B777-200
Flight Crew Air Transport Pilot (ATP)
Distraction; Confusion
Deviation / Discrepancy - Procedural Published Material / Policy
Air Traffic Control Provided Assistance; Flight Crew Requested ATC Assistance / Clarification; Flight Crew Became Reoriented
Chart Or Publication; Airport
During taxi out on ramp we attempted to follow ground controls instructions. However the taxiways have recently been renamed. Additionally the Jepp 10-9 has the old info and 10-9B has the new taxiway info. Ground control appeared to be working off old taxiway info. Assigned us L1 exit. Captain stopped aircraft to verify exit and ground sent follow me [vehicle] out to assist turn back to new L2 (old L1).Issue Pilot alert message warning of Jepp chart needs to be updated. Contact Jepp to alert them of need for update.
Taxi out from Apron 3 Rio de Janeiro (SBGL). Taxi instructions were Y2-L1-N-Q (confirmed twice). ATIS stated Apron 1 taxi limited to CAT C aircraft with wingspan less than 33 meters. From Apron 3 we taxied via Y (no other taxi line). From Apron 2 we taxied via Y (Y2 did not allow wingtip clearance). We stopped short of Apron 1 since the Y taxi line disappeared; leaving only Y1/Y2 (which did not allow adequate wingtip clearance). A red line island in between Y1 and Y2 is where the old Y taxiway used to be. We stopped and asked ground for instructions. We were told to 'continue straight ahead' then later told to 'stop; and hold position'. A Follow-Me truck was assigned to lead us out of the Apron area. We executed a 180 degree turn (impossible if we had been a [larger aircraft]) and were led out via an unmarked taxiway that is either L-1 (Jepps 10-9) or L-2 (Jepps 10-9B) to taxiway K; where the rest of the taxi was uneventful. Jepps 10-9; 10-9B; and taxiway markings all conflict. The Ground ATC gave instructions inconsistent with ATIS; Jepps charts; and taxiway markings. The old L1 taxiway marker is blacked out--the taxiways are effectively UNMARKED for entry into the Apron areas. Jepps Taxi chart 10-9B is effective 26 MAY 16. L-1 is the old EE at the north end of Apron 1. Jepps Airport chart 10-9 is effective 24 OCT 14 and EE; L-1; L-2; and L-3 all are different than the current 10-9B. Taxiway markings do not match either chart; and are completely blacked out in some places; leaving the field effectively unmarked.
B777 flight crew reported being unable to comply with taxi instructions at Rio De Janeiro Airport (SBGL) because the airport taxiway depiction; provided on the current Jeppesen charts; did not agree with the actual signage on the field. A 'follow me' vehicle was required to assist the crew with the taxi clearance.