I need to cancel a transfer
Why is there an extra charge on my statement? Why is my card not working? Why is my balance not updated after a cheque or cash deposit? Why is my card not accepted? How do I order a physical card? What is the estimate for card delivery? How do I top up by cash or cheque? Why is my card payment not recognised? How can I exchange currency via the app? What should I do if my card is compromised? Why was my top-up reverted? How do I verify my identity? Why did my top-up fail? Why is my refund not showing up? Why is my direct debit payment not recognised? Why is my top-up pending? Why did my transfer fail? Why is my contactless payment not working? Why was my transaction charged twice? What should I do if my card is lost or stolen? How do I verify the source of my funds? What should I do if my card is about to expire? What should I do if my card is swallowed? What is the charge for cash withdrawal? What is automatic top-up? How do I verify my top-up? Why was my transfer declined? Is ATM support available? What are the top-up limits? How do I terminate my account?