My Bank is in Europe, how long will the transfer take?
Which fiat currencies are supported? Why was my transaction charged twice? Why was a fee charged for my transfer? Why is the exchange rate wrong for my cash withdrawal? Why is my balance not updated after a bank transfer? How do I link my card? What is the charge for cash withdrawal? How do I get a virtual card? How can I exchange currency via the app? How do I top up my account by card? How do I activate my card? What is the estimate for card delivery? Why was my transfer declined? What is the charge for topping up by card? How do I cancel a transfer? How can I transfer money into my account? What should I do if my card is lost or stolen? Which countries are supported? How do I top up by cash or cheque? Why am I unable to verify my identity? How can I get a disposable virtual card? Why do I need to verify my identity? What should I do if my card is about to expire? What is automatic top-up? What is the age limit for using the service? How do I order a physical card? Why is my card not accepted? Why is my transfer pending? Why is my card payment not recognised? Why is my balance not updated after a cheque or cash deposit?