A300
Dispatch Dispatcher
Communication Breakdown
Deviation / Discrepancy - Procedural Weight And Balance; Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural MEL / CDL; Deviation / Discrepancy - Procedural Hazardous Material Violation
General Work Refused; General Maintenance Action
Human Factors
I was so focused on no altitude restriction per tail number and dry ice restrictions due conversation with other Dispatcher about dry ice on his flight that ended in an ASAP event he experienced that I did not tell the ramp agent no lives allowed except on main deck.  Lives were listed. Crickets coded AVI [live animal] in the ABK [aft bulkhead compartment].  Ramp insisted they are [US] Postal Perishables not lives.  Told ramp to remove crickets. [I was] so focused on not making a mistake in one area of MEL that mistake was made in other area of same MEL. I will print and highlight areas of all MEL's that must be communicated prior to making phone calls to ramp agents.
Air Carrier Dispatcher reported a communication breakdown between Dispatch and Ramp personnel regarding Hazmat loading configuration resulting in removal of Hazmat cargo.