Why aren't my payment funds available to me?
How do I verify the source of my funds? How do I verify my identity? What are the top-up limits? Why did my top-up fail? When will my card arrive? What is the estimate for card delivery? Which countries are supported? How do I verify my top-up? What are the limits for disposable cards? Why is the exchange rate wrong for my card payment? What is the charge for topping up by bank transfer? Why is my refund not showing up? How do I activate my card? Why is my cash withdrawal not recognised? Why is my cash withdrawal pending? How do I use Apple Pay or Google Pay? Why is the beneficiary not allowed? Why did my transfer fail? What should I do if my card is swallowed? Why was my top-up reverted? Which cards and currencies are supported? Why is the exchange rate wrong for my cash withdrawal? How do I cancel a transfer? Why do I need to verify my identity? What is the current exchange rate? Why is my card payment not recognised? What should I do if my phone is lost or stolen? What is the timing for transfers? What should I do if I forgot my passcode? Why is my balance not updated after a bank transfer?