Where did my extra fee for the transfer come from?
Which cards and currencies are supported? What is the charge for topping up by bank transfer? Why is the exchange rate wrong for my card payment? What should I do if my card is about to expire? Why is the exchange rate wrong for my cash withdrawal? How do I order a physical card? How do I receive money? Why is my balance not updated after a bank transfer? How do I link my card? Why is my cash withdrawal not recognised? Why is my card payment pending? How can I get a disposable virtual card? What should I do if I forgot my passcode? What should I do if my card is compromised? What is the current exchange rate? Why is my direct debit payment not recognised? Why is my transfer pending? Why is the beneficiary not allowed? What should I do if my card is lost or stolen? What is the charge for topping up by card? How do I request a refund? Which fiat currencies are supported? Why is my PIN blocked? Why am I unable to verify my identity? How do I edit my personal details? Why is my card not working? How do I verify the source of my funds? Why did I receive the wrong amount of cash? How do I get a physical card? Why is my contactless payment not working?