Commercial Fixed Wing
Flight Crew Instrument; Flight Crew Air Transport Pilot (ATP); Flight Crew Multiengine
Flight Crew Last 90 Days 129; Flight Crew Total 13144; Flight Crew Type 9015
Troubleshooting; Time Pressure; Other / Unknown; Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
General None Reported / Taken
Environment - Non Weather Related; Human Factors; Staffing
Two back to back flights had people scheduled to work type X Aircraft gates with no (zero) type X Aircraft experience.  The flight out of [Gate] XX1 at ZZZ had several maintenance items at the gate.  Two or three mechanics wasted their time and our time due to lack of type X Aircraft experience.  A fourth mechanic got us out of town after someone tracked him down at a different gate.  Another flight took a half hour delay because no one on the ramp had ever worked a type X Aircraft.  30 extra minutes to load bags after someone that had worked a type X Aircraft showed up to help.  Worse yet; no delay information was available without the cockpit being proactive.  Zero communication via the gate screen in front of the aircraft (at one point it changed to the next flight on that gate); nothing in the companies message updates; no updated flight service form; no call from Local Control.  Each posted delay (and there were several) was initiated by the pilot contacts.  The Local Control seemed to be the last to know and blamed the delay on the baggage system. The tug driver told us it was that the employees scheduled to work that gate had no experience on the type X Aircraft.  With all of the cutbacks and furloughs; we need to make sure that each gate is staffed with people that know the type of aircraft that will be parked there.
Air Carrier Captain reported maintenance and ground personnel with no experience on specific aircraft types are being utilized due to staffing cutbacks.