Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown; Situational Awareness
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Company Policy; Environment - Non Weather Related; Human Factors
Passenger boarded with mask not covering nose. A FA asked her to put it over her nose and she wouldn't comply. I approached her and reminded her that the mask is now required even though she claimed a medical exemption. I also reminded her that she agreed to our mask policy when she checked in. It had been under her chin and she moved it up over her mouth but left nose exposed. She then claimed our policy was over the top and I let her know that all major airlines had the same policy. Operations agent was informed of all of this but the woman was now wearing the mask properly; so she was allowed to stay. During the flight the woman was observed many times with the mask under her nose. The decision was made to have a Supervisor meet the flight in ZZZ. The Captain was notified; but failed to call for a Supervisor. This passenger's behavior was also intimidating towards crew members and refused to adhere to safety requirements.
Flight Attendant reported a passenger was non-compliant with face mask policy.