Why isn't this accepting my identity?
What is the charge for cash withdrawal? How do I request a refund? Why did my transfer fail? How do I verify my identity? How do I change my PIN? Why is there an extra charge on my statement? Why is my cash withdrawal not recognised? How do I verify my top-up? Why is my refund not showing up? Why is my transfer pending? What should I do if I forgot my passcode? Why is my PIN blocked? Why was my top-up reverted? What is the age limit for using the service? What is the current exchange rate? Is ATM support available? Why has my transfer not been received by the recipient? How can I exchange currency via the app? Why is my virtual card not working? How do I verify the source of my funds? Is my card a Visa or Mastercard? Why is my top-up pending? How do I get a virtual card? What is the charge for currency exchange? What are the top-up limits? How do I top up by cash or cheque? Which fiat currencies are supported? Why do I need to verify my identity? Was my card payment reverted? Why is the beneficiary not allowed?