Commercial Fixed Wing
Maintenance Powerplant; Maintenance Airframe
Situational Awareness; Time Pressure; Training / Qualification; Human-Machine Interface; Communication Breakdown
Aircraft Equipment Problem Critical; Deviation / Discrepancy - Procedural Maintenance; Deviation / Discrepancy - Procedural Published Material / Policy
General Maintenance Action; General Flight Cancelled / Delayed
Company Policy; Equipment / Tooling; Procedure; Software and Automation
The scenario of my report happens multiple occasions while working with maintenance manuals and in software program from my IPAD on an almost daily basis.While working in [various programs] on my IPAD to reference AMM data; [and] to document maintenance actions; my IPAD 'times out' requiring me to log back on to all of these applications. When this happens; there is no 'history' saved to refer to; no 'recent pages' stored for reference; and no data is saved that was being entered into a log page for sign off; update or deferral purposes. I am required to log back into all applications and they open as if I have not used them at all during my shift. Any clue or trail of pages I had been viewing is lost. This happens typically at least a few times a shift; some days several times. It has happened during gate calls during troubleshooting with full planes; as well as right in the middle of entering a sign off; update or deferral into software program; and right in the middle of working a maintenance procedure on the airplane and actively referencing the selected AMM pages.  All scenarios MULTIPLE times.Aside from the obvious time wasted and frustration factor of constantly re logging in and re launching applications; re finding AMM pages; and reentering log page data that was lost; the bigger concern here is the potential of an FAA ramp check to verify AMM procedure compliance. When my IPAD times out; it is without warning; without recourse or remedy. If I am 'Ramp checked' for FAA compliance and I suddenly have to 're log in' to [software programs]; the appearance to the FAA inspector is that I never had these manuals open in the first place which would be false; which leaves my license open to FAA scrutiny at no fault of mine.I've inquired to the 'hangar IPAD person' that randomly comes on midnight shift but was told my issues 'couldn't happen' the way I described and my issue was basically dismissed; so no remedy or resolution was offered.
Technician reported many issues with maintenance iPad are causing numerous delays.