How do you calculate exchange rates?
Why has my transfer not been received by the recipient? Why is my virtual card not working? Why is my card payment pending? Why is my PIN blocked? How do I change my PIN? Which countries are supported? Was my card payment reverted? Is my card a Visa or Mastercard? Why was a fee charged for my transfer? How can I transfer money into my account? Why is my balance not updated after a bank transfer? What is the charge for topping up by card? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? Why am I unable to verify my identity? How do I order a physical card? Which cards and currencies are supported? How do I verify my top-up? What should I do if my card is lost or stolen? How do I verify my identity? Why was my card payment declined? Why is my contactless payment not working? Why is my cash withdrawal pending? What are the top-up limits? What is the charge for cash withdrawal? How do I terminate my account? What is the timing for transfers? Why did my transfer fail? What is automatic top-up? What should I do if I forgot my passcode?