I tried to use the ATM with foreign currency. The conversion rate applied was wrong.
How can I transfer money into my account? What should I do if my card is swallowed? Why has my transfer not been received by the recipient? What should I do if I forgot my passcode? How do I get a spare card? Why am I unable to verify my identity? How can I exchange currency via the app? What is the charge for topping up by card? How do I top up by cash or cheque? How do I cancel a transfer? Why is my transfer pending? Which countries are supported? Why is there an extra charge on my statement? Why is my balance not updated after a cheque or cash deposit? Why is my card not working? Why is my card payment pending? Why was my card payment declined? Why is my top-up pending? Is ATM support available? Why is my direct debit payment not recognised? Why was a fee charged for my card payment? Why was my cash withdrawal declined? Was my card payment reverted? What should I do if my card is lost or stolen? How do I edit my personal details? Why is my PIN blocked? Why was my transfer declined? How do I top up my account by card? Why is my balance not updated after a bank transfer? What is the current exchange rate?