EMB ERJ 145 ER/LR
Air Traffic Control Fully Certified
ATC Issue All Types
General None Reported / Taken
Human Factors; Procedure
I received the handoff on Air Carrier X from ARTCC Y crossing the boundary approximately 20 miles west of JXX proceeding direct XXX then XXX1 inbound to ZZZ without coordination and with no weather reroute in place. The ARTCC X/ARTCC Y LOA clearly states that ZZZ's West of JXX shall be routed. Five minutes later I received the handoff on Air Carrier Y 60 miles West of JXX at FL380 from ARTCC Y also with bad routing to ZZZ and without coordination. Nobody complies with LOA's or SOP's anymore because they know that they can just ATSAP it with absolute impunity; so it simply doesn't matter if they do their job correctly or not.
Enroute Controller voiced concern regarding the new ATC safety reporting system claiming the Controller culture is changing and declining because of the no punishment clause.