Following the 1998-1999 conflict, the department helped set up the ministries of Kosovo's first democratically elected government, established government structures at the local and central levels, and ensured the provision of basic services.
Nakon sukoba 1998-1999, civilni dio UNMIK-a pomogao je u uspostavi ministarstava prve demokratski izabrane vlade Kosova, uspostavio je vladine strukture na lokalnoj i središnjoj razini, te osigurao pružanje osnovnih usluga.