why do I have an unknown payment?
Why was my transfer declined? How do I activate my card? What is automatic top-up? How do I top up my account by card? What is the age limit for using the service? Why is my balance not updated after a bank transfer? Why is my cash withdrawal not recognised? What is the estimate for card delivery? Why did I receive the wrong amount of cash? Why is my virtual card not working? Why was my transaction charged twice? How can I transfer money into my account? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? Which fiat currencies are supported? Why did my top-up fail? What is the charge for topping up by bank transfer? Why do I need to verify my identity? Which cards and currencies are supported? How do I link my card? Was my card payment reverted? Why did my transfer fail? What should I do if my card is swallowed? Why is my card not accepted? What should I do if my phone is lost or stolen? How do I cancel a transfer? Why is there an extra charge on my statement? What are the limits for disposable cards? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my card payment?