What is the identity check for?
Why is the beneficiary not allowed? What is the charge for topping up by card? Is ATM support available? What are the limits for disposable cards? How do I get a virtual card? Why was my card payment declined? How do I link my card? What should I do if I forgot my passcode? What should I do if my card is about to expire? Why was my top-up reverted? Why is the exchange rate wrong for my cash withdrawal? How can I exchange currency via the app? Why is my card not working? Why is my card payment not recognised? How can I get a disposable virtual card? Why is my card payment pending? Why did my transfer fail? How can I transfer money into my account? Is my card a Visa or Mastercard? What is the charge for cash withdrawal? What is the charge for currency exchange? What is the timing for transfers? Why was a fee charged for my transfer? Which cards and currencies are supported? Why has my transfer not been received by the recipient? Why is my cash withdrawal not recognised? What is the estimate for card delivery? How do I terminate my account? What should I do if my card is swallowed? Why was my transfer declined?