My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?
Why is my card payment not recognised? Why is the beneficiary not allowed? How do I get a spare card? Why has my transfer not been received by the recipient? How do I verify the source of my funds? Why did I receive the wrong amount of cash? How do I top up my account by card? What should I do if my card is lost or stolen? Which fiat currencies are supported? Why is the exchange rate wrong for my cash withdrawal? What is the age limit for using the service? Why is the exchange rate wrong for my card payment? Why was my cash withdrawal declined? Is ATM support available? What should I do if my card is about to expire? Why is there an extra charge on my statement? How do I receive money? Why is my card not accepted? What is the charge for cash withdrawal? Why is my cash withdrawal not recognised? Which countries are supported? How do I order a physical card? What should I do if my phone is lost or stolen? Why is my transfer pending? Why do I need to verify my identity? How do I verify my top-up? Was my card payment reverted? What is the timing for transfers? How do I get a virtual card? Why is my virtual card not working?