Does the card you sent have a tracking number?
Why is my transfer pending? Why is my balance not updated after a bank transfer? What is the estimate for card delivery? How do I get a virtual card? How can I transfer money into my account? Why is my virtual card not working? How do I verify my identity? How do I request a refund? Why is there an extra charge on my statement? How can I get a disposable virtual card? What should I do if my card is about to expire? Why is my top-up pending? How do I edit my personal details? Which fiat currencies are supported? Why is my card not working? Why is my refund not showing up? Why is the exchange rate wrong for my card payment? How can I exchange currency via the app? Why is my card payment not recognised? Why was a fee charged for my transfer? Why has my transfer not been received by the recipient? How do I use Apple Pay or Google Pay? What should I do if my card is compromised? Why is my cash withdrawal not recognised? Why was my cash withdrawal declined? What are the limits for disposable cards? What should I do if my card is swallowed? What should I do if my card is lost or stolen? How do I top up by cash or cheque? How do I change my PIN?