Seems like my top-up has not gone through
Why is the exchange rate wrong for my card payment? How do I use Apple Pay or Google Pay? Why is my direct debit payment not recognised? How do I order a physical card? Why is there an extra charge on my statement? Why is my cash withdrawal not recognised? What is the current exchange rate? How do I terminate my account? Why was my cash withdrawal declined? When will my card arrive? Why was a fee charged for my card payment? What is the age limit for using the service? How do I get a virtual card? How do I change my PIN? Why is my PIN blocked? How do I verify my identity? How do I top up by cash or cheque? How do I top up my account by card? Why is the exchange rate wrong for my cash withdrawal? Why is my balance not updated after a cheque or cash deposit? Why did my transfer fail? How can I transfer money into my account? What are the top-up limits? Which countries are supported? Why was my transfer declined? Why has my transfer not been received by the recipient? What is the charge for topping up by card? What is the charge for cash withdrawal? Why was my top-up reverted? Why is my refund not showing up?