Do you need my birthdate?
What should I do if my phone is lost or stolen? Is ATM support available? Why is my top-up pending? Why was my top-up reverted? Why is my card not working? Why is my cash withdrawal pending? What is automatic top-up? How do I get a virtual card? Why is the exchange rate wrong for my cash withdrawal? When will my card arrive? How can I transfer money into my account? Why was a fee charged for my card payment? How do I change my PIN? Why was a fee charged for my transfer? Why is the beneficiary not allowed? Why is my refund not showing up? Is my card a Visa or Mastercard? What is the charge for topping up by bank transfer? Why is my balance not updated after a cheque or cash deposit? What should I do if I forgot my passcode? What is the current exchange rate? Why was my card payment declined? What is the estimate for card delivery? Which cards and currencies are supported? Why am I unable to verify my identity? What is the timing for transfers? Why did my transfer fail? What is the age limit for using the service? Why is there an extra charge on my statement? How do I request a refund?