My app says I made a withdrawal, but I didn't.
How do I get a virtual card? Why has my transfer not been received by the recipient? What is the charge for topping up by bank transfer? What is the charge for cash withdrawal? Why do I need to verify my identity? What should I do if my card is lost or stolen? What is the charge for topping up by card? Why did I receive the wrong amount of cash? How do I verify the source of my funds? Why is my direct debit payment not recognised? Is ATM support available? Why is my virtual card not working? What is the current exchange rate? How do I verify my identity? Why was a fee charged for my transfer? How can I transfer money into my account? How do I order a physical card? How do I request a refund? Which fiat currencies are supported? Why did my transfer fail? Why is the beneficiary not allowed? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is about to expire? Why was my card payment declined? Why was my transaction charged twice? Why is my PIN blocked? How do I cancel a transfer? Why is the exchange rate wrong for my card payment? What should I do if my phone is lost or stolen? Why was my transfer declined?