A320
Air Traffic Control Fully Certified
Air Traffic Control Time Certified In Pos 1 (yrs) 0.5
Confusion; Human-Machine Interface; Situational Awareness
ATC Issue All Types; Deviation / Discrepancy - Procedural Published Material / Policy
Air Traffic Control Issued New Clearance; Flight Crew Became Reoriented; Flight Crew Requested ATC Assistance / Clarification
Chart Or Publication
An aircraft cleared via an OAPM (Optimization of Airspace and Procedures in the Metroplex) routing aircraft said there was a mismatch between his database and what the chart says. Aircraft has SEAVU.LOVIN.KRAIN. This just populated when he input SEAVU STAR. Chart does not have LOVIN (may be spelled LUVIN). Update charts.
ZLA Center Controller reported an aircraft was cleared via an OAPM STAR; but the aircraft had an extra fix in their database compared to the chart.