Why was I charged extra on my last UK pound to Russian ruble exchange?
Why did my top-up fail? Why am I unable to verify my identity? What is the charge for currency exchange? How do I get a spare card? Why was my card payment declined? How do I verify my identity? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is about to expire? Which fiat currencies are supported? What is the charge for cash withdrawal? How do I activate my card? Why is my contactless payment not working? What is the age limit for using the service? Why was my transaction charged twice? What is the charge for topping up by card? How can I transfer money into my account? How do I use Apple Pay or Google Pay? How do I verify the source of my funds? How do I get a virtual card? How do I change my PIN? How can I get a disposable virtual card? How do I receive money? Why is my card payment pending? Why is my card not accepted? Why is my cash withdrawal pending? What are the limits for disposable cards? Why did I receive the wrong amount of cash? What is the estimate for card delivery? What is the timing for transfers? Which countries are supported?