B737-800
Flight Attendant Current
Training / Qualification; Situational Awareness
Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy
Company Policy; Human Factors; Manuals
My crew of 3 flight attendants; pos 1;2 & 4 worked a reconfigured 737-800 aircraft which had just entered the system with over 150 seats. The company is in process of reconfiguring 737 aircraft with over 150 seats. We did not realize this ac; had been reconfigured until we boarded the same ac the next day. On this flight departing the next day we had a #3 join our crew. This is when we realized our mistake. Flight Attendants need to be made aware that these aircraft are entering the system before the date when they are expected.
We flew a leg with 3 flight attendants; and we had a light load. On our flight home the next day we had an extra #3 on our crew. This aircraft was the new configuration requiring 4 flight attendants.....we were unaware of this when we flew out on the same aircraft. This occurrence was called in by our #2; and the union was contacted when we became aware of this situation. We were unaware 4 flight attendants were needed on this aircraft with such a light load. Confirm staffing requirements on the aircraft being flown.
Two flight attendants report operating a B737-800 flight with three flight attendants and discovering the next day that the aircraft had been reconfigured with more than 150 seats; requiring a fourth Flight Attendant.