Do yo charge a fee for exchanging foreign currencies?
What is the current exchange rate? Which cards and currencies are supported? Why is my balance not updated after a cheque or cash deposit? What should I do if my phone is lost or stolen? Why is there an extra charge on my statement? Why is my card payment not recognised? Why is the exchange rate wrong for my cash withdrawal? Why is my direct debit payment not recognised? Why was my cash withdrawal declined? How do I verify the source of my funds? When will my card arrive? What is the charge for topping up by card? Why is the beneficiary not allowed? Why was my transfer declined? Why was my top-up reverted? How do I link my card? Why is my transfer pending? Which fiat currencies are supported? How do I change my PIN? Why is my balance not updated after a bank transfer? How do I verify my top-up? Why was my card payment declined? How can I exchange currency via the app? What should I do if my card is swallowed? How can I transfer money into my account? How do I get a virtual card? What are the top-up limits? Why is my PIN blocked? How do I request a refund? What should I do if I forgot my passcode?