The transfer that I was trying to complete was declined. What was the cause?
Why is my direct debit payment not recognised? Which fiat currencies are supported? What is automatic top-up? What should I do if my phone is lost or stolen? How do I verify my top-up? How do I verify my identity? Why is my PIN blocked? How do I change my PIN? Which countries are supported? How can I get a disposable virtual card? How do I use Apple Pay or Google Pay? Why did I receive the wrong amount of cash? Why did my top-up fail? Why is the exchange rate wrong for my card payment? Why was a fee charged for my card payment? What are the limits for disposable cards? How do I top up my account by card? How do I verify the source of my funds? How can I exchange currency via the app? What is the charge for topping up by bank transfer? Why is my card not working? How do I request a refund? Is my card a Visa or Mastercard? Why was a fee charged for my transfer? Why is my virtual card not working? What should I do if my card is lost or stolen? Why is my cash withdrawal not recognised? What should I do if my card is about to expire? Why is the exchange rate wrong for my cash withdrawal? Why do I need to verify my identity?