Commercial Fixed Wing
Situational Awareness
Conflict Ground Conflict; Critical; Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
Flight Crew Became Reoriented; Flight Crew Regained Aircraft Control
Human Factors
[During pushback]; ramp crew stopped flight on [designated spot] and told Captain to 'set brakes'; which was confirmed by Captain as 'brakes set'. After disconnect the flight began rolling forward. Push back crew continued moving backwards to avoid being struck by aircraft which continued to roll forward into the service road.
Finished the loading of flight and ready for pushback. Pushback aircraft to J marked stop line. After pushback complete the Lead signaled me that brakes are set. So proceeded to remove pin from tow bar and release tow bar from aircraft. After tow bar was released the aircraft proceeded to roll toward me and the pushback. I ran from under the aircraft to get away. The lead continue to tell Captain to set brakes. Aircraft rolled for twenty feet before coming to a stop.
A Ramp crew reported that after pushback and following the 'set brakes' command the aircraft rolled twenty feet back toward the gate.