6.  The applicants are:
(1)Ms Maryam Kadirova (also spelled as Kadyrova), bornin 1958;
(2)Ms Zultmat Betilgiriyeva, born in 1959;
(3)Mr Khasan Kadyrov, born in 1957;
(4)Mr Zelimkhan Kadyrov, born in 1987; and
(5)Ms Yakha Yakhyayeva, born in 1978. 7.  The applicants are relatives of Ms Aset Yakhyayeva, born in 1956, and Ms Milana Betilgiriyeva, born in 1980. The first applicant is the stepmother of Milana Betilgiriyeva and sister-in-law of Aset Yakhyayeva. The second applicant is the mother of Milana Betilgiriyeva. The third applicant is the father of Milana Betilgiriyeva and brother of Aset Yakyhayeva; he is married to the first applicant. The fourth applicant is the brother of Milana Betilgiriyeva and nephew of Aset Yakhyayeva. The fifth applicant is Aset Yakhyayeva’s daughter. 8.  The applicants are Russian nationals. The first and fourth applicants reside in Grozny, the second applicant resides in the village of Dachu‑Borzoy and the third and fifth applicants reside in the village of Duba-Yurt, all in the Chechen Republic. 9.  The account below is based on the information contained in the application form and written statements by Ms P.S., Ms M.I. and Ms G.S. dated 10 December 2006.
(a)  Disappearance of Aset Yakhyayeva and Milana Betilgiriyeva 10.  In November 2001 Aset Yakhyayeva and Milana Betilgiriyeva went to the village of Serzhen-Yurt to visit their relatives. 11.  In the evening of 6 November 2001 Aset Yakhyayeva and Milana Betilgiriyeva visited P.S. and stayed at her home overnight, together with other women, including M.I. and G.S. Aset Yakhyayeva and Milana Betilgiriyeva slept in the kitchen. P.S., M.I., G.S. and two other women shared the remaining rooms. 12.  At about 5 a.m. on 7 November 2001 five armed uniformed men broke into the house. It was not entirely clear how they had entered because the doors had not been broken and the door lock had not been damaged. The intruders spoke unaccented Russian; one of them was masked. The women inferred that the intruders were servicemen. 13.  One of the men pressed his machine gun against P.S.’s neck and told her to be quiet. He explained that they were “looking for the men”. P.S. replied that there were no men in the house. He then ordered her to show him the other rooms and took some money and jewellery, despite her protests. At some point the man grabbed P.S. roughly and she fainted. One of the men threatened the women with gunning them all down and the other lifted a blanket with which the women had covered themselves and asked them “to show their legs and their beauty”. The masked man immediately interrupted him and made him leave the room. He then ordered the women to lie on one couch and to be quiet and told them that the men would stay in the house until morning, when they would take the women to the military commander’s office and “decide what to do with them”. The men then left the room. All of the women obeyed the order and stayed there. P.S. heard the intruders shout in another room that they had found a gun. M.I. overheard a conversation, in which Aset Yakhyayeva and Milana Betilgiriyeva were asked for their passports. 14.  In the morning of 7 November 2001 M.I. went to the kitchen but did not find Aset Yakhyayeva and Milana Betilgiriyeva there. She immediately told her father, Mr A.I., about their disappearance. 15.  The applicants have had no news of Aset Yakhyayeva and Milana Betilgiriyeva since 7 November 2001.
