What is the purpose for verifying my identity?
Why was my transfer declined? How do I get a physical card? How do I top up my account by card? What is the current exchange rate? What is the estimate for card delivery? Why was my top-up reverted? What are the top-up limits? How can I get a disposable virtual card? What should I do if my card is lost or stolen? What should I do if my card is swallowed? How do I edit my personal details? What is the charge for cash withdrawal? How do I activate my card? What is automatic top-up? How do I top up by cash or cheque? Why was my cash withdrawal declined? Why is my contactless payment not working? What should I do if my card is compromised? What is the timing for transfers? How do I order a physical card? How do I verify my top-up? What is the age limit for using the service? Why was a fee charged for my transfer? What should I do if I forgot my passcode? Why is my refund not showing up? Why did I receive the wrong amount of cash? Why is my cash withdrawal not recognised? Why was my card payment declined? Why has my transfer not been received by the recipient? When will my card arrive?