I've been trying to do a transfer multiple times and have failed? Is the system down?
Why is my top-up pending? How do I change my PIN? What is the estimate for card delivery? What is the charge for currency exchange? Which countries are supported? Why do I need to verify my identity? Why is my refund not showing up? Why is my balance not updated after a cheque or cash deposit? Why is my card payment pending? Which fiat currencies are supported? Why is my card not working? How can I get a disposable virtual card? How do I use Apple Pay or Google Pay? Why is my virtual card not working? What should I do if my card is compromised? What is automatic top-up? How do I order a physical card? Why is my cash withdrawal pending? How do I edit my personal details? How do I top up my account by card? What should I do if I forgot my passcode? What should I do if my card is swallowed? Why is my cash withdrawal not recognised? How do I get a spare card? What should I do if my phone is lost or stolen? Why is there an extra charge on my statement? How do I verify my top-up? How do I cancel a transfer? Why is my card not accepted? What should I do if my card is lost or stolen?