I am waiting for a payment to be processed
Why has my transfer not been received by the recipient? How can I transfer money into my account? Why is the exchange rate wrong for my card payment? How do I order a physical card? Why is my refund not showing up? Why was my top-up reverted? Why is my cash withdrawal pending? Why is my virtual card not working? Which cards and currencies are supported? What is the estimate for card delivery? What is the charge for cash withdrawal? Why did my transfer fail? How do I receive money? What is the charge for topping up by card? Why is my contactless payment not working? How can I get a disposable virtual card? How can I exchange currency via the app? What is automatic top-up? Why was my transaction charged twice? What is the charge for currency exchange? Why do I need to verify my identity? Why is my card payment not recognised? How do I get a virtual card? How do I activate my card? What is the current exchange rate? Why is my balance not updated after a cheque or cash deposit? Is ATM support available? What are the limits for disposable cards? How do I change my PIN? How do I verify my top-up?