There was a direct debit from my account and I didn't authorise it
How can I transfer money into my account? What is the age limit for using the service? How do I get a physical card? Why was my transaction charged twice? What are the top-up limits? What is the charge for currency exchange? Why is my refund not showing up? Why am I unable to verify my identity? Why did my transfer fail? Why is the exchange rate wrong for my card payment? Why was a fee charged for my card payment? What is the estimate for card delivery? Why is my contactless payment not working? How do I receive money? Which countries are supported? Why did I receive the wrong amount of cash? How do I verify my identity? Why was my card payment declined? Which cards and currencies are supported? How do I link my card? Why is my virtual card not working? How do I edit my personal details? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? How do I verify my top-up? Was my card payment reverted? Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds? When will my card arrive? Why is my top-up pending?