page_title: Mass Rapid Transit (Singapore)
section_title: Facilities and services
hierarchical_section_title: Mass Rapid Transit (Singapore) / Infrastructure / Facilities and services
caption_attribution_description: English: Updated display map for NSLEWL trains
context_page_description: The Mass Rapid Transit, abbreviated and referred to in local parlance as the MRT, is a heavy rail rapid transit system that constitutes the bulk of the railway network in Singapore, spanning—with the exception of the forested core and the island's rural northwest—the length and width of the city-state's main island. The first section of the MRT opened on 7 November 1987, and the network has since grown rapidly in accordance with Singapore's aim of developing a comprehensive rail network as the backbone of the country's public transportation system, with an average daily ridership of 3.384 million in 2019, approximately 83% of the bus network's 4.099 million in the same period.
  Singapore's MRT infrastructure is built, operated, and managed in accordance with a hybridised quasi-nationalised regulatory framework called the New Rail Financing Framework, in which the lines are constructed and the assets owned by the Land Transport Authority, a statutory board of the Government of Singapore.
context_section_description: Except for the partly at-grade Bishan MRT station (North South line), the entirety of the MRT is elevated or underground. Most below-ground stations are deep and hardened enough to withstand conventional aerial bomb attacks and to serve as bomb shelters. Mobile phone, 3G and 4G service are available in every part of the network. Underground stations and trains are air-conditioned, while above-ground stations have ceiling fans installed.
  Every station is equipped with General Ticketing Machines (GTMs), a Passenger Service Centre and LED or plasma displays that show train service information and announcements. All stations are equipped with restrooms and payphones; some restrooms are located at street level. Some stations, especially the major ones, have additional amenities and services, such as retail shops and kiosks, supermarkets, convenience stores, automatic teller machines, and self-service automated kiosks for a variety of services. Most heavy-duty escalators at stations carry passengers up or down at a rate of 0.75 m/s, which is 50% faster than conventional escalators. The Land Transport Authority (LTA) announced a plan to introduce dual speeds to escalators along the North South and East West lines, to make it safer for senior citizens using them. As a result, all escalators on the two lines, through a refurbishment programme, will be able to operate at a different speed of 0.5 m/s during off-peak hours, with completion being targeted for 2021.
  All stations constructed before 2001 initially lacked barrier-free facilities and wider AFC faregates such as lifts, ramps & tactile guidance systems for the elderly and disabled. A retrofitting programme was completed in 2006, with every station provided with at least one barrier-free access route. Works are still ongoing to provide stations with additional barrier-free facilities.
caption: An SMRT Active Route Map Information System panel showing the current location of a train and upcoming stops
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