Any Unknown or Unlisted Aircraft Manufacturer
Maintenance Powerplant; Maintenance Airframe
Situational Awareness; Troubleshooting; Workload; Communication Breakdown
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Maintenance; Deviation / Discrepancy - Procedural Published Material / Policy
Aircraft Aircraft Damaged; General Flight Cancelled / Delayed; General Maintenance Action
Aircraft; Human Factors; Procedure
While I was working a gate call for Aircraft X. I was alerted to a damaged drain mast by the ramp supervisor. After conferring with Maintenance Control Technician Y; we determined the aircraft was out of service as there were no deferral limits for the damage that the aircraft had. Supervisor insisted I defer it. Supervisor needs to let the mechanics do their job correctly and in accordance with Company procedures.
Aircraft X; ramp called in damage for drain mast. After we went out there me and my co worker we noticed drain mast was damaged and bent. Contacted maintenance control they said aircraft is out of service because no deferral is available. Maintenance Supervisor kept pushing and forcing us to sign this off.
Technicians reported disagreement with a Supervisor over damage limits on an aircraft drain mast and felt pressure to sign it off as airworthy instead of replacing it.