professionalism is not only about having the right qualifications and technical skills, but also about having appropriate standards of respect, courtesy and integrity in dealing with members of the public.

ukuqeqesheka akusikho nje ukuba neziqu ezifanele namakhono omsebenzi ku phela, kodwa futhi kumaye lana nokuba nenhlonipho, ukuzehlisa kanye nobuqotho uma usebenza ngabantu bomphakathi.
