A330
Confusion; Situational Awareness
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Human Factors
[Cargo] booked ZZZ-ZZZZ-ZZZZ1. No docs [received] in ZZZZ. Cargo booked on [Date]. Incoming flight [prior flight] does not show any DGR [dangerous goods] on loading in [software program]. Mail to ZZZ request all docs. Docs [received] by mail [Date] without DGR check sheet. Mail to ZZZ request DGR check sheet on [next day]. All docs now [received] by mail and shows DGR / RCM [corrosive]. Cargo rebooked on [future flight].
Airline Safety Officer at enroute stop reported no Dangerous Goods [DG] documents received with DG cargo onboard.