my card payment has been declined, do you know why?
Why is my top-up pending? What are the top-up limits? Is my card a Visa or Mastercard? How do I cancel a transfer? Why is my cash withdrawal pending? What is automatic top-up? How can I transfer money into my account? Which countries are supported? Which fiat currencies are supported? How do I top up by cash or cheque? What should I do if my card is swallowed? What is the charge for currency exchange? When will my card arrive? How do I get a physical card? How do I terminate my account? Why am I unable to verify my identity? Why is my cash withdrawal not recognised? How do I change my PIN? Why is my balance not updated after a cheque or cash deposit? Why is my card payment not recognised? What should I do if I forgot my passcode? What should I do if my card is compromised? Why is my virtual card not working? How can I get a disposable virtual card? Why do I need to verify my identity? Why is there an extra charge on my statement? Why is the beneficiary not allowed? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my cash withdrawal? How do I use Apple Pay or Google Pay?