How do I troubleshoot my contactless?
How do I get a spare card? How do I request a refund? Why did my transfer fail? What is the charge for topping up by bank transfer? What is the charge for currency exchange? How do I edit my personal details? Why did I receive the wrong amount of cash? Why was my transfer declined? What should I do if I forgot my passcode? Why is my balance not updated after a cheque or cash deposit? How do I activate my card? How do I verify my identity? Why was my cash withdrawal declined? What are the limits for disposable cards? What are the top-up limits? Which fiat currencies are supported? What is the charge for cash withdrawal? How do I verify my top-up? Which countries are supported? What should I do if my card is compromised? Why is my card not accepted? How do I top up by cash or cheque? Why is my card not working? What is the age limit for using the service? Why am I unable to verify my identity? What is the timing for transfers? Why is the exchange rate wrong for my cash withdrawal? Why is there an extra charge on my statement? How do I verify the source of my funds? Why was a fee charged for my card payment?