Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.
Why am I unable to verify my identity? How do I use Apple Pay or Google Pay? Why was my transaction charged twice? Why is my direct debit payment not recognised? Why is my cash withdrawal not recognised? How can I exchange currency via the app? Why is my PIN blocked? How do I verify the source of my funds? Why did I receive the wrong amount of cash? What is the timing for transfers? What is the charge for topping up by card? How do I activate my card? How do I get a physical card? Why is the exchange rate wrong for my card payment? Why was a fee charged for my transfer? How do I receive money? What should I do if I forgot my passcode? Why is my balance not updated after a bank transfer? How do I verify my top-up? How do I get a virtual card? What is the current exchange rate? Why is my card not working? Why is my transfer pending? Is my card a Visa or Mastercard? Why is my top-up pending? How can I transfer money into my account? What is automatic top-up? Why was my top-up reverted? Why do I need to verify my identity? Why has my transfer not been received by the recipient?