When will I get a virtual card? I haven't gotten one yet
Why do I need to verify my identity? How do I receive money? What is the estimate for card delivery? What is the charge for currency exchange? What should I do if my card is lost or stolen? Why was my transaction charged twice? Why is my card payment not recognised? How do I change my PIN? When will my card arrive? Why was a fee charged for my card payment? Why is my top-up pending? Why am I unable to verify my identity? How do I terminate my account? Why did my top-up fail? How do I activate my card? What is the charge for topping up by card? Why was a fee charged for my transfer? How do I top up by cash or cheque? Why was my card payment declined? Why is my cash withdrawal pending? What is the current exchange rate? What is the age limit for using the service? What is the timing for transfers? Why is my contactless payment not working? Why is my direct debit payment not recognised? How do I link my card? Why is my refund not showing up? Why did my transfer fail? How do I cancel a transfer? Why is the beneficiary not allowed?