Air Traffic Control Fully Certified
Air Traffic Control Time Certified In Pos 1 (yrs) 19
Communication Breakdown; Confusion; Situational Awareness; Time Pressure
ATC Issue All Types; Airspace Violation All Types; Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Human Factors; Procedure
Per LOA with PHX Approach; aircraft on the Jesse Arrival can be blended/stacked with EAGUL Arrivals. Controller in PHX Approach had already asked me to pull out 1 Jesse arrival if the inbound stream which I complied with. His communication was rude and vague. The aircraft mentioned above were coordinated with the Apache Sector Controller. I coordinated descending to 140 and 250 knots to protect for Aircraft X. The rude controller responded 'What am I gonna do with that?' I told him I had no idea because I don't work in that facility but I was complying with the letter. He told me he wasn't going to accept the handoff and to spin him. I told him I wasn't going to spin him; that I had numerous EAGUL arrivals in the stream behind him and that he needed to take the handoff. He told me no; he wasn't going accept the aircraft and to spin him. I told him I absolutely was not going to spin the aircraft unnecessarily. I hung up [and] waited for him to accept the hand off which he didn't do. I called him back and told him he needed to take the hand off and comply with the letter and he refused. I decided instead of risking safety of flight for all aircraft on the EAGUL behind him due to this controller's lack of ability or understanding of facility agreement letters; I would let the aircraft continue. At no time was safety compromised. I shipped the aircraft to Phoenix Approach Control without a handoff. I would address the issue at the TRACON level. It's been an ongoing issue with P50 and ZAB.
Albuquerque Center Controller reported an airspace deviation due to unprofessional Phoenix TRACON Controller not accepting the aircraft.