I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?
How do I order a physical card? When will my card arrive? Why do I need to verify my identity? What should I do if my card is about to expire? Why did my top-up fail? Why is my cash withdrawal not recognised? Why is my contactless payment not working? What should I do if my card is lost or stolen? What is the charge for currency exchange? What is automatic top-up? How do I cancel a transfer? Is my card a Visa or Mastercard? Why is my top-up pending? Why is my PIN blocked? How do I get a spare card? How do I top up my account by card? How do I verify the source of my funds? What are the top-up limits? Which cards and currencies are supported? Why is my card not working? Why is my refund not showing up? How do I get a physical card? What is the age limit for using the service? How do I verify my top-up? Why was a fee charged for my card payment? How do I use Apple Pay or Google Pay? Why is the exchange rate wrong for my card payment? How do I edit my personal details? What should I do if my card is swallowed? How do I request a refund?