B767-300 and 300 ER
Flight Crew Air Transport Pilot (ATP)
Communication Breakdown
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Weight And Balance
Flight Crew Overcame Equipment Problem
Equipment / Tooling; Procedure; Human Factors
Flight ZZZ to ZZZ1 all normal about 15min/20min prior TOD (Top Of Descent) an ACARS (Aircraft Communications and Reporting System) msg (Message) was received advising the crew to contact the Duty Pilot ASAP (As Soon As Possible). The Captain was the PM (pilot Monitoring) therefore he proceeded to ask 'why' over the ACARS. The response was 'unsecured cargo ' First officer was the PF (Pilot Flying) and at this point I took control of Com1. A Minute later ATC (Air traffic Control) asked to contact FSS (Flight Service Station) for a company msg (Message). I stayed on Com 1 as the Captain proceeded to contact company on Com 2. After the conversation between Captain and the Duty Pilot the Captain proceeded to explain the reason of the call 'unsecured cargo' cargo locks not up and secured on a bin. after reviewing our choices we both agree for the Captain to go and check the issue which he did. After 5 to 10 mins. The Captain returns to his seat he then proceeded to explained that the cargo in question was loose and had roll back 4 positions and he locked it on the position it had roll-into. Then the Captain contacted the Duty Pilot again as I continued flying and monitored ATC (Air Traffic Control). We began our descent into ZZZ1 without any further problems. After reviewing the situation we agree for the Captain to assume control of the aircraft thereby he proceeded to take control of the aircraft. I began to PM (Pilot Monitor) at this point no further observation. End of my narrative.Perhaps a separate 'cargo locks' checklist with two signatures from Ground Personnel may be required and verified by the Captain. Also along proper training emphasis on cargo shift. My observation is the at times cargo is not on premises and or delays on cargo arrivals into airport happen therefore the ground crew leaves the cargo locks down until the cargo arrives but if it doesn't then what? Training must focus on the importance of safety and cargo shift mishandling. Therefore Cargo locks must be up and secured even if cargo is still missing not in the premises and or awaiting to be loaded due to delays may be incorporated into ground personnel training.
B767-300 First Officer reported being notified of unsecured cargo after departure.