My payment has not been accepted.
What should I do if I forgot my passcode? Why was my transfer declined? Which cards and currencies are supported? Why is my PIN blocked? How do I top up by cash or cheque? What should I do if my card is lost or stolen? Why is my cash withdrawal not recognised? How do I activate my card? Why is my balance not updated after a cheque or cash deposit? How can I get a disposable virtual card? How can I exchange currency via the app? When will my card arrive? Why is my direct debit payment not recognised? How do I order a physical card? Is ATM support available? Why was my card payment declined? Why do I need to verify my identity? How do I terminate my account? How do I verify my identity? Why was a fee charged for my card payment? Why am I unable to verify my identity? Why is there an extra charge on my statement? Why is my card not accepted? How do I get a physical card? Why is my balance not updated after a bank transfer? Which countries are supported? What is the estimate for card delivery? What should I do if my card is swallowed? How do I verify the source of my funds? Which fiat currencies are supported?