A percentage fee was charged to my withdrawal.
Why was my transaction charged twice? Why is my transfer pending? Why is my card payment not recognised? What should I do if my card is compromised? Why was my card payment declined? How do I top up by cash or cheque? Why is my balance not updated after a cheque or cash deposit? Why is my refund not showing up? How do I request a refund? Why has my transfer not been received by the recipient? How do I get a virtual card? How can I transfer money into my account? How do I get a physical card? What is the age limit for using the service? How do I link my card? How do I verify my top-up? What is the current exchange rate? Is ATM support available? Why is my contactless payment not working? What are the limits for disposable cards? What is the charge for currency exchange? Why is my cash withdrawal not recognised? Why was my top-up reverted? Why was a fee charged for my card payment? Is my card a Visa or Mastercard? Which fiat currencies are supported? How do I cancel a transfer? What should I do if my card is swallowed? Why is the beneficiary not allowed? How can I exchange currency via the app?