Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Environment - Non Weather Related; Human Factors
Uniformed crew member was reminded by both flight attendants multiple times to comply with our mask policy and keep her mask over both her nose and mouth. At one point FA B walked by her and reminded her politely to wear her mask; it was off at this point; and the employee responded 'clearly I'm drinking this water; thank you.' Unfortunately the passenger was not drinking water when she was reminded or else FA B would have not said anything to her. The employee was given a warning at this point; after both FAs reminded her at least one more time. Totaling 6 times she was kindly reminded. The Flight Deck was notified after the warning was given and the passenger complied after the warning was given.
A uniformed flight crew passenger would not comply with our company mask policy for either FA's. We both asked her three times to comply with our mask policy. And our next step was to check one last time to see without asking her again if she complied on her own; and she had not. We then issued her a warning; a fresh mask and ask if she had any more questions or excuses. Then she complied the rest of the flight.
Air Carrier flight attendants reported a uniformed passenger company employee was non-compliant with face mask policy.