B737-800
Flight Attendant Current
Troubleshooting
Aircraft Equipment Problem Critical; Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Other / Unknown
Air Traffic Control Provided Assistance; Flight Crew Diverted; Flight Crew Overcame Equipment Problem; Flight Crew Requested ATC Assistance / Clarification; General Flight Cancelled / Delayed; General Maintenance Action
Aircraft
During cruise at around XA:20 the B Flight Attendant and I were sitting on the aft galley jump seat on the right side of the aircraft and the B Flight Attendant said 'do you smell that'. I lowered my mask and said yes. The B Flight Attendant; I; and the C Flight Attendant smelt a burning smell that smelt electrical. The B Flight Attendant called the A Flight Attendant to notify her and to tell the Captain. For the safety of flight all flight attendants began to search for the location of the burning smell; and used the backs of our hands to locate any heat. The Captain called and suggested that two flight attendants return up front then return to the back to see if the smell was still apparent. The A and the C went back up front and then the A only came back. The B noticed the vent closest to the aft galley service door was warm and the odor of something burning was coming from that vent. I got down on my knees to smell the vent and did notice and odor and the vent was very warm on aircraft right. The A called the Captain to relay our information. Time was now XA:30 and Captain said to clean up the cabin; we would be diverting to ZZZ. At XA:40 cabin was cleaned and Captain called to say we were landing in 15 minutes. The cabin lights were all off and we asked the Captain if it was him; and now the vent was cool to the touch. We landed in ZZZ and passengers remained seated.
B737-800 Flight Attendant reported a fume event during cruise of a burning odor that smelled electrical resulting in a maintenance diversion.