Why did the transfer fail when I attempted to do it earlier?
How do I verify my top-up? Why is my card payment not recognised? How do I order a physical card? What is automatic top-up? What should I do if my card is compromised? Why was my top-up reverted? Is my card a Visa or Mastercard? Why was my transaction charged twice? How do I request a refund? Why was my cash withdrawal declined? How can I transfer money into my account? Why do I need to verify my identity? What is the charge for cash withdrawal? What should I do if my phone is lost or stolen? Why is my balance not updated after a bank transfer? Why is there an extra charge on my statement? What is the current exchange rate? How do I change my PIN? How do I top up by cash or cheque? What is the charge for topping up by bank transfer? Why is my top-up pending? Why is my refund not showing up? Which cards and currencies are supported? Why was a fee charged for my transfer? Which fiat currencies are supported? What is the age limit for using the service? Why did I receive the wrong amount of cash? What is the charge for topping up by card? How do I activate my card? Why is the exchange rate wrong for my card payment?