How do you check my identity?
Why is my refund not showing up? When will my card arrive? Why was a fee charged for my transfer? How do I verify my top-up? Why is my direct debit payment not recognised? Why did my top-up fail? Is ATM support available? Why is my cash withdrawal pending? Was my card payment reverted? What should I do if my card is about to expire? Why do I need to verify my identity? Why was a fee charged for my card payment? Which fiat currencies are supported? What is the timing for transfers? What are the limits for disposable cards? Why is the exchange rate wrong for my card payment? Why is there an extra charge on my statement? Which cards and currencies are supported? What should I do if my card is compromised? Why did I receive the wrong amount of cash? Why was my card payment declined? How do I request a refund? Why is my top-up pending? Why is my card payment not recognised? How do I use Apple Pay or Google Pay? How do I top up by cash or cheque? Why is my balance not updated after a cheque or cash deposit? What should I do if I forgot my passcode? How do I link my card? Is my card a Visa or Mastercard?