A320
Flight Attendant Current
Other / Unknown
Aircraft Equipment Problem Less Severe; Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor
Aircraft Equipment Problem Dissipated; General Evacuated; General Maintenance Action
Human Factors; Aircraft
During the deplaning process catering came on board and provisioned the aircraft. After removing the last cart the catering person said our airplane is on fire and pointed to the tail of the aircraft. She hurried to close the door. At that moment Flight Attendant (FA) A called to the aft galley and I informed him that catering said the aircraft is on fire and we need to get everybody off the plane. I started shouting commands to the passengers to leave belongings and get off the airplane and FA C got on the PA from the aft galley and informed people to leave everything and get off the plane due to a fire in the back of the airplane. 3/4 of the passengers had already deplaned however; we had two wheelchair passengers seated in the back that slowed down the deplaning process. Unfortunately because there were two Flight Attendants in back of the airplane and only one upfront we were unable to assist the wheelchair passengers. Passengers continued to retrieve their bags out of the overhead compartments and we continued to shout commands to leave everything and get off the airplane. FA A made a PA from the front of the plane trying to get passengers to leave their belongings and get off as quickly as possible due to a fire. After the last passenger deplaned the aircraft we spoke to maintenance in the flight deck and he informed us it was safe to get our bags and get off. The three of us checked the cabin to make sure everyone was off and removed all the passengers bags that were left on board and took them up the jetway for the passengers to receive their bags back. We were informed that the back of the airplane was on fire and it had a very strong odor of fuel and smoke.
A Flight Attendant reported being informed that the tail of the aircraft was on fire during deplaning. The Flight Attendants commanded the remaining passengers to evacuate and leave their belongings.