
I can't seem to be able to use my card



How do I get a physical card? Which countries are supported? Why is there an extra charge on my statement? How do I top up my account by card? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? How do I verify my identity? Was my card payment reverted? Why was my cash withdrawal declined? How can I transfer money into my account? What is the charge for cash withdrawal? How do I terminate my account? What is the timing for transfers? Why is my balance not updated after a bank transfer? What are the top-up limits? Why did I receive the wrong amount of cash? How do I use Apple Pay or Google Pay? What is the current exchange rate? Why is my card payment not recognised? What is the age limit for using the service? How do I edit my personal details? Why was my card payment declined? Why is the beneficiary not allowed? How do I change my PIN? Why is my PIN blocked? What is the charge for topping up by card? Which fiat currencies are supported? Why was a fee charged for my card payment? How do I receive money? Why is my card not accepted?