No Aircraft
Maintenance Powerplant; Maintenance Airframe
Situational Awareness; Communication Breakdown
Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Maintenance
General None Reported / Taken
Human Factors; Company Policy
This is an official report of [company] Airline's shortcuts in maintenance and processes. During the month of November 2018; there have been 22 SDRs (Service Difficulty Reports) that have not been reported; for events like shattered windows in-flight; engine shutdowns in-flight; landing gears malfunctioning; etc. When I informed these to my supervisors; they swept it under the rug; and my boss literally said; 'That is not my problem...let it go!!' And he is the Quality Assurance Director. These guys should not work in aviation because all the safety issues are most of the time ignored; or neglected.
Reporter explained that discrepancies in reporting process related to Service Difficulty Reports (SDR) were found during audits but were not corrected. Critical items such as in-flight engine shutdowns and landing gear malfunctions were not reported to the FAA. Fuel tank mechanics were not properly trained to comply with SFR88 requirements.
Maintenance Auditor reported critical airplane component failures are not being reported as required by the Code of Federal Regulations (CFR)'s.