Commercial Fixed Wing
Flight Attendant Current
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Other / Unknown
General None Reported / Taken
Manuals; Procedure
[One of] our passengers; who is blind; asked to read our Braille safety guide after his briefing. Passenger noticed two significant discrepancies that could impact the safety of our blind passengers.The first is there was no cover or table of contents. If he quickly needed to find specific information; he would not have been able to do so. He has read our Braille safety guides before and knew that they should come with these pages.The second issue was the Braille was written in an old format. He advised that it should be printed in Unified English Braille; as that became the adopted standard form of Braille writing in 2016.Recommendations are as follows: -Provide a protective covering to prevent pages becoming ripped or missing. -Include page numbers that flight attendants can read so they will know if they are providing a complete Safety Guide.-Print new Braille safety guides using Unified English Braille.Lessons learned include to always ask questions and give our guest opportunities to help us be safer and accommodating to all travelers.
Flight Attendant reported that the Braille Safety Guides installed on the aircraft lack Covers; Table of Contents; and are printed in an obsolete format and require upgrade.