I just want to top-up, why do I need to verify anything?
What should I do if my card is compromised? Why is my transfer pending? Is my card a Visa or Mastercard? How do I top up by cash or cheque? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my cash withdrawal? Why was a fee charged for my card payment? What should I do if my card is swallowed? Why was my top-up reverted? Why has my transfer not been received by the recipient? What are the top-up limits? What is the estimate for card delivery? How do I link my card? How do I edit my personal details? Why is my refund not showing up? What is the timing for transfers? Why am I unable to verify my identity? How do I get a spare card? What is the charge for cash withdrawal? Why is my direct debit payment not recognised? What is the age limit for using the service? Why do I need to verify my identity? Why is my card payment not recognised? Why was a fee charged for my transfer? Why is my card payment pending? What should I do if I forgot my passcode? Why is there an extra charge on my statement? What are the limits for disposable cards? What should I do if my card is about to expire? What should I do if my card is lost or stolen?