Is there a fee for making a payment? If so, let me know why.
What should I do if my card is lost or stolen? How do I request a refund? What is the current exchange rate? Why is my refund not showing up? What is the charge for currency exchange? Why is my cash withdrawal pending? Why has my transfer not been received by the recipient? Why is my balance not updated after a cheque or cash deposit? How can I exchange currency via the app? How do I verify the source of my funds? How do I verify my identity? Which cards and currencies are supported? Why did my top-up fail? How do I edit my personal details? Why is there an extra charge on my statement? How do I get a virtual card? Is ATM support available? How do I cancel a transfer? Why is my contactless payment not working? How do I activate my card? How do I verify my top-up? Why is my card not working? Why is my transfer pending? Why is the beneficiary not allowed? Which fiat currencies are supported? How do I use Apple Pay or Google Pay? What should I do if my card is swallowed? Is my card a Visa or Mastercard? How do I top up by cash or cheque? What should I do if my phone is lost or stolen?