I still don't have a card. How do I get one?
What is the charge for currency exchange? How can I get a disposable virtual card? Why was my transaction charged twice? Why is my card payment not recognised? What should I do if my card is swallowed? What is the charge for topping up by bank transfer? What is the age limit for using the service? What is the charge for cash withdrawal? How do I receive money? What should I do if my card is compromised? Why do I need to verify my identity? How do I use Apple Pay or Google Pay? How do I terminate my account? How do I verify my top-up? How do I get a physical card? How do I top up my account by card? Why is my PIN blocked? What should I do if my phone is lost or stolen? Why is my card not working? How do I get a virtual card? Is ATM support available? Why is my balance not updated after a bank transfer? Why is the exchange rate wrong for my card payment? Why has my transfer not been received by the recipient? How do I request a refund? How can I exchange currency via the app? What should I do if my card is lost or stolen? Why was my cash withdrawal declined? What is the current exchange rate? When will my card arrive?