Why am I seeing a fee for transferring money?
How do I request a refund? Why is my card payment pending? How do I top up by cash or cheque? What should I do if my phone is lost or stolen? How can I get a disposable virtual card? How do I use Apple Pay or Google Pay? Why is my top-up pending? Why is the exchange rate wrong for my card payment? Why is my refund not showing up? Why am I unable to verify my identity? What should I do if my card is compromised? What is the current exchange rate? Was my card payment reverted? Is my card a Visa or Mastercard? How do I cancel a transfer? Why is my cash withdrawal not recognised? Why was my transaction charged twice? What are the top-up limits? How do I get a physical card? How do I terminate my account? How do I verify my top-up? Why is my balance not updated after a cheque or cash deposit? Why was a fee charged for my card payment? What should I do if my card is swallowed? How do I change my PIN? How do I edit my personal details? What are the limits for disposable cards? How do I get a spare card? Why is my transfer pending? When will my card arrive?