Is there a charge for cash withdrawals? I always thought it was free.
Why is my virtual card not working? What should I do if my card is lost or stolen? What is automatic top-up? Why is there an extra charge on my statement? Is ATM support available? Why is my cash withdrawal not recognised? Why did I receive the wrong amount of cash? How do I receive money? Why was my transfer declined? What is the timing for transfers? What is the age limit for using the service? Why is my cash withdrawal pending? Why is the beneficiary not allowed? What should I do if my card is compromised? Why was my cash withdrawal declined? What should I do if I forgot my passcode? How do I get a spare card? Why is my balance not updated after a cheque or cash deposit? Which fiat currencies are supported? Which countries are supported? Why was a fee charged for my card payment? Was my card payment reverted? Why has my transfer not been received by the recipient? How do I link my card? How do I terminate my account? How do I verify my top-up? What is the current exchange rate? How do I top up by cash or cheque? How do I order a physical card? How do I change my PIN?