Flight Crew Multiengine; Flight Crew Instrument; Flight Crew Air Transport Pilot (ATP)
Flight Crew Last 90 Days 173.12; Flight Crew Total 25255; Flight Crew Type 9520.72
Situational Awareness; Confusion; Other / Unknown; Physiological - Other; Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
General None Reported / Taken
Company Policy; Human Factors; Environment - Non Weather Related
We were met at the hotel by the van to be transported to ZZZZ [airport]. The driver wasn't wearing a mask when he loaded the bags. He finished loading and sat down in his seat without a mask. I said something to the effect of; 'You aren't wearing a mask?' He didn't really say anything. After a few seconds; I said; 'Since you aren't wearing a mask; we will need fresh air.' I assumed that after seeing the 4 pilots with masks on and me saying something; he would put his mask on. He never did.Instead; he started fumbling with the AC controls. I told him that without a mask; we would need the front windows opened in order to ensure ventilation in the van. He eventually complied. We then drove 30 minutes to ZZZZ with the windows open with the OAT ~ 34 degrees. We were freezing cold.We were all upset; cold; and potentially distracted for our flight. This is a safety of flight issue. We used our CRM skills to identify this threat and deal with it. But; the bottom line is that we shouldn't have had to deal with this easily avoidable threat in the first place.
Air Carrier Captain reported the van driver from the hotel to the airport would not wear a face mask.