Small Aircraft; Low Wing; 1 Eng; Fixed Gear
Flight Crew Flight Instructor; Flight Crew Multiengine; Flight Crew Instrument; Flight Crew Commercial
Human-Machine Interface; Other / Unknown; Training / Qualification
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Loss Of Aircraft Control; Ground Excursion Runway
Human Factors
I was performing the duties of the Supervisor for the afternoon shift (XA:00-XF:00). I reviewed and endorsed a student pilots flight planning to do a solo cross country from ZZZ-ZZZ1-ZZZ. I found the flight planning accurate and correct and so went forward endorsing the student to make the flight. The weather for the day was VFR and well within his PQ card limitations with the only major concern being a crosswind of approximately 6 knots (his max x-wind was 8 kts). Also; prior to letting him make the flight I just expressed to him if the clouds were by chance going to drop to immediately come back to the field because clouds in the local practice areas had been reported at various heights around 4;000 feet MSL. Other than that I saw no issue with the student pilot making the flight to ZZZ1. However; after maybe 45 mins after the students departure I received a call on the cell phone from the student saying that in the process of landing he had gone off the side of the runway and was in the grass. I immediately informed someone up the chain of command who then helped getting the correct people to help and develop a plan of action and try to learn what exactly happened. With the help of the Flight Ops; Chief Pilot; and maintenance personnel; we learned that the student had possibly porpoised upon landing which resulted in the aircraft going off the runway and experiencing damage. A rescue crew including one maintenance pilot and the student pilot's instructor flew down to ZZZ1 to assess the situation and bring the student pilot back to ZZZ.
Supervisor of collegiate flight program reported student on solo cross country experienced a runway excursion. Supervisor dispatched a crew to assess the situation and retrieve the student.