Please, tell me why I can't have the funds I deposited a week ago? I need the money now.
Why was a fee charged for my card payment? Why was my transfer declined? How do I terminate my account? What is the charge for cash withdrawal? Why do I need to verify my identity? What should I do if my card is lost or stolen? Is my card a Visa or Mastercard? Which fiat currencies are supported? What is the timing for transfers? How do I cancel a transfer? Which countries are supported? How can I transfer money into my account? How do I top up my account by card? Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is compromised? Why is my refund not showing up? How do I verify the source of my funds? Why is my cash withdrawal not recognised? What is the charge for topping up by bank transfer? Why is my balance not updated after a bank transfer? How do I receive money? What is the age limit for using the service? Why is my card not accepted? What should I do if my card is about to expire? What should I do if my card is swallowed? What is the estimate for card delivery? What should I do if my phone is lost or stolen? Which cards and currencies are supported? How do I edit my personal details? Is ATM support available?