(b)  The applicants’ search for the missing women 16.  On 7 November 2001, having been alerted by his daughter, A.I. went looking for the missing women. He learnt from his neighbours that Russian federal troops were carrying out a “sweeping” operation in Serzhen-Yurt and that the village had been besieged by military servicemen using armoured vehicles. The majority of the residents and the local administration knew about the sweeping operation. 17.  In the morning on the same day, after having completed the sweeping operation, the military forces, headed by the military commander of the Shalinskiy District, Mr G.N., gathered in one part of Serzhen-Yurt, preparing to leave. At that point, A.I., the deputy head of the local administration Mr S. and several village residents complained to G.N. about the abduction of Aset Yakhyayeva and Milana Betilgiriyeva. In reply, G.N. promised them that the passports of the women would be checked and that “should there be no problems they would be released”. At the same time two armoured personnel carriers (“APCs”) and a KAMAZ truck, driven by a resident of Serzhen-Yurt, passed by. In the submission of the driver of the Kamaz vehicle, the APCs drove to the grounds of the Russian military unit “DON-2”, which was stationed at the material time between Serzhen-Yurt and the village of Shali. 18.  Meanwhile, G.N. took the passports of Aset Yakhyayeva and Milana Betilgiriyeva and got in an APC, which drove in the direction of Shali. A.I. and Mr S. followed the APC in their car and saw it stop by two further APCs stationed at the outskirts of the village. After a conversation with the servicemen, G.N. returned the passports of the missing women to A.I. and instructed him to come to Shali to pick up Aset Yakhayeva and Milana Betilgiriyeva there. When A.I. and Mr S. arrived at the military commander of the Shalinskiy District’s office (“the military commander’s office”), G.N. handed them over a written note saying that they should pick the women up at the Temporary Office of the Interior for the Shalinskiy District (“the VOVD”). 19.  At the VOVD, A.I., S. and some of the applicants gave G.N.’s note and the identity cards of the missing women to police officers. The police officers checked the identity cards in their database and told the relatives that they did not suspect the missing women of anything criminal and that they had no information on their whereabouts. 20.  On 7 November 2001 the first applicant reported the abduction of Aset Yakhyayeva and Milana Betilgiriyeva to the prosecutor’s office for the Shalinskiy District (“the district prosecutor’s office”). On the same date several investigators from the district prosecutor’s office came to Serzhen-Yurt to interview witnesses and inspect the crime scene. In the applicants’ submission, while being interviewed, some witnesses stated that on the night of 6 November 2001 several military servicemen had come to Serzhen-Yurt in an APC to get some water and had taken away Aset Yakhyayeva and Milana Betilgiriyeva. The investigators discovered traces of an APC, as indicated by the witnesses, made the relevant records and left. 21.  On an unspecified date relatives of Aset Yakhyayeva and Milana Betilgiriyeva asked servicemen operating the roadblock located between Shali and Serzhen-Yurt whether they had any information on the abducted women. One of the servicemen allegedly told them that he had heard about the arrest of two women via the army’s internal communication channels. On the next day that serviceman was removed from the roadblock. 22.  In the following days the applicants found out that the sweeping operation in Serzhen-Yurt on 7 November 2001 had been carried out jointly by: servicemen of the military commander’s office, under the direction of G.N.; police officers of the VOVD; servicemen of the “DON-2” military unit; servicemen of the 70th regiment of the Russian army, stationed at the material time on the outskirts of Shali; and officials of the Federal Security Service (“the FSB”) and the Main Intelligence Department of the Ministry of Defence (“the GRU”). 23.  On several occasions the applicants met G.N. and asked him to release Aset Yakhyayeva and Milana Betilgiriyeva. In reply, he denied having arrested them. 24.  Three months after the disappearance of Aset Yakhyayeva and Milana Betilgiriyeva the applicants met a resident of the village of Germenchuk who had been previously held on the grounds of the “DON-2” military unit. According to him, two women had been held in a pit on the grounds of the unit. The servicemen had thrown them a blanket and a sweater because it had been freezing. He had heard the women cry in the pit. However, he did not wish to repeat his statement before the investigators from the district prosecutor’s office because he feared for his life. 25.  