B737 Undifferentiated or Other Model
Flight Attendant Current
Situational Awareness; Communication Breakdown; Confusion
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Published Material / Policy
Human Factors
Right after arming the main cabin door; I went to inform Captain that the cabin was ready. He asked me to close the cockpit door. As I was trying to close the cockpit door with no success; I continued to try 2 more times; when the Captain shouted angrily! 'Don't slam the damn door.' He repeated it several times; while slamming his hand on the Yoke! 'Don't you ever slam that door again; I'm sick of flight attendants slamming this door.' This was clearly a loss of temper heard by other crewmembers. I stood in fright and shock. After a moment; I told him his outburst was unacceptable and unprofessional for my attempts to close the door. It was then that First Officer explained how the door could be closed. He realized that the door closing mechanism switch (red toggle switch) was not engaged and was preventing me from shutting the door. The door was finally closed; and we departed. There are other events that gave me serious concerns about Captain [name removed].During the flight; the Captain asked for a bathroom break. I was terrified of being alone with him; so I asked another Flight Attendant to stay with me while I stood by the cart barricade. When he came out of the cockpit; he tried to intimidate me by staring me down; I ignored him. When he was finished using the lavatory; Flight Attendant [name removed] and myself noticed Captain fumbling with the keypad on the cockpit door; after several attempts; we were concerned. Flight Attendant [name removed] told him not to press so many numbers; as it would lock him out. He clearly did not know the door code; Flight Attendant [name removed] told him the door code.Captain [name removed] made it clear to us that he did not want us to use the door key pad; he wanted us to call the cockpit whenever we are to enter the cockpit. This is not in the Standard Operating procedures for flight attendants.During his briefing; he told us that while he's taxiing and if a passenger goes to the lavatory; he doesn't want us to call him; because he does not consider these events 'important or an emergency.'I am reporting this event as a 'Hostile Workplace Environment Incident' and that the matter be forwarded to the proper administrative forum. I make no personal request or recommendation for resolution as there should be standard procedure for handling 'Hostile Workplace Incidents.'
Flight Attendant reported a negative interaction with the Captain.