Set a new PIN please.
How do I link my card? Why is my contactless payment not working? What should I do if I forgot my passcode? When will my card arrive? Why is the exchange rate wrong for my card payment? Why is the exchange rate wrong for my cash withdrawal? Why was a fee charged for my card payment? Why did my top-up fail? How can I transfer money into my account? What is the age limit for using the service? How do I top up my account by card? How do I use Apple Pay or Google Pay? Why am I unable to verify my identity? What is the charge for cash withdrawal? What are the top-up limits? Why was my transfer declined? How do I terminate my account? Why is the beneficiary not allowed? Why was my card payment declined? What is the charge for topping up by card? Why is there an extra charge on my statement? Why is my balance not updated after a bank transfer? Why is my balance not updated after a cheque or cash deposit? How do I request a refund? Which cards and currencies are supported? How can I exchange currency via the app? Why did my transfer fail? Which countries are supported? Why is my card payment not recognised? How do I get a virtual card?