B777-200
Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Communication Breakdown
Deviation / Discrepancy - Procedural Hazardous Material Violation
General Maintenance Action; General Work Refused
Human Factors
ZZZZ DG (Dangerous Goods) Specialist knowingly and purposely attempted to mislead the crew as to the documentation of the hazardous material to be carried aboard the aircraft. It first began with the DG Specialist wanting to present the Hazmat for inspection to the First Officer without all the documents. The FO (First Officer) stated that inspection would be conducted once all the documentation was complete and present. The ZZZZ DG Specialist later said the documentation was present and ready for inspection. The FO quickly determined the paperwork was not authentic. In fact; among the documentation was the Hazmat Summary from a different aircraft; parked right next to us. All the positions of the Hazmat stated on our initial paperwork were the exact positions of the other aircraft. The ZZZZ DG Specialist simply changed the aircraft tail number to suit the Hazmat Summary. By referencing the container numbers; we were able to determine the proper location of the Hazmat. We had to show/ explain in detail to the ZZZZ DG Specialist and other ramp personnel the errors. The ramp said that they were just going to offload the Hazmat; but when I asked them which positions were to be offloaded; they couldn't answer since they didn't even know the correct location of the Hazmat. If not for the attention to detail by the First Officer; this entire matter could have been easily overlooked. Once the documentation was properly completed; and more fuel was added; we then required a new release and weight and balance. We had to wait for the Ramp Manager;; who went home while this situation was being resolved; to return to the ramp to verify the weight and balance. The lack of professionalism and attention at this facility is extremely poor and possibly dangerous. The actions of the ZZZZ DG Specialist were reckless and deceitful. Cause: Either untrained personnel or simply recklessness.
B-777-200 Captain reported refusing to transport Hazmat after it became apparent the DG Specialist knowingly and purposely attempted to mislead flight crew regarding DG loaded on aircraft.