Commercial Fixed Wing
Dispatch Dispatcher
Time Pressure; Workload; Troubleshooting
Aircraft Equipment Problem Critical; Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Aircraft
Aircraft X had to divert to ZZZ because of no detection or protection of fire. X the software to calculate diversion tool crashed while I was tried to deal with the issue at hand and had to end task the program. This left me with only WSI fusion and jepps to provide weather and NOTAMs.
Dispatcher reported equipment problems that made it difficult to continue working.