I have not received my card and it's been a week, what do I do?
How do I order a physical card? Why is the exchange rate wrong for my card payment? Why did my transfer fail? Why am I unable to verify my identity? How do I change my PIN? How do I receive money? How do I get a physical card? How do I verify my top-up? Why was a fee charged for my card payment? Why was a fee charged for my transfer? What are the limits for disposable cards? Why is my virtual card not working? Why is the beneficiary not allowed? Why is my card payment not recognised? Why is my cash withdrawal not recognised? What should I do if my phone is lost or stolen? Why is my card not working? Why is my direct debit payment not recognised? Why is my balance not updated after a cheque or cash deposit? Which fiat currencies are supported? Is ATM support available? What should I do if my card is compromised? Why is my balance not updated after a bank transfer? Is my card a Visa or Mastercard? How do I cancel a transfer? Why is the exchange rate wrong for my cash withdrawal? Why is my contactless payment not working? Why is there an extra charge on my statement? Why is my cash withdrawal pending? What is the charge for topping up by card?