A card has been sent to me, how do I track it?
Why is my card not working? What is the age limit for using the service? Why did I receive the wrong amount of cash? What should I do if I forgot my passcode? How do I receive money? How do I get a virtual card? How do I verify my identity? Is my card a Visa or Mastercard? Was my card payment reverted? How do I top up by cash or cheque? How do I terminate my account? What is the charge for topping up by bank transfer? Why is my transfer pending? Why was a fee charged for my transfer? What should I do if my card is swallowed? Why was a fee charged for my card payment? Why is my top-up pending? Is ATM support available? What is the charge for topping up by card? Which cards and currencies are supported? Why has my transfer not been received by the recipient? Why was my card payment declined? Why is my direct debit payment not recognised? Why is the exchange rate wrong for my card payment? Why is the beneficiary not allowed? Why is my PIN blocked? What are the top-up limits? How do I order a physical card? Why is the exchange rate wrong for my cash withdrawal? Why was my top-up reverted?