EMB ERJ 170/175 ER/LR
Flight Crew Air Transport Pilot (ATP)
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Maintenance; Deviation / Discrepancy - Procedural Published Material / Policy
General Maintenance Action
Aircraft; Procedure
Upon landing in ZZZ that morning we got an ENG 2 REV FAIL message on the EICAS. As soon as I parked the aircraft at the gate; I wrote up the aircraft and then called Maintenance (MX). The contract MX worker showed up some time later and wrote up the reverser as being deferred. We then amended the release; boarded up and headed to ZZZ1. Upon landing in ZZZ1; the same EICAS message appeared again after we noticed #2 reverser was not gated and the thrust lever did go into reverse. ENG 2 REV FAIL appeared again on the EICAS and when we arrived at the gate; I wrote up the reverser as not being properly deferred by the contract MX in ZZZ. Two mechanics then showed up in ZZZ1; they went through the roughly 15 step process to defer the #2 reverser. The contract MX in ZZZ did not go through the process whatsoever to properly secure the reverser and as a result; another delay was taken by us to get the situation resolved. WE NEED to have reliable MX in place at ZZZ. Since I no longer can trust the MX [in ZZZ]; there will be a serious hesitation in knowing that the proper steps are taken when something breaks in the future.
ERJ-175 Captain reported a failed thrust reverser was not properly deferred at a contract maintenance station.