Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?
What is the charge for currency exchange? Why was a fee charged for my card payment? What are the top-up limits? How do I top up my account by card? What should I do if my card is compromised? What is the current exchange rate? Why is my direct debit payment not recognised? What is the charge for cash withdrawal? Why is the exchange rate wrong for my card payment? What is the charge for topping up by bank transfer? Why am I unable to verify my identity? Why did my transfer fail? How do I get a spare card? How do I verify my top-up? Which cards and currencies are supported? How do I activate my card? Why has my transfer not been received by the recipient? Why is the exchange rate wrong for my cash withdrawal? What are the limits for disposable cards? What is the charge for topping up by card? Why is my PIN blocked? How do I get a virtual card? Why was my cash withdrawal declined? What is the age limit for using the service? Is my card a Visa or Mastercard? How can I transfer money into my account? How do I get a physical card? Why is there an extra charge on my statement? What should I do if my card is lost or stolen? Why do I need to verify my identity?