Wonderful young lady answered the call, very calm and clear to hear.  My energy company went bust and I was switched to ORG55 without notice. They then put me on their highest tariff, with an early opt out of £30 per fuel. Bamboozled me with figures and wanted my account details, which I'm not going to give out to someone who has cold-called me! Spoke to this lady at ORG44 who explained everything so very clearly, I felt immediately reassured and she even saved me £130 a year to boot!  If there were 6 stars, I'd give you 6.  Can't thank her, and ORG44 enough. Great job!