The expiration date for my card is coming up, how do I get a new card?
Why was my transfer declined? Why was a fee charged for my card payment? Why was my cash withdrawal declined? What is the charge for topping up by card? How can I get a disposable virtual card? Why did my transfer fail? Why is the exchange rate wrong for my card payment? How can I exchange currency via the app? How do I cancel a transfer? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is lost or stolen? Which fiat currencies are supported? How do I get a physical card? Why is the exchange rate wrong for my cash withdrawal? Why is my card not accepted? Why is my direct debit payment not recognised? Is ATM support available? How do I terminate my account? Why is my cash withdrawal pending? Why am I unable to verify my identity? Why has my transfer not been received by the recipient? How do I link my card? How can I transfer money into my account? How do I activate my card? How do I request a refund? How do I top up my account by card? How do I top up by cash or cheque? What is the current exchange rate? Why is my card payment not recognised? What is the age limit for using the service?