How do I change my passcode?
Why is the exchange rate wrong for my cash withdrawal? What should I do if my card is about to expire? Why did my top-up fail? Why is the beneficiary not allowed? How do I link my card? What is automatic top-up? Why is my direct debit payment not recognised? How do I top up by cash or cheque? Why is my cash withdrawal not recognised? How do I get a physical card? Why was my transaction charged twice? How do I verify my top-up? Why is my contactless payment not working? What are the top-up limits? Was my card payment reverted? How do I use Apple Pay or Google Pay? How do I cancel a transfer? How can I get a disposable virtual card? What should I do if my card is swallowed? Which fiat currencies are supported? Is my card a Visa or Mastercard? Why is my cash withdrawal pending? Why is my balance not updated after a bank transfer? How do I verify the source of my funds? How do I terminate my account? What is the estimate for card delivery? How do I request a refund? What is the age limit for using the service? Which cards and currencies are supported? How do I verify my identity?