Commercial Fixed Wing
Flight Crew Instrument; Flight Crew Multiengine; Flight Crew Air Transport Pilot (ATP)
Flight Crew Last 90 Days 125; Flight Crew Type 9750
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Human Factors; Company Policy; Environment - Non Weather Related
During boarding; flight attendants noticed four passengers that were being loud and disruptive and using foul language. There was discussion on the possibility of some of those in that group being intoxicated. Ground Supervisor was notified and came to address the situation. He elected to remove one of the passengers in that group. The determination was made between the crew to continue with the other Customers in that group.Approximately 30 minutes before arrival in ZZZ1 the in-flight crew called the cockpit to request another Ground Supervisor meet the aircraft due to those remaining three individuals in that group refused to comply with putting their masks over their nose and mouth. Dispatch was not notified at the time due to task loading during the descent and coordinating with Ground Ops and the usual business during the descent/landing phase of flight.  After helping ensure the situation was being resolved upon arrival; I neglected to contact Dispatch.
Air carrier Captain reported a group of passengers appeared to be intoxicated during boarding.  One of the passengers was removed from the flight; the others were reportedly not compliant with face mask policy during the flight.