My transfer didn't work how come?
When will my card arrive? What are the top-up limits? What is the timing for transfers? What is automatic top-up? Why do I need to verify my identity? Why was my card payment declined? What should I do if my card is about to expire? How can I transfer money into my account? Is ATM support available? What is the charge for topping up by card? Why was my top-up reverted? What should I do if my card is compromised? Why is my cash withdrawal not recognised? Which cards and currencies are supported? How do I top up my account by card? How do I edit my personal details? What are the limits for disposable cards? How do I get a spare card? How do I change my PIN? Why was a fee charged for my transfer? Why is my balance not updated after a bank transfer? What should I do if I forgot my passcode? How do I request a refund? Why has my transfer not been received by the recipient? What is the estimate for card delivery? Why was my cash withdrawal declined? How do I receive money? What is the age limit for using the service? How do I terminate my account? Why is my direct debit payment not recognised?