Subsequently, the applicants liaised with a person whom they identified as “a middleman”. According to him, Aset Yakhyayeva and Milana Betilgiriyeva had been transferred from the “DON-2” military unit to the 70th regiment, and then to the Khankala military base. In Khankala FSB officials had tortured them with a view to making them confess to having participated in illegal armed groups. Milana Bitilgiriyeva had ultimately been charged with participation in illegal armed groups. Similar charges had been fabricated against Aset Yakhyayeva. The “middleman” claimed that it was difficult “to get both women out from Khankala” and that the applicants should first to try to obtain the release of Milana Bitilgiriyeva. He also requested that the applicants did not divulge the information he had given them. He stated that should he be interviewed by any State officials he would renounce his statements because he feared for his life. Subsequently, the applicants heard rumours that Aset Yakhyayeva and Milana Betilgiriyeva were being held in a prison in Pyatigorsk, in the Stavropol Region. 26.  The Government did not challenge most of the facts as presented by the applicants but claimed that the domestic investigation had obtained no evidence that the applicants’ relatives had been abducted by servicemen. 27.  On 7 November 2001 the district prosecutor’s office instituted a criminal investigation into the abduction of Aset Yakhyayeva and Milana Betilgiriyeva under Article 126 § 2 of the Criminal Code (aggravated kidnapping). The case was assigned the number 24206. By a letter of the same date the first applicant was informed of that decision. 28.  On an unspecified date the first applicant was granted victim status in connection with the proceedings in case no. 24206. 29.  On 7 January 2002 the investigation was suspended because of its failure to establish the perpetrators. 30.  By a letter of 13 March 2002 the Department of the Federal Security Service in the Chechen Republic (“the Chechen Department of the FSB”) informed the first applicant that the Department’s officials had not arrested Aset Yakhyayeva and Milana Betilgiriyeva. 31.  Following a complaint by the first applicant, on 13 March 2002 higher-ranking prosecutors set aside the decision to suspend the investigation, finding that the investigators in charge of the case had not taken all relevant measures to identify the perpetrators and to establish the victims’ whereabouts. The investigation was to be resumed. 32.  On 1 April and 25 May 2002 the first and third applicants filed complaints about the abduction of Aset Yakhyayeva and Milana Betilgiriyeva with the Russian State Duma, the General Prosecutor’s Office, the prosecutor’s office of the Chechen Republic (“the republican prosecutor’s office”), the Government of the Chechen Republic and the FSB. 33.  By letters of 4 and 5 June 2002 the republican prosecutor’s office and the Government of the Chechen Republic, respectively, forwarded the first and third applicant’s complaints to the district prosecutor’s office “for verification”. 34.  By a letter dated 29 June 2002, in reply to the first applicant’s repeated complaint, the district prosecutor’s office informed her that the investigation in case no. 24206 had been suspended owing to its failure to identify those responsible. A letter along the same lines dated 8 August 2002 was sent to the second applicant. 35.  On 5 January 2003 the district prosecutor’s office resumed the investigation and notified the first applicant accordingly. 36.  By a letter of 28 January 2003 the republican prosecutor’s office informed the first applicant that the investigation of case no. 24206 was underway and that she could request that the district prosecutor’s office take further investigative measures, should she consider the measures undertaken insufficient. 37.  By a letter dated 27 November 2003 the district prosecutor’s office notified the first applicant that the investigation had been suspended due to its failure to establish the perpetrators. On an unspecified date the investigation resumed but on 11 June 2004 it was again suspended for the same reason. 38.  By a letter dated 26 June 2006 the republican prosecutor’s office notified the second applicant that the investigation had resumed on 22 June 2006. 39.  On 12 July 2006 the second applicant complained to the Government of the Chechen Republic that she had had no news about Milana Betilgiriyeva since her abduction on 7 November 2001. It is unclear whether her complaint elicited any reaction. 40.  On 22 July 2006 the investigation was suspended for failure to establish the perpetrators. 41.  On 8 April 2010 the investigators dismissed the fifth applicant’s request to be granted victim status in the proceedings in case no. 24206, noting that the third applicant had already been granted such status. 42.  On 24 June 2010 the fifth applicant complained about the refusal to the Shali Town Court. 43.  On 1 July 2010 the investigators recognised the fifth applicant as a victim in the proceedings concerning her mother’s abduction, following which she withdrew her court complaint. 44.  By a decision of 5 July 2010 the investigators ordered the taking of a DNA sample from the fifth applicant with a view to verifying Aset Yakhyayeva in the unidentified bodies’ database. 45.  Despite the Court’s specific requests, the Government refused to produce an entire copy of criminal file no. 24206, submitting that they were enclosing “the basic documents” from it. They did not provide any explanation for their refusal to do so. Some of the documents furnished by the Government were partly illegible. The information contained in those documents, in so far as they are legible, may be summarised as follows.
