No Aircraft
Air Traffic Control Fully Certified
Air Traffic Control Time Certified In Pos 1 (yrs) 9
Time Pressure; Troubleshooting; Communication Breakdown; Distraction
ATC Issue All Types; Deviation / Discrepancy - Procedural Published Material / Policy
Procedure; Human Factors
ZBW TMU (Traffic Management Unit) put in place a CAN-NOSIK re-route routing JFK departures up through R09. This increases the volume and complexity of this sector immensely. When I took the desk I noticed R09 was getting very busy; primarily with high-level traffic. I called our TMU to ask for ZOB to keep BOS and BED arrivals out of R09 airspace and down in R10 to reduce the complexity at R09. They were reluctant to do it but they asked; the STMC (Supervisory Traffic Management Coordinator) even asked 'well can you split R08 out?' I said it wouldn't help. It was very disconcerting to me that I was getting resistance from my own in-house TMU on a play that is regularly used to alleviate volume. It wasn't to re-route these BOS/BED aircraft; rather; to *NOT* shortcut them. Keep them on the routes they had when they departed. Subsequently we started receiving a high volume of eastbound traffic from CZYZ destined to BOS and BED. We inquired with our TMU and found that ZOB was unwilling to change the routes on those aircraft to keep them in Sector R10; instead they routed them all up into CZYZ (DTW; CYYZ; BUF; CLE; IAG; MSP departures; etc.) and significantly increased the workload and volume for R09 for the rest of the night. Our TMU advised that Command Center approved it at ZOB's request. This was baffling that our TMU was unwilling to do anything to help our Area; and instead worsened the condition. It has become very evident that there is no one in this building; management or TMU; that is concerned about either safety or the NAS; only concerned about keeping the planes running. TMU should accept the suggestions/recommendations from the Areas when they ask; and keep aircraft out of a sector instead of routing additional traffic into it.
ZBW Controller reported Traffic Management Unit refused to assist their sector while they were in high volume and complex situations.