Commercial Fixed Wing
Troubleshooting
Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Hazardous Material Violation
General None Reported / Taken
Human Factors
Did not have time to file due to work requirements. Dry ice must be loaded in a separate compartment from live animals regardless of the origin of the shipment.  There is an acceptance process when customers have dry ice in their check-in luggage.  That process has several failures that may contribute to safety failures as follows:1. Lack of customer awareness of the safety concern may prevent customers from being forthright in an effort to avoid having the luggage restricted.2. The acceptance process at the ticket counter does not coincide with hazardous material acceptance so requirements may fall through the cracks.  (I.e. packaging may not have the correct ventilation).3. The acceptance does not have a Unimatic or RDL so RSE do NOT have knowledge of dry ice through the scanning process.4. The special handling tag may come off the bag so this RSE awareness tool may fail.
Airline ramp personnel reported multiple deficiencies of the 'Hazmat Acceptance Procedures' of checked bags containing Dry Ice.