My phone is lost I don't want someone to use my account, what can I do?
How do I terminate my account? How do I verify my top-up? How can I get a disposable virtual card? Why is my balance not updated after a bank transfer? How do I activate my card? Why do I need to verify my identity? What should I do if my card is about to expire? What are the top-up limits? What is the timing for transfers? What should I do if my card is lost or stolen? Why was a fee charged for my transfer? Why was a fee charged for my card payment? Why is my card not working? What should I do if my card is compromised? Why is the exchange rate wrong for my card payment? What is the charge for currency exchange? How do I get a spare card? What should I do if my card is swallowed? Why is my cash withdrawal pending? How do I verify the source of my funds? Why is my refund not showing up? Why is my card payment pending? Why is my balance not updated after a cheque or cash deposit? Why was my card payment declined? Why is my card payment not recognised? How do I link my card? What should I do if I forgot my passcode? How do I receive money? How do I order a physical card? Which cards and currencies are supported?