my payment was rejected, do you know why?
How do I request a refund? When will my card arrive? How do I top up my account by card? What is the current exchange rate? How do I verify my top-up? What is the charge for currency exchange? Why has my transfer not been received by the recipient? What is the charge for cash withdrawal? What is automatic top-up? What is the charge for topping up by bank transfer? Why is my transfer pending? What is the age limit for using the service? Why is my cash withdrawal pending? Why was a fee charged for my transfer? How can I transfer money into my account? How do I terminate my account? How do I order a physical card? Why is there an extra charge on my statement? How do I verify my identity? How do I receive money? How do I get a virtual card? What is the charge for topping up by card? Why is my card not accepted? How do I edit my personal details? How do I use Apple Pay or Google Pay? How can I get a disposable virtual card? How do I top up by cash or cheque? Why is my card not working? What is the estimate for card delivery? How do I link my card?