I don't have a way to prove my identity.
How do I terminate my account? How do I receive money? Is my card a Visa or Mastercard? What should I do if my card is lost or stolen? What are the limits for disposable cards? What is the timing for transfers? Why is my top-up pending? How do I get a physical card? How do I get a virtual card? What should I do if my phone is lost or stolen? Why was a fee charged for my card payment? Why is my cash withdrawal pending? How do I verify my identity? Why is my PIN blocked? Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my cash withdrawal? How can I exchange currency via the app? How do I order a physical card? What is the charge for topping up by card? Why is my direct debit payment not recognised? How can I get a disposable virtual card? Which countries are supported? What should I do if my card is about to expire? How do I request a refund? How can I transfer money into my account? What should I do if my card is swallowed? Why is the exchange rate wrong for my card payment? Why was my top-up reverted? Is ATM support available? Why do I need to verify my identity?