Well this new nhs repeat prescription service online is a step in the right direction, but with so many flaws!  First, it’s is difficult switching between multiple people (I order for my whole family, 4 people). This is dangerous because items can unintentionally be ordered for the wrong person. I am careful so this is unlikely, but the potential is there. To switch, you have to click ORG64 logo, but this isn’t obvious at all!!  There is no option to change email address, you have to deactivate and start again, losing patient history of ordered meds.  There is no option to add medication on standby in bag to order at a later date. I am just trying to set it up for my family (don’t need ordering now, but later) so now I have to wait to add med details in until it is time to order instead of it being pre-populated.   There is no updates as advertised (request sent to gp, approved by gp, packing meds etc). The only notification I got was order received and order ready to collect. And can’t view this on the service online.  Also when ordering once set up, you have to go through all the details again. Why isn’t there a function to remember basic details like gp practice, chosen pharmacy of collection, exemption status etc. This drags out the process for each person. This is important to add in, there should just be an option to change details if needed.   Otherwise, app looks sleek and again a step in the right direction. Please fix the above flaws that stick out like a sore thumb!!