I'd like to open an account for my children. How can I do that?
Why was my card payment declined? How do I use Apple Pay or Google Pay? Which countries are supported? Why was my top-up reverted? Why is my transfer pending? Why is my balance not updated after a bank transfer? Why did my top-up fail? How do I change my PIN? How do I get a spare card? How do I terminate my account? Why am I unable to verify my identity? Why is my balance not updated after a cheque or cash deposit? What is the charge for topping up by bank transfer? What is the charge for currency exchange? What should I do if my card is lost or stolen? What should I do if I forgot my passcode? How do I receive money? How do I request a refund? How do I top up by cash or cheque? Why is the beneficiary not allowed? Why was my transfer declined? Why is my cash withdrawal not recognised? Why did I receive the wrong amount of cash? Why is my card payment not recognised? Why is my card not accepted? How can I transfer money into my account? Why is my contactless payment not working? Why do I need to verify my identity? Why is my virtual card not working? How do I order a physical card?