`:As a sub-mariner, I'm sure you are quite aware what ``over and out`` means. :However, your request is very polite, and entirely reasonable, so it would seem both very impolite and very unreasonable not to reply, and hence I had intended to respond usefully. :But Mr Beestra has taken on the role of divine retribution and dramatically interferred. :I hope you won't be offended if I don't reply right now. :In very brief summary, I  had intended to say something to the effect that your knowledge in the area is thorough and reliable. However, your manner is somewhat abbrasive - in my personally admitted completely biassed opinion: ``It ain't what you do, it's the way that you do it.`` :Any further response would almost certainly lead to me making comments about Mr Beestra's objectivity, so I won't continue. :My closing comment would be: Please keep up the good work, but take off your hobnail boots and replace them with soft slippers. :Best wishes,     `