I was trying to top-up and my credit card was declined. Can you tell me why?
Why is my refund not showing up? Why is my card not accepted? Why is my balance not updated after a bank transfer? What is the charge for topping up by card? Why is my card payment not recognised? What is the current exchange rate? Why is there an extra charge on my statement? How do I verify the source of my funds? What is the charge for currency exchange? What is the charge for topping up by bank transfer? Which cards and currencies are supported? What are the top-up limits? What are the limits for disposable cards? Why is my contactless payment not working? How do I verify my top-up? How do I use Apple Pay or Google Pay? How can I exchange currency via the app? Is ATM support available? Why is my direct debit payment not recognised? Why am I unable to verify my identity? Why is my balance not updated after a cheque or cash deposit? Why is my cash withdrawal pending? How do I change my PIN? Why was my transfer declined? Why do I need to verify my identity? What is the age limit for using the service? How do I top up by cash or cheque? Why did my transfer fail? How do I get a physical card? Why is the exchange rate wrong for my card payment?