B737 Undifferentiated or Other Model
Flight Attendant Airline Total 37; Flight Attendant Number Of Acft Qualified On 4; Flight Attendant Total 37; Flight Attendant Type 100
Physiological - Other; Confusion; Distraction; Situational Awareness; Workload
Flight Deck / Cabin / Aircraft Event Illness / Injury; Inflight Event / Encounter Weather / Turbulence
Flight Crew Took Evasive Action; Flight Crew Became Reoriented; Flight Crew Landed in Emergency Condition; General Physical Injury / Incapacitation
Human Factors; Weather
Immediate and severe turbulence. Plane was violently moving back and forth and up and down for about 5 minutes. I was in the bathroom and was knocked to the floor. Wedged myself between the sink and wall with my legs and arms. Passengers were yelling and inserts were crashing to the floor. Cans exploding. All carts were closed and locked. When it subsided I left the bathroom to check on passengers and other crew members. Galley was filled with debris. I could see a body on the floor in the aisle. Turned lights to bright. Flight attendant had been knocked to the floor. The other flight attendant picking up garbage had made it to a seat. Passenger in last row said her back was injured. Paged for a doctor and we had 4 on board. I went back and started cleaning up galley as captain said we were given clearance to go straight to our destination. Paramedics met flight and took flight attendant and passenger to hospital. The rest of us were very shaken mentally and 2 of us went to see our own MD's I sprained my neck; lower back; right shoulder and chest. Bruised tail bone and abrasion.
A B737 Flight Attendant reported severe turbulence at cruise which resulted in a Flight Attendant and passenger needing medical attention immediately after landing. The reporter sought medical aid at home for back; neck and other injuries.