How often can I top up?
Why is the exchange rate wrong for my card payment? Why was my top-up reverted? How do I get a physical card? How do I order a physical card? Why is my balance not updated after a cheque or cash deposit? Why is my cash withdrawal pending? How do I receive money? Why is the beneficiary not allowed? Why was my transfer declined? What is the charge for currency exchange? Why was my card payment declined? Why do I need to verify my identity? Why was my transaction charged twice? Why am I unable to verify my identity? What is automatic top-up? How do I edit my personal details? Which fiat currencies are supported? How do I terminate my account? Why is my cash withdrawal not recognised? Why is my card payment not recognised? How do I use Apple Pay or Google Pay? How can I transfer money into my account? What should I do if my card is lost or stolen? How do I link my card? Why is my transfer pending? What is the charge for topping up by bank transfer? What is the charge for topping up by card? How can I get a disposable virtual card? What is the age limit for using the service? Why did I receive the wrong amount of cash?