EMB ERJ 145 ER/LR
Flight Crew Instrument; Flight Crew Air Transport Pilot (ATP); Flight Crew Multiengine
Communication Breakdown
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural MEL / CDL; Deviation / Discrepancy - Procedural Maintenance; Deviation / Discrepancy - Procedural Published Material / Policy
Flight Crew Overcame Equipment Problem; General Maintenance Action
Human Factors; Logbook Entry; MEL; Procedure; Software and Automation
When we got to the airplane in ZZZ there was an MEL in the logbook that Maintenance was working on MEL 33-XX-XX-X due on [Date 1]. The Maintenance Technician signed off the MEL as fixed; and we received an amendment from Dispatch removing the MEL prior to the door closing. In ZZZ1 the release had the MEL back on it. The Captain called Dispatch about it and got transferred to Maintenance. The Maintenance team over the phone said the MEL was never closed out in their system; so according to our logbook and Dispatch we were okay; but on the Maintenance side we had an MEL open. The Captain corrected the logbook in ZZZ1 with Maintenance via phone and added MEL 33-XX-XX-X due [Date 2] into the logbook. The back end maintenance system needs to match the logbooks. Electronic logbooks can mitigate this risk by having multiple parties see the actual aircraft logs versus several phone calls going back and forth. There was a breakdown between Maintenance Control and Dispatch because our Dispatcher saw it as closed out hence he removed it and provided the amendment.
Air Carrier First Officer reported a miss connect between Dispatch and maintenance regarding matching the aircraft logbook and electronic logbook differences.