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How do I order a physical card? What is the age limit for using the service? What is the charge for currency exchange? How do I get a virtual card? Why was my top-up reverted? What is the current exchange rate? How can I exchange currency via the app? What should I do if my phone is lost or stolen? How can I transfer money into my account? How do I edit my personal details? What is automatic top-up? What is the charge for topping up by bank transfer? How do I change my PIN? Is ATM support available? What is the estimate for card delivery? How do I get a spare card? What is the charge for topping up by card? How do I get a physical card? Why was a fee charged for my transfer? Why is my cash withdrawal not recognised? Why is my direct debit payment not recognised? How do I link my card? Why is my top-up pending? What should I do if my card is about to expire? Which countries are supported? What are the top-up limits? Is my card a Visa or Mastercard? What are the limits for disposable cards? Why is the exchange rate wrong for my cash withdrawal? Why was my cash withdrawal declined?