No Aircraft
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Security
General None Reported / Taken
Procedure
At the new X gates. We have a new self service kiosks the passenger can print a bag tag and is told to leave the bag on the bridge. If the gate agent does not see the bag tag and the passenger does leave the bag on the bridge the passenger has not been asked the hazardous materials questions such as ion batteries etc. Also if the ramp agent picks up the bag they would think the questions have been asked. I would think this could lead to potential safety issues. I am concerned that hazardous materials could be unknowingly be placed on an aircraft without the questions being asked.
Air Carrier Ramp personnel reported passenger procedures for self serve kiosk; located at boarding gate; in need of revision.