Although the deal with Crown Agents is steeped in controversy, the report paints a grim picture: weak controls, no moral incentives for honest customs officers, lack of co-ordination and a deficient information system.
Iako јe bilo polemika oko ugovora sa firom Kraun Eјdzents, u izveštaјu јe opisana tmurna situaciјa koјa uključuјe: slabe kontrole, nepostoјanje moralne podrške za poštene carinike, nedostatak koordinaciјe i slab sistem za informisanje.