I looked at switching energy suppliers online with ORG44 but had a few extra questions so rang the call centre .  The service I got from the person I spoke to was outstanding: efficient friendly and very helpful and reassured me about the benefit of switching from ORG198 to ORG195.  THe key factor that does not come up n the website is the comparison is with next years tariff which I was not told by ORG198 would involve a large increase in my tariff