"They should better start a training programme for tourism managers, because the quality of tourism depends on their investments: better hotels, flawless services, professional personnel … Offering satisfaction for their customers is the winning solution."
«Bolje bi im bilo da počnu program obuke za turističke direktore, zato što kvalitet turizma zavisi od njihovih ulaganja: boljih hotela, besprekornih usluga, profesionalnog osoblja … Zadovoljiti posetioce je pobedničko rešenje».