Why is my exchange rate wrong?
Is my card a Visa or Mastercard? What is the age limit for using the service? Why is my balance not updated after a cheque or cash deposit? What are the top-up limits? How do I get a spare card? How do I cancel a transfer? Which countries are supported? How do I edit my personal details? What should I do if my phone is lost or stolen? What should I do if I forgot my passcode? How do I use Apple Pay or Google Pay? How can I exchange currency via the app? Why is my card payment not recognised? Which fiat currencies are supported? Why is my direct debit payment not recognised? How can I get a disposable virtual card? Why is the exchange rate wrong for my cash withdrawal? Why is my virtual card not working? Why did I receive the wrong amount of cash? Why was a fee charged for my card payment? How do I verify my top-up? Why was my transfer declined? What is the charge for cash withdrawal? Why is my top-up pending? What are the limits for disposable cards? Why was a fee charged for my transfer? How do I activate my card? Why was my top-up reverted? Why is the beneficiary not allowed? Why is my balance not updated after a bank transfer?