Why is my ATM withdrawal still pending?
Why was my top-up reverted? How can I transfer money into my account? Why is my PIN blocked? Why do I need to verify my identity? How do I change my PIN? Why did I receive the wrong amount of cash? What is the current exchange rate? How do I order a physical card? Why is my contactless payment not working? How can I exchange currency via the app? Why is my refund not showing up? What is the charge for currency exchange? Why am I unable to verify my identity? How do I request a refund? What should I do if my card is swallowed? What is the charge for cash withdrawal? What should I do if I forgot my passcode? Why is the exchange rate wrong for my cash withdrawal? Why is my cash withdrawal not recognised? Why has my transfer not been received by the recipient? Why is my balance not updated after a bank transfer? How do I get a spare card? How do I edit my personal details? What is the charge for topping up by card? Which fiat currencies are supported? Is my card a Visa or Mastercard? How do I get a physical card? Why is my direct debit payment not recognised? Why is my transfer pending? Is ATM support available?