I've been waiting for a refund to show up and I don't see it on my statement yet.
Why is there an extra charge on my statement? Why is my virtual card not working? Why did my top-up fail? Why is the exchange rate wrong for my card payment? How do I link my card? What should I do if I forgot my passcode? What are the limits for disposable cards? How do I get a physical card? Why is my transfer pending? When will my card arrive? What is automatic top-up? What should I do if my card is lost or stolen? How do I verify the source of my funds? Why am I unable to verify my identity? Why is my contactless payment not working? Why was a fee charged for my transfer? How do I activate my card? How do I top up my account by card? What should I do if my card is about to expire? What is the charge for currency exchange? Why is my card payment pending? What should I do if my card is swallowed? Which fiat currencies are supported? Is ATM support available? How do I terminate my account? How do I edit my personal details? How do I get a spare card? What is the age limit for using the service? How can I transfer money into my account? What should I do if my phone is lost or stolen?