I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?
What is the charge for currency exchange? When will my card arrive? How do I get a physical card? How do I top up by cash or cheque? What is the charge for cash withdrawal? Why is my balance not updated after a bank transfer? Which countries are supported? How do I order a physical card? Why was a fee charged for my card payment? How can I exchange currency via the app? How do I get a spare card? Why did my transfer fail? Why is there an extra charge on my statement? What should I do if I forgot my passcode? Why did my top-up fail? Why is the exchange rate wrong for my card payment? Why is my refund not showing up? How do I edit my personal details? What should I do if my card is compromised? Why is the exchange rate wrong for my cash withdrawal? What are the limits for disposable cards? How do I top up my account by card? What should I do if my phone is lost or stolen? What is the age limit for using the service? Why was my card payment declined? What is the charge for topping up by card? Why is my PIN blocked? Why has my transfer not been received by the recipient? How do I verify my identity? How can I get a disposable virtual card?