B767-300 and 300 ER
Flight Crew Air Transport Pilot (ATP)
Communication Breakdown; Situational Awareness
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Ground Strike - Aircraft
General None Reported / Taken
Human Factors
We had a great deal of difficulty establishing contact with Tower. We were finally cleared for the visual. On final we were on speed and had no sink rate warning. We had a hard landing. We didn't realize that we had a tail strike until we were taxiing in. This was indicated by an EICAS message.
[Report narrative contained no additional information.]
B767-300ER flight crew reported a hard landing resulted in a tail strike.