Will I be charged for topping up?
How can I exchange currency via the app? How do I cancel a transfer? Why was my transfer declined? What is automatic top-up? What should I do if my phone is lost or stolen? Why is my card not working? How do I edit my personal details? What should I do if my card is swallowed? How do I change my PIN? Which countries are supported? What should I do if my card is about to expire? How do I verify my top-up? Was my card payment reverted? What is the charge for topping up by bank transfer? What are the limits for disposable cards? Which fiat currencies are supported? What is the charge for cash withdrawal? Why is my cash withdrawal not recognised? Which cards and currencies are supported? Why was a fee charged for my transfer? Why am I unable to verify my identity? Why is my card payment not recognised? Why did I receive the wrong amount of cash? Why is the exchange rate wrong for my card payment? How do I get a spare card? Why is my top-up pending? What is the estimate for card delivery? Why do I need to verify my identity? Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds?