I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?
How do I change my PIN? Which fiat currencies are supported? How can I exchange currency via the app? Why is my PIN blocked? Why is my top-up pending? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? Which cards and currencies are supported? How can I transfer money into my account? How do I cancel a transfer? What is the age limit for using the service? What should I do if my card is compromised? How do I get a spare card? How do I link my card? Why is my cash withdrawal not recognised? Why is my card payment pending? What should I do if my card is lost or stolen? How do I get a virtual card? How do I receive money? Why do I need to verify my identity? Why is my balance not updated after a cheque or cash deposit? When will my card arrive? What should I do if my phone is lost or stolen? Why was a fee charged for my transfer? Why is my contactless payment not working? Why is my card not working? How do I verify the source of my funds? Why has my transfer not been received by the recipient? Why is there an extra charge on my statement? How do I top up my account by card?