Regional Jet 900 (CRJ900)
Flight Crew Air Transport Pilot (ATP)
Situational Awareness
Aircraft Equipment Problem Less Severe; Ground Event / Encounter Vehicle
Aircraft Aircraft Damaged; General Maintenance Action
Environment - Non Weather Related; Human Factors; Airport
Arrived at assigned gate. Marshallers signaled area clear to park at gate and deplane. Marshallers guided aircraft on wrong line for CRJ-900. Left winglet contacted ground equipment.Improve ground personnel training - close monitoring of new ground personnel; especially during night ops. Improve situational awareness among all parties involved.
Taxi in. Ground crew guided aircraft in on wrong line at gate. Wing walker was standing in front of object when aircraft impacted. At no point was a stop signal given. Aircraft struck something. Capt. stopped aircraft. At no point did anyone give the stop signal. Even after hitting something. Wing walkers and guide personnel need to do the job they are standing there to do. Multiple lines need to be color coded according to aircraft size if more than one lead in line is to be used at the gate.
CRJ-900 flight crew reported that they taxied in on the wrong line and the winglet made contact with ground equipment.