What ID do I need to verify my identity?
Is my card a Visa or Mastercard? How do I get a physical card? Why was a fee charged for my card payment? When will my card arrive? What is the age limit for using the service? How do I top up my account by card? Why was a fee charged for my transfer? Why am I unable to verify my identity? Why is my transfer pending? What should I do if I forgot my passcode? What is the charge for cash withdrawal? How do I use Apple Pay or Google Pay? How do I top up by cash or cheque? Which countries are supported? What is the timing for transfers? How do I order a physical card? How do I cancel a transfer? Why is my cash withdrawal not recognised? Why has my transfer not been received by the recipient? Which cards and currencies are supported? Why is my card payment not recognised? Why was my card payment declined? Why did my top-up fail? What is the charge for topping up by bank transfer? What is the current exchange rate? What are the top-up limits? Why is there an extra charge on my statement? What is the estimate for card delivery? What should I do if my card is compromised? Why is my virtual card not working?