I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?
Why is my balance not updated after a bank transfer? Why do I need to verify my identity? What is automatic top-up? What is the current exchange rate? Why am I unable to verify my identity? What are the top-up limits? Which fiat currencies are supported? How do I activate my card? How do I terminate my account? Why was my top-up reverted? Why was my transfer declined? How do I verify my identity? How do I cancel a transfer? Why is my contactless payment not working? Why is my card payment pending? What should I do if my card is swallowed? How can I exchange currency via the app? Why was a fee charged for my transfer? When will my card arrive? Why has my transfer not been received by the recipient? Why did I receive the wrong amount of cash? Why was my card payment declined? How do I get a spare card? What is the charge for topping up by bank transfer? Why did my top-up fail? Why is my cash withdrawal pending? What is the charge for currency exchange? What is the timing for transfers? Why was a fee charged for my card payment? Why is the exchange rate wrong for my cash withdrawal?