I withdrew money and got a fee, please explain
Is my card a Visa or Mastercard? Why is my balance not updated after a bank transfer? How do I change my PIN? What should I do if I forgot my passcode? Why was a fee charged for my card payment? Why do I need to verify my identity? Why is my direct debit payment not recognised? How can I transfer money into my account? Why is my PIN blocked? What should I do if my card is compromised? What is the timing for transfers? Is ATM support available? Why is my card payment pending? When will my card arrive? What is the age limit for using the service? Which countries are supported? Why is my card payment not recognised? Which fiat currencies are supported? Why was my transaction charged twice? Why was my transfer declined? Why was a fee charged for my transfer? How do I link my card? What is the charge for currency exchange? How do I edit my personal details? Why did my top-up fail? How can I exchange currency via the app? Why was my cash withdrawal declined? How do I verify my top-up? How do I get a physical card? Why is the exchange rate wrong for my cash withdrawal?