6.  The applicant was born in 1953; she and her husband Mr Abdul-Khamit Tepsurkayev were the parents of Khizir Tepsurkayev, who was born in 1980. The applicant lives in Urus-Martan. 7.  The facts of the case, as submitted by the parties, may be summarised as follows. 8.  The applicant did not eyewitness the events. The description of the circumstances surrounding the abduction of Khizir Tepsurkayev is based on the witness accounts provided by the applicant, her husband, Mr A. Ruslanbek and Mr A. Alvi. 9.  At about 9 a.m. on 27 August 2001 Khizir Tepsurkayev left his house in Urus-Martan to go to the Town Court, located in the centre of the town. He was supposed to meet there with the chairman of the court to discuss his future employment as a policeman and the chairman’s guard. On his way to the centre, at the corner of Pervomaiskaya and Ordzhonikidzevskaya Streets, Khizir Tepsurkayev met his acquaintance A. Said-Arbi. The two men were talking when a VAZ-2107 car pulled up next to them. The driver, B. Mairbek, offered Khizir Tepsurkayev and A. Said-Arbi a lift with him to the centre of town. A. Said-Arbi declined the offer, explaining that he had left his passport at home and that he would need it because a sweeping operation was taking place in the centre. Khizir Tepsurkayev accepted the offer of a lift and got into the car. It appears that Khizir Tepsurkayev was not aware of the fact that B. Mairbek and his car were on the authorities’ wanted list. 10.  At about 10 a.m. the car approached the building of the former Military Commissariat on Kalanchakskaya Street. There was a group of Russian servicemen there from military unit no. 6779. The group consisted of policemen from Bashkortostan and was stationed on the eastern edge of Urus-Martan. One of Khizir Tepsurkayev’s acquaintances, police officer A.Ruslanbek, was with the group. The commander of the group was officer V. Vasiliy. The group, accompanied by military cars and APCs (armoured personnel carriers), was participating in a special operation and was conducting identity checks. The servicemen were stopping and searching every car. Many people were in the area at the time, as the checks were being carried out next to the local farmers’ market. When the soldiers stopped B. Mairbek’s car, Khizir Tepsurkayev got out of the car and showed his identity documents. The officers checked them and gave them back. At that moment someone in an APC shouted that the car was on the wanted list and the driver should be arrested. B. Mairbek turned his car around and drove away as the servicemen opened fire. 11.  After the car had left, commander V. Vasiliy immediately ordered the soldiers to detain Khizir Tepsurkayev. The soldiers started beating him. One of the soldiers hit Khizir Tepsurkayev on the forehead with the butt of his rifle, causing bleeding. During the beatings Khizir Tepsurkayev called for help. He called the name of his acquaintance, D. Yaragi, who lived nearby. The latter heard him and approached the crowd, but could not get through to Khizir Tepsurkayev because the soldiers started firing over the heads of the crowd. Khizir Tepsurkayev was forced into one of the APCs. 12.  Another eyewitness, police officer A. Alvi (also mentioned in the submitted documents under the name of A. Aslan), participated in the special operation with another group of servicemen. He was close to the market when he heard the gunfire. Upon approaching the crowd he was told by bystanders that the officers had taken a young man, beaten him and were about to take him away in an APC. Then a group of officers from the temporary department of the interior of the Urus-Martan District (“the VOVD”) arrived in a UAZ (“tabletka”) vehicle. Khizir Tepsurkayev was taken from the APC and placed into the UAZ car, which drove away. A. Alvi immediately reported Khizir Tepsurkayev’s removal to his superiors at the VOVD. 13.  After Khizir Tepsurkayev had been taken away, the group under V. Vasiliy’s command continued the special operation. The UAZ car which had taken Khizir Tepsurkayev away returned in half an hour. When A. Ruslanbek asked the officers in the car where they had taken Khizir Tepsurkayev, they refused to answer. A. Ruslanbek immediately reported Khizir Tepsurkayev’s removal to his superiors at the district department of the interior. 14.  Approximately half an hour after Khizir Tepsurkayev was taken away, in the morning of 27 August 2001, a boy came to the applicant’s house and told her and her husband that their son had been abducted at the local market. The applicant and her husband immediately started searching for Khizir Tepsurkayev. 15.  The applicant and her husband went to the VOVD and inquired about their son. They were told that Khizir Tepsurkayev was not there. The applicant’s husband asked an employee of the Urus-Martan administration, Mr G., about his son. The latter was familiar with the situation and told him that B. Mairbek’s car was on the wanted list, that Khizir should not have got into the car and that nothing could be done to assist the applicant and her husband in attempting to have their son released. 