something is wrong with my exchange rate charge
Why was a fee charged for my card payment? Why was my top-up reverted? What should I do if my phone is lost or stolen? How can I exchange currency via the app? Why was my transfer declined? Why is my cash withdrawal not recognised? When will my card arrive? How can I transfer money into my account? Why is the exchange rate wrong for my cash withdrawal? Why has my transfer not been received by the recipient? What is the estimate for card delivery? Why is my refund not showing up? How do I top up by cash or cheque? What is the charge for currency exchange? Why is my card not accepted? Why is my card payment pending? Why am I unable to verify my identity? How do I request a refund? How do I order a physical card? Why is my PIN blocked? Why is my card not working? What is the age limit for using the service? What should I do if my card is compromised? What should I do if my card is lost or stolen? How do I cancel a transfer? Why is my balance not updated after a cheque or cash deposit? Was my card payment reverted? Why is my transfer pending? Why is my virtual card not working? Which countries are supported?