How do I query a payment on my card? It looks like I have paid for the same thing twice.
Is my card a Visa or Mastercard? How do I cancel a transfer? Why is the exchange rate wrong for my cash withdrawal? What is the current exchange rate? When will my card arrive? How do I verify my identity? What is the age limit for using the service? Why was my card payment declined? Why was a fee charged for my card payment? How do I get a virtual card? How do I edit my personal details? How do I verify the source of my funds? How do I get a spare card? Why did my top-up fail? How do I use Apple Pay or Google Pay? How do I get a physical card? Why did my transfer fail? Why is my PIN blocked? How do I order a physical card? Which cards and currencies are supported? How can I exchange currency via the app? Why is my balance not updated after a cheque or cash deposit? Why is there an extra charge on my statement? Why is my cash withdrawal not recognised? Why was my transfer declined? Why is my balance not updated after a bank transfer? What is automatic top-up? What should I do if my card is about to expire? What is the charge for topping up by card? How can I transfer money into my account?