A320
Flight Crew Air Transport Pilot (ATP)
Flight Crew Last 90 Days 250; Flight Crew Total 12500; Flight Crew Type 1650
Training / Qualification; Human-Machine Interface; Confusion; Workload
Deviation - Altitude Crossing Restriction Not Met; Deviation - Altitude Overshoot; Deviation - Track / Heading All Types; Deviation / Discrepancy - Procedural Clearance; Deviation / Discrepancy - Procedural Published Material / Policy
Flight Crew Became Reoriented; Flight Crew Returned To Clearance
Company Policy; Human Factors; Procedure
The guidance system was programed for a west landing in PHX which is usually how PHX is organized in the afternoon. On initial contact with approach; we were assigned a descend via; landing east.At that point the cockpit was very busy trying to comply with new company procedures which require a lot of search and typing on the computer. The correct runway was neglected. The aircraft began a turn toward the wrong arrival path; when detected; we immediately entered the correct fix and went direct resulting in a 1.5 nm deviation from cleared track. At the same time; the aircraft was descending for the wrong fix; and caused us to be below the published altitude for the correct fix. There was no loss of separation.The crew was task loaded with new procedures and software without sufficient training. The 'training' being watered down 'handouts' that read like stereo instructions from days gone by. It feels like companies are really skimping on training to save money. With the advancement in the aviation system rapidly accelerating; classroom and hands-on training is a must!
An A320 First Officer experiences a runway change while descending on the EAGUL6 which is not correctly executed in the FMGC; resulting in descent below the next crossing restriction. New procedures and software without sufficient training were cited as contributing factors.