There's an error with the rate that is charged.
How can I transfer money into my account? When will my card arrive? Why was my transfer declined? Why did my transfer fail? How do I use Apple Pay or Google Pay? How do I link my card? Why was a fee charged for my transfer? Why was my cash withdrawal declined? Why is my cash withdrawal not recognised? What is automatic top-up? Why was my card payment declined? What should I do if my phone is lost or stolen? What should I do if my card is about to expire? Was my card payment reverted? What is the charge for currency exchange? Why is my PIN blocked? What is the charge for cash withdrawal? Why is my cash withdrawal pending? Why is there an extra charge on my statement? Which countries are supported? How do I get a virtual card? Why is the beneficiary not allowed? What is the current exchange rate? How do I request a refund? Is my card a Visa or Mastercard? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? Why is my card not accepted? How do I cancel a transfer? Which cards and currencies are supported?