EMB ERJ 170/175 ER/LR
Dispatch Dispatcher
Workload; Training / Qualification; Confusion
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural FAR
Flight Crew Became Reoriented
Aircraft; Chart Or Publication; Manuals; Procedure
Shortly after sending the release; I was notified by the FO (First Officer) that his EFB (Electronic Flight Bag) (IPAD) was not working and mentioned that he would need charts emailed to him to be able to operate the flight. The charts were sent and I asked the coordinator to verify that was all that was needed to be done which he agreed.All parties who were involved in this overlooked the [operations manual] and misinterpreted that the flight could still operate with the EFB inop as long as the FO had the required charts. With the FO saying he just needed charts and the coordinators telling me that was all that would be required; I did not look up and confirm with the bulletin myself that it was indeed the actual procedure. Going back and reviewing the bulletin; the only way the flight should of operated as a revenue flight was if...The Pilot may use a deadheading/commuting Flight Crewmember's EFB.The Pilot may be replaced with a reserve.With this being a fairly recent change; we were confusing the EFB mount inop (charts required for revenue flight) procedure with what steps should've been taken if the actual EFB failed itself (cannot operate as revenue).
First Officer reports his EFB (Electronic Flight Bag) failed and requested the applicable trip charts to be emailed. His Dispatcher reported he later determined either an EFB should have been borrowed or the pilot replaced. An EFB is required.