I think my card is broke?
Why was my transaction charged twice? Why was my transfer declined? Why did I receive the wrong amount of cash? How do I verify my top-up? Why was a fee charged for my card payment? Why is the exchange rate wrong for my cash withdrawal? How do I request a refund? How can I exchange currency via the app? Why was my card payment declined? What should I do if my card is compromised? What should I do if I forgot my passcode? What is the charge for topping up by bank transfer? Why is my PIN blocked? Why is my transfer pending? Why was a fee charged for my transfer? Why am I unable to verify my identity? Why is my direct debit payment not recognised? Why was my cash withdrawal declined? Why is my card not accepted? How do I verify my identity? How do I change my PIN? How do I verify the source of my funds? What are the limits for disposable cards? What is the charge for currency exchange? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? Why did my top-up fail? Which cards and currencies are supported? What is the timing for transfers? Which fiat currencies are supported?