Commercial Fixed Wing
Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Procedure
The new company tracking system went into live production which slightly altered the procedures outlined in our procedure manual. ZZZ Stores Management issued a Memorandum providing additional directives on how to complete the Air Waybill and dictated which COMAT shipments would be assigned AOG status and which would be assigned Must Ride status which superseded the procedure manual. An additional Memorandum was issued from ZZZ Stores Management which required additional procedural guidelines to make 'Positive Contact' with Ramp personnel when delivering AOG COMAT Shipments further deviating from the procedure manual. These directives has caused the over abundance of AOG COMAT Shipments.ZZZ Stores Management mandated the deviation of published procedures COMAT Shipments. The Line Maintenance Management should issue a revision to the procedure manual as soon as possible; and in the mean time all Stores should adhere to the current policies and procedures listed to the fullest extent possible.
Reporter stated that new procedures at his station are causing excessive COMAT shipments on company aircraft and are not being tracked correctly.