5.  The applicant was born in 1927 and lives in Šentjur. 6.  On 14 December 1995 the applicant was severely injured in a car accident. The car, driven by the applicant’s husband, was insured with the insurance company ZT. 7.  On 20 May 1997 the applicant instituted civil proceedings against ZT in the Celje District Court (Okrožno sodišče v Celju) seeking damages in the amount of 21,763,835 tolars (approximately 91,000 euros) for the injuries sustained.
On 25 September 1997 the judge presiding the case was appointed to the Celje Higher Court (Višje sodišče v Celju) and the case was transferred to a new judge.
Between 16 March 1998 and 16 November 2000 the applicant made five requests that a date be set for a hearing.
Between 13 June 1999 and 26 October 2000 she lodged five preliminary written submissions and/or adduced evidence.
Of the five hearings held between 5 June 1999 and 18 December 2000 none was adjourned at the request of the applicant.
During the proceedings the court appointed a medical expert.
At the last hearing the court decided to deliver a written judgment. The judgment, upholding the applicant’s claim in part, was served on the applicant on 26 February 2001. 8.  On 14 March 2001 the applicant appealed to the Celje Higher Court. ZT cross-appealed.
On 20 September 2002 the court rejected the applicant’s appeal, allowed in part ZT’s appeal and decreased the awarded damages.
The judgment was served on the applicant on 25 October 2002. 9.  On 14 November 2002 the applicant lodged an appeal on points of law with the Supreme Court (Vrhovno sodišče).
On 19 February 2004 the court allowed the applicant’s appeal in part.
The judgment was served on the applicant’s lawyers on 24 March 2004.