When I got cash, the exchange rate applied was wrong.
What is automatic top-up? What are the top-up limits? What should I do if my card is swallowed? Is ATM support available? How do I verify the source of my funds? How do I terminate my account? How can I get a disposable virtual card? Why was my cash withdrawal declined? Why is my PIN blocked? Why was a fee charged for my transfer? How can I exchange currency via the app? Why is my balance not updated after a bank transfer? Why is my balance not updated after a cheque or cash deposit? Why did I receive the wrong amount of cash? Which countries are supported? Why did my top-up fail? How do I change my PIN? Why do I need to verify my identity? How do I top up my account by card? Why was my card payment declined? When will my card arrive? Why is my cash withdrawal not recognised? What should I do if I forgot my passcode? Which cards and currencies are supported? What is the charge for topping up by card? How do I get a virtual card? What should I do if my card is compromised? How do I request a refund? Why is my top-up pending? How do I activate my card?