No Aircraft
Time Pressure; Workload; Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Staffing; Human Factors; Company Policy
[Station] Stores is in a unique position. We were placed under an experimental program. The entire system has been extremely difficult to implement causing numerous problems in our inventory-delivery. Problems to out stations and to local aircraft maintenance. Storekeepers stress has risen sharply trying to rise to the challenge. After [a few] months; the issues are still with us. An incident recently has caused me to file this report. [Upper management] made an agreement with [Station] Maintenance to have all deliveries made in 15 mins. Totally unrealistic in most cases. Among challenges we face are weather; traffic; speed limits; shortage of personnel; multiple deliveries at the same time; and inability to find parts on timely basis due to inefficiency of new system. I am filing this not because we have had an accident yet; but to prevent one. Pressure from management personnel who have no idea as to how our operation works; to meet short sighted goals which make people push too hard and mistakes happen. A deeper understanding of the whole situation in [Station] Stores for the last [few] months can be made available by further interviews with storekeepers. I want to add that our manager has been supportive of us. Demands are coming from his bosses.
Air carrier storekeeper reported that the new Parts Inventory Management System has raised safety concerns among parts delivery personnel.