I may need to dispute a Direct Debit payment.
Why did my top-up fail? How can I exchange currency via the app? Why is my top-up pending? What is the charge for currency exchange? Why is my PIN blocked? Why is my card payment pending? How do I edit my personal details? What should I do if my card is about to expire? Why is my card not accepted? What should I do if my phone is lost or stolen? What is the current exchange rate? Is ATM support available? What should I do if my card is swallowed? Why is my cash withdrawal pending? What should I do if I forgot my passcode? Why is my balance not updated after a bank transfer? Why is my balance not updated after a cheque or cash deposit? Why is my card payment not recognised? How do I cancel a transfer? Why am I unable to verify my identity? Why was my top-up reverted? How do I terminate my account? What is the charge for topping up by card? Why is my transfer pending? How do I request a refund? Why was my card payment declined? Why was my transfer declined? Why is there an extra charge on my statement? Why was a fee charged for my card payment? How do I verify my top-up?