what steps do you take to check identity
How can I exchange currency via the app? What should I do if my phone is lost or stolen? Why is my virtual card not working? What are the top-up limits? Why is the exchange rate wrong for my card payment? Why is there an extra charge on my statement? Why is the beneficiary not allowed? Why was a fee charged for my transfer? Why is the exchange rate wrong for my cash withdrawal? Why am I unable to verify my identity? How do I change my PIN? How do I request a refund? How do I use Apple Pay or Google Pay? Why is my cash withdrawal pending? Why do I need to verify my identity? What should I do if my card is swallowed? Is my card a Visa or Mastercard? Why is my refund not showing up? How do I get a virtual card? Why did my transfer fail? What should I do if my card is about to expire? When will my card arrive? How do I terminate my account? How can I transfer money into my account? Why was my top-up reverted? Why did I receive the wrong amount of cash? Which countries are supported? What are the limits for disposable cards? Which fiat currencies are supported? Why is my transfer pending?