Where did my top-up go? I can't find it in my wallet
Why is my top-up pending? What is automatic top-up? How do I get a physical card? What should I do if my phone is lost or stolen? Which fiat currencies are supported? How do I receive money? Why do I need to verify my identity? How do I order a physical card? Why is my PIN blocked? Why is my card not working? What is the charge for topping up by card? How do I verify my top-up? How can I exchange currency via the app? What should I do if my card is swallowed? How do I cancel a transfer? Why is my card payment not recognised? Why is the beneficiary not allowed? Why is my direct debit payment not recognised? Why was a fee charged for my card payment? Why is my card payment pending? What should I do if my card is compromised? Why did I receive the wrong amount of cash? How do I get a virtual card? How do I use Apple Pay or Google Pay? When will my card arrive? Which countries are supported? How can I get a disposable virtual card? Why did my transfer fail? Why am I unable to verify my identity? How do I edit my personal details?