How do I add cash to my account?
What is the age limit for using the service? How do I order a physical card? What should I do if I forgot my passcode? Why was my top-up reverted? What should I do if my card is swallowed? How do I use Apple Pay or Google Pay? Why was my card payment declined? How do I activate my card? Why am I unable to verify my identity? Why is my card not accepted? Why is the beneficiary not allowed? Why was my transfer declined? Why is my direct debit payment not recognised? How do I terminate my account? Why is my contactless payment not working? Why is my cash withdrawal pending? What should I do if my card is lost or stolen? How do I get a physical card? How do I get a virtual card? Why is my virtual card not working? Why did my top-up fail? What is the charge for cash withdrawal? Why has my transfer not been received by the recipient? Was my card payment reverted? How can I exchange currency via the app? Why is my top-up pending? How do I edit my personal details? What is the current exchange rate? Why is the exchange rate wrong for my cash withdrawal? Why is there an extra charge on my statement?