Commercial Fixed Wing
Air Traffic Control Fully Certified
Air Traffic Control Time Certified In Pos 1 (yrs) 10
Distraction; Situational Awareness; Time Pressure; Troubleshooting; Workload
ATC Issue All Types; Airspace Violation All Types; Deviation / Discrepancy - Procedural Clearance; Deviation / Discrepancy - Procedural Published Material / Policy
Air Traffic Control Provided Assistance
Procedure; Staffing; Human Factors; Airspace Structure; Environment - Non Weather Related
Working [3 sectors] combined. Had a brief period where volume/complexity exploded. This aircraft was a ZZZ arrival from the west. We pointed out the aircraft to ZZZ1 approach to get him away from ZZZ2; where all the conflicts were. I later observed the aircraft 5-10 miles inside ZZZ3 approach airspace without a handoff.Aside from just the bump in traffic level; the frequency congestion was horrible. Center has been worse than normal during the pandemic in complying with the LOA. We are getting ZZZ4 area landers above FL300. Also; aircraft had been auto-flashing to ZZZ3 above FL240 all day because flight data (or whoever) didn't run the text file to turn off ZZZZZ Intersection the last time it was active. We had no Supervisor and nobody was answering flight data. As a result I had dis-inhibited the auto-flash to ZZZ3.I really wish we could use cross coupling where available to eliminate pilots stepping on each other.
Center Controller reported working 3 sectors combined during the COVID-19 pandemic and did not point out an aircraft resulting in an airspace violation.