B737 MAX Series Undifferentiated
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Weight And Balance; Ground Event / Encounter Ground Equipment Issue
General None Reported / Taken
Procedure
While unloading the aircraft; we removed the city bags first at the direction of the supervisor; which meant we emptied the front of the airplane. There was about 2900 lbs of bags and mail in the rear of the plane. As the passengers were getting off the plane and we started to down load the bags; I notice the first nose strut was starting to move; we were unable to reach the GPU panel to plug the ground power in. A few minutes later the plane nose gear strut appeared to be a full extension BUT THE tire never came off the ground. We were told that tail stands were not needed on the 737 MAX.... I believe we should revisit that decision; or maybe look for another solution.
Ramp employee reported full extension of nose strut of a B737 MAX aircraft during unloading.  A tail strike was not reported.  Reporter questions the lack of tail stand use procedure.