B737-700
Flight Crew Multiengine; Flight Crew Instrument; Flight Crew Air Transport Pilot (ATP)
Flight Crew Last 90 Days 80
Communication Breakdown
Deviation / Discrepancy - Procedural Hazardous Material Violation; Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Procedure; Human Factors
At Gate XX in ZZZ; I was notified of a Passenger with a lithium-ion powered heart monitor. She told the Flight Attendant that her spare battery was in her checked luggage. I asked the Gate Agent if this was okay. The Agent was not sure but was going to check. I then called Dispatch to check on the battery. Dispatch connected me with someone else in Operations who said it was okay to continue. After talking it over with Operations and Dispatch and having been given the okay to continue; we were on are way to ZZZ1. After landing; I received an email saying that the battery needed to be in her carry-on bag; not in the checked bag.
The cabin was notified of a Passenger with a lithium-ion battery powered heart monitor; of which she had her spare battery in her checked luggage. After consulting Dispatch and others at Operations; the Captain was told that this was okay with our policies and procedures. Once we landed in ZZZ1; we were told this was against our policies and procedures.
B737 flight crew reported being notified at their destination that a spare lithium-ion battery in checked baggage should have been stowed with passenger's carry-on bag.