I attempted to top up using my card, but now the money just disappeared?
Which cards and currencies are supported? What is the charge for topping up by bank transfer? Why is my cash withdrawal pending? How do I get a physical card? How do I edit my personal details? What is the charge for currency exchange? Why is the exchange rate wrong for my cash withdrawal? How can I exchange currency via the app? How do I activate my card? Was my card payment reverted? Why is my card not working? Why is my balance not updated after a cheque or cash deposit? What are the limits for disposable cards? Why is my card payment not recognised? Why did my top-up fail? Why did I receive the wrong amount of cash? How can I transfer money into my account? Why was my cash withdrawal declined? Why was my top-up reverted? What should I do if my card is compromised? How can I get a disposable virtual card? Is ATM support available? Why did my transfer fail? Why was my card payment declined? How do I verify my top-up? How do I request a refund? How do I order a physical card? What should I do if I forgot my passcode? Which fiat currencies are supported? What should I do if my card is about to expire?