Communication Breakdown; Time Pressure
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
General None Reported / Taken
Company Policy; Procedure; Weather
I have been working at IAH for almost 15 years and the most dissatifaction I get is when so much time taken to close the ramp even if lightining strikes are so close and visible above our heads and within the airport area.This must be addressed on a war basis as human life have priority over operation and customer service; last night due to the major thunderstorm I heard several heated conversations over the radio that should not have taken place if timely decison was taken.I hear that there are lights installed to caution lightining strikes but to be honest a better commuication and alert methodology must be adopted.Given the tools and technology close to error free forecasting gives an idea as to where we are headed in terms of operation.
A IAH Ramp Agent reported that his company is slow to clear ramp personnel to safety with lightning in the vicinity even when it is close; over head and within the airport area.