After a transfer, I see an extra fee.  Why?
Why did my top-up fail? What is the timing for transfers? How do I top up by cash or cheque? How do I top up my account by card? How do I terminate my account? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? Why is my refund not showing up? Why has my transfer not been received by the recipient? Why am I unable to verify my identity? How can I exchange currency via the app? What is the estimate for card delivery? Why was my cash withdrawal declined? Why was my transfer declined? Why is the beneficiary not allowed? Why is there an extra charge on my statement? Why is my PIN blocked? Why is my cash withdrawal not recognised? Why did I receive the wrong amount of cash? What should I do if my card is lost or stolen? Why is my transfer pending? Why was my top-up reverted? Why do I need to verify my identity? How do I verify my top-up? What is the current exchange rate? How do I activate my card? What should I do if I forgot my passcode? What is automatic top-up? What are the limits for disposable cards? Why is my card payment not recognised?