what I need to verify my account
When will my card arrive? Why is there an extra charge on my statement? What should I do if my card is swallowed? Why is my card not working? How do I change my PIN? How can I get a disposable virtual card? How do I order a physical card? What is the estimate for card delivery? How can I exchange currency via the app? What is the charge for cash withdrawal? Which fiat currencies are supported? Why was my cash withdrawal declined? Why is my balance not updated after a cheque or cash deposit? Why was my card payment declined? Why is my contactless payment not working? Why is my cash withdrawal not recognised? Why was my top-up reverted? Why was my transaction charged twice? How do I use Apple Pay or Google Pay? How do I request a refund? What is the age limit for using the service? What is the charge for topping up by bank transfer? Why was a fee charged for my card payment? How do I receive money? Was my card payment reverted? How do I verify the source of my funds? What is the charge for currency exchange? Why is the exchange rate wrong for my card payment? How do I cancel a transfer? How can I transfer money into my account?