I am interested in a Visa or Mastercard. Do you offer them?
What is the age limit for using the service? How do I get a spare card? Why is my top-up pending? What is the charge for topping up by bank transfer? What should I do if my card is compromised? Why is there an extra charge on my statement? Which countries are supported? Why is my contactless payment not working? Why is the beneficiary not allowed? Why was my top-up reverted? What is the current exchange rate? Why is my transfer pending? Was my card payment reverted? What is the charge for cash withdrawal? Why is my PIN blocked? Why was my card payment declined? What should I do if I forgot my passcode? How do I verify the source of my funds? Why is my direct debit payment not recognised? Why is my card not accepted? How do I verify my top-up? Why is my card not working? Is ATM support available? What is the charge for currency exchange? How do I edit my personal details? Why did my top-up fail? What should I do if my card is lost or stolen? What are the top-up limits? Why is my refund not showing up? Why is my virtual card not working?