Why is there a random payment in my statement?
What should I do if my card is compromised? What is the charge for topping up by bank transfer? Why was my transaction charged twice? How do I request a refund? How do I edit my personal details? How do I get a virtual card? What is the charge for topping up by card? What is the charge for cash withdrawal? What should I do if my card is swallowed? Why did my transfer fail? Why am I unable to verify my identity? Why is my refund not showing up? Why did my top-up fail? How can I exchange currency via the app? When will my card arrive? How can I transfer money into my account? Why is my card not working? Why is my balance not updated after a cheque or cash deposit? Is ATM support available? How do I link my card? Why is the exchange rate wrong for my cash withdrawal? Why was my top-up reverted? What is the current exchange rate? How do I terminate my account? How do I cancel a transfer? How do I verify my identity? Why was my card payment declined? Why is my direct debit payment not recognised? Was my card payment reverted? How do I use Apple Pay or Google Pay?