Commercial Fixed Wing
Dispatch Dispatcher
Workload; Time Pressure; Communication Breakdown
Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Staffing; Company Policy; Procedure
This report is to provide information into the ongoing workload issues we are seeing. I was working day shift Desk XX this day and the amount of flights on this desk if they were not following each other AND I did not have good support around me would of been un-manageable. I am on the workload committee I/WE followed all procedures but this day the Duty Officer and Chief did not want to move any flights off my desk. Thank goodness for my fellow dispatchers they convinced the Duty Officer to move the ZZZ to ZZZ1 flight from this desk there would of been no way I could of released it at sometime around XA:30 LCL time. The flights worksheets were not balanced on MIDs for the dayshift so that is why we requested the ZZZ to ZZZ1 flight be moved right away at XB:10. I just looked at my worksheet and knew I would have issues with that flight given the fact I had 4 other long hauls to release; one of them being the ZZZ2-ZZZ3 flight and due to the amount of flights I had airborne all shift.Please see the attached screen shot from DV (Dispatch View). I am also attaching the afternoon's worksheet. My fellow co-workers and myself requested to have a couple flights moved from afternoon worksheet with no luck. I have no idea what happened after I left. If you look at Desk XY that day you will notice the workload very different. They had some flight yes; but I knew if anything happened I had backup. There was lots of turbulence all the way across the North-Pacific this morning. One of my ETOPS ALT was marginal; ZZZ4; with I was updating my flights about. One thing that was good and I want to point out is that ZZZ5-ZZZ6 flight were all following each other. That provided help and was the only way this desk could be manageable. We recommend that on the committee. Same city pairs on a desks. What would of helped if the ZZZ7-ZZZ6 flight was released on another desk and or the ZZZ3-ZZZ8 flight also moved. That would of made this desk way more manageable
Dispatcher reported frustration at the workload on various Desks during normal shift.