I was charged more than once in a single transaction
What should I do if my card is compromised? How do I verify the source of my funds? Why was my cash withdrawal declined? What should I do if my phone is lost or stolen? What is the age limit for using the service? What are the limits for disposable cards? How do I request a refund? How do I get a virtual card? What should I do if my card is about to expire? What should I do if I forgot my passcode? Why is my direct debit payment not recognised? How do I top up my account by card? Which countries are supported? Why is my transfer pending? How can I exchange currency via the app? Why is my contactless payment not working? Why is my PIN blocked? What is automatic top-up? Why is my top-up pending? Why did my top-up fail? How do I get a spare card? Is ATM support available? Why am I unable to verify my identity? How do I edit my personal details? What is the charge for currency exchange? Why is the exchange rate wrong for my cash withdrawal? How do I change my PIN? Why is my balance not updated after a bank transfer? When will my card arrive? Why is my card not accepted?