A300
Flight Crew Air Transport Pilot (ATP)
Situational Awareness; Human-Machine Interface; Distraction
Deviation - Altitude Undershoot; Deviation / Discrepancy - Procedural Clearance; Deviation / Discrepancy - Procedural Published Material / Policy
Air Traffic Control Issued Advisory / Alert; Flight Crew Became Reoriented
Human Factors
On climbout the filed altitude was FL330 ATC told us to maintain FL310. He said he needed us at that altitude for a while. We both decided to get coffee and while pouring the coffee; ATC gave us a climb to FL330. I set FL330 in the FCP and pulled the knob. Distracted with the coffee pouring; I failed to confirm the aircraft going into the climb mode. A few minutes later ATC called and said; 'Didn't I give you a climb to FL330?' We said; 'Yes.' I realized my mistake.
[Narrative 2 contains no additional information].
A300 flight crew; distracted by getting coffee; failed to execute a climb to a higher altitude until alerted by ATC.