The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.
How can I exchange currency via the app? What should I do if I forgot my passcode? How do I terminate my account? How do I activate my card? How do I change my PIN? Was my card payment reverted? What should I do if my card is compromised? Why is the exchange rate wrong for my cash withdrawal? Why is my card payment not recognised? What should I do if my card is lost or stolen? How do I get a spare card? What is the charge for currency exchange? What is the current exchange rate? Why is my direct debit payment not recognised? Is ATM support available? How do I verify my identity? What is the charge for topping up by card? When will my card arrive? What is the charge for cash withdrawal? How do I get a physical card? Why is my virtual card not working? Why is my top-up pending? What is the age limit for using the service? Why was my card payment declined? What is the charge for topping up by bank transfer? How do I verify the source of my funds? What should I do if my phone is lost or stolen? Why do I need to verify my identity? How do I top up my account by card? Why is my contactless payment not working?