My transfer was declined, why is that?
Why has my transfer not been received by the recipient? Why am I unable to verify my identity? Why is my contactless payment not working? What is the charge for topping up by card? How do I top up by cash or cheque? How do I edit my personal details? Why did my transfer fail? Why is my virtual card not working? How do I link my card? Why did I receive the wrong amount of cash? Why was a fee charged for my transfer? Why is the exchange rate wrong for my cash withdrawal? When will my card arrive? What should I do if my card is swallowed? How do I order a physical card? Why do I need to verify my identity? How can I transfer money into my account? Why is the beneficiary not allowed? How can I exchange currency via the app? What should I do if my card is compromised? Is ATM support available? How do I request a refund? Why is my balance not updated after a bank transfer? What are the limits for disposable cards? Why is there an extra charge on my statement? How do I get a spare card? Why is my cash withdrawal pending? Why is my PIN blocked? Was my card payment reverted? Which countries are supported?