I would like to know where the funds are at.
How do I top up by cash or cheque? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? Which cards and currencies are supported? What are the limits for disposable cards? Which fiat currencies are supported? Was my card payment reverted? Why is my card not working? Why is my balance not updated after a cheque or cash deposit? Why is my refund not showing up? Why was a fee charged for my transfer? Which countries are supported? How do I activate my card? What is the age limit for using the service? Why was my top-up reverted? How do I top up my account by card? How do I terminate my account? Why did my top-up fail? What should I do if my card is about to expire? Why has my transfer not been received by the recipient? How do I edit my personal details? Why is my balance not updated after a bank transfer? How do I get a virtual card? What is the charge for topping up by bank transfer? Why is there an extra charge on my statement? Why is the exchange rate wrong for my cash withdrawal? Why is my PIN blocked? How do I request a refund? Why am I unable to verify my identity? What is the estimate for card delivery?