Commercial Fixed Wing
Flight Attendant Current
Situational Awareness
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Published Material / Policy
General Maintenance Action
Human Factors; Aircraft
I was alerted by [another] flight attendant that door 4R was hard to arm and that the arming lever was not fully in the armed position.We let [the Purser] and Captain know that we could not fully get the lever in the armed position and were not comfortable with the lever not in position.Captain had us open 4R and try arming it again. The lever would not go fully into position.Captain came back to 4R; had a mechanic look at the door and open from the outside. The door still would not arm properly.My crew and I (excluding [the Purser]) repeatedly voiced our concern and let Captain and [the Purser] know that we did not feel safe and were not okay with the door.Captain and Lead said the lever was not an issue and that we would leave with the door as it was. Crew and I let [the Purser] know that we would not arm the door or be held responsible for the door as we were not comfortable and felt unsafe.Lead came back and attempted to arm the door. I let her know that I would not cross check as I did not believe the door was armed.Upon landing I reported the issue to a supervisor.
A flight attendant reported that the 4R door arming lever was not fully in the armed position. Maintenance and the Captain believed that the door was arming normally. The flight attendants were not happy.