Commercial Fixed Wing
Situational Awareness; Distraction; Workload
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
Aircraft Aircraft Damaged; General Maintenance Action
Human Factors; Procedure
While servicing the forward potable water on an aircraft; I failed to unhook the water hose before pulling away. I stopped in the middle of servicing the water to hook up the ground power which distracted me from what I was doing. I'd just completed filling the water and was about to unhook; when I noticed the engine was still running; and nobody was hooking up the ground power. After doing so; I had forgotten I was still hooked up to the airplane and pulled away; damaging the hose on the water cart; and the coupler fitting on the aircraft. I was in such a rush to service the airplane; because we had 4 airplanes within 30 minutes. I did not intentionally ignore SOP; I was rushed and honestly don't know why I didn't follow SOP.
A Ramp Agent servicing the aircraft's water was distracted with also connecting ground power then failed to disconnect the water hose prior to leaving the aircraft. The water hose and aircraft water hose coupler were damaged.