16.  On 28 August 2001 the applicant’s husband contacted the former Mayor of Grozny, Mr M., who went with him to the VOVD. An investigator from the department acknowledged that Khizir Tepsurkayev had been detained by the department and that he “would need to work with him”. 17.  Each day for two months, from morning until evening, the applicant and her husband waited for their son at the entrance to the VOVD. They asked everyone who entered or left the building about Khizir Tepsurkayev. Some of those who had also been detained during the special operation on 27 August 2001 and had been released later on, including the applicant’s neighbour, told the applicant and her husband that they had heard the police mention the surname of Khizir Tepsurkayev in the halls of the VOVD. 18.  The Government did not challenge most of the facts as presented by the applicant. According to their observations of 3 July 2008 “...the Urus‑Martan district prosecutor’s office opened criminal case no. 61008 in connection with the abduction in Urus-Martan of Kh. Tepsurkayev. The case was opened under Article 126 § 1 of the Criminal Code upon receipt of information from the office of the Envoy of the President of the Russian Federation for Ensuring Human Rights and Freedoms in the Chechen Republic...” 19.  Since 27 August 2001 the applicant and her husband have contacted, both in person and in writing, various official bodies, such as the Envoy of the President of the Russian Federation for Ensuring Human Rights and Freedoms in the Chechen Republic, the Urus-Martan District administration, the Chechen administration, a member of the Russian State Duma, military commanders’ offices and prosecutors’ offices at different levels, and detention centres in Chechnya and other regions of the Russian Federation, describing in detail the circumstances of their son’s abduction and asking for help in establishing his whereabouts. The applicant retained copies of a number of those letters and submitted them to the Court. 20.  On the morning of 27 August 2001 the applicant and her husband went in person to the VOVD with a complaint about their son’s detention. It appears that on the same day Mr A. Ruslanbek and Mr A. Alvi reported Khizir Tepsurkayev’s removal to their superiors. 21.  On 1 September 2001 the applicant’s husband wrote to the Urus‑Martan District prosecutor’s office (“the district prosecutor’s office”) with a request for assistance in finding his son. He described the circumstances of his son’s removal by security forces and stated that his son had been taken away in a military UAZ car to the VOVD. 22.  On 3 September 2001 the applicant’s husband wrote to the military commander’s office of the Urus-Martan District (“the district military commander’s office”) with a request for assistance in finding his son. He described the circumstances of his son’s abduction and stated that his son had been taken away in a military UAZ car to the VOVD. 23.  On 8 September 2001 the district prosecutor’s office forwarded the request of the applicant’s husband to the military prosecutor in Moscow. 24.  On 25 January 2002 the district prosecutor’s office instituted an investigation into the disappearance of Khizir Tepsurkayev under Article 126 § 1 of the Criminal Code of the Russian Federation (kidnapping) (from the submitted documents it appears that the investigation also referred to Article 126 § 2 of the Criminal Code of the Russian Federation (aggravated kidnapping)). The case file was given number 61008 (in the submitted documents the case file was also referred to under no. 62008). 25.  On 14 May 2002 the applicant wrote to the district military commander’s office with a request for assistance in finding her son. She complained that her letters to various authorities had produced no results. 26.  On 30 June 2002 the Department of Federal Security Service in the Chechen Republic (the Chechnya FSB) informed the applicant that her request of 28 June 2002 had been forwarded for further examination to the military prosecutor’s office of military unit no. 20102. 27.  On 1 July 2002 the applicant wrote to the Prosecutor General of the Russian Federation. In her letter she stated that on 27 August 2001 her son had been detained by representatives of the Russian federal forces under the command of V. Vasiliy and taken to the VOVD. She stated that her numerous complaints to various State authorities had produced no results and that the authorities had failed to conduct an investigation in the criminal case opened in connection with her son’s disappearance. She asked for assistance in establishing the whereabouts of Khizir Tepsurkayev. 28.  On 11 and 19 July 2002 the Department of the Prosecutor General’s Office in the Southern Federal Circuit informed the applicant that her requests had been forwarded for examination to the Chechnya prosecutor’s office. 