Commercial Fixed Wing
Flight Attendant Current
Flight Attendant Airline Total 35; Flight Attendant Number Of Acft Qualified On 3; Flight Attendant Total 35; Flight Attendant Type 90
Communication Breakdown; Distraction; Workload; Situational Awareness
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Company Policy; Human Factors; Environment - Non Weather Related
We had approximately XXX passengers in coach. Many of the passengers were traveling in large groups/families. All came on with masks; but during boarding; masks started to come off and many were worn under the nose. It was a bit chaotic during boarding because about 1/2 of the passengers remained standing in the aisle; looked around to change seats; etc. PAs were made and we followed the new COVID-19 guidelines. However; during the flight; almost all of the many children would not wear their masks. Many of the adults wore their masks under their nose or not at all. We spent the entire flight reminding them to wear the masks. The parents did not enforce this with the children. Passengers around the families complained about the lack of social distancing because of the standing and no masks. I had to re-seat passengers who felt unsafe.As a crew member; I felt we followed what was expected of us; however; there were so many passengers who did not follow the COVID-19 prevention guidelines. I do feel that we as flight attendants and passengers traveling in the coach cabin were at higher risk of being exposed to COVID-19 if anyone on the flight was infected. Many of [the] passengers were in non-compliance in all phases of the flight. The purser came back to speak with the groups that were not in compliance; but it did not change the behavior of the passengers. Additionally; we were over the Ocean; any threat of landing immediately to remove the non-compliant passengers could not be accomplished.
Flight Attendant reported numerous passengers did not complying with face policy during flight.