Why is my cash deposit not in my account?
Is ATM support available? Why did my transfer fail? What are the top-up limits? Why did I receive the wrong amount of cash? How do I get a physical card? Is my card a Visa or Mastercard? Why was my card payment declined? Why was a fee charged for my transfer? Why is my PIN blocked? How do I link my card? How do I edit my personal details? Why is my card not working? How can I exchange currency via the app? What is the charge for topping up by bank transfer? What should I do if I forgot my passcode? How do I verify the source of my funds? Which fiat currencies are supported? How do I receive money? Why is the exchange rate wrong for my cash withdrawal? How do I top up my account by card? How do I use Apple Pay or Google Pay? How can I get a disposable virtual card? Why am I unable to verify my identity? Why do I need to verify my identity? Why is my direct debit payment not recognised? What is the current exchange rate? What should I do if my card is compromised? Why was my cash withdrawal declined? How do I verify my top-up? How do I get a spare card?