Flight Attendant Current
Communication Breakdown; Situational Awareness; Workload
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Company Policy; Environment - Non Weather Related; Human Factors
Passenger assigned to [seat] XX1 or XX2; sat in XX2. He requested several times to switch seats to the AFT FA for social distancing. During our briefing with the Gate; we witnessed her inform all passengers that our aircraft was at capacity in terms of social distancing and offered passengers to travel on a later flight. The Agent also called passengers up one by one and spoke to each passenger regarding their seat assignments. We had several passengers during our flight complain regarding our capacity. The specific passenger asked the AFT FA several times and she apologized and offered him to speak to the Gate Agent; he declined. After we completed our safety demo the passenger got buckled up and stretched completely out in YY3/4. The AFT FA asked me to follow up with this passenger and I spoke to him apologizing; stating that row YY was blocked to allow social distancing for the FA's. He was very curt and rude when asked to return to his assigned seat for safety. I also explained that we were actively taxing to the runway and that it is a federal regulation to [not] move around the cabin at this time. I notified the Captain that reassured me that I handled it properly. He was also aware that we were over capacity in terms of social distancing and told passengers that he would get them as quickly and safely as possible to their destinations during his welcome announcement at the gate. He asked me to document. The passenger requested my name as he exited the aircraft.Several passengers were dissatisfied regarding social distancing on the aircraft.
Air Carrier Flight Attendant reported the flight was over capacity per social distancing policy and reported one passenger was uncooperative regarding social distancing during the flight.