My phone was stolen, help!
How do I cancel a transfer? What is the charge for cash withdrawal? Why is my card not accepted? How do I verify the source of my funds? Why is my balance not updated after a cheque or cash deposit? How do I top up by cash or cheque? How do I get a spare card? Why was my cash withdrawal declined? How do I edit my personal details? What is the charge for topping up by bank transfer? Why is my direct debit payment not recognised? What is the estimate for card delivery? Why is the beneficiary not allowed? Why is my transfer pending? When will my card arrive? What is automatic top-up? What is the charge for currency exchange? How do I terminate my account? Which countries are supported? How do I activate my card? What should I do if my card is compromised? Why has my transfer not been received by the recipient? What should I do if I forgot my passcode? Which fiat currencies are supported? Why is my balance not updated after a bank transfer? How do I order a physical card? Why is my card payment pending? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my cash withdrawal? What are the limits for disposable cards?