Commercial Fixed Wing
Flight Attendant Current
Distraction; Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Environment - Non Weather Related; Company Policy; Human Factors
Passenger was non compliant for the mask policy. During boarding I had to ask her once to cover her face with the mask; as it was completely off. Second; she had it below her nose after takeoff and I asked her to cover her nose and she turned away and ignored me; so I stood there and asked again and she reluctantly barely covered her nose. She was eating and drinking a lot; to the point where she wouldn't keep her mask on. It was not briefly like the announcement stated. I gave her a final warning as I gave her the benefit of the doubt and she was disrespectful and rude about the situation. She accused me of not letting her eat or drink and I explained the policy and how it works. That was my final warning and I called the pilots to request a Supervisor or CSR to meet the aircraft and have a discussion with her.
Flight Attendant reported a passenger was non-compliant about wearing a face mask.