Large Transport; Low Wing; 2 Turbojet Eng
Air Traffic Control Fully Certified
Air Traffic Control Time Certified In Pos 1 (mon) 6
Training / Qualification; Confusion; Situational Awareness
ATC Issue All Types; Deviation / Discrepancy - Procedural Clearance; Deviation / Discrepancy - Procedural Published Material / Policy
Air Traffic Control Issued New Clearance
Airspace Structure; Chart Or Publication; Procedure; Human Factors
Aircraft were not issued appropriate STAR. ZOA should comply with the letter of agreement.
ZLA Center Controller received multiple aircraft from an adjacent Center on the wrong STAR.