29.  On 24 July 2002 the Chechnya prosecutor’s office informed the applicant that the district prosecutor’s office was to examine the lawfulness of the decisions taken by the investigative authorities in a number of criminal cases, including the case opened in connection with the disappearance of Khizir Tepsurkayev. The letter stated that the investigation in the case was under the control of the Chechnya prosecutor’s office. 30.  On 11 September 2002 the Chechnya prosecutor’s office informed the applicant that on 25 January 2002 the district prosecutor’s office had instituted an investigation into her son’s disappearance under Article 126 § 2 of the Russian Criminal Code; that on 25 March 2002 the investigation in the criminal case had been suspended for failure to identify the perpetrators; that concrete measures aimed at identifying the culprits were being taken; and that information concerning the investigation could be obtained from the district prosecutor’s office. 31.  On 7 October 2002 the Chechnya prosecutor’s office again informed the applicant that the district prosecutor’s office was to examine the lawfulness of the decisions taken by the investigative authorities in a number of criminal cases, including the case opened in connection with the disappearance of Khizir Tepsurkayev. 32.  On 15 November 2002 the district prosecutor’s office informed the applicant’s husband that the investigating authorities were undertaking search measures in the criminal case concerning his son’s disappearance. 33.  On 30 November 2002 the military prosecutor’s office of the United Group Alignment (“the military prosecutor’s office of the UGA”) informed the applicant that at her request the office had examined the possibility that the Russian federal forces had been involved in the disappearance of her son and that their involvement in the abduction had not been established. 34.  On 10 March 2003 the district prosecutor’s office granted the applicant’s husband victim status in criminal case no. 61008. 35.  On 7 April 2003 the district prosecutor’s office informed the applicant’s husband that on an unspecified date the investigation in criminal case no. 61008 had been suspended for failure to identify the perpetrators. 36.  On 22 July 2003 the Chechnya prosecutor’s office informed the applicant that on 25 March 2002 the investigation in the criminal case had been suspended for failure to identify the perpetrators; that on 22 July 2003 the interim prosecutor of the Urus-Martan District had overruled this decision on the ground that the investigation was incomplete; that the investigative authorities had received due instructions from their superiors; and that the investigation’s time-limit had been extended until 22 August 2003. 37.  On 23 July 2003 the military prosecutor’s office of the UGA informed the applicant that her request for help in finding her son had been forwarded to the military prosecutor’s office of military unit no. 20102. 38.  On 27 April 2004 the district prosecutor’s office informed the applicant that her request of 22 April 2004 had been examined. The letter stated that on 25 January 2002 the district prosecutor’s office had instituted an investigation in criminal case no. 61008; that during the investigation the authorities had taken all possible measures to identify the perpetrators and establish her son’s whereabouts; that on 22 August 2003 the investigation in criminal case no. 61008 had been suspended for failure to identify the perpetrators; and that the district department of the interior was to step up its search for the culprits. 39.  On 28 April 2004 and 27 May 2005 the military prosecutor’s office of the UGA informed the applicant that information concerning the investigation could be obtained from the district prosecutor’s office. 40.  On 17 May 2004 the VOVD informed the applicant that the investigators had forwarded requests for information concerning the whereabouts of Khizir Tepsurkayev to a number of law enforcement agencies. The letter also stated that the applicant would be promptly informed about any developments in the case. 41.  On 24 May 2004 the applicant complained to the district prosecutor’s office. In her letter she described her son’s abduction and pointed out that it had been carried out by representatives of the Russian federal forces under the command of V. Vasiliy. She stated that three employees of the VOVD had witnessed the abduction and provided their statements to the district prosecutor’s office. The applicant complained that she had been given no information concerning the investigation in criminal case no. 61008. She requested the prosecutor to resume the investigation in the case, to undertake all possible measures for its completion and to permit her to study the case file materials and make copies of the documents. 42.  