Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown
Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Environment - Non Weather Related; Human Factors
Passenger X was reminded to keep mask on several times. Mr. X continued to pull his mask down and have conversations with other passengers around him right after takeoff after being asked to keep his mask over his nose and mouth. Passenger Y rang call light to inform us Passenger X was not wearing mask. Passenger X was traveling with Passenger Z. Both passengers were served several rounds of wine and asked for more and was told that were out of wine. During pilot break the D FA was blocking and signaled for more line. D FA did not move and told her to wait a second. Passenger X rang call light while D FA was blocking. B FA responded to call light and informed them they were cut off because they would not comply with face mask policy. Passenger Z also came to front galley and asked for more wine after being told we were out. During the pilot break C FA also came up and spoke with Mr. X about mask policy. Passenger X became argumentative and used profanity with C FA. Passenger X was given several warnings and was also issued a [warning] by C FA.Passengers X and Z should be banned from flying on [airline] from this point forward until the mask policy is over. Other passengers should not have to feel unsafe and crew member should to jeopardize their health by having to confront these passengers with their mask off.
Flight Attendant reported that two passengers were non-compliant with face mask policy; despite multiple requests from other flight attendants. Flight Attendant reported one of those passengers became argumentative and used profanity.