I was using a foreign currecy to make a payment and the applied the wrong rate.
Why is my card not working? How do I get a spare card? How do I edit my personal details? Was my card payment reverted? Why was my transfer declined? Why is my direct debit payment not recognised? Why was my card payment declined? What is the current exchange rate? Is ATM support available? How do I top up my account by card? How do I order a physical card? How do I link my card? How do I top up by cash or cheque? How do I verify the source of my funds? Why was a fee charged for my card payment? Why is my card payment pending? Why is the exchange rate wrong for my cash withdrawal? How can I get a disposable virtual card? Why am I unable to verify my identity? When will my card arrive? Why was my transaction charged twice? What should I do if I forgot my passcode? Why is my top-up pending? Why was my cash withdrawal declined? What are the top-up limits? Why is my transfer pending? How can I exchange currency via the app? What is the charge for topping up by bank transfer? What is the age limit for using the service? Which fiat currencies are supported?