Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown; Distraction
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Company Policy; Human Factors; Environment - Non Weather Related
Two passengers; traveling together; in seats; X1 and X2; were wearing non-compliant masks. FA C noticed the non-complaint masks in main cabin when I was beginning the safety announcement. From the front of plane; I could see the couple arguing with FA C and refusing to put the company provided masks that Flight Attendant was offering. I approached passengers; with FA C still present; and asked them to wear the compliant masks; and they initially refused me as well. I then asked them to make a decision to wear the compliant masks; or we would be required to return the plane to the gate. They complied. We took off. Once at cruise phase; the gentleman in X1 stopped me and started to engage me as to how he has been allowed to wear those masks on previous flights and that they were safer masks. I responded that he could reach out to customer care and write to the FAA about the masks they were wearing.
Flight Attendant reported two passengers traveling together were wearing non-compliant face masks and initially refused to wear company supplied compliant face masks.