Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?
How do I get a physical card? Is ATM support available? Why is my balance not updated after a cheque or cash deposit? What is the charge for topping up by card? How do I top up my account by card? Why is my card payment pending? Why was my card payment declined? Why did my transfer fail? How do I verify the source of my funds? How do I link my card? Which cards and currencies are supported? Why is the exchange rate wrong for my card payment? Which fiat currencies are supported? How do I use Apple Pay or Google Pay? How do I order a physical card? Why do I need to verify my identity? What should I do if my card is swallowed? How do I edit my personal details? Why was a fee charged for my transfer? Why is my refund not showing up? How do I receive money? What is the charge for currency exchange? Why is my cash withdrawal not recognised? How do I verify my identity? Why has my transfer not been received by the recipient? How do I cancel a transfer? Why is my card not working? How can I exchange currency via the app? What should I do if my phone is lost or stolen? What is the timing for transfers?