Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown; Situational Awareness; Workload
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Environment - Non Weather Related; Human Factors
Passengers bag was too large to fit in overhead bin; I advised bag needed to be checked. I noticed the face mask was down and asked her to cover her nose and mouth. She said that her mask just fell down when she sat in her seat. I advised her that her mask had been down since she tried to stow the bag. She started yelling at me and ask if I was the mask police? I said no; but if your mask doesn't fit; I can provide you another mask; she declined. I told the Captain and forward Flight Attendant because the passenger would not comply. Forward Flight Attendant asked passenger if she needed another mask; she complied wearing her own mask. I had to ask the passenger to pull up her mask a second time.  When deplaning; passenger had mask down again.
Flight Attendant reported a passenger would not comply with face mask policy.