No Aircraft
Other / Unknown; Physiological - Other
Other Unwanted Situation
General Physical Injury / Incapacitation
Company Policy; Human Factors; Airport
Today; an employee partially lost consciousness; and became unresponsive. She could not walk; and could not respond to questions. The clinic refused to render aid; stating that they would not leave the clinic area in order to attend to the employee. The decision was made to call for an ambulance to pick her up; since her condition seemed to be potentially life threatening. The ambulance took between 20 minutes and half an hour to arrive. At this time; I do not know if the employee survived the wait; or if she has recovered.We work at an airport; where aircraft incidents; traumatic injuries; terrorist attacks and other violent criminal acts might reasonably occur. In addition; natural disasters; severe weather and critical infrastructure damage could happen. Having emergency responders take nearly half an hour to respond is beyond unacceptable.
Ground personnel reported that an employee became unresponsive and the emergency responders took 20 to 30 minutes to arrive.