A pending charge of 1L appears on my statement.  Please explain as I have not made a purchase for that amount
What is the charge for topping up by card? Why was my card payment declined? Why is my refund not showing up? How do I request a refund? What should I do if my card is lost or stolen? How do I get a physical card? What is the timing for transfers? Why is my cash withdrawal pending? Why is my balance not updated after a bank transfer? How do I link my card? What should I do if my card is swallowed? Why is my direct debit payment not recognised? Was my card payment reverted? Why is my PIN blocked? Why did my transfer fail? How do I cancel a transfer? Why was a fee charged for my card payment? What is the age limit for using the service? What should I do if I forgot my passcode? What should I do if my phone is lost or stolen? Why was a fee charged for my transfer? When will my card arrive? Why was my transaction charged twice? How do I edit my personal details? Why was my cash withdrawal declined? How do I receive money? What are the limits for disposable cards? Why is my cash withdrawal not recognised? How do I terminate my account? How do I get a virtual card?