B737-800
Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Communication Breakdown; Situational Awareness
Deviation / Discrepancy - Procedural Published Material / Policy
Flight Crew Became Reoriented
Procedure; Company Policy; Human Factors
After push back I received an ACARS message displaying the name of a different Captain. I stopped the push and contacted the Dispatcher to find out what was going on. The Dispatcher responded right away and advised not to move until this condition was corrected. I responded immediately confirming with him that I would not move until this issue was resolved. A few minutes later I received the new corrected flight release and we were able to continue.Upon arrival in ZZZ I had a voicemail from Crew Tracking to contact them if I had received this message. My phone was off and in my bag as directed by the FOM and I never received this message until my arrival in ZZZ.I think for future events it is imperative for Crew Tracking to make positive contact with a crew in the event of a change to their published sequence. I don't know what the answer is; but we all have to be on the same page to conduct a safe and efficient operation.
B737-800 Captain reported communication issue with company personnel in regard to scheduling and flight release.