Medium Transport; High Wing; 2 Turboprop Eng
Flight Crew Multiengine; Flight Crew Air Transport Pilot (ATP)
Flight Crew Last 90 Days 90; Flight Crew Total 8000; Flight Crew Type 3000
Communication Breakdown
ATC Issue All Types; Deviation - Altitude Overshoot; Deviation / Discrepancy - Procedural Clearance
Air Traffic Control Provided Assistance; Flight Crew Returned To Clearance; Flight Crew Took Evasive Action
Human Factors
Control gave us a crossing restriction to cross ZZZZZ Intersection at 10000 feet. As we passed through 12000 feet; controller told us to maintain 13000 feet; as we passed 11500; we climbed back up to 13000 and was handed off to approach control. I initiated a call to Memphis Center to clarify our instructions after landing. After receiving a call from Quality Control; The Controller had amended our altitude at the same time we were transmitting our instructions to descend to 10000; the controller did not verify our altitude to be anything different than 10;000 what we had initially heard. From my understanding; the controller was transmitting to us at the same time we verified our initial instruction of 10;000 feet and we never received the amended altitude of 13000. There was no traffic and no conflict.
[Report narrative contained no additional information.]
Pilot and ATC reported a miscommunication in issuing and receiving an altitude crossing. The crew overshot the intended altitude; but corrected back once ATC clarified the clearance.