My statement shows an extra fee - what is it?
How do I activate my card? Which countries are supported? What are the top-up limits? Why was my cash withdrawal declined? Why is my refund not showing up? What is the age limit for using the service? What is the timing for transfers? How do I link my card? Why is my transfer pending? Why did I receive the wrong amount of cash? Why was a fee charged for my transfer? What should I do if my card is lost or stolen? How do I edit my personal details? Is ATM support available? Which fiat currencies are supported? Why is my cash withdrawal pending? What should I do if my card is about to expire? How do I terminate my account? Why was my top-up reverted? Why did my transfer fail? Why is my cash withdrawal not recognised? Why is my balance not updated after a bank transfer? What is the charge for cash withdrawal? What should I do if my card is swallowed? What is the estimate for card delivery? How do I get a spare card? What should I do if I forgot my passcode? How do I get a virtual card? How can I get a disposable virtual card? Why is the exchange rate wrong for my card payment?