Regional Jet 900 (CRJ900)
Flight Attendant Current
Physiological - Other; Situational Awareness
Flight Deck / Cabin / Aircraft Event Illness / Injury
General Physical Injury / Incapacitation
Aircraft; Human Factors
AFT FA said she need[ed] to make an ice bag for a passenger. I ask[ed] her did the passenger injure herself on our equipment or was it a preexisting condition. She replied that the passenger hit her head on the overhead bin. The AFT FA gave the passenger the ice bag to the passenger. I explained to the AFT FA the she needs to get the details of what happened and the name of the passenger and complete a [report]. I personally did not see what happen[ed]; but the passenger sat with the ice bag to the right side of her head during the entire flight. The passenger asked for additional ice during flight. Passenger deplaned the AC without a complaint related to the injury; returned the bag of melted ice and said Thank You for the assistance. Passenger did not use caution while moving around the seating area.
CRJ-900 Flight Attendant reported a passenger hit her head on the overhead bin during boarding. Ice was supplied and applied during the flight without further consequence.