Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?
How do I get a physical card? What should I do if my card is lost or stolen? What is the current exchange rate? Is my card a Visa or Mastercard? How do I get a spare card? Why is my refund not showing up? Why is my card not accepted? Why has my transfer not been received by the recipient? Why is there an extra charge on my statement? How do I top up my account by card? Which fiat currencies are supported? What is the charge for topping up by bank transfer? What are the top-up limits? Why was a fee charged for my card payment? Why is my transfer pending? Why is the beneficiary not allowed? How do I verify my identity? Why was my top-up reverted? What is the age limit for using the service? How can I transfer money into my account? How do I get a virtual card? What is the charge for topping up by card? How do I change my PIN? How do I verify my top-up? Why did I receive the wrong amount of cash? Why was my cash withdrawal declined? What is automatic top-up? What should I do if I forgot my passcode? What are the limits for disposable cards? Why is my card not working?