Why am I charged to get money from the ATM?
What is the current exchange rate? Which cards and currencies are supported? Why is my card not working? Why is my card payment not recognised? How do I request a refund? When will my card arrive? Why is my cash withdrawal pending? What is the charge for topping up by card? How do I verify the source of my funds? How can I get a disposable virtual card? Why did my transfer fail? What should I do if my phone is lost or stolen? Why is my contactless payment not working? Why am I unable to verify my identity? Why did my top-up fail? How do I top up by cash or cheque? Is ATM support available? How do I get a virtual card? Why is my top-up pending? What should I do if my card is lost or stolen? What are the top-up limits? Why is my card payment pending? Why is the exchange rate wrong for my card payment? How can I transfer money into my account? What should I do if my card is about to expire? What should I do if I forgot my passcode? Why is my balance not updated after a bank transfer? What is the timing for transfers? Why was my card payment declined? Is my card a Visa or Mastercard?