I have a fee and I don't know why
Why is my PIN blocked? When will my card arrive? What should I do if my phone is lost or stolen? Why is my cash withdrawal not recognised? Why is my card not working? How do I get a spare card? How do I edit my personal details? Why is my balance not updated after a cheque or cash deposit? How do I order a physical card? How do I cancel a transfer? Why did I receive the wrong amount of cash? What should I do if I forgot my passcode? How do I verify my identity? How can I exchange currency via the app? How do I verify the source of my funds? How do I get a virtual card? How do I link my card? Why is my contactless payment not working? How do I change my PIN? What is the age limit for using the service? Why am I unable to verify my identity? Why did my transfer fail? How do I top up my account by card? How do I activate my card? Why was my card payment declined? What is the charge for topping up by bank transfer? Why is my card not accepted? What should I do if my card is compromised? Why is the exchange rate wrong for my card payment? Why is the exchange rate wrong for my cash withdrawal?