I have two of the same charges on my account!
What should I do if I forgot my passcode? What should I do if my card is swallowed? How do I verify my top-up? Is my card a Visa or Mastercard? Why has my transfer not been received by the recipient? What is automatic top-up? Why am I unable to verify my identity? Why is my card payment not recognised? Why is my balance not updated after a bank transfer? What should I do if my card is compromised? How do I edit my personal details? Why is my card not working? Which countries are supported? How do I top up by cash or cheque? What is the charge for topping up by card? How do I top up my account by card? Why is the exchange rate wrong for my cash withdrawal? What is the estimate for card delivery? Why is my refund not showing up? Why was my top-up reverted? What are the top-up limits? How do I order a physical card? Why is my cash withdrawal pending? How do I receive money? Why is the exchange rate wrong for my card payment? Why is my PIN blocked? How do I change my PIN? What is the charge for currency exchange? Why is my card payment pending? Why was my cash withdrawal declined?