Commercial Fixed Wing
Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Communication Breakdown; Confusion; Other / Unknown; Troubleshooting; Workload
ATC Issue All Types; Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Chart Or Publication; Procedure; Human Factors; Environment - Non Weather Related
I don't fly in and out of DEN frequently; but when I do I increasingly hear Ground Controllers getting quite agitated when we call at the spots for taxi. One time a Controller even stated; 'this must be your first time here because you're not supposed to call at the spot; I'll call you'. I've looked through our company pages and 10-9 pages and can't find any reference as to whether or not we are expected to call at the spots. If we are; in fact; not supposed to call; it would be appreciated if a note could be added to the pages.
Air Carrier First Officer reported inadequate DEN hold spot communications procedure charting.