Which countries do you work with?
Which cards and currencies are supported? What should I do if my card is lost or stolen? Why am I unable to verify my identity? What should I do if my card is about to expire? What should I do if my card is swallowed? How do I order a physical card? Why is my PIN blocked? Why was my cash withdrawal declined? Why is my transfer pending? Why is my card payment pending? Why do I need to verify my identity? Why is my top-up pending? What is the estimate for card delivery? Was my card payment reverted? Why was a fee charged for my card payment? How do I terminate my account? How do I verify my top-up? How do I verify my identity? Why is my cash withdrawal not recognised? Why is my card payment not recognised? How do I top up by cash or cheque? How do I request a refund? Is my card a Visa or Mastercard? What is automatic top-up? How do I change my PIN? Why is my balance not updated after a cheque or cash deposit? How can I exchange currency via the app? Why is the exchange rate wrong for my card payment? What should I do if my card is compromised? What should I do if I forgot my passcode?