I don't see a money transfer yet
Why is my card not working? How do I order a physical card? Why am I unable to verify my identity? How do I activate my card? How do I edit my personal details? What is the charge for cash withdrawal? How do I request a refund? What should I do if my card is about to expire? How do I change my PIN? What is the charge for topping up by card? Why is there an extra charge on my statement? Why was my transaction charged twice? How do I cancel a transfer? What should I do if my card is swallowed? What should I do if I forgot my passcode? Why is my cash withdrawal not recognised? Why is my balance not updated after a bank transfer? What is the age limit for using the service? Why was my transfer declined? Which fiat currencies are supported? Why is my PIN blocked? Is ATM support available? How do I get a virtual card? How can I transfer money into my account? Why was my card payment declined? Why is my virtual card not working? Why was my cash withdrawal declined? How do I verify the source of my funds? Why is my card payment pending? Why was my top-up reverted?