BEWARE.   Went onto the website to search for Utilities prices.  One of the best savings was First Utility who I was already with so I clicked to change.  I telephoned ORG102 to check that this was feasible as I was already with them and was told it was fine and often happened.  Having heard nothing for six weeks I checked with ORG188 and was told to check with First Utility which I did, to be told that the price was for new customers.  Just as well I checked as I would have gone to a different price level automatically.    First Utility helped me out. Would not trust ORG188 again.