Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.
How can I transfer money into my account? Why is the exchange rate wrong for my card payment? Is ATM support available? Why was my cash withdrawal declined? What is the charge for currency exchange? Why am I unable to verify my identity? Why did my transfer fail? Why did I receive the wrong amount of cash? Why did my top-up fail? How can I get a disposable virtual card? Is my card a Visa or Mastercard? Why was my card payment declined? How do I terminate my account? What should I do if my card is about to expire? Which fiat currencies are supported? Why is my direct debit payment not recognised? Why is my card payment pending? Why is my PIN blocked? What should I do if my card is lost or stolen? What is the current exchange rate? Why is my balance not updated after a bank transfer? How do I top up by cash or cheque? How can I exchange currency via the app? How do I request a refund? What is the age limit for using the service? Which cards and currencies are supported? How do I get a physical card? Why was my transaction charged twice? What is the estimate for card delivery? Which countries are supported?