Widebody Transport
Communication Breakdown
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Weight And Balance
General None Reported / Taken
Human Factors; Procedure
DG (Dangerous Goods) Acceptance sheet and DGD (Dangerous Goods Declaration) is incorrect and does not match the 20 goods in the shipment. 5 goods left in ZZZ as they arrive next day from ORD. These goods is set on hold in ZZZ due to incorrect information in DGD and DG acceptance sheet. [Shipper] contacted [airline] cargo; and it is decided to forward 5 goods to an external company for repacking and filling of a new DGD. [The external company] has now informed that the content of the 5 goods does not comply with the content of the original DGD. Shipper is contacted to provide [the external company] with correct Safety Data Sheets.
Ramp personnel reported Dangerous Goods Declaration did not match actual cargo shipment received.