I will not be able to verify my identity.
How do I get a spare card? Why did my top-up fail? Is ATM support available? What should I do if my card is about to expire? How do I get a physical card? How can I exchange currency via the app? Why was a fee charged for my card payment? Why is my refund not showing up? Is my card a Visa or Mastercard? Why is my top-up pending? Why was my transaction charged twice? What should I do if my phone is lost or stolen? Which fiat currencies are supported? Why did my transfer fail? What are the top-up limits? What should I do if my card is swallowed? Why is my card payment not recognised? Why is my card payment pending? Why is my card not working? Why was my top-up reverted? Why is my PIN blocked? How do I use Apple Pay or Google Pay? Why is the beneficiary not allowed? Why is the exchange rate wrong for my card payment? How do I change my PIN? How do I link my card? Why was my transfer declined? How do I cancel a transfer? Why was my card payment declined? Why is my card not accepted?