How do I get a refund for an unauthorized direct debit payment?
How can I get a disposable virtual card? How do I receive money? Why is the exchange rate wrong for my cash withdrawal? What is the charge for topping up by bank transfer? When will my card arrive? Why is there an extra charge on my statement? How do I request a refund? Why am I unable to verify my identity? How do I link my card? Why has my transfer not been received by the recipient? How do I top up by cash or cheque? Why is my card payment not recognised? Why is my balance not updated after a bank transfer? What should I do if my phone is lost or stolen? Why was a fee charged for my transfer? Why is my card not working? What are the limits for disposable cards? How do I activate my card? How do I change my PIN? What is the estimate for card delivery? How do I use Apple Pay or Google Pay? Why is my top-up pending? Why is my virtual card not working? What is the charge for currency exchange? How do I top up my account by card? Which countries are supported? How do I cancel a transfer? How do I edit my personal details? Why do I need to verify my identity? What should I do if my card is compromised?