I believe a wrong exchange rate was applied towards a cash transaction I made abroad.
What should I do if my card is lost or stolen? How do I cancel a transfer? How can I get a disposable virtual card? How do I terminate my account? Why is my card not working? Why is my balance not updated after a bank transfer? When will my card arrive? Why is my card payment pending? What is the age limit for using the service? Which countries are supported? Why is my balance not updated after a cheque or cash deposit? Which cards and currencies are supported? What should I do if my card is compromised? Why is my PIN blocked? What should I do if my card is swallowed? How can I transfer money into my account? Why is the exchange rate wrong for my card payment? Why did my transfer fail? What should I do if my card is about to expire? Why is my direct debit payment not recognised? What is the charge for topping up by bank transfer? How do I top up my account by card? Why was my top-up reverted? What is the charge for cash withdrawal? How do I edit my personal details? Why am I unable to verify my identity? What are the top-up limits? Why was my transfer declined? How do I activate my card? How can I exchange currency via the app?