I refilled my account balance but got an error message.
How do I get a spare card? Why was my transaction charged twice? Why is my PIN blocked? How do I verify my top-up? Why is my balance not updated after a cheque or cash deposit? Which fiat currencies are supported? Why did my transfer fail? How do I get a physical card? What should I do if my phone is lost or stolen? Why was my card payment declined? How do I receive money? Why was a fee charged for my transfer? Why is the exchange rate wrong for my card payment? What should I do if my card is compromised? Why is my transfer pending? How do I cancel a transfer? How do I link my card? How do I terminate my account? Is my card a Visa or Mastercard? Is ATM support available? What should I do if my card is about to expire? Why is my cash withdrawal not recognised? Why is the exchange rate wrong for my cash withdrawal? Why was my transfer declined? What is the charge for topping up by card? Why was my cash withdrawal declined? Why has my transfer not been received by the recipient? Why is my card not accepted? Why do I need to verify my identity? Why did I receive the wrong amount of cash?