Why is the exchange rate different than expected on my transaction?
Why is my direct debit payment not recognised? Why am I unable to verify my identity? What should I do if my phone is lost or stolen? How do I verify my top-up? Why is my card payment pending? Why is my transfer pending? What is the current exchange rate? What are the top-up limits? How do I get a physical card? Why was my transaction charged twice? Why is there an extra charge on my statement? How do I top up my account by card? Why did I receive the wrong amount of cash? Why is my contactless payment not working? Why is my card not accepted? Why is my card not working? What is the charge for currency exchange? How can I exchange currency via the app? What is the charge for cash withdrawal? How do I receive money? Why is my top-up pending? How do I verify the source of my funds? Why is my card payment not recognised? Why is the exchange rate wrong for my card payment? Was my card payment reverted? Why is my refund not showing up? What should I do if my card is about to expire? What should I do if my card is swallowed? How do I order a physical card? Why did my transfer fail?