B737 Next Generation Undifferentiated
Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Flight Crew Last 90 Days 178.58; Flight Crew Total 6274.63; Flight Crew Type 6274.63
Situational Awareness
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy
Flight Crew Returned To Gate; General Maintenance Action; General Work Refused
Human Factors
After pushback; Operations informed us that a DG item had to be relocated to another cargo bin.  We advised that we received a NO DG message.  Operations then informed us that a lithium battery had to be relocated. We advised operations that Section 9.30.3 of the FOM states no lithium batteries are to be loaded.   Operations then said they were removing batteries. Departed uneventfully.
Operations informed us of the need to transfer bags from one cargo hold to another to 'encircle' a 24 lbs package with a lithium ion battery. Our aircraft servicing firm indicated no dangerous goods and lithium ion batteries are prohibited in the cargo hold per the FOM. Package was removed.
B737 flight crew reported being notified to return to gate to correct Hazmat load configuration error. Flight crew additionally reported no NOTOC provided to crew. Hazmat removed prior to departure.