Military
Air Traffic Control Fully Certified
Air Traffic Control Time Certified In Pos 1 (yrs) 16
Troubleshooting; Situational Awareness; Training / Qualification; Workload; Distraction; Confusion; Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy
Air Traffic Control Separated Traffic
Airspace Structure; Procedure; Human Factors
Ft. Gordon range control call to update us on aircraft involved with the ALTRA [ALTRV Altitude Reservation].  I was OSIC; I have never worked an ALTRA; none of the controllers on duty have been briefed on what was to happen; or have worked with the military ALTRA.  There was no; as in none; briefing done by management to cover this event. The controllers on duty were left to scramble and do the best they could to read the 7110.65 to have a clue on how things are to be handled.If local management can't find the time to brief the workforce on what we are to do in this type of unusual situation then I suggest that they be replaced.
AGS FLM reports of an ALTRV that no one was briefed on.  The controllers were unfamiliar with an ALTRV and apparently have never worked one before.