Can I select my card scheme or do you choose it for me?
What should I do if my card is about to expire? Why is my balance not updated after a cheque or cash deposit? How can I get a disposable virtual card? What should I do if my card is swallowed? What is the current exchange rate? Why was my cash withdrawal declined? How do I cancel a transfer? Why is my cash withdrawal not recognised? What should I do if my card is lost or stolen? Why is there an extra charge on my statement? Was my card payment reverted? What is the charge for currency exchange? How do I get a spare card? Why do I need to verify my identity? Why is the exchange rate wrong for my cash withdrawal? What are the limits for disposable cards? How can I exchange currency via the app? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? How do I top up by cash or cheque? Why is my card payment not recognised? Why am I unable to verify my identity? What is the timing for transfers? How do I change my PIN? Why is my top-up pending? Why is my transfer pending? Why is my PIN blocked? How do I edit my personal details? How do I verify the source of my funds? How do I activate my card?