Commercial Fixed Wing
Confusion
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Published Material / Policy
Air Traffic Control Provided Assistance; Flight Crew Requested ATC Assistance / Clarification
Aircraft; Chart Or Publication
There is a discrepancy in altitudes between the charted arrival and the FMC database for the TELLR 1 STAR into DEN. The altitude at CREDE Intersection on the charted arrival is listed as at/above FL190. The altitude at CREDE Intersection in the FMC database is listed as at/above FL210. We noticed the discrepancy during the descent briefing. Upon being given clearance to descend via the TELLR 1 arrival; we asked ATC to verify the correct crossing altitude at CREDE. ATC confirmed that the charted arrival altitude at/above FL190 is correct. We made the change and descended accordingly.
A pilot reported his aircraft's FMC TELLR 1 RNAV database depicted the CREDE waypoint crossing restriction at/above FL210 but the chart and ATC confirmed the restriction is actually at/above FL190.