Why was money taken for a transfer?
How do I change my PIN? Why is my cash withdrawal pending? What should I do if my card is about to expire? What should I do if my card is swallowed? Why is my virtual card not working? How do I verify my identity? How can I transfer money into my account? Why is my cash withdrawal not recognised? Why was my transfer declined? Why do I need to verify my identity? How do I request a refund? What is the age limit for using the service? How do I verify my top-up? What should I do if I forgot my passcode? Why is my transfer pending? What should I do if my phone is lost or stolen? How do I verify the source of my funds? How do I terminate my account? Is ATM support available? Why was my transaction charged twice? Why was a fee charged for my card payment? Why is my refund not showing up? Is my card a Visa or Mastercard? Why am I unable to verify my identity? Why has my transfer not been received by the recipient? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? What are the limits for disposable cards? What is the current exchange rate? How do I order a physical card?