I was charged a fee when I transferred my funds, why?
Was my card payment reverted? Why is my card not accepted? Is ATM support available? How do I top up my account by card? How can I get a disposable virtual card? Why is the beneficiary not allowed? What should I do if I forgot my passcode? Why did I receive the wrong amount of cash? Why is my card payment not recognised? Why did my top-up fail? What are the top-up limits? How do I terminate my account? How can I transfer money into my account? What is the charge for topping up by bank transfer? What should I do if my card is swallowed? What should I do if my card is compromised? Why do I need to verify my identity? What is the charge for currency exchange? When will my card arrive? Why is my top-up pending? How do I change my PIN? What should I do if my phone is lost or stolen? Is my card a Visa or Mastercard? What should I do if my card is lost or stolen? Why is my cash withdrawal pending? How do I get a spare card? Why is my card payment pending? Why is my contactless payment not working? Which cards and currencies are supported? How do I edit my personal details?