Flight Attendant Airline Total 0; Flight Attendant Number Of Acft Qualified On 0; Flight Attendant Total 0; Flight Attendant Type 0
Communication Breakdown; Situational Awareness
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Illness / Injury; Inflight Event / Encounter Weather / Turbulence
General Physical Injury / Incapacitation
Aircraft; Human Factors; Procedure
I wanted to report a serious safety issue that occurred. Our flight was in the process of landing; and I was seated in the very rear of the plane; two rows in from the back. During the landing process; our plane hit turbulence and two large metal containers flew out of the rear of the plane and hit the gentlemen next to my chair. I asked him if he was injured; he held his head; and didn't response. I asked him again; and he said he'd be ok. Thank God this wasn't worse.Several times during the flight passengers got up while the seat belt sign was off. Several passengers were told to sit down; but after not speaking English; were allowed to continue waiting for the laboratories to open up. When this event occurred these large containers flew out at a fast speed; and I honestly think could have killed any passengers; had any been breaking the rules at that point. [I observed that] the latches holding these bins in were clearly not closed. I find this to be a safety issue; not only because there obviously wasn't proper training on ensuring the safety of the passengers by closing the latches; but I also feel there should be safety mechanisms that should alert flight attendants if these latches are not closed while the bins are in place.
A passenger reported that large metal containers from the galley were displaced in turbulence and made contact with a passenger's head.