Is there a reason to why I was charged twice for a transaction?
How do I receive money? Which fiat currencies are supported? What is the charge for cash withdrawal? Is ATM support available? Why did I receive the wrong amount of cash? What is automatic top-up? Why did my transfer fail? Why has my transfer not been received by the recipient? How do I verify my top-up? Why is my contactless payment not working? Why was my top-up reverted? Why is my transfer pending? Why is my balance not updated after a bank transfer? How do I activate my card? How do I request a refund? What should I do if my card is about to expire? Why is my PIN blocked? Was my card payment reverted? How do I get a spare card? How do I top up by cash or cheque? Why is the exchange rate wrong for my card payment? How do I cancel a transfer? How do I terminate my account? How can I transfer money into my account? How do I edit my personal details? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? Which cards and currencies are supported? Why is my cash withdrawal not recognised? Why did my top-up fail?