Do you charge for cash withdrawals?  I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!
How do I change my PIN? How do I top up my account by card? What should I do if my card is about to expire? What are the limits for disposable cards? What should I do if I forgot my passcode? Why is my balance not updated after a cheque or cash deposit? Why did I receive the wrong amount of cash? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? How do I cancel a transfer? Why is my card not working? How do I verify the source of my funds? Why was my transfer declined? Which fiat currencies are supported? How do I receive money? Why is my direct debit payment not recognised? Why is my transfer pending? Why did my top-up fail? How do I link my card? Why did my transfer fail? How can I exchange currency via the app? How do I get a physical card? How do I verify my top-up? What is the timing for transfers? What is automatic top-up? What is the current exchange rate? Why is my PIN blocked? Why is my card payment not recognised? Why has my transfer not been received by the recipient? Why is my cash withdrawal not recognised?