Commercial Fixed Wing
Communication Breakdown
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Weight And Balance
General None Reported / Taken
Human Factors; Procedure
Load Planner checked flight after final and discovered according to [load documents] a Hazmat item was showing loaded in pit 2 unsecured. Advised Dispatch and station. Captain opted to depart anyway. Station stated that it was loaded in pit 3 and the scanner showed that nothing was in pit 2. Unlocked [the records] so that they could manually edit. Will advise ZZZ1 the need for a loading audit on arrival.
The Ramp Agent loaded a Hazmat part in pit 2 without 15 bags. Plane was about to take off when I saw the [documentation] and noticed. We called the station and they told us it was in pit 3 with 15 bags. I am not sure if this is correct information.
Airline load planning personnel reported a communications breakdown between Load Planning and Dispatch regarding location of Hazmat cargo.