I need another card for a member of my family. Is this possible? How soon can I get one?
What are the top-up limits? Why was my transaction charged twice? What is the charge for topping up by bank transfer? Why is my direct debit payment not recognised? How do I activate my card? What is the charge for cash withdrawal? Why was my card payment declined? How do I terminate my account? How can I transfer money into my account? How do I verify my top-up? What are the limits for disposable cards? Which countries are supported? Why is my virtual card not working? Was my card payment reverted? How can I exchange currency via the app? Why is my card not working? Why is my top-up pending? Why is my balance not updated after a bank transfer? Is ATM support available? What is the estimate for card delivery? Which cards and currencies are supported? Why is the exchange rate wrong for my card payment? Why was my cash withdrawal declined? How do I top up by cash or cheque? How do I link my card? How do I request a refund? How do I get a physical card? Why did my top-up fail? How can I get a disposable virtual card? What should I do if my card is compromised?