The exchange rate for me was wrong when I was abroad.
How do I receive money? Why is my balance not updated after a cheque or cash deposit? Why is the exchange rate wrong for my card payment? What should I do if my card is swallowed? Why is my top-up pending? Why did I receive the wrong amount of cash? How do I activate my card? Is ATM support available? What should I do if my card is compromised? How do I verify my top-up? What is the estimate for card delivery? Why was my top-up reverted? What is the charge for topping up by card? What is the current exchange rate? How can I exchange currency via the app? When will my card arrive? Why is my PIN blocked? What is the charge for currency exchange? How do I get a spare card? How do I order a physical card? How can I get a disposable virtual card? How do I verify the source of my funds? What is the timing for transfers? How can I transfer money into my account? Why is my card not working? Which cards and currencies are supported? What is the charge for cash withdrawal? Why was a fee charged for my transfer? Why is my cash withdrawal not recognised? How do I get a physical card?