My payment is in the app but hasn't gone through yet
How do I get a virtual card? Why was a fee charged for my card payment? How do I order a physical card? How do I get a physical card? What is the estimate for card delivery? What should I do if my card is lost or stolen? What is automatic top-up? Why did my transfer fail? What is the current exchange rate? How do I cancel a transfer? How do I edit my personal details? Why am I unable to verify my identity? How do I verify my identity? Why is the exchange rate wrong for my card payment? What is the charge for currency exchange? Why has my transfer not been received by the recipient? How do I request a refund? Why was my cash withdrawal declined? Why is there an extra charge on my statement? How do I use Apple Pay or Google Pay? How do I change my PIN? How do I terminate my account? How do I get a spare card? What should I do if I forgot my passcode? What are the top-up limits? Why is the exchange rate wrong for my cash withdrawal? What are the limits for disposable cards? Why is my balance not updated after a bank transfer? How can I exchange currency via the app? Why do I need to verify my identity?