Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Human Factors; Environment - Non Weather Related; Company Policy
Had 2 issues of non-compliance of company policy on same flight:1. None of our catering personnel were wearing a mask while catering our aircraft.2. We had a non-revenue pilot board our flight with required mask on. Then as I observed him from back of aircraft; as soon as he got to his row he took off his mask and put it in his uniform jacket. I came forward and asked him if he needed another mask and he said; 'No; I have one.' I asked him to please put it on. He complied until I walked past him; then took it off again. I mentioned it to our Purser. As she was doing cabin compliance checks with me prior to closing main cabin door; Purser again had to ask him to; 'Please put on mask again.' He complied at that point.
Flight Attendant reported catering personnel were not wearing masks; and a non-revenue pilot was not complying with mask usage until pilot was asked twice to comply.