DJI Inspire 2
Flight Crew Commercial; Flight Crew Remote Pilot (UAS)
Flight Crew Total .53
Confusion; Workload
Aircraft Equipment Problem Critical; Inflight Event / Encounter Fly Away (UAS); Inflight Event / Encounter Object
General None Reported / Taken
Aircraft; Software and Automation
We began to set up and build the drone. We had one camera operator; I was the PIC and we had two visual observers. Before our pre-flight check list we set up our own anemometer an saw the wind speed was 4 MPH and guesting to 6 MPH. Sky was clear and temp was around 70. When we were all set for our test flight; we powered all of the equipment on. The Controller showed that we needed to calibrate the DJIR Inspire 2. We executed the calibration and once complete; the upper left hand of the screen showed 'READY TO GO (GPS) in GREEN'We cleared our launch area and announce we would send the drone up. Our plan was to lift up 10 feet from the pad and work on camera feeds to video. (This was on a camera controller not the drone controller.)When the drone was 10 feet it took off over Road. We immediately made everyone aware that we had a fly away. The remote was unresponsive to any command or return to home. In under one minute it had flown into the building across the street. The drone had broken and was wedged in a wall. No one was injured; the drone was a loss. [It was] concluded that it was a manufacturer error.With most pro-level drones; the pilot can override the computer. If I would have had the option to manually take control; I believe that I could have landed the drone.
DJI Inspire 2 UAS RPIC reported a fly away resulting in the drone flying into the window of a nearby building after liftoff. RPIC was unable to take over manually.