It's only been a few weeks my my top-up got cancelled
Why is my balance not updated after a cheque or cash deposit? What should I do if my card is swallowed? What should I do if I forgot my passcode? How can I transfer money into my account? Why is the exchange rate wrong for my card payment? What is automatic top-up? Why was my transfer declined? Why is the exchange rate wrong for my cash withdrawal? How do I use Apple Pay or Google Pay? Why is my card payment not recognised? How do I get a physical card? How do I verify the source of my funds? What is the age limit for using the service? Why is my card not accepted? Why is my card payment pending? How can I get a disposable virtual card? Why is my PIN blocked? Why did my top-up fail? Is ATM support available? Is my card a Visa or Mastercard? Why am I unable to verify my identity? Why is my balance not updated after a bank transfer? How do I order a physical card? Why is my contactless payment not working? What should I do if my phone is lost or stolen? Why is my direct debit payment not recognised? How do I change my PIN? How do I get a spare card? Why was a fee charged for my card payment? What is the current exchange rate?