I might have been charged on my debit statement by fraud.
How do I verify my identity? How do I receive money? How can I transfer money into my account? Why is the beneficiary not allowed? How do I edit my personal details? Why is my transfer pending? Why is there an extra charge on my statement? How do I cancel a transfer? Why is my balance not updated after a bank transfer? Why is my card not working? What is automatic top-up? What is the charge for topping up by card? What should I do if my card is swallowed? How do I verify my top-up? Why was my top-up reverted? Why is the exchange rate wrong for my card payment? How do I get a virtual card? What is the current exchange rate? How can I get a disposable virtual card? How do I link my card? Which fiat currencies are supported? What should I do if my phone is lost or stolen? Why was a fee charged for my card payment? Why is my card payment pending? Why is my cash withdrawal not recognised? Why is my virtual card not working? Is my card a Visa or Mastercard? Why did I receive the wrong amount of cash? Why did my transfer fail? Which cards and currencies are supported?