I think something is wrong with your top up.  I've been waiting a little over an hour for this to go through, can you send it through for me?
Why was a fee charged for my transfer? How do I request a refund? Why am I unable to verify my identity? How do I link my card? What is the age limit for using the service? How do I top up by cash or cheque? Why was my card payment declined? Why is my cash withdrawal not recognised? Which fiat currencies are supported? Why is my refund not showing up? What are the limits for disposable cards? What should I do if my card is swallowed? Why was my cash withdrawal declined? Why is my balance not updated after a bank transfer? How do I order a physical card? Why is my card not working? What is the timing for transfers? How can I exchange currency via the app? Why is my card not accepted? How do I verify my top-up? Why is the exchange rate wrong for my cash withdrawal? How do I top up my account by card? Why is the beneficiary not allowed? How do I get a spare card? What should I do if my card is about to expire? Why is my PIN blocked? Why is my card payment not recognised? What are the top-up limits? Is my card a Visa or Mastercard? How do I verify my identity?