I lost my phone.  What do I do to block someone else from using my account?
Why is my transfer pending? What is the charge for topping up by card? How do I verify my top-up? How do I request a refund? Why is my card payment pending? How do I get a physical card? Why was my transaction charged twice? Why is my PIN blocked? How do I terminate my account? Why is my refund not showing up? What should I do if my card is compromised? Why was my cash withdrawal declined? What is the charge for topping up by bank transfer? Why is my cash withdrawal not recognised? Why is my direct debit payment not recognised? How do I verify the source of my funds? Why is my balance not updated after a cheque or cash deposit? Why has my transfer not been received by the recipient? How do I receive money? Why is the beneficiary not allowed? Which fiat currencies are supported? What should I do if my card is swallowed? Why is the exchange rate wrong for my cash withdrawal? How do I activate my card? What is the age limit for using the service? What should I do if I forgot my passcode? How do I get a virtual card? Why is my top-up pending? Why did I receive the wrong amount of cash? How do I get a spare card?