Why haven't I received a refund yet?
Why was my card payment declined? Was my card payment reverted? Which fiat currencies are supported? Why is the exchange rate wrong for my card payment? How do I verify my top-up? Why is my balance not updated after a bank transfer? Why was a fee charged for my transfer? Why do I need to verify my identity? Is my card a Visa or Mastercard? How can I transfer money into my account? How do I get a physical card? What should I do if my phone is lost or stolen? Why is my cash withdrawal not recognised? Why is my transfer pending? Why is my cash withdrawal pending? How do I link my card? What should I do if my card is lost or stolen? Why is my card not working? How do I cancel a transfer? What should I do if I forgot my passcode? Why is there an extra charge on my statement? Why is the beneficiary not allowed? Why is my balance not updated after a cheque or cash deposit? How do I terminate my account? How do I top up by cash or cheque? How do I use Apple Pay or Google Pay? When will my card arrive? Why did my transfer fail? What is the timing for transfers? What is the current exchange rate?