On 27 May 2004 the Urus-Martan district prosecutor informed the applicant about the examination of her request. The letter stated that the investigating authorities had undertaken all possible measures to identify the perpetrators and establish her son’s whereabouts, that the authorities had been undertaking unspecified measures to identify the employees who had witnessed the abduction of her son, and that commander V. Vasiliy had died on 26 May 2003. The letter also stated that the investigation in case no. 61008 had been suspended for failure to identify the perpetrators. 43.  On 18 August 2004 the applicant complained to the Urus-Martan district prosecutor. In her letter she stated that her husband had asked the investigators in case no. 61008 to include the accounts of the three employees of the VOVD who had witnessed Khizir Tepsurkayev’s abduction in the criminal case file, but that the authorities had ignored his requests. The applicant provided the names of the three witnesses: Mr A. Ruslanbek, Mr A. Aslan and Mr K. Ramzan. She emphasised that the investigative authorities had failed to identify the servicemen of V. Vasiliy’s group who had participated in her son’s abduction and that the suspension of the investigation in the criminal case was unjustified. The applicant asked the prosecutor to resume investigation in case no.61008 and to question the three employees of the VOVD as well as other servicemen who had participated in Khizir Tepsurkayev’s abduction, to conduct a thorough and unbiased investigation in the case, to request from the VOVD the statements of the three witnesses and to include them in the criminal case file. Finally, she asked for permission to study the case file materials and to make copies of them. 44.  On 6 October 2004 the district prosecutor’s office informed the applicant’s husband that the investigation in case no. 61008 had been suspended on 6 October 2004 for failure to identify the perpetrators. 45.  On 15 November 2005 the applicant requested the district prosecutor’s office to provide her with information concerning the criminal investigation into her son’s abduction. 46.  On 21 November 2005 and 3 March 2006 the district prosecutor’s office informed the applicant that the investigation in the criminal case had been suspended for failure to identify the perpetrators. 47.  On 7 June 2006 the applicant requested the district prosecutor’s office to provide her with information concerning the criminal investigation into her son’s abduction and to resume the proceedings if they had been suspended. 48.  On 22 October 2007 the applicant complained to the Urus-Martan district prosecutor that the investigation into her son’s abduction was incomplete. In particular, she pointed out that the investigators had failed to identify and question the servicemen from the unit under the command of V. Vasiliy who had witnessed and participated in her son’s abduction, as well as the servicemen who had driven the APC. 49.  On 14 November 2007 the applicant again complained to the Urus‑Martan district prosecutor. She provided a detailed description of the circumstances surrounding her son’s abduction and pointed out that he had been taken away in a UAZ vehicle to the VOVD and that the abductors had acted under the command of officer V. Vasiliy from military unit no. 6779. 50.  At some point in 2007 criminal case no. 61008 was transferred to the Achkhoy-Martan inter-district prosecutor’s office for further investigation. 51.  On 20 May 2008 the investigators questioned the applicant. 52.  According to the applicant, by August 2008 she had received no further information about the progress of the investigation into her son’s abduction. 53.  Without providing the relevant dates or copies of the documents, the Government submitted that the investigators had questioned the applicant’s husband, who had also been granted victim status in the criminal case. According to his witness statement, on 27 August 2001 his son had left home to go and get a job. At about 10.30 a.m. a boy had come to his house and told him and his wife that Khizir Tepsurkayev had been detained by military servicemen during a sweeping operation. At some point later the investigators had questioned the applicant’s husband again. According to his additional witness statement, at the material time his son had not been employed; early in 2001 he had volunteered at the VOVD and therefore was acquainted with many police officers. According to the applicant’s husband, while searching for his son he had approached a number of the VOVD officers. One of them had told him that on 27 August 2001 Khizir Tepsurkayev had gone to a local judge to obtain employment at the Town Court. On the way to the judge Khizir had met a member of the Wahhabi movement, Mr B. Mairbek, who was killed at some point later in 2002. B. Mairbek had offered the applicant’s son a lift to the town centre. The car had been stopped by servicemen from military unit no. 6779 stationed at the time on the outskirts of Urus-Martan. The servicemen had been conducting a special operation. Khizir Tepsurkayev had showed his temporary identification card. During the identity check it had been established that B. Mairbek’s car was on the authorities’ wanted list. At that time B. Mairbek had driven away from the military servicemen, but the applicant’s son had stayed behind. After that Khizir Tepsurkayev had been put in an UAZ vehicle and taken away to an unknown destination. According to the applicant’s husband, he had obtained this information from the local police officers who had participated in the special operation with the military servicemen. These police officers had informed the applicant’s husband that the military servicemen who had taken away his son were under the command of Lieutenant V. Vasiliy. 