A320
Flight Crew Air Transport Pilot (ATP)
Training / Qualification; Situational Awareness
Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
General None Reported / Taken
Human Factors
Arrived at gate and prior to engine shutdown forward cargo door opened. Waved to ground marshaller to come to cockpit; never showed. Called operations for Ramp Manager to discuss danger and procedures violation. No one showed. Called operations 3 times and was advised they passed the word. I advised that I would write the report and was told that is what I need to do.
A320 Captain reported ramp personnel did not follow SOPs on aircraft arrival; putting themselves in danger.