What is the extra fee on my statement?
How do I top up by cash or cheque? What should I do if my card is swallowed? What should I do if my phone is lost or stolen? Why is my card not working? Why was a fee charged for my card payment? Why was my card payment declined? Why is my PIN blocked? Which cards and currencies are supported? What is the charge for currency exchange? What is the age limit for using the service? How do I order a physical card? Why is my top-up pending? Why is my virtual card not working? Why is my transfer pending? Why was my transaction charged twice? Why is my balance not updated after a bank transfer? How can I exchange currency via the app? How do I top up my account by card? What is the timing for transfers? What is the estimate for card delivery? Why has my transfer not been received by the recipient? How do I link my card? How do I activate my card? Which fiat currencies are supported? Why is my cash withdrawal not recognised? Why do I need to verify my identity? What should I do if my card is about to expire? How do I edit my personal details? How do I verify my top-up? What is the current exchange rate?