Why is there a direct debit to my account? I didn't do that.
Why is the beneficiary not allowed? Why did my transfer fail? Why is the exchange rate wrong for my card payment? How do I receive money? What are the top-up limits? What are the limits for disposable cards? Why is there an extra charge on my statement? Why is my top-up pending? How can I exchange currency via the app? Why has my transfer not been received by the recipient? Why did I receive the wrong amount of cash? What is the current exchange rate? Which countries are supported? What is the charge for topping up by bank transfer? How do I verify my identity? How do I verify the source of my funds? Is my card a Visa or Mastercard? How do I change my PIN? Why was my cash withdrawal declined? How do I top up my account by card? How do I activate my card? What should I do if my phone is lost or stolen? Why is my contactless payment not working? How do I link my card? What is the timing for transfers? What is the estimate for card delivery? Why do I need to verify my identity? What should I do if I forgot my passcode? How can I get a disposable virtual card? How do I verify my top-up?