Commercial Fixed Wing
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Environment - Non Weather Related; Human Factors; Staffing
For the last few months; I have noticed that many of our Ground Crews; once the brakes are set; are disconnecting the headset prior to me releasing them. I try to catch them before and advise them that we need to stay in communication until I release them or the roll back of the number one engine. After the brakes are set it is usually the number two side Wing Walker who will walk up and disconnect the headset and close the communications door and then walk away; holding up the pin and the bag. If there were a problem; at this point the only access we have would be hand signals. Is there any way that a Ground Operations memo could go out to Ramp Personnel reminding them that it is the Captain who advises them of when to disconnect the headset and clears them off?Preventative Measures: Reminders to our Ramp Personnel of the proper procedures for safety.
An air carrier pilot reported that ground crews; once the brakes are set; are disconnecting the headset prior to the pilots releasing them.