Problems with my top up
What should I do if my card is swallowed? Why is my transfer pending? How do I verify the source of my funds? Why is my top-up pending? Why is my direct debit payment not recognised? Why is my PIN blocked? What is the timing for transfers? What should I do if my phone is lost or stolen? Why is my virtual card not working? How do I edit my personal details? How do I top up by cash or cheque? How do I get a spare card? Is my card a Visa or Mastercard? How do I change my PIN? Why was my transfer declined? Why is my balance not updated after a bank transfer? Which countries are supported? How can I exchange currency via the app? How do I receive money? Why was my transaction charged twice? When will my card arrive? What is the estimate for card delivery? Why is the beneficiary not allowed? What is the age limit for using the service? Why did my transfer fail? How do I request a refund? How do I cancel a transfer? How do I terminate my account? How can I transfer money into my account? How do I verify my top-up?