I want to replace my current PIN.
What should I do if my phone is lost or stolen? Why is my balance not updated after a cheque or cash deposit? How do I edit my personal details? Why has my transfer not been received by the recipient? Which cards and currencies are supported? How do I activate my card? Why is my card payment pending? Why is my cash withdrawal pending? Why is the beneficiary not allowed? Why was my card payment declined? What should I do if I forgot my passcode? How do I verify my identity? What is the charge for currency exchange? Why is there an extra charge on my statement? Why is the exchange rate wrong for my cash withdrawal? Why is my card not working? Why was my cash withdrawal declined? Why did I receive the wrong amount of cash? Why do I need to verify my identity? Why is my cash withdrawal not recognised? What is the age limit for using the service? What is the charge for topping up by bank transfer? What is the charge for cash withdrawal? Why was a fee charged for my card payment? What is the current exchange rate? Why was my top-up reverted? Why is my direct debit payment not recognised? How do I get a physical card? What should I do if my card is compromised? Why is my refund not showing up?