A320
Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Troubleshooting
Aircraft Equipment Problem Critical; Deviation / Discrepancy - Procedural FAR; Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor
Flight Crew Overcame Equipment Problem; General Maintenance Action
Aircraft; Procedure; Human Factors
Cabin crew and passengers (at about row 15) noticed odor during initial descent. Cabin crew initiated their procedures concerning the event. We conducted the descent; approach; landing and taxi to the gate without incident. Shortly after shut down; the Flight Attendant informed me of the odor; at which time (with the cockpit door now open) I could now also smell the odor. We then; also initiated our cockpit procedure. This drove us to make the proper logbook entry; fill out a report; and call Maintenance Control. We determined that this was a Level 2 odor event considering how long the odor lasted and in light of the fact that the gate personnel could also smell the odor in the jetway. The contract Technician on duty mentioned in his experience; this was often caused by over-servicing of the engine oil. We checked the ENG SD and it did happen to display 23 quarts of oil in the right engine and 20 quarts in the left.
A320 flight attendants reported a cabin fumes event during cruise. The flight crew and Gate Agent also reported that the fumes were still noticeable after arrival at the gate.