ATM apparently not working?  Couldn't access funds in my account?
Why am I unable to verify my identity? What should I do if my card is compromised? Why was my top-up reverted? How do I order a physical card? Why is my transfer pending? Why was my card payment declined? How do I get a physical card? Why do I need to verify my identity? What is the charge for topping up by card? Which fiat currencies are supported? Why is my cash withdrawal not recognised? Why is my direct debit payment not recognised? What should I do if I forgot my passcode? How do I request a refund? Why is the exchange rate wrong for my cash withdrawal? How do I verify my identity? Why did I receive the wrong amount of cash? What is the timing for transfers? Why is the exchange rate wrong for my card payment? Why is the beneficiary not allowed? How do I change my PIN? Why is my balance not updated after a bank transfer? Is ATM support available? Why is my virtual card not working? How do I top up by cash or cheque? How do I cancel a transfer? Why is my card not working? How do I edit my personal details? How do I receive money? What is the age limit for using the service?