Commercial Fixed Wing
Flight Attendant Current
Situational Awareness
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Illness / Injury; Inflight Event / Encounter Weather / Turbulence
General Physical Injury / Incapacitation
Procedure; Weather
While working the galley; the seat belt sign came on; but we continued service. Turbulence was light. We were handing out water and ice cream; and also picking up from the A zone aft. Suddenly the aircraft severely dropped. I was lifted completely off my feet and hit the ceiling in the aft galley and then was just as quickly slammed back to my feet and the floor. I kind of crumpled down. Five flight attendants were on the floor plus one passenger. Two crew grabbed jumpsuits; but there are only two jumpsuits in the back. A flight attendant who was back helping also sat on the floor in front of the 4L lavatory. Eventually it smoothed out; but I was feeling back pain. I tried to file the claim while on layover; but the phone number and all 'links' to this page would not load overseas.
A Flight Attendant reported that during some light turbulence the aircraft suddenly dropped injuring a Flight Attendant.