I am seeing in the App a diret debit that its not mine
Why was my top-up reverted? How do I request a refund? Why did my transfer fail? What is the current exchange rate? What is the charge for currency exchange? How do I top up my account by card? How do I get a virtual card? Why do I need to verify my identity? Why is my card payment pending? Why is my virtual card not working? What should I do if my card is about to expire? Why is my cash withdrawal pending? How do I verify the source of my funds? What should I do if my card is lost or stolen? Why has my transfer not been received by the recipient? What should I do if my card is swallowed? How do I activate my card? How can I transfer money into my account? Why is my balance not updated after a cheque or cash deposit? Why is my card not working? How do I verify my top-up? Why was my cash withdrawal declined? What should I do if my phone is lost or stolen? How can I exchange currency via the app? How do I receive money? Which cards and currencies are supported? Why is my card payment not recognised? What is the charge for cash withdrawal? How do I use Apple Pay or Google Pay? How do I top up by cash or cheque?