Why has my top-up not worked?
How do I get a physical card? Why is the exchange rate wrong for my card payment? Why was a fee charged for my card payment? Why was my card payment declined? How do I request a refund? What is the estimate for card delivery? Why is my contactless payment not working? How do I edit my personal details? Why is my PIN blocked? Why is my card not accepted? What is the charge for cash withdrawal? How do I cancel a transfer? How do I activate my card? How do I terminate my account? Why is my transfer pending? Why is my refund not showing up? Why is my card payment pending? How do I order a physical card? Why did my transfer fail? Why is my cash withdrawal not recognised? How do I verify the source of my funds? What is the age limit for using the service? What should I do if my card is about to expire? Why is my balance not updated after a bank transfer? How can I transfer money into my account? How can I get a disposable virtual card? What should I do if I forgot my passcode? How do I verify my top-up? Which cards and currencies are supported? Why did I receive the wrong amount of cash?