Commercial Fixed Wing
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Hazardous Material Violation
General Work Refused
Human Factors
Stores dropped DG (dangerous goods) paperwork to manifest without the freight. The Cargo team refused to manifest as the freight was not present. I received from the Store Supervisor that the team failed to manifest the shipment. I explain to him that we need to be able to check the DG label; checklist prior to manifesting.
Air Carrier Cargo personnel reported refusing Dangerous Goods paperwork to manifest Hazmat shipment without the accompanying Hazmat cargo.