Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?
How do I use Apple Pay or Google Pay? Why is the exchange rate wrong for my card payment? How do I get a spare card? How do I top up my account by card? Why is my card not accepted? Why did I receive the wrong amount of cash? What is the charge for currency exchange? Why is my cash withdrawal not recognised? How do I activate my card? How can I transfer money into my account? How do I change my PIN? How do I cancel a transfer? What should I do if my card is compromised? What is the age limit for using the service? Why was a fee charged for my transfer? How do I edit my personal details? Why is the beneficiary not allowed? What should I do if my phone is lost or stolen? How do I terminate my account? Which countries are supported? What is the charge for topping up by card? Why is my card payment not recognised? Is my card a Visa or Mastercard? Why do I need to verify my identity? What is the charge for topping up by bank transfer? How do I verify my identity? Why is my card not working? What should I do if my card is about to expire? Was my card payment reverted? How do I verify the source of my funds?