(a)  Opening of the investigation 46.  On 7 November 2001 the district prosecutor’s office instituted an investigation into the abduction of Aset Yakhyayeva and Milana Betilgiriyeva under Article 126 § 2 of the Criminal Code (aggravated abduction). The case file was assigned the number 24206.
(b)  Interviewing of witnesses 47.  On 7 November 2001 the investigation interviewed A.I. as a witness. He stated that in November 2001 his relatives Aset Yakhyayeva and Milana Betilgiriyeva had come to visit his family in Serzhen-Yurt. In the evening of 6 November 2001 they had stayed at P.S.’s home. A.I.’s daughter M.I., as well as L.S. and two other women, had joined them. At about 7 a.m. on 7 November 2001, M.I. had told A.I. that during the night five armed masked men had abducted Aset Yakhyayeva and Milana Betilgiriyeva. The intruders had threatened the women with their weapons and had asked them why there were no men in the house and where the family kept its valuables. On the morning of 7 November 2001, about 500 metres from the village, A.I. had seen fresh tracks made by an APC. While being re-interviewed as a witness, A.I. stated that in the morning after the abduction of the women he and Kh.S. had met military commander G.N. A.I. had given G.N. the identity papers of the missing women and had asked him for assistance in obtaining their release. G.N. had taken the passports and had told him to return an hour later, assuring him that he would clarify the issue. After that, G.N. had driven in an APC to the outskirts of the village. Half an hour later G.N. had told A.I. that the latter was to go to the VOVD to obtain all relevant information. G.N. had also compiled a written note for A.I. and had returned the women’s passports to him. G.N. had gone to the VOVD but the missing women had not been there. When re-interviewed on 23 April 2002 and 12 July 2006, A.I. confirmed that account of the events. 48.  Kh.S., interviewed as a witness on 7 November 2001, stated that on the evening of 6 November 2001 Aset Yakhyayeva and Milana Betilgiriyeva had stayed at his house with his daughters. At about 6.30 a.m. on 7 November 2001 Kh.S.’s daughter had told him that five armed masked men had burst into their house and had abducted Aset Yakhyayeva and Milana Betilgiriyeva. Following that, Kh.S. and other residents of Serzhen-Yurt had gone to the ROVD’s office and had learnt from police officers that during the night federal armed forces had conducted a special operation in the village. At about that time, a convoy of armoured vehicles had arrived from the southern outskirts of Serzhen-Yurt. The convoy had been headed by the military commander of the Shalinskiy district, G.N. Kh.S. and others had told G.N. about the abduction of Aset Yakhyayeva and Milana Betilgiriyeva. G.N. had suggested that Kh.S. show him the location of the house from which they had been abducted on a map. Having seen it, G.N. had told Kh.S. that the servicemen should not have gone to that house and that they had been supposed to check a house located about two kilometres away from Kh.S.’s house. Having taken the passports of the missing women, G.N. had promised to clarify the matter and had got into his APC, which had then driven him in the direction of administrative buildings located on the road out of the village. G.N. had returned after a while and had directed Kh.S. and others to go to the VOVD office. When they had arrived at the VOVD office, he had given the women’s passports to an FSB officer, who, after having checked them inside, had told Kh.S. that his service had not arrested the women and that they were not being held at the VOVD. Kh.S. and A.I. had then gone back to see G.N., who had given them a written note requesting that Aset Yakhyayeva and Milana Betilgiriyeva be released. However, the FSB officer had denied having arrested the women. When re-interviewed as a witness on 2 April and 28 June 2002 and 10 July 2006, Kh.S. confirmed that account of the events. 49.  On 12 November 2001 the first applicant was granted victim status in the proceedings in case no. 24206 and was interviewed. She stated that on 2 November 2001 Milana Betilgiriyeva and Aset Yakhyayeva had gone to Serzhen-Yurt to visit their relatives. On 8 November 2001 the first applicant’s relatives had told her that the two women had been abducted. 50.  On 12 November 2001 the third applicant was granted victim status in the proceedings in case no. 24206. 51.  