What's the deal with verifying the top-up?
How do I verify my identity? What should I do if my card is about to expire? What should I do if my phone is lost or stolen? What is the charge for topping up by bank transfer? How do I terminate my account? What is the age limit for using the service? Is my card a Visa or Mastercard? Why is the exchange rate wrong for my cash withdrawal? When will my card arrive? Why is my cash withdrawal not recognised? Why is my direct debit payment not recognised? What should I do if I forgot my passcode? Which cards and currencies are supported? How do I receive money? How do I top up my account by card? Why was a fee charged for my card payment? Why was my transaction charged twice? Why did I receive the wrong amount of cash? Why is my PIN blocked? What is automatic top-up? Why is my transfer pending? How do I get a virtual card? What should I do if my card is swallowed? What is the timing for transfers? Why is my card not working? How do I get a spare card? How do I change my PIN? Why is my balance not updated after a bank transfer? How do I activate my card? Why is my top-up pending?