My beneficiary is unable to transact
What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my card payment? How do I verify my identity? Which fiat currencies are supported? What are the top-up limits? How do I get a virtual card? What are the limits for disposable cards? Why was a fee charged for my transfer? What is the charge for topping up by card? What should I do if my card is about to expire? How do I verify my top-up? Why am I unable to verify my identity? How do I link my card? Why did I receive the wrong amount of cash? What is the charge for currency exchange? Was my card payment reverted? Why is my virtual card not working? Why is my top-up pending? How do I terminate my account? What should I do if my card is compromised? How do I get a physical card? Why is my PIN blocked? How do I change my PIN? Why is my refund not showing up? How do I request a refund? How do I top up my account by card? Why is my balance not updated after a bank transfer? What is the current exchange rate? Why is my transfer pending? What is the timing for transfers?