Commercial Fixed Wing
Flight Crew Last 90 Days 100; Flight Crew Total 3138; Flight Crew Type 3138
Situational Awareness; Confusion; Communication Breakdown
ATC Issue All Types; Conflict Ground Conflict; Critical
Air Traffic Control Separated Traffic; Air Traffic Control Issued New Clearance; Air Traffic Control Issued Advisory / Alert; Flight Crew Executed Go Around / Missed Approach
Human Factors
The event happened at night on taxi out from gate to Runway XXL. There were significant amounts of thunderstorms surrounding ZZZ requiring the airport to only have Runway XXL for takeoff and XXR for landing. Upon leaving the ramp area; we were given clearance to taxi to XXL via Taxiways '1' then [Taxiway] '23.' We turned north on [Taxiway] '1' and followed a B737. The B737 aircraft stopped holding short of [Taxiway] '23.' After about 30 seconds it proceeded and turned onto [Taxiway] 23 and we followed. It was as we turned onto [Taxiway] 23 that both the Captain and I heard the ATC Ground Controller give excited directions to 'hurry up/go fast.' The key point here is that we never heard our call sign used for any of these calls and assumed he was talking to someone else. As we advanced to a position abeam Runway XXR on our right; the Ground Controller called our call sign and I responded. He then told us; using our call sign; to 'go fast; aircraft on short final to Runway XXR.' We saw the conflict and tried to move faster but it was too late and the aircraft was forced to execute a go-around. The Controller told us the aircraft had to go-around and chastised us for missing several calls. I responded that we 'never heard it.'Ultimately; I believe one of two things happened--either the Controller made several excited transmissions either omitting our call sign or used an incorrect call sign; or both the Captain and I missed several radio calls made to us until a conflict happened.
We had been reassigned after a long weather delay and misconnect out of ZZZ.  We had to consult with dispatch to confirm our clearance and routing. ZZZ ATC had reconfigured airport and were landing and departing runways XXL/R. At spot X we were instructed to taxi to XXL; [Taxiway] 1; [Taxiway] 23. As we approached [Taxiway] 23 a B737 was stopped ahead of us. That aircraft then turned onto [Taxiway] 23. We followed; no instructions to hold short of the XXR approach was given. The Ground Controller then told the B737 to hurry; then told us to hurry and cross XXR approach; saying that we were expected to hold short of [Taxiway] 23.  We were not instructed to hold short of Taxiway 23.
Air carrier flight crew reported not expediting their taxi out resulting in an aircraft on final being instructed to go-around.  The flight crew stated ATC was not using their call sign with the instructions to expedite; which contributed to the event.