Has my top-up gone through?
Why is my balance not updated after a bank transfer? Why was my transaction charged twice? How can I exchange currency via the app? How do I request a refund? Why is my top-up pending? Why is my card payment pending? Is my card a Visa or Mastercard? Why did my top-up fail? Why has my transfer not been received by the recipient? Why is my card not working? How do I cancel a transfer? Why was my cash withdrawal declined? What should I do if my card is lost or stolen? What is the current exchange rate? Why is the exchange rate wrong for my card payment? What should I do if my card is compromised? What is the charge for topping up by card? Was my card payment reverted? How do I order a physical card? Why is my card payment not recognised? What is the estimate for card delivery? What should I do if I forgot my passcode? How do I verify the source of my funds? Which fiat currencies are supported? Why is there an extra charge on my statement? Why am I unable to verify my identity? What is the age limit for using the service? Why is my virtual card not working? What should I do if my card is about to expire? How do I link my card?