How come a fee was charged when I tranferred money
Why is there an extra charge on my statement? Was my card payment reverted? Why is my balance not updated after a cheque or cash deposit? Why is my card payment not recognised? How do I order a physical card? How do I cancel a transfer? Why is my card not working? Why did my transfer fail? Why was a fee charged for my card payment? How do I top up by cash or cheque? What are the top-up limits? How do I receive money? Why did my top-up fail? What is the age limit for using the service? Why is my cash withdrawal not recognised? How do I use Apple Pay or Google Pay? Why is my transfer pending? What should I do if my card is lost or stolen? What is the current exchange rate? Why is my top-up pending? How do I activate my card? Why was my transfer declined? How do I get a spare card? Why has my transfer not been received by the recipient? Why is my balance not updated after a bank transfer? Why is the beneficiary not allowed? Why am I unable to verify my identity? Is my card a Visa or Mastercard? How can I transfer money into my account? Why did I receive the wrong amount of cash?