What is the function of the identity check
What should I do if my card is lost or stolen? How do I get a physical card? How do I use Apple Pay or Google Pay? Why is my card not accepted? Why is my virtual card not working? What is the charge for topping up by bank transfer? How can I get a disposable virtual card? Is my card a Visa or Mastercard? Why is my cash withdrawal not recognised? What is the age limit for using the service? What are the limits for disposable cards? Why is the exchange rate wrong for my card payment? Why is my balance not updated after a cheque or cash deposit? How do I verify my top-up? Which cards and currencies are supported? Which fiat currencies are supported? Why did my top-up fail? How do I link my card? Why is my PIN blocked? What is automatic top-up? Why was my card payment declined? Why was my cash withdrawal declined? How can I exchange currency via the app? Why has my transfer not been received by the recipient? How do I request a refund? Why did I receive the wrong amount of cash? Why was a fee charged for my card payment? Why is my cash withdrawal pending? How do I cancel a transfer? Why is my direct debit payment not recognised?