Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Human Factors; Environment - Non Weather Related; Company Policy
I was the D Flight Attendant sitting in seat X4 (assigned jump seat). There was a [reward system passenger] sitting behind me in [seat] Y4 and his traveling partner in [seat] Y6. This was my first flight back after a COVID exposure from the plane. During boarding I asked Y6 to make sure her mask stayed over her nose. She said it kept falling down. I offered one of ours but she declined. During the safety demo I once again asked her to pull up her mask. As soon as we took off they both removed their masks. Multiple times I asked them to put their masks on. When we were cleaning up for landing the passenger in Y4 started shouting at me asking for my name. He said because he had a drink in front of him he didn't need to put on his mask. I once again explained our policy was that it was only supposed to be removed briefly. He said he had been on 7 different flights and nobody had asked him to put on his mask. I was the first one. I called the B Flight Attendant to join the conversation. She reiterated our policy. After talking to him for a while he said he was extremely frustrated with the inconsistency of mask policy enforcement. He calmed down when we all agreed there should be more consistency with enforcing or explaining our mask policy.Just wanted to write this up as a safety issue. He also said he would be writing in to Airline.  As a [person in the reward system] not sure if he knew better and just didn't want to wear the mask or if nobody on other flights has actually enforced our mask policy. But as someone who travels as often as he does. He clearly needs some clarification.
Flight attendant reported a passenger was not compliant with face mask policy.