B757 Undifferentiated or Other Model
Dispatch Dispatcher
Time Pressure
Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Weight And Balance; Deviation / Discrepancy - Procedural Hazardous Material Violation
Flight Crew Overcame Equipment Problem; General Flight Cancelled / Delayed
Human Factors
After block out but before takeoff I was notified that Aircraft X had DG/ lithium ion batteries [onboard]. The crew was not aware so I notified them. I was able to send the paperwork to the ACARS printer and send a picture of the paperwork to the pilots cell phone. After that the crew and I determined the flight was good to depart. I also called the DO and he told me to have the crew fill out [a report].
As we were getting cleared for takeoff; ACARS message to not take off due to messed up DG paperwork. Takeoff clearance cancelled by Tower. Cleared for takeoff. As we were moving to runway; ACARS message to not takeoff as DG paperwork incorrect. Our signed DG paperwork said 'no DG'. We indeed had ADG lithium batteries. ACARS message to call Dispatcher. I called Name and he said he could text me a picture of the correct DG paperwork. I also asked him to send me correct data via ACARS. He did both. I asked if we were legal to takeoff and he said yes. In flight we got another ACARS message from Name quoting FOM verbiage and he said he consulted with the DO and the recommendation was to also fill out a [report]. Bottom line is we were handed incorrect DG paperwork.
Air carrier Dispatcher and flight crew reported that missing required Hazmat documents were provided prior to departure.