Can you please explain to me why there is an extra €1 fee in my statement?
Why am I unable to verify my identity? Why did I receive the wrong amount of cash? How do I order a physical card? What is the charge for topping up by bank transfer? Why is my cash withdrawal pending? Is my card a Visa or Mastercard? Why is my balance not updated after a cheque or cash deposit? Why is my virtual card not working? How do I edit my personal details? How do I get a spare card? Why is my card payment pending? Why did my top-up fail? Why is my card not working? What is the charge for currency exchange? How do I verify my identity? How do I get a virtual card? How do I verify my top-up? What is the current exchange rate? Was my card payment reverted? What should I do if I forgot my passcode? Why was a fee charged for my transfer? What should I do if my card is lost or stolen? What are the limits for disposable cards? How can I exchange currency via the app? How do I link my card? Which cards and currencies are supported? Why is the beneficiary not allowed? When will my card arrive? What should I do if my phone is lost or stolen? Why is my top-up pending?