I see an extra $1  charge on my statement, why is this?
Why is my direct debit payment not recognised? What should I do if my card is lost or stolen? When will my card arrive? How do I use Apple Pay or Google Pay? Why did my top-up fail? Which countries are supported? How do I verify my top-up? Why has my transfer not been received by the recipient? What is the charge for topping up by bank transfer? How do I get a spare card? Why is my virtual card not working? How do I edit my personal details? Why is my refund not showing up? Why do I need to verify my identity? Why was my transfer declined? What is the charge for cash withdrawal? Is my card a Visa or Mastercard? Why was my transaction charged twice? Why is my cash withdrawal not recognised? How do I top up my account by card? Why is my PIN blocked? Why did my transfer fail? What is automatic top-up? Why was my card payment declined? Why is my card not accepted? How do I verify the source of my funds? How do I terminate my account? What should I do if my card is about to expire? How can I transfer money into my account? Why is my balance not updated after a bank transfer?