Commercial Fixed Wing
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy
Flight Crew Returned To Gate; General Work Refused
Human Factors
Flight  from ZZZ-ZZZ1 needs to come [taxi] back because they don't have 15 bags on board that will go around the Hazmat. Did advise my Shift Manager and Dispatch. Ramp had to off load the Hazmat from the flight.
Airline Ground Agent reported advising Shift Manager and Load Planning of configuration error. Ground return to gate; Hazmat removed from flight.