did my top-up fail?