Q400
Flight Crew Air Transport Pilot (ATP)
Communication Breakdown
Aircraft Equipment Problem Less Severe; Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
General Maintenance Action
Aircraft; Procedure; Human Factors
On approach we had a #1 Bleed Hot Caution light that we were unable to reset in flight. During taxiing in; the First Officer called Maintenance Control and as we were parking and engaged the parking brake; Maintenance asked if we had done the ground reset procedure; which we had not and they asked us to accomplish the procedure before shutting down. I was trying to get a hold of the rampers for eye contact and signaling them that we needed to communicate. At this point the props were in feather. As the First Officer was talking to Maintenance and getting the reset procedure available I was able to talk to a Ramper on Ops frequency. I told her that we were not going to shut the engines down and that we needed to do a reset procedure and run the engines up. Her response was; 'OK.' At this point we assumed people and equipment were clear of the aircraft. We brought the props out of feather but the reset was unsuccessful.  That was when I noticed a Ramper waving at me signaling something was wrong. So I immediately shut the engines down. Once passengers deplaned we spoke with the ground crew and learned the belt loader was behind the engine and one of the rampers was in the cargo pit. They said 4 bags blew off the belt loader and the cargo net had caused dents in the bottom of the fuselage. We tried to talk about where the miscommunication had occurred. We looked at the fuselage with the Captain taking over the airplane and all three of us agreed that there were paint chips. The Captain said he would have Maintenance look at it anyway. There were two ramp quality auditors present also and we had a conversation with them as well about the miscommunication. We all agreed to submit a report.
[No additional information was provided].
Q400 flight crew reports a #1 Bleed Hot Caution light during approach that cannot be reset. During taxi in Maintenance is advised of the problem and they request that the crew do a ground reset procedure which requires an engine runup. Operations was advised but the rampers do not get the message and the engine is runup with a belt loader behind the engine and a Ramper in the cargo hold.