A300
Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy
General Maintenance Action
Human Factors
Arrived at destination and load crew advised us that DG can door was not secured to ULD (Unit Load Devise); can was resting on main cargo deck door. Load crew noted that all DG was still secure to floor of ULD (Unit Load Device) and intact. The cause was DG agent in ZZZ failed to secure door to DG ULD (Unit Load Device) after presentation of DG to flight crew. The reporter recommends load crew not leave cargo area until DG door is visually confirmed closed. DG Inspection checklist listed in FOM does not require flight crew to verify DG door reattached after presentation although common sense should be applied. Positioning of this particular DG container would not have allowed 'double checking' of secured door through smoke barrier windows. Reliance on other parties to perform job correctly is inherent in our operation. This was just a mistake by the ZZZ DG agent.
A-300 First Officer reported  departure cargo load ground agent failed to properly secure Dangerous Goods container prior to departure.