A319
Dispatch Dispatcher
Other / Unknown
No Specific Anomaly Occurred All Types
Human Factors; Company Policy
[Automated Dispatch] program designed by the company recommends no alternate for LGA for weather reasons although LGA has been in a ground delay program for 3 days due to understaffing. Despite VFR conditions; flights were given airborne holds into LGA and most flights were given long vectors inbound to LGA. This program continues to be a burden on real-time flight planning. [Automated Dispatch] program offers no value to dispatchers. [Automated Dispatch] program continues to negatively affect our flight planning with its lack of operational knowledge.
Dispatcher laments the company's new dispatch planning computer program; which often does not take all factors into account when planning alternate airports and fuel loads.