Why was I denied the option to transfer money to a selected beneficiary?
Why am I unable to verify my identity? What is the charge for topping up by card? What is the charge for cash withdrawal? Why is my cash withdrawal pending? How can I get a disposable virtual card? How do I cancel a transfer? What is the age limit for using the service? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my cash withdrawal? How do I get a virtual card? Why is my card payment not recognised? Why has my transfer not been received by the recipient? Was my card payment reverted? How do I top up my account by card? Is ATM support available? Why is my transfer pending? Why did my transfer fail? Why was my top-up reverted? Which fiat currencies are supported? How do I terminate my account? Why was my card payment declined? What is the current exchange rate? How do I receive money? What should I do if my card is about to expire? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? How can I transfer money into my account? Why is my card not working? What should I do if my card is compromised? What is automatic top-up?