Medium Transport
Air Traffic Control Fully Certified
Air Traffic Control Time Certified In Pos 1 (yrs) 9
Confusion; Human-Machine Interface; Situational Awareness; Troubleshooting
ATC Issue All Types; Deviation / Discrepancy - Procedural Published Material / Policy
ATC Equipment / Nav Facility / Buildings; Human Factors; Procedure
The event requires more research. Aircraft X was handed off at the last minute to me. The data block tagged up correctly and I took the radar handoff and issued heading a 360 heading to stay clear of my arrivals. Aircraft X checked in on heading 360 climbing to 20;000 feet as instructed. TRACON called to handoff on Aircraft Y and I informed them I see him; but had no data block on the aircraft. We often have automation problems. I instructed TRACON to put the aircraft on my frequency while I attempted to identify and climb the aircraft. I had both aircraft verify their codes and ident as I tried to understand why I couldn't pick up Aircraft Y. I climbed Aircraft X to 26;000 feet and handed him off to with a call explaining the situation. After several minutes we determined that the aircraft were tagged incorrectly and the flight plans were incorrect. Aircraft X departed another airport and was in ZMA airspace.
ZJX Center Controller reported the data tags for two aircraft with similar callsigns acquired on the wrong target and the flight plans were not accurate.