My card is missing.
How do I get a virtual card? How can I exchange currency via the app? Why is my card not working? Why is my top-up pending? Why is the exchange rate wrong for my cash withdrawal? How do I get a spare card? What are the top-up limits? Why do I need to verify my identity? Why is my cash withdrawal pending? What should I do if my phone is lost or stolen? Why am I unable to verify my identity? Why is my refund not showing up? How do I link my card? Why is the exchange rate wrong for my card payment? How do I request a refund? What is the current exchange rate? How can I transfer money into my account? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is swallowed? How do I cancel a transfer? Why is my card payment not recognised? Why was my cash withdrawal declined? Is ATM support available? Why is my cash withdrawal not recognised? Why is my card not accepted? What is the charge for currency exchange? How do I edit my personal details? How do I use Apple Pay or Google Pay? What should I do if my card is compromised? Why did my transfer fail?