Commercial Fixed Wing
Dispatch Dispatcher
Communication Breakdown
Deviation / Discrepancy - Procedural Hazardous Material Violation
General None Reported / Taken
Human Factors
Air Carrier dispatch reported ZZZZ ramp failed to document dry ice on the W/B paperwork. 'OK--ZZZZ ramp just relayed to me that possible cargo 8r has 229KG Ice.'  They [ramp] inadvertently did not include that in the paperworkReporter included ramps notification: Dispatch can you pass on to Aircraft X flight crew that position 8R has 229 KG ice... The station did it wrong and they had it going to ZZZZ1 to ZZZZ2.
Air Carrier Dispatch reported a communications breakdown between Dispatch and Ramp personnel regarding DG cargo documentation error provided to flight crew.