Citation Excel (C560XL)
Flight Crew Air Transport Pilot (ATP)
Workload; Time Pressure; Human-Machine Interface; Distraction; Communication Breakdown; Confusion
ATC Issue All Types; Aircraft Equipment Problem Critical
Air Traffic Control Issued New Clearance; Flight Crew Requested ATC Assistance / Clarification
Procedure; Human Factors; Chart Or Publication; Aircraft
We were en route to X51 and checked in with Miami Center. Center gave us a re-route that included the SSCOT1 RNAV arrival into X51. The problem is that there are no arrivals into X51. There are no arrivals in the FMS or the EFB for this airport. To access the SSCOT1 arrival in the FMS we would have to change the destination airport to TMB. To view the SSCOT1 arrival on the EFB we would have to select TMB. When I told the Controller that we were unable to fly that arrival and that there were no arrivals into X51 he said that his computer showed that to be incorrect. The Controller then assigned us fixes to fly. The next two Center frequencies also tried to assign us arrivals into X51. The FMS and approach plates do not match what ATC sees in their computers.
A Citation 560XL flight crew was rerouted via the SSCOT1 RNAV STAR for their arrival into X51 (Homestead General Aviation) but discovered the arrival was in neither their FMS database or their EFB for use into their destination and so advised ATC. Miami Center believed that to be incorrect but provided fix by fix clearances allowing the flight to continue to X51.