Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Company Policy; Human Factors
I was the B FA on Aircraft X. We had a passenger that did not want to wear his mask. Said he had a medical condition. I told him since it was not said or documented in our records [the mask] had to be over his nose if he was not drinking or eating. Passenger was seated in XX1. FA A told me she was talking to him before takeoff. I had to remind him on service. FA D came and said he was not in compliance. We explained to her. Breakdown was in CRM on my part. Allow medical notes from doctors.
Flight Attendant reported a passenger was non compliant with face mask policy during flight.  Reporter stated the passenger said he had a medical condition; but it was not noted in the crew's records.