I need my refund as soon as possible. What else do I have to do?
Why is my balance not updated after a bank transfer? What should I do if I forgot my passcode? Why is my PIN blocked? How can I get a disposable virtual card? Why is my virtual card not working? How do I request a refund? What is the age limit for using the service? Was my card payment reverted? How do I receive money? Why is my balance not updated after a cheque or cash deposit? Why am I unable to verify my identity? How do I verify the source of my funds? How do I edit my personal details? Why is my card payment not recognised? Why did my top-up fail? Why is my direct debit payment not recognised? What should I do if my card is compromised? How do I terminate my account? What are the top-up limits? Why is my cash withdrawal pending? What is the current exchange rate? Why is my top-up pending? Why do I need to verify my identity? When will my card arrive? What should I do if my card is about to expire? How can I exchange currency via the app? Why was a fee charged for my card payment? Why is my card not working? How do I use Apple Pay or Google Pay? Why is my cash withdrawal not recognised?