I did not get enough cash
Why is my balance not updated after a cheque or cash deposit? What is the charge for cash withdrawal? How do I edit my personal details? Why am I unable to verify my identity? Why do I need to verify my identity? Why was my top-up reverted? How do I get a virtual card? Is my card a Visa or Mastercard? How do I cancel a transfer? Why is the exchange rate wrong for my card payment? How do I verify my top-up? Why is my refund not showing up? How can I transfer money into my account? What should I do if my card is about to expire? How do I link my card? How do I verify my identity? Why is my PIN blocked? How do I change my PIN? Why is my top-up pending? How do I get a spare card? Why was my transaction charged twice? What is the age limit for using the service? What are the top-up limits? How do I top up by cash or cheque? Why did my transfer fail? How can I exchange currency via the app? How can I get a disposable virtual card? What should I do if my card is compromised? How do I get a physical card? Why is my cash withdrawal pending?