Commercial Fixed Wing
Other / Unknown
Ground Event / Encounter Vehicle
General Maintenance Action
Equipment / Tooling
This jet bridge will not stop right away it continues to move even if you are not touching the controller. The jet bridge operator hit the aircraft with the jetbridge causing damage to the door of the aircraft.
The reporter stated that she did not personally see the event occur but knows that jet bridge had been a problem in the past with CRJ and ERJ type aircraft. Pictures were take of the aircraft door damage. A previous jet bridge related event at a different gate was complex and related to a combination of rain; the jet bridge canopy and the jet bridge extension used to couple with regional jet type aircraft. In that event the canopy did not completely cover the jet bridge extension between the jet bridge and regional jet. Because it was raining; a passenger slipped after she encountered a slight hump at the extension's center and fell into the aircraft hitting her head on the Flight Attendant jumpseat. The passenger was not seriously injured; but the reporter highlighted that the jet bridge extension solution to boarding smaller aircraft has pitfalls associated with their use.
A jet bridge hit a regional jet aircraft causing door damage when it did not stop after operator inputs ceased.