Commercial Fixed Wing
Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Flight Crew Last 90 Days 151; Flight Crew Total 15857; Flight Crew Type 15857
Confusion; Human-Machine Interface
Deviation / Discrepancy - Procedural Published Material / Policy; Deviation / Discrepancy - Procedural FAR
General None Reported / Taken
Chart Or Publication; Procedure
Requested the SAALR2 STAR with SJU Approach Control. They informed me that ALL the STARs were NOTAMed out in 2013. Which is interesting for three reasons; 1. All the STARs are dated NOV; 2018. 2. The ZZZ-SJU flight plan didn't contain any NOTAMs for the STARs. 3. Jeppesen Flitedeck Pro (FD PRO) also didn't show any NOTAMs for any STARs.
Air carrier Captain reported that SJU TRACON informed the crew that the STAR they requested was NOTAMed out of service; however; other sources did not show any such NOTAMs.