I was just shopping and my payment was declined in a store!  It was very embarrassing, what is going on and when will it be fixed?
How do I change my PIN? What is the age limit for using the service? Why is my cash withdrawal not recognised? Why did my top-up fail? How do I top up by cash or cheque? When will my card arrive? Which cards and currencies are supported? Why is my balance not updated after a bank transfer? How do I get a physical card? Why did I receive the wrong amount of cash? How do I get a spare card? How do I top up my account by card? What should I do if my card is lost or stolen? What is the charge for cash withdrawal? Why do I need to verify my identity? How do I verify my identity? Why is the exchange rate wrong for my cash withdrawal? Why was my transaction charged twice? What should I do if my card is compromised? Why was my top-up reverted? Why was a fee charged for my transfer? What is automatic top-up? What should I do if my phone is lost or stolen? Why is there an extra charge on my statement? Why is the beneficiary not allowed? How do I use Apple Pay or Google Pay? What is the charge for topping up by card? Why is my virtual card not working? How do I edit my personal details? Why is my card not accepted?