Why is my identity verification process not working?
Why is my transfer pending? How do I edit my personal details? Is my card a Visa or Mastercard? What is the charge for topping up by card? What is the estimate for card delivery? Which fiat currencies are supported? What should I do if I forgot my passcode? Why has my transfer not been received by the recipient? How do I use Apple Pay or Google Pay? What is automatic top-up? Why was a fee charged for my card payment? Which cards and currencies are supported? What are the limits for disposable cards? Why is my PIN blocked? How can I get a disposable virtual card? What are the top-up limits? How can I transfer money into my account? When will my card arrive? How do I verify my identity? Why was my transaction charged twice? What is the current exchange rate? Why is my direct debit payment not recognised? Why is my cash withdrawal not recognised? How do I activate my card? Why is my virtual card not working? What is the age limit for using the service? Why is my balance not updated after a bank transfer? Why is my refund not showing up? How can I exchange currency via the app? Why is there an extra charge on my statement?