How do I update my address?
Why is my PIN blocked? What are the top-up limits? Why is my card payment not recognised? Why is the exchange rate wrong for my cash withdrawal? How do I get a spare card? How do I receive money? How do I top up by cash or cheque? How can I transfer money into my account? When will my card arrive? What is the age limit for using the service? Which countries are supported? Why is my contactless payment not working? What should I do if I forgot my passcode? Why is my balance not updated after a bank transfer? Why is the beneficiary not allowed? What should I do if my card is compromised? What should I do if my card is lost or stolen? How do I get a virtual card? How do I use Apple Pay or Google Pay? Which fiat currencies are supported? How can I exchange currency via the app? What is the charge for currency exchange? Why was a fee charged for my card payment? How do I get a physical card? Why is my top-up pending? Why was my card payment declined? Why is my transfer pending? Why is my direct debit payment not recognised? How do I activate my card? What is the timing for transfers?