Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown; Other / Unknown; Situational Awareness
Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Environment - Non Weather Related; Human Factors
There was a guest assigned X3; despite the fact the seat is blocked as per social distancing guidelines and safety of FA's.The Customer Service Agent (CSA) refused to reseat the guest; which made me feel very uncomfortable to say the least. A CSA was informed and asked to reseat; however they refused the request; which violated the policy; jeopardizing safety of flight attendants; as well as created a major inconsistency. As a solution there was an option to move a guest traveling by themselves; like anyone from Row X-Y; that was not done by the CSA.
Flight Attendant reported the blocked seat in front of the FA jumpseat was assigned to a passenger. The CSA would not reassign the passenger per social distancing policy.