Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?
How do I order a physical card? How do I verify my identity? What are the limits for disposable cards? What should I do if my card is compromised? Is my card a Visa or Mastercard? Why did my transfer fail? How do I top up by cash or cheque? How can I transfer money into my account? What is the charge for cash withdrawal? Why is my contactless payment not working? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my card payment? What should I do if my card is lost or stolen? How do I link my card? Why was my top-up reverted? Why is my cash withdrawal not recognised? How do I get a virtual card? Why is the exchange rate wrong for my cash withdrawal? How do I edit my personal details? Why is my transfer pending? Why is my cash withdrawal pending? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? Why is the beneficiary not allowed? Which cards and currencies are supported? How do I verify my top-up? Why was my transaction charged twice? Why is there an extra charge on my statement? Why was my card payment declined? How do I activate my card?