I paid two weeks ago and just got refunded
When will my card arrive? Why is the exchange rate wrong for my cash withdrawal? What should I do if my phone is lost or stolen? Why has my transfer not been received by the recipient? What is the timing for transfers? Why did my transfer fail? Why was my top-up reverted? How do I link my card? How do I activate my card? Why is my direct debit payment not recognised? Why did I receive the wrong amount of cash? Why is my virtual card not working? Why is my card payment not recognised? How do I use Apple Pay or Google Pay? Why is my balance not updated after a bank transfer? Why is my cash withdrawal pending? How can I transfer money into my account? Why is my top-up pending? Which cards and currencies are supported? Why is my card payment pending? Why was my transaction charged twice? How do I get a spare card? Which fiat currencies are supported? How do I cancel a transfer? How can I get a disposable virtual card? Why is my cash withdrawal not recognised? How do I terminate my account? How do I request a refund? What should I do if I forgot my passcode? How do I top up by cash or cheque?