Flight Crew Instrument; Flight Crew Multiengine; Flight Crew Air Transport Pilot (ATP)
Communication Breakdown
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy
General Maintenance Action
Procedure; Human Factors
Upon arrival at ZZZ; Ramp informed us that the door was completely off of the DG (Dangerous Goods) can in position 1R. Additionally; the Hazmat agent stated that the latches all appeared to be unlatched. It is impossible to know if the door was ever put into position or if it was installed and not latched. FO (First Officer) stated that she was unsure of its condition after inspection but was certain that the hose had been properly connected.There was a failure of the Hazmat agent to properly close/latch the door as well as a failure of the ramp agent to visually confirm prior to closure of the rigid cargo barrier door.Rigid compliance to DG procedures and independent verification is necessary.
B757-200 Captain reported that the Hazmat agent at destination notified crew of Dangerous Goods container improperly secured for air transport.