What are the steps for the identity checks?
How do I get a physical card? Why is my card payment pending? Why did my transfer fail? Why was my card payment declined? Why is my cash withdrawal not recognised? Which countries are supported? Why is there an extra charge on my statement? Why is my top-up pending? Why was a fee charged for my transfer? Why is my cash withdrawal pending? Why is the exchange rate wrong for my card payment? Why is my contactless payment not working? How can I exchange currency via the app? Why is the beneficiary not allowed? What should I do if my card is about to expire? Why has my transfer not been received by the recipient? What is automatic top-up? Why is the exchange rate wrong for my cash withdrawal? What should I do if I forgot my passcode? How do I link my card? How do I get a virtual card? Why do I need to verify my identity? How do I change my PIN? What is the age limit for using the service? What is the charge for topping up by card? Was my card payment reverted? Why is my virtual card not working? What are the top-up limits? How do I terminate my account? Why is my direct debit payment not recognised?