Why hasn't my transaction completed?
Why was my cash withdrawal declined? How can I exchange currency via the app? Why is my contactless payment not working? Why did my top-up fail? What is automatic top-up? Why was my card payment declined? What are the top-up limits? Why was a fee charged for my card payment? Why did my transfer fail? Which cards and currencies are supported? What is the charge for cash withdrawal? Was my card payment reverted? What is the timing for transfers? Why is my card payment not recognised? Why was my top-up reverted? Why is my refund not showing up? What is the current exchange rate? How do I request a refund? How can I transfer money into my account? How do I top up my account by card? How do I get a virtual card? Why is my top-up pending? How do I verify my identity? What is the age limit for using the service? Why is my direct debit payment not recognised? Why is the exchange rate wrong for my card payment? Why is my virtual card not working? Why is my balance not updated after a bank transfer? Why do I need to verify my identity? Is my card a Visa or Mastercard?