54.  Referring to the information received from the Main Military Prosecutor’s office, the Government further submitted that senior lieutenant of military unit no. 6779 V. Vasiliy had been killed on 26 May 2002. The military servicemen who had been serving in Chechnya on 27 August 2001 had been discharged upon completion of their service. 55.  According to the Government, the investigation questioned the duty officer of the VOVD, Mr A. A., who stated that on 27 August 2001 he and officers V.A., R.I. and Yu.I. had driven to participate in the special operation held in Kalanchakskaya Street in Urus-Martan. He was supposed to participate in the operation as a member of a reserve group. On the other side of the road he had seen military servicemen of an unknown military unit and officers from the VOVD. At about 10 a.m. he had heard shooting and had driven towards the sound of the gunfire with other members of the reserve group. According to the witness, he had seen a crowd and a number of armoured vehicles on Kalanchakskaya Street. When he had approached the crowd, one of police officer told him that the military servicemen had stopped a VAZ-2107 car with B. Mairbek and Khizir Tepsurkayev in it. B. Mairbek had left Khizir Tepsurkayev and driven away in spite of the fact that fire had been opened to stop him. According to the eyewitnesses, the military servicemen had put Khizir Tepsurkayev into an APC. Shortly afterwards a UAZ vehicle from the VOVD had arrived at the site. Khizir Tepsurkayev had been taken out of the APC and put in the UAZ, which had driven away to an unknown destination. According to the witness, he had known Khizir Tepsurkayev since childhood and judged his character positively. 56.  According to the Government, the investigators also questioned an officer of the VOVD, Mr R. A., who had provided a statement similar to the one provided by Mr A. A. 57.  On an unspecified date the investigators questioned another witness, a senior operational police officer of the VOVD, Mr R.K., who stated that on 27 August 2001 he and a colleague of his had participated in a special operation. The operation had been conducted with military servicemen of an unknown military unit. The military servicemen had stopped a VAZ-2107 car with B. Mairbek and a young man in it. According to the witness, at some point later he had found out that this young man was Khizir Tepsurkayev. During the identity check B. Mairbek had driven away from the military servicemen; one of them, officer Vasiliy V., had tried to stop him by firing over his head. After that the military servicemen had run up to Khizir Tepsurkayev. Then a UAZ car had been ordered to the place, it had arrived and taken Khizir Tepsurkayev away. 58.  On an unspecified date the investigators questioned the applicant, who stated that on 27 August 2001 her son Khizir Tepsurkayev had left home to get a job in the Town Court. About an hour later a boy had run up to her yard and informed her and her husband that armed men in an APC, who had been conducting a sweeping operation in Kalanchakskaya Street, had taken their son away. The applicant, her husband and some of their neighbours had rushed to the site but found nobody there. After that they had gone to the VOVD, where they had been told that the VOVD had not taken away their son. 59.  The Government submitted that according to the letters received from the military prosecutor’s office of the UGA and military unit no. 6779 no special operations had been conducted in Urus-Martan on 27 August 2001. 60.  On 6 October 2004 the investigation in the criminal case was suspended for failure to identify the perpetrators. The applicant was informed about this decision. 61.  On 22 November 2004 the Urus-Martan Town Court overruled the decision to suspend the investigation as unlawful (see paragraph 68 below). 62.  On 8 December 2004 the interim Urus-Martan district prosecutor ordered the investigators to resume the investigation in the criminal case. The applicant was informed about this decision. 63.  On 6 July 2005 the investigation in the criminal case was again suspended for failure to identify the perpetrators. The applicant was informed about this decision. 64.  