Commercial Fixed Wing
Communication Breakdown; Training / Qualification; Situational Awareness
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Loss Of Aircraft Control
Flight Crew Regained Aircraft Control
Environment - Non Weather Related; Company Policy; Human Factors; Procedure
Close to departure time; I was removing the chocks from the working side of the aircraft following SOP that all equipment was removed from the aircraft and ensured that there was a person on the pushback tractor. As I removed one of the chocks the aircraft rolled at me. I put the chock back in and went to the person on the pushback and communicated my concern for my safety while under the aircraft. I asked him if he has communication with the flight deck yet and did he give authorization to release brakes. He said no and that he had no communication yet with the flight deck. I looked at the nose gear and the green light was on meaning the brakes have been released. I looked up to the number 2 side and he opened the window. I asked why would he have released the brakes with no communication with us? How do they know what' going on? Are we hooked up? Are we still servicing the water; which we were; as they asked operations for water after the bridge was pulled. They have no idea what we have going on downstairs if they have no communication; and they risk my safety and others on the ground as well as the uncontrolled safety of the aircraft. This was a close call to my leg and foot was almost caught under the tire!I have to tell you that this is not the first time that this type of action has happened. We don't operate like this on mainline. They don't do anything until communication has happened and things are verified by using SOP. I would like you to do what you can to introduce this to whomever needs this info to stop this unsafe action as soon as possible.
Ramp worker reported that the flight crew failed to set the brakes properly which caused the aircraft to roll forward unexpectedly.