There is an extra $1 charge on my statement, why is that?
How do I verify the source of my funds? Why is my top-up pending? Why has my transfer not been received by the recipient? How do I verify my identity? Is my card a Visa or Mastercard? Why was my top-up reverted? Why is my direct debit payment not recognised? What should I do if my card is swallowed? What is the age limit for using the service? When will my card arrive? How do I change my PIN? Why is my card payment pending? What is the timing for transfers? What should I do if my phone is lost or stolen? Why is my balance not updated after a cheque or cash deposit? Why was my transfer declined? What is automatic top-up? What is the charge for topping up by card? How do I verify my top-up? How do I get a physical card? What is the current exchange rate? What should I do if my card is about to expire? What is the estimate for card delivery? How can I exchange currency via the app? Why is my card not accepted? Why is my refund not showing up? Why am I unable to verify my identity? Why is the beneficiary not allowed? How do I link my card? Why is my virtual card not working?