Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Environment - Non Weather Related; Human Factors; Company Policy
Passenger X was non-compliant with face mask.After door closure;  F/A B informed me that a Passenger X would not keep his mask on. I called F/D and let them know of the situation and asked to hold pushback until aft FAs determined whether Passenger X should continue on the flight. Passenger X complied initially and we departed without further issue.During cruise F/A B communicated to me that he had asked Passenger X several times to keep his mask on - as he was not eating or drinking. I went aft and asked Passenger X to wear his mask as well; which he had stuffed into his pocket. He was visibly annoyed and didn't initially comply. As he was connecting on another flight; we also notified pilots of the situation. Passenger X; was non-compliant with face mask.Better policy/procedure is needed between FA; Pilot; and station workgroups and their roles. It doesn't feel particularly safe to send someone who is knowingly non-compliant onto another crew or CSA.
During boarding I observed Passenger X; without his face mask on and asked him to please pull his mask up; which he did. After the demo as I walked to the back; I observed Passenger X with his face mask down again. I told him to put it up. And then I reminded him that he had agreed to wear a face mask is a condition of flying with us this evening. I told him I was not playing games. I told him; this could jeopardize his ability to fly with this airline in the future. I asked him if he understood and he said he did. Later on; after the service; I was going through the cabin picking up trash and observed Passenger X without a face mask. It was not on his face around his neck. It was nowhere to be seen. I looked him squarely in the face. He saw me looking at him and made no move to put his face mask on again. I called the A FA and told her about [the] issue. She came back and told Passenger X to put his face mask on and he did. We conferred and I explained that I had warned him twice earlier. He is connecting to ZZZ tonight or later on this morning. The flight deck has been apprised of his actions.
Flight attendants reported a passenger needed to be continuously reminded about having to wear a face mask.