How do I research if my student loan company is doing something illegal?
"The thing to recall here is that auto-pay is a convenience, not a guarantee. Auto-pay withdrawals, notices that a bill is due, all of these are niceties that the lender uses to try to make sure you consistently pay your bill on time, as all businesses enjoy steady cash flows. Now, what all of these ""quality of life"" features don't do is mitigate your responsibility, as outlined when you first took out the loan, to pay it back in a timely manner and according to the terms and conditions of the loan. If your original contract for the loan states you shall make ""a payment of $X.XX each calendar month"", then you are required to make that payment one way or another. If auto-pay fails, you are still obligated to monitor that and correct the payment to ensure you meet your contractual obligation. It's less than pleasant that they didn't notify you, but you were already aware you had an obligation to pay back the loan, and knew what the terms of the loan were. Any forgiveness of interest or penalties for late fees is entirely up to the CSR and the company's internal policies, not the law."
Debt collectors are just doing their job as many people want to evade payment by not responding and skipping their debts, and they talk tough to force people found to make their obligated payments based on what they can afford and that’s all. I’m in the UK, but I assume the process is similar.   Before I begin, I worked in debt collection and I presume that the debt collection agency have requested details for a source like a college and you have been returned as a possible match as you name is identical to their debtor but with differing date of birth etc. College/University students are very nomadic in nature and addresses aren’t very helpful when they are not current, but details of a current address/employer to a very similar name would be a possible lead to debtor and the debt collector is simply acting on flawed information which is fairly rare, and  cases such as these are resolved when you can simply confirm your date of birth and other details so that they can eliminate you from their chasing activities.  Whilst you may feel uncomfortable about giving your details, you are not the debtor and will have to confirm this, the debt collector is only interested in collection of valid debts values, and the current letter is most likely a standard letter to get you to act assuming that you are the debtor. If you try to ignore this or only partly answer their contact by telling them not to contact your employer etc, they will assume that you are the debtor and step up pursuit  by contacting at work by phone, in person, or by other means, and you employer will see you in a bad light… I would advise you to write to them a one-time only letter confirming details of your home address and insist on correspondence in writing only to that home address, in addition you should confirm your full name including full middle names, date of birth, that you have never attended the college in question,  agreed to any such debt in writing, and that you are not the correct data subject as the ss number also differs.  The letter should also go on to state a range of costs which require payment before you act further, ie subsequent letter $xx.xx amount attending court $xx.xx per hour(not cheap) and that if they harass you or otherwise affect your standing with your credit reference, or employer or anyone else that you ‘Will’ take further action and ‘May’ take them to your ‘Local’ court and pursue the costs list above and  losses as a result of their actions including pain and suffering. Speak tough and mean business and act decisively and your message will win through, share your details with them once and above all copy your employer in so that they know this is a case of mistaken identity. You can add a large heading at the top of the letter of ‘Mistaken Identity’ to prove your point. Wait. You started a company and contracted it with the company you currently work for? I don’t know why but for some reason this sends up a legal red flag to me. I have no idea, but maybe double check that there isn’t any violations in this arrangement... or just never tell them. You signed a contract to pay the loan.  You owe the money.   Stories of people being arrested over defaulted student loans are usually based in contempt of court warrants when the person failed to appear in court when the collection agency filed suit against them. Explore student loan forgiveness program. Research collections and bankruptcy and how to deal with collection agencies.  There are pitfalls in communicating with them which restart the clock on bad debt aging off the credit report, and which can be used to say that you agreed to pay a debt.  For instance, if you make any sort of payment on any debt, a case can be made that you have assumed the debt.  Once you are aware of the pitfalls, contact the collection agency (in writing) and dispute the debt.  Force them to prove that it is your debt.  Force them to prove that they have the right to collect it.  