Flight Attendant Current
Situational Awareness; Communication Breakdown
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Other / Unknown
General None Reported / Taken
Incorrect / Not Installed / Unavailable Part; Equipment / Tooling; Aircraft
The Red Quarter-Turns [latch brackets] used to secure the [Service] carts in place are too short on the B777D to also secure the doors. On this flight; all carts were latched closed. On takeoff; I watched as the aft-facing carts in First Class (F/C) Galley rocked back and forth; causing the latch to move upward. I could not get to it before the door unlatched itself. The door swung open and five racks of glasses and coffee mugs fell out and smashed to pieces on the Galley floor! The Quarter-Turns just barely reach the top of the cart door; but with movement; they are ineffective at preventing the door from opening. They need to be replaced with the longer ones found on other versions of the B777.
A Flight Attendant reports the Red Quarter-Turn latches used to retain First Class galley service carts were too short to secure the cart doors during takeoff. Five racks of glasses and coffee mugs that fell out were smashed to pieces on galley floor on a B777-200 aircraft.