I was charged a fee for a transfer.
Which countries are supported? Why did I receive the wrong amount of cash? Why is the exchange rate wrong for my card payment? How do I link my card? How do I edit my personal details? What should I do if my phone is lost or stolen? How do I order a physical card? Why is my balance not updated after a cheque or cash deposit? Why is my card payment not recognised? How can I exchange currency via the app? Why did my transfer fail? Why was my transaction charged twice? How do I top up by cash or cheque? When will my card arrive? How do I verify my identity? Why is my balance not updated after a bank transfer? How do I receive money? What are the limits for disposable cards? What are the top-up limits? How do I use Apple Pay or Google Pay? What should I do if my card is lost or stolen? What is the charge for topping up by card? Why is my top-up pending? Why was a fee charged for my card payment? Why do I need to verify my identity? How do I verify the source of my funds? Which fiat currencies are supported? How do I change my PIN? Why am I unable to verify my identity? Why is the exchange rate wrong for my cash withdrawal?