F.S., interviewed as a witness on 15 November 2001, stated that on 6 November 2001 her mother had gone to another village and her father had worked a night shift in his shop. F.S. and her sisters had invited Aset Yakhyayeva and Milana Betilgiriyeva to stay with them overnight. Besides F.S., Aset Yakhyayeva and Milana Betolgiriyeva, there had been four other women at F.S.’s home: L.S., M.I., M.S. and Z.S. During the night F.S. had been woken up by an armed man in a camouflage uniform, a load bearing vest and a mask. There had been two other armed men, similarly attired, in the room. They had not put the lights on and had used their flashlights. They had asked her if there were men in the house, which she denied. The men had taken F.S. with some other women to the living room, whilst Aset Yakhyayeva and Milana Betilgiriyeva had stayed in the kitchen. F.S. had seen two further armed camouflaged men there. From the living room F.S. had overheard one of the intruders shout: “Sasha, I found a pistol” and the other replying: “Vanya, where is it?”, following which the intruders had burst into the living room and had started questioning her about the pistol’s owner. F.S. had denied having used the pistol, after which the intruders had left the room, closing the door. Shortly thereafter F.S. had heard them shout: “Sasha, we should finish them off. Let’s first kill two women and then take some of them with us and shoot down the others”. Following that, a male voice had requested identity cards and a female voice had replied that she was a neighbour. After that, an armed man had again entered the living room and had asked the women to show their legs. However, another armed man had immediately followed him and had ordered him to leave. The armed men had then left the room, closing the door and ordering the women not to come outside. F.S. had asked the intruders if she could see Aset Yakhyayeva and Milana Betilgiriyeva but they had refused. In the morning F.S. and the other women had discovered that the armed men had taken away Aset Yakhyayeva and Milana Betilgiriyeva. F.S. had immediately told her father about their abduction. 52.  On 2 December 2001 the investigators interviewed L.S. as a witness. She stated that Aset Yakhyayeva and Milana Betilgiriyeva had stayed at her parents’ home on the night of 7 November 2001. In the morning of 7 November 2001 L.S. and the other women had been woken up by a group of armed men in camouflage uniforms who had spoken unaccented Russian. The men had asked L.S. if there were other men in the house. After the armed men had left, L.S. and the other women had discovered that the intruders had taken away Aset Yakhyayeva and Milana Betilgiriyeva. 53.  On 5 December 2001 the investigators interviewed T.A. as a witness. She stated that she was a neighbour of A.I. and that on 6 November 2001 she had left for Khasavyurt. 54.  On 30 June 2002 the investigators re-interviewed F.S. and L.S as witnesses. They confirmed their account of the events given previously to the investigation. 55.  On an unspecified date in 2002 the investigators interviewed Z.A. as a witness. The Government did not furnish a copy of her interview record. When re-interviewed on 2 July 2002, Z.A. stated that on the night of 6 November 2001 she had been with F.S. and other women, that the abductors of Aset Yakhyayeva and Milana Betilgiriyeva had used flashlights and that she could not describe their faces. 56.  On 20 May 2004 the investigators interviewed Kh.M. as a witness. He stated that he was the neighbour of Kh.S. and that on the night of 7 November 2001 he had gone outside his house, had seen a number of armed people in camouflage uniforms and had immediately returned back home. On the morning of 7 November 2001 he had learnt about the abduction of Aset Yakhyayeva and Milana Betilgiriyeva. 57.  On 20 May 2004 the investigators interviewed R.I. as a witness. He stated that on the morning of 7 November 2001 he had been woken up by noise coming from the street and had learnt about the abduction of Aset Yakhyayeva and Milana Betilgiriyeva from his neighbours. 58.  Kh.D., interviewed on 20 May 2004, gave an account of the events of 7 November 2001 similar to that given by R.I. 59.  On 3 June 2004 the investigators interviewed military commander G.N. as a witness. He stated that in November 2001 the security forces had received information that members of illegal armed groups had been seen in Serzhen-Yurt. At about 6.30 a.m. on an unspecified date in November 2001 military units under G.N.’s command had entered Serzhen-Yurt. Before entering the village the artillery had fired several shots at it. Three projectiles had hit the village; one of them had hit a house. The special operation had been brought to a close, after which the participating military forces had gathered at one of the houses on the outskirts of the village. There being a large number of village residents gathered at the same time, G.N. had not verified how many people had been arrested during the sweeping