why do I have to show my ID
How do I verify the source of my funds? Why was my cash withdrawal declined? Why is my card payment pending? How do I terminate my account? Why did my transfer fail? How do I get a spare card? Which cards and currencies are supported? What are the limits for disposable cards? How do I change my PIN? How do I verify my top-up? Why is my contactless payment not working? How can I transfer money into my account? Was my card payment reverted? Why was my transaction charged twice? What is the charge for topping up by bank transfer? What is automatic top-up? Why am I unable to verify my identity? Why is my card not working? What is the current exchange rate? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? Why is my cash withdrawal not recognised? Why is my transfer pending? How do I top up by cash or cheque? Why is the exchange rate wrong for my cash withdrawal? Why is my PIN blocked? How do I get a physical card? How can I exchange currency via the app? What is the age limit for using the service? How do I order a physical card?