I did not make a direct debit payment as listed on my app
How do I get a spare card? Why is my card not accepted? Why is my balance not updated after a cheque or cash deposit? What is the estimate for card delivery? What is the timing for transfers? How do I order a physical card? Which fiat currencies are supported? How do I get a virtual card? How do I cancel a transfer? Is ATM support available? Why is my card payment not recognised? How can I transfer money into my account? When will my card arrive? Why was my top-up reverted? What is the charge for cash withdrawal? What is the current exchange rate? What is the charge for topping up by card? What are the top-up limits? Why did I receive the wrong amount of cash? Why was my cash withdrawal declined? What should I do if my card is compromised? Why is my virtual card not working? How do I get a physical card? Why is my cash withdrawal not recognised? Why was my transfer declined? What should I do if my card is lost or stolen? Which countries are supported? Why am I unable to verify my identity? Why is the beneficiary not allowed? Which cards and currencies are supported?