Why was my transaction not approved?
What is the age limit for using the service? How do I get a virtual card? Why was my transaction charged twice? What is the current exchange rate? How do I request a refund? How do I top up by cash or cheque? How do I edit my personal details? Why is my refund not showing up? Is my card a Visa or Mastercard? How do I terminate my account? Why was my top-up reverted? How do I change my PIN? Why is there an extra charge on my statement? Why is my cash withdrawal not recognised? Why did I receive the wrong amount of cash? Is ATM support available? Why has my transfer not been received by the recipient? How can I get a disposable virtual card? Why was my card payment declined? What is automatic top-up? Why is the beneficiary not allowed? How do I verify my top-up? How do I receive money? What should I do if my card is compromised? Why is my top-up pending? How do I activate my card? Why is my card not accepted? Why is my contactless payment not working? What should I do if I forgot my passcode? Why was my transfer declined?