I'm not sure where to put this, so I'm putting it here: Neuro-linguistic programming is referenced as a standard technique to be used in the Army's Civilian Affairs manual, in the section on negotiation (STP 41-38II-OFS, Officer Foundation, Standards II Civil Affairs, (38) Officer’s Manual, April 2004).  This may be useful, or not, as a reference or as research material.  I read this recently, and came to Wikipedia to find out what NLP is. I still don't know.  