I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it.  Can you check where the money is?
How do I top up by cash or cheque? Why is my card not accepted? Why was a fee charged for my card payment? How can I get a disposable virtual card? How do I verify my top-up? What is automatic top-up? What should I do if my phone is lost or stolen? Which cards and currencies are supported? How do I receive money? How do I order a physical card? Why is my card payment pending? What is the charge for topping up by bank transfer? Why is my balance not updated after a cheque or cash deposit? Why is the beneficiary not allowed? Why was my transfer declined? Why did my transfer fail? What should I do if my card is swallowed? Why is my balance not updated after a bank transfer? Why do I need to verify my identity? Why is my card payment not recognised? What is the charge for topping up by card? Why is there an extra charge on my statement? What should I do if I forgot my passcode? How do I verify the source of my funds? Why was a fee charged for my transfer? What is the current exchange rate? Which fiat currencies are supported? How do I get a virtual card? Was my card payment reverted? Why was my cash withdrawal declined?