Aside from corruption, patients also face daunting administrative red tape that prevents them from exercising their right to healthcare. “When I went to my primary health care unit to schedule an appointment, they couldn’t fit me in because there is only one ophthalmologist and I had to go back for a new referral,” said pensioner Dragica Zigic, 73.
Osim korupcije, pacijenti se suočavaju i s velikom birokracijom koja ih sprječava da koriste svoje pravo na zdravstvenu skrb. “Kada sam otišla u dom zdravlja zakazati pregled, nisu me mogli primiti jer postoji samo jedan oftamolog pa sam morala ići po novu uputnicu”, kaže 73-godišnja umirovljenica Dragica Žigić.