A320
Training / Qualification; Communication Breakdown; Confusion; Situational Awareness
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy; Inflight Event / Encounter Other / Unknown
General None Reported / Taken
Human Factors; Procedure; Equipment / Tooling
This incident was reported to me as a Manager by a Service provider that is unable to file a safety report [using our Air Carrier's Safety Form]. The details are quoted as follows. Leaking Dangerous Goods (DG):Please check this Bulletin that originated in ZZZZ and going to ZZZZ1 via ZZZ. It came to my knowledge only a few hours ago that this is a leaking DG and was set up and sent on a flight to ZZZZ1. I do not know when and where the leak started; but it was in ZZZ for several days and the Customer was following it up at ZZZ. The warehouse Manager gave the 'go' signal to send it to its final destination by just wrapping the freight in Quick Packaging (QPK) plastic bag. I am a DG Specialist in ZZZ and I believe that the procedure for handling a damaged DG was not followed for this freight. If I knew earlier that this was a leaking DG; I would have voiced out my objection in sending this freight to its final destination and have the Shipper's Representative in ZZZ to come and pick up the freight in our station.
A Dangerous Goods (DG) Specialist reports he was informed about a damaged freight that had been improperly shipped from their Station; leaking hazardous fluid on an A320 flight.