Commercial Fixed Wing
Flight Attendant Current
Situational Awareness
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Company Policy; Human Factors
Passenger was coughing profusely with mouth open. Passenger; was not wearing a mask during flight. This FA told the parents it is mandatory. She was brought a mask from the galley. They were shown that it is mandatory for any child over 2 to wear a mask. The child struggled with the parents and kicked this FA. This FA asked if they had a mask for the child. The dad said they have masks. The child broke one mask given to her. They were given another mask and suggestion made to tie the back so it would fit her better. The child continued to struggle. As trash was collected; it was noted that the father had a little pink mask in his hand. The mother tried to put the mask on but only tried to hold it in front of the child's mouth. It was explained that virus is spread through coughing and the child may be exposing these passengers to a virus. Before sitting for descent; the FA asked if she had it on and the mother said no. The child continued to scream. The parents said that in the previous flight; the FAs allowed them to have child NOT wear a mask.
Flight Attendant reported that a child was not wearing a face mask and was coughing.  Parents attempted to put mask on the child; but were not successful.