Why didn't my transfer get to the recipient?
How do I change my PIN? What should I do if my phone is lost or stolen? Why is the exchange rate wrong for my cash withdrawal? Why is my cash withdrawal pending? Why was my transaction charged twice? What is automatic top-up? How do I verify my identity? Why is my PIN blocked? What are the limits for disposable cards? How do I get a physical card? Why is my card not accepted? Why was my card payment declined? Why is my balance not updated after a cheque or cash deposit? How do I activate my card? Why was my transfer declined? Why did my top-up fail? Why is the exchange rate wrong for my card payment? How do I edit my personal details? How do I request a refund? Is my card a Visa or Mastercard? Which cards and currencies are supported? Why is my refund not showing up? What is the charge for cash withdrawal? How do I verify the source of my funds? How do I get a spare card? What is the charge for topping up by card? How do I link my card? Is ATM support available? How can I exchange currency via the app? How can I transfer money into my account?