     I have a Zune 30 GB with a (new) software issue, and its not the firmware,  its the new software (4.0), I have previously updated the firmware multiple times but  now when i try to update it from the new software it tells me that the device  cannot be updated.  I have cleared the device (of both content and firmware)  and it still refuses to update the device.  I have tried on multiple PCs also.