Aside from corruption, patients also face daunting administrative red tape that prevents them from exercising their right to healthcare. “When I went to my primary health care unit to schedule an appointment, they couldn’t fit me in because there is only one ophthalmologist and I had to go back for a new referral,” said pensioner Dragica Zigic, 73.
Pored korupcije, pacijenti se takođe suočavaju sa velikom birokratijom, koja ih sprečava da koriste svoje pravo na zdravstvenu negu. „Kada sam otišla u moj dom zdravlja da zakažem pregled, nisu mogli da me ubace jer imaju samo jednog oftamologa i morala sam da idem po novi uput“, kaže penzionerka Dragica Žigić, 73.