Medium Large Transport
Air Traffic Control Fully Certified
Air Traffic Control Time Certified In Pos 1 (yrs) 13
Training / Qualification; Confusion; Communication Breakdown
ATC Issue All Types; Airspace Violation All Types; Deviation / Discrepancy - Procedural Published Material / Policy
Environment - Non Weather Related; Procedure
I was training a new FLM on D2. There was training on the R-side as well. By the time we got the position; Aircraft X was at FL340 and coordinated at FL360. The briefing we received included this information. Apparently the Radar guys knew about this because the strip was flat on the bay. We kept working; and minutes later ZNY called us asking at what altitude was the traffic coordinated. By that time the strip was not in the bay because the traffic had progressed the fix already. The developmental did not remember the altitude and did not see the traffic progressing the fix either; so he told ZNY FL340 because he saw the limited data block at FL340 north of the fix. At that time; was when I knew that something was wrong and asked the FLM for the strips to verify the altitude coordinated. We confirmed FL360 coordinated and that the Radar guy did not assigned the altitude. There are always a lot of altitudes changes; every time we take a D-side position; even though the coordination was not made by us; and the Radar guy has the information; every new D-side should confirm with the Radar guy that he/she know about the altitudes changes. This could help the Radar guy as a reminder as well; just in case he/she has been busy and forgetting something.
Training on R4; Aircraft X was coordinated at FL360 but was currently at FL340. The trainee terminated the aircraft and transferred its communications to NY ARINC. I did not hear the trainee terminate the aircraft so I didn't do what I usually do which is correlate the data block with the strip information that is coordinated. Minutes later someone made me aware of the situation but it was too late. ZNY already called to let us know. Listen up.  Pay extra attention when training.
ZSU ARTCC controllers report about an aircraft that was not at the correct altitude when handed off from originating Center to Oceanic Center causing confusion at Oceanic Center.