B737-800
Flight Crew Air Transport Pilot (ATP)
Human-Machine Interface; Troubleshooting; Workload
Aircraft Equipment Problem Less Severe
Flight Crew Became Reoriented; Flight Crew Took Evasive Action; Flight Crew Overcame Equipment Problem
Aircraft
Enroute both Captain and First Officer iPads would not access the Jepp charts for the destination. When the destination was selected the Jepp APP would crash. I consulted with Dispatch and decided to activate an [airline wifi] account to receive emailed charts from dispatch. Dispatch sent me required charts for our destination via email. We proceeded to our filed destination and landed normally.I'm not sure what needs to be done to fix the iPad issue.
Both Captain's and First Officer's iPads could not access destination JEPP charts. Dispatch emailed the necessary destination charts to them inflight.