I tried to transfer funds to a beneficiary and was denied. Can you tell me why?
How do I edit my personal details? How do I use Apple Pay or Google Pay? When will my card arrive? Which fiat currencies are supported? How do I receive money? How do I get a virtual card? Why is my refund not showing up? Why is my transfer pending? How do I order a physical card? Why is my cash withdrawal not recognised? Why is my card payment not recognised? How do I get a physical card? Why am I unable to verify my identity? How do I get a spare card? Why was a fee charged for my transfer? Why is my direct debit payment not recognised? What should I do if my card is lost or stolen? What should I do if my card is swallowed? How do I verify my top-up? Why was a fee charged for my card payment? Which cards and currencies are supported? What is the charge for topping up by card? Why did my transfer fail? How do I top up my account by card? How do I request a refund? How do I terminate my account? How do I verify the source of my funds? What is the current exchange rate? Why did I receive the wrong amount of cash? What should I do if my card is compromised?