B737-800
Flight Crew Multiengine; Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Electronic Device; Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor; Ground Event / Encounter Other / Unknown
General Maintenance Action; General Flight Cancelled / Delayed; General Evacuated
Human Factors
Emergency deplaning at Gate X after passengers were all boarded; initiated by flight attendants due to extensive smoke in the cabin. As passengers were being rushed off the aircraft it was determined that a passengers Lithium Ion iPhone battery overheated and was the cause of all the smoke. All passengers safely deplaned through the front entry door to the terminal. ARFF (Airport Rescue and Fire Fighting) called by flight crew. ZZZ flight attendants did an outstanding job handling the emergency deplaning![Smoke was caused by] overheated Lithium Ion powered passenger Iphone.No way to know if a passenger's iPhone spontaneously starts to combust.
Emergency deplaning at the Gate X. Plane was fully boarded. Deplaning was initiated by the flight attendants due to excessive smoke in the cabin. During the deplaning the #1 Flight Attendant notified us that the smoke was caused by a Lithium Ion battery on a cell phone. All the passengers deplaned to the terminal. We called airport Fire Department and Ops to tell them of the situation. The flight attendants did an excellent job in their duties and in handling the emergency deplaning.The phone overheating was out of our control. The flight attendants did as they were trained. We as a cockpit assisted them and directed them as needed.I believe everything went well. Everyone did as they were trained. Training is key.
B737-800 flight crew reported a fume event during boarding due to a Lithium Ion battery thermal fire from a passengers Iphone.