Any Unknown or Unlisted Aircraft Manufacturer
Training / Qualification; Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
Company Policy; Procedure; Human Factors
Customer service agent moved jetway without a guide person present and the person that was going to guide the jetway was reeling the p/c hose in place [and] almost got pinned under the jetway cause the jetway was moved without a guide person.
When the driver failed to utilize a ground guide while repositioning a jetway a ramp person narrowly avoided injury.