What is this extra pound charge for?
Why was my card payment declined? What is the charge for currency exchange? What are the top-up limits? Which fiat currencies are supported? Why was my transfer declined? How do I change my PIN? Is my card a Visa or Mastercard? Why is my top-up pending? What should I do if my card is about to expire? Why is my balance not updated after a cheque or cash deposit? Why is my cash withdrawal not recognised? Why is my virtual card not working? How do I edit my personal details? How do I cancel a transfer? Why has my transfer not been received by the recipient? How do I get a physical card? What is automatic top-up? Why did my top-up fail? How do I receive money? Why was a fee charged for my card payment? Which countries are supported? What is the current exchange rate? What should I do if my card is swallowed? When will my card arrive? What should I do if my card is compromised? Why is my card not accepted? Why do I need to verify my identity? How do I top up by cash or cheque? Why was my cash withdrawal declined? How do I activate my card?