B737-800
Situational Awareness
Conflict Ground Conflict; Critical; Deviation / Discrepancy - Procedural Published Material / Policy; Ground Event / Encounter Other / Unknown
General None Reported / Taken
Airport; Human Factors
Supertug was dispatched to retrieve aircraft (737-800) from Terminal. As the tow team started the pushback from [gate]; the tow team was cut off by a U.S. Customs and Border Protection pickup truck. The driver ignored multiple stop signals by move team personnel. The near miss was reported by ground-to-air radio to ramp controllers who showed zero interest in taking action; [they were] even joking about our safety concerns over the radio.
Air carrier tow truck driver reported being cut off by a U.S. Customs vehicle while towing a B737-800.