My transfer is stuck pending? How do we fix it to it goes through?
What is the timing for transfers? Why is my direct debit payment not recognised? Why has my transfer not been received by the recipient? What is the charge for cash withdrawal? What should I do if my phone is lost or stolen? How do I top up by cash or cheque? How do I terminate my account? Why is my card not accepted? What are the limits for disposable cards? How do I order a physical card? How do I link my card? How do I request a refund? Why is my contactless payment not working? Why is my cash withdrawal pending? How can I exchange currency via the app? Why was my top-up reverted? How do I receive money? Is my card a Visa or Mastercard? What are the top-up limits? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my card payment? When will my card arrive? How do I top up my account by card? How can I get a disposable virtual card? How do I verify my identity? Why do I need to verify my identity? How do I verify the source of my funds? Which cards and currencies are supported? What is automatic top-up? Why is my virtual card not working?