Commercial Fixed Wing
Flight Attendant Current
Workload; Troubleshooting; Time Pressure; Communication Breakdown; Fatigue; Physiological - Other
Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Environment - Non Weather Related; Human Factors
When we arrived and the door was opened we started to deplane the aircraft; a full flight; just as the first three first class passengers were deplaning ; the cleaning crew started to enter asking if they could board to clean first class to start. The first class wasn't even deplaned. Only three people had deplaned while others were trying to get their bag down and deplane. I said no not at this point; which in turn the first cleaner gave me serious attitude. The Gate Agent came down; no mask on; with an attitude about us not letting the cleaners enter to clean. They had 12 people to clean; usually they have a shortage of cleaners. But we hadn't even had first class passengers cleared and they started coming on. I asked not yet; let the passengers deplane and this flight is a full flight. This is becoming a serious issue at times and passengers getting upset they can't deplane and usually the cleaners keep cleaning and not moving in so they can deplane. Understand at this time with COVID the importance of cleaning but passengers complain at me about cleaners not clearing so the could deplane. It's stressful enough with all we are dealing with no food drinks and upset passengers about what they can't have. Our passengers were moving quick and not stalling getting off.  When they were off we couldn't get our bags and personal items together.  The flight deck wasn't able to exit. I understand there is time a limit and all but this rushing is going to seriously cause problems with safety of crew and passengers.  I was wrong possibly and maybe for which i will follow these memo's I forgot about from now on. Just trying to give our paying passengers a pleasant and safe flight including safe deplaning.
Flight Attendant reported there was no social distancing by the aircraft cleaners during deplaning and also stated the Gate Agent was not wearing a face mask.