B787 Dreamliner Undifferentiated or Other Model
Flight Crew Air Transport Pilot (ATP); Flight Crew Instrument; Flight Crew Multiengine
Flight Crew Last 90 Days 140; Flight Crew Total 14966; Flight Crew Type 93
Communication Breakdown
Aircraft Equipment Problem Less Severe; Ground Event / Encounter Other / Unknown
General Flight Cancelled / Delayed; General Maintenance Action
Human Factors
After pushback; tow crew asked me to release brakes as they were unable to disconnect towbar. With brakes released after a minute or so felt bump. Recognized breakaway and set brakes. Just after that; tow crew came on and said 'set brakes; set brakes.' Told him already set. Called for Maintenance to come out. Disembarked passengers with people mover. Got new plane.
B787 Captain reported a breakaway during pushback that resulted in aircraft damage.