I am not receiving the correct exchange rate on my card.
Why is my card payment not recognised? What should I do if my card is lost or stolen? Why was my transfer declined? Why was a fee charged for my card payment? What should I do if my card is compromised? How do I use Apple Pay or Google Pay? Why is my contactless payment not working? Why was my transaction charged twice? Why is my top-up pending? Why was a fee charged for my transfer? Why is my virtual card not working? How do I request a refund? What is the charge for topping up by card? What should I do if my card is swallowed? What is the timing for transfers? Why is the beneficiary not allowed? Why is my direct debit payment not recognised? Why did my top-up fail? Which countries are supported? Why is my transfer pending? How do I receive money? Why did I receive the wrong amount of cash? How do I link my card? How do I terminate my account? Why was my top-up reverted? What is the estimate for card delivery? What are the limits for disposable cards? What is automatic top-up? How do I edit my personal details? Is ATM support available?