Why do you need me to verify who I am?
How do I receive money? What should I do if my phone is lost or stolen? How can I exchange currency via the app? Why is my contactless payment not working? Why was my transfer declined? Why is my card not accepted? Which cards and currencies are supported? Why is my virtual card not working? Which countries are supported? How do I use Apple Pay or Google Pay? Is ATM support available? How do I get a physical card? Why is my balance not updated after a cheque or cash deposit? How do I verify the source of my funds? What should I do if my card is swallowed? Why am I unable to verify my identity? Why did my transfer fail? What is the current exchange rate? When will my card arrive? Is my card a Visa or Mastercard? Why was my cash withdrawal declined? Why did my top-up fail? How do I request a refund? How do I link my card? What is automatic top-up? Why is the exchange rate wrong for my cash withdrawal? Why is my PIN blocked? Why was my card payment declined? What is the charge for cash withdrawal? Why is my cash withdrawal pending?