B737-800
Other reporter unknown status
Situational Awareness; Troubleshooting
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Maintenance; Deviation / Discrepancy - Procedural Published Material / Policy
General Maintenance Action
Aircraft
Forward door jam; unable to open. Manager came to assist employees; took 3 men to force open and then manager has an employee squeeze under door then close door to get it open. This is dangerous for all. Please advise our Maintenance that this is their job and they should be opening jammed forward pit doors; not employee without the correct tools; possible damage to plane; baggage; but more importantly employees.
Ground Personnel reported an aircraft forward door was jammed and having to force it open.