B757 Undifferentiated or Other Model
Flight Crew Instrument; Flight Crew Air Transport Pilot (ATP); Flight Crew Multiengine
Flight Crew Last 90 Days 131
Training / Qualification; Situational Awareness; Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
General None Reported / Taken
Environment - Non Weather Related; Company Policy; Human Factors; Procedure
This report is in regards to the overall poor quality of marshaling inbound aircraft to gates at [company]. While today's marshaling was particularly egregious into gate XX at ZZZ; it was fairly indicative of the overall poor job our Marshall's are doing across the system. Of particular concern are nonstandard hand signals with regard to direction; and very poor signals to the cockpit with regards to distance remaining in bringing the aircraft to a stop. This has resulted in very sudden stops; stopping at the wrong spot requiring a tug to reposition the aircraft; or excessive power to move the aircraft a few inches. While I would say this degradation in marshaling quality is system wide; it is of particular concern in ZZZ. ZZZ1 and ZZZ2 are also doing an extremely poor job. I don't know if this is a result of poor training or apathy; but it has the potential of doing damage to equipment or injuring employees or passengers if not corrected. I can elaborate further on what I have observed with regards to this problem if contacted.
B757 Captain reported poor hand signals by ground personal at this and other locations. Captain believes it is partially due to poor training.