I got a message that my transfer is not possible.  What is happening?  I need this to go through please.
How do I terminate my account? Why was my transaction charged twice? Is my card a Visa or Mastercard? What is the charge for cash withdrawal? What is the charge for topping up by bank transfer? How can I get a disposable virtual card? What is the timing for transfers? How do I get a virtual card? Why is my virtual card not working? Why did I receive the wrong amount of cash? Why is my transfer pending? What should I do if my phone is lost or stolen? Which cards and currencies are supported? What should I do if my card is compromised? How can I exchange currency via the app? Why is my refund not showing up? Why is my PIN blocked? How do I verify my top-up? Why is there an extra charge on my statement? Why is my card payment not recognised? Why was my card payment declined? Why is my card not accepted? What should I do if I forgot my passcode? Why was a fee charged for my card payment? How do I top up by cash or cheque? What are the top-up limits? How do I cancel a transfer? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? How do I get a physical card?