Why can I not take out cash?
Why was my transfer declined? How do I verify the source of my funds? Why am I unable to verify my identity? Was my card payment reverted? What is the charge for topping up by card? How do I get a spare card? Why did I receive the wrong amount of cash? How do I get a virtual card? Why did my top-up fail? What is automatic top-up? Which fiat currencies are supported? Why is my card payment not recognised? Why is my cash withdrawal pending? Why is the beneficiary not allowed? Why was my card payment declined? What is the charge for currency exchange? How do I edit my personal details? Why is my PIN blocked? Why was a fee charged for my card payment? What should I do if my card is lost or stolen? Why is there an extra charge on my statement? When will my card arrive? Why is the exchange rate wrong for my card payment? How do I request a refund? What is the charge for cash withdrawal? Why has my transfer not been received by the recipient? Why is my card not accepted? What should I do if I forgot my passcode? Why is my card payment pending? Why was a fee charged for my transfer?