I don't know what this Direct Debit payment on my account is for.
What should I do if my card is lost or stolen? What is the timing for transfers? Is my card a Visa or Mastercard? Why was a fee charged for my transfer? Why is the exchange rate wrong for my card payment? Why was my transfer declined? How do I get a physical card? How do I get a spare card? How do I receive money? Why did I receive the wrong amount of cash? What should I do if my phone is lost or stolen? Why was my cash withdrawal declined? Why did my top-up fail? Why was my top-up reverted? What is the age limit for using the service? Why was my card payment declined? When will my card arrive? How do I verify my top-up? Why is my balance not updated after a bank transfer? Is ATM support available? Why do I need to verify my identity? Why is my transfer pending? Which cards and currencies are supported? Why is my top-up pending? What are the limits for disposable cards? What are the top-up limits? Why is my cash withdrawal pending? Why has my transfer not been received by the recipient? Why is there an extra charge on my statement? Why was my transaction charged twice?