How long does a payment usually show as pending? Is it normal that mine is still pending?
How do I top up by cash or cheque? How do I change my PIN? Why is my contactless payment not working? Why is my virtual card not working? Why did I receive the wrong amount of cash? How do I get a virtual card? How do I get a spare card? Why is my refund not showing up? How can I get a disposable virtual card? What should I do if my card is about to expire? What should I do if my card is lost or stolen? How do I top up my account by card? What is the current exchange rate? Why is my balance not updated after a cheque or cash deposit? What is the charge for topping up by bank transfer? Why has my transfer not been received by the recipient? Why am I unable to verify my identity? What is the age limit for using the service? How do I activate my card? How do I edit my personal details? Is ATM support available? How can I transfer money into my account? Why is my transfer pending? How do I link my card? How do I terminate my account? Why is my card not accepted? What is the charge for cash withdrawal? What is the charge for topping up by card? Why is my direct debit payment not recognised? What is automatic top-up?