No Aircraft
Distraction; Situational Awareness; Confusion
Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Procedure; Company Policy; Environment - Non Weather Related; Human Factors; Staffing
Today our lobby [was] very crowded and compromised the safety of both our passengers and customer service agents.  Passenger bags are all over the place where CSRs and other passengers could easily trip on any bags.  We were not able [to] expand and practice social distancing due to inadequate staffing in the lobby.
Customer Service Representative reported a crowded and unsafe area in the lobby; which did not allow for proper social distancing.