I was charged an incorrect exchange rate for a withdrawal.
Why was my cash withdrawal declined? Why has my transfer not been received by the recipient? What should I do if my card is lost or stolen? How do I activate my card? Why is my balance not updated after a cheque or cash deposit? How do I link my card? Why is my card not working? Why is my direct debit payment not recognised? What is the estimate for card delivery? Why is the exchange rate wrong for my card payment? What is the charge for cash withdrawal? Why is my refund not showing up? Why is my cash withdrawal not recognised? How can I get a disposable virtual card? When will my card arrive? Why did my top-up fail? What is automatic top-up? Why did my transfer fail? What are the limits for disposable cards? What is the charge for currency exchange? Which countries are supported? What is the charge for topping up by bank transfer? Why was my top-up reverted? Why is my card payment not recognised? Why is my PIN blocked? How do I verify my identity? How do I top up my account by card? What should I do if my card is compromised? How do I receive money? Why was my card payment declined?