Why have I been charged for pulling cash out of my own account?
How do I top up by cash or cheque? Why was my top-up reverted? How do I receive money? Why is the exchange rate wrong for my cash withdrawal? Why is my card not working? Why is my top-up pending? What is automatic top-up? Why was my card payment declined? When will my card arrive? Why is the exchange rate wrong for my card payment? How do I edit my personal details? How do I activate my card? How do I get a virtual card? What is the charge for currency exchange? Which cards and currencies are supported? What is the charge for topping up by bank transfer? What is the charge for topping up by card? What are the limits for disposable cards? How can I exchange currency via the app? How do I use Apple Pay or Google Pay? How do I verify my top-up? What should I do if my card is lost or stolen? Which fiat currencies are supported? Why is my balance not updated after a cheque or cash deposit? How do I get a physical card? How do I verify my identity? Why is my direct debit payment not recognised? Why did my transfer fail? How do I order a physical card? Why is my cash withdrawal not recognised?