Commercial Fixed Wing
Flight Crew Air Transport Pilot (ATP)
Situational Awareness; Distraction; Communication Breakdown; Confusion
ATC Issue All Types; Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Clearance
Airport; Company Policy; Procedure
Maintain situational awareness. Rewrite the company information clearly and concisely. Amongst other things there were references to a central terminal which I still cannot find on the Jeppesen Chart. Determine why 'spot' 9A; 9B and 9D are half a mile from 'spot' 9 and in between 'spot' 20 and 23? Create a national standard of being handed off to Ramp Control from Ground and not flipping back and forth between multiple frequencies. Direct all arriving aircraft to a holding lane until their ramp entry can be coordinated. It's nice to say 'stop and figure it out' and in a safety situation; absolutely. However; anyone who has flown into our busiest airports knows that they all have differing tribal knowledge and with as short of a taxi as we had they want you out of their way and fast.
Air carrier First Officer reported confusing taxi and parking information and non-standard communication procedures at LGA airport.