Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown; Confusion; Other / Unknown; Situational Awareness
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Other / Unknown
General None Reported / Taken
Company Policy; Environment - Non Weather Related; Human Factors
Cleaners in ZZZ are not following policy for waiting for all passengers to leave aircraft before they board to clean; and not following crew instructions to remain off the aircraft. Cleaners must wait for all passengers to deplane prior to boarding the aircraft.Cleaners in ZZZ are aggressively pushing their way into the forward galley to remove trash from the carts during the deplaning process. This impedes the flow of deplaning passengers and obstructs the ability of flight attendants to manage the flow of passengers and maintain door and safety compliance. Cleaners are insisting that flight attendants leave the galley area so they can work; they say operations has told them to move the crew to accomplish the cleaning task. Allowing cleaners to pull carts and trash while flight attendants and passengers are deplaning creates safety hazards (bumps; trips; and impacts from trash removal) and does not allow for safe social distancing as per company policy.  Cleaners also leave bags on the floor posing a trip hazard for crew and passengers deplaning; as I was deplaning a cleaner had left a gray cleaning tote below a jump-seat and I tripped over it falling into the bulkhead.
Flight Attendant reported the aircraft cleaners are not adhering to the social distancing policy.