Force them to prove the amount.  Dispute the fairness of the amount.   Doubling your principal in 6 years is a bit flagrant.   So, work with the collectors, establish that the debt is valid and negotiate a settlement.  Or let it stay in default. Your credit report in the US is shot.  It will be a long time before the default ages off your report.  This is important if you try to open a bank account, rent an apartment, or get a job in the US.  These activities do not always require a credit report, but they often do.  You will not be able to borrow money or establish a credit card in the US. Here's a decent informational site regarding what they can do to collect the loan.  Pay special attention to Administrative Wage Garnishment.  They can likely hit you with that one.  You might be unreachable for a court summons, but AWG only requires that the collectors be able to confirm that you work for a company that is subject to US laws. Update:  I am informed that federally funded student loans are not available to international students.  AWG is only possible for debts to the federal government.  Private companies must go through the courts to force settlement of debt.  OP is safe from AWG. So while these companies are not a scam, 30% feels pretty darn high.  How about you negotiate a much lower rate?  10% or 15%? Here is why: You will spend time and effort (which technically isn't free) to find the money.  I bet you can find it if you look hard enough.  But you could also just collect it and give this company a cut for their expertise. However if 30% bugs you (and it would bug me) then consider their reality.  They spent money to find the funds and contact you.  HOWEVER, that is a sunk cost.  It is already spent.  You can find it on your own and they get zip.  Or you negotiate a lower percentage, they get enough to cover their costs and make some profit and you save a ton of time. Since they took the time to explain themselves here, they are either scammers trying to bully you into compliance, or they are legit.  It is field that people might look down on, but it isn't criminal. I would look for the money if it were me, but I feel I have enough free time that it would be worth it. I've seen this tool.  I'm just having a hard time finding where I can just get a list of all the companies.    For example, you can get up to 100 results at a time, if I just search latest filings for 10-K.  This isn't really an efficient way to go about what I want. "This information is clearly ""material"" (large impact) and ""non-public"" according to the statement of the problem.  Also, decisions like United States v. Carpenter make it clear that you do not need to be a member of the company to do illegal insider trading on its stock. Importantly though, stackexchange is not a place for legal advice and this answer should not be construed as such.  Legal/compliance at Company A would be a good place to start asking questions." In theory - Yes. So as long as someone will accept you as a (very) mature student, you plan to never earn over 21k a year for the next 30 years (no longer wiped out at 65), you could get a loan, slightly unethically (unless you fancy doing the course). Also if you did have to start paying it back - since interest rates are currently 6.1% this means the loan is doubling potentially just under every 12 years (approx) As to the side question of is it fraud?  I couldn't say.  Is a student getting maximum loans but planning on being a jobless bum for the rest of their lives and never paying back loans also committing fraud?  One could argue Yes, but i don't believe a lack of ambition is currently illegal. Almost every company I know of charges something like 2% per month on past due accounts.  They are not financial institutions, so it's probably quite legal. i work at a bank. if a private company that we've never heard of wants a loan, we will be more hesitant than if it were a public, household name covered by equity research analysts. requires more due diligence on our part. if they get s&amp;p or moody's ratings, that makes us more comfortable. the company wants the loan more than we want to lend to them, so in my mind, they should be the one paying for it.  i agree that this creates a conflict of interest, and recognize that conflict when using the research. I bought a Thinkpad in Dec 2007 using BillMeLater, which was working with IBM/Lenovo at that time.  I was getting the notebook at the lowest price available, from the manufacturer.  I had the money to pay for it -- around $1400.  But I went ahead and took the offer from BillMeLater.  It was essentially a 12-month zero-interest credit card balance transfer loan.  Sketchy bit its very nature.  They spammed my inbox with solicitations, which was annoying.  But I set my bank to pay the monthly amount (or slightly over, since it decreases each month) and to make the final payoff -- all at the time of purchase.  This  worked just fine -- but I still had spam from BillMeLater for quite a while.  