I have been waiting for my transfer, shouldn't it be here already?
How do I top up by cash or cheque? Which countries are supported? Why is my balance not updated after a bank transfer? What is the age limit for using the service? Why is there an extra charge on my statement? What is the current exchange rate? How do I get a virtual card? What is automatic top-up? How do I verify the source of my funds? How do I verify my identity? Why do I need to verify my identity? Why is my cash withdrawal pending? What is the estimate for card delivery? Why is my card not working? What is the charge for topping up by bank transfer? Why is my refund not showing up? What should I do if my card is about to expire? How do I change my PIN? What should I do if I forgot my passcode? Why was my transfer declined? How do I cancel a transfer? How do I verify my top-up? Why am I unable to verify my identity? Why is my card payment not recognised? How do I get a spare card? Why did my transfer fail? Why was a fee charged for my card payment? Why is my balance not updated after a cheque or cash deposit? What should I do if my card is lost or stolen? Why is my PIN blocked?