operation and had ordered the military units to return to Shali. At some point G.N. had been approached by a man who had handed him the passports of two women who had been arrested during the operation. G.N. had told him to apply to the military commander’s office, which the man had done. At about 11 a.m. on 7 November 2001 G.N. had inquired about the women with FSB officers and had told the man that the women he was looking for had not been arrested. G.N. submitted, in addition, that the group of servicemen who had participated in the sweeping operation in the area covering the house from which the two women had been abducted had driven an APC belonging to the 70th regiment. G.N. had subsequently talked to the servicemen from the APC and they had told him that “they had not placed anyone in their APC during the sweeping operation”. 60.  When re-interviewed on 21 June 2004, G.N. confirmed his previous account of the events. He stated, in addition, that on 6 November 2001 the military commander’s office had received information that about thirty members of illegal armed groups had come to Serzhen-Yurt to get food supplies. On the night of 6 November 2001 the military forces led by G.N. had blockaded the village. At about 6.30 a.m. on 7 November 2001 G.N., leading a convoy of three units of military forces, had approached the village. When the special operation had commenced, gunfire and shelling had been opened. Three projectiles had hit the village, following which G.N. had given an order to stop the operation. 61.  On 26 June 2006 the investigators interviewed A.M. as a witness. He stated that on 7 November 2001 he had been woken up by the noise of shelling. Once the shelling had ceased, A.M. had gone outside. There he had seen a large number of servicemen from the federal military forces which had carried out a special operation in the village. Shortly thereafter the head of the local administration, Kh.S., had arrived and had informed the residents that federal troops were carrying out a sweeping operation and that several houses had been damaged by the shelling. A.M. had also learnt from Kh.S. that two women had been arrested during the sweeping operation. A.M. and Kh.S. had gone to the military prosecutor’s office to obtain information on the detained women. They had been received there by commander G.N., who denied having arrested the women and told them that he had already returned the passports of Aset Yakhyayeva and Milana Betilgiriyeva to A.I.. G.N. had also given A.M. a written note addressed to the FSB, asking officials of that body to take steps to establish the whereabouts of the women. When A.M. and the others with him had handed G.N.’s note to an FSB officer stationed in Shali and had asked him if he could find the women, the officer had told them that they had not been arrested by the FSB. 62.  On 26 January 2007 the investigators granted the second applicant victim status in the proceedings in case no. 24206. Being interviewed on the same date, she stated that she had learnt about the abduction of Milana Betilgiriyeva from her relatives and that her daughter had been kidnapped by a group of armed men in camouflage uniforms who had spoken unaccented Russian and who had arrived in an APC and a Ural vehicle.
(c)  Further investigative steps 63.  On 8 November 2001 investigators inspected the crime scene. According to a crime scene inspection report of the same date, no objects of interest to the investigation were found, except for a shoe imprint detected inside the house. The report also stated that tracks made by an APC had been discovered about 100 metres from the house. 64.  On 13 February 2007 the investigators granted the second applicant’s request to join the proceedings as a civil party.
(d)  Information concerning the decisions to suspend and resume the investigation 65.  It follows from the documents submitted by the Government that the investigation in case no. 24206 was suspended, owing to its failure to identify the perpetrators, on the following dates: 17 January 2002, 30 April 2002, 25 July 2002, 27 November 2003, 18 April 2004, 17 June 2004, 22 July 2006, 29 January 2007, 14 February 2007 and 11 January 2010. 66.  It follows from the materials available to the Court that the investigation of the abduction of the applicants’ missing relatives was resumed on the following dates: 12 March 2002, 5 January 2003, 18 March 2004, 7 May 2004, 22 June 2006, 26 January 2007 and 13 February 2007. 67.  On 5 March 2007 the investigators dismissed the second applicant’s request that the investigation be resumed and that she be provided with access to the case file materials. 68.  According to the Government, the investigation of case no. 24206 is pending.