Large Transport; Low Wing; 2 Turbojet Eng
Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Flight Crew Total 8000
Communication Breakdown; Human-Machine Interface
Deviation - Altitude Overshoot; Deviation / Discrepancy - Procedural Clearance; Deviation / Discrepancy - Procedural Published Material / Policy
Flight Crew Returned To Clearance; Flight Crew Became Reoriented
Human Factors
Departed MUVR on time with initial clearance to climb to FL 200. I was PM (Pilot Monitoring) and FO (First Officer) was flying when we contacted Havana ARTCC during the climb (approximately climbing through FL080) Havana instructed us to climb to FL 200 and I visually confirmed the correct altitude was still set in the altitude window. I then diverted my attention to WSI on the iPad and didn't notice the FO dial 22;000 in the altitude window as he thought he heard ATC clear us to FL 220. He didn't confirm the 'new' altitude with me per SOP. It was a short flight (40 mins) so I was busy getting ATIS and gate information and performing other duties. I couldn't say how often I crosschecked the altitude during the climb; but I eventually noticed the aircraft climbing thru FL 208 and saw that 22;000 was set in the altitude window. I immediately informed the FO of the deviation and told him we were only cleared to FL 200. He started to level off when ATC informed us of the deviation and instructed us to descend back to FL 200. I asked the FO why he set 22;000 in the altitude window and he said he misheard the ATC instruction and that he was expecting a higher altitude clearance since we were filed to cruise at FL 240. The rest of the flight went uneventfully.Contributing factors to this event were language difficulties; expectation bias and failure to follow SOPs regarding pointing to a new altitude set in the window and verbally confirming with the other pilot. Also; PM workload was a little higher than usual during the climb due to the very short flight (I probably would have caught the error with the incorrect altitude setting if I wasn't heads down so much).Even if ATC clears us to the same altitude that we were previously cleared; it is good practice for the PF (Pilot Flying) to point to the window and reconfirm with the PM the correct altitude is still set in the window.
Air carrier Captain reported overshooting an assigned altitude on climb out due to miscommunication and failure to follow SOP.