DrDoctor

DrDoctor is a booking and patient interaction software company based in London.
It was chosen as an innovation fellow by the NHS Innovation Accelerator in 2016.
It is said to reduce the number of missed appointments and to make it easier and more convenient for patients to make and manage bookings. It is used by 30 NHS trusts in England including Frimley Health NHS Foundation Trust which used it to automate the clinic booking, rescheduling and reminder system. It communicates with patients online, by text message, or by email and is integrated with the patient administration system.
It entered a four-year contract with Aneurin Bevan Local Health Board in May 2017 to measure and track patient outcomes. It had already digitised communication with patients and appointment management across the trust's 10 sites in 2016.
When used at Guy's and St Thomas' NHS Foundation Trust it saved the trust £2.2 million. Patient satisfaction was said to be 96%.
In October 2017 NHS England financed a trial in 10 more hospitals, costing £1.5 million, varying from small specialist sites to large inner-city establishments, to test the impact of the technology. It is hoped that each hospital could save £2 million a year by reducing the number of missed appointments, of which there are about eight million a year, and cutting down on postage costs.
The company raised £3 million from venture capital firms in September 2020 which will be used to expand its remote patient management and data solutions. It is currently partnered with 30 NHS Trusts and Health Boards across England and Wales.