I am inquiring about why there was an extra fee charged when I used an ATM.
Why is my balance not updated after a bank transfer? What should I do if my phone is lost or stolen? Why am I unable to verify my identity? How do I top up my account by card? Is ATM support available? Why is the beneficiary not allowed? Why is my cash withdrawal pending? Why is my card not working? Which cards and currencies are supported? How do I use Apple Pay or Google Pay? Why is there an extra charge on my statement? Why is my virtual card not working? How do I link my card? What should I do if my card is compromised? What is the timing for transfers? Why is the exchange rate wrong for my card payment? Why is my transfer pending? Which fiat currencies are supported? How can I get a disposable virtual card? Why is my card not accepted? When will my card arrive? Why is my card payment pending? Why is my direct debit payment not recognised? How do I request a refund? Why is my balance not updated after a cheque or cash deposit? How do I activate my card? What should I do if my card is swallowed? Why is my contactless payment not working? Why is my PIN blocked? How do I get a physical card?