Why did I get charged a fee for transferring money?
What should I do if my card is lost or stolen? What should I do if my phone is lost or stolen? Why is my cash withdrawal not recognised? Why is my top-up pending? How do I verify my top-up? Why did I receive the wrong amount of cash? How do I get a physical card? Why is my PIN blocked? Why is my transfer pending? How can I get a disposable virtual card? How do I edit my personal details? What is the charge for topping up by bank transfer? Why is there an extra charge on my statement? How do I verify my identity? What is the estimate for card delivery? Why is my card not accepted? Why did my transfer fail? How do I verify the source of my funds? How do I top up by cash or cheque? Why was my transfer declined? Why has my transfer not been received by the recipient? Why was my transaction charged twice? When will my card arrive? How do I activate my card? What are the top-up limits? Which countries are supported? Why do I need to verify my identity? Is ATM support available? Why is the beneficiary not allowed? Why is my card payment pending?