I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.
Why is my top-up pending? Why was my transfer declined? Why is the exchange rate wrong for my card payment? What is the charge for topping up by bank transfer? What should I do if I forgot my passcode? Which cards and currencies are supported? How can I transfer money into my account? Why am I unable to verify my identity? Why is my card not working? Which countries are supported? How do I verify my identity? How do I verify the source of my funds? What are the top-up limits? How do I receive money? How can I get a disposable virtual card? Why is my cash withdrawal not recognised? Why is my PIN blocked? Why did I receive the wrong amount of cash? Why did my top-up fail? Why did my transfer fail? Why is my balance not updated after a cheque or cash deposit? How do I use Apple Pay or Google Pay? Why is my card not accepted? How do I top up by cash or cheque? How do I activate my card? What should I do if my card is about to expire? Why do I need to verify my identity? Why is my cash withdrawal pending? What is automatic top-up? How can I exchange currency via the app?