Commercial Fixed Wing
Dispatch Dispatcher
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural Weight And Balance
General None Reported / Taken
Human Factors
[Station] put 9 passengers from a diverted flight on to this flight. The passengers were not accounted for in the final weights. Was told that the supervisor told the gate agent to 'just put the passengers on the flight and we will figure it out later.' The carelessness resulted in a 1800 lbs (+1.35%) increase to the TOGW (Takeoff Gross Weight) that was not accounted for on the final weights.
Air carrier Dispatcher reported the station boarded an additional 9 passengers without accounting for them in the final weights.