I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?
Why was my transaction charged twice? Why is my card not working? Which countries are supported? How do I use Apple Pay or Google Pay? How do I verify the source of my funds? What should I do if my card is lost or stolen? Why is my transfer pending? Why is my top-up pending? Why is my balance not updated after a bank transfer? Why is my cash withdrawal not recognised? Why is the beneficiary not allowed? How do I get a spare card? Is ATM support available? How do I top up by cash or cheque? Why was a fee charged for my card payment? Why did I receive the wrong amount of cash? Why is my balance not updated after a cheque or cash deposit? Why is my direct debit payment not recognised? How do I terminate my account? Why is my refund not showing up? What is the age limit for using the service? How do I link my card? Why was my cash withdrawal declined? What should I do if my card is about to expire? How do I change my PIN? How do I order a physical card? Why is the exchange rate wrong for my cash withdrawal? How do I verify my identity? Why was my card payment declined? What is the charge for cash withdrawal?