B737 Undifferentiated or Other Model
Flight Crew Multiengine; Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument
Flight Crew Last 90 Days 149; Flight Crew Total 940; Flight Crew Type 940
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural FAR
Flight Crew Overcame Equipment Problem
Company Policy; Human Factors; Procedure
With battery powered wheelchair boarded; flight crew asked Ramp and Operations several times for proper colored slip documentation. After several discussions. Ramp provided a hard copy document indicating this was in place of the colored slip document and showed DG boarded. ACARS [message indicated] Miscellaneous: DG showed No Dangerous Goods Boarded; however Ramp had confirmed the wheelchair had been boarded.Captain accepted this as correct documentation of the DG and departed for ZZZ. Upon review of the FOM; the pink slip of the only acceptable document to be provided to the Flight Crew by ramp for this type of DG.
Air Carrier Captain reported receiving improper & incorrect documents at departure. Flight crew provided a hard copy Hazmat document in place of company required 'colored slip' in violation the FOM procedures. Additionally; ACARS message to flight crew indicated no Hazmat on board.