What is my identification used for?
Why is my contactless payment not working? Why is my cash withdrawal pending? What is the charge for topping up by card? Why was a fee charged for my card payment? What is the age limit for using the service? How do I link my card? Why is my direct debit payment not recognised? What is the current exchange rate? Which fiat currencies are supported? Why is my card not working? How do I top up my account by card? How can I exchange currency via the app? How do I request a refund? Why did my top-up fail? How do I cancel a transfer? Why was my card payment declined? How do I top up by cash or cheque? Which cards and currencies are supported? How do I edit my personal details? What is the estimate for card delivery? What should I do if I forgot my passcode? How can I transfer money into my account? Why is my balance not updated after a cheque or cash deposit? Why was my transaction charged twice? Why is the beneficiary not allowed? What should I do if my card is lost or stolen? Why has my transfer not been received by the recipient? Which countries are supported? Why was my cash withdrawal declined? How do I use Apple Pay or Google Pay?