I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?
How do I order a physical card? Why is my cash withdrawal not recognised? What is automatic top-up? What is the timing for transfers? What are the top-up limits? Why is my balance not updated after a cheque or cash deposit? How do I terminate my account? How do I verify my top-up? Which fiat currencies are supported? How do I get a physical card? What should I do if I forgot my passcode? What should I do if my card is lost or stolen? Why is my card payment not recognised? Why was my top-up reverted? Why am I unable to verify my identity? Why did my top-up fail? Why was my transfer declined? What is the charge for currency exchange? What should I do if my card is compromised? How do I edit my personal details? Why was my cash withdrawal declined? What should I do if my phone is lost or stolen? What should I do if my card is about to expire? Why is the exchange rate wrong for my cash withdrawal? When will my card arrive? What is the charge for cash withdrawal? Was my card payment reverted? How can I transfer money into my account? How do I verify the source of my funds? Why is my balance not updated after a bank transfer?