I still ran a slight risk that something would go wrong, at which point I'd face interest charges -- but I would then have paid off the item plus those interest charges.  Luckily I avoided that.  I'm not sure I'd bother doing this again, but if the sticker price was high enough, I might be tempted.... If you are convinced/sure its legit. Is doing a bank transfer to correct their mistake, actually the right way to do it in the first place?  Best is to write to University and ask if this extra can be adjusted towards future payments. Not sure how much that is and would one or two future payments cover it off.  The second best thing would be to ask if University can take it up with Bank and have this reversed? If the above don't work, then request for an address where you can send the check for the refund. Confirming whether the payment was an error The simplest method is to confirm manually with the University whether the payment was a mistake and satisfy that between yourselves. If you're concerned it's fraudulant, I recommend calling the University finance office on a phone number you find on their website, or call one of the people you know. Reversing the payment To formally reverse the payment, I'd check your Product Disclosure Statement on your account with the bank. There's almost always a fee involved where a payment is reversed. It's probably easiest to just issue the payment back to the university to an agreed BSB/Account Number. Summarized article: The London-based investment bank Barclays Bank has agreed to pay penalties of $450 million to settle charges it attempted to manipulate key benchmark interest rates.   The settlement is with the US Department of Justice, the U.S. Commodities Futures Trading Commission and the British Financial Services Authority (FSA).   Investigators found that Barclays manipulated the London Interbank Offered Rate (Libor) and the Euro Interbank Offered Rate (Euribor) which measures how much banks will charge each other for loans, and in turn, affects the cost of loans and mortgages to consumers.   Between 2005 and 2009, Barclays staff would base its estimates for the Libor on the requests of its derivatives traders, who wanted to manipulate the rate to benefit their trading positions. The traders would ask their Barclays colleagues to adjust their rate estimates up or down to post a profit for the bank.  The FSA said that Barclays appeared to have a wide acceptance of its derivatives traders lobbying its colleagues and found evidence through a trail of emails and instant messages.   Barclays has admitted its actions fell short of industry standards but it is unclear if there was any impact to consumers.   The FSA is investigating several major banks for similar violations.  * For more summarized news, subscribe to the [/r/SkimThat](http://www.reddit.com/r/SkimThat) subreddit What are the consequences if I ignore the emails? If you ignore the emails they will try harder to collect the money from you until they give up. Unlike what some other people here say, defaulting on a loan is NOT a crime and is NOT the same as stealing. There is a large number of reasons that can make someone unable to pay off a loan. Lenders are aware of the risk associated with default; they will try to collect the debt but at the end of the day if you don't have money/assets there is not much they can do.   As far as immigration goes, there is nothing on a DS-160 form that asks you about bankruptcies or unpaid obligations. I doubt the consular officer will know of this situation, but it is possible. It is not grounds for visa ineligibility however, so you will be fine if everything else is fine. The only scenario in which unpaid student loans can come up relevant in immigration to the US is if and when you apply for US Citizenship. One of the requirements for Citizenship is having good moral character. Having a large amount of unpaid debt constitutes evidence of a poor moral character. But it is very unlikely you'd be denied Citizenship on grounds of that alone.  I got a social security number when I took up on campus jobs at the school and I do have a credit score. Can they get a hold of this and report to the credit bureaus even though I don't live in America? Yes, they probably already have.  How would this affect me if I visit America often? Does this mean I would not ever be able to live in America? No. See above. You will have a hard time borrowing again.  Will they know when I come to America and arrest me at the border or can they take away my passport? No. Unpaid debt is no grounds for inadmissibility, so even if the CBP agent knows of it he will not do anything. And again, unpaid debt is not a crime so you will not be arrested. Yep.  Also, some research will help you understand which companies target which schools.  Linkedin, Google, etc can show you if companies are HQed near certain schools, as well as where current employees went.  Companies will also sponsor/host events on schools' campuses.  Searching the school website would be useful.  But networking helps a ton (easier to fact-check a butt-load of research someone else already did that they shared via conversation)