A321
Maintenance Airframe; Maintenance Powerplant
Communication Breakdown
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Maintenance; Deviation / Discrepancy - Procedural Published Material / Policy
General Maintenance Action
Company Policy; Aircraft; Human Factors; Software and Automation; Procedure
Left off email list from [Manufacturer's] EHM (Engine Health Monitoring) engine notification of potential EGT (Exhaust Gas Temperature gauge) error. The EGT thermocouple leads were found to be loose on all four probes causing erratic readings. No ready visibility on this modification. The desktop was acting up beyond being slow; multiple windows opening and some closing or moving resulting in very slow response with any usable information. The cause was found to be a screen saver disable function that had to be shut down by IT.
Technician reported not receiving email notifications for engine inspections because the station was left off an email list.