Hello, I see that I have been charged an extra $1 on my app.  Could you please provide me with a reason for this charge?
Why was my transaction charged twice? How do I change my PIN? How do I get a physical card? Why is the exchange rate wrong for my card payment? What is the age limit for using the service? What are the limits for disposable cards? Why is my balance not updated after a cheque or cash deposit? What should I do if I forgot my passcode? Is my card a Visa or Mastercard? Why was my card payment declined? How do I edit my personal details? Why was a fee charged for my card payment? How do I top up by cash or cheque? Why do I need to verify my identity? How do I cancel a transfer? How do I verify the source of my funds? How do I use Apple Pay or Google Pay? Why is the exchange rate wrong for my cash withdrawal? How do I verify my top-up? Which fiat currencies are supported? What should I do if my card is about to expire? What is automatic top-up? How do I request a refund? How can I exchange currency via the app? How do I get a spare card? How do I terminate my account? Why was my cash withdrawal declined? Which cards and currencies are supported? What should I do if my card is compromised? What should I do if my card is lost or stolen?