There is a strange payment on my card.
What is the age limit for using the service? Why is my balance not updated after a cheque or cash deposit? Why is my cash withdrawal not recognised? What is automatic top-up? Why is the exchange rate wrong for my card payment? Why did my transfer fail? How can I transfer money into my account? Why is the beneficiary not allowed? How do I request a refund? Why is the exchange rate wrong for my cash withdrawal? What is the charge for currency exchange? What is the charge for cash withdrawal? How do I top up by cash or cheque? What is the timing for transfers? Why is there an extra charge on my statement? Why is my contactless payment not working? Why was my cash withdrawal declined? Why was my transaction charged twice? Why is my balance not updated after a bank transfer? Which cards and currencies are supported? What are the top-up limits? Why did my top-up fail? How do I order a physical card? Why is my direct debit payment not recognised? How do I verify my top-up? Why has my transfer not been received by the recipient? Is ATM support available? How do I link my card? How do I change my PIN? Why did I receive the wrong amount of cash?