My card has not come in the mail yet.
Which cards and currencies are supported? Why is my contactless payment not working? Which countries are supported? How do I get a virtual card? Why is my balance not updated after a cheque or cash deposit? What is the timing for transfers? Why is the exchange rate wrong for my card payment? What should I do if my card is swallowed? Why is my card payment not recognised? What should I do if my card is lost or stolen? Why was a fee charged for my card payment? How do I activate my card? What is the charge for currency exchange? Why is there an extra charge on my statement? What are the top-up limits? How do I get a spare card? Why has my transfer not been received by the recipient? What is the charge for topping up by card? Why did I receive the wrong amount of cash? Why is my cash withdrawal pending? What should I do if my card is compromised? How do I request a refund? Why is my virtual card not working? Why is my balance not updated after a bank transfer? How can I exchange currency via the app? What should I do if my card is about to expire? Was my card payment reverted? What is the age limit for using the service? Why was my card payment declined? Why do I need to verify my identity?