My account is devoid of funds. Am I permitted to submit additional money via bank transfer?
Why is my balance not updated after a cheque or cash deposit? Why do I need to verify my identity? What is the charge for topping up by bank transfer? Which fiat currencies are supported? What is automatic top-up? Why was a fee charged for my card payment? How can I get a disposable virtual card? How do I request a refund? Why is my cash withdrawal pending? What is the timing for transfers? How do I get a virtual card? What is the charge for currency exchange? Why is my cash withdrawal not recognised? How do I verify my identity? How can I exchange currency via the app? What is the age limit for using the service? Why is my card payment pending? What are the limits for disposable cards? How do I cancel a transfer? What should I do if my card is about to expire? Why was my transaction charged twice? What should I do if I forgot my passcode? Why was my card payment declined? Why is my balance not updated after a bank transfer? What should I do if my card is swallowed? How do I get a physical card? How do I link my card? Why was my top-up reverted? Why is my virtual card not working? How do I top up by cash or cheque?