What are all of the different steps for identity checks?
How do I receive money? How do I edit my personal details? What is automatic top-up? What is the charge for cash withdrawal? How do I get a spare card? What should I do if my card is compromised? Why is my balance not updated after a bank transfer? How do I get a virtual card? How do I get a physical card? How do I request a refund? What is the current exchange rate? How do I verify my top-up? Why is my refund not showing up? What is the timing for transfers? Why is the exchange rate wrong for my cash withdrawal? Why was a fee charged for my card payment? Why is the beneficiary not allowed? What should I do if my card is lost or stolen? Why is my contactless payment not working? How can I transfer money into my account? Why was my transaction charged twice? What should I do if my card is about to expire? How can I exchange currency via the app? Why is my virtual card not working? How do I cancel a transfer? How do I activate my card? Why was my cash withdrawal declined? Why do I need to verify my identity? Why is my card payment pending? Why was my top-up reverted?