When I look at my statement there is an extra fee, that is for what?
Why is the beneficiary not allowed? Why is my refund not showing up? What are the limits for disposable cards? Why was my top-up reverted? Why has my transfer not been received by the recipient? Is my card a Visa or Mastercard? Which cards and currencies are supported? What should I do if my card is lost or stolen? How do I verify the source of my funds? Why is the exchange rate wrong for my card payment? How do I cancel a transfer? What is the charge for cash withdrawal? How do I get a physical card? How do I top up by cash or cheque? Why is my card payment not recognised? What should I do if my card is swallowed? When will my card arrive? What should I do if I forgot my passcode? How do I activate my card? What should I do if my card is compromised? Why is my card not accepted? How can I get a disposable virtual card? Why was a fee charged for my card payment? How do I link my card? What is the estimate for card delivery? Why was my transfer declined? Why is my cash withdrawal not recognised? Why is my contactless payment not working? Why is my virtual card not working? Why is my balance not updated after a bank transfer?