I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
Why is my card not accepted? How do I get a virtual card? Which fiat currencies are supported? What should I do if I forgot my passcode? Why is my balance not updated after a cheque or cash deposit? What should I do if my phone is lost or stolen? What should I do if my card is compromised? What is the charge for currency exchange? Why do I need to verify my identity? Why am I unable to verify my identity? What is the timing for transfers? Why did my top-up fail? Is my card a Visa or Mastercard? What is automatic top-up? Why was a fee charged for my card payment? How do I get a spare card? Why is my top-up pending? How can I exchange currency via the app? Which cards and currencies are supported? How do I terminate my account? How do I activate my card? What should I do if my card is lost or stolen? Why is there an extra charge on my statement? Why is my contactless payment not working? Why was a fee charged for my transfer? Why did my transfer fail? What is the charge for cash withdrawal? Why is my cash withdrawal pending? Why was my transfer declined? Why is my balance not updated after a bank transfer?