Why do the top-ups need to be verified?
What is the estimate for card delivery? Why was my card payment declined? Why is my contactless payment not working? How do I use Apple Pay or Google Pay? Why was a fee charged for my card payment? Why is my virtual card not working? What is the charge for currency exchange? Why is my card not accepted? What should I do if my card is swallowed? Is ATM support available? Is my card a Visa or Mastercard? When will my card arrive? Why was my transaction charged twice? Why is my refund not showing up? Why is the exchange rate wrong for my card payment? How do I top up by cash or cheque? How can I get a disposable virtual card? Why was my top-up reverted? Why did my transfer fail? Why is my balance not updated after a bank transfer? How do I change my PIN? How do I receive money? Why is my card not working? What should I do if my card is about to expire? How do I order a physical card? What are the limits for disposable cards? Why is my cash withdrawal pending? How do I terminate my account? Why is my transfer pending? How do I top up my account by card?