What should I do if I think someone stole my details and used my information to make some transactions?
Why is my direct debit payment not recognised? Why is there an extra charge on my statement? What are the limits for disposable cards? How do I get a physical card? How do I verify my identity? What is the age limit for using the service? Why is the exchange rate wrong for my cash withdrawal? Why is my contactless payment not working? How do I request a refund? What are the top-up limits? Why was my cash withdrawal declined? Why do I need to verify my identity? What should I do if my card is about to expire? What is the current exchange rate? What is automatic top-up? How do I terminate my account? How do I use Apple Pay or Google Pay? What should I do if my card is swallowed? How do I edit my personal details? Was my card payment reverted? How do I top up by cash or cheque? Why is the exchange rate wrong for my card payment? What should I do if I forgot my passcode? What is the timing for transfers? Why was my top-up reverted? What should I do if my phone is lost or stolen? What is the charge for cash withdrawal? Why is my balance not updated after a cheque or cash deposit? Why has my transfer not been received by the recipient? Why am I unable to verify my identity?