Commercial Fixed Wing
Communication Breakdown
Deviation / Discrepancy - Procedural Published Material / Policy
General None Reported / Taken
Company Policy; Procedure
ZZZ informed [Load Planner] that no DSTG [Departure Staging Guide] qualified employees working for morning departures. ZZZ expected [Load Planner] to close out these morning departures. As always; [Load Planner] assisted station with close-outs.ZZZ Supervisor contacted [Load Planner] again [a week later] for the same issue.
Load Planner reported inadequate qualified staffing available for morning departures.