What's the process for exchanges?
How do I top up by cash or cheque? What should I do if I forgot my passcode? Why is my card not working? How do I edit my personal details? Why is my card not accepted? Why is my PIN blocked? How do I get a physical card? Why was my transfer declined? How can I exchange currency via the app? How do I use Apple Pay or Google Pay? What is the estimate for card delivery? Why is my transfer pending? Why was my top-up reverted? How do I get a spare card? What are the top-up limits? What is the timing for transfers? What is automatic top-up? Why is my card payment not recognised? What is the charge for topping up by card? How do I verify my top-up? How do I cancel a transfer? What is the charge for topping up by bank transfer? How do I verify the source of my funds? How do I receive money? Why is my refund not showing up? How do I request a refund? Is my card a Visa or Mastercard? What is the charge for currency exchange? How do I change my PIN? Why was my cash withdrawal declined?