Commercial Fixed Wing
Aircraft Equipment Problem Less Severe
General None Reported / Taken
Equipment / Tooling; Human Factors
I recently flew to ZZZ on a Company X flight. On the flight; I noticed something that I felt was unsafe about the new seats on [this company's] flights. The seat is designed to hold a device but the device holder is not safe in emergency situations.When there is no device in the holder; the holder slides down but the top of the holder protrudes from the back of the seat. The holder is very sturdy and metal and will likely cause serious injury if anyone hits their head on it during an emergency landing or crash.The holder design can be improved so the top folds down flat so that when the holder is empty. The device gripper at the top is no longer protruding from the back of the head rest. It just needs a simple hinge. Also; the device does not need to be metal if it is only holding a phone or tablet. It could be made of a material that could break more easily so if someone does strike their head on the top; it will break instead of making a really serious dent in someone's head.
Passenger reported the device holder in the passenger seat may cause serious injury during irregular situations.