Why is there a verification to identity
Why did my transfer fail? Why am I unable to verify my identity? Why did my top-up fail? Why is there an extra charge on my statement? How do I activate my card? How do I verify my top-up? Is my card a Visa or Mastercard? What is the charge for currency exchange? What is the charge for topping up by bank transfer? How do I request a refund? What is the charge for cash withdrawal? Why is my top-up pending? How can I exchange currency via the app? What should I do if my card is about to expire? What is the charge for topping up by card? How do I verify the source of my funds? What is the current exchange rate? Why is the beneficiary not allowed? How do I get a virtual card? Why was a fee charged for my transfer? What is the timing for transfers? What is automatic top-up? Why is my virtual card not working? Why was my transfer declined? What should I do if my card is lost or stolen? Why is my card not working? How do I get a spare card? Why is my card not accepted? Why is my card payment pending? Which countries are supported?