How do I perform identity checks?
What are the limits for disposable cards? Why am I unable to verify my identity? Why is my top-up pending? Why was my transfer declined? What should I do if my phone is lost or stolen? How can I exchange currency via the app? What is the current exchange rate? When will my card arrive? Which fiat currencies are supported? Why is my transfer pending? What is the charge for topping up by card? Why was my top-up reverted? Why is there an extra charge on my statement? What should I do if I forgot my passcode? Why do I need to verify my identity? Which countries are supported? What should I do if my card is about to expire? What is the charge for topping up by bank transfer? Why is my balance not updated after a cheque or cash deposit? What are the top-up limits? What is the estimate for card delivery? Why is my direct debit payment not recognised? Why is my cash withdrawal not recognised? Why is my virtual card not working? What should I do if my card is lost or stolen? Why has my transfer not been received by the recipient? How do I receive money? How do I change my PIN? What is automatic top-up? What is the timing for transfers?