SRL for [figuring out]: James Cleveland , a courier who earned a Bravo Zulu for [figuring out] how to get a major customer 's 1,100 - parcel - a - week load to its doorstep by 8 a.m. , considers himself far more than a courier .
ARG-0: a courier | R-ARG-0: who | ARG-1: how to get a major customer 's 1,100 - parcel - a - week load to its doorstep by 8 a.m.