My credit card was declined for top-up. Can you see if there is enough funds in my account?
Why was my card payment declined? Why is my PIN blocked? Which cards and currencies are supported? What should I do if my card is swallowed? Why has my transfer not been received by the recipient? What are the top-up limits? Why is my balance not updated after a bank transfer? Why is my contactless payment not working? How do I link my card? What is the charge for topping up by card? How do I get a spare card? What is the charge for currency exchange? Why is my top-up pending? What should I do if my phone is lost or stolen? How do I order a physical card? Why is the exchange rate wrong for my card payment? Why is my card payment not recognised? Is ATM support available? Why am I unable to verify my identity? How can I exchange currency via the app? How do I terminate my account? How do I get a physical card? How do I top up by cash or cheque? Why is my card not working? How do I use Apple Pay or Google Pay? What should I do if my card is about to expire? Why is my balance not updated after a cheque or cash deposit? Why is the beneficiary not allowed? Why is my virtual card not working? What is the current exchange rate?