Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Company Policy; Environment - Non Weather Related; Human Factors
After doing safety demo and walking through the cabin for the final safety check; my A FA informed me that the passenger seated in XX1 was not wearing her mask and that she informed her that she needed to put it on. A FA then asked me when I was doing my walk thru to see if she was complying with her request and I said sure. On my way back to my galley I observed passenger XX1 sitting with her mask off. Since this was the second time I used the last approach to try to get her to comply. I spoke with her about her mask she said she couldn't wear it because she was drinking coffee I said I understand but as the announcement states if she isn't actively drinking she has to replace her mask. She then pulled her mask up and said this is ridiculous. I walked back to my galley and informed my A FA that I had spoken with her again about her mask because she had removed it again. At that point we had made the decision that once inflight we would have the Captain make another general announcement reminding everyone to wear a mask. When I walked through the cabin for my final compliance check before landing she had her mask on.
Flight Attendant reported a passenger not complying with face mask policy.