I seem to have lost my card.
How do I verify my identity? Why was a fee charged for my transfer? What is automatic top-up? Why is my refund not showing up? Why did my top-up fail? Why has my transfer not been received by the recipient? Is my card a Visa or Mastercard? What are the top-up limits? Why is the exchange rate wrong for my card payment? How do I get a spare card? How do I get a virtual card? What should I do if my phone is lost or stolen? How can I get a disposable virtual card? What should I do if my card is about to expire? Why was my card payment declined? What are the limits for disposable cards? Why is my PIN blocked? How do I request a refund? How do I order a physical card? Why is my transfer pending? Why is my direct debit payment not recognised? How do I use Apple Pay or Google Pay? How do I terminate my account? Why was my transfer declined? Why is the exchange rate wrong for my cash withdrawal? How do I cancel a transfer? How do I activate my card? Why is my cash withdrawal pending? Why did my transfer fail? What should I do if my card is compromised?