What should I do if I think there are unauthorized transactions?
Is my card a Visa or Mastercard? Why was a fee charged for my card payment? Why is my direct debit payment not recognised? Why was a fee charged for my transfer? What are the top-up limits? What is the estimate for card delivery? Why is my refund not showing up? Why was my top-up reverted? How do I use Apple Pay or Google Pay? Why did I receive the wrong amount of cash? Why is my cash withdrawal pending? Was my card payment reverted? Why is my cash withdrawal not recognised? Why is my balance not updated after a cheque or cash deposit? Which cards and currencies are supported? How do I terminate my account? When will my card arrive? What is the age limit for using the service? How do I request a refund? Why did my top-up fail? Which countries are supported? How do I get a spare card? What is the charge for cash withdrawal? What should I do if my card is about to expire? Why has my transfer not been received by the recipient? How do I edit my personal details? What is the charge for topping up by card? How do I change my PIN? What is the current exchange rate? Why is the exchange rate wrong for my card payment?