My card isn't working at all. What happened?
What should I do if my card is lost or stolen? What should I do if my card is swallowed? How do I link my card? What should I do if I forgot my passcode? Why is my virtual card not working? How do I verify the source of my funds? How do I top up my account by card? How do I use Apple Pay or Google Pay? How do I cancel a transfer? Why is my card payment not recognised? Why is my PIN blocked? What is the charge for topping up by card? What should I do if my phone is lost or stolen? Why was a fee charged for my transfer? What are the limits for disposable cards? Why is the exchange rate wrong for my card payment? Why is my direct debit payment not recognised? Which cards and currencies are supported? Why has my transfer not been received by the recipient? Which fiat currencies are supported? Why did I receive the wrong amount of cash? What is the charge for currency exchange? How do I get a virtual card? How do I get a physical card? How do I verify my identity? Why did my transfer fail? Why did my top-up fail? Why was my card payment declined? How do I get a spare card? Why is my top-up pending?