DocuWare

DocuWare is a provider of document management software providing repository and workflow automation functions, also referred to as enterprise content management (ECM) or more recently content services. The company is headquartered in Germany and the United States.
DocuWare is also the name of the flagship product offered by the company. Besides being offered as cloud-based Software as a Service (SaaS), it is also available with feature parity for installation on-premises. The software is available in 16 languages. DocuWare is distributed via a global network of 500 authorized DocuWare partners (ADP) as well as directly to key accounts. As of January 2017, DocuWare is used by 16,000 customers in 70 countries.
Company History.
On October 27, 1988, DOCUNET GmbH was founded in Germering, Germany (near Munich) by President Jürgen Biffar. Since 1990, Mr Biffar has been managing the company with his colleague, Thomas Schneck, currently President of Sales. DOCUNET AG was renamed to DocuWare AG in August 2000.
Since 1999, DocuWare has outsourced parts of its development to Sofia, Bulgaria. As of 2016, Nemetschek OOD had 42 employees working on the DocuWare product. DocuWare GmbH holds a 20 percent stake in Nemetschek OOD.
Subsidiaries.
• DocuWare Corporation (New Windsor), founded January 1, 2001
• DocuWare Ltd (Nottinghamshire), founded April 1, 2005
• DocuWare SARL (Paris), founded September 1, 2008
• DocuWare S.L. (Barcelona), founded July 1, 2009
In April 2012, an investment agreement was signed between the company and Morgan Stanley Expansion Capital LP, a Morgan Stanley Investment Management private equity fund. Its aim was promoting and accelerating the global growth of DocuWare. The legal form, AG (Public Holding Company) changed to GmbH (limited liability corporation).
The company acquired U.S.-based Westbrook Technologies Inc., developer of Fortis ECM software in August 2013. In 2014, Westbrook Technologies Inc. was merged into DocuWare Corporation.
At the beginning of 2016 DocuWare appointed Dr Michael Berger as its Chief Technology Officer (CTO). Dr Berger joined the company in 2008 as Vice President Research & Development.
On January 1, 2019 Jürgen Biffar and Thomas Schneck have stepped back from their operational roles after 30 years, and Dr. Michael Berger and Max Ertl started their new roles as Co-Presidents.
On August 6, 2019 DocuWare was acquired by Ricoh. DocuWare continues to operate as a standalone subsidiary of Ricoh.
Product History.
1988 – Development of a DACS-Board (DACS = Document Archiving and Communication System)
1990 – DACS Office, first software solution running on Windows 3.0 to store, search, display and print documents (Windows 3.0: Released May 22, 1990)
1993 – DocuWare 3.0, customizable file cabinets, structure not pre-set; Sending of documents out of DocuWare
1998 – DocuWare 4.0, first 32-Bit Version
2006 – DocuWare 5.0, new development based on .NET technology
2008 – DocuWare Web Client, web-based document management
2009 – DocuWare SaaS, first SaaS via private cloud
2012 – DocuWare Online, first SaaS via public cloud
2014 – DocuWare Online was renamed to DocuWare Cloud and ported to Microsoft Azure Platform
Certifications.
ISO 9001
SOC 2
IDW ERS FAIT 3
HIPAA-compliant
Awards.
Keypoint Intelligence - Buyers Lab (BLI) - 2018 Outstanding Content & Workflow Management Platform
Buyers Laboratory Inc. (BLI) - 2014 5-Star Rated for Product and Program Version 6 Online 
Buyers Laboratory Inc. (BLI) - 2013 5-Star Rated for Product and Program Version 6 and wins Summer Pick Award Outstanding Document Management Solution 