Commercial Fixed Wing
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
Human Factors
Passenger in [seat] X4 was told twice by myself and co-worker to fix her mask properly. I told her that her mask should be over her nose and mouth. She told me that she was drinking her water. I stood there while doing my safety demo and not once did I see her take a sip of water. She got upset when I told her that she needs to wear her mask properly.
Flight Attendant reported that a passenger became upset when asked to wear her face mask properly.