Commercial Fixed Wing
Maintenance Powerplant; Maintenance Airframe
Training / Qualification; Troubleshooting; Communication Breakdown; Time Pressure
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Maintenance; Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy
General Maintenance Action
Aircraft; Human Factors; Logbook Entry; Manuals; Procedure
Had Aircraft X assigned to me and Mechanic on my shift DATE third shift. Aircraft X had an inbound write up for potable water system inop. The t/s was started on first shift DATE and continued thru second shift. Parts was changed and panels remove but when I got aircraft assigned to me and my work partner there was no work turnover in the log book or no form 10194. My work partner and I was expected to continue work on the issue with on clear understanding with what work was actually done. The event occurred because of improper turnover.Document work that is done.
I was assigned Aircraft X with NAME1. I was informed by my lead that there was an inbound discrepancy which was worked by 1st and 2nd shift and that parts were changed. I asked where are turnover was at; which is supposed to be documented on a company form; I was informed there was none and that he was given a verbal turnover only. I immediately informed my supervisor. We then went out to aircraft to perform RON service check and found multiple cargo panels removed which just confirms maintenance was being worked and not documented. The event occurred due to maintenance being done accomplished on Aircraft X with none of it documented. This happened across 2 shifts.Supervision and Leads/Crew Chiefs need to make sure all turnover is documented per company policy.
Technicians reported an aircraft in work did not have required documents and logbook entries for a pass down task completed.