B737 Undifferentiated or Other Model
Air Traffic Control Fully Certified
Air Traffic Control Time Certified In Pos 1 (yrs) 0.5
Situational Awareness
Deviation - Altitude Excursion From Assigned Altitude; Deviation / Discrepancy - Procedural Clearance; Deviation / Discrepancy - Procedural Published Material / Policy
Air Traffic Control Issued New Clearance
Chart Or Publication; Procedure
Aircraft X checked in with me on the BOISE 2 Departure climbing to 12;000 feet. I caught it and climbed him to 16;000 feet; which he should have been doing on his own. I don't know if clearance cleared him to 12;000 feet; if they told him to climb via SID except maintain one six thousand; if the pilot read it back correctly or not. [Company X] gets their clearances via PDC; so there should be no confusion what so ever. All I know is that [Company X] jets get it wrong more often than not. See my previous [safety report] submission on this very issue; where I was bit by a [Company X] pilot I did not catch checking in climbing to 12;000 feet. I'm hyper-vigilant about that now. Our 2 year 'airspace trial' is ended and we have our airspace set at 40 nm and 16;000 feet. It's time to stop fooling around; doing a jerry-rigged clearance every time and confusing pilots which leads to deviations; errors and missed readbacks. This facility and this procedure is setting pilots up for failure with each and every single departure clearance. Certainly [Company X] pilots with their PDC never catch that they are to climb; initially; to 16;000 feet. We have to catch and correct it in the radar room probably 9 times out of 10. Is there anywhere else in the nation with a SID that lies to pilots? They are not to climb to 12;000 feet; they are to climb to 16;000 feet; per our letter of agreement. Which is incorrect; the letter of agreement or the SID? Two years running? It's time to rectify this....Get rid of the BOISE 2 Departure! Replace it with a BOISE 3 that instructs pilots to climb to 16;000 instead of 12;000! We are doing a ridiculous work-around by telling them 'climb via SID except maintain one six thousand'. Well; that's not climbing via the SID then; is it? We need to get rid of confusing phraseology. We need to stop setting pilots and controllers up for failure. We need a departure procedure that is clear and concise. No more band-aid fixes. Do it right or don't do it at all. Pull the BOISE 2 from the next flip chart production; or print it correctly.
The reporter states that aircraft repeatedly climb to 12;000 feet on their airports' SID but are supposed to be climbing to 16;000 feet. The SID assigned altitude is 12;000 feet.