EMB ERJ 170/175 ER/LR
Dispatch Dispatcher
Training / Qualification; Situational Awareness; Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural FAR
General None Reported / Taken
Procedure; Company Policy; Human Factors
Operations delayed our Aircraft X without informing Dispatch prior to posting the delay. They ended up putting a 58 minute turn on the flight which is way more than [company policy]. Once again; [company] gate agents do not exercise operational control and should not have access to post delays on our flights. Who is to say that crew was legal to operate the flight given the delay? Who is to say the TAF in ZZZ1 at arrival was legal with the new ETA? Operations has no idea about these issues and thus should not have a say in when a flight departs. [Company] must change this policy. It goes against the very fabric of Dispatch the FAR's created.
Dispatcher reported being out of the loop when departure station operations delayed an aircraft.