I was unable to transfer to another account.
Why was my card payment declined? Is my card a Visa or Mastercard? How do I get a spare card? Why has my transfer not been received by the recipient? Why is there an extra charge on my statement? Why is my contactless payment not working? Which fiat currencies are supported? What is the charge for topping up by card? How do I use Apple Pay or Google Pay? How do I edit my personal details? How do I terminate my account? Why was my top-up reverted? How can I exchange currency via the app? Why was a fee charged for my card payment? Why was my transaction charged twice? Why is my direct debit payment not recognised? Why am I unable to verify my identity? Why did I receive the wrong amount of cash? What should I do if my phone is lost or stolen? What are the top-up limits? What is the charge for currency exchange? Why is my refund not showing up? How do I order a physical card? How can I get a disposable virtual card? Why is my transfer pending? Why is my top-up pending? Which countries are supported? What should I do if my card is swallowed? Why is my balance not updated after a bank transfer? How do I change my PIN?