B767-300 and 300 ER
Maintenance Airframe; Maintenance Powerplant
Troubleshooting; Confusion; Communication Breakdown; Workload
Aircraft Equipment Problem Critical; Deviation / Discrepancy - Procedural Maintenance; Deviation / Discrepancy - Procedural MEL / CDL; Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Security
General Maintenance Action
Human Factors; Aircraft; MEL; Procedure
The flight crew was concerned about an deferral used for a flight deck door peep hole. [Maintenance] was notified and determined that the flight deck door peep hole can not be placed on MEL or NEF. [Maintenance] created an [work order] to repair the door.
Technician reported a misapplied NEF item for a damaged cockpit door peephole was discovered to be not authorized and was changed to a repair order with the aircraft taken out of service.