Want Hopeful Signs From 2016? Look to Some of Its Aggravations. Lieber, Ron, Consumer Protection, Personal Finances, Colleges and Universities, AIRLINES AND AIRPLANES, Vouchers, Luggage and Packing, Credit Cards, Automobile Renting and Leasing, College Abacus (Educational Credit Management Corp), Hertz Global Holdings Inc, JPMorgan Chase & Company, Dimon, James