My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?
Why did I receive the wrong amount of cash? Why is my contactless payment not working? Why was my top-up reverted? What should I do if my card is lost or stolen? What should I do if my card is swallowed? Why is my transfer pending? How do I get a spare card? Is ATM support available? Why is my virtual card not working? What should I do if my card is compromised? How can I exchange currency via the app? What is the charge for currency exchange? What is the timing for transfers? Why is my refund not showing up? How do I change my PIN? Why is the exchange rate wrong for my cash withdrawal? Why was my transaction charged twice? How do I activate my card? What is automatic top-up? What is the charge for topping up by card? How do I get a virtual card? How do I verify the source of my funds? How do I top up my account by card? Why is my balance not updated after a bank transfer? How do I verify my top-up? Why did my transfer fail? How do I cancel a transfer? Why is my card payment not recognised? How can I get a disposable virtual card? How can I transfer money into my account?