Commercial Fixed Wing
Dispatch Dispatcher; Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Situational Awareness; Time Pressure
Conflict Ground Conflict; Critical; Deviation / Discrepancy - Procedural Clearance; Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Vehicle; Ground Incursion Taxiway
Flight Crew Took Evasive Action
Airport; Human Factors; Procedure
At XA:36; a baggage tug runner with 2 carts crossing the ramp from the X concourse on the interline baggage route (between 1 and 2 on the X and 3 and 4 on the Y concourse) did not yield to aircraft traffic Westbound on the XX line. The Ramp Tower controller alerted the flight crew of the tug and carts; at which time the crew advised they had the tug in sight. The tug; which is supposed to give way to all traffic while using the interline baggage route; did not yield to the aircraft; which had to come to an abrupt stop; less than 25 feet from the cart. The City and County of ZZZ was notified; and Airport Operations was dispatched in an attempt to track down the tug runner; but they were unable to identify the cart and driver. The Ramp Station Operations Supervisor was also notified. The station's camera system was down to start the morning; and did not come back up until XA:37; 1 minute after the incident occurred.
Dispatcher reported an aircraft came to an abrupt stop after a baggage tug with two bag carts failed to yield at a zipper road crossing a taxiway.