I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service
What is automatic top-up? Why is my cash withdrawal pending? What is the estimate for card delivery? How do I receive money? Why was a fee charged for my card payment? Why was my top-up reverted? Why was my cash withdrawal declined? Why is my top-up pending? How do I order a physical card? Why did I receive the wrong amount of cash? Why is my contactless payment not working? Why is my card payment not recognised? What is the timing for transfers? What is the charge for currency exchange? How do I top up by cash or cheque? How can I exchange currency via the app? Why was my card payment declined? How do I verify my identity? Why is my balance not updated after a bank transfer? What should I do if my card is lost or stolen? How do I verify my top-up? Why is my balance not updated after a cheque or cash deposit? Why is my PIN blocked? Why is my direct debit payment not recognised? Why did my top-up fail? Why do I need to verify my identity? What should I do if I forgot my passcode? How do I cancel a transfer? How can I transfer money into my account? Why is the exchange rate wrong for my card payment?