Can I still access the app even though my phone was stolen?
Which countries are supported? Why is there an extra charge on my statement? How do I order a physical card? What should I do if I forgot my passcode? Why was my top-up reverted? Why was my transfer declined? What should I do if my card is lost or stolen? Why am I unable to verify my identity? Why is my card not working? Why was my transaction charged twice? What is the age limit for using the service? What is the charge for topping up by bank transfer? How do I terminate my account? Why is the exchange rate wrong for my card payment? How do I use Apple Pay or Google Pay? Why is the beneficiary not allowed? Why is my balance not updated after a cheque or cash deposit? Why is my card payment not recognised? How do I get a spare card? How do I get a physical card? What is automatic top-up? Which cards and currencies are supported? How do I verify my top-up? How do I top up by cash or cheque? Why is my card not accepted? Why is my direct debit payment not recognised? How can I transfer money into my account? Why is my balance not updated after a bank transfer? How do I edit my personal details? Why is my cash withdrawal pending?