No Aircraft
Communication Breakdown; Confusion; Troubleshooting
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
General None Reported / Taken
Company Policy
Here in ZZZ the company is replacing our PCA (Pre-conditioned Air) units on our jetbridges with a newer; more advanced model and it also includes a wireless remote control that you can apparently RETRACT and DEPLOY according to the remote on the jetbridge. SOP dictates that we must connect PCA within 5 minutes of aircraft arrival but how can this be possible if we are not trained in operating this new equipment/technology? Additionally; the remote is stored in a box on the jetbridge that has a wire connected to it that seems to charge the device. Some of us have no clue on how this works or what the procedures are regarding operating this new equipment. From what I have seen; the hose extends and retracts remotely and there is no emergency cutoff. Anyone not qualified or trained in this device can be injured; damage an aircraft; or worse or both.
Ground Personnel reported that a lack of training on new jetbridge equipment created a ramp safety hazard.