The app is showing a direct debit payment that I never made
What should I do if my phone is lost or stolen? How do I change my PIN? How do I terminate my account? Why is my PIN blocked? What is the charge for topping up by bank transfer? How do I verify my identity? How do I activate my card? Is ATM support available? What is the charge for currency exchange? Why is my refund not showing up? Why do I need to verify my identity? Why is my card not working? Why did my top-up fail? What is the timing for transfers? Why was a fee charged for my transfer? Why is my transfer pending? What is the charge for topping up by card? What is the charge for cash withdrawal? How do I link my card? Why has my transfer not been received by the recipient? Why was my transfer declined? Why is my card payment not recognised? How can I transfer money into my account? Why is my cash withdrawal not recognised? Why is my balance not updated after a cheque or cash deposit? How do I edit my personal details? Why is there an extra charge on my statement? How can I get a disposable virtual card? Is my card a Visa or Mastercard? Why is my top-up pending?