B777-200
Flight Attendant Current
Time Pressure; Situational Awareness; Confusion; Communication Breakdown
Aircraft Equipment Problem Critical; Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor
General None Reported / Taken
Company Policy; Procedure; Aircraft
There was a mechanical problem on this aircraft. A truck ran into an engine and put a crack in it. While we were waiting for paperwork after the crack was fixed. A loud pop occurred and the business galley filled with smoke from the ceiling. I was informed of this by a Flight Attendant and told to stay at my door in cases we have to evacuate. I was asked a brief time later while I was at my door by a Flight Attendant if I felt safe to stay on the plane. I said no. The Supervisor took me out unto the jet bridge to talk to me. He asked if I knew what a direct order was. I said yes. Do you want me to go back on the airplane? He said I can't force you. I can't push you. From then on he was intimidating and condescending. He said this is the last chance your decisions have consequences; you may or may not lose your job. I then said now I do not understand what your are saying about the direct order. I thought my safety was important. I don't want to say any more. I want a union representative.
Smoke developed from a B777 Business Galley ceiling and a Flight Attendant concerned for her safety was told to remain at her station in case of an evacuation.