I can't verify identity through the app.
Why was my transaction charged twice? Why was my cash withdrawal declined? What should I do if I forgot my passcode? How do I top up my account by card? What should I do if my card is about to expire? Why was my card payment declined? What should I do if my card is compromised? What should I do if my card is swallowed? What is the charge for topping up by card? Why did my top-up fail? How do I edit my personal details? Which countries are supported? How can I transfer money into my account? How can I exchange currency via the app? Which cards and currencies are supported? Why is my cash withdrawal pending? What are the top-up limits? What is the charge for topping up by bank transfer? Why did I receive the wrong amount of cash? Why is my cash withdrawal not recognised? Why is my card not accepted? Why is my transfer pending? Why is the beneficiary not allowed? Why was my transfer declined? Why is my refund not showing up? Why is my direct debit payment not recognised? Why is my virtual card not working? What is the estimate for card delivery? How do I order a physical card? Is my card a Visa or Mastercard?