Commercial Fixed Wing
Dispatch Dispatcher
Communication Breakdown; Troubleshooting; Workload
Other Dispatch Equipment
General Maintenance Action
Company Policy; Equipment / Tooling
Crew could not understand what I was saying due to the phone system. Had several phone patches over the shift. All crews could not understand what I was saying. IT had to repair my phone. This is becoming more frequent. This is a serious issue that must be addressed.
A Dispatcher reported phone problems preventing phone patches with flight crews.