I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?
How do I use Apple Pay or Google Pay? What is the age limit for using the service? How do I top up by cash or cheque? Why was my transfer declined? What should I do if my card is lost or stolen? What should I do if my phone is lost or stolen? How do I get a physical card? Is my card a Visa or Mastercard? Why is the beneficiary not allowed? Why am I unable to verify my identity? Why was a fee charged for my card payment? What should I do if my card is about to expire? How do I terminate my account? What should I do if my card is compromised? Why do I need to verify my identity? Why is my balance not updated after a bank transfer? Which cards and currencies are supported? What is the charge for topping up by card? How do I link my card? Which countries are supported? Why is the exchange rate wrong for my cash withdrawal? Why is the exchange rate wrong for my card payment? What is the current exchange rate? How do I activate my card? What is automatic top-up? Why was a fee charged for my transfer? Why is my transfer pending? What is the timing for transfers? Why is my card payment pending? Why is my PIN blocked?