Dispatch Dispatcher
Communication Breakdown
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy
Flight Crew Overcame Equipment Problem; Flight Crew Returned To Gate; General Flight Cancelled / Delayed; General Maintenance Action
Human Factors
Air Carrier requested [taxi clearance] to deice [pad] after push to get the [Release] for this flight. After they deiced; Ramp Tower got a call concerning HAZMAT packing. The flight is now returning to the gate to deal with the HAZMAT.
Air Carrier Dispatcher reported aircraft on a ground gate return to correct a Hazmat loading irregularity.