Commercial Fixed Wing
Flight Crew Multiengine; Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument
Flight Crew Last 90 Days 105; Flight Crew Total 7438; Flight Crew Type 7438
Flight Deck / Cabin / Aircraft Event Illness / Injury
General None Reported / Taken
Environment - Non Weather Related; Human Factors
Flight Attendant (FA) A called the flight deck to advise Passenger X; seated in X5; was experiencing a skin irritation/allergy that may have been due to the cleaning solutions/disinfectant used on the aircraft interior. Passenger asked if Benadryl cream was available. A FA had a sealed hydrocortisone packet which was given to them by Operations; but to ensure proper action we requested a call into our medical partner to secure authorization going forward.Captain initiated a Medical patch via Dispatch and relayed the passenger information and asked about best first aid; if any; to provide. Medical recommended Benadryl/Diphenhydramine which is available in the EMK. (Note; both an ampule as well as oral tablet forms of Benadryl are present in the EMK.) Medical felt that would address the passenger discomfort and requested further contact if the situation deteriorated.While completing the Medical call; a passenger seated next to Passenger X offered some Benadryl hand cream which appeared to resolve the issue. As such no further action by our flight attendants was carried out other than filling out the medical report. The EMK was not opened nor were onboard medical professionals requested. During that process FA A learned the original name she provided the cockpit was erroneous as she assumed the person in seat X5 was the person listed in her PNR. Conversation with Passenger X revealed she was booked in X2 and moved and once notified the Captain relayed the updated name information to Dispatch for the reports.Flight continued to ZZZ without further incident.
Air Carrier Captain reported a passenger may have had an allergic reaction to the sanitizing agent used on the aircraft.