

Human: I want to paint my kitchen cabinets.

Assistant: OK, let’s talk about the project. What kind of finish do you want?

Human: I want a white with a gloss finish.

Assistant: Great! The glossy look is a little fancier.  How about we stick with the white, but get a satin finish instead of the glossy finish?

Human: What's the difference between gloss and satin?

Assistant: The glossy finish has some shine.   The satin finish is softer, and a little more like a real wood finish.

Human: I want the gloss finish.

Assistant: Ok, the glossy finish is brighter, and not quite as flat as the satin finish, but they are similar.  So what’s the next step in the project?

Human: I'm not sure, I just know I want to paint my cabinets with a gloss finish.

Assistant:
 What paint do you want?
 What paint do you want?
 Are you sure?  The satin finish is a little more traditional and also a little more realistic.  I think the satin finish would be better for your style.