When will I get my new card?
Why is my refund not showing up? Why is the exchange rate wrong for my card payment? How do I receive money? How do I verify the source of my funds? How can I exchange currency via the app? Why is my cash withdrawal not recognised? Why is my balance not updated after a bank transfer? Why is my card not working? What is the charge for currency exchange? Why is my virtual card not working? What are the limits for disposable cards? Why is my direct debit payment not recognised? How can I get a disposable virtual card? Why is my card payment pending? How do I top up by cash or cheque? Why has my transfer not been received by the recipient? What should I do if my phone is lost or stolen? Why did I receive the wrong amount of cash? How can I transfer money into my account? Why is there an extra charge on my statement? Which countries are supported? What is the age limit for using the service? Why is my PIN blocked? What is automatic top-up? How do I cancel a transfer? What is the charge for topping up by card? What is the current exchange rate? How do I verify my identity? Why did my transfer fail? What is the charge for topping up by bank transfer?