A319
Flight Crew Air Transport Pilot (ATP)
Flight Crew Last 90 Days 165; Flight Crew Total 9451; Flight Crew Type 7525
Communication Breakdown; Training / Qualification
Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Human Factors
Ground personnel completely unfamiliar with push and tug procedures. Push crew disconnected from aircraft without calling for parking brakes. Would not connect after flashing landing lights. Attempted to tug aircraft without communication and parking brakes set. Non-SOP terminology and attention to safety.
A319 First Officer reported the push back ground crew seemed to be completely unfamiliar with push back and tug procedures.