On 7 June 2006 the applicant requested the deputy Urus-Martan district prosecutor to resume the investigation in the criminal case. On the same date the authorities rejected her request and informed her about this decision. 65.  The Government further submitted that although the investigation had failed to establish the whereabouts of Khizir Tepsurkayev, it was still in progress. The investigating authorities had sent requests for information to a number of competent State agencies, such as the Chechnya Ministry of the Interior, the Urus-Martan district military commander and military unit no. 6779, and taken other steps to solve the crime. The investigation had found no evidence to support the involvement of military servicemen, the law enforcement officers or other State representatives in the crime. The law enforcement authorities of Chechnya had never arrested or detained Khizir Tepsurkayev on criminal or administrative charges and had not carried out a criminal investigation in his respect. No special operations had been carried out in respect of the applicant’s son and his body had not been found. 66.  Despite specific requests by the Court the Government did not disclose any documents of criminal case no. 61008. The Government stated that the investigation was in progress and that disclosure of the documents would be in violation of Article 161 of the Russian Code of Criminal Procedure, since the file contained personal data concerning witnesses or other participants in the criminal proceedings. 67.  On 25 October 2004 the applicant lodged a complaint with the Urus-Martan Town Court (“the Town Court”). She described the events of 27 August 2001 and complained that the suspension of the investigation in criminal case no. 61008 had been unlawful, that the investigative authorities had failed to undertake basic investigative measures and to examine a number of her requests as well as to provide her with access to the criminal case file. The applicant requested a reopening of the investigation and asked that it be conducted in a thorough and unbiased manner. She also requested to be provided with access to the criminal case file. 68.  On 22 November 2004 (in the submitted documents the date is also stated as 20 November 2004) the Town Court partially granted her claim. The court’s decision stated, inter alia, the following:
“...on 27 August 2001, during a sweeping operation in Urus-Martan, officers of the power structures in an APC under the command of the head of the platoon Mr V.V. from military unit no. 6779 detained Khizir Tepsurkayev....
On 18 August 2004 [the applicant] again requested the prosecutor’s office to resume the investigation in the criminal case, to question witnesses, namely employees of the Urus-Martan district department of the interior and military servicemen from the platoon of officer V.V. who had participated in her son’s detention, and to conduct an effective and objective investigation of the criminal case...[the applicant] believes that the death of officer V.V. should not serve as the basis for the suspension of the criminal investigation as he had acted [during the abduction] with other military servicemen.... [according to the applicant] the investigation had failed to identify or question the officers who had been in charge of the security operation conducted on 27 August 2001 in Urus-Martan, the heads of all power structures who had participated in the special operation, as well as persons responsible for placement of detainees... and military servicemen from the platoon of officer V.V...
... [the applicant] requests that the prosecutor’s office decision to suspend the investigation in criminal case no. 61008 be recognised as unlawful and unjustified; that the Urus-Martan district prosecutor’s office be obliged to conduct a full, thorough and effective investigation of the criminal case and provide her with access to the criminal case file ....
... From the case file materials it follows that the investigation in the criminal case has not been conducted in full. For instance, the investigators failed to take measures to clarify the circumstances provided by Z. Mutsayeva in her request of 18 August 2004. If these circumstances will be confirmed [by the investigation], in accordance with the rules of jurisdiction, the criminal case should be forwarded for further investigation to the military prosecutor’s office. Under such conditions the court finds that the applicant’s requests for a full and effective investigation are substantiated...”
The court ruled that the investigators’ decision to suspend the investigation in the criminal case was unjustified and instructed the authorities to examine the applicant’s requests. The remainder of the applicant’s claim was rejected. 69.  On 2 December 2004 the applicant appealed against the decision of 22 November 2004. In her appeal she referred, inter alia, to the case-law of the European Court of Human Rights. On 25 January 2005 the Chechnya Supreme Court upheld the decision of 22 November 2004.