My transfer failed, why?
Why is my direct debit payment not recognised? How can I transfer money into my account? What should I do if I forgot my passcode? What is the current exchange rate? Was my card payment reverted? Why is there an extra charge on my statement? When will my card arrive? What is the charge for topping up by card? Why is my contactless payment not working? What is the timing for transfers? How do I verify my identity? Why is the beneficiary not allowed? Why is my cash withdrawal pending? What should I do if my card is compromised? Which cards and currencies are supported? What is the charge for cash withdrawal? What should I do if my card is lost or stolen? Why was a fee charged for my card payment? Is ATM support available? Why did I receive the wrong amount of cash? Why am I unable to verify my identity? Which countries are supported? What should I do if my card is swallowed? How do I activate my card? Why is my card payment pending? Why do I need to verify my identity? How do I receive money? Why is my card payment not recognised? How do I get a spare card? What is the age limit for using the service?