Why does my statement show an extra fee?
Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my cash withdrawal? Why is my card not working? What is the charge for topping up by bank transfer? Why is my transfer pending? Why was my top-up reverted? What should I do if my phone is lost or stolen? What is the charge for cash withdrawal? What is the age limit for using the service? How do I link my card? Why is my direct debit payment not recognised? Why is my card not accepted? Which countries are supported? What is the timing for transfers? How do I receive money? What are the top-up limits? How do I request a refund? Why is my balance not updated after a cheque or cash deposit? Why is my card payment not recognised? Why is my PIN blocked? Why did my top-up fail? How do I edit my personal details? What is the charge for topping up by card? What is the charge for currency exchange? What should I do if my card is lost or stolen? Why is the beneficiary not allowed? How do I cancel a transfer? How do I verify my identity? Why did my transfer fail? Why is my refund not showing up?