Commercial Fixed Wing
Dispatch Dispatcher
Communication Breakdown
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy
Flight Crew Overcame Equipment Problem
Human Factors
Advised by Dispatcher (name) that ZZZ had undeclared DG on the aircraft. Advised crew of position and contents. position XX; can [container number]. [Hazmat container] Can was loaded by ZZZ1 ramp and trucked to ZZZ. DG included 4 items.
Air Carrier Dispatch reported a communication breakdown between two different airport ramp personnel which resulted in undeclared Hazmat cargo being loaded on aircraft. Dispatcher notified flight crew.