I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?
Which fiat currencies are supported? How do I get a spare card? What is the charge for cash withdrawal? Which cards and currencies are supported? Why is my balance not updated after a cheque or cash deposit? Why is my direct debit payment not recognised? How can I get a disposable virtual card? Why is the exchange rate wrong for my card payment? How do I verify my identity? What is the current exchange rate? How do I top up by cash or cheque? Why is there an extra charge on my statement? Why do I need to verify my identity? Why was my transfer declined? Is my card a Visa or Mastercard? Why did my transfer fail? How do I receive money? How do I order a physical card? Why is my card not working? Why is my card payment not recognised? Why is my top-up pending? How do I get a physical card? Which countries are supported? How do I top up my account by card? What should I do if my card is lost or stolen? Why is my contactless payment not working? Why did I receive the wrong amount of cash? Why was my cash withdrawal declined? What should I do if my card is compromised? What is the charge for currency exchange?