Osim korupcije, pacijenti se suočavaju i s velikom administrativnom birokratijom, zbog koje ne mogu vršiti svoje pravo na zdravstvenu zaštitu. “Kad sam otišla u ambulantu primarne medicine da zakažem posjetu, nisu me mogli uklopiti, jer ima samo jedan oftalmolog, pa sam se morala vratiti po novu uputnicu,” kaže 73-godišnja penzionerka Dragica Žigić.
Aside from corruption, patients also face daunting administrative red tape that prevents them from exercising their right to healthcare. “When I went to my primary health care unit to schedule an appointment, they couldn’t fit me in because there is only one ophthalmologist and I had to go back for a new referral,” said pensioner Dragica Zigic, 73.