I lost my phone! Will my card still work?
Why did I receive the wrong amount of cash? Which countries are supported? Why do I need to verify my identity? What should I do if my card is swallowed? How do I request a refund? Why has my transfer not been received by the recipient? Why was a fee charged for my card payment? How do I link my card? What should I do if my card is compromised? How do I order a physical card? How do I top up by cash or cheque? What should I do if I forgot my passcode? Why is my top-up pending? Why is my card payment pending? How can I get a disposable virtual card? Why is my balance not updated after a bank transfer? Why is my card not accepted? How do I get a spare card? Was my card payment reverted? How do I use Apple Pay or Google Pay? How do I verify my identity? How do I change my PIN? How do I cancel a transfer? What is the charge for cash withdrawal? What is the current exchange rate? Why did my top-up fail? How do I top up my account by card? What is automatic top-up? Why was my transfer declined? Why is my card payment not recognised?