Will I be charged for topping up my account using a bank transfer?
What should I do if I forgot my passcode? Why did my top-up fail? What are the limits for disposable cards? Which cards and currencies are supported? Why is there an extra charge on my statement? What should I do if my card is swallowed? What is the charge for currency exchange? Why is my direct debit payment not recognised? Why is my cash withdrawal pending? Which countries are supported? Why is my card payment not recognised? Why is my transfer pending? Why is my balance not updated after a bank transfer? How do I top up my account by card? What is the age limit for using the service? Why is my top-up pending? Why did my transfer fail? Why was a fee charged for my card payment? Why is my balance not updated after a cheque or cash deposit? How do I request a refund? Why is the exchange rate wrong for my cash withdrawal? Why is the beneficiary not allowed? Is my card a Visa or Mastercard? Why did I receive the wrong amount of cash? Which fiat currencies are supported? What is automatic top-up? Why is my refund not showing up? Why is my virtual card not working? How do I use Apple Pay or Google Pay? When will my card arrive?