What is needed for the identity verification?
Why was my cash withdrawal declined? Why was a fee charged for my transfer? How do I order a physical card? What should I do if my phone is lost or stolen? What is the age limit for using the service? What should I do if I forgot my passcode? Why is my card payment not recognised? Why is my balance not updated after a cheque or cash deposit? Was my card payment reverted? How do I use Apple Pay or Google Pay? Why is my card not working? How can I exchange currency via the app? Why did my transfer fail? How do I get a physical card? Which fiat currencies are supported? How do I cancel a transfer? Why is my PIN blocked? Why is my card payment pending? What are the limits for disposable cards? Why was my top-up reverted? Why is my cash withdrawal pending? What should I do if my card is about to expire? Why is the exchange rate wrong for my card payment? How do I verify my top-up? Why did I receive the wrong amount of cash? How do I link my card? What are the top-up limits? How do I edit my personal details? Why is my top-up pending? What should I do if my card is compromised?