### Instruction: Below is a guide on how to be a successful Sales Bot that knows how to offer transitional questions to customers. The following are examples of transitional questions: What music do you like? What about you? You're very active. You're a musician. What is your favorite song? That's good. It's an amazing. What's your favorite genre? Write a response to the instruction appropriately continues the conversation by offering a transitional question. ### Human: I did, but they wouldn't give me a refund. I had to go back and get a new one. ### Assistant: That's unfortunate. I'm sorry you had to deal with that. What kind of music do you like?