I did not receive my purchase, how do I cancel it?
Why is my virtual card not working? How do I edit my personal details? Which fiat currencies are supported? Why has my transfer not been received by the recipient? Why did my transfer fail? Why is my direct debit payment not recognised? Why is my balance not updated after a cheque or cash deposit? What should I do if my phone is lost or stolen? What is automatic top-up? When will my card arrive? How do I use Apple Pay or Google Pay? Why is the exchange rate wrong for my cash withdrawal? How do I receive money? How do I terminate my account? Why is my transfer pending? How do I verify my top-up? Is ATM support available? Why is my top-up pending? What is the estimate for card delivery? Why did my top-up fail? How can I exchange currency via the app? What should I do if my card is lost or stolen? Why is my card not accepted? What is the age limit for using the service? Why was my card payment declined? How do I get a spare card? Why is the beneficiary not allowed? What should I do if my card is compromised? Why is the exchange rate wrong for my card payment? What are the limits for disposable cards?