Why am I being charged for transferring money?
What are the limits for disposable cards? Why is my cash withdrawal pending? How do I edit my personal details? What is the current exchange rate? Why was my card payment declined? Why is the exchange rate wrong for my card payment? How do I top up by cash or cheque? Why is my refund not showing up? How can I transfer money into my account? Why is my cash withdrawal not recognised? Why is my direct debit payment not recognised? Why is my balance not updated after a bank transfer? What is the charge for topping up by bank transfer? Why was my top-up reverted? How do I top up my account by card? Why has my transfer not been received by the recipient? Is ATM support available? Why is my top-up pending? How do I use Apple Pay or Google Pay? Was my card payment reverted? How do I verify my top-up? Why is my card payment pending? Why was my transaction charged twice? Why am I unable to verify my identity? Why was my cash withdrawal declined? Why is my card payment not recognised? How do I change my PIN? What should I do if my card is lost or stolen? Why is my balance not updated after a cheque or cash deposit? How do I order a physical card?