Commercial Fixed Wing
Flight Attendant Current
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy; Flight Deck / Cabin / Aircraft Event Passenger Misconduct
General None Reported / Taken
Environment - Non Weather Related; Human Factors; Company Policy
I am working C position on this flight. I briefed the OWWE (Over Wing Window Exit) and all were in compliance. My A FA; upon doing her final walk through for takeoff had to tell passenger seated XX2 to stow her bag back under the seat in front of her. Passenger in doing so FA A noticed she was wearing a small boot on her left foot. FA A informed the pilots we had to re-seat passenger. Pilots pulled over; passenger was reseated and we went on our way.I do not know the exact time of day this happened; but was told we arrived 5 minutes late. But it says differently on our payroll sheet which says we arrived early. With that being said; we had a few mask situations during descent; one passenger complaining another wasn't wearing her mask; both passenger were through passenger. Announcements were made; 2 of the 4 FAs spoke to the unmasked passenger. During cleaning of aircraft a passenger informed me of the passenger not wearing her mask. I spoke to the unmasked passenger explaining why she had to wear a mask; but we ended up requesting either Operations or a Supervisor to speak to unmasked passenger because she told me the old lady needs to mind her own business. Operations agent took unmasked passenger to jetway to talk and situation was resolved. Unmasked passenger sat YY4 the complaining passenger moved fwd about row XD. Now we're boarding. One passenger tried to sit in OWWE using a seatbelt extension; passengers were letting their masks fall below their nose; a passenger received a call and took her mask off while walking through cabin; I got her attention by stepping into the aisle and put my hand in front of my face. She understood what I was getting at; she stopped; put her mask back on and was apologetic. Both the D & I had heavy mask patrol that flight. While briefing my OWWE I never noticed the boot wearing lady's foot with boot. All items were stowed.
Flight Attendant reported multiple passengers did not comply with face masks policy.