Widebody; Low Wing; 2 Turbojet Eng
Flight Crew Last 90 Days 150; Flight Crew Total 25000; Flight Crew Type 1500
Confusion; Communication Breakdown; Workload
ATC Issue All Types; Deviation - Track / Heading All Types; Deviation / Discrepancy - Procedural Published Material / Policy
Air Traffic Control Issued Advisory / Alert; Flight Crew Became Reoriented
Procedure; Environment - Non Weather Related
We were told by Amazonica Control that we were not flying the routing filed in our filed flight plan. We were flying the routing in the flight plan provided to us by Dispatch. During the initial flight planning process; Dispatch had filed a flight plan that was rejected by ATC. We were told the flight plan was not in compliance with the NOTAM regarding preferred routings out of SBGR. The NOTAM was for aircraft entering Brazilian airspace between XA:00Z and XD:00Z. We were scheduled to enter Brazilian airspace before the XA:00Z. As per ATC request; a new flight plan was accomplished that fully complied with the NOTAM routing. We left SBGR Operations with an Operational Flight Plan showing Release 2. We did not see Release 1. After passing BOMAL; Amazonica Control advised us that we were deviating from our flight plan. They had on file a different routing that did not comply with the NOTAM routing. It may have been the routing originally filed by our Dispatcher in Release 1.This is the second time in 30 days that our Company's flight planning system has failed to provide me with an acceptable; legal flight plan. It appears that the flight planning system does not take into account NOTAMs; and does not comply with various countries flight planning restrictions.
There appears to be confusion on the preferred routing and correct filing out of SBGR. When we arrived at SBGR Operations; there was no flight plan; and the Dispatcher said there had been a computer outage. The first flight plan he filed was rejected by ATC per the Operations Staff. The second flight plan was filed and was issued to us as release 2. When we received the verbal clearance we were cleared via the SID and then 'as filed.'
An Air Carrier departed SBGR with a revised flight plan; the first plan rejected by ATC; and after passing BOMAL were notified by Amazonica Control that they had deviated from the flight plan. There may been NOTAMs not complied with.