How do I request a refund?
Why did I receive the wrong amount of cash? How do I edit my personal details? Why was a fee charged for my card payment? How do I verify my identity? Is ATM support available? Why is my refund not showing up? Why is the beneficiary not allowed? How do I top up by cash or cheque? Why is my balance not updated after a bank transfer? Why is my direct debit payment not recognised? Why is my balance not updated after a cheque or cash deposit? Why was my top-up reverted? Why is my cash withdrawal not recognised? Why is my top-up pending? What should I do if I forgot my passcode? Why has my transfer not been received by the recipient? Why was my transfer declined? Why is my card not accepted? Which countries are supported? How do I get a physical card? What is the current exchange rate? Why is my card payment not recognised? What is the charge for topping up by bank transfer? How do I cancel a transfer? How do I terminate my account? Was my card payment reverted? What should I do if my card is lost or stolen? How do I link my card? How do I top up my account by card? Why was my card payment declined?